Support work jobs

Purpose of the role

To support the communications team in raising the profile of Day One, primarily on social media and with a focus on short-form video content. 

As a staff ambassador for Day One, championing our values and behaviours and being committed to the difference that Day One makes is essential. The role sits within our Fundraising and Communications Department and will support the wider team.

Key responsibilities 

The post holder’s primary duties and responsibilities are as follows: 

• Lead the day-to-day management of Day One's social networks 
• Create content for Day One’s social media accounts, website and email marketing 
• Create video content for Day One’s social media channels and YouTube 
• Work closely with Day One’s Services Team to identify patient stories which demonstrate the charity’s impact 
• Write case studies and ‘stories of recovery’ based on the experiences of our service users and volunteers 
• Support the management of Day One’s paid advertising campaigns on social media 
• Assist the communications and fundraising team with various tasks including: 
• Assisting with events marketing 
• Assisting with website content creation 
• Supporting digital fundraising 
• Support the wider Day One organisation with effective communications 

What we’ll need from you

This job is all about supporting the communications team in raising the profile of Day One, primarily on social media and with a focus on short-form video content. You’ll need to be a great communicator and creative thinker with a passion for making great digital content. You will work closely with our service users, volunteers and staff to make compelling content for social media in both written and video form. You will need to be creative, proactive, empathetic and adaptable. Working closely with our fundraising and communications team, you’ll ensure people remain at the heart of our work by telling powerful stories that resonate with our audiences and effectively communicate the impact of major trauma and the support Day One provides. As we are a small organisation, you will need to be ready to support the wider team with fundraising and service delivery projects.

Who you’ll be working with

You’ll work as a key member of our friendly, experienced and enthusiastic communications and fundraising team. We're a small, hard-working team with big ambitions, but we still make the time to support each other. You’ll be line-managed by me (Digital Communications Officer), and work alongside our Communications Manager Dave and Marketing and Communications Officer Harriet. You’ll be supported by our Fundraising and Communications Director, a supportive SLT and board of trustees, and work alongside six fantastic fundraising colleagues. This position is new for the charity, so there is lots of scope for you to carve out the role and make it your own. We’ll support you, so together we can become the charity that communication professionals want to work for: because of the impact we have on the lives of major trauma patients and their families, our inclusive culture, professional development opportunities and exceptional communications.

For the full job description, please refer to the attached recruitment pack.

How to apply

Upload your CV and a supporting statement, in written and/or video form, demonstrating how you meet the criteria and outlining why you’re interested in the role. Please include any examples of projects that you’ve worked on which you would like to share in your supporting statement. This can include relevant projects from your professional or personal life. To send a video as part of your application, please refer to the attached recruitment pack on full details on how to upload this.

Closing date: Midnight Sunday 10th August 2025 

In-person interview date: Monday 18th August 2025 

If we receive a high number of applications, we may get in touch to do an initial phone screening with suitable applicants. 

Mind in Enfield and Barnet is a fast-growing charity in North London providing much needed therapy, wellbeing support and advocacy services to people with mental health problems. 

This is an exciting new role for an experienced mental health professional who has experience of providing support to and working with clients with mild, moderate and severe mental health issues. You will provide Client Support for all services, including effective, in depth triage of clients, identification of client risk including escalation and support to clients. The successful candidate will provide support to all services, including building up and developing a bank of volunteers and (volunteer coordination) including general administrative support, as well as changes in service delivery. 

Client Support duties include:

• Support client enquiries by using in depth mental health skills to triage effectively
• Ensure appropriate and timely responses and assistance to clients by drawing on mental health training and experience.
• To use social prescription methodology, mental health experience and mental health triaging experience to most effectively signpost and refer (internally or externally) clients, on the phone and possibly via walk in (should we move to that type of provision)
• To liaise, (on behalf of clients), with services and service managers where clients get in touch for enquiries, changes or updates.
• Contribute to the development of a safe welcoming environment
• Provide support for clients when they may be experiencing emotional distress.

Service support duties include:

• Working with the Therapy Services Co-ordinator to provide service support, liaising with relevant staff where there are changes to client appointments or staff rotas and keeping rotas up to date
• Utilising and updating the client database/s for client enquiries, client information and changes to services
• Working with service managers to ensure homogeny of client referral information and processes
• Supporting clients and services by keeping an up to date understanding and log of internal services

Volunteer Co-ordination duties include:

• Building up and developing a bank of volunteers for services in order to develop new service models to expand our capacity to reach more people
• Recruiting and inducting new volunteers and working with / liaising with service managers to ensure they are matched with the right opportunities

Please see the attached job description, which includes all duties and skills required.

This is a part-time position, 21 hours per week covering the service between 9-5 Monday to Wednesday. 

£27,000 FTE / Actual salary based on 21 hours per week £16,200 per year. 

The role is based at Enfield Mind office at 275 Fore Street, N9 0PD.

Citizen’s Advice is a leading advocate for change, offering free, confidential and impartial advice to people across England and Wales. For 85 years, Citizens Advice has been helping to shape a society that’s fairer for everyone by working on issues that affect the whole of society.

Here at Staffordshire North, we offer various services providing advice on debt, immigration, benefits, consumer and energy. Within our Debt Advice team, we help support a wide range of people to find a solution to their debt circumstances.

An opportunity to help people with their debt and money concerns, by launching your career into the third sector and joining our friendly advice team, where you will work in a fast paced, target driven environment, helping people across the country.

Purpose of the job:

As a Debt Advice Caseworker, you will provide high quality advice and casework services to our clients who call through to our national help desk. The role is fully telephone based, at our office in Stoke on Trent. The telephone lines are open from 9am-8pm Monday to Friday, and Saturday 9.30am-1pm. The role includes a variety of shift patterns in line with the requirements of the contract.

You will predominantly be advising clients on their debt issues over the phone, helping them to find solutions to their issues. No call is the same, and each client is given tailored advice dependent on their circumstances. The role is demanding, but  full training will be provided, and you will be, working as a part of an approachable and supportive team in a rewarding environment, allowing you to provide the best possible service to our clients.

Through your excellent communication skills and attention to detail, you will be able to deal with complex situations, provide accurate and detailed information, whilst achieving individual KPI’s and targets.

Flexibility is a key characteristic of all our posts and the post-holder may be asked to carry out other tasks consistent with the grade from time to time.

Equality and Diversity:

All staff members are expected to demonstrate a commitment to equality and diversity. We recognise and celebrate the positive value of diversity, promote equality and challenge discrimination.

Action for Refugees in Lewisham (AFRIL) are recruiting for a Community Activities Coordinator to join our growing, dynamic organisation. This exciting new role will sit within AFRIL's busy Casework and Advocacy Service, working collaboratively with our asylum seeking and recently granted refugee clients to plan and deliver a range of activities, improving wellbeing and community solidarity. 

We are looking for a good people person, able to engage and inspire others, who demonstrates a collaborative approach to working with a range of stakeholders and in particular AFRIL clients who come from a variety of backgrounds. The postholder will be highly organised, have good project planning and execution skills, and a good working knowledge of the issues affecting refugees and asylum seekers in the UK. Community language skills are an asset. 

About AFRIL

Action for Refugees in Lewisham (AFRIL) is a registered charity that supports asylum seekers, refugees, and vulnerable migrants in South East London. We support people to lift themselves out of poverty, assert their rights and rebuild their lives in the heart of our community. We provide both crisis support to meet immediate need, and longer-term, flexible programmes to tackle the underlying problems that lead people to be in crisis, supporting people to integrate, contribute and thrive. Our work is grounded in the values of professionalism, inclusivity, and solidarity. Our clients are at the heart of what we do and our approach is one of co-production and empowerment.

AFRIL delivers the following core services in the London Boroughs of Lewisham, Greenwich, Southwark, Bexley and Bromley:

• Rainbow Club Supplementary School - providing weekly supplementary education in English and Maths, arts, music and sports activities to children from refugee, migrant  and asylum seeking backgrounds from 4-11 years old, plus youth volunteering programme and Youth Council (NRCSE and Sanctuary Status). 

• Casework and Advocacy Service: providing AQS accredited advice, casework and legal interventions in asylum support, community care, housing, welfare benefits and related matters. Pre-Action Protocol letters to challenge unlawful public law decisions. The service currently provides Level 1 immigration advice under the Immigration Advice Agency.

• Destitution Support - a fortnightly Food Bank in partnership with St Peter’s Church providing food, food vouchers, toiletries, and other essentials, alongside a warm hub with free cafe, information and support. Small grants for essential items and cash payments for food in emergencies. Securing and distributing gifts in kind, e.g. winter coats, laptops and data. 

• Allotment of Refuge - a welcoming community of food growers that supports improved health, wellbeing and integration of members, whilst protecting the local environment. 

• Immigration Project in partnership with Southwark Law Centre, providing free legal advice and representation to support people to regularise their immigration status. 

We also use our frontline experience, together with our clients, to engage in Policy and influencing work to improve the services and policies that impact our client group. This includes advising the GLA on 3 asylum related working groups, and as a member of the London Housing Panel.

AFRIL is an equal opportunities employer. We are a diverse staff team and particularly encourage applications from BAME candidates, LGBTQ+ candidates and those with lived experience of asylum/irregular migration. We are committed to making reasonable adjustments to support our staff to flourish.

We are proud to be a member of the Experts by Experience Employment Network which aims to increase representation of people with lived experience in the charitable sector. Please feel free to use their information and resources which may help in preparing your job application.

Please read full Job Description and Person Specification. Applications will only be accepted through CharityJob - please submit a CV and cover letter (no more than 2 sides of A4) detailing how you meet the person specification. 

Salary circa £45k with opportunities for growth.

Generous Relocation Package with temporary accommodation available.

Do you have a leadership career in Care and are looking to join a faith-based organisation dedicated to supporting vulnerable people in a beautiful part of the UK.

Karrek Community is a vibrant not-for-profit company that provide genuine person-centered support to a wide range of people across the County.

Whether you have a background in Social Care or the NHS this might be an opportunity for you work with a committed leadership team that wants to impact the lives of people that need that extra level of support to enable them to live at home for as long as possible.

With close connections with the Christian community Karrek Community aspires to influence the sector from a faith perspective whilst delivering inclusive support to those in need.

You will need to hold relevant care sector qualifications, be a car driver and be prepared to assist the Directors in maintaining the Christian ethos with the leadership team. For the full job description please refer to the attacehment below. 

If becoming the Homecare & Complex Support Registered Manager for Karrek sound interesting to you and you would like to have an informal chat with one of our Directors, please contact us.

(Please only appply if you have the right to work in the UK. We do not offer sponsorship for this or any other role)

Benefits 

• 35 days Annual Leave
• Temporary Accomodation provided 
• Making a difference in vulnerable adults lives
• Beautiful Location in the heart of Cornwall 
• Help to shape the direction of a growing company 

We want a world where no one dies from hunger. Life-threatening hunger is predictable, preventable and treatable. Join Action Against Hunger and together we will stop it in its tracks.

Action Against Hunger is an optimistic, inspiring place to work. We want passionate and dedicated people to help build a better world. We’re a creative team made up of people with a wide range of talents, styles and expertise. But we are united in our relentless dedication to end world hunger. No challenge is too big. With you we can do it. Join us.

We are looking for a Senior Programmes Support (Maternity Cover) to join a talented team, passionate about working towards Action Against Hunger’s vision of a world free from hunger.

This is a key role that works across the Advocacy and Nutrition Departments. You’ll be providing financial, administrative and coordination support to the Programme Funding Team and Nutrition Department. You’ll support business development, identify funding opportunities, track our finances, monitor grant/contracts, and spot areas for improvement in all we do – with the independence to make those changes.You’ll also engage with other teams within Action Against Hunger UK (e.g. finance), Action Against Hunger’s International teams (country level, HQs) as well as other humanitarian organisations and agencies (e.g. UNICEF, WHO) as relevant.

We would love to hear from you if you’re interested in joining us. For more detailed information on the role – and to see whether you have the necessary experience - please download the attached pdf Job description.

Closing Date: 25-Aug-2025 23:30 Interview Date: 1st September 2025.

Please read the following carefully before making your application: then all you need to do is send your CV and write a supporting statement explaining why you want the job and how your skills and experience make you the right person for the role and where you saw this vacancy.

• As a UK based position, candidates must have the right to work in the UK
• We welcome applications from all sections of the community and we encourage as broad a range of candidates as possible. If you need any additional support to help you through this process, please let us know (contact details in the job pack)
• Due to the high volume of applications we receive, we will only contact shortlisted candidates, within two weeks of the closing date Unfortunately, we cannot provide individual feedback
• If you experience any technical difficulties in submitting your application, please contact the charityjob helpdesk

Hourglass is the only UK-wide charity dedicated to ending the abuse, harm and exploitation of older people. We work to create a safer ageing society where everyone can age safely and with dignity, and where older people are recognised, respected and supported.

Our services include a 24/7 Helpline, casework programmes, policy advocacy, and awareness-raising campaigns. We exist to end the harm, abuse, neglect and exploitation of older people – and we support those affected by it.

We are looking for a digitally-savvy, creative and data-driven Digital Fundraising Officer to help drive income and supporter engagement across all digital channels. This is a new and exciting role within our growing fundraising and income generation.

You will be responsible for designing and delivering effective digital fundraising campaigns – from planning and copywriting, through to creative development, audience targeting and performance analysis. You’ll manage content across Hourglass’s fundraising webpages, and support the delivery of integrated, multi-channel campaigns that raise vital income and increase the visibility of our mission.

This is an opportunity to shape and grow digital fundraising at a UK-wide charity making a difference to some of the UK’s most marginalised older people. You will need to be comfortable with managing personal data, handling sensitive content with discretion, and working within a safeguarding framework

MAJOR DUTIES AND RESPONSIBLITIES:

Campaign Development and Delivery

• Plan, deliver and evaluate digital fundraising campaigns, including appeals, donor journeys, social media fundraising, and community giving.
• Produce engaging, emotionally resonant content that is tailored to different audiences and channels.
• Coordinate campaign creative across email, website, social media and advertising platforms.
• Develop and test different formats and approaches to increase supporter conversion and retention.

Website and Digital Content

• Coordinate fundraising content for the Hourglass website, ensuring pages are user-friendly, up to date and optimised for conversion.
• Collaborate with colleagues across all teams to create informed narrative and ensure consistency in messaging and visual identity.

Design and Creative

• Produce high-quality and on-brand graphics, animations and digital assets using tools such as Canva, Adobe Creative Suite, or similar.
• Support the development of campaign visuals and branded fundraising materials for use across platforms.

Supporter Journeys and Data

•  Build and optimise email supporter journeys using CRM and email tools (e.g. Donorfy, Mailchimp).
• Track supporter engagement using Google Analytics and CRM data, feeding insights into campaign development.
• Ensure all supporter data is handled securely and in line with GDPR and Hourglass’s internal policies.

Please see Job Decsription for full details of Job role and Person Specification

Job Summary

CAAS provides an Autism and ADHD Support Service across the 8 boroughs of NW London from our base in Eastcote and offices around London. We offer information, advice, and support to ADHD/Autistic people, their families, and professionals, with the aim of improving quality of life and building neurodivergent-aware communities.

In this role, you will join the established CAAS adult team to support, educate, and empower ADHD/Autistic adults (diagnosed or self-identified) across NW London.

You will:

· Provide one-to-one information, advice, and practical task-based support.

· Facilitate online and in-person peer groups, courses and workshops sessions.

· Help develop resources that increase understanding of ADHD/Autism and pathways to support.

· Signpost to local and national services, community groups, and specialist support.

· Work with professionals to share good practice and promote reasonable adjustments so services are more accessible to ADHD/Autistic adults including delivering short training sessions to professionals.

The role requires:                             

· A strong commitment to supporting ADHD/Autistic adults to improve quality of life and self-advocacy.

· Excellent communication and active listening skills, including the ability to adapt to different communication preferences.

· Excellent organisation and record-keeping.

· Confidence in group facilitation and delivering training.

· Ability to collaborate across health, social care, education, and community settings.

· Strong keyworker/caseworker skills

· Ability to self-manage diary skills, case load and accurate record keeping.

Key Responsibilities – Supporting ADHD/ Autistic Adults

Providing individualised task-based support

· Provide one-to-one ad hoc, tailored support for pre-and post-diagnosis (with the support to be co-produced by the service user). This support may include, but is not limited to:

· Practical support with communication or executive functioning tasks and activities such as making calls, form filling, applying for benefits, and planning their week.

· Working within a “help you to do it” model, encouraging skill building and self-advocacy.

· Support with applications for further education and employment

· Maintain and update our public-facing ADHD Resource Board, and foster relationships with other support organisations to strengthen our signposting and referral pathways.

Facilitate Support Groups

· Facilitate twice-monthly ADHD Groups.

· Facilitate Parent and Carers Support group.

· Facilitate monthly pre-diagnosis support group.

· Facilitate Coffee Connect social group for ADHD and autistic adults.

· Facilitate quarterly Professional Connect Forum.

· When agreed in advance with manager provide cover for other colleagues’ projects.

Facilitate Courses and Workshops

· Deliver a 6-week Understanding my ADHD Course for newly diagnosed ADHD adults.

Front of house support and referrals process

The Specialist Adult ADHD/Autism Advisor (SAAA) will be expected to answer both written and telephone enquiries from members of the public about CAAS services, with a warm and welcoming style, so clients feel comfortable to attend our services.

SAAA will be expected to welcome visitors to the centre and provide information about CAAS and The SAAA will provide front-of-house support, welcoming visitors, answering queries, and managing the referrals process, including CRM updates, triage, and liaising with referrers.

CAAS offers a wide range of adult services, so SAAA will be expected to proactively support clients in accessing the appropriate services and provide consistent follow-up and communication. 

Other Responsibilities  - Wider support

The SAAA will be expected to contribute to the support and empowerment of ADHD and autistic adults and their families in a range of other ways, such as:

· Build and maintain strong relationships with local statutory and voluntary services, particularly within health, social care, and social prescribing teams.

· Represent CAAS by attending relevant meetings to ensure active links with local authority and voluntary sector partners.

· Stay informed about national and local developments related to ADHD/autistic adults, identifying opportunities to raise awareness and influence the development of appropriate services and support.

· Contribute to the development and delivery of training for professionals and the community by:

· Using inclusive, evidence-based language and approaches

· Tailoring content to meet the needs of different audiences

· Supporting outreach and promotion of CAAS’s training offer related to ADHD and autism in adults

Other Responsibilities  - Organisational

· To create resources and content to be used within our adult services by clients and colleagues.

· To provide written reports as required by professional agencies and CAAS.

· Assist in promoting the organisation’s services.

· Attend regular supervision and training sessions.

· Ensure project monitoring and reporting requirements are met.

· Provide regular progress reports to the Adult Service Manager/Lead.

· To comply with such policies/procedures, guidelines and codes of practice as laid down by CAAS and the Law.

Other Responsibilities

· To carry out other tasks appropriate to the post and as agreed with the Adult Service Manager.

· To actively participate and undertake training and development of self and others.

Please note job descriptions only reflect 80% of a role and are not an exhaustive list of duties. You are expected to carry out other activities within the scope of the role.

Person Specification - Essential

Knowledge & Experience

· Experience/knowledge of working with ADHD and autistic people (adults).

· Experience/knowledge of the challenges facing ADHD and autistic people (adults).

· Knowledge/awareness of reasonable adjustments, strategies, and coping mechanisms to support ADHD and autistic people’s needs.

· Qualified facilitator / demonstratable experience in facilitating groups and delivering training.

· Experience in safeguarding vulnerable adults, data protection, equal opportunities, diversity legislation, and best practice.

Values & Approach

· Understanding of inclusive, neurodiversity-affirming language and approaches when working with ADHD/autistic adults.

· Commitment to person-centred support and promoting autonomy for neurodivergent adults.

· Willingness to reflect on practice, take on feedback, and engage in ongoing professional development.

· Able to manage emotionally sensitive situations with empathy while maintaining professional boundaries and personal resilience.

Communication & Interpersonal Skills

· Strong verbal and written communication skills, with confidence representing CAAS in a range of settings.

· Ability to develop relationships with relevant statutory and voluntary sector bodies.

· Able to work independently and as part of a team, contributing to shared goals and supporting colleagues.

Organisation & Time Management

· Strong organisational skills with great time management. There is a heavy demand for the personal organisation of your workload and managing appointments, and you will need to be able to manage a diverse workload with competing demands.

· Prompt response to competing demands from clients, professionals, and colleagues.

Record Keeping & Monitoring

· Maintains accurate and timely records in line with CAAS procedures, including CRM monitoring requirements and deadlines.

· Ability to monitor work.

Flexibility & Technical Skills

· Flexible and willing to facilitate groups, courses, and workshops outside their normal pattern of work where appropriate to ensure smooth running of team.

· Computer Software Skilled (much of the work is managed via technology and computers)

Person Specification - Desirable

· Voluntary Sector Experience.

· Counselling or coaching skills.

· Knowledge of SEN / Adult Social Care Legislation.

Equal Opportunities

CAAS recognises the positive value of diversity, promotes equity and challenges discrimination. We welcome and encourage job applications from people of all backgrounds, including applications from Black, Asian and Ethnic Minority communities, people who identify as having a disability, and LGB+, Trans and non-binary candidates.  

We also recognise the value of flexible working, so will consider different types of flexibility (such as term time, annualised or compressed hours, and a minimum requirement of 60% working in the office for all staff), as well as the possibility of offering the role on a job share basis.

CAAS is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.  The successful candidate will be required to undergo an enhanced D

This exciting new role will lead on creating and implementing a Fundraising Strategy, applying for grants from trusts and foundations, growing our existing Patrons programme, increasing visitor donations and leading a legacy giving programme.  We are looking for a fundraising professional with a strong track record and the ability to build strong and empathetic relationships. If you have energy, creative problem-solving skills, a real focus on achieving results and want to make a big impact working collaboratively with a team of committed staff and volunteers, this is the role for you. 

The role is office-based in Ripon Cathedral at the heart of this lovely cathedral city.

The Mission of Ripon Cathedral
Ripon Cathedral, with those of Bradford and Wakefield, is one of three cathedrals within the Anglican Diocese of Leeds. It is one of three seats, centres of teaching and mission, for the Bishop of Leeds. In serving the whole Diocese of Leeds, the cathedral serves a population of approximately 2.5 million people across a vast region. This includes the majority of West Yorkshire and the western part of North Yorkshire. The cathedral’s influence also stretches across diocesan boundaries, especially in North Yorkshire where it is regarded as the cathedral serving North Yorkshire Council.

The five broad areas of mission are:
• growing the worshipping community;
• being a mother church of the diocese and proclaiming the good news of the kingdom to the region;
• promoting, developing and conserving our spiritual and built heritage;
• responding to human need in loving partnership;
• striving to safeguard the integrity of creation - Carbon Net Zero.

What you will deliver: 

Creation and implementation of a Fundraising Strategy and a pipeline of applications which secures grant funding from trusts and foundations: Working collaboratively you will research and identify potential new funders, develop relationships with trusts and foundations, prepare compelling grant applications/cases for support and secure funding for priority projects. An exemplary and growing Patrons programme: Working closely with existing Patrons you will ensure Patrons are connected to and involved in the life of the Cathedral, and develop and implement a Patrons development programme. Increased visitor and individual donations: Through creative ways of telling the story, developing a compelling case for support and working to develop volunteer confidence, you will increase the average donation per visitor and grow individual donations. Growth in legacy giving: Leading and introducing a new culture of legacy giving, you will develop and carry out effective strategies for engaging with legacy pledgers, support staff and volunteers to encourage legacy giving, and develop a pipeline. Strong partnerships and great teamwork: You will develop and maintain positive relationships across the cathedral team, with funding bodies, Patrons, donors, supporters and volunteers. Best practice in fundraising: You will ensure that all activity complies with the Code of Fundraising Practice, GDPR and other relevant legislation and best practice.

HOW TO APPLY

The closing date is 9am on 11 August 2025.  Interview dates are given in the recruitment pack.

Applications generated by AI will not be considered.

Please click "Redirect to Recruiter" for instructions on how to apply. 

About Impetus

At Impetus, our focus is on helping young people achieve positive education and employment outcomes to increase their chance of leading fulfilling and successful lives, irrespective of their background.​

We tackle the three most difficult challenges that affect a young person’s ability to succeed in life in Britain today:  ​

• Lost learning through absence, suspensions, exclusions from school  

• Stagnation in education attainment outcomes, which means many are missing out on key qualifications like GCSE English and maths 

• The large numbers of young people out of education, training and employment  ​

We use our deep expertise and high calibre networks to give the best non-profits working in these sectors the essential ingredients to have a real and lasting impact on the young people they serve.​

Through a powerful combination of long-term funding, direct capacity building support from our experienced team and our pro bono partners, alongside research and policy influencing to drive lasting systems change, we work towards a society where all young people can thrive in school, pass their exams and unlock the doors to sustained employment, for a fulfilling life. ​

We are resolutely focused on outcomes and impact, driven by quality evidence.

You would be joining a team that is passionate, rigorous, determined, creative and warm. We care deeply for our colleagues, our portfolio partners and the young people we serve.​

Impetus is a registered charity and our charity number is 1152262.​

About the team

The Philanthropy Team raises income for Impetus and for Impetus partner charities. The team consists of 16 staff. Impetus has an annual income of £10 million, which we are looking to grow to £12–£14 million within the next few years. The team is led by the Director of Philanthropy and Partnerships.

The Philanthropy Team works with major donors, corporates and grant-making trusts, as well as collaboratively with colleagues across the organisation to ensure we make a compelling case to generate new financial commitments and wider support for our work. The team also delivers a high-quality engagement programme of volunteering and pro bono support for Impetus’s corporate partners.

In addition to our direct grants, we have several themed funds that support specific areas of our work, currently Connect and Engage, with plans to launch Skills and Attainment. An important part of this role is working closely with the Investment team to shape compelling cases for each fund, and with the Philanthropy team to connect them with the most suitable donors.

Impetus is driven by a shared belief in tackling the barriers that hold back young people from disadvantaged backgrounds in education and employment. Alongside investing extensive financial and non-financial support in our charity partners through our Investment Team, we also seek to influence decision makers to design and implement evidence-led policy and direct new resources to get young people the support they need through our Public Affairs team. We are resolutely focused on outcomes, driven by quality evidence.

About this role

This is an exciting opportunity to join our dynamic Philanthropy Team as an interim Events Officer. The successful candidate will be a highly organised individual who has a positive, can-do attitude, who enjoys working independently and as part of a team. ​

Impetus has a successful annual programme of fundraising and cultivation events including the Transforming Lives Dinner, the Impetus Triathlon and Impetus Future Party. We are looking for an Events Officer to support our programme of events, while also working creatively to innovate and improve our practices.​

Reporting to the Head of Events, the Events Officer is an integral part of the Impetus team, supporting our calendar of fundraising and engagement events.​

The Events Officer will be involved in all aspects of events management such liaising with venues and suppliers (catering, production, design), working with sponsors, event marketing, guest management and finance tracking. This is a role that will allow the postholder to take a high level of ownership for the sections assigned to them.​

You will join a small, passionate and hardworking Philanthropy team.

As part of the role, you will be required to attend in person meetings and our key fundraising events. Currently scheduled are:

- Impetus Triathlon, 13th September (if in post)

- Transforming Lives Dinner, 19th November

- Impetus Futures Summer Party, TBC June 2026

Key responsibilities

Event Delivery

• Work with the Head of Events and Events Manager on all Impetus’s major fundraising events, including the Transforming Lives Dinner, the Impetus Triathlon and the Impetus Futures Summer Party.
• Support our calendar of cultivation events such as the Pro Bono Breakfast and Philanthropy Breakfasts.
• Support research and planning of the annual events programme in line with the wider organisational strategy and objectives.
• Assist the Head of Events with on-site event management for all Impetus events.
• Source auction and raffle prizes, management of auction software and fulfilment of prizes.

Event Administration

• Manage the administration of all events, including invitation lists, invoices and general enquiries, working with the Head of Events to improve processes
• Responsible for managing all guest RSVPs across events, keeping guestlists up to date and accurately tracking responses on our CRM system
• Organise all administration resources for events, including name badges, delegate lists and signage
• Support the creation of post event reports, analysing data from each event and trends across previous years for the Philanthropy Team and wider organisation
• Supporting with invoicing, accounting, expenditures and financial reconciliation and assist with monthly reporting on income to Finance
• Proactively use our CRM system to manage event data
• Support on supplier and sponsor relationships

Team Support

• Manage all incoming enquiries for the Events Team via a shared inbox
• Fully comply with all of the organisation’s employment and other policies and procedures
• Provide general support to the Philanthropy Team where required, and work collaboratively with colleagues across the organisation
• Assist with project management, design, and production of all event communications, social media posts and collateral alongside the Communications Team
• Work closely with the Communications Team to manage events pages on the Impetus website

Person specification

Essential:

• Experience of working in a similar events role.
• Excellent project management experience.
• Exceptional organisational skills with the ability to prioritise busy workload.
• Ability to work independently or as part of a team.
• Practical approach to problem solving.
• Ability to be creative and use initiative.
• Meticulous attention to detail.
• Excellent written and verbal communication skills.
• Experience managing volunteers at events.
• Negotiation skills and experience working with suppliers.
• Experience using a variety of communications tools including e-newsletters and social media.
• Excellent IT skills including PowerPoint, Word and Excel.
• Understanding of databases, to include data entry and reporting (knowledge of Salesforce desirable).
• A commitment to Impetus’ mission and to equality, diversity and inclusion.

Desirable

• Experience of working for a charity on challenge and/or fundraising events
• Knowledge of the youth sector
• Knowledge of corporate fundraising 

Our commitment to equality, diversity and inclusion

We believe that a diverse workforce leads to an organisation that is more open, creative and gets better results.

We want our team at Impetus to represent the diversity of the people and communities we serve. We also want our team to be one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop.

We want to reach a diverse pool of candidates. We are happy to consider any reasonable adjustments that potential employees may need to in order to be successful.

We recognise the importance of a good work/life balance. We do everything we can to accommodate flexible working, including working from home, working part-time job shares and other arrangements.

Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore.

Impetus is an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of age, disability, gender reassignment, marriage and civil partnership, race, religion or belief, sex and sexual orientation. We value diversity and welcome applications from people of all backgrounds.

How to apply

You will need to:

• Complete the online form (including the equal opportunities monitoring form).
• Upload a comprehensive CV and supporting statement. 

The supporting statement should be no more than two sides of A4 and should address the criteria in the person specification.

You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.

As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at interview stage.

The deadline for applications is 9am Monday 11th August 2025.

Interviews

Interviews will take place: Monday 18th August 2025.

You will also be required to provide proof of your eligibility to work in the UK.

Personal Data

Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.

Our client is an astounding group of professionals who believe that people's sight matters. They have ambitious growth plans to increase the investment they are able to make in life changing eye health by supporting the work of London's renowned Eye Hospital and its academic partner and funding innovative research, equipment, patient care and training through the delivery of innovative programmes of fundraising work. The team is looking to appoint a supporter relations and engagement officer, and Prospectus is leading the search.

Supporter relations and engagement officer

Part time, 22.5 hours per week

Permanent

Hybrid

£36,403-£42,470 FTE

The supporter relations and engagement officer supports the supporter relations and engagement manager in delivering the charity's strategy, helping to drive all aspects of supporter relations, engagement, and stewardship to strengthen relationships with stakeholders. They contribute to purposeful engagement with diverse supporter groups and ensure exemplary thanks and stewardship across all giving channels, including regular donations, fundraising events, gifts in wills, and major giving. With strong interpersonal skills and a passion for the cause, they provide expert supporter care and line-manage two fundraising assistants to ensure stakeholder communications are timely, impactful, and engaging.

The selected candidate will have significant experience of working with supporters and donors and will have experience and/ or understanding of supporter audiences across the breadth of fundraising programmes. You will have proven events planning or management experience and will have previously worked in a charity or marketing/ membership organisation. You do not need line management experience for this role.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Femke Vorstman at Prospectus.

If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you. 

In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.

Do you have good listening and communication skills and have an interest in supporting vulnerable women in Bristol? 

This post is offered as a fixed term contract until 03/08/2026 (or secondment for internal applicants)

We are looking for someone to join the Bristol Women’s Pathway (*women only) as a Project Worker. Our Women’s pathway offers safe spaces from abuse, exploitation or Violence Against Women and Girls (VAWG) and provides accommodation and housing related support to women experiencing homelessness;

As a Project Worker you will join a team dedicated to providing a safe, high quality and inclusive service to residents while they are living in the hostel, and a positive move-on into independent housing. In this role you will:

• Oversee a caseload of clients and provide ongoing 1-1 support in an approachable, caring and person-centred way.
• Provide practical and personal support to clients with complex needs around areas such as housing and health. 
• Have a good understanding of a person centred approach and how to provide the right support to clients to meet individual needs, identifying personal aims and ambitions and making plans to achieve them.  
• Work with the team, external statutory agencies and voluntary organisations to ensure everyone has access to available support.  
• Continue to develop your skills further around working with clients in a holistic way, and to gain a deeper understanding of housing and benefits law, and other specialist areas through training, supervision and line management support. 

In this role you will work on a shift rota including mornings, evenings and weekends. In some of these role’s staff can claim an additional 20% pay premium for hours worked between 8pm and 8am Monday to Friday, and all hours worked on Saturday and Sunday.

About you 

We are looking for enthusiastic people with experience helping people throughout difficult periods and a process of change, and able to manage complex situations. If you have good interpersonal and skills, patience and resilience we will provide you with the knowledge and training you need to work with clients in a holistic and person-centred way. You should also demonstrate:

• A sound understanding of the issues faced by people experiencing homelessness, and the difficulties they can experience in accessing services.
• Some experience of liaising with a number of individuals or agencies to achieve effective outcomes for others.
• Good communication and listening skills and the ability to work with a variety of different people.
• The ability to work in a role that supports vulnerable people and maintain high level of contact with clients on a day to day basis.
• Above all, you should have a genuine desire to support people to transform their lives with a non-judgemental approach to working with people with complex needs.

*For posts in our Women’s service for genuine occupational requirement reasons we are looking to appoint a female only for these posts (exemption under the Equality Act 2010 Part 1 Schedule 9). 

How to apply

 St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

To find out more and apply please go to the St Mungo’s careers page on our website.

Closing date: 10 am on 6 August 2025

Interview and assessments on: week commencing 18 August 2025

We’re eager to learn about the real you! That’s why we kindly ask candidates to avoid using AI tools when completing their application forms. Your unique experiences, skills, and abilities are what make you stand out, and we value authentic, personal responses that accurately reflect your experiences, skills, knowledge and abilities which reflect your story and potential.

What we offer

• Excellent Development and Growth Opportunities
• A Diverse and Inclusive Workplace
• Great Pay and Other Benefits

Join Clore Social Leadership as a pivotal member of our team dedicated to advancing justice, equity, diversity and inclusion.

We are seeking a highly organised and motivated individual to join our team as Interim Programmes Lead. This is a unique opportunity to step into a programme management and support role within a values-driven organisation committed to driving transformative change in the social sector through inclusive leadership. If you are committed to social impact and inclusion, and bring strong programme leadership and communication skills, we would love to hear from you.

About Clore Social Leadership

Since 2010, Clore Social Leadership has supported over 5,000 individuals from nearly 3,800 social sector organisations. Through our transformative skills and development programmes, we empower individuals from grassroots initiatives to global organisations to become agents of change.

We have developed leadership programmes for people with lived and/or learned experience of racial inequalities, youth services, immigration systems, criminal justice systems, social immobility, homelessness, gender inequalities, health inequalities and climate change.

We aim to create a more equitable and inclusive society where individuals from all backgrounds have equal opportunities to lead, participate, and contribute to positive social change. The year ahead is particularly exciting as we aim to expand our programme delivery, deepen our partnerships, and build new opportunities for learning, collaboration and long-term impact.

About the Role

This dynamic and varied fixed-term role combines programme management with organisational development support, covering parental leave for a core member of the team.

You will:

• Lead coordination of our leadership development programmes and short courses during two key periods of parental leave (October-December 2025 and June-September 2026)

• Support broader organisational priorities in the interim (January-June 2026), with a likely focus on alumni engagement and development activities

This role is ideal for someone who combines confident programme and stakeholder management with the ability to pivot between delivery and strategy, and who thrives in a collaborative, values-led environment.

Key Responsibilities

Lead coordination of our leadership development offer from October to December 2025 and June to September 2026

Programme Management

• Manage the planning and delivery of a portfolio of leadership programmes and short courses

• Coordinate all programme logistics including dates, venues, facilitators and course content

• Support facilitators' delivery of online and in-person learning sessions

• Maintain the programmes work and project plans and ensure quality and consistency across delivery

• Oversee programme applications, moderation and participant onboarding

• Manage accreditation processes

• Support the collection and analysis of evaluation data

• Work with the team to standardise and manage participant communications

• Maintain relationships with delivery partners, facilitators and stakeholders

• Monitor and adapt content using the online authoring tool (GoMo)

• Coordinate steering group activity and innovation outputs as required

Programme Facilitator Management

• Recruit, contract and manage programme facilitators and coaches

• Deliver onboarding and provide ongoing support

• Act as point of contact for facilitators and external delivery partners

Finance & Budget Oversight

• Manage programme budgets and attend monthly finance meetings

• Sign off coaching and programme invoices and line reports expenses

Customer Service

• Oversee phone and inbox communication with applicants and participants

• Ensure high-quality customer service, with consistent messaging and support

Line Management

• Line manage the Programmes Administrator, ensuring delivery and development support

Support organisational priorities from January 2026 to June 2026

Deliver targeted support to priority areas across the organisation, as required. This will likely include:

• Collaborating with the senior team to shape alumni engagement plans and activities

• Contributing to new partnership development

Person Specification

We seek an ambitious, bold and collaborative individual with an inclusive approach and a strong track record in programme coordination and learning design. You will be:

• Highly Organised: Able to plan and manage multiple programmes simultaneously

• Collaborative: Confident working across teams and with a wide range of partners

• A Skilled Communicator: Adaptable, clear and engaging in both written and spoken formats

• Committed: Passionate about social justice and the role of leadership in creating change

• Focused: Strong attention to detail and analytical thinking

• Courageous: Comfortable with challenge, feedback and innovation

• Proactive: A self-starter with energy and a forward-thinking approach

Experience (E = Essential / D = Desirable)

• Managing learning or leadership development programmes (E)

• Managing facilitators, coaches or programme delivery teams (E)

• Budget oversight and financial sign-off (E)

• Working in or alongside the social sector (E)

• Excellent written and verbal communication (E)

• Line management experience (D)

• Experience with proposal writing or business development (D)

• Familiarity with GoMo, Jotform or similar platforms (D)

Terms and Working Hours

We are open to discussing flexible arrangements before or on application.

• Contract: This role is offered as a fixed-term contract to cover a period of parental leave from September 2025 – September 2026.

• Hours: This is a full-time role (35 hours per week). These hours are ideally worked during our core working hours: Monday to Friday, 9:30am–5:30pm.

• Location: Hybrid working, with at least one day per week (currently Tuesdays) in the London office

• Eligibility: You must be UK-based to apply

Place of Work

• This is a hybrid role, with at least one day per week (currently Tuesdays) in the London office: Better Space, 127 Farringdon Road, London EC1R 3DA (travel at your own cost)

• Some UK travel required – expenses covered by Clore Social Leadership

Pay and Benefits

• Salary: £38,000 – £42,000 per annum (FTE dependent on experience, pro rata for fixed-term staff)

• Annual Leave: 25 days, plus UK statutory holidays (pro rata for fixed-term staff)

• Winter Closure: Office closed 25-31 December (3 additional paid days)

Application Process

We are committed to fostering an inclusive environment. We welcome applicants from all backgrounds, and especially encourage applications from those underrepresented in leadership roles in the UK today.

If you are passionate about social change and thrive in a collaborative, purpose-driven environment, we would love to hear from you.

To apply, please send:

• Your CV (max 2 pages)

• A cover letter (max 1 page) outlining your interest and suitability

If you would like to discuss the role or application process, or if you require reasonable adjustments, please do not hesitate to contact us.

Key Dates

• Applications close: 12pm on Wednesday 13 August 2025

• First-round interviews (online): Friday 29 August 2025

• Final interviews (in person): Tuesday 2 September 2025
  In-person interviews will take place in Central London. Travel expenses for in-person interviews will be reimbursed with valid receipts.

We are committed to offering reasonable adjustments throughout the recruitment process and beyond. If you need support or have any questions about the job description or interview process, do not hesitate to contact us.

Registered charity number: 113672

Family Support Manager - Greater Manchester

£29,000 + Company Car and benefits

This post will cover the Greater Manchester region

Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.

About the role:

This Best Companies Top 100 mid-sized organisation and Top 20 Charity is looking to appoint a Family Support Manager to deliver a high-quality family support service as part of our Greater Manchester Care Team.

Reporting to the Family Support Manager of the Manchester Care Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness.

Having worked in a stressful and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change - and how best to help others deal with its impact.

What we’re looking for:

· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care

· A warm, inclusive approach to achieving goals quickly and correctly

· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines

· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)

· A persuasive and open communicator - you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates

· A practical knowledge of diversity issues affecting children, young people and their families – aware that being responsive to others needs and concerns, is essential.

What we offer:

We have a range of fantastic benefits that we offer our employees, including:

· Flexible working hours to balance home and working life

· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand

· Company car for front line care posts

· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)

· Time off in Lieu

· Access to the Blue Light Card Scheme, and other rewards and discounts

· Bike to work, season ticket loan and payroll giving schemes

· A recommend a friend recruitment bonus scheme

· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year

· Pension scheme where we contribute 5% of your salary and you contribute at least 3%

· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping

· Robust training and development programmes to support your learning and growth

As part of our learning and development Anne Harris skills development programme, we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be their best and feel a valued member of a high performing organisation.

Our Family Support Teams are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, introduction to play.

The programme aims to provide a building block for you to individually tailor your own learning and development needs.

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

How to apply:

Please visit our website via the link and apply online.

Close date: 25th August 2025

Please disclose on your application form if you have used AI for any part of your job application.

Interviews will take place at our Manchester Care Team office with the dates to be confirmed. We will only contact those applicants who have been successful.

There will be a requirement for flexible working and a full current driver’s licence to accommodate team and family need. An enhanced DBS disclosure will be required for this post.

Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.