330 Support service coordinator jobs in London, Greater London

This is an exciting time in our charity’s journey! Our new strategy focuses on growth and long-term sustainability, with ambitious plans to extend our reach and impact nationally and to expand and diversify our services. Our long-term ambition for the future is a transformed landscape of multi-disciplinary therapeutic support in schools, with UP acknowledged and recognised as a thought-leader, innovator, preferredcollaboratorand convener.

We are entering a period of significant growth and change driven by our new strategy, and communications and engagement will play a central role in enabling this next chapter - fuelling innovation, increasing our profile and reach, strengthening our resources, and deepening our impact.

The Communications, Marketing and Engagement Officer will sit within the newly expanded and aligned Fundraising and Engagement team, playing a key role in raising UP's profile, strengthening engagement with our audiences, and ensuring our mission and impact are communicated clearly, consistently and creatively to our internal and external stakeholders, donors and audiences. 

This role is ideal for someone who is digitally confident and creative, with the ability to create compelling communications and content, and is passionate about bringing their media and marketing experience to raising UP’s visibility across all channels.

Excited by the opportunity to contribute to a charity at a critical and transformative stage in its development, the post-holder will have the opportunity to innovate, develop new skills and make a meaningful contribution to the future growth and success of UP.

Please see the Job Description and Person Specification for further information regarding the responsibilities of this role.

The hours of the role: Part-time 22.5 hours per week (equivalent of 3 days per week, however, there is flexibility in how these hours could be allocated across a week e.g. x5 shorter days or another variation) 

Making your application:

• Deadline: 4th November 2026
• Interviews: w/c 9th and 16th November 2026
• Please make your application by submitting your CV, along with a cover letter which clearly demonstrates how you meet the person specification criteria. Both CV and cover letters will need to be submitted for applications to be considered (we will be shortlisting candidates closely against the person specification).
• Please note that we may close the advert once we have sufficient candidates to invite for interview, please don’t delay submitting your application! We will keep you updated by email and let you know what you need to prepare if you are shortlisted.
• For further information, or if you require any reasonable adjustments at any stage of the application process, please contact HR.

Important information:

• Safeguarding: We are committed to safeguarding and promoting the welfare of children and young people and expect all those who work with us to share this commitment. It's a criminal offence for a person to apply to work with a group from which they have been barred from working. We follow safer recruitment practices in line with KCSIE including (but not limited to): online checks at interview stage, an Enhanced Disclosure and Barring Service check, satisfactory references, a medical check, proof of qualifications and right to work in the UK.
• Equality, Diversity, Inclusion and Belonging: Our children and families and staff come from a wide range of backgrounds, and we value the unique contribution that each individual can bring to UP. We have a diverse and inclusive team, and we strongly believe that this is vital to our work. We welcome applications from all sectors of the community, and we do not discriminate against any applicants on the basis of any protected characteristics. We ensure that candidates and employees are treated solely based on their merits, abilities and potential.
• Candidate data is processed in line with UP’s privacy notice and Data Protection Policy.
• We understand that AI tools are increasingly used in everyday life, including using them to refine CVs, personal statements, and support interview preparation. While we appreciate the responsible use of AI, it’s important that any information you submit as part of your application accurately reflects your own skills, experience and perspective. The use of AI will not be permitted during the interview and any associated task process itself.

About Unlocking Potential:

Our Purpose

Unlocking Potential is the charity that supports schools and communities to ensure no child or family struggles alone with their social, emotional and mental health needs. We provide flexible, over-time, multi-disciplinary therapeutic support that meets children and families where they are, and enables them to feel safe, understood and the best version of themselves.

Our Vision

Everyone feels supported, equipped and able to achieve their potential.

Our Mission

Our mission is to provide tailored therapeutic support to more children, while training the practitioners of the future to build holistic, resilient social systems that equip children and their families with the confidence, tools, and skills to thrive at school and within their communities.

Our Values

Individual: Everything we do is about the individual and what is right for them – no two children, families or schools are the same.

Innovative: We look for new solutions, evolving our thinking and approach – ensuring the use of bold, co-designed practice.

Collaborative: We choose to work with others to find the best solutions – we are stronger together.