Recruiting a Specialist Behavioural Support Worker to join our Learning Disabilities Service in Newham!

GBP 22,500 per annum, 40 hours per week plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.

Stratford Road is a 24 hour support service, with 2 self-contained flats and 1 bungalow, for individuals with learning disabilities. The flats are tailored to customers' complex needs, containing bespoke features and technology that minimise risk. The service works with families and clinicians as part of the NHS Transforming Care Agenda which integrates individuals to the community, designs person centred support, promotes independence, skills and relationships to produce better quality of life.

Key Responsibilities:

Behaviour Analysis:
- You are liable to observing and monitoring the customer's behaviours, the duration, the intensity, and the damage, as well as factors that may alleviate or trigger the behaviour
- You are responsible in planning appropriate intervention to modify and resolve the behaviour
- You require superb interpersonal and relationship skills and must have the capacity to handle psychologically behavioural changes
- You understand and collaborate with the different support organizations accessible in the community
- You exhibit a concrete basis in behavioural analysis
- You will have ability and skill to present and feedback to other professionals in a formal settings
- Reports possible cases of abuse, neglect or endangerment appropriately
- Actively participates in the reviewing and the designing behavioural interventions plans.
- Implements behaviour support plans
- Measures goals and objectives of behaviour support plans to ensure they are being met
- Communicates with parents and care managers in regard to customer's progress in the absence of management
- Analyses the behavioural interventions to determine their success
- Assists customers in identifying inappropriate behaviours and develop better behaviour alternatives.
- Assists newly recruited staff in facilitating behavioural interventions
- Maintains up to date accurate records of customer's, service being provided and behavioural data

Other Responsibilities:
- If a need arises, deliver all aspects of support to enable a customer to develop independent living skills as appropriate to the individual needs of the customer. In some services, this will include delivering personal and physical care as appropriate
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
- Participate in the support planning and risk management, as facilitated by the lead Support Worker.
- Carry out security duties to ensure the safety of the customers and premises
- Monitor the CCTV throughout the shift
- Enable customers to make full use of community facilities by providing support as directed
- Carry out support duties to enable customers to integrate into the community including e.g. accompanying the customer to attend benefit agency appointments and meetings, go shopping, to enquire at colleges about possible courses, to visit various public amenities
- Report any observations relating to customers welfare
- Adhere to all the policies and procedures of Look Ahead Care, Support & Housing plus those specific to the project including any statutory requirements
- Ensure Look Ahead Health and Safety policies and local protocols are adhered to at all times.
- Maintain records as required at the project under the direction of the support workers / management
- Participate in team meetings/reviews and the general development of the service.
- Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with the Inclusive Employers Standard 2020. We welcome applications from people of all backgrounds.

Support Worker: London Treatment Team

Full-time at 35 hours per week

London Office based (temporary home working due to COVID-19)

Salary: £21,315 - £25,375

Permanent

GamCare is the UK’s leading provider of information, advice and support for anyone affected by gambling-related harms.

GamCare operates the National Gambling HelpLine, providing information, advice and support for anyone affected by problem gambling. Advisers are available 24 hours a day on Freephone 0808 8020 133 or via web chat. We also offer a range of free treatment across England, Scotland and Wales, as well as a moderated Forum and daily chatrooms so that people can speak to others experiencing similar issues and seek support.

It’s an exciting time to join GamCare, as we continue to grow and provide impactful support to more and more people harmed by gambling each year.

We are now hiring a Support Worker to work closely and collaboratively with our Treatment Team, delivering treatment interventions face to face, online and over the phone.

As part of this role you will work directly with our service users, primarily working with those identified as requiring low-intensity interventions. This includes providing 1-2-1 interventions, conducting triage assessments and working with other support agencies to provide a wrap-around support to our service users.

This role will also provide administrative support, such as data entry to the Treatment Team, as well as assisting with raising GamCare’s profile within the local communities.

If you have previous experience in the addictions field or working with vulnerable people and wish to help those struggling with problem gambling, GamCare maybe the organisation for you.

The post will be full time and based in the London office. During the coronavirus period, temporary home working will be taking place. You will need to ensure that you have a confidential space within your home to work from, a home working risk assessment will be carried out by your line manager.

This post is subject to a Disclosure and Barring Service (DBS) check.

To apply, please complete the following application form and Equal Opportunities Monitoring Survey and send to recruitment

If you would like acknowledgement that your application has been received, please ensure the application is attached and put the following subject in your email:

Job application: <Job Title>

Please note that if the subject is not correct, you may not receive a confirmation.

For further information, please contact Brigitte Martins, London Team Leader.

Application forms forwarded to this email will not be accepted.

Previous applicants need not apply. Please note we do not accept CVs.

GamCare is committed to processing your personal data fairly, lawfully and transparently in line with GDPR. For further information on GamCare’s recruitment privacy notice please refer to our website.

Closing date for applications: 9am Monday 17th May 2021

Interviews will be held remotely via video conference

Recruiting for a Support Worker to join our Homelessness and Complex Needs Service in Southwark!

GBP 22,360 working 40 hours per week, plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more. This is a 12 month Fixed Term Contract until 31st March 2022.

Joe Richards House, a purpose-built 42-bed hostel on Queens Road, Peckham, is designed to meet the immediate and longer term needs of men and women who are homeless and may have extensive additional needs including mental health, substance misuse and physical health. Customers vary greatly in age and background, with many coming from marginalised groups. The service uses a core and cluster model: 30 of the rooms are bedsits with ensuites and kitchenette facilities, and 12 are assessment rooms.

Job Overview:
To enable vulnerable people with complex needs to manage their licences and move towards greater independence within the community by providing a flexible and individually tailored support package. To work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices.

Key Responsibilities:
- Undertake key-working responsibilities for a caseload assigned by the Team Leader / Manager
- Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
- Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
- Support customers to move on from the service through their identified move on pathway liaising with Southwark Council and Clearing House
- Develop and maintain links with all key agencies and service providers in the local community
- Empower customers to ensure they receive the service and benefits they are entitled to
- Undertake all administrative work and keep accurate and comprehensive customer records to professional standards
- Encourage and enable customers to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team
- Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible
- Engage in learning and development activity to increase knowledge and skills
- Ability to defuse challenging behaviour with awareness of personal safety
- Shift leading including allocation of daily tasks, completing a through handover to the next shift, detailing customers of concern, incidents and hand over of petty cash
- Carry out security duties to ensure the safety of the customers and premises including patrols of the building and monitoring CCTV
- Adhere to Look Ahead's Policies and Procedures
- Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

Person Specification:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is essentially customer-focused
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviours

Desirable:
- Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with the Inclusive Employers Standard 2020. We welcome applications from people of all backgrounds.

At Family Action we transform lives by providing practical, emotional and financial support to those who are experiencing poverty, disadvantage and social isolation. We have been building stronger families since 1869 and today we work with more than 60,000 families in over 150 community based services, as well as supporting thousands more through national programmes and grants.

Tower Hamlets building Bridges is a family support service that has been present in the borough for several years, with a particular focus. The service exists to provide distinct support to families where a parent has a mental health need. Many of the families referred to the service have a high level of need and are living with a mental illness that has endured for many years. For some families this translates into a lack of prioritisation of children’s needs by the parent/s along with a range of parenting skills deficits. We provide a preventative home visiting service, which seeks to maintain the care of children in their own families and give emotional support and promote positive attachments between family members.

We are looking for an experienced Family Support Worker for our Building Bridges Service in Tower Hamlets. Your role will be to provide focussed intensive support to families where the parent / main carer have enduring diagnosed mental health difficulties. You will work alongside parents and their children mostly in their homes and offer practical and emotional support and creative responses to their needs (this will include help with developing household routines, parenting skills and behaviour management strategies). You will also work in partnership with Community Mental Health Teams and Children’s Social Care to further support these families.

To be successful you will have relevant experience of delivering interventions to families with complex needs/ACE and parental mental health, to promote positive outcomes for children, family resilience and wellbeing. You must share our commitment to working collaboratively with families, building on their strengths, whilst keeping a focus on the needs of children, and be able to work flexibly outside of normal working hours, when families need the support most.

Family Action welcomes applications from all sections of the community. We are committed to Equality, Diversity & Inclusion in all that we do and know that greater diversity will lead to even greater results for families and children.

What will we offer you?
We’ll offer you flexible working hours, a generous pension scheme and leave entitlements, eye care vouchers, a cycle to work scheme and other great benefits. We have an excellent wellbeing offer and we’ll invest in your professional development with on-going quality training and career development opportunities. You’ll join an established, supportive and high-performing service and have the opportunity to thrive in an innovative, non-hierarchal organisation that values your opinion, encourages learning and has the needs of children and families at its core.

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect. If you share these values and behaviours and have the necessary skills then we look forward to hearing from you.

To apply, please complete an application form and submit it to the email address specified in the advert. Please visit our current vacancies page to download an application pack and for further information. 

Closing date: 4th May 2021, 9am

Recruiting a Support Worker to join our Homelessness and Complex Needs service based in Southwark!

GBP 22,568 per annum, 40 hours per week, 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.

Manor Place Hostel and David Barker House, provide supported housing for individuals with a history of homelessness and complex needs. This vary from ex-offending, substance misuse, mental health, domestic violence, etc. Manor place Hostel is a service which accommodates 34 woman with various complex needs including primarily mental health, substance misuse and domestic violence. David baker House accommodates 45 males with various complex needs of support including mainly ex offending, mental health and substance misuse. Both services provide 24/7 support helping customers with their day to day life's skills and supporting them towards independent living. Many of our customers come from a background of homelessness making their trust in the people and professionals very low. The majority of our customers have complex needs and a dual-diagnosis, meaning that they are struggling with more than one of the criteria previously mentioned. The two hostels are based near Southwark and Kennington Station with a workable distance between both.

Job Overview:

To enable and support vulnerable individuals with complex needs to address this while maintaining their tenancy with the long term goal of living in an independent setting by providing flexible and individually tailored support package. Working with excluded and hard to reach customers can be challenging however, with intensive support this challenge can be broken. You will need to be able to engage our customers in a non-judgmental way. You will also be responsible for dealing with emergencies that may arise during your shift whilst remaining calm and using initiative then writing up incident reports amongst other administrative tasks.
As a support worker, you will be working as part of a team as well as with external agencies such as London Probation Service, local substance misuse services, Mental health teams, and police amongst others. Sometimes customers may not be linked in with agencies when they entre the service, as a support worker it is part of your role to ensure they are receiving the correct support from agencies required. Ideally, you will have experience of working with vulnerable people or an understanding of the needs of homelessness. You will be required to support customers with managing their arrears; ensuring housing benefit is applied for as well as monitoring payments and acting appropriately if payments are suspended in order to ensure customer does not fall into any arrears.
You will be responsible for supporting the working shift pattern of the service which is a five week rolling rota which consists of working some weekends as well as long days.

Key Responsibilities:

- Undertake key-working responsibilities for a caseload assigned by the Team Leader/ Manager
- Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
- Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
- Develop and maintain links with all key agencies and service providers in the local community
- Empower customers to ensure they receive the service and benefits they are entitled to
- Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
- Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team
- Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible
- Adhere to Look Ahead's Policies and Procedures
- Engage in learning and development activity to increase knowledge and skills
- Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with the Inclusive Employers Standard 2020. We welcome applications from people of all backgrounds.

Recruiting for a Support Worker to join our Mental Health Service in Lambeth!

GBP 22,568 working 40 hours per week, plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.

Lambeth Mental Health Floating Support is a service for adults, in any type of tenure, who have medium and/or complex mental health support needs. Support is provided for customers to maintain - or prevent the loss of - their accommodation and/or independence, to enable a move from supported accommodation to more independent living, to enable discharge from hospital or to prevent hospital admission. The service is available to customers from 9am to 5pm, Monday to Friday.

Job Overview:
We are looking for someone with an inspiring and creative personality to work as part of a team within the Lambeth Mental Health Floating Support Service. You will work with clients diagnosed with a mental health condition and living within the borough of Lambeth in their own homes.

The role of the Support Worker is to enable our customers to develop greater independence and fulfilling lives. As part of your role you will be required to oversee all support planning, updating risk management plans, and see customers on a weekly basis.

Enabling customers to improve their overall well being, through maintaining good physical and mental health, motivating customers to part take in social activity, and supporting customers to identify goals to improve their quality of life. Ensuring customers have applied for the correct benefits; customers are managing their rent and bills, and maintaining their home to a good standard.

Applicants require a good standard of English and Maths, and established IT skills in the workplace, to support the multiply IT systems we use within the organisation. We are looking for staff members who are motivated and keen to positively engage with our customers.

Key Responsibilities:
- To offer specialist support to a caseload of people within the locality focused on enabling people to address practical, social & emotional issues, including benefit advice, housing advice & social inclusion
- Joint working cases with mental health professionals and social workers within the localities
- Supporting people in the community to increase their independence and social functioning; including accompanying to community activities and graded exposure
- Signposting people to other community services to best meet their need.
- Identify local community resources that would benefit people
- Completing referrals
- Safeguarding is everybody's responsibility; raising alerts within the locality and supporting the investigation / information gathering as required
- Participate in a locality team, providing mutual support to colleagues
- Participating in a weekly casework management meeting, including discussing people seen for initial conversations, clients of concern, safeguarding cases
- Ensuring timely recording on Inform records for caseload of people
- Other administrative work including writing letters, emails and associated casework
- Participating in the service duty rota
- Adhere to Look Ahead's Policies and Procedures
- Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned

Person Specification:

- Good understanding of key skills required to support customers with Mental Health difficulties
- Ability to listen and learn within the role
- Develop a flexible way of working, responding to demands and challenges of the role
- Develop good working relationships with your colleagues within Look Ahead and external Partners
- Ability to learn and use multiply IT systems
- Work in an efficient and effective way to achieve a high standard of outcome
- Good understanding of staff boundaries
- Ability to motivate and inspire to achieve a good outcome with your customers
- Create good working relationships, be approachable and reliable

Skills, Knowledge and Experience:
Essential:
- Experience of working in Mental Health Services
- Good Standard of English and Maths
- Good IT skills
- Good Listening and Communication skills
- Good organisational skills
- Ability to learn and develop with your role

Desirable:
- Leadership role/ position of responsibility
- Knowledge of mental health medication
- Experience of accommodation based services/ housing management.
- Experience of working with multi disciplinary teams

For the full job description, please visit the Look Ahead website.

Recruiting for a Support Worker to join our Homelessness and Complex Needs Service in Westminster!

GBP 22,568 working 40 hours per week, plus 25 days Annual Leave (Pro-Rata), Pension schemes, Staff discounts, healthcare and more. This is a 4-6 month Fixed Term Contract.

Edward Alsop Court provides accommodation for men over 50 with complex needs around health, mobility, alcohol use, or personality disorder. There are 15 self-catering beds for men over 35 with low needs, to prepare them for independent living. Specialist support is provided around re-offending behaviour, mental health issues, and substance misuse. EAC implements and promotes supporting people out of homelessness, particularly those with complex trauma or a diagnosis of personality disorder.

Job Overview:
The service sits in the heart of Westminster. Westminster is a high profile borough, with extensive network partners in ending homelessness and understanding of the needs of entrenched rough sleepers. Westminster offers extensive training opportunities and the service provides good work experience for psychology or social worker graduates. Edward Alsop Court Hostel works in partnerships with Westminster Council, The Passage, The Connection at St.Martin's, St.Mungo's, Turning Point, CGL, SLAM and other specialised services. The team works closely with each resident to secure appropriate longer term accommodation from the beginning of their stay.

The ideal candidate will have good knowledge and understanding of homelessness and demonstrate the ability to manage a complex group with dynamic needs. We are looking for someone who is energetic, enthusiastic, non-judgemental, a team player, thrives on working under pressure, providing effective crisis intervention, able to assess the needs and risks of clients, demonstrate good problem solving skills, and can demonstrate excellent networking and partnerships. The post holder will receive regular supervision and casework management sessions and monthly reflective practice sessions.

Key Responsibilities:
- Undertake key-working responsibilities for a service-user caseload assigned by the Team Leader/ Manager
- Empowering and providing holistic support to service-users with high complex needs, specifically; single homeless people with mental health and substance misuse problems, dual diagnosis and forensic histories
- Building working relationships with local authorities, health trusts the local community and local police to support our service-users
- To induct new clients in line with the service policy
- To complete onward referrals to identified move-on and support clients to prepare effectively for move on
- To support and encourage clients to undertake housekeeping and client duties as necessary in order to maintain a clean and safe physical environment
- Reporting safeguarding issues efficiently using Look Ahead protocol policies and procedures
- Providing support with daily living activities, including practical assistance where skills are not yet developed, to ensure that service-users enjoy a high quality of accommodation
- Advising service-users on benefits and financial difficulties
- Conducting face to face interviews and assessments to assess service-users suitability for the service
- Supporting service-users to set personalised goals in the form of a support plan
- Ensuring ongoing assessment and management of risk assessments with service-users
- Involving service-users in the development, design and delivery of the service
- Maintaining service-users rent accounts, and ensuring their rent accounts are managed and kept up to date
- Conducting Health & Safety checks
- Assisting the team in meeting occupancy targets by proactively preparing properties to be re-let
- To ensure that rental income is maximised by filling voids promptly and in line with the service's policy
- To liaise with Housing Benefit and the Department of Work and Pensions to ensure that clients and the Hostel receive all monies due to them
- To maintain a high standard of record keeping and keep all financial and administrative systems up-to-date and in line with policy
- Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned

Essential:
- Managing complex and difficult situations in relation to people
- Personal experience of homelessness or a sound understanding of the issues faced by homeless or vulnerably housed people and the difficulties they experience in accessing appropriate services for their needs

Desirable:
An understanding of:
- Offending behaviours
- Substance misuse and addiction
- Mental health issues
- Other relevant professional memberships and/or specialist qualifications

For the full job description, please visit the Look Ahead website.

Richmond Borough Mind is a vibrant local charity that has been supporting and providing services for adults affected by mental health problems and their carers for over 60 years.  
 
Our out of hours crisis service, Journey Recovery Hub, has been running since December 2019. The service provides support to those suffering from mental health problems, aiming to prevent escalation, reduce isolation, increase independence and self-management and improve mental health and wellbeing.
 
This is an exciting role in a newly extended service, which aspires to achieve the above aims. We are looking for highly motivated, caring individuals, who have knowledge and experience of supporting vulnerable adults to increase their independence and develop self-management strategies. 
 
The successful applicant will have an understanding and empathy for people with mental health needs and will be used to working in a team of staff and volunteers.  You will need to have clear project management skills, and be self-motivated, a good communicator and be able to prioritise and manage your time effectively.
 
You will be required to work face to face in our Kingston Hub and/or our Richmond Hub. The work will be delivered in a shift pattern over evenings and weekends including Bank Holidays. 
 
Richmond Borough Mind values diversity and difference.  We welcome applicants from all sections of the community, particularly individuals with lived experience of mental health problems.
 
Successful candidates will be required to complete an enhanced DBS. 

• £22,018 per year

• Full time

• Permanent contract

• Based in London Borough of Lewisham

Bromley, Lewisham & Greenwich Mind is a highly regarded local charity, helping people to be mentally healthy and working together with those experiencing mental health problems and dementia to improve their quality of life. With an annual turnover of £4M, over 150 staff and 260 volunteers, we are one of the largest charities in the Mind network

BLG Mind is working in partnership with South London & Maudsley NHS Foundation Trust (SLaM) to deliver the Primary Care Mental Health Service for Lewisham. We have an exciting opportunity to work as part of an integrated team providing support to people with long-term mental health problems within a primary care setting, supporting people to develop their independence, self-management skills and achieve their recovery goals.

We are looking for a full time Peer Support Worker to work alongside BLG Mind and SLaM colleagues to deliver this service.

The successful candidate will provide recovery-orientated peer support to people with long-term mental health problems, facilitating access to community activities and emotional support. You will also need to recruit and facilitate volunteers to undertake this work as well. Supporting volunteers may include mentoring and coaching. 

We recognise the importance and benefits of having a diverse and inclusive work force, and would therefore particularly welcome applications from the following, currently under-represented, groups:

• People from Black, Asian and Minority Ethnic (BAME) backgrounds

• Disabled people

• People with diverse sexual orientations and gender identities

BLG Mind is committed to meeting the reasonable adjustments of disabled people.

BLG Mind always welcomes applications from people with lived experience of mental health problems.

Staff benefits include a matched contribution pension scheme, 25 days’ holiday (pro-rata, rising with service), quality supervision and training opportunities. See our website for more reasons to work for Bromley, Lewisham & Greenwich Mind. 

Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.

Closing date:  Sunday 25th April 2021

Likely interview date: To be confirmed

More details, including a Job Description and Person Specification, can be downloaded from our website.

Recruiting for a Housing Lead Specialist Support Worker to join our Homelessness and Complex Needs Service in Tower Hamlets!

GBP 23,500 per annum, 40 hours per week, plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.

Job Overview:
Hackney Road Project provides 24 hour accommodation based support for up to 31 individuals with complex histories, multiple traumas, complex personality disorder(s) and a varied, disrupted housing history with experience of homelessness as well as individuals who have been diagnosed with severe and enduring mental health conditions who are under the Care Programme Approach (CPA).

Hackney Road Project implements and promotes the Psychologically Informed Environment (PIE) model. This is an approach which was developed to support people out of homelessness, in particular those who have experienced complex trauma or are diagnosed with a personality disorder. However, its application is far broader than only homelessness. It considers the psychological needs of staff: developing skills and knowledge, increasing motivation, job satisfaction and resilience.

You will provide information, social inclusion and vocational opportunities to support people to recover and stay well; exercise choice and control in their care and lives; and participate on an equal footing in the community. Provision of care and support is also provided to develop a model of re-enablement towards self-advocacy, self-management and empowerment, incorporating the principles and practice of recovery, co-production and peer support. Post holders will deliver trauma informed and asset based support to a caseload of up to 6 service users with needs aligned to their specialism - caseload is subject to change depending on the service needs.

Key Responsibilities:
- Building supportive, trusting relationships with customers and external partners, creating a positive atmosphere
- Leading on Move on
- Leading on care packages and transition plans for customers when exiting the service
- Carrying out holistic assessments of new customers which incorporate relevant statutory referral information
- Conducting regular key work sessions that are innovative and engaging in order to achieve Support plan goals
- Create support plans for providing appropriate services based on on-going assessment and reflecting the services and resources available to enable customer to progress in their recovery
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
- Provide support and access to relevant services to enable customers to continue their recovery and empower customers to self-manage their medication regimes through individual re-enablement programmes and informed decision making
- Developing productive relationships with partner organisations to improve service outcomes
- Demonstrate strong commitment to the functioning of the staff team and to support colleagues in providing a high level of service and safety to customers
- Involving customers in the design, development and delivery of the service
- Ensuring Look Ahead Health and Safety policies and local protocols are adhered to at all times e.g. fire risk assessments, fire alarm checks etc.
- Being responsible for the handover of key information between shifts
- Provide structured support and guidance to other front line staff in their area of expertise
- To lead groups and activities - offering a range of appropriate therapeutic and recovery focused interactions and activities
- To uphold all health and safety responsibilities within relevant policies and local protocols

Person Specification
- Embraces a Psychologically Informed approach
- Is capable of maintaining unconditional positive regard
- Views challenging behaviour as a support need
- A strong specialist support worker with excellent interpersonal skills
- At ease in directing others, is assertive and independent minded, will challenge others, and skilled in resolving conflict
- Drives change, enjoys dynamic diverse environments and demonstrates entrepreneurialism, creativity and innovation
- Demonstrates significant confidence and high levels of self-esteem
- Demonstrates significant levels of emotional resilience and a positive attitude

Essential:
- Up to NVQ Level 3 or equivalent in a relevant area (e.g. psychology, Health and Social Care, Mental Health) OR experience in the social care/charity sector
- Experience building and develop strong professional partnerships with external providers aligned to their specialism

For the full job description, please visit the Look Ahead website.

Are you passionate about supporting and transforming the lives of people who are experiencing homelessness?

About the roles

We are looking for people to join our teams across London as Support Workers (known internally as a Project Worker). Working in these rewarding roles your key responsibilities are to:

• Work with clients to identify their personal aims and ambitions and work towards achieving them.
• Provide practical and personal support to clients in an approachable, caring and person centred way. 
• Work as part of a dedicated team to provide safe, high quality, positive and inclusive service to clients.
• Complete administrative records relating to client work, housing management and health and safety.

• Work on a weekly shift rota including early and late shifts, weekends and bank holidays.

What we’re looking for

Above all we are looking for inspirational individuals who have a genuine desire to support people to transform their lives and will be committed to our Recovery Ethos, additionally these roles will suit people with:

• An understanding of the issues faced by homeless or vulnerably housed people – you may have had personal experience of homelessness yourself.

• Experience of helping vulnerable people to identify personal goals and supporting them through a process of change.

• Good interpersonal and listening skills, in order to be able to establish an effective working relationship with clients and an enthusiasm to learn and work with clients with a holistic and person-centred approach.

How to apply

We are always in need of great staff all over London to support our clients in Project Worker roles. Please submit 1 application for the area that is most suitable for visiting the Careers Page on our website.

Closing date for applications: 10am on 27 April 2021

Interview and assessments on: 10-14 May 2021

You will be able to confirm your preferred area on your application form and indicate any additional availability. If you are successful, we will do our best to match you to a vacancy in your preferred area. You can find out more about Our Services on our website.

Recruiting a Specialist Behavioural Support Worker to join our Learning Disabilities service based in Tower Hamlets!

GBP 22,500 per annum, 40 hours per week, 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.

Job Overview:

Specialist Behaviour Support Workers are responsible for the customer's emotional, psychological well being as well as providing support to help them develop the life skills they require to meet the assessed needs. At Lester Court, this will include providing physical, domestic, emotional and social care. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices.

Key Responsibilities:

Behaviour Analysis:
- You are liable to observing and monitoring the customer's behaviours, the duration, the intensity, and the damage, as well as factors that may alleviate or trigger the behaviour
- You are responsible in planning appropriate intervention to modify and resolve the behaviour
- You require superb interpersonal and relationship skills and must have the capacity to handle psychologically behavioural changes
- You understand and collaborate with the different support organizations accessible in the community
- You exhibit a concrete basis in behavioural analysis
- You will have ability and skill to present and feedback to other professionals in a formal settings
- Reports possible cases of abuse, neglect or endangerment appropriately
- Actively participates in the reviewing and the designing behavioural interventions plans.
- Implements behaviour support plans
- Measures goals and objectives of behaviour support plans to ensure they are being met
- Communicates with parents and care managers in regard to customer's progress in the absence of management
- Analyses the behavioural interventions to determine their success
- Assists customers in identifying inappropriate behaviours and develop better behaviour alternatives.
- Assists newly recruited staff in facilitating behavioural interventions
- Maintains up to date accurate records of customer's, service being provided and behavioural data

Other Responsibilities:
- If a need arises, deliver all aspects of support to enable a customer to develop independent living skills as appropriate to the individual needs of the customer. In some services, this will include delivering personal and physical care as appropriate
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
- Participate in the support planning and risk management, as facilitated by the lead Support Worker.
- Carry out security duties to ensure the safety of the customers and premises
- Monitor the CCTV throughout the shift
- Enable customers to make full use of community facilities by providing support as directed
- Carry out support duties to enable customers to integrate into the community including e.g. accompanying the customer to attend benefit agency appointments and meetings, go shopping, to enquire at colleges about possible courses, to visit various public amenities
- Report any observations relating to customers welfare
- Adhere to all the policies and procedures of Look Ahead Care, Support & Housing plus those specific to the project including any statutory requirements
- Ensure Look Ahead Health and Safety policies and local protocols are adhered to at all times.
- Maintain records as required at the project under the direction of the support workers / management
- Participate in team meetings/reviews and the general development of the service.
- Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with the Inclusive Employers Standard 2020. We welcome applications from people of all backgrounds.

Housing Floating Support Worker

Location: Tower Hamlets
Salary: £26,000- £29,000 per annum dependent on experience
Hours: 37.5 (full-time)
Contract: 12 month Fixed Term Contract 
Vacancy Reference: SWA3028

Closing Date: 28th April 2021
Interview Date: 4th May 2021

Solace is an innovative, exciting, grassroots charity working across London. Our purpose is to bring to end the harm done through domestic and sexual violence to all survivors, and in particular women and children. Our work is holistic and empowering, working alongside survivors to achieve independent lives free from abuse.

You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference.

About the Service
Tower Hamlets Solace Advocacy and Support Service (SASS) provides advocacy and support to survivors of DVA with the aim to reduce risk and harm.  Our work is holistic and empowering, working alongside survivors to achieve independent lives free from abuse.

About the Role
We are looking for an experienced floating support worker to join our dynamic team in Tower Hamlets, working with people who have experienced domestic violence and abuse. You will be working as part of a multidisciplinary team, collaborating with external agencies in particular housing options.

As the housing floating support worker you are responsible for carrying out risk and needs assessments, safety planning and providing short term support and intervention to victim/survivors of domestic violence presenting at Tower Hamlets housing. In addition to this you will build relationships with, and provide advice and guidance to, housing options staff. 
 

About You
You will need a passion for working with victim/survivors and a thorough understanding of domestic abuse and its impact on women and their children, as well as experience of providing emotional and practical support and strong casework management skills.
You will have the skills to provide effective crisis intervention, carry out risk assessments, safety planning, assessment of needs and individual support planning. You should have demonstrable experience of working as a caseworker or similar position with this or a similar client group.

In return, we offer great employee benefits including three per cent employer pension contribution, generous holiday entitlement and a focus on learning and development.
This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.
As part of safer recruitment we require all successful candidates will be required to complete a satisfactory DBS (Disclosure Barring Service) disclosure.
No agencies