Support volunteer volunteer roles in burnt oak, greater london

INDEPENDENT READING GROUP VOLUNTEER (FACE-TO-FACE) 

CARAS Youth ESOL Programme – Monday, Wednesday mornings  

About CARAS: 

Community Action for Refugees and Asylum Seekers (CARAS) is a registered charity that has been supporting refugees and asylum-seekers since 2002 empowering them to integrate and engage in the local community. 

Arriving as an asylum seeker/refugee can be a disempowering experience. Difficulties with language, accessing services and overcoming prejudice are ever-present. As an organisation we are committed to work alongside refugees to overcome those challenges, and to help them build their lives. 

We offer group support and targeted support work. We offer a range of activities including: ESOL classes; social and recreational activities such as youth club, drama, trips, and family activities; educational support for young people; and casework and advocacy support. 

Our values are at the centre of all our work: 

• Kindness: CARAS will nurture all who are part of our community, helping everyone to develop their skills, talents, and interests. 

• Justice: CARAS will strive for social justice following a rights-based approach in all our work and challenging instances when rights are not upheld in wider society. 

• Empowerment: CARAS works alongside people, recognising and respecting their skills and strengths and striving together for better outcomes. 

• ‘With’ not ‘for’: CARAS will put the voices, opinions, experiences and needs of its beneficiaries at the heart of all that we do. 

About Youth ESOL: 

Our award-winning ESOL project offers English language classes to young people at a wide range of levels. This provides vital skills, opportunities and social contact and is crucial for enabling young people to do well at school or college.

About the Role: 

• CARAS is looking for Reading Group Volunteer to support our face-to-face study programme for young people.
• The reading group is in Tooting and is an important element of a study programme for young people aged 14 to 18 who are out of formal education.
• Students will be supported to read at length and complete challenges that are adapted to their ability level.
• The reading group aims to foster independence and a joy of reading among the young people and requires volunteers to learn about the young peoples' interests in order to help them select an appropriate text.
• The ESOL teacher will provide volunteers with tips to support reading and understanding for emerging learners of English, such as phonics and elicitation strategies.
• Volunteers will work with 1-5 students, mostly reading out loud with them or helping them to decode unfamiliar language.
• Please note that ESOL classes do not run during school holidays, and we follow Wandsworth Council term dates. 

Volunteer tasks and responsibilities: 

• Providing learners with one-to-one or small group support within the Reading Group sessions; 

• Helping to set up the classroom and provide learners with classroom resources; 

• Contributing to debriefs to inform the ESOL teacher how each student found the lesson/task and the students’ areas of greatest challenge and success;  

• Attending and contributing to volunteer debriefs after each session; 

• Making use of any community languages you may know to help students during the class; 

• Working collaboratively as a team and helping to shape the project; 

• Supporting people to develop their knowledge and skills, encouraging and inspiring participants to reach their full potential; 

• Assisting participants to recognise and celebrate their achievements; 

• Listening and supporting students to select, read and understand a text; Showing flexibility to the wide range of ability levels in the classroom; 

• Following CARAS’ confidentiality, safeguarding, health & safety, equal opportunities, data management and all other policies as relevant.  

Requirements: 

Essential

• To be 18 years or older; 

• An interest in education and English language teaching;

• Currently resident in the UK; has asylum-seeker or refugee status 

• * Able to provide five years’ worth of addresses, and willing to undergo a DBS check; *DBS and proof of residency is not necessary if you are a CARAS community member who is more recently arrived in the UK.  

• Able to attend volunteer induction training (online) prior to start of role 

• Able to travel to our community centre in Tooting (food and travel expenses can be reimbursed); 

• To be non-judgemental and able to engage with young people from diverse backgrounds; 

• To be reliable and punctual; 

• Good communication skills, especially with people who are new to English; 

• An interest in books and stories, writing and poetry 

• The ability to volunteer on Wednesday during Wandsworth term time for a minimum of four months; 

Desirable: 

• Knowledge of community languages, such as Arabic, Tigrinya, Amharic, Pashto, Dari, Farsi, Kurdish, Somali or Spanish; 

• Experience of reading with young people or learners of English, or teaching ESOL or phonics. 

Through volunteering with us you will: 

• Gain experience of English language teaching; 

• Meet new members of your local community; 

• Learn about different cultures; 

• Learn about issues relating to refugees and people seeking asylum; 

• Work as part of a friendly, welcoming team; 

• Develop your skills and competencies such as literacy and phonics strategies for emerging learners of English; 

• Be able to access relevant training, including safeguarding training. 

• Be able to obtain a reference from us relating to your placement after 3 months of regular volunteering. 

Why we want you: This vital role supports local groups across the UK, which are volunteer-run, offering friendship and support to people living with Parkinson's, their families, and friends. As a pivotal part of the local volunteer team, you will help plan group spending for the benefit of people affected by Parkinson's in your community.

What you will be doing: Be an ambassador for Team Parkinson’s, engaging with local staff, volunteers, and your community to ensure the group has the greatest possible impact. Accurately record financial activity, keeping the group and the Parkinson's UK local networks finance team informed of the group's financial position. With local staff support, stay updated on Parkinson's UK's financial policies, sharing them with the group and ensuring compliance. Provide regular financial reports to the committee, including final accounts at the Annual General Meeting. Deal with financial administration, from annual reports to legacy spending, and ensure accurate volunteer expense payments per policy. Be a signatory on the group's bank accounts.

The skills you need: Previous experience in finance, accountancy, or bookkeeping can be valuable but is not essential. You must be confident with numbers and able to lead the group’s finances, possessing confident computer and email skills and openness to using new systems and digital tools. A commitment to the wider charity’s aims and values is essential, as is the ability to contribute to balanced, collaborative, open, and inclusive decisions with committee and local staff.

What's in it for you: Develop valuable leadership, teamwork, and people skills. Play a crucial role in the local Parkinson's community, Team Parkinson’s, and wider local planning, making new friends and building connections. Develop or maintain your accountancy or bookkeeping skills, along with administrative and communication skills; we are happy to provide references.

Disclaimer: As a Branch Treasurer handling personal or sensitive data, you must complete and maintain data protection and confidentiality training. To be a signatory on a local group account, banks will perform a credit check, and we will take up a reference. Volunteers cannot perform this role if they have been declared bankrupt.

We are recruiting for a volunteer who would like to play a role in helping others to express themselves through writing. Would you like to support others to use their imagination to portray a message?

Creative writing is a great way to express yourself using your own creativity and imagination through story telling or poetry. It is an opportunity to reflect on your own experiences and put it down on paper. Creative writing has been shown to improve emotional and mental well-being. Through creative writing, we can gain insight into our emotions, develop self-expression and communication skills, cultivate empathy and understanding of others, boost our imagination and creativity.

ABOUT THE ROLE

Working closely with the Grants Managers and under the Head of Fundraising and other members of the senior Volunteer Grant Team, the Grants Coordinator (Unpaid Volunteer) will research, write grants, maintain, and coordinate fundraising efforts for AHO, with a target of a £5m yearly income by the end of 2030.

ROLE DESCRIPTION

The role of Grants Coordinator (Unpaid Volunteer) will research, maintain and coordinate

• Research, write and manage a pipeline of trusts and foundations, aid grants and public sector tenders and contracts that offer unrestricted and programmatic funding.
• Initiate new and manage existing relationships with trusts and other grant-making bodies through emails, calls, meetings, and attendance at events.
• Organise and lead regular fundraising meetings with the Head of Fundraising and the senior team.
• Write and lead on applications, bringing together information and expertise from colleagues as necessary.
• Lead and manage the reporting process to existing funders, bringing together input from colleagues as necessary.
• Attend and assist with public-facing events organised by AHO or others when necessary.
• Work with the senior team to write compelling concept notes and presentations for new areas of work.
• Work with staff and Volunteers across AHO to produce compelling and successful fundraising bids.
• Closely monitor deadlines for applications and reporting, proactively and confidently liaising with relevant staff for timely and high-quality submissions.
• Identify new opportunities for unrestricted and project funding from a range of sources, including trusts, grants and charitable foundations; European, national and local government; individual supporters; and commercial opportunities. 
• Develop and maintain general content and resources in line with branding, such as presentations and texts for staff to reference and share with potential funders.
• Contribute to quarterly Board papers through pipeline updates and the CEO's report.
• Contribute on an ad hoc basis to any other reasonable activity as requested by senior staff.
• Very occasional travel to Africa and other Diaspora for work with our sister organisation, AHO EU and to regions in England where colleagues are based.

PERSON SPECIFICATION

Key Competencies

•   Experience in awarding, managing or applying for grants.
•   Experience in awarding, managing or applying for grants.
•   Strong knowledge of UK, EU, and US legislation, accounting requirements and good practice relating to grant awarding and reporting.
•   Experience in using a CRM system or database.
•   Experience in efficiently managing and delivering grant-funded projects and programmes in low settings
•   Ability to work unsupervised, a motivated self-starter, with robust problem-solving, administrative, and multi-tasking skills and is good at follow-through.
•   Excellent analytical and quantitative skills, with the ability to assimilate and digest large volumes of information.
•   Strong attention to detail and strong organisational and project management skills, with the ability to manage workload effectively and to work with changing priorities and time pressures.
•   Ability to occasionally adjust working hours to fit with multiple time zones as required.
•   Strong written and communication skills.  You will be able to present information in a compelling way through proposals, memos and PowerPoint presentations. 
•   Ability to communicate effectively with people from different cultures and backgrounds
•   Desire to contribute to new ideas and ways of working to develop improved models, processes and use of technology in grant-making.
•   Outstanding partnership management skills, with the ability to support and establish highly collaborative internal and external partnerships.
•   Experience with databases/grant-management systems is desirable but not necessary.
•   Financial and budget management skills are desirable but not necessary.
•   Ability in English, French, Arabic, Portuguese, Swahili, and Chinese is desirable but not necessary.

NEUROMANCERS is a peer-led organisation providing autonomous, abolitionist, and accessible mental health care for and by the neurodivergent+ community. 

NEUROMANCERS was founded in 2021 by then-fifteen-year-old Aiyana Goodfellow in response to the lack of politicised community spaces for neurodivergent individuals. After years of incredible work, we are re-launching in 2025 in our new and improved form. 

We are...

• Youth Founded

• Black Led & Centred

• LGBTQ+ Led & Centred

• UK Based & Globally Grounded

Volunteer Coordinator

The Volunteer Coordinator will oversee and support the Research Collective, Care Practice Collective (Peer Support), Media Team, and Membership Team, ensuring volunteers feel valued and engaged. This role involves team management, volunteer support, and fostering a positive volunteer experience.

Key Responsibilities:

• Team Management:

  • Oversee all volunteer teams across NEUROMANCERS.

  • Ensure volunteers are aligned with organisational goals and tasks.

• Volunteer Support:

  • Facilitate a monthly drop-in session or one-to-one check-ins with volunteers as needed.

  • Act as a point of contact for volunteer questions, concerns, and feedback.

• General Support:

  • Assist with onboarding new volunteers.

  • Collaborate with the Administrative & Operational Assistant to streamline volunteer-related processes.

Ideal Candidate:

• Able to gain a fast understanding of how NEUROMANCERS works and our community programs.

• Experience in volunteer coordination or team management.

• Strong interpersonal and communication skills, flexible to different access needs, and prompt at responding. 

• Empathetic and supportive, with the ability to motivate and engage volunteers.

• Organized and able to manage multiple tasks effectively.

Volunteer with Stepping Stones Learning and Leisure

Stepping Stones is a small, friendly charity in Southwark providing inclusive activities for adults with learning disabilities. We believe everyone should have the chance to express themselves, connect with others, and take part in activities that bring joy, confidence, and new skills.

We’re currently looking for volunteers to support our sessions in:

• Art (Friday mornings)
• Dance Fit (Thursday mornings and/or afternoons)
• Music (Tuesday mornings and/or afternoons)
• Social Club (Thursday afternoons)

These weekly groups offer creative, social, and wellbeing-focused opportunities for our learners, led by experienced tutors in a relaxed, supportive setting.

All sessions take place at St Faith’s Centre, Red Post Hill, SE24 9JQ (close to North Dulwich and Herne Hill stations)

What You’ll Do

As a volunteer, you’ll be supporting adults with learning disabilities to participate fully in the sessions, connect with others, and enjoy meaningful activities. Your role might include:

• Setting up and packing away equipment and materials
• Welcoming students and their carers or support workers
• Offering encouragement and practical support in one-to-one or small group settings
• Helping tutors to deliver fun, engaging activities

All sessions are led by experienced tutors, and you’ll be part of a warm and supportive staff and volunteer team who are committed to inclusion, creativity and care.

What You’ll Gain

Volunteering with us is a chance to:

• Build experience working with adults with learning disabilities
• Gain hands on involvement in creative, wellbeing and social activities
• Be part of a welcoming and friendly team
• Develop your confidence, communication and teamwork skills
• Make a meaningful contribution to your local community
• Learn from people with diverse experiences 

Whether you’re exploring a career in social care or looking to give back and become a stronger link in your community, we’d love to hear from you.

Who We’re Looking For

You don’t need to be an expert! We’re looking for people with the right attitude, values, and willingness to support others. Even if you don’t have experience of working with adults with learning disabilities, the following qualities are especially helpful:

• Enthusiasm and positivity. Your energy can set the tone for the group. A cheerful presence helps create a welcoming and encouraging environment.
• Patience. Some learners may take time to engage or communicate. Patience helps build trust and ensures everyone feels supported.
• Reliable and punctual. Many of our learners value consistency and routine. Being dependable helps build rapport and ensures the session runs smoothly.
• Inclusive communication skills. You should feel confident listening carefully, offering clear instructions or encouragement, and adapting your communication to meet individual needs.
• Inclusive and non-judgemental. We welcome people from all walks of life. An open-minded approach helps every learner feel accepted and valued.
• Adaptable and flexible. Things don’t always go to plan. A calm, flexible approach helps maintain a relaxed and safe environment for our sessions to run.
• Ready to get stuck in! Many sessions involve art, music or movement. You don’t need to be an expert, but a willingness to join in and get involved makes a big difference.

Prior to volunteering, we ask all volunteers to:

• Attend an induction meeting
• Provide two references
• Complete a DBS check (we will arrange this)
• Commit to volunteering one session per week for 3 x 10 week terms throughout the year. For continuity for our service users, we ask that you commit to volunteer for a minimum of a year with us.

How to Apply

To apply, please send your CV and answer the following questions (these will come up when you hit "Apply"):

• What session(s) would you like to volunteer in?
• Why you would like to volunteer with Stepping Stones?
• What are the strongest attributes and values you feel you will bring to your volunteering role?

We are looking for new volunteers from London and South East to be Speak out. Stay Safe Volunteers. You would visit primary schools local to you to help us protect a generation of children from abuse and neglect.

WE ARE NOT RECRUITING IN:

London:  Barnet and Enfield

Berkshire: Bracknell Forest, Reading, Slough, West Berkshire, Windsor & Maidenhead, Wokingham.

Hampshire: Hampshire County Council, Basingstoke and Deane, East Hampshire, Hart, Rushmoor, Test Valley, Winchester, Fareham.

Sussex or Surrey. 

Eastleigh, Gosport, New Forest, Southampton, Isle of Wight, Portsmouth, Havant

In 2022 the NSPCC's Speak out. Stay safe volunteers returned to primary schools. As a Speak out. Stay safe. volunteer, you will visit primary schools to deliver Speak out. Stay safe. workshops that teach children about the different types of abuse and how they can speak out and stay safe. Our Speak out. Stay safe. workshops are age-appropriate and memorable and need an energetic and enthusiastic person to deliver them. You'll work alongside other Speak out. Stay safe. volunteers to make sure at the end of each session the children feel empowered and know who they can speak out to if they are worried.

If you are interested in volunteering as a Speak out. Stay safe. volunteer and want to find out more about the role, the next step is to attend a Volunteer Information Meeting, which is a fantastic opportunity to:

• Meet with staff as well as volunteers to ask any questions you may have
• Learn more about the application process and your volunteer journey
 

Our meetings are designed to help you decide whether you want to apply – there's no obligation or expectation that you'll apply if you attend one. At the meeting, you'll also receive information on other ways you can become a supporter of the NSPCC.

For this role, we can only accept people over the age of 16. 

Interested in getting involved? Volunteer today and join our fight for every childhood. 

About Kith & Kids
We provide activities, opportunities, information, and support for people with a learning disability or autism, their parents and siblings.
For all our projects and activities we are dependent on volunteers.

Our Xmas Project
9.30am to 5.30pm, Sat 27th - Wed 31stDecember, north London.

We are currently looking for energetic and enthusiastic volunteers, to join us on our fantastic fun-filled Xmas Social Development Project.

Volunteers and our members who have disabilities get to know each other as they take part in fun and challenging workshops including sports & games, arts & crafts, cooking and enjoying a day out in London.

What you'll do
On the project you and a fellow volunteer will be paired with one of our members with a learning disability or autism. You'll support and encourage them to take part in a wide range of activities led by professional therapists and workshop leaders.

Our core activities are sports & games, arts & crafts, drama, and music. Previous additional workshops have also included photography, football and cooking and you’ll plan your own exciting outing around London with a fellow volunteer and the Kith & Kids member you're linked with.

Not only is it a time full of fun and games for you and our members, but you are also a vital part in supporting our members to develop their social skills in a day-to-day environment.

Come along and get involved!

Male volunteers especially welcome (we need more – women too)!!

Requirements

What you need
You do not need experience. Full disability awareness training will be provided before you begin volunteering with us.
The only requirements we ask of you are enthusiasm, energy and to be open-minded.
Minimum age for volunteers is 18.

How much time?
The project runs for 5 days, 9.30am to 5.30pm, Sat 27th – Wed 31st December.
Everyone gets the most out of the project if you come for the full five days as you'll build a close relationship with the member you'll have been supporting and will create the most impact.

What we can offer you
We can reimburse your travel expenses and provide a delicious lunch each day.
We'll also provide excellent training before the project, and lots of helpful support.

By volunteering on our project, you'll also:

• Use and develop your skills
• Learn something new, get involved in fun activities with others
• Increase your confidence
• Meet new people and make friends
• Gain experience for (other) work
• Give something back to the community
• Do something fun and satisfying in your spare time
• Challenge yourself
   

What about training?
Volunteers must attend training and complete a free DBS check before you begin volunteering.

This is a great opportunity to get to know everyone at Kith & Kids: your fellow volunteers, some of our members you will be working with, and gives the opportunity to develop some new skills and expand your knowledge in our workshops.

Topics we cover include:

• Communication
• Autism
• Supporting emotions
• Safeguarding
• Creativity & Participation
• Epilepsy
   

When do I need to come?

Volunteers must attend training and complete a DBS check before taking part.

We'll be running face-to-face training in north London starting on the 20th September with lots of other dates to choose from.

In the meantime, we'll be meeting volunteers online from mid-September.

Training will take place in North London – once we have met you online for a chat, we will send you confirmation of our training venue details.

This important volunteering opportunity would enable you to play a major role by using your Health & Safety knowledge to support our vision by ensuring our locations and people remain safe and compliant.

As a Health & Safety volunteer you will support the RSPCA in maintaining a safe environment for people and animals by helping to identify risks, promote safe working practices, and assist in the implementation of health and safety policies.

Why Volunteer With Us?

As a Health & Safety volunteer, you will:

• Support a worthwhile cause and help us to improve animal welfare in your area. 
• Be part of a small, friendly and dedicated team.
• Enjoy a fun and fulfilling role at the heart of the local community.
• Access training and development opportunities, including induction, ongoing support and the RSPCA Learning Hub.
• Enhance your CV with additional skills.

What You’ll Be Doing:

• Supporting the CEO with any H&S related matters.
  
  
• Liaising with our H&S provider and assisting in carrying out workplace inspections and safety checks at our RSPCA shops (Chesham and Burnham) and any other RSPCA locations across the South Bucks Region.
  
  
• Supporting with any corrective actions following audits.
  
  
• Keep abreast of changes in legislation and best practice.
  
  
• Updating policies and procedures as required.
  
  
• Help to identify and report potential hazards or risks to the CEO.
  
  
• Support the CEO with any near misses,  incidents, accidents and investigations.
  
  
• Support in maintaining accurate health and safety records, including incident reports and inspection logs.
  
  
• Assist in promoting safe working practices among staff and volunteers, including provision of regular H&S training.
  
  
• Help to ensure health and safety signage, first aid kits, and fire safety equipment are in place and well maintained.
  
  
• Liaise with team members to encourage a positive health and safety culture.

What We’re Looking For:

• Previous experience of Health & Safety is essential.
• Someone who is reliable and committed to helping us two days a week, on an ongoing basis.
• Excellent organisational skills and PC literate (ideally MS and Google). 
• Excellent interpersonal skills which you will utilise when interacting with staff and 

volunteers.

• You will need to be able to visit our locations in South Buckinghamshire and carry out some work from home.

What’s in It for You?

• Meet new people and make new friends.
• A comprehensive induction and training programme relevant to your role.
• Volunteer in a fun environment at the heart of your local community.
• Know that your time and effort is making a real difference to the welfare of animals.
• We’re happy to reimburse reasonable travel expenses incurred while volunteering. 

Practical Considerations:

• Health & Safety: You’ll need to complete a simple online Health & Safety course before starting the role.

Disclaimer:

Our voluntary roles are subject to:

• An informal interview and trial period.
• Submission of two referees’ contact details.
• Completion of relevant training and assessments for the role.

We are seeking a skilled and passionate Volunteer Trust & Grant Bid Writer to help secure funding that will enable us to continue and grow our life-transforming work in Christian mental health. Working with the Director of Development, the role will involve identifying funding opportunities, preparing compelling grant applications, and helping us build strong relationships with trusts and foundations aligned with our mission.

Mercy UK is a Christian mental health and wellbeing charity, committed to equipping people to live free and stay free through a range of trauma-informed, faith-based support services. From our flagship Freedom Journey programme to practical resources like Keys to Freedom, we support individuals navigating emotional and spiritual challenges and empower churches and Christian organisations to provide meaningful, transformational support.

Key Responsibilities

● Research suitable grant-making trusts and foundations, with a particular focus on those funding mental health, faith-based initiatives, and/or community wellbeing.

● Work closely with the Director of Development to maintain a pipeline of prospective funders.

● Draft high-quality, tailored funding applications that reflect the heart, outcomes, and impact of Mercy UK’s work.

● Collate and interpret project data, outcomes, and financial information to support applications.

● Support the development of template responses and maintain accurate records of submissions and outcomes.

● Assist in preparing follow-up reports or updates required by funders.

What We’re Looking For

● Strong written communication skills with the ability to craft persuasive and inspiring content.

● Attention to detail and the ability to work independently.

● Experience of fundraising through trusts and foundations, or equivalent transferable experience in writing bids or proposals.

● An ability to articulate and represent Christian values and ethos respectfully and effectively in written applications.

● Passion for mental health and wellbeing, and alignment with Mercy UK’s mission and values. 

What You’ll Gain

● The opportunity to make a meaningful contribution to a growing, impactful charity.

● Experience in trust and grant fundraising, with support and guidance from our development team.

● A chance to use your skills to directly support the emotional, spiritual, and mental wellbeing of individuals across the UK and beyond.

● References and testimonials for future opportunities.

● Access to Mercy UK’s Employee Assistance Programme with Health Assured

Are you an Arabic speaker looking for a meaningful way to give back to your community?
We invite you to become a volunteer for our Talking Bubble Project!

Many older adults and vulnerable individuals in the UK’s Arabic-speaking community experience loneliness and isolation. By offering just a small amount of your time each week, you can make a big difference by providing companionship and a friendly voice in their native language.

What is the Talking Bubble Project?

☎︎ A phone-based service that connects volunteers with individuals who may feel isolated or lonely. Through regular phone calls, you’ll have the opportunity to build friendships, brighten someone’s day, and provide much-needed emotional support—especially for those who feel more comfortable speaking Arabic.

Why volunteer with us?

✔ Support members of the Arabic-speaking community in the UK
✔ Make a meaningful impact on someone’s life
✔ Enjoy flexible volunteering hours
✔ Receive training, ongoing support, and a reference upon completion
✔ Enhance your own sense of fulfilment and purpose

Requirements:

✔ Volunteers must complete an online Safeguarding Adults Level 2 training and undergo a DBS check—both fully paid for by the organisation.

How to get involved:

Simply apply through the CharityJob website. No previous experience is required—just a friendly, compassionate nature and a willingness to listen.

✔ Open to UK residents only.

Help us spread kindness and connection within the Arabic-speaking community across the UK!

Our small friendly Charity Shop in South Westminster

As well as being an important source of revenue for the Centre, the shop on Horseferry Road is the public face of the Cardinal Hume Centre to the residents and workers of Westminster. It can be a very busy environment with lots of regular customers. You will be part of a friendly, international team!  You will receive excellent support and opportunities to learn team skills and customer service.  You can obtain a reference for future employers.

How does this role make a difference?

You will be part of the fundraising team, raising funds to support the work of the Cardinal Hume Centre and promoting the work of the Centre to the public. Typically, the Charity Shop raises in the region of £50,000 per year.

What will you be doing?

Flexibility will be given where possible, but in general, volunteers will undertake the following tasks as part of this role:

· Customer service on the till

· Cashing up at the end of the day and walking the takings round to the reception and handing in to Finance Team

· Greeting and helping customers

· Replenishing the stock on the shop floor

· Sorting donations

· Helping present top items in window display and around the shop

· Promoting the work of the Centre to the public

Want to increase your skills in retail?

If you want to develop in this role, we are keen to support you.  There are more responsibilities you can take on in the shop, for example; opening and closing the shop, cashing up at the end of the day and helping with the induction of new volunteers.  Let us know if this interests you.  We also have employment advisors who can provide employment support.  Furthermore, if you want to expand your experience in the voluntary sector, you can combine your role in the shop with a volunteer role elsewhere in the organisation.

What are we looking for?

No special qualifications are needed to work in our shop, as relevant training will be given, however, we will be asking for the following qualities:

· Over 16+

· Good spoken English needed – at least Entry Level 3

· The ability to contribute to a positive team culture and atmosphere

· Be able to provide a friendly, high-quality service to customers

· A commitment to equal opportunities and to treating all individuals who visit or work in the shop with dignity and respect

· Physically fit - able to lift light bags and boxes and to comfortably use the stairs between the shop floor and the stock room.  Manual handling training will be given.

What is the time commitment?

The shop opening hours are 10am – 4.30pm, Monday – Friday.  A full or half day (10 – 1pm or 1 – 4.30pm) is ideal, but we are flexible and are grateful for even a couple of hours help each week. Ideally, volunteers will commit to a period of at least 4 months.

How will you be supported?

· You will be supported and trained in all areas of retail and customer service by the Charity Shop Manager and the Assistant Shop Manager.

· You will receive a Centre induction from a Volunteer Coordinator

· You will be reimbursed for reasonable and agreed ‘out-of-pocket’ expenses such as travel and also lunch if working a full day.

· For volunteers who stay for more than three months, we are happy to provide a reference.

About CARAS:

Community Action for Refugees and Asylum Seekers (CARAS) is a registered charity that has been supporting refugees and asylum-seekers since 2002 empowering them to integrate and engage in the local community. 

Arriving as an asylum seeker/refugee can be a disempowering experience. Difficulties with language, accessing services and overcoming prejudice are ever-present. As an organisation we are committed to work alongside refugees to overcome those challenges, and to help them build their lives. 

We offer group support and targeted support work. We offer a range of activities including: ESOL classes; social and recreational activities such as youth club, drama, trips, and family activities; educational support for young people; and casework and advocacy support. 

Our values are at the centre of all our work: 

• Kindness: CARAS will nurture all who are part of our community, helping everyone to develop their skills, talents, and interests. 

• Justice: CARAS will strive for social justice following a rights-based approach in all our work and challenging instances when rights are not upheld in wider society. 

• Empowerment: CARAS works alongside people, recognising and respecting their skills and strengths and striving together for better outcomes. 

• ‘With’ not ‘for’: CARAS will put the voices, opinions, experiences and needs of its beneficiaries at the heart of all that we do. 

About the CARAS ESOL Team:

Our award-winning ESOL project offers English language classes to adults at a wide range of levels. This provides vital skills, opportunities and social contact and is crucial for enabling people to attend college and access other services in the future.

About the Role:

CARAS is looking for volunteer ESOL Teaching Assistants to support our face-to-face adult ESOL classes in Tooting. Volunteers in this role are required to commit to at least one 2-hour session every Wednesday during these times: 

• Mondays ESOL 9:30 to 13:30

• Tuesday 9:30 to 11:30

• Tuesday One-to-one employability and language learning support 15:00 to 17:00 

Please note that ESOL classes do not run during school holidays, and we follow Wandsworth Council term dates.

Volunteer tasks and responsibilities:

• Providing learners with one-to-one or small group support within ESOL classes; 

• Helping to set up the classroom and provide learners with classroom resources;

• Attending and contributing to volunteer debriefs after each session; 

• Making use of any community languages you may know to help students during the class; 

• Working collaboratively as a team and helping to shape the project; 

• Supporting people to develop their knowledge and skills, encouraging and inspiring participants to reach their full potential; 

• Assisting participants to recognise and celebrate their achievements; 

• Following CARAS’ confidentiality, safeguarding, health & safety, equal opportunities, data management and all other policies as relevant.  

Requirements: 

Essential: 

• To be 18 years or older; 

• Able to travel to our community centre in Tooting (travel expenses can be reimbursed); 

• An interest in education and English language teaching; 

• To be non-judgemental and able to engage with people from diverse backgrounds; 

• To be reliable and punctual; 

• Excellent communication skills, especially with people who are new to English; 

• The ability to volunteer on Mondays or Wednesdays during Wandsworth term time for a minimum of three months; 

• Currently resident in the UK; has asylum-seeker or refugee status 

• *Able to provide five years’ worth of addresses, and willing to undergo a DBS check; 

• Able to attend volunteer induction training (online) prior to start of role. 

 *DBS and proof of residency is not necessary if you are a CARAS community member who is more recently arrived in the UK. 

Desirable: 

• Knowledge of community languages, such as Arabic, Tigrinya, Amharic, Pashto, Dari, Farsi, Kurdish, Somali or Spanish. 

Through volunteering with us you will: 

• Gain experience of English language teaching; 

• Meet new members of your local community; 

• Learn about different cultures; 

• Learn about issues relating to refugees and people seeking asylum; 

• Work as part of a friendly, welcoming team; 

• Develop your skills and competencies; 

• Be able to obtain a reference from us relating to your placement after 3 months of regular volunteering; 

• Be able to access relevant training, including safeguarding training. 

Social Media Analyst Volunteer

Team:                      Marketing

Location:                Either remote working or from our offices in Leeds

Time commitment:  1-2 days a month

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About Candlelighters

Candlelighters provides financial, emotional and practical support to families affected by childhood cancer in Yorkshire. We support around 150 new families each year and our work ensure the whole family unit is supported in these extraordinary circumstances.

We support children and their families from diagnosis and throughout their journey, including financial support, practical help in hospital, much needed breaks, as well as emotional and well-being support at our Family Support Centre (The Square) and in local communities across Yorkshire. 

Purpose of the Role

At Candlelighters we utilise social media to increase awareness of the charity and childhood cancer. We use it to attract new supporters, and encourage existing supporters to actively take part in activities to make a difference for children with cancer and their families – whether that be donating, fundraising or volunteering. We would love a volunteer to help analyse the effectiveness of our social media each month to help us continue to improve the effectiveness of our social media marketing.

Key Activities

-Download data from each social media channel to produce a report on key metrics such as reach, engagement, and followers.

·Identify trends in performance by comparing monthly and annual results.

·Identify types of posts that have performed well or not.

·Make recommendations for future posts and strategies.

Volunteer Requirements

·Experience of social media analytics.

·Ability to use Microsoft word, excel and outlook.

·Excellent interpersonal and communication skills.

·Knowledge or experience of marketing.

·Good working knowledge of social media.

·The ability to use their own laptop for the work.

Support and Benefits

You will receive:

· Thorough induction & training to give you the confidence to perform your role well and to the best of your ability

· Opportunity to develop new and existing skills to help you beyond your involvement with Candlelighters

· Ongoing support from the Fundraising and HR teams

· The opportunity to meet lots of new, friendly people

· The opportunity to expose yourself to new experiences

· Mileage (reimbursed at HMRC rate) and other reasonable expenses reimbursed, in accordance with our Expense Policy

· Regular reviews with your Volunteer Supervisor to help you develop in your role

· Satisfaction in knowing you are making a valuable contribution to supporting children and families affected by childhood cancer

· We can be a reference once you’ve volunteered for three months

· Access to the MINDFUL EMPLOYER+ 24/7 mental health hotline

· Charity Worker Discount card

· Access to The Company Shop