Support volunteer volunteer roles in chilton moor, greater london
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Community Co-Lead
Role Type: Volunteer
Time Commitment: Flexible – support at 1–2 events/month or as needed
Location: In-person at walks/events
About the role:
This is a people-first role. As Community Co-Lead, you help ensure everyone feels welcome and looked after at events. You’ll be the warm, grounding presence who checks in on attendees, helps ease social nerves, and sets a kind tone for the space.
You might enjoy this role if you:
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Naturally check in on people and help them feel included
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Are warm, grounded, and good at reading group energy
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Love community and believe in gentle leadership
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Want to help create a safe, open-hearted atmosphere
A community designed for you to connect through movement, nature and wellness!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
meditation can give us a sense of calm, peace and balance that can benefit both our emotional wellbeing and overall health. Do you have experience in delivering meditation sessions and would like to give back your time to support people in crisis?
We are recruiting for a volunteer to run meditation sessions.
The hustle and bustle of everyday life can leave us feeling tired and burnt out. People in our services are feeling this more than ever and would benefit from learning mindfulness techniques and strategies. It is important for us to pay more attention to the present moment, our own thoughts, feelings and the world around us as it is known to support and improve our mental wellbeing, sleep, and increase our overall happiness.
What you will be doing
- Facilitate a meditation sessions, one to one or in a small group over video call
- Plan each session and identify any items needed for the Meditation sessions
- Lead on the logistics and set up of the session alongside the staff team
- Inspire and motivate people using the services to attend
- Keep a record of attendees, provide feedback, and report any concerns to the staff team
The skills you need
- Experience delivering Meditation group sessions
- Good communication skills
- Ability to provide a supportive, and inclusive atmosphere that encourages learning and participation
- Calm and patient approach
What's in it for you
- Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
- Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
- Valuing You - We hold annual Volunteer Awards and Celebration events; We reimburse travel expenses and up to £5 for lunch for your volunteering; We hold social events and outings for our volunteers to get together and have some fun
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.




Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you enjoy walking, meeting others and having a good chat? If so, we have the perfect volunteering role for you!
Join our team and inspire others to exercise through a weekly walk. You will create an opportunity for people to support each other, provide that additional boost to exercise and go for a walk even when they may not be feeling the motivation.
We work with people who need support with their mental health across London and the South East. Our support ranges from registered accommodation services for people with severe mental health conditions to drop-in community and crisis services.
In the last year, 9,499 adults accessed Hestia’s mental health support.
We help people to feel safe, develop hope for a better future, and achieve their personal goals. These goals may include rebuilding relationships with family members and friends or connecting more with their local community.
What you will be doing
- Coordinate and facilitate weekly walks in local parks to the service alongside other volunteers
- Meet with the walking group weekly
- Hold conversations with people attending the group, checking in on their wellbeing and providing a listening ear/friendly face
- Keep a record of attendees, provide feedback, and report any concerns to the staff team
- Ability to provide a supportive, and inclusive atmosphere that encourages participation
The skills you need
- Inspire and motivate people to attend the walking group
- Ability to identify, manage any possible risks that may arise during the walking group. Training will be provided
- Willing and able to go on a weekly walk lasting approximately 60-90 minutes
- Good communication skills
- Calm and patient approach
What's in it for you
- Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
- Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
- Valuing You - We hold annual Volunteer Awards and Celebration events; We reimburse travel expenses and up to £5 for lunch for your volunteering; We hold social events and outings for our volunteers to get together and have some fun
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.




Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The role of Volunteer Clerk
The Clerk attends board meetings, provides effective administrative support to the Council, ensures the Council is properly constituted, and manages information and document control effectively in accordance with legal requirements. This is a flexible role which for the most part can fit around the existing commitments of a volunteer.
We want equal access to challenging learning and adventure in the wilderness as an unbeatable preparation for adult life.





The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Why we want you
People consistently tell us that meeting others living with Parkinson's is the most important support they want locally. Volunteers run Parkinson's Cafes to provide an informal way of doing just that for a couple of hours each week.
As a Cafe Volunteer, you'll support the Cafe Coordinator to help the monthly cafe run smoothly.
What you will be doing
- Meet and greet attendees, keeping an up to date list of names
- With other volunteers, think of creative ways to add interest and value to the café sessions, such as arranging visits from relevant local health professionals
- Arrive early, helping to get the venue ready, and packing down as needed once people have left
- Help to serve refreshments, or show attendees where they can purchase theirs
The skills you need
- Warm and friendly; you'll be a good communicator, open to working and interacting with a range of people
- Patient and empathetic, in order to deal with sensitive issues and topics
- Motivated and reliable in order to ensure the coffee sessions run smoothly
What's in it for you
- You'll meet new people, forging friendships and connections in your area
- You'll be supporting your community, knowing that thanks to you people affected by Parkinson's have vital support
- We'll support you to learn more about Parkinson's, and you'll be able to develop your organisational and communication skills
We exist to make every day better, for everybody living with Parkinson’s. Right now.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteer Coordinator – Build the Team Behind the Movement at MINDSET Charity
Are you ready to bring people together—and help shape a community that transforms men’s mental health in the UK?
MINDSET is a bold new charity with a clear mission: to empower men to speak up, grow, and thrive. We will be offering peer-led support, practical self-improvement workshops, and a community built on courage, connection, and growth.
But every movement needs a heartbeat—and that’s you.
Why MINDSET Matters
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Suicide is the leading cause of death for men under 50 in the UK.
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1 in 8 men experience mental health problems—but many never seek help.
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Outdated stereotypes still tell men to “man up” and stay silent.
We’re here to change that—with action, empathy, and tools for real growth.
Your Role: Volunteer Coordinator (Volunteer)
As our Volunteer Coordinator, you’ll be the connector, mentor, and organiser who helps build and support the team powering MINDSET. You’ll lead recruitment, onboarding, and volunteer care—making sure every person feels valued, equipped, and inspired.
Key Responsibilities:
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Recruit volunteers across diverse roles and backgrounds.
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Design and deliver onboarding and training processes.
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Foster a supportive, inclusive volunteer culture.
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Track engagement and availability, and match volunteers to roles.
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Collaborate with team leads to ensure smooth communication and coordination.
Who We’re Looking For
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Experience in volunteer management or team coordination.
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Strong interpersonal and organisational skills.
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Passionate about mental health and community building.
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Empathetic, proactive, and great at motivating others.
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Able to commit approx. 5 hours/week (flexible).
Why Volunteer with MINDSET?
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Help shape a charity that challenges stigma and empowers men.
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Build a team that reflects courage, care, and connection.
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Collaborate with passionate changemakers.
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Be part of a movement that turns empathy into action.
Apply Now
Send your CV and a short cover letter.
Deadline: 22nd August 2025 before 5:30pm
Let’s build a stronger MINDSET—one volunteer, one connection, one mission at a time.
Lead the team. Empower the movement.
MINDSET Charity
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about making a difference and shaping the future for young lives? Are you qualified in Finance and interested in developing your own mentoring skills? Mentoring can be a rewarding way to ‘give back’ and share your experiences with someone who could really benefit from hearing an informed, consistent, and fresh perspective…possibly something they haven’t had before.
We’re delivering ‘Developing Futures’ a funded 12-week e-mentoring programme for young people aged between 18-24 years from ethnic minority backgrounds and facing mental health challenges.
What you will be doing
- Motivate, guide and support service users towards the achievement of positive goals
- Support service users with exploring careers, identifying and setting goals, developing contacts, and identifying resources
- Promote and develop a positive relationship
The skills you need
- Good listening and communication skills
- Ability to provide a supportive and inclusive atmosphere which motivates and inspires others
- Able to maintain strict confidentiality and follow professional boundaries
- To be consistent in attendance
- Qualified and/ or experienced in Finance
What's in it for you
- Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
- Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
- Valuing You - We hold annual Volunteer Awards and Celebration events; We reimburse travel expenses and up to £5 for lunch for your volunteering; We hold social events and outings for our volunteers to get together and have some fun
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.




Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Purpose of the Role
To bring senior-level fundraising expertise to the Board of Trustees, advising and supporting Momentum’s income generation strategies and providing constructive challenge and oversight of the charity’s fundraising activities.
Key Responsibilities
§ Provide expert advice, guidance and strategic input to the Board and senior leadership on all aspects of fundraising.
§ Support the ongoing development of Momentum’s multi-stream fundraising strategy (including major donors, corporate partnerships, trusts & foundations, events, community fundraising, legacies, and digital fundraising).
§ Monitor fundraising performance against targets and ensure fundraising activities remain compliant with relevant regulations (Fundraising Regulator, Charity Commission, GDPR, etc).
§ Act as a mentor and sounding board to the Director of Fundraising & Engagement and CEO.
§ Contribute ideas and insights to help the charity identify new opportunities for sustainable income growth.
§ Where appropriate, assist with the stewardship of key supporters or donors.
§ Fulfil all general trustee duties, including attending Board meetings, contributing to governance and strategic decision-making, and upholding the charity’s values and safeguarding responsibilities.
We support families across SW London, Surrey and Sussex whose children are facing cancer or a life-challenging condition.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you love Bollywood dance? Would you like to inspire others to find their rhythm and get moving? If so, we have the perfect role for you! Through dance you will be helping others to boost their mood, releases endorphins and get active whilst socialising! Dance and movement have many positive benefits for our physical and mental wellbeing and allows us to express ourselves and let loose!
We are recruiting for a volunteer to facilitate a group for women to come together and have fun each week!
About Our Service... Hestia supports survivors of domestic abuse in London and the Southeast.
Our team provide support in 31 refuges across 11 London Boroughs. Last year Hestia supported 4,000 people to recover from the trauma of domestic abuse.
Anyone can be affected by domestic abuse, regardless of gender, age, race, or identity. Domestic abuse is not always physical violence, and it can take many forms including emotional, sexual abuse, coercive and controlling behaviour.
1 in 3 women and 1 in 7 men are affected by domestic abuse.
What you will be doing
- Coordinate and set up a weekly dance class
- Inspire and motivate individuals to participate in the sessions and take a role in planning/designing upcoming sessions
- Create a safe space for individuals to express themselves
- Keep a record of attendees, provide feedback and report any concerns to the staff team
- Support with beginner, first stage, gentle Bollywood dancing, using basic dance moves
The skills you need
- Good interpersonal and communication skills
- Ability to provide a supportive, and inclusive atmosphere that encourages learning and participation
- Calm and patient approach
- Experience in teaching dance classes desirable but not essential
What's in it for you
- Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications.
- Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
- Valuing You - Valuing You - We hold annual Volunteer Awards, outings, celebration, and social events for our volunteers to get together and have some fun; We reimburse travel expenses and up to £5 for lunch for your volunteering.
Disclaimer
Hestia is proud to be a Disability Confident employer. Should you require our role pack in an alternative format or wish to discuss any reasonable adjustments you may need for your interview, please contact hestia. As part of the process of volunteering, all applicants will need to complete a DBS and references. If you have any convictions/cautions, this does not mean that you cannot apply for any of our roles, however we do require a DBS for all positions. We ensure that all positive disclosures on DBS records are discussed with our volunteers and fairly assessed. Schedule 9 (1a) of the Equality Act 2010 applies to this position – (Only Female applicants please)
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.




Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteering for Sense
Sense is a leading disability charity with extensive knowledge and expertise in delivering personalised, creative and flexible support for disabled people with complex needs. Our tailored approach ensures that every person is empowered to live fully at every stage of life.
Due to the nature of the role, we require all applicants to be aged 16 or over. You must have a UK address to volunteer with Sense.
What your role will involve
You’ll get the opportunity to get involved in a wide range of activities, including:
- Welcoming and assisting customers, providing great customer service, helping create a wonderful shopping experience.
- Receiving donated items from the public, thanking them for their support.
- Sorting, steaming and preparing donations for sale.
- Helping to display stock in eye-catching and exciting ways.
- Keeping the shop floor clean, safe and tidy.
- Talking to customers about Sense and the work we do.
When you’re ready, we’ll provide you with additional training to:
- Serve customers on the till in a warm and friendly way.
- Put sales through the till, packing them and thanking the customer for shopping with us.
- Talk to customers about Gift Aid and other fundraising initiatives.
If you’re interested in taking on additional responsibilities, you can train to become a Key Volunteer, helping the shop manager by:
- Helping supervise the shop and other volunteers.
- Supporting the shop manager to make sure customers have a great experience.
- Opening and closing the shop when needed.
- Cashing up at the end of the day.
Will the role suit me? Yes, if you are:
- Passionate about Sense’s work to support disabled people with complex needs.
- Calm, kind and have a friendly personality.
- A team player who enjoys working with others.
- Enthusiastic, motivated and someone with a positive attitude.
- Respectful of others.
What can Sense offer me as a volunteer?
- Full training with ongoing support and guidance from your team.
- A chance to meet new people.
- A great way to develop new skills and share your existing skills.
- The feeling you get knowing you’re making a difference to the lives of disabled people with complex needs.
- A reference to support future applications for paid or voluntary roles.
- Support from our Mental Health First Aiders, should you need it.
About Sense
For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to offer personalised support to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. Our experts offer support that’s tailored to the individual needs of each person, whether that’s at our centres, through our holidays and short breaks, or in people’s own homes. In addition to practical support, we also provide information to families, and campaign for the rights of people with complex disabilities to take part in life.
Volunteers add real value to Sense, bringing their passion, enthusiasm and fresh perspectives to the work that we do. We believe that volunteers enable us to bring people together, and provide opportunities for people with complex disabilities to communicate and experience the world.
We include. We collaborate. We find a way. We challenge. We celebrate.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteer Co-chair at Watford and Three Rivers Refugee Partnership (WTRRP)
Job summary:
We're looking for a Co-chair to lead and shape the strategic vision of WTRRP as we move forward into our 25th year as a charity. We are looking for someone to support us with our strategy in line with our mission and our values. In this role, you will act as one of two Trustee committee co-chairs of the charity, responsible for the agenda and actions of Trustee meetings and AGM, improving good governance and acting as a senior ambassador of the organisation. We are looking for someone with enthusiasm, availability and leadership skills to work collaboratively with staff and volunteers.
WTRRP exists to support asylum seekers and refugees in Watford and Three Rivers who do not yet have settled status in the UK or may have specific needs relating to their application process or welfare. The main services of the charity are a drop-in session and social hub every Tuesday (at St Mary’s Church in central Watford), ESOL classes, providing financial support and advice to its clients and assisting them to integrate into the local community.
The Partnership has grown dramatically over the past 5 years, which is why we are looking for a co-chair to join us. WTRRP is run by a committee that meets typically every 2 months and it also provides supervision to our 3 staff members and support to our 70 volunteers.
We would welcome applicants with any of the following experience:
- Governance and previous Committee experience
- Business development and charitable fundraising
- Human resources and people management
- Lived experience of being a Refugee or Migrant
- Financial background
Principal responsibilities:
- Be part of the Committee, supporting the organisation as it grows and develops.
- Have availability to regularly attend the Tuesday hub at St. Marys church from 11- 2pm to support the team and be present.
- Oversee the administration and coordination of sub-committees.
- Serve as line-manager to the Caseworker and conduct planned supervision and appraisals.
- Represent the Partnership as required to the public or external parties such as funders and Community groups.
This is an important role that will support the charity as we adapt and change. If you feel that you may have some of the skills we are looking for and want to have an initial chat with our chair, then please contact us.
The client requests no contact from agencies or media sales.
Bats are amazing animals and an important part of our natural environment. There are 18 species of bat in the UK, all of which are protected by law because their numbers have decreased so dramatically. BCT operates a National Bat Helpline to provide almost 15,000 enquirers a year with easily accessible and accurate information, including getting injured bats to the care they need. The Helpline’s role in advising and supporting people who come into contact with bats is an important part of BCT’s work towards our vision of a world rich in wildlife where bats and people thrive together.
About the role
As a volunteer you will answer calls from the public, providing advice on bat care calls and putting them in touch with local bat care volunteers where possible. We consistently receive feedback from volunteers to say that this role can be challenging at times, but with the support from the team, and the knowledge that they are helping bats and advising members of the public makes it such a rewarding role. Many enjoy it so much that they return to volunteer the next season! Volunteers took about 1,500 calls between Sep 2022 - May 2023.
You do not need to have prior experience in conservation to volunteer, anyone who is interested in helping bats is welcome to apply. Volunteering for the Helpline is a great way to get involved in conservation from the comfort of your home and during your spare time.
Commitment
Winter volunteers will be ready to start Bat Watches on Mon 6th Oct. We hope volunteers will sign up to Bat Watches until May 2026 and there is always the option to continue volunteering after May.
We hope that volunteers will be able to sign up to 1-2 Bat Watches per month between Sep – May.
A Bat Watch is up to 3.5 hours (including 30mins break), please see below for Bat Watch times:
Weekdays
Morning
9:30 – 13:00
Afternoon
13:00 – 16:30
*Please note that VBCH winter season operates In Office Hours only.
All you need is:
- A computer/laptop with internet access (or a tablet, although a computer is preferable)
- A speaker/mic or headset to use with your computer, as phone calls will be received using an internet app on your device.
- A phone with reliable reception for contacting support staff where needed.
Skills and abilities
- Competent in using computers and entering data onto an online form.
- Accurate record-keeping.
- An interest in UK wildlife and conservation and/or animal welfare.
- Affective communication skills and ability to reassure members of the public during calls.
- Willingness to spend additional time reading training materials and keeping up to date with communications from the project coordinator.
Training and support
New winter volunteers must complete some introductory online training in their own time and attend one online training day on either:
- Wed 3rd Sep
- Thu 11th Sep
Training days will run between 10:30am and 2:30pm with breaks.
Returning winter volunteers (those who have done a winter season with us in 2023 or 2024), will receive a refresher training video instead. If you have done a winter season with us pre-2023, you will need to attend a full training day. Thank you!
All volunteers will receive a comprehensive manual and full support from BCT staff during their assigned bat watches and throughout the season. During the virtual training day, we will provide an induction explaining what we do and how volunteers fit within our organisation. We will also provide training to assist you to meet the standards we expect from volunteers.
BCT will reimburse certain "out of pocket" expenses where required.
Benefits of volunteering with BCT
- Supporting and learning about the work of the leading NGO in the UK solely devoted to the conservation of bats
- Developing transferable skills that can help enhance your CV
- Developing confidence in speaking to members of the public
- Learning about opportunities to get involved in other aspects of bat conservation
- Learning more about bats
- Discounts to BCT training
How to sign up
To find out more and sign up, please click the link above. You will need to create a Better Impact account to sign up.
Further instructions on how to sign up are available on our website.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
CFAB Experts by Experience Advisory Group Member
Volunteer role
Could you be part of our Experts by Experience Advisory Group to help make a positive contribution to our efforts to protect children and reunite them with family overseas?
Children and Families Across Borders protects children who have become separated from their families across international borders. As the UK member of the International Social Service network, our specialist team inter-country social workers, work with over 130 partners around the globe to reunite families. Our work is complex but life changing.
CFAB is creating an Experts by Experience Advisory Group and is looking for people to join and support our work. The purpose of our engagement would be to would be to embed the voices and insights of individuals with direct and personal experience of aspects of our work into the service design and decision-making processes within CFAB. We believe that the insights and input from those with experience of our work will help to ensure that our services, our strategies and our messaging are grounded in real needs and experiences rather than assumptions and ultimately lead to better outcomes for children.
We would consider individuals with direct, personal experience of international kinship care, international adoption, alternative care, international migration and asylum as experts by experience.
Requirements:
The Advisory Group will meet twice per year (either remotely or in person) and there will also be opportunities to feed in and participate in other ad hoc projects.
Experts by Experience will:
- Provide advice and recommendations on policy, program design, and delivery.
- Review and contribute to strategic documents, reports, and evaluations.
- Identify opportunities for co-production and co-design within the organization.
- Act as advocates and champions for the integration of lived experience.
- Ensure diverse experiences are represented and inform inclusive practices.
What can we offer you?
Though this is a voluntary role, your participation will be compensated. Expenses will also be covered in line with CFAB’s expenses policy.
We will ensure we offer pre and post meeting support to experts to identify and reflect on any issues that require processing.
We will provide training to support your skills development based on the opportunities you would like to be involved with. We will share with you the impact of your participation on our work.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Meditation can give us a sense of calm, peace and balance that can benefit both our emotional wellbeing and overall health. Do you have experience in delivering meditation sessions and would like to give back your time to support people in crisis?
The hustle and bustle of everyday life can leave us feeling tired and burnt out. People in our services are feeling this more than ever and would benefit from learning mindfulness techniques and strategies. It is important for us to pay more attention to the present moment, our own thoughts, feelings and the world around us as it is known to support and improve our mental wellbeing, sleep, and increase our overall happiness.
What you will be doing
- Facilitate a weekly online meditation session in a small group
- Plan each session and identify any items needed for the Meditation sessions.
- Lead on the logistics and set up of the session alongside the staff team.
- Inspire and motivate people using the services to attend.
- Keep a record of attendees, provide feedback, and report any concerns to the staff team.
The skills you need
- Have an interest in quizzes
- Ability to provide a supportive, and inclusive atmosphere that encourages learning and participation
- Good communication skills
- Calm and patient approach
What's in it for you
- Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
- Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
- Valuing You - We hold annual Volunteer Awards and Celebration events; We reimburse travel expenses and up to £5 for lunch for your volunteering; We hold social events and outings for our volunteers to get together and have some fun
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.




Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Information and Advice Service: The Information and Advice service for older people provides a free, confidential, and independent service for anyone aged 65+ living in the borough of Bromley and 50 + plus in Greenwich. Our advisers provide general advice on a range of subjects: employment rights, welfare benefits, housing, consumer rights and adult social care.
Role Summary: Supporting and providing information to clients across a wide range of enquiry areas including welfare benefits, housing, Social Care, relationships, and consumer issues.
What will I be involved in?
- Identify and research information and services to signpost that are relevant to the client’s situation, drawing on information resources, agencies, and other sources of information.
- Committed to researching and providing up to date information to vulnerable older people using the internet and other resources.
- Familiarize and keep updated with resources available from Age UK factsheets and Information Guides available.
- Completion of the Adviser Induction programme which includes training courses on relevant topics. Followed by shadowing sessions within the I & A Team.
- Successfully complete online training courses for Age UK Bromley and Greenwich volunteers.
- Participate in volunteer support meetings with the Advice Case Supervisor and any training on safeguarding adults and appropriate boundaries.
- Present and discuss information and advice with the client’s consent, act on their behalf, and represent their interests with third parties by letter, telephone or in person.
- Recording and updating case records on Charitylog including capturing consent. Using Microsoft packages and emails.
- Liase closely with the Advice Case Supervisor, other advisers, and wider staff team. Seeking guidance and support where required.
- At all times work in accordance with the organisation’s policies regarding Health & Safety, Equality & Diversity, Safeguarding Vulnerable Adults and Confidentiality & Data Protection. Lone working.
- Represent the professional standards of Age UK Bromley and Greenwich and ensure that you wear your volunteer id badge whilst volunteering.
What skills and qualities will I need to have?
- Enjoys talking and helping our clients, 65+ living in Bromley and 50 + in Greenwich from a wide range of backgrounds.
- Good communication skills and confident at speaking to clients on the telephone
- Able to prioritise tasks with good time management skills.
- A commitment to ensuring that customers are provided with accurate relevant information and support. Interested in finding out more about social welfare law advice e.g. housing and welfare benefits.
- Be a good listener and have empathy with older people, being approachable and welcoming.
- Demonstrate a non-judgmental approach. The listener may personally disagree with the client’s opinions or actions but attempts to understand the client’s point of view and shows that they still value the client.
- Being able to maintain client confidentiality, understand the importance of keeping within the parameters of the role and have a good understanding of GDPR and Data Protection.
Benefits of getting involved:
- Being part of a team who are passionate about helping clients 65+ living in Bromley and 50+ in Greenwich
- Committed to supporting the Information and Advice service deliver a difference to all their clients.
- Ongoing support and role training with feedback given.
- Opportunities for networking with other volunteers and being part of a wider volunteer team.
- Awareness of Age UK Bromley and Greenwich social events, services, and projects
Other information: Prospective volunteers will complete a recruitment process and be required to provide details of two references and agree to submit details for and undertake an Enhanced Disclosure and Barring Services (DBS) check. All our volunteer roles are 18+, Monday to Friday, 9am to 5pm. Age UK Bromley & Greenwich will reimburse all expenditure reasonably incurred. Receipts to be provided with expenditure claims.
We're a local charity working in the community to support older people, their families and carers. We want everyone to be able to love later life.



