Support manager jobs in esher, surrey

The charity is rapidly scaling up, recently doubling its annual support to £6 million. Degrees has partnered with leading climate change funders and research partners including the Quadrature Climate Foundation, Open Philanthropy, Crankstart, Navigation Fund, Outlier Projects, LAD Climate Fund and UK Advanced Research and Invention Agency (ARIA). Transparency of funding is essential to our work. We do not accept support from anonymous donors or funding from the fossil fuel industry. Fundraising for the organisation has been led by the Founder and CEO, Chief Operating Officer (COO), Chief of Staff, and the Chair of the Trustees with the support of an experienced Senior Philanthropy Advisor.

We now seek a full-time team member to build on this base. Reporting to the COO, and working closely with senior staff and the Chair, the Development Manager will support high‑performing fundraising that secures multi‑year, diversified funding. He / she will also introduce robust processes for pipeline management and donor stewardship and manage the complete donor lifecycle (from identification to cultivation to solicitation and stewardship) of a portfolio of top prospects. The post holder will receive initial onboarding support from the Senior Philanthropy Advisor. As fundraising grows, the team may expand in the future.

Initial priorities include expansion beyond the current donor pool, with a strong push to identify and engage new funders, and putting in place the systems (CRM, reporting cadence, key performance indicators) to support growth at scale.

As this is a new role, responsibilities are expected to evolve but some key items will include: 

Strategy & planning 

• Work with the CEO, Chief of Staff, COO, Senior Philanthropy Advisor, programme staff and the Chair of the Trustees to help develop and implement a multi-year fundraising strategy aligned with organisational objectives;

Pipeline development & new opportunities 

• Manage the fundraising pipeline, guiding the ongoing fundraising activities of senior staff and the Chair;
• Research and identify new funding opportunities from trusts and foundations, government funders, and multilateral donors in the development and climate sectors on an ongoing basis;
• Reach out to networks of donor advisors and established relationships for referrals;
• Initiate and manage contact with funding opportunities; 

Grant writing 

• Draft and coordinate the preparation and submission of grant proposals;

Donor stewardship & reporting

• Maintain excellent relations with existing funders by keeping them informed on charity and sector updates, inviting them to events, and ensuring the delivery of annual reports and notices;
• Ensure and manage ongoing formal grant reporting on behalf of the organisation;

Events & engagement 

• Often working with partners, plan and deliver fundraising events for existing and potential funders, particularly in the UK and US;
• Manage invitation lists, track attendance and ensure bespoke follow–up to attendees;
• Assist in the design of events that will inspire and engage funders while involving Southern experts in the Degrees research community;
• Coordinate all fundraising outreach and related programming for the Degrees Global Forum (a conference to be held in 2027); 

Processes, systems & administration

• Create and implement structured processes across the entire fundraising and donor lifecycle;
• Develop and track KPIs, providing regular reports to senior staff and the Trustees;
• Be responsible for fundraising data, contacts and administrative records.

About The Azaylia Foundation
The Azaylia Foundation was founded by Ashley Cain and Safiyya Vorajee in memory
of their daughter, Azaylia, who tragically passed away at just eight months old.
Childhood cancer is the leading cause of death by illness in children in the UK, yet it
receives less than 3% of cancer research funding.
Powered by a passionate community of supporters, The Azaylia Foundation is on a
mission to change this. We fund pioneering PhD research, campaign for better
awareness and funding, and provide vital support to families seeking treatment
unavailable through the NHS. We also have the Azaylia PhD Scholarship
Programme, funding vital childhood cancer research as well cultivating new talent in
childhood cancer research,
Joining us means being part of a movement that turns pain into purpose—fueling
hope, change, and brighter futures for children with cancer.

Role Overview
We are seeking an ambitious and driven Fundraising Manager to grow our income
streams and deepen impact. You will play a central role in developing and delivering
our fundraising strategy, cultivating key relationships, and securing vital funds to
power our mission.

Key Responsibilities
Fundraising & Income Generation
● Support the development and delivery of the Foundation’s fundraising
strategy.

● Build, manage, and maintain a high-quality fundraising pipeline and annual
work plan.

● Research, develop, and submit compelling funding applications to trusts,
foundations, and statutory bodies.

● Contribute to the planning and execution of our annual fundraising events and
community initiatives.

Relationship Management
● Cultivate and sustain meaningful relationships with funders, donors, and
partners.

● Provide tailored impact reports and consistent communication to supporters.

Monitoring, Reporting & Compliance
● Track and report against fundraising targets, including monthly donors and
income streams.

● Maintain accurate records, pipeline data, and activity logs.

● Produce clear, timely reports for senior leadership and trustees.

● Ensure all fundraising activity complies with regulation, best practice, and
GDPR.

Collaboration & Communications
● Work closely with the Head of Social Media and Community to align messaging
and impact storytelling.

● Support Foundation Ambassadors with campaigns and fundraising activities.

● Ensure children's voices and lived experiences remain at the heart of all
fundraising communication.

About You – Key Attributes
● Proven success in multi-channel fundraising, securing and growing significant
income.

● Experience in fundraising for a children’s or health charity (desirable).

● Skilled in partnership cultivation and stewardship of high-net-worth individuals,
foundations, and key stakeholders.

● Strong understanding of fundraising reporting, compliance, and GDPR.

● Experience in event fundraising and community-led initiatives.

● Strategic thinker with excellent organisational skills and a strong commitment
to meeting deadlines and targets.

● Passionate, empathetic, and motivated by making real change for children
and families affected by cancer.

Why Join Us?
✔ Be part of a mission-driven, heartfelt organisation creating real impact.
✔ Fully remote, flexible working.
✔ Supportive and passionate team culture.
✔ Opportunity to shape the future of childhood cancer research and support.

Together, we can make a difference to children fighting cancer. Let’s go, champ!

About us

GSG Impact is a UK-registered charity with a global footprint. We work with a network of National Partners and collaborators across multiple countries to help build “impact economies”, strengthening the systems, relationships and market infrastructure that enable capital and policy to deliver better social and environmental outcomes. Our work brings together evidence, convening power and practical support, partnering with leaders across public, private and civil society to accelerate progress and share what works globally. 

The role

We are seeking an experienced Chief Operating Officer (COO) to lead our organisational operations, including finance, HR, governance, compliance and risk. You will ensure strong systems, controls and processes that enable excellent delivery across an international organisation. 

Key responsibilities

• Lead organisational operations across finance, HR, IT, legal, admin and key systems

• Own budgeting, forecasting, reporting, audit and treasury/controls

• Strengthen UK charity governance, policies, compliance and risk management

• Oversee contracts, procurement, supplier management and external advisers

• Lead people operations across multiple jurisdictions (including Employer of Record arrangements) 

About you

• Track record in UK charity governance/compliance and international operations

• Senior operational leader with strong financial and people management experience

• Confident working across complex stakeholder environments and multi-country teams

• Clear communicator, pragmatic problem-solver, calm under pressure 

How to apply

Please send CV (max 2 pages) and a cover letter (max 1 page) explaining your suitability.

GSG Impact is an equal opportunities employer and welcomes applications from all backgrounds. We are committed to safeguarding and will carry out appropriate pre-employment checks.

We reserve the right to close this vacancy early if we receive sufficient applications or appoint a suitable candidate before the advertised closing date.

About YMCA St Paul’s Group

YMCA St Paul's Group is a charity committed to supporting and empowering young people and communities across London. We provide transformative youth work, essential community services, inclusive health and wellbeing centres, and supported accommodation for those at risk of homelessness.

Our mission is to help create thriving places for young people and flourishing communities. With over 150 years of service, we remain dedicated to long-term transformation of mind, body, and spirit.

About the Role

As a Housing and Support Assistant, you will play a crucial role in delivering high-quality housing and support services to our residents. You will often be the first point of contact for residents and visitors, responding to a wide range of enquiries and offering clear, holistic, and informed guidance.

This role is wonderfully varied, combining customer service, reception duties, safety responsibilities, and building support. Whether welcoming new residents, assisting Health & Wellbeing members, or responding compassionately to concerns, you will be a key representative of YMCA St Paul’s Group throughout the night.

Key Responsibilities

Deliver Outstanding Customer Service

Be the warm, reassuring presence that sets the tone for a positive resident experience. Your professionalism and empathy will leave a lasting impression on our residents and their support network.

Versatility at Its Best

No two shifts will be the same. Alongside reception responsibilities—such as managing telephone services, handling mail, overseeing repairs, and processing payments—you will support the smooth operation of the building and contribute to a safe, welcoming environment.

Safety and Security

As the designated first aider and fire marshal, you’ll play a vital role in safeguarding residents during emergencies. Your routine wellbeing checks, patrols, and facilities inspections will help uphold a safe and comfortable environment for all.

Welcoming and Listening

As the first point of contact, you may welcome new residents, respond to complaints, handle reports of anti-social behaviour, and provide a compassionate, attentive ear. Your ability to identify, escalate, and report concerns appropriately will be essential.

A Supportive Team Environment

Joining our team means becoming part of a friendly, experienced, and collaborative group of housing advisors. Your skills and passion will shine as you help make a meaningful difference in the lives of our residents. The diverse nature of your responsibilities will keep you engaged, while the impact of your work will be a source of pride and fulfilment.

What We Offer

At YMCA St Paul’s Group, we are committed to improving diversity and inclusion across our workforce and services. We value your authenticity and encourage you to bring your unique voice and perspective. You’ll also have the opportunity to influence positive change by participating in our Employee Resource Groups.

We believe in your growth. Through our comprehensive learning and development programme—including training, qualifications, and hands-on experience—you’ll be supported in gaining the skills you need while accessing clear pathways for professional progression.

Benefits to Support Your Mind, Body, and Spirit

• Free gym access across all YMCA sites

• Discounts from major retailers and supermarkets

• Free wellbeing and counselling services

• Flexibility to work across a range of outer London locations

• Career development programmes to help you thrive

• Family-friendly policies, including enhanced maternity pay

• Life Assurance

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Team Manager to play a pivotal role in our Refugee Integration Service in London.

Sounds great, what will I be doing?

You will be supporting and motivating staff in achieving outcomes and meeting targets within a payment-by-results initiative focused on preventing or relieving homelessness among single refugee individuals.

This involves meticulous analysis of data to identify trends, areas for improvement, and the production of comprehensive reports. Additionally, responsibilities include building and managing relationships with landlords in the private sector, expanding the housing inventory, fostering connections throughout the council, overseeing referrals, managing financial transactions and budgets, and ensuring accurate data input and monitoring.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for

You demonstrate strong knowledge and/or relevant qualifications in housing and homelessness legislation, including the Housing Act and Homelessness Reduction Act, with a sound understanding of welfare benefits, welfare reform and Health & Safety regulations.

You have experience preventing and relieving homelessness, with practical skills in securing accommodation in the private rented sector, navigating tenancy agreements, understanding landlord–tenant relationships and local housing markets.

You have a proven ability to manage and support staff, including inductions, supervision, training, motivation, and handling grievance matters professionally. You also have solid safeguarding knowledge and can apply procedures effectively to protect clients.

You are confident coordinating work across multiple agencies, meeting deadlines through effective communication, organisation and leadership. You can build and negotiate strong partnerships to enhance services and secure positive outcomes for clients.

Highly self-motivated and able to work under pressure, you manage competing priorities effectively. You possess strong literacy, numeracy and record-keeping skills, with the ability to analyse information and communicate clearly with external agencies. You are flexible and willing to work outside office hours and travel when required.

When will I be working?

You will be working Monday to Friday 09:00 to 17:18

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

The Quintin Hogg Trust (QHT) is seeking a highly organised and detail-driven Business and Governance Manager to support the smooth running of our governance, grant management, and operational functions. This role is central to ensuring strong regulatory compliance, effective Board and Committee administration, and robust coordination across our charity and its stakeholders.

Responsibilities

Governance & Board Support
• Prepare agendas and papers for Trustee and Committee meetings, liaising with the Chair and Deputy Chair.

• Produce accurate meeting minutes, record decisions and actions, and track progress for follow-up reporting.

• Ensure meetings are properly convened, quorate, and compliant with the governing document.

• Maintain key governance records, policies, and documents through the electronic library (DecisionTime).

• Manage the Trust’s risk register and conflicts of interest register.

• Organise trustee induction and ongoing training.

Operational & Administrative Support
• Coordinate with trustees, committee chairs, and advisers to ensure compliance with charity law and reporting requirements.

• Handle correspondence, collate information, and draft reports as needed.

• Manage insurance matters, including renewals.

• Enter into supplier contracts on behalf of the Trust.

• Support financial administration, including approving invoices and working with the accountant/bookkeeper.

• Assist in preparing the Annual Report and Accounts.

University Liaison
• Serve as the first administrative point of contact with the University of Westminster, ensuring decisions are communicated effectively.

Skills & Experience

Essential
• Experience working in a grant-giving charity, ideally within higher education.

• Understanding of financial processes relating to grants and experience auditing or reviewing grant recipients.

• Excellent written and verbal communication skills.

• Advanced Excel skills or proficiency with grant-management software.

• Strong financial analytical skills and high attention to detail.

• Experience in effective negotiation.

Desirable
• Familiarity with charity governance frameworks
• Experience supporting Boards or Committees
• Ability to manage complex documentation and multi-stakeholder coordination

About You

We are looking for someone who:
• Is organised, proactive, and comfortable managing competing priorities
• Has strong judgement and confidentiality
• Works well with senior stakeholders
• Is committed to high-quality governance and charitable impact

Deadline to respond: 22 December 2025

Interviews: w/c 5 January 2026

Decision: w/c 12 January 2026

Hybrid working with regular travel to our London Bridge Office

What the job involves

We’re seeking a Website Content Officer to join our Integrated Marketing and Media team. In this role, you’ll take the lead in managing and improving the content on our website, making sure it’s clear, accessible and meets the needs of our diverse audience.

Acting as the ‘voice of the user’, you’ll be responsible for publishing updates via our content management system (CMS), maintaining high standards of quality, consistency, and accessibility across the site. You’ll oversee key areas, including the homepage, keeping information accurate, up to date, and easy to navigate.

You’ll work closely with teams across the Prostate Cancer UK to help shape their messages for the web, offering advice, guidance, and training where needed. Day to day, you’ll manage content schedules, review pages to identify improvements, and create or edit content to keep the site fresh and effective. You’ll also use digital analytics tools to monitor performance and suggest ways we can enhance the user experience.

As part of the Digital Marketing and Channels team, you’ll work closely with our email and social media teams to ensure our owned channels are aligned. You’ll lead on the delivery of our regular ‘News and Views’ articles in conjunction with our Strategic Communications team, and you’ll work closely with our Web Operations team to help identify and test new website features and fix technical issues. 

Please note internally this role is known as Digital Channels Officer – Web.

What we want from you

We’re looking for someone with solid experience in writing, editing, and proofreading web content to serve a specific audience. You'll be skilled in using content management systems (ideally Umbraco) to build and update web pages.

You’ll have the technical skills to author and edit basic HTML, as well as prepare and edit images for the web. A good understanding of interpreting website analytics, including experience with Google Analytics and search engine optimisation techniques, is essential. You’ll be an excellent communicator, able to explain complex analytics and technical details clearly and accessibly to colleagues who may not have a technical background.

In this role, you’ll need to manage priorities effectively and work well under tight deadlines. You’ll be confident negotiating and handling challenging conversations when necessary.  Staying up to date with current web tools and digital content trends will be a real advantage as we continually improve our site.

If you’re passionate about digital content, enjoy collaborating with others, and want to help drive positive change for men, we’d love to hear from you.

Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.

Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.

Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.

Our commitment to equity, diversity and inclusion

At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.

We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.

How and where we work

We are all expected to be in the office (SE1 2QN) 4 days a month (pro-rata for part time colleagues) to work with and alongside colleagues in our immediate team and beyond to build connections and strong working relationships. We value that face-to-face time for relationships, projects and decisions.

Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply.

Got a question? Please let us know if you have any accessibility requirements or any other questions – we’re here to help.

The closing date is Sunday 4th January 2026.  Applications must be submitted by 23:45 UK time.

Interviews: By arrangement. Currently scheduled for the week of Monday 12th January 2026.

Rare Dementia Support (RDS) is a UCL-led collaborative service offering specialist social, emotional, and practical support services for individuals living with, or affected by, a rare dementia diagnosis. Our vision is for all individuals with, at risk of or supporting someone with one of these forms of dementia to have access to information, tailored support and guidance, and contact with others affected by similar conditions.

RDS is provided by the UCL Dementia Research Centre (DRC) within the Department of Neurodegenerative Disease at the Queen Square Institute of Neurology and the National Hospital for Neurology and Neurosurgery.

This is an essential, on-site post within the new Rare Dementia Support Centre (RDSC). You will be involved in the management and smooth running of all aspects of the Centre. You will report directly to the Centre Director, Professor Sebastian Crutch and will work closely with other members of the RDS/RDSC Executive team (Head of Support Services and Governance Lead).

The post is available immediately and funded by a donation from the UCLH charity until 31 October 2026 in the first instance.

If you need reasonable adjustments or a more accessible format to apply for this job online, or have any queries regarding the application process, please contact the Institute of Neurology HR Team (ion.hradmin at ucl.ac.uk).

Informal enquiries regarding the role can be addressed to Suzie Barker (suzie.barker at ucl.ac.uk).

We expect to hold interviews on 08 January 2026.

For a full job description please visit UCL's online recruitment portal (https://www.ucl.ac.uk/work-at-ucl/search-ucl-jobs) and search using vacancy reference B02-09771. To apply, please upload a current CV, complete the online application form, and use the supporting statement section or upload a cover letter to outline how you meet the essential and desirable criteria for the role. Please do not upload any additional attachments as these will not be considered by the selection panel.

You'll be educated to degree level (or have equivalent experience or a professional qualification), with experience of facilities and health and safety management, of community organisations and volunteer management, and of organising events. Excellent communication, interpersonal, problem-solving, and collaboration skills are essential, as is excellent attention to detail and an understanding of and interest in the vision and mission of the RDS.

Starting salary offered at £43,981 - £46,261 per annum, inclusive of London Allowance.

As well as the exciting opportunities this role presents, we also offer some great benefits; visit https://www.ucl.ac.uk/work-at-ucl/reward-and-benefits to find out more.

As London's Global University, we know diversity fosters creativity and innovation, and we want our community to represent the diversity of the world's talent. 12% of Institute staff are actively working on EDI initiatives; visit https://www.ucl.ac.uk/ion/equality-diversity-inclusion for more information about what we're doing. We therefore particularly encourage applications from candidates who are likely to be underrepresented in UCL's workforce; these include people from Black, Asian and ethnic minority backgrounds, disabled people, LGBTQI+ and gender diverse people in all roles, and women in Grade 9 and 10 roles.

Location:  Hybrid working between the Aldgate, London office and home. 

An outstanding opportunity has arisen for a Governance + Risk Manager to ensure effective governance across the organisation and to deliver a balanced approach to risk and compliance.

Asthma + Lung UK is the only charity in the UK fighting for everyone with a lung condition, aiming for a world where everyone can breathe with healthy lungs. We fund cutting-edge research, provide advice and support for the 12 million people who will get a lung condition during their lifetime. We also campaign for clean air and for better NHS diagnosis and treatment.

As a Governance + Risk Manager, you will manage all governance aspects of the charity, supporting Executive meetings as well as Board and sub-committee meetings. You will advise the Trustees and the Executive Team on regulatory compliance matters, and ensure the organisation has the capabilities, processes, knowledge, and internal policies, to enable effective management of business risk.

You will have excellent interpersonal skills and be able to engage with and effectively influence internal and external customers at all levels. You will be organised and be able to manage and meet multiple demands and deadlines without losing focus. An excellent standard of written English with proven ability to produce written documentation that promotes understanding and presents complex information in an understandable manner will also be key. A legal or company secretarial qualification would be beneficial but not essential.

As well as a competitive salary, you’ll enjoy a range of benefits including 30 days annual leave (plus bank holidays), membership of a health cash plan, employee assistance programme, cycle-to-work scheme, interest-free annual season Travelcard loan and pension scheme. This is a fantastic opportunity to join an organisation committed to being the driving force behind the transformation of lung health.

About the Role

2026 marks 100 years since Gunnersbury Park was opened as a public park, and Gunnersbury Museum and Park Development Trust are looking to hire a freelance development manager to help us make the most of our centenary year. 

We are looking for an experienced development professional to join our team on a freelance basis as part of an Arts Council funded project. This role will be a real opportunity to become embedded in an organisation at the beginning of a transformative period, as we focus our energies on raising awareness of the great work of GMPDT.

The successful candidate will lead GMPDT towards increased financial resilience by identifying new funding opportunities and managing the development of a new fundraising campaign.

They will work with staff and volunteers to develop a ‘project bank’ of fundable projects across the Museum and Park and identify appropriate funding streams for each.

They will also identify one key project to launch Gunnersbury’s first fundraising campaign, working with freelancers/subcontractors to create supporting materials for the chosen campaign.

About You

Experience

• Experience of fundraising and donor engagement in museum/heritage sector and/or environmental sector
• Proven ability to create and deliver successful fundraising campaigns
• Experience of writing compelling cause messaging, or managing the delivery of cause messaging
• Experience of working with small organisations
• Experienced in CRM databases including Beacon
• Confident in managing projects to tight deadlines
• Extensive knowledge of grant writing and reporting
• Experience in writing and producing impact reports

Skills:

• Self-starter with the confidence to work alone as well as within a small, busy team
• Excellent communication skills to reach a wide range of audiences
• A strong leader and trainer of others
• Comfortable working with a wide range of colleagues and stakeholders
• Creative thinker with new ideas for donor engagement and fundraising campaigns.
• Attention to de reporting requirements and compliance for successful grants.

Key Responsibilities

• Audit the existing fundraising/development functions of the organisation, and identify any gaps or missed opportunities
• Working with the Project Board hold workshops with staff and volunteers to develop a ‘project bank’ of fundable ideas, which will include detail of the ideas, potential funding sources and timeline for completion
• Develop new cause messaging, and help to foster a culture of identifying key stories to share with our audiences
• Work with the project team to identify a single project to anchor a new fundraising campaign
• Develop a suite of digital and print content to support the fundraising campaign, and train existing team on the best way to deliver messaging around the campaign
• Report regularly to the project board on the progress of the work stream, and identify any project delivery risks

Thank you for taking the time to explore the role of Marketing and Communications Manager at the Family Holiday Charity. We're here to help families facing some of life's toughest challenges to experience the anticipation, joy and impact of a break from the day to day. Can you help us spread the word?

This role is an important one to help us build brand and awareness around our mission and goals  - in simple terms, helping more families to get away and ensuring that every family has the chance to go on holiday.

At its heart, this role is about storytelling and our ability to tell stories that capture hearts and minds. Taking ownership of the full story capture and storytelling process, you'll use this output to help build our brand, fundraise and tell our advocacy story. What's new for us in this role is PR - it's just not something we've done before, so you'll build relationships, networks and opportunities with earned media. You'll work with talented fundraisers, partnership builders and operational delivery colleagues to ensure we're sharing a cohesive and coherent message that supports all our audience goals and targets. And you'll get to work with a talented Comms Officer who delivers on our social, email and web activities. 

This role is key to helping us make sure we're doing our best for families and putting our best foot forward every time. 

It's a varied and fast-paced role (Comms roles are, right!?) that means you'll be involved in planning, creating and managing activities, so you'll need to have some awesome planning skills and be good with interpersonal relationships.

We're a small but flexible team - just like our approach to work. This is a hybird role, and you'll need to come into the office periodically (but none of that performative days a week nonsense!).

It's vital that you're happy and confident in making your next career move, so let's take the time to chat if you'd like to!

Operations & Finance Manager

Contract: 12 Month (view to extend)
Function/Team: Development
Location: London, UK
Hours: Part-time (3-4 days/week)

Reporting to: Director of Development

Salary: £33,410 - £36,678 (pro rata)

STOP THE TRAFFIK prevents vulnerable communities from being recruited, trafficked, and exploited. Our targeted prevention efforts disrupt the criminal business of human trafficking, making it too high-risk and low-profit to be viable.

This role will sit within the Development Team to support the smooth and efficient operation of the charity. This role will assist in managing financial processes and lead on key people operations to maintain a transparent, inclusive, and positive working environment.

This position is ideal for someone seeking part-time work who holds previous experience working in a finance team, but is seeking a more diverse role that also includes opportunity to enhance operating systems, policies, and practices of the organisation for smooth running.

Finance Operations

· Oversee the Operations Officer to reconcile transactions, issue invoices, process payments, and file quarterly Gift Aid claims ensuring accuracy.

· Prepare regular budgets, cash flows, and clear financial reporting for the Senior Leadership Team to support data-driven decision-making.

· Manage STOP THE TRAFFIK’s bank accounts, ensuring the safe handling and ethical investment of reserves.

· Produce quarterly financial papers for the Board of Trustees and lead on the annual audit process, preparing all necessary documentation for external auditors.

· Liaise with the Oasis Finance Department who support STOP THE TRAFFIK to ensure smooth coordination of accounting processes and compliance with organisational standards.

People Operations

· Review organisational policies annually, ensuring they reflect current legislation and best practice, with support from the Operations Officer.

· Serve as the organisation’s Data Protection Officer (with access to pro-bono legal and data protection advisors).

· Oversee recruitment processes, supporting hiring managers to ensure equitable, transparent, and inclusive hiring practices.

· Coordinate quarterly team surveys, analyse feedback, and make recommendations to strengthen workplace culture and wellbeing.

· Maintain our network of pro-bono legal advisors and support staff in accessing timely advice on contracts or compliance matters.

· Manage the internal legal sign-off process and maintain clear records and documentation.

Note, this role will be supported by our parent company’s financial team who will continue to manage payroll, HR records, and sign-off all accounts.

Benefits:

· A friendly, supportive team environment.

· Access to a healthcare cash benefit scheme (including partner/children coverage).

· Corporate eye-care scheme.

· Life insurance.

· Non-contributory Group Personal Pension Scheme (7% employer contribution).

· 27 days annual leave plus 8 bank holidays (increasing to 33 days with service).

· Cycle to Work Scheme.

· Season Ticket Loan.

· Option to switch 2 bank holidays to suit personal needs.

· Flexible working policy reflecting staff needs.

· In-house and external training opportunities.

Further details about STOP THE TRAFFIK can be found on website.

If you have the relevant experience, are highly resourceful, adaptable, pro-active, and a critical thinker able to work in a fast-paced environment, please send a CV and brief cover letter (both as pdf format) that evidences your ability to be successful in this role. Applications accepted on a rolling basis. Only applications sent via email will be considered to ensure an equitable review process.

We cannot sponsor applicants for this role.

Registered Charity No. 1127321

We are Hestia. We make a difference.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Support Worker to play a pivotal role in our Complex Needs Service in Tower Hamlets.

Sounds great, what will I be doing?

The main purpose of the role is to prepare individuals to move on to independent living in the community. Service users may step down from the intensive support service to high, medium or lower needs before moving into the community. From the outset of an individual's tenancy the focus of the support is on preparing them for their journey of recovery and independence over an agreed period.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for

You have a strong understanding of recovery principles and varied recovery approaches, with experience supporting individuals with mental health and dual diagnosis needs. You are confident in crisis management and able to communicate with dignity and respect. You hold knowledge of relevant legislation, including CPA processes, and understand safeguarding responsibilities and how to respond appropriately.

You work effectively both independently and as part of a team, with the ability to support and induct new peer staff and volunteers. You can collaborate with statutory services such as the NHS and maintain awareness of health and safety requirements within frontline settings. You are flexible and able to work early, late, weekend, and bank holiday shifts to meet 24-hour service needs.

You also bring strong IT, literacy, and numeracy skills, with the ability to produce clear written communication and use MS Word, Outlook, and online systems confidently.

When will I be working?

You will be working Monday to Sunday on a shift rota starting from 08:00 until 23:00 at the latest

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

Role Overview
The Talent Set are delighted to partner with this fantastic charity on a Philanthropy Manager role. This position offers an opportunity to work on developing major donor income based on fully fledged pipeline and developed case for supports. The role is supported by a wider high value team including prospect research.

Key Responsibilities

• Steward existing donors and develop new donor relationships, working through the pipeline from cultivation to successful asks
• Identify new opportunities within the major donor portfolios
• Plan and coordinate fundraising campaigns, events, and engagement activities.
• Collaborate with teams across high value and wider fundraising teams to ensure donor stewardship and recognition.

Person Specification

• Proven experience working with major donors, this could be at officer/executive level and a step into a manager role or someone already in a manager role
• Full understanding and experience to work through the full donor relationship process with known donors and new prospects
• Having experience of successful 5 figure gifts is desirable, but candidates will be considered with 4 figures, looking for a bigger challenge
• Experience of working with giving circles is of interest but not essential
• Ability to work with agility in a collaborative and unique charity environment
• A proactive and adaptable approach with ambition to grow income from major donors, able to see opportunities for growth.

What’s on Offer
Salary: Circa £46,000

How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.