Support Service Coordinator Jobs
Our Greenwich Counselling Service, including our culturally specific Asian service, has been offering free counselling to Greenwich borough residents for more than 40 years. It has grown organically from telephone counselling and crisis intervention to longer term and culturally specific counselling and relationship work. Counselling sessions are delivered by our dedicated and highly professional volunteer counsellors, as well as a small team of counselling coordinators. We consider accessibility, responsiveness, and a client-centred approach to be the key strengths of our service.
We are currently seeking an Asian Counselling Service Coordinator who will work directly with clients as well as managing and supervising the team of volunteer counsellors. You will work closely with the Clinical Leads and other members of the clinical team.
Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.
Closing date: Sunday 6th October (11:59pm)
Likely interview date: Week beginning 14th October
About Us
SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.
SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.
Read more about staff benefits and why staff love working here on our website.
We work to be there when it matters for people living with mental health problems and dementia in Bromley, Greenwich, Lambeth, Lewisham, and Southwark
The client requests no contact from agencies or media sales.
Our team in Greenwich work together to offer a range of support to promote wellbeing and help people to manage their mental health. Client needs shape our services and they are at the centre of all we do.
We are recruiting a Peer Support Coordinator to lead the development and delivery of Peer Support sessions and work with Peer Support Volunteers to develop new opportunities. Groups will be held at our Greenwich centre and at venues across the borough of Greenwich. We particularly want to increase engagement of under-served communities in Greenwich.
You will have experience of group development, collaborative working across service teams and an excellent understanding of service user engagement. You will be highly organised and ensure all client data is accurately entered into our Views database. All records of groups and activities will also be entered promptly onto the database. Additionally, you will complete all client Peer Support registrations to ensure client needs are assessed and positive outcomes are achieved through engagement with the Peer Support Services.
Before applying, please read the Job Description and Person Specification for this role.
Closing date: Sunday 6 October (11:59pm)
Likely interview date: Friday 18 October
About Us
SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.
SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.
Read more about staff benefits and why staff love working here on our website.
We work to be there when it matters for people living with mental health problems and dementia in Bromley, Greenwich, Lambeth, Lewisham, and Southwark
The client requests no contact from agencies or media sales.
Overview of the Directorate
- The Education Department develops, resources, delivers and manages the ESU’s portfolio of education programmes. This portfolio encompasses teaching programmes, domestic and international competition(s), short- and long-term interventions in schools and external educational organisations, continual professional development opportunities for teachers, school membership, awards & scholarships, all of which are focused on giving young people the speaking & listening skills and the cross-cultural understanding they need to thrive.
Purpose of this role
- The main purpose of the role is to carry out and assist in the administration and day to day running of the ESU’s educational programmes, communicating with internal and external stakeholders, and managing delivery staff to ensure collective goals and objectives are reached
Responsibilities and Expectations
· Support with the smooth running and delivery of ESU Education’s domestic & international programmes as needed
· Be the first respondent to incoming calls and emails from educators, ESU partners and the general public, providing timely and professional responses to all enquiries
· Manage ESU spreadsheets and data across various Excel and our CRM system to ensure clean and accurate data collection and collation
· As needed, support with the development and improvement of education resources
· Liaise with the ESU’s Accounts Department regarding invoicing, delivery staff pay and expenses.
· Maintain accurate records of all bookings, delivery staff status, schools, public feedback and other relevant information.
· To support with delivery of workshops in schools, undertaking training to ensure delivery and teaching matches ESU standards
· Where appropriate source venues, confirm catering arrangements and other operational requirements regarding Education events.
· Assist the department in ad-hoc admin work as needed such as printing
· Participate in call-rounds as part of the department’s sales and onboarding efforts
· Co-ordinate the collection of process evaluation & impact data.
To work or travel over occasional evenings and weekends as directed by line manager, with time off in lieu.
· On occasion, support young people during workshops, residential programmes and competition events to ensure these key beneficiaries are supported throughout their engagement with the ESU.
Skills and Experience
Essential:
· An understanding of the nature and importance of the ESU’s charitable work within educational contexts and a strong commitment to increasing the impact of the organisation’s work.
· Experience in an administrative role.
· Experience delivering high quality customer service.
· Excellent verbal and written communication skills.
· Good interpersonal skills.
· Good time management and organisational skills.
· A can-do attitude with the ability to work well under pressure.
· A team-player who is also able to work independently whilst maintaining a high standard of work.
· Excellent data management skills and capability in Microsoft Office including Excel and PowerPoint.
Desirable:
· Experience of using Salesforce
· Teaching or workshop facilitation experience.
· Experience working with children and young people in any capacity.
· Experience delivering educational programmes or events internationally.
Generous Company Pension
28 days annual leave plus 8 days Bank Holiday (pro-rata)
Hybrid/Flexible Working options to support work life balance
Employee Assistance Programme
Access to Virtual GP Services 24/7
Group Life Assurance
Learning and development opportunities
Regular Staff Social Events
20% Discount at the neighbouring Chesterfield Hotel
Successful candidates will be invited to interview the week commencing 30th September.
The client requests no contact from agencies or media sales.
2makeit helps rehabilitate prisoners and ex-prisoners by offering them creative expression through programmes using music and the arts, mentoring, advice and guidance.
This part-time, maternity cover role co-ordinating the growth of 2makeit’s work supporting the rehabilitation of offenders in the community is home-based with travel around London and the South East and involves:
· Liaison with prisons, probation and other agencies
· Responsibility for a small caseload of service users
· Maintenance of a robust record-keeping and evaluation system
· Management and development of projects in the community.
We are looking for:
· Knowledge of current policy and practice in criminal justice, the arts and outreach or support to marginalised people
· Experience of working in the criminal justice and/or charity sector
· Excellent interpersonal, communication and listening skills
· Excellent planning and organisational skills and ability to manage a diverse workload
· Commitment to the aims of 2makeit
· Ability to work collaboratively with other partner organisations with good negotiation skills
· Discreet, sensitive and non-judgemental attitude with the ability to understand the importance of, and maintain, confidentiality.
· Excellent IT knowledge and skills.
· Willingness to work occasionally outside of normal working hours.
The appointment is subject to the completion of an enhanced DBS clearance.
2makeit helps rehabilitate those with lived experience of the criminal justice sector by using creativity to inspire more positive lives.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
The Support Services Coordinator is crucial in helping with the administration and data management of the Support and Information team. We are a small and friendly team of 8, who need a coordinator with excellent I.T. and data skills who is keen to put these into practice to directly support bereaved families and the professionals who work with them.
This is a great role for someone with excellent organisational skills and a passion for the work of the charity.
Please answer the following three questions in your cover letter
Q1 It is 4pm on a Friday and aftr a busy week you still have the following tasks to undertake:
1. Complete the End of month statistical report for your manager and for Fundraising (this usually takes 2 hours to complete).
2. Post bereavement packs to 3 families
3. Email the helpline befrienders the weekend helpline rota.
4. Import Professionals e-Newsletter sign-ups into Raiser’s Edge (database)
5. A colleague has been locked out of the training platform and requires help.
6. Respond to an email from a bereaved parent asking for directions to the Family Day which is happening this weekend.
7. Run an urgent report the National CONI Lead requested this morning.
8. Email training certificates to delegates following completion of their online training evaluation
Please put these in order of priority and explain your reasoning
Q2 You have received an excel spreadsheet with a download of our online training evaluation forms, each form contains about 10 questions and you have about 100 answers already. You have been asked to analyse this data and provide a draft report with graphs, % and some simple explanation/analysis. Tell us step by step on how you will approach this task?
Q3 - Outline an example of where accuracy, thoroughness and timeliness of your record keeping has been important and explain how you went about achieving this.
The client requests no contact from agencies or media sales.
About the Role:
The Assessment Coordinator is the conduit for young people to access the youth accommodation pathway in Greenwich. As well as triage and intake, the role supports young people by navigating their journey either by facilitating their safe return home, or into longer term suitable supported accommodation.
You will provide specialist assessment and interventions for a designated caseload. You will provide mediation where needed and advise/ facilitate restorative work with the young person and their family.
About you:
- You have two years’ experience of assessing the needs of young people in a residential/ accommodation setting.
- Proven experience and skills in delivering casework and planned support for young people.
- A strong understanding and practical knowledge relating to issues that typically disrupt progress in journeys towards independence. E.g. mental health, substance use, self-harm, domestic violence, anger management etc
- Evidence an ability to navigate between and across specialties whilst working with clients to create a multi-agency support plan.
- The ability to work within systems and families, to enable young people (that can) to return home.
About us:
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for young people in need. Apply now to become a pivotal part of our dynamic Management Team. Together, we'll transform lives and build a stronger community.
Important Info:
Closing Date: Sunday 29th September at midnight
Interview Date: Monday 7th October at SHP Head Office
This post will require an Enhanced DBS check to be processed for the successful applicant.
The client requests no contact from agencies or media sales.
Supported Lodgings Coordinator
This is an exciting opportunity to join Depaul to help set up and develop a new Supported Lodgings service.
Position: Supported Lodgings Coordinator
Location: Cheshire West and Chester - (borough wide predominantly Ellesmere Port and Chester)
Contract: Permanent
Hours: Full time 37.5 hours
Salary: £24,136 Per Annum Plus Pension
Closing Date: Sunday 6th October 2024
About the Role
The Supported Lodgings Coordinator role is a busy and varied one. You will be responsible for ensuring all young people referred to the service, are assessed, supported and placed effectively with their hosts. In addition, you will be responsible for overseeing the recruitment, training and management of hosts, as well as promoting the service to key stakeholders, and supporting young people directly.
Cheshire West Supported Lodgings service works in partnership with Cheshire West and Chester Council across the borough; so you will be responsible for the effective delivery and development of the scheme.
Your work will be underpinned by Depaul’s Endeavour model of assets-based, psychologically informed delivery. The aim of this is to ensure that every young person leaves the service with the skills and resilience to be confident and self-determining in their lives.
Working under the direction, guidance and support of the Deputy Supported Lodgings Manager and the Greater Manchester Prevention Team you will be responsible for young people needing longer-term placements, as well as sharing responsibility for the safety and wellbeing of all hosts and staff at the service.
Key responsibilities include:
· To be the first point of contact for young people and referral partners wanting to access the Supported Lodgings service.
· You will lead the assessment of needs and risk, predominantly focused on suitable risk management plans for the safeguarding, matching and placement of young Care Leavers in the homes of hosts
· Arrange all aspects of a young person’s stay with a host, ensuring they feel welcomed and supported, taking into account the support needs of individuals.
· You will have responsibility for ensuring the health and safety of the environment for young people and hosts through regular checks and reporting.
· To work with young people, hosts and other agencies, to prepare them for independent living and access longer-term, appropriate accommodation using support plans.
· You will be part of a team responsible for a 24-hour on-call service
· You will recruit, vet and train hosts both formally and informally ensuring that the host recruitment policies and procedures are implemented.
· You will be responsible for carrying out regular checks on host accommodation and assisting them to make necessary changes.
· You will proactively work in partnership with Cheshire West and Chester Council statutory teams and multiple agencies, to support the wellbeing and ongoing housing needs of young Care Leavers, working in accordance with safeguarding, data protection and information sharing protocols.
· You will lead on the active promotion and selling of the Supported Lodgings service to all potential hosts and referral partners, across the voluntary/statutory sectors and within the wider local community.
About You
You will need to have the following skills and experience:
· Experience and an understanding of working with Care Leavers, young people experiencing homelessness, unaccompanied asylum seekers or people in crisis
· Experience in supporting young people with their support needs, working closely with other key professionals.
· Experience in writing, implementing and evaluating risk assessments
· Experience in supervising or supporting hosts or staff
· An understanding and commitment to working in an assets-based way
· Able to demonstrate a clear understanding of safeguarding requirements and procedures and follow them through to the conclusion
· High-level understanding of professional boundaries and ability to maintain them
· Effective collaborative working with a range of internal and external stakeholders.
· Ability to effectively reflect on own practices for ongoing learning and development
In return for working here, you will receive:
· A comprehensive training package tailored to your needs and role
· Flexible working model for suitable roles.
· 26 days annual leave rising to 30 after five years of service.
· Family-friendly leave policies including - maternity, adoption and parental leave and Carers leave.
· Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service
· Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.
· Discount vouchers including gym, retail, food & drink, travel, electricals and more.
· Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More
· Death in service (4x Base salary)
· Legal Advice line
About the Organisation
Depaul UK delivers a wide range of support and housing services for young people and adults at risk of homelessness. We specialize in the provision of services that prevent homelessness, increase the resilience of those we work with and energise opportunities for employment, education, training and volunteering in the communities we work within. Our organisation reaches from Newcastle to London, Greater Manchester and the South Coast.
You may have experience in areas such as: Service Coordinator, Client Services Coordinator, Housing Services Coordinator, Services Coordinator, Residential Services Coordinator.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Hours: Full-time
Remuneration: £31,500 per annum
Duration: Permanent
Location: Manchester, UK (hybrid working available)
Can you provide excellent operational administration and coordination both in the UK and deployed internationally?
UK-Med is a frontline medical aid charity. Born of the NHS, we’ve been working for over 30 years towards a world where everyone has the healthcare they need when crises or disasters hit.
We are recruiting internally for an Operations Coordinator who will provide support and administration to our humanitarian health operations, working closely with our operations managers, deploying and deputising as required as well as working on key aspects of grant management and proposal development.
Our Ideal candidate will combine excellent office administration experience with solid theoretical understanding and practical experience of the humanitarian sector.
You will have excellent interpersonal skills and be able to coordinate effectively with people from a range of culture, professional backgrounds, and perspectives.
We offer a competitive salary and benefits along with a friendly working environment and the opportunity to make a real difference through an influential role in our humanitarian programming.
How to apply
We strongly recommend that you read the Candidate Information Pack - Operations Coordinator - August 2024 before applying for this role.
To apply, please submit a current CV and a supporting letter (2 pages) through our online jobs portal.
Your covering letter must include a detailed explanation of your suitability for this post with specific reference to the criteria in the person specification
Applications must be submitted no later than Friday 20th September 2024
Applications for work in the UK can only be accepted from people with an existing right to work in the UK.
UK-Med is committed to safeguarding of our personnel and beneficiaries and has a zero-tolerance approach to sexual exploitation and abuse. We conduct thorough vetting before any appointment is confirmed.
UK-Med is committed to the principles of diversity, equality, and inclusion. We strive to provide an inclusive and supportive environment where employees feel respected and supported to be able to fulfil their potential.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Playground Coordinator - Wandsworth and Chelsea
Employer – Kids
Location – Kids Lady Allen Adventure Playground, Wandsworth Common, London SW11 1HT and on occasion, Chelsea Playground
Salary - £17,842.61 (£29,197 FTE)
Hours – 22 hours per week
The good stuff/benefits
- Join a company that truly cares about your wellbeing
- Enjoy an enviable annual leave package, starting at a generous 25 days and growing each year up to 30 days.
- Option to buy an additional 5 days holiday.
- Enjoy your entitlement to Bank Holidays.
- We've got your back with Maternity and Paternity Pay.
- Rest easy knowing you're covered with our Death in Service plan.
- Invest in your pension plan with the option to top it up knowing that Kids is also contributing 3%.
- Achieve work-life harmony with flexible hours tailored to your needs.
- Unlock exclusive discounts at hundreds of online retailers through our employee benefits portal.
- Reap the rewards with our enticing "Recommend a Friend" scheme.
- Access confidential support and expert guidance 24/7 through our Employee Assistance Programme, helping you navigate both personal and professional challenges.
- Take care of yourself with Company Sick Pay which you are entitled to from your first day.
- 5 days of paid family/carers leave.
- Salary sacrifice schemes available
- Develop your mentoring skills by either being a mentor or signing up for our mentoring programme.
- Expand your horizons with Kids’ online learning platforms, offering a wealth of professional courses for your personal and career development.
- Apprenticeship programmes available for employees
- Benefit from a colleague engagement programme enabling your voice to be heard.
- Lean on us during difficult times with Bereavement Leave.
As a Playground Coordinator you will be supporting disabled young people and their families by coordinating the delivery of an adventure play service at Lady Allen Playground. This is a great opportunity to develop your existing skills in a rewarding role and gain a strong sense of achievement.
Working context:
- You will be required to work variable/unsociable hours including evenings and Saturdays
- Based on playground sites outside of regular office hours
- You will be required to work from a second playground site (Chelsea Playground) on occasion
- Managing a flexible workforce
Key responsibilities:
- To manage and supervise staff in the provision of the service
- Brief staff effectively so they provide a positive play experience
- Make sure there is a programme of activities that provide children with choices and opportunity for different play and social activities
- Respond to and develop play episodes with children and other play practitioners
- Take responsibility for providing 1-1 support for children with a range of disabilities
- Keep written children records up to date and accurate
- Demonstrate and record that children are involved in the development and planning of the playground
- Effectively recruit and prepare play staff to undertake the requirements of the role
- Co-ordinate and take management responsibilities for external visits and outings
- To assist the Manager with the physical responsibilities of the playground including site inspections, maintenance, renewals and utilities.
- To be aware of the budgets and the management of them
- Make sure the playground meets regulatory requirements including Ofsted, H&S and Quality in Play.
- Liaise on operational level with relevant Local Authority officers
- Attend relevant regional and KIDs meetings
- Participation in your own supervision and Continuing Professional Development
- Within the post there is an agreed level of decision making responsibility in the delivery of the service especially in the absence of the Manager.
To be able to carry out this role it is essential that you have the following characteristics:
- Significant experience of working with disabled children in a play setting
- Knowledge of disabilities/ impairments and impact on child and family members
- Ability to engage and support children in a variety of play experiences without supervision
- Experience of implementing an activity programme
- Experience of coaching and mentoring sessional workers in areas of good practice
- Understanding of current Safeguarding processes
- Ability to work on your own and problem solve with little input from line managers
- The capacity to undertake, when required, the range of management, development, administrative and liaison duties.
- Good numeracy and literacy skills
- Computer literate- good working knowledge of Microsoft office suite
- Excellent range of communication skills with children, parents and other professionals.
Personal Qualities:
- You will have the ability to think on your feet and confidently use your initiative
- Ability to calmly and efficiently problem solve
- Strong organisational skills and the ability to prioritise and complete tasks across a range of disciplines
- Energetic and willing to learn, grow and have fun
- Creativity- in order to enhance and develop the service
- Passionate about inclusive, adventurous play!
This role is for 22 hours per week. It can be combined with our Young People's Wellbeing Co-ordinator role to create a 34 hour per week role. Please read through the job ad for both roles and indicate in your application if you would like to be considered for both. You only need to apply through one vacancy.
The client requests no contact from agencies or media sales.
Pure Insight are looking to recruit a Family Support Coordinator.
Location: Stockport
Salary: £25,000 – £27,500 (pro rata)
Contract: Permanent
Hours: 25 - 28 hours per week
Annual Leave: 24 days plus bank holidays, increasing to 26 days after 2 years and then up to 27 after 5 years employment
Benefits:
• A friendly fun and supportive working environment.
• Great flexible working options.
• Extensive learning and professional development opportunities
• Employee Assistance Programme
• Generous annual leave entitlement of 24 days plus bank holidays. Increasing to a max of 27 days after 5 years.
• Chance to earn extra days annual leave based on performance.
We are currently in the process of reviewing our employee pension and seeking to introduce healthcare and insurance benefits for 2024.
Pure Insight support young people leaving children’s homes and foster care (care leavers) between the age of 16 – 28. We provide a wraparound offer supporting young people to take control of their lives, feel connected and develop a sense of belonging in their community. Over the past 10 years we have grown across Greater Manchester delivering services in Stockport, Salford, Cheshire East, and Warrington, in the upcoming year we have plans to extend our services to other local authorities in the surrounding areas. We are really proud to have developed nationally recognised best practice programmes for young care leavers.
To support our continued growth, we have an exciting opportunity for Family Support Coordinator to join our Pure Insight Team.
Young Care leavers are some of the most vulnerable young people in our society; many leave school with few qualifications and a significant number are unemployed, living in inadequate housing, and experience poor health and levels of poverty. Nationally 25% of female care leavers become parents between 16 -18 years of age and 50% by the age of 24.
Adjusting to parenthood must happen simultaneously whilst they are still in the process of transitioning out of care or adapting to independent living. Coping with the stressful demands of learning to take care of themselves and a baby at such a young age, whilst often still struggling to make sense of unstable, often chaotic childhoods, can leave little space for engaging with services in the wider community. Instead, many care leavers struggle with poor self-esteem. Isolated and lonely, they may lack the confidence, social skills and social network to join new parenting groups in their community.
Additionally, time spent in the care system can make care leavers reluctant to ask for and accept support. Becoming a parent can be the most rewarding experience in the world, but all parents need support networks to thrive as a family.
The post of Parent Coordinator is an established role. The role is to take full responsibility for certain aspects of the projects work, as detailed below. All duties are to be carried out in line with current operating policies and procedures and any procedures of the partnership agency. In the first instance the post holder reports to the area manager.
REF-216 925
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our Activity Service
The Activity Service is an important part of our organisation, delivering high quality activities to the older people of Merton. Our Activity team create and deliver a wide range of activities including a daily lunch club, crafting, poetry, singing and exercises at our centre in Mitcham and other locations across the borough of Merton.
The Activity service is busy and vibrant where no two days are the same, the service has over 10,000 attendees a year, taking part in over 700 activities and exercise classes. The service enables our community to live more healthily, happily and independently in later life.
Age UK Merton is in its second year of a new 3-year Strategic Plan, which aims to increase outreach and engagement across the borough, and our activities programme is a very important part of that.
About the Role
We are recruiting an Activity Coordinator to support the Activity Service Manager in the delivery and development of the Activity service.
The Activities Coordinator will be a hands-on role, working with the team to deliver a wide range of activities both existing and new at our centre and across the borough of Merton.
The role will play a key part in organising the delivery of existing activities, ensuring they are delivered to an exceptional standard with the service users at the heart of the service.
The role will on occasion deputise for the Activities Service manager, overseeing both the team and the delivery of activities. This role will play an important part to increase our outreach across Merton.
About You
You are an enthusiastic, motivated and organised person with excellent people skills who’s looking for a role where real impact is made on the lives of the people you are supporting. Your approach to problems is with a positive outlook and a can-do attitude, you are ready to get involved in the delivery of the service, leading by example and spending time connecting and supporting the clients who attend the activities.
Experience of supporting older people in a health and social care function is not essential but desirable. What is important is your ability to work as part of a team but also using your initiative, being flexible and collaborative across the team at Age UK Merton. All our employees demonstrate our values of Quality, Integrity, Kindness, Inclusivity and Collaboration, and you will see this reflected throughout the people who make Age UK a wonderful place to work.
Job Description
We are an equal opportunities employer, aspiring to reflect the communities that we serve, and we welcome applications from people of all backgrounds and experiences. We value diversity and believe our differences enrich the services we provide to local older adults. They also help us as colleagues by encouraging us to challenge ourselves, learn, innovate, and adapt.
Job title: Activity Coordinator
Salary: £28,000 - £31,500 per year
Hours: Full time 37.5 hours per week
Responsible to: Activity Service Manager
Based at: Elmwood Centre in Mitcham and various locations across Merton. This role requires the delivery of activities in person at our centre.
Contract: Permanent
Age UK Merton supports over 3,000 older people a year, our mission is to provide quality advice and services that meet the needs of older adults in Merton.
We have a comprehensive package of employee support, including a holistic approach to our employees’ health and wellbeing.
We offer:
25 days annual leave, plus bank holidays. In recognition of long service, this annual leave entitlement will increase to 27 days after 5 years’ continuous service, and to 30 days after 10 years’ continuous service.
Age UK Merton gifts an additional three days leave between Christmas and New Year.
Admittance to our employee benefit scheme Medicash- a suite of health and wellbeing support.
Enrolment into our pension scheme.
Key Result areas
-
Innovate, develop, and deliver a wide range of new and existing activities for service users.
-
Encourage clients to attend and participate in a range of activities
-
Welcome all clients who attend the activity centre and enable them to engage in activities.
-
Deputizing for the Activity Centre Manager.
-
Create and collate feedback from service users.
-
Identify and develop existing volunteer roles within the Activity Service.
-
Work collaboratively with other Age UK Merton Services and teams to provide help and advice to clients who are identified as needing additional support.
-
Building strong collaborative relationships with external partners who deliver exercise classes.
Organisation and Coordination of Activities
-
To organise the delivery of all activities and exercise classes in the centre.
-
To be actively involved in the ongoing development and design new activities held across the borough.
-
To support the planning and development of Age UK Merton’s quarterly activity guide to include all events at Age UK Merton.
-
To plan and coordinate the distribution of the activity guide across the borough.
-
To encourage the attendance of activities to new and existing clients.
Volunteers
-
Working with the Volunteer Service identify and develop roles and responsibilities of volunteers who support the Activity team.
-
To coordinate and organise the team of volunteers who support the Activity service.
Administrative Duties
-
Responsible for daily banking and reconciliation of cash for all activities.
-
Introduce new ways to pay for activities such as online bookings.
-
Take bookings for all activities and input details on to the CRM.
-
Answer telephone enquiries for the Activity centre.
-
Greet all clients and volunteers attending the Activity centre.
Data Capture, Evaluation and Reporting.
-
Respond to feedback and suggestions from clients to develop activities.
-
Keep records up to date on the CRM for attendees of all activities.
-
Working with the Activity Service Manager to expand the delivery of activities into areas of the borough not currently served.
-
Working with the Activity Manager to develop client feedback opportunities.
-
Support the Activity Manager to identify and write up case studies for funding applications.
-
Use the CRM to run reports to support funding bids and reporting.
General
-
Establish good working relationships with all relevant stakeholders and liaise as required Comply at all times with the policies and procedures of Age UK Merton.
-
Ensure that Age UK Merton’s Equal Opportunities policies, principles and practices are observed and implemented throughout service delivery.
-
Carry out any other relevant tasks as required, to ensure the effective development of the organisation and the delivery of its services, this may include supporting weekend and out of hours events for time off in lieu.
-
Attend staff meetings and personal supervision and appraisal meetings.
-
Be aware of own training needs and participate in training/education to improve performance considered relevant to the post and to achieve agreed targets.
-
Act as a representative of the values, beliefs and principles of AUKM at all times
-
Undertake any other duties that are requested and commensurate with the grade and remit of the post.
Please inform us of any reasonable adjustments we can make to support you through our recruitment process.
The closing date for applications is 21st of October.
Interviews will take place in our offices in Mitcham the week of the 28th of October. If you have not heard from us by this date, you can assume that you have not been shortlisted.
General information about Age UK Merton
Age UK Merton is an independent charity operating within the national Age UK network to provide services for older adults in the London Borough of Merton. Our role is to ensure that older adults can easily access the support, services and care they need as they get older.
Our Priorities
We are passionate about making a difference to the lives of older people in Merton. Our Strategic Plan outlines our three key priorities to improve health and wellbeing by:
-
Providing high quality advice and practical support
-
Building social connection
-
Creating opportunities for lifelong active ageing
Our Vision
Supporting our community with opportunities to love later life
Our Mission
To provide quality advice and services that meet the needs of older adults in Merton
Our Values
We want to be known for:
Inclusivity – A safe, inclusive place to be for all clients, volunteers and staff
Collaboration – Working with partners across sectors to get the best outcomes for Merton’s older adults
Integrity – Robust privacy and confidentiality procedures - trusted staff and volunteers
Kindness – A supportive, empathic place to work, volunteer or receive support
Quality – Providing accredited, person-centred services, respected throughout the borough
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Praxis is a dynamic, award-winning human rights charity. We have 40 years of experience working with migrant communities in London. Our immigration advice service offers support to more than 2,000 people each year. Praxis provides a safe space and support through immigration advice and support to access services such as housing and health. We run peer support groups that build social networks and confidence. Together with people with lived experience, Praxis campaigns for a compassionate and humane immigration system where no one is discriminated against based on their immigration status, race, or class.
Praxis has recently significantly scaled up its campaigns and communications work. We are looking for a new Stories and Media Coordinator to join our Fundraising and Communications team, to help ensure that people with lived experience of the immigration system are the driving force of our dynamic communications work, whilst also building the organisation’s profile and amplifying our systems-change work.
You will play an integral role in the Fundraising and Communications team in an ambitious organisation.
We are looking for the below skills and experience:
· Strong experience and understanding of working with experts by experience in communications, media and storytelling work, including excellent understanding of safeguarding and risk management;
· Significant experience of developing and maintaining good relationships with a range of journalists;
· A sharp understanding of what makes a strong story;
· Strong communication skills, both written and verbal;
· Ability to build relationships and rapport with a wide range of people.
See the Person Specification and Job Description for more detail.
Our Attractive Benefits Package Includes
· A 35-hour working week including flexible working hours (pro rata for part time posts)
· A hybrid work model
· 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays)
· Option to buy up to 3 days annual leave each year.
· 1-day additional birthday leave
· A defined contribution pension scheme
· Our employee assistance programme offers counselling and support for you 24/7.
· A season ticket loan to help you spread the cost of your commute.
We are an equal opportunity employer and strongly encourage applications from those with lived experience of migration, and from diverse applicants regardless of age, disability, gender reassignment, marital/civil partnership status, race, religion or belief, sex, sexual orientation, or pregnancy/maternity leave status.
Please see our website to find out more about our work.
For further details, please contact Josephine Whitaker-Yilmaz, our Policy and Public Affairs Manager.
To apply, send us your CV and cover letter demonstrating your capabilities in relation to each of the points of the person specification. Where relevant use your answers to illustrate how your competencies have helped you to achieve positive results. This will give you the best possible chance to be shortlisted.
If you would like to speak to someone about any adjustments or have any questions you can email and we will be in touch with you to make the necessary arrangements.
Application deadline: Monday 30th September 2024 at midnight.
Interviews will be held on Tuesday 15th October 2024.
To apply, send us your CV and cover letter demonstrating your capabilities in relation to each of the points of the person specification. Where relevant use your answers to illustrate how your competencies have helped you to achieve positive results. This will give you the best possible chance to be shortlisted.
If you would like to speak to someone about any adjustments or have any questions you can email and we will be in touch with you to make the necessary arrangements.
Application deadline: Monday 30th September 2024 at midnight.
Interviews will be held on Tuesday 15th October 2024.
When politicians treat migrants with cruelty, we refuse to accept it. We give legal support, demand change, and never give in. Join us.
The client requests no contact from agencies or media sales.
CLAPA supports people affected by cleft to take control of their journey, connect with others, and use their voices to impact the future of care. Our vision is that no one affected by cleft lip and palate in the United Kingdom will go through their journey alone.
The Family Services Coordinator is responsible for providing families (parents/carers and children up to ten years) affected by cleft with opportunities to access accurate information, connect with each other and form supportive communities. They will champion CLAPA volunteers and will lead on the development and effective delivery of our volunteering strategy.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Description
Job Title: Community Coordinator
Reporting To: Community Engagement Manager
Salary: £28,000 - £34,000 (Dependant on experience)
Location: Across Felix’s locations and field-based
Contract type: Full-time, Permanent.
About The Felix Project
The Felix Project is London's biggest food redistribution charity and the largest end-to-end food redistribution charity in Europe.
Our vision is a London where no one goes hungry and good food is never wasted.
We rescue surplus food from businesses, supermarkets, restaurants and farms. This food is nutritious, in-date, and safe and includes a high proportion of fresh vegetables, fruit, meat and fish. If we did not rescue this food, it would be at risk of going to waste. Instead, we deliver it free of charge to London charities, schools, food banks, COVID food hubs and other organisations serving people in need. Our food is a vital lifeline for children and families, people on low incomes, people who have lost their jobs, the homeless, refugees, domestic abuse survivors, the elderly and keyworkers.
We were founded in 2016 in memory of Felix Byam Shaw, by his father, entrepreneur Justin Byam Shaw.
Purpose of the Job
Based for a minimum of 3 days per week in one of our operational warehouses you will help support Felix’s mission through the development of a network of charities, community groups and other key stakeholders involved supporting vulnerable Londoners across London. Your work will help to build the network’s capacity to accept and distribute food through our depot operations, Green Scheme & Felix Connect and non-food items through Felix’s Multibank.
Reporting to the Community Engagement Manager the Community Coordinator’s role will focus on Felix’s school holiday provision. You will be involved in the set-up, delivery, monitoring and evaluation of the different programmes throughout the year that provides more than 10 million meal equivalents to families across the 13-week school holidays. Developed from Felix’s regular food delivery models to operate at scale innovation has been part of the development of these programmes. As the Community Coordinator you will be expected to help drive the evolution of the provision and where relevant help deploy as part of our business-as-usual delivery.
You will support your peers, the depot and operational teams, responding to enquiries from the community network to help ensure the smooth flow of food and non-food items whilst delivering excellent customer service. This will include ensuring recipients of our food are compliant with all relevant legislation and guidance as required by our food partners and food business operators.
You will also help us to effectively monitor and evaluate our growth against our strategic objectives through robust data collection, monitoring and updating using our CRM system.
Benefits
- 25 days annual leave per annum (+ bank holidays) plus up to 5 days additional leave for length of service.
- Enhanced Maternity and Paternity leave.
- Birthday day off.
- Access to benefit platform for a wide range of discounts on everyday spends plus gym discounts.
- Training and development opportunities.
- Employee assistance programme including 24 Hour GP helpline.
- Cycle to Work Scheme.
- Opportunity for free meals whilst working at our depots.
- After work activities such as Felix’s softball team, running club and cycling club
We deliver this surplus food to charities and schools so they can provide healthy meals and help the most vulnerable in our society.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
World Obesity Federation is seeking a Campaigns and Membership Coordinator to join their team.
World Obesity Federation (WOF) is a worldwide federation with over 100 members and takes a holistic view of obesity from cause and prevention to treatment. WOF is a lead partner to global agencies on obesity, including WHO, and a member of the Global Obesity Coalition.
This position will lead on member communications and management, as well as the campaign management for World Obesity Day. Main responsibilities will include managing the day to day membership provision for the organisation, acting as Project Manager for World Obesity Day, leading on campaign resource development, liaising with members and chairing the Global Advisory Group.
The Campiagns and Membership Coordinator will join the Communications Team.
Desired skills and experience - experience of running campaigns (ideally health and/or charity related), experience of working within a membership organisation, understanding of working at a global level, additional languages.
Required - Excellent spoken communications and interpersonal skills, right to work in the UK and able to travel internationally.
First interview 1st October
Second interview with a presentation 3rd or 8th October
The client requests no contact from agencies or media sales.