Support service manager jobs

We’re looking for an Assistant Legacy Officer to join our sector-leading Legacy Management Team. This is a unique opportunity to help steward one of the most meaningful forms of giving - ensuring every legacy is honoured with care, precision, and respect.

In this vital role, you’ll:

• Manage your own caseload of pecuniary legacies, ensuring accurate and timely administration.
• Liaise with solicitors, executors, and supporters to resolve queries and uphold our legacy policies.
• Support the team in maintaining BHF’s reputation as a trusted and professional legacy recipient.
• Help maximise income from bequests, directly supporting our life-saving research.
• Demonstrate ability to engage sensitively with bereaved families.
• Confidently balance workload demands and ensure completion within required timeframes.

Legacies account for over half of our income, making this role central to our mission to beat heart and circulatory diseases for good.

About You

You’ll have experience in legacy administration or managing large volumes of client records using a case management system. You’re confident working with data and understand the importance of accuracy and sensitivity, especially when dealing with personal or financial information.

Your communication skills are excellent and you approach conversations with empathy and professionalism. You’re comfortable using Microsoft Office and other IT systems, and you know how to stay organised and manage competing priorities in a busy environment.

You enjoy working as part of a team and are always open to learning and sharing ideas. You thrive in fast-paced, purpose-driven settings and are motivated by making a positive impact.

If you have worked in a charity setting or have experience with legacy administration or managing bulk client data - we’d love to hear from you.

Working arrangements

This is a fixed term contract ending on 30 September 2026 covering Family Leave.

This is a hybrid role, where your work will be split between your home and at least one day per week, on average, in our London Office. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.

About Us

Our people are at the heart of everything we do. By funding research across six decades, we’ve helped keep millions of hearts beating and millions of families together. We’re investing in ground-breaking research that will get us closer than ever to a world where everyone has a healthier heart for longer.

We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day. 

Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.

Benefits

To find out more about the benefits available at the BHF please download our benefits document at the bottom of our advert page.

Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview stage.

Interview process

First stage interviews will be held over MS Teams week commencing 24th November.

As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, the BHF will use anonymous CV software as part of the application journey.

Should you need any adjustments to the recruitment process, at either application or interview, please contact us.

Due to the nature of this role our recruitment process requires that successful candidates are asked to consent to an Enhanced DBS check and any offer of employment will be subject to a satisfactory check being completed.

Please note that we are unlikely to be able to sponsor applicants in respect of this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship.

We have an exciting opportunity for a Violence Against Women and Girls (VAWG) Caseworker to join the Multi Crime team in Shipley, working 22.5 hours a week.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Role

As a VAWG Caseworker, you will provide structured, tailored support plans based on holistic assessments for individuals affected by crime. These will be predominantly female victims of domestic abuse, sexual violence and stalking, however, could be victims of any crime or gender. You will make initial contact with victims via the telephone, then tailor the support to the Victims preferences i.e. home visits or via conference calls, to explain our services, and assess the impact of crime. Your responsibilities will include developing, delivering, and monitoring safety and support plans, providing resources, interventions, and information to service users.

As a Caseworker you will:

• Manage a caseload of self-referred & referred service users, providing information & advocacy to help them navigate the criminal justice process.
• Conduct risk & needs assessments, ensuring each victim receives tailored support & information.
• Identify barriers to accessing services & work with partners to provide ongoing support.
• Keep accurate & confidential case records.

About You

You will have an understanding of the impact of crime on victims & experience in delivering services within a statutory, voluntary, or multi-agency setting. Experience in managing a caseload and of completing risk & needs assessments would be beneficial.

You will need:

• Strong written & verbal communication skills.
• Competent IT skills, able to use generic systems.
• Good organisational & time management skills, able to manage competing needs and priorities.
• To work effectively both as part of a team & independently
• To develop & maintain partnerships with internal & external organisations.
• The ability to maintain professional boundaries & confidentiality.

This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.

If you are passionate about supporting victims of crime and have the necessary skills and experience, we encourage you to apply.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

We’re an award-winning charity running local learning centres in the heart of the communities where the young people we support live. Our centres provide a high-impact education programme which includes practical learning support, pastoral care, and motivational and confidence-building activities for young people aged 7-18. Our aim is to enable students from the least advantaged neighbourhoods to realise their ambitions and achieve their wonderful potential.

As the UK’s leading university access organisation, our staff team is helping over 60,000 young people each year at its 46 learning centres and extension projects across England and Scotland, and we plan to scale-up our provision to 50 centres over the coming years.

We are looking for graduates who will enjoy working each day with young people and who will thrive in a frontline, community-based, fast-paced and rewarding role.You will be taking up a fixed-term contract as a part-time Education Worker at our centre in Newcastle.

The role at a glance

Contract: Part-time (11.25 hours per week), fixed-term until July 2026

Start date: January 2026

Working hours
11.25 hours per week across 1.5 days

Education Workers are based at one of our IntoUniversity learning centres and work directly with young people, schools and families on a daily basis. It is therefore not a hybrid role and is based full-time in our centres.

Location

IntoUniversity Newcastle East

The role requires intermittent travel in your region (usually within the day) this can involve journeys times of 1 hour+. Occasional travel out of your local area e.g. to London is also required, this may include overnight stays.

Salary

£28,250 per annum (pro rata)

Staff benefits

• Employer pension contributions of 6% (and up to 8% after two years)
• Year round ‘early finish’ Fridays at 4.30pm
• Summer working hours (finish at 1pm on Fridays for six weeks in the summer), pro-rated for staff joining after January in the same year 
• Employee Assistance Programme including access to wellbeing and legal support 
• Life Assurance scheme with Aviva including SmartHealth service with access to 24/7 online GP appointments
• Interest-free new starter loans of up to £1,000
• Cycle to Work Scheme and Travelcard Loan Scheme
• Enhanced maternity, paternity, shared parental and adoption pay and sick pay allowances
• Staff in FOCUS – rewards, competitions and prizes across the year

What could my day look like?

The Education Worker role is a frontline, fast-paced and rewarding role where no two weeks will look the same. A typical day will have different activities, possibly spread between the IntoUniversity centre, partner schools and the offices of a corporate partner.

In the morning, you might be setting off with resources to run a workshop for sixth-form students in their secondary school. In the afternoon you may be setting up the classroom ahead of running Primary Academic Support for young people in your IntoUniversity centre. On other days, you may be travelling to a corporate partner to run a business simulation workshop for 15 year-olds or leading a group of final year primary school students on a campus visit for their graduation.

As an Education Worker, you’ll always be delivering the programme as part of your centre team, which means that any delivery is always a team effort. 

The Senior Digital Marketing & Participation Manager will lead the AMA’s marketing and participation strategy, to build financial growth, visibility, and engagement through co-creation with our community of members. This role will integrate brand development with participatory marketing to develop deeper community connections with members and non-members.

We are looking for someone who will champion innovative, inclusive, and data-informed approaches to build the AMA’s profile and amplify the voices of our members. Our ideal candidate will have strong digital marketing experience at a strategic level, be confident in leading and developing a small team, and have a balanced creative and commercial approach.

As a small team, all of our senior roles include an element of practical delivery and administration. We’re looking for someone who can lead at a strategic level, but is also happy and capable delivering some practical elements within their role too.

Essential experience, skills and attributes

• Experience of leading, developing, and inspiring a small team
• Experience of leading successful digital-focused multichannel marketing strategies driving both income and impact
• A data-driven approach and be confident in analysing data and turning insight into actionable strategy
• Experience in building and engaging digital communities or membership growth initiatives
• A passion for the work, potential, and benefits of the Arts Marketing Association

For more information about the role, and who we're looking for, please visit the AMA website to view the full advert and download the job pack. 

Please note: the AMA is a 4-Day Week organisation, so our full time hours are 30 working hours per week (32 including breaks) for full time salary. These are usually worked Monday - Thursday, with Fridays as a non-working day, but we can be flexible on this. 

Job Title: Ability Works Employment Support Coordinator

Location: Rochford, Basildon & Castle Point

Reports to: Ability Works Employment Manager

Salary: £16,438.50

Job Type: Part-Time, Permanent (22.5 hours per week)

Hamelin exists to reimagine life for individuals with learning disabilities and autism, enabling limitless possibilities. Hamelin is seeking a passionate, self-motivated and confident coordinator to support our expanding Ability Works project. In this diverse role, you'll play a pivotal part in ensuring our individuals meet their goals and create a lasting impact in our communities as well as being the first point of call for new individuals accessing the service.

Ability Works - This initiative focuses on enabling adults with learning disabilities and autistic people to gain meaningful and fulfilling paid employment. The project thrives on outcomes, motivation and a can-do approach.

This role is crucial in making sure we deliver exceptional service, stay compliant, and run our project efficiently— whilst ensuring our mission, vision and values are not compromised. 

The Employment Support Coordinator will regularly meet with participants to listen, offer support and help them identify their best job match, reflecting their skills and aspirations.

In your day-to-day role, you will be striving to build, expand and strengthen the project whilst working closely with the Employment Manager to ensure all key performance indicators and any project targets are met. The role is responsible for onboarding individuals into the project as well as delivering face-to-face mentoring, work experience in and outdoors and coaching.

Project Skills:

• Support with the daily operations of the project scope.
• Supporting individuals through CV production, profiling, interview techniques, attending interviews, workshops, job clubs and managing their health at work.
• Adhere to the strategies to grow and enhance the projects, meeting the ever-changing needs of those we support.
• Identify skills gaps for participants and offer Asdan short courses to support development.
• Building relationships with community partners including DWP, Social Care and prescribers, and other charities and government organisations to gain referrals for the project.
• Sourcing job opportunities for your participants through regular contact with key local employers.

Teamwork:

• Work in partnership with Hamelin’s service offer, especially the Links service and Opportunity Center.
• Ensure the project remains a motivated team that aligns with our values and goals.
• Report on the performance of the current project, providing feedback and support to ensure high standards of care and efficiency.

Compliance and Quality Assurance:

• Follow Hamelin’s policies and procedures to maintain best practices and regulatory standards.
• Implement and oversee quality assurance processes, including gathering feedback from project participants and colleagues to keep improving our service delivery.
• Engage with and become involved with continuing self-development.

Stakeholder Engagement:

• Identify, build and maintain strong relationships with project participants, families, local and health authorities representatives, and other key stakeholders.
• Represent the Charity and service at meetings, events, and forums, advocating for the needs and rights of those we support.
•  Work closely with other teams and services within the charity to ensure a unified approach to care and support.

Business Development:

• Identify and exploit opportunities for expanding the service, from new partnerships and funding sources both inside and outside health and care to innovative care models.
• Prepare and present feedback and data when required, to the Employment Manager.
• Lead marketing and promotion of the service, boosting awareness. interest and attracting new project participants.

About You

It’s essential that:

• You have at least two years’ experience within a coordination/administration service for individuals with learning disabilities and/or autism.
• You have a proven track record of successful project administration.
• You hold a valid driver’s license and have access to a vehicle.
• Be ready to work flexibly, which could include weekends and bank holidays. You might also be asked to work in different services as needed.
• We are a values-driven charity, and it is essential that all our colleagues truly live out our core values which are - We think differently, We enhance lives and We are community.

It’s desirable that:

• You have experience working in a charity or non-profit organisation.
• You have links within community services.
• You have experience in IT systems.
• You’re familiar with the local community and relevant stakeholders.

*Interviews to be held the W/C 17th of November*

We’re looking for an enthusiastic, creative and organised Events & Fundraising Officer to join our small, dedicated team. Working closely with the rest of the Events & Fundraising team, you’ll help deliver and grow LLST’s fundraising events across London and the South East, including the London Legal Walk, Regional Legal Walks, Great Legal Bake, and Great Legal Quiz, as well as manage our third party challenge events. You will help to engage our supporters and large database in the legal community to generate fundraising.

You will play a vital role in the planning and organising of LLST’s flagship London Legal Walk, bringing together over 19,000 members of the legal community to walk 10km through central London and raise vital funds for over 100 free legal advice charities.

The role involves coordinating event logistics, managing supporter journeys and communications, maintaining our online presence, spreading the word about the importance of the work we do, and helping to develop our fundraising strategy. You’ll also line manage the Events & Fundraising Assistant and play a key role in maintaining LLST’s excellent reputation.

This is an exciting opportunity for someone passionate about social justice and events who’s ready to make a tangible impact while building their career in the charity sector. We offer a supportive, collaborative working environment with hybrid working and opportunities for professional development. Some evening and weekend work will also be required.

Do you want to support people with mental health issues in a moment of crisis?

Are you calm, non-judgemental and able to work effectively with people experiencing distress?

If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.

Job title: Mental Health Administrator – Complex Needs and Community Services
Reference number: 314
Salary: £25,233 per annum FTE (£20,186 per annum actual for 30 hrs p/wk)
Contracted hours: 30 hours per week
Reports to: Director of Complex Needs and Community
Contract length: Permanent
Working base: One of 7 Herts Mind Network Wellbeing Centres closest to home.

We have a vacancy for a Mental Health Support Administrator to join our team.

About Us

For over 50 years, we have supported the people of Hertfordshire with their mental health. We offer a range of Community Support services which provide advice, information, onward referral and holistic outreach support to people who are experiencing mental ill-health or who need help with their mental wellbeing. Our high quality services are flexible and we help people to resolve real-life difficulties and to improve their own independence, quality of life and wellbeing. Each year, we help 15,000 people experiencing mental ill health.

We are a local Mind, affiliated to national Mind, the leading mental health charity in England and Wales. This means that we are an independent charity responsible for raising our own funds through contracts, grants and fundraising.

About our Complex Needs & Community Services

Hertfordshire Mind Network’s (HMN) Complex Needs and Community Services have rapidly expanded. The services portfolio includes, The Community Support Services, The Domestic Abuse Service, Bounce Back, Complex Needs Housing Service, Flourish (for refugees and asylum seekers), Primary Care Network Service, Peer Support, Wellbeing Services and our newest services at The Sadie Centre. The services provide one to one outreach and community-based support for people across Hertfordshire as an alternative to statutory pathways. As an integral member of our diverse team, you will work closely with staff supporting services with administrative needs.

About You and the Role

The Mental Health Administrator will be a key member of the Complex Needs and Community services, providing effective administrative support to the team, ensuring accurate and effective policies, communication and procedures are in place.

Key responsibilities

• To support the Complex Needs and Community teams to process referrals and make 72-hour initial referral phone calls
• To be the first point of contact for HMN callers via telephone, email and in person – providing high quality service to every person
• To undertake responsibility for admin duties for the Complex Needs and Community teams, including the processing of mail, responding to internal/external e-mails, word processing, entering accurate statistics, sending out reminders, staff training audits, record keeping audits, diary management and letter writing.
• To work in line with standardised administrative systems across HMN
• To work with the Team Leader for Peer Mentoring for groups to manage admin inboxes, send out meeting place invites and coordinate Peer Mentoring services
• To support with monitoring and evaluating services
• To check and process invoices
• To support the team with recruitment admin and staff induction
• To provide sickness/annual leave cover for our wellbeing centre admin teams, answering the main switchboard to answer enquiries
• To support the Director of Complex Needs and Community and the wider Senior Leadership Team as required with administrative tasks
• To support the teams as appropriate with client casework

We offer:

• Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
• An additional day of leave each year for your birthday following completion of probation period.
• Ongoing training relevant to your role.
• An Employee Assistance Programme.
• Eligibility for blue light card.
• Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.

Being able to drive and having access to your own vehicle (or equivalent) is essential for this role.

Closing date for receipt of applications is Friday 5th December 2025 at 5pm.
Interviews to be held on a rolling basis.
Please note we may close the advert early if sufficient applications are received.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team.

No agencies please.

Young Carers Support Coordinator (Families Lead)

Winchester, Hampshire (Hybrid)

£26,390 per annum (FTE / Actual Salary: £15,780)

Part-time (22.5 hours per week to include a Wednesday and Thursday)

Our client is a small independent charity who supports young people who take on caring responsibilities for an unwell or disabled family member between the ages of 8 - 25. They provide programmes of support to empower Young Carers to look after their physical and emotional wellbeing and have experiences they would otherwise miss out on.

They believe that Young Carers are children first, and should be free to develop emotionally, and take full advantages of opportunities for educational achievement and life success.

As a Young Carers Support Coordinator (Families Lead), you will work as part of a small dynamic team to deliver their support programmes for Young Carers. This will include supporting their exploration programme and activities programme and young adult carers programme.

You will also coordinate the organisations referral and assessment process form start to finish. This will include database entry, contacting referrers, allocating cases and booking and carrying out assessments. You will also provide on-going support to families via phone, referrals, signposting and attending relevant multi-agency meetings.

They run an Exploration Programme which focuses on wellbeing – this currently runs on Wednesday afternoon/evenings during term time.

They run an Activities Programme which focuses on new experiences and respite – these are daytimes during school holidays. Usually, two or three per school holiday week.

This is a great opportunity to work for a well-respected charity. Key benefits include opportunities for hybrid and flexible working, 24 days a year annual leave (pro rata), a workplace pension scheme with employer contributions, and a chance to learn and grow with an organisation that is passionate and creative about its mission.

PLEASE NOTE: There may be opportunity for short-term or ad-hoc extra hours, particularly between Feb 2025 – Feb 2026 due to a maternity leave cover. Plus, further opportunities in the future as we hope to grow the organisation, funding dependent.

Our client is not able to negotiate on the salary due to funding restraints.

As part of their commitment to safeguarding, please note that this post is subject to an enhanced Disclosure and Barring Service (DBS) and reference checks.

Interviews will be held on Tuesday, 18th of November 2025.

Application deadline – Thursday, 12th of November 2025.

Interested? When you click apply you will be taken to our client’s careers page where you will need to follow the instructions and complete an application form.

They look forward to receiving your application!

An exciting opportunity has arisen for a Senior People Manager to join a well-respected organisation based in Central London.

This is a full-time, permanent role leading the People team to deliver high-quality HR services and strategic initiatives, ensuring employees feel supported, valued, and empowered to contribute to the organisation’s mission.

Key responsibilities of the role:

• Lead and develop the People team to deliver outstanding HR service and employee support
• Oversee policy development, employee relations, and performance management processes
• Implement and embed the organisation’s People Strategy in collaboration with senior leadership
• Drive continuous improvement across HR operations, including recruitment, onboarding, and learning & development
• Ensure compliance with employment legislation, GDPR, and internal policies
• Manage payroll and employee benefits in partnership with Finance and external providers
• Champion wellbeing, diversity, and inclusion initiatives across the organisation
• Produce and analyse HR data and reports to inform decision-making and strategy
• Act as a trusted advisor to leaders and employees on complex people matters
• Support organisational change activities, including restructures and talent development

Ideal candidate profile:

• CIPD Level 7 qualified with extensive generalist HR experience
• Proven people management skills, with the ability to lead and develop a team
• Strong knowledge of employment law, HR systems, and data protection
• Excellent communication, organisation, and problem-solving abilities
• Experience in policy development, employee relations, and learning & development
• Confident working with HR platforms such as Cascade or similar
• Passionate about delivering inclusive, high-quality HR services and continuous improvement

Location: Central London

Salary: £48,500 per annum (non-negotiable)

Working hours: Full-time, 36.25 hours per week

Working pattern: Hybrid

Contract: Permanent

This vacancy is being actively shortlisted, so early applications are encouraged. We are an equal opportunities employer and welcome applications from all backgrounds.

Job Title:            Public Affairs Manager 

Reports to:           Head of Policy and Campaigns

Location:         Hybrid & Borough High Street, London SE1 (2 days a week in the office)

Salary:             £46,000 

Contract:         18 months (with potential for extension)

Hours:                35 hrs per week.

About the role

We’re looking for a resourceful, experienced public affairs manager to join our dedicated team working to bringjustice, meaningful recognition and lasting health improvements to a community that has suffered as a result of the biggest treatment scandal in NHS history.

This is a rare opportunity to work for an organisation with a high profile within the political and health policy landscape with a 50-year track record of effective advocacy for our small community of people living with genetic and acquired bleeding disorders and their families. Most importantly, this role has the potential to directly improve peoples’ lives. 

Around two thirds of our members are impacted by the contaminated blood scandal of the 1970s and 80s, which was recently investigated by the Infected Blood Inquiry. The resulting report in 2024 recommended improved health resources for people with bleeding disorders as well as compensation and support for those infected and affected by the scandal.

Although significant progress has been made, there’s a lot more to do. Maintaining political pressure and keeping this issue in the public eye are essential to ensure our members receive the support and recognition they deserve. As public affairs manager you will bring energy, contacts, knowledge and ideas to strengthen and broaden engagement with MPs, peers and decision-makers. 

In addition to our infected blood work, you will support other projects, including challenging gender inequality in accessing treatment and care and ensuring that people living with rare bleeding disorders have access to the latest cutting edge technologies.

Background and purpose 

We are the only UK-wide charity for all those affected by a genetic bleeding disorder, a community of individuals and families, healthcare professionals and supporters.

For more than 75 years we have campaigned for better treatment, been a source of information and advice and supported people living with life-long conditions.

We want to ensure that everyone affected by a bleeding disorder: 

Lives the best life that they can

Never feels alone or isolated

Feels empowered and confident. 

We do this by: 

Improving understanding about living with a bleeding disorder

Providing support at all life stages

Influencing and advocating on policy and access to treatment. 

More than 40,000 men, women and children in the UK have a diagnosed bleeding disorder, and the number rises every year. Membership of the Haemophilia Society is free and open to all. 

Key Responsibilities:

• Develop our public affairs strategy to forward the policy goals of THS 
• Translate the governmenthealth strategy and communicate its impact on the bleeding disorders community.
• Support the APPG on Haemophilia and Contaminated Blood, acting in capacity as THS secretariat to the group
• Develop and maintain relationships with MPs, peers and other health policy stakeholders. Recognising and creating opportunities to promote the work and strategies of THS and raise issues in the houses
• Working closely with the team to lead on the legislative changes which would impact on the infected blood community 
• Represent the interests of THS and its policies at parliamentary events and relevant stakeholder groups
• Represent THS in areas such as the life sciences,access to treatment and care in the UK

·Track relevant activity in Westminster and provide relevant updates to colleagues

• Work alongside communications team to produce updates on public affairs activities.

Person Specification

Experience, qualifications

Essential qualities, skills and experience

·Evidenced experience of working within the public affairs environment in the UK 

·A demonstrated understanding of the challenges in health, disability and work policy

·Ability to recognise and create opportunities within the political environment to represent the views and needs of THS and its members.

Experience of developing and implementing campaigns with demonstratable outcomes. 

·Ability to prepare and manage the production of policy papers, briefings, submissions, speeches and reports

• Experience of organising and supporting parliamentary events 
• Excellent organisational skills and ability to plan ahead, keep records, manage deadlines, prioritise workload and maximise your use of time.
• Ability to work in a team as well as to use individual initiative and judgement.

Desirable qualities, skills and experience

• An understanding of long-term health conditions, their impact on patients and families, and how being affected might act as a motivation for fundraising
• An understanding of the rare disease and specialised commissioning environment
• Experience of working for a third sector organisation.

Personal qualities

·A warm, compassionate and empathetic personality with the ability to develop positive relationships with people from all 

·Be an effective member of the team, recognising, respecting and promoting the different roles and diversity of the individuals in the team and presenting a positive impression of the team and The Society.

·A highly motivated, supportive and collaborative team worker. 

·Values-driven with a proven commitment to social inclusion and equal opportunities.

Other requirements

• Must be prepared to occasionally travel throughout the UK and to work varying hours including evenings and weekends as required.
   
• Due to the nature of our work with children and vulnerable adults, this role will require a DBS check and checks on previous employment.

What we offer:

Competitive Salary

Generous Pension Contribution Agile Working

25 days’ holiday (pro rata) plus an additional day for each year of service up to 5 years Well located office very close to Borough Market.

The Haemophilia Society is an equal opportunities employer.

“We were fortunate enough to meet the Spoons volunteers at Oldham and North Manchester. My husband and I couldn’t be more grateful. They’re such a friendly, welcoming face. Having a baby in the NICU is such a stressful, frightening time. It’s not an experience you expect to go through.” [Lee, Shanice and Saskia’s Story].

Spoons is a charity dedicated to supporting families through neonatal care. Their sole aim is to facilitate a community where families who have experienced neonatal care, can come together and feel safe in sharing their experiences and supporting one another. Do you want to form part of the team that support families just like Saskia’s?

The charity was founded in 2015 by Kirsten Mitchell, after she sought support from other parents she met on the neonatal unit. Spoons evolved from the acronym: Supporting Families of Oldham Neonates and over the past 10 years they have continued to grow and now support thousands of families across Greater Manchester.

With an inspirational history, and exciting future ahead, we are delighted to be partnering with this wonderful charity to find them a Fundraising Manager, someone to lead on income generation at this pivotal time.

The Role

The Fundraising Manager will lead on the delivery of a sustainable and diverse fundraising strategy. The main responsibilities will include:

• Developing and delivering a fundraising strategy and annual income plan.
• Growing sustainable income across all fundraising streams, predominantly Community, Individual Giving, Corporate partnerships and Events.
• Building, nurturing and stewarding supporter relationships.
• Overseeing and executing fundraising marketing and communications strategies.

The Person

We are looking for a self-motivated, ambitious individual with a proven track record of delivering fundraising income and a knowledge of a variety of income streams. You should also have an understanding of fundraising regulations, GDPR, and a keenness to keep abreast of fundraising best practice.

Additionally, you should be excellent at building relationships with a variety of stakeholders. You must be organised, driven and resilient, and able to multitask effectively in this varied and interesting role. We are also looking for candidates who are creative with the ability to write compelling communications including social content, campaigns and proposals.

This role is a wonderful opportunity to build on previous success and shape the future of fundraising for Spoons to make a real difference to the families this charity supports.

Why Spoons?

Spoons are often described as “a guiding light” and “a lifeline,” and NHS colleagues say that without Spoons, parents’ experiences on neonatal units would be significantly harder.

Joining the small, but mighty, team at Spoons provides a unique opportunity to become part of something incredible, something that will continue to help families across Greater Manchester at a time they need it more than ever. Not only is the team at the Spoons passionate about the work it does, but also puts huge emphasis on creating a positive working culture that supports staff and makes them feel valued in their roles. With a caring, supportive and ever changing working environment you will also receive a generous holiday allowance, a flexible working culture with sensible work-life balance and access to a range of professional development opportunities.

Is ensuring every family in Greater Manchester affected by neonatal care has the compassionate support they need something you feel passionately about? If so, we would love to hear from you.

Please note that this role requires an enhanced DBS.

If this sounds like the type of role and charity that could suit the next phase of your career, then do get in touch. To register your interest please apply here, or for more information contact Charlie, Leanne or Jen at Charity Horizons.

Please note: If you would like to submit an application or express your interest in an alternative format such as audio or video upload, or require any adaptations for your initial engagement with us, please contact either Jen or Leanne who will be happy to advise on this.

Please also be aware that we use anonymous recruitment methods when submitting shortlists for all our roles and we only work with organisations that are happy to engage with us in this way.

Charity Horizons is an equal opportunities employer and as such actively promotes equality, diversity and inclusion in the workplace. We welcome and encourage applications from all suitable candidates irrespective of age, disability, hidden disability, race or national origin, religion or belief, gender, gender expression, political view, sexual orientation, medical condition and pregnancy.

Help us to bring nature benefits to more communities across the UK

Groundwork is supporting the development of a growing network of Green Community Hubs – places where people can come together, connect with nature, and access a range of services. We’re looking for a new Development Manager to take these plans to the next level.

Green Community Hubs Development Manager, Groundwork UK

• 2-year fixed term contract
• 22.5 hours (3 days) a week
• Hybrid working, with regular days in our Birmingham office
• Salary: £27,199

Groundwork is a national charity working to address poverty and improve the environment in three connected ways:

• We help people create better places
• We help people improve their prospects
• We help people protect the planet

Groundwork UK is looking to recruit a Green Community Hubs Development Manager.

Working with colleagues across the country, this role will help us to build on good practice, develop external partnerships, and drive income generation plans to grow and sustain our Green Community Hubs network. The successful candidate will need an understanding of community development, a passion for working with people and nature, and a track record of securing external funding.

We’re particularly interested in receiving applications from people who are from ethnically diverse backgrounds, are disabled, are from low-income households, or are not currently in employment.

Closing date: 12 noon Monday 10th November 2025
Proposed Interview dates: Week commencing 17th November 2025

To Apply and for More Information:

If you would like to apply and find out more about this position, please click the apply button to be directed to our website. 

No agencies please. CVs will not be accepted.

Job Title: Volunteer Officer - VAC161

Working Hours: 37.5 hours per week (Flexible working offered by agreement)

Salary: £27,000 per annum

Contract: Permanent

Deadline: COP Tuesday 18th November 2025

Telephone Screening: CV's will be considered as they are received.  Shortlisted applicants will be invited to a telephone screening call between Friday 14th November and Monday 24th November.

Interviews to take place: Tuesday 2nd December

Location: Hybrid - Leeds Hospitals Charity offices at St. James’s and LGI hospitals with occasional home-working.

Do you want to work for a Charity that offers flexible working, training and development and a culture that is committed to the health and wellbeing of its employees?  Do you have experience in volunteer recruitment? Do you have a knack for building strong and meaningful relationships? If so, we want to speak to you.

Leeds Hospitals Charity

Leeds Hospitals Charity is proud to support Leeds Teaching Hospitals NHS Trust. At Leeds Hospitals Charity, we work with NHS staff to improve the experience of patients and families. We are passionate about healthcare and about making our hospitals amazing.

People are central to everything we do at the Charity.  Our home city of Leeds is multicultural, and we embrace its diversity. Difference is to be celebrated; it inspires innovation and makes us stronger. For us equality, diversity, and inclusion are fundamental principles. They underpin our goal to support the communities of the hospitals in Leeds.

The Role

Working alongside the Volunteer Manager for Hospitals, the Volunteer Officer for Hospitals role  provides support to deliver our ambitious volunteer strategy. This role is responsible for the recruitment, training, induction and recognition of volunteers in our hospitals.

The person will: 

· Ensure that volunteers in hospital roles are recruited in line with charity recruitment procedures following SAFER recruitment practices and NHS England recruitment procedures as appropriate. 

· Build and maintain successful relationships with key stakeholders across the charity, Leeds Teaching Hospitals, and organisations across Leeds.

· Support the development and delivery of a recruitment plan for hospitals volunteering to ensure recruitment targets are met.

· Support on delivering a communication strategy that underpins recruitment targets for the hospitals.

· Ensure that all volunteers are offered an inclusive, rewarding, sustainable and equitable reward and recognition programme that regularly says thank you and aids retention. 

· Responsible for ensuring that the volunteer management database (CRM) is kept up to date for hospital volunteering and utilised in line with internal processes. 

· Deliver a volunteer training programme that ensures every volunteer in hospital roles receives appropriate mandatory and optional training as required by their role and has the opportunity for additional learning and development opportunities.

The successful candidate will have:

· 2+ years’ experience of recruiting volunteers or paid staff.

· Have a passion to work with and support volunteers of all ages, backgrounds and abilities.

· Knowledge and understanding of volunteer best practice.

· Knowledge of safeguarding and GDPR in a volunteer setting.

· Experience of delivering training in different formats.

· Strong written and verbal communication skills, including networking, influencing and relationship-building skills. 

Full Job Description can be found on our website. If you would like to speak to us to discuss the role, or want to know more about the Charity and our teams, you can contact Clare Silverleaf.

Benefits:

· 27 days holiday a year plus bank holidays with the option to buy additional holiday.

· Paid birthday day off upon successful completion of probationary period

· Additional annual leave days based on length of service

· Volunteering Days

· Unlimited access to our online Learning & Development Portal

· Line Management Training Programme

· Pension scheme- 5% employer contribution

· Annual pay review

· Health & Wellbeing support including:

o access to an Employee Assistance Programmes and trained Mental Health First Aiders

· Life Insurance Protection

· Cyclescheme

· Car Lease Scheme

· NHS Blue Light Card and Discounts

For more information about the position and the charity, please visit our website by searching Leeds Hospitals Charity.

As a Disability Confident Employer we commit to offering all applicants who consider themselves to have a disability an interview if they demonstrate they possess the essential skills and experience required for the role. Please advise on your covering letter if you consider yourself to have a disability.

Thank you for taking the time to apply for our position. We appreciate your interest in Leeds Hospitals Charity. If your application is selected to continue in the interview process, a member of our HR Team will be in contact with you before the scheduled interview date.

About us

NCT is a charity with a clear mission: to support people as they become parents, through pregnancy, birth, and early parenthood.

With a 65-year history of transformative change, we are a vibrant community of volunteers, practitioners, peer supporters, members and advocates. We are the largest parenting charity in the country and over the decades we’ve supported millions of people on their unique journey into parenthood. 

While many know us for our antenatal classes, we also do much more. We campaign on issues that matter to parents, provide infant feeding support, and run thousands of free community events and activities led by our amazing volunteers. We also support families facing challenges like social isolation, feeding difficulties, and poor mental health. We offer support in communities, in hospitals and online.

Job Title: Kent Infant Feeding Peer Supporter

Contract: Fixed term to 1st January 2029

Contract type: Part time

Hours per week: 16 hours per week

Location: Community based with travel around Ashford, Canterbury, Dover, Faversham,                                                                        Folkestone  & Hythe, Margate, Ramsgate and Thanet.

Salary: £24,500 FTE

Closing date: Sunday 16th November 2025

Interview date: Interviews will be conducted week commencing 24th November 2025

About the role

Join our passionate team and contribute to the meaningful work that transforms the love of parents and families. The Kent Infant Feeding Peer Supporter role is vital in the delivery of community Infant Feeding Peer Support within the region. Offering support face to face within the community, family hubs, local hospitals, within families homes and virtually via social media platforms, phone and video calls.

Your role will include: 

• To provide breastfeeding and infant feeding peer support to parents and.
• Support in delivering inductions and offer shadowing for volunteer peer supporters.  

• To attend regular supervision/support sessions.  

• Collecting data as and when required including case studies and narrative of work with the communities.   
• Attend meetings relevant to safeguarding duties to ensure effective and informed practice, responding to and supporting safeguarding concerns.

About you

· Trained NCT Breastfeeding Peer Supporter or equivalent with appropriate experience, or willing to train.

· Have a passion for breastfeeding and ensuring every family in Kent has accessible support.

· Experience of working with families from diverse backgrounds.

· Good interpersonal skills with the ability to create rapport with a range of people.

· Have knowledge of the local perinatal services and communities within the Kent area.

Our Benefits – What we offer you

We value our team and offer fantastic benefits to support your well-being and professional growth:

· 30 days annual leave (excluding Bank Holidays)

· Pension matched up to 5%

· Flexible working options to suite your lifestyle

· Employee Assistance Programme, including 24/7 GP access, personalised counselling, legal advice and more

· Cycle to work scheme to support sustainable commuting

· Life Assurance for peace of mind

· Free eye test for all staff, with further discounts

· Blue Light discount card

At NCT, we’re committed to fostering an inclusive and diverse workforce. If you need reasonable adjustments during the recruitment process or within your role, please let us know—we’re here to support you.  Ready to make a difference? Apply now and be part of something truly special!

How to apply

Visit our website for details on how to apply