Support officer jobs in london, greater london
Our expert care staff and trained volunteers provide clinical, emotional and practical support for families across North and Central London and Hertsmere. Designed by families, for families, our hospice building - The Ark - provides a space where children who are seriously unwell are accepted as they are, safe to play, explore, express themselves and build confidence.
Shortlisted in three categories for the prestigious 2023 Third Sector Awards, including Charity Chief Executive of the Year and Fundraising Campaign of the Year, the charity has seen sustained growth over the past three years. We are looking for high quality professionals to be a part of our ongoing success.
JOB DESCRIPTION
We are hiring two Community Engagement Officers to join our ambitious team. Reporting to the Community
Engagement Manager, these two roles will work closely together to support the growth of our Community Giving Program from £310,000 to £650,000 over the next three years.
The Community Engagement Officer will be be responsible for implementing, and supporting the development of, our donor acqusition and retention strategies for key organisations across our catchment area; identifying new opportunities for growth, and analysing the effectiveness of fundraising initiatives to ensure targets are achieved. The post holder will excel at providing exceptional stewardship and using data insight to guide decision-making.
ABOUT YOU
We are seeking a professional fundraiser with demonstrable experience in community fundraising or corporate partnerships. Experience managing a portfolio of community groups or in securing successful long-term partnerships is essential.
You will be a friendly, empathetic and confident public speaker who enjoys networking with a variety of internal and external stakeholders – able to instantly connect with others and communicate effectively about our work.
You will hold a full UK driving license and be willing to travel across our catchment area to meet supporters.
Occasionally undertaking weekend, early morning, and evening work – time off in lieu will be given.
Kindly see the attached job description for more information about this opportunity. We encourage early applications, as we reserve the right to close this role early if we receive sufficient applications.
Please note an enhanced DBS disclosure with Child Barring will be required for this post. Our recruitment checks, induction, ongoing support and supervision, reflect our commitment to safeguarding the families we support.
Applications will be reviewed as they are received, and we reserve the right to close this role early. We therefore encourage you to apply as soon as possible.
Noah's Ark Commitment to Diversity, Equity and Inclusion
Noah’s Ark Children’s Hospice is an equal opportunity employer and particularly welcomes applications from groups who are currently under-represented in our staff.
Our diversity council is working hard to construct positive changes within our organisation. We are a disability-confident employer and part of our commitment is to interview all applicants with a disability who meet the minimum criteria for a job vacancy and consider them on their abilities.
We help children who are seriously unwell make the most of every day





Are you passionate about the future of healthcare technology and data? Do you want to help shape the conversation around AI in medicine and support projects that influence national policy and workforce planning? If so, we’d love to hear from you.
At the Royal College of Radiologists (RCR), we’re looking for an enthusiastic and organised AI and Data Coordinator to join our External Affairs team. This is a unique opportunity to work at the intersection of cutting-edge technology and healthcare, supporting our AI programme and delivering sector-leading workforce data projects.
What You’ll Do
Support our AI Programme
- Be the first point of contact for AI-related queries and stakeholders.
- Organise and support meetings with leading experts in healthcare AI.
- Coordinate events, maintain documentation, and track project progress.
- Help ensure the RCR remains a leading voice in healthcare AI.
Deliver High-Impact Data Projects
- Support the planning, delivery, and analysis of our annual workforce censuses.
- Maintain contact lists, track responses, and validate data.
- Assist with data visualisation and reporting (training provided).
- Help produce reports that influence media, government, and NHS workforce planning.
General Responsibilities
- Provide excellent customer service to internal and external stakeholders.
- Maintain accurate records and documentation.
- Draft correspondence, reports, and briefings.
- Uphold data protection and confidentiality standards.
What You’ll Need
Essential
- Strong literacy and numeracy skills.
- Proven experience in administration and project support.
- Confident using Microsoft Office (Outlook, Word, Excel, PowerPoint, Teams, SharePoint).
- Excellent organisational and time management skills.
- Analytical mindset with attention to detail.
- Ability to work independently and collaboratively.
- Strong communication and relationship-building skills.
- Commitment to equality, diversity, and professional development.
Desirable
- Interest in AI, healthcare technology, or data analysis.
- Experience with Excel or Power BI.
- Ability to summarise complex information and take accurate meeting minutes.
This is more than just a coordination role — it’s a chance to be part of something meaningful. You’ll help shape the future of radiology and oncology, support doctors across the UK, and contribute to projects that make a real difference in patient care.
Why join us?
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (60% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
Location: Causton Street Office, Pimlico, London/Hybrid
Contract: 12- month fixed term, part-time (28 hours per week)
Salary: £38,240 (£47,800 FTE)
The London Diocesan Fund (LDF) is seeking a Diocesan Safeguarding Advisor to play a key role within the Safeguarding team, based from Causton Street, Pimlico.
Job Summary
Work as a team to support the Diocese of London in safeguarding children, young people and vulnerable adults in line with both UK legislation and House of Bishops Guidance. Responds well to safeguarding allegations and concerns, management of risk and making the church a safer place in line with the Church of England National Safeguarding Standards.
Job responsibilities
Casework
- Respond to concerns and allegations of harm, working with statutory agencies; and protection of those who work with children and vulnerable adults in line of the House of Bishops Guidance.
- Acting as a contact point for those in church and statutory agencies, provide advice on all safeguarding matters, ensuring the DST is operating in line with the law, government guidance and national practice guidance from the House of Bishops. Ensure that safeguarding procedures are carried out throughout the process, with appropriate liaison with statutory agencies.
- Ensure appropriate support for alleged victims and their families and respondents and their families, throughout an investigation and thereafter.
- Maintain practices standards in all case work, ensuring five key principles underpin all adult safeguarding work, human rights and have due regard to mental capacity and acting in the best interests of those in need of support. Supporting practice and policy development around case management safeguarding processes.
- Work with individuals who come to our attention to ensure appropriate risk assessment and risk management plans to set boundaries within a church setting; for those who are convicted of an offence, or where there are continuing unresolved concerns regarding risks to others.
- Work with statutory agencies, including attending appropriate strategy meetings, case conferences as arranged by statutory agencies or requested by the Casework Manager or Head of Safeguarding.
- Ensure that referrals to the DBS for barring from work with children or vulnerable adults and reports to the Charities Commission are submitted in line with statutory guidance.
- Ensure that the Bishop of London, area Bishop, Archdeacon and Head of Safeguarding and Case Work Manager are always informed when an allegation of abuse is made against a church officer. To manage case work within legal parameters and in line with the House of Bishops Guidelines.
General
- Provide professional safeguarding advice and undertake pro-active relationship management to ensure parishes and worshipping communities are aware of their responsibilities in relation to safeguarding children and adults who may be at risk of abuse or neglect; to keep them abreast of policy and practice developments.
- Under the direction of the Safer Churches Programme Manager to undertake strategic safeguarding projects and improvement work including polices and projects in line with identified business needs and operational plans. Developing initiatives to support the effective implementation across your designated area in order to ensure excellent safeguarding practices across the Diocese.
- Understand and implement, where necessary, information sharing protocols.
- Assess risk and advise on safer recruitment with the use of the Disclosure and Barring Service.
Training and Professional Development
- Deliver where required training including bespoke inputs when gaps are identified and the Parish Safeguarding Officer Induction package.
- Undertake as appropriate continuing training and professional development in the safeguarding field.
Please refer to the attached Job Description for the full details on the main responsibilities.
Person Specification
Essential
- A social work qualification recognised by the Health and Care Professional Council, or a similar qualification in a related area/profession, or experience.
- Specific training in a variety of aspects of child or adult safeguarding.
- Experience of working with a range of statutory and non-statutory organisations in managing or contributing to safeguarding, including managing allegations against people in positions of trust and the management of those who may pose a risk.
- Experience of a fast-paced environment with ability to be flexible and adaptable to changing priorities and the ability to manage your own time/priorities.
- Knowledge of Safeguarding adults and children policy, procedures and legislation and experience of child and/or adult safeguarding work as a practitioner.
- Practitioner experience of working with victims or survivors of abuse, including adults with mental health issues.
- Practitioner experience of working with perpetrators of any form of abuse.
- Knowledge and experience of recognition of risk, risk assessment and risk management and the ability to contribute to multi-agency risk meetings. Knowledge of processes such as MAPPA, MARAC and PREVENT.
- Excellent listening and communication skills and strong verbal communications skills and ability to produce clear written records and reports.
- Have exceptional people skills and the ability to build positive partnerships and relationships with key stakeholders.
- Ability to work sensitively with survivors, those who are subject to allegations and/or those that may pose a risk.
- In sympathy with the aims of the Church of England.
- Right to work in the UK.
- The person will require an enhanced DBS check.
Desirable
- Some understanding of Church of England structures and experience of working with the Church or other faith groups in respect of safeguarding children and/or adults who may be vulnerable
Please refer to the attached Job Description for the full details on Person Specification.
About the London Diocesan Fund
The London Diocesan Fund (LDF) is the employment body that serves and supports the Diocese of London and Church of England. The Diocese of London comprises of c400 parishes north of the River Thames and within the M25 motorway.
The Church of England in London is growing, vibrant and at the heart of communities throughout the capital. At the London Diocesan Fund, we seek to do everything we can to support this mission and growth, using our resources to help our parishes and chaplains to serve over 4 million people.
Equality, Diversity, and Inclusion
The Diocese of London is committed to creating and sustaining a diverse and inclusive workforce which represents our context and wider community.
We are aware that those of Global Majority Heritage/United Kingdom Minority Ethnic (GMH/UKME), women, and disabled people are currently under-represented among our clergy and workforce, and we particularly encourage applications from those with the relevant skills and experience that will increase this representation.
Safeguarding
The Diocese of London is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults.
Benefits of working with us
The LDF offers a supportive working environment, opportunity for career development and the following financial benefits:
- Competitive remuneration package
- 27 annual leave days to rise to 30 after 5 years’ service, plus bank holidays
- 15% employer pension contribution and salary sacrifice available
- Death in service benefit x3 of basic gross salary
- Enhanced maternity leave of six months full pay, after 12 months of employment
- Season ticket loans for public transport
- Access to Benenden Health Insurance
- EAP counselling through Health Assured
- Up to £100 for eye test and contribution to spectacles
- Two additional paid days for community volunteering
The interviews will be held on the first week of August in-person at our office in London.
For every Londoner to encounter the love of God in Christ




The client requests no contact from agencies or media sales.
Contract: Full-time, permanent (35 hours per week)
Location: London Diocesan House, Pimlico, London/Hybrid
Salary: £47,800 pa
The London Diocesan Fund (LDF) is seeking a Diocesan Safeguarding Advisor to play a key role within the Safeguarding team, based from Causton Street, Pimlico.
Job Summary
Work as a team to support the Diocese of London in safeguarding children, young people and vulnerable adults in line with both UK legislation and House of Bishops Guidance. Responds well to safeguarding allegations and concerns, management of risk and making the church a safer place in line with the Church of England National Safeguarding Standards.
Job responsibilities
Casework
- Respond to concerns and allegations of harm, working with statutory agencies; and protection of those who work with children and vulnerable adults in line of the House of Bishops Guidance.
- Acting as a contact point for those in church and statutory agencies, provide advice on all safeguarding matters, ensuring the DST is operating in line with the law, government guidance and national practice guidance from the House of Bishops. Ensure that safeguarding procedures are carried out throughout the process, with appropriate liaison with statutory agencies.
- Ensure appropriate support for alleged victims and their families and respondents and their families, throughout an investigation and thereafter.
- Maintain practices standards in all case work, ensuring five key principles underpin all adult safeguarding work, human rights and have due regard to mental capacity and acting in the best interests of those in need of support. Supporting practice and policy development around case management safeguarding processes.
- Work with individuals who come to our attention to ensure appropriate risk assessment and risk management plans to set boundaries within a church setting; for those who are convicted of an offence, or where there are continuing unresolved concerns regarding risks to others.
- Work with statutory agencies, including attending appropriate strategy meetings, case conferences as arranged by statutory agencies or requested by the Casework Manager or Head of Safeguarding.
- Ensure that referrals to the DBS for barring from work with children or vulnerable adults and reports to the Charities Commission are submitted in line with statutory guidance.
- Ensure that the Bishop of London, area Bishop, Archdeacon and Head of Safeguarding and Case Work Manager are always informed when an allegation of abuse is made against a church officer. To manage case work within legal parameters and in line with the House of Bishops Guidelines.
General
- Provide professional safeguarding advice and undertake pro-active relationship management to ensure parishes and worshipping communities are aware of their responsibilities in relation to safeguarding children and adults who may be at risk of abuse or neglect; to keep them abreast of policy and practice developments.
- Under the direction of the Safer Churches Programme Manager to undertake strategic safeguarding projects and improvement work including polices and projects in line with identified business needs and operational plans. Developing initiatives to support the effective implementation across your designated area in order to ensure excellent safeguarding practices across the Diocese.
- Understand and implement, where necessary, information sharing protocols.
- Assess risk and advise on safer recruitment with the use of the Disclosure and Barring Service.
Training and Professional Development
- Deliver where required training including bespoke inputs when gaps are identified and the Parish Safeguarding Officer Induction package.
- Undertake as appropriate continuing training and professional development in the safeguarding field.
Please refer to the attached Job Description for the full details on the main responsibilities.
Person Specification
Essential
- A social work qualification recognised by the Health and Care Professional Council, or a similar qualification in a related area/profession, or experience.
- Specific training in a variety of aspects of child or adult safeguarding.
- Experience of working with a range of statutory and non-statutory organisations in managing or contributing to safeguarding, including managing allegations against people in positions of trust and the management of those who may pose a risk.
- Experience of a fast-paced environment with ability to be flexible and adaptable to changing priorities and the ability to manage your own time/priorities.
- Knowledge of Safeguarding adults and children policy, procedures and legislation and experience of child and/or adult safeguarding work as a practitioner.
- Practitioner experience of working with victims or survivors of abuse, including adults with mental health issues.
- Practitioner experience of working with perpetrators of any form of abuse.
- Knowledge and experience of recognition of risk, risk assessment and risk management and the ability to contribute to multi-agency risk meetings. Knowledge of processes such as MAPPA, MARAC and PREVENT.
- Excellent listening and communication skills and strong verbal communications skills and ability to produce clear written records and reports.
- Have exceptional people skills and the ability to build positive partnerships and relationships with key stakeholders.
- Ability to work sensitively with survivors, those who are subject to allegations and/or those that may pose a risk.
- In sympathy with the aims of the Church of England.
- Right to work in the UK.
- The person will require an enhanced DBS check.
Desirable
- Some understanding of Church of England structures and experience of working with the Church or other faith groups in respect of safeguarding children and/or adults who may be vulnerable
Please refer to the attached Job Description for the full details on Person Specification.
About the London Diocesan Fund
The London Diocesan Fund (LDF) is the employment body that serves and supports the Diocese of London and Church of England. The Diocese of London comprises of c400 parishes north of the River Thames and within the M25 motorway.
The Church of England in London is growing, vibrant and at the heart of communities throughout the capital. At the London Diocesan Fund, we seek to do everything we can to support this mission and growth, using our resources to help our parishes and chaplains to serve over 4 million people.
Equality, Diversity, and Inclusion
The Diocese of London is committed to creating and sustaining a diverse and inclusive workforce which represents our context and wider community.
We are aware that those of Global Majority Heritage/United Kingdom Minority Ethnic (GMH/UKME), women, and disabled people are currently under-represented among our clergy and workforce, and we particularly encourage applications from those with the relevant skills and experience that will increase this representation.
Safeguarding
The Diocese of London is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults.
Benefits of working with us
The LDF offers a supportive working environment, opportunity for career development and the following financial benefits:
- Competitive remuneration package
- 27 annual leave days to rise to 30 after 5 years’ service, plus bank holidays
- 15% employer pension contribution and salary sacrifice available
- Death in service benefit x3 of basic gross salary
- Enhanced maternity leave of six months full pay, after 12 months of employment
- Season ticket loans for public transport
- Access to Benenden Health Insurance
- EAP counselling through Health Assured
- Up to £100 for eye test and contribution to spectacles
- Two additional paid days for community volunteering
The interviews will be held on the first week of August in-person at our office in London.
For every Londoner to encounter the love of God in Christ




Digital Communications & Marketing Officer
Reporting to: Digital Communications & Marketing Lead
Salary: £31,768 - £34,500
Hours: 35 hours a week
Contract: Full-Time
Location: London (Hybrid Working), Women for Women International Head Office, London UK
(Coming into the office at least once or twice a week, dependent on work commitments)
Closing date for applications is Tuesday, 22nd July 2025, 23:59
About the role
Do you believe in the power of storytelling and digital content to spark change and inspire action? If so, Women for Women International wants to hear from you. This is not just another digital role—it’s your opportunity to help women survivors of war rebuild their lives.
This is an exciting time to join our Marketing and Communications team as we expand our reach and deepen engagement across digital platforms.
As our Digital Communications & Marketing Officer, you’ll play a key role in shaping our online presence. From crafting compelling social media content to building email campaigns and updating our website, you’ll ensure our message is heard and felt by audiences around the world.
You will collaborate across teams and globally, working closely with colleagues in our UK, US and German Country Support Offices and Global Communications network.
What We Are Looking For
We’re looking for someone creative, proactive, and genuinely excited by digital communications. Ideally, you’ll have:
- A strong knowledge of social media trends and passion for creating engaging content. Proven experience of managing social media channels.
- Passion for digital communications and social media platforms stays up to date on newest trends and is excited about finding new creative ways of communicating.
- Image and video editing and graphic creation (Photoshop, Canva or similar).
- The ability to write clear, compelling copy tailored to different audiences.
- Confidence juggling multiple projects and deadlines.
- Using an email marketing system (WfWI-UK currently uses Marketing Cloud)
- Working with a website content management system (creating webpages)
- An analytical mindset—able to use performance data to refine content and campaigns.
Above all, you’ll be a team player who’s motivated to build relationships and contribute to a mission-driven organisation.
Why Join Us?
At Women for Women International - UK, you will find more than just a job. You will join a passionate team committed to creating meaningful change in the lives of the women we serve. We champion collaboration, integrity, inclusion. This is a great opportunity to grow your career in a rewarding environment that champions both professional and personal development.
Background
Women for Women International invests where inequality is greatest by helping women who are forgotten — the women survivors of war and conflict.
In Afghanistan, Bosnia and Herzegovina, the Democratic Republic of the Congo, Iraq, Kosovo, Nigeria, Rwanda, and South Sudan, women learn skills to rebuild their families and communities through the Women for Women International’s Stronger Women, Stronger Nations Programme.
They form support networks, are equipped with the skills to earn an income and save and gain knowledge and resources about health and their rights. Since 1993, our global community has invested in the power of over 550,000 women across 17 conflict-affected countries, to create a ripple effect that makes the world more equal, peaceful, and prosperous.
Diversity at Women for Women International is about inclusion, embracing differences, creating possibilities and growing together for better performance. We embrace diversity in our workforce. This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, political opinions, and pregnancy and maternity. Applications are welcomed and encouraged from all interested parties.
All our staff are required to adhere to WfWI’s Code of Conduct and Safeguarding policies and to our organizational values: Empowerment, Integrity, Respect, Resilience and the Leadership Principles: Decisive, Accountable, Courageous, Adaptable and Inclusive.
To learn more about the power of women for women, visit our website and social media - Women for Women International - UK
Please note Women for Women International - UK do not sponsor potential candidates.
If you will need reasonable adjustments for the application process, please contact HR via the UK Recruitment email address, on our recruitment page on our Women for Women International UK website.
How to apply
Click on the 'Apply via website' button below to apply online.
You will have an opportunity to attend a Q&A with the Digital Fundraising & Marketing Lead on Thursday, 17th July 2025, 13.00 – 13.45.
If you are interested in attending, please contact HR via the UK Recruitment email address, on our recruitment page in our Women for Women International UK website.
1st Interview will be on 30th and 31st July 2025 and will be online.
2nd Interview will be on 6th August 2025 and will be in person at our Head office London.
These dates cannot be changed, so if applying, please hold them in your diary.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Home Ownership Officer
Salary:£36,961 pa
Hours: Full Time (35 hours)
Location: Remote working with attendance at the Little Canfield or Hampton Wick office as required.
Benefits: 25 days leave, plus bank holidays and an additional 1.5 days complimentary leave. Option to purchase additional annual leave, car leasing scheme, healthcare cash plan, enhanced pension, and more.
About us
Hastoe owns and manages more than 7,500 homes across the south of England from Devon to Norfolk. We are a social housing landlord and England’s leading rural housing specialist. We deliver small housing developments in partnership with local communities although, for historic reasons, we also own some housing in urban areas.
We are passionate about providing a first-class service for our customers. If you are enthusiastic, customer-focused, and passionate about making a difference to people’s lives, then we want to hear from you.
About the role
The Home Ownership Officer will play a key role in managing the relationship between Hastoe and its leaseholders, shared owners and freeholders. The role ensures compliance with leases, legislation and internal policies, while supporting residents with advice and managing a range of property and legal matters.
The role will also support the Home Ownership Manager in delivering a high-quality service to homeowners, ensuring compliance with leases, legislative requirements, and Hastoe policies.
Duties will include:
- Acting as the main point of contact for leaseholders and shared owners, dealing with queries related to leases, service charges and home ownership policies.
- Managing statutory and voluntary lease extensions, collective enfranchisement applications as well as staircasing, liaising with legal teams and valuers as needed.
- Investigating and resolving breaches of lease conditions, working with internal and external partners to achieve timely resolution.
- Carrying out administration aspects relating to resales, disposals, consultations and Ground Rent.
- Working with our solicitors to prepare cases for legal action including injunctions, money judgments, and forfeiture where necessary, and representing the organization at court or tribunal hearings.
- Liaising with finance teams to answer any service charge queries and to assist with the service charge estimates and actuals.
- Delivering excellent customer service, ensuring all queries are handled effectively and professionally.
For more information on the role, please see the details on our Hastoe Careers page.
About you
You will need to have proven experience in housing management, particularly in dealing with leaseholders and shared ownership leases, including the legal frameworks surrounding them. The role requires you to have excellent written and verbal communication skills, with a commitment to delivering high standards.
You will also need:
- Be educated to A-Level standard.
- Problem-solving skills and a proactive approach to resolving issues.
- The ability to work independently and as part of a team.
- To be flexible and adaptable to change, with a willingness to learn and develop in the role.
- Where this isn’t already held, to be willing to study for a professional qualification in housing, property management, or a related field (e.g., CIH membership).
A personal note from Meghan Rank, your hiring manager
“This is an interesting multifaceted role within the Home Ownership Team. As the Home Ownership Officer, you will be a part of Hastoe’s crucial daily operations, working closely with teams across the entire organisation to deliver our home ownership functions. There is a great opportunity to make this role your own by creating new ways of working.”
Benefits provided
Annual Leave: Starting at 25 days, plus bank holidays and 1.5 days complimentary leave, along with the option to purchase additional leave.
Enhanced Pension: Hastoe's employer contributions start at 5% and are based on matching of your own contribution level, plus 2%, up to a maximum of 8% employer contribution.
Other benefits include:
- Flexible working opportunities.
- Annual leave increasing with length of service up to a maximum of 28 days, plus bank holidays (pro rata for part time employees).
- Discounts for local shops, restaurants and gym membership.
- Cycle to Work and Car Leasing Scheme.
- Employee Assistance Programme (EAP) – confidential phone and online support and resources service with 24/7 access.
- Health Cash Plan (a type of health insurance).
- 3 x Life Assurance from day 1, for all pension holders.
- A supportive working environment with ongoing learning and development opportunities.
- Long Service awards.
This post is subject to background checks. Further details on this can be found within the advert on our Careers page.
The client requests no contact from agencies or media sales.
Job Title: Team Lead - Member and Supporter Experience
Team: Member and Supporter Experience
Location: Hybrid (split between home-working and London)
Interview Date: 5 August
*This role sits within a pay grade with a pay range of £32,395 to £48,593. The salary on appointment will be set at the lower end of the pay range, to a maximum of £40,494 depending on the candidate's skills and experience. This approach aims to ensure fair compensation for new hires while maintaining alignment with the structured pay scale for the role.
It’s an exciting time to join the Ramblers as we have recently refreshed our strategy to support the delivery of our long-term ambitions.
We need your drive, knowledge, skills, and creativity to help us raise awareness of the Ramblers and what we stand for, enabling the charity to grow its supporter base and open up the joys and wellbeing benefits of walking to many more people.
We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.
Context and purpose of role
At the heart of the Ramblers lies our community of over 100,000 members and supporters, enabling us to fulfil our charitable mission across the length and breadth of Great Britain.
This role is pivotal in ensuring the delivery of excellent supporter service, coaching and empowering the Member and Supporter Experience Officers to meet the needs of our supporters. You will play a key role in fostering a positive experience for supporters, managing relationships with third-party suppliers, and driving continuous improvements across processes and systems. As a key point of contact for internal teams, you will traffic-control workloads, ensure smooth project delivery, and act as a champion for supporters across the organisation.
We are looking for someone with experience in working in high in-bound volume (calls/emails) supporter or customer service environments. The candidate must have experience in handling multiple enquiries across different channels and ideally in coaching, mentoring or supervising others.
Key Responsibilities:
Team Leadership and Coaching
- Manage the Member and Supporter Experience Officers, providing the skills and knowledge to deliver excellent supporter service through tailored training and coaching.
- Lead regular check-ins and team huddles to review progress, share updates, and address any challenges or blockers.
- Support the monitoring of quality and productivity using satisfaction ratings, and performance measures. Take remedying actions, such as further training or support.
- Co-ordinate key business project delivery within the team, liaising with other teams, coaching the team, and supporting delivery.
Supplier and Project Management
- Manage relationships with key suppliers, including our payment processor, and fulfilment centre. Be responsible for briefing them on new projects and setting up procedures.
- Monitor supplier SLAs and performance measures, ensuring consistently high standards. Manage projects with third-party suppliers to time and budget.
- Proactively identify new solutions or efficiencies to improve working practices.
Operational Oversight
- Act as the first point of contact for incoming requests from other teams and campaign briefings, managing the team’s workload and rota.
- Oversee the scheduling and management of team rotas, ensuring adequate coverage for incoming enquiries, including peak periods and project delivery deadlines.
- Lead the induction and onboarding of new team members, ensuring they are equipped with the knowledge and tools to excel in their roles.
- Provide KPIs on request from the Head of Member and Supporter Experience. Deliver KPI, SLA and insight reporting that drives better decision-making.
High standard supporter care
- Support the team daily in answering incoming enquiries as part of the role.
- Develop and maintain a framework for monitoring the quality of supporter interactions across all touch points and teams through call monitoring, complaints and compliments reporting, surveys, mystery shopping, satisfaction feedback and other performance measures. Where needed, work with relevant managers in other teams to develop solutions.
- Regularly review the quality of interactions handled by team members (e.g., through spot-checking emails, calls, and case resolutions), offering constructive feedback and suggestions for improvement.
Cross-Team Collaboration and Advocacy
- Work closely with teams across the organisation to build and maintain knowledge bases that can be used by all teams to respond to queries and concerns, and to support teams in ensuring compliance with legal and regulatory requirements.
- Act as an ambassador for members and supporters across the organisation, sharing insights with colleagues.
- Maintain strong relationships across the Ramblers, including Ramblers Cymru and Scotland, ensuring the team delivers a high standard of service aligned with organisational priorities.
- Attend project planning meetings to ensure high-quality supporter care and brief the team on new projects.
- Play an active role in key business projects championing the supporter voice.
Continuous Improvement
- Demonstrate a proactive approach to improving processes, reducing response times and enhancing supporter satisfaction.
- Recommend process improvements for key systems, such as the inbound enquiry system and CRM, in consultation with stakeholders.
Volunteer and Digital Engagement
- Manage office volunteers, ensuring they feel valued and supported to carry out their tasks effectively.
- Input into the development of new digital products (e.g., website and mobile) to enhance membership value and support volunteer-led recruitment and retention efforts.
Other
- Undertake such other duties as may be reasonably required of the post.
The Person
Knowledge, Skills and Experience
Essential:
• Experience in working in a high in-bound volume (emails/call) customer or supporter experience environment
• Strong interpersonal and supervisory skills, with the ability to provide clear guidance, constructive feedback, and coaching to team members.
• A high standard of organisational skills with the ability to effectively prioritise and manage own workload.
• Excellent interpersonal and communication skills, including the ability to write to a high standard.
• Strong numerical skills and the ability to use and interpret data.
• Ability to adapt style, tone and content to a relevant audience.
• Experience delivering excellent supporter or customer care
• A team player, able to develop collaborative, strong and effective working relationships.
• Innovative and solutions-focussed with the ability to build knowledge and learn new skills.
• Experience in working with CRMs (e.g. Salesforce), customer care ticket systems (e.g. Zendesk or Service-cloud) and telephone management systems (e.g. CloudCall).
Desirable:
• Interest in walking and/or being an advocate for the outdoors and natural environment.
• Experience in managing knowledge, learning and/or training in a supporter or customer facing environment
• Experience working within or alongside fundraising or membership teams.
• Experience in providing insight and reporting in a supporter or customer facing environment.
• Experience in working with volunteers, with an understanding of volunteer motivations and needs
• Knowledge of relevant regulatory and legal requirements that impact charities.
• Experience working with third party suppliers.
Personal Attributes
- A team player, develop collaborative, strong and effective working relationships.
- Empathetic and patient, with a genuine desire to help members and supporters.
- Positive and professional attitude.
- Proactive and self-motivated with the ability to work independently.
- Adaptable and flexible in a fast-paced environment.
- Strong sense of responsibility and accountability.
- Committed to the principles of inclusion and enabling everyone to feel welcome in the outdoors.
Values and Behaviours
Our values are the core principles that guide us daily in our work and our membership of the Ramblers. We all share the passion that walking is for everyone and by living our shared values we can ensure the Ramblers is an organisation to be proud of. Our values will earn trust for the Ramblers brand which will allow us to open up a world of walking opportunities for even more people.
Inclusive
We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.
Inspiring
We strive to inspire people through the way we act and the things we say. We channel our passion and ambition so others are moved to help us achieve our mission.
Empowering
We empower and encourage each other to make a positive contribution to our teams and the Ramblers. We do all we can to make sure everyone has the ability, and feels confident, to take action.
Responsible
We take responsibility for ourselves and those around us seriously, by always acting in a safe and supportive way. We care about the environment and make sure we do what we say we will do.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job summary:
You will work as a member of Corporate Partnerships team which sits within Philanthropy and Partnerships. You will work closely with the Corporate Partnership Manager (Account management).
You will manage a portfolio of corporate supporters, building excellent relationships with key contacts and cultivating them for additional support, providing first-class stewardship and maximising income-generating opportunities.
In addition to this, you will proactively support the development of new business opportunities, conducting prospect research and building relationships with corporate prospects.
You will also support the team’s administrative activities, with a focus on maintaining records and accurately recording and recognising donations, utilising our internal trackers and CRM database.
Principal accountabilities
- Manage a portfolio of low-level (£0k - £50k) corporate partners, including but not limited to fundraising, cause-related marketing, and sponsorship relationships.
- Proactively support the recruitment of new partners and the cultivation of new business opportunities. Conducting prospect research and developing impactful relationships.
- Deliver and support the team in providing first-class stewardship for corporate accounts.
- Support the creation of corporate fundraising materials e.g. posters and fundraising guides.
- Ensure contracts and legal responsibilities are drafted and in place for all partnerships and relevant activities, and conduct necessary due diligence.
- Process all thanking, banking and administration for corporate gifts received.
- Maintain and update the Raiser’s Edge NXT database in relation to your portfolio of supporters, including prospect and proposal tracking, ensuring that all data kept is in accordance with the Data Protection Act.
- Support with delivering High-Value Special Events, such as the coordination of guests, as required.
- Administration support, such as managing supporter mailings, managing the partnerships inbox and corporate web form enquiries.
- Research opportunities for development and recognition of corporate partners - e.g. charity awards .
General accountabilities.
- Develop a strong understanding of autism and the National Autistic Society’s services to demonstrate the impact donors can make to our work and the lives of autistic people.
- Work closely with colleagues across the charity to maximise income across the corporate team ensuring that financial targets are met.
- Work on cross -team projects as and when required Approximately 80% of time Please note that job descriptions are not an exhaustive list of duties. You are expected to carry out other activities that are within the scope of the role.
Please note that job descriptions are not an exhaustive list of duties. You are expected to carry out other activities that are within the scope of the role
The Hg Foundation is recruiting a new Programme Officer to support our vision for the tech workforce of the future to harness the talents of all, regardless of their background. We help underrepresented groups to access high quality jobs in tech by supporting education and employment-based programmes across the UK, Europe and North America. Since 2020, we've committed $40m across 40+ partnerships, supporting over 70,000 young people and adults. This newly created role offers an excellent opportunity to begin or advance your career in the non-profit and social mobility sector.
As Programme Officer, you'll play a vital role in our ambitious growth plans for the centrally managed mA*ths Online Programmes, supporting their delivery across four leading universities. The remaining time will be split between assisting with our STEM Education partnerships and other strategic initiatives, including scoping and research, the set up and management of new partnerships, communications and collaboration across our network.
We're looking for someone with 1-2 years of workplace experience who brings a positive attitude, strong organisational and administrative skills and the ability to pursue tasks logically and independently. You'll need an analytical mindset, excellent written communication, plus a genuine commitment to creating fairer chances in tech.
No previous non-profit experience is required, as the role is an opportunity to learn about the foundation sector - but the role could suit someone who has supported outreach, widening participation, charity or volunteering initiatives, or has an interest in supporting underrepresented groups to succeed in education and employment.
Further information about the role including salary and benefits can be found in the application pack. The deadline for applications is midday on Monday 14 July 2025.
The client requests no contact from agencies or media sales.
We're pushing for better, right here, right now. Every one of us has a crucial role to play as both drivers and enablers of change.
Parkinson’s UK is the UK’s leading charity for people with Parkinson’s. We're a growing organisation with 605 employees, 4000 volunteers and a projected income of £50m+. Our proud history dates back nearly 60 years, but now we’re on a mission to be fit for the future, ensuring we have the infrastructure, culture, and operating model to drive even more impact for people with Parkinson’s, both now and in the future.
The Operations team plays a key role in driving that mission. Over the coming years we’ll be modernising our systems and processes to ensure they’re fit for now, as well as in the future. Much of this work is already underway, and we’re now ready to start our exciting new chapter.
We’ve been working to get ourselves in the best shape to deliver that progress over the next few years, and we’re now looking for ambitious, driven, and purpose-led people to join our team of ‘relentless doers’. To hear more about these exciting new changes and how you can play your part in our story, click Apply to hear from Ben Clarkson, Chief Finance and Operating Officer.
About the role
You’ll provide expert technical support and guidance on a variety of software and hardware used at Parkinson’s UK, working as a key member of the Technology Services Team.
You’ll help maintain a consistently high level of service, ensuring staff and volunteers receive timely, effective support to carry out their work efficiently.
What you'll do
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Provide support for IT related incidents and problems, and be the escalation point for 2nd/3rd line
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Build, configure, test, assign and issue laptops to staff
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Manage our server estate
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Provide BAU support for Google Workspace applications
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Support and develop the more junior members of the Technology Services team
What you'll bring
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Demonstrable experience in a 2nd/3rd line support role
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Excellent customer service skills and demonstrable experience of dealing with support queries
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Experience in creating Windows images using appropriate tools
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Expert Google Workspace, Good Windows Server, Active Directory, Group Policy, DNS and DHCP knowledge and experience
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Knowledge and experience of SQL Server
If this opportunity sounds like you, we’d love to hear from you!
To apply, please submit a CV and a supporting statement that demonstrates how you meet the essential criteria (marked with an 'A') in the 'what you'll bring' section of the job description.
The in person/office attendance expectation for this role will be a minimum of 4 days in the office per week.
Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.
We exist to make every day better, for everybody living with Parkinson’s. Right now.

Looking to use your career to stand up for human rights?
Join a bold human rights team taking on China’s occupation of Tibet, and help power the resistance through fundraising. We’re hiring a Fundraising Officer/Senior Officer to grow our movement and amplify Tibetan voices worldwide.
About the Role:
We’re up against a global superpower. Here, your fundraising fights back.
At Free Tibet and Tibet Watch, we are small but tireless: up against one of the world’s most powerful regimes, the Chinese Communist Party (CCP). We’ve adapted rapidly to an unpredictable fundraising landscape, and we’re looking for someone equally bold, creative and committed to help us grow. You may be early in your fundraising journey or already have experience generating income from individual giving or trusts and foundations. Either way, if you want to build your skills while contributing to urgent and meaningful human rights work, we want to hear from you. Depending on your experience, we will appoint at Fundraising Officer or Senior Fundraising Officer level.
About Free Tibet and Tibet Watch:
We stand with Tibetans: for their homeland, their identity, their future, and against China’s brutal occupation.
Behind closed borders, injustice thrives. We break them open with facts and campaigns. Tibet Watch exposes the truth from inside occupied Tibet through evidence and world-leading research. Free Tibet turns that truth into action, with hard-hitting campaigns and relentless advocacy that make the world pay attention. Together, we’re building a global movement that’s impossible to ignore. Tibet can be free. It must be free. And one day, it will be.
Job Description: Fundraising Officer / Senior Fundraising Officer
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Location: Brixton, London / Remote
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Salary: £29,000-£32,000 pro rata, depending on experience
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Hours: 4 or 5 days per week (28-35 hours)
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Reports to: Fundraising Manager
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Deadline to apply: 9am, Monday 4 August 2025
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Interviews from: Monday 11 August 2025
What We Offer:
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Flexible hybrid working and a supportive, mission-driven team
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A culture that values both results and staff wellbeing
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Robust remote working policies and flexible hours
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Generous leave: 25 days + public holidays
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Strong training, development and career progression
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Interest-free season ticket loans
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Pension contribution
Main responsibilities
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Assist the Fundraising Manager with income-generation activity across the organisation.
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Support the Fundraising Manager with the execution of the fundraising strategy.
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Assist Fundraising Manager with Major Donor fundraising.
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Work to ensure that you and the Fundraising Team’s KPIs and targets are met.
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Take ownership of all direct marketing campaigns including postal and online appeals, upgrade and reactivation mailings, email campaigns, regular giving recruitment and lead generation.
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To lead on all fundraising logistics, which includes having full responsibility for the incoming and outgoing post.
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Coordinate paid recruitment by collaborating with the Digital Engagement Team and work on supporter journeys, with sign-off from the Fundraising Manager.
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Provide monthly analysis and reports on fundraising campaigns/appeals and recruitment of new supporters/grants.
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Research new funding opportunities.
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Write and coordinate applications for financial support from appropriate trusts and foundations.
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Regularly check in on prospective trusts and foundation donors/application progress and reporting.
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Coordinate, attend and assist with organising events.
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Ensure that supporter records are all kept up to date (in-keeping with GDPR guidelines) on the database/CRM.
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Ensure that supporter journeys are regularly assessed and of the highest standard.
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Be responsible for handling fundraising queries from supporters and ensuring they are answered promptly and appropriately.
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Recruit and manage (1-2) fundraising volunteers to further support the Fundraising team and activities.
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Craft strong fundraising/marketing copy for the organisation as a whole
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Contribute to Free Tibet’s twice annually printed magazine, where needed.
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Support the Fundraising Manager with budgeting and spotting key areas of success/failure and aiding in the prompt response to either situation.
General responsibilities
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Assist with responding to queries from supporters and donors on a daily basis.
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Participate in weekly team meetings and monthly finance/fundraising meetings.
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Support the Head of Income in all areas of fundraising activities.
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Assist with the smooth running and financial sustainability of the organisation.
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Aid in the day-to-day running, migration and organisation-wide implementation of a new Client Relationship Management (CRM) system.
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General administration duties.
Person Specification
Essential
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Clear passion and interest in fundraising — whether it be learning new skills or developing this area of expertise.
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Some experience securing and/or managing individual giving OR major donor fundraising.
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Strong communication skills (internally with other colleagues and externally with supporters) including the ability to write clear and persuasive fundraising copy.
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The ability to write applications to secure grants from trusts and foundations and reporting.
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Ability to take initiative, manage competing priorities and ensure deadlines are met.
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Commitment to Free Tibet’s mission.
Desirable
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CRM and fundraising analysis experience.
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Digital fluency in direct relation to fundraising i.e. email marketing and social media.
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Some experience managing staff or volunteers.
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Experience working in a third-sector organisation would be an advantage.
Application Process
Please send a CV and personal statement outlining your suitability for this post to recruitment(at)freetibet(dot)org. The deadline for all applications will be Wednesday 6th August 2025 at 9am. Interviews will be held from Wednesday 13th August 2025. We look forward to receiving your application.
We are Free Tibet, and we stand with Tibetans around the world. For their homeland, for their future and against China’s brutal occupation.
The client requests no contact from agencies or media sales.
City Year UK - Chief Executive vacancy
We’re looking for a visionary new leader to take City Year UK into its next chapter. As our current CEO prepares to move on after seven incredible years of leadership, this is a thrilling moment — an opportunity to shape the future of a movement that’s changing lives. With strong foundations in place, we’re ready to grow our impact, invigorate and expand the delivery of our programmes, and raise our voice even louder in support of children and young people across the UK, as a flagship programme for the UK Year of Service.
We challenge 18 to 25-year-olds to tackle educational inequality through a year of full-time social action. As mentors, tutors and role models in schools, they support pupils growing up in some of the most disadvantaged areas of the UK
Position: Chief Executive
Location: Hybrid (London, Birmingham or Manchester, with travel to an office typically twice a week)
Hours: Full-time
Salary: £85,000 - £100,000 per annum
Duration: Permanent
Closing Date: 10 am on Monday, 14 July 2025
The Role
As Chief Executive, you will be the driving force behind our next chapter of growth, innovation, and impact. Working closely with the Board of Trustees and a dedicated Senior Leadership Team, you will establish strategic direction, expand our reach, and ensure long-term financial stability. You’ll be a champion for innovation, a builder of innovative partnerships, and a compelling advocate for the power and potential of a UK Year of Service.
This is a rare and exciting opportunity to lead a mission-driven, values-led organisation at a moment of genuine momentum — a chance to elevate youth voice and leadership and be an integral part of the change that our young people are creating every day.
About You
We are looking for an inspiring leader who is passionate about unlocking the potential of young people, championing educational equality, and driving lasting change. You’ll bring a strong track record of strategic leadership and fundraising in the charity sector, along with the vision and energy to lead City Year UK into an ambitious new chapter. Skilled at building powerful partnerships, navigating complex stakeholder environments, and championing an inclusive, purpose-driven culture, you’ll also be a dynamic fundraiser, ready to support the growth and diversification of our income so we can expand our impact even further.
We offer a competitive package that reflects the significance of this role and values the unique skills and experience you will bring to lead our organisation into its next chapter.
If you want to make a real difference and believe that young people can change the world, we want to hear from you!
To apply for this role, please provide the following documents:
- An up-to-date CV
- A supporting statement answering the following questions, max 250 words per question:
1) Why is City Year UK’s mission important to you, and how would your skills and experience help us achieve it?
2) City Year’s work is dependent on partnership funding from schools, corporate supporters and philanthropy. What track record do you have of leading organisations and developing partnerships with similar requirements?
Employee Benefits
As an organisation, particular emphasis is placed on fairness, well-being, and inclusion and offers a range of benefits for staff, including:
- Annual leave: 25 days per annum, rising to 28 days, plus 3 Christmas Grace days
- A matched pension scheme with 4% standard employer contributions and matched up to 5%.
- An organisational culture that values its employees and places particular emphasis on fairness and transparency.
- Sector-leading training, with qualifications up to master's degree level funded under the apprenticeship levy. Day 1 flexible/home/part-time working options 2 Volunteering days per year - pursue a project you’re passionate about 2 Wellbeing days per year
- A comprehensive wellbeing service designed to support the overall wellness of employees Interest-free travel season ticket loans
- Interest-free bike loans under the “Cycle to Work Scheme”
- Interest-free loans to assist employees with welfare or financial hardship
- Enhanced sick pay for up to 6 weeks
- Free eye tests and £20 off glasses with Specsavers
Other areas of experience may include CEO, COO, CFO, Chief Exec, Chief Executive, Managing Director, Director, Head of, Deputy CEO, Deputy Chief Exec, Deputy Chief Executive.
Please note NFP People are advertising this role on behalf of our client.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Who are we?
Established in 2010, Beating Time is an award-winning charity operating across the UK, from two offices in London and Birmingham. We help people survive a prison sentence and thrive after release, ultimately to reduce their chances of reoffending. We run two continuous programmes: Choirs Beating Time, running weekly prison choirs and songwriting groups, and Inside Job, which uses a peer-led employment model to help people through release and into paid work. We have sung with thousands of people, directly supported 700+ people into employment, influenced policy and partnered with many high-profile organisations.
The role
We’re hiring for an enthusia9stic, organised and self-motivated Fundraising and Communications Officer to join us in London (Woolwich) or Bimingham (Digbeth). We’re looking for someone with an interest in the criminal justice system, strong knowledge of fundraising (particularly for small charities) and communications expertise.
This role is an opportunity to shape how we present ourselves to funders and supporters and maintain long-term partnerships with them. You will play an active role in determining our future fundraising strategy while meeting the day-to-day demands of keeping a small charity afloat. You’ll contribute to our efforts to diversify income streams by securing support from corporates and other partners – this requires an ability to think creatively and strategically.
An advantage of doing this work in a small team is you’ll be able to see the direct effect of your work on how we deliver Choirs Beating Time and Inside Job, often in practice during prison visits. You’ll work closely with senior management to stay on top of budgets and cashflow to inform your fundraising decisions and grow a culture of income awareness across the charity.
Communications play an important role in maintaining relationships with funders and stakeholders. We want to keep up a strong, involved presence on LinkedIn, while contributing to sector-wide advocacy, and boosting visibility through online and in-person events. An important part of our comms strategy is conveying our impact; you will also prepare regular impact reports for internal and external use.
What we’re looking for
- Excellent writing and editing skills – your day-to-day tasks will involve writing grant applications and reports to new and existing funders (majority trusts and foundations). You will collate and write quarterly newsletters, circulated to funders, partner organisations, supporters and our employer network.
- Fundraising expertise – you will research and identify potential funders/corporate sponsorship to feed into the prospect pipeline. You will also develop and maintain a database to keep track of new/existing/past funders and monitor fundraising impact.
- Strong organisational skills – previous experience working or volunteering with a small charity is a plus. You will often be working to deadlines and need to be able to plan ahead and organise your schedule accordingly. Your role as part of the central team will include taking minutes at weekly meetings, liaising with prisons and freelance musical directors, and actively reaching out to government and sector bodies where necessary. You’ll be able to multitask effectively and be highly organised with very strong attention to detail.
- Interest in the criminal justice system – we are active members of the criminal justice third sector, championing people with lived experience (especially within our own team). You may be asked to attend sector-wide events, participate in roundtables, and contribute to reports.
- Solid knowledge of social media management – you will use Canva and other resources to design and post on our accounts, particularly LinkedIn. Posts might include internal updates (e.g. new hires, staff milestones), reactions to sector events (e.g. our response to the Sentencing Review), news about our employer partners, and beneficiary case studies.
Why join us?
- Be part of a meaningful initiative that directly helps reduce reoffending and improve life outcomes for people leaving prison.
- Opportunity to work in a small, supportive environment where your efforts will have a real social impact.
- Competitive salary and the chance to develop your skills in the fields of employment support, criminal justice, and rehabilitation.
- Opportunity for frontline work and regular visits to local prisons.
Helping people survive a prison sentence and thrive on release.

The client requests no contact from agencies or media sales.
Senior Project Officer - Communities Prepared
Ref: SPO0725
Location: England-wide
Contract: Fixed term contract until 7th August 2026
Salary: £16,800 - £18,000 pro rata (FTE £28,000-£30,000)
Hours: 22.5 hours per week
Community charity Groundwork South has a unique opportunity for an energetic, people-focused, self-motivated Senior Project Officer to join our Communities Prepared team to develop and provide community resilience training and support for a diverse range of communities.
Summary of role: Communities Prepared is our flagship England-wide community resilience programme which provides training and support to community volunteers and the wider public – helping them to build their confidence, skills, and knowledge to prepare for, respond to, and recover from various threats, including severe weather events amplified by climate change.
With the demand and need for our programme continuing to grow, we are looking for a new part-time Senior Project Officer to work closely with the existing delivery team, wider programme team, communities, and partners nationwide to design and deliver online and in-person tailored training and support packages for community volunteers across England.
If you have the confidence and skills to engage with people from a range of backgrounds and have proven experience in delivering training within a community setting, we would love to hear from you. You will also need to be skilled and confident at developing learning content which takes complex information and makes it easy to understand and engaging. An interest in and understanding of climate change and its impact on communities, emergency/risk management, and/or climate adaption and mitigation approaches (e.g. Nature Based Solutions) would be highly advantageous.
In return we offer you:
- A competitive salary
- Generous holiday entitlement of 25 days per annum plus public holidays
- Health Cash Plan and 24-hour Healthline
- Employee Assistance Programme - including mental health helpline and face to face counselling.
- Salary sacrifice schemes including cycle to work and pension contributions.
- Family friendly policies to support work/life balance with time off in lieu for out of hours activities
- Business travel expenses
We are a creative, committed, and enthusiastic organisation with a great track record of project development, fundraising and delivery, so there are always opportunities to grow and develop your role within our friendly team.
Closing date for applications: 3 August 2025, 11.59pm
Interview date: 11th / 12th August 2025 (over MS Teams or Zoom)
Interested?
If you would like to apply and find out more about this position, please click the apply button to be directed to our website.
Groundwork South is an equal opportunities employer and welcomes applications from all members of the community.
No agencies please.
Would you like to play an important role in running an organisation that improves the way science is covered in the news?
Diet, microplastics, climate change, e-cigarettes, Alzheimer’s....if it's in the news and it’s controversial, the SMC will be working hard to pump out accurate, evidence-based science into the 24 hour news media.
But this frenetic media operation must have rock-solid operations support behind it. It needs a highly competent, confident, organised and efficient individual who supports the SMC’s mission but loves running the operations behind the scenes. The successful candidate will be a calm, self-sufficient problem solver who makes the charity run smoothly and who takes satisfaction from ensuring that the team of energetic, dynamic press officers can make a difference to science in the media every day.
The Head of Operations and Governance is a key member of senior staff. You will be either a practised operations specialist looking for a new challenge or someone with relevant experience looking to step up to their first role leading operations. In this role, you will:
- Be responsible for financial management, fundraising admin, preparation of annual accounts and bookkeeping
- Support the CEO in fundraising initiatives and project admin
- Provide the operational underpinning for the Centre ensuring the smooth running of IT, events, contracts and all office systems
- Act as secretariat to the Board of Trustees, Advisory Committee, Remuneration Committee and Audit and Risk Committee
- Guide the governance of the charity and complete statutory reporting.
You must be highly organised and have a clear head for numbers and systems. Often working under your own steam and multitasking to tight deadlines, you will need to be efficient and committed to the unique needs of this role without being drawn into the science and media activities of the Centre.
Experience of the charity sector, finance and/or governance is an advantage.
You must have the right to work in the UK. We cannot provide visa sponsorship.
Starting salary: £41,400-£56,700 depending on experience, with an annual performance-related pay increase
Application deadline: 9am Monday 4th August 2025
Interviews: Tuesday 19th August 2025
To start: October/November 2025
Location: We are an in-person Central London office where staff work on site 5 days a week, but opportunities for flexible working will be considered.
For information
For an informal discussion about the role please contact (between 14 and 25 July):
- Selina Kermode (current post holder) [email listed on the jobs page of the Science Media Centre website]
- Fiona Fox (Chief Executive) [email listed on the jobs page of the Science Media Centre website]
The application deadline is 9am on Monday 4th August, and interviews will take place on Tuesday 19th August. Click on the 'Redirect to recruiter' button below for instructions on how to apply.
The client requests no contact from agencies or media sales.