Support worker jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role
This is an exciting opportunity to join the Children & Young People area at IRMO and be part of the Family Project. The Family Project supports Spanish and Portuguese-speaking children and young people who have recently arrived in the UK and need to enter compulsory education as soon as possible.
The Family Support Worker will offer targeted advice and support in Spanish/Portuguese to families and young people facing barriers in accessing education and other statutory services such as SEND support and Early Help.
The role involves setting up advice and casework schedules, liaising with local authorities, school admissions departments, EAL/SEN teams, and specialised organisations to ensure children are not out of education and receive the right support.
The Family Support Worker will also deliver targeted workshops for families, liaise with external speakers, and create accessible resources (digital and paper-based).
They will work closely with the Youth Project Coordinator, ESOL Teacher and Community Support Team to share information, identify needs, and connect children and families with opportunities.
This multifaceted role requires empathy, flexibility, and a sound understanding of the UK education system and legislation affecting migrants and asylum seekers.
Fluency in Spanish or Portuguese is essential and a knowledge of both is desirable, as the Family Support Worker will regularly need to communicate with members of the community who have either as a first language.
Key duties & responsibilities
Project Delivery
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Plan and deliver advice sessions and casework on school admissions and other services (SEND, free school meals, NRPF, etc.).
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Conduct needs assessments and connect children and young people to relevant internal and external services.
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Plan and deliver quarterly workshops for families on education and SEND topics (e.g. transitions, EHCPs, autism).
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Build and maintain networks with statutory and VCS stakeholders, schools, legal organisations, parents’ groups, councillors, and Heads of Service.
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Conduct regular outreach in the community to encourage children and families to participate in workshops, campaigns, and community activities.
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Create accessible resources for internal and external use.
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Run weekly school admission drop-in sessions with newly arrived parents
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Liaise with local councils to ensure school placements are guaranteed.
Monitoring & Evaluation (M&E)
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Collect and review monitoring data (registration forms, case notes, feedback forms, surveys).
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Maintain accurate case notes and manage caseloads using Excel and CRM systems.
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Produce case studies, success stories, for reports for funders and stakeholders.
Safeguarding
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Ensure the wellbeing and safeguarding of young people, following IRMO’s Safeguarding Policy and NYA guidelines.
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Attend regular safeguarding training relevant to the role.
Communication
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Support in the creation of accessible promotional materials aligned with IRMO’s communication strategy.
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Manage service users’ expectations through clear and consistent communication.
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Attend team meetings and share updates across IRMO teams.
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Represent IRMO at external forums, with partners and funders.
Other
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Train and supervise volunteers.
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Signpost and refer service users to internal and external support.
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Undertake other duties consistent with the purpose of the post as directed by the Line Manager.
Person specification
E = Essential - D = Desirable
Qualifications, Experience & Knowledge
- Minimum one years’ experience in advice and casework in the UK (Essential)
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Experience with M&E tools and impact reporting (Essential).
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Experience liaising with schools, local authorities, VCS organisations, and statutory services (Essential).
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Knowledge of UK Safeguarding and Health & Safety procedures (Essential).
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Knowledge of the UK education system, including admissions and SEND (Essential).
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Knowledge of the UK not-for-profit sector (Desirable).
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Knowledge of the legislation affecting migrants and asylum seekers in accessing education. (Essential)
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Understanding of issues affecting young Latin American migrants in the UK (Essential).
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Knowledge and awareness of SEND and experience delivering activities within educational or community learning settings or a willingness to develop in this specific area (desirable).
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Qualification in Information, Advice & Guidance (Desirable).
Skills & Abilities
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Excellent organisational skills and attention to detail (Essential).
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Strong verbal and written communication skills in English and Spanish or Portuguese (Essential).
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Ability to manage workload, meet deadlines, and work independently (Essential).
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Problem-solving, innovation, and system improvement skills (Essential).
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Empathy and respect when dealing with children, young people, and families (Essential).
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Competence in Google Workspace tools and Excel (Essential); Experience using CRM tools (Desirable).
Personal Attributes
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Professional and positive attitudes
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Self-motivated, proactive, and able to work independently.
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Collaborative team player, open to learning from colleagues.
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Accountable and dependable, with strong follow-through on casework.
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Creative and resourceful, empowering service users to overcome barriers.
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Committed to continuous learning and adapting to systemic challenges.
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Aligned with and committed to IRMO’s mission, vision, and values.
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Non-judgemental, non-discriminatory, and supportive approach.
Led by and for the community, we support the development, agency and participation of all Latin Americans and Spanish and Portuguese-speaking migrants
The client requests no contact from agencies or media sales.
We're looking for a kind, compassionate and resilient Bank Support Worker to join our services in Hertfordshire.
£13.85 an hour on a zero-hour contract.
Want to feel in control of your career? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Within the Hertfordshire patch Bank Support Workers may be able to work shifts from five different services all working with Learning Disabilities with a focus on Positive Behaviour Support.
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities
- Building supportive, trusting relationships with customers
- Conducting key work sessions that are innovative and engaging in order to achieve Support Plan goals
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
- Proactively manage risk and safety both in and outside of their physical living environment
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
- Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
- Report any observations relating to customers welfare
The above sets out the key responsibilities and typical tasks, however not all of these tasks will be relevant to all specialisms. You may also be required to undertake various other tasks and duties to ensure that our customers' needs are fully and effectively met.
About you:
- Is customer-focused - wants to provide a great service to our customers whilst respecting professional boundaries
- Approachable
- Can work well on own and also works well as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or
obscure their judgement - Has a practical and logical mind and is naturally well organised
- Flexible to ensure a job is done well and supports the customers needs
- Open to feedback and personal development
What you'll bring:
- Previous experience gained from providing great care or support of a vulnerable person/s or work in similar organisations would be an advantage but is not necessary
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
- We focus on Excellence and innovation.
- We are Caring and Compassionate.
- We are Inclusive and Trusted.
- We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see full job description on our website
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Family Support Worker
£24,000 pa + Company Car and benefits (including 25 days annual leave, reward scheme and pension)
South West Team - Bristol and surrounding areas
Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.
About the role:
This Best Companies Top 100 mid-sized organisation and Top 20 Charity is looking to appoint a Family Support Worker to deliver a high-quality family support service as part of our South West Care Team.
Reporting to the Family Support Manager of the South West Care Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness.
Having worked in a stressful and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change - and how best to help others deal with its impact.
Location:
This post will cover the South West of England, with this position focusing on Bristol and the surrounding area.
What we’re looking for:
· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care.
· A warm, inclusive approach to achieving goals quickly and correctly.
· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines.
· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)
· A persuasive and open communicator, you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates
· A practical knowledge of diversity issues affecting children, young people, and their families – aware that being responsive to others needs and concerns, is essential.
What we offer:
We have a range of fantastic benefits that we offer our employees, including:
- Flexible working hours to balance home and working life
- Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
- Company car for front line care posts
- 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)
- Time off in Lieu
- Access to the Blue Light Card Scheme, and other rewards and discounts
- Bike to work, season ticket loan and payroll giving schemes
- A recommend a friend recruitment bonus scheme
- Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
- Pension scheme where we contribute 5% of your salary and you contribute at least 3%
- The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
- Robust training and development programmes to support your learning and growth
We also have a fantastic learning and development programme - the Anne Harris skills development programme - in which we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be, and feel a valued member of a high performing organisation.
Our Family Support Workers are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, and Introduction to Play.
The programme aims to provide a building block for you to individually tailor your own learning and development needs, with all family support workers having a foundation level of skills within their first year.
About us:
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.
How to apply:
To apply please visit our website via the link.Please disclose on your application form if you have used AI for any part of your job application.
Interview dates: Interview Dates to be confirmed.
Interviews will take place at our South West Care Team office with the dates to be confirmed. We will only contact those applicants who have been successful.
There will be a requirement for flexible working and a full current driver’s licence to accommodate the team and family need. An enhanced DBS disclosure will be required for this post.
Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.
Rainbow Trust is an equal opportunities employer and a Best Companies One-Star rated organisation. Registered Charity No: 1070532
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Floating Support Worker to play a pivotal role in our Complex Needs Service in Kingston.
Sounds great, what will I be doing?
This role provides high-quality, person-centred support to up to 15 Service Users across Kingston, promoting independent living and wellbeing. It involves assessing individual needs, developing personalised SMART support plans, and helping Service Users manage mental health, physical health, finances, and relationships.
The role includes liaising with families, carers, and partner agencies, encouraging engagement in meaningful activities, and supporting access to treatment and employment opportunities. It adopts a holistic ‘Think Family' approach and flexible working
hours. The postholder ensures service delivery aligns with organisational values and contributes to service improvement through co-production and active Service User involvement.
What do I need to bring with me?
You'll need t
o be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
You bring substantial experience supporting individuals with diverse and often complex needs, helping them work towards their personal goals while managing associated risks. You have delivered high-quality floating, outreach, and accommodation-based support, tailoring your approach to each service user's circumstances and promoting their independence and well-being.
With a strong understanding of welfare benefits, housing options, and statutory legislation, you are able to provide accurate guidance and advocacy to ensure clients access appropriate entitlements and services. You are also well-versed in health and safety procedures, particularly when working within service users' homes, maintaining a safe and professional environment at all times.
You are confident in key working, support planning, and risk assessment, ensuring that all interventions are person-centred and outcome-focused. Your knowledge of mental health, substance misuse, and related support needs enables you to respond effectively to complex situations. You collaborate productively with external professionals and partner agencies, ensuring cohesive, holistic support plans.
Organised and IT-literate, yo
u maintain accurate digital records using computer-based case management systems. You also demonstrate a thorough understanding of safeguarding principles and the ability to act appropriately to protect vulnerable individuals. Flexible and proactive, you are willing to travel throughout the borough to deliver responsive, community-based support.
When will I be working?
You will be working Monday to Friday from 09:00 to 17:18
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
Floating Support Worker (Outreach)
We are seeking a motivated individual to provide flexible, person centred support to young people preparing for independent living.
Position Floating Support Worker (Outreach)
Salary £24,136 per year plus benefits
Location Cheshire West and Chester, community based with work from local bases
Hours Full time, 37.5 hours per week including some evenings and weekends
Contract Permanent
Closing date 19th December 2025
About the Role
This is a hands on outreach role supporting young people with care experience as they transition into independent living. You will hold a caseload and work with each young person to build confidence, develop life skills and move towards their personal goals.
Key responsibilities include:
· Completing assessments to identify strengths, needs and goals
· Creating tailored, strengths based support plans
· Working with young people aged 15 and over in their homes and in the community
· Providing practical support with daily living skills, budgeting and managing a tenancy
· Supporting access to education, training, employment or volunteering
· Helping young people apply for benefits and complete forms
· Linking with health, mental health, drug and alcohol and specialist services
· Building positive relationships with housing providers, social workers and partner agencies
· Maintaining accurate records and providing updates at multi agency meetings
· Using a trauma informed approach in all areas of work
· Offering flexible support that fits around young people’s routines, including some evening and weekend work
About You
You will thrive in a role where every day is different and you can make a real impact. You will bring:
· Experience supporting young people with challenges such as mental health needs, substance misuse, offending behaviour or unstable accommodation
· Knowledge of safeguarding and professional boundaries
· Understanding of independent living skills and the steps involved in maintaining a tenancy
· Ability to work independently while contributing positively to a wider team
· Confidence working with external agencies in a multi-disciplinary environment
· Strong organisation and IT skills for case recording and reporting
· A commitment to equality, diversity and inclusive practice
· Access to your own transport and the ability to travel across the area as required
About the Organisation
The employer delivers a wide range of support and housing services for young people and adults at risk of homelessness. We specialise in the provision of services that prevent homelessness, increase the resilience of those we work with and energise opportunities for employment, education, training and volunteering in the communities we work within. Our organisation reaches from Newcastle to London, Greater Manchester and Milton Keynes.
You may have experience in areas such as: Support Worker, Peer Support, Project Manager, Care Caseworker, Youth Project Coordinator, Youth Caseworker, Care Worker, Health Care Assistant, Support Worker, Nurses, Social Care Worker, Care Assistant, #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Job Description
Job Title: | Family Support Worker |
Location | RMC operates four branches located in Birmingham, Wolverhampton, Walsall, and Dudley. The successful candidate will be based at the Birmingham, or Wolverhampton site and will be required to travel to all branches as needed. This is an in-person, on-site role with no hybrid or remote work options available |
Reporting To: | Deputy Regional Resettlement Manager |
Salary and benefits: | £23,500-£25,000 (dependent to experience) Additional Benefits: · Company-matched pension scheme · Employee assistance program · Health and wellness support · Mental health resources · Comprehensive training and opportunities for career advancement |
Hours: | 35 hours per week, Monday to Friday, from 9:00am to 5:00pm. |
Contract: | Fixed term till 31 March 2026 |
Annual Leave: | 21 days + 1 concessionary day and 8 Bank Holidays |
About the Role
The Refugee and Migrant Centre is seeking a dedicated and compassionate Family Support Worker to join our Resettlement Department. As part of our mission to assist refugees and migrants in overcoming barriers to integration, this role will play a key part in helping newly arrived refugees settle into their new communities with confidence and independence.
RMC is a well-established charity with over 25 years of experience working with vulnerable refugees and migrants. We provide a range of services, including immigration advice, housing support, welfare assistance, and employment guidance. Our work ensures that refugees and migrants receive the necessary support to become equal citizens in the UK.
Purpose of the Role
The Family Support Worker will support newly arrived refugees and their families, enabling them to navigate the complex challenges of settling into the UK. Working closely with our multi-skilled resettlement team, you will deliver holistic support to refugees across a range of services, including welfare benefits, housing, health, education, and employment. You will also play a key role in empowering families to build their confidence, independence, and long-term integration into the community.
Main Duties and Responsibilities
Client Support & Case Management:
- Manage a caseload of newly arrived refugee families, providing tailored support to meet their specific needs.
- Conduct home visits and orientation sessions to welcome clients to their new community and complete holistic needs assessments.
- Develop Personal Integration Plans for each household on a quarterly basis, helping them set goals for long-term independence.
- Coordinate support with external agencies and specialists to address clients’ needs, ensuring seamless service delivery.
- Support families with housing, welfare benefits, education, healthcare, and employment.
- Assist with registration for healthcare services (GPs, dentists, opticians) and support with medical assessments.
- Facilitate access to education for children and English for Speakers of Other Languages (ESOL) classes for adults.
- Provide guidance on immigration matters and ensure the correct paperwork is in place, including registering for Biometric Residence Cards and supporting welfare benefit applications.
- Ensure clients are financially supported by applying for relevant welfare benefits and assisting with mandatory reconsiderations as required.
Integration & Independence:
- Help clients develop the skills and knowledge to achieve independence, focusing on self-sufficiency and integration into the local community.
- Support families in securing suitable accommodation, liaising with landlords, housing providers, and relevant stakeholders.
- Provide ongoing orientation on UK systems, including financial rights and responsibilities, social services, and community resources.
- Encourage social integration by organising outings and community events to foster connections with local services and other refugees.
Partnership Working & Community Engagement:
- Work closely with a range of internal and external stakeholders to ensure that refugees have access to the services and support they need.
- Act as the lead contact for other agencies involved in supporting your clients, ensuring a collaborative approach to case management.
- Promote the long-term integration of refugees by identifying and facilitating opportunities for engagement with mainstream services.
Administrative & Reporting Duties:
- Maintain accurate and up-to-date records of client interactions and case progress, ensuring compliance with organisational policies.
- Provide written reports and case updates as required by the Resettlement Coordinator and Manager.
- Contribute to the development and improvement of services based on monitoring and evaluation feedback.
General Responsibilities:
- Uphold RMC’s values, principles, and policies, including those related to equal opportunity, confidentiality, and impartiality.
- Attend team meetings, training sessions, and contribute to service development initiatives.
- Provide feedback and suggestions for service improvements to ensure the best outcomes for refugees and migrants.
- Carry out other duties consistent with the nature of the role and in support of the Resettlement Department’s objectives.
Person Specification
Essential:
- Experience working with vulnerable individuals, particularly refugees or migrants.
- Strong understanding of the challenge’s refugees faces during resettlement and integration.
- Proven ability to manage a caseload and create detailed support plans.
- Experience in working with external agencies and coordinating services for clients.
- Excellent communication skills, both verbal and written, with the ability to engage effectively with refugees, stakeholders, and service providers.
- Ability to manage sensitive and complex cases with a person-centred approach.
- Knowledge of UK welfare benefits, housing rights, and immigration services.
- Ability to maintain accurate records and use IT systems to document casework.
- Cultural competence and a commitment to diversity, equality, and inclusion.
- Ability to work flexibly and independently, including delivering outreach services.
- Fluent in Farsi/Pashto and English.
Desirable:
- Experience working within a multi-disciplinary team, supporting volunteers to achieve client outcomes.
- Knowledge of community languages (particularly relevant to refugee populations) would be advantageous.
- Experience in delivering outreach support to families in their homes and community settings.
- Full UK driving licence and access to a car.
Flexibility
To achieve the objectives of this role, a degree of flexibility is essential. The post holder may be required to undertake duties not specifically listed above, provided they fall within the scope of the role and are appropriate to the pay grade. Accordingly, this job description will be reviewed periodically in consultation with the post holder to ensure it continues to reflect the responsibilities and duties of the position accurately.
Equal Opportunities
We are an equal opportunity employer and welcome applications from all suitably qualified candidates, regardless of gender identity or expression, ethnicity, nationality, religion or belief, age, sexual orientation, disability, or any other protected characteristic. We recruit and develop our people based on merit and their commitment to achieving positive outcomes. We are dedicated to creating an inclusive and supportive workplace where everyone can thrive.
Closing date: Tuesday, 30 September 2025, by 5:00 pm.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
Please note that if you require employer sponsorship to extend your right to work in the UK, the Refugee and Migrant Centre is not able to support visa sponsorship.
Family Support Worker
1-year Maternity Cover
£24,000 pa + Company Car and benefits (including 25 days annual leave, reward scheme and pension)
South West Care Team - Swindon and Wiltshire areas
Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.
About the role:
We are looking to appoint a Family Support Worker to deliver a high-quality family support service as part of our South West Care Team.
Reporting to the Family Support Manager of the South West Care Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness.
Having worked in a stressful and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change - and how best to help others deal with its impact.
This post will cover the South West of England, with this position focusing on Swindon and Wiltshire area.
What we’re looking for:
· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care
· A warm, inclusive approach to achieving goals quickly and correctly
· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines
· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)
· A persuasive and open communicator - you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates
· A practical knowledge of diversity issues affecting children, young people and their families – aware that being responsive to others needs and concerns, is essential.
What we offer:
We are a Best Companies Two-Star rated organisation, an outstanding place to work! We have a range of fantastic benefits that we offer our employees, including:
· Flexible working hours to balance home and working life
· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
· Company car for front line care posts
· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)
· Time off in Lieu
· Access to the Blue Light Card Scheme, and other rewards and discounts
· Bike to work, season ticket loan and payroll giving schemes
· A recommend a friend recruitment bonus scheme
· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
· Pension scheme where we contribute 5% of your salary and you contribute at least 3%
· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
· Robust training and development programmes to support your learning and growth
If you’d like to find out more about these benefits and working with us, please visit our website.
As part of our learning and development Anne Harris skills development programme, we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be their best and feel a valued member of a high performing organisation.
Our Family Support Teams are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, introduction to play.
The programme aims to provide a building block for you to individually tailor your own learning and development needs.
About us:
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.
How to apply:
Please visit our website via the link and complete an application form.
Please disclose on your application form if you have used AI for any part of your job application.
Interviews will take place at our South West Care Team office with the dates to be confirmed. We will only contact those applicants who have been successful.
There will be a requirement for flexible working and a full current driver’s licence to accommodate team and family need. An enhanced DBS disclosure will be required for this post.
Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.
Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds.
We're looking for a kind, compassionate and resilient Specialist Support Worker to join our Mental Health Social Care Service in Ealing.
£29,555.00 per annum, working 40 hours per week.
Want to feel like you're making a difference? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
Annual leave increasing up to 30 days with length of service
Free DBS
Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Cycle to work scheme
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
For a full job description, please visit our website.
Oaklands & St Kilda's is made up of two newly refurbished six-bedroom homes, located close to each other in Ealing, West London. We work with up to 12 young people at a time, providing a safe, supportive, and welcoming environment. Many of the young people joining us are moving on from hospital, stepping down from more intensive placements, or transitioning from Child and Adolescent Mental Health Services to Adult services.
We deliver 24-hour trauma-informed and psychologically informed support. As a Specialist Support Worker, you will take a lead role in supporting young people with more complex mental health presentations - using advanced judgement to identify changes in presentation, contribute to risk planning, and confidently engage with clinical professionals to ensure the right interventions are in place.
If you have strong experience in mental health support, are confident working with complexity, and are passionate about empowering young people to move forward positively in life, we would love to hear from you. This is an excellent opportunity for someone ready to step into a more advanced, professionally influential role within a trauma-informed, recovery-focused environment.
The Specialist Support Worker role involves early shifts (7:30 - 15:30/8:00 - 16:00) and late shifts (14:00 - 22:00) throughout the week, including some weekends each month.
What you'll bring:
Essential:
Significant experience supporting young people or adults with complex mental health needs, ideally in hospital discharge, step-down or supported accommodation settings.
Strong understanding of risk assessment, safety planning and safeguarding, with confidence to escalate concerns appropriately.
Proven ability to work autonomously, make sound decisions and remain calm in high-pressure or crisis situations.
Confident in supporting young people to develop daily living skills, independence and community integration.
Excellent written and verbal communication skills, including accurate recording and information sharing with professionals.
Desirable:
Level 3+ qualification in Health & Social Care, Psychology, Mental Health, or related field, or equivalent professional training.
Experience contributing to multi-disciplinary meetings such as ward rounds, discharge planning or CPA reviews.
Experience mentoring or supporting the development of less experienced staff.
Experience embedding trauma-informed or psychologically informed practices (PIE, DBT-informed work, recovery approaches).
Lived experience applied professionally and appropriately in a support setting is welcomed.
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Family Support Worker - Greater Manchester
£24,000 pa + Company Car and benefits (including 25 days annual leave, reward scheme and pension)
Greater Manchester region
Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.
About the role:
We are looking to appoint a Family Support Worker on a full-time basis (35 hours per week), funded by Kentown Support as part of a developing programme delivering high quality wrap-around care and high-quality family support service as part of our Greater Manchester Care Team.
Reporting to the Family Support Manager of the Greater Manchester Care Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness.
Having worked in a demanding and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change - and how best to help others deal with its impact.
What we’re looking for:
· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care
· A warm, inclusive approach to achieving goals quickly and correctly
· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines
· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)
· A persuasive and open communicator - you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates
· A practical knowledge of diversity issues affecting children, young people and their families – aware that being responsive to others needs and concerns, is essential.
What we offer:
We are a Best Companies Two-Star rated organisation, an outstanding place to work! We have a range of fantastic benefits that we offer our employees, including:
· Flexible working hours to balance home and working life
· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
· Company car for front line care posts
· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)
· Time off in Lieu
· Access to the Blue Light Card Scheme, and other rewards and discounts
· Bike to work, season ticket loan and payroll giving schemes
· A recommend a friend recruitment bonus scheme
· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
· Pension scheme where we contribute 5% of your salary and you contribute at least 3%
· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
· Robust training and development programmes to support your learning and growth
As part of our learning and development Anne Harris Skills Development Programme, we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be their best and feel a valued member of a high performing organisation.
Our Family Support Teams are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, introduction to play, drawing and talking training.
The programme aims to provide a building block for you to individually tailor your own learning and development needs.
About us:
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.
How to apply:
Please visit our website and apply online.
Please disclose on your application form if you have used AI for any part of your job application.
Interviews will take place at our Greater Manchester Care Team office with the dates to be confirmed. We will only contact those applicants who have been successful. If you require any adjustments during the interview process, please let us know.
There will be a requirement for flexible working and a full current driver’s licence to accommodate team and family need. An enhanced DBS disclosure will be required for this post.
Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.
Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds.
Family Support Worker - Essex Care Team
£24,000 pa + Company Car and benefits (including 25 days annual leave, reward scheme and pension)
Essex and surrounding areas, including Romford, Ilford, Harlow, Loughton, Chelmsford
Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.
About the role:
This Best Companies Top 100 mid-sized organisation and Top 20 Charity is looking to appoint a Family Support Worker on a full time basis (35 hours per week), to deliver a high-quality family support service as part of our Essex Care Team.
Reporting to the Family Support Manager of the Essex Care Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness.
Having worked in a stressful and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change - and how best to help others deal with its impact.
Location:
This role covers Essex and surrounding areas, including Romford, Ilford, Harlow, Loughton & Chelmsford.
What we’re looking for:
· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care
· A warm, inclusive approach to achieving goals quickly and correctly
· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines
· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)
· A persuasive and open communicator - you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates
· A practical knowledge of diversity issues affecting children, young people and their families – aware that being responsive to others needs and concerns, is essential.
What we offer:
· We have a range of fantastic benefits that we offer our employees, including:
· Flexible working hours to balance home and working life
· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
· Company car for front line care posts
· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)
· Time off in Lieu
· Access to the Blue Light Card Scheme, and other rewards and discounts
· Bike to work, season ticket loan and payroll giving schemes
· A recommend a friend recruitment bonus scheme
· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
· Pension scheme where we contribute 5% of your salary and you contribute at least 3%
· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
Robust training and development programmes to support your learning and growth
If you’d like to find out more about these benefits and working with us, please visit our website.
As part of our learning and development Anne Harris Skills Development Programme, we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be their best and feel a valued member of a high performing organisation.
Our Family Support Teams are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, introduction to play.
The programme aims to provide a building block for you to individually tailor your own learning and development needs.
About us:
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.
How to apply:
Please visit our website via the link and apply online.
Interview Date to be confirmed
Please disclose on your application form if you have used AI for any part of your job application.
Interviews will take place at our Essex Care Team office with the dates to be confirmed. We will only contact those applicants who have been successful. If you require any adjustments during the interview process, please let us know.
There will be a requirement for flexible working and a full current driver’s licence to accommodate team and family need. An enhanced DBS disclosure will be required for this post.
Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.
Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.
Mind BLMK works across our communities to support positive mental health and wellbeing. Working closely with a range of partners, we offer a number of activities from our wellbeing centres and local venues to make a difference to the mental health and wellbeing of people in Bedfordshire, Luton and Milton Keynes, and our aim is to make sure that no-one has to face a mental health problem alone.
Peer Support Worker
Post no: 655
Location: Luton Wellbeing Centre, Dumfries Street, Luton
Contract type: Permanent
Hours: 7 hours per week, Tuesday (4.5 hours group facilitation + 2.5 hours admin)
Salary: £23,492.03 per annum, FTE (£4,444.44 per annum actual)
We are searching for a Peer Support Worker to join our mental health services. The role is a peer support worker, who use own lived experience of mental health difficulties to support others on their recovery journey through the facilitation of group based, peer support.
Our peer support and recovery services are a key element of the services we offer, and we are looking for someone who can use their own lived experiences to provide support to help individuals achieve their goals.
Service Delivery
- Facilitate Peer Support groups and ensure outcomes which support individuals
- with mental health and wellbeing needs across Luton in line with Mind BLMK’s agreed peer support model and service’s KPIs and contract requirements.
- To support the Service Manager, when required, by assessing individual’s suitability for attending the peer support service in the line with the organisations Access to Services process.
- Signpost individuals to wider services and encourage and support people to access local activities and community services.
- Use own lived experience of mental health challenges to show hope, empathy and understanding in a safe space where people feel accepted. Share ideas and approaches that support the improvement of mental health and wellbeing and embed this in working practices as a peer.
- Work closely with Service Manager to ensure that our peer support service meet the needs of Luton’s diverse community.
- Encourage and support client engagement with Mind BLMK through the influence and participation process, Guarantor Membership, and training opportunities.
- Contribute to maintaining an effective volunteer workforce for the service in line with Mind BLMK’s HR policies, procedures and guidance (workload planning and support).
- Carry out Cash Handling, Health and Safety and Data Collection responsibilities as directed by the Team Leader in line with Mind BLMK’s policies, procedures, requirements and guidance.
Entitlements/benefits:
- 25 days Annual Leave plus Bank Holidays
- Auto-enrolment NEST pension scheme (employer contributes 3%, employee contributes 5%)
- Westfield Health Plan – includes access to everyday healthcare and indemnifies towards the cost of routine health care.
- Discounts available through Blue Light Card & Tickets for Good
- In-house and external Learning and Development as appropriate for the role.
- Flexible Working On request (in line with Mind BLMK policy on Right to Request Flexible Working)
If you have a passion for working in mental health and possess the required skills, we would love to hear from you.
Closedown: 5pm on Monday 2nd December 2025
Please note: We reserve the right to close this advert early if enough suitable applicants apply
Start date: ASAP
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Mind BLMK has been committed to the Mindful Employer charter and the Disability Confident Employer Scheme since 2008.
Please note: Mind BLMK follows Safer Recruitment practices and we are committed to safeguarding and promoting the welfare of children and vulnerable adults. Therefore all our roles are subject to an enhanced Disclosure and Barring Service (DBS) check.
No agencies please.
We are excited to be looking for a Children and Young Person (CYP) Caseworker who will be based from our Ashford office, working 37.5 hours a week, Monday to Friday 9am-5pm. This role is hybrid working delivering support in the community, from home and also as part of our team from our office in Ashford, Kent.
Do you want to make a difference every day? Do you want to contribute to change & improvement for Children and Young People who have been victims of crime?
Do you have resilience & adaptability? Can you work effectively with children and young people?
If yes, then we'd love to hear from you…
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Role
As a Children and Young Persons Caseworker your responsibilities will include:
Directly or indirectly delivering support to children and young people who have been affected by crime. You will further develop and delivering innovative interventions to address the needs of children and young people who been affected by crime.
As a CYP caseworker you will
- Deliver support to young victims of crime using appropriate service guidance
- Maintain and enhance service delivery standards and effectiveness
- Reduce the risk factors around the young people.
- Increase protective factors around the young person
- Increase the young person's resilience level
- Develop and enhance key stakeholder relationships
About You
Ideally, you will:
- have a proven track record of successfully delivering services for children and young people and successful youth engagement in a comparable role, however this is not essential as full training and support will be given
- have knowledge of safeguarding issues relating to children and young people
- have an understanding and knowledge and an active commitment to promoting equal opportunities and diversity
- knowledge of the current issues for children and young people affected by or experiencing crime, domestic abuse and relationship abuse
- understand confidentiality and safe working practice and maintenance of files in accordance with the Data Protection Act and other legal requirements
- have knowledge of the Criminal Justice System and VCOP, awareness of the impact of crime including witnesses attending court and giving evidence
About Us
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form which will clearly demonstrate how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Key Tasks & Responsibilities
1 Provide information, advice and support to parents/carers of disabled children individually and in group sessions
2 Signpost parents/carers to appropriate services for their whole family provided by the statutory sector, voluntary sector and Umbrella
3 Supporting parents/carers to access and engage with services as appropriate
4 To hold a small caseload of families who need early intervention support, providing those families with more intensive support including regular telephone calls, home visits, signposting and attending meetings and appointments with them.
5 To work closely with Umbrella teams, ensuring a smooth handover
6 Develop and maintain strong and effective working relationships with staff working with disabled children and their families employed by other local agencies
7 Develop a high level of knowledge of local services
8 Facilitate a comprehensive range of well supported parent support groups across the area, taking account of geographical and community issues
9 Supporting and directing volunteers to provide peer support and help with group activities
10 Collating and reporting on relevant statistical and other performance information
11 Working with parents/carers to continually improve the service.
General Responsibilities
1 Manage and organise your own time and activities to ensure tasks are prioritised, and agreed deadlines are met
2 Assist with the marketing and promotion of the service
3 Work closely with Parent /Carer Forums and Information, Advice Support Services.
4 Take an active part in continuing to develop own knowledge and skills relevant to the job, attending training as required
5 Keep clear and comprehensive case notes
6 Maintain confidentiality
7 Support parents/carers and young people to express their views
8 Work with parents to identify and develop new ways of providing effective support to parents, including the use of ICT and social media
9 To contribute to Umbrella service reports and bulletins.
Other Requirements
In accordance with relevant legislation, to take all reasonable care of your health, safety, and welfare and that of other people and premises affected by your work
In discharging the duties and responsibilities set out in the job description to ensure compliance with Equal Opportunities policies and principles.
In order to achieve the objectives of Umbrella, the post holder will need to work flexibly, including out of hours
This is not a full and complete statement of duties and responsibilities, which may be amended in the light of changing needs of parents and carers, after consultation with the post holder
Enable disabled children and young people to realise their full potential in an integrated society.
The client requests no contact from agencies or media sales.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Step Down Support Worker to play a pivotal role in our Complex Needs Service in Kingston.
Sounds great, what will I be doing?
We are seeking a proactive professional to deliver person-centred, recovery-focused support across multiple Kingston properties. The ideal candidate will assess referrals, develop SMART support and risk plans, and help service users sustain tenancies, avoid relapse, and build independence. Strong partnership working with external agencies and housing providers is essential, alongside experience in housing management, health access, and promoting social inclusion. The role requires excellent record-keeping, flexibility to meet service coverage needs, and a sound understanding of relevant legislation. You'll represent Hestia positively, support service development, and help service users progress in health, wellbeing, financial stability, and personal goals.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
You bring strong experience supporting individuals with diverse and often complex needs, helping them work towards their goals while managing associated risks. You have a proven track record of delivering high-quality, person-centred support services across a range of needs, promoting empowerment, wellbeing, and independence.
Your in-depth knowledge of welfare benefits, housing options, and statutory duties allows you to provide accurate advice and guidance to service users navigating complex systems. You also maintain a solid understanding of health and safety practices, particularly when working within clients' homes, ensuring both service user and worker safety at all times.
You are skilled in key working, support planning, and risk assessment, enabling you to develop structured, outcome-focused support plans that respond to individual aspirations and changing circumstances. Your understanding of mental health, substance misuse, and related challenges supports effective engagement with clients in a compassionate and solution-focused manner.
Collaborative and professional, you work effectively with external professionals and partner agencies to ensure a coordinated approach to care. You are confident using computer-based systems to record client interactions and maintain accurate records. Committed to continuous improvement, you actively engage in personal development and training, while maintaining a clear understanding of safeguarding principles and how to apply them in practice. Flexible and adaptable, you are willing to travel across the borough to provide accessible, high-quality support.
When will I be working?
You will be working Monday to Friday 09:00 to 17:18
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



Are you looking for a fulfilling & rewarding career?
Vibrance has exciting opportunities for Minibus Driver to join our Blue Skies team in Tower Hamlets.
Candidates applying must have a D1 Minibus licence.
You will join us on a full-time, permanent basis Monday to Friday, working 40 hours per week, 8:00am- 5:00pm Monday to Friday (Part-Time, Relief hours are also available). In return, as our Driver you will receive a competitive salary of £25,000 per annum.
Vibrance is a registered charity supporting adults with additional needs in London and Essex.
We encourage a working environment that at its core is inclusive, pioneering, and has the highest levels of integrity.
About our Driver role:
As a Driver, you'll be driving adults with special needs to and from our day service and local activities. Creating a warm and welcoming journey for passengers and building professional relationships and trust with parents/carers. You will also be responsible for keeping vehicles clean, roadworthy, and ready for each trip.
The service will cover daytimes and will include leisure activities i.e. swimming, community visits, bowling, museums, local parks/farm trips, in house activities including drama and virtual sessions.
Applicants need to demonstrate a good understanding of the importance of empowerment and choice to individuals and their independence.
You will have excellent communication skills and be able to work alongside a passenger assistant member.
You will have a caring and calming nature.
Be willing to have an enhanced DBS and medical check completed.
Skills and experience of our ideal Driver Community Access Worker:
- A caring, patient nature
- D1 licence licence with no more than 6 points.
- The ability to follow instruction
- Adopt a flexible approach to their work
- A willingness and desire to develop
- Be a Team Player
- Effective communication skills in written and spoken English
- Desire to want to make a difference
In return for your skills, knowledge, and experience, you’ll enjoy:
- A comprehensive training programme covering core skills
- Generous holiday entitlement
- Pension scheme
- Rewards and recognition for your service
- AIG Lifeworks Work-life Assistance (24 hours)
- Enhanced Maternity & Paternity Pay
- Flexible Working Options (Subject to service requirements)
- Learning & Development
- Mindful Employer
- Positive about Disability
- DBS online applications paid by Vibrance
- Long Service Awards
- Refer a Friend scheme
To join us as our Minibus Driver, please click apply below – we’d love to hear from you!
Vibrance welcomes applications from all sections of the community including from people with disabilities. As users of the Disability Confident scheme, we guarantee to interview all disabled applicants who satisfy the essential criteria for a job vacancy and consider them on their abilities


