Support team manager jobs

Are you passionate about tackling health inequalities and championing community-led approaches to wellbeing?

Cambridgeshire ACRE is looking for a skilled and driven Rural Health and Wellbeing Manager to lead the design and delivery of inclusive, sustainable programmes that improve the lives of people in rural communities across Cambridgeshire. This is an exciting opportunity to make a real and lasting difference at a strategic and grassroots level.

We’re a small but mighty rural development charity that believes in working alongside communities to create lasting change. Our growing portfolio of rural health and wellbeing initiatives includes our successful Village Agent scheme and place-based community support programmes. We’re now looking for someone who can take the lead in developing this area of our work — expanding its reach, increasing its impact, and securing its future.

You’ll be responsible for:

• Leading the delivery and development of health and wellbeing projects, ensuring they are well-managed, funded, evaluated and embedded in local systems

• Supporting and managing a team of Village Agents

• Building and maintaining strong relationships with local communities, health and care partners, funders and commissioners

• Advocating for the needs of rural residents and helping communities create their own local wellbeing solutions

You’ll need to be a confident project manager and relationship-builder with a solid understanding of health and/or social care policy. You’ll bring experience of working with volunteers and communities, strong facilitation and communication skills, and a real commitment to inclusion.

We offer a supportive and flexible working environment, the chance to lead meaningful work that matters, and the opportunity to shape the future of rural health and wellbeing in Cambridgeshire.

Hourglass is the only UK-wide charity dedicated to ending the abuse, harm and exploitation of older people. We work to create a safer ageing society where everyone can age safely and with dignity, and where older people are recognised, respected and supported.

Our services include a 24/7 Helpline, casework programmes, policy advocacy, and awareness-raising campaigns. We exist to end the harm, abuse, neglect and exploitation of older people – and we support those affected by it.

We are looking for a digitally-savvy, creative and data-driven Digital Fundraising Officer to help drive income and supporter engagement across all digital channels. This is a new and exciting role within our growing fundraising and income generation.

You will be responsible for designing and delivering effective digital fundraising campaigns – from planning and copywriting, through to creative development, audience targeting and performance analysis. You’ll manage content across Hourglass’s fundraising webpages, and support the delivery of integrated, multi-channel campaigns that raise vital income and increase the visibility of our mission.

This is an opportunity to shape and grow digital fundraising at a UK-wide charity making a difference to some of the UK’s most marginalised older people. You will need to be comfortable with managing personal data, handling sensitive content with discretion, and working within a safeguarding framework

MAJOR DUTIES AND RESPONSIBLITIES:

Campaign Development and Delivery

• Plan, deliver and evaluate digital fundraising campaigns, including appeals, donor journeys, social media fundraising, and community giving.
• Produce engaging, emotionally resonant content that is tailored to different audiences and channels.
• Coordinate campaign creative across email, website, social media and advertising platforms.
• Develop and test different formats and approaches to increase supporter conversion and retention.

Website and Digital Content

• Coordinate fundraising content for the Hourglass website, ensuring pages are user-friendly, up to date and optimised for conversion.
• Collaborate with colleagues across all teams to create informed narrative and ensure consistency in messaging and visual identity.

Design and Creative

• Produce high-quality and on-brand graphics, animations and digital assets using tools such as Canva, Adobe Creative Suite, or similar.
• Support the development of campaign visuals and branded fundraising materials for use across platforms.

Supporter Journeys and Data

•  Build and optimise email supporter journeys using CRM and email tools (e.g. Donorfy, Mailchimp).
• Track supporter engagement using Google Analytics and CRM data, feeding insights into campaign development.
• Ensure all supporter data is handled securely and in line with GDPR and Hourglass’s internal policies.

Please see Job Decsription for full details of Job role and Person Specification

This key role within the leadership team is responsible for the diverse administrative functions of the charity, people management, facilities, governance, marketing, communications and fundraising.

If you're ready for a new challenge and thrive on keeping things running smoothly, we'd love to hear from you.

Essential criteria include a full driving licence and access to own transport for work purposes.

Title: Male Live In Support Worker

Responsible to: Senior Support Worker

Responsible for: Young people living in the accommodation (4 young people aged 16 – 18 years old seeking asylum in the UK).

Location: This is a live-in, residential role based in a supported accommodation home in Cambridge. Some work will be based in our office buildings.

Hours: 25 hours per week on duty – this is a mixture of day, evening and weekend shifts. Two days a week will be off duty.

Leave: Two nights a month can be taken as nights away from the home. This in addition to annual leave allowance. Annual leave - 33 days (converted into hours) pro-rata for number of hours worked

Salary Band: £24,754 - £28,454 per annum. We will pay a full-time salary based on the role being a live-in role

Benefits in kind: Rent-free accommodation, including Wi-fi, gas, electric and council tax bills.

Contract: Permanent

Start Date: September

About Us: Baca is dedicated to supporting unaccompanied young refugees, helping them achieve their potential and rebuild their lives for a better future. We are looking for a passionate and dedicated Support Worker to join our team and make a real difference in the lives of young asylum seekers and refugees.

Role Overview: As a Support Worker, you will provide advice, assistance, and support to young people in the home. You will be a key member of the Support Team, delivering Baca’s services in line with our Vision and Values. Your role will include attending to the practical and emotional needs of young people, supporting the development of living skills, and helping them manage and look after a home.

Key Responsibilities:

• Welcome newly arrived young people into the accommodation, ensuring they feel safe and able to rest.
• Support young people in developing independent living skills, physical and emotional wellbeing, personal safety, education, and social engagement.
• Act as a positive role model, offering advice, guidance, and assistance.
• Train young people in living skills such as washing, cleaning, cooking, and budgeting.
• Provide emotional support during times of difficulty, anxiety, or stress.
• Encourage young people to maintain a healthy routine, including attending education and social activities.
• Work collaboratively with the Rebuild Team to ensure all young people are safeguarded and supported.
• Maintain good communication with relevant team members and social workers.
• Ensure regular reporting requirements are met, in line with Ofsted regulations.
• Participate in team meetings and contribute to achieving young people’s outcomes.

Person Specification:

• Passionate about supporting unaccompanied young people and helping them achieve their potential.
• Excellent interpersonal skills with the ability to inspire and motivate young people.
• Self-motivated, responsible, reliable, and able to manage your own time and workload.
• Supportive, approachable, and willing to set boundaries in line with Baca’s values.
• Ability to work as part of a diverse team and in partnership with external stakeholders.
• Knowledge of safeguarding practices and issues faced by young asylum seekers and refugees.
• Experience in working with young people, particularly in a 1-2-1 and group setting.
• Good ICT skills and ability to manage multiple tasks.
• Ability to drive and access to a vehicle is essential.

Other Requirements:

• The successful applicant will be required to have an enhanced DBS check.
• Adherence to all Baca’s policies and procedures.

How to Apply: If you are passionate about making a difference and meet the above criteria, we would love to hear from you. If suitably strong candidates are shortlisted before the deadline, in-person interviews will take place immediately after shortlisting.

Join us at Baca and help us support young people to rebuild their lives and achieve their dreams!

Please note: We cannot offer sponsorship for this role as Baca is not on the Home Office list.

We're looking for a kind, compassionate and resilient Bank Support Worker to join our services in Hertfordshire.

£13.85 per hour on a zero hour contract.

Want to feel in control of your career? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Within the Hertfordshire patch Bank Support Workers may be able to work shifts from five different services all working with Learning Disabilities with a focus on Positive Behaviour Support. Bank Support Workers will provide support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices. Within Learning Disability services, this will include providing physical, domestic, emotional and social care. While carrying out activities Bank Support Workers should deal with all customers, visitors and staff in a professional and appropriate manner and report to Look Ahead staff and management any observations relating to customers' welfare.

What you'll do:

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

- Working proactively with other members of the team to handle the service caseload and administrative responsibilities
- Building supportive, trusting relationships with customers
- Conducting key work sessions that are innovative and engaging in order to achieve Support Plan goals
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
- Proactively manage risk and safety both in and outside of their physical living environment
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
- Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
- Report any observations relating to customers welfare
- Develop and maintain links with all key agencies and service providers in the local area to provide a range of engagement opportunities for customers in the community
- Enable customers to make full use of community facilities by providing support as directed
- Carry out support duties to enable customers to integrate into the community including e.g. accompanying the customer to attend benefit agency appointments and meetings, go shopping, to enquire at colleges about possible courses, to visit various public amenities
- Empower customers to ensure they receive the service and benefits they are entitled to
- Engage in learning and development activity to increase knowledge and skills
- Ensuring Look Ahead Health and Safety policies are adhered to at all time and to uphold all health and safety responsibilities within relevant policies and local protocols
- Adhering to all other Look Ahead's policies and procedures
- Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team
- Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible
- If a need arises, deliver all aspects of support to enable a customer to develop independent living skills as appropriate to the individual needs of the customer. In some services, this will include delivering personal and physical care as appropriate
- Carry out security duties to ensure the safety of the customers and premises
- Monitor the CCTV throughout the shift
- Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned

The above sets out the key responsibilities and typical tasks, however not all of these tasks will be relevant to all specialisms. You may also be required to undertake various other tasks and duties to ensure that our customers' needs are fully and effectively met.

About you:
- Is customer-focused - wants to provide a great service to our customers whilst
- respecting professional boundaries
- Approachable
- Can work well on own and also works well as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or
obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Flexible to ensure a job is done well and supports the customers needs
- Open to feedback and personal development
- Thrives on change and enjoys dynamic diverse environments
- Is respectful, articulate and sensitive in style of communication
- Is motivated towards providing an excellent service and has a can do attitude
- Enjoys social interaction and the company of others, joins in local activities to
encourage customer involvement
- Ability to cope positively with challenging and diverse behaviours

For a fu Job Description please visit our website.

We're looking for a kind, compassionate and resilient Support Worker to join our Barnsley Street Project in Bethnal Green, Tower Hamlets.

£18,725.20 per annum, working 26 hours per week.

Want to feel like you're making a difference? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:

• Annual leave increasing up to 30 days with length of service
• Free DBS
• Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
• Fully paid induction programme and further training
• ILM courses and Apprenticeship Programmes
• Cycle to work scheme
• Employee Assistance Programme for 24-7 confidential support
• Online wellbeing resources
• A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
• Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

The Barnsley Street Project is a pilot service funded by NHS money following a bid by East London NHS Foundation Trust (ELFT). The service comprises of Look Ahead staff, ELFT staff, and Tower Hamlets Mental Health VCSE Alliance, formed of 17 local VCSE organisations. The Barnsley Street Project operates 24 hours a day, 7 days a week to provide support for people in the catchment area of one primary care network in Bethnal Green, Tower Hamlets. It provides a variety of psychosocial and clinical interventions, including the provision of 6 Hospitality Beds for short term support and intervention.

Support Workers within the Barnsley Street Project will be expected to support individuals requiring support from the local community that walk in to the service and those staying in our hospitality beds. This support may include providing tailored and co-produced practical, emotional, trauma-informed support to individuals with a variety of challenges relating to their mental health. This may include the management of symptoms, social support, navigating benefits and welfare systems, practical skills and signposting to specialist services in the local authority for intensive or specific support as required.

The shift pattern for this role involves two 13-hour shifts per week (07:30-20:30), including Wednesdays.

What you'll bring:

Essential:

• NVQ Level 2/3 or equivalent with some or equivalent sector work experience

Desirable:

• Experience working in a mental health setting or service.

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:

• We focus on Excellence and innovation.
• We are Caring and Compassionate.
• We are Inclusive and Trusted.
• We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Permanent contract

Hours: Full Time, 35 hours per week

Salary: £45,900 per annum

Location: Home based but this role requires frequent and required travel (2 -3 days a week) across a National landscape (England and Wales) and must be able to access one of the The Children's Society's offices listed below:

-Manchester

-Newcastle

-Leeds

-Birmingham

-Plymouth

-Chelmsford

An exciting opportunity has become available for a Development Manager within our young people's services domain. Due to our growth across our young people's services domain, we are looking for the right candidate to lead and project manage the mobilisation of newly commissioned services within our young people's services domain and/or provide management support to existing services, where capacity is required. The candidate will also be responsible to lead and deliver all mobilisation activities within predetermined timelines, ensuring quality and safe practice at all times, work closely with internal cross-functional teams and manage senior external stakeholders and multiple budgets, to ensure smooth project progression from inception to delivery.

The Children's Society has been helping children and young people in this country for over 140 years. We run local services that support children when they are at their most vulnerable and in desperate need of help. We're there for children, every step of the way.

TYPE OF PERSON WE'RE LOOKING FOR

We are currently looking for an effective project manager, with significant experience of leading young people's services to join our dynamic, ambitious team.

A key part of this role will be your ability to:

-Manage a project team in order to achieve key deliverables set out in the mobilisation plan, to budget and to timescales.

-Make decisions regarding key components of the mobilisation schedule.

-Identify risks and implement mitigation strategies, working at pace.

-Lead communication and collaboration between internal and external stakeholders.

-Implement quality assurance processes and monitor these, outlined in the Safeguarding policy and in line with TCS practices and safeguarding standards.

-Build up relationships and rapport with key strategic stakeholders at pace, over multiple contracts, across a national landscape.

KEY SKILLS AND COMPETENCIES

In order to be successful in this role, you must have:

-Excellent project management skills

-Management/leadership experience within young people's services

-Excellent knowledge of relevant legislation related to Children's Social Care and Health services and/ Relevant Qualifications;

-Excellent Safeguarding knowledge and practice

-Experience of contract compliance and management

INFO ABOUT THE CHILDREN'S SOCIETY

The Children's Society runs over 100 local services that help thousands of young people who desperately need our support, and we campaign to get laws and policies changed to make children's lives happier and safer.

Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.

The Children's Society is committed to safeguarding and protecting the children and young people we work with. As such, all posts are subject to a safer recruitment process, which includes the disclosure of criminal records, vetting checks, and the provision of appropriate references. The number and type of references required may vary depending on the nature and responsibilities of the role, ensuring that each appointment is carefully assessed. We have a comprehensive range of policies and procedures in place to promote safeguarding and safer working practices across all areas of our organisation.

Therefore, candidates applying for work in our Youth Impact Domain will be required to complete an “Employment history_template” document prior to interview. The fully completed document should be loaded by the candidate at the point of uploading your CV.

The closing date for applications is midnight on the 12th August 2025.

IN1

We're looking for a kind, compassionate, and resilient Night Support Worker to join our Young People service in Maidenhead.

£28,173.60 per annum, working 43 hours per week.

Want to feel like you're making a difference? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:

Annual leave increasing up to 30 days with length of service
Free DBS
Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Healthcare Cashplan through our partner Healthshield
Cycle to work scheme
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

Night Support Workers enable people with particular needs to manage their tenancies and live independent lives of their choosing in the community. Night Support Workers are responsible for ensuring continuity of a support service at night and for keeping customers and the building safe.

The shift pattern for this role includes 4 days on, 4 days off with 12 hour shifts.

What you'll do:

Building supportive, trusting relationships with customers and creating a positive atmosphere
Carrying out holistic assessments of new customers which incorporate relevant statutory referral information
Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
Create support plans for providing appropriate services based on on-going assessment and reflecting the services and resources available to enable customer to progress in their recovery
Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking
Provide support and access to relevant services to enable customers to continue their recovery and empower customers to self-manage their medication regimes through individual re-enablement programmes and informed decision making
Undertake support work in partnership with external stakeholders to compliment their interventions
Developing productive relationships with partner organisations to improve service outcomes
Demonstrate strong commitment to the functioning of the staff team and to support colleagues in providing a high level of service and safety to customers
Involving customers in the design, development and delivery of the service
Adhering to lone working protocols and maintaining high levels of awareness in relation to the health and safety of yourself and colleagues
Ensuring Look Ahead Health and Safety policies and local protocols are adhered to at all times e.g. fire risk assessments, fire alarm checks etc.
Being responsible for the handover of key information between shifts
Provide structured support and guidance to other front line staff in their area of expertise
To lead groups and activities - offering a range of appropriate therapeutic and recovery focused interactions and activities
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Are you a highly organised, reliable, and calm administrator?
We are looking for a full time 35hrs per week, proactive Team Administrator to play a key role in keeping Lupus UK running smoothly by providing vital support across all teams and functions. If you are someone who can confidently manage multiple tasks and priorities, enjoys working in a collaborative environment, this role could be perfect for you.

About the role: 

You will provide high quality administrative support across all departments to help ensure the smooth day to day running of our office and operations. This includes being the first point of contact for incoming telephone calls, organising meetings, supporting with event logistics, and maintaining effective internal processes. The role requires strong organisational skills, attention to detail, and excellent communication.

This is a hybrid role, you will be based at our Romford head office three days a week, with two days working remotely.

What we are looking for:

· Proven experience in an administrative or office support role is essential.

· Strong organisational and time management skills, with the ability to prioritise and manage a varied workload.

· Excellent communication skills, both written and verbal.

· Proficiency in Microsoft Office (Outlook, Word, Excel).

· Comfortable handling sensitive and confidential information.

· Confident coordinating meetings and events, including logistics like booking venues and managing communications.

· Experience supporting senior leadership with diary and meeting coordination.

For a full list of duties and responsibilities, please see the attached job description.

Application Instructions
Please submit a CV (no more than three pages of A4) and covering letter with personal statement (no more than two pages of A4).

Your covering letter should explain why you are interested in the role and how you meet the person specification, with examples where possible (unless clearly shown in your CV)

Interviews will take place online on Tuesday 2nd September 2025.
Shortlisted candidates will then be invited to our Romford office for a second-stage informal meeting with SLT and meet staff.

Purpose of the role

As the Board Secretary to the Board of Trustees, you will be responsible for administration support, diary management and meeting organisation of the Board and Board Committees including being responsible for the compiling and distribution of Board packs by co-ordinating input from relevant staff.

Administration support will include assistance with developing and recording annual workplans, minute-taking, action management and support with forward planning for meetings and key events. You will take ownership of the annual meeting schedule and calendar of Board and Committee meetings; you will also be responsible for organising other trustee and CEO related meetings at the discretion of the Chair of the Board.

As Executive Assistant, you will provide high quality administration support to the CEO and Senior Leadership Team (SLT), to ensure the smooth operation of CEO and SLT responsibilities and co-ordinating efforts of various parties to ensure completion of key tasks and actions. 

You will have significant experience of providing accurate proactive and responsive administrative assistance to senior staff and be able to demonstrate experience of developing and managing effective administrative systems.  Additionally, the ability to build and maintain trusted relationships through professional engagement and communication skills, both written and spoken, that are effective, empathetic and adaptable to different situations are key to this role.

You will be highly organised and responsive to others in a way that is both timely and professional, with well-developed time management skills and able to evidence completion of activities. A high level of accuracy and attention to detail is critical to this role, as is the ability to handle sensitive and confidential information with care and integrity.

Key responsibilites

Board Secretary 

• Develop and maintain annual workplans for the Board and Committees in conjunction with the Chair of Trustees, Committee Chairs, CEO and SLT to ensure agendas are structured and tasks are delivered and completed.

• Set Board and Committee meeting dates in conjunction with the CEO and Chair and organise all meetings which may be in person, online or hybrid.

• Produce Board and Committee meeting agendas in liaison with CEO and SLT, ensuring that committee and board workplans are adhered to, and action logs followed up in a timely manner. 

• Co-ordinate the collation of Board packs with input from SLT, the Governance Manager and other members of the Extended Leadership Team to support the agenda items.

• Oversee the timetable for production of Board packs and using the board portal (Team Engine), distribute agendas and the Board pack for all board and committee meetings on a timely basis. 

• Clerk all board and committee meetings, producing minutes and action logs in a timely fashion and ensuring they are signed off by the CEO, SLT lead and Chair. 

• Keep the board portal (Team Engine) up-to-date with meeting papers, policies and other relevant documents. 

• Administer all board appointments and reappointments, producing the induction plan and checking all paperwork is complete to ensure compliant appointments. 

• Support the production and delivery of Board business including the Annual Report and Accounts, recruitment and selection of trustees, and Board development activity where required. 

• In conjunction with the Company Secretary and Governance Manager, ensure adherence to submission with various regulatory and statutory documents to Companies House and the Charities Commission.

• Liaise with the Governance Manager and Chair on the administration of compliance and governance matters related to the Board and longer-term Board projects e.g. skills audits and Board development.

Executive Assistant 

• Provide proactive and responsive administrative support at an executive level to the CEO and SLT, including diary management and ad hoc administration tasks. 

• Develop, plan and maintain an organisational calendar and scheduling meetings and events in a co-ordinated and manageable way. 

• Liaise with SLT to plan an appropriate schedule of work for the organisational calendar to maximise collaboration and the efficient use of time and resources. 

• Provide executive and secretarial support including action logs at the weekly SLT meetings in an efficient and effective way e.g. using note taking software.  Assist with following up actions and meeting outcomes by the agreed deadlines. 

• Collate and distributing of agendas, actions and annual workplans for the SLT meetings in a timely manner. 

• Organisation and administrative support of charity wide events including internal quarterly whole organisation meetings, both in-person and virtual, to ensure the smooth and efficient running of these events. 

• Lead on the organisation and administration of specific project or task groups to ensure that agreed targets, objectives and deadline are met. 

General 

• Build awareness of the charity’s purpose through building strong and effective relationships with external stakeholders. 

• Be prepared to travel across the region and, on occasion, to other sites and national meetings as required. 

• Willingness to undertake continuous development and training for the role, including mandatory Day One and role specific training. 

• Additional ad hoc duties as and when required. 

What we’ll need from you 
We are looking for a highly organised, proactive, outcome focussed person. You will enjoy being autonomous while working to a plan and to deadlines. You will be capable of producing accurate work and having an eye for detail. You will have excellent communication skills and be able to work with a wide range of people. 

Who you’ll be working with 

You will be part of our Finance and Resources team and report directly to our HR Manager. Your day-to-day working relationships will be with the CEO, Senior Leadership Team and Board of Trustees. 

How to apply 

If you think you could be the right person to fulfil the exciting responsibilities of this role, please apply. Or if you wish to speak to someone about the role in more detail first, please refer to the attached recruitment pack for full contact details.

Please also be aware that we use anonymous recruitment methods when submitting shortlists for all our roles and we only work with organisations that are happy to engage with us in this way.

Closing date: Midnight Sunday 10 August 2025 

First round interview date (virtual): W/C 18 August 2025 

Second round interview date (in-person): W/C 25 August 2025 

Location: Contracted to our Peterborough office with the flexibility for hybrid working
Contract type: Permanent
Hours: Full time: 37.5 hours per week
Salary: £38,000 - £42,000 depending on experience
Benefits: We want all our employees to feel valued and engaged and are committed to offering a positive working culture along with a good work-life balance. As well as ensuring we pay our employees fairly, we offer the following benefits: Flexible working, Generous annual leave, Private Medical Insurance, including dental and optical, Pension Scheme, Sick Pay, Death in Service, Employee Assistance Programme, Bike Loan Scheme, Cycle2Work Scheme, Eyecare, Discount Portal.

Closing date: Wednesday 13 August 2025. We may extend the closing date, however, please apply as soon as possible.

Telephone interviews will be held week commencing 18 August and face to face interviews will be held in our Peterborough office week commencing 25 August 2025.

No agencies please.

Be a part of an energetic and vibrant team who are driven by the desire to improve the lives of people living with kidney disease. Our vision is the day when everyone lives free from kidney disease.

The project manager will lead a small team responsible for delivering some of the key projects that support our ambitious 2020-2030 strategy. The role will be responsible for managing the day-to-day operational aspects of agreed projects and for ensuring those projects are delivered on time, to scope and within budget.

This is a hands-on role and you will work with stakeholders to define project scopes, RACI, goals and deliverables that support the charity's objectives.

The successful candidate will have demonstrable experience of managing and successfully delivering multiple complex and concurrent projects and be proficient in project management tools. With advanced project management skills and knowledge, you will also have some experience of leading and managing a small team.

With excellent interpersonal skills, you will influence and motivate staff at all levels. In addition, you will be highly organised, with a keen attention to detail and have excellent verbal and written skills.

If you are interested in the position, please complete the online application form and submit together with your CV.

We are committed to providing equal opportunities for everyone and encourage applications from all sections of the community.

About Kidney Research UK:
 
Kidney Research UK is the leading charity in the UK focused on funding research into the prevention, treatment and management of kidney disease. Our vision is the day when everyone lives free from kidney disease and for more than 60 years the research, we fund has been making an impact. But kidney disease is increasing as are the factors contributing to it, such as diabetes, cardiovascular disease and obesity, making our work more essential than ever.

At Kidney Research UK we work with clinicians and scientists across the UK, funding and facilitating research into all areas of kidney disease. We collaborate with partners across the public, private and third sectors to prevent kidney disease and drive innovation to transform treatments.
 
Over the last ten years we have invested more than £71 million into research. We lobby governments and decision makers to change policy and practice to ensure that the estimated 7.2 million people living with all stages of kidney disease in the UK have access to the most effective care and treatment, and to make kidney disease a priority.

Most importantly, we also work closely with patients, ensuring their voice is heard and is at the centre of everything we do, from deciding which research to invest in to how we plan our priorities and our work across the charity.
 
Those patient contributions are vital, always helping us and our partners to understand what life is like with kidney disease, always ensuring we see the patient behind the treatment and always reminding us that behind every statistic and every number is a person – the patients and the carers who inspire our mission and push us forward to make a difference and change the future of kidney disease.

You may also have experience in the following roles: Senior Project Manager, Programme Manager, Project Lead, Delivery Manager, Operations Manager, Implementation Manager, Strategic Project Manager, Portfolio Manager, Change Manager, Business Analyst, Charity, Charities, Third Sector, Not for Profit, NFP, etc.

REF-223 055

The Helpline Team Manager is a key leadership position within our helpline team, responsible for managing and supervising a team of Helpline Advisors. This role plays a critical role in the daily operations of the Helpline, ensuring the delivery of high-quality support services to our service users affected by gender-based violence and abuse. The Helpline Team Manager will work closely with the Head of Helplines and other key stakeholders to develop, enhance, and grow the Helpline service.
 
We’re looking for someone with a trauma-informed approach to supporting survivors. You’ll need to have good resilience and self-care, and a strong understanding of the needs of LGBT victims and survivors.
 
There is a genuine occupational requirement under the Sexual Orientation Regulations 2003 for this post. It is considered essential that post holders have experience of LGBT needs, and impact of discrimination as the Helpline is run for LGBT victim/survivors of violence and abuse.
 
For more information on this role please download the attached job description.
 
Location: Hybrid or remote options available (the Galop office is based in central London)
Hours: 35 (1FT - 5 days a week across a rolling rota, including evenings and out of hours safeguarding cover)
Contract: Fixed term to the end of March 2026 with the possibility of extension dependent on funding
Line manages: Helpline staff
Reports to: Head of Helpline
Salary: £34,534.57 pro rata - not including London Weighting (38,746.08 pro rata - including London Weighting)
 
Closing Date
 
Applications should be submitted by 10am on Tuesday 12th August 2025.
Interviews will be held on Tuesday 26th and Wednesday 27th August 2025.
 
REF-222813

Purpose of the role

To support the communications team in raising the profile of Day One, primarily on social media and with a focus on short-form video content. 

As a staff ambassador for Day One, championing our values and behaviours and being committed to the difference that Day One makes is essential. The role sits within our Fundraising and Communications Department and will support the wider team.

Key responsibilities 

The post holder’s primary duties and responsibilities are as follows: 

• Lead the day-to-day management of Day One's social networks 
• Create content for Day One’s social media accounts, website and email marketing 
• Create video content for Day One’s social media channels and YouTube 
• Work closely with Day One’s Services Team to identify patient stories which demonstrate the charity’s impact 
• Write case studies and ‘stories of recovery’ based on the experiences of our service users and volunteers 
• Support the management of Day One’s paid advertising campaigns on social media 
• Assist the communications and fundraising team with various tasks including: 
• Assisting with events marketing 
• Assisting with website content creation 
• Supporting digital fundraising 
• Support the wider Day One organisation with effective communications 

What we’ll need from you

This job is all about supporting the communications team in raising the profile of Day One, primarily on social media and with a focus on short-form video content. You’ll need to be a great communicator and creative thinker with a passion for making great digital content. You will work closely with our service users, volunteers and staff to make compelling content for social media in both written and video form. You will need to be creative, proactive, empathetic and adaptable. Working closely with our fundraising and communications team, you’ll ensure people remain at the heart of our work by telling powerful stories that resonate with our audiences and effectively communicate the impact of major trauma and the support Day One provides. As we are a small organisation, you will need to be ready to support the wider team with fundraising and service delivery projects.

Who you’ll be working with

You’ll work as a key member of our friendly, experienced and enthusiastic communications and fundraising team. We're a small, hard-working team with big ambitions, but we still make the time to support each other. You’ll be line-managed by me (Digital Communications Officer), and work alongside our Communications Manager Dave and Marketing and Communications Officer Harriet. You’ll be supported by our Fundraising and Communications Director, a supportive SLT and board of trustees, and work alongside six fantastic fundraising colleagues. This position is new for the charity, so there is lots of scope for you to carve out the role and make it your own. We’ll support you, so together we can become the charity that communication professionals want to work for: because of the impact we have on the lives of major trauma patients and their families, our inclusive culture, professional development opportunities and exceptional communications.

For the full job description, please refer to the attached recruitment pack.

How to apply

Upload your CV and a supporting statement, in written and/or video form, demonstrating how you meet the criteria and outlining why you’re interested in the role. Please include any examples of projects that you’ve worked on which you would like to share in your supporting statement. This can include relevant projects from your professional or personal life. To send a video as part of your application, please refer to the attached recruitment pack on full details on how to upload this.

Closing date: Midnight Sunday 10th August 2025 

In-person interview date: Monday 18th August 2025 

If we receive a high number of applications, we may get in touch to do an initial phone screening with suitable applicants. 

Role Overview

The Film & TV Charity’s Looking Glass research on the mental health of the UK film, TV and cinema workforce has consistently shown that mental health and rates of loneliness at work are significantly worse in this sector than among the population as a whole. Further Charity research has also shown that the two are closely linked, strongly suggesting that tackling loneliness is vital part of the industry-wide fight to protect the mental health of the workforce. 

As the Community Development Manager, you will use our research insights to help develop the Charity’s community strategy, managing a programme of work that seeks to embed social connection as a core mental health priority in the Charity’s work and among the wider industry. You will also deliver specific projects stemming from the community strategy. Foremost among these is the Charity’s Community Partnerships programme. This involves working with a cohort of peer and community-led industry support groups to meet the needs of their communities, primarily through regular events-based engagement at our Soho offices. But it may also involve contributing to the co-working space offer at our offices in Soho, and to the Charity’s research on themes related to loneliness and social connection.

You will need to have experience of strategy development and partnerships or community management, and the excellent relationship management skills on which this depends. A background in developing mental or social wellbeing interventions is highly desirable, as is experience working in the film, television or creative industries. You will be a positive and enthusiastic individual, with a passion for creating solutions that support people’s mental and social wellbeing.

 Main Areas of Responsibility

Community Strategy

·Continue to onboard and engage Charity staff with latest loneliness research findings

·Work with senior leadership to develop the Charity’s existing community strategy in response to the latest loneliness research findings and get buy-in from internal stakeholders

·Work closely with relevant teams to develop key actions informed by these strategic priorities

·Working with senior leadership, onboard and engage key industry stakeholders with the latest loneliness research findings and recommendations (where appropriate this may involve working closely with other Charity team members)

·Work closely with the Charity’s Impact and Evaluation Lead to ensure the impact of our Community Strategy is measured appropriately and reported on regularly in staff and trustee updates

Community Partnerships

 -Continue managing (and growing) the Charity’s network of peer support and community groups, with a focus on communities experiencing high levels of loneliness

-Plan and deliver partner engagement events, with the aim of combatting loneliness and fostering belonging for the most vulnerable industry workers

-Day to day management of the Community Partners will involve working with the Charity’s Wellbeing Services Coordinator to manage partner event bookings, enquiries, building partner relationships, supporting partners with event management, attending partner events and gathering wellbeing insights from these communities to grow the Charity’s industry knowledge and support offer

-Support the partners to deliver effective and sustainable community building and peer support by organising appropriate workshops and webinars

-As needed, co-produce events with partners that aim to deliver on our partnership goals of fostering community and creating meaningful social connection

- Raise awareness of our Community Partners and their work within the wider industry

-Measure the impact of the Community Partnerships through tools such as member surveys and partner interviews, and regularly report on these findings

Co-working Space Development (tbc)

-Develop the Charity’s co-working space in Golden Square to be an inclusive, welcoming community hub for industry freelancers, that supports them to foster meaningful social connections

- Improve user satisfaction rates, working with relevant teams to improve operational support, bookings systems, user policies and drive deeper engagement with the Charity’s wider services

Research

 -Support research projects (conducted either internally or by external partners) that continue to develop our understanding and evidence base on loneliness and social connection

-Contribute to the national and international dialogue on loneliness by sharing the Charity’s research findings, collaborating with key stakeholders and promoting best practice

-Develop relationships with professionals working to tackle loneliness (third sector, private sector, academia) to enable knowledge sharing, ensuring the charity’s work informs wider evidence on workplace loneliness

-Support the wider team to develop wellbeing projects and initiatives using research findings

General

-To operate in a way that ensures you are recognised as a role model for the Charity’s core values and behaviours.

-To undertake any other works as could be expected.

-To be prepared to travel to meetings across the UK and be away from home overnight occasionally, as the job reasonably demands.

- Candidates will need to be able to work evenings on a regular basis to support Community Partnership events. We operate a Time off in Lieu system to ensure that this is achievable within the post-holder’s contracted working hours.