Support officer jobs
At over 200 acres, Crystal Palace Park is far larger than most urban parks. Beloved as a ‘back garden’ to many people in the surrounding neighbourhoods, it is also of national and international significance due to its design as the grounds to the Victorian architectural masterpiece, The Crystal Palace, and its rich, unique heritage, including the 170-year-old world-famous dinosaurs. Today, circa one million people visit the park every year; to relax and meet friends and family, take part in sports and physical exercise, enjoy world-class acts during summer festivals, or simply have a moment of peace and enjoyment of nature.
The Head of Commercial & Visitor Experience role offers the opportunity to join a young and growing registered charity at an exciting point in its evolution, and to help lead on establishing Crystal Palace Park as an exemplar in urban park management, community-led regeneration and cultural and heritage programming whilst restoring its position as one of the UK’s leading visitor attractions.
We are looking for an experienced commercial and visitor experience professional to join our friendly team in the new post of Head of Commercial and Visitor Experience, reporting into our trading board, Crystal Palace Park Events Ltd (CPPEL), and line managed by the Director of Park Management.
Responsible for achieving ambitious income targets, you will lead the management, development and growth of key revenue generating activities including concessions, leases, retail, licensing, catering, markets and car parking activity (and excluding events and venue hire). Alongside this you will oversee the smooth running of the park as a visitor attraction, ensuring an excellent visitor experience and an accessible, warm welcome to all.
You will be a creative and entrepreneurial team player with experience working in a visitor attraction, cultural, heritage or park setting and a proven track record in business development and income generation.
How to apply:
Please submit the required documents to jobs @ crystalpalaceparktrust .org with the subject ‘Role: Head of Commercial & Visitor Experience
Applications must be received by 2 June 2025 @ 10am
First round interviews will be held w/c 9 June 2025
Second round interviews to be confirmed.
All applicants must submit an Equal Opportunities Form
Crystal Palace Park Trust is an equal opportunities employer. We believe that our staff should represent the communities, organisations, and individuals that we work with and support. We welcome applications from all qualified individuals regardless of race, gender, age, disability, sexual orientation, religion, or nationality.
We thank all applicants for their interest.
The client requests no contact from agencies or media sales.
Join us to support people-led change across the UK.
The Churchill Fellowship is a community of changemakers whose mission is to learn from the world and transform lives across the UK.
We support outstanding individuals pursuing their own vision for change in an issue where they have first-hand experience. They are driven by a personal commitment to tackle today’s key issues, to develop new solutions for their communities and sectors, and to exchange ideas throughout the UK and beyond. They work across all of today’s most pressing challenges, from protecting the environment to preventing domestic abuse, from increasing youth employment to enriching urban spaces and much more.
Collectively, they create change that reaches across the country. Every year we select over 100 new Fellows and fund them to spend up to two months discovering new approaches around the world for practical issues they care passionately about. Fellowships cover every aspect of UK life because our approach is universal, responsive and inclusive. We respond to emerging trends and challenges and our Fellowships are open to all UK adults regardless of qualifications, background or age. Fellows propose their own programmes of research and action and bring their lived or learned experience of their chosen subject.
We believe in the power and potential of individuals and prioritise people and topics that would not be funded elsewhere.
This inclusive approach gives the Fellowship a unique range and authority and has created a powerful model for change, based on real needs, frontline insight and personal dedication. It offers dynamic individuals the recognition, funding and support to pursue what is often their mission of a lifetime.
The Fellowship was created by public subscription in 1965 as the living legacy of Sir Winston Churchill. Since then we have made almost 6000 grants to inspiring individuals who possess the passion and commitment to make a real difference. Many Fellows become knowledge leaders and influencers for the long term and continue to feel the beneficial effects of the Fellowship decades after being awarded.
The Churchill Fellowship is a community of changemakers whose mission is to learn from the world and transform lives across the UK.
The Activate Fund:
For 60 years, the Churchill Fellowship has been supporting remarkable individuals to source solutions from around the world to tackle critical issues affecting communities in the UK. The Activate Fund is an extension of the Fellowship which provides further funding and support to Fellows on their return to the UK to turn their ideas into action and achieve real and lasting change.
Purpose of the role:
This is a new role which sits within the Fellowship team and will be responsible for the re-opening of the Activate Fund in June 2026, following completion of a successful pilot. The Head of Activate will lead on all aspects of the application and award cycle and on the development of additional forms of support to enhance Fellows’ impact on society. The role will be supported by the Activate Manager, work closely with the Salesforce and Engagement teams, and alongside colleagues managing the annual Fellowship selection process.
This is a new role which is being recruited with sufficient lead-in time for the Head of Activate to be inducted into the existing processes to deliver the first year of awards, with scope to introduce new ideas to enhance the Fund’s impact from Year 2.
Key responsibilities:
Delivery of Activate
- Lead on the re-introduction of the Activate Fund; responsible for ensuring that potential applicants and relevant stakeholders understand the purpose, scope and criteria of the Fund and that all systems and processes are in place for applications to open in June 2026.
- Lead on the selection process from pre-applicant support to application, assessment and award, supported by the Activate Manager, working closely with the Salesforce team and the Comms team, and ensuring the process is aligned with TCF’s EDI values and strategic priorities.
- Lead on the iterative improvement of application and award documentation, throughout the lifetime of the Fund, working closely with the Salesforce team to ensure that any process changes are agreed with sufficient planning time to be implemented ahead of the next cycle.
- Oversee and participate in the longlisting and shortlisting of applications to the Fund, alongside other Fellowship staff and external assessors, where required.
- Responsible for establishing and convening (an) award panel(s) for the Activate Fund and working with the Chief Executive and Engagement team to identify panel members, likely to be drawn from the Fellowship’s Board of Trustees, Advisory Council, expert working groups and/or previous Activate grantees.
- Responsible for ensuring appropriate due diligence is conducted on applicants and where relevant, host organisations, to ensure that Activate grants are awarded in line with TCF’s charitable objectives and for a purpose that benefits individuals and communities in the UK.
- Attend and play a key role in the Activate selection interviews, including supporting Panel decision making according to agreed selection criteria, grant-setting and providing feedback to unsuccessful applicants.
- Oversee the award, payment and reporting of Activate grants, including the development of appropriate terms and conditions, and reporting requirements.
- Manage the Activate annual budget, ensuring that grants awarded are in line with the annual budgetary allocation for the Fund and report as required to the SLT.
- In collaboration with the Development team and Salesforce team, set up appropriate reporting mechanisms so that funding partners contributing to the Fund are informed of relevant Activate awards and updated on progress, as required.
Safeguarding and EDI
- Work with the Fellowship’s safeguarding lead and with the Fellowship Director to identify safeguarding risks and develop appropriate processes that are specific to the Activate Fund, for example where Fellows are working with children and adults at risk.
- Contribute to the ongoing improvement of the Fellowship’s approach to Fellows’ wellbeing, particularly when awarding grants to Fellows with lived experience of the issues they are addressing in their project.
- Work closely with the Fellowship’s EDI lead to ensure a proactive and consistent approach to EDI in the delivery of the Fund; in particular, that the Activate Fund’s selection processes are accessible to all Fellows eligible to apply, that EDI is core to the development of pre-application and non-financial support, and that the Fund’s messaging is inclusive and representative of the diversity of Churchill Fellows.
Enhancing Fellows’ capacity to achieve UK impact
- Building on learning from the Activate pilot, work closely with the Activate Manager to develop a support offer for Activate grantees that enhances their capacity to deliver their funded project and create change in their chosen sector or community; this could include 1:1 support such as mentoring and coaching and/or peer learning, convening and networking opportunities with the wider Fellowship community.
- Working closely with the Fellowship Director and Head of Fellowship, explore if there might be opportunities for scaling support which has been tried and tested with Activate grantees, to Fellows at different stages in their Fellowship journey.
- In collaboration with the Engagement team, support Fellows to develop relationships with individuals and organisations in relevant sectors that will amplify the impact of their Activate project and proactively explore opportunities for Knowledge Partners to contribute time, expertise and networking support to Activate grantees.
Evaluation and Learning
- Working closely with the Engagement Director, to develop an approach for evaluating how the Activate Fund enhances Fellows’ capacity to create change in the UK.
- Apply lessons learned from stakeholder feedback to improve the experience of Activate applicants and grantees through changes to the selection process, development of new forms of support and extension of networking opportunities with the wider Fellowship community.
- Working closely with the Fellowship Director to undertake a strategic review of the impact of the Fund from the end of Year 3.
- Keep up to date with new thinking and research around supporting and developing individuals and good practice in grant making, including developing relationships with relevant individuals and organisations.
Fellowship team
- Attend quarterly leadership meetings, where appropriate and, in particular, to contribute to thinking about TCF’s role in supporting Fellows to achieve change in the UK.
- Attend Fellow-led events as appropriate and utilise knowledge of Fellows’ activation of their Fellowship learning to contribute to the design and delivery of Fellowship events, such as Connect & Inspire, as required.
Person Specification
Qualifications
- Degree level or equivalent transferable skills
Skills & Experience
- 10 years’ experience in grant making, with at least 3 years in a senior grant making role with responsibility for designing and delivering an end-to-end grant making process.
- Experience of managing a multi-year grant making or support programme and balancing ongoing delivery with innovation and improvement.
- Experience of working with and supporting individuals to create change whether through grant making, learning and facilitation or movement building.
- Demonstrable knowledge of different grant making practices and a commitment to trying out new approaches to remove barriers to those furthest away from funding.
- Experience of convening and managing relationships with multiple stakeholders to deliver time-sensitive projects or programmes and confident in liaising and negotiating with busy people in senior positions.
- Previous line management experience.
- Experience in safeguarding and or risk management.
- Experience in analysing and interpreting data for the purpose of monitoring, evaluation and improvement.
- Experience using and interacting with Salesforce (or similar CRM) and of working collaboratively with a data management/systems team.
- Strong communication and interpersonal skills for communicating face-to-face, in writing and by telephone with individuals at all levels.
- Strong IT skills, including proficiency in all aspects of Microsoft Office and comfort with facilitating meetings via video conferencing platforms.
- Excellent organisational and prioritisation skills.
- Evidence of managing a team and contributing to the creation of inclusive and collaborative working environments.
- Experience of liaising with, negotiating and managing relationships with external organisations, teams, and individuals.
Personality Characteristics
- A confident and reflective leader, with the ability to inspire and support a new team and to contribute to a positive and collaborative working environment.
- Ability to balance an appetite for innovation and improvement with a pragmatic approach to working within an annual grants cycle.
- Ability to work with good humour, a positive attitude, tact, and diplomacy and to maintain confidentiality.
- Commitment to the principles of equity, diversity and inclusion.
- Ability to meet deadlines, and to work under pressure when required.
- Attention to detail and accuracy.
- Proactive and able to work well independently as well as part of a team.
- Passionate about achieving excellence through personal development and continual learning.
- Self-motivated and a great team player with a pro-active, confident, and positive approach and the ability to contribute to a culture of collaborative working.
- To have a genuine commitment to the values and ethos of the Churchill Fellowship and an interest in the social impact and the work of the TCF Fellows.
Working for The Churchill Fellowship
Detailed package, benefits and wellbeing package:
- Salary c. £50-£55,000 per annum (5 days per week / 36.5 hours)
- Hybrid working policy (minimum of 1-2 days per week in the office)
- 5 weeks holiday a year, with additional paid leave when the office closes over the Christmas Break
- 1 weeks paid leave for volunteering
- Non-contributory pension scheme with 10% employer contribution
- Enhanced maternity, paternity and adoption leave and pay
- Employee Assistance Programme
- Life Assurance
- Bike purchase salary sacrifice scheme (Cycle2Work)
- Personal Development Budget for training
Standard working hours are 36.5 hours a week 9.30am until 5.00pm, Monday to Thursday and from 9.30am until 4.00pm on Friday, including a paid lunch break of one hour.
We have embraced the benefits of working from home and at the same time, we value the contribution of face-to-face contact in building teamwork, collaborating with your colleagues, exchanging ideas and know-how, and for work efficiency. We therefore operate a hybrid working policy, where staff can work from home if they wish, however everyone is required to work in the office a minimum of 1 to 2 days a week with Tuesdays as the core day for regular whole team meetings, and Thursdays as an additional core day for Senior Leaders.
Note: unfortunately, we are not currently in a position to offer sponsorship for visas and all applicants will need to have, and be able to prove, the right to work in the UK.
How to apply
Please use your CV and cover letter as an opportunity to tell us a bit more about who you are as a person. We want to understand how you as an individual are going to be a great fit for this role.
We will be scheduling first round interviews as candidates apply, we will then complete a round of second interviews with a shortlist of candidates once the advertising has closed, with the view to appointing the role as soon as possible after that.
Equity, diversity and inclusion are core to the values and ethos of the charity’s work across all activities. The Churchill Fellowship is committed to being an inclusive employer with a diverse workforce. We encourage applications from people from the widest possible diversity of backgrounds, cultures and experiences. Our office accommodation is accessible.
The client requests no contact from agencies or media sales.
Deafblind UK supports people who have both sight and hearing loss. You’ll be welcomed into our big family of clinical, operational and administrative staff who are all passionate about making life better for our members. Working for Deafblind UK is flexible and friendly. We support a healthy work-life balance and from the moment you join us, you will be fully supported by the wider team. You will also get a generous annual leave allowance and access to our Westfield Health Cash Plan.
We are looking to recruit a full-time officer to join our Charitable Services team delivering employability support for individuals with a sight and hearing loss across Greater London.
We are seeking a good self-motivated planner with experience of employment services who can develop our delivery of the service across London, helping people to identify and reach their chosen goals. You will have a good track record of delivering support in one to one situations and also in group settings, both face to face and online. You'll also need to be an effective networker who can create and maintain relationships with a wide range of partner organisations.
The people we support have varying degrees of sensory loss, from the mild to the more profound. We are committed to respecting and celebrating the unique personalities and aspirations of each individual as we work with them to identify the most empowering bespoke action plan for them.
Please note that prior experience of working with people with sensory loss is helpful but not essential for this role, as all relevant training will be provided.
Contact us for further details of the job role on 0800 132 320.
The Company
We support people who have combined sight and hearing loss which affects their access to information, mobility, and communication. We help them to live with their condition and to build their confidence and independence.
Deafblindness affects everyone in different ways. Some people might have mild sight and hearing loss whereas others can’t see or hear anything. It can be isolating and lonely and can lead to mental health issues - but it’s far more common than many people realise. Around 450,000 people are affected by sight and hearing loss in the UK.
Schedule:
- Day shift
- Weekdays
Work authorisation:
- United Kingdom (required)
Work Location: Office based in central London with regular independent travel across Greater London required.
Application Instructions
To apply please provide a CV and one page cover letter demonstrating your previous experience and suitability. AI generated letters will be overlooked.
We support people who have combined sight and hearing loss which affects their access to information, mobility and communication.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Community Engagement Officer is an essential role in fostering strong relationships with current and prospective members of the School Library Association community. The postholder will provide frontline support, drive online and in person engagement through outreach initiatives, and contribute to the growth and sustainability of the membership base. This is an exciting opportunity for someone passionate about school libraries, education, and community-building.
With a particular focus on coordinating and supporting our Branch network, you will collaborate on initiatives for development, delivery and new projects as they come online. You will be the first port of call for advice and expertise relating to school libraries and enabling our members to more effectively support their school communities. Supporting the delivery of online and in-person networking events and workshops for members, you will work with your SLA colleagues, in particular the Training and Events Officer, to deliver a high-quality member offer and to ensure member needs are reflected in all offerings. The ability to travel to training and events across the UK is essential. Duties include:
Branch network and member support
- Work with the CEO to develop the SLA Branch Network and accompanying strategies
- Identify opportunities for developing initiatives to grow and develop the Branch network community, that will deliver on the SLA mission
- Develop strong relationships with local, regional and national stakeholders to support network growth and enable members to take full advantage of all relevant opportunities available to them
- Provide advice for SLA members on all aspects of school libraries, ensuring they are supported and can be as effective as possible in their school communities
- Drive engagement and development of online communities as part of the branch network
Training and events
- Work with the Training and Events Coordinator to support and deliver a calendar of exciting, engaging and informative events
- Support the delivery of online and in-person networking events and workshops with a focus on the Branch network community
- Represent the association at relevant events and for programmes (e.g., conferences, webinars, book awards) to promote membership and services
- Support training and event delivery (online and in-person), engaging and inspiring audiences as needed
- Support development of training programmes, toolkits and resources using member insight to inform
Outreach and communications
- Coordinate the mentoring scheme and ensure it is promoted effectively, with necessary support and development available to mentees and training for mentors
- Use your sector insight to identify opportunities for development of research and other initiatives, maintaining links and horizon scanning
- Provide SLA consultancy aligned with strategic approaches, supporting schools with development of their libraries, reading and information literacy provision to help children and young people reach their full potential
- Contribute to SLA communications such as TSL, newsletters, updates, and promotional materials
- Oversee the book review process in support of TSL, our quarterly journal
- Supporting management of the SLA resource library, working with colleagues to ensure alignment
- Support outreach to new audiences
Building relationships and an ability to foster collaboration and community engagement will be an important part of this role. All team members contribute to office admin, maintaining member data and general office support.
To be successful in this role you should ideally be able to demonstrate:
· experience of working in school libraries, the education sector and a strong understanding of the education landscape
· clear understanding of the curriculum and teaching and learning outcomes
· knowledge of children and young people’s literature
· experience developing and delivering inspirational training, to small and large groups, both online and in person
· experience creating training resources, toolkits and teaching and learning resources
· ability to galvanise and inspire others with flair and creativity
· the ability to manage own workload, prioritise and meet competing deadlines
· the ability to work hours flexibly around event and training delivery
An expert communicator, you will be experienced in developing relationships with a variety of stakeholders at all levels. Experience of consultancy, schools’ engagement and outreach would be advantage.
The salary for this position is £19, 594.59 (FTE £29,000) for 25 hours per week, and comes with a 6% employer pension contribution.
We are open to discussing flexible working patterns, condensed hours or other arrangements we may not yet have thought of. This is a remote working role, with monthly all team meetings which you will be required to attend, in addition to training and events across the UK. Working patterns can be negotiated. We strongly encourage candidates of all different backgrounds and identities to apply. Each new role provides us with an opportunity for us to bring in a different perspective and we are always eager to diversify our team. The SLA is committed to building an inclusive, supportive place, where you can do brilliant and rewarding work.
Why work for the School Library Association?
We are in an exciting period of growth in the history of the SLA, with a new CEO, coinciding with the opportunity to influence a new government. Plans to redevelop our offer are in progress and you will have the opportunity to influence new approaches and ways of working. We are a small, friendly team who support each other to deliver an excellent service to our members and passionately believe in the power of school libraries to transform children and young people’s personal, social and educational outcomes.
Annual Leave is 25 days plus bank holidays. We offer free mental health support and counselling sessions and brilliant discounts with a variety of retailers including up to 40% off Vue cinema tickets through our HR partner.
About the School Library Association
The School Library Association (SLA) is an independent charity and membership organisation that believes every pupil is entitled to effective school library provision. The SLA supports all those working in school libraries. We have been representing the school library sector for more than eighty-five years, with membership to the Association thought of as essential to all those who work in and around school libraries. Membership to the SLA provides training, support in advocating with senior leadership teams, incredible discounts and collegiate networking opportunities for everybody working in and with school libraries.
How to apply
To apply please send your CV and a covering letter (no more than one page) detailing the experience you have in relation to the job description, that you can bring to this role, and how your skills align with what we are looking for. Applications without a cover letter will not be considered. We truly appreciate all applications, but due to the volume we receive, we will not be able to provide individual feedback. No agencies please
Deadline: Monday 2nd June, 9am. Please note we will be actively interviewing for this role; if you are interested apply as soon as possible as we may close recruitment early if the right candidate is found.
The client requests no contact from agencies or media sales.
Are you able to build excellent relationships with supporters? Are you keen to get stuck in and support the team? Can you adapt your communications to a wide range of audiences?
Then we might have the perfect job for you!
Supporter Engagement Assistant
Covering: Bath and North East Somerset/North Somerset
Based: Bristol office base: BS3 2JH)
Terms: Full-time (35hrs per week - part-time working considered)
Salary: £23,157.98 (FTE)
At Great Western Air Ambulance Charity, we’re looking for a new Supporter Engagement Assistant to serve B&NES and North Somerset. This job involves being the first point of contact for supporters and working as part of the Supporter Engagement Team to build excellent relationships across the area we serve. It requires a lot of passion - for our cause, for the people we help and most importantly for the people who help us save lives.
We’re looking for someone who is dedicated to doing their best; a person who can work independently but can collaborate within and beyond their team; someone who is compassionate for our supporters and everyone involved in the charity; and someone who is curious about exploring new approaches and keen to learn and develop.
Whilst having some experience of working with a charity would be beneficial, it is not essential. We are looking for someone who would like to build a career in the charity sector and become a long-term member of our team. We are keen to support professional development, so you may be a career changer or fancy a new challenge - the most important thing is your ability to build relationships and work as part of a team.
GWAAC is a great cause to fundraise for, and we have amazing stories to tell and experiences to offer. Our work is very rewarding for our team – at GWAAC we know that we are contributing to saving local lives every week.
GWAAC is actively committed to equity, diversity and inclusion. We encourage applications from candidates from a range of backgrounds and experiences. GWAAC puts people first and upholds a culture of safeguarding.
Closing date: 9am on Tuesday 20th May.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The newly appointed EA support’s the International CEO (ICEO). The ICEO holds overall responsibility for the global ministry, including all aspects of strategy and operations across multiple regions. The EA’s role will be pivotal in providing high-level administrative support to the ICEO, ensuring the smooth operation of their daily activities.
We aim to support Christian communities, churches and individuals around the world who face persecution and discrimination because of their Faith.



The client requests no contact from agencies or media sales.
Hours:
Full-Time, 37.5 hours per week, over 5 days
Part-Time, 22.5 hours per week, over 3 days (Monday, Wednesday, Thursday)
Objective:
2wish exists to provide support to anyone affected by the sudden and unexpected death of a child or young person aged 25 and under.
Aims:
- Ensure every Emergency Department and Critical Care unit has a suitable bereavement suite
- Ensure that bereavement boxes are available at each of these hospitals
- Ensure that immediate bereavement support is available for all affected by the sudden death of a child or young person
- Provide a professional counselling service and other therapies for those affected by the sudden death of a child or young person
- Provide support to individuals who witness the sudden death of a child or young person
- Provide support and training to professionals from any sector who may be affected by the sudden death of a child or young person
- To advocate and campaign on behalf of suddenly bereaved families
Context of role:
2wish support anyone affected by the sudden and unexpected death of a child or young person aged 25 and under. We are an All-Wales charity providing immediate casework support, as well as ongoing aftercare services including counselling, alternative therapies, play therapy, support groups, support events and a respite cottage.
The post holder will provide immediate and ongoing emotional and practical support to families affected by the sudden and unexpected death of their child or young adult.
Main duties:
Service:
- To initiate immediate support for a caseload of families whose children and young people aged 0- 25 have died suddenly and unexpectedly across the South and West Wales region
- To contact all families within 24-48 hours of the referrals by telephone
- Complete an initial assessment of families' needs to identify and plan the support as required in line with safeguarding and risk reduction
- Offer emotional support and advice to a case load of families through home visits and ongoing weekly telephone calls
- To liaise with the Counselling Support and Outreach Coordinator, who is responsible for organising formal support such as counselling, complementary therapy or play therapy, subject to consent from the bereaved individual
- To work with hospital staff, GP’s, police officers, coroner offices, mental health teams and other healthcare professionals to raise awareness of and promote referrals into the charity
- To liaise with other professionals working alongside the family to provide a holistic and multiagency approach to support
- Attend relevant forums within the area
- To deliver awareness training in hospitals and other healthcare settings, schools and workplaces on the use of the bereavement boxes, referring into the charity and bereavement awareness
- To monitor the use of the memory boxes and ensure families have been offered a memory box
- To work with hospital trusts to establish and maintain the upkeep of suitable bereavement suites for bereaved individuals to use as required
- Facilitate debriefs within professional settings following a traumatic or sudden death of a child or young person
- Maintain stock of 2wish memory boxes and deliver boxes to partner organisations as required
- To submit monthly/quarterly/annual reports to Bereavement Services Manager as required
- To signpost and/or refer to other agencies as required that can provide support as needed
- Cover members of the support team for annual leave and/or sickness
General:
- To be responsible for organising own work agenda, time management and administration
- To show respect and sensitivity for the cultural and religious beliefs of families
- To undertake learning opportunities and seek them out for the team
- To adhere to all company policies and procedures including Safeguarding, Confidentiality, Health and Safety and Lone Working; and to be proactive in implementing new safe working practices as appropriate
- To attend weekend and evening community events in support of the charity as necessary
- Participate as and when required in team meetings and one-to-one meetings, and undertake, as appropriate, courses/training/other developmental activities, which is relevant to the role
- Contribute on the social media platforms maintained by 2wish
- Contribute to events at 2wish
It is the nature of the work that tasks and responsibilities are in many circumstances unpredictable and varied. All employees are therefore expected to work in a flexible way and tasks, which are not specifically covered in their job description may have to be undertaken.
You will be subject to performance review, which will incorporate a review of the above duties and performance over the period.
This role is subject to a DBS check.
Salary: Starting salary of £26,500 per annum, pro-rata for part time hours
Contract type: Permanent
Hours: Normal office hours are 9am - 5pm, Monday to Friday, although alternative hours may be worked with line manager agreement. Work outside office hours may sometimes be necessary and will be compensated for by time off in lieu.
Annual leave: 28 days plus bank holidays. Annual leave steadily increases after five years of service. Annual leave and statutory holidays are calculated on a pro rata basis where applicable.
Pension: 2wish operate a contributory pension scheme. 2wish will auto-enrol you into the scheme in accordance with it's auto-enrolment obligations. Full details of the scheme will be provided to you once you are enrolled, including the minimum level of contributions that you will be required to make during your membership (current contributions - employer 3% and employee 5%)
Mileage: A fixed rate allowance is payable for agreed mileage undertaken on 2wish business in a private vehicle, over and above your usual journey to your workplace/s.
Location: 2wish currently offers a form of hybrid working and this will continue for the foreseeable future. This post is home and office based with travel across the region you are covering.
Additional benefits for our employees:
- An 'Employee Assistance Programme,' including wellbeing support
- Free parking on 2wish premises
- Free branded 2wish clothing
- An extra annual leave day on your birthday
- Incremental increase in holiday entitlement based on length of service
- Paid sick leave
- Discounts for personal purchases on 2wish Merchandise
- Discounted tickets to UK 2wish events for staff and family
- Extra holiday entitlement when taking part in 2wish overseas events
- Company mobile phone for performance of duties
- Tools/equipment required for the performance of duties
- Reimbursement of work expenses
- Bright Exchange employee discounts
- Auto-enrolment into company contributory pension scheme after 3 months service
How to apply:
Please return a CV and covering letter, or a CV and two-minute video, by email. Please make it clear if applying for Part or Full Time.
Closing date: 12th May 2025
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. Only those applicants that have been shortlisted will be contacted for an interview.
This is an opportunity to take on a new leadership position in a unique educational charity. As part of our succession planning, Number Champions is recruiting a CEO to take on all management of the charity and to help the board define and deliver its strategy. This will be our most senior staff position.
Background - Number Champions
We train volunteers to use games and other creative activities in primary schools in one-to-one sessions with children to help them gain confidence and skills in maths. This support helps put children on track to achieve their full potential in a world where numeracy is a vital building block. Over half the children we support are from disadvantaged backgrounds, which is where the need is greatest.
Founded in 2018, we have already helped over 1,500 children. We now have 115 volunteers running weekly sessions. This year they are helping 334 children in 38 partner schools across London, and we plan to continue to grow organically every year to support more children.
Our vision is not just that we grow in scale, but that through our example other organisations copy our model, and that eventually all primary school children will have access to volunteer support in maths.
CEO role
The CEO will be a new permanent role, reporting to our founder Chair and to the board of trustees. You will take on all aspects of managing our award-winning charity and drive the board process of setting and delivering strategy. This will include financial management of the charity and involvement in fundraising. This is in the context of our succession plan, whereby our Chair will hand over the executive responsibilities which he currently exercises on a pro bono basis. This is to allow us to recruit a new Chair within two years.
You will line manage the Head of Operations - our current senior employee, who manages our other two staff. The role will be part time for the equivalent of 3 days a week.
Location
You will work mainly remotely, although you will be expected to attend periodic meetings in London. We therefore require candidates to live within commuting distance of Central London, giving maximum flexibility for both the employee and the charity.
Person specification
Candidates must be able to show previous success as a member of the Senior Leadership Team of a charity. You should be a collaborative worker able to build productive working relationships with people throughout the charity and beyond. As continuing our growth is a strategic goal, we need you to have experience in marketing.
We have a high-performing staff team, and a key requirement is that you are able to continue to develop the team. You therefore need the interpersonal skills to keep the existing staff motivated, productive, and appreciated. You will also require the confidence to implement changes you identify as important. As you will take over all the executive responsibilities of the charity’s founder Chair, you will also need the sensitivity to navigate any resultant issues.
The full role and person specification is attached to this advertisement.
If you believe you are a good candidate but you do not meet the exact requirements we have set, please do apply explaining why you are well qualified.
Potential
There is huge potential for you to develop the charity to support many more children while maintaining or improving quality of delivery. You will also have the opportunity to identify and achieve additional strategic goals.
In parallel, you will be able to progress your own career in an organisation with a positive culture, whose trustees, staff, and volunteers are passionate about improving children’s educational and life chances.
We hope that you will be motivated to apply to our role.
Please send your CV plus a covering letter explaining why our role is right for you and you are the right candidate for it.
We support primary school children in numeracy to help them achieve their educational and life potential.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are recruiting a General Advice Officer to support with the delivery of advice and welfare support to vulnerable guests who access the Community Wellbeing Service, a local support hub offering relief from the rising cost of living for local families. The General Advice Officer will support our guests on a range of areas including benefits, immigration, housing, money management and access to training and employment services. The postholder will provide high quality welfare advice and guidance through weekly one-to-one advice sessions, undertake case work, work with partners to facilitate referrals, and provide support to advice volunteers.
The successful candidate must have at least two years’ experience delivering effective advice or in a similar capacity, demonstrate empathy, an understanding of the issues facing vulnerable people, and have in-depth and up-to-date knowledge of welfare benefits and housing policies/legislations, with a strong focus on achieving tangible outcomes for our guests.
Advice Work
- Carry out assessments to identify urgent needs and appropriate support pathways for members at the Community Wellbeing Service.
- Support outreach or community engagement activities as needed.
- Provide holistic and person-centred advice and casework on the main enquiry areas, particularly welfare benefits, housing, employment, health and wellbeing, immigration and money management.
- Maintain Sufra’s Advice Quality Standards and meeting tangible outcomes.
- Produce detailed case records on our case management system for the purpose of continuity, statistical monitoring and report preparation
- Apply for funds from trusts and foundations to support individuals and families with essential costs such as housing deposits or white-goods and/or cancellation of debts;
- Develop and maintain good working relationships with external stakeholders for joined up working, including statutory and voluntary service providers, making referrals for guests where appropriate.
- Enable and support guests to act for themselves, wherever appropriate.
- Monitor the progression of all cases to the point of resolution.
- Conduct follow-up calls with guests where needed and track outcomes
- Support volunteers who are working on delivering Advice Services e.g triage volunteers and pathways volunteers
- Provide advice to the General Advice Service as and when required
Case Management
- Manage own caseload and work independently to support guests
- Use of Case Management System (AdvicePro) as well as Microsoft Office for communication and document production.
- Support with developing case studies and gathering guest feedback
- Collect statistical information as requested for reporting purposes.
- Feed into the development of monitoring reports for funders and other stakeholders
Other Responsibilities
- Maintain and update the charity’s record of referral and signposting agencies;
- Ensure data protection regulations are adhered to, and that sensitive data is handled in accordance with relevant legislation and organisational procedures.
- Keep informed of new and changing legislation relevant to the post, and of local issues and policies
- Be committed to the aims, procedures and policies of Sufra’s advice service in every aspect of service delivery.
- Take part in supervisions, personal development training, team meetings and appraisals
- Undertake any other reasonable duties to support the operations of the charity.
To apply for this role, please submit a CV, Covering Letter (no more than 2 sides) by email to Admin, and complete our Equal
Opportunities Form found on our website.
Note: Applications without a tailored covering letter will not be considered.
In your Cover Letter please respond to the following questions;
Why are you interested in working as an General Advice Officer at Sufra, and how do your values align with our mission?
What experience do you have providing advice or support to individuals facing hardship?
How do you approach complex or challenging situations when supporting advice guests? Describe how you break these situations down and help guests understand their options and next steps.
The client requests no contact from agencies or media sales.
We are looking for an inspirational, qualified trainer/practitioner with experience and knowledge of health and social care provision and management theory to develop and deliver training to our bright and enthusiastic staff teams. This is a central role within our staff development team.
Working closely with the Head of Engagement & Learning, the Training Manager and other key personnel, you will develop and participate in employee learning and development programmes relating to all aspects of service provision. Developing and delivering staff education and skills enhancement and development opportunities in accordance with Care Quality Commission, Skills for Health, Skills for Care, national occupational standards and NICE guidelines.
As part of a fast paced team, and as a self-directed practitioner, you will inspire and develop a workforce focused initiative to enhance the skills and knowledge of the national health and social care workforce.
Come and join an inspirational team of practitioners dedicated to enhancing the knowledge and skills of our workforce and the lives of our service users.
As a proud Stonewall Diversity Champion we actively encourage applications from the LGBTQ+ community.
Interview Date: 29 May 2025
Vacancy Reference Number: 84055
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number
Benefits of working with Creative Support include a probationary bonus, pension contributions, 33 days Annual Leave and company paid enhanced DBS.
We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded.
Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK
Creative Support is a not for profit provider of person centered care and support





The client requests no contact from agencies or media sales.
Are you eager to kick-start your career in public relations within a meaningful and impactful organisation? We are seeking a proactive and enthusiastic Junior Public Relations Officer to join our dedicated team. In this role, you will contribute to enhancing public awareness and support for our mission by assisting in the coordination and execution of various PR and media initiatives.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
As an integral part of our Public Relations team, you will be the first point of contact for media enquiries, ensuring timely and appropriate responses in collaboration with national and regional PR colleagues. Your responsibilities will include maintaining accurate records of media interactions, facilitating smooth handovers of complex enquiries to senior team members, and managing relationships with our press office system suppliers. Additionally, you will support the team with financial processes, such as handling purchase orders and expenses, and assist in organising events that promote our mission and campaigns.
To excel in this position, you should possess excellent writing skills tailored to diverse audiences, effective interpersonal abilities to engage with journalists and stakeholders, and strong organisational capabilities to manage multiple tasks under tight deadlines. A proactive approach to problem-solving, coupled with a keen understanding of the media landscape, will enable you to identify and leverage opportunities that align with our marketing objectives.
This role offers a unique opportunity to contribute to meaningful projects that have a lasting impact on the community. You will work alongside a supportive and passionate team, gaining invaluable experience in public relations within the charitable sector.
You will be contracted to our London Hub, Haig House. Under our Future Working framework, there will be some flexibility for working remotely/at home, using our collaboration tools to work with colleagues, but with a minimum expectation of two days/week connecting directly face-to-face with colleagues at the hub.
Employee benefits include -
- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 14%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Join Birthrights as Our New CEO!
Location: Remote (UK-based). Must be prepared to travel to London and other UK locations for frequent meetings with staff, funders and stakeholders.
Salary: £70,000 to £75,000 per annum, dependent on experience
Why Join Us?
- Impact: Make a real difference in the lives of women, birthing people and families.
- Flexibility: We offer flexible working arrangements, including remote work and compressed hours.
- Culture: Join a kind, progressive, and inclusive team dedicated to respectful care during pregnancy and childbirth.
- Growth: Be part of an organisation with ambitious plans for growth and innovation.
About Birthrights: Birthrights is the UK's leading authority on the rights of women and birthing people during pregnancy and birth in the UK. Our work is critical to not only transforming the experiences and outcomes for individuals but also in shifting wider policy, practice and systems. We champion respectful care during pregnancy and childbirth, ensuring that all women are treated with dignity and humanity. Our work is grounded in the belief that every woman has the right to make informed choices about her care and to be supported in those choices.
The Role: Are you passionate about making a difference in the lives of women and birthing people? Do you thrive in a collaborative and supportive environment? Birthrights is looking for a dynamic and compassionate CEO to lead our dedicated team. This is a unique opportunity to drive change, advocate for birth rights, and work alongside a group of passionate individuals committed to our cause.
Key Responsibilities:
- Leadership: Provide compassionate and bold leadership to a remote-working team, fostering a collaborative and supportive culture.
- Strategic Vision: With the Board and staff, refine and lead the successful implementation of the organisation's strategic and operational plans.
- Influencing: Lead creative and bold external campaigns, policy development, and influencing efforts to advance birth rights.
- Financial Management: Oversee financial operations, ensuring sustainability and growth.
- Fundraising and Business Development: Oversee the fundraising efforts and business development initiatives to support Birthrights' mission.
- Board Collaboration: Work closely with the board to shape and implement strategic goals.
Person Specification:
- Essential:
- Background in the charity sector.
- Genuine passion for Birthrights' cause.
- Strong people management skills.
- High emotional intelligence (EQ).
- Competence in financial management.
- Skills in business development and fundraising.
- Excellent communication skills.
- Ability to work closely with the board.
- Strategic and radical leadership skills
- Ability to oversee delivery of policy and programmes to drive impact aligned with organisational strategy and principles
- Ability to build relationships and foster strong collaborative partnerships
- Ability to lead courageously
- Desirable:
- Lived experience of birth or professional experience in maternity care or significant involvement in campaigning or representing people's rights.
- Experience in policy development and influencing.
- Experience in leading bold external campaigns.
- Experience managing remote working or hybrid teams of part-time staff
- Experience of community power building and working as part of movements for change
Our Team: At Birthrights, we believe in the power of collaboration and teamwork. Our team is close-knit, passionate, and dedicated to making a positive impact. We work remotely but stay connected through regular meetings and touchpoints, ensuring that everyone feels supported and valued. We are committed to fostering a culture of kindness, inclusivity, and mutual respect.
Equity, Diversity and inclusion: Birthrights is committed to diversity, equity and inclusion in our organisation and our external work. We know that diversity in all its forms brings more perspectives, experiences and knowledge, and it makes us a better, stronger organisation.
As an organisation, our employees have recently trained with the Queer Birth Club on LGBTQ+ competency and have undertaken extensive training with JMB Consulting on anti-racism.
We are using positive action in our recruitment as part of our commitment to EDI. This means we are actively seeking candidates from under-represented groups (people of colour, women, LGBTQ+, disabled people, socioeconomic background). If two candidates are equally qualified for the role, we will appoint the candidate with this background under the provisions of the Equality Act 2010. Please let us know if you require reasonable adjustments so we can accommodate your needs.
How to Apply: If you are passionate about advocating for birth rights and have the skills and experience to lead our organisation, we would love to hear from you. Please submit your CV to and we will forward you the candidate pack.
Webinar: Join our informational webinar on Thursday 22 May, 12.30 - 1.30 to learn more about the role. The registration link is in the candidate pack.
Application Deadline: Please submit your application by 5.00pm on Monday 9th June, 2025.
We are looking for an inspirational, qualified trainer/practitioner with experience and knowledge of health and social care provision and management theory to develop and deliver training to our bright and enthusiastic staff teams. This is a central role within our staff development team and you will be based at our vibrant Stockport Head Office.
Working closely with the Head of Engagement & Learning, the Training Manager and other key personnel, you will develop and participate in employee learning and development programmes relating to all aspects of service provision. Developing and delivering staff education and skills enhancement and development opportunities in accordance with Care Quality Commission, Skills for Health, Skills for Care, national occupational standards and NICE guidelines.
As part of a fast paced team, and as a self-directed practitioner, you will inspire and develop a workforce focused initiative to enhance the skills and knowledge of the national health and social care workforce.
Come and join an inspirational team of practitioners dedicated to enhancing the knowledge and skills of our workforce and the lives of our service users.
As a proud Stonewall Diversity Champion we actively encourage applications from the LGBTQ+ community.
Vacancy Reference Number: 81555
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number
We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received the Investors in People Platinum awarded.
Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK.
Creative Support is a not for profit provider of person centered care and support





LGBTQ+ Youth Outreach Practitioner
Responsible to: CEO
Hours: Full time 37 hours
Salary: £28,000
Based: Fenny Stratford and hybrid working
Contract: Fixed term for 1 year (extension subject to funding)
Closing Date: Wednesday 4th June
Interview Date: Friday 13th June
Context
Q:alliance provides support, information and representation for the LGBTQ+ people who live, work and play in Milton Keynes and surrounding areas. We have detailed knowledge of the issues and challenges that organisations and individuals face locally.
It’s our goal to create more safe spaces and resources to ensure the LGBTQ+ community is well represented and supported.
Scope
This established role will engage the LGBTQ+ Schools Partnership Forum (Milton Keynes) to plan, deliver and evaluate educational programmes for young people and manage a 1:1 caseload of support for LGBTQ+ young people across schools, colleges, and youth services in Milton Keynes. You will develop and implement training to upskill teachers, education staff and youth workers. Working collaboratively with all partners to ensure safe spaces for young LGBTQ+ people across diverse settings with particular focus on increasing resilience, wellbeing, and mental health of LGBTQ+ youth communities.
You will work closely with our youth work team and CEO to determine targets for outreach, engagement, and effective monitoring systems to ensure robust reporting.
Main Responsibilities
· Networking – Strengthen the LGBTQ+ Schools Partnership Forum, supporting teachers, education staff and youth workers to access resources, implement inclusive learning environments and provide support for LGBTQ+ young people in their settings. Coordinate meetings with the network to update on shifting needs, priorities, and situations in a local and national context.
· Data capture and intelligence - Support Q;alliance’s commitment to sustaining a contemporary data and monitoring mechanism, guaranteeing we can deliver thorough evaluations of our services and competent feedback to our funders and stakeholders on the efficacy of our work. Analyse local intelligence directly from LGBTQ+ youth communities and use this to co-produce plans with young people to ensure our youth services are engaging and meeting needs.
· Support, information and empowerment – develop and implement resources for 1:1 education and resilience work with LGBTQ+ young people, provide support for young people in crisis, ensuring effective signposting to relevant services and collaboration with parents, guardians, teachers and education staff where appropriate.
· Innovation – work with the CEO, LGBTQ+ Schools Partnership Forum and young people to innovate a schools accreditation system that will acknowledge and cultivate schools’ competence to provide safe spaces and support for LGBTQ+ young people.
· Stakeholder and community engagement – Work with Communications and Engagement Manager to plan outreach activities in line with Engagement Plan and communicate with youth communities in line with our Communications Strategy. Forge and support enduring relationships with key partners, strengthening our commitment to building an alliance of cross-sector compassionate advocates for the LGBTQ+ community in its diverse forms.
· Education – Plan, develop and deliver positive and engaging classroom workshops and school assemblies to a wide range of young people, ensuring key messages are inclusive of diverse perspectives, including those from black and minoritized communities.
· Training - Develop and deliver training for teachers, education staff and youth workers with the aim of improving the wellbeing of LGBTQ+ youth communities and the capacity of those with the power to assist in this endeavour.
Skills and Experience
Expertise
· Vast experience working with and supporting young people
· Experience of developing and sustaining a network
· Proficiency in authoring innovative education and training packages, delivery, and evaluation
· Knowledge of the challenges affecting young LGBTQ+ people
· Knowledge of issues affecting young people’s mental health and the skills required to build resilience
· Excellent planning, organisation and administrative skills
· Expertise in safeguarding young people, ensuring welfare of all by following policy and procedures in relation to recognising, recording, and responding to safeguarding concerns and liaising with the Designated Safeguarding Lead
· Ability to observe strict confidentiality at all times with respect to matters concerning young people and the schools, colleges and youth settings in which you support through your role in the developing network
· Capable to respond to a young person in crisis and establish the right tools and resources to assist them
Communication
· A high standard of written English, including an ability to write thorough reports, make referrals to partner agencies, maintain outreach files, and record minutes of forum meetings
· An engaging and charismatic public speaking style with the ability to adapt delivery style dependent on context and audience
· Ability to adopt a positive constructive language style when talking to young people 1:1
· Confidence to communicate with relatives, guardians, social workers and related professionals or advocates of young people
· Knowledge and proficiency in social media and a recognition of the role it plays in young people’s lives
Behaviours
· Skills in forming constructive working relationships with colleagues and stakeholders at all levels
· Demonstrate an understanding and appreciation of professional boundaries when working with young people and the importance of consistency
· Passionate about equality, the rights of LGBTQ+ people and neurodiversity.
· Evident desire to improve service delivery using co-production initiatives with young people
· An ability to listen with empathy and act compassionately
· Competence to work on own initiative and demonstrate innovation and creative problem solving
· Model conduct essential for successful teams, such as reliability, honesty and courage
Desirable
· Qualifications in youth work, teaching or mental health support
· Data, monitoring, and impact training, including up to date GDPR certificate (2 years)
· LGBTQ+ lived experience
Other
· Full driving license and use of own vehicle
· Ability to work flexibly, with occasional evening and weekend working
· Commitment to further personal development and training
· Please note: Enhanced DBS is required for this role
What you’ll bring to the team
You will serve as the first point of contact for schools, colleges and youth settings. You will chair a dynamic network of school and college leads and empower team members with the information you have gained so that we can better respond to the needs of LGBTQ+ young people, including how this may relate to securing vital funds for services. You will help our youth workers understand the impact education has on the lives of our youth communities, whilst championing the good work of teachers and education staff who are trailblazers. You will ensure continuity of support between school, Q:Hub (our youth support space) and our other youth service provisions.
The LGBTQ+ Youth Outreach Practitioner will have responsibility for the following documents.
· Youth engagement subdivision of the Engagement Plan (Comms and Engagement Manager responsibility for wider plan)
· Contact Evaluation forms/data capture
· Monthly Outreach Report
· Youth Participation Policy
· Resource library pertaining to our work with young people
· LGBTQ+ Schools Partnership Forum minutes (approx. 6 meetings per year)
Apply via our website and submit an application to the designated recruitment email address using the supplied application form.
Enquiries about this post from candidates can be directed to the Chief Executive Officer Jennifer Hill.
To create and nurture a safe and thriving LGBTQ+ community in and around Milton Keynes, where everyone is empowered to be their true selves.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're looking for a talented and versatile communications officer to help grow our communications and supporter base and increase our impact for the children with complex disabilities and their families who we support.
This is an exciting time for our charity as we are developing ambitious growth plans and we want to increase our social media and digital presence to engage with a wider audience.
You will be expected to lead on our social media strategy, planning, producing and delivering content for all our audiences, and engaging with social media connections to grow our community. You will also be responsible for increasing engagement via our website, e-news and direct digital and offline communications.
We're looking for a natural storyteller with attention to detail, excellent verbal and written communication skills, and the ability to turn their hand to a wide range of tasks, striving for excellence while building relationships and working collaboratively with staff from across our small charity.
Key responsibilities include:
- Create a social media strategy that builds our community and engagement across our current active platforms of Facebook, Instagram and LinkedIn, and considers the use of other platforms
- Develop and maintain our website to provide and easy and rewarding experience that seamlessly transitions users to the next stage of their journey
- Develop and manage our communications calendar to ensure coordinated planning and communications activity
- Build and manage our range of audience groups, including monthly e-news, email marketing, hardcopy reports and newsletters, and assist with donor stewardship communication
- Support our engagement with external media organisations, using all opportunities to gain positive media coverage
- Support the development of data and reporting processes to help build an insight-led understanding of our audience groups and to inform our marketing and engagement plans
- Assist with the production of our digital assets and communications using digital design software where appropriate
The successful candidate will have strong social media knowledge and experience, as well as experience of building reach and engagement across digitial, printed or in-person communications. They need to be a collaborative team player, willing to learn from and work with staff from across the organisation, and the ability to multitask and juggle different projects and deadlines simultaneously. They will also have a passion for our cause - helping the families of children with complex disabilities get the support they need with the aim of preventing them from going into crisis.
We help to keep families together by providing home from home care for children with complex disabilities and a meaningful break for the families.
The client requests no contact from agencies or media sales.