Support Officer- Mental Health

At One Housing, we don’t only believe that everyone deserves a safe, secure, affordable home. We also believe that everyone deserves to realise their full potential and lead a fulfilling life.

Our Mental Health team is vital to helping us deliver on this vision. We work to transform the life experience of people with mental health support needs. The support we provide is delivered in a range of settings (like supported housing, assessment centres and outreach) and our customers’ support needs can include psychosis, forensic and personality disorders.

Join our Mental Health team as a Support Officer

We have spent the last 10 years designing our services to be fully psychologically informed. Most of our services have specialist therapeutic input and colleagues have access to specialised mental health training delivered by MH professionals. All our services provide regular reflective practice spaces to our colleagues to formulate complex cases and find constructive ways forward.

We believe in providing care and support to our clients that will enable them to make informed decisions about their life that will increase their sense of wellbeing: this might be greater independence, better coping strategies or a richer network and sense of self achievement.

We offer you the chance to develop your own skills through regular line management supervision, reflective practice, access to a ten-day course on relevant mental health topics and working together with your specialist colleagues.

We’re an organisation with strong values. We keep our promises; we do a great job; we value diversity; we work together; and we look for ways to improve. These are what make us such a great team, working together as one to achieve our vision.

The role

We have a fantastic opportunity for a Support Officer to join us in our Greenwich based 8 bed intensive supported housing service for individuals with Mental Health. This scheme gives you a great opportunity to work closely with professionals such as psychologist’s, as well as the close-knit, friendly team of 5 Support Officers and 1 Specialist Support Officer.

• Location: Greenwich, London
• Salary: £21,955.50 per annum
• Contract: Full time, permanent
• Shifts: 37.5 hours per week hours varying from 7am-3pm, 8am-4pm, 1pm-9pm, 1:30pm-9:30pm, 10am-6pm. You will be required to work approximately every other weekend.

Your responsibilities will include:
• Undertaking key work sessions, support planning, risk assessments and needs reviews.
• Creating an environment that promotes opportunities for our customers to develop, learn and enable skills towards independence
• Use SMART goal planning to provide needs led holistic support
• Support customers to develop the necessary skills to live independently, and to access training, education, and work.

What you will need to succeed

We are looking for someone who believes in working together as part of a team, who shares our values and who is friendly, engaged and committed to achieving great outcomes for our customers. The successful candidate will have:
• Experience of working with people that have a mental health diagnosis, either in a support capacity
• Knowledge of policies & procedures, including: Safeguarding, Health & Safety, Customer Care
• Must be able to commit to all shift patterns, including approximately every other weekend

The offer

Our [email protected] benefits offer you an array of perks designed with your wellbeing in mind.
• Salary: £21,955.50 per annum
• Your holidays are important to us. Take up to 28 days annual leave
• Lean travel. Spread the cost of your commute with a season ticket loans and our Cycle2Work scheme, open to all colleagues
• Get paid to do good. We offer you two days off on full pay each year to volunteer in our communities.
• Look after your loved ones. Our healthcare cash back plan allows you to claim back cash for you and your family’s healthcare.
• Well done! With our colleague recognition programme, you will know when you’ve done a #greatjob
• Learning never stops. One Academy, our innovative, in-house learning and development offering is designed to help you take your career to the next level.
• We’re here for you. Our employee assistance programme offers counselling and support for you and your family 24/7.
• Stay book-smart. Take up to five paid days off per year to study toward a relevant qualification.
• Experience new things. We offer you a career break after 3 years’ continuous service.

About us

 As an organisation with a strong social purpose, One Housing works in some of the most diverse communities in the UK and their workforce reflects that. We understand the strength we gain from having and supporting our diverse teams. The different skills and experiences that our colleagues from different backgrounds bring to us allow us to make better decisions, consider different views and be an altogether more interesting and cohesive place to work.

We welcome applications from everyone.

Could you help families through the emotional and practical challenges of having a baby born sick or premature? One in seven babies is born needing care on a neonatal unit, and this isn’t what most parents expect for their baby. Join the leading national charity dedicated to supporting babies, families and the NHS at this critical time.  

Role Summary: 

Part time: 21 hours per week 

Based in London SE1, working at home during the Covid-19 pandemic 

Permanent 

Salary: £30,000 per annum (pro-rata for 21 hours per week, £18,000 actual) 

Closing date: 9.00am on Monday 8th March 2021 

Bliss supports parents and families so that we can help babies born sick or premature to have better outcomes and a better quality of life. We do this by helping parents and families to be more confident, less isolated, better informed and more involved in their baby’s care. We provide services via volunteers and directly, via different channels such as email and video call. 

We are looking for someone with the skills and empathy to help us support the families of babies born premature and sick. 

This role will organise and manage a small team to deliver support services delivered via remote platforms (eg. via email) and face to face via volunteers, and work with other Senior Officers and area Leads to help shape our support services. 

We are looking for someone with experience of working with people who have practical and emotional support needs, in the context of delivering support services. You’ll need the ability to understand the needs of parents and families and put these first, so that we can provide high quality support.

For more details, please view the job description and person specification attached to this advert.  

Why work for Bliss? 

We are an equal opportunities employer and take pride in our collaborative and inclusive work culture. We understand that we all have different priorities at home and we therefore aim to offer a mix of financial and non-financial benefits. Our benefits include financial, health & wellbeing, lifestyle and career development options: 

• 25 days paid holiday (pro-rata for part-time employees) 

• Flexible working practices such as flexi-time working hours and time off in lieu (TOIL) 

• Relaxed work life and dress code 

• A contributory Bliss pension scheme 

• Interest free annual season ticket loans 

• Company and statutory sick pay scheme 

• Compassionate leave 

• Time off for volunteering 

• Salary sacrifice schemes (bike to work, payroll giving) 

• Access to 24x7 free Employee Assistance Programme 

• Family friendly policies 

• Learning and development via peer to peer, blended, cascaded and self-directed learning 

• Mentoring and coaching 

How to apply  

Interested applicants are requested to submit the following documents before 9.00am on the 8th March:

• Your CV  

• Supporting statement explaining how you meet the criteria in the person specification. This should address all the essential points of the person specification, and is expected to be around 1000-1500 words long. 

• Equal Opportunities Form  

This information is used when shortlisting candidates for interview. 

The first round of interviews is provisionally scheduled for the week commencing 8th March 

It is Bliss’ policy not to contact applicants who have not been invited for an interview so if you have not heard from us by 15th March you should assume that, on this occasion, your application has been unsuccessful. 

Support Officer

At One Housing, we don’t only believe that everyone deserves a safe, secure, affordable home. We also believe that everyone deserves to realise their full potential and lead a fulfilling life.

Our Mental Health team is vital to helping us deliver on this vision. We work to transform the life experience of people with mental health support needs. The support we provide is delivered in a range of settings (like supported housing, assessment centres and outreach) and our customers’ support needs can include psychosis, forensic and personality disorders.

Join our team as a Support Officer

We have spent the last 10 years designing our services to be fully psychologically informed. Most of our services have specialist therapeutic input and colleagues have access to specialised mental health training delivered by MH professionals. All our services provide regular reflective practice spaces to our colleagues to formulate complex cases and find constructive ways forward. All these measures make us the ideal partner for NHS trusts across London with whom we deliver several integrated services.

We believe in providing care and support to our clients that will enable them to make informed decisions about their life that will increase their sense of wellbeing: this might be greater independence, better coping strategies or a richer network and sense of self achievement.

We’re an organisation with strong values. We keep our promises; we do a great job; we value diversity; we work together; and we look for ways to improve. These are what make us such a great team, working together as one to achieve our vision.

The role

We have a fantastic opportunity for a motivated, flexible and committed Support Officer to join us at our exceptional self-contained accommodation for young parents with complex needs in Hackney. You will be responsible for support plans, risk assessments, customer reviews, undertaking Parenting Assessments, developing parenting skills and independent living skills. You will ideally have experience of working with young parents and have demonstrable experience of parenting work/parenting assessments, family support, child protection and some experience of care proceedings.

• Location: Hackney
• Salary: £23,001 per annum
• Contract: Full time 6 month FTC with possibility of becoming permanent
• Shifts: Week 1: 4 day week, Week 2: 6 day week alternating. Friday–Monday: 10:00am – 6:00pm. Tuesday-Thursday: 8:00am – 4:00pm or 12:30pm – 8:00pm. Required to work every other weekend.

Your responsibilities will include:

• Ensure the service is running at exceptionally high standard and meeting all the service specification outlined by commissioners
• Undertaking keywork sessions, support planning, completing risk assessments and needs reviews
• Undertaking parenting assessments and providing support to the parents
• Prepare clear and concise reports for meetings related to the welfare of the child
• Facilitate and encourage effective customer participation, consultation and feedback within the service.

What you will need to succeed

We are looking for someone who believes in working together as part of a team, who shares our values and who is friendly, engaged and committed to achieving great outcomes for our customers. The successful candidate will have:

• You will have an in-depth knowledge of child development and the impact of abuse on a child’s wellbeing.
• You will have experience of planning 1-1 work with hard to engage parents and undertaking observations as part of the assessment process.
• Experience and knowledge of safeguarding legislation
• Completing reports for statutory meetings (child protection/professionals’ meetings etc)
• Knowledge of the Housing Sector and benefit applications
• A good understanding of issues faced by young parents that live in supported accommodation and have statutory services involvement
• A good understanding of steps required before moving on to independent living.

The offer

Our [email protected] benefits offer you an array of perks designed with your wellbeing in mind.
• Salary: £23,001 per annum
• Your holidays are important to us. Take up to 28 days annual leave
• Lean travel. Spread the cost of your commute with a season ticket loans and our Cycle2Work scheme, open to all colleagues
• Get paid to do good. We offer you two days off on full pay each year to volunteer in our communities.
• Look after your loved ones. Our healthcare cash back plan allows you to claim back cash for you and your family’s healthcare.
• Well done! With our colleague recognition programme, you will know when you’ve done a #greatjob
• Learning never stops. One Academy, our innovative, in-house learning and development offering is designed to help you take your career to the next level.
• We’re here for you. Our employee assistance programme offers counselling and support for you and your family 24/7.
• Stay book-smart. Take up to five paid days off per year to study toward a relevant qualification.
• Experience new things. We offer you a career break after 3 years’ continuous service.

About us

 As an organisation with a strong social purpose, One Housing works in some of the most diverse communities in the UK and their workforce reflects that. We understand the strength we gain from having and supporting our diverse teams. The different skills and experiences that our colleagues from different backgrounds bring to us allow us to make better decisions, consider different views and be an altogether more interesting and cohesive place to work.

We welcome applications from everyone.

Support Officer- Mental Health

At One Housing, we don’t only believe that everyone deserves a safe, secure, affordable home. We also believe that everyone deserves to realise their full potential and lead a fulfilling life.

Our Mental Health team is vital to helping us deliver on this vision. We work to transform the life experience of people with mental health support needs. The support we provide is delivered in a range of settings (like supported housing, assessment centres and outreach) and our customers’ support needs can include psychosis, forensic and personality disorders.

Join our Mental Health team as a Support Officer

We have spent the last 10 years designing our services to be fully psychologically informed. Most of our services have specialist therapeutic input and colleagues have access to specialised mental health training delivered by MH professionals. All our services provide regular reflective practice spaces to our colleagues to formulate complex cases and find constructive ways forward. All these measures make us the ideal partner for NHS trusts across London with whom we deliver several integrated services.

We believe in providing care and support to our clients that will enable them to make informed decisions about their life that will increase their sense of wellbeing: this might be greater independence, better coping strategies or a richer network and sense of self achievement.

We offer you the chance to develop your own skills through regular line management supervision, reflective practice, access to a ten-day course on relevant mental health topics and working together with your specialist colleagues.

We’re an organisation with strong values. We keep our promises; we do a great job; we value diversity; we work together; and we look for ways to improve. These are what make us such a great team, working together as one to achieve our vision.

The role

We have a fantastic opportunity for a Support Officer to join us in our Camden based intensive supported housing service for individuals with Mental Health. This scheme works in partnership with the NHS, giving you a great opportunity to work closely with professionals such as Psychologist’s and Occupational Therapists, as well as the close-knit, friendly team of 4 Support Officers and 1 Specialist Support Officer.

• Location: Camden, Cliff Road
• Salary: £23,001 per annum
• Contract: Full time 11 month FTC with potential to become permanent
• Shifts: 37.5 hours per week varying from 08:00-16:00, 10:00-18:00 and 13:00-21:00. You will be required to work 3 out of 6 weekends and do roughly 5 sleep-in shifts each month (13:00-23:00 then 08:00-14:00 the next day).

Your responsibilities will include:
• Undertaking key work sessions, support planning, risk assessments and needs reviews.
• Creating an environment that promotes opportunities for our customers to develop, learn and enable skills towards independence
• Use SMART goal planning to provide needs led holistic support
• Support customers to develop the necessary skills to live independently, and to access training, education, and work.

What you will need to succeed

We are looking for someone who believes in working together as part of a team, who shares our values and who is friendly, engaged and committed to achieving great outcomes for our customers. The successful candidate will have:
• Experience of working with people that have a mental health diagnosis, either in a support capacity
• Knowledge of policies & procedures, including: Safeguarding, Health & Safety, Customer Care
• Must be able to commit to the early and late shifts, including 3 out of 6 weekends and roughly 5 sleep-in shifts each month

The offer

Our [email protected] benefits offer you an array of perks designed with your wellbeing in mind.
• Salary: £23,001 per annum
• Your holidays are important to us. Take up to 28 days annual leave
• Lean travel. Spread the cost of your commute with a season ticket loans and our Cycle2Work scheme, open to all colleagues
• Get paid to do good. We offer you two days off on full pay each year to volunteer in our communities.
• Look after your loved ones. Our healthcare cash back plan allows you to claim back cash for you and your family’s healthcare.
• Well done! With our colleague recognition programme, you will know when you’ve done a #greatjob
• Learning never stops. One Academy, our innovative, in-house learning and development offering is designed to help you take your career to the next level.
• We’re here for you. Our employee assistance programme offers counselling and support for you and your family 24/7.
• Stay book-smart. Take up to five paid days off per year to study toward a relevant qualification.
• Experience new things. We offer you a career break after 3 years’ continuous service.

About us

 As an organisation with a strong social purpose, One Housing works in some of the most diverse communities in the UK and their workforce reflects that. We understand the strength we gain from having and supporting our diverse teams. The different skills and experiences that our colleagues from different backgrounds bring to us allow us to make better decisions, consider different views and be an altogether more interesting and cohesive place to work.

We welcome applications from everyone.

Support Officer

At One Housing, we don’t only believe that everyone deserves a safe, secure, affordable home. We also believe that everyone deserves to realise their full potential and lead a fulfilling life.

Our Mental Health team is vital to helping us deliver on this vision. We work to transform the life experience of people with mental health support needs. The support we provide is delivered in a range of settings (like supported housing, assessment centres and outreach) and our customers’ support needs can include psychosis, forensic and personality disorders.

Join our team as a Support Officer

We have spent the last 10 years designing our services to be fully psychologically informed. Most of our services have specialist therapeutic input and colleagues have access to specialised mental health training delivered by MH professionals. All our services provide regular reflective practice spaces to our colleagues to formulate complex cases and find constructive ways forward. All these measures make us the ideal partner for NHS trusts across London with whom we deliver several integrated services.

We believe in providing care and support to our clients that will enable them to make informed decisions about their life that will increase their sense of wellbeing: this might be greater independence, better coping strategies or a richer network and sense of self achievement.

We’re an organisation with strong values. We keep our promises; we do a great job; we value diversity; we work together; and we look for ways to improve. These are what make us such a great team, working together as one to achieve our vision.

The role

We have a fantastic opportunity for a Support Officer to join us in our Islington based supported housing service for young individuals with complex needs. From day one you will work as part of a small, close-knit team to provide exceptional support and prepare the clients for independent living and a positive move on.

• Location: Islington - additional travel to a nearby scheme to offer support
• Salary: £23,001 per annum
• Contract: Full time 6 month FTC with potential to become permanent
• Shifts: Two shift patterns – either 8:00am – 4:30pm or 12:30pm – 8:30pm Tuesday-Thursday. 9:00am – 6:00pm Friday-Monday. Required to work every other weekend.

Your responsibilities will include:

• Carry out assessment to identify and prioritise needs
• Use SMART goal planning to provide needs led holistic support
• Develop and maintain positive links with clients and key stakeholders
• Create an environment that promotes opportunities for customers to develop, learn and enable skills towards independence
• Support customers to develop the necessary skills to live independently, and to access training, education and work

What you will need to succeed

We are looking for someone who believes in working together as part of a team, who shares our values and who is friendly, engaged and committed to achieving great outcomes for our customers. The successful candidate will have:

• Experience of working with vulnerable children and adults with complex needs
• Good communication skills and the ability to engage with, and respect the needs of vulnerable people
• A good understanding of the issues affecting young people with complex needs
• Housing sector knowledge including housing benefit applications
• Good IT skills to manage and maintain administration and recording systems

The offer

Our [email protected] benefits offer you an array of perks designed with your wellbeing in mind.
• Salary: £23,001 per annum
• Your holidays are important to us. Take up to 28 days annual leave
• Lean travel. Spread the cost of your commute with a season ticket loans and our Cycle2Work scheme, open to all colleagues
• Get paid to do good. We offer you two days off on full pay each year to volunteer in our communities.
• Look after your loved ones. Our healthcare cash back plan allows you to claim back cash for you and your family’s healthcare.
• Well done! With our colleague recognition programme, you will know when you’ve done a #greatjob
• Learning never stops. One Academy, our innovative, in-house learning and development offering is designed to help you take your career to the next level.
• We’re here for you. Our employee assistance programme offers counselling and support for you and your family 24/7.
• Stay book-smart. Take up to five paid days off per year to study toward a relevant qualification.
• Experience new things. We offer you a career break after 3 years’ continuous service.

About us

 As an organisation with a strong social purpose, One Housing works in some of the most diverse communities in the UK and their workforce reflects that. We understand the strength we gain from having and supporting our diverse teams. The different skills and experiences that our colleagues from different backgrounds bring to us allow us to make better decisions, consider different views and be an altogether more interesting and cohesive place to work.

We welcome applications from everyone.

Support Officer

At One Housing, we don’t only believe that everyone deserves a safe, secure, affordable home. We also believe that everyone deserves to realise their full potential and lead a fulfilling life.

Our Mental Health team is vital to helping us deliver on this vision. We work to transform the life experience of people with mental health support needs. The support we provide is delivered in a range of settings (like supported housing, assessment centres and outreach) and our customers’ support needs can include psychosis, forensic and personality disorders.

Join our team as a Support Officer

We have spent the last 10 years designing our services to be fully psychologically informed. Most of our services have specialist therapeutic input and colleagues have access to specialised mental health training delivered by MH professionals. All our services provide regular reflective practice spaces to our colleagues to formulate complex cases and find constructive ways forward. All these measures make us the ideal partner for NHS trusts across London with whom we deliver several integrated services.

We believe in providing care and support to our clients that will enable them to make informed decisions about their life that will increase their sense of wellbeing: this might be greater independence, better coping strategies or a richer network and sense of self achievement.

We’re an organisation with strong values. We keep our promises; we do a great job; we value diversity; we work together; and we look for ways to improve. These are what make us such a great team, working together as one to achieve our vision.

The role

We have a fantastic opportunity for a Support Officer to join us in our Hackney based supported housing service for young individuals with complex needs. From day one you will work as part of a small, close-knit team to provide exceptional support and prepare the clients for independent living and a positive move on.

• Location: Elderfield Road, Hackney
• Salary: £23,001 per annum
• Contract: Full time 6 month FTC with potential to become permanent
• Shifts: Week 1: 4 day week, Week 2: 6 day week alternating. Friday–Monday: 10:00am – 6:00pm. Tuesday-Thursday: 8:00am – 4:30pm or 12:30pm – 8:30pm. Required to work every other weekend.

Your responsibilities will include:

• Carry out assessment to identify and prioritise needs
• Use SMART goal planning to provide needs led holistic support
• Develop and maintain positive links with clients and key stakeholders
• Create an environment that promotes opportunities for customers to develop, learn and enable skills towards independence
• Support customers to develop the necessary skills to live independently, and to access training, education and work

What you will need to succeed

We are looking for someone who believes in working together as part of a team, who shares our values and who is friendly, engaged and committed to achieving great outcomes for our customers. The successful candidate will have:

• Experience of working with vulnerable children and adults with complex needs
• Good communication skills and the ability to engage with, and respect the needs of vulnerable people
• Knowledge of the housing sector including benefit applications
• Strong IT skills to manage and maintain administration and recording systems
• Good knowledge of policies & procedures, including: Safeguarding, Health & Safety, Customer Care

The offer

Our [email protected] benefits offer you an array of perks designed with your wellbeing in mind.
• Salary: £23,001 per annum
• Your holidays are important to us. Take up to 28 days annual leave
• Lean travel. Spread the cost of your commute with a season ticket loans and our Cycle2Work scheme, open to all colleagues
• Get paid to do good. We offer you two days off on full pay each year to volunteer in our communities.
• Look after your loved ones. Our healthcare cash back plan allows you to claim back cash for you and your family’s healthcare.
• Well done! With our colleague recognition programme, you will know when you’ve done a #greatjob
• Learning never stops. One Academy, our innovative, in-house learning and development offering is designed to help you take your career to the next level.
• We’re here for you. Our employee assistance programme offers counselling and support for you and your family 24/7.
• Stay book-smart. Take up to five paid days off per year to study toward a relevant qualification.
• Experience new things. We offer you a career break after 3 years’ continuous service.

About us

 As an organisation with a strong social purpose, One Housing works in some of the most diverse communities in the UK and their workforce reflects that. We understand the strength we gain from having and supporting our diverse teams. The different skills and experiences that our colleagues from different backgrounds bring to us allow us to make better decisions, consider different views and be an altogether more interesting and cohesive place to work.

We welcome applications from everyone.

Support Officer- Mental Health
At One Housing, we don’t only believe that everyone deserves a safe, secure, affordable home. We also believe that everyone deserves to realise their full potential and lead a fulfilling life.

Our Mental Health team is vital to helping us deliver on this vision. We work to transform the life experience of people with mental health support needs. The support we provide is delivered in a range of settings (like supported housing, assessment centres and outreach) and our customers’ support needs can include psychosis, forensic and personality disorders.

Join our Mental Health team as a Support Officer
We have spent the last 10 years designing our services to be fully psychologically informed. Most of our services have specialist therapeutic input and colleagues have access to specialised mental health training delivered by MH professionals. All our services provide regular reflective practice spaces to our colleagues to formulate complex cases and find constructive ways forward. All these measures make us the ideal partner for NHS trusts across London with whom we deliver several integrated services. We believe in providing care and support to our clients that will enable them to make informed decisions about their life that will increase their sense of wellbeing: this might be greater independence, better coping strategies or a richer network and sense of self achievement.

We offer you the chance to develop your own skills through regular line management supervision, reflective practice, access to a ten-day course on relevant mental health topics and working together with your specialist colleagues.

We’re an organisation with strong values. We keep our promises; we do a great job; we value diversity; we work together; and we look for ways to improve. These are what make us such a great team, working together as one to achieve our vision.
 
The role
We have a fantastic opportunity for a Support Officer to join us in our Camden based intensive supported housing service for 12 individuals with Mental Health. This scheme works in partnership with the NHS, giving you a great opportunity to work closely with professionals such as Psychologist’s and Occupational Therapists, as well as the close-knit, friendly team of 4 Support Officers and 1 Specialist Support Officer.
• Location: Camden, Cliff Road
• Salary: £23,001 per annum
• Contract: Full time, permanent
• Shifts: 37.5 hours per week varying from 08:00-16:00, 10:00-18:00 and 13:00-21:00. You will be required to work 3 out of 6 weekends and do roughly 5 sleep-in shifts each month (13:00-23:00 then 08:00-14:00 the next day).
Your responsibilities will include:
• Undertaking key work sessions, support planning, risk assessments and needs reviews.
• Creating an environment that promotes opportunities for our customers to develop, learn and enable skills towards independence
• Use SMART goal planning to provide needs led holistic support
• Support customers to develop the necessary skills to live independently, and to access training, education, and work.

What you will need to succeed
We are looking for someone who believes in working together as part of a team, who shares our values and who is friendly, engaged and committed to achieving great outcomes for our customers. The successful candidate will have:
• Experience of working with people that have a mental health diagnosis, either in a support capacity 
• Knowledge of policies & procedures, including: Safeguarding, Health & Safety, Customer Care
• Must be able to commit to the early and late shifts, including 3 out of 6 weekends and roughly 5 sleep-in shifts each month

The offer
Our [email protected] benefits offer you an array of perks designed with your wellbeing in mind.
• Salary: £23,001 per annum
• Your holidays are important to us. Take up to 28 days annual leave
• Lean travel. Spread the cost of your commute with a season ticket loans and our Cycle2Work scheme, open to all colleagues
• Get paid to do good. We offer you two days off on full pay each year to volunteer in our communities.
• Look after your loved ones. Our healthcare cash back plan allows you to claim back cash for you and your family’s healthcare.
• Well done! With our colleague recognition programme, you will know when you’ve done a #greatjob
• Learning never stops. One Academy, our innovative, in-house learning and development offering is designed to help you take your career to the next level.
• We’re here for you. Our employee assistance programme offers counselling and support for you and your family 24/7.
• Stay book-smart. Take up to five paid days off per year to study toward a relevant qualification.
• Experience new things. We offer you a career break after 3 years’ continuous service.

About us
 As an organisation with a strong social purpose, One Housing works in some of the most diverse communities in the UK and their workforce reflects that. We understand the strength we gain from having and supporting our diverse teams. The different skills and experiences that our colleagues from different backgrounds bring to us allow us to make better decisions, consider different views and be an altogether more interesting and cohesive place to work.

We welcome applications from everyone.

Business Support Officer (Therapies Team Support)

Full Time- Permanent Contract 
Salary- Band 1B on Cognus pay scale, points 15 to 23 dependent on experience (£23259 to £25186)
Location: Cognus Denmark Road, Carshalton

The Business Support Team are seeking to appoint an enthusiastic and innovative Business Support Officer to join our team.  This role will be part of the wider Business Support Team but will provide administration support, mainly, to the Cognus Therapies team.   

The successful candidate will need to have good keyboard skills and a keen eye for detail, as they will be updating and inputting data onto Synergy and various trackers.  Experience of proofreading would be advantageous.  They must have a very good knowledge of Microsoft Office applications and be proficient in the use of finance systems, for example, Xero and ApprovalMax. 

As part of the wider Business Support Team, they will be asked to assist with various administrative tasks depending on business needs and would be expected to meet and greet visitors to the team. The successful candidate would need to be able to communicate effectively with students, staff, and parents in a professional and friendly manner and have experience of taking minutes in high profile meetings across the Company.

Cognus is at a very exciting moment in its evolution and growth. To support this expansion, we are looking for a professional and experienced individual who is willing to learn about the various teams that the wider Business Support Team support. An individual that enjoys a varied workload, is very organised, has a good understanding of Speech and Language and Occupational Therapy and who would be committed to delivering with excellence for the wider Business Support Team.

You will give us great commitment and in return we offer an excellent package including:

i) regular support and supervision;

ii) flexible working;

iii) workplace pension scheme;

iv) salary £23259 to £25186 per annum;

v) 28 days annual leave pro rata (inclusive of three between Xmas & New Year);

vi) Perkbox and Sovereign Healthcare Cashback plans

If you are interested and would like to be considered for this role, please apply to with a CV and covering note (of no more than two sides, minimum font size 11) outlining your suitability. The deadline for receipt is midnight on 21st March 2021. Candidates are requested to be available via on-line interview.  For an informal conversation about the role please contact Julie-Anne Walter, Business Support Manager, contact details via our website.

All offers of employment are subject to successful completion of recruitment formalities which includes an enhanced DBS check. These checks must have been completed prior to commencement of employment. We expect our staff to have due regard for safeguarding and promoting the welfare of children and young people and to follow the child protection procedures adopted by the Company and the Local Safeguarding Children’s Board.

We have several other roles we are recruiting to at different levels within Cognus. Please get in touch for an informal conversation about these and other opportunities if you or anyone else you know may be interested in working with us.

Specialist Support Officer

At One Housing, we don’t only believe that everyone deserves a safe, secure, affordable home. We also believe that everyone deserves to realise their full potential and lead a fulfilling life.

Our Mental Health team is vital to helping us deliver on this vision. We work to transform the life experience of people with mental health support needs. The support we provide is delivered in a range of settings (like supported housing, assessment centres and outreach) and our customers’ support needs can include psychosis, forensic and personality disorders.

Join our Mental Health team as a Specialist Support Officer

We have spent the last 10 years designing our services to be fully psychologically informed. Most of our services have specialist therapeutic input and colleagues have access to specialised mental health training delivered by MH professionals. All our services provide regular reflective practice spaces to our colleagues to formulate complex cases and find constructive ways forward. All these measures make us the ideal partner for NHS trusts across London with whom we deliver several integrated services.

We believe in providing care and support to our clients that will enable them to make informed decisions about their life that will increase their sense of wellbeing: this might be greater independence, better coping strategies or a richer network and sense of self achievement.

We offer you the chance to develop your own skills through regular line management supervision, reflective practice, access to a ten-day course on relevant mental health topics and working together with your specialist colleagues.

We’re an organisation with strong values. We keep our promises; we do a great job; we value diversity; we work together; and we look for ways to improve. These are what make us such a great team, working together as one to achieve our vision.

The role

We have a fantastic opportunity for a Specialist Support Officer to join us in our Camden based intensive supported housing service for individuals with long term complex Mental Health support needs. This scheme works in partnership with the NHS, giving you a great opportunity to work closely with professionals such as Psychologist’s and Occupational Therapists, as well as the close-knit, friendly team of 5 Support Officers.

• Location: Camden Tile House.
• Salary: £25,500 per annum.
• Working hours: 37.5 hours per week. Shift work from 8:00am – 16:00pm and 13:00pm – 21:00pm. Ongoing rolling rota – required to work every other weekend.

Your responsibilities will include:

• SMART goal planning to provide needs led holistic support.
• Carrying out assessments to identify and prioritise needs.
• Create an environment that promotes opportunities for customers to develop, learn and enable skills towards independence.
• Undertake group and 1-1 interventions with clients of a specialist nature.
• Provide support to customers through a key-worker system.

What you will need to succeed

We are looking for someone who believes in working together as part of a team, who shares our values and who is friendly, engaged and committed to achieving great outcomes for our customers. The successful candidate will have:

• A minimum qualification level of NVQ level 3 or equivalent in subjects such as therapeutic studies, psychology, counselling, CBT or dialectical behavioural therapy.
• A minimum of 1 years work experience in mental health.
• Knowledge and experience of using specialist assessment tools, methods and case formulation.
• Knowledge of evidence based specialist interventions.
• Experience of undertaking customer assessments, support planning and key-working with a clear outcome focus.
• Knowledge about recovery model, peer support and coproduction procedures.
• Experience working in community settings therapeutically, including assessments, designing interventions and demonstrating outcomes.
• Experience running therapeutic groups.
• Must have hands on working experience of providing therapy lead services with a similar clientele.

The offer

Our [email protected] benefits offer you an array of perks designed with your wellbeing in mind.
• Salary: £25,500 per annum
• Your holidays are important to us. Take up to 28 days annual leave
• Lean travel. Spread the cost of your commute with a season ticket loans and our Cycle2Work scheme, open to all colleagues
• Get paid to do good. We offer you two days off on full pay each year to volunteer in our communities.
• Look after your loved ones. Our healthcare cash back plan allows you to claim back cash for you and your family’s healthcare.
• Well done! With our colleague recognition programme, you will know when you’ve done a #greatjob
• Learning never stops. One Academy, our innovative, in-house learning and development offering is designed to help you take your career to the next level.
• We’re here for you. Our employee assistance programme offers counselling and support for you and your family 24/7.
• Stay book-smart. Take up to five paid days off per year to study toward a relevant qualification.
• Experience new things. We offer you a career break after 3 years’ continuous service.

About us

 As an organisation with a strong social purpose, One Housing works in some of the most diverse communities in the UK and their workforce reflects that. We understand the strength we gain from having and supporting our diverse teams. The different skills and experiences that our colleagues from different backgrounds bring to us allow us to make better decisions, consider different views and be an altogether more interesting and cohesive place to work.

We welcome applications from everyone.

Age UK's vision is a world where everyone can love later life. We know some people can face illness, loneliness or poverty as they grow older. Whatever the situation, Age UK provides support and vital services to help make later life the best it can be.

We currently have a fantastic opportunity for a Project Support Officer within our Wellbeing team (this is a fixed term contract until Dec 2023). This role will provide support and assist in the delivery of a high-profile Dementia programme.

To be considered for this fantastic opportunity, please attached a full cover letter with your application stating your transferrable skills and why you wish to work for Age UK.

You will have

* Project support skills, and an understanding of project management tools is desirable
* Experience of supporting, planning and delivering projects to agreed quality standards.
* Ability to build and maintain relationships with internal and external partners in order to meet objectives.
* Excellent organisational skills and proven ability to track progress of deliverables.
* Ability to assess risk & escalate issues according to agreed processes & procedures
* The ability to prioritise competing deadlines and workloads.
* Excellent oral and written communication skills including the ability to report on progress in writing and verbally.
* Experience of compiling data and reports, including preparation of tables and graphs.
* Strong MS Office skills, especially Excel.

What we offer in return

* Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme.
* Excellent pension scheme, life assurance, Simply Health cashback plan and EAP.
* Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan.
* Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
* Discount on Gym Membership and Go Sweat Fitness & Wellbeing Benefit.
* You Did It Awards - recognition awards from £100-250.

Additional Information

For a full list of benefits please click here https://www.ageuk.org.uk/about-us/jobs/employee-benefits/

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria. We welcome requests for flexible working.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

Business Support Officer (Sutton Music Service)

Full Time- Permanent Contract 
Salary- Band 1B on Cognus pay scale, points 15 to 23 dependent on experience (£23259 to £25186)
Location: Cognus Denmark Road, Carshalton

The Business Support Team are seeking to appoint an enthusiastic and innovative Business Support Officer to join our team. This role will be part of the wider Business Support Team but will provide administration support mainly to the Sutton Music Service.   

We are looking for an individual with an understanding and interest in the music industry and music education for children and young people. The successful candidate will need to have good keyboard skills and a keen eye for detail, as they will be updating and inputting data onto SpeedAdmin and they must have a very good knowledge of Microsoft Office applications.  As part of the wider Business Support Team, they will be asked to assist with various administrative tasks depending on business needs and would be expected to meet and greet visitors to the team. The successful candidate would need to be able to communicate effectively with students, staff, and parents in a professional and friendly manner and have experience of taking minutes in high profile meetings.

Cognus is at a very exciting moment in its evolution and growth. To support this expansion, we are looking for a professional and experienced individual who is willing to learn about the various teams that the wider Business Support Team support. An individual that enjoys a varied workload, is organised, has a good understanding of musical instruments and who would be committed to delivering with excellence for the wider team and the Sutton Music Service.

You will give us great commitment and in return we offer an excellent package including:

i) regular support and supervision;

ii) flexible working;

iii) workplace pension scheme;

iv) salary £23259 to £25186 per annum;

v) 28 days annual leave pro rata (inclusive of three between Xmas & New Year);

vi) Perkbox and Sovereign Healthcare Cashback plans

If you are interested and would like to be considered for this role, please apply with a CV and covering note (of no more than two sides, minimum font size 11) outlining your suitability. The deadline for receipt is midnight on 21st March 2021. Candidates are requested to be available via on-line interview.  For an informal conversation about the role please contact Julie-Anne Walter, Business Support Manager, contact details via our website.

All offers of employment are subject to successful completion of recruitment formalities which includes an enhanced DBS check. These checks must have been completed prior to commencement of employment. We expect our staff to have due regard for safeguarding and promoting the welfare of children and young people and to follow the child protection procedures adopted by the Company and the Local Safeguarding Children’s Board.

We have several other roles we are recruiting to at different levels within Cognus. Please get in touch for an informal conversation about these and other opportunities if you or anyone else you know may be interested in working with us.

An international working animal charity are looking for a Project Support Officer. The candidate is responsible for administrative tasks including scheduling meetings, writing up workshops, processing expenses and assisting in developing the Services Department. Assisting in project frameworks, collation of data and delivery of departmental KPIs. Developing and managing internal communications channels for the Services Department providing an efficient, effective and swift service to the whole organisation.

Key responsibilities

* Liaise with team members and Director to ensure collaboration of developments
* Build capacity, promote and support reporting processes across the charity's overseas operations.
* Collate and respond to outreach applications
* Support the communications and fundraising team by facilitating a regular current flow of audio-visual content and case studies from all projects.
* Aid in project data monitoring and collection.
* Provide support for Dashboard and Pipeline developments
* Administrative support to the rest of the departmental teams
* Taking notes and recording workshops and internal meetings
* Provide programme reviews as requested, assist in delivery of the Annual Review

Person specification

* Knowledge of both theoretical and practical aspects of project management
* Knowledge of risk assessment, mitigation, and management
* Experience of international project governance in relation to conduct and safeguarding, financial management, health and safety
* Experience of training and / or facilitation to build project management capacity of colleagues and partners
* Experience of working in fast paced, delivery orientated environments
* Experience of working in an international environment and working with colleagues in different time zones and cultures
* Experience of scheduling and administrating meetings
* Experience of monitoring, reporting and record keeping
* Experience of delivering projects or programmes from inception to completion
* Experience of developing and managing project budgets
* Experience of development and implementation of project management systems and processes including planning, reporting, monitoring and evaluation, and impact.

If you would like to receive an Information Pack for this role, and details on how to apply, please send your CV before the closing date to [email protected]
Closing date for applications: Friday 5th March 2021 but they will be reviewing applications on a rolling basis.

Could you use your analytical skills and experience in using FastStats to support an insight-driven approach in the delivery of supporter communications?

ActionAid is an international charity that works with women and girls living in poverty. Our dedicated local staff are ending violence against women and girls and helping change lives, for good. We won’t stop until women and girls are out of danger, out of poverty and on track to create the future they want.

At ActionAid UK we are focused on making real difference by helping people use their own power to fight poverty and injustice. The Data & Analysis team provides data, analysis and insight to help the organisation better understand its supporters, and this  role has responsibility for its supporter communications selections. We are looking for an experienced selections analyst who is comfortable using FastStats with Cascade on a daily basis and is able to create database queries to extract data from large relational databases.

With excellent attention to detail you will work with the fundraising and campaigning teams to understand the tactical and strategic aims of supporter communications and deliver data selections to fulfil these You should enjoy working with others and will bring a proactive approach to solving data problems and challenging the underlying processes that create them.

The ideal candidate will be passionate about supporter communications and will have previously worked in a fundraising environment with an understanding of how to use segmentation, targeting and testing.

If you have this skillset, along with a passion to work within an organisation committed to changing the lives of women and girls living in poverty, this may be the role for you.

ActionAid is passionate about supporting flexible working. If you would like to discuss flexible working options, including the possibility of a job share for this role, there will be space to do so during the interview process.

ActionAid is committed to driving improvement through digital channels, tools and ways of working. We will ensure that we provide the technology and the training to enable all staff to perform their roles to the best of their abilities. In return, we ask that all staff are committed to continually improving their digital skills and knowledge within the working environment. Our recruitment processes will evaluate the digital skills of all applicants

Please note you will need the right to work in the UK in order to apply for this role.

**Interviews will be held on 10/3/2021

**Please note this is a 10 month fixed term contract.

Position Overview:

Room to Read has experienced tremendous growth since our founding in early 2000 and the Development and Communications Department (DevCom) is responsible for raising the funds necessary to run the organization and implement our high-quality programs. The Global Support Analyst position plays a critical role in supporting the Chief Development and Communications Officer (CDCO), the Senior Director of International Business Development (SDIBD) and Director of Global Business Operations (DGBO) as well as the full Leadership Team by providing administrative support, streamlining and prioritizing activities and communicating directly with donors. This position provides a combination of day-to-day support to the CDCO, SDIBD and DGBO and will also handle information flow on behalf of the Development and Communications Leadership Team. Based in London, the Global Support Analyst reports to the Director of Global Business Operations (based in San Francisco).

Duties & Responsibilities:

Leadership support

• Provide day-to-day assistance to the CDCO, including scheduling, travel (flights, hotels, inter-city transportation), expenses, communications, presentations, database updates, and other needs as and when they arise.
• Proactively assess CDCO’s workload and needs to provide assistance streamlining communication and processes. Help to coordinate their workload to ensure they are able to balance meeting needs with time to handle strategic projects.
• Provide day-to-day assistance to the SDIBD, including scheduling, travel (flights, hotels, inter-city transportation), expenses, and other needs as and when they arise.
• Support the CDCO and Director of Global Business Operations in working with the CEO and CEO Team on critical activities including Board of Director materials.
• Support the Director of Global Business Operations on budgeting, revenue, expenses and timekeeping for the full Development and Communications Team.
• Review documents and materials ahead of the CDCO to ensure the CDCO’s review time is spent as efficiently as possible.
• Coordinate global DevCom meetings and DevCom Senior Leadership Team and Extended Leadership Team meetings across multiple international time zones by setting agendas, note-taking, managing recordings and dissemination of meeting using Microsoft Teams, and managing logistical details.
• Coordinate internal resources pertaining to Room to Read’s ten Regional Boards including supporting DevCom staff with database management for Board members.
• Calculate accurate expense reports and Room to Read credit card statements, flagging irregularities and moving the reports through the approval process.
• Support onboarding and training for new DevCom staff at a global level when needed.

Donor communication

• Draft presentations/pitches for corporations, foundations, schools, and prospective donors.
• Coordinate donor correspondence for the CDCO’s donor portfolio, including: personalized acknowledgments, stewardship reports, donor project reports, and other outreach to donors / prospects.
• Assist the Development and Communications Leadership Team in coordinating and preparing for donor meetings and conferences.
• Respond to phone inquiries, decide how best to route questions, and draft responses to or respond to selected email messages at the direction of the CDCO. 
• Occasional event and mailing support – coordinating logistics, food, etc.
• Other duties, as required

Qualifications:

• A minimum of 1-2+ years of experience in a fast-paced, growth-oriented environment
• History of dedicated volunteer activity and/or commitment to non-profit organizations
• Strong written and verbal communication skills
• Adept at using Excel, Word, PowerPoint and Outlook
• Detail oriented and strong organizational skills
• Proactive and tenacious troubleshooting skills
• Flexible and able to adapt to changing priorities
• Ability to work independently and as part of a team
• Results-oriented and strong work ethic
• Ability to juggle multiple priorities simultaneously and take initiative

Preferred:

• Experience traveling and/or living internationally or working across cultures
• Experience with fundraising
• Experience using CRM systems, specifically Salesforce or NGOC

Compensation:

Room to Read offers a competitive pay with excellent benefits. The non-monetary compensation includes a unique opportunity to be part of an innovative, meaningful, fun, and rapidly growing organization that is changing the world through literacy and gender equality in education.

Location(s)

Global Office - United Kingdom - London

To be successful at Room to Read, you will also: 

• Have passion for our mission and a strong desire to impact a dynamic nonprofit organization 
• Be a proactive and innovative thinker who achieves results and creates positive change
• Have a very high level of personal and professional integrity and trustworthiness  
• Embrace diversity and a commitment to collaboration 
• Thrive in a fast-paced and fun environment 

Room to Read is proud to be an equal opportunity employer committed to identifying and developing the skills and leadership of people from diverse backgrounds. EOE/M/F/Vet/Disabled