9 Support officer jobs in London

Business Support Officer - People and Culture

Location

Home based / Reading

Workplace type

Fully remote

Compensation

£26,663 - £31,368 / year

The Duke of Edinburgh's Award (DofE) empowers young people to develop the skills, confidence, and resilience they need to succeed in life.

We are looking for a highly organised and proactive Business Support & Organisational Development Administrator to join our People & Culture Team. This is a varied and rewarding role that combines office administration, facilities coordination, organisational development support, and stakeholder management.

If you enjoy managing multiple priorities, providing excellent customer service, and ensuring the smooth running of office and team operations, we'd love to hear from you.

As the Business Support & Organisational Development Administrator, you will provide high-quality administrative support across the People & Culture Team, with a particular focus on Organisational Development, Health & Safety, and office coordination.

You will play a key role in ensuring the effective day-to-day operation of our Reading office while supporting learning and development activities that help our people thrive.
Key Responsibilities

Office & Administrative Support

• Coordinate and minute Health & Safety and Staff Consultation Forum meetings.
• Manage Display Screen Equipment (DSE) risk assessments.
• Coordinate desk and meeting room bookings across the Reading office.
• Process incoming post and cheques, liaising with Finance as required.
• Respond to and record enquiries in line with DofE policies and procedures.
• Coordinate annual PAT testing and maintain Health & Safety records.
• Manage stationery requests across the organisation.
• Act as the key contact for office access and desk booking systems.

Organisational Development Support

• Provide administrative support across Learning & Development, Equity, Inclusion and Wellbeing activities.
• Coordinate training programmes, including venue bookings, travel arrangements, accommodation, and logistics.
• Support the administration and maintenance of the Learning Management System (LMS).
• Assist with organising team meetings, workshops, and events.

Facilities & Contract Management

• Coordinate hire car, hotel, and travel booking requests.
• Act as the primary point of contact with the Reading office landlord and external suppliers.
• Coordinate office access passes, cleaning arrangements, and other facilities-related services.

N.B. this is a part-time position 28 hours per week, Monday to Friday and able to work in the Reading office a Minimum of 1 day per week.

What we are looking for:

We are looking for someone who is enthusiastic, organised, and enjoys building positive relationships with colleagues and external stakeholders.

Essential Skills & Experience

• Strong administrative and organisational skills with the ability to manage a varied workload.
• Experience coordinating meetings, preparing agendas, and producing accurate minutes.
• Excellent diary and calendar management skills.
• Strong attention to detail and experience maintaining records, trackers, and filing systems.
• Excellent customer service and stakeholder management skills.
• Experience arranging travel, accommodation, venues, and catering.
• Ability to handle confidential information with professionalism and discretion.
• Strong IT skills, including Microsoft Word, Excel, Outlook, Teams, and PowerPoint.
• Self-motivated, proactive, and able to work independently using initiative.

Desirable

• Previous experience in office or facilities management.
• Knowledge of HR, People & Culture, Organisational Development, or Learning & Development environments.
• Experience using Learning Management Systems or training platforms.

How to apply and interview dates

If you feel excited by this role and believe you have the necessary skills and experience to become a valued team member, please go to our website and apply.

The deadline for applying for this role is: 27th September - Midnight

Interviews will take place on: WC 14th October to be held in Reading Office. 

Bliss is the UK’s leading national charity for babies born premature or sick, and we are looking for a Support Officer (Digital) to join our enthusiastic and passionate Information and Support team to help make a real difference to the lives of families and babies in neonatal care.

The Support Officer (Digital) plays a vital role in ensuring that every family of a baby born sick or premature can access impactful and personalised support, at their time of need.  

By supporting the improvement and development of the Bliss digital support services, you will help to ensure that families with babies born premature or sick feel confident, supported, well informed, connected to the help they need, and to be partners in the care of their babies. 
 

Terms

Title:    Support Officer (Digital)
Location:Hybrid (3 days per fortnight in the London office, SE1) 
Salary:£33,464
Terms:   Full-time (35 hours per week). Permanent. Regular evening/weekend work (remote) at certain points during the year 
 

Role Details

This is an excellent opportunity for a creative and productive individual who has experience of offering support across a variety of platforms to make a real difference as part of a small, dynamic and dedicated charity. 

The ideal candidate will be able to demonstrate the following skills and experience:

·Experience of supporting people with emotional and/or practical support needs across digital platforms and digital support services. 
·Strong people and communication skills, including the ability to support people in distress. 
·Strong experience and skills for digital support content creation
·Skills for the moderation of online platforms
·Skills for working in project teams to improve and develop new services based on user needs.
·Understanding of service-user involvement and co-creation, and its importance in improving services. 
·Skills for working in partnership with external organisations and individuals to develop and deliver services
·Understanding of equity, diversity and inclusion and health inequality.

For more details please view the job description and person specification below.

How to apply

Interested applicants are requested to submit the following documents

• Your CV (please ensure this does not include your age, gender or any other personal characteristics) 

• Supporting statement explaining how you meet the criteria in the person specification. This should address the essential points of the person specification and is expected to be no more than 1000-1500 words long

This information is used when shortlisting candidates for interview. 

We understand AI can be a helpful tool, but please use it with caution and ensure your application is personalised and accurate.

It is Bliss’ policy not to contact applicants who have not been invited for an interview so if you have not heard from us three weeks after the closing deadline, you should assume that your application has been unsuccessful.

Recruitment Timeline

• The deadline for applications is 5pm on 16th October

• First round interviews will be held on w/c 26th October, virtually.

• Second interviews in person at our London Bridge offices on 4th November 2026.

Youth Impact Advert

Administration Support Officer - National Programmes

Fixed term until 31st March 2027

24.5 hours per week (with potential for additional hours as required)

£16,192.40 pro-rata

Location: Home Based

Benefits include but not limited to:

-36 days' annual leave (pro-rata for part time staff), inclusive of flexible bank holidays, increasing with length of service

-Enhanced maternity/paternity leave

-We match up to 8% pension

-Free counselling service

-Opportunities to develop and widen your skills

-2 days of paid volunteering time per annum to support another part of the organisation

About us:The Children's Society has been helping children and young people in this country for over 140 years. We deliver essential local services that provide safe, trusted support to children and young people during times of significant need.

Our Youth Impact domain creates impact for children and young people. With highly skilled and experienced staff working across England and Wales, we provide direct support to children, young people, parents and carers, as well as conduct research and influence Government to make changes. We also provide training for professionals. Our value driven team change the lives of children in this country for the better — and with your help and expertise, tomorrow we can support even more.

About the role:You'll play a key part in our National Programmes team, providing efficient and well-ordered administrative support to colleagues and day to day operations of the Programmes.

We're looking for a capable Administration Support Officer with the ability to provide personable and professional support to our teams to enable them to make a real impact in the lives of children and young people.

Key skills and experience:

The required skills and competencies for this role are:

-Strong ability to communicate effectively with diverse audiences

-Efficient data management skills and a sound knowledge of GDPR

-Highly competent navigating online applications and tools

Closing date: Midnight on Monday 5th October (we reserve the right to close the post early due to a high volume of applications)Interviews: Weeks commencing 5th and 12th October

The Children's Society is committed to safeguarding and protection of the children and young people we work with. As such, our safer recruitment process includes a Basic or Enhanced DBS check, 5 years of references, and additional vetting checks relevant to the role. We have a comprehensive range of policies and procedures in place to promote safeguarding and safer working practices across all areas of our organisation.In support of our commitment to diversity and inclusion, shortlisting is carried out on an anonymised basis. Personal details are hidden from the shortlisting panel, and candidates are referenced by a candidate number only. As part of this process, we ask that your CV is anonymised before submission - this means removing personal information such as your name, contact details, age, and any other identifying details.

AI tools can support your application but only when used appropriately. You're welcome to use them to improve clarity, structure, and research. However, overuse or misuse (e.g. inventing experience or using AI during assessments) may lead to rejection at any stage. We want to hear the real you - authenticity matters.

Supporter Care Officer (Fundraising)

The Royal Free Charity is seeking an ambitious, motivated and talented supporter care officer to join their fundraising team.

This is a fantastic opportunity to use your skills to make a real, visible difference to patients, staff and medical research across north London.

Role details

· Salary: £30,724 - £33,910 per annum - subject to skills and experience   

· Hours of work: 37.5 hours a week over five days

· Base: Hybrid working for the foreseeable future, with regular attendance in  the office two days a week, including      Thursdays, at our central office:

  -   Pears Building, Pond Street, London, NW3 2PP

Other office days may be worked from other sites at:

  - Barnet Hospital, Wellhouse Lane, Barnet, EN5 3DJ

  - Chase Farm Hospital, 127 The Ridgeway, Enfield, EN2 8JL

The role

The supporter care officerwill report to the senior individual giving manager.

We are looking for a Supporter Care Officer to deliver an exceptional experience for our fundraising supporters, ensuring every interaction with Royal Free Charity is positive, engaging and supporter centred.

The postholder will combine excellent front-line supporter stewardship with a proactive approach to improving processes and ways of working, helping to ensure supporters receive the highest standard of care throughout their journey with us.

The team

Our dynamic fundraising department generated £4.5m through donations in 2025/26, and we are now preparing for an ambitious £50m fundraising campaign in support of a ground-breaking £100m cancer centre on the site of the Royal Free Hospital.

We pride ourselves on being a supporter-focused and agile function, working at the heart of the charity to deliver impact for patients and staff across our hospitals.

Responsible for attracting and retaining donors, and delivering an outstanding supporter experience, the fundraising department comprises three teams which work closely together to achieve our shared objectives:

• Our philanthropy & campaigns team builds relationships with individual philanthropists, trusts, foundations, corporate organisations and intermediaries, giving or facilitating donations of £10,000 or more to the charity each year. They lead major appeal activity for the charity, currently focused on our forthcoming cancer campaign, and special events to support these activities.
• Our public fundraising team harnesses the support and energy of individuals and groups, helping them to give back in the way that works for them. This includes committed giving, in memory support, gifts in wills, and fundraising events and challenges.
• The Fundraising Operations team develop and maintain the foundation to underpin and support the fundraising activity of the entire department, including campaign operations, data, governance, prospect research and stewardship.

Organisation

The Royal Free Charity stands at the threshold of its most important period of development.

Our vision is for everyone served by the Royal Free London NHS Foundation Trust (RFL) to have access to world-leading healthcare, delivered by a thriving workforce and driven by medical research with global impact.

We support over 17,000 NHS staff and two million patients across Barnet, Chase Farm, North Mid and Royal Free hospitals, as well as more than 30 NHS services.

Through the programmes, services and equipment we fund, we make a direct and lasting difference to patient care.

Equality, diversity and inclusion

As an equal opportunities employer, the Royal Free Charity is committed to creating a diverse and inclusive workplace. We welcome applications from all suitably qualified candidates and encourage applicants from a wide range of backgrounds to apply.

We live our values of dedication, innovation, partnership, energy and respect in everything we do.

Benefits:

Core benefits

• 25 days annual leave plus UK bank holidays and a three-day office closure between Christmas and New Year 
• Annual leave increases to 30 days after five years’ service
• Generous pension scheme – we match your 4% contribution and up to 9%
• Enhanced sick pay, maternity and paternity packages
• A flexible working policy

Financial wellbeing

• Access to expert financial advice via the London Credit Union
• Discounts with the Blue Light Card
• Death in Service benefit

Health & wellbeing

• Subsidised gym, pool and classes at our Rec Club in Hampstead
• Secure cycle parking and showers
• Fortnightly guided meditation
• Free massage therapy from our complementary therapy team
• Menopause peer support group
• 24/7 Employee Assistance Programme for confidential advice and support

This vital role within the Landmark Trust’s fundraising team focuses on delivering excellent supporter engagement across the Landmark Friends, Lundy Friends and Marisco Club supporter schemes. You will manage the day-to-day administration of these groups with the highest standards of supporter care and deliver a programme of small events and communications to engage and retain these supporters. Working closely with the Development Manager (Patrons) and other colleagues in Development, you will also support the delivery of events for the Landmark Patrons, and other supporters as needed.

We are looking for someone who takes pride in giving high-quality customer service, with strong communication skills and a keen attention to detail. You will be comfortable speaking to supporters on the phone and at in-person at events, drafting personalised letters and emails, and managing various administrative tasks. While fundraising experience isn’t essential, you will bring experience of a customer-facing or supporter-focused role, excellent organisational skills and, ideally, of working with databases. An interest in the charity sector, and heritage in particular, would be an advantage.

This is a varied and hands-on role, ideal for someone looking to develop a career in fundraising and supporter engagement within a unique heritage organisation.

MAIN DUTIES AND RESPONSIBILITIES

Supporter engagement, stewardship and recruitment

• Deliver excellent supporter care, responding to enquiries, welcoming new Friends and Lundy supporters and building relationships to ensure that all supporters feel valued and appreciated, and to grow and retain the Landmark and Lundy supporter base.
• Support donor stewardship activities, including drafting timely thank-you communications, responding to email and telephone enquiries, assisting with the production of regular newsletters, and impact stories.
• Work alongside the Development Manager (Patrons) to promote all the Landmark Trust’s supporter schemes to existing Landmark contacts and new audiences.
• Work alongside the Development Manager (Patrons) and the Lundy Managing Director on Lundy supporter recruitment, promoting the Lundy schemes to the islands’ visitors, followers, and new audiences.

Event coordination and delivery

• Work alongside the Development Manager (Patrons) to:

1. coordinate the regular programme of online talks for all supporter schemes
2. plan, coordinate and deliver the regular programme of in person events for Landmark Friends, including site visits to Landmark properties and other places of interest.

• Support the Development Manager (Patrons) with the delivery of the Patrons event programme.
• Work within the wider Development team to assist with the planning and delivery of other supporter events, as required e.g. during the fundraising phase of a project.
• Manage event logistics including invitations, RSVPs, guest lists, internal safety and briefing materials and liaising with venues.
• Represent the Landmark Trust, with other members of the Development team, at events.

Data management and administration

• Maintain accurate supporter records within the CRM system, ensuring that data held is accurate, up to date and in line with current best practice in the sector.
• Assist with reporting on fundraising performance and campaigns.

Communications

• Support the creation of engaging content for all supporter schemes across email, digital, and print channels.
• Work collaboratively with colleagues in the Marketing and Engagement teams to support social media posts and wider Landmark communications relating to the supporter schemes.
• Work collaboratively with colleagues in Marketing, and external agencies, as required, to produce the annual Landmark calendar.

General

• To work closely and harmoniously with colleagues in all respects
• To comply with the Key Principles and Behaviours of the Fundraising Regulator’s Code of Fundraising Practice, and other aspects of the Code pertinent to this role.
• To appreciate, and work within, the organisation’s culture, values and behaviours.
• To conduct all activities in a manner which promotes and enhances the Landmark Trust’s character and reputation.
• Landmark is an equal opportunities employer. All staff are expected to conduct themselves in accordance with the Equality Act 2010.
• All staff are expected to fulfil their duties with due regard to their own health and safety and that of others.
• To undertake any other duties as may be reasonably required in the post.

Join SafeLives and help transform the response to domestic abuse across the UK through the groundbreaking work of The Drive Partnership.

As our Project Support Officer (Drive Partnership), you will play a key role in supporting the delivery of one of the UK's leading programmes working with high-harm, high-risk perpetrators of domestic abuse. Through excellent coordination, administration and project support, you will help ensure that projects are delivered effectively, deadlines are met and teams have the information and systems they need to achieve safer outcomes for victims, survivors and their families.

Working closely with colleagues across The Drive Partnership, SafeLives, Respect, Social Finance, commissioners and delivery partners, you will provide essential support to the Project Management Office (PMO) and wider programme teams. You will help maintain project documentation, trackers, risk and action logs, coordinate meetings and reporting cycles, manage shared inbox enquiries and ensure key project information is accurate, organised and up to date. You will also support the development of effective project management processes and contribute to the smooth running of multiple workstreams across the programme.

We're looking for someone with strong organisational and administrative skills, excellent attention to detail and experience coordinating projects, meetings or team activities. You'll be confident managing competing priorities, maintaining accurate records and communicating effectively with a wide range of stakeholders. You will be proactive, solution-focused and able to identify and escalate risks, issues or missing information appropriately. Strong Microsoft Office skills, particularly in Excel and PowerPoint, are essential.

This is an exciting opportunity to join a collaborative and values-led organisation while contributing to the work of The Drive Partnership, which is transforming the national response to perpetrators of domestic abuse. An understanding of the importance of partnership working, attention to detail and a commitment to ending domestic abuse for everyone, for good, will help you thrive in this role.

About SafeLives We are SafeLives, the UK-wide charity dedicated to ending domestic abuse, for everyone, for good. We work with organisations across the UK to transform the response to domestic abuse. We want what you would want for your best friend. We listen to survivors, putting their voices at the heart of our thinking. We look at the whole picture for each individual and family to get the right help at the right time to make families everywhere safe and well. And we challenge perpetrators to change, asking ‘why doesn’t he stop?’ rather than ‘why doesn’t she leave?’ This applies whatever the gender of the victim or perpetrator and whatever the nature of their relationship.

Last year alone, we delivered more than 700 sessions to over 15,000 learners across the UK in policing, health, housing, justice, education and the specialist sector. And we have reached 90,000 adult and 100,000 child survivors through programmes designed and delivered with partners.

In the last 9 years, close to 7,000 perpetrators have been challenged and supported to change through flagship interventions developed by The Drive Partnership and the programme continues to expand year on year. 

Together we can end domestic abuse. Forever. For everyone.

Benefits:

• 34 days holiday inc. public holidays
• Paid annual wellbeing day
• Cycle 2 Work scheme
• Eye care vouchers
• Pension scheme with 4% employer contribution
• Length of service award
• Employee Assistance Programme
• Enhanced family leave Policies
• Holiday purchase scheme - buy up to an additional 5 days

How to apply

If you believe you have the qualities we have described, please look over the full job description and submit your CV and cover letter by 9am on 16th October. As part of our commitment to become a Disability Confident Committed employer we are happy to accept alternative applications such as video, voice note etc.

The role

At Cruse, our strategy, sets out our charity’s plans to grow our income and build on our expertise and unique position in the sector. We provide expert bereavement and grief information and support, and our charity has been supporting people for over 65 years. We support adults, children and young people across England, Wales and Northern Ireland, through our national services, over 80 local branches and online information about grief and bereavement.

Working within the Fundraising Operations and Supporter Care Team and reporting to the Fundraising Operations and Supporter Care Manager, the Supporter Care and Data Officer will deliver excellent customer care to our supporters, responding to enquiries, and thanking supporters to help drive income and show them how valued they are to Cruse Bereavement Support. You’ll work with the fundraising CRM to ensure and maintain the quality of information available and support the Commercial Income Team (c25% of time) with administrative tasks.

How to apply

Your application must consist of a CV and covering letter, which outlines your suitability for the role with reference to the Job Description and Person Specification and should be no longer than two pages. Please note that if you application does not include both a CV and covering letter, your application may not be considered. 

The closing date for applications is 25 September 2026 with interviews taking place week commencing 5 October 2026. We reserve the right to close the advert early, as interviews will be held as suitable candidates apply.

Please be advised that if you do not hear from us by 5 October 2026, unfortunately on this occasion you have not been shortlisted.

Cruse welcomes and encourages applications from all protected groups as defined by the Equality Act 2010. Appointment will be made on merit.

Criminal Record Checks

All staff are required to complete a Criminal Record check. Staff working directly with clients will be required to complete an enhanced check. We comply with the relevant codes of practice and they can be viewed online:

Applicants in England and Wales: DBS Code of Practice

Applicants in Northern Ireland: AccessNI Code of Practice

Previous convictions will not prevent full consideration of your application to work with Cruse. Our Recruitment of Ex-offenders’ Policy & Handling Criminal Record Check Data Policy are available on request by email.

We comply with all relevant data protection legislation and process your data fairly.

Peer Support Officer

We are looking for an enthusiastic and motivated individual to join the South West, Wessex and Channel Islands service delivery team to support our exciting work in Gloucestershire.

You will bring experience and understanding of the meaningful involvement of lived experience, working to address health inequities, using a data driven approach to prioritisation and focus of work.

Position: 000050 Peer Support Officer

Location: Home-based Gloucestershire, as part of the South West, Wessex & Channel Islands locality team

However, frequent travel will be required as part of this role (may include team meetings or other work-related meetings)

Hours: Part-time, 21 hours per week 

Salary: Circa £17,800 per annum (FTE circa £29,813.07)

Contract: This is a fixed-term contract for 1 year. We currently have funding for this service for 1 year.

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Health Cash Plan, flexible working opportunities available.

Closing Date: 4 October 2026

Interview Date: 13 and 14 October 2026. Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

Reporting to the Service Delivery Coach for the South West and Channel Islands, the Peer Support Officer will work with colleagues across the locality to deliver against engagement activity.

Key responsibilities will include:

• Leading the involvement of people affected by stroke to prioritise our work and improve the experience of people affected by stroke
• Development of peer support groups across Gloucestershire
• Working with health care professionals, including clinicians, managers and leads
• Managing volunteers
• Build stroke communities to enable stroke survivors and their carers to rebuild their lives after stroke

About You

You will be:

• Data driven
• Able to work independently, prioritise activity and focus to increase impact and reach
• Willing to travel
• Experimental and willing to learn
• Dependable
• A team player

This role requires travel across Gloucestershire as well as occasional travel across the South West locality. Candidates must be able to demonstrate how they can meet this requirement of the role

To fulfil the role, you must be a resident of the UK and have the right to work in the UK.

Applications

To apply you’ll be redirected to the organisation website where you can download the full role profile. You’ll need to submit a CV and cover letter demonstrating how you meet the person specification detailed in the role profile, and what you bring to the role in terms of your skills and experience.

If you are applying under the Disability Confident scheme, please indicate this in your supporting statement when applying for the role.

Stroke Association

Finding strength through support

The Stroke Association is the only charity in the UK providing lifelong support for all stroke survivors and their families. We provide tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. 

We’re here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.

It’s only thanks to the generosity of our supporters and donors that we can provide vital support. 

Stroke Association is driven by our ambition to improve the lives of everyone affected by stroke. This means we’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by Our approach to solving inequity in stroke, we are prioritising listening to, and learning from, lived experience across our charity.

We are working to improve the representation of this lived experience at all levels within the Stroke Association and we are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how we work.

We are a Disability Confident employer, and we are making great progress focusing on flexible working, reasonable adjustments and access to work. Our charity has a variety of staff network groups and we're committed to continuously improving our diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.

You may also have experience in areas such as Engagement Officer, Community Engagement Officer, Peer Support, Health Support Officer, Community Support.

Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP