Support service manager jobs in tooting, greater london

About SCEC

SCEC was founded over twenty years ago to provide learning enrichment opportunities to primary school children in disadvantaged communities in south London. Together with our partners, several leading independent schools, we currently operate four schemes in math, literacy, science and art. Children learn through fun, engaging group activities like science experiments, storytelling and mathematical treasure hunts, all taught by qualified teachers with added support from student mentors. Through the schemes, children explore their curiosity, build knowledge and develop their confidence as learners.

Your Role

The Scheme Director is a newly created role that will be pivotal in helping SCEC extend its reach. Reporting to the Board of Trustees, you will help SCEC design and implement an expansion programme as well as coordinating the delivery of the existing schemes via our school partners. You will also serve as a trusted partner to the Board in the administration of the charity.

Similar to a COO, this role straddles the operational and the strategic. We are looking for a confident communicator and relationship builder who can work across varied stakeholder groups. You will have project management experience that can be applied to challenges like process design and change management. You should be able to grasp the big picture and have an eye for the details needed to deliver successful outcomes.  This is an exciting opportunity for the right candidate to join SCEC on a transformational journey working with excellent learning partners and established leaders to improve educational outcomes for children.

Key Responsibilities

• Oversee scheme operations including pupil recruitment, enrolment and attendance to ensure the smooth running of schemes and maximum impact
• Promote the charity to prospective partners and donors
• Support the Board in developing, implementing and monitoring an expansion programme
• Monitor and report on scheme performance and impact
• Prepare and manage budgets and disbursement of funds 
• Build and maintain systems and processes to support scheme operations, compliance and monitoring

Key Qualities

• Passionate about making a difference in the lives of children
• Demonstrated success in developing and implementing strategic plans to achieve organisational goals
• Track record of effectively managing programmes and services, including programme development, implementation, and evaluation
• Committed to working collaboratively to build strong relationships with business partners and colleagues and proactively engaging stakeholders when making decisions
• Self-motivated and highly organised, you have a strong sense of initiative and take a hands-on approach to planning and administration

Child Protection

SCEC is committed to safeguarding and promoting the welfare of children. This is the responsibility of the whole organisation (trustees and staff).  An enhanced DBS Disclosure is required for this role.

For more information, please see the attached Job Description below

Prospectus are excited to be working with our client to help them recruit for an individual giving manager to join their team. The organisation is the UK’s LGBT+ anti-abuse charity. Founded in 1982, Galop has been championing the safety of the LGBT+ community for over 40 years. The charity works directly with thousands of LGBT+ people who have experienced abuse and violence every year. They run four national support helplines: for victims and survivors of domestic abuse, survivors of so-called “conversion therapy”, survivors of rape and sexual violence, and LGBT+ people who have experienced hate crime. They provide advocacy services, both in London and nationally, for victims who need longer-term support. They are a service run by LGBT+ people, for LGBT+ people, and the needs of the community are at the centre of what they do.

This role is offered on a full-time permanent contract basis paying a salary between £41,534 to £44,749 (including Inner London Weighting of £4,009) per annum with flexible hybrid working arrangements at their London office.

The charity started investing in Individual Giving in October 2023, with some key foundation building and early fundraising activity having taken place since then. This role aims to develop and secure a diverse range of funding streams to deliver their ambitious fundraising growth plans over the next 3 years. The post holder will work with the Head of Fundraising and Comms to grow their income from individuals, to ensure the long-term stability of the charity, helping them to deliver support to as many victims and survivors of abuse as possible.

They are looking for someone with demonstrable experience of developing and managing individual giving strategies with demonstrable success in growing income. They are looking for a candidate with demonstrable experience of creating engaging propositions and implementing and managing supporter journeys. The ideal candidate will have experience of fundraising within victim support, VAWG, or LGBT+ causes.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process, then please contact Firas El Dib at Prospectus.

If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you. 

In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon. 

Severndroog Castle is a much-loved Grade II* listed historic site, saved by the community and now run by a passionate charity committed to heritage, learning, and local engagement. We are looking for an enthusiastic and people-focused Community and Volunteer Engagement Manager to join our small team and help shape the Castle’s future.

This role is one of two complementary part-time positions forming a collaborative partnership model. You will work closely with the Site and Operations Manager to ensure a joined-up, positive experience for visitors, volunteers, and community partners.

This is an exciting opportunity for someone who enjoys connecting with people, building community relationships, and creating memorable visitor experiences. You will lead our volunteer programme, develop partnerships, support events, and help ensure that Severndroog Castle remains a welcoming and engaging place for all.

• We’re looking for someone who:enjoys working with people, including volunteers, community groups, and visitors
• has experience in community engagement, volunteering, or heritage/cultural settings
• is warm, organised, proactive, and full of ideas to grow participation and outreach
• is a collaborative and supportive team player who thrives in a small organization

Working pattern:

20 hours per week, including some weekends. Hybrid working, with regular on-site presence, and a minimum of one Sunday per month on site.

The Organisation

The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are; Hyde Park, Kensington Gardens, The Green Park, St James’s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park.

We also manage other important public spaces including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other public spaces are among the most visited attractions in the UK with tens of millions of visits every year.

We are now looking for a Project Manager in our Event Development team to join us on a full-time, permanent basis to support and manage the Tender projects for our major events held each year in our parks.

The Benefits

• Salary of £42,631 - £46,170 per annum, depending on experience.
• 26 days' annual leave (pro rata) plus public holidays, increasing to 29 days after 3 years’ service
• Pension scheme (3% employee contribution; up to 10% employer contribution)
• Hybrid/agile working options
• Private medical insurance and healthcare cash plan
• Employee assistance programme and access to mental health first aiders
• Learning and development opportunities
• Cycle to work scheme
• Offices in a beautiful park location

This is an unmissable opportunity for talented professionals with project management, procurement and event tendering experience to join our wonderful organisation and get involved in some of the capital’s biggest major annual events.

You will have the chance to see your strategy and vision come to life on the vast canvas of commercial events taking place in our parks. Taking the reins on new event development tender projects and supporting other high-profile event tenders, you will be key to maintaining and expanding our reputation of excellence.

So, if you want to help bring unforgettable experiences to life in some of London's most spectacular green spaces, we want to hear from you!

The Role

As one of our Project Managers in the Event Development team, you will play a vital role in project visioning, developing and tendering for a wide range of annual contracted events throughout The Royal Parks.

Specifically, you will help support and deliver the commercial and strategic vision for our most significant major events and lead on the development of new event tender projects.

You’ll ensure that our commercial activities are sustainable and profitable whilst remaining consistent with our values and sympathetic to parkland activities. With this in mind, you will project lead on market research, commercial modelling, strategic and creative visioning, tender planning and contract development work.

The role will involve:

• Creating and drafting strategies for future tenders for major public events
• Preparing and maintaining detailed project plans and tender documentation
• Gathering event feasibility, market research data and information for event tenders
• Supporting the Event Development team project activities for event tenders
• Managing the day-to-day admin for event tender projects

Additionally, the role does not involve:

• Working on or managing events, as the hosting venue we do not organise events ourselves
• Booking events suppliers or entertainment

About You

To be considered as one of our Project Managers within Event Development, you will need:

• Excellent experience working as a project manager within outdoor events or public parks
• Good knowledge and experience in tendering for event providers and contract administration within the events industry
• Excellent communication, presentation, proofreading and report-writing skills
• Good organisation skills
• The ability to work collaboratively and build effective relationships
• The ability to analyse information, make informed judgements, appraise performance, and manage risks
• A PRINCE2 Foundation or equivalent Microsoft Project and/or Project Management experience would be beneficial to your application. A degree level education in event management or equivalent experience would be desirable.

An understanding of the public procurement exercises (The Procurement Act 2023) would be desirable.

IT literacy, including Microsoft Office products; Teams, OneDrive, Project, Planner, To-do, SharePoint, PowerPoint & Sway, Lists and Viva, would also be advantageous.

Other organisations may call this role; Project Manager, Programme Manager, Development Manager, Tender Manager or Contract Manager specialising in events.

The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be.

So, if you’re looking to thrive as a Project Manager within Event Development, we would love to hear from you, please apply via the button shown. Successful candidates will be appointed on merit.

This is an exciting opportunity to join The National Brain Appeal, a highly ambitious neurological charity with an outstanding track record. We have raised significant funds to transform research and care for people living with neurological conditions – from dementia and brain tumours to motor neurone disease and epilepsy.

Building on the success of our recent appeals, this role will play a pivotal part in expanding our major gifts fundraising and delivering a step-change in the impact of our work. We are seeking a highly experienced philanthropy and partnerships professional with a proven track record in generating major gifts up to figures, who will lead the creation of a new Development Board and work closely with senior supporters, clinicians and researchers to grow and deepen our networks.

We are currently recruiting a Partnerships Manager, for an exciting role within the charitable foundation of a globally renowned sporting event and club.   

The charitable foundation provides grants and financial support and donates resources such as physical gifts and use of its facilities. It works with charity partners locally, nationally and internationally to champion opportunity for all. The foundation has a rich selection of programmes with a focus on the community based in South West London in particular, as well as a national sport for development programme and international charity partners. In 2024 grants and donations totalled more than £5 million.

The role:  
This is a central role within the Foundation team to manage, develop and maintain partnerships and programmes with national and international charities, corporate partners and colleagues across the business. This role offers high visibility across the organisation and is ideal for someone who thrives on acting as a brand ambassador, networking and building relationships.

You will work with a diverse range of stakeholders, to manage multiple partnerships, oversee the delivery of programme activities and events and track and monitor the overall success of these partnerships. You will also work closely with the team, business colleagues, charity and corporate partners to identify new opportunities to develop and promote the partnerships. This will include designing and delivering programmes and events that are mutually beneficial, as well as collaborating on materials, content and publications to promote the foundation’s partnership work.

Full time role, 35 hours per week.

Hybrid working, with usually three-days at the office in South West London.

The person:  
The ideal candidate will be highly skilled at building inspiring, energising and positive relationships, with a strong track record of developing and managing partnerships and programmes across a variety of stakeholders. You will be confident as a brand ambassador connecting with people and bringing a problem-solving and collaborative approach. This role needs a natural communicator who leads with positivity and clarity, building relationships with existing and new contacts at all levels, including service users, colleagues, board and senior management level. You will be accountable for creating and delivering against large scale partnership plans and developing new activities and events in collaboration with existing partners. They are looking for someone with demonstrable experience of developing and delivering partnerships with charity/voluntary sector organisations as well as businesses, particularly in the sport for development field.

Recruitment timeline and interviews:
Successful candidates will be invited for a first-stage interview on 27th and 28th January. Second-stage interviews are set to take place on Tuesday 3rd February.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Ariha Semontee at Prospectus.
​​​​​​​           
If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.              

In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.

Our volunteers are at the heart of everything we do at Richmond Borough Mind. They help us deliver a wide range of mental health services to our community, from counselling, Peer Group Network, Peer Support to Crisis support. Their dedication makes a real difference and we are committed to supporting them every step of the way.

We are seeking a passionate and proactive Volunteering Coordinator to ensure our volunteers feel valued, supported and inspired. In this role, you will:

· Identify and plan for the organisation’s volunteer needs.

· Lead on volunteer recruitment, induction and retention.

· Provide guidance, training and personal development opportunities — with a particular focus on supporting those with lived experience of mental health.

· Build strong relationships, fostering a positive and inclusive volunteer culture. 

About you
If you are a natural people-person who thrives on building connections, with experience in volunteer coordination and administration, and you have excellent communication and organisational skills, this role is for you.

This role requires flexibility and a willingness to travel within the Borough of Richmond. In return, you’ll join a dedicated team in a supportive environment where your work will have a tangible impact on people’s lives.

RB Mind offers:

· Flexible working

· 25 days annual leave plus bank holidays per year, increasing by 1 day per full year of service (up to a maximum of 30 days) [pro rata]

· Contributory pension

· Bonus 1 day of annual leave per year over the festive period (pro rata)

· Employee Assistance Programme (EAP) which includes free counselling sessions

· Training and personal development opportunities

· Paid time off for medical appointments

· Staff away days and socials

The successful candidate will be subject to a Disclosure & Barring (DBS) check.

Interviews will be held soon after the closing date of Sunday 14th December.

Senior Digital Engagement Manager

Contract type: Permanent – Full time, 35 hours per week

Location: London, UK
UK hybrid working – a minimum of 40 % of working time is spent face-to-face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person.

Salary: £48,867 to £51,439 per year with excellent benefits.

Change starts with water. Change starts with you.

Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.

About WaterAid

We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.

About the team

The Digital Content and Experience team manages our online platforms and content, delivering best-in-sector digital experiences designed to increase brand awareness, brand love and income.

About the role

As our Senior Digital Engagement Manager, you will champion strategic social media, digital campaigns and experiences, working closely with communications, fundraising and campaigning teams to drive sustainable change.

In this role, you will:

• Deliver and continually optimise organic social media strategy.
• Line manage the Social Media Manager.
• Lead on the expansion of the digital channel mix in key growth areas.
• Refine and continually optimise WaterAid’s approach to social video.
• Lead on delivering priority digital engagement projects.
• Champion WaterAid’s commitment to equity, inclusion and safeguarding.

To be successful, you will need:

• Experience in strategic planning/development and digital channel management.
• Extensive experience in and knowledge of digital marketing and social media – spanning earned, owned, shared and paid.
• Line management experience, the ability to lead and motivate others, and drive change.
• A strong understanding of the digital landscape and ability to respond creatively to emerging trends and technology.

Although not essential, we’d prefer you to have:

• Experience of creating content for and strategically growing YouTube channels.
• A solid understanding of SEO techniques, user experience, testing and conversion optimisation.
• Experience of working with content management systems.

Closing date: Applications close 12:00 PM UK time on 2nd January 2026. Shortlising and interviews may be scheduled on a rolling basis, and the role may close earlier if a suitable candidate is found. 

How to apply: Click Apply to complete the pre-screening questions and upload your CV and cover letter.

Can I use Artificial Intelligence (AI) technology in my application? At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.

Pre‑employment screening: To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.

Benefits

• 36 days’ holiday (including 8 Bank Holidays)
• Option to buy an extra 5 days’ annual leave
• Employer pension contribution up to 10 %
• Flexible and hybrid working arrangements
• Season ticket loan
• Free annual eye tests
• ‘Give as you Earn’ charitable giving scheme
• Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)
• Sabbaticals
• One paid volunteer day each year

As part of our annual leave policy, all employees receive three additional days of annual leave on top of their standard allocation of 25 days. These days are designated to cover the period when our UK office closes between Christmas and New Year, allowing all UK WaterAiders to take a well-deserved break.

These days are automatically scheduled and cannot be changed or moved. Annual leave is accrued based on your start date. If sufficient leave has not been accrued by the time of the closure, the 3 days will be taken as unpaid leave or pro-rated, depending on your circumstances.

Our Global Commitment:

Our people promise

We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal Opportunities

We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.

Safeguarding

We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).

Together, we’ll change the world through water.

Join us and be part of the change !

Hybrid Working. London based: 1-2 days/week in Head Office and occasional travel external meetings

Ref: FUN-251

Are you a strategic, organised and collaborative relationship builder and communicator, equally comfortable talking about the work of St Giles to senior stakeholders as well as writing grant applications to Trusts and Foundations for five- and six-figure donations?

If so, join St Giles as our Fundraising Manager where, as part of the Voluntary Fundraising Team, you will play an integral role in helping us to deliver an ambitious new voluntary strategy for 2026- 2029 by focusing on increasing income from a variety of income sources including Trusts & Foundations, Fundraising Appeals, Individual Giving and Legacy.

About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need.  Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.

About this key role

You will take the lead on applications and relationship management of Trusts and Foundations, working with the Trusts and Foundations Officer and Head of Voluntary Fundraising to raise £2m from Trusts and Foundations each year, plus manage campaigns and events to raise £200,000 across Appeals, Individual Giving, and Legacy per year.  You will be expected to manage a Fundraising Assistant to support them with administration tasks for the team, while also managing and refining processes for recordkeeping, a multitude of fundraising systems, through which we receive funds, and work closely with the Finance team to set and review annual budgets.

We will also count on you to develop and design high-quality applications, presentations, and pitches to secure five-, six- and seven-figure funding opportunities from Trusts and Foundations, provide excellent stewardship to existing donors and to manage the development and implementation of our Individual Giving and Legacy Strategy, providing regular data analysis & reporting on our progress.  Growing our Individual Giving and Legacy income stream through single and regular giving appeals is also a key aspect of this role.

What we are looking for

• Two years’ experience working in a charity fundraising environment
•  Proven track record of winning and/or managing five-figure grants
• Experience devising, planning and implementing fundraising appeals
• A good understanding of fundraising best practice and regulations, including Fundraising Regulator guidelines, GDPR and data protection
• Excellent relationship-building skills with the ability to engage external stakeholders
• Impressive communication skills, written and verbal, with the ability to write compelling and informative copy that are tailored to different audiences

Please note:  as an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will be subject to a Basic DBS Check.

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.

We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

We will be reviewing applications as they are received, and reserve the right to close this advert early if a suitable candidate is appointed. We therefore strongly encourage early applications to avoid any disappointment

To apply, please visit our website.

Closing date – Thursday, 18th December 2025 at 9.00am

Interview date - Wednesday, 7th January 2025

Home-Merton is seeking an inspiring and strategic Director to lead our trusted local charity through its next stage of growth and innovation. 

This is a rare opportunity to make a tangible difference for children and families — by strengthening our community presence, driving income generation, and ensuring every child gets the best possible start in life. 

 About Home-Start Merton – Making a difference to young families

We believe strong families make strong communities. 
Our trained volunteers provide emotional and practical support to parents of young children, helping them navigate the challenges of early childhood and family life. 

Operating across London borough of Merton, we are a small but vibrant, values-driven charity and part of the wider Home-Start network — one of the UK’s leading family support movements. 

Our Charity Director Role

As Director, you’ll be both strategic leader and hands-on advocate, driving our fundraising and partnership agenda while overseeing operational excellence. 

You’ll lead our talented team of employees, work closely with trustees, and represent our charity with energy and passion — ensuring we remain a visible and trusted voice for families across Merton. 

Key Responsibilities 

• Lead and inspire staff and volunteers to deliver high-impact family support services. 
• Oversee service delivery, safeguarding, and operational compliance. 

• Develop and implement a bold, diversified fundraising and income generation strategy. 

• Build and nurture relationships with funders, corporates, philanthropists, and community partners. 

• Act as a confident ambassador, raising the organisation’s profile locally and regionally. 

• Work closely with the Board of Trustees on governance, strategy, and long-term sustainability. 

About You 

You are: 

• Experienced in charity governance, financial management, and service delivery. 
• A proven fundraiser and relationship builder who can secure sustainable income across multiple sources. 

• A confident and inclusive leader who inspires and empowers teams. 

• Skilled in partnership development and community engagement. 

• Deeply committed to safeguarding, equality, and family wellbeing. 

Why Join Us? 

• Lead one of London’s most respected family charities. 

• Shape our strategy for growth and sustainability. 

• Join a passionate, values-led team and supportive board. 

• Enjoy flexible, hybrid working. 

How to Apply 

If you meet most but not all of our criteria and are passionate about giving children the best start in life we'd still like to hear from you.

Apply via CharityJob or reach out to our Chair for an informal conversation. 

Closing Date: Friday 12 December 2025

Home-Start Merton is committed to equality, diversity, and inclusion. We welcome applicants from all backgrounds. 

The Social Research Association (SRA) is an educational charity and membership organisation for social researchers, dedicated to advancing excellence in social research across the UK. We support the research community by:

· Growing and connecting an inclusive, diverse community of social researchers.

· Expanding career pathways and professional development.

· Advancing knowledge, best practices, and innovation in social research.

· Representing and advocating for the profession.

We are entering a very exciting period of increased member engagement by expanding our member benefits, researcher community offerings which include mentoring, and the launch of a new digital community platform. Alongside these new activities, it is important that our core activities such as training and events continue to run smoothly and this role is key to supporting those activities.

We are a small team of eight people and are working in a very inter-connected manner.

About the Role

The Finance and Administrative Assistant will provide essential support across three main areas: finances, events and training. This role is about being detail-oriented in the finance administration, well organised, supporting smooth communication, and helping our members and partners to engage with our services. The role will report to the training and conference manager. The successful candidate will have a strong background in finance administration, substantial experience of using Customer Relations Management Systems (CRM) and Xero (or similar systems), and the ability to work effectively in a fast-paced environment. Above all, you should be eager to learn and ask questions. This is a new role for us – so we're excited to explore and shape it together.   

Key Responsibilities:

*Manage and maintain accurate financial records for the organisation, including accounts payable and receivable

*Manage weekly accounts reconciliation process

*Preparing financial reports, issuing invoices and chasing debtors for training and events

* Assist operations manager with budgeting and forecasting

Training and events

* Provide administrative support to the operations and training manager by managing the training and events inbox, bookings and attendance.

*Assist in monitoring of training and events by running feedback reports

*Provide more general administrative support for regular training events and the annual conference

* Coordinate meetings and events, liaising with trustees, volunteers and colleagues

General

* Develop and implement administrative processes and procedures to improve efficiency

* Provide exceptional customer service to internal and external stakeholders

* Maintain confidentiality and handle sensitive information with discretion

Who We’re Looking For

We know that great candidates don’t always meet 100% of the criteria. If you’re excited about this role, and keen to go on this exciting phase of our development, we encourage you to apply.

Essential Experience & Skills

● You have worked in a finance administrative role where you’ve managed multiple tasks and met deadlines.

● You have experience using digital tools like Customer Relationship Management systems (CRM) and accounting software. You don’t need to be highly technical, but you should be comfortable navigating systems, updating records, and assisting others with basic queries.

● Responding to customers/clients via emails

● You have experience supporting projects or coordinating tasks

● Intermediate level of excel skills, e.g. produce monitoring reports on training bookings

Desirable Experience (Nice to Have, but not required)

● Knowledge of financial regulation for charities, e.g. the Statement of Recommended Practice (SORP)

● Experience working in a membership organisation, charity, or similar setting.

● Familiarity with basic data management (e.g. updating records, handling databases).

● Experience coordinating online or in-person events

● Experience of changing website content or interest in learning

What We Offer

28 days of annual leave (pro rata) + bank holidays

Fully remote working (with occasional travel for meetings, not anticipated to exceed 10 per year)

Even though we're fully remote, we offer a few days of face-to-face induction to help you connect with the team and organisation right from the start.

Personal and professional development including payment for one subscription to a relevant membership/professional body

Our culture

It is important part of our mission to represent the profession in all its diversity. To do that, we are committed to developing a talented workforce that represents that diversity.  We are an inclusive and welcoming organisation and committed to ensuring our culture and ways of working enable all of our people to thrive at work, and not negatively impact on their private lives. 

Interview Process & Accessibility

We are committed to an inclusive recruitment process that gives all candidates the best possible opportunity to show their value.

• We will provide interview questions 2-3 days in advance to help candidates prepare.
• We will reach out to you in advance of the interview to check if there are any needs or requests that will make the process work better for you. We’ll strive to meet any reasonable adjustments to the recruitment process.
• Interviews will be held online, but we can arrange an in-person interview if preferred. In-person interviews would need to be held in London.
• We anticipate one interview and it’s likely this will be a mix of questions and a task.

Dancers’ Career Development (DCD), the national charity that enables and empowers dancers to thrive professionally and personally leading up to and beyond their performance careers, seek a Fundraiser.

DCD’s Fundraiser will work closely with the Executive Director and be instrumental in increasing fundraised and revenue income. 

Our ideal candidate will be a creative thinker with an open mindset to propose and explore new avenues of fundraising and income streams.

This role is ideally suited to a self-starter with a passion for the performing arts, who is motivated to make a tangible difference to the quality of dancers’ lives.

If you are excited by this opportunity and resonate with DCD’s values, please get in touch; we would love to hear from you.

Contract: Full-time permanent role

Salary: £35,000 per annum, pro-rata

Start date: As early as possible

Location: This is a remote working role, with monthly in-person team meetings which take place in London or Birmingham. Due to additional in-person events and meetings, as appropriate to the role and usually in London, the Fundraiser should be either based in London or within commutable distance.

Benefits: 23 days holiday pro-rata plus Bank Holidays (increasing to 28 days with length of service), 5% Employers contribution to pension scheme, Health & Wellbeing package, Professional Development opportunities.

Deadline: Applications must be submitted by 9am, Thursday 22 January 2026

Info: Download job application pack from our website for full job spec and how to apply.

FP&A Manager | London - Hybrid | £70,000 + Benefits

For an international NGO based in London, we are recruiting a permanent FP&A Manager. Reporting to the Global Head of Finance, this role will oversee all business and commercial reporting, including business planning, budgeting, forecasting and KPIs, as well as the financial reporting, balance sheet, cash and reserves reporting and reconciliations. The role will have a lead input in the year-end close and preparation of the Annual Report and Audit process and will lead the finance business partnering team of two.

Main Duties:

• Lead month-end close and production of month-end business, commercial and MI reporting
• Deliver insightful reporting into the business and commercial performance by partnering key stakeholders and supporting the leadership decision-making
• Lead the Business Planning and annual budgeting processes, preparing packs and presentations for the Executive Committee, Board Finance Committee and Council
• Lead the forecasting process, ensuring their integrity
• Support the development of finance reporting using Power BI, to embed KPIs measuring finance performance
• Prepare presentations for the Exco and Council meetings around business planning, budgeting and forecasting packs
• Provide effective and robust challenge to ensure operational, commercial and financial targets are achieved
• Prepare the consolidated cashflow, balance sheet and reserves (including restricted funding)
• Oversee ledger integrity via monthly and year-end reporting processes and the reconciliation of reporting and balance sheet accounts
• Oversee the statutory reporting including charity VAT and Gift Aid
• Support the annual statutory accounts for the main charity and trading subsidiary and the annual audit through to sign-off of Annual Report and Financial Statements
• Lead, develop and mentor the business partnering team of two.

What will you bring to this role?

• ACCA, CIMA, or ACA qualified from Practice, Commercial and or Non-Profits
• Excellent staff leadership and team management skills
• Experienced in leading a business partnering and MI service to a wide range of teams and senior stakeholders
• Excellent analytical skills and ability to present insightful, engaging information
• Ideally experience of Sun Systems including Q&A reporting
• Power BI and other data modelling and reporting experience
• Experience within the NGO / restricted income space
• Strong experience ideally with year-end statutory close processes including Audit and Annual Report production

________

As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.

Fixed-term contract (12 months, with possibility of extension)

1.5 days a week (12 hours – ideally split across days, with Wednesday mornings being preferable)

£25,500 FTE (£7650 pro rata)

Location: Remote, with one working day per month in central London

Reports to Director

Application: CV and cover letter required

The Loss Foundation provides free specialist support to those grieving the loss of a loved one to cancer. Our work ensures that no one has to navigate bereavement alone. As we continue to grow and expand our reach, we are looking for a Charity Administrator who can help us deliver a warm, professional, and responsive service to everyone who contacts us.

About the Role

The Charity Administrator will be the first point of contact for the public, handling all email and telephone enquiries with compassion, clarity, and professionalism. Many of the individuals contacting us are bereaved, and although this is not a counselling role, it requires a calm, sensitive, and emotionally mature approach.

The post holder will also support the administration of training enquiries, maintain spreadsheets and systems, and ensure the smooth running of key communication processes. This is an important role that helps shape people’s first experience of the charity and supports the wider team in delivering our services.

Key Responsibilities

Public Enquiries & Communication

· Respond promptly and warmly to all phone and email enquiries.

· Communicate sensitively with individuals who may be grieving, maintaining emotional warmth and professional boundaries.

· Provide accurate information about our support services, events, and resources.

· Represent the charity’s ethos through clear, compassionate communication.

Training Enquiries

· Act as the first point of contact for training-related emails and requests.

· Maintain spreadsheets and administrative systems to track enquiries, bookings, and follow-up actions.

· Liaise with the Director to ensure training enquiries are processed efficiently.

Administration & Organisation

· Maintain accurate records, spreadsheets, and digital systems.

· Support the maintenance of internal calendars, logs, and shared documents.

· Assist with general administrative tasks requested by the Director.

· Uphold confidentiality and GDPR standards at all times.

Outreach & Signposting

· Share information about the charity with councils, community organisations, and services as required.

· Support simple introductory outreach activities to raise awareness of our offerings.

General Responsibilities

· Work in alignment with the values and ethos of The Loss Foundation.

· Participate in team communication and supervision where appropriate.

· Undertake any other reasonable duties in line with the role.

About You

We are looking for someone with excellent organisational skills, a compassionate communication style, and the professionalism to handle sensitive or emotive enquiries. You will be someone who stays calm under pressure, manages detail well, and takes pride in helping things run smoothly behind the scenes.

Key Skills and Experience

Experience in an administrative, enquiries-based, or customer-facing role.

Strong written communication skills and a warm, steady phone manner.

Excellent organisational skills with strong attention to detail.

Confidence using spreadsheets (Excel/Google Sheets) and digital tools (Mailchimp, wordpress).

Experience handling sensitive information or emotional subject matter.

Ability to work independently and remotely.

Key Qualities

Compassionate, grounded, and emotionally mature.

Highly organised, reliable, and proactive.

Sensitive to the needs of bereaved individuals.

Calm and confident when managing competing demands.

Committed to our ethos and values.

What difference will you make?

As the first point of contact for many people, you will play a crucial role in ensuring that those reaching out - often during very difficult times - feel welcomed, informed, and supported. Your organisation and attention to detail will help the charity deliver its services smoothly, respond to training interest effectively, and maintain a consistent presence for those who need us.

Your work will directly support our mission to ensure that no one faces grief alone when they lose a loved one to cancer.

Application: CV and cover letter required