Recruiting a Support Worker (6 Month FTC) to join our Young People and Care Leavers service in Berkshire!

£19,644 per annum, working 40 hours per week plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.

Frogmore Court provides accommodation-based support for 25 young people between the ages of 16 and 25. The service offers 24-hour support to customers, for up to two years, in purpose built accommodation in Maidenhead. All applicants must present support needs and be statutory homeless. Referrals come from a range of sources including Social Services, Probation, the Leaving Care Team, the Community Mental Health Team and the Youth Offending Team.

Support Workers will provide support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices.

Key Responsibilities:

- Building supportive, trusting relationships with customers
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities
- Supporting key customers to set personalised goals in the form of a Support Plan
- Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
- Proactively manage risk and safety both in and outside of their physical living environment
- Providing support with daily living activities, including practical assistance where skills are not yet developed, to ensure that customers enjoy a high quality of accommodation
- Proactive development of links with local statutory and voluntary organisations to provide a range of engagement opportunities for customers in the community
- Involving customers in the design, development and delivery of the service
- Empowering customers to ensure they receive the service and benefits they are entitled to
- Encouraging and enabling tenants to pay their rent and ensure that rent accounts are managed effectively
- Ensuring Look Ahead Health and Safety policies are adhered to at all time and to uphold all health and safety responsibilities within relevant policies and local protocols
- Adhering to all other Look Ahead's policies and procedures
- Engaging in learning and development activity to increase knowledge and skills
- Day to day instruction/ supervision of Assistant Support Workers/domestic staff/ Personal Support Assistants where appropriate
- Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/ Manager

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

Person Specification:

- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Flexible
- Open to feedback and self development
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is essentially customer-focused
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviours

Skills, Knowledge and Experience:

Essential:

- NVQ Level 2 or equivalent experience in the social care/charity sector

Desirable:

- Experience working with young people

Please note that we have the right to close any vacancy before the advertised closing date if we have received a high number of applications.

Recruiting a Support Worker to join our Homelessness and Complex Needs Service in Southwark!

£22,360 per annum, 40 hours per week plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.

David Barker House is located on Blackfriars Road in the borough of Southwark is a 45 bed homeless complex needs hostel for single males only. Manor Place Hostel is located in Kennington area in the borough of Southwark which is a 34 bed homeless complex needs hostel for single females only. All our residents have shared facilities and are aged between 18 and 60 years old. We support them with a range of support needs from domestic violence, substance misuse, mental health and offending. We aim to enable vulnerable people to address their identified support needs as well as manage risks in order to allow customers to move on towards greater independence.

The service provides waking night cover as well as a team of staff Support Workers with a case load of around 8-12 customers depending of the needs of the service.

To enable and support vulnerable individuals with complex needs to address this while maintaining their tenancy with the long term goal of living in an independent setting by providing flexible and individually tailored support package. Working with excluded and hard to reach customers can be challenging however, with intensive support this challenge can be broken. You will need to be able to engage our customers in a non-judgmental way. You will also be responsible for dealing with emergencies that may arise during your shift whilst remaining calm and using initiative then writing up incident reports amongst other administrative tasks.

As a Support Worker, you will be working as part of a team as well as with external agencies such as London Probation Service, local substance misuse services, Mental health teams, and police amongst others. Sometimes customers may not be linked in with agencies when they enter the service, as a support worker it is part of your role to ensure they are receiving the correct support from agencies required. Ideally, you will have experience of working with vulnerable people or an understanding of the needs of homelessness. You will be required to support customers with managing their arrears; ensuring housing benefit is applied for as well as monitoring payments and acting appropriately if payments are suspended in order to ensure customer does not fall into any arrears.

You will be responsible for supporting the working shift pattern of the service which is a five week rolling rota which consists of working some weekends as well as long days.

Key Responsibilities:

- Undertake key-working responsibilities for a caseload assigned by the Team Leader/Manager

- Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions

- Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available

- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation

- Develop and maintain links with all key agencies and service providers in the local community

- Empower customers to ensure they receive the service and benefits they are entitled to

- Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards

- Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team

- Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible

- Adhere to Look Ahead's Policies and Procedures

- Engage in learning and development activity to increase knowledge and skills

- Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

For more information or to apply please visit our webiste.

Recruiting a Specialist Support Worker to join our Mental Health service in Tower Hamlets!

£24,000 per annum, 40 hours per week plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.

Tower Hamlets Adult Mental Health Rehabilitation House provides suitable accommodation and a therapeutic program to support people in their recovery and rehabilitation following a hospital admission for mental health problems. The service is founded on the principles of Recovery: Emphasis is placed on helping individuals to develop or rediscover their own unique skills and coping strategies and to positively use the resources that are available to them within their community and extended social networks. The house is staffed and run in a way that is sensitive to the diverse cultural needs of service users in Tower Hamlets. It also provides a high degree of privacy and a homely and welcoming environment to all who choose to use it.

The Bethnal Green Community Mental Health Team BG CMHT will also deliver complex NICE compliant interventions as required in partnership with Rehab.

The Rehab is a 24-hour service and staff operates on shifts: early 8-4: mid: 9-5 or 10-6, Late: 2-10pm. There are no sleep-in as service is managed by a Night Support Worker and a Concierge.

Specialist Support Worker will be required to demonstrate strengths in all the indicators set out in the relevant Look Ahead Competency Model. More specifically, the post-holder will:

- To provide intensive support (both practical and emotional) to people living in the Project
- To act as a positive influence on clients encouraging responsible behaviour and self reliance
- To support people in a way that maximises their self-sufficiency and enables them to live independently in their own homes
- To act as a resource co-ordinator and advocate in order that clients can make informed choices about how they live in the local community
- Agree the initial treatment/recovery plan with service user, including; clinical assessment, ensuring the health and wellbeing

Key Responsibilities:

Practice

- Undertake key working responsibilities for a caseload assigned by the Team Leader/Manager
- Undertake initial & continuous assessment of needs and potential risks & agree levels of support and actions
- Create support/ action plans for providing appropriate services based on the assessment and reflecting the services and resources available
- Provide structured support and guidance to other front line staff in their area of expertise, and to contribute to the relevant internal specialist forum
- Develop and maintain links with all key agencies and service providers in the local community
- Empower customers to ensure they receive the service and benefits they are entitled to
- Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
- Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team
- To adhere to Look Ahead's Policies and Procedures
- To engage in learning and development activity to increase knowledge and skills
- Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned

Liaison with Other Agencies

- To liaise with the referral agency to ensure that full information is given to enable a proper assessment to be made of future clients
- To work collaboratively with staff from the Tower Hamlets Rehabilitation and Recovery Service in performing joint assessment to determine the appropriateness of referrals to the service
- To advocate assertively to statutory and voluntary agencies to ensure that clients' needs are met
- To maintain good relationships with all involved professionals and agencies
- To maintain good liaison with the clients' immediate community and family
- To build up and maintain contact with a full range of community workers

Housing Management

- To explain the terms of the Tenancy Agreement and to ensure that clients understand all the services within the accommodation
- If clients are moving into independent accommodation, to help make the transition and setting up of their new home
- To take lead and responsibility in setting up ways of paying for rent, utilities, bills etc.
- To provide advice and help on future housing needs

For more information or to apply please visit our website.

We are recruiting a Support Coordinator for our supported living and outreach service in Morecambe, which provides person centred support to adults with learning disabilities, some of whom have autism spectrum conditions and complex needs.

We are looking for an experienced practitioner with management experience to provide care and support to people with learning disabilities. Your role will include:

• Developing the independent living skills and community inclusion of service users

• Identifying and accessing activities with service users to promote valued and meaningful lifestyles

• Providing respectful personal care, emotional and practical support to service users

• Collaborating with service users, families, and the multi-disciplinary team to maximise service user outcomes

• Implementing Creative Support principles, policies, procedures and guidelines and ensuring that the service fulfils CQC requirements

• Supervising and supporting staff to best meet service user needs and preferences

• Supporting service users with behaviour that challenges services and implement positive behaviour support

Experience is essential for this role, as well as access to a car. You will be expected to work flexibly to meet the needs of the service, including evenings and weekends.

This unique and challenging opportunity will provide you with an environment that offers personal and professional development. We will provide you with further managerial training and qualifications to best meet the needs of the service.

In this role you will handle all inbound enquiries to VSO, including both supporter and volunteer related conversations, delivering a high level of service and creating meaningful opportunities for engagement so that VSO supporters receive the best in supporter care. You'll build and maintain relationships between VSO and existing, as well as potential new supporters, through high quality communication and work with our regional supporter groups to maximise their events and potential. You'll also work to ensure all fundraising income is accounted for using our fundraising database, and ensure accurate records of our supporters are maintained.

A lifelong involvement with VSO begins when a supporter first contacts our Supporter Care team. You can help ensure we find the people and money we need to make a difference.

Starfish have secured funding from the National Lottery for an exciting new project starting later this month.

Title: Hub Co-ordinator
Responsible to: Area Lead
Salary: £28,500 (pro rata)
Contract: Initially 6-month contract
Hours: 37.5 hours per week
Based: in the Stafford area, travel required, car user preferred.

This post is initially for a six-month period projected at 37.5 hours per week, but applications from those wishing to work shorter or longer hours, job share, or combine posts will be considered.

About the project

CONNECT FOUR is an exciting new digital project uniting Wolverhampton, Stafford, Cannock and Stoke all about Mental Health & Wellbeing.  

Building on existing support and assistance Starfish will be creating an open and inclusive space to share ideas, learning and experience, build peer to peer support and develop self-supporting groups as well as sharing important resources and information.

The project will:

• Boost and enrich our current digital offer, increasing and extending opportunities and enabling individuals from across the midlands to access a range of interesting and exciting digital spaces to support and improve mental health.
• Offer direct Mental Health & Wellbeing support to those experiencing difficulty as a result of the current COVID-19 situation (directly or indirectly), working in partnership with others to ensure joined up support and opportunities.
• Work to address the challenges of digital inclusion via the triangulate issues of equipment, data and ability.
• Promote and nurture Peer Support work and the development of Mutual Aid groups as an asset based and grass roots solution to many of the problems we are experiencing.
• Support other organisations in dealing with the many demands on their teams.

About the role

This team member will work within the Midlands Connect 4 Team, coproducing and actioning a comprehensive communications and promotional plan.

Responsibilities will include:

• Overseeing the creation and/or development of an overarching and localised web site with supporting social media activity capable of facilitating the sharing of ideas and information, providing real time and downloadable learning and development opportunities and providing space for individuals and groups to set their own developmental agendas and support each other.
• Helping to establish a rich flow of people into the project, ensuring smooth transitions and continuity throughout Nurturing & encouraging cross contract and organisational interaction and engagement.
• Enabling effective evaluation of experience alongside the development of ongoing improvements. 
• Working with other organisations also co-ordinating training and support to them and their teams.

This person will also provide appropriate follow up support and offer assistance to other team members and peer/volunteers over the term of the project, and will work with other partners and community groups to build awareness and effective joint working mechanisms.

The closing date for applications is 5th October, with interviews taking place between 6th-8th October.

Please apply using the attached application form.

No agencies please.

Do a job where you make a difference!  

This Care Coordinator role is a great opening into Social Prescribing, a growing field in Health and Social Care with good career prospects. We are looking for an organised, self-motivated and confident individual to join our established team.  

The position is available in Rainham and applicants must have experience of working with vulnerable adults and a background in medical or social care where you have delivered mental health support to clients or groups.

As a Care Coordinator specialising in mental health and based in GP practices, you will provide extra time, capacity and expertise to support patients to understand the conversations they have with primary care professionals.

You will coordinate support and services, ensuring patients do not fall into any gaps while waiting for ongoing support, and support them to access other community or social activities that will aid recovery. A key aim of Care Coordination is to help patients engage more fully in their own health and wellbeing.

You will provide navigation and good quality information to enable patients to make choices and decisions about their care and support needs, bringing this together in a personalised support plan. You will work alongside Social Prescribing colleagues and primary care professionals, and it is essential that you are able to communicate at all levels across both the health and social care sectors.

You will need to demonstrate a robust knowledge of confidentiality, data protection, safeguarding and boundaries in all aspects of your work. Car driver essential.
 

Don’t wait to make a career change… apply today.

It’s an incredibly exciting time to join Independent Age and help make an impact on the lives of older people. This role is a central role within the charity. Working closely with the Operations Manager, the postholder will collaborate across the organisation and lead on projects to embed outstanding practice in the key disciplines of Facilities, Reception, Procurement, Annuitants’ Support and Central Administration. The ethos of the Corporate Services directorate is very much to establish the best ways of working that enable other colleagues to achieve their objectives.

With demonstrable experience of working in an administrative role you must have excellent organisational skills including the ability to prioritise a range of tasks, working flexibly and autonomously to balance work across multiple teams, meeting challenging deadlines.

You must have the ability to communicate and liaise effectively, both in person and via telephone/email with staff at a range of levels and disciplines, as well service users and members of the public, and the ability to draft detailed and accurate written material.  With strong customer service experience, you must have the ability to resolve problems and deal with queries in a proactive manner.

World Bicycle Relief’s purpose is to relieve the needs of people living in impoverished or disaster-stricken areas of the world by the provision of bicycles to enable them to access education, employment, healthcare and other essentials of life.

We are a small team of dedicated fundraisers, making a difference through the Power of Bicycles.  As part of our larger global organisation, you will work with likeminded people from all over the globe on a regular, collaborative basis.

World Bicycle Relief UK has grown significantly in terms of income and support over the last few years.  We need somebody who can enthuse, persuade and communicate with our fundraisers and donors ensuring they feel valued, supported and part of something special.  Also CRITICAL to this role is experience within fundraising CRM systems, running reports, especially within Salesforce NFP.

If you think this is you, please apply - we would love to hear from you.

Community Catalysts is a social enterprise working across the UK to try to make sure that people who need care and support to live their lives can get help in ways, times and places that suit them, with real choice of attractive local options.

Since 2007 we have worked with partners in more than 90 local authority areas, keen to improve market diversity and widen community options. We help people use their talents to care for and support other local people by setting up small enterprises and ventures, creating jobs and volunteering opportunities. We also design and deliver projects that unlock community and individual assets in order to create opportunities for people who need care and support. We run the Local Area Coordination Network.

Community Catalysts has an ambitious aim and we know that we need to bring new skills and experience into our administration team in order to achieve our UK-wide ambition.

The Membership Coordinator is responsible for providing comprehensive, high quality administrative and project support to ensure the smooth running of our membership functions which include our Local Area Coordination Network and Small Good Stuff.

The post holder will also provide a range of communications and marketing support associated with our membership functions.

The role will be home based with occasional work from the Harrogate office.

Closing date for applications is on 9th October 2020 at 5.00pm and interviews will take place on 16th October 2020 virtually.

We welcome applications from people from all sections of the community.

We are looking for a User Involvement Coordinator to join our inspirational mental health charity to create an environment of continuous learning, improvement and innovation with ongoing and robust quality assessments.

In this newly formed role you will be working as the lead person to coordinate service user involvement across all levels of the organisation.

You will help to develop and deliver an implementation plan which builds on Jami’s vision of a service which provides exciting and creative opportunities to enhance service user involvement and co-production across the organisation.

Download the full role description for more information. 

Creative Support is a not-for-profit organisation which provides high quality person-centred social care services for adults with learning disabilities, mental health needs and other support needs. We are very excited to be expanding our service provision at Bramhall lane, Stockport.

We are looking for enthusiastic, resourceful and energetic individuals who are well motivated, experienced and keen to join our friendly team. This is an exciting opportunity to become part of a new service where you will be able to contribute to the shaping of a brand new team. You will provide person-centred support to tenants to take part in all aspects of everyday life and to engage and participate with their local communities.

We offer full-time positions and you will be required to work in a flexible manner on rota which includes evenings, weekends and sleep-ins. We also offer part-time positions which are ideal for fitting around personal commitments, study or caring responsibilities. In addition to opportunities for personal and career development, we offer good conditions of service and a supportive, hands-on management culture.

Full or part time hours are available. Full time: 37.5 hours per week. Contracts of up to 48 hours per week are also available. Part time: to be agreed subject to a minimum of 15 hours per week. To be worked flexibly on a rota which will include evenings, weekends and public holidays according to the needs of the service.

At Depaul UK currently have an exciting opportunity for a Senior Prevention Coordinator to play a key role in the set-up of Depaul’s exciting new service in Milton Keynes.In return you’ll earn a competitive salary of £24,174 pa + pension & other benefits.

Depaul UK delivers a range of support and housing services around the UK for young people and adults at risk of homelessness. We provide services that prevent homelessness, increase the resilience of those we work with and energise opportunities for employment, education, training & volunteering. We're dedicated to putting our values into action to achieve a society where everyone has a place to call home and a stake in their community.

In return as our Senior Prevention Coordinator, we can offer you:

- Competitive salary
- 26 days of annual holiday plus bank holidays pro rata
- Contributory pension scheme
- Life assurance

The Senior Prevention Coordinator role:

The Senior Prevention Coordinator role is responsible for the day to day management of the Reconnect and Nightstop services. They will represent Depaul in this new area, build strong partnerships across the region and ensure the services are outcomes-focused and effective for young.

What makes this role exciting?

- A full induction and training to enhance the ‘hard’ and ‘soft’ skills required’

- Training in the Depaul Endeavour model

- Continuous support and supervision including reflective practice to develop your learning and skills as a practitioner

- Access to a total rewards package including a health plan and generous pension contributions

What will ideally support your success in the Senior Prevention Coordinator role?

- Significant experience of working with homeless and vulnerable people in crisis

- Experience supervising staff or volunteers

- Significant experience of taking responsibility for operating safeguarding requirements and procedures

- Excellent experience of working under pressure, finding creative solutions and using own initiative

- Excellent experience of developing productive relationships with partner organisations

Closing date: Monday 12 October 2020 at 12:00 pm

So, if this sounds like the perfect opportunity for you and you’d like to become our Senior Prevention Coordinator then please click ‘apply’ today – don’t miss out, we’d love to hear from you!

An enhanced DBS disclosure is a requirement for this post. Our recruitment checks, induction and ongoing support and supervision reflect our commitment to safeguarding our clients. Depaul UK strives to be equal opportunities employer and welcomes applications from all sections of the community.

We kindly request no contact from Recruitment or Media Agencies.

Recruiting a Specialist Support Worker to join our Mental Health Service in Tower Hamlets!

£23,000 per annum, 40 hours per week, plus 25 days Annual Leave, Pension Scheme, staff discounts, healthcare and more.

Tabard Court provides 24-hour support for men, aged 18-74, who have severe and enduring mental health needs together with a significant offending history. Many customers have led chaotic lifestyles and need support with medication and daily living skills. The service works in close partnership with key agencies, providing stability and a stepping stone to independent living for those moving from residential care, other supported accommodation, hospital or prison.

Specialist Support Workers work within a multi disciplinary team, providing support to customers with a range of mental health needs and who have had contact with the Criminal Justice System. This will include support with emotional, social, physical & domestic needs. You will be skilled in engaging both customers and stakeholders and have a good understanding of the needs and diversity of this client group. You will be able to demonstrate the ability to work in a therapeutic environment that at times can be challenging and provide quality, evidence based care and risk management strategies. You will be highly motivated and committed to continuous professional development. You will be the first point of contact and support for a patch of 4-6 customers, with the capacity to support additional customers when you colleagues are away from the service. You will work flexibly to respond to emerging needs and effectively address the needs of the customer group. This role will include shift working including: weekends, Bank Holidays, early & late shifts and sleep in duties.

Key Responsibilities:

- If a need arises, deliver all aspects of support to enable a customer to develop independent living skills as appropriate to the individual needs of the customer
- Specialist Support Workers support customers to undertake all domestic tasks wherever possible, including practical assistance where customers have not yet developed the skills, to ensure they enjoy a high quality of accommodation
- Participate in the support planning and risk management, including maintaining a live document for each customer
- Carry out security duties to ensure the safety of the customers and premises
- Monitor the CCTV throughout the shift
- Enable customers to make full use of community facilities by providing support as directed
- Carry out support duties to enable customers to integrate into the community including e.g. accompanying the customer to attend benefit agency appointments and meetings, go shopping, to enquire at colleges about possible courses, to visit various public amenities
- Report any observations relating to customers welfare, taking a Relational Security approach to individual risk
- Adhere to all the policies and procedures of Look Ahead Care, Support & Housing plus those specific to the project including any statutory requirements
- Ensure Look Ahead Health and Safety policies and local protocols are adhered to at all times
- Maintain digital and physical records as required at the project under the direction of the management team
- Participate in team meetings/reviews and the general development of the service
- Liaise professionally and confidently with members of the multidisciplinary team, including forensic psychiatric consultants on the specific needs of individual customers
- Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

Person Specification:

- Exudes a warm friendly presence and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Flexible
- Open to feedback and self development
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Ability to cope positively with challenging and diverse behaviour

For more information or to apply please visit our website.