Support worker jobs in houghton regis, central bedfordshire
Location: Home based, or office based at Society Building, 8 All Saints Street, London N1, in line with NCVO’s flexible working policy or home working policy.
About NCVO
We are the charities charity. For over 100 years, NCVO has stood shoulder to shoulder with communities, championing and celebrating voluntary action.
Our membership is made up of over 17,000 voluntary organisations across England, from small, grassroots community groups and social enterprises, to large, far-reaching charities.
We believe that communities are strengthened by voluntary action. We therefore want charities to thrive and be empowered to deliver for people and communities.
About the Transformation directorate
The Transformation Unit comprises the Strategic Review; People, Culture and Inclusion; Technology, Programmes and Innovation; and Data and Insight teams. It will deliver key strategic projects that have a demonstrable impact on the organisational culture, growth and capabilities.)
About the Insights Hub
The Insights Hub sits within NCVO’s Transformation Directorate and acts as the organisation’s central intelligence engine. Bringing together expertise in research, data, performance and CRM, the team supports strategic decision-making through robust research and data analysis. From delivering flagship research projects like the UK Civil Society Almanac to optimising data systems and supporting internal and external stakeholders, the Hub transforms complex data into clear, actionable insights. The Insights Hub ensures that everything we do is grounded in robust evidence and aligned with real-world impact across the charity and voluntary sectors.
About the role
As a Senior CRM and Data Officer, you’ll play a pivotal role in supporting staff across NCVO in making the most of our Customer Relationship Management (CRM) system. Acting as the go-to expert, you’ll provide guidance, training, and technical support to ensure the CRM is used confidently and effectively across the organisation. Your work will help maintain the quality and integrity of our data through regular imports, cleansing, and quality checks, ensuring compliance with data protection standards. You will also be instrumental in driving the adoption of best practices, empowering colleagues with the tools and knowledge to use data efficiently and responsibly.
You’ll also take the lead on developing and managing our Power BI reporting suite, creating impactful dashboards and visualisations that support data-driven decision-making. Working closely with stakeholders, you’ll translate complex needs into clear, accessible insights, drawing from data across Microsoft Dynamics and other integrated systems. Your role will include supporting ongoing CRM development projects, maintaining system integrations—particularly with Business Central—and contributing to a smooth rollout of new features. This is a hands-on, strategic role for someone who thrives on problem-solving, continuous improvement, and enabling others through data and technology.
Equality, diversity and inclusion
NCVO is fully committed to equity, diversity and inclusion in our sector. We want this to be reflected in the diversity of the people who work for us and we welcome applications from people from all backgrounds and identities. We particularly welcome applications from under-represented groups in the voluntary sector and those with diverse, lived experience. As part of our commitment to employing disabled people, all disabled candidates who meet the minimum requirement for all competencies on the person specification will be guaranteed an interview.
If you have access needs or require reasonable adjustments as part of the recruitment process, please let us know. Shortlisted candidates will be asked to complete a pre-interview task and will have one week to complete the exercise. Interview questions will be shared in advance.
NCVO is an equal opportunities employer and we welcome applications from everyone. Charity No. 225922.
How to apply
Please complete both parts of the application, quoting the reference SCDGO(T), and email us.
If you have any queries regarding our vacancies or experience any issues downloading or submitting your application form, please email us.
Benefits for NCVO employees
NCVO offers attractive benefits including:
- 25 days’ annual leave (for full time staff and pro-rata for part-time staff) and office closure between 25 December and 1 January inclusive. After three years' service annual holiday increases to 27 days, and after five years to 30 days, (pro rata for part time staff)
- the option to purchase or sell up to five more days each year
- five days’ volunteering leave (pro rata for part-time staff)
- 2.5 extra ‘wellbeing’ days off during the year
- enhanced pay for sick/maternity/adoption leave
- subsidised gym membership
- season ticket loan
- flexible working, including opportunities to work from home/off site
- monthly homeworking allowance for permanent homeworkers
- monthly office worker allowance for those who have to work from the office on a daily basis
- generous employer pension contribution of up to 8.5% of salary, into our stakeholder pension scheme (linked to employee contribution)
- training and development opportunities.
- The opportunity to join Hospital Saturday Fund health cash plan for free at the basic level of cover, or at a reduced rate for other levels of cover
- 24-hour free and confidential employee assistance programme
We’re located a short walk from London King’s Cross station in a modern accessible building, overlooking Regent’s canal.
Could you support young people aged 14-18 to deescalate crisis and improve their mental health and wellbeing, through focussed 1:1s and structured crisis interventions?
Youth Mental Health Worker - Young Persons Sanctuary
Post no: 635
Salary: £24,088 per annum F.T.E (actual / pro rata salary £11,881.24 for 18.25 hours per week)
Working pattern: 3 evenings per week over 7 (4:00pm – 10:00pm)
Contract: Permanent
Working base: Young Persons Sanctuary, Milton Keynes Hospital – Eaglestone Health Centre
Area covered: Milton Keynes
About Us:
Mind BLMK works across our communities to support positive mental health and wellbeing. Working closely with a range of partners, we offer a number of activities from our wellbeing centres and local venues to make a difference to the mental health and wellbeing of people in Bedfordshire, Luton and Milton Keynes, and our aim is to make sure that no-one has to face a mental health problem alone.
About Young Persons Sanctuary
Our Young Person’s Sanctuarys offer a safe, welcoming, and non-judgmental environment outside of normal school hours for those aged 14 – 18 who feel in mental distress or crisis.
About the Role
Our Young Person’s Sanctuarys' Youth Mental Health Worker role will involve assessing needs and offering one to one support to service users to enable them to begin the process of improving their mental health and wellbeing and to providing clarity on services and pathways available in the area. The role will be part of a larger Young Persons Sanctuary team made up of YPS Youth Mental Health Workers, YPS Manager and volunteers.
Service Delivery
- Deliver crisis focussed 1:1s and ensure outcomes which supports young people experiencing a mental health crisis in Milton Keynes, in line with Mind BLMK’s agreed crisis service and requirements as well as contract requirements.
- Assessing need and suitability for the service in line with the access to services process and undertaking 1:1s.
- Contribute to maintaining an effective volunteer workforce for the service in line with Mind BLMK’s HR policies, procedures and guidance (workload planning and support).
- Carry out Cash Handling, Health and Safety and Data Collection responsibilities as directed by the Team Leader in line with Mind BLMK’s policies, procedures, requirements and guidance.
- Attendance to mandatory reflective practice is required for this role. It occurs once every six weeks for one and a half hours.
Entitlements/benefits:
- 25 days (pro rata) Annual Leave plus Bank Holidays (pro rata)
- Auto-enrolment NEST pension scheme (employer contributes 3%, employee contributes 5%)
- Optional Health Plan
- In-house and external Learning and Development as appropriate for the role.
- Flexible Working On request (in line with Mind BLMK policy on Right to Request Flexible Working)
If you have a passion for working in mental health and possess the required skills, we would love to hear from you.
Closedown: 5pm Tuesday 20th of May 2025
Interview date: TBC
Please note: We reserve the right to close this advert early if enough suitable applicants apply
Start date: ASAP
Interested?
If you would like to find out 'more, please click the apply button. You will be directed to our website to complete your application for this position.
Mind BLMK has been committed to the Mindful Employer charter and the Disability Confident Employer Scheme since 2008.
Please note: Mind BLMK follows Safer Recruitment practices and we are committed to safeguarding and promoting the welfare of children and vulnerable adults. Therefore all our roles are subject to an enhanced Disclosure and Barring Service (DBS) check.
No agencies please.
Complex Needs Practitioner (Recovery Worker)
Location: Aylesbury, Buckinghamshire
Salary: £27,341 – £29,500 per annum
Aquarius Action Projects is a long-established charity (since 1982) based in Birmingham with a national reach of contracts and Partnerships. Aquarius is a subsidiary of Waythrough – a large charity that specialises in mental health, alcohol, drugs and related areas.
The Role
You have an understanding of drug, alcohol, and health related issues, and experience of working with adults in an addictions, housing or social care setting? All you need is the perfect environment to put your skills to great use. Welcome to Aquarius as a Complex Needs Practitioner (Recovery Worker).
Aquarius is a charity that helps people and communities overcome the harm caused by alcohol, drugs and gambling. We are part of ‘One Recovery Buckinghamshire’ (ORB), a partnership between Inclusion (MPFT NHS Trust), Aquarius, and Build on Belief providing support for alcohol and drug issues across Buckinghamshire.
The purpose of the role is to engage people in a variety of interventions, using a person centred approach, empowering them to reduce risk, increase resilience and achieve positive outcomes.
All Complex Needs Practitioners (Recovery Worker) work flexibly across the community and within our multi-agency partnership settings. The caseload will include a mixture of community and multi-agency referral pathways including health and social care. You will join our caring multi-disciplinary teams, to help empower you to provide quality psychosocial interventions to our diverse client groups.
A core part of the role will be working with people to address holistic support needs across all aspects of the person’s substance use and wellbeing. This could include diverse work related to physical and emotional health, meaningful use of time, family and relationships, community engagement and activities, accommodation, physical and emotional health, offending as well as substance use (drug use and / or alcohol use).
Skills and Qualifications
An energetic and confident self-starter, you have a qualification in health/social care, youth and community work (e.g. NVQ Level 3 or above, DipSW, Mental Health Nursing, Counselling, Addiction Studies). Alternatively, we’ll consider candidates with experience of working in the substance misuse field with a commitment to complete NVQ Level 3 Health and Social Care. Experience of liaising with voluntary and statutory agencies and health professionals and engaging effectively with clients in a variety of settings is essential. You’ll also need a flexible approach, excellent record keeping and report writing skills and a willingness to work flexibly across the community and within our multi-agency partnership settings, on an outreach basis, with a central hub base at our head office.
To Apply
If you feel you are a suitable candidate and would like to work for Waythrough, please click apply to be redirected to their website to complete your application.
We are committed to increasing our diversity and we would welcome applications from those with lived experience and/or who are from a Black, Asian and those in Minority Ethnic background.
This is a rolling recruitment process; shortlisted candidates will be interviewed as and when they apply.
When applying, please upload a CV and supporting statement which should clearly outline your skills and experience.
Our vision is to break down the barriers that stop people getting the support they need to live a life they value.





We are looking for passionate individuals to work in the National Counter Trafficking Centre.Are you ready to improve the lives of young people affected by modern slavery, do you have Immigration, Social Care, or Criminal Justice Experience? If you have answered yes then we are waiting to hear from you!
We have three full-time roles available (37 hours per week), all roles are home based and have the potential for extensive travel across our delivery sites; due to the nature of the work you must be able to identify a confidential space whereyou can carry out your day to day work. If you are interested in applying for the role, you must have a current driving licence and use of a car or be able to manage extensive travel via pubic transport.
Salary - £27,573 - £36,389 plus £312 per annum Office at Home Allowance.
We are looking for people to join our team who live in the following area's:
- Bristol
What are the responsibilities of the Independent Child Trafficking Guardian:
Support for Children: Independent Child Trafficking Guardians support children who have experienced trafficking and exploitation, working alongside other professionals to ensure that children receive appropriate support in line with their needs.
Within this role some of your responsibilities will be:
- Supporting professionals, including Social Workers, Police, Youth Justice Teams, Foster Carers and Residential Support Workers, to identify children exploited through modern slavery and refer them into the Service
- Provide advice, guidance and information about child trafficking and initial safety planning to professionals through 1:1 case consultations or attendance at multi-agency meetings
- Develop initial needs assessments and action plans
- Support practitioners from partner agencies to meet the needs of children who have experienced trafficking and exploitation
- Manage a substantial caseload of young people supported through direct and indirect work, working within the requirements of service Key Performance Indicators and in line with Home Office Guidance.
- Support children through face-to-face contact and online platforms using creative approaches to ensure that children receive an excellent standard of specialist support within the boundaries of the role.
- Identify and respond to safeguarding, alerting managers to concerns and working with staff from partner agencies to deliver a robust safeguarding response.
Although this contract has a permanent status, please be aware that this post is subject to funding currently until 31 March 2026 and therefore should this funding not be extended further, you may be subject to a redundancy consultation or a TUPE arrangement. This contract is due to expire on 31 March 2026.
When completing your application please refer to your skills knowledge and experience in relation to the Person Specification, Job Description and Additional Information document. This should be done with an understanding of the context of the service described.
Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date and as we fill vacancies the geographical areas may change. We recommend that you apply for this role as soon as possible.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you want to support people with mental health issues in a moment of crisis?
Are you calm, non-judgemental and able to work effectively with people experiencing distress?
If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.
Community Outreach Worker (Complex Needs Housing Service)
Reference: 286
Salary: £26,000 - £27,000 per annum pro rata incl. Outer London Weighting (OLW) In addition, this role will have a yearly staff retention bonus of up to £2106 (This payment is allocated at the discretion of HMN).
Hours: 37.5 hours per week (Monday-Friday, 9am-5pm)
Contract: 1 year
Reports to: Complex Needs Housing Team Leader
Main base: Letchworth Wellbeing Centre or Ware Wellbeing Centre dependent on applicant’s location, Herts Countywide travel
Purpose of Post
The Community Outreach Worker (Complex Needs Housing Service) provides advice, information, onward referral and holistic support to clients who are experiencing mental ill health or need support with their mental wellbeing. They ensure that the safety and wellbeing of the client is monitored and reviewed regularly, they remain a source of independent support for all clients and they will embed a person centred recovery orientated and trauma informed approach in all aspects of the role.
About the Service
The Complex Needs Housing Service works as a multi-disciplinary team (MDT) with housing teams and Drug and Alcohol Services across District and Borough councils. These teams will be working with individuals who are presenting as homeless and have a number of Complex Needs.
Service Objectives
- To improve the mental wellbeing of people experiencing mental ill health.
- To increase early access to help for people experiencing mental ill health in, by providing a clear and effective pathway to services provided by Herts Mind Network and other third sector and statutory providers.
- To contribute to an improvement in individual mental wellbeing.
- To remain a source of independent support for all clients.
- To reduce the use of police, ASB, tenancy enforcement, housing needs and environmental health services by clients whose primary need is related to mental ill health.
- To reduce the use of crisis services by people experiencing mental ill health with positive outcomes for the individual.
- To provide an assertive outreach approach for clients who are in crisis and/ or those that may have complex or multiple needs.
- To work collaboratively within a multi-disciplinary team (MDT) consisting of Change Grow Live (CGL), District and Borough councils, housing teams and other professionals.
We offer:
- Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
- An additional day of leave each year for your birthday following completion of probation period.
- Ongoing training relevant to your role.
- An Employee Assistance Programme.
- Eligibility for blue light card.
- Health cover (after 6 months employment) - compensation payment for Optical, Dental, Chiropody and Therapy Treatments.
- Being able to drive and having access to your own vehicle is essential for this role.
Closing date for receipt of applications is Monday 16th June.
Interviews will be held on a rolling basis.
Please note: we reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Equal Opportunities
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.
Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Service Manager
Location: Luton, floating support service based within the office and around different locations as required
Salary: £35,000
Shift Pattern: 12 month fixed term contract working 20 hours per week Monday to Friday between 09:00 - 17:00 on rota. You may be required to work outside these hours as necessary to service requirements. You will also take part of the out of hours management on call rota.
About the role
This is an exciting new role to lead a brand new contract which supports the referral process from the Housing Solutions teams! The service focuses on providing floating and wraparound support to single applicants who are at risk of homelessness and are able to live independently, by providing a housing support plan towards resolving housing needs and support them into long-term, stable housing.
As a Service Manager, you will oversee pilot operations, providing supervision and support to the team, case workers, and other external stakeholders. You will handle referrals to/from councils, allocate referrals to the team, and engage with council's data analysis and reporting to ensure continuous improvement and accountability. You will escalate any complex high risk or high needs cases to the council for reverse referrals and undertake regular monitoring and tracking of Housing Support Officers and Landlord Liaison performance to endure that KPIs and outcomes are being delivered.
Further duties include:
- Ensure a person-centred care and support is provided for our participants
- Implement quality management and improvement systems
- Line Management/Leadership
- Managing overall service delivery
- Risk Management, Information Management, and Case Recording
- Financial Management
About you
We are an organisation which embraces differences and encourage our staff to bring their professional but authentic selves to work! We're looking for someone who is driven to provide high quality, effective, and person centred support to staff, colleagues, and residents. Someone who thrives working in a team but can also work independently using their own initiative! You need to be confident in leading a motivating a team, being able to be proactive and adaptable and maintain a high morale within the service. We look for compassionate, supportive and empowering leaders who are comfortable working in a fast-paced and constantly changing environment.
- Confident leadership skills and ability to inspire and motivate a team and residents directly
- Confidence in using IT; we use various systems and software's so need someone who is confident in learning new IT skills and can navigate around computer systems
- Ability to drive the service forward and implement improvements
- Confidence in managing complex situations and making decisions
- Ability to work at pace, using initiative, making decisions, and proactiveness in your approach
- Alignment with our values of Ambition, Empowerment, Transparency, and Inclusivity
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing
- Eligibility to register with Blue Light Discount Card
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- Be part of an organisation which believes good care and support improves lives.
- Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.
We are committed to Equity, Diversity, and Inclusion (EDI). We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity. SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity.
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks. Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
RISE is a collaborative effort with the goal of delivering a unified approach to women’s empowerment in global supply chains. Bringing together the world’s four largest women’s empowerment programs in the global supply chains - BSR’s HERproject, CARE International, Gap Inc.’s P.A.C.E. Program and ILO-IFC Better Work, RISE will leverage the combined experience in over 21 countries to achieve transformative change for the millions of women who work within supply chains globally.
RISE will focus on three interrelated pillars of action to tackle both immediate barriers and medium/long term structural improvements for women workers. These include increased agency, confidence, and communication, increased access to and control over financial products, services and resources, enhancement of the capabilities of unions and industry organizations, and implementation of policies at the workplace level, but also regional and national levels that promote gender equality.
Pillar 1: Capacity Strengthening: Working in factories in key countries, RISE will achieve impact with a network of local civil society partners and organizations working on gender equality to deliver worker capacity building programs. There are four options available (i) Foundation – a 13 month needs based worker training program (ii) Digital – an 8-month tablet-based learning on health, financial literacy and stress management, (iii) Respect - one year program on gender-based Violence prevention and remediation and (iv) Financial Health – a one-year program on financial capability, resilience and inclusion.
Pillar 2: Market Transformation: RISE will work with and encourage leadership from industry actors (brands, buyers, suppliers, and worker representatives) to improve operating practices at all levels in global value chains to support greater gender equality outcomes.
Pillar 3: Influencing: RISE will leverage the founding partners’ existing relationships and identify opportunities to work in partnership to influence employer/company/factory policies, programs, and budgets, as well as government policies that impact workers, in particular women workers.
PURPOSE OF THE CONTRACT
The consultant will lead the implementation of RISE’s MEL framework to ensure that data and insights inform the organization’s work and effectively demonstrate our impact.
The consultant will embed MEL systems across the organization, provide technical support and guide the teams. In addition, the consultant will lead on evaluation, develop data collection tools, analyze data and share reports and learning to improve program effectiveness.
The consultant will also demonstrate RISE’s impact to internal and external stakeholders.
Scope of Work
MEL Management and Implementation
- Implement MEL frameworks, including Theories of Change, Logical Frameworks, KPIs, and outcome indicators, ensuring they remain up-to-date and aligned with RISE values.
- Systematically integrate MEL across all programs and organizational processes to drive continuous improvement.
- Build teams’ MEL capacities and capabilities through direct technical support and guidance on MEL systems, data use, and strategic alignment.
- Foster a culture of learning through strategic reviews with the teams, gathering evidence and learning: key insights, impact narratives and lessons learnt.
- Lead quality assurance of MEL processes to improve rigor and integrity. Assess their strengths and weaknesses and recommend improvements.
- Provide strategic MEL input to support organizational planning, grant reporting, and decision-making, providing insights that support RISE’s aim of multistakeholder action.
Program Evaluation
- Design and implement robust evaluation methodologies. Refine measurement indicators and develop tools for data collection (quantitative and qualitative).
- Develop and oversee data collection tools such as surveys, focus group protocols, and interview guides.
- Lead baseline, midline, and endline evaluations, including analysis and reporting.
- Lead on impact assessments for RISE’s program areas
Data Management, Analysis & Reporting
- Manage data collection, cleaning, analysis, and visualization using appropriate software tools.
- Ensure data integrity, consistency and compliance with ethical standards and GDPR.
- Produce high-quality, accessible impact reports for internal and external audiences.
- Develop key learning products to improve internal and external communications.
- Proactively explore innovative ways to analyze data, including the use of A.I., to support more efficient analysis.
Communications
· Demonstrate RISE’s impact through a variety of channels like external publications, reports and insights, communicating value to stakeholders.
- Engage internal and external stakeholders by showcasing social impact stories and deliverables.
Note: This Scope of Work is not exhaustive but reflects a range of duties the consultant will perform. The job description will be reviewed regularly and may be changed based on experience and in consultation with the consultant.
Person specification
Essential criteria:
- Minimum8+ years of experience in MEL roles within sustainability, development, or impact-focused organizations.
- Proven experience designing and leading MEL strategies and frameworks, preferably across multi-country or cross-sectoral programs.
- Strong background in both qualitative and quantitative methods and tools.
- Knowledge of leading global best practice and emerging trends in the collection, measurement, management and reporting of social impact data.
- Excellent analytical and research skills, including the ability to process large amounts of information, distribute it appropriately and extract critical analysis from it.
- Advanced proficiency in data analysis tools and visualization platforms.
- Demonstrated experience translating complex data into strategic insights and engaging reports.
- Strong project management, research, reporting writing and presentation skills.
- Excellent communication skills – verbal and written.
· Excellent relationship management internally and externally.
· Able to manage multiple diverse projects and prioritize workload.
· Excellent team-working and cross-team collaboration and influencing skills.
· Ability to review proposals and contribute to the development of project designs, evaluation methods, logic models, performance indicators, and monitoring and evaluation frameworks.
Desirable criteria:
· Excellent understanding of measuring women's empowerment and social impact programs on a global scale, and in emerging markets.
· Excellent understanding of programs that focus on workers employed in global supply chains.
· Experience designing and implementing gender equality approaches to MEL.
· Experience in technical advisory roles or equivalent.
· Flexibility to undertake overseas travel.
Reporting and Location
The consultant will report to the RISE Program Director. This is a remote part-time (2-3 days) role, with preference for UK-based consultants. The initial contract will be for a period of six months, at which point it will be reviewed for extension.
To empower women workers, embed gender equality in business practice and catalyze systems change.
Corporate Partnerships Manager
Permanent appointment
Full time (34.5 hours)
Mobile worker
£39,000 - £43,000 per annum plus car allowance
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer. We're going all out to find even better ways to help even more people who need our support. Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions.
About the role
The Corporate Partnerships team have an amazing opportunity for a Corporate Partnerships Manager to collaborate on one of the sector’s largest corporate partnerships, valued at approximately £4 million annually. This role offers the chance to lead on commercial activities, build strong relationships, coordinate events and contribute to overall income generation.
This partnership is rare to find and offers a unique and valuable opportunity for the postholder to build relationships with staff and customers within a unique environment.
By working in close partnership with a popular brand that successfully raises £4million each year to support people living with cancer, the postholder will gain first hand insight into how this partnership positively impacts the community, making it a standout opportunity within the sector.
This is a mobile role, requiring lots of travel and working in person with our partner at their premises. It is desirable that the postholder has a driving licence and access to a vehicle, and a car allowance is included as part of the overall package.
About you
We’re looking for someone with the following skills and experience:
- Previous experience working in corporate partnerships or similar (e.g. Relationship Fundraising, Client Services etc.)
- Leading partnerships from end-to-end (i.e. from idea to delivery)
- Strong experience managing partners/clients and in person relationship building
- Ability to motivate teams internally and externally to get behind projects/proposals
About our benefits
- 25 days holiday plus flexible bank holiday options, increasing by 1 day every year of service up to 30 days
- Pension matched up to 7.5%
- 120+ learning and development offers, with access to external professional qualifications
- Flexible working patterns, such as compressed hours, flexibility to work earlier or later around our core working hours of 10am-4pm
- Holiday buying and selling scheme, life insurance, free wills, retail discounts and much more
Recruitment Process
Application deadline: Tuesday 27th May 2025 at 23:59.
1st interviews w/c 2nd June 2025.
To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed.
So that we can support you to be your best during the application or interview process, please contact Macmillan TA Team for advice and reasonable adjustments.
We welcome applications from everyone who meet the criteria and strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Macmillan. Our Equity, Diversity and Inclusion Strategy along with our internal employee representation body, ‘Our Voice’ and 8 Employee Network groups help us promote fairness and belonging, becoming an engaged and inclusive organisation for all our people.
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer.



The client requests no contact from agencies or media sales.
LGBTQ+ Youth Outreach Practitioner
Responsible to: CEO
Hours: Full time 37 hours
Salary: £28,000
Based: Fenny Stratford and hybrid working
Contract: Fixed term for 1 year (extension subject to funding)
Closing Date: Wednesday 4th June
Interview Date: Friday 13th June
Context
Q:alliance provides support, information and representation for the LGBTQ+ people who live, work and play in Milton Keynes and surrounding areas. We have detailed knowledge of the issues and challenges that organisations and individuals face locally.
It’s our goal to create more safe spaces and resources to ensure the LGBTQ+ community is well represented and supported.
Scope
This established role will engage the LGBTQ+ Schools Partnership Forum (Milton Keynes) to plan, deliver and evaluate educational programmes for young people and manage a 1:1 caseload of support for LGBTQ+ young people across schools, colleges, and youth services in Milton Keynes. You will develop and implement training to upskill teachers, education staff and youth workers. Working collaboratively with all partners to ensure safe spaces for young LGBTQ+ people across diverse settings with particular focus on increasing resilience, wellbeing, and mental health of LGBTQ+ youth communities.
You will work closely with our youth work team and CEO to determine targets for outreach, engagement, and effective monitoring systems to ensure robust reporting.
Main Responsibilities
· Networking – Strengthen the LGBTQ+ Schools Partnership Forum, supporting teachers, education staff and youth workers to access resources, implement inclusive learning environments and provide support for LGBTQ+ young people in their settings. Coordinate meetings with the network to update on shifting needs, priorities, and situations in a local and national context.
· Data capture and intelligence - Support Q;alliance’s commitment to sustaining a contemporary data and monitoring mechanism, guaranteeing we can deliver thorough evaluations of our services and competent feedback to our funders and stakeholders on the efficacy of our work. Analyse local intelligence directly from LGBTQ+ youth communities and use this to co-produce plans with young people to ensure our youth services are engaging and meeting needs.
· Support, information and empowerment – develop and implement resources for 1:1 education and resilience work with LGBTQ+ young people, provide support for young people in crisis, ensuring effective signposting to relevant services and collaboration with parents, guardians, teachers and education staff where appropriate.
· Innovation – work with the CEO, LGBTQ+ Schools Partnership Forum and young people to innovate a schools accreditation system that will acknowledge and cultivate schools’ competence to provide safe spaces and support for LGBTQ+ young people.
· Stakeholder and community engagement – Work with Communications and Engagement Manager to plan outreach activities in line with Engagement Plan and communicate with youth communities in line with our Communications Strategy. Forge and support enduring relationships with key partners, strengthening our commitment to building an alliance of cross-sector compassionate advocates for the LGBTQ+ community in its diverse forms.
· Education – Plan, develop and deliver positive and engaging classroom workshops and school assemblies to a wide range of young people, ensuring key messages are inclusive of diverse perspectives, including those from black and minoritized communities.
· Training - Develop and deliver training for teachers, education staff and youth workers with the aim of improving the wellbeing of LGBTQ+ youth communities and the capacity of those with the power to assist in this endeavour.
Skills and Experience
Expertise
· Vast experience working with and supporting young people
· Experience of developing and sustaining a network
· Proficiency in authoring innovative education and training packages, delivery, and evaluation
· Knowledge of the challenges affecting young LGBTQ+ people
· Knowledge of issues affecting young people’s mental health and the skills required to build resilience
· Excellent planning, organisation and administrative skills
· Expertise in safeguarding young people, ensuring welfare of all by following policy and procedures in relation to recognising, recording, and responding to safeguarding concerns and liaising with the Designated Safeguarding Lead
· Ability to observe strict confidentiality at all times with respect to matters concerning young people and the schools, colleges and youth settings in which you support through your role in the developing network
· Capable to respond to a young person in crisis and establish the right tools and resources to assist them
Communication
· A high standard of written English, including an ability to write thorough reports, make referrals to partner agencies, maintain outreach files, and record minutes of forum meetings
· An engaging and charismatic public speaking style with the ability to adapt delivery style dependent on context and audience
· Ability to adopt a positive constructive language style when talking to young people 1:1
· Confidence to communicate with relatives, guardians, social workers and related professionals or advocates of young people
· Knowledge and proficiency in social media and a recognition of the role it plays in young people’s lives
Behaviours
· Skills in forming constructive working relationships with colleagues and stakeholders at all levels
· Demonstrate an understanding and appreciation of professional boundaries when working with young people and the importance of consistency
· Passionate about equality, the rights of LGBTQ+ people and neurodiversity.
· Evident desire to improve service delivery using co-production initiatives with young people
· An ability to listen with empathy and act compassionately
· Competence to work on own initiative and demonstrate innovation and creative problem solving
· Model conduct essential for successful teams, such as reliability, honesty and courage
Desirable
· Qualifications in youth work, teaching or mental health support
· Data, monitoring, and impact training, including up to date GDPR certificate (2 years)
· LGBTQ+ lived experience
Other
· Full driving license and use of own vehicle
· Ability to work flexibly, with occasional evening and weekend working
· Commitment to further personal development and training
· Please note: Enhanced DBS is required for this role
What you’ll bring to the team
You will serve as the first point of contact for schools, colleges and youth settings. You will chair a dynamic network of school and college leads and empower team members with the information you have gained so that we can better respond to the needs of LGBTQ+ young people, including how this may relate to securing vital funds for services. You will help our youth workers understand the impact education has on the lives of our youth communities, whilst championing the good work of teachers and education staff who are trailblazers. You will ensure continuity of support between school, Q:Hub (our youth support space) and our other youth service provisions.
The LGBTQ+ Youth Outreach Practitioner will have responsibility for the following documents.
· Youth engagement subdivision of the Engagement Plan (Comms and Engagement Manager responsibility for wider plan)
· Contact Evaluation forms/data capture
· Monthly Outreach Report
· Youth Participation Policy
· Resource library pertaining to our work with young people
· LGBTQ+ Schools Partnership Forum minutes (approx. 6 meetings per year)
Apply via our website and submit an application to the designated recruitment email address using the supplied application form.
Enquiries about this post from candidates can be directed to the Chief Executive Officer Jennifer Hill.
To create and nurture a safe and thriving LGBTQ+ community in and around Milton Keynes, where everyone is empowered to be their true selves.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Better Story, we are dedicated to raising funds and shining a light on organisations that are making a real impact in the world. From those who provide vital support to refugees, to those who empower individuals to transform their lives, and those who are driving positive change in their local communities, we stand behind causes that truly matter.
An essential part of our sustained growth is the recruitment of a Trusts and Foundations Fundraising Consultant. Could that be you?
As a Trusts and Foundations Fundraising Consultant, you will play a crucial role in serving our clients by:
- Understanding their work in detail and collecting the necessary information to write compelling cases for support and applications.
- Leading communications with the clients you support.
- Researching suitable trust funds and foundations
- Creating a strategic plan for submitting applications.
- Writing inspiring applications that get results and make a real difference to the organisations we support.
Please see the full job description that is attached.
Further Details
- Full Time = 35hrs a week
- Salary: £27,500 + Pension contribution + home working allowance + IT equipment.
- Location: Fully remote. Optional in-person meetings from time to time.
- Annual Leave: 35 days per year including Bank Holidays
Please submit a CV and tailored covering letter (not using AI will give us a better understanding of your writing capabilities, which is important for this role). We'll be interviewing as and when suitable candidates apply.
We look forward to hearing from you.
The client requests no contact from agencies or media sales.
Vision of adventure, a small outdoor charity based in the Lake District , is seeking an experienced fundraiser to join our team. We specialise in working with people with visual impairments facilitating outdoor adventures, social connection and access to specialist coaching. To achieve this the organisation partners visually impaired individuals with sighted guides for residential weekends focusing on: long walks, canoeing, climbing, tandem biking, and more. The team comprises five part-time workers, numerous volunteers, and the board of trustees. We all work remotely, use each others first names, and have flexible scheduling.
The role of a fundraiser is paramount to our continued sustainability. You will be solely responsible for our fundraising initiatives. The charity has a commendable track record of raising funds, and you will be expected to surpass these targets as a professional fundraiser. An engagement officer will support your role by gathering feedback and preparing draft funder impact reports.
You will have extensive demonstrable fundraising experience. You will be personable, be an excellent communicator , make appropriate use of information communication technology, and capable of managing your own time and workload.
We are open to applications that combine this role with that of the engagement officer, which is also advertised at this time.
The role may suit someone who may be stepping back from a busy office environment, have a disability, or caring responsibilities where the remote nature and flexible scheduling would be an asset.
Our vision is a world where everyone has equal access to adventure.





The client requests no contact from agencies or media sales.
We are seeking an experienced practitioner with knowledge of the criminal justice system and working in partnership with statutory agencies, and familiar with the role of MAPPA. The post holder will need to be confident in the assessment and support of those convicted of sexual offences and will hold a case load of service users along with the oversight and management of volunteers who provide interventions to service users in the community.
Circles South East (Circles SE) is a registered charity and leading provider of services that address the damage to society and individuals caused by sexual harm and violence. Circles SE’s primary aim is to provide a comprehensive package of support to all whose lives have been impacted by sexual harm and sexual violence. Its vision is to become essenIally a “one stop shop” for issues relaIng to sexual abuse, and embracing multi-agency working practices. We are a community project addressing some of the most marginalized and neglected areas related to sexual violence and the harm it causes in our communities.
The client requests no contact from agencies or media sales.
The Charity and The Vision.
Scotty’s Little Soldiers is a UK-based charity dedicated to supporting military children and young people (0 to 25 years) who have experienced the death of a parent who served in the British Armed Forces. Founded in 2010 by Nikki Scott following the death of her husband, Corporal Lee Scott, the charity offers a unique blend of emotional, practical, and educational support to over 700 young people, and we have big ambitions to support over 1,000 children annually by 2030.
We are proud of our vibrant, non-traditional culture, which puts the needs of bereaved children and young people at the heart of everything we do. We embrace innovative approaches, are committed to creating smiles and believe in the power of community, resilience, and connection.
Scotty’s is seeking an experienced bereavement counsellor to join our small but effective team. The role involves supporting children and young people affected by bereavement, which may include death in service, illness, or suicide.
We want every bereaved military child and young person to have:
- Access to the very best emotional health and wellbeing support.
- Outstanding development opportunities.
- The chance to smile again.
We call these our Promises. Our promises align with our three programmes: SMILES, STRIDES and SUPPORT.
· The SMILES Programme provides children with the chance to smile again
· The STRIDES Programme provides children with outstanding development opportunities
· The SUPPORT Programme provides the very best emotional health and wellbeing support to children who are struggling to cope following a bereavement.
Our Bereavement Counsellor will be a valuable member of the SUPPORT Programme, delivering online 1:1 and group support to those who need it most. But all three programmes work closely together (we call this the Families team).
Role Mission:
The Scotty’s Bereavement Counsellor will work with our families who are struggling with their grief to help them understand their feelings, develop coping skills and build their new life.
This role will be accountable for:
Providing emotional support, counselling and therapeutic interventions to individuals and families coping with grief and loss. The role involves working compassionately and ethically with families affected by bereavement, helping them process their emotions and find ways to adjust to life after a loss.
The Bereavement Counsellor will work collaboratively with the SUPPORT team and the wider Families team to ensure that all work undertaken by Scotty’s is delivered in a supportive and sensitive manner and that Scotty families receive exemplary care.
What are the 3-month goals for this role:
· Within three months the Counsellor will have developed their knowledge of the range of services that Scotty’s offers to our families so that they can advise and support families in their case load.
· Will have begun to learn and understand the Scotty Values and the Scotty Way (we do things a little differently and our culture is very important to us and our families!).
· Would have begun supporting the families assigned to their caseload by the Head of SUPPORT. This will predominantly if not entirely be online 1:1 delivery.
· Will have completed all necessary safeguarding training and be part of the Scotty’s Safeguarding team.
· Begun attending peer supervision sessions with the SUPPORT team.
What are the 6-month goals for this role:
· Will have established a caseload as assigned by the Head of SUPPORT which is likely to include 1:1 online sessions, and may also include online group sessions, drop ins or workshops.
· Will have begun to support the wider Families team by attending Scotty events. At Scotty events, a SUPPORT team member often attends to provide support to any families in distress (this may require occasional weekend or evening work).
· Will be working cohesively with the Families team and the wider Scotty team to share your knowledge and skills. Scotty’s values a culture of learning and strives to ensure team members can learn from one another’s expertise.
· Will be contributing to peer supervision sessions to ensure all SUPPORT team members are able to give the best support to families.
· Regularly meeting with your selected external supervisor.
What are the 9-month goals for this role:
· Will be supporting a caseload as assigned by the Head of SUPPORT, with emerging impact data showing the success of your support. Scotty’s uses the Child Bereavement Service Questionnaire (CBSQ) developed by the CBN to monitor the impact of 1:1 support and the Strengths and Difficulties Questionnaire (SDQ) for pre-bereavement support.
· Will be a valuable member of the SUPPORT programme, Families and wider Scotty team. Providing first rate bereavement counselling and support directly to families but also indirectly helping families by working collaboratively with other team members.
What are the key responsibilities of this role:
· Managing a caseload and delivering one to one counselling sessions as assigned by the Head of SUPPORT. This will predominantly be online delivery using Teams video calling but also other formats as needed by families.
· Facilitate group therapy or support groups when appropriate.
· Conduct initial assessment to determine clients’ needs and suitability for counselling.
· Maintaining accurate and confidential case notes in a timely fashion using our Salesforce based system in accordance with data protection and organisational policies.
· Adhering to all safeguarding requirements and operating as part of the Scotty Safeguarding team to maintain the highest standards across the charity.
· Supporting the development of resources and materials as needed.
· Working collaboratively within the SUPPORT team, including peer supervision.
· Working collaboratively and effectively within the Families team to ensure that families are directed to the appropriate services in a timely fashion. This could include directing families you are working with towards our educational grants, our respite breaks, our events, our school support or our advocacy.
· Liaise with healthcare and mental health professionals such as GPs, CAMHS and social workers or other professionals where appropriate to ensure holistic care and management of risk.
· Attending at least six (mandatory) face to face team days, normally located in the East of England.
· Participate in regular clinical supervision and continuing professional development.
Skillset and Experiences Required:
Essential
· Member of the British Association for Counselling and Psychotherapy (BACP) or United Kingdom Council for Psychotherapy (UKCP). We may consider applications from practitioners with HCPC or NCS membership too.
· Level 4 Counselling / Psychotherapy Diploma or above.
· Significant experience (post qualification) providing bereavement counselling, to children or young people (0-25yrs).
· Experience and training with NICE-approved talking therapies.
· Demonstrated knowledge of issues surrounding bereavement.
· Ability to manage caseload effectively.
· Willingness to work flexible hours to accommodate children’s needs (this may include evening work to avoid school hours at times).
· Excellent computer literacy.
· Ability to develop good therapeutic relationships with families.
· Ability to engage with peer supervision and Scotty’s funded external supervision effectively.
· Ability to engage with a culture of continuous learning and support the learning of others.
· Ability to work flexibly as part of a team and independently to meet the needs of the service.
· Commitment to professional standards and ethical practice.
Desirable
· Accredited member of BACP.
· Knowledge or experience of or with the military community.
· Experience of online counselling.
· Experience (post qualification) providing pre-bereavement counselling or support.
· Experience of supporting those bereaved by suicide.
· Knowledge of or experience using assessment tools such as SDQs or CBSQs.
· Knowledge of statutory mental health provision and systems including CAMHS and EHCPs.
· Experience of providing counselling or support to young people with SEND or additional needs.
· Ability to drive with access to own transport is an advantage as some team meetings can take place away from public transport routes.
· Experience working within a hospice, NHS or charitable setting.
Additional Information
- The role may require evening or weekend work
- Enhanced DBS check required
- Travel will be required to events and team training days
The Scotty’s Way
At Scotty’s, our personal performance is only 50% of what success looks like. Our culture is equally important. When you join our team, you sign up to The Scotty’s Way, rooted in our four core values:
1. Families Come First
2. Everyone a Supporter, Every Supporter a VIP
3. Love What You Do
4. Remember, Every Day
Our values are further supported by our four non-negotiable behaviours of Show Respect, Speak Up, Embrace Change and Actively Collaborate. We are looking for an individual who embodies these values and behaviours.
Thank you for your interest in joining our team, we are an equal opportunities employer, we are committed to creating a diverse and inclusive workplace where all employees are treated with respect and given equal opportunities for employment and advancement.
We do not discriminate on the basis of race, colour, religion, gender, sexual orientation, age, disability or any other protected characteristic.
We encourage all qualified individuals to apply for employment within our charity, and we are dedicated to providing a fair and inclusive recruitment process for all candidates.
The client requests no contact from agencies or media sales.
Job purpose
This is an exciting time to join Action for ME. With developments in research and policy alongside delivering services which are in high demand, you will enjoy working in a fast-paced and continually changing environment. You will be responsible for overseeing operational programme design and delivery, reporting of progress, and measuring the impact of all Action for ME work to improve the lives of people affected by ME. Better meeting their needs today while taking action to secure change for tomorrow. You will also assist the Chief Executive in implementing the organisational strategy, and by adapting and evolving delivery models on the ground. As you will have operational management and oversight for our Healthcare Services and hold the Designated Safeguarding Lead role for the organisation, you will bring considerable services-related experience at a management and leadership level. The Chief Executive will focus predominately on external matters and therefore you must have experience of managing an organisation to achieve high quality programmes with evidenced impact and motivated teams. You will act for the Chief Executive on topics, as agreed, and deputise during their absence.
Key duties
1. Leadership
- Ensure that children and adults with ME are at the heart of everything we do through meaningful engagement and participation to influence all aspects of our work.
- Deputise for the CEO and represent and promote the Charity at national meetings and events.
- Deputise for the CEO during periods of absence, and in relation to specific matters, issues or elements of operation as delegated from time to time by the CEO, ensuring a consistency of approach and decisions aligned with the organisation’s objectives.
- With the CEO and HR Business Partner, lead on implementing the People and Culture Strategy and ensuring our Equity, Diversity, Inclusion and Belonging plan is achieved.
- To provide support, leadership and coaching to the Management Team to ensure the smooth running of the organisation and development of the Charity.
- Contribute to the development of the overall strategy for Action for ME, ensuring that the best use is made of available resources within agreed priorities. Ensure that agreed strategy is delivered to target and in line with agreed budgets.
- Work closely with the Chief Executive and Trustees to ensure effective reporting to the Board and sub-committees.
2. Operations & management
- Manage the day-to-day operations of the Charity ensuring high quality service provision that meets all best practice, legal and regulatory frameworks and internal policies and procedures.
- Hold overall management responsibility for our Healthcare Services including the role of the CQC Nominated Individual, ensuring all regulatory requirements and compliance are met.
- Manage the staff and volunteer team, including holding regular meetings and ensure the efficient running of the office ensuring a culture that supports, inspires and motivates the team while ensuring required standards and quality are met at all times through effective performance management.
- Act as the organisational Designated Safeguarding Lead (children and vulnerable adults), working closely with the Designated Safeguarding Officers, colleagues and the Safeguarding Lead Trustee; facilitate the annual safeguarding audit (led by the Lead Trustee) and ensuring safeguarding standards across the organisation are maintained.
- Contribute to the learning and development of key personnel including coaching support (either directly or through the identification of external coaches) to enhance performance.
- Establish (where not already in place) and maintain a clear performance outcome-focused management system driving positive change and improvement across all teams.
- Ensure that policies and procedures are effectively implemented and kept up-to-date to enable the effective management of operations and support growth.
- Take the lead role for data protection, health and safety, compliance and risk management across the organisation and act as the Designated Safeguarding Lead.
3. Finance & income generation
- Hold financial leadership responsibility, working closely with the Finance Manager and the Fundraising Director to ensure sustainability for our work.
- Ensure effective financial management with procedures in place which are kept up-to-date and implemented accordingly.
- Provide support and engagement, where appropriate, to actively grow our income.
4. Working with others
- Lead, nurture and develop relationships with key stakeholder groups and partner organisations, both locally and nationally, supporting Action for M.’s place as the ‘go to’ organisation for people affected by ME
- Lead on new business ideas and pilot projects in line with the strategic objectives; with colleagues, develop the business case, identify and manage risks, lead implementation across teams, evaluate success and learning and make recommendations for future development.
5. Other key accountabilities
- Be proactive in keeping up to date with developments affecting operations and maintain and improve personal competence through continuous professional development.
- Take direction on projects and priorities from the CEO, which may vary from time to time.
- To ensure best value in all service delivery.
Person specification
Experience and Knowledge
- Proven experience in an operations, leadership, or senior management role, ideally within the charity service delivery or healthcare sector, with the ability to develop and implement strategic plans that drive organisational growth and reporting that demonstrates impact delivered. If you come from outside a support services background, you must demonstrate sound understanding of the regulatory and best practice requirements related to delivering support and/or healthcare services.
- An understanding of ME and associated/overlapping illnesses, the impact on people affected by it or a commitment and ability to understand the illness and lead services to meet the needs of children and adults with ME
- Experience managing multi-disciplinary teams, including remote workers, and fostering a supportive workplace culture where change is a constant.
- Safeguarding understanding at a management/decision-making level.
- Proven experience of building and nurturing strong relationships internally and externally at all levels.
- A sound understanding of outcome-focused, effective performance management, quality assurance and risk management.
- Strong financial acumen, including budgeting, financial planning, and resource management in the voluntary sector.
Skills and Behaviours
- Experience of governance, risk management, and compliance, including within regulated services, ideally within a charity and/or service delivery setting.
- Proven ability to think strategically, balance competing demands, use initiative to solve problems and actively seek innovative approaches to problem solving and delivering results.
- Strong interpersonal skills including motivational, negotiating influencing and networking skills which build strong internal and external relationships.
- An ability to understand, analyse and make effective use of data across all of our work.
- A proven ability to coach and motivate staff and to build and lead teams reflecting organisational culture and values, a respectful, constructive and energetic style.
- Proven, strong MS Office skills that supports writing, email, internet and database use.
- Demonstrable ability to work within our organisational values
Our mission is to improve the lives of people affected by ME. Better meeting their needs today while taking action to secure change for tomorrow.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This position will focus on delivery of the Preventing Intimate Partner Abuse (“PIPA”) course – comprising individual and group sessions - and working closely with Thames Valley Police. RISE has also developed a range of Out of Court Resolution interventions for a range of offences, which are delivered online and in person, which the postholder will deliver. These include group and one-to-one courses to address a range of specific types of offending, including domestic abuse, inappropriate sexual behaviours, hate crime, assault on emergency workers, as well as other types of offences, and any new interventions developed in the coming years. This may include acting as a single point of contact to secure the offender’s engagement, working alongside other partners to address the offender’s needs, with the aim of eliciting behaviour change and reducing reoffending
Groupwork/one-to-one delivery:
· Deliver a range of short interventions which include group work, one to ones, embedding in a multi-agency approach to domestic abuse in the area.
· Manage cases with a range of complex needs and behaviours.
· Ensure delivery is in accordance with tasks outlined in the RISE Domestic Abuse Perpetrator manual and process mapping.
· Undertake holistic assessments that identify risk and protective factors, and develop bespoke support plans.
· Adhere to relevant group work programme manuals and deliver programme sessions to ensure the integrity of programme delivery, which is overseen by the Team Leader.
· Apply specialised materials to support your delivery to racialised and marginalised communities.
· Be responsible and accountable for working with Team Leader to ensure risk is reviewed on a regular basis.
· Practitioners will comply with the appropriate audit standards when working with perpetrators in line with RESPECT requirements.
· Use motivational interviewing techniques, trauma-informed and strength-based approaches in building a range of therapeutic skills to engage with service users to address their abusive behaviour.
· Encourage and facilitate learning with participants on a group, including proactively working to elicit behavioural change and acceptance of their behaviour towards their partner, or ex- partner.
· Work closely with other professionals to ensure appropriate steps are taken to protect where there is an imminent risk to another person. Apply RISE’s escalation procedures.
· Be personally accountable for the completion of assessments, mid-way reports, and end of intervention reports, and ensure they are to a high standard.
· Provide support and consultancy to other professionals to ensure appropriateness of referrals and improve understanding on domestic abuse.
· Ensure effective planning for the delivery of each intervention in advance of the session.
· Participate in and pass the necessary training to be able to deliver all interventions.
· Assist or lead on the delivery of training courses.
Integrating the Safety Support Service:
· Liaise and engage closely with the Domestic Abuse Safety Advisor or local victim services commissioned to increase the safety of partners, ex-partners and children of the servicer user to manage the risk and develop treatment goals.
· Prior to delivering Domestic Abuse interventions, liaise and share information with RISE Domestic Abuse Safety Officers or local Integrated Domestic Violence Advocates (IDVA) to ensure an integrated approach is applied to risk management.
· Attend monthly risk review meetings with Domestic Abuse Safety Advisor and Senior practitioners to ensure effective risk management procedures are always applied.
Out of Court Resolution (OOCR) courses:
· Deliver a range of Out of Court Resolution short courses online and in person.
· Ensure delivery is in accordance with tasks outlined in the RISE OOCR manual and process mapping.
· Adhere to course manual sessions and materials and ensure the integrity of programme delivery is always maintained, overseen by the Team Leader.
· Apply specialised materials to support your delivery to racialised and marginalised groups and adjust materials according to meet neuro-diversity needs, agreed by the Team leader.
· Use motivational interviewing techniques and strength-based approaches in building a range of therapeutic skills to engage with service users online and in person.
· Encourage and facilitate learning with participants online using variety of techniques like break-out, noticeboard etc.
Recording and administrative tasks:
· Ensure timely and accurate recording of all relevant data (attendance, feedback, mid-way and end of intervention reports) using systems provided and in line with performance standards.
· Ensure regular contact with the OOCR team, recording and reporting back offender compliance.
· Maintain an accurate audit trail of all relevant communication with partner organisations involved.
· Ensure completion of pre and post questionnaires in line with RISE’s Social Impact strategy.
· Contribute to the evaluation and evidencing of social impact, including questionnaires and service user case studies.
General tasks:
· Develop excellent relationships with customers and respond positively to their needs.
· Be a strong advocate for RISE interventions, representing RISE and its interventions at key stakeholder events.
· Attend Clinical Consultancy to support safe practice and develop resilience during the delivery of demanding work as directed by the Team Leader