Supported housing jobs

Recovery Worker - Crisis (Whitehaven, Cumbria)

Location: Lowther Street,Whitehaven, Cumbria

Salary: £14,375 (pro rata) inclusive per annum

Job Type: Part time, 22.5 hours per week

You’re caring, flexible and creative, thrive under pressure, know how to connect with people at all levels and really enjoy helping others to live as independently as possible. You’d also like to be part of an organisation that counts on the professionalism, insight, expertise and passion of its staff to inspire individual recovery for the people they work with. Welcome to Lowther Street as a Recovery Worker.

Lowther Street Crisis House is the only community crisis house in Cumbria. The service was established to provide a unique alternative to psychiatric admission. The project delivers a holistic package of support in a safe, comfortable and supportive environment without the stigmatizing effects and restrictions of hospital environment.

We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone. That’s where you come in. Responsible for helping and inspiring the people who use our services to maintain their tenancy and independence in the community, we’ll rely on you to work with them to come up with a personal support plan that will see them achieve their goals and aspirations. Whether it’s developing their domestic and finance management skills or accessing work, leisure or educational opportunities, one thing’s for sure ‐ you will have every chance to shine.

No relevant experience is required as full training will be provided, although candidates with an understanding of mental health issues and/or lived experience would be welcomed. More important is your caring and compassionate nature and empathy and enthusiasm for helping others. Whatever your background, you’ll need to be happy to work both independently and within a team and willing to be part of a weekly rota system and available for on call duties.

To Apply

If you feel you are a suitable candidate and would like to work for Waythrough, please click apply to be redirected to their website to complete your application.

We are committed to increasing our diversity and we would welcome applications from those with lived experience and/or anyone from a Black, Asian or Minority Ethnic group.

This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.
Learning and development is important to us, and we are pleased to be able to offer a wide range of apprenticeships. We hire apprentices into specific roles as well as offering apprenticeships to the workforce. Anyone can apply to undertake an apprenticeship relevant to the role as long as they are in a permanent post and have successfully passed probation.

Waythrough launched in October 2024 following the merger of Humankind and Richmond Fellowship (RF). Aquarius supports people in the Midlands affected by substance use or gambling. It was a subsidiary of Richmond Fellowship and is now a subsidiary of Waythrough.

We are specialists in mental health, alcohol, drugs and related areas. We provide high quality, evidence-based services, which are designed around the needs of the people we support. Our vision is to break down the barriers that stop people getting the support they need to live a life they value.

" Package Description:

Together we make a difference, develop and learn, and support each other. Every day with us is different, but our mission remains the same: To champion the rights, needs and ambitions of the people we support - they are at the heart of everything we do. We stand by them and we work together for change.

We believe that everyone deserves a chance to learn and space to thrive and that the right education can change lives. You’ll help break down barriers to education for young people, helping them learn and grow at their own pace. 

 The Role

To take responsibility for the co-ordination, organisation of and entries to all public examinations across Inscape House School. To ensure Inscape House School adhere to the legal framework for the Joint Council for Qualifications and for all examination bodies

Hours: 37.5 Hours per week (Part time flexible working maybe be considered)

Working Weeks: 43 Weeks

Salary: £27,814.31

Location: Inscape House School, Cheadle, Stockport

Reports to : Deputy Head of Upper School 

Responsibilities include but are not exhaustive;

• To have full responsibility for the organisation and supervision of the school and extended services as an examination centre, ensuring adequate security and the adherence to appropriate examination board regulations and routines.
• To timetable all external and internal examinations.  
• Coordinate the preparation and submission of entries to examination bodies.
• To oversee correspondence with curriculum areas and examination boards.
• Deliver training on invigilation and facilitation of access arrangements.
• Actively engage in training sessions, meetings and other directed tasks, to support the school’s priorities and to ensure their own professional development.
• Attend staff meetings and planning meetings when required.
• Report any safeguarding concerns to the Senior Designated Person.
• Adhere to all safeguarding policies, practices and expectations including online safety.
• Support the safe arrival and departure of the children and young people to and from school on LA or parental transport

About You;

• Recent Exams Officer Training.
• Experience of working as an Exams Officer.
• Experience of JCQ inspections in relation to delivery of exams and access arrangements.
• Experience of exam timetabling and facilitating access arrangements.
• The ability to keep records in an orderly fashion and prioritise competing tasks within specified time constraints
• Flexibility in dealing with changing circumstances. 
• A proficient level of spoken and written English.
• Evidence of recent relevant professional development.
• An understanding of the JCQ regulations for delivering examinations and for access arrangements.
• Strong personal resilience.

Benefits

• Annual Leave 27 day holiday plus 8 days bank holidays rising to 30 after 5 years, 33 days after 10 years

• Generous pension scheme and death in service benefit , up to 7% company pension contributions initially rising with length of service and up to 6 x basic salary death in service benefit
• Occupational sick pay and family friendly policies including enhanced maternity, paternity and adoptive leave.
• Reward and Discount platform offering discounts at high street shops, travel, insurances etc.
• Eligibility to apply for Blue Light card
• Proud to be a real living wage employer
• Refer a friend scheme, be rewarded for recommending a friend to work with us
• Comprehensive training and development opportunities, including apprenticeship qualifications
• Long service awards including cash gifts and extra holiday.
• Promotion of Wellbeing across the organisation including Mental Health First Aiders offering wellbeing support from trained colleague and free weekly yoga session  in person or online
• Access to our Employee Assistance Programme for you and adults at your home

Applications are very welcome from all regardless of age, disability, marriage or civil partnership, pregnancy or maternity, religion or belief, race, sex, sexual orientation, trans status or socio-economic background. We are committed to making reasonable adjustments for disabled people. We positively encourage applications from those with lived experience. 

If there is any part of your lived experience you want to keep confidential in some way please talk to the Recruitment or HR shared service teams and we will do what we can to support you

The Together Trust is committed to safeguarding and promoting the welfare of the people we support and expects all our staff and volunteers to share this commitment. 

Safeguarding checks will be undertaken for the successful candidate in line with our safer recruitment policy, including an Enhanced DBS check (at no cost to yourself).

This role will involve regulated activity.

"

LMK (Let Me Know) Youth Leader (Freelance Educator / Youth Worker) 

• Across London boroughs, occasional travel outside London optional 
• £200 per 2 hour workshop 
• Sessional 
• Available for a minimum of one delivery per month, pending workshop demands

About LMK

Good relationships shape our health and happiness, yet we are taught so little about them. LMK is a registered education charity on a mission to change that. We run workshops educating young people about healthy and unhealthy behaviours, so that they can avoid abuse and thrive in relationships. 

Using film and guided discussions, our workshop Leaders support children and young people in honest conversations about relationships and leave them better equipped to spot the early warning signs of abuse, inspiring them to enjoy healthy, fulfilling relationships.  We explore the 10 signs of healthy and unhealthy relationships and include practical lessons young people want to learn about (like consent) and practice scenarios in a safe, supportive and non-judgmental environment. 

LMK is a learning organisation and prides itself in supporting leaders to develop their skills. We offer training and Continuous Professional Development (CPD) opportunities, as well as peer-to-peer learning and reflective practice sessions.

About LMK Leaders

LMK Leaders are passionate and organised educators who run community workshops, aimed at young people aged between 11 and 24. Through engaging, relatable workshops, Leaders help young people identify signs of healthy and unhealthy relationship behaviours, provide strategies for them to recognise the early warning signs of abuse and give them tools to keep themselves and their friends safe. 

Expectations of LMK Leaders

• Always adhere to LMK and host organisations health & safety and safeguarding practices and procedures. 
• Capable of maintaining confidentiality and professional boundaries with young people, peers, and professionals.
• Respond to comms (emails/WhatsApp) sent out by LMK team members in a timely manner, to support planning and organising of sessions.
• Plan and deliver interactive LMK workshops in educational and community settings in line with LMK delivery style and ethos. 
• Meet with co-facilitators to carry out pre-session planning, minimum three working days before delivery.
• Use your experience and knowledge of the issues affecting young people to tailor the workshops accordingly. 
• Ensure all youth participants and the adults in school/community organisations who attend a LMK workshop complete the post session feedback surveys.
• Complete a reflective post session Leader survey after each workshop to support practice and programme development.
• Debrief with LMK’s Programme Development Manager and provide ongoing feedback about your sessions through LMK’s reflective practice processes.
• Accommodate a maximum of two workshop observations by LMK staff/supporters per academic year, designed to bolster our funding and thought leadership strategy.
• Undertake relevant training associated with LMK’s work, including but not restricted to diversity and inclusion, safeguarding, violence against women and girls (VAWG).
• Undertake at least one quality assurance observation per year, completed by an LMK Programme Development Manager, and enhance practice via developmental feedback.
• Continue to learn about and develop your skills on the issues affecting young people’s relationships including domestic violence, abuse, adverse childhood experiences, trauma informed practice, gang culture and grooming, mental health, sexual exploitation, consent, sharing of nudes /sexting, bullying in person and online, tech and online safety, pornography.
• Share your knowledge and expertise by providing feedback and, where requested, co-designing training and educational resources on issues affecting young people and their relationships.
• Mandatory attendance of termly virtual Leader huddles and reflective sessions to remain connected to peers and organisational values, mission, purpose and operational matters.
• Contribute towards and keep up to date with LMK internal/external communications platforms, such as LMK newsletters and social media.
• Engage with LMK’s Youth Advisory Board Members, if and when invited to do so.
• Lead by example and promote healthy relationship behaviours in your own lives/communities and within LMK (team player; acknowledging and working with diversity; being receptive to new ideas and developmental feedback, etc)
• Use your own networks to recruit new schools and youth groups into the programme.

Knowledge, Skills and Experience required

• Extensive experience of teaching or working with young people (10 to 24 yrs old) in educational or community settings.
• Minimum 2 years’ experience co-designing, delivering and evaluating group sessions, consisting of minimum of 12 and maximum of 30 participants.
• Experience or co-designing session plans and co-facilitating with others; able to collaborate equally with others.
• A strong commitment to young people and knowledge and understanding of issues affecting their relationships.
• Excellent communication, interpersonal skills with the ability to create a safe and non-judgmental space, that allows young people to speak freely about their relationships and experience.
• Able to adapt and be flexible in workshops to get the best engagement from a range of participants. 

Must also:

• Be entitled to work in the UK.
• Hold a DBS certificate or be willing to let LMK undertake a check on your behalf. 
• Have a recent safeguarding qualification from a recognised provider or be willing to undertake additional training in this area.
• Be flexible to work non-traditional, after-school and occasional weekend / holiday hours.
• Comply with policies and procedures relating to child protection, confidentiality, data protection and reporting concerns to an appropriate person.

LMK values the differences that a diverse workforce brings and is committed to inclusivity. We welcome all applicants from any race, ethnicity, colour, religion, gender, age, sexuality, or any other protected characteristic.

We can make reasonable adjustments throughout the application process and on the job. Please let us know, by contacting us separately if you need any adjustments or changes to be made during the recruitment process because of a disability or long-term health condition.

You can learn more about how we handle your personal data and your rights by reviewing our privacy notice (see attachements).

Please note:

In-person interviews for this role will take place on 3rd June and a mandatory (paid) 2 day, in-person training will take place on 26th and 27th June. (Both will be held at Central London locations).

Governance and Business Administrator
Salary: (Banding Level 2) £27,185
Contract type: Permanent
Working hours: Full time (Part time hours could be considered)
Location: Taunton, Somerset with Opportunity for hybrid working

Somerset Wildlife Trust requires a talented Administrator to join the busy People, Culture & Resources Team.

This is a key post within the Trust communicating with key stakeholders and Teams. This is a fantastic opportunity for career development, joining a team of passionate people committed to working together to achieve more for nature in the beautiful county of Somerset.

The role will provide effective governance organising and facilitating Trust Council and committee meetings. Responsibilities will include scheduling meetings, preparing agendas, and taking minutes for board and committee meetings. The Governance and Business Administrator will be maintaining records, advising on governance procedures and liaising with stakeholders.

As Business Administrator within the People, Culture and Resources (PCR) Team, the role will provide office support, answering telephone calls, emails, handling correspondence and maintaining records. The role will develop and maintain relationships with Trustees, external contacts and other stakeholders. Also, the role will implement techniques and processes to enhance productivity and efficiency.

Responsibility 1: Lead on providing expertise on a comprehensive governance service

1. Acting as secretary to the Trusts Council, sub committees and Sales Board.
2. Providing logistical and administrative support to the CEO, Directors, Chair and Trustees.
3. Supporting the chair to set dates of council meetings, produce Council agendas in liaison with the CEO, Chair & Committee Chairs and ensuring accurate minutes are taken, approved, and circulated in a timely manner.
4. Working autonomously maintaining the governance archive for Council and overseeing full governance archive on SharePoint.
5. Maintaining live files and records at Companies House.
6. Acting as secretary to the Nominations Committee including maintaining the register of trustee and honorary officer terms of office and managing the process of nominating, recruiting and inducting Trustees.
7. Assisting with the production of high-quality papers and presentation materials and developing solutions to complex issues.
8. Fixing dates, orchestrate agendas, papers and minutes for Council meetings and carry out chasing actions as required using your excellent communication and negotiation skills.
9. Organising and facilitating Trustee inductions.
10. Regular and structured reviewing of governance documents, policies, processes, and terms of reference, keeping abreast of developments in governance legislation & best practice.
11. Maintaining and updating the SWT Governance Handbook and ensuring legal compliance.

Responsibility 2: Provide a comprehensive administrative and clerical support to the People, Culture and Resources Team to support the smooth running of the office.

1. Overseeing the PCR team administrative support functions.
2. Handling communications:  Greeting clients, answering incoming calls, replying to emails and dealing with both incoming and outgoing post.
3. Organising schedules: Scheduling meetings, appointments and events, and organising any necessary materials for them.
4. Maintaining office equipment:  Operating and maintaining equipment such as photocopier and franking machine.
5. Supporting staff: providing administrative support to colleagues with occasional administrative work on PCR projects.
6. Keeping track of inventory and ordering office supplies such as first aid equipment, coffee and tea and other items.
7. Using spreadsheets for budget evidencing and monitoring purposes – (credit card transactions & Amazon purchasing).

Responsibility 3: Utilising your strong commitment to customer service, provide a first-class customer service for the organisation and its stakeholders, ensuring that every customer is completely satisfied with their customer experience

1. Ensuring that all telephone, face to face and written enquiries are responded to promptly and dealt with in an efficient manner.
2. Answering customer queries, responding to questions from incoming correspondence.
3. Resolving complaints by liaising with relevant teams to ensure customer satisfaction and ensure regular contact with both internal colleagues and external stakeholders.
4. Keeping accurate records of customer interactions including a complaints log.
5. Providing information to stakeholders to answer questions and queries.
6. Escalating issues referring any complex issues to Heads or Team managers when necessary.

We offer fantastic benefits of working for the Somerset Wildlife Trust including:

• 7% employer pension contribution
• Life insurance
• Flexible and agile working
• Wellbeing support – Employee Assistance Program
• Diversity networks through RSWT/TWT
• Paid volunteer days
• Continuous Professional Development opportunities
• 33 days of holiday (25 + bank holidays)
• Staff social calendar and events

The opportunity to make a real and positive difference to nature, communities, and the climate

Closing date: Monday 12 May 2025

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Somerset Wildlife Trust have an Equality, Diversity and Inclusion Plan and are committed to continuing to improve the equality, diversity and inclusion of every aspect of our work; we know we need to engage with everyone to live our values and achieve our goals. We welcome applications from everyone and are happy to discuss any accommodations or arrangements that would make the recruitment process better for you, and the working environment should you be employed.

No agencies please.

We are looking for a caring and organised Activities Supervisor to lead our dedicated team of Wellbeing Assistants at Halsey House. Join us in creating a stimulating and varied programme of leisure activities and social events for our residents.  

We offer flexible working hours to fit your lifestyle. This is a full-time role, working 37.5 hours per week (including evenings, weekends and bank holidays). Shifts are 5 x 7.5 hour shifts over 7 days.

Please note that we are currently only able to consider applications from candidates who have the legal right to work in the UK. We are unable to sponsor visas at this time.

Key responsibilities of the role:

- Design and create personalised and inclusive activities and experiences for our residents, giving them the support they need to regain and maintain daily living skills
- Support the team so they can deliver person-centred services and social activity plans
- Schedule rotas, lead and support the team with the delivery of varied programmes while recording assessment, monitoring and evaluation data
- Mentor and act as a role model to team members and volunteers. Assisting with the induction and ongoing development of the team.

An enhanced DBS check will be required for this role.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

Employee benefits include:

- 22 days’ paid holiday per year plus bank holidays, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 14%, subject to eligibility
- Additional rates for nights, bank holidays and overtime
- Flexible hours to suit your needs
- Affordable and quality meals at reduced cost
- Free on-site parking
- Free enhanced DBS check
- Uniform provided at no cost
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Exclusive retailer discounts on popular brands
- Range of courses delivered by learning specialists to support your development goals and objectives

Halsey House is set in the popular seaside resort of Cromer, on the Norfolk coast, set in a beautiful historic building which was used as a hospital in the First and Second World Wars. A place where ex-servicemen and women and their spouses can feel completely at home, providing care for those who have served in the Armed Forces and their dependants. We provide nursing, residential and day care, as well as specialist dementia care. As part of our award-winning team, you will receive full support with training and personal development.

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

Strategic Investment Lead- Strategic Delivery, Homewards

Salary:  Circa £80,000

Location: Central London office three days a week, with flexibility to work from home for two days

Contract type: Three year full time contract

Holiday: 25 days per annum plus public holidays

Hours: 37.5 hours per week (Monday to Friday)

Benefits: Pension scheme (non-contributory), private medical insurance, life insurance, season ticket loan

 

Overview:

In June 2023, Prince William and The Royal Foundation of The Prince and Princess of Wales launched Homewards. Homewards is a transformative five-year programme, working with six locations, to demonstrate that together it’s possible to end homelessness – making it rare, brief and unrepeated.

The Royal Foundation’s Homewards programme is recruiting into their Strategic Delivery team. This team will be focused on leveraging significant impact across the locations focused on key, cross-cutting, themes and report into the Programme Director.

 

Role Purpose:

We are seeking a motivated, creative and delivery-minded individual to join us as our Strategic Investment Lead. The Lead will work with partners to unlock more funding and finance for solutions to prevent and end homelessness. The role will focus on connecting our locations to finance and funding opportunities, driving capacity and confidence to engage where possible. It will also focus on unlocking new and improved flows of funding through strategic engagement with major global partners.

We are looking for a big thinker and pragmatic ‘doer’. This is a chance to create thriving local ecosystems across the UK connecting capital to solutions that will transform their approach to end homelessness – as well as shaping brand new finance opportunities. Our aim is to create models with our partners that can be scaled across the UK and beyond.

You might have worked for central Government on finance strategy in highly relevant area, or perhaps come from a strategy role at a major financial institution. You will understand the investment landscape but be able to think creatively about how it can be deployed to end homelessness.

Key Accountabilities, but not limited to:

• Lead, shape and deliver the funding and investment strategy as part of The Royal Foundation’s Homewards programme
• Work with a range of partners - experts, locations and partners from across the finance and investment sector to connect our locations to capital and leverage new forms of funding opportunities. The Strategic Investment Lead will be supported by an expert advisory group and specialist support as needed.
• Inspired by best practice and local progress, through partners, shape and support our locations to establish sustainable long-term connections and thriving ecosystems to deliver on their commitment to end homelessness
• Work with the Homewards location teams to ensure the funding and investment strategy delivers on Local Action Plans (our locations’ roadmaps to preventing and ending homelessness); and support them to identify high potential local partners and grow relevant local relationships
• Work closely with other Leads in the programme, specifically the Homes Lead and Employment Lead - and the central Partnerships team to ensure a joined-up approach which delivers maximum impact for Homewards and The Royal Foundation
• Work across the Homewards team to prioritise, co-develop and deliver the strategy, ensuring the approach is backed by a robust delivery plan

Relevant knowledge, experience and personal qualities

•  Broad knowledge and experience of delivering finance and investment for social good and the role that debt, equity and grant/philanthropy can play in driving forward powerful societal outcomes – and an appetite to learn
• Demonstrable experience assessing risk and structuring relevant finance mechanisms, with a strong understanding of relevant language, concepts and approaches
• Comfortable and confidence engaging with a diverse range of partners from public, private and voluntary stakeholders to connect and create thriving place-based ecosystems
• Significant experience operating at a senior level working with major businesses to execute powerful new partnerships to create lasting impact - ideally with a focus on or background in a topic related to finance; and experience working at a local and national level to deliver
• A confident ‘Doer’ with a background in executing ambitious policy or programmes in a relevant setting
• Creative thinker with a desire to drive systemic change - understanding the role TRF and partners could play and what systemic change could look like when it to comes to delivering financial solutions to end that end homelessness
• Confident leader who can support and empower the Homewards team to confidently engage in this area; and be an ambassador for Homewards across the finance and social impact sector

 

The Royal Foundation is a high-profile organisation, and the successful candidate will appreciate the importance of discretion and confidentiality and have a mature and professional approach.

This post is subject to receipt of satisfactory references and if London-based with the right to work in the UK.

 

Company & Culture:

The Royal Foundation is the family Foundation of The Prince and Princess of Wales. Their Royal Highnesses are committed to using their platform to unite and positively impact the lives of people in the UK and around the world. Through the Foundation, The Prince and Princess identify and tackle society’s greatest challenges, with a particular focus on a healthy society and healthy planet.

Our work is built on world-class research, long-term partnerships, and measurable, scalable impact. We build collaborative initiatives where leaders from all parts of society can come together to identify emerging challenges, agree joint action, and make a real difference on key societal challenges.

APPLY NOW

If you have the relevant skills and enthusiasm for the role, then we’d love to hear from you.  Please send your CV and covering letter (no more than two pages) explaining your motivation for applying and how you meet the skills and experience required for the role by clicking ‘Apply’ now.

Community Hub Facilities Coordinator Location: Newton Aycliffe, Salary: £24,020 - £30,790 per annum Job Type: Fixed Term Contract, Part Time Waythrough are opening a new Health and Wellbeing Hub which is based in the heart of a local community in Newton Aycliffe and are keen to appoint into the role of Hub Co-ordinator.  The Community Hub Facilities Co-ordinator will be responsible for the efficient management, operation, and maintenance of the community hub's facilities.  The role will ensure that the hub is a safe, welcoming, and well-organised space for staff, volunteers, and the community it serves. The Co-ordinator plays a key role in managing day-to-day operations, co-ordinating events, overseeing volunteers and maintaining the hub as a vibrant and functional community resource. About The Role  Oversee the daily operations of the community hub, ensuring all areas are clean, safe, and functional. Reporting of repairs to Landlord or Premises Team Coordinate with maintenance staff and external contractors for repairs, upgrades, and routine maintenance. Work with community groups, organisations, and internal teams to schedule and facilitate events, workshops, and activities. Manage room bookings, ensuring fair and efficient allocation of spaces. Set up and dismantle spaces for events, ensuring proper equipment and facilities are available. Serve as a friendly and approachable representative of the community hub, fostering positive relationships with users, partners, and stakeholders. It is important that applicants have a good understanding of the local area and its challenges.     ‘The salary advertised above demonstrates the full earning potential for this role, starting salaries will allow for pay progression within the pay band’    Please read the full Job Description and Person Specification prior to applying for this position.    Who Are We? Waythrough launched in October 2024 following the merger of Humankind and Richmond Fellowship. Our vision is to break down the barriers that stop people getting the support they need to live a life they value. We tackle poverty and disadvantage in communities, through mental health, drug and alcohol, housing and related support.  We have almost 200 services around England – and nearly 3,500 amazing staff and volunteers who run them. Every year our services support around 125,000 people.  Bringing together two big organisations is not a small task and it’ll take a while to fully integrate our systems, processes and approaches. That’s why you will notice the jobs here are still branded ‘Humankind’. Next year we’ll be fully integrating our recruitment systems but for now they are separate.  Thanks for bearing with us – and don’t forget to check out the Waythrough jobs on the Richmond Fellowship and Aquarius job site What can Waythrough offer you? Generous annual leave entitlement (27 days, plus bank holidays, increasing to 32 after 1 years’ service)  Annual leave purchase scheme  Enhanced occupational sick pay  Enhanced employer contribution to your workplace pension  Death in service benefit Free Will writing  Eyecare vouchers  Blue light card discount Fantastic learning and development opportunities, including free training courses  Work-life balance- flexible working and family friendly policies Happy, Healthy You! – our wellbeing offers for our workforce  Employee Assist Programme and Waythrough Support Networks  Waythrough is an equal opportunities employer     We value unique perspectives and experiences that everyone can bring and fully understand the strength in diversity and inclusion. We encourage applications from all backgrounds, regardless of race, gender, religion, gender identity, sexual orientation, national origin, or disability. If you have a genuine passion for working for us, we want to hear for you. We also welcome applications from people with lived experience with substance use. To Apply If you feel you are a suitable candidate and would like to work for Waythrough, please click apply to be redirected to their website to complete your application.

Contract: Permanent

Hours & work pattern: Full time, 37 hours per week including regular weekend and evening working and shift patterns covering hours of 7.30am - 9pm.

Salary: £29,768

Location: St George's Hospital, London

 

Catch22 exists to help build a society where everyone has a good place to live, good people around them, and a fulfilling purpose. We call these our '3Ps'.

We achieve this in two ways. First, we improve lives on the frontline through delivery of public services. Secondly, we use our knowledge to change 'the system', to fix the complex web that can trap and disempower those it was set up to help. With the heart of a charity and the mindset of a business, we are uniquely placed to deliver on this challenging agenda.

Our Young People & Families (YP&F) Operational Hub delivers a wide range of integrated support services designed to help resolve complex difficulties experienced by young people and their families/carers.

Support is provided to people who find themselves in a range of circumstances; they may be missing from home or have emotional, housing or substance misuse issues. We also support families where parents/carers are experiencing domestic abuse, substance misuse, emotional issues, homelessness or unemployment. Whatever the situation, we work alongside young people and their carers to find a way of stabilising their lives.

Job Description

The Youth Violence Intervention Practitioner role is to be part of the youth work team within Redthread with a primary focus on youth violence interventions in a health care setting. In this role you will be part of the Youth Violence Intervention Programme team at St George's Hospital. You will support young people aged, 11-25 years old, who present to hospital following an incident of violence of for whom them there are concerns around exploitation or extra-familial farm. You will work with the young person in the hospital as well as supporting them post discharge to ensure they have the support in place that they need and want. Other tasks include:

• Hold a caseload and work with young people in a range of settings, including in A&E and on the wards, in the community, in face-to-face and group contexts, and promote their personal, educational, health and social development through all interactions.
• Assist with the on-going development of the service model to ensure that clients gain the maximum benefit from Redthread’s interventions.
• Ensure information resources such as client forms, databases and contact files are kept fully up-to-date and secure, in line with GDPR, the Data Protection Act and our Confidentiality Policy and Consent Policy. Maintain high quality recording of interventions with young people on our database, Threads, in line with Redthread’s best-practice requirements. (Training will be provided.)
• Collect and record evidence of project outcomes and young people’s achievements, to ensure the completion of monitoring forms and project progress reports as required.
• Maintain a good level of knowledge of the issues around youth violence and Child Exploitation.
• With guidance and support from the Team Leader, develop skills to further your work with the young people.
• Under the direction of the Team Leader, develop an imaginative programme of events, activities and other interventions which support Catch22’s mission.
• Actively research and network with other organisations working with young people in the area served by the hospital to ensure that the organisation as a whole has a good knowledge of other services and projects that may be of interest to the young people we work with or appropriate for us to refer to.

Qualifications
Experience:

• Significant professional experience of working with vulnerable young people in a range of activities and setting
• Experience of working as an effective team member
• Experience of working within a multi-disciplinary team
• Experience of working autonomously

Knowledge:

• A thorough knowledge and understanding of the physical, social and emotional developmental needs of young people
• Understanding of the issues faced by young people living in inner city areas
• An awareness of child protection and safeguarding issues and knowledge of current best practice within the youth work sector
• A knowledge of best practice in case recording
  

Skills:

• Resilient and reflective
• Well-developed verbal and written communication skills and an ability to interact with both young people and adults on a one to one basis and in small groups, within a range of contexts
• Ability to plan and manage own workload
• Accurate data entry and record keeping and monitoring processes
• Ability to use up to date IT systems
  
  

Screening: Successful admission to post subject to enhanced DBS check, police vetting check, and employer Right To Work in the UK check. The post-holder must have right to work in the UK. Catch22 does not currently provide a licence to sponsor visas but please see this register to see those that do.

To Apply: Please provide follow the link where you be asked to share your CV and cover letter, along with the completion of the screening questions to express your interest in this opportunity. Please note, in the interest of safer recruitment and ensuring that applicants are a right fit for the role, submitted applications must contain a CV, satisfactory responses to the screening questions, and information detailing interest in the role, to be considered for this position.

Closing date: 10am Monday, 12th May.

Interviews will be held the week of 19th May.

AI generated applications are not acceptable and could lead to a disqualification of your current and future applications across Catch22 jobs. In order to ensure that applications are fair, genuine, and representative of the candidate applying, our teams may use a number of tools to identify occurrences where candidates have not given an honest response during the application process.

Member Relations Co-ordinator

We are delighted to share this new and exciting opportunity for a Member Relations Co-ordinator to join a dynamic organisation.

Position: Member Relations Co-ordinator

Location: Holyoake House, Manchester

Salary: £34,577 per annum

Hours: Full-time, 35 hours per week

Contract: Permanent/Hybird 

Closing Date: Midnight, Thursday 22nd May 2025

Interviews: Week commencing 2nd June 2025, in Manchester.

Benefits: Flexible working options, pension scheme, discounted travel to work schemes, employee wellbeing assistance programme including free eye tests, personal and professional growth and development, including coaching and trade union.

We reserve the right to close the role early should a suitable candidate be found before this date. Applicants are required to submit an application form.

About the role:

As Member Relations Co-ordinator, you will play a key role in growing and strengthening our diverse co-operative network. You will contribute to the delivery of our membership strategy, manage relationships with current and prospective members, and support the development of membership services and products. You will be the first point of contact for member enquiries, ensuring a responsive and high-quality experience, while also supporting initiatives to improve member engagement.

Key responsibilities include:

• Support the implementation of the membership and engagement strategy, contributing to KPIs and team targets as required.

• Develop a deep understanding of our members, managing recruitment, retention, and account management to build strong, sustainable relationships.

• Maintain expert knowledge of our subscription model, products, and services, ensuring member needs are met and income targets achieved.

• Collaborate across teams to align organisational activities with membership goals and develop income-generating services that meet member needs.

• Stay informed on sector trends and developments to enhance our member offer, services, and ways of working.

• Act as a key contact for member insights, providing accurate, timely data to support bids and communications.

• Maintain member records and perform analysis and reporting via our CRM (Salesforce) to support performance tracking and process improvements.

• Manage complex member queries and act as an escalation point for the Member Relations team.

• Lead on account management of federal members, dual memberships, and selected partner members, developing strong relationships and commercial understanding.

• Support the renewal process, membership campaigns, and communications planning, helping to increase member retention and acquisition.

• Contribute to high-quality membership processes and ensure governance structures reflect our co-operative identity.

• Actively support the Member Services Lead with wider membership functions and continuous process improvement.

About you:

To succeed in this role, you will be a confident communicator with strong customer service and relationship management skills. You’ll be excited to work for a values-led organisation and passionate about making a difference.

You will also have:

• Proven customer service and client management skills, with the ability to adapt communication across diverse audiences.

• Passion for values-led organisations such as co-operatives, community businesses, or social enterprises.

• Self-motivated and enthusiastic, with a strong track record in independent working, prioritisation, and meeting deadlines.

• Experience handling public or membership-related enquiries in a professional setting.

• Strong team player with excellent interpersonal skills and the ability to build lasting relationships.

• Clear and confident communicator, both written and verbal, with presentation and group delivery experience.

• Detail-oriented and diligent in process-driven tasks like record keeping and database maintenance.

• Highly organised, with the ability to manage multiple priorities and meet performance targets.

About the organisation:

As the voice of the UK’s co-operative movement, we empower and support co-operative enterprises with specialised knowledge and expertise, to grow the co-operative economy and create a fairer society. From football clubs and farms to convenience stores and pubs, there are more than 7,000 co-operatives in the UK, each owned and controlled by their members and based on a set of shared principles and values. By promoting shared wealth through member ownership, we are committed to enabling anyone in the UK to form, or join, thriving and sustainable co-ops.

As an organisation we are led by our unwavering values of solidarity, self-responsibility, equity, and honesty, therefore if you share these core values, we would be delighted to receive your application.

Other roles you may have experience in could include Member Services, Client Relations, Community Engagement, Customer Experience, Membership Officer, Project Co-ordinator, Administration, Operations Support, or Account Manager.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Senior Fundraising Manager (Major Giving)

Salary£48,354.46 per annum

LocationLondon/Hybrid

Weekly Hours35

The Vacancy

Job Title: Senior Fundraising Manager (Major Giving)

Location: London/Hybrid

Salary: £48,354.46 per annum

Weekly Hours: 35

Reference: YMC1095733

We seek a strategic and relationship-driven Philanthropy fundraising professional with a passion for making a difference to young people’s lives. If you thrive on securing transformational gifts and building meaningful connections with high-value donors,  then YMCA England & Wales has an incredible opportunity for you to shape and lead our Major Giving programme as our new Senior Fundraising Manager (Major Giving).

About YMCA England & Wales

YMCA England & Wales supports 83 local YMCAs, advocating for vulnerable young people by providing essential building blocks for a better life—like a safe home, guidance, friendship, and employment skills. We are committed to ensuring fairness and opportunity for all, and through our collective voice, we influence national policy and media to improve the lives of young people across the country.

Fundraising at YMCA England & Wales has three pillars:

• Fundraising for distribution through initiatives such as our RoomSponsor programme and national partnerships
• Fundraise to support YMCAs and fund our policy, campaign and research work, which changes the lives of young people
• Help YMCAs fundraise themselves by providing assets, propositions, and advice for local fundraisers.

The Role

As Senior Fundraising Manager (Major Giving), you will lead the development and implementation of an ambitious new Major Giving strategy to secure and maximise funds from high-net-worth individuals. Your focus will be on nurturing relationships with existing donors while identifying and engaging new prospects, driving initiatives including Giving Circles and Development Boards.

You will work closely with senior leadership, Trustees, and key stakeholders to craft compelling cases for support, aligning with YMCA’s ambitious new housing strategy and broader organisational goals.

Key Responsibilities

• Manage and grow a portfolio of major donors, developing tailored engagement strategies to inspire long-term support.
• Plan and execute donor stewardship activities, including bespoke events, face-to-face meetings, and personalised communications.
• Work with senior leadership and Trustees to build strong relationships with philanthropists and high-value supporters.
• Develop and deliver compelling proposals, impact reports, and updates to donors.
• Identify and research prospective major donors, developing strategies to engage them effectively.
• Implement YMCA’s ambitious Major Giving Strategy which projects an ever more important focus for this area.
• Oversee the Major Giving income and expenditure budget, providing accurate forecasts and performance reports.
• Collaborate with colleagues across fundraising teams to align strategies and maximise income opportunities.
• Ensure robust data management within the CRM database, adhering to GDPR and best practices.
• Work cross-functionally to develop new fundraising products and giving opportunities, ensuring high-value philanthropy is embedded across the organisation.

About You

We are looking for a highly motivated, strategic, and personable fundraising professional with a proven track record of securing major gifts. You will be confident in building relationships with high-net-worth individuals and passionate about delivering exceptional donor experiences.

You will have:

• Significant experience in major donor fundraising, with a track record of securing five- and six-figure gifts.
• Excellent relationship management skills, with the ability to engage and influence high-value supporters.
• Strong strategic thinking and planning skills, with experience in developing and implementing fundraising strategies.
• Exceptional communication and presentation skills, with the ability to create compelling cases for support.
• Budget management and forecasting experience, with a focus on data-driven decision-making.
• Experience working with senior stakeholders, including Trustees and senior leadership teams.
• Knowledge of philanthropy trends, donor motivations, and fundraising best practices.

Why Join Us?

• Be part of an ambitious and growing fundraising team, with the opportunity to shape and lead YMCA’s major donor programme.
• Work for a charity that makes a real difference in the lives of young people and communities across England & Wales.
• Enjoy a collaborative and supportive work environment, where your contributions are valued and celebrated.
• Competitive salary and benefits package, with opportunities for professional development.

If you are passionate about philanthropy and have the skills and experience to drive major donor fundraising at YMCA England & Wales, we would love to hear from you!

To apply: please submit your CV and a cover letter outlining your suitability for the role

Our recruitment process is anonymised and candidates' names are hidden. We welcome and encourage job applications from people of all backgrounds, particularly those from disabled and Black, Asian and Minority Ethnic (BAME) candidates, who are currently under-represented throughout YMCA England & Wales. Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration, safeguarding training and undertake a DBS check.

Senior Policy Executive
c. £35,000 - £40,000 per annum
Permanent/ 2 days a week in office/ London

The Talent Set is thrilled to be working with a fantastic financial services membership association as they recruit for a Senior Policy Executive. This influential organisation plays a vital role in representing and advocating for the UK’s private capital industry, which has grown from a niche sector into a mainstream force within the wider economy over the past four decades.
In this newly created role, the Senior Policy Executive will support efforts to promote transparency across the industry by leading on initiatives. The successful candidate will be involved in research, analysis, stakeholder engagement, and high-level policy reporting, contributing to work that has significant economic and social impact across the UK.

Key Responsibilities:

• Lead and manage the organisation’s activities related to specific guidelines, including coordinating reporting processes, board meetings, and stakeholder engagement.
• Conduct in-depth analysis of private equity transactions to assess scope under specific Guidelines and support industry transparency initiatives.
• Engage directly with member firms, investors, and portfolio companies to provide guidance on policy matters and promote best practices through briefings, webinars, and events.
• Draft high-quality policy content, including consultation responses, briefing notes, technical articles, and reports.
• Coordinate and support the Legal and Accounting, Reporting & Governance (ARG) Committees, including hosting meetings, gathering member feedback, and tracking key legislative developments.
• Collaborate closely with internal teams, particularly External Affairs and Membership, to support cross-functional projects and align policy work with broader organisational goals.
• Monitor emerging legal, regulatory, and governance trends, ensuring relevant internal stakeholders and members are kept informed and engaged with evolving policy landscapes.

Person Specification:

• Strong interpersonal and networking skills, with the ability to build trusted relationships and communicate with senior-level stakeholders.
• Proven experience in project management, with the ability to coordinate multiple stakeholders and deliver outcomes effectively.
• A collaborative and team-oriented approach, with intellectual curiosity and the ability to grasp complex policy, legal, and financial issues quickly.
• Comfortable working with data and research, including using tools like Preqin and Companies House to support analysis and reporting.
• Excellent written and verbal communication skills, capable of producing high-quality reports and delivering presentations to senior executives.

What’s on offer?

• Join a leading voice in UK finance, helping shape policy and promote a high-performing, socially valuable industry across the country.
• Be part of a collaborative and inclusive workplace culture, with regular team events and a focus on employee wellbeing and development.
• Enjoy a competitive package, including a discretionary bonus, and generous pension contributions.
• Access a wide range of benefits and perks, from private medical insurance and wellbeing support to season ticket loans and professional development reimbursement.
• Contribute to meaningful, high-impact work at the intersection of finance, policy, and business, with opportunities to engage with industry leaders and government stakeholders.

To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.

We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.

Location: London (remote working within the UK is possible)

Hours: Full-Time or Part-Time (5 days or 4 days per week pro rata)

Remuneration: £80,000 -£100,000 depending on experience

Role overview 

This is a new role within FILE, providing dedicated thought leadership internally and externally with respect to our land use and nature strategies. You will support our partners to accelerate a transition to sustainable food production, secure and enforce sustainable frameworks for extraction of transition minerals, and contribute to safeguarding key global ecosystems, including through enhancing and protecting the rights of indigenous peoples and local communities.

You will work closely with the Director of Program Strategy, Regional Directors, and other portfolio leads to ensure land use and nature strategies are developed and integrated throughout our funding portfolios. Externally, you will build and maintain relationships with some of the world’s leading climate and biodiversity lawyers and campaigners, as well as with aligned philanthropies.

Our land use and nature work mainly supports partners working on protecting habitats in biodiversity rich areas of Africa, South America and South East Asia, including by challenging harmful practices of corporations based in the Global North. Its scope may shift over time, including as the successful candidate refines our strategy going forwards.

We seek to protect the rights of, and support partnerships with, indigenous people and local communities. Key strategic outcomes pursued include confronting supply chains of major corporates that drive greenhouse gas emissions, biodiversity loss, and violate the rights of local communities, and securing regulatory changes to drive finance towards cleaner, more equitable alternatives.

Key Responsibilities

Each of these is conducted in close collaboration with relevant colleagues across FILE’s strategy teams, as well as FILE’s Research, Impact, and Learning, Grant Management, and Philanthropic Partnerships teams: 

• Lead the development of FILE’s land use and nature strategies, including a focus on legal and narrative and movement-building approaches, as well as on enhancing and protecting the rights of indigenous peoples and local communities 

• These strategies will set out a well-considered approach to sectors and themes including exploitation of transition minerals, deforestation and biodiversity loss driven by industrial agriculture, addressing rights violations in global corporate supply chains, etc 

• Work in close collaboration with strategy, grant making and fundraising leads within FILE to increase access to funding sources and the resilience of partners working in the field

• Developing, maintaining and convening external partnerships and networks with partners and practitioners working on and use and nature strategies 

• Provide leadership to the wider philanthropic and donor community on the need for legal interventions in pursuit of FILE’s land use and nature strategy, and support fundraising for FILE as well as directly for our partners 

Key Outcomes 

• FILE has a well-considered land use and nature strategy, including a focus both on legal and related narrative and movement strategies, which is integrated throughout our funding portfolios

• Increased funding is made available to partner organisations working on land use and nature, via FILE or directly from other philanthropies

• FILE colleagues and external partners have a trusted thought partner and collaborator on developing and implementing land use and nature legal strategies 

• Overseeing / establishing high quality convening(s), with support of FILE’s Convening Manager, and networks of civil society and relevant legal practitioners and peers working in this area, to catalyse innovation and strengthen connectivity 

• An engaged group of funders, ready to deepen their support for our partners’ work on land use and nature strategies 

About you 

We know that long lists of criteria can be discouraging and that some candidates will not apply for a role unless they feel they are 100% qualified. If you feel you meet at least some of the relevant criteria, we still encourage you to apply.

We also recognise that skills and experience can be gained in unexpected places, so we welcome applications from candidates who feel they have relevant skills for the role, gained from a wide range of professional, lived and learned experiences.

Essential criteria 

• A strong commitment to protecting the environment, reforming corporate and financial governance, strengthening government ambition, and prioritising the rights of indigenous peoples, marginalised groups, and other communities most affected by climate change and environmental harms 

• Experience of and expertise in developing and / or delivering legal strategies to advance systemic change on land use and nature 

• Demonstrated experience in linking legal strategies to effective communications, campaign, and/or movement strategies to advance systemic change 

• An ability to strategically manage projects, including prioritisation and forwards planning

• An ability to work equitably and effectively with multiple perspectives and build trust with diverse partners, and understanding of funder positionality and responsibility. 

• A willingness to travel from time to time (at least four times a year, more if working remotely) to meet FILE staff and partners 

• An ability to work flexibly as part of a team spread across many time zones, which will involve some meetings outside of standard working hours 

• A professional standard of written and spoken English

Desired criteria 

• A current or past qualification / bar admission as a lawyer 

• Experience of working as a lawyer on strategic litigation against governments, corporations, or financial institutions 

• Demonstrated experience of building and / or maintaining external networks, bringing expert practitioners and / or civil society together 

• Experience working with communities adversely affected by climate change, environmental harms, and/or related human rights violations, particularly in the Global South 

• Existing relationships with NGOs, lawyers, and / or philanthropic partners working on relevant land use and nature strategies 

• An ability to communicate with partners in other relevant languages, including Portuguese, French, Spanish, and Bahasa Indonesia, would be a bonus but not essential 

About FILE

The Foundation for International Law for the Environment (FILE) is a not-for-profit philanthropic organisation working to accelerate legal action on climate change. 

Through grant-making and in-house legal expertise, we empower our partners to deliver strategic, innovative legal interventions and we support lawyers in their own countries to bring their own cases. 

Legal action can unlock the systemic changes in finance, policy and social systems needed to protect all of us from climate change. The power of the law is both direct (changing policy and practice) and indirect (signalling the wider shifts taking place across these systems).

FILE is a ‘regrantor’ - this means we do not bring legal action in our own name. We receive grants from our philanthropic donors (a small group of like-minded climate foundations) and make onwards grants to partners who align with FILE’s charitable aims and purposes. We do not seek to make any profit from our activities either in a relevant financial year or in the longer term.

Working for FILE

FILE is a collaborative community of individuals who share a passion for climate, nature, and justice. We bring together knowledge and experience to support our mission.

Our people are empowered to lead their work both individually and as part of a wider team in order to make impactful change. As a relatively young organisation with the ambitious mission to change global systems, our roles are ideally suited to those who are highly strategic, flexible and adaptable, and open to growing in line with the Foundation.

FILE is committed to challenging inequality and values diversity, equity and justice in all areas of life. Our mission, work and impact is global, with staff and partners from across the world and a range of lived experiences. We firmly believe that we are strengthened by the diversity of our partners and staff.

At FILE, we actively work to create an inclusive culture where colleagues feel welcomed, heard and supported to succeed and thrive.

Location

FILE has offices in London and the Netherlands. We are advertising this role for candidates based (and with the right to work) in the UK, the Netherlands, Brazil or South Africa but will also consider applications from other locations where we are able to do so.  

Please note, therefore, that you will see this role advertised in multiple locations but that we are only hiring for one position. Please apply to the job post for your preferred location. 

How FILE supports its staff 

FILE is committed to creating a workplace that supports our staff to do their best work and develop professionally. FILE offer a generous annual leave policy and additional time-off work to support wellbeing. Amongst other benefits, FILE offers private healthcare and a contribution to a pension scheme.

FILE is committed to fostering an inclusive workplace where everyone feels valued and empowered. We welcome applications from individuals of all backgrounds and encourage candidates who can contribute to the diversity of our team to apply.
Join us in making a tangible difference in the fight against climate change by creating spaces where diverse voices come together to drive impactful solutions.

Applications 

Please apply on our website and upload your CV. This role is open for applications immediately and we accept applications on a rolling basis. If you are interested, we encourage you to submit your application as early as possible. The role will remain open for at least four weeks from the date of advertisement.
 

Diversity & Inclusion

As an equal opportunities employer, FILE is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join FILE. We are committed to continually learning and improving our diversity and inclusion practices, which can best be done if we are as diverse as the people of the world we’re working to protect. 

Children’s Services Delivery and Operations Manager
 
Location: Welsh House- Pen Y Bryn
Department: Operations
Salary: £40,000.00 to £42,000.00pa
Hours: 37.5 per week
Job Type: Full time
Contract Type: Permanent
 
e are looking for a dynamic and experienced Operations Manager to oversee the day-to-day management of services, compliance, and staff leadership in a remote setting. This role requires a strong leader who can balance professionalism with charisma, effectively engaging with stakeholders and building new relationships to drive growth and success. The ideal candidate will have a proven track record in operations management, excellent communication skills, and the ability to manage both strategic planning and operational delivery. Flexibility is essential, as the role may require working weekends, evenings, and school holidays. If you are a motivated individual who thrives in a hands-on, fast-paced environment and is committed to creating a safe and compliant setting for all, we would love to hear from you.
 
Job Purpose
 
The Operations Manager is responsible for the effective day-to-day management of services, compliance, staff leadership, site maintenance, and stakeholder engagement. This role ensures service continuity, safeguarding compliance, financial oversight, and infrastructure management, particularly in a remote location that requires strong on-the-ground leadership.
 
The ideal candidate will balance professionalism with charisma, fostering a positive and collaborative team environment. They will also play a key role in securing new relationships and engaging with a diverse range of stakeholders, using strategic communication and interpersonal skills to build and sustain long-term partnerships.
 
Flexibility is required, as the role may involve working weekends, evenings, and school holidays. The Operations Manager will be hands-on in both strategic planning and operational delivery, ensuring that staff, children, and external stakeholders are fully supported in a safe, compliant, and well-run environment.
 
Key Responsibilities
 
Service Operations & Delivery

• Oversee weekly staff scheduling and rotas, ensuring adequate cover for respite and SEAL programmes.
• Confirm and manage SEAL bookings, supporting the daily delivery of the programme, liaising with schools and handling logistics.
• Conduct site inspections, ensuring all facilities, transport, and equipment meet safety standards.
• Ensure programme materials, food, and supplies are organised ahead of service delivery.
• Coordinate transport and minibus safety checks, ensuring compliance with regulations.

 
Safeguarding & Risk Management
 

• Act as the Designated Safeguarding Lead, ensuring all policies and procedures are followed.
• Review weekly safeguarding reports, updating risk assessments and actioning any concerns.
• Oversee and log incident reports, ensuring concerns are escalated where necessary.
• Conduct daily health & safety checks, including fire safety and emergency response planning.
• Ensure swimming pool safety compliance, conducting water checks and regulatory reporting.
• Attend referral board meetings, discussing child placements and safeguarding needs.

 
Staff Leadership & Development

• Line manage all child-facing staff, including The Children's Services Coordinator and the Groundsman, ensuring effective service delivery.
• Deliver staff briefings, ensuring all team members understand their responsibilities.
• Monitor staff performance, identifying training needs and areas for development.
• Ensure all staff have completed safeguarding, first aid, and compliance training.
• Provide supervision and mentorship, ensuring staff are well-supported and engaged.

 
Site & Facilities Management

•  
• Conduct weekly site inspections, identifying and actioning necessary maintenance.
• Oversee contractors and external service providers, ensuring all work is completed to standard.
• Ensure fire safety, security systems, and emergency protocols are fully operational.
• Manage waste disposal, hygiene standards, and overall site cleanliness.
• Ensure transport compliance, including minibus servicing, safety checks, and records.
•  

Finance & Administration

• Work with the Database Manager to ensure new system updates and process changes are embedded within the operations team on-site.
• Review and approve weekly timesheets, ensuring accuracy for payroll processing.
• Oversee the administration of HR record management systems, ensuring staff records are accurate, up to date, and compliant with regulations.
• Attend monthly payroll meetings and complete monthly payroll administration, ensuring accuracy and compliance.
• Track operational expenditure and reconcile budgets, ensuring cost efficiency.
• Process invoices for site maintenance, supplies, and programme costs.
• Respond to emails and phone calls, handling stakeholder queries and urgent matters.

 
Stakeholder & External Engagement

• Actively market services to existing partners and establish new referring partners, ensuring continued growth and engagement.
• Liaise with schools, social workers, and local authorities, ensuring smooth referrals.
• Attend networking meetings, representing the organisation and strengthening partnerships.
• Ensure marketing materials are up to date and available, supporting engagement efforts.
• Maintain positive relationships with parents and carers, providing updates on services.

 
Strategic & Financial Planning

• Work with the Director of Operations and other managers to ensure continual service improvements, identifying areas for operational enhancements and efficiency gains.
• Attend monthly payroll meetings, ensuring budget alignment and financial oversight.
• Play a key role in the annual budget-setting process, ensuring alignment with service needs.
• Prepare for and support compliance inspections, ensuring policies and procedures are audit-ready.
• Attend monthly charity-wide meetings online and biannual in-person full charity meetings.

 
Person Specification
 
Essential Criteria

• Proven experience in stakeholder engagement and/or marketing, particularly in promoting services and developing referral partnerships.
• Extensive experience in operations management, preferably within a children’s services or social care setting.
• Strong safeguarding knowledge, with experience as a Designated Safeguarding Lead or similar role.
• Experience managing staff, including training, supervision, and performance management.
• Proven experience in budget management and financial oversight.
• Knowledge of health & safety regulations, including fire safety and site risk assessments.
• Ability to work autonomously, making on-site decisions in a remote location.
• Excellent organisational and problem-solving skills, with the ability to prioritise competing demands.
• Excellent communication skills, with the ability to liaise confidently with stakeholders at all levels.
• Competency in IT systems, including financial tracking, compliance reporting, and scheduling tools.

 
Desirable Criteria

• Leadership and management qualification (Level 5 or equivalent).
• Experience managing a residential or respite setting.
• First Aid at Work qualification.
• Minibus driver certification (or willingness to obtain).
• Understanding of GDPR compliance in a childcare setting.

 
Additional Information
 
This role requires flexibility, including some weekend and evening working as required. - The post-holder must pass an enhanced DBS check prior to employment. - Due to the remote location, the ability to travel independently is required.
 
REF-220980

Charity People is delighted to have partnered with the incredible team at Future Dreams to find a new Corporate Partnerships Manager to join their ambitious and creative team, and take corporate partnerships to the next level.

Future Dreams is a pioneering breast cancer charity committed to delivering psychological, practical and emotional support to those diagnosed with the disease throughout the UK. They raise awareness of the importance of early detection and diagnosis through breast health masterclasses, equipping individuals, institutions and corporates with knowledge of signs and symptoms of breast cancer. Their work also funds groundbreaking research into secondary breast cancer, pushing the boundaries of innovation in breast cancer care and prevention.

At the heart of the mission is Future Dreams House in Kings Cross, the UK's only dedicated breast cancer support centre, offering nationwide assistance both in person and online through a comprehensive programme of support services, community meet-ups and 1-2-1 sessions with specialist breast care nurses, counsellors and therapists.

Our VISION

Nobody should face breast cancer alone or without hope

Our Mission

To offer wide range of in-person and online services providing practical, emotional and psychological support for those diagnosed with breast cancer, fund vital secondary breast cancer research, and promote breast health awareness.

This permanent role is based in their incredible Future Dreams House, Kings Cross and comes with a brilliant package:

• Salary of £40,000-45,000
• 25 days holiday, three additional days during over Christmas and New Year and one faith day.
• Annual eye checks for all employees and annual mammograms for all employees over the age of 40
• Supportive and collaborative team environment.
• Professional development opportunities.
• Office lunch and employee wellbeing classes

About The Role

Corporate partnerships are thriving at Future Dreams, and clearly demonstrate the huge potential for growth. They are currently working with some of the worlds leading brands, including Monsoon, Next, Victoria's Secret and Estee Lauder.

It is a dynamic and high-impact role focused on developing and managing corporate partnerships that support Future Dreams' mission. You will lead on identifying and engaging potential new partners, creating compelling proposals, and designing campaigns to drive corporate donations. As the primary point of contact for corporate partners, you'll build strong, lasting relationships, ensuring support is recognised and maximised through ongoing communication and tailored engagement. The role also involves negotiating sponsorship and cause-related marketing opportunities, delivering against fundraising targets, and closely monitoring partnership performance.

With a focus on innovation and doing things differently, you'll stay ahead of corporate fundraising trends and continually refine our offer to ensure growth, sustainability and long-term impact.

To apply for this role you will bring:

• A proven track record in corporate fundraising or business development, ideally within the charity sector
• Excellent communication and relationship-building skills
• Skilled negotiator with the ability to influence and inspire
• Experience leading pitches and delivering impactful presentations
• Creative and strategic thinker with a flair for proposal writing
• Highly organised and self-motivated
• Passion about Future Dreams' mission and values

If this role inspires you to make that next move in your career, and take on this wonderful role at Future Dreams please get in touch with Kevin at Charity People to find out more details and request a full job pack.

Timings

Closing Date for Applications: Midday Monday 28th April

First Stage Interview Friday 2nd May

Second Stage Interview w/c 6th May

Charity People actively promotes equality, diversity and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.