Support manager jobs

An exciting opportunity to join the Dignity in Dying team and help lead a national campaign for assisted dying law reform.

About Us:

Dignity in Dying is the UK’s leading campaign for assisted dying law reform. We fight for a compassionate assisted dying law for terminally ill, mentally competent adults. We are a national campaign and membership organisation campaigning for change across the UK.

Compassion in Dying is a national charity working to amplify people’s voices, shift attitudes and drive changes to the healthcare system so people’s end-of-life decisions are heard, understood and respected when it matters most. We support people to start honest conversations about death and dying, and record and revisit their wishes whenever they want to.

The role:

As we move closer towards assisted dying legislation across the British Isles, this role presents an exciting opportunity to be part of a high-profile, fast-paced campaign that will provide plenty of challenges and opportunities for personal development.

Using your ability to prioritise, this role is made up of a varied set of objectives including finance-based tasks, supporting the fundraising function, database management and direct contact with our members, supporters and donors. 

Working closely with the finance team, the operations and database team manage the daily donations across multiple platforms and maintain donor details on the organisation’s CRM database (Raisers Edge). 

Our comprehensive database allows our team to support to the fundraising team, who undertake frequent mailings to our donor base.   

Our team has frequent contact with donors and members, as well as people seeking information on the campaign and how to get involved. We also manage a small-but-mighty group of volunteers who give us in-office, administrative support. 

This role offers an opportunity for a motivated and compassionate individual to join a supportive team, within a purpose-driven and focused organisation. As we reach a pivotal point in our campaign, we're looking for someone who brings a calm, reliable presence and can adapt confidently to a fast-evolving environment.

Key Responsibilities:

• Daily task delivery: Carry out a range of daily operational tasks assigned based on team capacity and workload. These may include batching and logging cheques for banking, processing credit card donations, responding to incoming calls and emails, updating GDPR consent records in the database, and managing incoming and outgoing post
• Database ownership: Take responsibility for the ongoing maintenance and development of the database, helping to optimise its functionality in response to evolving operational needs
• Meeting participation: Attend internal meetings as required, including representing the team in the absence of the Operations and Database Manager.
• Team support: Assist the fundraising team with large-scale mailouts and provide support as needed including data selection and export for mailings
• Team coordination: Act as deputy to the Operations and Database Manager, leading daily team check-ins and helping to coordinate day-to-day task delivery in their absence
• Process documentation: Maintain and update team process guides, ensuring documentation remains accurate, clear, and aligned with best practice
• Continuous improvement: Contribute to continuous improvement initiatives by identifying opportunities to enhance processes and efficiency

About you:

Essential Experience

• Experience with, and understanding of, CRM tools and databases
• Experience of customer service including via phone and/or email 

Desirable Experience

• Experience with Raiser’s Edge
• Experience with financial processes such as cheque banking and CNP payments
• Experience of donor database management (within or outside of CRM tools)
• Knowledge of GDPR and it’s applications
• Experience writing comprehensive process guides/Standard Operating Procedures

Skills and Abilities

• Excellent verbal and written communications skills 
• Ability to respond to enquiries promptly, accurately and in a concise, accessible and engaging manner
• Ability to be proactive and self-motivated
• Ability to empathise and communicate with people who may be distressed and in difficult circumstances
• Ability to plan, organise and prioritise your workload in an, often, fast paced environment
• Excellent attention to detail and strong IT skills (including Microsoft suite)
• Willingness and ability to develop new skills and assimilate new information quickly

Values

• Commitment to Dignity in Dying’s vision and mission.
• Commitment to Compassion in Dying’s vision and mission.

Organisational behaviours

1. Leading by example - You lead by example through your behaviours and motivate others through your professional approach to work.
2. Trust and respect others - You are aware of your impact on others and treat other people with kindness and respect. You value diversity and listen carefully to understand the views of others.
3. Proactive and supportive team member - You work with others to reach a common goal by sharing information and supporting colleagues.
4. Strive to be the best - With a positive attitude, you work to a high standard to meet personal and organisational expectations.
5. Responsibility and initiative - You take ownership of your work and take responsibility for your actions and decisions. You use your initiative and take pride in what you do.

Interviews will be held in central London. Subject to the volume of candidates, we may start interviewing before the closure date of this posting and, subsequently, close the post early if the right candidate is found.

Charity People is delighted to be partnering with the a leading literacy charity as they recruit for a Campaign Manager to join their team to deliver the 2026 National Year of Reading.

About the charity

We are working with a dynamic and impactful charity dedicated to empowering children, young people, and adults from disadvantaged communities with the literacy skills they need to thrive.

Contract: Fixed term until end of January 2027
Salary: £36,000 to £40,000
Location: Hybrid role between home and London office; this role will be contracted to the London office with the majority of work able to be carried out from home
Closing date for applications: Friday 8th August
Interview date: Interviews will be held remotely on Tuesday 26th August

The National Year of Reading 2026 is a national campaign which will address the steep decline in reading amongst children, young people and adults.

A Department for Education initiative, in collaboration with the this charity as delivery partner, the National Year of Reading will position reading as a powerful contemporary activity and will aim to engage new audiences in reading and to change the national reading culture for good.

Reading is central to the Government's Plan for Change: it supports success in school, work and in life, boosts wellbeing, brings people together and increases empathy.

This is a hugely exciting time to be part of a stellar team working with partners from across sectors to reignite the nation's love of reading!

Core responsibilities within your role will be to:

• Manage planning and delivery of campaign and communications activity in line with National Year of Reading strategy
• Develop a digital plan to reach target audiences through social media, campaign websites and other online channels
• Develop and deliver a strategy for engagement of high-profile celebrity ambassadors
• Work alongside the National Year of Reading team to manage and brief creative

and communications agencies

• Alongside the media and communications team, develop and manage relationships with media contacts, including acting as the first port of call for

incoming media enquiries, out-of-hours media response and cultivating longer term relationships with journalists, both in the education sector and beyond

• Alongside the media and communications team manage interview requests including fielding and briefing appropriate spokespeople
• Plan, create and write multi-media communications materials, including news stories, social media content, and reports for multi-channels use
• Develop key messages and evidence-based rationale, and test with target audiences
• Ensure consistent, ongoing evaluation of campaign reach and impact, and updates for stakeholder groups.

• Monitor and moderate contributions to National Year of Reading website using the content management system
• Proofread and edit content as required

We would love to hear from you if you have the following skills and experience:

• Significant experience of planning and delivering high-profile and large-scale media and PR activity
• Experience of national campaigning including developing engaging campaign

messaging and using a range of channels to reach target audiences

• Knowledge of effective evaluation of marketing and communications campaigns
• Experience of building partnerships with a range of stakeholders across the public, private and charity sectors
• Expertise in writing for different audiences in different contexts
• Excellent working knowledge of digital platforms

We're particularly interested in receiving applications from candidates who have the following experience, although this is not essential:

• Experience of working in the charity, education, wellbeing or cultural sector

If you're interested in hearing more about this opportunity, please send your CV to Alice Wood at Charity People in the first instance.

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

Plumstead Community Law Centre is a free specialist legal advice charity located in central Woolwich in South East London. We provide specialist legal advice and advocacy in the areas of immigration, welfare benefits and employment People can access our services via telephone or email, and through the Advice Hub outreach services we attend in local community centres. In 2024 over 1,400 local people accessed our advice and representation services, resulting in a range of financial and non-financial benefits.

Towards the end of 2024, we moved away from a collective model towards a functional management structure. We appointed an Interim CEO from the staff group and expanded our trustee board's size and expertise.

This Managing Director and Senior Solicitor role involves assuming the charity’s management from our interim CEO, who has established strong systems and secured new funding for the further strengthening of the charity. Our strategic plan includes improving our legal practice management with a view to obtaining a quality mark and securing an immigration legal aid contract. We anticipate securing further funding to expand our services, to support more people in need in our community.

We are looking for an enthusiastic, experienced solicitor who has a track record in supervision and management. Although the job description is wide ranging, support will be given through further recruitment of administrative support. 

​The Law Centre Managing Director and Senior Solicitor (“MD/SS”) is responsible for all aspects of the day-to-day operation of the Law Centre. Working within appropriate delegations from the Board, the post holder ensures that the Law Centre provides quality assured services that meet its charitable purposes. The MD/SS ensures that issues of risk and compliance are properly managed and that the Centre is an exciting, innovative and enjoyable place to work. The MD/SS ensures that the Centre operates within budgets set by the Board and 2 that it offers value for money. The MD/SS must ensure that legal, regulatory, grant, contractual and other relevant requirements are met and that the Centre continues to be relevant to its community. 

About The Role
Are you a dynamic leader ready to shape the future of dementia support in your community?
At Alzheimer’s Society, we’re looking for a Local Services Manager who’s not just operationally excellent—but visionary, compassionate, and driven to make a real difference.
This is your opportunity to lead from the front—empowering teams, influencing local systems, and ensuring that people affected by dementia receive the support they need, when they need it most.
This role offers a unique opportunity to join the delivery of a contract that is currently in its implementation and development phase. You’ll play a key role in shaping how services are delivered, contributing to the design, refinement, and continuous improvement of systems and processes. If you thrive in dynamic environments and enjoy building from the ground up, this is your chance to make a lasting impact.
As a Local Services Manager, you will be home based, with a requirement of having visibility across the Essex & Hertfordshire area. Leading and inspiring geographically dispersed teams, whilst working as part of a wider Area Management Team, to deliver these fantastic services.  
Interviews will take place on the 10th and 11th September
What You’ll Lead

- Strategic Delivery: Turn national strategy into local action, ensuring services are impactful, inclusive, and responsive.
- Team Empowerment: Inspire and develop high-performing teams of staff and volunteers, fostering autonomy and innovation.
- System Influence: Build powerful partnerships with commissioners, health and care leaders, and community organisations.
- Service Excellence: Ensure quality, compliance, and continuous improvement across all local services.
- Equity & Inclusion: Champion diversity and ensure services reach underserved communities.

What You Bring

- Proven leadership in health, social care, or the voluntary sector.
- Strong understanding of commissioning, governance, and compliance.
- Excellent communication, influencing, and relationship-building skills.
- A passion for equity, inclusion, and lived experience leadership.
- A strategic mindset with a hands-on approach.

Your work will primarily be as an operational leader, managing our dementia support services which includes busy group services delivery. 
You will have a great opportunity to build relationships and engage external stakeholders, including working closely with Local Authorities and Health colleagues and Commissioners within an Integrated Care System setting. 

About Alzheimer's Society - who are we and what’s our mission?  

Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.  

At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.  

Together with our supporters, we’re working towards a world where dementia no longer devastates lives. 

Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.  

Our commitment to Equity, Diversity, Inclusion & Belonging  

We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as part of a minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.     

Our hiring process 

We want you to bring your whole self to the process. Applications are anonymised until interview stage, and we’re happy to support any adjustments. Share your feedback via our candidate survey when applying to help us improve. We may close early if we receive high interest (with 48 hours’ notice). Some roles may require a DBS check as part of our safer recruitment commitment. Thinking about using AI during the recruitment process? we know this can be helpful in many ways but remember to include your personal and authentic self too. Your voice and experience are what really set you apart. 

Giving back to you  

At Alzheimer’s Society, we value our people and take a total reward approach to pay and benefits. You’ll enjoy a generous double-matched pension scheme, 27 days’ annual leave (plus bank holidays and wellbeing days), and access to a free Bupa Cash Plan, 24/7 EAP, Thrive mental wellbeing support, and virtual GP services. Our Society Plus platform offers exclusive discounts, wellbeing resources, and recognition schemes, while our flexible working, family-friendly policies, and life assurance provide peace of mind and work/life balance. We also offer a free Will-writing service and long service awards to recognise your ongoing commitment.

For 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers. We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving.

By working for FEC, you will become part of a vibrant team living the charity’s values: Expert, Supportive, Passionate, Open and Honest, Resilient, and Collaborative.

​

Brief role description

The Caseworker NOVA Wales will manage and support a caseload of vulnerable veterans initially in South Wales. As an integral and highly valued member of the team, you will provide peer support and practical assistance to colleagues and people using the service.​

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Interested? Want to know more about the Charity?​ Check out our website.

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​Eager to know more about the role?​ Have a look at the Job Description attached.

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​What’s in it for you?​ Check out our Benefits.

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Have we convinced you to apply? ​If so, submit your CV and Covering Letter by ​Monday, 8 September 2025.

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Got questions about the role? Get in touch with the People Team 

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Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. ​

If you are an internal applicant, please ensure you have made The People Team aware before applying. 

We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process. 

We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.

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Supported Accommodation Coordinator

This is an exciting opportunity to join Depaul UK to help us to set up and develop our new Supported Lodgings service in Cheshire West and Chester.

Position: Supported Lodgings Coordinator

Location: Cheshire West and Chester.

Contract: Permanent

Hours: Full time 37.5 hours

Salary: £24,136 Per Annum Plus Pension and Other Benefits

Closing Date: Sunday 24th August 2025

About the Role

The Supported Lodgings service provides long term placements for 16 and 17 year old young people with care experience in the homes of vetted and trained Community Hosts. This service will provide structured support packages enabling young people to develop a range of skills as they move towards independent living.

The role is a busy and varied one. You will be responsible for ensuring all young people referred to the service, are assessed, supported and placed effectively with their hosts. In addition, you will be responsible for overseeing the recruitment, training and management of hosts, as well as promoting the service to key stakeholders, and supporting young people directly.

Your work will be underpinned by Depaul’s Endeavour model of assets-based, psychologically informed delivery. The aim of this is to ensure that every young person leaves the service with the skills and resilience to be confident and self-determining in their lives.

Working under the direction, guidance and support of the Greater Manchester Prevention Services Manager you will be responsible for young people needing longer-term placements, as well as sharing responsibility for the safety and wellbeing of all hosts and staff at the service.

Key responsibilities include:

· First point of contact for young people and referral partners.

· Assess needs and risks, ensuring suitable safeguarding and placements.

· Arrange young people’s stays, ensuring support and a welcoming environment.

· Ensure health and safety through regular checks and reporting.

· Provide regular support and planning sessions for young people

· Support young people in preparing for independent living and long-term housing.

· Participate in a 24-hour on-call service.

· Promote and expand the Supported Lodgings service.

 

About You

You will need to have the following skills and experience:

· Experience and an understanding of working with Care Leavers, young people experiencing homelessness, unaccompanied asylum seekers or people in crisis

· Experience in supporting young people with their support needs, working closely with other key professionals.

· Experience in writing, implementing and evaluating risk assessments

· Experience in supervising or supporting hosts or staff

· An understanding and commitment to working in an assets-based way

· Able to demonstrate a clear understanding of safeguarding requirements and procedures and follow them through to the conclusion

· High-level understanding of professional boundaries and ability to maintain them

· Effective collaborative working with a range of internal and external stakeholders.

· Ability to effectively reflect on own practices for ongoing learning and development

In return for working here, you will receive:

· A comprehensive training package tailored to your needs and role

· Flexible working model for suitable roles.

· 26 days annual leave rising to 30 after five years of service.

· Family-friendly leave policies including - maternity, adoption and parental leave and Carers leave.

· Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service

· Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.

· Discount vouchers including gym, retail, food & drink, travel, electricals and more.

· Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More​

· Death in service (4x Base salary)

· Legal Advice line

About the Organisation

Depaul UK delivers a wide range of support and housing services for young people and adults at risk of homelessness. We specialize in the provision of services that prevent homelessness, increase the resilience of those we work with and energise opportunities for employment, education, training and volunteering in the communities we work within. Our organisation reaches from Newcastle to London, Greater Manchester and the South Coast.

You may have experience in areas such as: Service Coordinator, Client Services Coordinator, Housing Services Coordinator, Services Coordinator, Residential Services Coordinator.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

About The Role
Closing Date: 29th August
Interviews: 4th & 5th September
Contract: This is a fixed-term contract until 22nd May 2026.
We are currently recruiting a passionate and hard-working individual to help make a positive difference and provide first-class support to our Alzheimer's Society staff. Our Employee Support Assistant is part of our People Operations team and the first point of contact for Alzheimer’s Society employees requiring support with systems and processes that are part of working for the society, from joining to leaving.

We provide advice and guidance on policies and processes, making things easier and clearer for everyone as we deliver our work for people affected by dementia. 
This role ensures that we are safeguarding our employees, volunteers, those who engage with our services and the organisation through a strong emphasis on compliance. 

Duties and responsibilities:

- Process and monitor Criminal Record Checks for our employees and contractors. 
- Process employee changes, following relevant procedures. 
- Update and enter information on various systems, ensuring a high level of data quality is maintained.
- Monitor data reports and ensure compliance with key processes.
- Work collaboratively with our wider teams, including our Talent Acquisition, People Partnering, IT, and Payroll.
- Signposting employees and managers to relevant policies and information.
- Comply with data protection regulations.
- Undertake other duties or projects commensurate with the nature and grade of this post as required.

About you:

- Be able to always deliver first-class customer service, understanding that Alzheimer’s Society employees are the customers of our team. 
- Have a keen eye for detail with previous experience in an administration role.
- Be comfortable working in a collaborative team, looking to share ideas and ways to improve our processes.
- Be comfortable using Microsoft Office software such as Word and Excel, as well as other bespoke IT packages.
- Understand the sensitive nature of data that we deal with and, as such, adhere to a strict level of confidentiality.
- Be organised and able to structure your workload according to deadline requirements.
- Be comfortable working within a culture of inclusion and collaboration.

Can you inspire and be inspired? Can you deliver great customer service? Are you looking for a chance to shine? We have fantastic opportunities for progression and development and the Freedom to nurture ideas and flair within a Framework of support to develop you.

At Barnardo's we believe in children, the funds we raise in store support the most vulnerable children and young people in the UK and now's your chance to play your part in this vital work. As well as maximising sales and profit in store you'll also ensure the very highest standards of presentation and customer services – your aim will be to make your store the best in town, for customers to visit and for your colleagues to work in.

You're an experienced people manager; you are creative and resourceful and can use this to generate customer, donor and colleague loyalty. You'll need to be well organised with great communication skills to lead your team of colleagues in store to maximise sales and profit and meet your stores targets.

In return you will work for one of the UK's largest charity retailers with benefits, including full training and development package, promotion prospects, pension and benefits.

Generating the money we need to make children's lives better is a truly fulfilling role so if you'd like to use your talent to make a positive difference then we would love to hear from you!

The full Job description and Person profile is available below. Please read this before applying to ensure that the job matches your skills and experience.

* As part of Barnardo's ongoing commitment to safeguarding, our retail recruitment process requires that successful candidates are asked to consent to a Basic criminal records check.

Interview Date: Where an interview date has been given in the advert, this will be the only date available. Please check this before proceeding with your application.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

About the Role

Sense is recruiting for a Supporter Services Assistant to join our fantastic Engagement Team in Kings Cross, London on a hybrid basis.  

The successful applicant will play vital part in the Engagement Department and the charity as a whole – it makes sure that supporters have an outstanding experience of supporting Sense and know how much they are valued. Your daily task’s are varied with a mixture of in-and-outbound calling, combined with essential administrative tasks like income processing or capturing important information about Sense’s supporters and their motivations to support the charity.  

The main duties and responsibilities include:

• Accurately processing fundraising income, including cheques and cash, vouchers (CAF, KKL) direct debits, payroll giving and from online donation platforms (Just Giving, Virgin Money Giving, Facebook) within agreed timescales and in line with provided procedures.
• Create or amend supporter records on Sense’s Raisers Edge database, ensuring that all interactions between charity and supporter etc are recorded accurately and in line with best practice GDPR.
• Identifying opportunities for supporters to further engage with Sense and promoting them as appropriate to help deliver Fundraising department targets (such as sharing a supporter story with our Comms team).
• Work with other fundraising teams to ensure relationships with supporters are managed effectively, both by responding to enquiries promptly and by working to the agreed supporter communications plan. There is also the expectation to attend other teams’ meetings i.e. Community, Events, Philanthropy to understand what activity is happening across the charity. 

To succeed in this role, you will have:

• Previous experience of working in a customer or supporter service environment
• Administrative experience in a busy office environment
• Experience of using Raiser’s Edge or similar Customer Relationship Management database
• Outstanding customer service, an excellent telephone manner and ability to understand team needs to prioritise workloads effectively.
• Excellent attention to detail, especially when entering data.
• Good working knowledge of MS office, including Word, Excel and Outlook.

For a full job description and person specification please see the link below.

About Sense

We believe that every disabled person should have the opportunity to connect with others and be included in the world. We use our knowledge and expertise to deliver personalised, creative and flexible support at every stage of life. Sense is proud to be a disability confident leader.

Working at Sense can be incredibly rewarding; we offer the opportunity to work in a large, diverse and successful charity where people can develop their skills, knowledge and careers in a supportive and flexible environment. In addition, we have excellent training and development, the opportunity for you to join our Group Personal Pension scheme and a generous annual leave entitlement.

To apply

Please use the link below to complete your application. Managers will use your application to shortlist candidates for interview; in relation to the Personal Specification. Therefore, it is very important you complete this section thoroughly.  We would recommend that you read the candidate guidelines, job description and person specification (found at the base of this advert) before applying.

Please note to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close posts at any time.

Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to a DBS check; level dependant on the nature of the role.

For this role we particularly welcome applications from candidates from underrepresented ethnic minority backgrounds and candidates with disabilities. Sense is committed to equality of opportunity, and to promoting and celebrating the diversity of staff, volunteers and the people we work with. Everyone's contribution is valued and we ensure they're given the opportunity to realise their potential. We welcome applications from talented people from all sections of the community who share our values and belief that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential.

No agency submissions please: any submissions without prior authorisation from the Sense Recruitment Team will be treated as our own and as such no fee will be payable.

UNISON’s HR team are looking for an HR Operations Manager to lead a key administration team and project that will create an HR Shared Service function. This isn’t just about systems, it’s about improving internal and external customer experiences, and streamlining processes for long-term impact.

About this job

You’ll lead a full redesign of our in-house administration practices and workflows, including implementing a Shared Service technology solution to deliver an improved customer experience and internal processes. Managing a small team of administrators and collaborating with other key HR stakeholders, sound leadership and communication skills will be key to success.

Your focus will include:

• End to end review of all HR administrative processes across all stages of the employee lifecycle, including recruitment and onboarding.
• Implementation of an HR help desk technology solution / HR service management system.
• Streamlining administration to support better, faster and more focused SLA’s.
• Creating measurable data sets and reports to allow for practical solutions to be developed in line with organisational needs and trends.
• Collaborating with stakeholders to co-create lasting change.
• Developing clear, practical tools to assist with training others and creating self-service solutions.

This is both an operational and strategic role with hands-on delivery and real, evidencable impact.

About you

We’re looking for someone with strong HR process expertise, gained from a Shared Service environment. A collaborative mindset and experience driving change, you should be confident working with data, influencing stakeholders, and navigating complexity with a practical, solution-focused approach.

You’ll bring:

• Proven experience leading and managing in an HR Shared Service function.
• A track record of improving processes and delivering change.
• Excellent stakeholder skills, especially with senior leaders, managers and union reps.
• The ability to use data to inform strategy.
• Knowledge of HR help desk technology solutions / HR service management systems.
• A values-led, adaptable and proactive working style.
• Patience and adaptability to work within traditional or evolving structures, and an understanding that change often involves many voices and perspectives.
• Experience working with trade union representatives, ideally in a not-for-profit or similar environments (desirable).

A full job description and person specification can be found attached below.

About UNISON

UNISON is the UK’s leading public services trade union, with over 1.3 million members working in the public sector, private, voluntary and community sectors and in the energy services. We employ approximately 1,200 staff, with around 370 at our national centre in Euston in central London and the remainder in our 12 regions across the UK, including Northern Ireland.

UNISON is a dynamic, progressive union, committed to equality. We encourage men and women of all ages, Black and minority ethnic groups, disabled people, lesbian, gay, bisexual and transgender people to work with us.

Salary: £40,000 - £42,000
Contract: Full-time, Permanent
Location: London - Hybrid (3 days/week in office)
Closing date: 12 August
Benefits: 26 days annual leave plus bank holidays, annual wellbeing day, healthcare cashback scheme flexible working, and more.

We have a brilliant opportunity for a Senior Supporter Acquisition Executive to join the team at the Royal Air Force Benevolent Fund and help drive supporter engagement and income growth.

As part of this exciting role, you’ll lead the planning and delivery of multi-channel acquisition campaigns, creating impactful strategies that inspire new supporters and grow their donor base. You’ll manage the full campaign process—from creative briefing and content sourcing to budget oversight and fulfilment—across both digital and offline channels. You’ll also produce insightful reports for senior stakeholders and collaborate with agencies to ensure every campaign reflects RAFBF’s brand and values.

To be successful in the role of Senior Supporter Acquisition Executive, you will need:

• Experience in a fundraising or direct marketing environment.
• A proven track record in delivering successful donor or customer acquisition campaigns.
• Strong project management and analytical skills.
• Excellent communication and relationship-building abilities.

For an informal discussion about the role, please get in touch and ask for Heather, quoting the reference 2673 HB.

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.

We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.

If enough applications are received the charity reserve the right to end the application period sooner.

Location: You can be based near one of the following office locations - Birmingham, Cardiff, Glasgow, Liverpool, London, or Newcastle. 

We operate a hybrid model of work i.e. a combination of in-person and remote, with flexible days in the office depending on business need and your preferences. We would typically expect in-office attendance an average of one day per week.  

Your office is where you will usually attend in-person events, training sessions etc. though some travel, to other offices and other locations, will occasionally be expected.

 

Hours: We are looking for the right candidate and while we envisage this being a full-time role (37.5 hours per week) we are very open to flexible working arrangements such as part-time, compressed hours and/or flexitime.

Occasional/frequent evening or weekend work may be required, for which time off in lieu (TOIL) will be given.
 

Ideal start date: ASAP, as agreed with candidate 

Purpose of the Role:

As a key leader within our Partnerships and Income Development team, you will be responsible for creating, developing and delivering the Social Mobility Foundation’s Employer Programme – how we inform, influence and positively impact employer-led social mobility, and a source of income generation.

Reporting to the Head of Partnerships and Income Development, you’ll be the custodian of the Social Mobility Employer Index (SMEI) – our annual benchmarking and assessment tool for how UK employers recruit, retain and develop talent from all socioeconomic backgrounds and build inclusive workplaces. You'll have full product ownership, managing the delivery lifecycle from end-to-end: from marketing, to pipeline development and entrant submissions, data analysis, reporting and evaluation, as well as ongoing development and improvement.

In addition, by collaborating with existing partners who offer pro-bono consultancy, you’ll scope, develop and deliver new products, resources and services that equip employers with the knowledge and practical tools to improve social mobility in the workplace.  
 
We’re looking for someone who is willing and able to move easily between strategic thinking and hands-on delivery, and is excited about taking full ownership over this important work. Combining a passion for delivering our mission with keen commercial acumen, high attention to detail and project management skills, this is a unique chance to make a big impact on social mobility in the UK.    

Key Responsibility Areas    

• Product ownership and project management 
• Product and service development 
• Quality standards
• Customer service and value proposition 
• Stakeholder management
• Systems and processes  
• Team development and collaboration 
• Line Management (Matrix structure)  

Please review the attached pdf for the full job description.

Person Specification (Knowledge, skills and experience required)

Project management and product development

• Demonstrable experience designing, delivering and developing programmes, products and/or services that meet organisational needs 
• Demonstrable experience in project management, shaping long-term strategy while managing day-to-day operations and delivery

Stakeholder engagement 

• Strong interpersonal and communication skills, with experience building and managing relationships 

Policy and data skills 

• Understanding of issues related to social mobility, diversity and inclusion, or workforce development 
• Understanding of and/or experience in benchmarking tools, indices or assessment frameworks 

Commercial and customer service 

• Demonstrable experience in managing pipelines and/or stewarding customers, demonstrating excellent customer service skills and a high attention to detail 
• Confidence in public speaking, presenting or facilitating workshops with professional audiences 

IT skills 

• Experience using Microsoft Office 
• Experience of using or understanding of CRM software to effectively support pipeline and partnership management e.g. Salesforce 
• Experience of or understanding of managing and using digital platforms for programmes, products and/or services 

Please review the attached pdf for the full person specification. 

How to Apply

Interested candidates should apply by submitting the following information to our application portal Pinpoint by 23:59pm, Monday 25th August: 

1. A cover letter (500 words maximum) outlining why you would like to work at the Social Mobility Foundation and why you are a strong candidate for the role, including specific examples from your experience and skills. 
2. A short statement answering the following question: “Tell us about a time you managed a project or developed a product or programme. How did you plan and deliver it, work with others and ensure a positive experience for users or customers? What challenges did you face, and what was the outcome?” (500 words maximum) 

Please note that generic applications and CV’s will not be considered.

Business Development Manager
 

Organisation overview

Paragon Music is a pioneering inclusive music and dance performance company based at the Boardwalk in Glasgow.  For 45 incredible years, we’ve been transforming lives through the power of music and movement, empowering people of all ages and abilities to express themselves, connect with others, and develop their full potential.

Widely recognised as one of Scotland’s leading inclusive arts organisations, Paragon has delivered hundreds of workshops, performances, and residencies across the country, making a profound and lasting impact on individuals and communities alike. Our work is grounded in creativity, collaboration, and equality, and we’re proud to champion inclusive practice at both grassroots and international levels.

As we celebrate our 45th anniversary, we’re entering an exciting new phase of development. We are currently consolidating our programmes in Glasgow, Dumfries & Galloway, and North Lanarkshire, while actively expanding our reach to new communities across Scotland and beyond. With a strong foundation, growing demand, and a bold vision for the future, Paragon is perfectly positioned for further growth and innovation.

Role Overview
Paragon Music is seeking a dynamic and motivated Business Development Manager to lead fundraising, oversee financial and governance functions, and support strategic growth. This is a pivotal role within the organisation, contributing directly to the sustainability and expansion of our inclusive music and dance programmes across Scotland and beyond.  The post-holder will initially focus on fundraising and business development before broadening their remit to include governance and financial management following a period of onboarding.

Location: The Boardwalk, 105 Brunswick Street, Glasgow, G1 1TF
Reporting to: Creative Director & Board of Directors
Salary: £32,000 pro rata (0.6 FTE)
Start Date: 01 October 2025
Contract Renewal Date: 1 April 2026
Holidays: 16.8 days pro rata
Working Hours: 10:00am–6:00pm (flexible), occasional evenings/weekends (TOIL applies)

Job Description: Download the full job description from Paragon website
Deadline: Friday 5 September, 6pm

How to Apply: Complete Online Application Form and upload your CV and a cover letter detailing relevant experience and why you would like to work with Paragon. 

More information: Paragon website

Paragon is an equal opportunities and disability confident employer dedicated to diversity and inclusion. If you require any additional support to complete your application please get in touch and we can arrange alternative or supported ways of applying. 

People Advice Manager
£28.38 per hour + holiday pay
Temporary - 6 months
Mostly remote with some travel to Watford

We're looking for an experienced and people-focused People Advice Manager to join a leading UK charity on a temporary basis for six months. This is a fantastic opportunity to lead a dedicated HR advice team, ensuring managers and staff receive high-quality, timely, and business-focused guidance.

You'll be managing a first-point-of-contact HR service, supporting the delivery of expert advice across a wide range of employee relations matters, and helping to drive continuous improvement in systems, processes, and people development.

Key responsibilities

• Lead, support, and develop a team of People Partners and People Advisers.

• Ensure the smooth day-to-day running of the HR advice service, meeting SLA targets and managing workloads effectively.

• Provide guidance on complex ER cases, including sickness, disciplinary, and grievance matters.

• Use your professional HR expertise to improve processes, develop knowledge, and enhance service delivery.

• Work collaboratively with People Directorate colleagues to review and implement policies and procedures.

• Build strong relationships with stakeholders, gathering feedback and implementing service improvements.

• Ensure compliance with GDPR and accuracy of HR data.

• Oversee case management systems to ensure up-to-date, clear, and accessible records.

About you

• CIPD-qualified with significant HR advisory and people management experience.

• Strong understanding of UK employment law and HR best practice.

• Skilled in building relationships, influencing, and coaching.

• Confident in analysing data to inform decisions and improve service.

• Experience in developing operational HR services, systems, and processes.

• A collaborative leader who motivates and develops their team.

The details

• Pay rate: £28.38 per hour + holiday pay.

• Contract: 6 months, temporary.

• Location: Mostly homebased with some travel to Watford

• Start date: ASAP.

This is an opportunity to make a real difference in an organisation committed to ensuring every child a