Support Worker Jobs

Full-time (37.5 hours per week) / Fixed Term until 31 May 2025 (Maternity cover) / Working on four nights on, four nights off rota including working over weekends and bank holidays. Although these are long shifts, you will get four days off after, which can provide a great work life balance.

Our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.

We are looking for a Housing Mobile Night Worker to provide floating support to our teams in high support 24-hour projects as well as medium support and transitional housing units to ensure that our properties are safe, secure, and welcoming through the night. You will be working across Brighton and Hove as well as Worthing to support the static night worker during the night as well as undertaking your mobile duties.

Working on site you will be responsible for ensuring the service is safe by keeping clear records of night time activity within the building. You will regularly complete building checks and monitor CCTV upkeeping health and safety regulations in accordance with YMCA DLG's policies and procedures.  You will work to prevent any anti-social behaviour from impacting our neighbours and other residents. You will work alongside other support staff to maximise the wellbeing of residents by completing one to one interventions with young people who may be experiencing mental health crisis and/or who may need medical assistance.

This is a mobile role, requiring all applicants to have a full valid, UK Driving Licence. You will also be lone working as part of the role, so you will need to be comfortable with decision making and following procedures.

ABOUT YOU: We know there are great candidates who may not fit everything described, or who have important skills we have not mentioned. If that is you, please do not hesitate to apply and tell us about yourself and why perhaps you are looking to take the next step.

Ideally you will have experience working with young people, those considered vulnerable or with multiple and complex needs along with being able to demonstrate a real passion for wanting to work with young people. You will have an understanding of the needs of single homeless clients aged 16-25 and the ability to engage, motivate and inspire, with a strong commitment to changing the life of others for the better. You will already have clear verbal and written communication skills, good IT and keyboard skills and the ability to self-motivate. You will be an effective communicator who is able to deliver robust, clear handovers and build strong relationships with other members of your team. In addition, you will have the ability to de-escalate volatile situations and manage challenging behaviour appropriately.

Are you passionate about making a positive impact in the lives of those experiencing homelessness? Cambridge Cyrenians, a reputable organisation with over 50 years of experience in providing accommodation and support, is thrilled to announce an opening for a Project Worker.

Project Worker
Location: Cambridge, CB5
Salary: £10,784 - £11,828 (£26,600 - £29,175 FTE)
Hours: 15 hours per week (Flexible, Monday to Friday)

Join our dedicated team and contribute to the transformational journey of individuals in our supported housing service.

Key Responsibilities:

• Collaborate with a small, dynamic team based in our city centre office.
• Provide vital support to residents in our accommodation, guiding them through the homelessness pathway.
• Engage in tasks such as liaising with other agencies, conducting 1-to-1 support sessions, and assisting residents in developing essential skills for independence.

What We Offer:

• Competitive salary with the potential for growth.
• 25 days' annual leave pro-rata (rising to 30). Plus an extra day annual leave for your Birthday.
• Regular supervision and continuous professional development opportunities.
• An inclusive and supportive work environment.
• Weekly wellbeing hour

Application Deadline: 6th October 2024
Interviews: 10th October 2024

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Cambridge Cyrenians is committed to diversity and encourages individuals from all backgrounds to apply. Join us in shaping an exciting role and making a difference in the lives of those in need.

No agencies please.

Make a positive change – work for The Alcohol & Drug Service

We are looking for a full-time Substance Misuse Recovery Worker based in Bridlington.

The Alcohol & Drug Service (ADS) are a registered charity who have been transforming the lives of people affected by drugs and alcohol misuse for over 40 years.

East Riding Partnership (ERP) – is a partnership between ADS and Humber Teaching NHS trust. It has three hubs, Hull, Bridlington and Goole. It is multi-disciplinary team led by a consultant and provides treatment services in the community. The services include aftercare, young people, community rehabilitation programme, a specialist supporting image and performing enhancing drugs/steroids and a team supporting service users and cares through a team of volunteers and peer mentors.

It is a very exciting time to be working in the drug and alcohol field, with significant new career opportunities being created.

This is an exciting opportunity to join an innovative team, based in Bridlington. The role will support service users with diverse and complex needs and their families with issues relating to substance use including alcohol. The post would involve assessing need from a person centred and strength-based perspective. You will have a good understanding of recovery and have a value base that stems from a strongly held working belief in individuals’ ability to change and live in recovery along with a desire to ensure each service user has access to the information and 'tools' needed to live a fulfilling life in recovery.

If you have relevant experience in the substance misuse field and a level 3 Tackling Substance Misuse or equivalent, we would like to hear from you.

We provide a comprehensive package of accredited courses and for newly qualified Social Workers we support the ASYE programme.

NOTE: Unfortunately, we are unable to support sponsorship visas.

Salary & Benefits:

In return, ADS are offering:

• Salary £22390 - £27062, DOE
• Generous annual leave, 29 days annual leave per annum, rising to 31 after 2 years’ service and 34 after 5; plus, Public Holidays
• Attractive Pension Package (6% employer contribution)
• Health Scheme
• Training opportunities in line with the personalised learning and development plan
• Enhanced sick pay
• Along with joining ADS at a time of exciting and fast-growing change

Working at ADS is more than a job, it’s an investment of time to make a difference to the lives of people with substance misuse issues and their families.

PLEASE NOTE: WE DO NOT ACCEPT CV’S

To apply click on the link provided and you will be redirected to the company website.

This post is exempt from the Rehabilitation of Offenders Act 1974. The ADS is an equal opportunity employer, committed to diversity. We promote the fair and equal treatment of potential and existing employees and service users.

XLP is a vibrant youth work charity dedicated to shaping bright futures for young people. Leading the charge against poverty and educational failure in inner London, we offer holistic, long-term support to 11 to 25 year olds in both schools and communities.

We work across nine London boroughs, in four quadrant teams. Each borough has a Senior Youth Worker who oversees the work in those communities.

We’re looking for a Senior Youth Worker to join our South team. You’ll coordinate and develop our work across Southwark, with a particular focus on delivering face to face youth work in schools and on community projects.

Early Intervention Worker

Location: Travel Across West Mercia
Contract type Fixed Term Contract, Full time
Hours 37.5 negotiable
Salary £29,439
Benefits Competitive

The Organisation

Early Intervention and Prevention services (Including Purple Leaf and Branch) is part of West Mercia Rape and Sexual Abuse Support Centre (WMRSASC). WMRSASC has been supporting survivors of all types of sexual abuse and sexual violence for over 35 years and provides a range of services including advocacy, therapy, online and a helpline service

Early Intervention and Prevention services is an organisation dedicated to working to eradicate sexual violence through:

- Empowering individuals and organisations
- Enabling positive change through assessment, intervention and support
- Transforming working cultures and lives

The Person

We are looking for confident individuals to join us in this critical work in preventing ongoing sexual harm. You will need to have knowledge and understanding of sexual violence and its impact, strong crisis management skills and skills in providing non-judgemental trauma informed support. In return we can offer you specialist training, support, supervision and the opportunity of working as part of a great team.

The Role

This exciting new role will be required to provide a range of early interventions for children impacted by sexual harm or sexual exploitation.

The post holder will conduct assessments, provide recommendations, provide time limited non-criminal justice advocacy and psychosocial education to support the needs of children and young people who have either experienced sexual abuse, sexual exploitation or sexual harm. (This also could lead to an opportunity to work with children that have caused sexual harm to others).

Tasks include:

- To provide time limited non- criminal justice advocacy, psychosocial education and support to children and young people and their families who have experienced sexual violence/have caused sexual harm to others.
- To develop and deliver interventions based on individual needs of clients.
- To undertake risk and needs assessments (including specialist AIM assessment where required for children who have caused sexual harm) and undertake associated report writing and recommendations.
- Collaborate and support a range of multiagency partners to ensure the most appropriate pathway of support for the individual survivor.
- Advocate on behalf of those impacted by sexual harm to ensure they can have access to a range of services based on need.
- Carry out institutional advocacy and stakeholder engagement and communication to enhance to wellbeing of all survivors of sexual violence.
- Ensure all risk and safeguarding processes and procedures are followed.
- To undertake evaluation and outcome meetings and data reporting to ensure continuous development of services.
- To support the group work facilitation of the delivery of psychosocial education in schools, colleges and community settings.
- Represent and promote WMRSASC in meetings and events.

We have roles focused in the Worcestershire area, all role holders will be expected to travel across West Mercia as and when there is a need.

Hybrid and flexible working are available and encouraged as part of the Health and Wellbeing Strategy.

Hours: Up to 37.5 hours/negotiable
Salary: £29,439 per annum pro rata

We reserve the right to close applications for this post early should enough appropriate applications be submitted.

These roles are available to start as soon as the successful applicants are able to undertake the role. These roles are recruited on a 12-month fixed term contract.

REF-216 517

Evening / Night Assistant Domestic Abuse Worker

Rochdale

Perm

£10,347 + £50 per sleep allowance

Part time - 16.33 hours per week on a 3-week rolling rota

Our client

Morgan Hunt is working with a leading charity delivering quality support services to women, men and their families who are affected by domestic abuse, homelessness, and young parents across the of Northwest England. Improving the safety and life opportunities of the people who use their services and supporting them in their recovery. They support the people they work with to overcome the experiences they have had, empowering them to build up the skills and resources they need to take control of their own lives, access a tenancy of their own and maintain a quality of life in the long term.

We are currently recruiting for 3 Evening / Night Assistant Domestic Abuse Support Workers to join the team on a permanent basis following the successful acquisition of a new Refuge service in Rochdale. This is part time role, working 16.33 hours per week on a 3-week rolling rota.

The role

• To accept new referrals and complete move in procedures for new clients, including supporting flat turnarounds, cleaning, and re-stock to ensure there is no delay in accommodation any referral.
• Ensure the upkeep and security of the building and take responsibility for any cash and equipment.
• Maintaining an understanding and awareness of and adhering to all support plans and risk assessments and to update the Domestic Abuse Support Worker (DASW) of changes to risk or incidents.
• To provide feedback to the DASW regarding tenant's SMART plans and aims achieved, recorded documentation on client database.
• To complete risk assessments for activities both 1-1 and group work, incorporating safety planning, reviewing on a regular basis.
• To work with clients and other staff to devise an annual plan for client involvement, to actively engage the individuals and families within the Rochdale DA safe accommodation service, promoting lived experience involvement in service delivery and improvement.
• Facilitate evening group work and promote, monitor and evaluate involvement sessions in conjunction with the people using services.
• To work in-line with the project's budget, adhering to financial policies and procedures.
• To monitor the security and safety of the premises on an ongoing basis, including CCTV, front door entry system and alarm system.
• To be responsible and accountable for the efficient recording, storing and maintaining of client records including contact notes, correspondence, incident reporting, handovers, risk updates and outcomes achieved.
• Record and manage any anti-social behaviour or neighbour nuisance and respond appropriately according to escalation procedure.
• Address any instances of non-engagement or perceived obstacles to support via a trauma informed approach.
• To actively promote the service and the organisation.
• To ensure GDPR, confidentiality and professional boundaries are upheld in all aspects of daily practice.

The candidate

• Relevant qualification in Domestic Abuse / IDVA / ISVA or equivalent diploma / degree / NVQ 3 or equivalent work level experience and the willingness to achieve a level 3 qualification.
• An extensive understanding of individuals and families who have or are experiencing domestic abuse.
• Knowledge of working as part of a team, working on own initiative and managing time effectively.
• Ability and knowledge of planning, promoting, or delivering group work sessions with evaluation.
• Knowledge of providing support on agreed outcomes of assessment support plans.
• Knowledge of assessing and implementing risk assessments, including DASH Ric.
• Knowledge of the impact of multiple disadvantages, complex support needs and homelessness.
• Knowledge of welfare benefits and relative legislation.
• Knowledge of health and safety and lone working.

Benefits

• Auto enrolment pension plan which all employees are enrolling after 3-month probationary period.
• Health plan for all employees after completion of successful probationary period including free eye testing, access to counselling and reduced gym membership.
• Bike to work scheme
• Salary sacrifice tech scheme including all products from Currys.
• Christmas saving scheme - save January - November.

As this post is at women only project schedule 9 of the Equality Act 2010 applies. An Enhanced DBS will be required for this role of Evening / Night Assistant Domestic Abuse Worker.

If you feel you meet the above criteria and are ready for a new opportunity, please apply today!

Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.

Your New Company

Join a renowned UK charity dedicated to supporting various causes, including providing services for those experiencing homelessness. Primarily funded by individual donors, the organisation runs a number of fundraising campaigns throughout the year. With an annual income of nearly £300 million and a finance team of around 120 staff, this charity is a significant player in the sector.

Your New Role

As a Management Accountant, you will support the fundraising team, including team leaders, managers, and the Director, with budgeting and forecasting. Your key responsibilities will include providing financial analysis, budget support, and financial planning. You will prepare management accounts, conduct variance analysis, and assist with the annual budget process. Additionally, you will monitor actual performance against budget, forecast for the year, and prepare journal adjustments, month-end accruals, and prepayments.

What You'll Need to Succeed

• Significant experience in Management Accounting, Financial Planning and Analysis, budgeting, and forecasting.
• Proficiency in the month-end process.
• Experience in preparing and posting journal entries (standard journals, accruals).
• Strong ability to communicate with and present information to senior management and provide advice to non-financial budget holders.
• Ideally, you are a qualified accountant or very close to qualification.

What You'll Get in Return

• A central London location, close to a major station in South East London.
• Hybrid working with two days in the office.
• A flexible employer with a 35-hour working week, valuing and respecting work-life balance.
• Competitive pension contributions, with employees auto-enrolled and able to contribute up to 6%, matched by a maximum employer contribution of 12%.
• On-site café with discounts.
• A minimum of 25 days annual leave plus bank holidays and Christmas closure.

What You Need to Do Now

Apply now to be considered for this opportunity. Applications will be reviewed as they are received.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

We are looking for an individual who will thrive in a fast-paced, rewarding role helping to change the lives of young people by taking up a fixed-term role as a part-time Project Worker in our IntoUniversity centre in North Islington. You will work closely with our existing team, supporting the delivery and organisation of the IntoUniversity programme in the centre.

Contract: Fixed term until July 2025, part-time 7.5hrs per week

Start date: As soon as possible, as agreed with the candidate and subject to satisfactory references and an enhanced DBS check, and right to work checks. 

Working hours

• EITHER 7.5 hours per week across two afternoons:  between Monday and Thursday 14:00-18:00 and between Tuesday and Wednesday 13:30-17:3

• OR 7.5 hours one day a week (between Monday and Thursday. The hours would be 9:30am - 6:00pm if you were employed on a Monday or Thursday and 9.00am - 5:30pm if you are employed on a Tuesday or a Wednesday.

Salary
Starting salary is £30,000 (pro-rata)
Pro-rated salary is £6,000 per annum

Location

IntoUniversity North Islington

29 Marriott Road, Finsbury Park

London N4 3QN

Main duties of the role

To deliver the IntoUniversity programmem effectively to children and young people in different settings, including schools-based workshops, Academic Support sessions and educational visits. This includes positive behaviour management and adherence to the IntoUniversity safeguarding policy.

• To assist with the organisation and delivery of the Academic Support, FOCUS and Mentoring Programmes.

• To assist the IntoUniversity Centre Leader in liaising with schools and other partner bodies, in organising the classroom and resources and in planning project delivery. 

• To update and maintain IntoUniversity displays, publicity and resources.

• To work with the IntoUniversity Centre Leader to recruit children and young people to the programme, including after-school Academic Support and FOCUS Weeks.

• To develop educational resources and worksheets for use across all IntoUniversity programmes.

• To ensure compliance with all necessary regulations and legal requirements, including the Children’s Act, Children and Young People (Scotland) Act, Safeguarding Vulnerable Groups Act, Protection of Vulnerable Groups (Scotland) Act, and legislation and policies related to Equal Opportunities and Health & Safety.

• To champion diversity and inclusion in your role at all times, referring to the Diversity and Inclusion Staff Responsibilities Guide.

• To undertake any task that may be requested from time to time that may be consistent with the nature and scope of this post.

Staff benefits

• Employee Assistance Programme including access to wellbeing and legal support 
• Life Assurance scheme with AIG including SmartHealth service with access to 24/7 online GP appointments 
• Staff in FOCUS – rewards, competitions and prizes across the year 
• Interest-free new starter loans of up to £1,000 
• Cycle to Work Scheme and Travelcard Loan Scheme 
• Employer pension contributions of 6% 
• Staff in FOCUS – rewards, competitions and prizes across the year

We’re an award-winning charity that runs local learning centres in the heart of communities where the young people we support live. Our centres provide an innovative education programme which includes practical learning support and motivational and confidence-building activities for children and young people aged 7-18. Our aim is to inspire students from the least advantaged neighbourhoods to broaden their horizons and achieve their full potential.

As the UK’s leading university access organisation, our staff team is helping thousands of young people each year. We have forty-one centres and extension projects across England and Scotland, with ambitious plans to scale-up our provision further over the coming years.

Youth Worker - Gloucestershire Youth Support Service

Permanent with funding until March 2029

2x Full time positions available (37 hours per week)

Salary: £26,269.74 full time, £13,134.87 pro rata for 18.5 hours

This post will involve irregular hours, including late evenings, early mornings, and weekend working. There will be travel primarily within Cheltenham and Tewkesbury, access to own transport will therefore be required.

Location: Gloucestershire - Service will be delivered from Whaddon Youth Centre (Cheltenham) and Tewkesbury Youth Centre (Tewkesbury)

Benefits

Enhanced Annual Leave 28 days-length of service extra 2 after 2, 5 and 7 goes up to 36 days.

Free eye test-claim back via my finance-take form to dentist-eye test form can also claim for glasses.

Pension-match contribution up to 8% can opt out, have to auto enrolled every 2 years do get money refunded if opt out you contribute 4% and will be matched to 8%

Life assurance - death in service, 4x salary gets paid to nominated person.

Cycle to work 39% off bike cost can be spread across the year.

770 retailers discounts offered with YouStar App.

The Children's Society has been helping children and young people in this country for over 140 years. We run local services that support children when they are at their most vulnerable and in desperate need of help. We're there for children, every step of the way.

This role sits within our Youth Impact Domain, which provides one-to-one and group support for children who urgently need support. Your role will be to help us develop innovative practice in Cheltenham and Tewkesbury.

Youth work is life-changing for young people, and we're excited to be expanding our services in Cheltenham and Tewkesbury. We want to empower young people through impactful and transformative youth work, and we are looking for dedicated professionals to join our dynamic and ambitious team during this exciting period of service mobilisation.

We are seeking a dedicated youth worker with direct experience working with children and young people, either in a professional or voluntary capacity. As a youth worker, you will play a crucial role in providing support to and empowering vulnerable young people and those with complex needs as they transition into adulthood.

In order to be successful in this role, you must have:

-Direct experience working with children and young people on a one-to-one basis and in group work settings in a professional or voluntary capacity

-Ability to build relationships and maintain appropriate professional boundaries

-Strong understanding and experience of the challenges faced by vulnerable young people and those with complex needs

-Commitment to the values and mission of youth work, as well as safeguarding and promoting the welfare of young people

-Experience of working independently and as part of a team in the field of youth work

-Experience of developing inclusive practice

-Experience in a relevant area of work e.g., Youth Work, Social Care, Family support, Youth Offending, Connexions, Education

We are committed to staff development. Within this role we will support and fund you to undertake youth work qualification as part of your professional development if you do not already hold this.

The Children's Society runs over 100 local services that help thousands of young people who desperately need our support. We campaign to get laws and policies changed to make children's lives happier and safer.

Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.

The Children's Society is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.

Therefore, candidates applying for work in our Youth Impact Domain will be required to complete an “Employment history template” document prior to interview. The fully completed document should be uploaded by the candidate alongside uploading your CV.

The closing date for applications is midnight on 27th September.

Interviews will start week commencing 30th September.

IN1

Job Purpose 

To support SEND (young people with disabilities) on the Shaw Trust supported internships to progress on their work placements and make successful transitions into paid work. To provide training and support for business partners and families, to ensure success during the workplace placements and to seek out job opportunities both within and outside of the host employer.

Position available in Heathrow, Bath Road. Free Parking onsite

Shaw Trust provides support to young people across schools, SFA that include providing information advice, guidance and support to ensure young people are able to assess their attributes and circumstances, planning to meet learning goals, supporting the intern to implement their plans and keeping these under review.

We would like individuals that are committed to supporting and engaging with young people to ensure they develop resilience and are able to make positive and sustainable transitions through education and training into employment. In particular, those that are energetic, passionate, dynamic and innovative in their approach to achieving the above.

Job Description

• Provides individualised support for interns at the host business worksite placement or competitive job which includes: job coaching, identifying job placements, assistive technology, etc.
• Attends host business induction to ensure student understanding and learning
• Works with managers and co-workers to educate on disability awareness 
• Communicates with parents on a regular basis
• Visits students and give feedback to all team members
• Meets daily with tutor to discuss student progress
• Meets regularly with business liaison, managers and peer mentors to discuss student strengths and challenges, issues, progress, etc
• Works with tutor to plan events such as induction, information nights/Open days and graduation
• Works with other team members to provide internal and external marketing for business and community such as newsletter articles, website information, tours, community presentations, social media etc.
• Communicates effectively with the tutor, other job coaches, the senior practitioner, employers, co-workers, family members, and school and agency personnel as it relates to the student being trained.
• Carries out steps of job coaching plan with students and other parties as appropriate.
• Work with employers, families, job placement specialist, agency personnel, school personnel and other appropriate parties to problem solve issues related to training and employment.
• Train students in the areas of grooming, hygiene, communication, interviewing, and behaviour as they relate to successful employment.
• Provides travel training to job site if necessary.
• Communicates with tutor to make final decisions regarding any issues that may affect student success at a worksite rotation or competitive job site. 
• Participates in decision-making process to identify and implement training strategies and/or services with other staff and host business staff.
• Adheres to and promotes standards of the host business and/or competitive work site in order to promote job productivity and efficiency.
• Submits and completes appropriate job coaching paperwork.
• Applies for Access to Work allowance on behalf of the students
• Provides basic information about benefits, work-related expenses etc
• Recognises and acts on the legal responsibilities concerning the safety and welfare of the students.
• To be knowledgeable about current trends, LMI, thoughts and initiatives in education
• To work as a member of a team to ensure the education and welfare of all students
• To ensure a clear understanding of the nature of each student’s learning difficulties and or social/emotional needs and take steps to address these needs
• To arrange access to stimulating learning environments both in and out of the work place
• To use and utilise a variety of support methods and resources appropriate to the needs of the students
• Be prepared to undertake a training programme such as first aid if appropriate

Person Specification

• NVQ Level 6 or equivalent qualification in Careers Education and Guidance, Youth and Community work or Social Care (or willing to work towards)
• Level 3 Education and Training Award (or willing to work towards)
• Strong communicator verbally, in writing and using various IT tools with a diverse group including Senior Managers, other professionals, young people and parents.
• Entrepreneurial and dynamic able to identify and implement new ways of working that enhances service delivery and outcomes for young people.
• Strong leadership and management skills.
• Experience of working with teams to set and maintain a positive culture.
• An ability to develop and sustain effective relationships with key organisations.
• Well organised and able to manage own workload.
• Strong track record of achieving contract KPI’s and achieving outcomes for young people.
• An ability to work in and create strong partnerships with other organisations.
• Track record of developing new services for young people.
• Track record of bringing in additional income or contracts
• Personal and professional demeanour which generates credibility and confidence with clients, managers, staff, external partners and all other stakeholders.
• Knowledge of relevant legislation, policy and guidance relating to Children and Young People’s Services and SEND

We're looking for two proactive & passionate individuals to join our Housing Advice team to deliver an effective housing advice and advocacy service to young people accessing our day centre.

You will be working within our Housing team to deliver an effective advice service for young people. You should be experienced in delivering housing advice within a youth and community or other relevant setting, of supporting clients with multiple and complex needs, and have a proven track record of referring and progressing vulnerable people into suitable accommodation. There are two roles available.

Key details

• Contract type and hours: Permanent. The role is full-time, 35 hours per week Monday to Friday. Some work over the Christmas period will also be required.
• Salary: The starting salary for the role is £31,200. The salary scale is £31,200 to £34,736 pro rata.
• Location: New Horizon Youth Centre, 68 Chalton Street, London, NW1 1JR.
• Application deadline: 9am, Friday 4 October 2024 *or earlier if enough applications are received, so apply as soon as possible*

Key objectives:

• To deliver an effective Housing Advice service to young people accessing New Horizon Youth Centre, carrying out thorough assessments of need and enabling young people to move on into independence.
• To maintain and build a network of relationships with relevant external agencies and internal specialists.
• To increase accommodation options for young people, both through NHYC’s own projects and with external partners and make appropriate referrals into accommodation and external specialist services.

Reporting to: Service Manager and Head of Services (Housing)

Main tasks and responsibilities

Young people's services

Delivering a housing advice service to young people with multiple needs. This will include:

1. Working to ensure young people receive a high-quality service from the point of registration to move-on. Taking a hands-on approach to dealing with complex or difficult cases.
2. Carrying out thorough needs assessments with young people accessing the service in order to refer young people into appropriate accommodation and to external specialist services.
3. Providing young people with expert advice and guidance relating to their housing situation. Monitoring and evaluating young people’s progress.
4. Engaging other relevant external partners, able to provide accommodation and other move on opportunities to young people.
5. Referring young people to other internal New Horizon Youth Centre teams in order to support their progression, including Health, Youth Work, Outreach and Jobs, Education and Training.
6. Providing advocacy and referring young people to a wide range of specialist external advice services including around advocacy, substance misuse, mental health, immigration, counselling, financial/debt advice, and legal services.
7. Attending regular briefings, team meetings, reflective practice and clinical supervision, both with NHYC and project partners. Ensuring that Health and Safety or safeguarding issues are addressed at all times.

Sharing best practice

To proactively share best practice with internal and external stakeholders in order to maximise the impact of the work of NHYC. This will include:

1. Identifying and acting to maximise NHYC’s profile by seeking out and responding to opportunities with specialists and agencies who might offer resources, funding, or individual services relevant to client needs.
2. Promoting and representing NHYC at relevant forums, meetings and events.

Information management

To produce and maintain accurate and useful information in a range of formats in order to promote effective service delivery and evaluation. This will include:

1. Recording all contacts with clients appropriately and maintaining all relevant files and recording systems.
2. Producing written reports in a variety of formats to meet the requirements of NHYC, external service providers and funders, e.g., project reviews and assessment reports.
3. Inputting and extracting information from client monitoring systems and other accounting and database systems. Utilising other relevant software for the production of reports.
4. Being self-servicing in day-to-day administration, and following team and NHYC’s administrative procedures.

Reviewing personal and professional development needs

To be proactive in reviewing and evaluating own performance and identifying and acting upon areas for improvement. This will include:

1. Reviewing and evaluating own performance to identify strengths and areas for development. Identifying own learning/development needs and opportunities.
2. Undertaking development and training opportunities and being responsible for obtaining maximum benefit through review, reflection and practice.
3. Taking a proactive approach to supervision including regular line management supervision, team meetings, team reflective practice and clinical supervision.

Other

To contribute positively and constructively to the development of the team, the service and the centre. This will include:

1. Covering for other members of the team where necessary.
2. Following NHYC’s policies, procedures and performance expectations in all functions of the post.
3. Undertaking as required any other duties compatible with the level and nature of the post and/or reasonably required by the Service Manager, Head of Services, Director of Operations or CEO.

Application deadline

9am, Friday 4 October - or earlier if enough applications received

Grade & Salary: £29,132
Hours of work: 37.5
Contract: Fixed Term contract
Job Type: Full-time
Based at: 23 Monck Street, London, SW1P 2AE

Job Purpose:

- To manage and coordinate delivery of community engagement work
- To identify and engage local communities, volunteers and key partners
- To raise the profile of Mind through training delivery and awareness raising
- Work with volunteer and encourage member engagement
- Networking with other stakeholders in suicide prevention
- Manage local volunteers working with projects

Roles & responsibilities:

- Coordinate and support the delivery of community projects
- Actively engage and work with a range of stakeholders and key partners including but not limited to: young people, parents/carers, statutory and non-statutory agencies, and volunteers in suicide prevention and community projects
- Deliver presentations and training and suicide prevention to a range of audiences
- Help to deliver and or support service user forums
- Recruit and manage a team of volunteers encouraging their participation in projects and ensuring the role of volunteers is promoted and valued
- Utilise and develop evaluation tools to measure the impact of projects and contribute to compiling reports.
- Contribute to and lead on relevant evaluation and monitoring activities to demonstrate outcomes and impact
- Develop and maintain effective partnerships with other agencies, locally and regionally.
- Facilitate a culture which addresses stigma around suicide and so contribute to an increase in help-seeking behaviours
- Work effectively and flexibly with colleagues and managers to ensure that high professional standards of performance are maintained
- Engage actively with those personally affected by suicide to achieve our aims
- Collect and analyse all data within agreed protocols and maintain appropriate administrative systems to support and enhance regional activity
- Contribute to and promote campaigns
- Contribute to the development of and positively promote the organisation
- Understand your duties and manage any matters relating to safeguarding of children and vulnerable adults
- Contribute constructively to regular supervision and appraisal protocols
- Contribute to and attend conferences and seminars as required
- Attend training as required.

Application process:

Please check Job description to ensure that you meet the requirements of the role.
Deadline for submission of application is Monday 30th September.
Please note, we may close applications early if we receive a high volume of applications

Benefits: Hybrid-working if nature of role permits Learning and development opportunities Cycle to work scheme (interest free lone paid back 12 months period) Employee Assistance Programme (A 24-hour helpline from Health Assured to support you through any of life’s issues or problems) Free eye test Flexible working - core working hours 10.15 - 4pm (depedent on nature of the role)Interest free loan, those in financial hardship

REF-216 673

We're Looking for an energetic, compassionate and dedicated individual who is willing to learn to join our team as a Day Concierge. You will play a vital role in ensuring that all clients and stakeholders feel welcomed and included in the service.

You will play a pivotal role within the team by keeping track of all housing management issues across the cluster and reporting directly to the deputy manager.

About the role:

As the Day Concierge you will be taking a lead in reporting and monitoring maintenance issues, boosting and monitoring rent and service charge collection which helps clients on their move to independent living. You will be working collaboratively within the team to improve client experiences and boost satisfaction levels.

In your role, you will be the first point of contact and you will ensure that everyone is offered a warm welcome to the service and given the assistance they need.

This is an entry level position and experience in the sector is not a requirement, however an aptitude to learn, teamwork and compassionate attitude are necessary.

About you:

• Possess good planning and organising skills.
• Have a warm and friendly attitude and willingness to assist
• Your approach is creative, analytical, and person-centred, rooted in a strengths and recovery model.
• A non-judgmental approach to working with multi-disadvantaged / complex needs clients and to promote a strengths-based approach and an understanding of and commitment to Equality, Diversity, and Inclusion
• Strong team-working and interpersonal skills, maintaining a collaborative approach to delivering service objectives across work specialisms.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Closing Date: Sunday 29th September 2024 at midnight

Interview Date: Wednesday 9th October 2024 via Microsoft Teams

This post will require an Enhanced DBS check to be processed for the successful applicant.

Our Emergency Winter Night Shelter Service is run seven nights a week in venues across west London including: Fulham, Kensington, Hammersmith and Richmond.

In response to the increased needs, we are opening a women only shelter which will be staffed by women. With additional staff support, we will be providing a safe environment with additional support to guests who may have complex needs.

We are looking to recruit exceptional women with an open, collaborative style and a practical, can-do approach to provide a vital nightly service for our guests as Evening Project Workers.

About you

We value diversity and welcome all, in particular those with life experience and lived experience.

While experience of working within the homelessness sector or with similarly vulnerable people would be desirable, an understanding of the needs of people experiencing homelessness and working in a compassionate and flexible manner is more important and essential.

Flexibility is required, as you will be working a shift rota that will include weekends and public holidays. Due to the vulnerable group you will be working with, you will be asked to undergo an enhanced DBS check as part of our safeguarding measures prior to appointment.

Job spec

The Evening Project Worker is responsible for the following:

• Maintaining a friendly, supportive environment and cultivating positive relationships with guests, colleagues, and volunteers.
• Following best practice procedures for the security and safety of the guests and volunteers.
• Diffusing difficult or dangerous situations and summon assistance when necessary. Training will be provided. Writing regular shift reports using the In-Form client relationship platform.
• Carrying out regular checks around the shelter, checking conditions of all areas.
• Adhering to Glass Door’s operational and health & safety policies in all aspects of your work. Maintaining clear lines of communication with your colleagues including the Night Shelter Manager, Caseworkers, and the Operations Manager.
• Ensuring cleaning protocols are followed and implemented.
• Undertaking any other duties to aid the good running of the project, as required by the Shelter Manager or Operations Manager.
• Accurately reporting observations, interactions, concerns and actions with guests to their caseworker using written reports.
• Flexibility is required, as you will be working a shift rota that includes weekends and public holidays.
• On occasions you will also be expected to attend training, team meetings and other activities as required.

Person spec

Essential

• Commitment to providing an excellent service and to interact with shelter guests in a positive and respectful manner.
•  An understanding of and empathy towards the challenges women may experience.  Ability to work as part of a team and be a supportive team member.
• Confidence in dealing with challenging behaviour.  Good written and verbal communications skills.  Ability to carry out manual handling tasks.
• Understanding of and commitment to Equal Opportunities.

Desirable

• Experience working within the homelessness sector or with similarly vulnerable people.
• Ability to speak additional languages including but not limited to Polish, Romanian, Arabic, Spanish, French, Bulgarian, Russian or Tigrinya.
• Lived experience of homelessness.
• An understanding and value of trauma informed care.
• Relevant training certificates (First aid, health & safety, fire Safety, conflict de-escalation).