Support volunteer volunteer roles in bethnal green, greater london

London City Mission (LCM) shares the gospel alongside the local church of London, equipping everyday Christians to lovingly bring a message of hope in Christ to those least likely to hear it.

Webber Street is LCM’S Day Centre for people who are homeless - based just around the corner from Waterloo station. We welcome up to 70 guests a day - we seek to give them not only relief from life on the streets, but also help in taking the first step out of homelessness.

We also seek to meet the emotional and spiritual needs of guests, as well as the physical ones, to help restore some of the dignity that life on the streets has taken from them and to share the life-transforming news of Jesus!

Role Description:

Morning Volunteer (Mondays to Thursdays 8:00-12:30)

This role involves serving our guests breakfast at our morning sessions when we usually have around 60-80 guests each session. Our volunteers come from many walks of life, backgrounds and church traditions, we want to make the best use of your gifts to connect with all of our guests and provide relevant support to them.

No. of volunteers required:  3 each morning

Afternoon Volunteer (Mondays to Thursdays 13:00-16:00)

You can also join us in helping at our weekly afternoon sessions when we have a smaller number of guests. Perhaps you have a gift of listening and coming alongside others; maybe you have artistic gifts where you can come up with new ideas for art and crafts activities and taking the lead in making these happen; maybe you have the skills to help the men with their CVs; maybe you like to show hospitality in welcoming our guests or have a heart serve drinks and refreshments; you can also join or be the lead of our weekly Bible Group.

Our weekly afternoon schedule are as follows:

Mondays- Arts group

Wednesdays- Bible group

Thursdays- Drop in (fortnightly)

No. of volunteers required:  2 each afternoon

Women only space (Fridays 9:00-12:30)

This is a designated safe space for women guests which operates once per week at our centre.  You can join our team if you would like to support our women guests.

Note: This is for female volunteers only

Centre Team

This role involves supporting the centre practically by working in our clothes store, assisting in the kitchen, and doing other practical jobs around the building such as maintenance. It's a hands-on type of role but a vital part of the ongoing ministry of Webber Street.

General Tasks

The role of volunteers at Webber Street Day Centre is to welcome and care for our guests from homeless communities. You will help to ensure smooth operation of the Day Centre by preparing the space and leaving, to help with respective activities based on its weekly programme. Specific duties will include some of the following:

Morning sessions:

o Meeting and welcoming the people who come to Webber Street Day Centre

o Assisting our staff and other volunteers in preparing the room for our guests and leaving it clean and tidy at the end of the session

o Socialising and chatting with those who attend

o Having gospel conversations with our guests

o Praying with guests at their request

o Signposting guests to where they can get help and advice

Afternoon sessions:

o Similar to the tasks in morning session, while volunteer may lead or help with art and craft activities, lead or help with bible group, welcoming guests and help with refreshments.

About You

We are looking for Christians have a compassionate heart to care for those on the margins of society and want to put their faith into action by serving.

We want to make the best use of your gifts and experience, as well as finding a time that fits with your schedule, so we’ll work with you to define how we can serve best. We have volunteers commit to come weekly, fortnightly or monthly etc.

You should be comfortable sharing your faith with guests at natural opportunities.

RSBC are looking for volunteers to get involved with our range of online clubs for children and young people with visual impairments. 

Role: Online Activities Volunteer

Commitment: Currently, sessions are run both during the week (mostly in the afternoon) and at weekends (usually on a Saturday). Activity volunteering is a flexible commitment, and you will be able to sign up for the session you like and when you have time. It really is up to you and your availability. 

Location: Remote

Availability: RSBC Events · https://lu.ma/rsbc

Age:  18+ 

Our Mission Statement: 

RSBC believes that every blind young person should have the chance to live life without limits. 

By giving young people the essential skills and confidence to take control of their life, they can unleash their true potential.

Our success depends on our values 

Underpinning all RSBC’s work are values embedded in trust and excellence: 

TRUST: Respect and accountability 

ENERGY: Straight talking and constantly learning 

AMBITION: Confronting reality and driving results 

MOTIVATION: Vision impaired children and young people are our number one priority, and we look for solutions, not problems 

What will I be doing?

Our amazing Activity Volunteers play a key role in supporting blind children and young people to take part in a variety of activities. These range from sports, creative (singing, performing, art), audiobook club and day trips. Our activities are designed for blind young people to meet new friends, gain confidence, learn new skills/sports, and become more independent. The skills you have developed in your career and personal life will be invaluable to our young people. 

Key Tasks and Main Duties 

Online activities: 

• support the session timetable 

• facilitate the communication and social interaction between participants 

• encourage members of the group to participate and share their opinions 

Who are you?

We welcome applications from people with a wide range of skills and experiences. You don’t need to have volunteered or worked before as full training will be provided. What’s important to us is that you are a team player, open to learning and willing to follow RSBC’s policies and can be an excellent ambassador for RSBC. We particularly welcome applications from people with lived experience of sight problems. 

What’s in it for me?

RSBC offers the opportunity to gain insight and experience into helping others with sight issues. As part of your volunteering, you will have access to Sighted Guide training, a training session designed to help you understand the issues and complexities of sight problems and give you the ability to help others navigate the world.

RSBC also provides paid expenses for your volunteering experience, you can claim up to £10 per day.

RSBC can also provide references and impact reports from your volunteering if required. 

You will be fully supported in your role by our team of expert and compassionate service delivery team.

Develop or utilise your skills – As a volunteer, you’ll be given plenty of opportunities to develop new skills or use those you already have, which can help to build your CV, boost your employability and give you a sense of satisfaction. 

What's in it for the Community? 

Make a difference to people’s lives

Help in your community

Help deliver creative services to help people with sighted issues feel included in the world around them.

Make a direct and tangible difference to the lives of blind and partially sighted children and young people. 

Safeguarding:

Due to the nature of the role, before you can begin volunteering with RSBC there are some required safeguarding checks which will need to be completed.

All RSBC volunteers undergo an Enhanced DBS check (paid for by RSBC) and must provide two references.

All volunteers will also be booked onto safeguarding training.

RSBC risk assesses all its services and activities.

Next Steps: 

If this sounds like you, please fill out an expression of interest, and one of our volunteer team members will get back to you!

Lifelites is looking for a new trustee to join our Board at a pivotal and exciting time of growth and change. This is a unique opportunity to help shape the future of a small but ambitious charity, making a real difference to the lives of children with life-limiting conditions.

About the role

As a trustee, you will play a vital part in overseeing our work, supporting our strategic direction, and helping us deliver on our Mission. We are particularly keen to hear from people with experience in:

• Marketing
• Communications
• Fundraising or sales

These skills could come from your professional background or from voluntary work. Direct experience in the charity sector is not essential – we’re looking for people whose skills are transferrable and whose values align with ours.

Above all, we’re seeking someone who shares our passion for improving the lives of children and families, and can bring their expertise to help us deliver our Mission.

Why join us?

Lifelites believes that every child with a life-limiting condition should be able to enjoy a childhood filled with joy, connection, and special moments with their families.

Using assistive and sensory technology, we empower children in palliative care settings to play, learn, communicate, and connect with their families. We currently reach around 13,500 children across Britain and Ireland – and we want to do even more.

We have launched a bold seven-year strategy to reach many more of the 99,000 children and young people living with life-limiting and life-threatening conditions in the UK.

As a trustee, you’ll help us achieve that goal by guiding our growth, increasing awareness, and improving our sustainability.

What’s involved?

• The Board meets in person at least four times a year, plus an annual away day.
• Trustees are also expected to join one of our committees and may occasionally support specific projects.
• Most additional meetings take place online.
• This is a voluntary role, but reasonable expenses are covered.

Our commitment to diversity, equity and inclusion

Diversity. Equity. Inclusion. These words are engrained in our services and our culture. As an organisation that seeks to empower children and young people with life-limiting conditions and complex disabilities, we are similarly committed to these values in the way we recruit and develop our people, build our teams, work in partnership and cultivate success. We actively welcome, nurture and celebrate the different abilities, sexual orientation, ethnicity, faith, and gender of candidates, existing staff, stakeholders and volunteers.

We're a not for profit Community Energy organisation operating in Southwark and Lambeth and has been established by members of the South London community to relieve fuel poverty by providing renewable energy locally. We have been set up as a Community Benefit Society, which means we are a business managed for the benefit of the community. It’s is run by its shareholders, and shareholding is open to everyone.

We were established in 2023 and received grants from four funds (Government, Mayor of London, Southwark Council, Centrica Energy for Tomorrow) and a fuel poverty alleviation contract from Uk Power Networks (Leaving No One Behind) in 2024 to set up our pilot projects. We have two part time paid managers running the fuel poverty activity and the overall programme.

Our pilot projects include a fuel poverty service delivering energy advice and support for those in need and we currently have five trained energy champions who work with us part-time. We are also running feasibility studies for four solar arrays on housing estates and we’re exploring different possible business models. If we can make this work then we will be setting a precedent for a model for renewables on mixed tenure estates and long term financial sustainable fuel poverty alleviation.

At this exciting and pivotal time at the beginning of our journey we are looking for a Treasurer to support our organisation by overseeing the financial affairs.

The Role

The Treasurer will be overseeing the work of Martin, our dedicated Lead Finance Volunteer, who is an accountant working in Government and has been supporting our work for several months. We estimate that the treasurer role will require an average of less than one day a month, including attendance at six board meetings a year and weekly half hour meetings as necessary to be a mentor to Martin. We hold board meetings every other month on Tuesdays 1-2.30pm. The majority of these are held online with occasional in person meetings in Southwark. The Treasurer will also be responsible for holding a general oversight of financial activities and ensuring that we are keeping in line with our financial responsibilities.

Responsibilities

• Oversee financial matters to ensure that the organisation is compliant with regulations and good practice
• Support the finance team and other members of the board to ensure that effective financial procedures are in place
• Support the team in maintaining accurate financial records and oversee the year-end and funders financial reporting processes
• Advise on finance related initiatives that could benefit the society and input to strategy
• Support the creation of financial prospectuses for community share offers

Essential Qualities, Skills and Experience

• Chartered accountant with at least three years experience
• Understanding of financial management in organisations
• Ability to communicate financial information in a clear and effective manner
• Interest in renewables, sustainability and Community Energy
• Willingness and ability to work as part of a team and build good relationships
• Willingness to mentor our Lead Finance Volunteer

Desirable Qualities, Skills and Experience

• Experience of Community Energy and/or the renewable energy sector
• Knowledge of social enterprise structures
• Experience of being on the board of a not for profit organisation
• Being a resident of or having a connection to South London

Volunteering for Sense

Our amazing team of volunteers help us run over 100 shops across England and Wales.  Every donated item that you sort, prepare and sell helps to raise vital funds to support us in our mission to make sure no one, no matter how complex their disabilities, is isolated, left out, or unable to fulfil their potential. Our shops are at the heart of local communities – sharing the work of Sense, and helping to secure support for our life changing work.

What your role will involve

There are a variety of tasks that you can get involved with in the shop, including:

• Welcoming and assisting customers, providing great customer service and a fantastic shopping experience
• Receiving donated goods from members of the public
• Sorting, steaming, tagging and preparing donated goods for sale
• Creating eye catching window and in-shop displays
• Keeping the shop floor well stocked, tidy, clean and organised
• Processing sales and serving on the till
• Promoting Gift Aid and other Sense fundraising initiatives
• Acting as an ambassador for Sense; promoting the shop and Sense in your local community
• Supporting with the recruitment and training of new volunteers
• Following new health and safety measures to ensure the safety of everyone

Will the role suit me? Yes, if you are:

• Motivated and hardworking
• Reliable, flexible and willing to do a variety of shop tasks
• A team player
• Friendly and helpful
• Passionate about customer service and enjoy interacting with people
• Respectful of others and their diversity
• Interested in supporting the work of Sense and want to make a difference to people who have complex disabilities and are deafblind.

What can Sense offer me as a volunteer?

• A full induction and ongoing support and guidance from your Shop Manager to make sure you feel confident in your role
• Support to develop new skills, knowledge and experience, in particular of a retail environment, but also skills such as teamwork, customer service, communication and using your initiative
• A reference for other paid or voluntary work (available on request)
• The opportunity to share your existing skills and experience to benefit others
• The chance to meet new people from a wide range of backgrounds and to join a passionate and committed team
• The opportunity to make an invaluable contribution to Sense by raising vital income and raising the profile of Sense in your local community; changing the lives of those who have complex disabilities and are deafblind
• Access to Sense discounts and advice, including cashback and discounts on hight street brands, as well as 10% off at Sense charity shops.

About Sense

For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to offer personalised support to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. Our experts offer support that’s tailored to the individual needs of each person, whether that’s at our centres, through our holidays and short breaks, or in people’s own homes. In addition to practical support, we also provide information to families, and campaign for the rights of people with complex disabilities to take part in life.

Volunteers add real value to Sense, bringing their passion, enthusiasm and fresh perspectives to the work that we do. We believe that volunteers enable us to bring people together, and provide opportunities for people with complex disabilities to communicate and experience the world.

We include. We collaborate. We find a way. We challenge. We celebrate.

Welcome to Unlock YOUR Potential, a brand new dynamic organisation starting up thats dedicated to transforming lives and empowering individuals aged between 18 and 60 years old from socio-economically disadvantaged backgrounds. We are passionately committed to creating new pathways for positive change through our comprehensive programmes and holistic support.

We are planning to create a small social mobility charity that provides a range of services and support. Currently we are a not-for-profit organisation, about to go through charity registration. 

Our Vision: We envision a world where every individual has the opportunity to unlock their full potential and make meaningful contributions to society.

Our Mission: Our mission is to empower, inspire, and support those facing barriers and challenges. We deliver tailored programmes that foster skills, confidence, and networks, paving the way for success.

Our Values:

• Passion: Our work is fuelled by a deep care for the communities we serve.

• Results: We are driven by the tangible outcomes and achievements of our beneficiaries.

• Innovation: We constantly seek innovative methods to enhance our programmes.

• Collaboration: We believe in the power of partnership and inclusivity.

• Integrity: Our operations are marked by professionalism, ethics, and transparency.

At Unlock YOUR Potential, we will be offering a suite of transformative programmes and services designed to empower individuals from socio-economically disadvantaged backgrounds. Our holistic approach will address key areas such as employment, education, life skills, mentoring, and personal development.

Its an exciting time to launch our new charity with the new governments focus on getting people back to work or in training and development, there will be plenty of opportunities for us to make a huge impact but we need to set the foundations and get ourselves ready to launch. 

Delivery Manager (DM):

We are looking for a Delivery Manager, who can join our new charity start-up and help us build a solid foundation and help to create, design, develop and immpliment our core delivery programmes at Unlock YOUR Potential, providing our key services to those who need it. This includes Employability and Enterprise Programme, Health and Well-Being Programme, Life Skills, Mentoring and Personal Development Programme.

As our Delivery Manager you will be responsible for the delivery and long-term strategy of Unlock YOUR Potential's delivery programmes. You will be responsible for;

Key Responsibilities:

• Lead the planning, execution, and delivery of all programmes and services.
• Collaborate with partners and stakeholders to enhance our offerings.
• Ensure that all projects are delivered on time, within scope, and within budget.
• Develop and implement strategies to improve programme delivery and impact.
• Monitor and report on the outcomes and achievements of our programmes.
• Support the team in troubleshooting and resolving any issues that arise during programme delivery.
• Foster a culture of continuous improvement and innovation within the delivery team.

Qualifications and Experience:

• Proven experience in programme/project management, preferably in the non-profit sector.
• Strong leadership and organisational skills.
• Ability to manage multiple projects simultaneously.
• Excellent communication and interpersonal skills.
• Passion for social impact and creating opportunities for those facing socio-economic challenges.

Time Commitment:

• Approximately 6-8 hours per week, with flexibility to fit around your life.​
• We are starting off small and there will be plenty of flexibility and you will manage your own workload and time.

Join us in making a difference and unlocking the potential of disadvantaged people in our community!

Unlock YOUR Potential

• BREAKING BARRIERS
• UNLOCKING POTENTIAL

A fantastic opportunity has arisen to join the Smart Works Board of Trustees.  

Our Trustees support all aspects of our work, with the aim of providing strategic support, governance and assurance that enables us to continue to deliver our core service and increase the number of women we can support into work by dressing and coaching women for interview and job success.

The time commitment for this voluntary, unpaid role is an average of a day a month, with more time given at busy periods of the year. There will be a requirement to attend board meetings, with some trustees also sitting on subcommittees that meet around 4 times a year. In addition, there are events to attend and occasional additional duties to support our wider work. 

If you feel you have valuable experience and skills to contribute to the Smart Works mission and would like to use your professional experience for good, we would love to hear from you. 

Please see the job pack attached for full details and apply via the portal by 31st July 2025.

Do you enjoy organising things and making this happen?

Are you able to volunteer a few hours a week?

Yes? We’d love to hear from you.

We’re looking for admin volunteers to help with our daily operations.  We have a variety of ways you can get involved:

• Responding to client requests and enquiries
• Fundrasing and partnership management
• Managing and updating company databases
• Keeping track of partnership enquiries
• Maintaining internal, volunteer, and client records
• Drafting and mailing client correspondence and newsletters
• Organising events, scheduling meetings, and making travel arrangements
• Providing administrative support to other departments or projects as needed
• Performing other duties as agreed in advance

We’ve designed our volunteering programme to be flexible and adaptive to you.  All volunteering is 100% remote and you’re supported fully by our team.  You control what you do and how many hours per week you want to volunteer.  Some roles may require an Enhanced DBS check. If your application is successful, we will ask for a donation towards the cost of your enhanced DBS check if it's required for your role. This cost is £20.60.

Here’s some further information on what’s needed:

Are you over 18 and living in the UK?

You must be over the 18 years of age and live permanently in the UK.  You must be a UK resident to apply for this role.

Do you have a laptop?

A laptop and a quiet space to volunteer is essential.

How much time can you give?

A minimum of 2 hours per week is required. We are flexible and like to work around you.

Training

We provide CPD accredited training with 3 short courses needing to be completed prior starting your volunteer role.  After, you’ll have access to over 90 CPD accredited courses should you want to study further.

Are you a qualified Yoga Instructor who would enjoy facilitating weekly sessions to help individuals with their general well-being. This is an opportunity for you to share techniques with others.

Practicing yoga and mindfulness aim to quiet the mind in order to cultivate a deeper connection to and understanding of oneself. They both help with breathing techniques, pay attention to bodily sensations and learn to accept reality as it is in that moment. Mindfulness refers to focusing your attention on what you are experiencing in the present moment without judging yourself. Practicing yoga has been shown to increase mindfulness not just in class session, but in other areas of a person's life.

What you will be doing

• Design session plans enabling all group members to increase fitness, suppleness and help them relax
• Teach the group yoga postures and breathing techniques which allow a range of mixed ages and abilities to participate
• Inspire and motivate people to attend and get involved in the group activities where possible and encourage the group to help design future sessions
• Keep a record of attendees, provide feedback and report any concerns to the staff team

The skills you need

• Skilled and qualified Yoga Instructor
• Good communication skills
• Ability to provide a supportive and inclusive atmosphere that encourages learning and participation

What's in it for you

• Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications.
• Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
• Valuing You - Valuing You - We hold annual Volunteer Awards, outings, celebration, and social events for our volunteers to get together and have some fun; We reimburse travel expenses and up to £5 for lunch for your volunteering.

About us: GT Scholars is a charitable social enterprise that tackles educational inequality by giving ambitious young people the support, skills and strategies they need to achieve aspirations. We run a wide range of programmes that help young people achieve their academic and career aspirations, particularly those from less-privileged backgrounds. 

What makes us different? We run tutoring, mentoring & career insight programmes that help our scholars, aged 11-18, discover their strengths, develop their mindsets and design their own futures.

There are many charitable organisations and social enterprises offering programmes to improve the life chances of young people. 

However, our programmes use a unique 3:1 model which means that we’re able to sustainably use our profits to provide additional places on our programmes, to young people from low income homes. 

We believe that all young people are gifted and talented, regardless of their background. 

Our mission is to empower and develop the next generation of leaders and change-makers and we’re looking for volunteer tutors that are passionate about making a difference in young people’s lives!

If you are an undergraduate or graduate, you could make a difference by joining us as a volunteer tutor. As a volunteer tutor, you’ll need to:

• Have a passion for helping children and young people

• Provide online one-to-one tutoring support for 1 hour week

• Build pupil confidence in French.

• Have strong subject knowledge (confident enough to tutor up to GCSE)

• Work collaboratively with other tutors and mentors

• Have a minimum of an undergraduate degree or be working towards this

Volunteer tutoring can be extremely rewarding and volunteers with GT Scholars benefit from:

• A flexible schedule - you can choose online tutoring hours to suit your schedule

• The chance to grow your contacts and meet like-minded volunteers 

• The chance to make a real difference in the life of a young person.

Additional information: We’re looking for tutors that can commit to a minimum of 2 academic terms of volunteering.

We will need to conduct reference checks and you will need an Enhanced DBS for this role as you will be working directly with children. We can process this for you or you may submit one if this is less than 3 years old.

We are looking for volunteers interested in working with young asylum seekers and refugees to support our weekly youth club in Croydon, ‘Merhaba’. Merhaba Youth Club is a safe space where 18-25 year old refugees and asylum seekers living in contingency accommodation can come to socialise with their peers, develop friendships, build a better understanding of their rights and entitlements, gain new skills and access 1:1 support.

The club runs on Tuesdays, 2.30-5.30pm, and we ask that you come to Merhaba at least three times each month and attend the whole session. The role involves supporting staff to set up and deliver activities – including 1:1 English and games – as well as administrative support.

Do you have a great idea to benefit people living with MS? At the MS Society, we campaign on a range of issues like welfare, treatments, care and support that people with MS need. We want to do more locally and want to support your ideas on making change happen. Together we can do more.

Perhaps you’ve spotted there are no blue badge spaces at your local supermarket? Or maybe your neighbourhood has no kerbs easy for wheelchairs to use? In this volunteer role, you’ll help drive change for people with MS in your community and develop your networking and influencing skills along the way.

As a campaigner you’ll bring your own ideas, local knowledge and personal experience to your campaigns. You’ll make decisions about your own campaign activities and collaborate with other campaigners in your area.

This role is flexible and aims to fit around you. Time commitments for this role may vary depending on your activities and the campaigning you’d like to do. This is an ongoing role.

Apply 

1. Read through the role description carefully (available via file attached on the right hand side)

2. Apply online, and have a welcome chat with your support staff member

Do you have a great idea to benefit people living with MS? At the MS Society, we campaign on a range of issues like welfare, treatments, care and support that people with MS need. We want to do more locally and want to support your ideas on making change happen. Together we can do more.

Perhaps you’ve spotted there are no blue badge spaces at your local supermarket? Or maybe your neighbourhood has no kerbs easy for wheelchairs to use? In this volunteer role, you’ll help drive change for people with MS in your community and develop your networking and influencing skills along the way.

As a campaigner you’ll bring your own ideas, local knowledge and personal experience to your campaigns. You’ll make decisions about your own campaign activities and collaborate with other campaigners in your area.

This role is flexible and aims to fit around you. Time commitments for this role may vary depending on your activities and the campaigning you’d like to do. This is an ongoing role.

Apply 

1. Read through the role description carefully (available via file attached on the right hand side)

2. Apply online, and have a welcome chat with your support staff member

About volunteering with Rays of Sunshine
We brighten the lives of seriously ill young people by granting wishes and providing ongoing support in hospital and within the community, but we couldn't do it without our amazing volunteers.
It's more than volunteering with us, it's making magic happen. By joining us, you'll play a crucial role in turning the dreams of seriously ill children into reality. In whatever role you take on - from helping with fundraising, events, or wishes, you'll help create memories that last a lifetime for seriously ill children and for you too.

Purpose of role
We're on a mission to grant magical wishes and create lasting memories for seriously ill children and their families. Our team is best described as small but mighty. For us to have more impact, we need the help of volunteers who can give the gift of their time to help us achieve our goals.
Our wishes are as unique as children themselves. Whether a child wants to be a princess or a fireman for a day, go to Legoland, have a UK break with their family, own an iPad or meet their favourite pop star, Rays of Sunshine works hard to make that wish come true.
Wishes are important because they give a child the chance to forget their illness and do something they could only dream of. Wishes make a child feel extra-special and bring them joy, hope and happiness. They also provide families with treasured memories of happy times to look back on.

What does the role involve?
We are looking for a creative and organized individual to support our wish granting team. You will be responsible for assisting the team with daily tasks and creative projects that support the wish journey and our families.

Duties may include:
• Work with wish team to identify new suppliers that can support with granting wishes (including discounts and gifts in kind)
• Assist with creating bespoke itineraries for our wish children (each child is sent their own itinerary which creatively outlines every aspect of their wish experience)
• Helping to source wish enhancements items for wishes (these are small gifts/toys that are sent to each child ahead of their wish)
• Assist Wish Granters with chasing paperwork from families/medical teams (this could include disclaimers, medical forms, wish forms and form an important part of the wish process)
• Booking in initial calls with families and their wish granters to discuss wishes and start the planning process (these calls are designed to learn more about the child and what their wishes mean to them)

Types of wishes that may require your support include:
• To be wishes (princess for the day, policeman for the day, etc)
• Celebration parties (end of treatment party, birthdays, etc)
• To Go (trips to the theatre, musical venues, exhibitions, etc)
• To Have (to own a laptop, gaming pc, bedroom makeover, etc)
• UK Breaks (4 night/5 day holiday anywhere in the UK, i.e. Centerparcs, Butlins, etc)

What skills do I need to have?
• Friendly, you'll be an ambassador of Rays of Sunshine whilst volunteering with us
• Computer literacy (training will be given on our internal systems, but general knowledge of word, excel, pdf, powerpoint)
• Be comfortable working as part of a team and talking to our beneficiaries (wish families, medical teams, etc)
• Ability to problem solve and manage unexpected situations/last minute requests with a calm and professional manner
• Attention to detail and discretion
• A creative approach and passion for making the child’s experience as magical as possible

Why volunteer with us?
• Make a real difference: Witness the impact of your support firsthand as you spread joy and raise awareness.
• Join a supportive community: Be part of a friendly and passionate team, connecting with people who are driven to make         more wishes happen.
• Gain experience and a great way to see firsthand the impact of a wish
• Meet new people from different backgrounds and networking opportunities with like-minded people and organisations

What training and support will I receive?
• Learn about the work of Rays of Sunshine and the types of wishes you may be supporting•
• The impact of a wish and overview of the day in the life of a wish granter
• All Rays of Sunshine staff and wish volunteers must complete the charity’s Safeguarding Children training (mandatory)
• Only trained Rays of Sunshine team members and volunteers with a current DBS check can work with wish children (mandatory)
• Health and Safety Training (mandatory)
• The opportunity to shadow an experienced member of the Wish team to see a wish in progress.

Rays of Sunshine Values
Our values are at the heart of everything we do and help guide us in our mission to grant more magical wishes for seriously ill children.
• Kindness - We are kind to ourselves and others in everything we do.
• Joy - We work with fun, passion, and a sprinkle of magic
• Empowerment - We work to build confidence and nurture potential.
• Connection - We build strong connections with everyone in our wish community
• Integrity - We are honest and trusted to do the right thing.

Rays of Sunshine is committed to being an equal opportunities organisation; to promoting equal opportunities and preventing discrimination. Rays of Sunshine is also committed to safeguarding and promoting the welfare of all service users, volunteers and staff and expects all volunteers and staff to share this commitment.