Support officer jobs in chiswick, greater london

We are seeking a highly capable Infrastructure Engineer to join us at the Royal College of Radiologists (RCR). 

At The Royal College of Radiologists, we strive to support our members and improve patient care through education, research, and collaboration. Our IT department plays a crucial role in maintaining the technology systems that enable us to achieve our mission.

As an Infrastructure Engineer, you will be at the centre of our technology operations joining our high-performing IT team. Working closely with the Infrastructure & Security Manager you will be pivotal in designing, implementing, and maintaining the College's IT infrastructure. Your responsibilities will include managing network systems, servers, storage devices, and other related hardware, software, and cloud platforms.  Furthermore, you will serve as an escalation point for the ServiceDesk team and support the Infrastructure and Security Manager in implementing and managing security protocols to protect company data and systems from potential threats.

In addition, you'll provide vital support for examination systems, ensuring all IT equipment and software are set up and functioning perfectly. Your general IT support will be invaluable as you resolve user IT problems, assist in delivering technology projects, and collaborate with third-party service providers to keep our systems running smoothly.

This role is perfect for someone who thrives in a fast-paced environment, enjoys tackling complex challenges, and is passionate about maintaining a secure and efficient technology infrastructure.

What you’ll do:

• Infrastructure Management: Support the design, implementation, and operation of technology systems, including cloud services, hosting, on-premises network, and server infrastructure.
• System Stability: Ensure the stability and performance of our technology infrastructure while minimizing downtime and disruption.
• Technical Support: Diagnose and resolve hardware, software, and system issues, and respond to escalations via the IT Service Desk.
• Cyber Security: Assist in monitoring network and system activity, investigating security incidents, and implementing security measures.
• Examinations Support: Provide technical support for examination systems and equipment setup.
• General IT Support: Resolve user IT problems, assist in delivering technology projects, and support third-party service providers.

What you’ll need:

• CompTIA A+, CompTIA Network+, Microsoft 365 Certified: Fundamentals, or equivalent experience.
• Advanced knowledge of Microsoft 365 applications, Windows Server, Intune, and network infrastructure devices.
• Excellent interpersonal, oral, and written communication skills, with the ability to explain complex issues clearly.
• Strong critical thinking skills and the ability to identify workarounds and solutions.
• Self-motivated and able to work effectively within a team and collaboratively across the College.

Why join us?

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (60% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

The Sutton Trust delivers a suite of high-impact programmes in partnership with top universities and employers, supporting young people to access competitive courses, apprenticeships, and careers in the UK’s leading professions. As Senior Programmes Officer for Marketing and Communications, you’ll play a key role in driving engagement and recruitment across our entire programmes portfolio. You’ll bring fresh ideas, take ownership of campaigns, and help shape how the Trust tells its story to the people we support.

This is a unique opportunity to shape the voice and reach of sector-leading programmes that transform the lives of young people from disadvantaged backgrounds across the UK.

We’re looking for a creative, digitally savvy marketing and communications professional with a passion for educational equality. This role offers the chance to lead on campaigns that span digital, print, and events - creating standout content for diverse audiences focused on students but including teachers, universities, parents, and alumni.

This role sits within the Programmes Directorate, working closely with a small, collaborative team of six led by the Head of Digital & University Access. You’ll be line managed by the Senior Programmes Manager: University Access and collaborate extensively with the central Communications Team.

Main duties

Marketing & Engagement

• With a strong audience focus, develop appropriate marketing strategies to support the recruitment of students to Sutton Trust programmes with Programme Managers
• Develop creative content ideas and tactics to target key audiences including creating engaging copy and visual assets for marketing campaigns, including digital content (e.g. email campaigns, social media) and physical collateral (e.g. posters, brochures)
• Create engaging copy and visual assets for marketing campaigns and programme
• Support the capture of content at selected Sutton Trust events, including photography, video, and stakeholder feedback, to enhance marketing assets and engagement strategies
• Lead on the creation or commissioning of programme collateral and marketing assets
• Coordinate stakeholder focus groups (e.g. students, parents, teachers, alumni) to evaluate and refine our marketing and comms strategies
• Work with the central communications team to highlight our programmes and alumni activity in wider Trust communications and the media

Digital, Web and Social Media

• Ensure all programme information is accurate and up to date across the Sutton Trust website and microsites.
• Lead the rebranding and redevelopment of programme microsites and marketing materials in line with brand guidelines and with support from the central communications team.
• Work closely with the Senior Digital Communications Officer and Head of Communications & Advocacy to ensure brand consistency and coordinated scheduling across digital and social channels.
• Manage, plan, and create impactful social media campaigns to support marketing and engagement, with an increasing focus on video content.
• Collaborate with Heads of Department and Programme Managers to produce blog content that supports outreach, partnerships, and engagement.

Data Analytics

• Use internal data systems (e.g. Salesforce, analytics dashboards) to assess campaign performance and inform future communications strategy.
• Regularly track key KPIs such as application conversion rates, social media engagement, and stakeholder reach.

Other

• Keep abreast of digital developments, providing expertise to the wider organisation
• Work with the team to suggest improvements to our marketing and communications strategy
• Other duties as necessary from time to time

Person Specification

We welcome applications from individuals who have experience in:

• Experience in marketing and communications planning, ideally in the education or non-profit sectors
• Experience developing content and campaigns targeted primarily at young people, while also engaging diverse stakeholders such as teachers, parents, and alumni.
• Demonstrated ability to use data and digital tools (e.g. Salesforce, Google Analytics, social media scheduling) to drive communications
• Strong copywriting, editing, and content design skills across print and digital
• Experience working with brand guidelines and delivering multi-channel campaigns
• Excellent verbal and written communication and strong analytical skills
• High degree of initiative and the ability to take responsibility for discrete projects and workstreams
• Personable, flexible and discreet; able to fit in to a small team

We are also looking for an individual who:

• Is sympathetic to the aims of the Trust and its mission to address educational disadvantage;
• Has knowledge and experience of the higher education and/or education sectors;
• Has excellent attention to detail;
• Has first-class interpersonal skills - a natural ambassador able to represent the Sutton Trust in a range of settings;
• Is eligible to work in the UK (see here for information about right to work)

Terms of Appointment

• Salary: £34,000 - £36,000 per annum
• Contract: Full time, Permanent
• Office location: The Sutton Trust, 9th Floor, Millbank Tower, 21-24 Millbank, London, SW1P 4QP. Our home working policy gives staff the option to work from home for up to 60% of the time, with approval from their line manager.
• Hours: The standard working hours are 9am to 5pm, Monday to Friday and may also be required to attend events / meetings outside of their normal working hours during weekday evenings and occasionally at weekends
• DBS check may be required

Interviews

Applications should reach us by midnight, Monday 26th May, with first round interviews held over Zoom on Tuesday, 3rd June, and second round interviews held at our London offices on Monday, 9th June.

Safeguarding statement

The Sutton Trust believes that a child, young person or vulnerable adult should never experience abuse of any kind. We all have a responsibility to promote the welfare of all children and young people and to keep them safe. Therefore all posts undergo a safer recruitment process, including but not limited to, disclosure of criminal records where necessary and eligibility to work in the UK. We have procedures in place to promote safeguarding and a safe culture at the Trust.

About the role

This new role will be part of our Supporter Engagement team, which includes Special and Challenge Events Fundraising, Community Fundraising, Individual Giving and Supporter Care. Our Special Events programme has expanded significantly in recent years, and we
have ambitious plans as part of our new three-year strategy. As part of this, we organise a diverse range of fundraising events, including a Comedy Night, Garden Party, Sports Quiz, Carol Service and Gala dinner.

Working closely with the Head of Supporter Engagement, the Special Events Officer will play a key role in developing and managing our special events programme. This includes overseeing multiple aspects of event planning and execution, collaborating with the Marketing and Communications team to produce high-quality event materials and ensuring that every event runs smoothly. Additionally, you will help manage key relationships and maximise fundraising income.

A key focus of this role will be leading the organisation of our annual Carol Service at St Margaret’s Church, Westminster Abbey, while also exploring opportunities to develop a new special event that diversifies our income streams and broadens our audience.
You will also stay ahead of industry trends, conducting competitor research and analysis to ensure our events remain innovative, competitive, and appealing to supporters.

Main duties

• Supporting the co-ordination and delivery of our special events programme.
• Manage the core elements of special events delivery such as the co-ordination of auction prizes, guest lists, guest requirements, admin and communications.
• Work closely with the Marketing and Communications team to produce event materials including event programmes.
• Support the Philanthropy Officer with the organisation of our annual cultivation event.
• Support the Head of Supporter Engagement to identify opportunities for income growth from special events with the view to develop a new Special event within the portfolio.
• Ensure that appropriate and compliant risk assessment, health and safety procedures, protocols and policies are implemented for all special events.

Key responsibilities

• In conjunction with the Operations Coordinator Manager to continuously develop the role to ensure that all tasks are being undertaken in an effective and appropriate manner which meets the strategic aims and objectives of The Passage.
• To participate in internal/external meetings as required, attend training events, conferences and other functions as necessary.
• To participate in regular supervision and annual appraisal, and help in identifying your own job-related development and training needs.
• To ensure that all The Passage policies and procedures are being adhered to, particularly those relating to Code of Practice and Confidentiality.
• To contribute to the effective implementation of The Passage’s Diversity and Equality Policy as it affects both The Passage and its work with vulnerable adults.
• To at all times undertake your role in a professional manner maintaining a high quality standard of work, and to always work in accordance with the aims, values and ethos of The Passage.

Desired experience

• Experience of supporting or delivering special events.
• Experience of recruiting new fundraisers and providing excellent stewardship.
• Creative thinker with the ability to take the lead, initiative and problem solve.
• Understanding of how to use insight, data and market trends to identify opportunities
  and make recommendations.
• Experience of tracking income and expenditure targets.
• Working in the charity sector.

Desired knowledge

• Special events, fundraising and trends.
• Digital fundraising and online fundraising platforms.
• Excellent organisation & time management skills.
• Strong organisational skills with the ability to manage and take responsibility for your own workload, handle multiple priorities and to work independently.
• GDPR and all relevant fundraising regulations.
• Shared passion for the work of The Passage.

Above all we are looking for inspiring and committed individuals who have a genuine desire to support people, and to help them to rebuild their lives.

Join us in the fight against cancer.

The charity is an international leader in pioneering cancer research, changing lives through innovation, hope, and impact. They are an independent, international non-profit organisation dedicated to beating cancer through the advancement of cutting-edge research.

The organisation are seeking an ambitious Executive Director to lead the UK charity. With a focus on all types on cancer but especially the ones that are underfunded, like paediatric cancer, they fund pioneering scientific projects that accelerate the development of effective treatments.

Executive Director
Location: London (Hybrid)
Salary: Circa £75,000

The Role
As Executive Director, you will set the strategic direction, drive high-impact initiatives, and lead a passionate team committed to changing the future of cancer treatment. You'll be the face of the charity, forging vital partnerships, growing income, and ensuring operational excellence.

What You'll Bring

• A hands-on and strategic leader with a proven track record of driving growth in the charity sector.
• Skilled team-builder with experience in leading small, high-performing teams toward clear goals and ambitious outcomes.
• A persuasive and results-driven fundraiser with success in securing major gifts from high-net-worth individuals, foundations, and corporate partners.
• Financially and operationally astute, with relevant in budget oversight, governance, and compliance.

Why the charity?
You'll be part of a dedicated international community committed to pushing the boundaries of cancer research. Your leadership will have a direct impact on funding world-class science that changes and saves lives.

The charity actively encourages applications from candidates of all backgrounds, especially those underrepresented in the workforce. We are committed to an inclusive recruitment process where everyone feels supported, respected, and empowered to thrive. We are happy to make reasonable adjustments to ensure all candidates can fully participate.

Recruitment Timetable
Deadline for applications: 8th June
Interviews with Prospectus: 19th - 23rd June
Interviews with CRIS Cancer Foundation: Week commencing 30th June.

Harris Hill is thrilled to be partnering with a prestigious Independent School in the search for an enthusiastic and committed Database and Gifts Officer. If you are a CRM expert with excellent attention to detail, this could be the perfect opportunity for you!

This role will suit someone who thrives in an independent, forward-thinking educational environment and is passionate about data management, gift processing, and alumni relations. The ideal candidate will have experience working with large datasets, conducting prospect research, and ensuring compliance with data protection legislation. You should be comfortable with both the technical and interpersonal aspects of the job, from creating complex mailing lists to liaising with the finance team and external partners. Additionally, you will be committed to the school's inclusive values, supporting its vision and mission during an exciting new phase of development​.

Title: Database and Gifts Officer

Hours: Part time (21 hours per week), permanent.

Salary: £22,678 - £24,052 (prorated salary) per annum plus benefits

Location: Onsite at the school which is situated in Dulwich with some flexibility

Closing date: We are reviewing applications on a rolling basis

More about the role:

The Database and Gifts Officer role is integral to the Development and Alumnae Relations (DAR) department, supporting the school’s fundraising and engagement efforts. The postholder will manage and maintain the alumni and donor database, ensuring the accurate entry of gifts and pledges, and collaborate with the Finance team to ensure financial data is up to date and reconciled. Additionally, the post holder will create targeted mailing lists, conduct due diligence on prospective donors, and support the identification of lost alumnae. The role also involves ensuring compliance with data protection laws and contributing to DAR events, which may occasionally occur outside regular hours​.

Key Responsibilities:

• Experience of working on a database, extracting, interrogating and reporting on data.
• Knowledge and experience of Raiser’s Edge, Toucan Tech or a similar fundraising database.
• Demonstrated track record of processing gifts and donations
• Proven track record of database administration, import/export, configuration and problem resolution.

This role offers the opportunity to work in a forward-thinking educational environment, where your contributions will have a real, lasting impact. If you're detail-oriented, collaborative, and eager to use your data expertise in a school awarded London Independent School of the Year 2024, reinforcing its reputation for excellence, I’d love to hear from you.

To apply for this role and for further details, including a job description and person specification, please email Faye at Harris Hill via the apply button.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Head of Finance

Permanent role offering a salary of up to £71,000 pa, depending on experience

Location: Hybrid working with minimum 2 days per week in the London office (near Moorgate)

Drinkaware is the UK’s leading alcohol charity with a vision of working together to reduce alcohol harm. We use our expertise to give governments, industry, communities and individuals the knowledge and support to make informed decisions about alcohol and how to reduce the harm it can cause.

We deliver public-facing campaigns and digital services, information and guidance, evidence-led advice to governments and industry as well as independent research, consumer insight and evaluation.

What are we looking for?

We are seeking a dynamic and experienced Head of Finance to join our team. The role will sit within our Central Services Team and will report to the Director of Resources and Business Systems.

In this role, you'll be responsible for producing and delivering monthly management accounts, overseeing financial operations, and ensuring robust internal controls are in place. You'll also manage the year end audit, budgeting and forecasting and support procurement processes, while leading a dedicated finance team.

If you have a strong background in financial management and a passion for driving organisational success, we'd love to hear from you!

How to apply?

For further information on the role, please refer to the attached job description and read about Drinkaware on our website.

Please submit an up-to-date CV and a covering letter (maximum two pages) outlining how you meet the role’s requirements and what you can bring to Drinkaware.

Closing date: Saturday 31 May at 5pm

Drinkaware is committed to equality and diversity and welcomes applications from all backgrounds and sections of the community.

Please note that if you have not received a response to your application within two weeks after the closing date, this means you have been unsuccessful on this occasion.

What the job involves

We’re looking for a Data Operations Executive to join our Data Import Team in our wider Customer Engagement and Experience Team. This role is an integral part of the team who support the important work of the organisation as well as representing and delivering value to all our audiences, both internal and external.

In this role, you’ll get involved in a variety of important database activities — from handling large data imports and automated routines, working with personal and financial data, to making sure customer relationships are maintained by managing queries and interactions from different sources. You’ll be responsible for coding, resolving and importing bulk data exceptions into our Raiser’s Edge database using tools such as Message Broker ETL and ImportOmatic, as well as managing ad hoc manual data imports from platforms like Just Giving, Benevity and Everyclick.

You’ll use our CRM and other platforms to work with live data from our donors and supporters. This includes monitoring data feeds, downloading and uploading regular data files, and reporting any issues to the Data Import Manager. You’ll also play an active part in maintaining and improving data quality through regular housekeeping, data cleansing and updates, helping to ensure everything’s accurate, consistent and compliant with GDPR, Gift Aid regulations and internal policies.

As a key link between the Customer Experience Team and the database team, you’ll support positive customer experiences and help keep information flowing smoothly across the organisation. You’ll also assist with internal data requests, contribute to wider organisational projects and provide training and guidance on database processes to team members and other staff.

This role is fixed term for 12 months covering maternity leave.

What we want from you

We’re looking for a Data Operations Executive with good customer communications and a positive, proactive approach to team activities, problem-solving and time management.

Ideally, you’ll have experience working with a CRM database — Raiser’s Edge would be a bonus — and be confident inputting, processing and managing data accurately. Experience with import utilities like ImportOmatic or similar tools, along with an understanding of income processing and Gift Aid, would be an advantage. You’ll also have excellent attention to detail and be used to handling high volumes of work while maintaining accuracy and focus.

A good communicator, you’ll be confident explaining technical or data-related information to a range of audiences in a clear and professional way, both in writing and over the phone.

You’ll work closely with our experienced data professionals on exciting projects using new technology and digital channels, taking responsibility for daily and weekly activities while contributing to new initiatives and business objectives. A good team player, you’ll also be able to work on your own initiative.

You’ll help us to achieve our ambitious performance goals within the team, and as an organisation, supporting and improving the lives of all of those affected by or at risk of prostate cancer.

If you’re organised, good with data and enjoy working as part of a team, we’d love to hear from you!

Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.

Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.

Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.

Our commitment to equity, diversity and inclusion

At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Ally Ship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identity as an Ally. 

We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.

Ways of working

Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.

Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply.

Got a question? Please let us know if you have any accessibility requirements or questions – we’re here to help.

The closing date is Sunday 1st June 2025.  Applications must be submitted by 23:45 UK time.

Interviews: By arrangement. Currently scheduled for the week of 9th June 2025.

Group and Communities Officer

We are looking for someone to join the team who is as passionate about the power of peer support and community based connections.

Position: Group and Communities Officer (known as Group Network & Communities Officer)

Location: Home-based, UK, Nationwide. However, occasional travel will be required as part of this role (may include team meetings or other work related meetings).

Salary: £29,200 per annum (inner London weighting £3,950 per annum or outer London weighting £2,275 per annum may be applied in accordance to where you live)

Hours: 35 hours per week

Contract: Permanent

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 26 May 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role.

Interview Date: 2 June 2025

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

You will drive the continuous improvement and impact of the UK-wide Stroke Group Network and community-based offers by cultivating strong relationships with volunteers and groups, working alongside groups and communities, and translating insights into targeted improvements that strengthen support for stroke survivors nationwide.

Group Network & Communities team lead the approach to supporting people affected by stroke to engage with a range of support within communities they identify with and support and empower a vast network of volunteers, a dynamic and inclusive community of over 400 stroke support groups nationwide.

Key responsibilities will include:

• Ensure community-based offers provide the best possible customer experience with a strong focus on accessibility and inclusion, aligned to Solving Inequity in Stroke approach.
• Drive forward a culture of coaching, shared learning, peer support and collaboration as a way of working.
• Work across teams and Directorates to ensure a joined-up approach to community engagement and development, including the delivery of cross-directorate spaces that facilitate shared learning, leading relationships with key internal and external partners and stakeholders.

About You

You will have a proven record of:

• Experience of working with volunteers, including the ability to coordinate, organise and deliver volunteer engagement events at scale or digitally
• Ability to take time to understand the context of our communities and groups, being approachable, and supporting thinking - always having people affected by stroke at the centre.
• Strong administration skills, with ability to develop and deliver effective processes.
• Ability to identify problems or opportunities where we can have more impact or add value for people affected by stroke, working with others to experiment and learn.

To fulfil the role, you must be a resident of the UK and have the right to work in the UK.

When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role.

Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, specifically highlighting how you feel you may apply a coaching approach when working with our groups and communities. And demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. Please state any preferences for flexible options in your covering letter.

If you are applying under the Disability Confident scheme, please indicate this in your supporting statement.

Finding strength through support

The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. 

They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.

It’s only thanks to the generosity of supporters and donors that they can provide vital support. 

The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.

The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.

A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.

You may also have experience in areas such as Volunteer Coordinator, Volunteer Engagement, Volunteer Management, Community Volunteer Coordinator, Community Volunteer Engagement, Community Volunteer Management, Community Partnerships, Community Outreach, Community Engagement. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

About: All Ways Network (AWN) is a second-tier support organisation dedicated to empowering charities/not-for-profits (NFPs) that work with Muslim communities across the UK to become more fundable. We aim to enhance their capacity, sustainability, and impact through tailored support, resources, and strategic partnerships. 

Position Overview: The Funder & Engagement Officer will play a pivotal role in bridging the gap between funders and the charities we support. This position is responsible for enhancing funding awareness, establishing and nurturing strategic partnerships, and providing comprehensive support to our network of organisations. As this is a new position at AWN, we encourage applications from individuals who are confident in navigating new ground and keen to help define the role’s impact.

Key Responsibilities: 

Fundraising Support: 

• Provide personalised consultations to charities/NFPs we work with to develop and refine their grants and trusts strategies. 

• Assist charities in identifying funding opportunities and preparing compelling grant applications. 

• Organise and conduct workshops and training sessions on fundraising best practices, funder engagement, monitoring and evaluation, and grant writing. 

Relationship Building: 

• Establish and maintain strong relationships with a diverse range of grant funders 

• Facilitate strategic partnerships between member charities, infrastructure groups, and funders. 

• Represent AWN at relevant networking events, conferences, and meetings to promote the interests of our member organisations.

Resource Development: 

• Create and disseminate practical resources, toolkits, and guides to support charities. 

• Develop materials that highlight successful case studies and best practices within the sector. 

Monitoring and Evaluation: 

• Implement a robust monitoring and evaluation framework to assess the effectiveness of fundraising efforts and support provided. 

• Collect and analyse data to track progress and make informed recommendations for improvement. 

Communication and Reporting: 

• Prepare regular reports on activities, outcomes, and impacts for internal and external stakeholders. 

• Maintain clear and consistent communication with a network of service users/charities to ensure their needs are met and feedback is integrated. 

Any other duties reasonably expected within the scope of the role

Qualifications and Experience: 

• At least 3-5 years of experience in fundraising, grant management or not-for-profit management. 

• Proven track record or strong knowledge of successful grant writing and fundraising initiatives. 

• Strong understanding of the funding landscape and the unique challenges faced by charities serving Muslim communities. 

• Excellent interpersonal and communication skills, with the ability to build and maintain relationships with diverse stakeholders. 

• Demonstrated ability to develop and deliver effective training and capacity-building programs. 

• Proficiency in using digital tools for remote work and virtual collaboration. 

• Commitment to AWN’s mission and values, with a proactive and results-oriented approach. 

• Excellent written skills. 

• Comfortable in public speaking. 

• Proactive in creating and developing this role. Can confidently work independently. 

• Ideally the person should live in or the surrounding areas of London. We currently don't have an office space but we are forming a London team.

Benefits: Pension + 30 days holidays (including bank holidays and x2 days for Eid)

How to Apply: Interested candidates should submit a CV and a cover letter outlining their qualifications and experience by Monday 9th June 2025 at 5pm.

Interviews to be held in-person on w/c Monday 16th June 2025, based in a London Office. Successful candidates will be notified. 

If you have any queries about the role, salary, remote work etc, please contact us.

Family Holiday Charity - CEO

Making memories happen

The Family Holiday Charity helps families get time away together, often for the first time ever.

We're here for children who've never seen the sea. For teenagers who can't remember when they last saw mum smile. For parents and carers having to juggle paying bills and dealing with some of life's toughest challenges. We're here for young carers, grandparent carers. For families facing illness, isolation, or bereavement.

Holidays offer new possibilities. Time spent together, even a day away, helps to build relationships, confidence and hope for the future.

About Family Holiday Charity

Our vision is to transform lives with the anticipation, enjoyment and memory of a holiday. Our mission is to give families the chance to enjoy time away together to explore, have new experiences, to meet new people and to have fun!

Family Holiday Charity is a £1 million income charity, providing nearly 400 life-changing holidays each year. However, our ambitions go far beyond this. We are at an exciting stage in our development and have taken steps to build a sustainable future.

About the role

We are seeking an experienced CEO to lead us into the next phase of growth, driving our mission forward with vision and passion. Working with the Board of Trustees and the Senior Leadership Team, we're looking for someone to provide strategic leadership, ensure financial sustainability and to oversee the charity's operations whilst preparing us for our next phase of development.

Key responsibilities

• Provide vision and leadership for the charity
• Support the charity's fundraising strategy, securing funding through grants, donations, and partnerships
• Act as the public face of the charity, advocating for its cause and engaging with stakeholders
• Foster partnerships with other charities, businesses, and community organisations
• Have overall responsibility for the financial management of the charity
• Assist the board with its decision making and strategic direction for the charity's long-term sustainability

Who We're Looking For:
You'll be an inspirational and tenacious leader who combines strategic vision with hands-on implementation. Resilient and adaptable, you'll thrive in a dynamic environment and be able to demonstrate perseverance and flexibility. You'll be a strong communicator and relationship builder, persuasive and articulate. Commercially and financially literate, you'll have a compassionate and values-led approach to leadership. Ideally, you'll have experience in fundraising, specifically developing corporate partnerships.

Skills and Experience:

• Experience of leading and managing multidisciplinary teams at CEO or similar level
• Strategic thinker and problem solver
• Delivery and execution of strategic plans
• Experience of working effectively with a Board of Trustees
• Proven experience in budget setting and financial management, reporting to funders and Trustees
• Understanding of Charity law and regulations, governance requirements, and reporting standards

Terms and Benefits:

• Full-time, permanent role, based in Bermondsey with hybrid working possible
• Occasional weekend and out of hours working is required.
• Open to flexible working arrangements - let us know what you're thinking, and we can discuss
• Salary: Hybrid from £73,017 - £80,703
• Pension: 5% employer pension contribution
• Holidays: 25 days annual leave plus bank holidays.
• 3 days extra between Christmas and New Year for office closure/headspace.

Timeline:

Application deadline: 5pm on 30th May

First interviews: w/c 16th June

Second interviews: w/c 23rd June

How to Apply:
Charity People Ltd is acting as a recruitment agency advisor to Family Holiday Charity on this appointment. Interested candidates are invited to submit a CV and request a candidate pack. If you have further questions prior to applying, please contact Philippa Randle at Charity People

We want you to have every opportunity to demonstrate your skills, ability, and potential; please contact us if you require any assistance or adjustment so we can help make the application process work for you.

Charity People actively promotes equality, diversity, and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities with which we work.

Join Birthrights as Our New CEO!

Location: Remote (UK-based). Must be prepared to travel to London and other UK locations for frequent meetings with staff, funders and stakeholders.

Salary: £70,000 to £75,000 per annum, dependent on experience

Why Join Us?

• Impact: Make a real difference in the lives of women, birthing people and families.
• Flexibility: We offer flexible working arrangements, including remote work and compressed hours.
• Culture: Join a kind, progressive, and inclusive team dedicated to respectful care during pregnancy and childbirth.
• Growth: Be part of an organisation with ambitious plans for growth and innovation.

About Birthrights: Birthrights is the UK's leading authority on the rights of women and birthing people during pregnancy and birth in the UK. Our work is critical to not only transforming the experiences and outcomes for individuals but also in shifting wider policy, practice and systems. We champion respectful care during pregnancy and childbirth, ensuring that all women are treated with dignity and humanity. Our work is grounded in the belief that every woman has the right to make informed choices about her care and to be supported in those choices.

The Role: Are you passionate about making a difference in the lives of women and birthing people? Do you thrive in a collaborative and supportive environment? Birthrights is looking for a dynamic and compassionate CEO to lead our dedicated team. This is a unique opportunity to drive change, advocate for birth rights, and work alongside a group of passionate individuals committed to our cause.

Key Responsibilities:

• Leadership: Provide compassionate and bold leadership to a remote-working team, fostering a collaborative and supportive culture.
• Strategic Vision: With the Board and staff, refine and lead the successful implementation of the organisation's strategic and operational plans.
• Influencing: Lead creative and bold external campaigns, policy development, and influencing efforts to advance birth rights.
• Financial Management: Oversee financial operations, ensuring sustainability and growth.
• Fundraising and Business Development: Oversee the fundraising efforts and business development initiatives to support Birthrights' mission.
• Board Collaboration: Work closely with the board to shape and implement strategic goals.

Person Specification:

• Essential:
• Background in the charity sector.
• Genuine passion for Birthrights' cause.
• Strong people management skills.
• High emotional intelligence (EQ).
• Competence in financial management.
• Skills in business development and fundraising.
• Excellent communication skills.
• Ability to work closely with the board.
• Strategic and radical leadership skills
• Ability to oversee delivery of policy and programmes to drive impact aligned with organisational strategy and principles
• Ability to build relationships and foster strong collaborative partnerships
• Ability to lead courageously
• Desirable:
• Lived experience of birth or professional experience in maternity care or significant involvement in campaigning or representing people's rights.
• Experience in policy development and influencing.
• Experience in leading bold external campaigns.
• Experience managing remote working or hybrid teams of part-time staff
• Experience of community power building and working as part of movements for change

Our Team: At Birthrights, we believe in the power of collaboration and teamwork. Our team is close-knit, passionate, and dedicated to making a positive impact. We work remotely but stay connected through regular meetings and touchpoints, ensuring that everyone feels supported and valued. We are committed to fostering a culture of kindness, inclusivity, and mutual respect.

Equity, Diversity and inclusion: Birthrights is committed to diversity, equity and inclusion in our organisation and our external work. We know that diversity in all its forms brings more perspectives, experiences and knowledge, and it makes us a better, stronger organisation.

As an organisation, our employees have recently trained with the Queer Birth Club on LGBTQ+ competency and have undertaken extensive training with JMB Consulting on anti-racism.

We are using positive action in our recruitment as part of our commitment to EDI. This means we are actively seeking candidates from under-represented groups (people of colour, women, LGBTQ+, disabled people, socioeconomic background). If two candidates are equally qualified for the role, we will appoint the candidate with this background under the provisions of the Equality Act 2010. Please let us know if you require reasonable adjustments so we can accommodate your needs.

How to Apply: If you are passionate about advocating for birth rights and have the skills and experience to lead our organisation, we would love to hear from you. Please submit your CV to and we will forward you the candidate pack.

Webinar: Join our informational webinar on Thursday 22 May, 12.30 - 1.30 to learn more about the role. The registration link is in the candidate pack.

Application Deadline: Please submit your application by 5.00pm on Monday 9^th June, 2025.

Job Title: Resident Liaison Officer
Hours: 35 hours (full time)
Location: ISHA, 102 Blackstock Road, Finsbury Park, N4 2DR
Salary: £36,790 per annum
Contract: Permanent

Are you passionate about making a real difference in people’s lives? Do you believe that residents should be at the heart of everything we do, and that everyone deserves a safe, warm, and well-maintained home? If so, we want you to join our team as a Resident Liaison Officer at ISHA.

We are looking for someone who:

• Has excellent communication and interpersonal skills.
• Is empathetic, proactive, and genuinely passionate about supporting communities.
• Has experience in customer service, housing, or community engagement.
• Can manage multiple tasks effectively while maintaining a resident-first approach.
• Thrives in a collaborative, people-focused environment.

This is a fantastic opportunity for the right person to join our small, but supportive, team that makes up one element of the wider Housing and Neighbourhoods directorate.

As a Resident Liaison Officer, you will be the vital link between ISHA and the people we serve. Your role will be to build strong relationships with residents and leaseholders, ensuring they are informed, engaged, and supported through any housing-related matters, including repairs, refurbishments, and community initiatives. It’s important to us that you’re someone who keeps residents, and their homes, at the heart of your work.

This role will suit you if you have an eye for detail, a head for problem-solving, and ideally, a sense of humour — because that always goes a long way when we’re having a hard day, which is inevitable. 

Some key responsibilities include:

• Talking with residents and leaseholders, addressing queries, concerns, and feedback with empathy and professionalism.
• Communicate clearly and effectively about ongoing works, projects, and changes affecting residents.
• Work closely with contractors, and Housing and Neighbourhood colleagues to ensure minimal disruption to residents’ daily lives.
• Attend resident engagement activities, ensuring their voices are heard and valued.
• Advocate for residents' needs, helping to shape our services with their best interests in mind.

Don’t feel you meet every single requirement? Studies have shown that some candidates are less likely to apply to jobs unless they meet every single requirement. At ISHA, we are dedicated to building an inclusive workforce, so if you’re excited by this role but your experience doesn’t quite align perfectly, we encourage you to apply anyway. You just might be the right candidate for this, or other roles, because of your transferable skills.

About ISHA

We are a small but ambitious housing association at a critical juncture. Our ambition is for the communities we are anchored in and exist to serve, and we have done and achieved much over the past few years. But in these challenging times we know we’ll achieve nothing unless we are equally ambitious for own our people.

Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions. We strive to build a more diverse organisation, where everyone feels empowered to bring, and be, their best self to work.

We can’t be a brilliant landlord if we don’t partner with brilliant colleagues. Could you be one of them and be trusted to make the difference?

If this sounds exciting, we want you on our team. Please do submit an application.

Staff Benefits

We’ll offer you a generous pension scheme (up to 10% employer matched contributions and a death in service benefit), 29 days annual leave (increasing after five years’ service), eye care vouchers, a cycle to work scheme and other great benefits (see attached). We have an evolving wellbeing offer, that is being developed following employee feedback, and we will invest in your professional development with on-going training and career development opportunities.

Inclusion and Diversity

We want ISHA to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applications from Black, Asian and those of Other Ethnicities, LGBTQ+, disabled and neurodiverse communities to make a real difference to our residents so that passionate commitment to customers, respect for everyone, pride in Team ISHA and trusted to make the difference remains at the heart of everything we do.

This role is based at our Head Office but there is some flexibility to work in a hybrid way if preferred.

Deadline: 09:00 30 May 2025
Interview: 16 June 2025 in person at 102 Blackstock Road

Please note: We can only accept applications from candidates with eligibility to currently work in the UK.

Interested?

Please click the apply button. You will then be redirected to our website where you can find out more information and complete your application.

Once you have landed on our website, you will need to do the following in order to apply for this role:

Application Process

Please apply with your CV and a covering letter telling us: -

(a) After reading the job description and person spec, why you feel you are a great fit, and how your experience matches the skills and requirements of the role?
(b) About one challenge (ideally work related) that you have had, how you managed it, and what did you learn?
(c) What you enjoy most about working in income related environment or where you have delivered excellent customer service.
(d) When completing multiple tasks with competing deadlines, how do you prioritise?
(e) Anything else you want us to know about you.

Please note: We can only be able to accept applications from candidates with eligibility to currently work in the UK.

Applications sent without a covering letter will not be accepted.

Asking for adjustments

ISHA is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions. If you would like us to do anything differently during the application, interview, or assessment process, including providing information in an alternative format, please contact us.

No agencies please

Casework & Training Lead Officer

Full-time (35 hours); initial one-year contract; £28-35K dependent on experience, immediate start

Deadline for applications: 25th May 2025

Amicus provides representation for those facing the death penalty in the US.  We believe capital punishment is imposed disproportionately on the most vulnerable in society, violating their right to due process and to equal justice before the law.  Our aims are to provide better access to justice and to raise awareness of potential abuses of defendants' rights.

We are not primarily a campaigning organisation; rather, we believe we can make the greatest difference through frontline work, including via our extensive network of casework teams working on a variety of projects.

We’re seeking a Lead Officer to play a central role in the busy Amicus team, with the position’s focus being on casework and on training.  The role offers a great deal of variety: coordinating our busy casework programme of projects, including supporting caseworkers and teams; and leading in the delivery of training and educational events, especially those aimed at our casework teams.

You will be part of a small team, which means we all pitch in to help each other when necessary. Workload will be demanding at times, an ability to work across multiple tasks and to prioritise will be essential.  Given the critical and highly sensitive nature of our work, attention to detail, meeting deadlines and quality of work all are a high priority.  You will be interacting with law firms and volunteers all around the world, making communication skills essential for the role.

This is a hybrid role; there will be a requirement to be in our central London office, generally Thursday and Fridays, as well as for casework briefings at law firms as required within the working day, alongside some remote working. Office hours are Monday to Friday 10am to 6pm with an hour lunch break. We run two major training events each year that would require weekend working. We would consider part-time/job-share working for the right person/people.

This is a wonderful opportunity to join our Amicus family and to help make a difference to the lives of under-represented individuals, through practical action.  If you’re passionate about human rights or social justice and believe in proactive action, then we can offer you a supportive environment where both your career and your passion can thrive.

Application process:

Please submit your application via email to:

• Allan (please see application method)

by providing your CV and a (maximum one-page) covering letter, highlighting how your skills and your experience meet the role’s needs. Applications must be received by 6pm on 25th May 2025.

• Successful applicants will be offered an in-person written assessment and panel interview

Please note that applications without a covering letter will not be considered.

Please visit our website for information about the Charity and

about our activities before applying.

Key Responsibilities

Support of busy casework programme:

• Working closely with the Casework & Training Senior Manager, other staff and volunteers
• Coordinating with US defence teams, and with the academics involved in many of our projects  
• Supporting student casework projects
• Briefing teams of casework lawyers from the UK offices of international affiliate teams
• Keeping close links with the US affiliate capital punishment firms
• Support in recruiting new casework volunteer teams and in-house volunteers
• Taking a lead role in driving casework-focused training 
• First point of contact for general casework enquiries
• Monitoring casework teams; updating teams on the progress of cases; keeping the casework database up-to-date; and producing reports

Amicus operational work:

• Biannual training programme: Supporting directly the delivery of this programme, especially in relation to the casework-focused elements
• Presentations and talks: Co-ordinating, and (in time) sometimes fronting, for firms and for student groups
• Events: Assisting with the preparation, planning and logistics of awareness-raising events (often arranged around visiting experts conducting training) and of fundraising events
• Website and social media (Facebook, TikTok, Instagram, LinkedIn and X/Bluesky): Casework-focused content and checking content is appropriate and in line with our policies
• Assisting the Executive Director and the Casework & Training Senior Manager with ad hoc tasks and work as required

Skills and Experience

Essential experience:

• Experience in a legal and/or corporate environment
• Experience of large volume data management
• Working in a small team
• Demonstrable presentation skills; public speaking
• Experience of managing events

Desired experience:

• Social media experience
• Demonstrated experience working in charity
• Understanding of the fundraising process
• Demonstrated commitment to, and passion for, human rights

Competencies

• Ability to prioritise a demanding and varied workload
• Strong oral and written communication skills
• Attention to detail, even under high pressure
• Excellent written professional English
• High level of IT competence, particularly in MS Office (Excel, Word); knowledge of Salesforce, Canva and Mailchimp would be great but not essential

As the first Head of Operations, you will provide strategic oversight, work with staff to translate our strategy into actionable, measurable plans for efficient and effective work, which will enhance the impact for people in immigration detention.  Your management of the team’s operations will support our growth, resilience, and sustainability.

For futher information see the Application Pack

What they say about Medical Justice;

“What Medical Justice did was absolutely remarkable. They sent two specialists to see me in Harmondsworth and they did the most amazingly thorough job documenting all my scars. Then I got my medico-legal report which was over 40 pages long. They did thorough, professional work – there is nothing more that they could have done and ultimately this work got me out of detention.” – former detained person and Medical Justice client

“[Medical Justice] has strong characteristics and a highly respected reputation. It is regarded as principled, expert and evidence-based, tenacious in its casework and policy work, fierce and ferocious when needed and brave in the way it speaks truth to power.” – fellow non-governmental organisation

“Medical Justice has an outsized impact for its size – it is highly effective and the team is absolutely terrific, which is all the more impressive in the difficult political context.” – Medical Justice funder

Informal online information sessions

An opportunity to ask questions about Medical Justice and its work as well as about the Head of Operations role ;

12.30-1.30pm Thursday 22nd May

12.30-1.30 Thursday 5th June