Support volunteer volunteer roles in pontypridd, rhondda cynon taff
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for trained or experienced Mckenzie friends to offer some scottish family law legal advice on our groups. We have a few volunteers already but they dont know scottish law.
We are looking for someone training / trained / or have experience in family courts for Scotland
We Stand are recruiting a number of voluntary positions for our Board, including a number of volunteer trustee positions.
We Stand is the only national charity that specialises in helping non-abusing parents and carers to protect and support their sexually abused children.
Our Mission is to provide support in a non - judgmental environment for non abusing parents and carers of sexually abused children.
Our Services help families at a time of extreme trauma caused by child sexual abuse – providing emotional and practical support to young victims, siblings and non-abusing parents/carers so that they can move on positively with their lives together.
Board
We Stand is run by a Board made up of volunteer Trustees. We are seeking committed and passionate individuals, to fill the roles of Board trustees.
We are particularly interested in applications from those with the following experience, but more importantly we are interested in applicants from diverse backgrounds and experiences, to support our work.
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Business development in the charity sector
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Comms strategy
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Legal experience, ideally experience within family law.
Previous board experience not required.
Expectations of Board trustees
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Actively participate in board meetings (which occur once every 3 months, on Wednesday evening),
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Attend any sub committee meetings you are part of where required - usually held every month or every two months
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Oversee the strategic direction of the organisation, supporting its development through good governance
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Use personal skills, expertise and time to support the organisation’s development
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Undertake tasks required by the Board from time to time - such as recruitment
Our Mission is to provide support in a non - judgmental environment for non abusing parents and carers of sexually abused children.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Be part of something special and volunteer at MS Walk Cardiff. Join an incredible team of volunteers who will be helping to make MS Walk 2025 bigger and better than ever.
The 2025 event will have around 200 participants who will be walking through Cardiff on either the 1km, 5km or 10km route.
Together these participants will be hoping to raise over £25,000 for the MS Society to help support the MS Community.
There are various roles available on the day from making some noise and encouraging our walkers, to looking after the route and handing out medals at the finish.
Join our team of MS Walk volunteers and support everyone who is walking, rolling and strolling to stop MS.
You'll be required on Saturday 20th September 2025 for one day and there are various times throughout the day. Shifts will be from 2-6 hours depending on role and location.
There are no specific skills required just enthusiasm and a can-do attitude.’
Closing date: Wednesday 17th September 2025
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Equality Starts at Home (ESAH) we’re looking for someone who is passionate about equality, diversity, and inclusion to be our CEO to make equality at home a reality for all. This role will be supported by and be able to draw on the extensive and diverse experience of our Trustees and Strategic Advisors who have a depth of experience across a diversity of disciplines and industries.
We are looking for a self-driven, dynamic, and hands-on individual who is looking to gain invaluable experience supporting ESAH scale and grow as a charity.
You’ll be joining a dedicated team or Trustees and Strategic Advisors who love what they do and are driven to make a difference. If you share our values and feel that you can make a positive impact, we’d love to hear from you! To learn more about the team you’ll be joining, click here to learn more!
Details:
- Location: Remote
- Duration: 15 – 20 hours/week
- Start Date: ASAP
- Contract: 1 year contract (renewable)
- Salary: Initially voluntary, with future pay based on successful fundraising
What you’ll do:
- Develop and execute a fit for purpose fundraising plan
- Develop and execute ESAH’s priorities/strategies to raise awareness and drive change, including ensuring we have a ‘harmonized’ voice as an organization
- Foster and strengthen relationships with likeminded individuals/organizations to drive awareness and change
- Represent ESAH publicly, advocating for gender equality and raising ESAH’s profile.
- Manage budgets and ensure financial sustainability.
What you’ll gain:
- Hands-on experience working in the charity sector with a scale up organization
- Expanding your network through leveraging the existing ESAH Network/brand name
- Experience working with a team of Trustees/Strategic Advisors who are leaders in their respective disciplines/industries
- Fundraising and marketing experience
- Governance and BOD reporting to an experienced group of Trustees
What we’re looking for
- A self driven individual with high energy to shape ESAH’s path forward
- A passion for gender equality, especially within the home and an understanding of challenges related to gender equality.
- Experience in building and maintaining relationships with a wide range of people.
- Great communication and public speaking skills.
Want to know more?
To learn more about ESAH check out our website, or feel free to reach out to Drake Peabody for an informal chat about the role.
To Apply:
Please send a copy of your CV and a short support statement (~100 – 200 words) by Friday July 18. Applications will be reviewed on a rolling basis. We encourage applications from anyone who shares our values and beliefs to apply!
This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.
St John Ambulance Cymru has ambitious plans in place and a new strategy. We are seeking a Hospitaller for the Priory for Wales, taking a pivotal leadership role across the Priory.
The Hospitaller will be our key link as a Priory to the St John Eye Hospital Group (SJEHG) and lead our national fundraising activities in support of the wonderful work of the SJEHG. This will allow the right individual to recruit, inspire and lead the national Eye Hospital Panel taking responsibility across the Priory for our fundraising and liaison with the SJEHG.
St John - Worldwide
St John is an international charity with 900 years of history that in modern times provides first aid, health care and support services in over 40 countries around the world. Together the 44 Priories make up the Order of St John.
The St John Eye Hospital Group (SJEHG) is the only charitable provider of expert eye care in the West Bank, Gaza and East Jerusalem, treating patients regardless of ethnicity, religion or ability to pay. It has been active for over 140 years and each year treats around 135,000 patients. This helps to address the 80% of blindness in the region which is curable, most of whom would not have access to care without SJEHG.
In Wales
The Priory for Wales is an independent Priory within the Order of St John. We are a working Order of Chivalry of the British Crown with His Majesty the King as its Sovereign Head, which is accredited to the United Nations.
We are Wales’ leading first aid charity. Our new 2025-2030 Strategy has the mission of “Wales as a Community of Lifesavers”. In order to do this we have 4 strategic objectives:
1. Experience: We want to be the best volunteering offer in Wales. We want our St John people to have the best experience, training, leadership, and equipment.
2. Maximising the potential of our Children and Young People.
3. Increasing our focus on Community Education.
4. Making St John more inclusive and sustainable.
We work closely with NHS Wales and the Welsh Ambulance Service University Trust (WASUT), We provide on-site first aid and medical services at events across Wales from local events in your community to international sporting and cultural events.
In order to do this we have around 2,000 St John People, a mixture of employees and volunteers as well as around 800 Children and Young People.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join Us in Making a Difference for Cats!
Volunteering is at the heart of Cats Protection—joyful, inclusive, and truly transformative. As a Fundraising & Events Volunteer, you’ll help raise the vital funds that support thousands of cats and kittens in need.
What You Could Be Doing:
- Supporting community fundraising events such as craft fairs, county shows, and local collections.
- Helping with online fundraising campaigns—perfect for showcasing your tech skills!
- Sorting and recording donated goods to help our cause.
- Sharing ideas to develop new fundraising activities with fellow volunteers and our Community Fundraising Hub.
- Promoting Cats Protection in Cardiff & Vale of Glamorgan, connecting with supporters who love cats as much as you do!
What We Offer You:
- A welcoming, inclusive environment that values your contribution.
- Support to ensure your experience is positive and impactful.
- Reimbursement for agreed out-of-pocket expenses.
- Access to online training and a thorough induction to set you up for success.
This flexible role allows you to volunteer in a way that fits around your other commitments, so you can make a difference in a way that works for you.
Ready to Get Started?
Please make sure to share your email address with us, and we’ll be in touch to arrange an interview and send you the official application form. We can’t wait to meet you!
Together, we are all for cats.
Making a better life for cats, because life is better with cats


Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Brave Core Counselling is a values-driven counselling service offering inclusive, trauma-informed support for individuals navigating life's challenges. We are a small, heart-centred organisation committed to promoting emotional wellbeing and mental health awareness.
We are currently seeking a passionate and proactive Volunteer Director of Fundraising to help secure essential funding through grant writing and creative fundraising strategies. This role is key to helping us sustain and expand our therapeutic services.
Responsibilities
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Research and identify suitable grant opportunities, trust funds, and community funding streams.
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Write compelling, values-aligned funding proposals and grant applications.
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Develop and implement a fundraising strategy aligned with Brave Core’s mission and goals.
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Build relationships with potential funders, sponsors, and supporters.
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Explore and implement other fundraising avenues (e.g. crowdfunding campaigns, donor outreach).
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Keep accurate records of applications submitted and track outcomes.
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Stay informed about developments in the mental health charity funding landscape.
Requirements
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Experience in fundraising, bid writing, or grant applications is highly desirable, but not essential—we welcome motivated learners.
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Strong writing and research skills with attention to clarity, tone, and impact.
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Organised, self-motivated, and able to manage deadlines effectively.
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Ability to work independently and as part of a collaborative, mission-driven team.
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Alignment with Brave Core’s values of compassion, inclusivity, and integrity.
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A genuine interest in mental health, counselling, or community-based support work.
Benefits
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Gain valuable experience in nonprofit fundraising and strategy.
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Be part of a supportive and purpose-led organisation.
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Contribute to making mental health support more accessible and sustainable.
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Receive mentorship and a reference for your contribution.
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Work remotely and flexibly.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Chatterbox Befrienders offer one-to-one telephone support and will call a client once a week offering companionship and a listening ear for an individual who might otherwise go unheard. Chatterbox volunteers befriend a variety of people including carers, socially isolated individuals who are struggling with loneliness, people with ill health and those that have been bereaved.
This role could be for you, if you:
- Would like to make a real difference in someone’s life
- Want to challenge loneliness and can commit to a weekly phone call
- Are a good listener
- Are empathetic, patient and of a caring nature
- Have good verbal and inter-personal communication skills
- Recognise the importance of confidentiality and can uphold this in practice
- Are committed to inclusion and treating people with dignity and respect
Requirements of a Befriender include:
- Calling your client once a week for a chat of up to 45 minutes; this is a 26 week initial commitment, at the end of which each client’s needs are reviewed
- Completing an online call log record promptly after each phone call
- Ensuring immediate contact with the Chatterbox Coordinators if you feel that the client might be a risk to themselves or others
- Liaising with the Chatterbox Coordinator on a regular basis regarding the service, as well as discussing personal learning and development needs
- Respecting service standards, appropriate boundaries and recognising the range of policies and procedures that impact on befriending vulnerable adults
Benefits of this role may include:
- Knowing you are making a difference to someone’s life
- Joining the Omega Team who are taking action against loneliness and isolation
- An opportunity to enhance your CV or learn new skills
- An opportunity to engage with your community
Support and training provided:
- Omega Chatterbox induction program
- Safeguarding training
- Ongoing support from Chatterbox Coordinators for all questions, concerns, and support
- Out of pocket expenses are reimbursed and a mobile phone can be provided if appropriate
- Monthly Befriender group support meetings via the Zoom app
Location of the role:
- Home-based
When are you needed:
- Provided on enquiry
A Disclosure and Barring Service (DBS) check is required for this role. If you have a criminal record this does not automatically prevent you from being considered as an Omega Chatterbox Befriender. We will take into account the nature of the offence, when it happened and whether it is relevant to the voluntary role. If you are shortlisted, this will be discussed with you during the recruitment process.
Omega is a registered charity dedicated to reducing social isolation and loneliness.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Finance Assistant
Reports To: Finance Manager
Location: Remote
Employment Type: Volunteer (12 hours/week for 6 months)
About the Project – “Solta o Jogo”
“Solta o Jogo” is a vibrant cultural competition and festival celebrating Brazilian heritage through Capoeira, music, dance, acrobatics, and a Brazilian arts & crafts fair. Hosted at Kingston University Townhouse, the event invites the community to participate in free performances, workshops, and exhibitions promoting cross-cultural understanding.
As part of this initiative, we are seeking a Finance Assistant to support the day-to-day financial operations of Quilombo UK. This is an ideal role for someone looking to apply or gain hands-on experience in finance within the Third Sector, while contributing to a meaningful, community-led cultural project.
Position Overview:
The Finance Assistant will support the Finance Manager in tasks such as financial data entry, expense processing, reconciliation, and reporting. This role requires someone with good numerical skills, attention to detail, and a proactive mindset. The opportunity offers valuable exposure to nonprofit financial processes, along with flexibility and training support.
Key Responsibilities:
Finance & Data Entry:
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Collect and accurately enter financial data into spreadsheets and databases.
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Assist in processing staff and volunteer expense claims, ensuring proper documentation and approval.
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Support with checking account balances and assisting in payment reconciliation tasks.
Budgeting & Analysis:
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Help perform calculations and draft basic financial reports.
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Review department budgets regularly and report discrepancies to the Finance Manager.
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Assist in auditing financial records and preparing financial statements.
Reconciliation & Compliance:
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Reconcile discrepancies in financial records and propose corrections.
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Adhere to the organisation’s financial policies and reporting procedures.
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Respond to internal finance queries and offer support where needed.
Continuous Improvement:
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Suggest improvements to increase efficiency, accuracy, or cost savings.
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Maintain accurate documentation and support reporting for audits or internal reviews.
Required Qualifications:
Education:
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Graduation required; relevant coursework or volunteer experience preferred.
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Previous experience in finance, bookkeeping, or administrative support is advantageous.
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Understanding of basic accounting principles is desirable.
Skills:
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Strong numerical skills and analytical mindset.
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Proficiency in Microsoft Excel and Word.
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Excellent organisation, time-management, and attention to detail.
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Ability to communicate clearly with internal stakeholders.
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Professional, self-motivated, and able to work independently.
Benefits:
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Gain real-world experience in finance and bookkeeping within a nonprofit setting.
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Learn financial processes used in the Third Sector.
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Receive mentoring and training to develop finance and administrative skills.
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Work remotely with a supportive and mission-driven team.
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Reimbursement of local travel expenses if in-person attendance is required.
Equality Statement
Quilombo UK is committed to fostering an inclusive and diverse environment. We promote equal opportunities in line with the Equality Act 2010. Discrimination of any kind will not be tolerated, and we encourage applications from individuals of all backgrounds.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Throughout the UK, we provide essential services and support for individuals impacted by MS. We connect people to resources that foster a sense of belonging, community, and shared experiences.
We are pleased to announce that we have secured funding from Wales and West Utilities for a 'test and learn' Community Connections project, which will operate until March 2026 and cover Wales and the South West of England.
The goals of Community Connections are:
- To link individuals with, and affected by, MS throughout Wales and the South West of England (including Cornwall, Devon, Somerset, Bristol, Gloucestershire, and Wiltshire) to services, activities, and resources that promote living well with MS.
- To establish connections with local service providers that enable people with, and affected by, MS to access support and activities in their communities, while enhancing community connections.
- To offer information and guidance on various topics, including financial advice, cost of living information, energy efficiency tips, carbon monoxide awareness, and the Priority Service Register.
As part of this initiative, we are seeking a Community Connections Volunteer to assist in directing people affected by MS to information about relevant local and national services. This could involve helping someone access information on benefits or supporting them with grant applications. This role will be conducted from home, providing assistance over the phone and via email.
Here’s a summary of what the role entails:
- Guiding individuals to sources of support, such as our Living Well services, Helpline, health and social services, MS professionals, and local group activities.
- Referring any complex support needs to our Community Connections project team or Helpline.
- Occasionally assisting individuals who need help with grant applications and gathering necessary paperwork.
- Communicating relevant information to our Community Connections Project Administrator to maintain and update our service signposting lists.
- Staying in contact with referrals to ensure they are progressing with the support provided.
- Listening to and gathering feedback on the service as individuals conclude their involvement with the Community Connections project.
We will provide you with the necessary training and support to develop the skills required for this role, including an induction covering all outlined areas. Please note the role requires a DBS Check.
You will have the opportunity to discuss your role and any additional needs you may have with us.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you have a great idea to benefit people living with MS? At the MS Society, we campaign on a range of issues like welfare, treatments, care and support that people with MS need. We want to do more locally and want to support your ideas on making change happen. Together we can do more.
Perhaps you’ve spotted there are no blue badge spaces at your local supermarket? Or maybe your neighbourhood has no kerbs easy for wheelchairs to use? In this volunteer role, you’ll help drive change for people with MS in your community and develop your networking and influencing skills along the way.
As a campaigner you’ll bring your own ideas, local knowledge and personal experience to your campaigns. You’ll make decisions about your own campaign activities and collaborate with other campaigners in your area.
This role is flexible and aims to fit around you. Time commitments for this role may vary depending on your activities and the campaigning you’d like to do. This is an ongoing role.
Apply
1. Read through the role description carefully (available via file attached on the right hand side)
2. Apply online, and have a welcome chat with your support staff member
Exciting Volunteering Opportunity: Join CGD Society as Secretary to the Board of Trustees
Are you passionate about governance and looking to make a meaningful impact? The CGD Society (CGDS) is seeking a dedicated individual to join the trustee board as Secretary of the Board. This position offers a unique chance to lead on governance initiatives while collaborating closely with a supportive team of Trustees and staff.
As Secretary, you’ll wear two important hats:
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Company Secretary: Keeping our records in order, organising board meetings, and ensuring timely filings with regulatory bodies.
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Governance Lead: Driving best practices, staying ahead of regulations, and working to strengthen our charity's governance framework.
You'll have strong support from our Chair, Treasurer, Executive Director, and the Governance & Finance Subcommittee.
We’re looking for someone who’s committed and wants to make a difference in supporting those affected by CGD, Chronic Granulomatous Disorder, a rare genetic disorder. With resources like our Governance Calendar and guidance from experienced colleagues, you’ll have everything you need to succeed.
To find out more please read the job specification.
Apply by submitting a covering letter and CV
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Provide holistic end-of-life care to people who are suffering of a terminal illness, under the direction of the Palliative Care Nurse Team Leader. By caring for those often isolated, hopeless, and fearful, this position is a living example of God’s love and compassion for the weak, lonely, and marginalised members of society. This position works primarily off-ship; hot and dusty or wet (depending on season) conditions can be expected. Visiting people in their house requires cultural sensitivity.
What You Will Contribute
• Support terminally ill patients and their family members through the grieving process, preparing them for death
• Train and assist family members with wound care for the afflicted person
• Share basic health principles with terminally ill patients and family members in order to improve their health
• Encourage the use of local, affordable materials for wound care and locally available analgesia
• Encourage the family to find ways to be self-supporting and teach them about planning for the future
• Assist in reaching out to local healthcare professionals who care for palliative patients, build meaningful relationships, assess their practical and intellectual needs and assist them in sustainable and culturally appropriate ways, through mentoring and teaching
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Personal Assistant
Reports To: Department Manager
Location: Remote
Employment Type: Volunteer (12 hours/week for 6 months)
About the Project – “Solta o Jogo”
“Solta o Jogo” is a vibrant cultural competition and festival celebrating Brazilian heritage through Capoeira, music, dance, acrobatics, and a Brazilian arts & crafts fair. Hosted at Kingston University Townhouse, the event invites the community to participate in free performances, workshops, and exhibitions promoting cross-cultural understanding.
As part of this initiative, we are seeking a Personal Assistant to support daily coordination, scheduling, and communication tasks across departments. This remote volunteer opportunity is ideal for someone who is detail-oriented, proactive, and looking to gain experience in nonprofit administration while contributing to a meaningful community-driven programme.
Position Overview:
The Personal Assistant will be responsible for organising meetings, managing calendars, supporting internal communications, and assisting in day-to-day administrative operations. This role plays a vital part in ensuring smooth coordination between teams, and offers autonomy, flexibility, and mentorship opportunities for someone looking to develop or apply their administrative and organisational skills in the Third Sector.
Key Responsibilities:
Administrative Support & Coordination:
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Manage meeting schedules, appointments, and internal calendars.
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Organise virtual events, staff briefings, and team check-ins.
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Support in planning and executing internal conferences or training sessions.
Data & System Management:
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Maintain and update internal databases and contact lists.
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Implement and uphold procedures and administrative systems.
Staff Liaison & Communication:
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Act as a point of contact between managers and teams.
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Assist in internal communications and task follow-ups.
General Administrative Tasks:
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Contribute to internal meetings with updates and suggestions.
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Provide ad hoc administrative support to leadership and teams as needed.
Required Qualifications:
Education:
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No specific degree required, but relevant administrative or office support experience is preferred.
Experience:
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Prior experience as an administrative or personal assistant is an advantage.
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Familiarity with coordinating meetings, managing data, or supporting organisational logistics.
Skills:
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Strong written and verbal communication.
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Excellent organisational and time-management abilities.
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Proficiency in Microsoft Office, particularly Word and Excel.
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Proactive, professional, and able to work independently or collaboratively.
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Strong team player with attention to detail.
Benefits:
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Gain valuable administrative and coordination experience in the nonprofit sector.
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Receive support and mentorship to build confidence and skills.
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Work flexibly in a fully remote setup with a collaborative team.
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Build your network within a mission-driven cultural organisation.
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Reimbursement of local travel expenses (if in-person support is required for specific events).
Equality Statement
Quilombo UK is committed to fostering an inclusive and diverse environment. We promote equal opportunities in line with the Equality Act 2010. Discrimination of any kind will not be tolerated, and we encourage applications from individuals of all backgrounds.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
My Black Dog is a charity that offers anonymous, peer to peer mental health support through our web-chat service. We are committed to making a positive impact on mental health in the UK as we tackle an epidemic that millions of people face.
We were founded on the motto "talk to someone who gets it". We want to connect people who share lived experiences to provide an empathetic, non-judgmental space where everybody understands how it feels to experience mental health struggles.
Position Overview
Our web-chat service is run by our Volunteer Pack, each of whom have their own lived experience of mental health challenges. In addition, each shift has a 'Leader' and a 'Mentor'. These are Volunteers who carry out specific roles during the shift and, together, ensure its success:
- Leaders - Managers of the shift. There to ensure the shift runs as it should. They support and guide Volunteers through chats and follow safeguarding processes when an alert is raised. They escalate safeguarding alerts to the shift’s Designated Safeguarding Lead (a trained professional). They also complete a 'Shift Handover' document once the shift is completed.
- Mentors - There to support and guide Volunteers through chats. Will take over from the Leader if there are safeguarding issues that need the Leader's attention and/or if the Leader needs a break.
As My Black Dog looks to expand our opening hours, we are looking to recruit additional Leaders who can run shifts and provide cover when necessary.
Leaders will be assigned a shift based on your availability and preference. The expectation is that Leaders and Mentors will form a ‘pair’ and, together, will do one shift at the same time each week. This is to provide stability, predictability and to encourage community-building between Volunteers. Shifts are usually 3 hours long. We may ask you to cover another shift when we are short, but you will never do more than 6 hours per week.
Training will be provided and you will be supported on shift by a Designated Safeguarding Lead, who will manage all safeguarding issues.
The work you will do as Leaders will ensure we provide the best possible service to our Guests. You will also be helping our Volunteer Pack to do what we do best: helping those in need by speaking to someone who 'gets it'.
Who We Are Looking For
We are looking for people who have experienced their own journey with mental health and are in a strong position to support others. We ask that our Leaders:
- Are strongly committed to helping others
- Have experienced mental health issues in order to relate to those seeking help
- Are collaborative and enjoy working with others
- Are encouraging and supportive
- Are organised and can monitor several things at once
- Can remain calm and focused during busy times and when safeguarding alerts are raised
- Are 18 years and over
- Can commit the time to a regular weekly shift
We are particularly interested in hearing from people who are available to run a shift on the following days/hours:
- Monday to Sunday, 5pm-7pm
- Thursday to Saturday, 7pm-10pm
Role Responsibilities
- Supervise and support Volunteers whilst on shift with general enquiries, positive feedback and signposting.
- Assist with general volunteering enquiries whilst on shift. Provide time for guidance, instruction and de-briefing for Volunteers if required.
- Follow Leaders processes including unexpected absence reporting, Volunteer check-in and check-out, and completing Shift Handovers.
- Monitor web-chat conversations and ensure all chats are tagged.
- Maintain ability to listen, remain calm and provide intervention if necessary.
- Be able to have difficult and often complex conversations about mental health, including Guests experiencing crisis and first-stage intervention support.
- Work alongside the Designated Safeguarding Lead (DSL) when safeguarding risks are identified.
- Exercise discretion in handling confidential situations and information, conveying sensitive information in a timely manner to necessary individuals.
- Provide written follow up of shifts via handover, ensuring all necessary information is handed over at the end of the shift.
- Adhere to all standards, policies and procedures of My Black Dog.
Please note: An Enhanced DBS Certificate is required for this role. If you do not have one, My Black Dog will arrange the DBS Check for you.
www.myblackdog.co
The client requests no contact from agencies or media sales.