Support Worker Jobs
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Are you passionate about empowering and supporting carers?
This is an exciting opportunity to work for a Queen’s Award winning charity supporting unpaid carers in the London borough of Redbridge. You will give advice and information to carers and work closely with them to develop person centred support plans. You will work within a Community Support Team to deliver peer support groups, wellbeing activities, advice surgeries, outreach and events across the borough.
If you have experience of 1-1 support work and of providing advice and information, particularly around welfare benefits, this could be the perfect role for you. We are looking for someone with an understanding of carers issues and experience of working with people from diverse communities. This is a varied and demanding role requiring good communication and time management skills and a common sense approach to helping others. Your skills and experience will make a positive difference to the lives of carers and their families.
This is a part time 21 hour per week post mainly based in Ilford with some community outreach and home working.
Please read the Job Description/Person Specification before completing the application.
Failure to address the requirements of the Person Specification may result in applications not being shortlisted.
Our mission is to make a positive difference to the lives of unpaid carers in the diverse communities of Redbridge
The client requests no contact from agencies or media sales.
About us
Crisis is the national charity for people experiencing homelessness. We know that homelessness is not inevitable. We know that together we can end it.
This is a key role as you will be part of a member’s journey out of homelessness. We aim to achieve stability in the person’s situation and work towards long lasting and sustainable change, using coaching principles and methodology.
Contract: 12-month fixed term contract
Hours: x2 vacancies 21 hours per week (part-time) OR x1 35 hours per week (full-time)
For the full-time vacancy we encourage applications from candidates who work in the sector or with any of our partner organisations and are currently looking for external secondment opportunities.
Location: Crisis Skylight Newcastle, City House, City Road, NE1 2AF
About the role
As a Housing and Homelessness Practitioner, you will be part of the coaching team to help motivate members with varying levels of engagement within the Skylight; some practice will be planned and structured with others more complex and requiring a multi-agency response.
The key to success will be your ability to integrate with the client services teams on a day-to-day basis; to make collaborative, consistent and psychologically informed relationships with colleagues and members.
About you
As part of the Lead Worker team you have a real opportunity to demonstrate your empathy for people experiencing homelessness. Sometimes members are distressed by their situation and this role would suit someone who is resilient, tenacious, compassionate, and creative. You will work as part of a busy team in a fast-paced environment and an ability to communicate effectively and prioritise competing demands are essential.
You will have experience in homelessness (directly or within a relevant sector) and have demonstratable skills in understanding homelessness legislation and advocating on behalf of people. We know that there are many factors that play a significant part in someone's homelessness including issues with health and wellbeing, financial security, social networks etc. Experience of offering support in these areas is essential and transferable skills welcome.
You will have a track record of working with partner agencies, developing, maintaining strong working relationships, and collaborating to achieve the best outcomes for members.
You will be interested in evolving your skills and playing an active role as we continue to develop our service and coaching principles further.
You will need to align with our organisational values that hold us accountable in assisting our members to improve and relieve their homelessness and demonstrate this through your work and behaviours.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
As a member of the team, you will have access to a wide range of employee benefits including:
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Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
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Pension scheme with an employer contribution of 8.5%
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28 days’ annual leave
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Enhanced maternity, paternity, shared parental, and adoption pay
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Flexible working around the core hours 10am-4pm
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And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How to apply
If this sound likes the opportunity for you, please click on the 'Apply for Job' button below.
Closing date: Sunday 2 June 2024 (at 23:59)
Interviews are expected to be held on Wednesday 12 June 2024 at Crisis Skylight Newcastle, City House, City Road, NE1 2AF.
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
Support Officer
We take great pride in the personalised, tailored support we offer, no matter what difficulties someone is facing, and the feedback we get from the people we help, who consistently tell us we’ve made a life changing - even life-saving - difference.
Our support services team is at the very heart of that and we have an unusual opportunity for someone amazing to come and be part of it.
The Role
There’s no such thing as a typical day in the LionHeart support services team as the cases we support are as individual as everyone who calls us. We support people from the very beginning of their careers as graduate surveyors or apprentices, through to retirement and beyond. You could be supporting someone through illness or work-related stress, arranging legal support or counselling, or helping someone who’s been out of work become more confident in their interview skills.
You'll operate the helpline on a rotational basis, providing information, advice and support for the professionals who get in touch, no matter what challenge they are facing. You will manage your own caseload, providing a tailored package of support to meet need and encourage steps towards independence - ranging from people who need short-term help and advice or access to a single service, to more complex situations where you may work with someone over several months providing multiple services.
We’re looking for someone who is well-organised and can work independently, yet is a good team player who can work with colleagues and external partners to provide the best support possible for RICS professionals and their families.
We want someone who has at least three years’ experience of working/ volunteering in a supportive role with members of the public, with excellent communication skills and great attention to detail. Most important of all is the ability to deal compassionately with individuals, while maintaining confidentiality at all times especially when handling sensitive information.
As an employer, we pride ourselves on a real commitment to work-life balance and a fun, flexible and exciting working environment that is fully inclusive and welcoming.
We also offer training opportunities and staff development days.
We would like to encourage diverse applicants for this position as we are actively seeking to diversify the team throughout the organisation.
The shortlisting process will be anonymous in order to mitigate unconscious bias and ensure a level playing field for all applicants. This means that the shortlisting panel will not have your name, address or any other demographic or other characteristic information at the point of shortlisting.
We are proud to be a Disability Confident Committed Employer. If you have a disability and you meet all minimum requirements of the job as set out in the JD and Employee Specification you will be put forward for interview.
For further details, a job description and application form please visit our website.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Job Purpose
This role sits within our crisis alternative service, Safe Space, which is an out of hours service providing a safe and welcoming space for people who are feeling distressed and experiencing crisis. The service operates 365 days a year from 12:00 (midday)-11:30pm across all of our boroughs.
This role is for our Ealing Safe Space, 4:30pm - 11:30pm. You may be required to cover at other locations across Hammersmith & Fulham, Ealing and Hounslow.
Staff within the service will provide person-centred, practical and emotional support, face to face or via telephone on a one-to-one or group basis to individuals experiencing mental health crisis.
The objectives of the service include:
- To improve the mental wellbeing of people experiencing mental health crisis in HFEH.
- To provide support to clients accessing the service- for instance: signposting, de-escalation, planned wellbeing activities etc.
- To contribute to an improvement in individual mental wellbeing.
- To remain a source of independent support for all clients.
- To treat service users with respect, dignity and personalised support
- To raise awareness of mental health services available with the goal to improve long term mental health and reduce social isolation
- To increase self-management skills of those accessing the service
- To reduce the use of police, ambulance and statutory mental health services whilst experiencing crisis.
- To reduce the use of statutory crisis services by people experiencing mental ill health without positive outcomes for the individual.
The Role
The role of the team manager will be to support the rest of the team in delivering interventions on a one-to-one and group basis. The role will also involve triaging and assessing all clients accessing the service, signposting and delivering collaborative self-management plans with clients to improve mental wellbeing. The role will also include line management and supervision of support workers within the service. Team managers are responsible for management of their site; including report writing, audits and being the named manager for the site. This role directly supports the service managers in keeping to a high standard service.
You can download a PDF of the job description for this role at the bottom of the page.
Key Responsibilities
See attached job description for full list of responsibilities
- Providing a person centred and recovery orientated approach in all aspects of the roles and responsibilities.
- Guiding the team, responding to referrals and planning each shift in terms of staffing, activities and case allocation
- Understanding of risk and risk management
- Understanding safeguarding adults and children processes and legal requirements
- Understanding of safety planning and de-escalation
- Experience of working with challenging behaviour
- Working collaboratively with clients to understand their needs and developing flexible and realistic crisis support packages/person centred plans
- Promoting people’ rights and responsibilities
- Considering each person as an individual
- Listening to clients and encouraging positive steps towards self-management of crisis and recovery
- Providing advice, information, practical and emotional support to clients
Person Specification
See attached job description for full person specification
- Minimum of 1 year working in mental health services and with clients experiencing mental health distress and crisis
- Experience of line management within a mental health setting
- Experience of de-escalation
- Experience of managing challenging behaviour and dealing with clients with complex needs
- Evidence of continual professional development
- Understanding of the Recovery Model in mental health
- Understanding of the principles of trauma informed care
- Understanding of suicide prevention and safety planning
- Experience of managing safeguarding risks and understanding legal requirements for safeguarding adults and children
- Understanding of how to report and mitigate risks
- Understanding of the relationship between mental health and social issues and how these issues may impact on physical, mental and emotional wellbeing
- Understanding of relevant legislation and policies
- Understanding safeguarding adults and children processes and legal requirements
- A good understanding of mental health conditions
- Experience of working with vulnerable individuals
- Capacity to work within an agreed shift pattern
- Experience of delivering information and advice (housing, benefits, debt etc)
- Experience of non-clinical, therapeutic interventions like psychoeducation
- Ability to work out of hours and on weekends
Disclosure and Barring Service Check
HFEH Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Equal Opportunities
We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.
The client requests no contact from agencies or media sales.
Prospectus are delighted to be working with Your Place in their search for an Interim Support Worker (Employment Lead).Your Place’s mission is to build hope and enable lasting change to end homelessness for people in east London. They are a growing charity, helping people who've lost their homes to regain their self-belief and rebuild their lives.
This is a role offered on a 3-4 month contract, on a full-time basis, based on Barking Road, London. The salary for the role is between £28,080-£32,240.
The Interim Support Worker (Employment Lead) will report to the Team Manager and be responsible for the service delivery of an effective, high-quality, person-centred support service to residents with a range of medium to high needs. The postholder will temporarily lead on developing employment, training, and education (ETE) opportunities for residents. A key element of this role is developing positive relationships with residents as well as developing partnerships with potential employers and community partners.
To be successful, you will have demonstrable experience within the local authority, voluntary, independent, charity or social housing sector. You will have experience of providing personalised advice, coaching and support to individuals facing homelessness or other forms of social exclusion. You will have an awareness of issues facing people that experience homelessness or rough sleeping. You will also have an understanding of ETE (education, training and employment).
You will have excellent customer service skills and the ability to build rapport with internal and external stakeholders. You will have strong IT literacy skills, especially Microsoft Office. You will be a team player who can also work on their own initiative and have strong organisational skills.
As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.
Senior Ecologist
(North England)
£36,629 per annum (pro rata for part time hours)
(Ref: SUS4243)
Part Time 18.75 hours per week – happy to talk flexible working
Contract – Fixed term until July 2025
Base: Hybrid - Sustrans offices in Manchester and Leeds with the flexibility to work from home
About the role
We are looking for a new team member to use their skills and experience to make a difference to peoples’ lives, encourage sustainability and help protect and improve the natural environment.
Our vision and mission have never been more relevant. Across the UK governments are pledging investment and action on walking and cycling with an increasing demand for high quality infrastructure. As part of this we are keen to further develop the National Cycle Network as a network for nature, as well as people. To help achieve this Sustrans produced a Biodiversity Action Plan (BAP) in October 2023.
As the Senior Ecologist you will advise staff on all ecological aspects of Sustrans work across the north of England, as well as parts of Scotland and Wales (as required).
In collaboration with colleagues and partners across a wide range of disciplines, you will undertake field surveys, manage ecological and arboricultural sub-consultants, prepare reports to support planning applications and use your expertise to help shape the design of new walking and cycling paths so that they benefit people and wildlife.
Candidates should be based within the geographical area with regular travel expected to either hub base in Manchester or Leeds.
About you
You should be a skilled ecologist with significant experience in relevant previous roles and a higher-level vocational qualification, or degree in ecology or associated subject.
Your expertise will help to embed best ecological practice across the charity and shape our approach to delivering biodiversity improvement as part of route management and construction activity across the UK, with an emphasis on projects in our Northern region.
As an excellent communicator, you will have good verbal and written communications skills demonstrable in ability to communicate effectively to a range of different audiences. You will also be skilled in ecological report writing including reviewing and interpreting third party reports.
Sustrans has a long-term commitment to being a charity for everyone - reducing inequality, valuing diversity, enabling inclusion and ensuring all people are treated with dignity and respect. We aim to be a truly inclusive employer and welcome applications from people from all parts of the community, in particular from under-represented groups.
What we offer
In return we can offer true hybrid working to suit individual circumstances and a flexible, supportive and rewarding working environment.
Wellbeing
- 28 days’ leave per annum plus bank holidays for full-time working
- Ability to buy an extra week of annual leave (pro-rata for part-time staff)
- Staff volunteer days
- 24/7 free, impartial and confidential support service
- We are members of the Green Commute Initiative and Cycle Scheme who both offer cycle to work schemes
Financial
- Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Sustrans
- Bike, computer and season ticket loans
- Discount benefits
- London Weighting Allowance of £4,530 for all those living within a London Borough (32 local authority districts plus the City of London)
- Death in Service benefit – 3 x annual Salary
Family Friendly
- Enhanced maternity and paternity pay
- Flexible Working practices (full time hours are 37.5 per week, Monday - Friday)
Additional information
- Closing date for the receipt of completed applications is 09:00, Monday 10 June 2024.
- Interviews will take place via MS Teams or in person in the Leeds office between 20, 21, 27 and 28 June 2024.
About Sustrans
At Sustrans you'll be part of a movement to make it easier for people to walk and cycle.
We're all here to change things! You’ll be part of an incredible community of talented, passionate, creative, problem solvers all working together to change things for the better. We act locally and think big - we have a vision of a society where the way we travel creates healthier places and happier lives for everyone.
You'll be questioning the status quo and daring to imagine a different world. You'll work on exciting, impactful projects that will stretch and empower you and you'll be rewarded by seeing the difference you make to people, communities and the planet.
We believe including everyone is central to who we are and what we want to achieve, we welcome difference and pride ourselves on creating a culture where you can be yourself and where your wellness is supported.
You'll be guaranteed to make friends for life and work with a team that is incredibly flexible, supportive, ethical and fun.
PERMANENT – FULL TIME – ON-SITE
MUCH HADHAM, HERTFORDSHIRE
About the role
We are seeking a professional, caring and sensitive Positive Behaviour Practitioner to join our committed Therapy Team. Following the therapeutic model of positive behaviour, you will work as an autonomous practitioner to support our children, learners and residents with epilepsy and complex learning difficulties across St Elizabeth’s.
This rewarding role will see you be responsible for the formulation of individual behaviour support plans, ensuring your caseload is effectively managed at all times. You will liaise closely with families and other professionals involved in the persons care and support, therefore excellent communication skills are a must. You will work closely with the wider MDT, to ensure a holistic and high quality approach is adopted.
You will predominately work Monday – Friday 9am – 5pm, with one late shift per week to meet the needs of the service.
About You
To be considered for this position, you must have a Bachelor’s degree in a relevant field or equivalent professional qualification but also experience of working with young people with varying degrees of learning disabilities and who have complex diagnosis.
You will have a motivational approach and able to influence your fellow colleagues in working with young people who present behaviour that is challenging. The successful candidate will have excellent knowledge of best practice in positive behaviour support, de-escalation, crisis management and physical interventions, with the ability to plan and work through complex issues.
Why work for us
Based across 60 acres of beautiful countryside, St Elizabeth's is a charity supporting children, young people and adult day clients with epilepsy and other complex medical conditions.
Over the past 120 years, St Elizabeth's has grown and developed to comprise a non-maintained special School for both boarders and day students, a specialist Further Education College, domiciliary care for College learners, Supported Living in the community, a comprehensive Day Opportunities programme for adult day clients and 24-hour health provision provided by specialist nurses and therapists.
In addition to excellent staff training, our employees are also rewarded with various other benefits offered as part of your employment:
- 27 days’ annual leave per annum
- Eligible for Blue Light card – discounts on big brands!
- Discounted gym membership
- Employee recognition scheme
- Life assurance
- Free on-site parking
- Recommend a friend payment up to £500!*
- Confidential employee assistance programme
- Fully paid for DBS
- Contributory pension scheme - eligible employees are automatically enrolled after 3 months at 5% (3% employer contribution)
- On-site accommodation from £200 per month for allocated roles
- *terms and conditions apply
How to apply
Please complete an application form and upload an up to date CV on our website. All offers are conditional and subject to receipt of satisfactory pre-employment checks and references including an enhanced DBS check. Please note we are not on a public transport route. The salary range advertised is based on full-time equivalent and appointment on the scale is dependent on the role, qualifications and experience.
Applications will be reviewed and interviews scheduled on a rolling basis; therefore, we recommend that you apply sooner rather than later. We reserve the right to close an advert if we receive sufficient applications ahead of the deadline. If you require reasonable adjustments at application or interview stage, please do let us know as soon as possible.
Equality, Diversity & Inclusion
At St Elizabeth’s we embrace diversity and aspire to create a diverse and inclusive working culture. We are proud to be recognised as an Investor in People and to hold Disability Confident status. We are an equal opportunities employer welcoming all applications from across the community.
Safeguarding
St Elizabeth’s Centre is committed to safeguarding and promoting the welfare of children, vulnerable adults and young people. The successful applicant will be required to undertake an enhanced disclosure through the Disclosure and Barring Service. Some of our positions involve regulated activity relevant to vulnerable children, adults and young people. It is a criminal offence for people who are barred from working in regulated activity to apply for roles that require them to work unsupervised with that particular group. Our vacancies are exempt from the Rehabilitation of Offenders Act 1974.
Registered Charity 1176777
#IND002
REF-214 143
Do you have a genuine interest in supporting vulnerable adults to transform their lives?
We have an exciting opportunity for an enthusiastic and dedicated person to join the Westminster Mental Health Pathway to support clients who are supported by community mental health teams and who have a history of homelessness and complex psychological and mental health issues. You will be joining a team dedicated to providing clients with a safe environment in which to build their confidence and promote opportunities for positive steps to inspire hope and bring about real and lasting change for our clients.
In the role of Recovery Worker you will oversee a caseload of clients, working with a person centered approach towards their individual recovery. You will provide essential support and advice; empowering them to make relevant changes to thrive in their community. You will also work in partnership with a multi-disciplinary team of support staff, specialist staff and external partners and will be responsible for providing guidance and support to our residents, staff and visitors. Recovery Workers work flexibly on weekly shift rotas that include evenings, weekends and bank holidays.
About you
· We believe in lived experience; we are looking for inspirational, committed individuals who have the ability to use their own experience to provide encouraging; empathetic and consistent support to vulnerable people.
· This role will suit those with personal experience of homelessness, mental health issues and distress and who may have used homelessness, mental health, criminal justice; alcohol use, substance use, and/or recovery services.
· The understanding and experience of mental health models such as Person Centered Approach and Open Dialogue.
· Strong communication, influencing and reasoning skills and the ability to network and build effective relationships with a variety of different people.
· Excellent organisation, and problem solving skills and the ability to manage your workload and prioritise effectively.
How to apply
To find out more and apply please go to the St Mungo’s careers page on our website.
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
Closing date: 10am on 30 May 2024
Interview and assessments on: 11 June 2024
The client requests no contact from agencies or media sales.
We have a new and exciting role in the London Victim and Witness Service, we are currently looking for a Male Independent Domestic Violence Advocate - Housing Specialist to join our specialist team supporting male victims. The roles will be home and office based, covering the whole of London, full time working 37.5 hours per week.
Do you want to join a committed and inspiring team? Do you want to help make a real difference every day? Do you want to contribute to change & improve the quality of lives of male survivors of domestic abuse?
Do you have resilience & adaptability? Can you work effectively with a focus on safety and customer service and care?
If yes, then we'd love to hear from you.
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holiday (pro-rata for part time roles)
- £500 bonus paid on successful completion of probationary period (pro-rata for part time roles)
- Pension with 5% employer contribution
- Enhanced sick pay allowances & maternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the role:
This role is home and office based, with travel throughout London. As a Male Independent Domestic Violence Advocate you will: -
- Ensure that male survivors' safety and housing needs are met, provide specialist support for survivors at the moment of crisis.
- Provision of advocacy; supporting survivors to access safe accommodation, ensure that the service prioritises the safety, security and dignity of service users and their children
You will need:
- an understanding of domestic abuse & its impact
- knowledge of risk assessment, safety planning &risk management
- an understanding of Safeguarding issues &the legal responsibilities surrounding these issues
- knowledge of Housing Law, able to provide up to date advice & information to victims
- experience of working with housing agencies or in a housing setting in the context of domestic abuse
- strong communication, negotiation and advisory skills, both written and verbal when interacting with a range of agencies and individuals. Understand and be committed to equal opportunities and diversity issues in policy and practice
- strong crisis management skills and the ability to deal with stressful & difficult situations.
- The ability to speak a second language is desirable: specifically Arabic or Urdu; Sylheti/Bengali, Hindi, Tamil, Turkish, Kurdish, Polish, Gujarati, Somali, Yoruba, Akan, French, Lingala or Igbo is desirable.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
SENIOR YOUTH AND COMMUNITY WORKER
LOCATION: ENACT, 52 ISLAND CENTRE WAY, ENFIELD, EN3 6GS
HOURS: FULL TIME (40HRS PER WEEK)
RESPONSIBLE TO: YOUTH AND COMMUNITY TEAM LEAD
SALARY: £28,000 - £32,000 PER ANNUM
Are you a passionate about youth work? Looking to use your skills and experience to inspire young people through projects based on the needs identified in Enfield? Are you motivated to create opportunities that include young people’s voices?
Enact have a vacancy for a Senior Youth and Community Worker to lead our open-access community youth provision. We are looking for an experienced youth practitioner to manage our youth team and work within the enact team to develop a range of engaging activities and training opportunities for young people with particular focus on those aged 10 to 19 in the Enfield community.
The Senior Youth and Community Worker needs to be a passionate, enthusiastic and professional. They will lead the youth team to create community-based opportunities for the whole family, in accordance with the ethos and values of Oasis. The Senior Youth worker will also support the enact team to develop and be involved in community cohesion projects involving children, families and youth.
Enact actively encourages continued professional development and opportunities for further education for all its staff.
To apply, email your CV including a Supporting Statement for further details please visit the Oasis Charity Jobs website. Your Supporting Statement should be no more than two A4 pages and must address the following question:
“Please expand on your CV to tell us about relevant skills, experience and qualifications you have, that relate to the job description and person specification.”
The closing date for applications will be Wednesday 5th June 2024. If successful you will be invited to formal and practical interviews. You must be able to attend both interviews in one week and can last up to 1.5 hours.
· Wednesday 12th and Friday 14th June 2024
We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups. If you require any assistance to overcome potential barriers, please let us know.
Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos. We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.
The successful candidates must have the right to work in the UK. Oasis cannot assist with sponsorship or visas.
Oasis supports Equal Opportunities. Registered Charity No. 1163889
The client requests no contact from agencies or media sales.
Do you want the unique opportunity to work in a fast-paced service, delivering exceptional support to families bereaved by and witness to homicide; coordinating a tailored package of support to service users and their families?
Would you enjoy working closely with Police Major Crime teams providing briefings on the work we do in the Homicide Service (HS)? If yes, then we'd love to hear from you...
We have an exciting opportunity for a Homicide Caseworker to join our team, you will be based in Lancashire and GMP working 37.5 hours a week. The team you will be joining within HS covers North West/North Wales.
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the role:
You will be joining a passionate and committed team who provide high quality and bespoke support to service users. We pride ourselves on exceptional trauma informed advocacy and support to all service users.
You will be driven to make a difference every day with the ability to focus on the needs of vulnerable service users. You will have resilience and adaptability; understand the importance of professional boundaries; have excellent listening skills and the ability to demonstrate empathy. You will enjoy the challenge of a busy caseload and will be able to demonstrate the excellent organisation skills essential to managing a demanding and diverse workload.
As a fully trained Homicide Family Caseworker you will be responsible for managing your own complex caseload to the highest quality standards.
You will need to be able to travel to home visits within, and occasionally outside of area, and therefore a driving license and use of a car are essential. You will be reimbursed for all travel costs.
Please read carefully the attached Job Description and Person Specification for further details, this is essential for your application. You will need:
- Understanding of the impact of crime on victims.
- Effective verbal and written communication skills.
- Proven track record of successfully delivering services and working directly within a statutory, voluntary or multi agency setting(s).
- Ability to balance competing needs and priorities.
- Ability to work independently and as part of a team.
- A successful track record of building effective working relationships across internal and external stakeholders
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe having a diverse workforce at all levels allows us to represent the communities we serve and connect better with people affected by crime. We believe this can be achieved through attracting, developing and retaining a diverse range of staff from many different backgrounds. We therefore welcome applicants from all communities and monitor the diversity of applicants to analyse if we are representative of the communities we serve in terms of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, age and socio-economic status. As part of our commitment to the Race at Work Charter we would particularly welcome applicants from BAME communities
How to apply:
To apply for this role please follow the link below to the Jobs page on our website, and complete the application form demonstrating how you meet the essential shortlisting criteria. Please give examples where appropriate, and show your aptitude for post. Please ensure you answer each shortlisting criteria including the need to drive and have your own mode of transport.
We looking forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Child Bereavement UK helps families to rebuild their lives when a child grieves or when a child dies.
We support children and young people (up to the age of 25) when someone important to them has died or is not expected to live, and parents and the wider family when a baby or child of any age dies or is dying.
We provide training to professionals in health and social care, education, and the voluntary and corporate sectors, equipping them to provide the best possible care to bereaved families.
Role: Bereavement Support Service Lead – Birmingham
Rate: £37,500 per annum
Hours: 37.5 hours per week
Contract: 3-year fixed term contract
Reporting: Head of Support Services
Base: Hybrid working from Child Bereavement UK’s Centre in Birmingham and home
Child Bereavement UK is delighted to have been awarded a grant from The National Lottery Community Fund and we are now starting the process of establishing a new Bereavement Support Service in Birmingham. This is an exciting opportunity to join Child Bereavement UK as we look to recruit a full time Bereavement Support Service Lead, to lead and manage a team to set up a new service in Birmingham that will provide bereavement support to individuals, couples, families and in group settings.
The postholder will lead in the provision, coordination, evaluation and ongoing development of a new bereavement support service in Birmingham. The new service will ensure that families and professionals can access high-quality bereavement support when a baby or child has died, or when children or young people are bereaved. They will also support the strategic development of the Charity’s service in Birmingham.
In this role you will:
- Lead/manage/contribute to establishing and developing the provision of a blended model of bereavement support in Birmingham
- Provide training, consultancy and support for professionals whose work brings them into contact with bereaved families
- Collaborate with partners to establish and develop a bereavement support services in Birmingham
- Work closely with The National Lottery Community Fund to ensure all outcomes of the project are achieved through regular monitoring and reporting.
Child Bereavement UK offers a generous package of benefits including an employee assistance programme, 5% pension contribution and life assurance scheme.
Applicants should have a recognised, health, social care, or counselling qualification, experience in working with children, young people and families, excellent communication skills and be passionate about supporting bereaved families and those whose roles bring them into contact with these families.
Closing date: Wednesday 29 May 2024
Interviews: Monday 3 June 2024 in person (Birmingham – location to be confirmed)
Please note: Applications will be reviewed, and interviews offered, on an on-going basis.
We reserve the right to close the role prior to the closing date, should a suitable applicant be found, so please submit your application as soon as possible.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
The successful candidate will be required to complete a DBS check.
The Charity is committed to creating a safe and welcoming atmosphere for everyone, and one that challenges all forms of oppression or discrimination including those based on age, gender or gender reassignment, marital or civil partnership status, pregnancy or maternity leave, disability, race (which includes nationality, citizenship, ethnic or national origins), religion/faith or belief, sexual orientation (collectively known in law as the ‘protected characteristics’), as well as any oppression or discrimination based on other physical characteristics or impairments, occupation, income, wealth, or unrelated criminal convictions.
Inclusiveness: We are inclusive of and respectful to all our stakeholders – including beneficiaries, supporters, volunteers and colleagues – in our attitudes, behaviours and activities.
Registered in England and Wales: 1040419 and Scotland: SCO42910.
No agencies please.
SOCIAL WORKER (CARITAS SCHOOLS’ SERVICE)
5 days per week, term time only (39 working weeks, 13 non-working weeks)
Point 19-26, Qualification Bar at Point 24
£30,529 - £36,072 (pro rata for term time) Actual £26,091 - £30,828
Plus Essential Car Allowance
Fixed Term Contract for 12 months (Maternity Cover)
SCHOOLS BASED ACROSS BURNLEY & SALFORD
We require a Social Worker to provide high quality social work in our schools across the Diocese of Salford according to each school’s formal agreement.
You will work directly with children and young people, their parents, carers and schools in order to further the child’s welfare and provide the interventions necessary to enable them to use their learning opportunities to the full. You must be able to provide a non-judgemental, caring and confidential environment throughout this work to ensure the issues are addressed in an appropriate manner for all those involved.
To apply you will have experience of working with children and families and experience of direct work with children which includes supporting school staff with safeguarding. You must have competent IT skills which includes providing regular reports to the individual schools and Caritas and feedback to school staff as required. You must be able to maintain appropriate resources, databases and case files as well as maintain efficient and comprehensive referral and recording systems.
Registered social worker status with Social Work England (SWE) is essential and the salary includes accrued annual leave.
This role is due to commence in September 2024.
If this sounds like the next step you are looking for and you would like to work for an organisation passionate about transforming lives, we would love to hear from you!
Closing date: Monday, 3 June 2024
Interview: Friday, 14 June 2024
Caritas follows Safer Recruitment practices, and this post is subject to an Enhanced Disclosure & Barring Service check. It is also a requirement of the post that you must hold a full UK Driving Licence, with the use of a car insured for business purposes as this role involves working in the schools as required.
Caritas Diocese of Salford is an equal opportunities employer
Registered Charity Number: 1125808
Please note we do not accept applications via agencies or CVs
The client requests no contact from agencies or media sales.
HOURS: 37.5 per week (Full Time)
LENGTH OF TENURE: Permanent
LOCATION: Clapham (on-site with some remote work and travel to local sites)
Royal Trinity Hospice is the local hospice for southwest and central London. We provide free specialist palliative and end of life care for people living in Wandsworth and parts of Lambeth, Merton, Westminster, Hammersmith & Fulham, Kensington & Chelsea and Richmond.
The organisation has recently embarked on a new five-year strategy and this exciting role will play a pivotal part in the overall delivery of the technology aspects. The successful appointee of this role will sit within a small but busy IT team and will be responsible for first class support of Royal Trinity Hospice’s customers and systems.
Reporting to the IT Operations Manager, the Senior IT Support Technician will be responsible for providing 1st and 2nd line support services to the staff, volunteers and service users at the hospice, and will support the IT Operations Manager in their day-to-day activities, ensuring the IT service is delivered to the agreed standards, as well as providing mentorship and team-leadership to the IT Support Technicians within the team.
What you’ll be doing
The primary duties of the Senior IT Support Technician include, but are not limited to:
- working independently and as part of the wider team, the post holder will be responsible for fulfilling service requests and resolving calls within agreed timeframes.
- supervise, mentor and provide escalated support for IT Support Technicians to provide ‘outstanding, effective and robust’ services and ensure service level targets are met.
- collaborate with colleagues across all levels within the team and the wider business to support the team's success, staff IT training and the organisation's ambitions.
- delivering a high quality of work, ensuring that attention to detail, professionalism and consistency is always upheld.
- adherence to Royal Trinity Hospice’s policies, procedures, and values.
- supporting the IT Operations Manager in their day-to-day activities, including backups, reporting, patching etc.
- playing a crucial part in delivering aspects of ongoing and future IT projects.
- supporting the business in the provision of documentation and knowledge sharing.
Skills and experience required
- Excellent interpersonal skills, as the role necessitates advanced relationship building and communication skills to build rapport with internal and external stakeholders
- Experience in a similar role in an IT team following ITIL processes/practices.
- Working knowledge of Microsoft 365 and Windows 10 OS.
- Working knowledge of Microsoft Azure, AzureAD and Microsoft Endpoint Manager.
- Working knowledge of Windows Server OS, Exchange and Active Directory.
- A sound understanding of network and server infrastructure.
- Knowledge of IT security software solutions.
- Knowledge of various end user computing hardware e.g. Laptops, PC’s, Phones etc.
- Experience of Citrix XenDesktop and XenApp is desirable but not essential.
- Able to work to SLA’s and KPI’s.
- A strong ability to fault find customer issues remotely, in person or over the phone, ensuring that outcomes are documented within support tickets.
You’ll be
- Proficient in verbal and written English.
- Able to communicate effectively at every level within the organisation.
- Able to work with complex information, for analysis and review by non-specialist colleagues across the organisation.
- A role model for continuous quality improvement, offering advice and support where necessary
- Able to motivate and support all staff to comply with national and local standards including GDPR and data protection regulations, providing guidance where necessary
- Able to work collaboratively with colleagues across multiple departments to establish and develop guides and processes for using IT Systems.
- Happy to attend and participate in all appropriate meetings and forums as agreed with your line manager
- Able to explain technical concepts in ‘layman’s terms’ without patronisation.
Benefits
- We match Agenda for Change/NHS terms and conditions for maternity, paternity and long-term sickness pay
- Length of service for those joining directly from another CQC regulated organisation (NHS, social care, hospice) is recognised in annual leave, maternity, paternity and long-term sickness pay
- A pension scheme is offered with employer contributions of up to 7.5% or a continuation of your existing NHS pension
- A generous 27 days annual leave increasing to 29 after 5 years and 33 days after 10 years, plus bank holidays (any bank holidays worked will be given back in lieu)
- Cycle to work scheme and interest-free season ticket loans available
- Free eyesight test for DSE users and a contribution towards the cost of glasses
- 25% store discount in Trinity shops
- Life assurance cover
- Lots of opportunities to attend exciting and high-profile events e.g. a staff lottery to attend our regular biannual Gala dinner; participating in Royal visits, and the annual summer garden party
- Regular ballots for donated free tickets and prizes
- Access to courses of free counselling on the phone or face to face
Royal Trinity Hospice is committed to promoting equal opportunities in employment. Everyone at Trinity is treated fairly with dignity and respect irrespective of age, gender, gender identity, sexual orientation, marital status, civil partnership status, disability, nationality, race, religion or belief. We pride ourselves on being an inclusive organisation that encourages and supports fairness, respect, equality, diversity, inclusion and engagement (FREDIE) in all its forms.
All successful applicants will be subject to DBS, Occupational Health and reference checks.
For an informal chat or visit please contact Martin Renel, IT Operations Manager
Closing date: Sunday 26 May 2024
Interviews: Week Commencing 3 June 2024
Working within the IT Department, the Senior Support Analyst is the primary resource responsible for advanced 3rd line support of our systems, infrastructure, and networks. This covers both troubleshooting complex issues as they arise, as well as handling system implementations, maintenance, and configuration changes. You will help to ensure our IT services to our residents, members, and the Trust staff, are of the highest quality. In particular you will be responsible for the management of the broader Somerset House wired and wireless networks, resolving network issues, configuring switching, routing, and firewalls. You will lead on the provisioning of IT infrastructure for events and be responsible for the onboarding and continued service delivery of IT and communications services in resident offices and member spaces.
You will work across a range of technologies and systems, from desktops to server to SaaS, maintaining ownership of support cases and project work from start to finish. Additionally, the role will participate in the implementation of various IT solutions and projects as we work to improve our digital capabilities.
Somerset House pursues a ‘Step Inside, Think Outside’ spirit and is born from the creative community we nurture - the experience and perspectives we host across background, age, race, and stage, and the intersections and crossovers we encourage.
What we are looking for:
- Advanced management, maintenance, and configurations of our large site wide network, and to be the point of escalation when there is a service delivery issue. The Cisco Meraki network consists of over 6,500 wired data ports, 335 wireless APs, 179 switches, and carries up to 7,000 clients a day.
- Advanced management, maintenance, and configurations of our additional infrastructure including our on-premises server estate, hybrid Active Directory, Microsoft 365 tenant, and various SaaS solutions.
- Plan and configure complex IT connectivity and other services (including wired connections, wireless connections, and VoIP telephony) across all tenanted spaces, including those areas occupied by the Trust.
- Plan and configure complex IT connectivity and other services (including wired connections, wireless connections, and VoIP telephony) across all event spaces as required by specific event requirements. This includes large scale public events run by the Trust with up to 3,000 audience members, and private hire events from our commercial events clients.
- Deal with and resolve escalations from the Support Analysts for residents, members, event partners, and Trust IT support issues and requests, ensuring that services are provided to the agreed standards.
- Resolve all reported IT issues in a professional and timely manner, documenting all activity on the service desk ticketing system, conforming to SLAs, and adjusting priorities to deal with urgent issues and requests.
- Where appropriate, escalate issues to external vendors as required and monitor the escalation to ensure satisfactory resolution. Escalations to external vendors are rare and it is expected that almost all cases would be resolved inhouse.
- Monitor and manage ticket queues, alerts, automated tickets, and perform daily checks on various systems as required.
- Research, project manage, and implement new solutions, security features, adaptations, and upgrades to IT services, working closely with colleagues to advise on changes for all future developments. Ensure that technical solutions are clearly defined and documented for the requirements of the intended client base.
- Hand over projects in a timely manner, with all operating and maintenance documentation in place.
- Undertake the training of others as required and document any processes or systems that are out of date or currently do not have documentation.
- Participate in the procurement of IT services, hardware, and software, providing specifications and contributing to tender documentation.
- Familiarise yourself with existing systems, processes, and policies, and look to improve these wherever possible. Create and update IT and related documentation to allow retention and sharing of knowledge within the team and the Trust.
- Participate as a team player in the support of colleagues within the department and across the Trust’s operations.
- Where required by key live events, exhibitions, and regular system maintenance taking place at Somerset House, to be able to shift working hours and days to provide support coverage.
There may be times when you are expected to undertake other duties that may be asked of you from time to time.
Skills, knowledge & expertise required for the role:
Experience:
- 3rd line level networking concepts and hands-on management including VLAN, IP, DNS, DHCP, Firewall ACLs, routing, RADIUS, NAT.
- 3rd line level of Windows Server, Active Directory, Group Policy, Microsoft Hyper-V, Mimecast, Office 365, and Azure, including line support and configuration.
- 3rd line level, supporting and installing standard productivity applications (Office 365, Teams, OneDrive, Adobe, AutoCAD, and various SaaS solutions) and operating systems (Windows 10/11, Windows Server 2012/2016/2019/2022, some Mac OS)
- Supporting desktop hardware (primarily Dell laptops) and mobile devices (iOS and Android mobile phones and tablets).
- Cyber security concepts and best practice, including Multi Factor Authentication, phishing, ransomware, passwords, firewalls, social engineering.
- Working in an IT service desk or team, ideally within a serviced/managed office environment.
ITIL Foundation certification, Cisco or Cisco Meraki, and technical Microsoft qualifications are desirable.
Skills:
- Exceptional knowledge of network infrastructure, both wired and wireless.
- IT solution implementation skills across multiple technologies, from the initial proof of concept to the final solution delivery and signoff.
- Strong communication skills with the flexibility to deal with a varied customer base.
- Coaching or training end users in technical expertise.
- Knowledge of VoIP telephony.
- Knowledge of spam filtering software and configuring policies
- Knowledge of system backups, for example, Microsoft Azure Backup Service.
- Skills in supporting a range of specific solutions are desirable, including hypervisors (Hyper-V), Cisco Meraki, Mimecast, Bitdefender, AlienVault SIEM, PaperCut, PRTG, Jira, EPOS systems, PDQ Deploy, Access Finance, Nexudus, Priava or similar events management software, and Tessitura.
Benefits to working at Somerset House
Mental Health & Wellbeing
- Access to our external Employee Assistance Programme (CiC) for free 24/7 confidential advice and support, including up to 6 free counselling sessions per year where needed
- Mental health support and guidance from our in-house trained Mental Health First Aiders
- Hybrid working based on having 3 days in the office per week (pro rata if part-time)
- Contribution towards eye tests and glasses
- Trust life insurance scheme
Holiday
- Enhanced annual leave – 25 days plus bank holidays (pro rata)
- Birthday leave - additional day leave on or within a week of your birthday
- Extra day off - to celebrate anything of your choice
Other Leave
- Sick leave – 20 days full pay, followed by 20 days half pay (pro rata)
- Emergency dependent care – option to use 25% of paid sick leave for emergency care of a dependen
- Enhanced maternity pay
Pension
- 8% employer pension contributions
- No minimum requirement for employee contributions
- Option for salary exchange
- Interest-free loans
- Season ticket loan
- Cycle to Work scheme
Discounts, offers and free stuff
- The list is endless and includes tickets to Somerset House events and entrance to other London Heritage sites
- Discounts in Somerset House cafes and restaurants
- Discounts with various high street retailers and restaurants
- Discount to local leisure centres
About Somerset House Trust
Somerset House hosts the UK’s largest and most exciting creative community right in the heart of London, and are always looking for new talent to join our team. We welcome 3 million annual visitors to share our unique combination of cultural events, the creative industries and history. This mix informs and powers our programme and organisational culture, making us a singular, compelling and inclusive place to visit and work.
Our Commitment to Anti-Racism, Diversity and Inclusion:
Somerset House is open to all and we value the unique skills of everyone. Somerset House Trust is an equal opportunities employer and is committed to championing equality, diversity and inclusion in our workplace, so if you’re a suitably qualified applicant, we encourage your application whatever your age, disability, gender, gender identity, race, religion or belief, sexual orientation or socio-economic background.
Somerset House is actively anti-racist, you can read about our Anti-Racism Pledge and the action we’re taking here. We are working hard to ensure our people, our onsite community and our sector reflect, represent and include all of society.
With some recruitment stages, where candidates are equally qualified, we will seek to prioritise diversity to help us to increase representation across the creative economy and the Trust.
We anonymise all job applications to help avoid discrimination in the initial screening stage of our recruitment process and reinforces our commitment to focus on skills and qualifications of all applications from the start.
Please get in touch if you have any questions or require any adjustments to be made during the recruitment process.
The client requests no contact from agencies or media sales.