Support service manager jobs in east hertfordshire, hertfordshire

Role Summary:

This is an opportunity for a well-rounded accountant to join the Bild group of charities. The post-holder will be responsible for all management accounts across a group of four charities, whose combined turnover is circa £4m per year.

Key Responsibilities and Duties:

• Oversee day-to-day accounting and financial controls
• Prepare monthly management accounts, reports, and financial statements
• Responsible for development of management reporting

• Meeting regularly with budget holders to review financial performance and outstanding commitments.

• Manage payroll, tax returns, and financial reporting for funders

• Support the Business and Finance Director in preparing annual budgets and forecasts.
• Support the Business and Finance Director with the annual audit process

the3million is the largest grassroots organisation for EU citizens* in the UK, formed after the 2016 referendum to protect the rights of people who have made the UK their home. 

Our work ranges from organising EU citizens’ communities and informing people about their rights, to holding the Government to account on the implementation of the Withdrawal Agreement and advocating for social justice.

We are now looking for a Research and Policy Manager to lead on evidence-based research and support in the analysis of government policy and legislation which impacts EU citizens in the UK. 

We are looking for a creative problem solver who is detail orientated and approaches research through an investigative lens. 

This work often intersects with the wider issues of social justice, migrant rights, race equality, and data rights. 

You will work closely with the Head of Policy and Advocacy to direct strategic research initiatives, presenting recommendations to influence decision-makers and guide advocacy efforts, ensuring the3million’s campaigns are informed and led by robust evidence of EU citizens’ lived experience. 

*the3million uses ‘EU citizens’ as shorthand for EU, EEA and Swiss citizens who were resident in the UK before 31 December 2020, and their family members (of any nationality) with derived rights.

Main duties and responsibilities: 

1. Strategic research and issue analysis

You will lead on the3million’s research, working closely with the Head of Policy and Advocacy to ensure our work is shaped by lived experience, analysing issues experienced by EU citizens related to applying for immigration status, proving their rights and accessing services in the UK. 

• Collect, analyse and categorise issues raised by EU citizens through the3million’s reporting channels, including highlighting correlations to equality characteristics such as race and ethnicity, age, gender etc (including our ReportIt! system, email, social media and listening campaigns). 
• Interview EU citizens who report issues, sharing information about rights, signposting to relevant legal advice organisations.
• Identify trends in the challenges faced by EU citizens, documenting these in detail, analysing systemic issues.
• Provide strategic guidance on how research findings can inform the3million’s advocacy, campaigns and communications activities.

2. Policy development and advocacy

• Contribute to the production of high-quality policy briefings, reports and strategic recommendations that are clear, actionable and directly relevant to stakeholders including the Government.
• Support in the research and analysis of government policy developments, legislative changes and public consultations affecting EU citizens in the UK, specifically on areas related to immigration and welfare, assessing their potential impact.

3. Report writing and presentation 

• Lead on the development of in-depth reports and support in the production of policy papers and position statements, presenting complex data into clear and accessible documents.
• Present research findings and policy recommendations at meetings and events, effectively communicating complex issues to audiences. 
• Contribute to the production of advocacy materials, including media briefings, campaigns’ resources and informational content for the3million’s website, social media channels and for event distribution.

4. Stakeholder engagement 

• Build and maintain relationships with key stakeholders, including civil society organisations and other advocacy groups.
• Collaborate with other team members within the organisation to ensure research and policy recommendations are effectively integrated into the3million’s community organising activities, campaigns and strategic communications.

5. Monitoring and evaluation 

• Report on the progress and outcomes of research and policy activities regularly, within the organisation and to the3million’s funders. 

6. General responsibilities 

• Represent the views of the3million in the media, when appropriate.
• Provide assistance in other areas of the3million’s work as and when deemed necessary by the CEO.

Person specification 

Knowledge and experience:

• Experience (2+ years) working within research or investigative settings 
• Proven track record in producing research reports and presenting research findings

Skills: 

• Expertise in investigative research and analysis, including the ability to summarise complex information and communicate it effectively to different audiences
• Excellent attention to detail 
• Excellent writing skills, with the ability to produce high quality reports and other written materials
• Strong presentation skills
• Ability to build rapport with research participants through individual or group interviews
• Proficient in using spreadsheets for data analysis
• Awareness of research ethics and data protection

Personal attributes: 

• A deep commitment to migrants’ rights and a passion for social justice
• Ability to manage multiple priorities, work independently and thrive in a fast-paced environment
• Strong interpersonal skills, with the ability to engage effectively with diverse stakeholders, external partners, and community groups

Desirable 

• Experience working on immigration policy, human rights, or social justice
• Experience of obtaining information through Freedom of Information requests 
• Experience of building research tools and developing creative methods and techniques of research
• Knowledge of the Citizens’ Rights Part Two of the Withdrawal Agreement, its current implementation in the UK, and the EU Settlement Scheme

Before you apply

One of the3million’s core values is equity - we are people led, we value diversity and are enriched by differences. We strive to listen to, engage with and represent the broadest range of people. 

We recognise our team is not currently representative of communities that experience racism and that our own ways of working may replicate wider societal oppression and injustices. We are actively working towards becoming an anti-oppressive organisation, including taking steps to create a more inclusive recruitment process.

You may not have worked in an organisation whose focus is campaigning for migrants’ rights. Or you may have experience in a grassroots setting which is not formalised. Please still consider applying as many other settings offer transferable skills.

If you are from a background that is underrepresented in the migration sector - for example you are from a community that experiences racism, or you have lived experience of migration, or you are a disabled person, or you did not go to University or had free school meals as a child - we strongly encourage you to apply.

We believe our work will be stronger with greater diversity. the3million welcomes the whole person to work, and we understand that each of us brings our experiences, our backgrounds and our own unique lens to what we do.

Working conditions

Position: Full time 
Duration: Initial 12 months contract, with possibility of extension, subject to funding
Salary: £38,419 per year
Location: Remote, must be UK based. Travel may be required (all travel expenses covered)
Benefits: 28 days holiday + bank holidays, contributory pension scheme, flexible working patterns.
Reporting to: Head of Policy and Advocacy
Preferred start date: 7th July 2025
Interviews will be held on 28th, 29th and 30th May.

Location: Home Based (UK)
Hours: Minimum 30 hrs a week; may be worked flexibly each week
Salary: £40,000 Full Time Equivalent.
Contract: Temporary (maternity cover)
Start date: ideally early July 2025 to permit ample handover with current finance manager before maternity commences in early Sept.

The Jon Egging Trust is seeking an exceptional Finance Manager to uphold and enhance our existing strong financial infrastructure whilst our current postholder is away on maternity leave. This role involves managing day-to-day financial reporting systems and controls, providing forecasts for bids, ensuring financial plans align with budgets, and meeting external reporting requirements.

Key responsibilities:

• Financial management: maintaining robust financial reporting systems and controls, and line managing the Finance Assistant.
• Fundraising support: providing accurate financial forecasts for bids and meeting fund reporting requirements
• Budgeting: ensuring financial plans are in line with budgetary constraints.
• Accounts production: leading the production of monthly management accounts and communicating to operational managers.
• Re-forecasting: handling budgeting and re-forecasting processes.
• Compliance: communicating effectively with auditors and the external finance committee.

Candidate Profile:

Accounting experience: minimum of two years in relevant financial management roles in a charity or non-profit.

Essential Skills:

• Preparation of monthly management accounts and reporting
• Lead on delivery of the annual and half year budgetary process
• Develop budgets for funding applications and providing financial support to fundraising
• Strong communication skills, capable of translating complex financial information.
• Highly methodical and organised in record-keeping and analysis.
• Inclusivity: We welcome applicants at any stage of life or background, including those returning to the workforce or seeking a change of pace.

If you are passionate about financial management and eager to make a difference, we encourage you to apply and become part of our dedicated team.

Our benefits package includes:

• Flexible working
• Enhanced annual leave
• Homeworking allowance
• Occupational pension scheme
• Occupational sickness scheme
• Special paid leave provision

Read our Applicant Privacy Notice

Child and adult at risk protection policy statement

The Jon Egging Trust is committed to providing a safe and positive environment for everyone involved in its services and activities. The Trust takes its extended moral and legal duty of care very seriously in relation to children, young people, staff and volunteers. We seek to ensure the safety and wellbeing of all children and to protect them from harm or abuse when they engage in any of our activities. JET expects all employees and volunteers to share this commitment. The suitability of all prospective employees or volunteers will be assessed during the recruitment process in line with this commitment.

To apply

Please complete our online application form.

The closing date is Sunday 18 May at 23:59.
Interviews to be held virtually Thursday 22 May 2025.

Questions?

Contact us through the website.

Please note: In order to become an employee at JET you must be able to produce evidence of your Right to Work in the UK.

On 20th August 2011, Flt Lt Jon Egging lost his life whilst completing a display at the Bournemouth Air Festival. He was coming to the end of his first year with the world-famous Royal Air Force Aerobatic Team, the Red Arrows, flying in the position of Red 4.

Jon was an inspirational individual, and inspiration is at the heart of everything we do. Like Jon, our staff and volunteers are chosen for their ability to act as positive role models; in turn they inspire and enthuse our vulnerable young students to reach their full potential. Our long-term support programmes increase self-confidence, self-esteem and aspiration, and ultimately empower young people to become role models within their own communities.

The Jon Egging Trust realises Jon’s dream of inspiring young people through his love of aviation, STEM, teamwork and leadership, helping them to overcome adversity, identify their strengths and work towards their dreams.

REF-221376

Unifrog’s mission
 

We’re on a mission to level the playing field when it comes to young people finding and applying for their next step after school. We're achieving this by bringing all the available information into one single, impartial, user-friendly platform that helps students to make the best choices, and submit the strongest applications. We also empower teachers and counsellors to manage the progression process effectively.
 

Our outlook is global - we work with schools and universities all over the world, from the US to New Zealand, and from Italy to Hong Kong. We want to make it so that young people can compare every opportunity taught in English, wherever it is in the world, and have all the support they need to make successful applications.
 

We have a clear social purpose, and we’re hugely ambitious. We already work with over half of UK secondary schools, and hundreds of international schools. We are growing rapidly in terms of the number of our customers, in terms of how much they use our platform, and in terms of the breadth of products we offer.
 

Our team is at the heart of our business and is integral to our success. We work hard to foster a culture of openness, happiness and innovation, and we commit to helping every individual learn and grow so that they can reach their full potential. We want to hire talented people, whatever their background. If you are excited by our mission and are ready to work hard, please don’t hesitate to apply. We look forward to hearing from you!
 

We believe in the power of diversity. If you are from an ethnic minority background, we would like to strongly encourage you to apply. In advance of applying, if you have any questions about working at Unifrog, please contact Mhairi (details on our website). 

 

The role and your key responsibilities
 

As an Account Manager, your role is to make sure that all partners in your area make the most out of the Unifrog platform. You’ll build and maintain excellent working relationships with your partner schools and colleges, and provide expert guidance on how to embed the platform across all year groups.

You will cover your own area of the country with occasional travel to your partner schools and colleges (on average 1-2 days per week).
 

Your key responsibilities will include:

• Work with schools and colleges to provide resources and strategies which maximise staff and student engagement with Unifrog, identifying and promoting best practice across partner schools.

• Deliver targeted training sessions to staff within our partner schools and colleges via workshops and presentations, delivered remotely or in person.

• Work with your partner Area Manager to improve Unifrog engagement and achieve a sky high resubscription rate.

• Monitor and analyse usage across partner schools and colleges; identifying partners that need additional support to use the platform effectively.

• Listen to teachers and students about how we can improve our customer service and the Unifrog platform.

• Attend conferences and run CPD events on behalf of Unifrog.

What we’re looking for

• Strong communication skills – written, over the phone and on video calls.

• Track record of excellent relationship management.

• Extremely well organised.

• Keen attention to detail.

• Active listening and objection handling skills.

• A background and interest in education would be an advantage.

• Proactive attitude and willingness to get stuck in.

You will be joining a team of highly motivated people who are passionate about our mission of helping students to find the best next step for them after school. If this excites you and you’re an energetic person who is willing to learn, then we’d love to hear from you.
 

Working together

You’ll work closely alongside an Area Manager in your region, and with our Partner Success team to provide the best service to your schools and colleges. You will be part of a fantastic team of Account Managers, and line-managed by a Senior Account Manager. 

Benefits

Head to our jobs page for a full list of the excellent benefits we offer our team.

• Join one of ‘the best organisations to escape to’ and help transform careers and destinations in schools. We’re also a certified Great Place to Work.

• Become part of a committed, dynamic and growing team. We want to build the team at Unifrog for the long term – if you do well, we will do our best to make you want to stay at the company for a long time.

• Professional development is important at Unifrog. You will define your own 6-month objectives and will be supported by your line manager and the rest of the team to achieve them. You will have an annual training allowance to spend on what you need to grow and progress.

• Influence the company’s direction: we love to promote great ideas, wherever they come from.
  
   

Key details
 

• £37,306 per annum pro rata (Grade B), plus commission, car allowance, and a share in a company-wide performance bonus. 

• OTE £43,000 (pro rata).

• Maternity Cover - fixed term up to 12 months.

• 28 days paid holiday per year (plus bank holidays) (pro rata).

• Working hours are 9:00am to 5:00pm, Monday to Thursday, and 9:00am to 4:30pm on Friday.

• Full UK driving licence and access to a car is essential.

• All travel expenses covered.

• Candidate must be based in Nottinghamshire or Leicestershire.

• Home based with some travel to schools and colleges in the East Midlands.

• Start date: w/c 18th August 2025.

• To discuss any details about the role before applying, please contact Mhairi (details on our website).

• We can only consider candidates who have the right to work in the UK.

Application process

Deadline: 10:00AM (BST) Friday 16th May 2025.
 

Stage 1: Application form (~1 hour) ✍️

• Visit our website to upload your CV and complete the questions and tasks below. Please note that we do not review CVs at this stage of the application process so please be as specific as possible about your experience.
   

i. With reference to examples of your recent experience, what would make you an excellent candidate for this role? (250 words)

ii. Tell us about a time when you have had to build a relationship with someone when it was particularly challenging. What was your approach? (250 words)

iii. You notice that one of your partner schools is not engaging with Unifrog across the whole school. How would you approach the situation to maximise staff and student engagement with the platform and resources? (250 words)

Stage 2: Phone task (15 minutes) 

• A short role play task over the phone. We will schedule these tasks throughout the application window.

Stage 3: Video call interview (1 hour) 

• Short demonstration of a Unifrog tool (resources will be provided) (20 mins)

• Standard Q&A from a panel of three, including questions about your experiences and how these relate to the role, and scenario questions based on common situations you might face (plus time for your questions) (40 mins).
   

• Video call interviews will be held on w/c 26th May 2025.

Your answers are an opportunity to let us know more about your motivations and experience. While we understand that candidates might want to use AI to improve parts of their application, we strongly encourage you to write your answers independently. 

Please note, we compare all answers to an AI generated answer. Where we suspect AI has been used to write the majority of the answer, this will be taken into consideration when scoring.

Inclusion and diversity at Unifrog

• Within the company we try to foster a culture of innovation, and a happy working environment, both because this is the right thing to do, and because we think this results in the most effective team. To this end we believe in open communication, celebrating successes, supporting each other, not being afraid to be wrong or to fail, and promoting good ideas wherever they come from.

• As a platform that supports teachers and students from a huge variety of backgrounds it’s important that our team and leadership reflects this diversity. This is something we are actively working towards and prioritising. We want to embed diversity, equity and inclusion across everything we do, continually evaluating policies and practices to make sure they are inclusive and equitable.

• To make sure everyone’s voice is heard and people have the opportunities to learn to be better allies in the workplace, we encourage the team to share what they’re celebrating, facilitate training and group discussions, and seek regular feedback about what more the company could do to help people feel included.

• To ensure that our recruitment process is consistent and fair, we anonymise your application and therefore do not see your name, personal, educational or professional background. We also randomise the order of responses so that it’s less likely that a candidate is advantaged or disadvantaged by where their answers appear compared to other candidates. 

A unique opportunity has arisen to join SSAFA, the Armed Forces charity, as the Community Engagement Manager for the Northern England region.

About the role

In this new and pivotal role, you will lead efforts to grow awareness, engagement, and income generation through a vibrant network of volunteer-led branches across Northern England. As the primary point of contact and support for these branches, you'll play a vital role in empowering volunteers and fostering a sense of community and belonging throughout the region.

Working closely with the wider regional team, you will help deliver SSAFA’s new community engagement strategy — a central part of an exciting period of transformation and strategic growth for the charity.

Whilst the post is homebased, to be eligible for this role you are required to live in the Northern England region.

The role involves extensive travel within the region and may require occasional evening or weekend work at short notice. A company car can be provided to support this.

About the team

With the support of the Regional Manager – Casework and Community Engagement, this role plays a key part in establishing, coordinating, and leading a team of Community Engagement Volunteers across Northern England.

The primary focus is to drive awareness, increase fundraising, and strengthen engagement in alignment with the strategic direction set by the Director of Welfare Operations.

You will work collaboratively with other regionally based Community Engagement Managers and strategic partners across the Fundraising, Marketing, and Communications directorate to help shape policies and guidance for branch activities,

The role involves regular meetings, both in-person and via Microsoft Teams, and you will benefit from a comprehensive support package including training, mentoring, and ongoing professional development.

About you

You will be an exceptional individual to lead this exciting initiative during a critical period of change. The ideal candidate will be a driven and highly motivated professional with a strong track record in fundraising, a solid understanding of fundraising regulations, and proven experience in leading and supporting volunteers in their efforts.

You will have excellent relationship management skills and a deep understanding of volunteer engagement and development. You will be a natural communicator with demonstrated success working with volunteers; experience in volunteer recruitment, induction, and best practice would be a strong advantage.

You will be a confident and credible networker, capable of representing SSAFA to a wide range of external stakeholders, building strong partnerships and enhancing the charity’s profile across Northern England — all while operating remotely as part of a collaborative and regionally dispersed team.

About SSAFA 

SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2023 our trained teams of volunteers and employees helped more than 53,000 people, including veterans, serving personnel (regulars and reserves) and their families.

SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.

Diversity and Inclusion at SSAFA

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

IT and Data Manager  

Remote  

£56,000 - £61,000 per annum, depending on experience 

Full Time, Permanent   

Hours: 37.5 hours/ week  

Closing Date – 19th May 2025 

1st Interview – 29th May 2025 (Remote) 

Stakeholder Interview – 2nd- 4th June 2025 (Remote) 

2nd interview – 5th June 2025 (location to be confirmed) 

The purpose of the role is to lead an outstanding IT service across the Trust and cultivate a high performing team that supports all staff, people we support and other stakeholders.

Reporting to the Resource Director, the role will be key in supporting the digital transformation agenda, providing IT and data expertise that will enable higher quality of life for adults with learning disabilities and maximise efficiencies within the services that we provide. 

Main Responsibilities   

• Developing the IT strategy in alignment with the Trust wide strategic goals and evolving digital transformation priorities;

• Oversee the Trust’s approach to Cyber security, ensuring compliance with relevant legislation and best practice. Being the subject matter expert for the organisation.

• Oversee the Trust’s data and privacy framework, ensuring compliance with GDPR and other data protection laws and training and educating staff as required on data protection measures; 

• Lead, mentor and develop the IT team of four, fostering a culture of collaboration, innovation and continuous improvement;

• Prepare and manage the IT department budget, optimising resource allocation to achieve maximum value and efficiency and ensuring the team is equipped with the necessary skills and resources; 

• Oversee the development, implementation and maintenance of the Trust’s IT systems; 

• Providing IT expertise and advice for the software owners across the Charity including supporting the development of management reporting using Power BI;

• Support the development of an environment of digital innovation and best practice, ensuring the use of technologies for the benefit of the diversity of the people we support; 

• Support any technology implementation plans ensuring all technology solutions are project managed effectively. To supports team members to ensure they identify risks, contingency plans and engage with stakeholders for effective collaboration; 

• To lead on procurement and contract negotiations with vendors of IT systems and software providers, ensuring ITTs and contract awards are in line with the Trust policies and value for money is achieved;

• Producing regular reports on KPIs for the IT team and reporting reasons for variances against target

What you’ll bring to the role:   

• Recognised Degree in Business IT or Computer Science related discipline or equivalent combination of education, training, and experience 

• Proven track record in a senior management digital transformation position.

• 6+ years’ digitalisation experience. 

• 5+ years Project Management experience.

• Excellent working knowledge of Power BI 

• Proven track record on delivering complex projects. 

• Experience of having designed, implemented, and evaluated organisational transformation digital solutions and has delivered change that added value to the organisation. 

• Highly effective change agent who engages with senior stakeholders to deliver the digital program to the organisation. 

• Benchmarking skills and identifies best practice and knowledge of the digital landscape of organisations. 

• High degree of budget management experience associated with digital technology design and its adaptation. 

• Has strong relationships with approved vendors and with software suppliers of digital services to ensure effective delivery of digital technologies/systems. 

Location & Travel 

Remote based - Home 

Home-based with regular travel to visit Communities in Hertfordshire, Gloucestershire, Yorkshire, and Worcestershire. Occasional overnight stays will be required. Ideally you will be located within travel corridors of Midlands to London or Manchester to York.

Excited? Read our pack, look at our strategy and know that you would be joining an amazing Trust, a brilliant team and that you would have the ability to make a real difference.

Your application should include your CV and a supporting statement of no less than one page detailing why you would like to work for the Trust and how your skills and experience meet the job description and person specification (see attached Job pack). 

We are seeking an experienced practitioner with knowledge of the criminal justice system and working in partnership with statutory agencies, and familiar with the role of MAPPA.  The post holder will need to be confident in the assessment and support of those convicted of sexual offences and will hold a case load of service users along with the oversight and management of volunteers who provide interventions to service users in the community.

Circles South East (Circles SE) is a registered charity and leading provider of services that address the damage to society and individuals caused by sexual harm and violence. Circles SE’s primary aim is to provide a comprehensive package of support to all whose lives have been impacted by sexual harm and sexual violence. Its vision is to become essenIally a “one stop shop” for issues relaIng to sexual abuse, and embracing multi-agency working practices. We are a community project addressing some of the most marginalized and neglected areas related to sexual violence and the harm it causes in our communities.

£36,348 per year (£45,435 full time equivalent)
28 hours per week
Remote
Fixed term maternity cover

What we're looking for

As our Research and Insight Manager, you'll lead a dynamic research program that informs our strategic direction and drives impactful change. Your insights will contribute to building a deeper understanding the lives of blind partially sighted people, along with the external factors that influence them, and will shape RNIB's activities across all areas of our business.

What you'll be doing

With extensive experience of conducting qualitative and quantitative research studies, you will be producing actionable insights and recommendations resulting from research with a variety of audiences. You'll be collaborating with stakeholders to plan the research and working with internal teams and external suppliers to deliver a range of high quality, complex research studies to guide decision-making.

You'll also be responsible for line managing a team of researchers, developing and nurturing them to build their skills and experience in a variety of research methodologies and related subjects.

What you'll need to succeed

You'll have substantial experience of conducting and commissioning a wide variety of research studies. You'll also have strong analytical skills with the ability to understand a wide range of data sources and to express complex information in a clear, concise, and compelling way.

You'll be comfortable leading cross functional project teams and using agile methodologies to achieve project goals. You'll also demonstrate a strong ability to build effective stakeholder relationships and influence decisions.

This maternity cover role will lead a passionate team that champions the voices of blind and partially sighted people and puts the lived experience of sight loss at the heart of everything we do. You will be ale to contribute to this, perhaps through experience in the healthcare or not for profit sectors, and will ideally have a mix of research agency and client-side experience.

What We Offer

RNIB prides itself on being a great place to work with a positive, progressive culture. We offer a wide range of benefits including 26 days of holiday per year (plus bank holidays) which rises with service, enhanced family friendly benefits, a contributory pension scheme with an employer contribution of up to 11% and a rewards platform with employee discounts across over 800 retailers.

For more information on our available benefits, please visit our .

How to Apply

If you'd like to apply for this opportunity, please apply online, uploading your CV and supporting statement, telling us how you meet the essential criteria in the person specification.

Who are we?

Founded in 1996 as the Sleep Apnoea Trust Association, a charitable incorporated trust, we're a patient support charity run mainly by volunteer patients

Be a part of our mission in working to improve the lives of sleep apnoea patients, their partners and families

Key duties and reponsibilities:

Management Role

· Based on the policies of the charity as defined by the Trustees Board (created Oct 2022 AGM), manage the affairs of the charity with due respect for its heritage, status and independence.

· Within those defined policies, take decisions that allow the development of its business activities, liaising with other Trustees as necessary, and report to the Trustees on a regular basis.

· When necessary, liaise on allocation of duties to other Trustees on a cooperative basis.

· Represent the charity at occasional public events and meetings with collaborative partners and in negotiations, e.g. NICE, ARTP, Sleep Clinics.

· Act as main point of external contact and manage that contact as appropriate.

· Take purchasing decisions within the defined responsibility of the position.

· Modernise and develop the SATA business on as cost efficient basis as possible — goal is generally self-financing.

· Explore business opportunities as appropriate. 

· Identify risk, consult with other officers and recommend action for Board decision.

· Finalise move to paperless operation.

Administrative Duties

· Arrange Trustee Board Meetings.

· Manage Membership Database.

· Administer Membership Renewals.

· Register & acknowledge new memberships.

· Handle resignations, deaths and other membership issues with appropriate respect.

· Acknowledge Donations.

· Administer Gift Aid claim with Treasurer.

For the full job description and further information, please refer to the attachement below. 

Reporting to: Events Manager

Location:Hybrid. Home working with 40% of contracted hours at our office in Welwyn Garden City

Contract:Full-time; 37.5 hours per week

The Willow Major Events Team hosts a range of events to engage Willow’s key supporters. These range in large-scale events such as the Willow Ball and London Football Awards, to smaller more intimate events such as Golf and Shoot Days.

Job purpose

• This role will support the delivery of Willow’s programme of Major Events, as well as supporting third party events, ensuring that these promote and present Willow in a professional and compelling manner, maximising opportunities for donor cultivation, fundraising and maximising income generation.
• To work with the Events Manager on delivering events to an exceptional standard.
• To lead on auction procurement and fulfilment to maximise fundraising revenue.

Key responsibilities

Core Events

• To support the events strategy through delivery of high-quality events, designed to attract current and new supporters.
• To support the Events Fundraising Manager in ensuring that each event plan is actioned in a timely and efficient manner, as well as working with external suppliers, ensuring all suppliers work to agreed terms and conditions
• To assist in the research, development and planning of potential new event opportunities, ensuring that the events programme evolves in response to new fundraising requirements, opportunities and sector trends.
• With support from Event Manager, lead on events within the portfolio, working with key stakeholders and suppliers, ensuring delivery of a high-quality event.

Auction

• Lead on securing auction prizes for relevant events, developing relationships with key supporters and external businesses to secure exclusive and desirable auction items.
• Manage the auction fulfilment process, ensuring all auction winners are thanked post event and that lots are fulfilled in a timely manner.
• Oversee online auction platform, ensuring accurate listings, engaging descriptions and looking for ways to maximise income.

Event Supporter Stewardship

• Provide support on guest management, ensuring a smooth process for guests during the lead up to and on the day of the event.
• Build and maintain strong relationships with major donors, guests and stakeholders ensuring excellent stewardship and recognition
• To identify opportunities to engage or recruit new event supporters to existing or new events in the Willow calendar.

General

• To support the Events Manager with financial management of each event, supporting on areas such as: budgeting, planning, controlling and monitoring expenditure as appropriate and managing income against targets, KPI’s and provide regular revised projections as required.
• To maintain good practice in the use of database system (Raiser’s Edge), including the events module, ensuring that information is recorded accurately to allow for excellent supporter care, stewardship and accurate analysis of event performance.
• To keep up to date with current competitor activity, potential new opportunities for events and improved ways of managing and developing events.
• To keep up to date and comply with fundraising, data protection and other relevant legislation and codes of practice and good standards.
• To undertake any other tasks reasonably required.

 Person Specification

 Qualifications, Knowledge and Experience

Essential

• Proven experience of supporting on a number of events and delivering to budget and within tight timeframes.
• Can demonstrate effective implementation and management of work plans, projects and resources to ensure proactive completion of tasks.
• Proven experience of developing and managing budgets.
• Ability to work as part of a small, flexible and hardworking team.
• Delivering high quality supporter and donor care through ongoing contact and communication.
• Experience of working on administration within a fundraising, events or marketing environment.

Desirable

• Experience of working with senior stakeholders in order to meet income targets.
• Experience of working with celebrities.
• Experience of working with sponsors.
• Experience of working in the sports sector.
• Experience of working in the charity / fundraising sector.

Skills and Abilities

Essential

• Organised, pro-active self-starter, capable of taking initiative.
• Confident and articulate, able to build successful, mutually beneficial relationships with internal and external audiences.
• Strong ability to prioritise tasks under pressure and solve problems quickly and effectively.
• Ability to work on different projects simultaneously.
• Excellent written and verbal communicator, with exemplary grammar and spelling, who places high value on attention to detail.
• Good influencing and negotiation skills.
• Respect for and ability to maintain confidentiality at all times.
• Self-reliant and confident IT user including internet, email, design, databases, spreadsheets and MS Office.

Desirable

• Creative thinker, able to innovate to meet audience needs.
• Experience or knowledge of Raisers Edge database.
• Sports sector knowledge.

Other

Essential

• Positive, energetic and able to enthuse.
• Flexible and proactive problem solver.
• Takes personal responsibility for and remains focused on delivering results and achieving objectives, overcoming problems and frustrations.
• Genuine commitment to the work and services of Willow.

Desirable

• Empathy with the cause and knowledge of issues faced by young adults facing serious illness.

 Special Conditions

Essential

• Able to work irregular (unsociable) hours and weekends where necessary.
• Own car and current driving license

General

We offer the following competitive benefits package:

• 25 days annual leave plus bank holidays
• Holiday purchase scheme
• Life Assurance and Group Pension Fund
• Season ticket loan
• Cycle to work scheme
• Flexible Working policy
• Employee discounts
• Employee Assistance Programme

Khulisa, meaning 'nurture' in the Zulu language of South Africa, is an award-winning charity dedicated to providing therapeutic support to young people. We focus on reaching those who are most at risk – young people from deprived communities who are often marginalized, vulnerable to exclusion, and at heightened risk of becoming involved in crime.

Our approach centres on safe, exploratory methods that aim to understand behaviour and experiences often rooted in trauma, abuse, and neglect. We deliver intensive therapeutic programs within educational and community settings, empowering young people to confront the underlying causes of their emotional distress and work toward healing.

To create lasting, sustainable change, we work to establish trauma-informed environments around young people by equipping parents, caregivers, educators, and other professionals with the tools they need to offer effective, supportive care. Currently, our services are active in London and Manchester. 

Why now? After nearly five years in the role, our Head of Fundraising is moving on. Over the past two consecutive financial years, we have raised approximately £1 million – primarily through trusts and foundations, corporate donors, and individual supporters. As the successful candidate, you and the team you lead will play a pivotal role in maintaining this level of fundraising success, ensuring our vital work with young people continues to flourish.

The Role: We are looking for someone with a strong track record in fundraising and grant management, who is particularly motivated to join Khulisa because of a deep commitment to our mission – supporting the wellbeing and mental health of young people.

The post holder will be required to work from home permanently but be willing and able to easily travel to various locations as necessary to fulfill the requirements of the role and to engage with stakeholders and colleagues.

To apply: Application is through Charity Jobs. To apply, please submit a CV and a Cover Letter (no more than two sides of A4), clearly demonstrating how your skills, experience and potential meet each of the criteria listed under ‘Abilities/Experience’ and ‘Knowledge/Skills’ in the person specification. Shortlisting will be based on how well you meet these criteria, so please provide specific examples wherever possible.

Please download the attached job pack to read more. We look forward to recieving your application!

Diversity, Equity and Inclusion We are actively looking to recruit a diversity of talent. We embrace, respect and value the difference in our employees and believe that we and our work is better for it. We are committed to creating and maintaining an inclusive environment that consists of fairness, dignity, and caring for everyone, and one that enables every employee to flourish and realise their potential

Partnerships Executive (Interim)

The Partnerships Executive plays a key role in developing CST’s commercial relationships. Their primary responsibility is to secure conference exhibition sales to meet budget targets and manage all aspects of the exhibitor experience from prospecting to on-the-day support, to post-event communications. They also manage listings in the Directory of Services and work closely with the Partnerships Manager to support the prospecting process.

Reporting to: Partnerships Manager

Key responsibilities

1. Ensure that exhibition sales targets are met for each CST conference.

2. Maintain the CRM for commercial organisations, including creating and managing prospect groups and executing effective exhibition sales campaigns.

3. Create and maintain relevant webforms.

4. Provide excellent end-to-end support for exhibitors, including in person at larger conferences to ensure that all exhibitors’ needs are met on the day.

5. Gather feedback from exhibitors on the quality of their experience and report on what worked well and areas for improvement following each event.

6. Maintain and update marketing collateral to support CST’s commercial activities such as brochures, floorplans, briefings and manuals.

7. Cross-promote the Directory of Services to exhibitors along with other opportunities to work with CST where relevant.

8. Manage the sales and onboarding process for the Directory of Services, including overseeing the references, undertaken by a third party, sending out agreements and liaising with the marketing team on the promotion of new suppliers.

9. Support the Partnerships Manager in the development of the commercial pipeline for CST partnerships by holding initial meetings with new prospects and identifying opportunities for engagement.

Skills and Qualities of Applicant 

• Excellent customer facing skills
• Good communication
• Strong organisation skills and good attention to detail
• Independent worker
• Proactive and takes initiative
• Creative and solutions oriented
• Approachable and friendly
• A helpful team player
• Background and Experience 
• Sales experience appreciated •
• Target oriented
• Events/service industry experience beneficial

Closing date: Midday Friday 16th May 2025.

Shortlisted candidates will be interviewed via Microsoft Teams on Tuesday 20th May 2025 

Contract start Date: Early June 2025.

We reserve the right to close the advert early dependant on candidate responses volume.

The Philanthropy and Major Giving team is responsible for an annual budget of around £3.5m with an ambition to grow this to £5m by the end of our current strategic period in 2026. In 2021, the team doubled their income after the passing of HRH the late Duke of Edinburgh provided a significant opportunity to raise awareness and the profile of the charity. 

The Philanthropy and Major Giving team looks after a variety of relationships with high-net-worth individuals, family trusts and foundations, many of whom are long-term supporters of the charity committed to supporting young people to fulfil their potential. The team is proactive when it comes to new business, seeking opportunities from our current networks and events. We collaborate with multiple internal stakeholders including our CEO and Executive Leadership Team (ELT), Trustees, Strategy & Engagement and Operations teams. 

You will be joining a successful and ambitious team at a pivotal moment for the charity as we prepare to celebrate our 70th Anniversary in 2026 and launch a new five-year strategy.

The successful candidate will play an active and integral role in the Philanthropy team, feeding into team plans and working collaboratively to reach new donors and increase income raised.

We are looking for someone who is ambitious with the drive and tenacity to engage new high-level donors, as well as develop existing relationships with our network of generous and long-standing supporters.

• Strong interpersonal skills with demonstrable success in fundraising, networking and relationship building, which has led to significant financial support.
• Can demonstrate a proven experience in generating new business of six figures and above, including multi-year gifts, and managing and growing a diverse portfolio.

We offer excellent staff benefits including a generous pension contribution, flexible working, Heath care cash plan, life assurance, attractive holiday package, ongoing training, and an employee assistance programme.

If you feel excited by this role and believe you have the necessary skills and experience to become a valued team member, please go to our website and apply.

The deadline for applying for this role is: Sunday 18th May– Midnight

1st  interviews will take place on: 2nd Juneheld via Teams

2nd interviews will take place on: 5th & 6th June – in person at the London office.

We kindly ask that previous unsuccessful applicants do not submit another application. 

If you would like to access the application form in a different format or if you would like any assistance that might help improve your experience

The DofE are committed to safeguarding and promoting the welfare of young people. All successful applicants will be required to undergo a Basic Disclosure and Barring Service check. (e.g. DBS/PVG or similar), including references covering any gaps of employment/education, confirm eligibility to work in the UK and complete a health check.

**The geographical allowance is based on a member of staff having a home or office-based postcode within 30 miles (as the crow flies) from Charing Cross, WC2N 5HS. The allowance is 7% capped at £4,000 per annum.

Community Based/Home Working – West Midlands

Permanent, Full Time

Circa £30,000 plus competitive benefits

Do you want to make a difference?

The RAF Benevolent Fund is the leading welfare charity for the RAF. Every year we make a real difference to over 40,000 people who benefit from our services. Working at the Fund is more than sitting at your desk ad in this role you will have the opportunity to be part of our RAF Family.  Alongside helping our beneficiaries, we also get to hang out with Spitfires and Typhoons, take part in a Dambusters bike ride, attend events like Royal Ascot, the Chelsea Flower Show, and the Bomber Command Memorial Service. Every day you will make a difference and play your part in changing the lives of others and helping people in the RAF Family get through the toughest of times.

It doesn’t matter how long someone served or when. If they were part of the RAF, they and their family are part of our RAF Family. We will always be here to support them when they need it most.

Join the RAF Family and play your part in making a difference.

Do you want to play a part in what we do?

People are at the heart of what we do. Together we:

· Help reduce social isolation and loneliness among veterans. 

· We support ill or injured men and women to have a safe place to call home, a home that meets their specific needs.

· We fund youth services on stations to provide clubs and activities for the children of serving personnel who move every few years.

· We provide grants to help with the cost of living. But this is just a few of the ways we help.

We are seeking an individual to raise awareness of the Fund’s welfare offer amongst social welfare agencies across the West Midlands but also, crucially, to help address the issue of social isolation and feelings of loneliness experienced by some members of the RAF Family.

The post holder will be working with socially isolated individuals to identify meaningfully enriching opportunities to reduce feelings of loneliness, some of whom may have complex and challenging welfare needs, to develop actions plans and coordinate support to overcome any barriers preventing successful connection into these enriching opportunities, assisting them by identifying appropriate support from within the RAF Benevolent Fund and the wider statutory and military charity sector.

The successful candidate will have experience of working in a social welfare role supporting individuals, have strong people and relationship-building skills, as well as empathy with or understanding of the issues affecting the Armed Forces community.  Individuals with a social prescribing or working aged veteran support background are encouraged to apply.

This is a community-based position working from home covering the West Midlands, delivering both remote and face to face support, ideally you will be based in Staffordshire or Shropshire.  The candidate must have their own vehicle to use to travel around these regions.  Occasional travel to London will be required.  The successful candidate for this role will need to be Enhanced DBS checked and prove they have the right to work in the UK.

To apply, please click on this link and send your CV, together with a cover letter detailing why you believe you are suitable for this role, providing examples of how you meet the job profile when you apply through our recruitment portal.

The closing date for applications is Friday 23rd May 2025, 5.00pm.  Interviews will be held on 9th – 10th June 2025.

A copy of the Fund’s Candidate Privacy Notice can be found on our website. As an equal opportunities employer, the Royal Air Force Benevolent Fund is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. The Fund takes safeguarding seriously, and appropriate background checks will be completed. You can find out more about our commitment to safeguarding on our website. This role requires an Enhanced DBS check. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Fund.

The Royal Air Force Benevolent Fund is a Registered Charity (No. 1081009).