Support Worker Jobs

Weekly hours:  Monday to Sunday – shifts between 8am-4pm and 2pm-10pm

Islington, North London, N1 2LP

Are you ready to make a meaningful difference in someone’s life? At the heart of our mission is kindness, collaboration, and a commitment to empowering others. We’re looking for a nurturing and empathetic Housing Support Worker to join our Supported Housing Scheme in Islington. This rewarding role is about more than providing housing—it’s about helping vulnerable individuals build the confidence and skills to lead fulfilling, independent lives.

What you’ll be doing

In this role, you will provide tailored, person-centred support to vulnerable tenants, enabling them to sustain their tenancies and live actively within their community. Your duties will include:

• Practical and emotional support: Helping tenants with everyday tasks like cooking, shopping, cleaning, and gardening to promote independence.
• Community integration: Encouraging tenants to participate in local activities, building connections, and accessing a variety of opportunities.
• Collaboration: Working with other agencies to ensure tenants receive the services and resources they need.
• Skill-building: Teaching and empowering tenants to manage household responsibilities.

What we’re looking for

We’re seeking someone with a genuine passion for making a difference. If you have experience in Supported Housing or working with vulnerable individuals, either professionally or as a volunteer, we’d love to hear from you. Key skills and qualities include:

• Strong literacy skills to document and communicate effectively.
• Confident using Microsoft Office, including email, Excel, and Word.
• Understanding of the housing support needs of people with mental health issues and the benefits of a flexible, outcome-focused, and personalised support service.
• Embodying our values: kindness, empathy, a positive attitude, energy, and enthusiasm.
• Excellent communication skills at all levels, with a mindful approach to different situations.
• Knowledge of housing support, welfare benefits, and health and safety issues relating to vulnerable individuals.
• A flexible and resourceful mindset, with the ability to build trust, resilience, and confidence in others.

Why join ss?

At our core, we live by our values:

• Be kind: Approach every interaction with compassion and empathy.
• Do the right thing: Act with integrity and commitment.
• Love new ideas: Embrace innovation and creative thinking.
• Celebrate diversity: Respect and honour individual differences.
• Keep our promises: Build trust through consistency and reliability.
• Pull together: Work collaboratively to achieve shared goals.

This role is your chance to make a lasting impact. You’ll work in a supportive environment where your skills and dedication will help vulnerable people reclaim their independence and dignity.

Here just a few of the benefits for working at Peabody:

• Up to 25 days’ annual holiday plus bank holidays  
• Two additional paid volunteering days each year  
• Flexible benefits scheme, including family friendly benefits and access to a discount portal.
• 4 x Life Assurance
• Up to 10% pension contribution matched 1:1
• Professional development by access to ‘paid for’ apprenticeship programmes and qualifications.

We are looking for female applicants only for this role as it is an all-women’s service. The Equality Act 2010, Schedule 9, Part 1, Paragraph 1 applies to this post. 

You must be eligible to work in the UK to apply for this vacancy.  Peabody are not able to offer Visa sponsorship.  

Peabody reserves the right to close this advert before the advertised closing date, depending on the number of applications received.

Floating Support Coordinator

Location: Manchester

Salary: £24,020 - £30,790 per annum

Hours: Part Time

Waythrough launched in October 2024 following the merger of two other organisations. Their vision is to break down the barriers that stop people getting the support they need to live a life they value. They tackle poverty and disadvantage in communities, through mental health, drug and alcohol, housing and related support.

The Role

As a Floating Support Coordinator, you will have the opportunity to support clients through one-to-one work, care planning, risk assessment, and multi-agency working. You will also be involved in delivering group interventions and liaising with their partners to support each client's overall health and well-being. This role is based in Manchester and involves visiting clients in their homes to deliver support. Therefore, a Valid UK driving license is required. 

The organisation believe in providing comprehensive training to ensure that their team members have the skills and knowledge necessary to fulfil their roles. So, if you have a passion for making a positive impact on people's lives but lack some of the necessary skills, they encourage you to apply.

Key Duties:

As part of their integrated team, you will collaborate with colleagues, community organisations, and stakeholders across a range of settings to help individuals maximise their sustainable recovery capital and community opportunities.

They are committed to delivering an evidence-based, comprehensive psychosocial program alongside a range of activities that support Wellbeing. Their focus is on ensuring effective delivery of a Support package within the full integrated service model, with a focus on successful and sustainable exit from support.

Benefits

• Generous annual leave entitlement (27 days, plus bank holidays, increasing to 32 after 1 years’ service)
• Annual leave purchase scheme
• Enhanced occupational sick pay
• Enhanced employer contribution to your workplace pension
• Death in service benefit
• Free Will writing
• Eyecare vouchers
• Blue light card discount
• Fantastic learning and development opportunities, including free training courses
• Work-life balance- flexible working and family friendly policies
• Happy, Healthy You! – their wellbeing offers for their workforce
• Employee Assist Programme and Support Networks

To Apply

If you feel you are a suitable candidate and would like to work for this reputable organisation, please click apply to be redirected to their website to complete your application.

Floating Support Coordinator

Location: Manchester

Salary: £24,020 - £30,790 per annum

Waythrough launched in October 2024 following the merger of two other organisations. Their vision is to break down the barriers that stop people getting the support they need to live a life they value. They tackle poverty and disadvantage in communities, through mental health, drug and alcohol, housing and related support.

The Role

As a Floating Support Coordinator, you will have the opportunity to support clients through one-to-one work, care planning, risk assessment, and multi-agency working. You will also be involved in delivering group interventions and liaising with their partners to support each client's overall health and well-being. This role is based in Manchester and involves visiting clients in their homes to deliver support. Therefore, a Valid UK driving license is required. 

The organisation believe in providing comprehensive training to ensure that their team members have the skills and knowledge necessary to fulfil their roles. So, if you have a passion for making a positive impact on people's lives but lack some of the necessary skills, they encourage you to apply.

Key Duties:

As part of their integrated team, you will collaborate with colleagues, community organisations, and stakeholders across a range of settings to help individuals maximise their sustainable recovery capital and community opportunities.

They are committed to delivering an evidence-based, comprehensive psychosocial program alongside a range of activities that support Wellbeing. Their focus is on ensuring effective delivery of a Support package within the full integrated service model, with a focus on successful and sustainable exit from support.

Benefits

• Generous annual leave entitlement (27 days, plus bank holidays, increasing to 32 after 1 years’ service)
• Annual leave purchase scheme
• Enhanced occupational sick pay
• Enhanced employer contribution to your workplace pension
• Death in service benefit
• Free Will writing
• Eyecare vouchers
• Blue light card discount
• Fantastic learning and development opportunities, including free training courses
• Work-life balance- flexible working and family friendly policies
• Happy, Healthy You! – their wellbeing offers for their workforce
• Employee Assist Programme and Support Networks

To Apply

If you feel you are a suitable candidate and would like to work for this reputable organisation, please click apply to be redirected to their website to complete your application.

To provide specialist mental health input in the delivery of structured housing related support to people with complex needs living or homeless in Newport.

To work as part of a multi-agency team of specialist support workers drawn from a range of third sector organisations working together to achieve positive outcomes for people with complex needs.

To act as a key- worker providing practical and emotional support, advice, information and advocacy towards the goal of achieving greater independence and secure appropriate housing.

To work with a range of statutory and third sector individuals and organisations to maximise the support, resources and opportunities available to the client to address their needs in relation to housing.

Interviews to be held on 19th December 

Do you enjoy working with refugees and asylum seekers? Have you worked with vulnerable adults? Would you like a rewarding part-time role?

Who are we? RAIS (Refugee Advocacy, Information, and Support) Lancaster is a small but mighty charity, founded in 2017 and based in the heart of Lancaster, working hard to support the hundreds of asylum seekers and refugees living in our area. Recently we were granted a significant grant from the National Lottery Community Fund, enabling us to add another staff member to our team. 

RAIS is therefore looking for a competent person with a passion for supporting our clientbase to complete support work with refugees and run drop-ins.

The job entails welcoming clients, volunteers, and colleagues into our Lancaster-based office and various drop-in venues in Lancaster and Morecambe. Your work here will be front-facing plus ensuring that administrative needs are met. You will support access for refugees to find accommodation, health services and entitled benefits. The role will involve having appointments with refugees requiring longer-term support, reacting to enquiries, and running drop-ins with a team of volunteers, while ensuring confidentiality and record-keeping are maintained.

RAIS Lancaster offering a fixed contract part-time (16 hours per week) paid post as of 3rd February 2025. The post will be for one calendar year initially, dependent on future funding, and will be paid at £27,000 pro rata, equivalent to £14.03 per hour. Job-sharing (50/50 split) could be considered for the right candidates.

How do you apply? Apply through the Charity Job website! Please send your CV with a covering letter (no more than 2 pages), and complete the Equal Opportunities Monitoring Form, by 5pm on 13th December 2024. If you are having any issues applying or have any questions about the role, please contact the RAIS email address in the 'Application Process' section of the Recruitment Pack.

Your covering letter should be tailored to the Person Specification, highlighting how your skills, abilities, and experience match the requirements of the advertised position. Applications will be assessed according to the Person Specification and candidates will be shortlisted based on their ability to demonstrate the essential criteria.

Shortlisted candidates will be invited to an in-person interview at our office in Lancaster in the first two weeks of January (dates TBC).

We welcome applications from all who feel they have the passion, experience and skill needed for the role, and encourage applications from those with lived experience of the asylum system or forced migration.

For the full Job Description and Person Specification, as well as more details about the role and the organisation, please download our Recruitment Pack and follow the directions for applying.

We look forward to hearing from you!

We are seeking experienced, passionate candidates to join an exciting new project working within a Family Hub setting. These roles will work closely with women and families providing coaching support to improve wellbeing throughout the perinatal period, and establish good foundations for family health moving forward. This role will work as part of a team from Mind In Enfield and Barnet, and alongside other statutory and non statutory services within Family Hubs across the Borough of Enfield. 

We're looking for a kind, compassionate and resilient Enhanced Support Worker to join our Young People Service in Hounslow.

£22,120.10 per annum, working 32 hours per week. Benefits include 25 days Annual Leave (FTE), pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're making a difference? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

We are recruiting for an Enhanced Support Worker to join our dynamic service and team. You will be able to creatively engage young people in order to minimise risks and increase their independence. Partnership working is at the heart of supporting our young people, and Enhanced Support Workers are required to build and maintain those relationships to coordinate the young person's support.

This role requires working on a rota pattern encompassing early shifts 07:15-15:15 and late shifts 13:45-21:45, including weekends. The service is open 365 days a year.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

Responsible for key-working a caseload assigned by the Management
Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions to professional standards
Co-develop a positive behaviour support plan with the individual that identifies triggers and actions required to enable positive risk taking through reduced risks
Support customers to claim and receive eligible benefits, deal with relevant agencies to develop life skills, budgeting, financial literacy, and managing finances effectively
Encourage tenants to pay their rent and to ensure that rent accounts are managed effectively
Motivate individuals to prepare and cook healthy meals safely, going shopping and offering guidance on buying balanced nutritious food
Enable customers to improve their skills to manage their day-to-day activities such a making telephone calls, dealing with correspondence, attending appointments and form filling
Support customers to access other services including CMHT, substance misuse agencies and/or work in partnership with other agencies as part of the support planning process
Develop and maintain links with key agencies and service providers in the local community
Lead on an area of specialism (e.g. ETE, health and wellbeing) and build partnerships and develop internal and external opportunities for service-users in this area
Support customers to maintain activities including but not limited to education, employment, training, informal accreditation and volunteering opportunities
Promote customers to develop social skills, positive and healthy relationships and keep safe in a variety of settings
Engage customers to place their voice, aspirations, and interests at the heart of service delivery Promoting inclusion, equality, diversity, and community cohesion
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

What you'll bring:

Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector
Ability to adapt to challenging environments
Excellent communication skills both verbal and written
Ability to plan, manage and evaluate outcome focused activities and support programmes
Interpersonal skills to build relationships with young people in 1:1 and group settings
Strong personal resilience and excellent teamwork skills
Understanding of the Service legal framework including the Children Act and Homelessness legislation and how to use it effectively

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Job Title: Move on Support Worker

Location: London - Great location, numerous transport links

Assignment: 2-3 months (possible extension).

Rota: Monday to Sunday - Earlies 07:30-15:30, Lates - 14:30-10:30

Maximum 1-2 weekends a month

Pay: £15.83 + holiday pay = £17.74 per hour or £20.40 per hour via an umbrella company

We are looking for three Support Workers to join our client's Homeless Assessment hub in central London! In this role you will be supporting clients at the assessment hub, readying them for move on and helping clients to obtain longer term accommodation. The service supports clients who have been referred by the local authority and outreach teams. The aim is to assess clients, provide support for their needs and find accommodation for them within a 28-day period. This is not always possible due to the complex nature of move on, but the service plays a pivotal role in the lives of many homeless people.

This is a fantastic opportunity for people who are looking to further their social care career and gain more experience supporting homeless people.

The successful candidate will:

• Carrying out and updating needs and risks Assessments
• Accompanying clients to appointments
• Helping clients get ID if they do not have it already
• Assisting with benefits applications
• Ensuring all clients are receiving the benefits they are eligible for
• Help clients set up bank accounts
• Liaising with Outreach and Move on teams
• Liaise with external agencies such as GP, Drug and alcohol charity and mental health teams

To be successful in this role:

• Having sound knowledge on benefits, universal credit and right to work
• Possess great client interaction skills
• Working with other agencies,
• Need to be organised and be able to manage your own diary
• Must be IT literate, able to type up documents efficiently
• Possess housing knowledge and knowledge of the entitlement homeless clients have under different housing laws/ acts
• Possess experience and knowledge of the Homeless Reduction Act

Things to be aware of:

• Dogs allowed in service.
• No smoking service but clients do smoke in rooms - bit of an ongoing battle!

If you are interested, please apply ASAP, this position is going to be a popular opportunity!

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.

Support Worker (Days & Nights) - The Wilf Ward Family Trust 

Salary £12.05 per hour (£12.95 nights) plus additional for weekend work. 

Location Knaresborough, North Yorkshire 

Permanent, Full Time 

Are you looking for a role where no two days are the same, but most importantly where the work you do has a massive impact on people’s lives?   

Then being a Support Worker could be the perfect job for you!  

The Wilf Ward Family Trust have some great opportunities for you to join our team at one of our registered services, Sherburn House in Knaresborough. Sherburn House is a complex care service, and we support people with profound learning disabilities and complex physical health needs.

We currently have 3 lovely ladies and 6 fantastic gentlemen living with us, ranging from 19 – 60 years old.

We are a 24-hour service and offer support throughout the day and night. There is an abundance of activities that can take place within Sherburn House, and we have visitors who come and bring the fun to us. There is also the lovely little town of Knaresborough, which has lots of nice sights to see and things to do. Sherburn House also has several adapted vehicles so people can go out and about into the wider community to access other activities and different experiences.

No two days are the same, which makes the role exciting, but some day-to-day duties include:

• Attend activities and events with individuals.

• Assist with meal preparation and medication management.

• Support individuals with household tasks, such as cleaning and laundry.

• Monitor and report any changes in physical or mental health to appropriate staff members.

• Maintain accurate and up-to-date records of care provided.

• Provide personal care to individuals, including bathing, dressing, and toileting.

We have a fantastic training programme that will give you the skills and knowledge you need to excel in this role. What we do need is someone with a compassionate and caring nature, excellent communication and interpersonal skills, the ability to work independently and as part of a team and a willingness to undergo relevant training and development.

APPLY TODAY and we will be in touch with the next steps towards starting your rewarding new career!  

Please be aware it’s a criminal offence for people who are barred from working in Regulated Activity (under the Safeguarding and Vulnerable Groups Act 2006) to apply for roles that require them to work unsupervised with that particular group such as adults or children. Please note any successful job offer will be conditional based on pre employment checks such as DBS and referencing prior to a start date agreed. The Wilf Ward Family Trust has a clear commitment to safeguarding within all practices. 

We're looking for a kind, compassionate and resilient Enhanced Support Worker to join our RBKC Mental Health Service in Kensington & Chelsea.

£28,538.40 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're making a difference? You'll feel at home here.

To apply for this role, please complete the online application form and email a supporting statement

Your supporting statement should explain why you are applying for this role, and outline how your skills, knowledge and experience relate to the role, giving specific examples where possible.

The shift pattern for this role includes 5x 8hr shifts per week on a rolling rota of Monday to Sunday. This post involves some weekend and bank holiday working.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

Understand the concept of Recovery and apply those principles to develop an environment and service that enhances recovery
Put the service-user at the centre of their support and promote optimism and hope for their increased independence
Act as a positive influence on service-users encouraging responsible behaviour and self reliance to people residing in the Service
Support people in a way that maximises their self-sufficiency and enables them to live independently upon discharge from the service
Support customers to maintain their tenancy
Carry out holistic assessments and devise appropriate recovery focused support plans, and comprehensive risk assessments in full consultation with service-users, their families/carers and other agencies
Ensure recovery focused support plans are created, reviewed, evaluated and amended in accordance with changing needs, presenting risks and individual preferences in order to promote recovery
Undertake key working responsibilities for a caseload assigned by the Team Leader/Service Manager
Be flexible and responsive to the needs of service-users as directed by their personal support plan
Provide recovery focused support to achieve personal goals/aspirations in partnership with service-users, family members and statutory agencies. To work with service-users on a one to one basis to achieve positive outcomes within the given service timeframe
Ensure ongoing assessment and management of risks within an attitude of 'positive risk taking'

For the full list please see our website.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Approachable and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organised
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is essentially customer-focused
Is motivated towards excellence and improvement of personal performance with a can do attitude
Ability to cope positively with challenging and diverse behaviours

What you'll bring:

Essential:

At least an NVQ Level 3 in Health & Social care, or equivalent
Minimum of 3 years experience in working in mental health or other specialist social care services
Bring expertise in specialist areas such as dual diagnosis, substance misuse, hoarding or therapeutic interventions.

Desirable:

An understanding of care-planning processes and Models of Care within mental health
Knowledge of group and individual therapy

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Do you have good listening and communication skills and have an interest in supporting vulnerable women in Bristol? 

We are looking for someone t to join the Bristol Women’s Pathway (*women only) as a Project Worker. The service provide specialist safe spaces from abuse, exploitation or Violence Against Women and Girls (VAWG). 

In this role you will work across the Women’s Pathway in 3 semi-independent projects. Working as part of a dedicated team to provide a safe, high quality, positive and inclusive service to clients; by working with people to identify their personal aims and ambitions and providing practical and personal support in an approachable, caring, and person-centred way. You will work independently at times and be comfortable as a lone worker. 

In this role you will work on a shift rota Monday – Friday 9am-5pm. In some of these role’s staff can claim an additional 20% pay premium for hours worked between 8pm and 8am Monday to Friday, and all hours worked on Saturday and Sunday.

We are committed to working with a Recovery Based Approach and supporting people to meet their individual needs. Why not join the team to support our clients on their recovery journey? 

About you 

We are looking for enthusiastic people with experience of dealing with complex and difficult situations in relation to people and helping people throughout difficult periods and a process of change. If you have good interpersonal and skills, patience and resilience we will provide you with the knowledge and training you need to work with clients in a holistic and person-centred way. You should also demonstrate:

• A sound understanding of the issues faced by people experiencing homelessness, and the difficulties they can experience in accessing services.
• Some experience of liaising with a number of individuals or agencies to achieve effective outcomes for others.
• Good communication and listening skills and the ability to work with a variety of different people.
• The ability to work in a role that supports vulnerable people and maintain high level of contact with clients on a day to day basis.
• Above all, you should have a genuine desire to support people to transform their lives with a non-judgemental approach to working with people with complex needs.

*For posts in our Women’s service for genuine occupational requirement reasons we are looking to appoint a female only for these posts (exemption under the Equality Act 2010 Part 1 Schedule 9). 

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

To find out more and apply please go to the St Mungo’s careers page on our website.

Closing date: 10 am on 11 December 2024

Interview and assessments on: 19 December 2024

We are working hard to create a diverse and fully inclusive culture where everyone feels valued and we welcome applications from all under-represented groups, particularly Global Majority candidates who are underrepresented at this management level.

What we offer

• Excellent Development and Growth Opportunities
• A Diverse and Inclusive Workplace
• Great Pay and Other Benefits 

Carers Support Centre (CSC) Bristol and South Gloucestershire provide a wide range of information, advice, and support services for unpaid adult and young (children) carers. 

A carer is someone who provides support to family or friends who could not manage without this help. This could be caring for a relative, partner or friend who is ill, frail, disabled or has mental health or substance misuse problems. All the care they give is unpaid.

Opportunity to join the Carers Support team - Parent Carer Support Officer, Bristol – fixed term until 30th June 2025

We currently have a vacancy for a Parent Carer Support Officer in our Carers Support Team.

The role is currently based at the CSC offices in the Vassall Centre, Fishponds.

Hybrid working is possible.

Hours of work:  22.5 hours (fixed term until 30th June 2025 – with a possible extension)

Salary:  Actual Salary £:  £15,243 (FTE £25,406)

The Adult Support Team includes several services that combine to support unpaid carers in Bristol and South Gloucestershire in their role.  These include advice and information, carers assessments, one to one support, and a CarersLine and Carers Emergency Cards.  

The role will include:

Providing advice information and guidance

Providing one to one practical and emotional support

Signposting and referring parent carers to partner organisations

Maintaining and updating client records

Working closely with Bristol Parent Carers

To fulfil this role, you will need:

Recent experience in an advice and guidance role

Recent experience of providing support to a diverse community

Ability to prioritise and manage a busy workload

Good verbal and written communication skills

Computer literacy and experience of working with a client database

Applications can be made via an application form, which is available from our website. You will also find a full Job Description & Person Specification, and an introduction to Carers Support Centre.

If you would like to know more about this role, please call Dawn Osborne-Tiller.

If you do not have access to the internet, please call our office or email us. 

Closing date: 4th December 2024 @ 9am

Interview date: 19th December 2024 at the Vassall Centre.

Registered Charity Number: 1063226 

We are an Equal Opportunities employer and our workplace is free of barriers and fully accessible for people with disabilities. We are committed to safeguarding children, young people and vulnerable adults; from recruitment of staff through to supporting our team working with families and carers in crisis.

35 hours per week

Camden NW1 9LQ

We’re looking for a self-motivated, empathetic, and dynamic Community Mental Health Recovery Support Worker to join our one-to-one mental health support service.

You’ll be primarily responsible for supporting people to identify and meet their self-defined mental health needs and aspirations, to understand the range of options available to them, to support them emotionally, and to connect them with appropriate community resources and services.

The post involves working directly with service users, volunteers, and in partnership with colleagues across different sectors in Camden. You’ll be working collaboratively alongside partners and statutory providers to adapt the service offers to meet changing local needs. You will be contributing to the transformation of community mental health services across Camden.

The role requires someone who: is passionate about people being at the heart of their individual mental health recovery; is an excellent communicator – both orally and written; and enjoys working within a diverse and growing team. You will demonstrate a relationship-first approach, a strong work ethic, and have an embodied person-centred approach to mental health recovery work.

This post is funded until the end of March 2026, with a probable extension.

For more information and to apply, please visit the jobs page of our website, where you can download the application pack and application form.

Closing date: 1.00pm on Friday, 6th December 2024.

First interviews: Friday, 13th December 2024.

Second interviews: Tuesday, 17th December 2024.

We look forward to hearing from you!

At Equal People mencap, we are proud of our 36-year history of supporting people with learning disabilities, autism, complex needs and experiencing mental health needs. We support adults at risk and vulnerable children in RBKC and Westminster. We offer a wide range of support options and activities. 

We aim to support each individual to pursue their aims and dreams, live the life they choose and access, participate in and contribute to their local, and the wider community as much as they wish.

Our Charity has member representation at every level, including 50% of the Board. Inclusion, dignity, respect and the promotion of the rights, opportunities and choices of the vulnerable adults and children we support are key to our ethos and values.

We are rapidly growing and now provide over 1,000 hours per week of support We aim to be the best  social care employer in London.

We are looking for someone who loves a challenge, is creative and has a passion for positive change, with the confidence to make decisions under pressure. You will be self-motivated and determined to achieve the best outcome for the people we support. You will achieve this through leading and motivating a dedicated team of support workers to ensure and maintain the delivery of high-quality support. 
The successful applicant will need to be confident in communicating with the people we support, staff, family members and partner agencies.
To be considered for this role you must have experience and knowledge within the social care sector, experience of working with working with people with complex needs would be desirable. You should also have experience leading teams in Learning Disability services. As this service is registered for personal care/supported living you will be supported to undertake your registration with CQC.
You will be responsible for the continued positive outcomes for the people that we support through management of the services. You will be responsible for cultivating and contributing to a "continuous improvement" environment and will be proactive in the management of your staff, the rotas, and the budgets for your services.
You will be responsible for the quality of the service, as well as the finances and team performance, ensuring that the people that we support are given opportunities to pursue their interests and life goals.  Some of the people we support have profound and multiple learning disabilities alongside other complex healthcare needs such as physical disabilities, Epilepsy, Dysphagia, non-verbal, require peg feeding and some may require involvement with manual handling and supporting people with all aspects of their personal care.
Whilst it is not essential that you have direct experience as a Manager, it is important that you have some management experience, and a good knowledge of the health and social care sector. You will be working within the supported living environment. 
The role will challenge, excite and never be dull but will be truly rewarding.
You must be competent in using IT.
Your working week is flexible covering 7 days per week and will include working weekends and an on-call rota shared with your Senior Support Workers. Flexibility is key.

  NB CLOSING DATE 12th DECEMBER - INTERVIEWS MID JANUARY 

DUTIES AND RESPONSIBILITIES

1. Ensure everyone  receives a service that:

• plays to their strengths.

• helps them overcome barriers.

• achieves the outcomes they wish.

• works to increase everyone’s independence, opportunity, choice and control.

• has a positive view of risk-taking whilst ensuring awareness of safety, security and safeguarding. 

2. Work in a consistent and positive way with managers and other team members   to ensure receive a great service from the whole team. Ensure all EPM  policies and procedures are followed e.g. that:

• support plans, referrals and risk assessments are followed up, actioned and reviewed.

• medication processes are adhered to.

• money is managed effectively.

• health and safety practices are carried out.

• records on the Charitylog database are kept up to date.

• information is communicated to staff, members and families in a timely and accessible fashion.

3. Actively lead the Floating Support Team’s development through coaching, training, supervision, appraisals and team and management meetings.

4. Work alongside the Chief Finance and Operating Officer, CEO and Activities and the Trustees to develop and action strategic plans to maintain, develop, and promote EPM and our services.

5. Promote best practice across the service and the organisation through participation in external and         organisational wide projects and forums. 

6. Participate in the emergency on-call emergency rota (approx 10 nights per month) - £35 per night).

7. Take lead responsibility for the performance and delivery of the support contracts, overseeing the FS Senior Support workers. 

8. Ensure performance standards are evidenced and quality is upheld in everything that the team’ do in complying with relevant CQC, contractual and organisational standards, outcomes and procedures. 

9. To provide written and verbal reports on outcomes to Trustees at the regular Council of Management Meetings. To monitor and review service user and carer feedback, complaints and incident reports and use this information to inform and improve future services and practice.

10. Lead and manage the team to support personalised rota planning via Charitylog (inclusive of day, night and overnight activity) and service user timetables.

11. To lead the Housing Management service, working with the FS SSWs to ensure tenancies are managed appropriately, records maintained, and reports completed for Housing Associations in a timely fashion.

12. To be responsible for, or delegate recruitment of staff and provide excellent leadership, direction and effective management of the team’s resources and finances. 

13. To plan, set and manage project budgets appropriately. To ensure project and individual finances are recorded, managed and monitored appropriately.   

14. Ensure professional standards and   best practice act as key drivers within a culture of continuous service improvement, value for money and safe practice.

EPm operates within a constantly changing environment and as such work priorities and targets may change. The organisation reserves the right to make reasonable changes to the job description and accountabilities in order to meet client needs