Citizens Advice South Gloucestershire is the leading provider of advice services to South Gloucestershire residents

You are an experienced caseworker in debt, looking for a post in which you can make a real difference to the lives of people experiencing disadvantage and poverty. 

You will be a Debt Relief Order Intermediary and a member of the Institute of Money Advisers.

You’ll be joining our existing team of debt and benefit advisers, so you’ll have a keen interest in and, some experience of supporting colleagues, in their professional growth, helping them to understand the complexities of casework and how to develop the skills needed to help clients effectively.

Closing date for applications: Friday 5th February 2021

Interview date: During week commencing 15th February 2021 over Zoom

Anticipated start date: ASAP

Citizens Advice South Gloucestershire is committed to promoting equality and valuing diversity and we seek people who share those values.

Every local Citizens Advice is a registered charity. Different application procedures are adopted by individual local Citizens Advice. Contact the relevant one as outlined in the information about this role. You should not send an application form to national Citizens Advice.

All local Citizens Advice produce their own annual report, but you can find out more about the Citizens Advice network or download the latest national Citizens Advice annual report.

We are seeking to appoint a Telephone Energy Advisor for a fixed term contract until March 2022. The new role will be part of our Household Energy Services team. The ideal candidate will be an excellent communicator, with an enthusiasm for giving advice about household energy efficiency and income maximisation. The post-holder will be someone with the ability to cope with sometimes distressed/vulnerable clients in crisis, who is keen to be part of a busy team at the forefront of CSE’s work.

The main focus of this role is provision of our Western Power Distribution (WPD) Power Up project, our Home Energy advice line and any new telephone advice services that become available. This will involve providing accurate and appropriate advice on all aspects of home energy efficiency. The role will also involve general administrative tasks including data inputting, updating customer records and the sending out of post-advice follow-up material.

Citizens Advice in Somerset have exciting Advisor and Caseworker Supervisor opportunities

(with some home working)

Citizens Advice Somerset is a collective of five Citizens Advice charities that work closely together to provide the very best advice on issues affecting individuals and families.  Whatever problem someone seeks our advice on, we value diversity, champion equality, challenge discrimination and help people to find a way forward.

Together the five charities ensure that everyone living in Somerset has quick and easy access to accurate advice.  Our partnership working enables us to share best practice, be more accessible for the people who need us most and operate as efficiently as possible.  This is an exciting time to become involved in a progressive collective of forward-thinking charities determined to deliver the best support to Somerset residents.

Right now, we are looking to build our teams with these exciting appointments;

Advice roles:

• Mental Health Adviser, based in Shepton Mallet, Frome, Wells or Street (21hrs pw)
• Universal Credit Adviser, based in Taunton (14hrs pw)

You will be a team player, flexible and friendly, with good IT skills and ideally have a good understanding of advice and social welfare law.  Training and induction will be given, and all suitable candidates will be considered.

Roles may include some home working, and may support the work of more than one base.  If you feel that more than one of the vacancies suits your skills and experience, then please apply for all that interest you.  We will consider job share.

To find out more about each opportunity, the skills and experience we are looking for, the closing date and how to apply, please visit our website via the Apply button.

Good luck!  This is an exciting time to be joining Citizens Advice in Somerset.

Job Title:    Assistant Operations Director (FTC 9 Months)
Salary:        £40k per annum
Location:    Bath
Hours:        Full time, 37.5 hours

Role :        Responsible for a team of 5 direct reports. Responsible for overseeing a wide range of specialist services for people experiencing homelessness and social exclusion across the South West.  Ensuring that everyone we support experiences a consistently great quality service, delivered in line with our vision, mission and values and that our clients are at the centre of everything we do.

Are you passionate about working for an organisation that makes a real difference to the lives of marginalised people? Julian House is a charity supporting people who are homeless and socially excluded, and the aim is to build sustainable independent lives. We operate more than 40 different projects, accommodation sites and social enterprises across the south west.

We have a great opportunity to work with our Operations Director to ensure Julian House clients receive a consistently great quality service from our skilled, experienced, and motivated staff teams.

Key Responsibilities

• Work with the Operations Director to deliver organisational strategy for operational services.
• Contribute to the strategic direction, development and continuous improvement of the organisation.

• Lead on retaining existing services through the achievement of outcomes and contractual negotiations.
• Support the Operations Director in exploring new opportunities and models of support.

• Make recommendations to the Operations Director where changes to structure and resources are required to deliver organisational aims

Quality, Safeguarding and Safety

• Work with managers to deliver compliant and safe services in relation to people, buildings and performance.
• Effective management of any safeguarding incidents and appropriate escalation of any emerging risks.
• Lead on improvement action plans following audits and inspections and ensure improvement plans are prepared, monitored, complied with and improvements embedded.
• Ensure compliance with key policy and procedure in areas such as safeguarding, health and safety, equalities and diversity, data protection, code of conduct and all other statutory requirements.
• Ensure clients are living in accommodation that we would consider suitable for our own family members.

• Create opportunities to maximise staff and client involvement and co-production in all aspects of operational service delivery.

Financial and Performance management

• Manage a large budget, maximising income through arrears and voids management, and ensuring services remain within set budgets.

• Ensure compliance with KPIs across all services.

• Ensure all managers are managing, coaching and developing all staff to ensure the highest level of performance.
• Lead and motivate direct reports to ensure they are championing and maintaining a consistent and positive team culture across entire operations.

Stakeholder Management

• Develop and maintain excellent internal management relationships with all other Julian House departments & functions, ensuring sharing of best practice and supporting initiatives to improve organisational performance.
• Support new business opportunities across operations and ensure effective and timely implementation of new services and contracts.

Qualifications

• Evidence of qualification to degree level or equivalent
• Training and/or experience in fields such as social care, housing, homelessness, domestic abuse and criminal justice

Experience

• Experience of having successfully undertaken a similar senior role and a background of work within the sector
• Experience of multi-site and remote management of services and people
• Track record of delivering client-focussed services that meet a multiplicity of needs
• Ability to work with IT based records, produce reports, analyse budgets and monitor KPIs
• Experience of effective recruitment, performance management, supervision and team leadership
• Experience of leading, engaging and motivating colleagues through change
• Experience of implementing new services and project management on a large scale
• Experience of working collaboratively with stakeholders, staff and clients

Skills and knowledge

• Knowledge of safeguarding, homelessness regulation, rough sleeping, offending and domestic abuse issues
• Knowledge and experience of housing management in a supported housing environment
• Knowledge of delivering services which are strengths based, trauma informed and create psychologically informed environments
• Knowledge of contract and commissioning environment in which our services operate
• An eye for detail
• Strong communication and interpersonal skills
• Ability to work with clients and staff to gain insight on how to develop services
• Ability to build productive networks and partnerships
• Expertise and practical experience of managing services safely

A clear understanding of the social and political environment within which the organisation operates

If this sounds like the kind of role you have been looking for, we would love to hear from you!

Customer Insight and CRM Co-ordinator 
Salary: London - £28,000 per annum + Excellent Benefits, National - £23,900per annum + Excellent Benefits
Location: London, Bristol and Manchester
Contract: Permanent 

The National Housing Federation (NHF) is the voice of housing associations in England. We are the trade body to almost 600 housing associations, who have grown from philanthropic roots to provide 2.6 million homes to around 6 million people. 
Housing associations are social landlords, and are the largest providers of homes for social rents in the country. We and our members, believe that everyone should be able to live in a great quality home that they can afford. 
Many housing associations are also developers in their own right, building around a quarter of new homes every year, and build almost all new social housing. Our sector is not-for-profit, investing its revenues into the people and communities we serve.
Interested in housing associations, marketing and data analysis? Want to work in an exciting and dynamic team?
We’re advertising for a Customer Insight and CRM Coordinator to join the NHF’s Member Intelligence team. You’ll primarily be involved in collecting and analysing customer data from NHF events, while also helping to shape systems and processes to collect, maintain and utilise member data effectively. We’re looking for someone who has strong communication skills, is able to work collaboratively with various colleagues, and who will put members at the heart of everything they do.
The NHF has recently published its equality, diversity and inclusion strategy, which was co-created with staff . We are proud to be an equal opportunity workplace and we value the contribution each individual makes to our work.  The NHF is committed to ensuring our workforce reflects the diversity of the society in which we live and encourage applications from people of all different backgrounds, regardless of all protected characteristics or social background.
We are a disability confident employer and if you are a disabled person who demonstrates you meet the skills and experience we consider essential for the role, we will offer you an interview.

Closing date for applications: 28 January 2021
Interview date: 10 February 2021  
 
Please note: if we receive a high number of applications, we reserve the right to close the advert, before the closing date

Are you a digital analytics professional with excellent problem solving and prioritising skills, meticulous attention to detail and a real desire to work with like-minded people? Then join Shelter as a Digital Analyst and you could soon be playing a vital role at the heart of our digital team.

A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change — with individuals, in communities, across society – and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

With a cross-functional team spanning front and back end development, UX/UI, content production, social media, analytics and more, our digital team sets the example for Shelter in digital best practice, discovery and innovation. And, right now, we’re looking for a self-motivated, highly analytical Digital Analyst to join us.

About the Role
A great opportunity to influence the ongoing improvement of core Shelter digital products, we’ll look to you to provide support by producing dashboards and reports and delivering meaningful insights about our digital products. You’ll work on a variety of exciting projects, including online campaigns, fundraising events and donation drives, web-based advice services and new digital product development. You’ll also help improve reporting quality and capacity across our digital products, incorporating new data sets where applicable and collaborating with our other data teams. Producing interactive and attractive dashboards, continually reviewing data quality, reporting and insights and keeping an eye on future analytics trends and implementing them into your work – all are aspects of this varied, interesting and vital role.

About you
Your proven track record using industry-standard web analytics and data visualisation tools gives you the knowledge of the metrics and dimensions most relevant to each digital scenario. This will be vital in order to help ensure we make data-driven product decisions, leading discussions on KPIs and tagging implementation. You’ll need to be happy working alone or collaboratively with other analysts and stakeholders and have a proven ability to manage and develop both immediate and long-term reporting. Conveying and explaining complex data and digital concepts to stakeholders at all levels comes naturally to you too, while your flair for drawing out insights which can be supported by good quality data is second to none.

Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities),gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We also encourage applications from people, who have been homeless or have been at risk of homelessness. We are facing diverse problems, so need diverse people to tackle them.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Your application answers will be reviewed blind to ensure fairness. Your responses will be randomised and the shortlisting panel will not see any details about you, including your CV. Your CV will only be seen after shortlisting if you have been invited to an interview.

Please note: this is a part-time role, two days a week.

Job Description

The curriculum lead will make a significant contribution to the development of the teaching, learning and assessment (grading and observation of practice and academic components) on Frontline’s programmes. The Curriculum Lead will also be primarily involved with delivery of teaching materials in various settings, including at the summer institute, recall days and in unit teaching. You will play a key role in the development of Practice Tutors and Consultant Social Workers, running briefings on curriculum areas, developing teaching skills, undertaking observations of teaching, unit meetings, individual and group coaching sessions.

This is a varied and exciting role in an ambitious organisation. We need people who are enthusiastic about joining us to ensure our programmes remain innovative and excellent and that we become widely recognised as delivering world leading programmes. You will  be passionate about teaching and learning and have a deep interest in social work education. You will have expertise in parenting interventions with children and families and expert knowledge in attachment theory, mentalisation, trauma and social learning theory.

Part-time Corporate Fundraiser – Maternity Cover (Bristol)

Part-time – 22.5 hours a week

Fixed term contract - Maternity cover

£25,244.23 per annum (pro-rata for part-time staff). Pay Point 22.

Deadline for applications is Wednesday 10th February 2021 at midday.

Unseen is an anti-slavery charity, based in Bristol and Bedfordshire. We focus on three main areas as we work towards a world without slavery;

Supporting survivors and potential victims of slavery; by providing access to a range of specialist services, enabling them to safely recover and develop resilient independent lives

Equipping stakeholders; by providing training, advice and resources to facilitate the identification and support of potential victims of slavery
Influencing systemic changes; by using our experience and research to impact and inspire transformation across legislation, policy and society.

Are you passionate about social justice? Do you want to help us end modern slavery and human trafficking? We are looking for a talented corporate fundraiser (maternity cover) to join our team.

Exploitation most commonly happens in the operations and supply chains of businesses and over the last few years we have built a successful corporate programme, supporting businesses to take action against modern slavery. We are now looking for a confident, ambitious passionate fundraiser to lead on our corporate fundraising which includes corporate donations, employee fundraising, cause related marketing and corporate challenges. The person we are looking for will be an excellent relationship builder- both internally and externally- as the role requires close working with our business services and training teams. If this sounds like you, we’d love to hear from you.

This role will be based at Unseen’s Head Office in central Bristol (currently home-based due to Covid-19). Flexible working considered. The 22.5 hours work per week would ideally fall across Mon – Wed but may be flexible for the right candidate.

We are looking for somebody to start working as soon as possible (subject to satisfactory references and completion of induction).

Deadline for applications is Wednesday 10th February 2021 at midday.

Successful applicants shall be invited to interview week commencing 15th February 2021.

Unseen is an equal opportunities employer. The application form and equal opportunities form can be downloaded below or from our website. 

Once completed please return all forms to the email address provided on the application form. You are requested to also submit a cover letter. CV’s are not accepted.

Any queries please find our contact details on our website.

We’re seeking an enthusiastic Senior Fundraising Officer to join our small fundraising team as we look to develop our existing income generation streams. With a focus on building relationships you will work with donors who give in different ways, such as individuals, community groups, trusts and foundations and corporate partners.

You will need to have great interpersonal skills, be confident when meeting new people, and have a desire to find new opportunities to promote the work of Designability and our case for support. You’ll be encouraged to put forward and develop your own fundraising ideas and a good level of creativity would be a benefit.

Designability is an independent national charity that enables disabled people to live with greater independence.  Our expertise is in user-centred design, creating products with and for disabled people to improve and enrich their lives.

This is an exciting opportunity to be part of a team that develops new products and provides innovative services which deliver greater choice for disabled people. We are a creative and inspiring team, operating with the freedom to explore and deliver exciting new ways of working, beyond statutory provision.

You will be joining a team which includes mechanical and electronics engineers, workshop technicians, product designers, occupational therapists, fundraisers, researchers and administrators. Our team is led by strong values: we are creative, inclusive and practical, with our vision being to create a future where every person with a disability has the products they want to live the life they choose.

ABOUT US

Dean Farm Trust established in 2007 is a registered charity and animal sanctuary. Operating in Chepstow South Wales we offer a home for life to unwanted, neglected and abused animals. Our sanctuary is currently home to 185 farmed animals in 62 acres of pasture, paddocks and woodland, We promote compassion and a vegan lifestyle. Our sanctuary is open to the public, private visitors along with hosting tours and events throughout the year. Our ethos is to treat every single animal as an individual, caring for it giving the correct enrichment, feed, space, freedom and companisnship for their life. In the short time we have been open thousands of visitors have come to the sanctuary, many returning with their families and friends.

The primary aim of the Trust is to provide a home for life, shelter, warmth, food, and enrichment, to sick, ill-treated, and abused animals and animals that have been subjected to farming or sport.

To promote humane behaviour towards animals by providing care, treatment, protection, and security for animals and to educate the public in matters pertaining to animal welfare in general and the prevention of cruelty and suffering among animals. The Trust also promotes compassionate living and humane behaviour towards animals through a variety of public education and outreach activities.

Our Charity was delighted when earlier this year the wonderful "Matt Pritchard" became our Patron. He is an animal advocate and is about to embark on a huge challenge of Rowing aacross the Atlantic Ocean to raisefunds for our charity. 

We have had a number of articles written about us in the local and National magazines and papers supporting the work we do and sharing our stories.

In the sHORTt time we have been established our charity has one a number of awards and recently been voted the "Favourite Animal Sanctuary" in the UK by the prestigeous Vegfest.

In 2021 we plan to open our sanctuary doors full time from April to October  for visitors, educational tours and events to share the work we do and promote compasionate living.

PLEASE SEE PERSON SPECIFICATION AND JOB DESCRIPTION ATTACHED

ONY SUCCESSFULL APPLICANTS WILL BE CONTACTED

PLEASE SEND COVERING LETTER WITH YOUR REASONS FOR APPLYING ALONG WITH YOUR CV

Closing date: January 31st, 2021

Location:                                 Bristol, UK

Contract:                                 Full-time 12-month fixed term, with possible extension

Salary:                                     £27,500 - £29,500 per annum depending on experience plus benefits

About Action for Conservation

We are at a critical moment in our earth’s history, and it’s never been more important to empower every young person to fight for their future and the future of the planet. Action for Conservation is an innovative young charity using pioneering approaches to inspire the next generation of environmental leaders. We work with young people from diverse backgrounds to build a youth movement committed to the earth.

About the role

This is an exciting role for an experienced manager who shares our passion for youth-led solutions to the climate and environmental crisis. The Programme Manager will work closely with the Head of Programmes to lead and expand our core programmes in South West England and Wales, grow and mentor a regional delivery team and support with other emerging areas of our work. You will act as an educator, role model and mentor to young people, whilst demonstrating strong, visible and inspiring leadership within the organisation.

If you feel you would make the most of an opportunity to shape an exciting young charity and have a positive impact on young people’s lives and the future of our planet, then we want to hear from you.

Why work with us?

You’ll be joining a young, mission-driven team who truly love what they do. Working with young people is always rewarding, sometimes challenging and never boring, and you’ll get to experience first-hand the positive impact that our work has. It goes without saying that we work hard, but we also maintain a positive work-life balance and spend lots of time outdoors. You’ll receive 33 days annual leave including public holidays, 4 paid annual volunteer days, quarterly team ‘action days’, away weekends, access to flexible working, training, development and career progression opportunities and a work place pension.

Our commitment to diversity

Diversity is one of our core values as an organisation and we are committed to creating an inclusive working environment where diversity is valued and there is equality of opportunity. We also recognise that the climate and ecological crisis disproportionately impacts minority and/or marginalised communities – yet these voices are largely underrepresented in the sector. We therefore encourage people from backgrounds currently underrepresented in the environmental movement and on our team, including people of colour, disabled people and LGBT+ people, to apply.

Our commitment to safeguarding

We’re committed to ensuring that robust child safeguarding practices are seen as the norm, so that safeguarding becomes everybody’s business. We expect all staff, volunteers and partners to protect the young people we work with from harm and abide by our Child Safeguarding Policy. Prior to appointment, the selected candidate will be required to provide two references and a Disclosure and Barring Service (DBS) check will be carried out.

How to apply

For more information, please download the Job Description and Application form and read more about Action for Conservation. 

1. Your CV, including contact details for two referees. References will only be contacted after interview and prior to appointment.

2. Completed Application Form

3. A video recording (max 1 min) of yourself answering the question: What do you perceive to be the biggest barrier to young people becoming involved in environmental action?