Support worker jobs in barnet, greater london
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're looking for someone a lttle bit special - someone who believes in the deep potential of children who are not thriving elsewhere in life and who has the experience, passion, energy and the drive to go the extra mile on these young people’s behalf.
The position is an exciting dual role:
1. Volunteering & People Manager (80% of workload)
You'll become a key cog at the heart ofFree to Be's management team, taking lead responsibility for volunteer and staff recruitment and retention, holding and delivering our volunteering strategy, launching a new training infrastructure through 2026-27, and heading up 'all things volunteering'. With one direct report, you'll aim to grow volunteer numbers year on year, ensure volunteers are well matched, and well supported, onto our residential projects, and lead on quality assurance, including volunteering standards concerns/grievances. Alongside our Services, Operations and Fundraising Managers, you'll be a core management team member holding shared responsibility for the day to day running of an impactful and growing children's mental health and adventure charity and will work closely with our inspiring and supportive CEO to set longer-term key strategic goals underpinning Free to Be's future development.
2. Residential Project Lead Coordinator (20% of role)
Our residentials are fun, immersive, tiring (in all the right ways), impactful and inspiring. A core aspect of all Free to Be Kids staff's roles is leading circa 8-10 of our residential projects across each year - working on the ground with the children, leading the volunteers & staff team on project, and helping make the projects special, safe, and transformative for vulnerable young people, many of whom have damaged confidence, low self-worth, or other social-emotional needs.
Attendance at approximately 8-10 five-six night residential projects per year outside London is a core component of this role. As a manager, you'd likely attend 8-10 residentials in year 1 to build familiarity with both the projects and our volunteer base, with this dropping to c.8 per year thereafter.
On offer to the right candidate:
Salary: Circa £38,000 - £40,000, dependent on experience.
Hours: Fulltime: 37.5 hours per week. Essential attendance on at c.8-10 residential projects a year.
Leave: 25 days per year, plus bank holidays and up to 13 additional pre-set discretionary reward days in September and during the Christmas period. A substantial perk of the role is potential to take up to 4 consecutive weeks off to travel each September.
Other benefits: 4% employer pension contribution paid on full base salary, rising by 1% per year of service, up to a maximum of 7%; hybrid working; office with great transport links; flexible working (outside core hours); employee reward scheme; tight-knit, fun, vibrant, cohesive staff team with great morale.
Based: Hybrid – our small office in Waterloo, London. Hybrid working is well established with the majority of the team splitting time around 50:50 between the office and home.
To start: Early January 2026.
Who we’re looking for:
Our next Volunteering Manager hero. You'll be fun, flexible, energised, experienced in work with young people with addtional needs, and looking to join an organisation you can believe in and who in return will believe and invest in you.
Kind, empathetic, resilient and efficient, you’ll have a real affinity for supporting others - whether volunteers, more junior staff, or children themselves. We're looking for someone who loves working with young people, as you'll be role modelling that commitment and energy to our volunteers and playing a leading role in holding our already thriving team culture. Volunteer Management or HR experience is a bonus, and capacity and personality to quickly pick that up is a must, but ultimately we're looking for the right organisational fit - someone who believes in what we do and wants to step up to join a management team working hard to deliver it.
You’ll have the flexibility to work away from home on (up to) 10 five to six day residential projects per year. Ideally, you’ll also have experience of leading projects for children – whether residential or non-residential - for example as a teacher, or running groups in other settings. Experience of working on or leading residentials projects themselves is not required but may be an advantage.
We are a small, vibrant, 'can do', friendly staff team of 10, supported by a committed volunteer base of around 300.
We are particularly keen to encourage applications from those who can help us represent the lived experiences of our children through their own lived experience or background.
To apply:
See full Job Description & Person Specification on our website.
Send a copy of your CV or up to date LinkedIn profile, as well as a covering letter and introductory short video, by the closing date of 10pm, Wednesday 26th November 2025.
Covering letters should be very approximately 1 to 1.5 sides A4 and address the question of: ‘Why this role, why now’, as well as ‘what strengths, experience and skills you would bring into the role’.We also ask for a short (1-3 minutes) informal video introducing yourself and touching on the person specification. We have found this helps bring the strongest applications to life, and filters out AI driven applications.
Selection Process and Timeline:
Selection will be via two stage interview. As there is only a short turnaround from application closure on 26th November to 1st stage interviews 1st-2nd December, we will assess applications and offer interview slots throughout the window. However, you will not be disadvantaged if you need to wait till the closing date to submit.
1st stage interviews: Mon 1st - Tues 2nd December (virtual)
2nd stage final interviews: Mon 8th - Tues 9th December (in-person preferred, London Waterloo)
Please hold interview dates as alternate dates are unlikely to be available.
The role requires an Enhanced DBS check and existing right to work in the UK.
If you have any questions about the role, contact us via our website and we’d be happy to arrange an informal chat. We look forward to hearing from you!
Using joy, adventure and the outdoors to transform particularly vulnerable London children's mental health.
The client requests no contact from agencies or media sales.
Supporter Experience Manager
Permanent, Full Time. Hybrid working (You will be required to attend the office for a minimum of 2 days per week with the option to work remotely for the remaining 3 days.)
Location: This role can be based in Cardiff, Edinburgh, London, or Warrington
Salary: £48,576 for Cardiff, Edinburgh, or Warrington. £53,549 for London (inclusive of London allowance)
If we receive a high volume of applications, we reserve the right to close the advert before the scheduled closing date. Therefore, we encourage interested applicants to apply at their earliest convenience.
About us
Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.
We’re committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don’t have to be Christian to work here – we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we’re open to part-time and flexible working. We also offer hybrid working for our office-based colleagues and the option of being a homeworker for most of our roles too.
About the role
At Christian Aid, we believe lasting change happens when people work together for justice. Our supporters are at the heart of that change and we’re now looking for a Supporter Experience Manager to shape how thousands of people connect with our mission.
This is a unique opportunity to design and deliver Christian Aid’s first unified supporter journey framework, creating seamless, inspiring experiences that drive engagement, giving, and long-term loyalty.
Reporting to the Head of Public Fundraising, but working across the wider department and beyond, this role will:
- Lead our first Supporter Experience Strategy, uniting teams across the organisation.
 - Map, refine, and innovate supporter journeys, identifying opportunities for deeper connection.
 - Harness data and supporter insights to drive evidence-based decisions.
 - Foster innovation, testing new technologies and approaches to enhance engagement.
 - Train and equip teams to deliver consistently excellent supporter experiences.
 
About you
In addition to a passion for Supporter Experience, some of the essential skills and experience we’re looking for are:
- Significant experience in a supporter experience role or delivering journey strategy.
 - A track record creating and delivering multichannel communications.
 - Strong data and analytical skills to refine approaches and measure success.
 - Excellent collaboration, influencing, and project management abilities.
 
Experience with CRM systems, matrix management, KPI measurement or leading change initiatives is desirable, but most importantly, you’ll have a supporter-first mindset and the drive to inspire meaningful connections. You’ll also be committed to Christian Aid’s vision to see a world where everyone can live a full life free from poverty and injustice.
Further information
At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.
We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams.
We have a strong Christian ethos, and we encourage applications from all faiths. Applicants will be expected to demonstrate an understanding of and sympathy with Christian Aid’s faith identity.
All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information as part of the referencing process from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this.
The client requests no contact from agencies or media sales.
About the role:
We are looking for passionate and dedicated individuals to join our team as a Young Person’s Worker in Islington, Camden and Waltham Forest.
In this role, you will have the unique chance to make a lasting impact on young people who are at risk of homelessness, empowering them to build fulfilling, independent lives. Your day to day responsibilities will include managing a caseload of clients, developing personalised support and safety plans, and guiding young people through the process of moving into independent accommodation, employment, and education.
As a Young Person’s Worker, you will work within a trauma informed, strengths based framework, ensuring that the needs and aspirations of each young person are at the heart of your approach. You will act as the lead worker for each individual, supporting them in developing life skills like budgeting, self care, and cooking while helping them access vital services such as mental health support, housing advice, and employment opportunities. Your role will be crucial in motivating and coaching young people to take ownership of their futures, helping them navigate their journey to independence with confidence.
Working at Single Homeless Project (SHP) means being part of a committed, supportive team that’s dedicated to creating positive change in the lives of young people. In addition to the difference you will make, you will also have the opportunity to grow your own career, with access to ongoing training and professional development. If you are ready to be part of something truly meaningful and make a real difference, we’d love to hear from you.
About you:
- You bring experience working with young people in the community and in accommodation services.
 - Your toolkit includes practical skills in motivation and coaching young people
 - Your approach is creative, analytical, trauma-informed and rooted in a strengths and recovery model.
 - You can creatively inspire opportunities for our young people to thrive and to develop to their highest potential.
 - A non-judgmental approach to working with complex needs young people and to promote a strengths-based approach and an understanding of and commitment to Equality, Diversity, and Inclusion.
 - Strong team-working and interpersonal skills, maintaining a collaborative approach to supporting young people achieve the outcomes and goals we support them to set for themselves.
 
About Us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life. We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for young people in need. Apply now to become a pivotal part of our dynamic team. Together, we'll transform lives and build a stronger community.
Important Info:
Closing Date: Sunday 9th November at midnight
Interview Date: Monday 17th and Tuesday 18th November at SHP Head office in Kings Cross.
Please note there will be a second round of interviews for progressed candidates.
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship or with insufficient right to work will not be accepted or progressed.
Preventing homelessness, transforming lives.



                    The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Main Purpose of Role:
The Programme Support and Administrative Officer will play a key role in ensuring the smooth operation of CFAB’s programmes and organisational functions. This role supports executive coordination, training delivery, family support administration, international social work logistics, and general office management. The postholder will work across teams to provide high-quality administrative support, contributing to the efficiency and effectiveness of service delivery.
Key responsibilities:
Programme Support and General Administration
- Monitor shared inboxes and switchboard calls.
 - Respond to ad hoc staff queries and manage incoming post.
 
- Send initial and closure letters for client cases.
 - Track inactive cases and follow up on referral forms.
 - Prepare duty rotas, upload referrals and update the country information list.
 - Support contract preparation and database maintenance for International Social Workers (ISWs).
 - Support feedback collection and documentation.
 
- Assist with Mailchimp campaigns and mailing list research.
 
- Upload donations into Salesforce.
 - Prepare donor thank-you letters and assist with prospect research.
 - Provide general support across departments as needed.
 
Executive Support
- Schedule and coordinate meetings for the CEO and senior leadership, including diary management and events.
 - Track meeting actions and follow-ups.
 - Support minute-taking using ai and ad hoc research tasks.
 
Training & Learning Support
- Coordinate training calendars and liaise with teams.
 - Update training materials and manage Eventbrite pages.
 - Provide limited on-the-day training support and monitor certificates and surveys.
 
Facilities & Office Management
- Order stationery and maintain office tidiness.
 - Support logistical tasks such as PAT testing, IT coordination, and office trackers.
 
CFAB exists to ensure that every child in the UK has the right to care, protection and family life, no matter where they come from.



                    The client requests no contact from agencies or media sales.
THE VACANCY
Are you an IT support professional with a passion for delivering exceptional service? The ITF is seeking a Service Desk Engineer to provide responsive technical support, maintain reliable digital systems, and enhance the user experience across a global organisation. Working as part of the Systems, Digital and Data team, you’ll play a key role in keeping our technology running smoothly.
ABOUT THE ROLE
The Service Desk Engineer ensures the smooth and efficient delivery of IT services across the organisation. You’ll be the first point of contact for staff seeking technical assistance, providing high-quality first- and second-line support while maintaining the stability and reliability of our digital platforms.
You’ll handle service requests and incidents, manage tickets within agreed SLA's, and ensure users receive timely, clear, and user-friendly resolutions. The role also supports onsite IT operations at our London office, including audiovisual systems and hybrid meetings, and contributes to wider digital improvement initiatives.
This is an exciting opportunity for an experienced, user-focused IT professional who enjoys solving problems, supporting others, and helping shape how technology empowers the organisation.
Key responsibilities include:
Technical Support: Provide first- and second-line technical support to users across the organisation. Deliver onsite assistance for audiovisual, and conferencing systems. Support hybrid meetings and events, troubleshooting AV and connectivity issues.
Incident & Request Management: Manage incidents and service requests through the service desk system, ensuring timely resolution. Escalate complex issues to higher support tiers or specialist teams when necessary. Monitor service performance and identify opportunities for improvement.
User Life-cycle Support: Assist with staff on-boarding, movers, and leaver processes (account setup, equipment, etc.), ensuring smooth transitions and continuity of IT access.
Documentation & Knowledge Sharing: Create and maintain IT documentation, FAQs, and user guides to support self-service and consistent resolution. Maintain accurate records of systems, assets, and procedures.
Security & Compliance: Uphold IT security standards, data protection, and GDPR protocols. Promote secure user practices and report potential risks or breaches.
Collaboration & Continuous Improvement: Work closely with the wider Systems, Digital and Data team on infrastructure and transformation projects. Identify and contribute to process improvements that enhance service quality and efficiency.
ABOUT YOU
We’re looking for a motivated, technically capable, and service-oriented individual who takes pride in helping others and delivering excellence.
Technical Expertise: Hands-on experience providing first- and second-line IT support, with strong troubleshooting skills and a good grasp of Microsoft platforms, collaboration tools, and networking fundamentals. Experience supporting audiovisual and meeting room systems.
User-Focused Mindset: Excellent interpersonal and communication skills with non-technical users, and the ability to resolve issues efficiently.
Continuous Improvement & Innovation: A proactive approach to improving service quality — whether through documenting solutions, refining processes, or adopting new technologies. A commitment to learning and staying current with emerging digital trends.
THE ORGANISATION
The International Transport Workers’ Federation (ITF) is a democratic, affiliate-led federation recognised as the world’s leading transport authority. We fight passionately to improve workers' lives, connecting more than 700 affiliated trade unions from 150 countries to secure rights, equality and justice for workers' globally. We are the voice for nearly 18.5 million transport workers across the world.
We have offices in London, Abidjan, Amman, Brussels, Geneva, Hong Kong, Montreal, Nairobi, New Delhi, Panama City, Rio de Janeiro, Singapore, Sydney, and Tokyo, with members spanning the globe.
Purpose:
The ITF constitution sets out the following aims:
To promote respect for trade union and human rights worldwide
To work for peace based on social justice and economic progress
To help our affiliated unions defend the interests of their members
To provide research and information services to our affiliates
To provide general assistance to transport workers in difficulty
Values
At the ITF, our values are at the heart of all that we do. We demonstrate solidarity. We are democratic. We are dynamic. We are determined. We are dedicated to bringing together a diverse group of people to truly strengthen the ITF as the global voice for transport workers. Find out more about our values.
Equal opportunities statement:
At the ITF, we are committed to providing an inclusive environment for our team and our affiliates. We see the diversity of our staff as a source of intelligence and our strength. This means that we work creatively to make the most of the unique experiences and perspectives. We are an equal opportunities employer. We welcome all applications regardless of gender, marital status, sexual orientation, pregnancy, race, migration status, colour, ethnic origin, nationality, religion or beliefs, disability, age, political opinions or trade union affiliation or activity.
Every day transport workers keep the world moving – connecting millions of people across our cities and countries

                    The client requests no contact from agencies or media sales.
Location: Waltham Forest
Salary: Unqualified Applicants £28,255 - £29,913 per annum
Qualified Applicants £29,923 - £32,623 per annum
(Please note that applicants are usually appointed at the bottom of the relevant band)
Hours: 37.5 hours per week
Contract: Fixed Term Contract (Until 15th January 2027)
Closing Date: Monday 10th November 2025
Closing Time: 00:00am
Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as an Duty Worker at Solace Women's Aid.
You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference.
Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.
About the Service
Waltham Forest Advocacy & Support Services provide free and confidential support to survivors of abuse within the community. The teams are made up of professional staff offering short to medium term support to women and men affected by domestic and sexual violence in the community. Our team offer information, advocacy and specialist services to increase safety and meet a range of needs – these can include ongoing safety concerns, emotional or housing support, legal options, reporting to the police, help around child contact, benefits and financial advice. As part of the support, we also ensure survivors can access therapeutic support via the Waltham Forest Therapeutic Marketplace.
About the Role
An exciting opportunity has arisen in this busy team for a Duty Worker. The successful candidate will be responsible in dealing with all incoming referrals and queries to the Advocacy Service. The role will involve processing all referrals, liaising with professionals, establishing initial contact as per the service’s contract requirement. The process of initial contact will involve completing a Safe Lives risk assessment, assessing the service user’s practical and therapeutic needs and supporting with any urgent needs that arise during this contact. Additionally, the duty worker will make appropriate referral out, this includes MARAC and complete adult and child safeguarding referrals where required in line with Solace’s policies and procedures. The Duty Worker will maintain and manage any waiting list and will work closely with all members of the team in relation to the allocation of cases and case updates.
About You
Successful applicants will have in-depth knowledge of domestic abuse and its impact on service users and their children, and experience of working with women who have experienced domestic and/or sexual abuse. It is essential that you have experience of using Office Excel and case management system. You will also have excellent verbal and written communication skills.
 
What we can offer you
We provide a comprehensive benefits package to all our employees, including:
- Flexible working
 - Focus on learning and development (internal career progression and training)
 - Generous holiday entitlement
 - Employer pension contribution
 - Family-friendly leave and enhanced maternity pay
 - Access to Inclusion Networks
 - Daily clinical debriefing
 - Employee Assistance Programme providing free 24/7 support and advice
 - Employee Benefits Platform offering staff discounts, benefits and savings
 - Flow & Restore yoga classes
 - Meditation sessions
 - Cycle to Work Scheme
 
How to apply
When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:
- Values, Behaviours & Competencies
 - Knowledge, Experience and Skills
 
Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.
We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.
This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.
As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.
No agencies.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Bank Worker
Each year, the charity supports and empowers thousands of young people to find a safe place to call home, a chance to thrive and a brighter future. We want you to be a part of that change we’re passionate about.
Come join our dedicated team as a Bank Worker and you’ll be given the opportunity to provide support to individuals experiencing homelessness and create positive change.
What We Can Offer You:
- Flexibility
 - Competitive Pay: £12.24 to £14.03 per hour
 - Meaningful Work: making a positive impact in your local community
 
Responsibilities:
- Community Support: providing support and guidance to individuals facing homelessness
 - Empowerment: helping clients to access resources and services to encourage their independence
 - Teamwork: working with a dedicated wider team to deliver excellent quality care, support, and guidance to our clients
 
What We Are Looking For:
· Strong communication with a range of people from different backgrounds
· Understanding and respecting perspectives and experiences of clients
· Committed to maintaining a safe and secure environment for all individuals
· Experience working with young people at risk of homelessness
We have services across:
North East: Durham, North Tyneside, South Tyneside, Middlesbrough.
North West: Manchester, Cheshire, Oldham, Salford, Rochdale, Stockport, Warrington.
London: Brent, Bromley, Camden, Haringey, Islington, Lambeth, Finsbury Park, Sutton, Gravesend.
Ready to start your journey with us this Christmas?
Submit your CV along with a supporting statement outlining why you are a good fit for the role.
We are reviewing applications on a rolling basis.
The charity strives to be an equal opportunities employer and welcomes applications from all sections of the community. If you require information to be sent to you in an alternative format please let us know.
An enhanced DBS disclosure is a requirement for this post. Our recruitment checks, induction and ongoing support and supervision reflect our commitment to safeguarding our clients.
We kindly request no unsolicited contact from recruitment or media agencies.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
#INDNFP
Job Title: Refuge Worker
Location: This is an onsite role, located within the London Borough of Hounslow, there may be a requirement to occasionally work in the London Borough of Hillingdon.
Salary: £17,314.27 per annum (Inclusive of London Weighting, which may not be applicable depending on your home location)
Contract type: Part Time, Permanent
Hours: 22.5 hours
Are you passionate about supporting women and children escaping domestic abuse? We are looking for a compassionate and dedicated Refuge Worker to join our team, providing vital support in a safe and secure environment for those in crisis. This is an opportunity to make a real difference in the lives of vulnerable individuals when they need it most.
As a Refuge Worker, you will be responsible for delivering practical and emotional support to residents, ensuring their safety and wellbeing while they rebuild their lives. Key duties include conducting risk assessments, safety planning, supporting access to benefits and housing, liaising with external agencies, and maintaining accurate case records. The ideal candidate will be empathetic, resilient, and highly organised, with experience of working in a support or advocacy role, ideally within the domestic abuse or safeguarding sector.
This is a rewarding role where your work has a direct impact every day. In return, we offer a supportive team environment, opportunities for training and development, and the chance to be part of a cause that truly matters.
As part of this role, you will be required to participate in an out-of-hours on call rota.
Please note that this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Closing Date: 09:00am 14 November 2025
Iterview Dates: 24 and 25 November 2025
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Recovery Worker
Location: West Ealing - Step free access available
Salary: £27,000
Shift Pattern: 37.5 hours per week on a rolling rota between Monday to Sunday varying shifts from 07:30 - 16:00 or 13:30 - 21:00. You may be required to work outside these hours as per service requirements.
About the Role
We are seeking a dedicated and compassionate Recovery Worker to join our team in based in Ealing. We support adults experiencing loneliness, isolation, and mental health challenges and providing pathways, support, and appropriate interventions that will enable successful resettlements, and deliver to achieve safer, integrated communities for our stakeholders. Marron House has 18 bed spaces and we provide personalised support around daily living skills such as budgeting, shopping, cooking, reminders to take medication and developing a structured weekly routine.
Key Responsibilities:
- Initiate appropriate interventions to prevent crisis or other risks.
 - Ensure service responsibilities and requirements are carried out effectively.
 - Ensure all participants understand their rights and responsibilities.
 - Develop, participate in, and encourage participants to participate in the running and development of various projects and activities.
 - Empower participants to make decisions to take control over their lives, by creating an enabling environment.
 - Provide advice, information, guidance, and life skills training to participants as required.
 - Recognise signs of deteriorating mental health, physical health, or other health implications
 
About You
We’re looking for someone with a genuine passion and felt purpose to help people, challenge stigma, and make a real difference to people’s lives!
We are looking for a team player, driven to provide high quality care and support to others, an effective communicator who is able to build rapport with others from various backgrounds. You will be compassionate, supportive, and empowering to others, whilst able to form effective, positive and motivational relationships. 
- Experience of working with people of complex backgrounds and/or a good understanding of the sector, particularly around multiple and complex needs
 - Ability to show empathy and compassion to our residents, and different challenges they face
 - Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs
 - Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
 - Ability to promote the service and provide outreach-based provision, with an ability to liaise and work effectively in partnership with stakeholders
 - Understanding of the different needs people with multiple and complex needs have and be aware of the social marginalisation that can be attached to people who face personal challenges
 - Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
 
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we Offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
 - Employer Pension Contribution
 - Eligibility to register with Blue Light Discount Card
 - Access to discounted tickets for music events, shows, sports and more
 - Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
 - Training and Development, including access to courses, upskilling, and progression plans
 - Employee Assistance Programme, including counselling
 - Life Assurance Scheme
 - Cycle-to-work scheme
 - Annual Staff Awards
 - EDI Ambassador programme
 
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
We're looking for an organised, compassionate and resilient Deputy Manager to join our Homelessness Social Care service in Westminster.
£35,173.58 per annum, working 40 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
Annual leave increasing up to 30 days with length of service
Free DBS
Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Cycle to work scheme
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Please see our website for a full job description.
The Deputy Contract Manager is responsible for the operational management of our specialist customer focused support services across the service. Working in partnership with stakeholders, external agencies and our Commissioning Team, you lead your Team to offer high quality support to customers to maintain their tenancies and empower people to live their best lives and move to independence. Responsible for Safeguarding our customers, you will promote sector best practice and legislative compliance to keep our customers safe within their environment.
The role provides direct line management, leadership, coaching and support to Support Workers, Specialist Support Workers and Night Support Workers, ensuring compliance with current legislation, contractual requirements financial regulations and Look Ahead Policy and Procedures.
This role deputises for the Service Manager and/or Area Service Manager when required.
The shift pattern for this role involves Monday to Friday 9am-5pm, with 1 Sunday per month.
What you'll bring:
Essential:
Minimum 3 years' experience of supporting vulnerable adults
GCSEs in English and Maths (grade A-C)
Health and Social Care qualification
Knowledge of Safeguarding and Mental Capacity processes
Experience of leading and managing a team
Possess excellent leadership skills with a positive, can-do attitude
Ability to demonstrate positive personal authority and maintain proactive working relationships
Ability to create and maintain excellent working relationships with stakeholders
Demonstrable verbal and written communication skills
Experience of using Microsoft Outlook, Excel and Word
Desirable:
PBS qualification
NVQ Level 4 Diploma in Health and Social Care or equivalent qualification in Health and Social Care
Up to date knowledge of current social care legislation
Demonstrable experience of HR processes - Probation, Capability, Disciplinary
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
We are seeking a full-time Supporter Engagement Coordinator to join our team. You will be a key point of contact for our audience and supporters, helping to deliver excellent customer service and ensure outstanding supporter care. The role involves overseeing audience engagement, coordinating communications and special events—including evening lectures—and maintaining accurate data to support our fundraising and engagement activities. If you thrive in a dynamic environment and are passionate about building positive relationships, we’d love to hear from you. Time off in lieu is offered for evening work.
Key duties and responsibilities:
Audience Engagement
• Deliver exceptional customer care, ensuring all supporters and donors are thanked promptly—whatever the channel.
• Work with the Head of Fundraising and Engagement and the wider team to deliver supporter journeys, making recommendations for improvements and changes.
• Respond swiftly and professionally to all audience and supporter enquiries by phone, email, and post.
• Proactively share audience feedback with relevant teams.
• Handle any complaints, liaising with the complainant and the relevant member of staff to achieve a resolution, following the complaints process.
• Maintain Eventbrite with lecture details and engagement information.
• To act as Duty Manager for evening lectures when required.
• Provide support to the wider Gresham College team by attending lectures and special events.
CRM Administration
• Serve as primary contact for database management, ensuring data accuracy to drive fundraising and engagement.
• Coordinate data selections, mailings, invitations, and content fulfilment.
• Regularly import, export, and merge data from online giving and ticketing platforms.
• Track and report performance against targets and KPIs for the Head of Fundraising & Engagement.
• Ensure best practice is followed, complying with current legislation and internal policies in relation to data protection, GDPR and gift aid processing and ensure that all activity is carried out in a legal and compliant way.
Hall Hire and Event Co-ordination
• Be the first point of contact for hall hire enquiries and manage all related admin.
• Oversee stocks, supplies, and space organisation for events.
• Lead setup and breakdown for lectures and venue lettings.
• Arrange and manage bookings for external event venues, handling all logistics.
• Organise catering for special events and meetings both at Barnard’s Inn and other venues.
• Be responsible for excellent customer care of existing and new venue hire clients.
• Organise all activity around venue hire events, including collaborating with the AV team
• Liaise and support the Head of Fundraising & Engagement over the promotion of Barnards’ Inn to increase income generation from lettings.
Other
• Working with volunteers to enable them to assist in the delivery of tasks as appropriate.
• Attend and contribute to team and staff meetings as required.
• Participate in ongoing training and development.
• Undertake other tasks as required to support the College.
• Evening and occasional out-of-hours work required (with time off in lieu).
Person specification:
Essential Skills & Experience
- Customer Service Excellence: Proven experience delivering high-quality customer care, ideally in a fundraising, or educational setting. Ability to handle enquiries and complaints with professionalism and empathy.
 - CRM and Data Management: Strong working knowledge of CRM systems (we use Beacon) including data entry, segmentation, and reporting. Experience with data imports/exports and maintaining data accuracy.
 - Event Coordination: Experience planning and delivering events, including logistics, venue liaison, catering, and AV coordination. Comfortable acting as Duty Manager and supporting evening lectures and events.
 - Communication Skills: Excellent written and verbal communication skills, with the ability to engage supporters, respond to enquiries, and write engaging responses.
 - Digital Literacy: Proficient in Microsoft Office Suite (Word, Excel, Outlook), Eventbrite, and online giving platforms. Comfortable using digital tools to manage bookings, communications, and supporter journeys.
 - Organisational Skills: Highly organised with the ability to manage multiple tasks, prioritise effectively, and meet deadlines. Strong attention to detail.
 - Team Collaboration: Experience working collaboratively across departments and with volunteers. Willingness to support colleagues and contribute to a positive team culture.
 
Desirable Skills & Experience
- Experience in a fundraising or engagement role within a charity, or educational organisation.
 - Compliance & Data Protection: Understanding of GDPR, data protection, and Gift Aid regulations. Commitment to ethical and legal standards in supporter care and data handling.
 - Familiarity with data segmentation.
 - Experience promoting venue hire or income-generating activities.
 - Knowledge of troubleshooting for events.
 - Experience working with volunteers or managing volunteer tasks.
 
Personal Attributes
- Friendly, approachable, and professional manner.
 - Enthusiastic about public engagement and supporter care.
 - Flexible and adaptable, with a willingness to work occasional evenings.
 - Proactive and solution-focused, with a commitment to continuous improvement.
 
Gresham College offers in return:
- 28 days holiday, plus 6 days closure over Christmas.
 - The College participates in the University of London SAUL pension scheme (currently 16% employers’ contribution).
 
Equal Opportunities
Gresham College wholeheartedly supports the principles of equality, diversity and inclusion throughout the recruitment and employment of our employees and workers, as well as ensuring that it is afforded to all job applicants.
If this sounds like your next opportunity, apply today with your CV and a covering letter.
Job Title: Refuge Worker
Location: This is an onsite role, located within the London Borough of Hounslow, there may be a requirement to occasionally work in the London Borough of Hillingdon.
Salary: £28,857.12 (Inclusive of London Weighting, which may not be applicable depending on your home location)
Contract type: Full Time, Permanent
Hours: 37.5 hours
Are you passionate about supporting women and children escaping domestic abuse? We are looking for a compassionate and dedicated Refuge Worker to join our team, providing vital support in a safe and secure environment for those in crisis. This is an opportunity to make a real difference in the lives of vulnerable individuals when they need it most.
As a Refuge Worker, you will be responsible for delivering practical and emotional support to residents, ensuring their safety and wellbeing while they rebuild their lives. Key duties include conducting risk assessments, safety planning, supporting access to benefits and housing, liaising with external agencies, and maintaining accurate case records. The ideal candidate will be empathetic, resilient, and highly organised, with experience of working in a support or advocacy role, ideally within the domestic abuse or safeguarding sector.
This is a rewarding role where your work has a direct impact every day. In return, we offer a supportive team environment, opportunities for training and development, and the chance to be part of a cause that truly matters.
As part of this role, you will be required to participate in an out-of-hours on call rota.
Please note that this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Closing Date: 09:00am 19 November 2025
Iterview Dates: 2 and 3 December 2025
The client requests no contact from agencies or media sales.
Job Title: Refuge Worker
Location: This is an onsite role, located within the London Borough of Hounslow, there may be a requirement to occasionally work in the London Borough of Hillingdon.
Salary: £28,857.12 (Inclusive of London Weighting, which may not be applicable depending on your home location)
Contract type: Full Time, Fixed Term Contract (until March 2026)
Hours: 37.5 hours
Are you passionate about supporting women and children escaping domestic abuse? We are looking for a compassionate and dedicated Refuge Worker to join our team, providing vital support in a safe and secure environment for those in crisis. This is an opportunity to make a real difference in the lives of vulnerable individuals when they need it most.
As a Refuge Worker, you will be responsible for delivering practical and emotional support to residents, ensuring their safety and wellbeing while they rebuild their lives. Key duties include conducting risk assessments, safety planning, supporting access to benefits and housing, liaising with external agencies, and maintaining accurate case records. The ideal candidate will be empathetic, resilient, and highly organised, with experience of working in a support or advocacy role, ideally within the domestic abuse or safeguarding sector.
This is a rewarding role where your work has a direct impact every day. In return, we offer a supportive team environment, opportunities for training and development, and the chance to be part of a cause that truly matters.
As part of this role, you will be required to participate in an out-of-hours on call rota.
Please note that this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Closing Date: 09:00am 17 November 2025
Iterview Dates: 27 and 28 November 2025
The client requests no contact from agencies or media sales.
Job Title: Case Worker – CAPSA Services (Culturally Appropriate Peer Support and Advocacy)
Reports to: CAPSA Team Manager
Geographic focus: Lambeth
Salary:£30,500
Hours of Work: 37.5 per week (flexible working available)
Duration:1 Year Contract (with a potential to extend)
Benefits:26 days annual leave plus bank holidays, pension contribution, Employees' Assistance Programme.
Purpose of the role
The CAPSA (Culturally Appropriate Peer Support and Advocacy) Worker role has been specifically designed to support Black people using the secondary mental health system. As a CAPSA Worker, you will provide both Generic Mental Health Advocacy and Independent Mental Health Advocacy (IMHA) to eligible individuals, including people detained under the Mental Health Act(MHA) 1983/2007, conditionally discharged restricted patients, those under Guardianship, and those on Community Treatment orders, as well as individuals considered for section 57 treatments.
You will play a key role in ensuring that the perspectives of Black service users are recognised and respected, addressing their unique and multiple needs, and promoting access to advocacy for all eligible individuals. You will raise awareness of advocacy, rights under the MHA, and the CAPSA service among professionals, individuals, and agencies.
In addition to direct advocacy, you will contribute to service development by supporting an effective administration system and helping evaluate the impact of advocacy for both service users and commissioners.
As part of CAPSA’s race-led approach to systems change, you will also help challenge systemic racism in mental health services, embed culturally competent practice, and promote equitable care within South London and Maudsley NHS Trust (SLaM).
Job summary
Black Thrive Lambeth has developed a co-designed, culturally appropriate peer support and advocacy service (CAPSA) on behalf of the Living Well Network Alliance (LWNA). CAPSA provides support to Black community members with mental health needs through peer support and advocacy, led by individuals with lived experience or lived understanding of mental health challenges. The service creates a space where experiences are respected, accepted, and valued equally.
The role involves building positive relationships with Black service users; offering one-to-one and group advocacy; supporting self-advocacy; gathering and sharing information to inform decision-making; and preparing monitoring reports and feedback. Advocates ensure that the views, wishes, and needs of Black service users are heard and acknowledged, addressing the impact of racism within traditional mental health services.
Duties and responsibilities
Key Responsibilities:
Advocacy & Support for Black Service Users
- Work with individual Black service users to provide culturally informed advocacy, support, and representation to assist them in decision-making related to their care, treatment, and legal status.
 - You will manage a caseload of up to 10 clients.
 - This will consist of weekly meetings with clients and supporting them around their care in the mental health system, this will be both within inpatient services and CMHTs (Community Mental Health Teams) as well as in the community.
 - Support Black service users in developing and maintaining their cultural identity by identifying strengths and advocating for culturally relevant mental health interventions.
 - Develop trusting relationships with Black service users within appropriate boundaries to help them express their mental health needs.
 - Assist service users in preparing for meetings, attend appointments with them if required, and advocate on their behalf where needed.
 - Provide information and updates on the progress of advocacy issues and ensure clients understand proceedings.
 
Culturally Informed Peer Support & Recovery
- Use lived experience and cultural understanding to promote positive self-esteem and recovery through a culturally informed peer support model.
 - Provide practical guidance to Black service users, and where appropriate, their carers, on self-care, resilience strategies, and managing mental health within a race equality framework.
 - Promote service user involvement by empowering individuals to communicate their culturally lived experiences and mental health needs to professionals.
 - Challenge peer support models, stigma, and discriminatory practices that fail to recognise the cultural needs of Black service users.
 
Community Engagement & Stakeholder Collaboration
- Work collaboratively with key stakeholders and community members to develop a culturally informed advocacy and peer support model.
 - Establish regular advocacy ‘drop-ins’ on wards and in the community, ensuring accessibility for Black service users.
 - Signpost service users to culturally relevant community, inpatient, and online resources, as well as mainstream and specialist services.
 - Liaise with, and when necessary, challenge NHS professionals, care teams, and local authorities to ensure due process and cultural competence in service delivery.
 - To maintain a level of professionalism in all spaces always.
 
Role Expectations
- Maintain confidentiality, respect service users’ right to privacy, and ensure their dignity is always upheld.
 - Keep accurate and timely records of advocacy and peer support work, providing regular verbal and written reports to the line manager.
 - Attend team meetings, participate in one-to-one supervision, group supervision sessions, and complete mandatory training in peer support and other job-related areas.
 - Raise safeguarding concerns following organisational policies and procedures.
 
GENERAL
- To attend and participate in meetings held by the CAPSA team and other bodies as required.
 - To maintain records of hours worked and to complete accurate expense returns.
 - To foster and develop an equality and diversity approach within the role, in line with Black Thrive’
 - To promote the service through the distribution of publicity materials, liaising with statutory and voluntary services, and, where appropriate, through the media and presentations to local groups within the agreed company policies.
 - To promote the role of advocates both within the Living Well Network Alliance (LWNA) and externally.
 - To work well as part of the team in a way that promotes inclusivity and respect in a supportive environment.
 - The above is not an exhaustive list of duties, and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.
 
Qualities Required
Each quality is marked as either E (Essential) or D (Desirable).
Experience (E/D)
- Understanding and/or experience of mental health legislation and the Mental Health journey process in numerous settings – E
 - Lived experience of racism or discrimination in wider society and in the provision of mental health services – E
 - Experience of identifying and meeting the needs of individual people – E
 - Experience and ability to develop and maintain relationships with various stakeholders – E
 - A commitment to working in an anti-racist and anti-oppressive way – E
 - Confidence in challenging stigma and discrimination within structural settings – E
 - Experience of working in an advocacy or healthcare setting – D
 
Knowledge and Skills (E/D)
- Understanding and knowledge of assessment of needs – E
 - Excellent interpersonal skills and ability to work with people from a variety of backgrounds and experiences – E
 - Excellent communication skills, both written and oral, including via telephone, in person, over video link, and through presentations, demonstrating confidence and assertiveness – E
 - Emotional resilience and the ability to cope with sometimes challenging people and environments – E
 - Ability to work flexibly to meet varying demands on the service – E
 - Good organisational skills, including timekeeping and ability to travel to different locations – E
 - Excellent computer literacy and a good working knowledge of Microsoft Office – E
 - An understanding and awareness of The Equality Act 2010 – E
 - Ability to act calmly and respond professionally to distress, disturbance, and unpredictability – E
 - Ability to work independently on own initiative and prioritise workload while working as part of a team – E
 - Commitment to learning through work-based learning and mandatory training – E
 - Knowledge of mental health legislation such as MHA 1983/2007, MCA 2017 – D
 - Understanding of the specific role, purpose, and responsibilities of an Independent Mental Health Advocate – D
 - Knowledge and/or awareness of safeguarding issues – D
 - An additional language (e.g., Portuguese, French, etc.) – D
 - Qualifications in Peer Support / Advocacy – D
 
We welcome applications specifically from Black people of African and Caribbean heritage, as the statutory requirement of the Equality Act 2010, Advance Equality in Mental Health 2020 and Parent Carer Race Equality Framework 2020, in order to address the importance of Black employee safety. These posts are therefore restricted to Black applicants under the Equality Act 2010, Schedule 9 and Part 1.
An enhanced Disclosure and Barring Service (DBS) check will be required. Still, we will treat applicants with a criminal record fairly and not unreasonably discriminate because of a conviction or other information revealed.
                Please make sure you download a copy of our vacancy for reference.
You should provide a CV and a cover letter (no more than two A4 pages) outlining your suitability for the post, including the relevant experience, knowledge and skills.
Application deadline is is Friday 14th November 2025 by 12pm
The interview will comprise of two stages.
1. An assessment will be given on the day of your interview to be completed before your verbal interview. 
2. A verbal interview will be conducted in person with a panel of 3 people, 
Interviews will take place during week commencing 8th December 2025 and will take place in person at Black Thrive’s offices. 
            
We exist to change the odds stacked against Black people by embedding race equity into systemic change so that thriving is the norm not the exception



                    The client requests no contact from agencies or media sales.
We're looking for an LGBTQ+ drug and alcohol recovery worker to jin our Antidote drug and alcohol service.
London Friend’s Antidote service provides high quality drug & alcohol psycho-social treatment and support to LGBTQ+ people utilising harm reduction & abstinence-based methods. Antidote is a part of London Friend which aims to support and promote health & wellbeing for LGBTQ+ people living in the London area.
We are working in partnership delivering substance misuse treatment and support in the London Boroughs of the City of London and Hackney. This is led by Turning Point, and in partnership with Mind in the City, Hackney, and Waltham Forest. London Friend is the LGBTQ+ lead for the partnership.
Recovery support workers provide support to LGBTQ+ people experiencing difficulties with drug or alcohol use, including supporting those engaged in chemsex, and incorporating HIV prevention initiatives and sexual health support. They will hold a caseload of clients and be responsible for their assessment, case planning, review, and ongoing care. They will deliver group programmes and provide outreach to LGBTQ+ people in community settings including local sexual health clinics.
The postholder will be employed by London Friend and work within a multi-agency team based in the two Boroughs and local satellite locations including sexual health services. They will also assist with the delivery of Antidote’s services, including our walk-in clinics and group programmes, with a priority on identifying and supporting residents of the City of London and Hackney.
The post-holder will take an active anti-discriminatory, anti-racism and trans-inclusive approach around all areas of work and will be an active member of both London Friend and the City and Hackney Recovery Partnership and will support with the aims & objectives of both services.
Due to the nature of the work and in order to provide appropriate access for the clients group the role requires regular evening work and occasional weekend working.
To apply please read the application pack then complete and return both the application form and equalities monitoring form as directed. Please ensure you explain how your experience will allow you to perform this role by addressing all the requirements in the person specification. Please do not send CVs or other documents.
The closing date is 5pm on Monday 17th November 2025. Interviews are provisionally scheduled for Thursday 20th November 2025.
The client requests no contact from agencies or media sales.