Support service coordinator jobs in cherwell, greater london
Receptionist
We have an exciting front-of-house role where the reception is the first point of contact within a leading youth charity that helps shape the lives of young people.
Position: Receptionist
Location: Burnt Oak. HA8 0DT
Salary: £13.85 per hour.
Hours: Saturday 09:30-14:30
Tuesday 11:30-15:30
Wednesday 09:00-14:00
Thursday 12:30-15:30
Contract: Part-time
About the role:
This is an exciting front-of-house role. As receptionist you will be responsible for greeting every young person as they arrive and ensuring they leave safely. You will also be responsible for the reception area: ensuring young people enter the session smoothly; processing new members; directing phone calls and enquiries; maintaining the membership database efficiently; and carrying out regular communication.
Some of your key responsibilities will include:
- Maintaining the reception area and provide a welcoming environment
- Ensure new members are welcomed and introduced to a member of the youth work team
- Overseeing in-depth database management, ensuring data accuracy, integrity, and reporting to support operational needs
- Ensure Junior members leave sessions safely in the care of parents
- Ensure visitors comply with health and safety requirements and child protection/safeguarding procedures
- Deal with telephone enquiries, take and relay messages, screen, and direct calls
- Enter new members on to the membership database and collect entrance fees
- Ensure that any administration and paperwork is up to date
- Maintain the meeting room calendar
- Keep records up to date related to attendance, trips, events, and meetings
- Administer First Aid in line with procedures (if you are not currently First Aid-qualified, training will be provided)
About you:
To be successful in the role of Receptionist you will be a welcoming, professional, organised, proactive and positive individual, who is passionate about young people and the communities the youth zone serves. You will be someone with a clear ‘can do’ approach, committed to a growth mindset, eager to learn, and willing to take risks all for the benefit of supporting young people. You will demonstrate the organisation’s values through all you do and will commit to giving your best every session for young people.
You will also need to bring with you the following skills and experience:
- Previous experience in managing or supervising a reception desk or entrance point
- Working in a customer-facing environment and dealing with the public
- The ability to engage with all types of people from young people, community members, and colleagues to official visitors and Board Directors
- The ability to diffuse pressurised situations while remaining calm and in control
- Great communication and interpersonal skills
- The ability to work on own initiative and as part of a team
- Excellent attention to detail, thorough and organised
Although not essential previous experience of working with young people and a knowledge of the issues which affect them would be beneficial. As would experience of using a membership system or database.
The charity is committed to safeguarding and promoting the welfare of children, young people, and vulnerable groups. This post is subject to an enhanced DBS check. The strength of the organisation is the diversity of its people, there is a huge value in different people doing things in different ways and we welcome applications from what might be considered non-traditional backgrounds. The one thing we all have in common is our desire to raise the aspirations of young people across the country. We are an equal-opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
We very much welcome previous experience working as a Front of House, Front Desk Receptionist, Front Office Coordinator, Front Desk, Front of House Team Member, Reception Administrator, Head Receptionist, etc. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role
This new role will be part of our Supporter Engagement team, which includes Special and Challenge Events Fundraising, Community Fundraising, Individual Giving and Supporter Care. Our Special Events programme has expanded significantly in recent years, and we
have ambitious plans as part of our new three-year strategy. As part of this, we organise a diverse range of fundraising events, including a Comedy Night, Garden Party, Sports Quiz, Carol Service and Gala dinner.
Working closely with the Head of Supporter Engagement, the Special Events Officer will play a key role in developing and managing our special events programme. This includes overseeing multiple aspects of event planning and execution, collaborating with the Marketing and Communications team to produce high-quality event materials and ensuring that every event runs smoothly. Additionally, you will help manage key relationships and maximise fundraising income.
A key focus of this role will be leading the organisation of our annual Carol Service at St Margaret’s Church, Westminster Abbey, while also exploring opportunities to develop a new special event that diversifies our income streams and broadens our audience.
You will also stay ahead of industry trends, conducting competitor research and analysis to ensure our events remain innovative, competitive, and appealing to supporters.
Main duties
- Supporting the co-ordination and delivery of our special events programme.
- Manage the core elements of special events delivery such as the co-ordination of auction prizes, guest lists, guest requirements, admin and communications.
- Work closely with the Marketing and Communications team to produce event materials including event programmes.
- Support the Philanthropy Officer with the organisation of our annual cultivation event.
- Support the Head of Supporter Engagement to identify opportunities for income growth from special events with the view to develop a new Special event within the portfolio.
- Ensure that appropriate and compliant risk assessment, health and safety procedures, protocols and policies are implemented for all special events.
Key responsibilities
- In conjunction with the Operations Coordinator Manager to continuously develop the role to ensure that all tasks are being undertaken in an effective and appropriate manner which meets the strategic aims and objectives of The Passage.
- To participate in internal/external meetings as required, attend training events, conferences and other functions as necessary.
- To participate in regular supervision and annual appraisal, and help in identifying your own job-related development and training needs.
- To ensure that all The Passage policies and procedures are being adhered to, particularly those relating to Code of Practice and Confidentiality.
- To contribute to the effective implementation of The Passage’s Diversity and Equality Policy as it affects both The Passage and its work with vulnerable adults.
- To at all times undertake your role in a professional manner maintaining a high quality standard of work, and to always work in accordance with the aims, values and ethos of The Passage.
Desired experience
- Experience of supporting or delivering special events.
- Experience of recruiting new fundraisers and providing excellent stewardship.
- Creative thinker with the ability to take the lead, initiative and problem solve.
- Understanding of how to use insight, data and market trends to identify opportunities
and make recommendations. - Experience of tracking income and expenditure targets.
- Working in the charity sector.
Desired knowledge
- Special events, fundraising and trends.
- Digital fundraising and online fundraising platforms.
- Excellent organisation & time management skills.
- Strong organisational skills with the ability to manage and take responsibility for your own workload, handle multiple priorities and to work independently.
- GDPR and all relevant fundraising regulations.
- Shared passion for the work of The Passage.
Above all we are looking for inspiring and committed individuals who have a genuine desire to support people, and to help them to rebuild their lives.
The client requests no contact from agencies or media sales.
£40,500 - £47,700 per annum
Permanent, full-time (37.5 hours per week)
Hybrid working with regular travel to our London Bridge Office
What the job involves
We have a fantastic opportunity for a highly motivated and results-driven Solutions Manager to join an established development team at one of the most dynamic and fastest growing charities in the UK.
The Solutions Technology Team are dedicated to enhancing the delivery technology solutions we provide. Data underpins the insight that informs our decisions and shapes the way we build lasting relationships with our customers — from service users and fundraisers to campaigners and volunteers. As an organisation, we’re on a journey to transform our culture to be driven by data and insight, and this role will play a pivotal part in making that vision a reality.
With a focus on aligning technology solutions with business needs, the Solutions Manager will review requirements and turn them into clear, actionable project plans. You’ll oversee the full solution delivery process, including managing timelines, budget, resource allocation and risk mitigation. You’ll also manage the general maintenance of our bespoke in-house applications, which include bespoke ETL system, and front-end web applications.
You’ll be supporting the Head of Technology and Solutions with software architecture, databases support, network infrastructure, and relevant programming languages to a degree that enables you to grasp technical discussions and identify potential challenges. Our in-house development platforms are built using PHP and Microsoft SQL Server and leverage robotic automation tools such as Toca.io and Power Automate all hosted-on Azure cloud infrastructure.
Acting as line manager, you’ll oversee and coordinate the day-to-day work of our Solutions technology team, supporting two Developers, a Business Analyst and third-party developers to deliver projects on time and in line with business needs.
What we want from you
We’re looking for a Solutions Manager with a strong understanding of the development lifecycle, business analysis, requirements gathering, database design, optimisation, and general programming. You’ll need to be comfortable overseeing and helping to shape the architecture of our bespoke in-house applications, while taking ownership of existing systems — understanding how they’re built, how they work, and the part they play within the organisation.
You’ll have proven experience in managing teams (both in-house and external) and providing coaching and development opportunities to help your team perform at their best. Experience with both Agile methodologies and the software development lifecycle (SDLC) will be essential, as you lead the team to deliver high-quality, timely solutions.
Problem-solving and decision-making will be at the heart of your role, and your excellent communication skills will enable you to explain complex technical concepts clearly to a variety of audiences, from technical teams to non-technical stakeholders.
If you’re looking for a position where you can make a real impact every day, we’d love to hear from you.
Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.
Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.
Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.
Our commitment to equity, diversity and inclusion
At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Ally's to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Ally's to each other, not only protected groups. In 2024, we launched our New Ally Ship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identity as an Ally.
We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.
Ways of working
Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.
Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply, please visit the website via the apply button.
The closing date is Monday 26th May 2025. Applications must be submitted by 23:45 UK time.
Interviews: By arrangement. Currently scheduled for the week of Monday 2nd June 2025.
Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.
Home-Start Epsom, Ewell and Banstead is a voluntary organisation committed to promoting the welfare of families and children. Staff and Volunteers offer regular support including emotional and practical help to families in their own homes and specialist projects within the community.
We are recruiting for a part-time Administrator/ Finance Assistant who will work with the Manager and a small team to ensure the organised and efficient operation of the charity. You will need excellent administrative, organisational, IT and finance skills to provide administrative and financial support for all aspects of Home-Start’s work. Experience of running payroll and using online accounting/payroll software would be beneficial. Ideally suited to an excellent administrator who can develop into the finance role. Training will be provided.
A good standard of education (GCSE, and relevant administration/ finance qualifications and/or experience), together with sensitivity and excellent communication skills are essential. You should understand and be committed to the role of the voluntary sector, be able to work in a small team, and demonstrate the ability of taking initiative. An enhanced disclosure check will be required.
The closing date for applications is Monday 2nd June (11:59pm)
Interviews will take place during the weeks of 9th & 16th June 2025
For an informal discussion or for more information, please contact the office at the details on our website and our CharityLog profile.
Please note: Following Safer Recruitment standards, we do not accept CVs. Home-Start Epsom, Ewell and Banstead is committed to safer recruitment practice as an important part of safeguarding and protecting children and adults at risk.
Home-Start is committed to equality of opportunity and diversity and actively encourages applicants with different backgrounds and experiences.
Home-Start Epsom, Ewell and Banstead is a Company Limited by Guarantee No 8765689 and Registered Charity No 1156539
Home-Start Epsom, Ewell and Banstead's mission is to shape a community where all children have the best possible start in life.




The client requests no contact from agencies or media sales.
Your new company My client is a top University that specialises in design and digital media in a buzzy area of London, and they are looking for an interim Library Manager to manage a team of 3 with direct reports for an initial 8-week period.
Your new role
- To manage the services, resources and operations of the Library, ensuring the efficient and professional delivery of innovative and customer-focused library and information services to staff and students.
- Provide day-to-day management and effective leadership of the Library team, undertaking the full range of management responsibilities, ensuring their effective working against institutional priorities. This includes managing performance, conducting annual performance and development reviews, identifying training and development needs, workforce and succession planning, staff recruitment and induction.
- Work with academic staff and students to develop a comprehensive understanding of resource demands and ensure that resources and collections meet the learning and research needs of the institution.
- To work with the Head of Academic Operations in the development of a strategy for the library reflecting the vision of the Institution.
- In collaboration with the Head of Academic Operations set and monitor service standards and foster a professional environment of continual improvement, customer service focus and inclusivity across the team, delivering and embedding change where required.
- Ensure services, resources, policies and procedures are effectively promoted to stakeholders across relevant communication channels. This includes staff and student inductions, workshops and managing the library intranet.
- Manage the physical and digital library spaces, ensuring they provide effective learning environments to support stakeholder needs and to work with the Head of Academic Operations, identifying priorities and costs for the ongoing innovative development of these spaces and resources.
- Manage specialist archives and collections.
- Ensure the library team maintains the spaces consistently to a safe and professional standard.
- Proactively work with key stakeholders internally and externally to ensure effective service delivery.
- Review, revise and implement relevant processes, procedures, policies and supporting documentation, ensuring that they reflect best practice and regulatory changes.
- Effectively manage delegated budgets and resources, including budget forecasting, and ensuring resources are cost-efficient and used effectively to deliver value for money.
Ensure that new and existing resources are fully utilised to deliver maximum benefits for students, staff and external stakeholders. - To monitor new and emerging library and information management developments and legislation, identifying their impact and making recommendations to take advantage of them or reduce their risk in the university's activities.
- Represent the institution within appropriate forums such as SCONUL and the M25 Consortium of Academic Libraries.
What you'll need to succeed
- Experience of managing library and information services and resources, including catalogues, collections and online resources
- Experience of working in a library setting in higher education
- Proven track record of managing budgets and financial administration
- Demonstrable experience of effectively managing staff and leading teams
- Experience using and/or developing digital resources
- Experience of building relationships with key stakeholders and collaborating on planning and service developments
- Experience of developing and implementing library policies, procedures and services
What you'll get in return
Flexible working options available. 8-week contract at a competitive rate at mid-manager level in a vibrant part of London
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Are you interested in a career in reinvestment and retrofit project management while working for a leading charity?
We're seeking a dedicated Project Manager to join our Assets team and lead reinvestment and retrofit programmes, driving refurbishment and energy improvements across our properties while ensuring compliance with PAS 2035 and relevant standards and delivering responsive and planned maintenance to St Mungo’s housing portfolio alongside the team.
This role of Reinvestment and Retrofit Works Project Manager is essential to improving our housing stock quality and reducing carbon emissions. Other Key Responsibilities include:
- Assisting the Senior Project Manager in ensuring refurbishment/retrofit programmes meet quality and regulatory requirements.
- Preparing budgets, forecasts, and programme schedules.
- Overseeing the design, procurement, and delivery of refurbishment/retrofit projects.
- Build relationships with partner organisations, including the GLA, Homes England, and Local Authorities.
- Managing projects and contracts for reinvestment/retrofit initiatives.
- Contributing to organisational strategies in reinvestment, safety, PIE (psychologically informed environments), and sustainability.
In this role you will be required to work flexibly for at least 2 days per week from our Central Office in Tower Hill, London. This allows for training, in person collaboration, team building, line management and other relationship building opportunities. We support a flexible approach to work with opportunities for agile working for the rest of your week; from home, or other St Mungo’s London or regional locations.
About you
This is a fantastic opportunity for someone who is passionate about enhancing Decent Homes Standards , working alongside an innovative Property Services Team to improve housing for people experiencing homelessness.
To succeed you should demonstrate the below:
- Qualified in the built environment (RIBA, RICS, CIOB) with experience managing reinvestment and retrofit programmes, budgets, and stakeholders (e.g., QS, Architect, Contractor), ideally in social housing or local authority.
- Skilled in financial appraisal, risk management, value-driven efficiency, and transformational change.
- Experience in design development, environmental standards, and working with Retrofit Coordinators, Assessors, and Designers.
- Strong communication, negotiation, and stakeholder management skills.
- Advanced project management expertise or certification (e.g., PRINCE2, APM, PMP).
- Knowledge of funding applications for retrofit and decarbonisation projects, and construction/technical expertise, including JCT, Building Regulations, and related legislation.
Overall, you will be ready to work collaboratively in a forward-thinking environment where your expertise is valued. In addition, a range of support and training initiatives will be put in place to assist the successful applicant in the delivery of this role.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 10am on Tuesday 23 May 2025
Interview and assessments will be held on 2 - 3 June 2025
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
What we offer
- Excellent Development and Growth Opportunities
- A Diverse and Inclusive Workplace
- Great Pay and Other Benefits
Careers and Employability Adviser
We are looking for an experienced Careers and Employability Adviser with extensive knowledge of working with care experienced young people (16-26) to guide and support young people in their professional development to help them reach their full potential.
Position: Careers and Employability Adviser
Location: London Waterloo (twice a week based in Lewisham)
Salary: £34,900 per annum depending on experience
Contract: Full-time, permanent, 37.5 hours per week (Monday to Friday)
Start date: July 2025
Benefits: 27 days holiday per year PLUS the 1st Friday of every month is a half day. Pension and contributions are payable 3% after 3 months of service, employee assistance programme.
Closing Date: Friday 6th June at 11.59pm.
About the role:
As a Careers and Employability Adviser, you will be able to demonstrate a real passion for making a difference in your client’s lives. You will possess the ability to build trusting relationships quickly, broaden horizons, and encourage young people to be aspirational.
You will be working for a charity that really makes a difference in the lives of young care leavers. Wherever they’re coming from, they help to open doors and give them the skills, confidence, and inspiration to realise their full potential.
Main duties and responsibilities
- To provide individual Information Advice and Guidance (IAG) support to young people on the programme.
- To identify opportunities for work that match participants’ interests and abilities.
- Support the delivery of various Programmes.
- To assist young people in their search for employment in outreach locations.
- To maintain a client-centred approach and be sensitive to the needs of a diverse client group.
- To compile and maintain accurate records and collect monitoring data for the project.
- To support the delivery of milestones and outcomes relating to those agreed upon with our partners.
- To provide progress information to line management as required.
- To attend and participate effectively in internal and external meetings.
About you:
To be successful in the role of Careers and Employability Adviser you will have resilience, a belief that there is always a way forward and an innovative approach to youth engagement.
If you have the experience and skill set that meets the requirements in this job advertisement, then apply today and enjoy a job that really makes a difference in the lives of young people!
Experience, Qualifications and Skills
- At least 2 years’ experience working with disadvantaged youth groups to transition them into employment
- Excellent communication skills, both written and oral.
- Experience working with vulnerable young people.
- Resilient, positive, and comfortable working effectively with complexity.
- Experience in delivering training sessions to young people.
- A good understanding of safeguarding responsibilities and risk assessment.
- Ability to work on own initiative as well as collaboratively with the rest of the team
- Empathetic, engaging, and innovative – the ability to present and to be motivational.
- Flexible approach yet able to maintain clear boundaries with clients once contracted.
- Strong organisational, timekeeping and record-keeping skills.
- Good IT skills required including recording of database entries.
- Ability to effectively communicate and relate to young people with varying levels of educational attainment, attention spans and motivation.
If you have the experience and skill set that meets the requirements in this job advertisement, then apply today and enjoy a job that really makes a difference in the lives of young people!
You may have experience in areas such as Careers Officer, Careers Manager, Careers Specialist Advisor, Recruitment Support, HR & Recruitment, HR generalist, HR Adviser, Human Resources Advisor, Human Resources Administrator, HR Business Partner, People Advisor, HR Assistant, HR Officer, HR Specialist, HR Coordinator, HR Consultant, etc.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
View complete job description at the provided link
Deputy Head of Youth Work
The Deputy Head of Youth Work (Targeted & Partnerships) is a crucial role sitting within the Youth Zone Delivery Team. Reporting to the Head of Youth Work, you will be responsible for closely supporting the co-ordination, planning and delivery of an exceptional seven day per week youth offer within a state-of-the-art multi-million-pound centre.
If you have a passion for putting young people first, then we want to hear from you!
Position: Deputy Head of Youth Work (Targeted & Partnerships)
Location: London W12 7TF
Salary: £38,000 - £42,000 per annum
Hours: Full-time, 37.5 hours
Contract: Permanent
Closing Date: Friday 23rd May 2025
About the Role
Through line management of your team and in collaboration with partners, you will ensure that the Youth Zone is accessed by all young people who need it the most. You will oversee community engagement outreach as part of the delivery ensuring the organisation continues to have a strong reputation and there remains a good awareness of the offer.
You will also be accountable for ensuring strong evidence of effective performance in line with vision, mission, values, and strategic objectives and that the team are afforded continuing professional development opportunities. You will need to be a big voice within a large team, owning and demonstrating a strong ethos, commitment, and dedication to improving the lives of children and young people and uniting them to fulfil their full potential. You will be confident in your abilities and able to deputise effectively for our Head of Youth Work as and when required. You will also be a Deputy Designated Safeguarding Officer.
Key responsibilities include:
• Line management of Female Engagement, Employability, Inclusion Coordinator and Outreach
• Monitoring, evaluation and reporting of all sessions including restricted-funding projects
• Ensure the quality of the youth work offer across all direct report areas meet the standards of the organisation
• Develop and maintain relationships and partnerships
• Manage one off projects, events and promotional activities
• Identify suitable restricted-funding projects
• Support, and in some cases manage, targeted projects as and when they come up, including budget management, and ensuring full monitoring and evaluation compliance
• Ensure that overall programme participation targets are consistently met
• Oversee budget lines of direct reports
• Work with the Head of Youth Work to prepare rotas
• Working alongside the Head of Youth Work to ensure programmes are structured effectively and safely
• Lead sessions when required (usually this will be to cover annual leave or other staff absence)
• Produce the required reporting for Trustee and Board Sub-Committee meetings
Once you click to apply, you will be able to read the full Job Pack and scope of the role.
About You
You will have strong safeguarding and sign posting experience and proven experience within the youth sector, including overcoming barriers to participation.
You will also have experience of:
• Successfully project managing programmes including reporting to funders on outcomes
• Working with young people
• Project management, including project design, coordination of logistics, coordination of project staff, monitoring and evaluation
• Working in partnerships with communities and organisations to improve positive outcomes of young people
• Line management
If you’re excited about this role but your past experience does not align perfectly with every requirement in the person specification, we encourage you to still apply and demonstrate how your experience is transferrable for this role. You may be just the right candidate.
About the Organisation
Hammersmith & Fulham (H&F) is a London Borough of wide disparities, with an acute need for youth services. This vast difference between those living in different parts of our borough can lead to radically different life outcomes. The Youth Zone is a vital provision that will make a huge impact on the lives of young people, and on the whole borough, levelling the playing field for our young people.
Open 7 days a week, while schools are closed - that’s evenings and weekends, plus all through the school holidays. We offer a safe and active space for young people to flourish in their leisure time, where their interests can be nurtured, and they can grow as individuals. This is a charity that the whole community can be proud of, and you can be part of that journey
As an equal opportunities’ employer, applications are welcome from under-represented groups; in particular from Black, Asian, Mixed Race and other ethnically diverse individuals, people with disabilities, and members of LGBTQ+ communities. Our dedicated Equality, Diversity & Inclusion Group, with support from the Senior Leadership Team, is actively promoting and advancing diversity and inclusion at OnSide, ensuring a culture where everyone can be themselves and thrive.
The charity is committed to safeguarding and promoting the welfare of children, young people, and vulnerable groups. This post is subject to an enhanced DBS check. They value diversity and welcome applications from all backgrounds.
You may have experience in areas such as Youth Work, Head of Youth Work, Deputy Head of Youth Work, Director of Youth Work, Youth Work Manager, Partnerships Manager, Youth Work Partnerships Manager. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Are you a skilled leader with a drive for investment and sustainability in housing?
We're seeking a dedicated Head of Reinvestment and Sustainability to join the St Mungo’s Assets team. This role is crucial in driving forward our investment and sustainability initiatives, ensuring our properties are safe, well-maintained, and ensuring compliance with PAS 2035 and relevant standards.
Reporting to the Director of Property Services, you will lead multiple improvement projects across our diverse housing stock. Your strategic and operational leadership will be key in delivering high-quality properties and improving the lives of our residents. You will work closely with internal teams, residents, and external partners to drive innovation and collaboration within the Reinvestment and Sustainability function.
Additional responsibilities in the role of Head of Reinvestment and Sustainability:
- Lead reinvestment, disposal, energy efficiency, building safety, sustainability, and planned maintenance programmes.
- Prepare capital budgets, revenue forecasts, and programme schedules.
- Oversee the design, procurement, and delivery of construction proposals for planned maintenance programmes.
- Develop effective relationships with partner organisations, including the GLA, Homes England, and Local Authorities.
- Manage projects and contracts for reinvestment and retrofit initiatives.
- Drive design excellence and contribute to policy development related to property design and sustainability.
- Ensure compliance with statutory and regulatory expectations in building and fire safety, landlord health and safety, and energy efficiency.
In this role you will be required to work flexibly for at least 2 days per week from our Central Office in Tower Hill, London or on site. This allows for training, in person collaboration, team building, line management and other relationship building opportunities. We support a flexible approach to work with opportunities for agile working for the rest of your week; from home, or other St Mungo’s London or regional locations.
About You
This is a fantastic opportunity for an experienced professional who is passionate about enhancing housing standards and sustainability who has the ability to drive impactful reinvestment and retrofit programmes.
To succeed in this role, you will bring:
- Proven success in managing reinvestment and retrofit programmes with significant budgets, preferably in social housing or local authorities.
- Advanced knowledge of construction, JCT contracts, Building Regulations, and key legislation.
- Expertise in PAS 2035, ECO funding, SHDF, and energy efficiency schemes.
- Hands-on experience collaborating with Retrofit Coordinators, Assessors, and Designers to ensure best practices.
- Exceptional team leadership and staff management skills.
- Outstanding stakeholder engagement, communication, and interpersonal abilities.
- Sharp project management, negotiation, and influencing talents.
- Strong financial appraisal and risk management capabilities with a focus on efficiency.
- Relevant qualification (RIBA, RICS, CIOB) or equivalent experience in the built environment.
How to Apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and apply, please go to the St Mungo’s careers page on our website.
Closing date: 10am on Tuesday 23 May 2025
Interview and assessments will be held on 4 - 5 June 2025
We are working hard to create a diverse and fully inclusive culture where everyone feels valued and we welcome applications from all under-represented groups, particularly Global Majority candidates who are underrepresented at this management level.
What we offer
- Excellent Development and Growth Opportunities
- A Diverse and Inclusive Workplace
- Great Pay and Other Benefits