Support officer jobs in watford, hertfordshire

We are seeking a Head of Supporter Engagement to join our dynamic team. In this role, you will work closely with the Director of Fundraising & Communications to develop and enhance our Public Fundraising Programme, which covers Individual Giving, Lottery, Challenge Events and Legacy income. Having invested in the team’s capacity, we aim to grow income from c. £1m to £1.8m over the next few years. This in the broader context of a total voluntary income target for the charity of £5m-£6m.

The Head of Supporter Engagement leads a team of seven which includes three direct reports: Community Fundraising Manager, Individual Giving Manager and Database Manager. As part of the senior leadership team within the Fundraising & Communications Team, you will contribute to the wider leadership and decision making in the department, acts as a role-model for our values and build strong relationships outside our team, such as with Finance and the Care Team (service delivery).

You will play a key role in building and maintaining relationships with existing and prospective supporters of Noah’s Ark. You will ensure our supporters have the best supporter experience possible, to make them feel engaged and motivated, valued and informed about the impact of their donations. You will be responsible for developing implementing strategies for donor acquisition and retention, managing communications with our supporters through various channels. You will have a great degree of freedom to innovate and bring creative flare to our programmes, building your decisions on solid data, donor insight and best practice.

ABOUT YOU

You will be a dynamic, agile, dedicated, reliable and highly organised professional ready to play a significant role in growing income. An exceptional communicator with exemplary line management skills who is hands-on and leads by example. You will have demonstrative experience in people and programme management within Public Fundraising, with an impressive track record of success. You will welcome a challenge, thrive on responsibility and be able to keep a cool head under pressure. You will be friendly and empathetic with a collaborative mindset to achieve to ambitious goals.

We encourage you to apply if:

• You are an experienced manager, with extensive skills in Public Fundraising / Supporter Engagement
• Have proven yourself to be an incredibly effective manager (people and programmes)
• Are keen to grow professionally and believe you could thrive in our award-winning team

Noah’s Ark Children’s Hospice is an equal opportunity employer and particularly welcomes applications from groups who are currently under-represented in our staff.

ABOUT NOAH'S ARK CHILDREN'S HOSPICE

We help babies, children and young people with life-limiting or life-threatening conditions, and their families, make the most of every day. And for those who die young, we do all we can to bring comfort to their last moments.

By providing exceptional care, organising fun activities and days out, Noah’s Ark helps families do things they never thought possible. We help those we support to enjoy life as children, rather than as patients and as families, not just as carers.

JOB DESCRIPTION 

• To make a significant contribution to, and have responsibility for your own part of reaching of our Corporate Fundraising target (currently £855k pa)
• To proactively secure new corporate relationships to strengthen our pipeline of partners to enable us to support a growing number of children and families.
• To provide high quality account management to your own high-value partnership portfolio, growing both income and engagement, and spotting opportunities to support the charity holistically. This will be achieved by working collaboratively with colleagues across the charity to develop creative, bespoke pitches and meaningful programmes and engagement plans for corporate partners, which clearly demonstrate impact  
• To provide supervisory support to officers and to step up in the absence of the Corporate Partnerships Manager

ABOUT YOU

We're looking for a fundraising superstar who knows how to make corporate partnerships flourish. You'll have a proven track record of managing impressive company portfolios worth five figures and above, and a knack for winning exciting new business that makes a real difference.

You are a natural communicator who thrives on building meaningful connections. Whether you're chatting with board members or community volunteers, you'll adapt your style effortlessly whilst staying organised and managing your time like a pro.

You love bringing people together and getting them excited about our mission. As a confident speaker who genuinely enjoys networking, you'll inspire supporters both old and new, sharing our story in a way that really resonates.

Working alongside our Corporate Partnerships Manager and Head of Partnerships and Events, you will help bring our strategy to life. You will nurture relationships with prospects and loyal supporters alike, helping them find the perfect way to champion our cause.

You are a natural collaborator who enjoys working across different teams, and you're happy to roll up your sleeves for the occasional evening event or weekend activity (don't worry – you'll get that time back!).

The Fundraising Officer role sits within the ambitious fundraising team and will work closely with the Fundraising Manager to deliver our strong events and community activities.

In this role you will be responsible for providing excellent supporter care to individuals who are taking part in events or organising their own activities, as well as managing our fundraising products. This includes managing the fundraising database; accurately inputting donations onto the database.

You’ll also be responsible for achieving your own income targets and objectives through proactively seeking out opportunities to promote fundraising among patients and NHS staff 
across our hospital sites and in the local community.

Purpose: The Fundraising and Admin Officer is responsible for delivering key administrative and fundraising activities that support the achievement of Vision Action’s income generation targets. The postholder will take a lead role in researching and applying to smaller trusts and foundations, while contributing to the development of larger funding proposals as needed. They will also support the coordination of fundraising campaigns and events, maintain the prospect pipeline, and identify new fundraising opportunities. Working closely with the Fundraising Manager, this role contributes to the effective functioning of the fundraising team and plays an important part in fostering a collaborative, impact-driven organisational culture.

KEY AREAS:

- FUNDRAISING (80% of time)
Trusts & Foundations and Prospect Research

• Lead on the development and submission of applications to smaller trusts and foundations (up to £25,000), including drafting proposals, tracking deadlines, and updating the pipeline.
• Maintain and update the pipeline of prospective donors across income streams (trusts, corporates, government, and institutions).
• Conduct desk research into comparable organisations, donor trends, and partnership opportunities.

Appeals & Campaigns

• Support the coordination of Vision Action’s seasonal and thematic fundraising appeals (e.g. World Sight Day, Christmas, Summer).
• Lead on the planning and delivery of smaller appeals, including supporter follow-up, donor profiling, and managing campaign logistics.
• Log donor information and engagement history accurately in Donorfy CRM.
• Support the development of appeal-related materials in collaboration with the Fundraising Manager and Communications Officer.

Events & Community Fundraising

• Support the planning, recruitment, and delivery of fundraising events such as the London Marathon and other sporting and challenge events.
• Provide guidance and logistical support to individuals, volunteers, schools, and community groups running their own fundraising events.
• Represent Vision Action at relevant fundraising and community events, acting as an ambassador for the organisation.

Donor Stewardship & Relationship Management

• Support the stewardship and cultivation of individual donors, sponsors, and prospects through phone, email, and written communication.
• Assist in developing supporter journeys for regular givers and community fundraisers.
• Process thank you letters and acknowledgements using Donorfy.
• Manage day-to-day donor enquiries via the fundraising inbox and phone line, ensuring timely and professional responses.

Data Management & Reporting

• Maintain accurate donor records and fundraising data using Donorfy CRM.
• Produce donor and campaign performance reports as required.
• Support with administrative tasks related to fundraising compliance, filing, and data security.

- COMMUNICATION SUPPORT (20% of time)
Digital Media Marketing and Engagement

• Support efforts to grow Vision Action’s digital presence by creating engaging content for social media platforms, ensuring consistent and compelling storytelling aligned with our mission.
• Support membership relationship stewardship by developing regular updates, thank-you messages, and creative engagement campaigns to nurture and retain supporters.
• Assist in the design and production of quarterly progress reports, collaborating with colleagues across Vision Action to curate stories, impact data, and visuals that resonate with donors and partners.
• Update and maintain website content to ensure it remains current, accurate, and reflective of organisational priorities, campaigns, and news.
• Attend relevant internal and external events or meetings to capture content, live-post updates, and strengthen Vision Action’s online visibility and supporter engagement.

Administrative Support and Organisational Culture

• Provide targeted administrative support to the Fundraising & Communications team, including managing the Fundraising inbox, logging and responding to supporter enquiries, and ensuring timely follow-ups.
• Help maintain well-organised digital filing systems (e.g. SharePoint) for communications assets, membership materials, and donor stewardship documents.
• Support cross-departmental initiatives by contributing communications materials and ensuring alignment of messaging across teams.
• Actively contribute to a positive, collaborative, and inclusive working culture, bringing creativity and enthusiasm to team meetings and organisational activities.

Please note:

• This role includes some out of hours working e.g. evenings and weekends to support events, agreed in advance with Line Manager and eligible for Time Off in Lieu
• The role works with many different cultures and religions and work may span between different time zones.

PERSON SPECIFICATION

This is a varied and forward-facing role within a small and busy team. You will bring enthusiasm, attention to detail, strong organisational skills, and the confidence to engage with supporters, donors, and colleagues. You will be comfortable working independently on routine tasks while also contributing creatively to campaigns and events.

Essential

• At least 3 years of experience in a fundraising, administration, or supporter-facing role
• Strong inter-personal and communication skills (face-to-face, phone, and email)
• Excellent organisational and time management skills; ability to manage multiple priorities and meet deadlines
• Confident written skills, with experience drafting letters, emails, or fundraising materials
• Strong IT skills, including use of Microsoft Office and confidence working across digital platforms
• Ability to work well both independently and as part of a small, collaborative team
• Understanding of or interest in trust and foundation fundraising
• Basic knowledge of digital marketing or social media engagement (e.g., Facebook, LinkedIn, Twitter)

Desirable

• Experience of using a CRM system to manage supporter or customer relationships (Donorfy or similar)
• Experience supporting or delivering fundraising activities or events
• Familiarity with design tools (e.g., Canva, Adobe) and/or email marketing tools (e.g., Mailchimp)
• Understanding of the UK charity sector and/or international development
• Confidence in presenting or representing an organisation externally
• Willingness to work occasional evenings or weekends for events
• Degree or equivalent qualification

Funding Officer – Thematic and missions focused aligned to It starts with Community

We’re looking for four Funding Officers to support a range of initiatives across England. These are 12-month fixed term contracts.

This is a great opportunity to take a mission-driven approach to funding while working flexibly across different programmes and priorities.We’re looking for people who are collaborative, adaptable, and passionate about putting communities first.

As outlined in our It Starts with Community strategy and the England story, we are committed to placing community agency, power, and control at the heart of our England funding portfolio. We aim to stand alongside communities supporting them as they tackle challenges and fulfil their potential.

We strongly encourage applications from individuals with lived or working experience within underrepresented communities. One of the initiatives to be supported, addressing health inequity, requires a good understanding of equity-based practice, community engagement, and the lived realities of historically excluded populations.  

Role Purpose 

You will be expected to be open to work in different initiatives across our England portfolio.As a funding officer you will assess applications for funding and manage grants using best practice, thematic expertise, and the experience of customers and stakeholders to improve our grant making and inform our decision making. You will also ensure that both grant management and assessment play an effective part in contributing to the Fund’s knowledge and learning as a grant maker.

Key Responsibilities 

• To review and assess funding applications.
• Provide clear, constructive feedback to applicants. 
• Engage with applicants and stakeholders.
• Maintain accurate records and contribute to reporting and learning. 
• Support due diligence and fair risk assessments. 
• Contribute to the continuous improvement of our funding processes.

Location: Hybrid: we have a hybrid approach to working. Work pattern and location will be agreed with the successful candidate. Our England offices are Birmingham, Exeter, Leeds, London, Manchester and Newcastle

Contract Type: Four 12 Months Fixed Term (open to secondment subject to agreement).

Interview Date: 11th September - virtual

On application, please align your supporting statement to the criteria below

Essential Criteria 

• Experience in grant making, community development, and/or public health.
• A strong commitment to equity and inclusion.
• Relational skills: an ability to nurture, develop and promote effective relationships and communication with colleagues, community. organisations and partners.
• Good analytical, written and verbal communication skills.
• Organisational skills: an ability to use your initiative and manage your own workload, dealing with competing priorities and deadlines.
• Demonstrable sound IT skills, in particular Microsoft Office products and the ability to learn detailed processes quickly and accurate.

Desirable Criteria  

• A good understanding of equity-based practice, community engagement, and the lived realities of historically excluded populations.
• Knowledge of health systems or the social determinants of health. 

Equity, Diversity and Inclusion  

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.  

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. 

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.) 

About you

The Project Officer provides oversight and project management of the College’s External Quality Assurance (EQA) governance and oversight programme and associated work.
They are the College’s in-house expert for all EQA matters and ensure the delivery of this work through strong stakeholder relationships.
We are looking for an experienced administrative professional with strong skills in coordinating multiple activities. The ideal candidate must have experience in taking formal minutes, organising meetings and preparing papers. In addition, they will have strong proofreading, formatting and editing skills. Excellent verbal and written communication skills are essential.

About the College

The Royal College of Pathologists is a professional membership organisation with charitable status concerned with all matters relating to the science and practice of pathology. It is a body of its Fellows, Diplomates, Affiliates and trainees, supported by the staff who are based at the College's London offices.
The College is a charity with over 13000 members worldwide. The majority of members are doctors and scientists working in hospitals and universities in the UK.
The College oversees the training of pathologists and scientists working in 17 different specialties, which include cellular pathology, haematology, clinical biochemistry and medical microbiology.
Although some pathologists work in laboratories, many work directly with patients in hospitals and the community. Together, they are involved in the majority of all diagnoses and play an important role in disease prevention, treatment, and monitoring. If you have ever had a blood test, cervical smear or tissue biopsy, a pathologist will have been involved in your care.

The Royal College of Pathologists understands the value and strength that diversity brings and we are proud to be an organisation of members from a wide range of backgrounds. We are keen to encourage and enable more people of all identities and from all backgrounds to become involved in the College.

We reserve the right to close the position early if we receive enough suitable applicants.

This is a Fixed term contract until 19 December 2025.

Join Addiction Family Support

Addiction Family Support is the leading UK registered charity for people affected or bereaved by a loved one’s harmful use of alcohol, drugs, or gambling, supporting over 3,500 people each year.

The Role: Services Manager

As Services Manager at Addiction Family Support, you will coordinate the development and delivery of our core services – ensuring they run smoothly, meet high standards, and continue to evolve in response to the needs of the people we support.

You’ll line-manage our team of part-time Family Support Workers and work closely with staff and volunteers across our helpline, one-to-one and group services, and training provision. This is a flexible, part-time role (with potential to grow) for someone who’s confident supporting teams, shaping services, and working with care, clarity, and compassion.

Your responsibilities will span service coordination, team management, safeguarding, and helping us pilot new services – all with the aim of reaching more people affected or bereaved by a loved one’s harmful use of alcohol, drugs, or gambling.

This is a remote role with quarterly team meetings in London. You’ll need to be comfortable working independently while staying actively connected to our supportive and collaborative team.

Responsibilities:

• Line-manage our team of seven part-time Family Support Workers.

• Coordinate and support the day-to-day delivery of services across helpline, one-to-one and group support.

• Help develop, pilot, and evaluate new services to meet emerging needs.

• Support the development and implementation of key policies and procedures.

• Act as one of two Designated Safeguarding Leads (training provided if needed).

Join Our Team of Change-Makers

Are you ready to make a difference? We're on the lookout for vibrant, enthusiastic, proactive and collaborative individuals with the right skills and experience to become part of our incredible charity.

Be Part of Something Special

Our clients' continuous positive feedback speaks volumes about the impact of our work, and we take immense pride in it. Emilia Fox, one of our dedicated Patrons, stands with us in our mission.

Join an Award-Winning Journey

This is your chance to become part of an award-winning charity where every day is an opportunity to contribute to the greater good. If you're seeking a dynamic environment filled with compassionate individuals dedicated to creating positive change, we invite you to apply or reach out with any enquiries.

We are looking for a creative and detail-oriented Digital Content Officer to join our Service Design and Innovation team. Reporting to the Digital Platforms Manager, you will play a key role in developing and maintaining high-quality digital content across our platforms.

This role is home-based within England & Wales, the role is full time but we will consider applications from those interested in part-time hours and/or flexible working.

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Role

You'll work closely with service delivery teams, subject matter experts, and external partners to produce engaging, accessible content that supports victims and enhances our digital presence.

Key Responsibilities

• Commission, write, and produce digital content to support and inform service users.
• Collaborate with service delivery staff and local teams to create and roll out content.
• Maintain and update website content to improve user experience and increase self-referrals.
• Support the development and delivery of digital projects and enhancements.
• Develop SEO strategies and help manage our Google charity grant.
• Contribute to social media content and digital engagement.
• Use analytics to drive content improvements and insights.

You Will Have

• Excellent written and verbal communication skills.
• Experience editing and commissioning content for digital platforms.
• Proficiency with website content management systems.
• Strong interpersonal and collaborative skills.
• Ability to simplify complex information into plain English.
• Experience using analytics tools to measure content performance.
• Knowledge of Microsoft Office and SEO best practices.
• A commitment to equality, diversity, and safeguarding.

Key Deliverables

• Accurate and engaging digital copy for core services.
• Reviewed and improved website content.
• Compelling content for social media and digital campaigns.

Additional Information

• The role involves working with sensitive and potentially traumatic subject matter.

• Occasional travel to attend meetings will be required.

• The interview process for this role will be in two stages, including a skills assessment and a competency based interview.
• Applicants will need to be available for assessment and interview dates scheduled for 21-10-25 and 28-10-25.

About Us:

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we offer a Guaranteed Interview Scheme for disabled candidates who meet the essential criteria. We are also happy to make reasonable adjustments during the selection process.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

In September 2024, National Numeracy launched a new ‘Schools & Families’ programme to support Primary School staff, parents and carers in increasing pupils’ confidence with numbers, positive feelings about maths, and awareness of the value of maths outside of the classroom. The programme also works to improve parents’, carers’, and school staff’s own confidence with numbers and with supporting children with their maths.

The programme has been hugely successful and is growing rapidly – we have now secured funding to deliver activity in all four nations of the UK and we are working with almost 300 schools currently.

The Schools & Families Programme Officer will support the Schools & Families Programme Manager in managing fast-paced activity across the UK, particularly delivering online training directly to school staff, recruiting schools, and visiting selected schools to ensure the success of the programme.

We are looking for someone who can support with this dynamic activity, is flexible, able to manage their time, and willing to adapt to the changing needs of the charity. National Numeracy has an office in Falmer near Brighton, in East Sussex, but the expectation for this role is that you will be based at home, travelling occasionally as needed across the UK.

WE ARE SEEKING A POLICY OFFICER

About the Department/Role

The Church of England is continually striving to improve its safeguarding practices. The 2020 report by IICSA on the Church highlighted failures in respect of child sexual abuse and, more broadly, the challenges facing the Church to get safeguarding right.

The Church's aspiration is that safeguarding is not experienced and approached as a matter of administrative compliance. Rather, it should be what the Church is - something that flows from its core beliefs and values, part of its DNA.

The Church has made important and positive strides over recent years. There is, however, still much to be done to keep children and vulnerable adults safe, and to promote their well-being. The Church is a complex collection of different bodies. Most of the safeguarding work is carried out locally within the 42 dioceses and cathedrals in England. This work is supported centrally by a National Safeguarding Team (NST).

What you'll be doing

The Church of England seeks a committed and collaborative Safeguarding Policy Officer to join the National Safeguarding Team. This role is central to developing, revising, and implementing national safeguarding policies that protect and support all members of the Church community.

Working closely with Safeguarding Policy and Development Leads, you'll ensure policies are grounded in academic research, aligned with legislation and canon law, and informed by survivor experiences and Church-wide learning.

In this role, you will:

• Co-manage the development and roll-out of safeguarding policies, codes of practice and guidance
• Collaborate with stakeholders, including survivors, bishops, Diocesan Safeguarding Officers, and Church bodies
• Ensure policy relevance across dioceses, parishes, cathedrals, religious communities, and theological institutions
• Lead the coordination and improvement of the safeguarding e-manual
• Engage with NCIs departments to embed safeguarding policy into wider initiatives
• Support the NST's learning and review cycle to refine policies over time
• Represent survivor perspectives within policy, training, and quality assurance activities
• Provide briefings and respond to safeguarding queries from Church bodies
• Take ownership of non-legislative content creation related to safeguarding

Key role requirements

• A basic DBS check will be required as part of our pre-employment checks.
• This is a hybrid role, and working arrangements can be discussed with the hiring manager.
• Please note: This is a fixed-term opportunity, and we are seeking to appoint three candidates across the following contracts:
  • 1 position: 2-year fixed-term contract
  • 2 positions: 15-month fixed-term contracts

About You

The Church of England is for everyone and we want to reflect the diversity of the community the Church serves across the whole country. Therefore, while of course we welcome all applications from interested and suitably experienced people, we would particularly welcome applicants from UK Minoritised Ethnicities (UKME)/Global Majority Heritage (GMH) and other under-represented groups. As a Disability Confident employer, we are committed to recruiting disabled people. We offer interviews to disabled people who meet the minimum criteria for the role.

You will need to be/have:

To thrive in this role, you'll bring a unique blend of analytical skill, emotional intelligence, and commitment to safeguarding excellence. Below are the essential and desirable qualities we're looking for:

• A degree is not required for this role; however, the candidate will need to evidence at least 5 years of relevant experience in a similar field
• Strong written communication, able to tailor content for diverse audiences
• Skilled in analysing complex and conflicting information and distilling it into clear policy or guidance
• Confident working collaboratively across internal and external partnerships
• Able to lead and facilitate stakeholder groups to achieve outcomes
• Able to build trusted relationships with varied stakeholders, including survivors and Church colleagues
• Ability to communicate sensitively and effectively with individuals from all backgrounds, both written and verbal
• Experience in producing clear, effective policy and guidance for a range of audiences.
• Knowledge of national safeguarding legislation, statutory guidance and policy (e.g. Children Acts, Care Act, Working Together, criminal justice legislation), both current and historical, as relevant to non-recent abuse.

Please refer to the Job Description for more information about the role and person specification.

What we offer

Your Salary

• A salary of £48,557 per annum, plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary.

Your Benefits

• 25 days annual leave (increasing to 30 days within 5 years) plus eight bank holidays and three additional days (pro-rated if working part-time).
• We welcome all flexible working arrangement requests. This is looked at in a case-by-case scenario, and if this fits within the department's needs. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance.
• We offer many services and initiatives under our Family Friendly Programme, some of these include enhanced Maternity Leave initiative, Adoption Leave, Paternity Leave, & Shared Parental Leave. Structured induction programme and access to a range of development opportunities including apprenticeships.

• Automatic enrolment and access to Medicash (one of the UK's leading health cash plan providers), providing you with many services including reimbursements of routine dental treatment, optical, specialist consultations, and therapy treatments. Unlimited access to virtual GP & Private prescription service and health & Stress related helplines.

• Access to Occupational Health and an Employee Assistance Programme 
• Access to the Department of Education Restaurant and Westminster Abbey with a plus-one guest.
• Apply for eligibility for an Eyecare voucher.
• Opportunity to join the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies.

ABOUT NATIONAL CHURCH INSTITUTIONS

The National Church Institutions comprises a wide variety of teams, professions and functions that support the mission and ministries of the Church of England in its vision to be a church, centred on Jesus Christ, for the whole nation - a church that is simpler, humbler, bolder.

We Include. You Belong.

Our Belonging and Inclusion Strategy aims for everyone in the National Church Institutions (NCIs) to feel that they belong, and are valued for who they are and what they contribute. Together, our people contribute in different ways towards our common purpose, whichever NCI they work in and whatever their background.

Living out our values in all that we do, we:

• Strive for Excellence
• Show Compassion
• Respect others
• Collaborate
• Act with Integrity

We believe our commitment to belonging and inclusion fuels our progress and drives us forward. The NCIs are a safe, inclusive workplace for people of all backgrounds and walks of life. We welcome applications from people of all faiths and of no faith. We want to encourage applications from a diverse group of people who share our values. Even if you have never thought about working for us before, if you have the skills and experience we're looking for then we would like to hear from you.

Please note: You must have the right to work in the UK to be considered for the role.

External Interviews will take place on 15 & 16 September 2025.

The Barbican is a multidisciplinary international arts centre in the City of London.

Across its theatres, concert halls, cinemas, galleries, business venues, public and community spaces, the Barbican showcases the most exciting artists and performers from around the world, pushing traditional artistic boundaries and helping us understand our lives in new and unexpected ways. Each year, the Centre presents hundreds of different performances, events and exhibitions that entertain and inspire millions of people, create connections, provoke debate, and reflect the world we live in.

Firmly rooted in its neighbourhood, the Barbican collaborates on projects with local communities, and supports young people and emerging talent to develop their artistic practice and access jobs in the creative industry.

Our core values are: Inclusive, Connected, Sustainable, Joyful and Daring. 

As we enter an exciting new stage of the Barbican’s life, there couldn’t be a better time to join us. Focussed firmly on the future, we’re working on ambitious plans to create better access to the arts, transforming our building and reimagining what an arts centre can be. Through our work on Equity, Diversity and Inclusion, we’ll ensure the Barbican becomes a place where everyone belongs – where creativity, enterprise, and learning coexist, and everybody can achieve their fullest potential.

The role

Are you passionate about fundraising and supporting an inspiring programme of artistic events, learning activities and community work?  

We are seeking a Philanthropy Officer to play a key role in supporting and delivering excellent stewardship for our Patrons and most generous individual donors. From dance and film, to music, theatre and visual arts the Philanthropy team works across the whole of our ambitious and joyful cross-arts programme, giving you the chance to share the best of the Barbican with our closest supporters.

The Philanthropy Officer will be the main point of contact in the Philanthropy team, primarily account managing our lower-level Patrons and supporting the stewardship and recruitment of higher level donors. Alongside the delivery of our Patrons scheme, they will lead on all individual giving events and manage the philanthropy team’s participation in Development-wide events such as exhibition private views. The Philanthropy Officer also provides key administrative support to the Philanthropy team, keeping track of financial reconciliation, preparing invoices, and managing accurate income data in our CRM Spektrix.

This is an excellent opportunity for someone eager to build on their experience of relationship management and develop their career in fundraising while contributing to the work of an exciting multi-arts venue at a key point of change for the

organisation. The successful candidate will be supported to gain experience across all aspects of individual giving, and to develop themselves as an ambitious and high-achieving fundraiser. The Barbican offers an excellent range of staff benefits full details can be found on our website.

Job Purpose

This role plays a key part in the delivery of Operation Smile UK’s retention programme, generating income and retaining existing cash and regular giving donors. The Giving Engagement Officer (Retention) will support the Giving Engagement Manager to implement multi-channel (mail, telemarketing, web and email) donor retention campaigns, ensuring timely delivery, creative accuracy, and effective stakeholder coordination.

You will be responsible for managing campaign schedules, supporting the creative and data processes, and ensuring delivery partners are aligned. This is an excellent opportunity for someone looking to deepen their fundraising or campaign delivery experience in a collaborative, fast-paced environment.

Key Responsibilities

Campaign Delivery & Coordination

· Deliver cultivation and retention campaigns, setting up and developing schedules in Asana and coordinating all required stakeholders.

· Manage timelines to ensure all activity is delivered on time and to plan.

· Compile campaign costs and track expenditure against budgets, flagging issues as they arise.

Creative, Data & Fulfilment Management

• Develop campaign briefs for creative, data output, print and fulfilment for review by internal teams and suppliers.
• Manage the creative sign-off process: collate feedback from stakeholders and ensure briefing accuracy to suppliers.
• Proof all campaign materials to maintain brand integrity and accuracy.

Digital & Email Communications

• Support the development of donor emails in line with agreed campaign structures.
• Coordinate the production and scheduling of email content in collaboration with the communications and data and tech team.

Performance Monitoring & Reporting

• Compile campaign results for analysis and provide reports to inform future activity.
• Work closely with data teams to ensure appropriate segmentation and tracking.

Donor Stewardship

• Support the thank-you process, including personalising and developing donor thank-you cards as required.
• Contribute to improving supporter journeys and experiences through campaign touchpoints, especially for regular givers.

Recruitment

We are actively interviewing for this role on a rolling basis as suitable applicants apply. If you're interested in this role, it is advisable to apply as soon as possible.

Application Instructions

Could you please provide us with a cover letter (no longer than one A4 page) that addresses the following:

1.  Why are you interested in a career in fundraising?
2.  What skills will you bring to this role? 
3. What specifically attracted you to Operation Smile UK’s mission to provide cleft care and safe surgery globally?
4. How have you coordinated campaign schedules, stakeholders, and suppliers in previous roles to ensure on-time, accurate campaign delivery?

Disability Confident Committed Employer

We're a Disability Confident Committed employer, so we guarantee an interview to any disabled applicant who meets the minimum requirements for the job.

At Operation Smile UK, we value individuals based on their performance and potential. We're dedicated to creating a diverse and inclusive workplace that supports everyone's needs. We're happy to make reasonable adjustments throughout the application and employment process, and we particularly welcome applications from diverse backgrounds.

If you need this document in a different format, require any adjustments, or need help with your application, please contact us (further details contained within the job description).

Equality, Diversity & Inclusion

Operation Smile UK knows fundraising could better reflect the diverse backgrounds and experiences of the people the charity sector supports. If you don’t meet every requirement but believe your transferable skills align with the role, we encourage you to contact us for a conversation. 

We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.

We celebrate diversity and encourage you to bring your authentic self to Operation Smile UK. We are committed to supporting all applicants and ensuring a fair hiring process. All appointments will be made solely on merit, and we are happy to make reasonable adjustments throughout the recruitment process. 

Chief Executive Officer

We are seeking a dynamic and mission-driven leader to guide a national health and professional membership charity through its next phase of growth and impact.

Position: Chief Executive Officer
Salary: £400 per day (Freelance, no benefits)
Contract: 12 months freelance contract, with potential extension
Hours: Part-time, 3 days per week (flexible)
Location: Remote, with occasional travel
Closing Date: 19th September 2025

About the Role

As CEO, you will provide strategic leadership, working closely with trustees to shape the charity’s direction, ensure strong governance, and lead fundraising and income generation. You will act as the external face of the organisation, building partnerships across health, education, and policy networks while supporting and inspiring a small but committed team.

Key responsibilities include:

• Providing visionary leadership and strategic direction
• Driving membership growth and engagement
• Leading fundraising and income generation strategies
• Overseeing financial sustainability, reporting, and compliance
• Managing external communications and strengthening national profile
• Representing the charity nationally and internationally

About You

We are looking for someone with the vision, drive, and experience to take the organisation forward. You will bring:

• Proven leadership in the charity/not-for-profit, health, education, or wider social impact sector
• Experience in fundraising, income generation, and partnership building
• Strong financial and governance oversight skills
• Excellent communication, advocacy, and stakeholder management abilities
• Commitment to equity, inclusion, and the organisation’s mission
• Flexibility to balance strategic leadership with hands-on delivery in a small-organisation context

While not essential, experience in school and/or public health nursing or wider public health and experience in membership growth or communication management would be a valuable asset.

About the Organisation

A nationally recognised UK health and professional membership charity, established in 2006. They champion excellence in school and public health nursing, influence health and care policy, and support professionals working with children, young people, families, and communities. Though modest in size, the charity is widely respected as an influential voice in reducing health inequalities and shaping policy that improves outcomes for children and young people.

Other roles you may have experience of could include: Charity CEO, Director of Strategy, Director of Programmes, Head of Policy and Partnerships, Non-Profit Leader, Director of Operations, Membership Director, or Fundraising and Partnerships Lead. #INDNFP

Apply now to help shape the future of school and public health nursing in the UK.

You will raise awareness of crime prevention and share stories about communities around the country. As we are a small team, we need to be flexible and support each other, which adds variety to the role. One day you might be creating content for our social media channels, and the next you might be welcoming a Minister to the office.

We are looking for a team-player with excellent written, verbal and digital communication skills. You’ll need to have good attention to detail and be proficient in social media and video production.

You’ll also need to be willing and able to help upskill our volunteers to be able to produce social media content. Being a national organisation across two countries, this role may require some travel to get out and about and support our members.