Support Worker Jobs
Administration Officer – England Central
We are recruiting an Administration Officer to provide an effective and comprehensive range of administrative support to workstreams/projects, which will enable the charity to fulfil its function across Central England to a high-quality standard.
What you will do:
Coordinate training bookings, using the diary system, email and databases to ensure training is organised, allocated and delivered.
Create resource pack for colleagues delivering training courses and workshops.
Help to facilitate training delivery nationally, responding to email and telephone enquiries, ensuring preparation, materials, resources, venues, for all events are in place when required.
Help to plan, contribute to and attend PAPYRUS conferences, workshops and events as required.
Collate evaluations and feedback from training and project work.
Act as a first point of contact, including enquiries which may be complex in nature; assessing the nature and urgency of the correspondence and responding or referring to colleagues as appropriate.
Record all enquiries and contacts using the CRM database and ensure that the database is maintained and accurate at all times.
Assist with managing the office diary, arranging and organising meetings/bookings as required.
Manage stock and resources ensuring that the required items are available.
Administer petty cash as required in line with financial processes.
Respond to orders and other requests for information, from stakeholders, by phone, mail and email, according to policy and keep accurate and up to date records.
Undertake general clerical and administrative tasks to support the service as required (e.g., posting items, photocopying, scanning).
To be successful in this role you will have:
Demonstrable experience in an office administrator role or equivalent
A good working knowledge of Microsoft packages (e.g., Word, Excel, Access, PowerPoint) and hands on IT experience of database packages including electronic filing systems and online platforms.
Ability to work effectively with internal and external stakeholders.
Ability to resolve issues and identify solutions, seeking support and guidance where required
Salary: £23,114 per annum (NALC Scale SCP 4) progressing by increments to £23,893 per annum (NALC Scale SCP 6)
Benefits: You will receive 28 days annual leave plus Bank Holidays (pro rata for part time workers), an attractive pension scheme, Simply Health membership and enhanced sick pay. Please visit our website for more details.
Hours: 36 hours per week
Location: Birmingham (6, Embassy Dr, Birmingham B15 1TP) with some travel across Central England, and occasional travel across the UK.
Contract: Permanent
Closing date: 19th May 2024
Interview date: W/C 27th May 2024
We reserve the right to close the vacancy earlier if we receive sufficient applications so, please submit your application as soon as possible.
PAPYRUS is committed to the principle of equal opportunity in employment and its recruitment policies are designed to ensure that no job applicant or employee receives less favourable treatment on the grounds of age, disability, gender re-assignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.
PAPYRUS is committed to safeguarding all children, young people and adults at risk that interact with the organisation. The organisation recognises its responsibility to safeguard the welfare of these vulnerable groups by a commitment to procedures to protect them. The charity expects all staff and volunteers to fully support and promote these commitments.
The client requests no contact from agencies or media sales.
Hampton Trust is a leading domestic abuse charity with a focus on tackling the root cause of domestic abuse and criminal behaviour. We pride ourselves on being innovators in our field, highlighting gaps in service and testing new approaches.
Job Title: Caring Dads Practitioner
Hours: 22.5 hours per week across 3 days.
Salary: £16,200 per annum (£27,000.00 Full Time Equivalent)
Base: Ashurst / Colocation venues, Southampton
Contract: Part Time - 12 months Fixed Term Contract (extension subject to funding)
Caring Dads exists to change current practice to better include fathers in efforts to enhance the safety and well-being of their children. The practitioner will work directly with fathers with an aim to improve relationships with their children, families, and co-parents/carers. This will include promoting the service to a range of teams across Hampshire and Southampton, to generate programme referrals. You will work closely with Hampton Trust domestic abuse perpetrator service to identify client suitability for the Caring Dads programme.
As the Caring Dads Practitioner, you will be required to deliver the Caring Dads and Accredited Domestic Abuse Prevention Training (ADAPT) Programme. This includes one to one support and group work. Groups are delivered on weekday evenings; you will be required to deliver one group work sessions per week.
You will undertake treatment and risk assessments of individuals causing harm in their relationships; this includes active case/risk management of families living with domestic abuse. Although this position is based in Ashurst, you will be co-located into social work teams across Hampshire three days per week, with an aim to providing support and advice in identifying suitable families for the Caring Dads and ADAPT programme.
Please see application pack for a full job description and persons specification.
We encourage growth and self-awareness within this post.
Rewards and Benefits of working for Hampton Trust
To ensure equality of treatment and opportunity for all employees, Hampton Trust have a competitive salary banding structure. New starters will start on the minimum point of the relevant pay band advertised, salary increases within the band and promotions are awarded based on annual performance reviews.
Benefits:
- Casual dress
- Contribution pension scheme - NEST with 3% company contribution.
- Sick pay
- Free onsite parking
- 25 days annual leave - increasing to 3 days after 3 years and an additional 2 days after 5 years
- 8 Days Bank Holiday
- Additional leave for your birthday
- Ongoing training and development
- Free flue jabs
- Access to free clinical supervision sessions
- Free DBS checks
We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We aim to encourage a culture where people can be themselves and be valued for their strengths. We seek to attract and employ the best people from the widest talent pool, reflecting the diverse range of people we support.
Closing: Position will remain open until filled.
Interviews: To be scheduled – Please note, successful candidates will be asked to attend an in-person interview at our office in Ashurst, Southampton.
All posts are subject to Enhanced DBS checks & satisfactory references.
Next steps:
For a recruitment pack including a full job description and further information on how to apply, please visit our website.
In your application please include:
· A cover letter explaining your motivation for applying and outlining how you meet the criteria detailed within the person specification
· A full CV including education, professional qualifications and full employment history showing responsibilities and relevant achievements.
*********Please note CV's without a cover letter will not be accepted*********
Hampton Trust is committed to improving and finding ways of creating a more diverse workforce and we welcome applications from all sections of the community.
The client requests no contact from agencies or media sales.
Job Description
Voluntary Action Harrow is looking for a Health Inequalities & Community Engagement Officer to work within our Stronger Communities team. Stronger Communities aims to remove barriers to accessing healthcare, increase community engagement and co-production and reduce health inequalities in the borough of Harrow. We are particularly interested in increasing engagement from communities in deprived areas and encouraging applications from those who might be under-represented in our work.
Responsibilities
- To create and share accessible information resources for community groups and individuals.
- To manage and update social media channels and our easy-to-use website, creating accessible graphics that help promote the work we are doing.
- To deliver and attend community events, aiming to raise awareness about health issues and making sure communities have access to accurate information.
- To carry out light-touch research, so we are able to feed-back the views of communities to policymakers. .
- To develop positive working relationships and clear communication with other local voluntary & community sector (VCS) organisations and healthcare providers.
- To help other VCS organisations improve awareness and engagement of health inequalities and disparities.
- To organise and support representation at community meetings, forums and networks, encouraging attendance.
- To develop and deliver on-the-ground awareness, focusing on areas with high footfall, such as train stations, supermarkets etc.
- To utilise and support management of volunteers in the facilitation of role.
- To support the creation of reports, presentations and feedback
- To support and communicate campaigns through newsletters and communication channels.
- To build and maintain relationships with people from different communities who are willing to share their stories to be used as case studies to promote our work.
- To maintain and update records on our database.
Skills, Competencies and Behaviours
- Ability to carry out community outreach/engagement work within different communities
- Ability to work to address health inequalities
- Can communicate and engage with individuals from varied backgrounds
- Demonstrates strong management of stakeholder relationships
- Can collate, analyse and interpret information from communities
- Can use social media in a project or work-related setting.
- Previous experience using the following, or programs/platforms similar to them: Google workspace and docs, Canva, Wordpress.
- Demonstrates strong administrative skills and abilities
- Can turn activities and services into compelling content, with engaging calls to action.
- Ability to adjust to the ever-changing needs of the organisation, different priorities and multi-task efficiently.
- Can identify key stakeholders and conversations where we can engage so as to better showcase our work and expand our reach.
- Resourcefulness to work with a limited budget.
- Ability to take the initiative to develop this role and make the most of the opportunities available.
- A keen eye for detail
Who are we?
Voluntary Action Harrow Co-operative work with the local community providing information, training and guidance.
Based in Harrow, we are a not-for-profit co-operative owned by our workers. We have in-depth knowledge of the local area and of who’s doing what. Our members collectively have over 35 years’ experience in the voluntary, community and social enterprise sector, specialising in capacity building in a variety of different organisational development areas.
We’ve worked with a diverse range of local organisations, from small community groups, to regional and international charities. We also run, manage and co-ordinate projects, working with local people and groups to help them make a difference in their local community.
Support available to the successful candidate
You will be working within the Voluntary Action Harrow Stronger Communities Team, who hold a huge amount of knowledge and have good relationships with charities and community groups across Harrow.
Voluntary Action Harrow Co-operative aims to be an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
This role description can be requested in large print.