Support service manager jobs

We have an exciting opportunity for a Senior Triage & Early Interventions Office to join the Affected By Crime team in Humberside, working 37.5 hours a week.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday & options to buy or sell annual leave
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, gym, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Access to EDI networks and colleague cafes
• Cycle to work scheme & season ticket loans
• Ongoing training & support with opportunities for career development & progression

About the role:

As a Senior Triage and Early Interventions Officer (TEIO) you will:

• Line manage a team of TEIOs
• Allocate work to the team
• Provide early intervention support and work with those affected by crime
• Ensure quality of service by monitoring and sampling work
• Work with other managers to develop, enhance and coordinate the Hub

You will need:

• Good organisational & people and communication skills
• Experience of managing others & an understanding of managing a team in a similar environment
• Experience of answering calls & speaking to people in distress
• The ability to keep calm and make decisions based on information
• Good IT skills, able to work on a case management system, access phone & online systems, email and Microsoft Office programmes.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

About the job

Over the past decade Pembroke House’s activities in Walworth have grown considerably, with annual turnover rising from £200k to £1 million. Further growth is expected as a result of a new strategy anchored around five 10-year commitments to the neighbourhood, consolidation of our activities across two community buildings and continuing to build wide-ranging partnerships in Walworth.

We are looking for an experienced and skilled financial professional who can steward us through this crucial period of development.  You will be someone who combines a passion for our mission, a keen eye for detail and a flair for interpreting financial information and supporting non-specialists to make sound financial decisions. 

Days will be varied spanning everything from helping budget holders report to funders; preparing accurate financial reports and management accounts; to creating the budgets and frameworks for long-term financial planning. The rest of the core finance team comprises a Bookkeeper and a pro bono Payroll Officer based in Pembroke College, Cambridge. Other members of the team manage petty cash, look after the room hire business (including invoicing and credit control) and administer pensions. 

The trustee’s Finance and Risk Subcommittee formed two years ago and a new trustee position of Treasurer is currently being recruited. The Finance Manager will service and attend the subcommittee’s quarterly meetings and be the main contact point with the Treasurer between meetings.

As a new role there will be plenty of opportunity to mould finance operations across the organisation. Finance systems are currently in place, and have satisfied the auditor over the past few years, but there remains scope for improvement, including through automation and upskilling of the wider team.

Key duties and responsibilities

• Foster a culture of financial responsibility, in conjunction with the Leadership Team.
• Draft the audit file and schedules and assist the auditor with follow up questions and queries.
• Lead on the preparation of the charity's annual budget.
• Prepare fundraising budgets, financial claims and invoices for funders in line with (grant) agreements.
• Approve and act as signatory to all contracts for services issued and received.

About Pembroke House

Pembroke House is a centre for social action and residential community in Walworth, south-east London. 

We were founded in 1885, by students from Pembroke College, Cambridge, as one of the first settlement houses. Shocked by growing poverty and inequality, the pioneers of the settlement movement sought a new approach: taking up residence to live, work and solve problems alongside local communities. We continue to share a building with St Christopher’s church, which has its routes in the same student settlement.

For over 130 years, we’ve been working to bridge traditional divides and unite people – whatever their background or walk of life – in building a better Walworth.

Bipolar is a severe mental health condition, characterised by extreme mood changes that range from manic highs to suicidal lows, affecting 2% of the UK population, and we are seeking a candidate who can work as part of our developing engagement in research, alongside our dedicated team of staff and volunteers in realising our ambition of making a far reaching and meaningful difference to the everyday lives of those impacted by Bipolar.

This role is 90% remote working. 

The Postdoctoral Research Manager will assist the Director of Research in running Bipolar UK’s Research Division:

• working with the charity and its multiple partner projects and collaborators to deliver on our current research commitments
• to develop the long-term sustainability of the Bipolar UK Research Division

This is an exciting role which will combine overseeing and managing existing and prospective research partnerships with research teams around the country and world, and taking part in the development of Bipolar UK-led research.

Current research partners include teams at UCL, Oxford, Cardiff and the GW4 Alliance, Swansea, King’s College London, Manchester, Birmingham, Newcastle, Lancaster, Liverpool, together with international organisations such as The Global Bipolar Cohort and the International Society for Bipolar Disorders. Our aim at Bipolar UK is to integrate research into the charity in a way which combines more traditional elements of facilitating lived experience involvement alongside actively contributing to and directing research. We are also striving to increase awareness of bipolar and to campaign for more bipolar-specific research, addressing the ‘bipolar gap’ within research and services.

Bipolar UK is very much a user-driven organisation. Approximately one-third of our staff, including our Director of Research, have lived experience of bipolar themselves, while many more have lived experience through family or close friends. Although lived experience is not essential for this role, we especially welcome applications from those with lived experience of bipolar and will expect anyone who takes on this role to have insight into the needs and priorities of the bipolar community, and a commitment to undertaking research which focuses on bipolar.

Bipolar UK is a warm and supportive working environment. The charity has a strong commitment to sustainable working practices and the well-being of its staff.Initially this role is for 2 years. However, research at Bipolar UK is expanding fast and it is highly likely that it will be possible to extend the role beyond this period, dependent upon new funding.

We are looking for someone who is committed to mental health and bipolar research in a way which reflects the priorities of the bipolar community both in the UK and worldwide, understands co-production with people who share lived experience and can explore diverse types of research questions and methodologies and working with a diverse range of researchers and research projects.

For full recruitment pack and how to apply please refer to the job pack attached below.

For questions before application please email research'at'bipolaruk'dot'org.

As a Store Manager you will manage the day to day running of our Sheffield – Broomhill Store, leading a team of colleagues to maximise store sales and profits. By doing so you will play a crucial role in raising the funds for the amazing services and support Barnardo's provides for children, young people, parents, and carers across the UK.

Location: 224 Fulwood Road, Broomhill, Sheffield, S10 3BB

Working Pattern: As the store is open 7 days a week, the successful post holder will be required to on a rota basis which will include weekend, evening, and bank holiday working.

The store has a private car park with a parking pass available for the successful candidate if required or there is a bus route from Central Sheffield to Broomhill. 

Some but not all key responsibilities are:

• Ensuring stock is generated over the door by members of the public and donors sign up to the Gift Aid scheme.
• Ensure that the high standard of service to customers that is expected by Barnardo's is maintained at all times.
• Implement promotions in the Store as directed by Head Office or your Area Business Manager.
• Maintain a high standard of presentation, both in the windows and the interior of the Store.
• Ensure there is adequate stock available on the shop floor, at all times, on all key lines
• Provide training, development, work reviews and appraisals for paid staff to enable them to perform their jobs efficiently and effectively.
• Create an organised and pleasant working environment for staff and volunteers.
• Actively recruit the correct/specified number volunteers to deliver the stores objectives and KPI's.
• Ensure all financial, cash handling and security procedures are adhered to as per the Barnardo's Manager's Manual and the relevant Retail procedures.
• Hold the shop keys, ensuring that the shop is secure whenever it is left unattended.

Idea Candidates Must Haves:

• Ability to deliver excellent customer service.
• Experience of managing people
• Ability to liaise and respond to a variety of people from varying backgrounds.
• Ability to meet the needs of customers on a face-to-face basis, in order to generate sales and increase customer usage of the shop.
• Ability to add, subtract, divide, and multiply up to four figures in order to maintain budgets and complete accurately weekly income/banking sheets.
• Ability to handle cash and reconcile accurately.
• Proven experience of meeting targets and KPI's.
• Basic IT skills.

The full Job description and Person profile is available below. Please read this before applying to ensure that the job matches your skills and experience.

* As part of Barnardo's ongoing commitment to safeguarding, our retail recruitment process requires that successful candidates are asked to consent to a Basic criminal records check.

Interview Date: Where an interview date has been given in the advert, this will be the only date available. Please check this before proceeding with your application.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

The Retail section consists of more than 700 Barnardo's shops across the UK. These high-street stores are reliant on donations from the public and corporate supporters,and generate funds from the sale of these donated items. There are a wide range of shops, from traditional charity stores to book shops and furniture. The Trading division produces and sells a range of products, including cards and gifts.

Our Charity

P3 is a modern, forward-thinking organisation, delivering excellent services for people who face social exclusion. Our values are that we innovate in our work. We're different, creative and like to think of new solutions. We are helpful in everything that we do. We're always friendly and approachable. We are passionate about people.

We believe that what we do can make a real and lasting difference. We are determined to tackle problems that others won't. We always go the extra mile and work with dedication and commitment. We work together internally and externally to ensure the best outcomes for the people we support.

The Role

We have an exciting opportunity for a Service Coordinator to oversee one of our Ofsted supported accommodation services in Hillingdon.

As a Service Coordinator, you will be responsible for the day-to-day running of accommodation provisions, ensuring that people we work alongside receive person-centred, trauma-informed support in a safe and welcoming environment.

You will lead and develop a team of Support Workers, providing guidance and motivation to ensure they can effectively support young people in working towards independence. A key part of the role will involve working in partnership with external agencies to ensure the people we support can access the services they need. You will also be responsible for monitoring performance, managing budgets, and ensuring compliance with safeguarding and regulatory standards.

We are looking for someone with strong leadership skills and the ability to inspire and develop a team. The ideal candidate will have a deep understanding of trauma-informed and person-centred support and experience working with young people. Strong communication skills and the ability to build partnerships with external agencies are essential, along with a sound knowledge of safeguarding, risk management, and housing-related support.

What We Offer

Enhanced annual leave entitlement – 27 days annual leave per year, plus bank holidays.

Commitment to mental health and wellbeing – people are at the heart of what we do; you’ll also have access to our National Wellbeing Lead and Regional Wellbeing Champions.

Paycare health cash plan – you can claim back costs for a wide range of everyday health expenses, including optical, dental, physiotherapy, and more, within an annual limit.

Employee Assistance Program – access to 24/7 GP appointments, 1-1 counselling and health assessments.

Team initiatives – this may include team away days, P3’s Big Day Out and our Annual Awards Ceremony.

Discounts – access to Paycare Perks and Tickets for Good.

Personal development opportunities – including mentoring, training, secondments, job shadowing, and more.

Enhanced sickness pay – based on your length of service.

Earning Potential – optional overtime and refer a friend bonus scheme.

Additional equipment provision – some employees may be provided with additional equipment including workwear, tools and use of a company van or car.

Please note P3 reserve the right to close this advert earlier than the stated closing date.

The successful candidate must hold a full UK driving licence and have access to a vehicle. Please note, this post is subject to an enhanced check made by the Disclosure & Barring Services, paid for by P3.

P3 is an equal opportunities employer and is committed to combating all forms of discrimination.

Learning Support Worker (0997)

At St. John's, we have been making a positive difference to the lives of young people for nearly 140 years. We are now looking for an amazing Learning Support Worker to support us in making that difference! Could that be you?

Why join our inclusive team?

St. John's is one of the largest employers in Brighton and Hove.

What can we offer you?

• Salary of £23,469
• 32-days paid holiday (plus bank holidays) - 32-days are taken outside of term time
• Fulfilling and meaningful work – make a difference!
• Career development plans that are tailored to you
• Discounts across businesses in the local community.

Who are we?

St. John's is a non-maintained specialist provision, working with autistic people, the majority of whom also have learning disabilities. Some of our learners have co-occurring conditions such as epilepsy, hearing or visual impairments, or mental health needs. We also support autistic learners who have an additional profile of Pathological Demand Avoidance (PDA) syndrome. We have a team built up of support workers, occupational therapists, speech and language therapists, nurses, PBS practitioners, assistant psychologists, and more, to support us in our holistic approach to development.

Each learner's curriculum is shaped by their individual strengths, interests, and challenges. St. John's is awarded with Autism Accreditation by the National Autistic Society (NAS). We support our learners to develop their skills in the NAS's four focus areas of:

• Difference in social communication and interaction
• Self-reliance and problem-solving
• Sensory
• Emotional Well-being

What are we looking for?

We've been doing this long enough to know that, whilst desirable, experience is not everything! Our amazing learning and development team and our passionate managers have coached people new to this field into support working roles. We know that if you have, the passion and desire to learn, and the want to empower others, you already have the foundations of an outstanding support worker. We are looking for drivers to support our young people to access the community, but having a licence isn't essential.

Sound like you? Then keep on reading!

What will you be doing?

• Supporting the young people in a classroom setting and during breaktimes
• Implementing the learner's behaviour support plan and risk assessment
• Working within a team of multidisciplinary professionals across the charity
• Tracking the progress of individuals and reporting to the teacher, care manager, and/or parents at review meetings.

Exciting opportunity? We think so! Click apply to start your journey as part of the St. John's College family as a Learning Support Worker

Please note that interviews will be arranged progressively as suitable applications are received. Early application is therefore advisable.

Ambitious about Autism is fully committed to equality of opportunity and diversity and we warmly welcome applications from all suitably-qualified candidates. We welcome applications regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, disability, or age. All applications will be considered solely on merit.

Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.

The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.

Documents

• Learning Support Worker- Recruitment Pack (2).pdf (2.46 MB)

Charity Shop Manager – Farplace Animal Rescue

Are you a strong, people-focused leader with a big heart and a tough backbone?

We’re looking for a Charity Shop Manager who can thrive in a fast-paced, ever-changing environment while bringing warmth, resilience, and positivity to the role. This is a hands-on job that requires strong time management, emotional intelligence, and the ability to lead by example. Our charity shop is at the heart of Aberystwyth and your excellent communication skills, and high level of customer service will ensure that everyone who visits the shop will want to keep coming back.

About the Role

As Shop Manager you'll:

• Lead and support a diverse team of volunteers from all walks of life
• Manage our furniture collections and deliveries – liaising with our external transport team
• Be supported by a deputy manager
• Promote and support our vegan message (You do not have to be vegan/vegetarian to apply for the job but you must respect our values and ethics)
• Keep the shop running smoothly through shifting priorities and demands
• Take pride in creating an organised, welcoming, and well-presented space
• Drive sales and community engagement while staying mission-focused
• Balance compassion with firm boundaries,you’ll be someone who doesn’t take nonsense, but always leads with kindness and respect
• Complete the required communications and paperwork in a timely fashion

What You’ll Bring

We’re looking for someone who is:

• Resilient – able to handle the challenges of a busy charity retail environment with grace and strength
• Adaptable – comfortable with change and quick to reprioritise when needed
• Supportive – committed to empowering volunteers, community payback workers and creating a safe, inclusive team culture
• Positive and outgoing – able to lift the room, keep energy high, and not be easily downtrodden
• Reliable and proactive – someone who naturally goes above and beyond to get the job done
• Excellent organisational skills – be able to organise your work day, tasks the team need to focus on, manage your time efficiently

Retail or charity shop experience is a plus, but it’s your attitude and approach that will set you apart.

Why Work With Us?

• Make a genuine difference every day
• Be an integral part of the local community
• Join a warm, purpose-driven team
• Gain valuable leadership and charity/retail experience
• Be part of something bigger than a typical retail role

If you’re ready to step into a role with real purpose—and you’ve got the people skills, backbone, and energy to lead from the front—we want to hear from you.

Are you passionate about the wellbeing of people and the planet?

Can you engage people through effective communications and events?

If so, we’d love to hear to hear from you.

We believe in people and the planet thriving together. We want to see a world where thriving is possible - because society is structured to support people's wellbeing rather than to undermine it. We're building a network of wellbeing changemakers who share our vision.

We're now recruiting for a Network Development Manager to oversee our relationships with our followers, including by rolling out a new Ambassador programme. Working from home, somewhere in the UK, flexibly for three days a week, the successful candidate will play a major role at the heart of a growing movement to embed wellbeing in our economy and our society.

They will be a good team player with experience of engaging networks of passionate people. They will have excellent spoken and written communications skills and a track record in organising exciting online and in-person events. Some fundraising experience would be an advantage, but above all, they will have a passion for wellbeing - of people and of the planet.  

Note

• We are looking to ensure the diversity of the staff group reflects the diversity of people in the UK and would welcome applications from people in all social groups.
• We offer 28 days paid leave (pro rata) plus bank holidays and membership of our pension scheme.
• All appointments to the Network of Wellbeing are subject to a six-month probation period.

We’re looking for a compassionate and proactive Support Worker to join our Hospital Discharge Service in Stoke Newington, London. This is more than a job—it’s a chance to make a real difference in the lives of people who are homeless, seeking asylum, or have no recourse to public funds.

What you’ll do:

• Support customers transitioning from hospital to community living.
• Help set up benefits, manage tenancies, and develop life skills.
• Provide trauma-informed, person-centred support.
• Collaborate with health professionals and community partners.
• Maintain a safe, welcoming, and inclusive environment.

What you bring:

• Experience working with vulnerable adults with complex needs.
• Knowledge of housing law, welfare benefits, and safeguarding.
• Strong communication, IT, and lone working skills.
• A kind, empathetic, and resilient approach.

Be kind. Do the right thing. Love new ideas. Celebrate diversity. Keep our promises. Pull together.

At Peabody, we live our values every day. Join us and be part of a team that pulls together, keeps its promises, and celebrates diversity, every single day.

About the people we support
The individuals you’ll support have recently been discharged from mental health hospitals and are often navigating complex challenges, including homelessness, trauma, and limited access to support networks. Many are in a vulnerable state, adjusting to life outside of hospital while managing mental health conditions, substance use, or social isolation. Your role will be to provide compassionate, trauma-informed support that helps them stabilise, regain confidence, and take the first steps toward independent living, all within a focused six-week resettlement period.

Why Join Peabody?

• 30 days’ annual holiday, plus bank holidays (specific number of days for the role)
• two additional paid volunteering days each year 
• flexible benefits scheme, including family friendly benefits and access to a discount portal 
• 4 x salary life assurance
• up to 10% pension contribution
• the opportunity to broaden your skills and enhance your professional development by undertaking a level 3 qualification in housing management, supported by us. 

Additional Information

• This role requires an Enhanced DBS check
• Peabody does not offer visa sponsorship – you must have the right to work in the UK

Closing date: 8th July 2025 at midnight. We may close this advert before the advertised closing date, depending on the number of applications received. 

Interviews will take place on the 21st of July in person

Job Role

The café manager is responsible for leading all team members both paid staff and volunteers in the efficient and self sustaining operation of the cafe. They are responsible for managing the day-to-day operations and financial performance of the café and maintaining high standards. They need to foster a positive environment, which provides consistent, fast, efficient, and friendly service and a high quality experience for both our customers and team members. Team members include paid staff and volunteers some of whom have learning difficulties.

The manager will support and work within the Christian aims and purposes of St Thomas Church, and in accordance with its ethos and values, creating a place for all at the heart of the community.

The Church takes the safety of everyone within the church very seriously and expects that everyone will work within the Church safeguarding policy.

The café manager will be responsible to the Team Vicar at St Thomas Church

 Responsibilities

Product:

Manages and develops menus

Initiates, reviews and manages processes to make sure that all staff and volunteers are ensuring food served and delivered is to a high and consistent quality.

Ensures that all team members are educated on our products and services and products are delivered to customers consistently to a high quality.

Initiates, reviews, and manages systems that ensure that all staff and volunteers are inducted and continually trained in food hygiene, allergen awareness and that all statutory records regarding food hygiene, allergens are kept up to date.

Initiates, reviews and manages systems to improve stock control and minimise wastage

Service:

Is the Role Model for outstanding service in the cafe.

Pro-active in solving customer problems and satisfying customers in various situations and can handle conflict and other sensitive issues in a calm and fair manner.

Ensures that all team members provide customers with efficient, friendly, superior service on a consistent basis.

Consistently monitors, coaches and encourages team members to meet excellent service standards.

Assesses and provides adequate resource (paid staff and volunteers) to provide efficient and friendly, superior service and documents this on the weekly rota.

Maintains high cleanliness standards consistently throughout the cafe in the areas of store appearance, merchandise and equipment.

Training and Development:

Ensures a safe, enjoyable place of work for all team members recognising and respecting the unique needs, abilities and potential for development in every individual

Provides ongoing training and development to all team members (staff and volunteers) in the areas of operating standards, customer service and product knowledge.

Demonstrates the ability to lead, effectively communicates and is passionate about the Cafe.

Builds morale and team spirit by fostering a work environment where team members input is encouraged and valued.

Ensures each team member has received proper training to perform as a barista or in any other role effectively and efficiently.

Coaches and counsels team members for improved performance, documenting developmental plans for paid staff as necessary.

With support from your line manager, ensure that employment law and the businesses policies are followed in relation to human resources.

Hold 1 week and 3 month reviews with new employed starters, and with your line manager

Ensure that new starters are fulfilling the duties of their role(s) before the end of their probationary period

Hold annual reviews with employed café staff to celebrate their achievements and to identify areas where additional training or support may be required.

Cafe Operations:

Ensures that all cafe operating procedures are adequately documented and available for all to use

Ensures the Staff handbook is updated regularly

Facilitates on-going training and development of current staff and volunteers.

Promotes and practices safe work habits, identifying and resolving potential safety hazards, operational inconsistencies and any team member or customer incidents.

Provides the necessary health and safety training for staff and volunteers

Documents accidents, conducts initial investigation and determination of root cause in the interest of maintaining a safe work environment

Business

Delivers the agreed financial targets for the café

Develops promotional programmes to deliver the sales targets

Safeguarding

The Church takes the safety of everyone within the church very seriously

and expects that everyone will work within the Church safeguarding policy.

In particular, the Church expects anyone who becomes aware of a safeguarding risk or of actual abuse, to immediately raise this with the Parish Safeguarding Officer.

Those who work with children, young people and/or adults who are vulnerable should have a commitment to:

· Adhere to the church's policies and codes of conduct

· Treat individuals with respect

· Recognise and respect their abilities and potential for development

· Working in ways that meet and develop the personal, spiritual, social and pastoral needs

· Promote their rights to make their own decisions and choices, unless it is unsafe

· Ensure their welfare and safety

· The promotion of social justice, social responsibility, and respect for others

· Confidentiality, never passing on personal information, except to the person you are responsible to, unless there are safeguarding issues of concern which must always be reported to the person you are responsible to and to the safeguarding officer.

Person Specification:

1 Skills

1.1 Good written and oral communication skills

1.2 Good numeracy skills

1.3 Confident, enthusiastic and self-motivated with a great work ethic

1.4 Creative, innovative and willing to implement ideas and professional opinion

1.5 Team player with a demonstrable positive, ‘can do’ attitude and ability to motivate a team including volunteers.

1.6 Motivated by a passion for preparing food with quality and with great service delivery

1.7 Excellent customer service skills and demonstrable experience in a café environment- preferably in management, but not essential.

1.8 Able to show sensitivity and flexibility as circumstances demand

1.9 Resilient and able to work under pressure when faced with complex and demanding situations

1.10 Able to handle conflict and other sensitive issues in a calm and fair manner

Knowledge

2.1 Knowledge of the catering and / or coffee sector

2.2 Possess a high level of coffee art skills and knowledge

2.3 Sound knowledge of Hygiene, Health and Safety

Experience

3.1 Experience of preparing food to safe and high standards

3.2 Experience of working as a barista in a coffee shop

3.3 Experience of working with, supporting and guiding people and volunteers of all ages

3.4 Experience of line managing people

Qualifications

3.1 A good general level of education

3.2 Food Safety and Hygiene level 2

Working Arrangements

40 hours per week between the hours of 8am to 4.30 Monday to Wednesday, 8am to 6.30pm Thursday and Friday, 9 am to 4.30 pm on Saturdays. 10am to 4.30pm Sunday including up to three weekends per month (minimum two)

28 days paid holiday per year plus public holidays.

Plus 1 day paid holiday per year on your birthday

Salary Up to £14.79 per hour depending on experience (Annual £30,763)

Pension scheme

The PCC has a workplace pension scheme with NEST and follows legal requirements . Nest is the workplace pension scheme set up by the government.

You may be automatically enrolled into the occupational Pension Scheme however you may also choose to opt out of this. Should you opt to take out a Personal Pension Plan then this is a private matter between yourself and the financial institution concerned and does not involve the Church in any way.

References:

Excellent and unequivocal references

Current Employer

Former Employer

Big ideas. Lifelong connections. One objective.

Senior Proposition Manager( Innovation)

Known Internally as Senior Innovation Manager

£60,000 - £67,000 plus

Reports to: Director of Innovation

Directorate: Marketing, Fundraising & Engagement

Contract: Permanent

Hours: Full time 35 hours per week

Location: Stratford, London Office-based with high flexibility (1-2 days per week in the office)

Closing date: 9 July 2025 23:55

This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. Please let us know if there is anything about the recruitment process that you would like to discuss, in particular if there are any changes or adjustments that would make it easier for you to apply. Please contact or 020 3469 8400 as soon as possible.

Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.

At Cancer Research UK, we exist to beat cancer.

We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we're looking for someone talented, someone who wants to develop their skills, someone like you.

Ranked 12th Best Employer in the UK by the Financial Times, Cancer Research UK is looking for a standout leader to join our new Innovation team as Senior Proposition Manager (Innovation) - Known externally as Senior Innovation Manager. Ready to make a difference?

This exciting new position will see you collaborate with the Director of Innovation to establish a new team within the Marketing, Fundraising & Engagement directorate, shape strategy and build a pipeline of innovative projects. Your goal will be to dig deep into understanding audience needs and use this to drive long-term income growth from mass audiences. Additionally, with your strong skills in stakeholder management you will collaborate with cross-functional teams, internal stakeholders, and external partners to deliver successful projects. You'll do all this while been surrounded by people who are as dedicated to beating cancer as you are.

What will I be doing?

• Lead the development and delivery of new propositions, offerings and initiatives, from idea generation to launch.

• Partner with insights and service design teams to conduct market research and analysis to identify emerging trends, audience behaviours, and fundraising opportunities.

• Collaborate with cross-functional teams in MFE and PIC plus stakeholders across the business to design and test innovation concepts.

• Develop and implement experimentation frameworks, including rapid prototyping and A/B testing, to validate ideas.

• Build strong relationships with external partners, including agencies and industry experts, to bring fresh perspectives and capabilities to fundraising innovation.

• Secure internal buy-in for new ideas by preparing compelling business cases and presentations for senior stakeholders.

What are we looking for?

• Proven experience in innovation, delivering tangible, commercial results with a hands on approach

• Experience working with insights teams

• Ability to analyse data and iterate based on insights

• Strong ability to generate, evaluate, and execute new ideas, using data and user insights.

• Experience with design thinking, agile methodologies, or lean innovation processes.

• Good stakeholder management skills, and the ability to navigate and influence across complex matrix-management structures. 

• Strong project management skills, with the ability to manage multiple initiatives and prioritise time effectively.

• Experience of design thinking or human-centred design

Our organisation values are designed to guide all that we do.

Bold: Act with ambition, courage and determination

Credible: Act with rigour and professionalism

Human: Act to have a positive impact on people

Together: Act inclusively and collaboratively

We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer.

If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience we'd still love to hear from you.

What will I gain?

We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals.

You can explore our benefits by visiting our .

How do I apply?

We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you fairly and objectively.

For more information on this career opportunity please or contact us at .

For more updates on our work and careers, follow us on: , , , and .

Do you want to use your skills to make a real difference in people’s lives? Join St Peter’s Hospice, Bristol’s only adult hospice, and help us deliver outstanding care by growing our income from high-value supporters. Every one of us plays a part in changing the way dying is experienced. That’s what makes working here different.

As Philanthropy & Partnerships Manager, you’ll play a pivotal role in shaping and delivering our strategy to grow income from major donors, corporate partners, and trusts and foundations. Reporting to the Head of Fundraising, you’ll lead a team of three and be responsible for identifying where to best focus our time and resources to achieve the greatest return on investment.

You’ll manage your own portfolio of high-value relationships, while also overseeing prospect research, pipeline development, and stewardship planning. This is a strategic and hands-on role, ideal for someone who thrives on building relationships, spotting opportunities, and driving sustainable growth.

We’re looking for a confident and collaborative fundraiser with a proven track record in securing five-figure+ donations and building lasting relationships with major supporters. You’ll have experience across one or more of following areas: major donors, corporate fundraising, or trusts and foundations. You’ll be a strategic thinker with strong interpersonal and communication skills, capable of influencing stakeholders at all levels. You’ll also be a supportive and motivating leader, passionate about delivering a great experience for our donors and team alike.

What We Offer

• Flexible working arrangements
• Free on-site parking
• 27 days annual leave (plus Bank Holidays)
• Pension scheme
• Cycle to work scheme
• Employee assistance programme
• Access to discounts from top UK retailers

The details

• Working 30 - 37.5 hours per week, Monday to Friday
• Permanent position
• Salary of £37,297 - £41,442 FTE, dependent on experience

Key Responsibilities

• Developing and implementing strategies to grow income from major donors, corporates, and trusts/foundations, focusing on areas with the greatest growth potential.
• Leading and supporting a team of three, ensuring resources are aligned with strategic priorities.
• Building and maintaining a strong network of relationships, externally with funders & stakeholders & internally with colleagues across the charity
• Monitoring and reporting on budgets, KPIs, and fundraising performance.

Ready to make a difference?

Please be aware that we will review applications as they come in and therefore may close the vacancy before the closing date, so candidates are advised to apply early.   

Strictly no agencies.

About the opportunity

Are you passionate about using data to create change for children and young people in education? We are looking for a Data and Insights Manager to lead the ongoing development of our Salesforce CRM and help us make the most of our data to achieve our charity mission.

At Action Tutoring, data is central to everything we do. With an evidence-based culture and impact at the centre of our strategy, gathering and analysing high-quality data is a key priority.

Our highly customised Salesforce database supports every aspect of our work—capturing and managing data from volunteers, pupils, schools, and tutoring sessions. As Data and Insights Manager, you will make sure our system remains fit for purpose and help turn data into meaningful insights that can inform decision-making.

Duties and responsibilities 

Salesforce and systems development

• Collaborate with external Salesforce development consultants to continue building our system capabilities and design.
• Design and oversee the collection of stakeholder, tutoring delivery, quality assurance and evaluation data, working with colleagues to ensure data is collected in a timely, accurate and consistent manner.

Team leadership and support

• Line manage the Data Lead, ensuring their work is of high quality and they have clear development objectives.
• Plan and oversee training and support for the whole organisation on the effective use of Salesforce, developing their understanding of the purpose and value of data.

Data insights

• Support the Head of Impact and Quality to generate insights from data to inform evidence-based decision-making across departments, including through dashboards.

• Data governance

• Champion data security and GDPR compliance across the organisation, including contributing to the upkeep of privacy notices, responding to queries, and facilitating stakeholder GDPR rights.
• Any other reasonable tasks as per the request of the CEO.

About you (person specification)

Qualifications criteria:

• Right to work in the UK.

We are looking for some of the following attributes, though you might be more experienced in some areas than others:

• Two or more years experience with Salesforce administration.
• Experience working with complex datasets in Excel (including data cleaning in preparation for import, export or analysis).
• Experience analysing and visualising quantitative data.
• Good understanding of GDPR compliance and processes.
• Able to design new processes that are scalable, impactful and user-focused.
• Experience managing projects effectively.
• Confident in communicating change to stakeholders at all levels.
• Creative and inquisitive about how technology and automation can improve efficiency.
• Committed to diversity, equity and inclusion.
• Committed to the mission and values of Action Tutoring.
• Committed to promoting and safeguarding the welfare of children.

You will be likely be more successful in this role if you have:

• Salesforce Administrator Certification (or on track to complete within the next six months).
• Line management experience.
• Experience with data visualisation tools such as Power BI or Tableau.
• Experience using coding languages R, Python or SQL for data cleaning or analysis.
• Experience working in the charity or NGO sector.

Reports to: Head of Impact and Quality

Place of work: Flexible/hybrid. The candidate can be based anywhere in England. Our London office address is: 8-10, Fivefields, Grosvenor Gardens, London SW1W 0DH

Contract and hours:  Permanent, full time contract (37.5 hours)
We offer flexible hours 9.30-4pm as core hours.

Application deadline: Sunday, July 13th, 2025

Interviews: Tuesday, July 22nd – Wednesday, July 23rd, 2025

Ideal start date: Monday, August 18th, 2025 (though we are flexible for the right candidate)

DBS requirement: All Action Tutoring staff must have an enhanced DBS check suitable for the child workforce. 
If you don’t already have one, we’ll process one for you. Should you be aware of any incidents, cautions or convictions that would appear in a DBS check, please notify us when you apply. 

For more information on the role and information about Action Tutoring, please see the attached job pack.

Thank you for taking an interest in applying for this role at Imperial Health Charity. We are looking for a skilled and highly motivated Philanthropy Manager to join our team on a fixed-term basis. In this role, you will be part of a small yet passionate 
and dynamic team raising income from major donors, trusts, corporate supporters and statutory bodies. 

You will be responsible for identifying and securing new gifts at the five-figure-plus level as well as delivering impactful stewardship to your own portfolio of major supporters such as through bespoke reports, hospital site tours and invitations to 
exclusive events. 

As a Philanthropy Manager, you will lead on a variety of fundraising propositions that help our hospitals to achieve more for patients, families and the local North West London community. By collaborating with colleagues from across the charity and Imperial College Healthcare NHS Trust, you will oversee campaigns from the early stages all the way through to delivery and evaluation. 

You will also be responsible for achieving your own targets and objectives, as well as providing ongoing monitoring against agreed milestones and KPIs. You will ensure compliance with fundraising best practice at all times in accordance with the 
Fundraising Regulator.