Support manager jobs in west london, greater london

Join the Bone Cancer Research Trust to lead our trusts and foundations fundraising, securing c.£500,000 per year to support life-changing bone cancer research and patient services. You’ll shape a strategic fundraising programme, building multi-year partnerships while delivering immediate income targets.

We’re looking for a proactive, strategic fundraiser with strong relationship-building and analytical skills, confident representing BCRT externally, developing compelling proposals, and spotting long-term opportunities.

As a leader, you’ll inspire your team, bring fresh ideas, and connect funders with real impact, helping us deliver vital support for patients and families affected by primary bone cancer.

Deputy Service Manager

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Job Title: Deputy Service Manager

Location: This is a woman only residential site, located in Brixton (South-East London) and benefits from great transport links, including convenient access to nearby train services. Kindly be aware that step free access is not available at this service. 

Salary: £30,600

Shift Pattern: 37.5 hours per week, Monday to Sunday on a rota varying 08:00 - 16:00 and 09:00 - 17:00, you may need to work outside these hours, including bank holidays as per service requirements. You will also take part in our out of hours on call rota for managers.

Please note, due to the nature of the service, it is an occupational requirement that the post holder is female and the post is therefore exempt from the provisions of the Equality Act 2010 in terms of Schedule 9, Part 1, and Paragraph 1 of the Act.

About the role

We are looking for Deputy Service Manager to join OPD HASS Women Service. HerStory House is dedicated to empowering women with the skills needed to thrive in their chosen communities, maintain independence, and build a hopeful future. Our specialised, high-support, female-only residential service is tailored for women who are likely to meet the criteria for a personality disorder diagnosis and are at risk of entering or re-entering the Criminal Justice System. 

You will provide line management and leadership to the team so they feel empowered to be productive and perform well within their roles to a high standard, ensuring service quality and continuous improvement. We’re looking for someone compassionate and experienced in understanding the criminal justice system and offender personality disorder, someone who brings empathy, tailored support and real dedication to help each resident thrive. The role includes:

• Line Management and Leadership, supporting your team providing advice, guidance and support throughout their employment lifecycle
• Support the Service Manager in leading the day to day operational delivery of the service
• Risk Management ownership, ensuring processes and policies are followed
• Property and Housing Management, ensuring the accommodation meets our requirements, and repairs and maintenance are regularly reported and completed
• Financial Management, including petty cash and budget management
• Contract management and Internal auditing, admin, and general other duties as required. 

About you

We are an organisation that embraces differences and encourages our staff to bring their professional but authentic selves to work! We’re looking for someone who is driven to provide high-quality, effective, and person-centred support to staff, colleagues, residents, and participants. You should thrive in both team and independent settings, be confident in leading and motivating a team, and maintain high morale within the service. We value compassionate, supportive, and empowering leaders who are comfortable working in a fast-paced and constantly changing environment. If this sounds like you, take a look at our full JDPS and apply now!

• Experience and understanding to support who have personality disorder
• Understanding of the Criminal Justice System
• Ability to motivate and empower a team to achieve KPI's
• Ability to provide advice, guidance, and support to the team on all aspects of service delivery including resident related queries
• Willingness and ability to work flexibly to meet service needs
• IT proficiency - we use various systems so look for someone who can learn and navigate new systems including case management, microsoft, ATS, HR systems, and other types of organisational software
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme
• Be part of an organisation which believes good care and support improves lives with the vision to create healthier, safer, and more inclusive communities.
• Join an organisation with a mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.

We value and celebrate the unique backgrounds, perspectives and experiences of all of our employees. We have a team of staff ambassadors who volunteer to actively support us in fortifying our organisational value of Inclusivity. They embrace this unique opportunity to deliver awareness, events, and developments to our organisation to support us in ensuring our value of Inclusivity is embedded throughout the organisation. 

SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity. 

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. 

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Criminal Justice | Personality Disorder | Residential Service | Womens Service | Social Care | Offender Personality Disorder | Deputy Management | Residential Manager 

Purpose of Job

To deliver a high-quality service to and facilitate opportunities for individuals with spina bifida and/or hydrocephalus and their families/carers through Shine membership.  To empower and enable members Living with the conditions to lead healthy and happy lives through greater independence, better condition management and by creating links to the Shine community across England.

SHINE has over 14,500 members with spina bifida and/or hydrocephalus. This post will bring a real focus to the Essex, Suffolk & Norfolk area and will be an exciting opportunity to engage with members and develop and deliver the services we offer.

Our Little Stars project for 0–12 year olds has been established for over 3 years supporting younger members and their families with their diagnosis and beyond. We also have a growing Teen membership known as FIRE (Friendship, Independence, Resilience, Equality) Working alongside our multi skilled, established team, you will be supporting members across all age groups and building on the great foundations already in place.

We are looking for someone who can cover the Essex, Suffolk & Norfolk area. You will be home based but will be required to attend clinics in this area and London, events and meet members one to one where necessary within your allocated area and occasionally across wider areas and nationally.

Shine will offer you:

• A competitive salary of £28,471 (pro-rata for part-time hours)
• Regular working hours, and no shift work (some very occasional weekends or evenings) 
• 3% pension contribution
• 25 days holiday plus bank holidays + additional discretionary leave between Christmas and New Year (pro-rata for part-time hours)
• Additional annual leave due to length of service
• Opportunity to purchase additional annual leave
• Broadband allowance
• Life insurance after 12 months’ employment 
• Access to our Employee Support Programme
• Support to learn and develop

Please see the full Job Description & Person Specification below and on our website. 

Shine is a Disability Confident employer and will offer guaranteed interviews if a disabled applicant meets the minimum criteria for the job.

If you would like to discuss the role, please contact Sarah Carrier, England Services Manager by email to arrange a convenient time for a call.

To apply please submit your CV and supporting statement, which should outline your interest and explain how you meet the role criteria.

*Please note applications without a supporting statement will not be accepted*

Closing date: Monday 15th September 2025 11pm

Interviews: Friday 26th September 2025

Please note: we reserve the right to interview suitable candidates before the closing date, therefore we encourage applications as soon as possible.

Do you have the commitment, energy and person-centred values to make a real difference to the lives of older people with care and support needs? Are you passionate about enabling people to enjoy a good quality of life in extra care housing while remaining as independent as possible?

We are seeking a proactive and compassionate leader to oversee the operational management and quality of one of our Extra Care services in Battersea, Wandsworth. Prince of Wales Drive has the capacity for 59 residents to live in their own self-contained flats. Some of them are sheltered tenants and at present we serve around 35 residents. You will ensure the delivery of a person-centred and empowering service which meets the needs of our clients. You will be supported by 2 excellent Extra Care Support Coordinators.

Further you will work with the housing provider and service users’ families and friends to promote a positive and inclusive atmosphere within the service. You must be flexible, energetic and reliable with a well-organised approach to staff deployment and service delivery.

You must have significant practitioner or management experience in relevant health or social care service provision alongside a warm, person-centered and respectful approach. An understanding of CQC quality requirements and care standards is essential. You should have a relevant professional qualification and/or a degree level qualification.

Creative Support is a not-for-profit organisation which provides high quality, person-centred support to older people and people with a learning disability, physical disabilities, mental health needs and dementia. The care and support we offer is tailored to the individual client’s needs and preferences and promotes wellbeing, choice and community engagement.

Vacancy Reference Number: 86528

Applications for this role must be submitted via the Creative Support website using the above vacancy reference number.

Benefits of working with Creative Support include a probationary bonus, pension contributions, 33 days Leave and company paid enhanced DBS.

We are a passionate, inclusive, and anti-racist organization – Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.

We can only accept applications from candidates who are located in and eligible to work within the UK- this post is not open to Sponsorship under the UKVI scheme.

The Events & Fundraising Manager will work at the heart of our public events programme, helping to organise fundraising walks and other events across London and the South East, and raising funds to support the provision of free legal advice. Our events include the London Legal Walk -- an annual event which raises over £1 million each year -- regional Legal Walk events, and other fundraising events such as the Great Legal Quiz and the Great Legal Bake. LLST also purchases places for third party events such as the London Marathon, Brighton Marathon, and Big Half. We also raise money through individual and corporate donations.

The Events & Fundraising Manager's principal role is to manage these events and promote our fundraising in support of free legal advice charities in London and the South East. Your main duties and responsibilities will include the following: 

• Organising events
• Establishing and managing partnerships
• Managing staff and volunteers 
• Marketing and communications

We are looking for a candidate with demonstratable and relevant experience working at a senior level in mass participation and third-party challenge events. The person will be organised with experience managing projects, budgets, partnerships with funders and key stakeholders, suppliers, volunteers and staff. 

Please see the attached Recruitment Pack for a more information about LLST and a full job description. 

Operational Manager - IPS Grow

This is an exciting time to join the team! As of Spring 2026, the organisation will be delivering Fidelity Assessments and supporting IPS services with their SMART action plans as part of the DWP’s Connect to Work programme.

We are recruiting a Manager to lead a remote team of IPS Grow Fidelity Assessors working across England and Wales.

This role will be part of a brand new team, working together to ensure that Connect to Work IPS services have the insights and plans needed to deliver the highest quality outcomes for IPS clients.

Position: Operational Manager - IPS Grow / England and Wales

Location: London/Hybrid

Hours: Full-time

Salary: £60,500

Contract: Permanent

Closing Date: 11:59pm Monday 25th August

Interview Dates: 30-minute Zoom interviews will take place on Thursday 4th September. Face to face interviews will take place on Monday 15th September at the office in London.

About the Role

We are recruiting a Manager to lead a remote team of IPS Grow Fidelity Reviewers working across England and Wales. The focus of the role is to support and develop Reviewers to have impact by delivering high quality Fidelity Reviews and communities of practice, driving quality of IPS provision and performance of delivery partners across England and Wales.

You will work collaboratively with the broader team to coordinate resources to ensure that contract KPIs are met.

The Team

The IPS Connect to Work team will sit within the wider IPS Grow team. IPS Grow is a national programme designed to support the expansion of Individual Placement and Support (IPS) services across England and Wales. It is funded by NHS England (NHSE), the Department for Work and Pensions (DWP), and the Office for Health Improvement and Disparities (OHID).

Key areas of responsibility include:

• Line management, coaching, and field mentoring of team
• Stakeholder engagement and delivery of targeted interventions to support IPS services to deliver better outcomes
• Work across IPS Grow and contribute to national objectives

About You 

Skills, experience and qualifications we are looking for include:

• Managerial and leadership experience: Substantial experience managing teams and projects to successful delivery of performance expectations; leading by example and supporting the team to translate research into effective on the ground practice.
• Delivering tangible results in an IPS context: Previous background in an IPS leadership capacity; demonstrated ability to drive tangible improvements in outcomes for clients and work effectively with senior system stakeholders to unblock issues; deep understanding of the IPS model and how it applies in practice.
• Project management: Experience delivering complex projects against project plans, timelines and deliverables that are results focused.
• Data and IT: Strong IT and data analysis skills; ability to interpret and translate data meaningfully.
• Negotiation skills: Highly advanced negotiation and influencing skills and a willingness to tackle difficult conversations where needed to achieve the right results for services and clients.
• Collaborative approach: Skilled in building consensus and fostering cooperation with diverse groups.
• Workload management: Allocating and delegating tasks as necessary, able to deal with multiple and competing priorities using analytical skills to prioritise and meet deadlines.

About the Organisation

Join an ambitious not for profit organisation that helps to design, fund and scale better solutions to complex social problems, with a vision is a fairer world where together we unleash the potential of people and communities. This is done by working in partnership with local and national governments, funders, communities and the social sector to tackle complex and enduring social problems in the UK and across the world.

Skills include financial analysis, data and digital insight, outcomes-focused partnerships, strategy, research and design. Combining these specialisms in different ways to address specific social challenges. The organisation creates effective solutions that blend the expertise of communities and professionals to deliver better outcomes in issues such as homelessness, domestic abuse, children’s services, health, employment and skills.

Ready to make your own impact on these issues? Then come and join the team.

The multi-skilled team of over 120 people come from diverse backgrounds in the public, private and charity sectors, all sharing a passion for making change happen. The organisation provides a high-quality training and development programme in-house with great opportunities for career progression. They are a friendly and intellectually curious bunch, always up for a debate. 

Equality, diversity and inclusion 

We actively encourage applications from under-represented and minoritised groups, including those with lived experience of the social issues we are working to address. The organisation is an equal opportunities employer and support a range of flexible working options.

The application process uses Applied, a platform developed by the Behavioural Insights Team, to record your application. Applied is focused on using behavioural and data science to improve hiring decisions and minimise unconscious bias in the recruitment process. You will be asked to respond to four situational based questions, which will allow you to express your ability.

Other roles you may have experience with could include IPS Grow Manager, IPS Grow Project Manager, IPS Grow Lead, IPS Grow Programme Manager, Project Manager, Programme Manager, Programme Coordinator. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Are you a ‘people person’ with the commitment and person-centred values to be able to make a real difference to the lives of people with autism and other needs? Would you enjoy working for a progressive national, charitable organisation?

We are seeking highly motivated Relief Support Workers to support people with autism spectrum conditions and other needs living in a bespoke supported living service in Little Thurrock to enjoy an excellent quality of life, wellbeing and opportunities for personal development. The service will offer an empowering, strengths-based model of support which enables people to lead fulfilling and valued lives, maintain their tenancies, participate in their local community, develop independent living skills and achieve their personal goals and desired outcomes.

Your role will involve providing care and support in a personalised and responsive manner. You will provide respectful personal care and support to enable people to develop their quality of life and independence. This will include providing support to build confidence and skills in all activities of daily living. You will enable people to establish a positive and meaningful lifestyle, build community connections and relationships with others.

Prior relevant paid or voluntary work experience of supporting people with autism, a learning disability and/or mental health needs is essential. We are looking for individuals who have the following personal qualities and attitudes:

• Kindness and compassion
• Enthusiasm and creativity
• A respectful and inclusive approach
• An accountable and conscientious attitude
• Ability to work positively in a team
• The courage to question and to challenge when needed
• Commitment to enable service users to achieve their goals
• Willingness to keep learning and developing your own practice

This is a Relief Support Worker position which enables you to pick up shifts at a time that suits you, which is ideal for fitting around personal commitments, study or caring responsibilities. The flexible shift pattern includes evenings, weekends and sleep-ins.

Experience for our Relief Support Worker roles is essential, if you do not have experience please consider applying for a permanent role to enable us to give you the training and support needed to become a confident practitioner.

Vacancy Reference Number: 86521

Applications for this role must be submitted via the Creative Support website using the above vacancy reference number.

Full training is provided, as is the opportunity to work towards QCF Diploma in Health and Social Care. Benefits of working with Creative Support include a probationary bonus, pension contributions, 28 days Annual Leave and company paid enhanced DBS.

We are a passionate, inclusive, and anti-racist organization- Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded.

We can only accept applications from candidates who are located in and eligible to work within the UK- this post will not be open to Sponsorship under the UKVI scheme.

Role: Senior Partnerships Manager - Corporate

Location: Flexible working with a mixture of remote working and office based at Solar

House, 3rd Floor, 1-9 Romford Rd, London, E15 4LJ or home-based for the right candidate

Hours: 37.5 hours per week (part time hours will also be considered) 

Salary: £41,500 - £47,949 per annum depending on experience 

Closing date: Tuesday 26 August - 9am

Interviews to be held on an as and when basis and we encourage early applications to avoid disappointment 

There is a school attendance crisis with 1 in 5 children missing more than 10% of their schooling each year. This figure has doubled since the pandemic. They are missing weeks, months, even years of their education, severely affecting their future life chances.

School-Home Support looks beyond the classroom to tackle the underlying causes of school absence and get children back to school, ready to learn. Whatever it takes. 

We require increased funding to help tackle this national crisis and are recruiting to this senior fundraising role to help fund our new strategy. This is a fantastic chance to join our passionate, committed team and make your mark on one of the education challenges of a generation.

You

You will be a passionate communicator with a proven track record of inspiring organisations to support the charities you have represented. You will be confident in approaching and speaking with individuals at all levels in a business, understanding motivations and providing opportunities for them to deliver real impact to the families we support. You will be an inspirational team leader and relish the opportunity of working collaboratively to deliver against targets.

You’ll have previous experience of:

• Achieving income targets

• Successfully identifying and developing new funder relationships

• Motivating, inspiring and leading a team

We will aim to conduct interviews in person as far as possible. We may need to hold second

interviews, and you will be informed of this following the initial interview.

We are committed to maximising staff wellbeing and creating an inclusive, safe

environment where everyone feels comfortable bringing their authentic selves to work.

To find out more about our current initiatives and offerings, please view our EDI &

Wellbeing initiatives document.

As an employer we offer:

● Generous annual leave entitlement

● Comprehensive employee wellbeing programme

● Employee assistance programme

● Life assurance

● Pension scheme

We are an equal opportunities employer and welcome applications from all sections of the

community.

School-Home Support​ ​takes very seriously the duty of care to safeguard and promote the

welfare of children and is committed to ensuring that our safeguarding practice reflects

statutory responsibilities, government guidance and complies with best practice. Our

safeguarding policy recognises that the welfare and interests of children are paramount in all

circumstances. All roles at SHS are subject to an Enhanced DBS Check.

The Talent Set are delighted to partner with our client on a fantastic permanent role for a Supporter Acquisition Manager. This critical position focuses on driving growth and recruiting new supporters, with a key emphasis on expanding the digital acquisition stream. The ideal candidate will bring digital acquisition experience and a strong understanding of how to engage with diverse audiences

Key responsibilities:

• Develop and implement a comprehensive digital strategy to acquire new supporters
• Grow the unrestricted fund through public fundraising campaigns and brand investments
• Work closely with the Public Fundraising Officer to plan and deliver successful campaigns
• Build and maintain relationships with key stakeholders, including the Board and other internal teams
• Analyse and report on campaign performance, identifying areas for improvement and opportunities for growth
• Collaborate with the F2F Agency to ensure seamless integration and maximum impact
• Develop and maintain a strong pipeline of potential supporters, with a focus on long-term relationships

Person Specification:

• Proven experience in supporter acquisition, with a strong track record of growth and success
• Digital experience and understanding of how to engage with diverse audiences
• Proven track record of success in acquiring new supporters and growing unrestricted funds
• Excellent communication and relationship-building skills
• Ability to work independently and as part of a team
• Strong analytical and problem-solving skills, with the ability to interpret data and drive informed decision-making
• Ability to work in a fast-paced environment and meet deadlines
• Strong partnership and collaboration skills, with the ability to build and maintain relationships with key stakeholders

 What’s on Offer:

Salary: £45,000- £48,000

2 days a week in their London office

How to Apply:

To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity:

The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Job Advert:

Job Advertisement: General Manager

Location: London
Employment Type: Full-Time
Reports To: Board of Governors

Are you a purpose-driven leader passionate about creating meaningful impact in the filmmaking community? We are seeking a dynamic and strategic General Manager to lead our well-established non-profit organisation of over 200 dedicated members. With a small team of employees and the support of a committed Board of Governors, the General Manager will provide operational leadership and strategic direction, helping us to grow our organisation and maximise the impact of our leadership within the global cinematography community.

About Us:

The British Society of Cinematographers is a values-based non-profit organisation committed to its educational, social and professional objectives.

Since its formation in 1949, the Society’s prime objective has been to promote and encourage the highest standards in the art and craft of cinematography.

Many of the most talented Directors of Photography and Camera Operators in the United Kingdom make up our membership, which is by invitation only. With a proud membership of over 200 individuals and a strong volunteer culture, our programs and services have made a lasting difference to the film community.

The Society also encompasses many distinguished friends and patrons from the wider film

and television industry, who together fulfil a vital role of community leadership both in the U.K. and around the world.

The Role:

The General Manager is responsible for leading the day-to-day operations of the Society, managing staff, and working closely with the Board to execute the organisation’s strategic plan. This is a hands-on leadership role, requiring a combination of operational acumen, team leadership, member engagement, and fundraising expertise.

Key Responsibilities:

• Lead and manage the organisation’s operations, programs, and services.
• Provide guidance and support to the Board of Governors in strategy and governance.
• Supervise and develop a small team of employees.
• Develop and manage the annual budget; oversee financial reporting and compliance.
• Build strong relationships with members, patrons, donors, partners, and the wider community.
• Oversee fundraising activities, grant applications, and patron stewardship.
• Ensure compliance with all relevant laws, regulations, and reporting obligations for non-profit companies.

About You:

• Proven leadership experience in the charitable or non-profit sector.
• Strong financial and operational management skills.
• Confident communicator and relationship-builder with a member-first mindset.
• Experience working with or reporting to a Board of Directors/Governors.
• Knowledge of fundraising, grant writing, and donor engagement.
• Highly organised, self-motivated, and aligned with our mission and values.

What We Offer:

• A meaningful leadership opportunity in a respected non-profit organisation.
• A supportive team and engaged Board.
• Flexibility and autonomy in your work.
• The chance to shape the future of our organisation and deepen its community impact.

Finance Systems Accountant (Unit 4 ERP)
Permanent appointment
Full time (34.5 hours)
Hybrid London/Home (see what this looks like in the advert text)
£54,000 - £60,000 per annum

Do you have the skills and technical experience to support our finance systems team to maintain and develop Unit 4 ERP?  If so, this could be the role for you.

About us 

At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer. We're going all out to find even better ways to help even more people who need our support. Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions.

About the role

This role will be part of the finance system team acting as a finance system business expert, administering, supporting and developing Unit 4 ERP. The role will also be critical in the execution of key Finance Projects, including the migration to Unit 4’s Cloud and the implementation of Unit 4s Financial Planning and Analysis Tool.

The role will support finance users and the wider organisation to get the most out of Unit 4 ERP by ensuring the integrity of accounting data, compliance with finance controls, robust workflow management and report maintenance and development.

The role will also liaise with our technology department to resolve issues, assist with system integrations and support the finance-technology strategy.

Please note that this is a systems role working within our finance team and not a role as a financial accountant.

We are open to a conversation about hybrid working as the majority of the team work remotely, with face-to-face meetings at least quarterly, normally in our London office. 

About you

This role would be ideal for a Finance Systems expert who has led on Unit 4 ERP in their previous role(s).

You will be able to demonstrate:

• Experience and significant knowledge of Unit 4 ERP
• Knowledge and ability to support, maintain and develop Unit 4 ERP
• Understanding and the expertise in finance system implementation, migration to Cloud and upgrades.
• Experience and knowledge of Unit 4 FP&A tool is strongly desirable
• Experience of analysing finance business requirements to support the effective delivery of technical solutions
• Basic SQL skills are essential

Recruitment Process 

Application deadline: Wednesday 27 August 2025 at 23:59.

1st interviews w/c 1 September 2025.

To ensure fairness and consistency to select the best candidate for this role, all of our applications are anonymised up until an interview has been confirmed so that shortlisting is based solely upon the suitability of the candidate’s experience.

We welcome applications from everyone who meet the criteria and strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Macmillan. Our Equity, Diversity and Inclusion Strategy here along with our internal employee representation body, ‘Our Voice’ and 8 Employee Network groups help us promote fairness and belonging, becoming an engaged and inclusive organisation for all our people.

About you

You’re entrepreneurial, proactive, and relationship-led. You treat your work like it’s your own business - spotting opportunities, testing ideas, chasing results.

If you come from a big-charity, email-heavy world, this probably isn’t for you. But if you thrive in fast-paced environments, prefer the phone to the inbox, and enjoy building personal, scalable supporter experiences - we’d love to talk.

In the last three years, we’ve bought and built a swim events series, doubled our unrestricted income, and grown a committed community of 3,000 annual fundraisers. We want someone who’s excited to be part of that kind of ride.

You’ll bring experience, strong instincts, and a deep understanding of supporter journeys. You’ll enjoy digging into detail - like optimising email split-tests - but also stepping back to shape the big picture. Perhaps you even like outdoor swimming.

About us

We’re a Founder-led charity working to solve learn-to-swim for disabled children - and we plan to do it in the next 10 years.

We own and operate some of the UK’s most iconic outdoor swims - including the Dart10k and Bantham Swoosh - and we’ve built a growing series of 24-hour relay swims in lakes and lidos. Our swim events raise over £1m a year, with 80% of that income unrestricted. Our community of 3,000 fundraisers is at the heart of that success.

We’re a small team that moves fast. Strategy and delivery go hand in hand. We test ideas, learn quickly, and cover a lot of ground. You’ll need to enjoy that kind of environment to thrive here.

The role

As our Challenge Events / Supporter Journey / Fundraiser Experience Manager (call it what you like), you’ll lead the supporter journey for our 3,000 challenge event fundraisers - making sure every interaction is personal, motivating and meaningful.

You’ll plan and deliver comms across all channels, from automated emails to personal messages and calls. You’ll ensure people feel seen, valued, and inspired - and help them understand the difference they’re making.

Your goals will be to increase fundraising per head in the short term, and supporter lifetime value in the longer term. You’ll also help us explore opportunities for repeat fundraising, corporate giving, major donors, and regular giving - working closely with the wider fundraising and events team.

You’ll be the go-to expert on supporter journeys: leading, challenging, testing, and building evidence for what works. From refining the Fundraiser Hub to creating new stewardship ideas or in-person experiences, you’ll shape a journey that turns one-time swimmers into lifelong supporters.

You’ll also collaborate with our Events Marketing team - because our fundraisers aren’t just donors, they’re also our best ambassadors. The better their experience, the stronger our word-of-mouth marketing and the faster our events grow.

You’ll have a lot of freedom to test ideas - as long as you can show the financial model makes sense.

Key Responsibilities

Challenge Event Supporter Journey & Retention

Learn

• Review and lead audience insight to understand motivations and barriers
• Spot opportunities to increase value, connection and community 

Design

• Optimise our Supporter Journey plan to increase fundraising per head and product depth, and build strong, long-term relationships with supporters. 
• Ensure that our ‘Fundraiser Hub’ and other materials meet industry best practice 

Deliver 

• Send all emails for 15-20 events, following the Supporter Journey plan
• Attend many weekend swim events throughout the summer, giving our fundraisers the best possible experience to ensure that they sign-up to an event in the future
• Deliver additional personal touches to deepen relationships,  for example in-person events, training groups, information, offers, case studies, phone calls, hand-written cards, personalised thank-you communications, impact updates, recognition opportunities
• Lead our CRM use, keeping it up to date with supporter information
• Have a good knowledge and understanding of our ‘Swimmer Hub’ and where to access information about our swims

Deepen

• Cross-sell other fundraising products to our swimmer audience.  We magic up 3,000 new relationships every year 
• Maximise the opportunities each year to identify Corporates, Major Donors, Regular Givers, T&Fs and repeat fundraisers from this audience
• Develop new products - like Regular Giving or Memberships - with this audience in mind first. 

Improve

• Take a data-driven approach to improving our Supporter Journey and Communications across our products 
• Track data and deliver regular reporting to the Head of Fundraising and CEO to ensure that we remain on track for fundraising targets (e.g. JustGiving pages and amount raised so far)
• Continuously develop by learning and following industry best practice and current trends to identify opportunities to improve our Supporter Journey. 

Supporting Individual Fundraisers

• Input to CRM - Design and deliver Supporter Journey
• Create tips, templates, and tools (like email drafts, social media post ideas) for effective fundraising.
• Respond to Fundraisers through our Fundraising email inbox and social media pages and messaging platforms.
• Work closely with our mailing house to post fundraiser thank you's where necessary.

Fundraising know-how

• Stay informed and educate others on the latest fundraising trends and tools by engaging with industry updates, attending webinars, and exploring best practices. 
• Regularly share insights and recommendations with the internal team, fostering collaboration and continuous improvement in fundraising innovations.
• Ensure that you are up to date with Fundraising Regulator best practice and legal process and attend regular training sessions on industry changes or updates.

Desirable skills and experience

• Customer Experience or Customer journey design & delivery
• Previous experience working in or with an ambitious charity or nonprofit
• Familiarity with fundraising trends and best practice
• A point of view on supporter upgrade, cross-sell, or stewardship strategies
• Experience working on donor or customer retention
• (For Manager Level) Demonstrable success overseeing and growing a broad fundraising mix, from T&F to Challenge Events, Corporate to Regular Giving.

You’ll thrive in this role if you are:

• A natural relationship-builder who genuinely enjoys making people feel seen, valued, and appreciated.
• Excited by challenge and change - and happy to test, learn, and adapt.
• A thoughtful communicator who can balance efficiency with warmth.
• Organised and proactive, with the drive to get things done and the humility to ask for help when needed.
• Proud to take ownership and always on the lookout for ways to improve and grow.
• Energised by teamwork, collaboration, and shared purpose

If this sounds like the role for you, then please do pick up the phone to express an interest in the role and ask any questions that you may have. 

Please send a CV and Cover Letter to apply.

Field based with travel to the London office

We are the national body for careers education in England, delivering support to schools and colleges to deliver modern, 21st century careers education.

The Careers & Enterprise Company is a great place to work. We operate within a fast-paced and collaborative environment. We are brought together by one thing: our passion to ensure young people get the best possible start in life and are supported to find their best next step.

Do you want to be part of a mission-driven team focused on transforming young people’s lives? If so, we’d love to hear from you!

Role Summary

The Careers & Enterprise Company (CEC) is looking for a Senior Manager - Network to support our mission to help every young person find their best next step. You will ensure consistent high-quality delivery and support for all Careers Hubs across the country.

You will play a key role in delivering CEC’s current and future ambitions through our network of Careers Hubs, including the government’s ambition for a new work experience guarantee to ensure that all pupils participate in 2 weeks’ worth of work experience by the time they leave year 11. Careers Hubs will be a key coordinating and delivery mechanism for this guarantee.

You will balance national intent with local priorities, ensuring national government agenda is delivered upon through the lens of place and devolution. You will work closely with senior stakeholders across Strategic and Local Authorities who we partner with in the delivery of careers education through Careers Hubs.

Reporting to the Associate Head of Network Development, with a team of 8 Area Managers, you will provide a central point of accountability, senior stakeholder management and operational support to Area Managers.

You will contribute as a member of the senior management team of Network and Employers and the wider organisation. Contributing towards the strategy and operational delivery and leading/co-leading on cross Network and Employer and cross-company projects.

This role suits someone who can lead the delivery of a large-scale national programme and is a natural relationship builder. You will thrive on delivering change management and be comfortable working through ambiguity to secure lasting impact. The role will require travel across the country.

Our organisation has a privileged opportunity to make a difference to the lives of millions of young people, helping to inspire and prepare them for the fast-changing world of work, and we want you to help us make it happen.

To apply, please visit our website via the apply button, complete the application form and cover letter and upload an anonymised version of your CV.

Please describe in your cover letter:

• How you meet the experience, skills and competency criteria detailed in the job profile.
• Why you would like to work for Careers and Enterprise Company.

Closing date: Midnight on Sunday 31st August 2025.

It is our policy to review all applications within two weeks from the closing date. If you do not hear from us within three weeks following the closing date, then your application has unfortunately not been successful on this occasion. We are unable to provide feedback to candidates who have not been shortlisted and attended an interview.

We're looking for an organised, compassionate and resilient Deputy Manager to join our Learning Disabilities service in Hertfordshire

£34,000.00 per annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:

Annual leave increasing up to 30 days with length of service
Free DBS
Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Cycle to work scheme
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

For a full job description, please visit our website.

Wood Lane End is a specialist supported living service designed for individuals with learning disabilities and Autism, particularly those with complex needs and behaviours that challenge. The service is structured around a single-customer model, meaning the home is tailored to one individual, ensuring highly personalised care and support. Staff are trained in Positive Behavioural Support (PBS) and Autism-specific approaches to ensure the customer's emotional and physical wellbeing is prioritised at all times. As Deputy Manager, you'll support the Area Service Manager in overseeing service delivery, safeguarding, and staff supervision. You'll be a key figure in shaping a stable, nurturing environment where the customer can thrive.

At Look Ahead, co-production is central to our approach. We are committed to collaborating closely with our customers to shape the support they receive. We invited B to develop a job advertisement for their new deputy service manager, and this is what they shared:

"Hi, I'm B, I'm a 56 years old woman, I have a learning disability and autism, and I live in my own house in Hertfordshire.

I'm looking for caring and passionate individual to support me with my daily living skills but also to help me develop skills to live more independently, to share my hobbies and interests and to explore new ones.

I need support to adapt to new environments and to develop trust in my carers, also support to make safe use of my home.

I love the sun and warm weather. I benefit from a Positive Behaviour Support approach as I may hurt myself or others when I'm upset, and I can damage my property.

I am looking for someone who can support me and my support team in doing the things I most enjoy.

If you would like the opportunity to support me, please apply!"

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.