Support service manager jobs

Provide administrative and coordination support to the Family Wellbeing Service that support families across Surrey with wellbeing and mental health literacy as well as specific EBSNA and ND support. Work proactively, use their own initiative and work unsupported to achieve tasks. The administrator will provide administrative support to a service that is currently in development, with plans to grow over 4 years, with 8 practitioners as well as liaise with partner agencies and stakeholders to ensure the smooth running of this service

Responsibilities

• Using a variety of software packages, such as Microsoft Office suite, mail chimp, poll daddy and Survey Monkey
• Answering telephone and email queries from partner organisations, external agencies and parents/carers
• Contacting families via the telephone and email, that are referred to Eikon Family Wellbeing Service
• Production and creation of letters, correspondence, leaflets, newsletters and supporting the production of website content
• General administration work including filing, archiving, retrieving information and documents
• Provide, record and report the appropriate data to ensure support programmes can be accurately monitored and evaluated
• Set up and maintain excel spreadsheet that tracks and monitors status of all cases referred to the service
• Support the Service Delivery Manager in the maintenance and monitoring of the service tracker
• Create and maintain processes for receiving service feedback and monitoring and reporting service impact data
• Be responsible for entering Direct Referrals and Mindworks referrals on to organisation database along with any corresponding case allocation administration
• On-boarding of new referrals ensuring are contacted within the agreed contract guidelines.  Once initial calls are completed, to ensure these are moved to the correct service pathway
• Monitor the return of consent and registration forms
• Carry out administrative tasks associated with follow-up on all missed sessions, cancellations, queries and case closures
• Create, maintain and monitor a booking system for individual, group and online sessions and all corresponding tasks e.g. room booking, calendar updates and sending meeting links/information to recipients
• Create and support the monitoring of wait lists for the various services and subsequent case allocation to practitioners
• Carry out ‘check in’ communications with families on our waiting list and escalate any new concerns to appropriate staff
• Record all communications with families and professionals related to specific cases on Evide
• Create, maintain and monitor attendance lists for any groups
• Ensure all data and information is uploaded onto all relevant databases
• To organise the administration of all group work delivered by the Family Wellbeing team, in both schools and community settings
• To support Service Delivery Manager with the review of wait list and active cases with practitioners to ensure all sessions and meetings have been planned in and appropriate actions taken and recorded
• To support the Service Delivery Manager in identifying where administrative improvements and efficiencies can be made
• Support the Family Wellbeing team with administration relating to their work with CYPF record keeping
• Monitoring general phone calls and email enquiries, ensuring these get forward to the correct recipient

Organisational requirements

• Understand and act when safeguarding issues need to be escalated
• Work within Eikon’s internal policies, safeguarding and data protection regulations
• Work as part of a team and attend team meetings, training events and participate fully in 1:1
• Work co-operatively and under the management of The Eikon Charity staff to ensure the highest quality of delivery and support
• Be responsible for equipment/resources
• To promote, monitor and maintain health safety and security in the working environment
•  Other work as requested by your line manager as needed to support our aims

Domestic Abuse Officer

Location: Waltham Forest/London

Salary: £30,000 per annum

Full Time

1-year fixed term contract

Young Ladies Club aims to raise aspirations in disadvantaged young women to achieve their education and career potential by providing mentoring, confidence building activities and career workshops from positive role models.  We envision a world where young women’s socio-economic background does not impact educational and career outcomes.

We are now looking for an experience Domestic Abuse Officer to provide an effective, efficient, and supportive service to women who are victims of domestic abuse providing emotional, practical and welfare support. As our Domestic Abuse Officer, you will provide a high-quality pro-active service to victims of domestic abuse and other forms of VAWG in either 1:1 or group settings delivering a service to those at medium and low risk.

As a Domestic Abuse Officer, your responsibilities will be:

· To work within a multi-agency framework consisting of the MARAC and local partnership responses to domestic abuse.

· To ensure that women are enabled to access their rights and are informed about their options.

· To reach out to survivors of domestic abuse and raise awareness of domestic abuse and local services offered.

· To support and implement the aims and objectives of Young Ladies Club ensuring that all work is undertaken in accordance with Young Ladies Club policies and procedures.

· To facilitate or co-facilitate the support groups

· To facilitate the provision of culturally sensitive therapeutic interventions and counselling services.

Required Skills and Experience:

· Demonstrable qualifications and/or experience in the field of domestic violence accommodation and support.

· An excellent working knowledge of key issues faced by black and minoritised women who have experienced Domestic Abuse and VAWG. Able to apply this knowledge at a practical level.

· Experience of identifying and responding to the risks to and needs of survivors of domestic

violence

· Experience of working with vulnerable women at least some of which are women or girls affected by domestic abuse and other forms of gender-based violence.

· A sound working knowledge of the practical, emotional, social and economic issues facing black and minoritised women and girls affected by domestic, and intimate relationship abuse

· Experience of multi-agency partnership working

· Knowledge of relevant legislation relating to Immigration, Honour Based Violence, Forced Marriage and FGM.

· Experience in running support groups in the community

· Ability to work with interpreters and volunteers.

· Ability to work with voluntary organisations, local authorities and government agencies on behalf of women.

· Effective communication skills.

· Experience of managing basic administrative systems.

· Training and qualifications in the provision of advice and advocacy on issues such as housing, welfare benefits and domestic violence.

· Good working knowledge of IT system and databases.

· Ability to run groups virtually on Zoom/Teams etc

Due to the nature of the role and the needs of our service users, this post is restricted to female applicants. This is a genuine occupational requirement in accordance with Schedule 9, Part 1 of the Equality Act 2010. YLC is committed to equality of opportunity and welcomes applications from all sectors of the community.

Due to the nature of the role and the needs of our service users, this post is restricted to Black and minoritised women. This is a genuine occupational requirement in accordance with Schedule 9, Part 1 of the Equality Act 2010.

This post is subject to Rehabilitation of Offenders Act 1974. A criminal record will not

necessarily exclude you from this post but under the Act, we must have details. An Enhanced

Disclosure will be sought in the event of a successful application for this post and therefore

you will be required to give details of spent and unspent convictions disclosed above. YLC

operates under the Revised Code of Practice for Disclosure and Barring Service.

Events Officer
Working Hours:  37 hours per week
Salary: 28,050 to  31,000 per annum 
Contract: 12 months Good opportunity for role to become permanent in future.
Location: Hatfield Office/Hybrid - Candidates must have a full driving license and use of own vehicle for business purposes

Herts Young Homeless is an independent charity and has been supporting vulnerable people in Hertfordshire since 1998. We are professional, passionate, collaborative and supportive charity that provides guidance to everyone who is in need of support.

We are looking for dedicated and passionate Events Officer to join our team based in Hatfield!

How will you make a difference? 

Manage, develop and evaluate an engaging programme of events fundraising, and support the Community Fundraising Officer when delivering local events to raise a target income of £90k . Support groups and individuals organising fundraising events and activities on behalf of hyh. To support the development and delivery of the Communications Plan.

What can we offer you?

• A supportive and inclusive work environment
• 25 days annual leave per annum (in addition to Bank Holidays & Public Holidays)
• Holiday purchase scheme 
• People's Pension Plan contribution
• Group Life Insurance plan
• Opportunities for personal and career development
• Hybrid working - option to work from home to be agreed with line manager
• An additional annual leave day on your Birthday
• Monthly draws to win ‘lunch on your manager’ or ‘leave work early’
• Medicash – A healthcare cash plan offering cash back on a range of healthcare related treatments including optical, dental and complementary treatments.  Unlimited access to a 24/7 health and stress related helpline and discounted gym memberships. 

What will you be doing? 

Contribute to hyh’s overall Fundraising strategy as a member of the Fundraising Team
 

• Identify, develop and support existing and new community and events fundraising activities to increase and generate significant net income and supporter engagement
• Provide excellent donor care for all fundraising activities, to develop productive and lasting relationships with the community and convert them into loyal supporters
• Assist the Head of Fundraising & Communications  in the development and delivery of hyh’s Events and Communications Plans
• Update donor CRM databases and website

If you are open, big hearted, passionate, conscientious and take pride in doing a job well, then we would love to hear from you!

Please apply via the link on the vacancy found on our website submitting a cover letter  or a short video along with your CV . If you require any adjustments to support your application please let us know and we will be happy to help where we can.Closing Date 24th November 2025.

Equal Opportunities

We treat everyone with equal dignity and respect, and promote equal opportunity for all and challenge any behaviour or practice which discriminates against any person on the grounds of race, colour, sex, marital status, religion or belief, disability, age, sexual orientation, gender reassignment or any other perceived difference.

hyh strives to be an equal opportunities and inclusive employer and welcomes applications from all sections of the community.

Our promise to you
Herts Young Homeless promises to act with the upmost integrity and respect when it comes to handling your data and will not share your details with any other client without 1) discussing the opportunity with you first and 2) without your verbal or written consent for us to do so.

Mind in Croydon is seeking to recruit a full time Independent Mental Health Advocate (IMHA)  to join our small, dedicated team of Independent Mental Health Advocates working to provide advocacy services to adults subjected to detention under the Mental Health Act in the London Borough of Croydon to ensure they understand, express and exercise their rights, and to enable them to access essential services. The advocacy team also provides Community Mental Health Advocacy for people who are informal patients in psychiatric hospital or living in the community and provides weekly advocacy service at two InMind Healthcare Group hospitals in Croydon.

This role is suitable for a fully qualified Independent Mental Health Advocate (IMHA) with a proven ability to support people under the Mental Health Act. We are not considering trainee positions at this time.

In December 2024 the team was awarded the Quality Performance Mark in Advocacy, a testament to their quality of service providing safe and life-changing support.

SALARY: £30,404 per annum
plus pension contributions (above 4% by salary sacrifice.

REPORTS TO: Advocate Service Manager 

TERM: Permanent, subject to funding, full time (36 hours pw)

BASED AT: Bethlem Royal Hospital, Beckenham BR3 3BX. Advocates are also required to meet clients at different sites throughout Croydon and neighbouring boroughs.

This role supports hybrid working. Other flexible arrangements can be discussed however please note that specific flexible working arrangements such as staggered hours may not be feasible due to operational constraints set by the Hospital.

The Central Office Administrator plays a vital role in ensuring the smooth operation of the central office facility, including day-to-day oversight of organisation-wide services provided by SCT’s external IT support provider. 

The postholder will champion health and safety processes across the organisation through the use of an online portal. They will also provide key support in the coordination and delivery of organisational training. 

In addition, the role includes assisting in the delivery of a generalist HR service, working alongside the HR Officer and external HR advisors. 

People and Training Manager Part-time 21 hours (£45,500 pro rata) remote

Are you passionate about building feminist, people-centred workplaces? We're looking for a compassionate and organised People and Training Manager to lead our internal HR function at GFS. You'll manage day-to-day HR operations, coordinate recruitment and training, and act as the key point of contact for our outsourced HR partner.At GFS, we believe in creating a supportive and inclusive work environment where our team can thrive.

About Girls Friendly Society 

Established in 1875, GFS is one of the oldest UK registered charities working to support girls and young women. We believe in challenging gender inequality by empowering girls and young women. We achieve this by providing groups and opportunities for girls and young women to build friendships, gain confidence, and learn that they are unstoppable. We deliver a programme of activities designed to develop socio-emotional skills such as confidence, self-esteem, emotional wellbeing, and resilience, and recruit and train women volunteers to run those activities in a space designed for girls and young women. We prioritise working in areas of disadvantage. 

Our Commitment to Equality, Diversity and Inclusion 

GFS is committed to building a diverse workforce that reflects the communities we serve. We actively welcome applications from people of all backgrounds, particularly those from marginalised communities including Black, Asian and minoritised ethnic candidates, LGBTQ+ individuals, disabled people, and those from underrepresented groups. 

As part of our commitment to equitable recruitment, we guarantee interviews for candidates from marginalised communities who meet the essential criteria for the role. We are also committed to making reasonable adjustments throughout the recruitment process and in the workplace. If you require any adjustments to support your application or interview, please let us know and we will work with you to ensure an accessible and inclusive process. 

Why Join Us? 

As part of our organisation, you'll enjoy: 

• Remote working with annual in-person opportunities to connect with colleagues 25 days annual leave (pro rata), plus bank holidays 
• Long service leave after two years 
• GFS Pension Scheme with 7.5% employer contribution 
• We embrace flexible working and support our employees to work in ways that suit their individual circumstances and responsibilities   
• 24-hour access to Employee Assistance Programme 
• Season ticket loan 
• Annual EDI Learning Days 
• Study time and personal training budget nto support your professional development

 Key Dates 

• Closing date:  Noon, Monday 17th November 2025 

• Informal Q&A (optional): 3pm on Tuesday 11th November 2025 

• Interviews: Tuesday 2nd and Wednesday 3rd December 2025 

Job Title: Head of Service (CoramIAC)

Contract: Permanent

Hours: 35 hours per week

Salary: £60,000 - £65,000 per annum

Location: Coram Campus (with flexibility for hybrid working)

About Coram

Coram is committed to improving the lives of the UK’s most vulnerable children and young people.

We support children and young people from birth to independence, creating a change that lasts a lifetime.

Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.

About CoramIAC

CoramIAC is a Voluntary Adoption Agency which specialises in Intercountry Adoptions. This position is a member of the Leadership Team and will have a pivotal role in leading, developing and managing a range of operational adoptions services, ensuring that they meet the needs of children we are providing services for, including all legal, policies, guidelines, and internal standards. They will play a key role in helping to develop new services and where appropriate will take operational control of these.

About the Role

The Head of Service post holder will take the lead responsibility (under Ofsted registration) as the Registered Manager of CoramIAC. They will ensure the ongoing delivery of an outstanding VAA that is fully compliant with national minimum standards and regulations; and ensuring high quality adoption support and a sufficient supply of adopters that reflects the diversity of the countries they are adopting from.

Applying to adopt in the UK is open to anyone already in the process with CoramIAC but we do not actively recruit domestic adopters like other VAAs. Approved Intercountry Adopters may however request to change their approval advice to the UK if they are considered a suitable match for children available and waiting for permanence through Adoption in the UK.

CoramIAC predominantly serve prospective adopters from the global majority and as such recruit and train a highly diverse and skilled group of adopters to enable the best outcomes for children whilst also offering adopter and sector diversity for potentially harder to place children. This includes family groups and older children. Our offer to RAAs via our domestic program therefore delivers families for children who often wait the longest in the care system.

Please note, the successful candidate must have a degree in Social Work or equivalent. They must also have significant post qualification experience at a Team Manager level in Adoption services, and a demonstrated passion for working in the adoption, children and families sector.

To apply for this role, please click on the 'apply now' button below to complete the application.

Closing Date: Monday 17th November 2025 

Interview Date: TBC - Please note that interviews will take place in-person and will include a written test.

Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from, Asian, African, Caribbean and other minority ethnic backgrounds, those that identify as LGBTQ+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.

If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

Registered Charity No: 1067313

Please note, due to the nature of the service, it is an occupational requirement that the post holder is female and the post is therefore exempt from the provisions of the Equality Act 2010 in terms of Schedule 9, Part 1, and Paragraph 1 of the Act.  

Job Title: Support Mentor

Location: West London (Unfortunately, this premises has no step free access)

Salary: £27,000

Shift Pattern: 37.5 hours per week, Monday to Friday (One Saturday once every 3 months instead of a Friday) on a rolling rota including 07:30 - 15:30, 09:00 - 17:00 and 11:30 - 19:30

About the Role

We are seeking a dedicated and compassionate Support Mentor. We are looking for someone who really cares about the rights of women and their children to join our service in West London. This is an opportunity to support within a refuge accommodation for women and children surviving domestic abuse, many of whom are living with trauma. As a Support Mentor, you will support in providing a much needed safe space and support for women, for them to feel empowered in their healing journey and feel secure in their independence, strengths, and skills.

Key Responsibilities:

• Support residents/participants to achieve their desired goals/outcomes in various ways
• Ensure all residents/participants understand their rights and responsibilities, and have access to the right tools, resources, and networks to support them in achieving their goals.
• Develop, participate in, and encourage residents/participants to participate in the running and development of various projects and activities.
• Empower residents/participants to make decisions to take control over their lives, by creating an enabling environment.
• Provide advice, information, guidance, and life skills training to residents/participants as required.
• Recognise signs of deteriorating mental health, physical health, or other health implications and initiate appropriate interventions to prevent crisis or other risks.

About You

Our Refuge works to support women with complex and enduring needs and women who experience domestic abuse to reclaim their power and find their voice. We are passionate about working in a supportive, solution focused and trauma informed way to support our residents and participants to make and sustain positive change. The successful candidate will work as part of a team to deliver exceptional support to women and children at a particularly challenging time in their lives. We are looking for passionate, motivated and proactive individuals who are dedicated to making a positive difference.

• Due to the nature of the service, it is an occupational requirement that the post holder is female and the post is therefore exempt from the provisions of the Equality Act 2010 in terms of Schedule 9, Part 1, and Paragraph 1 of the Act. 
• Experience of working with people of complex backgrounds and/or a good understanding of the sector, particularly around multiple and complex needs
• Ability to show empathy and compassion to our residents, and different challenges they face
• Experience working with, or a strong understanding of, domestic abuse and the systemic barriers faced by women.
• Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs
• Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
• Ability to promote the service and provide outreach-based provision, with an ability to liaise and work effectively in partnership with stakeholders
• Understanding of the different needs people with multiple and complex needs have and be aware of the social marginalisation that can be attached to people who face personal challenges
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. 

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

An exceptional opportunity has arisen for a Finance Manager to join a very well-established animal welfare charity based in Solihull, with a second site in Wolverhampton. Working within a passionate and dedicated team, this role will suit an experienced finance professional with strong leadership skills and a determination to make a difference.

The organisation has been supporting dogs and the community for 133 years, employs eighty dedicated staff, and delivers vital services that improve the lives of dogs and humans alike. You’ll play a key role in guiding the charity’s financial strategy to ensure long-term sustainability.

Duties & Responsibilities

Lead and develop the finance team, ensuring effective management of budgets, forecasting, payroll, and statutory reporting.

Oversee financial governance and controls, ensuring compliance with charity and company legislation.

Provide strategic financial advice to the Executive Team and Trustees to support decision-making and risk management.

Manage the annual audit process and liaise with external auditors.

Oversee financial planning for bids, tenders, and funding applications, ensuring robust cost modelling and reporting.

What experience?

Ideally a fully qualified accountant (ACCA, CIMA, ACA, or) with proven experience in a finance role.

Experience managing finance within the charity, not-for-profit, or SME sector.

Strong leadership and communication skills with the ability to present financial information to non-financial stakeholders.

37.5 hours per week / £27,770 per annum / permanent / working onsite on a seven-day rolling rota, including evenings, weekends and bank holidays.

 is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.

provides 24-hour supported housing services offering medium levels of housing-related support for young people aged 16-25 with 38 bedspaces and shared communal facilities. We adopt a trauma informed and psychologically informed approach to supporting our residents to help them build essential life skills, identify their goals and work towards aspirations so that they can move on to enjoy fully independent futures. We have a dedicated team of Support Workers, Night Workers and additional Bank Workers who provide support, guidance, and signposting around areas such as housing, budgeting, living skills, jobs, relationship building and wellbeing. Situated in the centre of Crawley, the service has strong links with and contributes to the local community.

Each Support Worker holds a caseload of residents and meets with them weekly to build a support plan and help them achieve their goals.

We are looking for a Supported Housing Support Worker to join our Crawley Foyer team. Main areas of responsibilities are:

Housing:

• Coach young people to manage their occupancy agreement and adhere to house rules, in preparation for independent living
• Promote a credit culture, encouraging young people to keep up to date with all payments for rent
• Maintain up-to-date knowledge of housing and welfare benefits for young people and be well-informed on significant changes to housing law
• Deal effectively with non-compliance issues, such as non-payment of rent or damage to room, using restorative practices and working collaboratively with the rest of the team

Coaching and Engagement:

• Coach young people so they can articulate their aspirations and ambitions and take the lead in acquiring the skills they need to live independent and fulfilling lives
• Ensure young people are encouraged to take responsibility for their own personal development, to engage with the services on offer and build strong networks and connections within the local community 
• Ensure consistent standards of safeguarding and Trauma Informed Practice when supporting young people, observing our safeguarding procedures, and keeping yourself and residents safe by respecting professional boundaries
• Maintain client records on In-Form (client database) detailing the young person’s journey in relation to their strengths and needs, any risks, and any outcomes (to monitor service performance)

General:

• Work as part of a team, on a rota shift pattern, ensuring young people at the service have non-judgemental, objective, and supportive staff during the day/evening, along with taking responsibility for personal safety during periods of lone working
• Contribute to a great working environment, with a calm, yet assertive manner, being able to handle potentially difficult situations
• Participate in relevant continuing professional development and utilise Reflective Practice Supervision as part of leading psychologically informed practice

There will be times when lone working will be a requirement for this role, but you will get to know the team and service, along with an induction and training prior to starting on a rota. Please download the job profile for full role details.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate. 

This is a dynamic and varied role; you will be passionate about being involved in the support and growth of young people.

Experience and Knowledge:

• Experience relating to housing, support work, and/or working with young people at risk
• Experience of working proactively with a caseload of young people with multiple and complex needs to enable them to achieve independent living
• Knowledge of statutory and voluntary resources available to young people with multiple and complex needs
• Knowledge of good safeguarding procedures in relation to young people and the ability to maintain effective professional boundaries
• Demonstrated confidence and competence in recording notes/actions in service log, incident forms and health and safety check lists

Skills and Abilities: 

• Ability to communicate clearly both verbally and in writing for appropriate recording of a resident’s progression, and to evidence outcomes achieved
• Ability to build and maintain strong relationships with all stakeholders, including signposting and advocating for clients as necessary
• Ability to work autonomously, and use own initiative, as well as being part of a team
• Clear verbal and written communication skills, good IT, and keyboard skills
• Ability to de-escalate volatile situations and manage challenging behaviour appropriately

If you would like any further information or an informal discussion about this post, please contact

Should you require any assistance with our application process, please email us at 

CLOSING DATE: Sunday 9 November 2025 at midnight. We reserve the right to close this advert early if a successful candidate is found, so please submit your application as soon as possible.

Successful candidates will already have the right to live and work in the UK without restrictions. We are unable to offer visa sponsorship for this role

An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. 

Accessibility If you require assistance or have questions regarding the application process, please do contact us.

YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced DBS (including the Children’s and Adults’ barred lists) check, along with a reference and background check carried out by a third-party service provider. 

Are you someone who enjoys helping others and creating positive experiences?

As a Supporter Stewardship Officer, you will play a key part in delivering an excellent experience for our valued members, donors, and supporters. You’ll be the first point of contact for our supporters, helping them feel informed, appreciated, and inspired to continue their support. This is a rewarding role where your ability to build relationships and provide high-quality support will help strengthen our fundraising efforts and community connections.

Key Responsibilities:

• Provide exceptional front-line support to new and existing supporters, ensuring they feel valued and engaged.
• Build and maintain positive relationships with supporters, encouraging continued and increased involvement.
• Work collaboratively across the Supporter Stewardship Team and other departments to provide a seamless experience.
• Direct supporter queries to the appropriate area of the organisation efficiently and accurately, ensuring an integrated approach.
• Promote additional fundraising opportunities and relevant products to increase income where appropriate.
• Ensure supporter records are accurately maintained on the CRM database.
• Respond promptly and effectively to all supporter enquiries in line with our supporter care charter.
• Follow all data protection, audit, and compliance requirements.

About You:

• Experience providing excellent supporter or customer service.
• Strong communication and interpersonal skills with a confident telephone manner.
• Able to handle challenging conversations with professionalism and empathy.
• Competent in using Microsoft Office and databases.
• A collaborative team player who enjoys working with others to achieve shared goals.
• Organised, accurate, and able to manage time effectively in a busy environment.
• Flexible and adaptable to changing priorities and responsibilities.

About Us:

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

What We Offer:

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
• 24/7 GP access via phone and video.
• Life assurance and confidential counselling helplines.
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
• Access to Benefit Hub for discounts on everyday shopping.
• Enhanced pension scheme.
• Opportunities for training and personal development.
• Hybrid working.

The full job description and further information about working for the MND Association is available in the candidate pack.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office 2 days per week, with the flexibility to attend more regularly in line with organisation needs.

If you’re looking for a role where you can make a meaningful difference every day, we’d love to hear from you. Join us as a Supporter Stewardship Officer and help us continue to build lasting relationships with those who make our work possible.

Power 2 - Wolverhampton City Council Key Worker Service 

Barnardo's is looking to fill a full time Project Worker 2 post, for 37 hours per week.

Work base: - Graiseley Family Hub, Pool Street, Wolverhampton, WV2 4NE.

 

The primary aims of the team are to work with 11-25yr olds to help them to exert more positive control over their lives and to live safely as they progress towards adulthood.  The team is a multi-disciplinary team with a diverse skill set.

You will work with young people who are at risk of gang exploitation; child sexual exploitation; substance misuse; criminal or anti-social behaviour; those who have been excluded from school or violent towards other people in the home, or those who have been subject to missing episodes.

 

The project aims to make a positive contribution to the Council's wider aims by helping to minimise and manage the risks posed by young people engaging in activities related to drugs, alcohol, child sexual exploitation, criminal behaviour, gangs, radicalisation, and to prevent young people from coming into care, by supporting them to live safely with their families.

 

The worker will be co-located within Wolverhampton Children's Services as a key worker within a multi-disciplinary team. There are a team of 5 key workers currently, including a further 2 Barnardos Project workers. They will use WCC systems (recording, policy, management) alongside employment and line management support from Barnardo's.

Although this contract has a permanent status, please be aware that this post is subject to funding and therefore should this funding not be extended further, you may be subject to a redundancy consultation or a TUPE arrangement. 

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

We are recruiting for an Individual Giving Manager to drive and deliver our ambitious fundraising strategy in order to support the work of Life. The Individual Giving Manager will create, test, monitor and evaluate appeals and campaigns, lead on Legacy (and in-memoriam) giving, lottery and raffle and other income streams associated with individual giving.

About Life:

Life is a UK charity for vulnerable women and families facing unexpected pregnancy or pregnancy loss. Life’s aim is to provide housing, care and support to vulnerable pregnant women (typically aged 16-25) who are in crisis situations, such as those facing homelessness (or at risk of), escaping abuse or other traumatic circumstances. We offer supported housing, a helpline and counselling service, and other practical and emotional support. Our services are inclusive; non-judgemental; and client-centred.

Our Values:

All our work is underpinned by the following universal human values:

• Humanity – All people are special and equal.
• Solidarity – We’re with you and for you.
• Community – We’re better together.
• Charity – Doing good for one another.
• Common good – Building a better world.

About You

Reporting to the Head of Fundraising, the postholder will work closely with colleagues across the Income Generation and Marketing teams to deliver on a positive donor/ supporter experience with the aim of retention of current supporters for the long-term as well as acquisition of new donors, maximising the potential of all of our supporters. It forms a central part of the overall fundraising strategy, with the ultimate aim of growing our individual giving income to increase the impact of the charity and benefit those needing support in pregnancy, pregnancy loss or in the early years of having a baby.

Information about the role: 

For further information, please see the attached job description on our website. 

Salary: £36,000 – £40,000 per annum

Hours: 35 hours per week

Location: Home Based with occasional travel to Head Office (Leamington Spa)

Please note that this vacancy may close earlier than the advertised closing date if a suitable candidate is found.

Benefits:  

At Life we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our:  

• Generous holiday allowance, starting at 25 days per year, plus 8 Bank Holidays (pro rata for part time hours) 
• Birthday Leave  (applicable after 1 years service)
• Extra annual leave for long term service  
• Company Pension Scheme  
• Signed member of the Menopause Workplace Pledge 

Safeguarding and Equality: 

Life is committed to protecting all staff, volunteers and service users from harm of any kind. Life expects all staff and volunteers to share this commitment through our code of conduct.   

We are committed to ensuring diversity and equality within our organisation by encouraging applications from all backgrounds.  

All offers of employment will be subject to satisfactory references and appropriate screening checks. Life takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including an enhanced Disclosure and Barring Service check (DBS) which is paid for by the Charity.  

Closing Date: 11 November 2025
Interviews:  Week commencing 17 November 2025
Location: Hybrid working with multi-site working
across both Hospice sites, Selly Park and Erdington
Hours:  37.5 hours per week
Salary:  £37,627 - £41,363 per annum
DBS Requirement:  Basic Check

Are you a visionary events professional who thrives on creativity, connection, and community? Do you want your work to make a real difference in people’s lives?

Birmingham Hospice is seeking an Events Manager to lead our talented team in delivering unforgettable experiences that raise vital funds and celebrate the compassionate care we provide across Birmingham.

At Birmingham Hospice, we’re united by a powerful mission:
To ensure everyone in our community can access the care of their choice at the end of life.

We’re a values-driven charity where people come first – whether it’s our patients, supporters, or colleagues. With exciting growth plans ahead, now is the perfect time to join us and shape the future of fundraising events in a role that blends purpose with professional development.

About the Role

As Events Manager, you’ll be at the heart of our fundraising strategy – leading a passionate team to deliver a diverse and engaging calendar of events that:

· Captivate our community

· Raise essential income

· Elevate our public profile

From flagship fundraising events to bespoke challenge experiences, you’ll bring innovation and strategic thinking to every project. You’ll work closely with the Senior Fundraising Project Manager to grow our events portfolio and explore new opportunities for income generation and supporter engagement.

What you will bring:

We’re looking for someone who is:

· Experienced in managing successful fundraising or mass participation events

· Driven by targets and thrives on exceeding expectations

· Inspirational in leading and motivating teams

· Creative in developing new ideas and opportunities

· Skilled in stakeholder engagement and relationship building

Why Birmingham Hospice?

· Be part of a supportive, inclusive values-driven, charity where your ideas are valued

· Enjoy a generous benefit package

· Make a real difference in people’s lives

To find out more about this exciting opportunity, please visit the jobs portal on our website.

A UK driver’s licence, business insurance cover, and access to a car for work purposes is essential to this role.

Apply now and lead events that truly matter.

The hospice is committed to developing a dynamic and diverse team, representative of the communities it serves. We ask you, therefore, to complete the Equal Opportunities monitoring form to help us in this aim. We value each person as an individual – whether they are colleagues, patients, family members, carers or supporters, every person matters.

We embrace diversity of culture, background and environment knowing it enriches our workplace and our relationships with our local communities. We are committed to building a culture of inclusion and belonging. We would love to hear from you, about what makes you uniquely you and how this opportunity will support you to succeed.