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Support work jobs in southwark, greater london

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Top job
Citizens Advice Hertsmere, Hertfordshire (On-site)
£28,000 (pro-rata, depending on experience)
The role supports clients in reducing energy costs, improving home comfort, and lowering carbon emissions
Posted today Apply Now
Top job
Prostate Cancer UK, SE1, London (Hybrid)
£40,500 - £44,100 per year
We’re looking for a Support Services Innovation Manager to join us in an exciting new role.
Posted 6 days ago
Top job
Single Homeless Project, London (On-site)
Fixed at £27,007.50 per annum
Support residents who face barriers in accessing care, helping them take positive steps towards healthier and more independent lives.
Posted 1 day ago
Top job
Breast Cancer Now, London (Hybrid)
£42,000 - £46,000 per year
This role is key to turning data into insight that drives strategic decisions and deepens supporter relationships
Posted today
Top job
Social Interest Group, London (On-site)
£38,700 per year
This is a great opportunity for current deputy service managers, or experienced support workers looking for that next step!
Posted 6 days ago
Top job
The Association of Anaesthetists, London (Hybrid)
£38,502 per year
We are looking for a Digitial Communications Officer to support in the implementation of the Association’s digital strategy.
Posted 1 day ago
Look Ahead Care Support and Housing, Newham (On-site)
Up to £21606 per annum + Annual leave increasing up to 30 days
Posted 1 week ago
Wandsworth Carers' Centre, London (On-site)
£18,293 per year
Exciting opportunity to develop a new service supporting Young Carers in Wandsworth
Posted 6 days ago Apply Now
Closing in 3 days
Macmillan Cancer Support, London (Hybrid)
£56,500 - £61,500 per year
Delivery Manager needed to spearhead our implementation of the NHSE Aspirant Cancer Career Education and Development (ACCEND) Programme!
Posted 2 days ago
All Ways Network (AWN), Remote
£27,700 - £29,000 per year
Posted 2 days ago Apply Now
Closing in 4 days
Look Ahead Care and Support, Tower Hamlets (On-site)
£28,808 per anum
Posted 3 weeks ago
Royal British Legion, London (On-site)
£33,622 to £35,242 per annum (Inclusive of London Supplement)
Posted 1 day ago
Page 3 of 68
Hertfordshire (On-site) 14.52 miles
£28,000 (pro-rata, depending on experience)
Part-time (28 hours per week)
Permanent

Actively Interviewing

This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!

Job description

Location: Citizens Advice Hertsmere, outreach across various locations

Purpose of the Role

To deliver high-quality energy advice and advocacy to individuals and households, particularly those vulnerable or experiencing fuel poverty. The role supports clients in reducing energy costs, improving home comfort, and lowering carbon emissions.

Key Responsibilities

  • Provide tailored energy advice via:
    • Face-to-face appointments and Telephone
    • Community events and workshops
  • Support clients with:
    • Understanding fuel tariffs and energy bills
    • Improving energy efficiency and thermal comfort
    • Accessing grants, rebates, and financial support
    • Resolving issues with energy suppliers
    • maintain accurate case records and report outcomes
    • Meet project targets and comply with funder requirements, Build partnerships with local agencies and stakeholders
    • Contribute to Citizens Advice’s research and campaigns
    • Stay up to date with relevant legislation and policies

Person Specification

Essential:

  • Experience in advice-giving or customer support (e.g., call centre, community outreach or within Citizens Advice)
  • Ability to manage workload independently and meet targets
  • Strong communication and interpersonal skills
  • Commitment to equity, diversity, and inclusion
  • Willingness to undertake NEA Level 3 Energy Awareness training

Desirable:

  • NEA Level 3 or 4 qualifications in energy awareness or decarbonising homes
  • Experience working with vulnerable communities
  • Familiarity with Citizens Advice systems and values

Benefits

  • Generous
  •  office closure days over Christmas
  • Pension contributions
  • Flexible and some hybrid working options considered
  • Free Parking
Posted by
Citizens Advice Hertsmere View profile Organisation type Registered Charity Company size 11 - 20
Posted on: 11 September 2025
Closing date: 11 October 2025 at 23:30
Tags: Advice / Information, Social Care / Development, Advocacy, Energy, Social / Support Work