Supported housing jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Overview:
The Talent Set is thrilled to be working with a fantastic charity as they search for a part-time Supporter Data Officer to support them for an initial 3-month role.
This role supports the effective management of supporter and membership data, playing a crucial role in the smooth operation of membership systems and processes. The post-holder will ensure that data is handled compliantly, processes run efficiently, and supporter engagement is maintained at a high standard—particularly in relation to donations and membership payments.
Key Responsibilities:
- Maintain accurate and legally compliant supporter and membership data in the CRM system.
- Develop, implement, and review CRM data processes to improve the supporter journey.
- Coordinate the membership lifecycle including new joiners, renewals, reactivations, and cancellations.
- Foster strong working relationships with third-party service providers (e.g. mailing houses, call centres, recruitment partners).
- Handle all member enquiries professionally and promptly, aiming to enhance retention and increase member lifetime value.
- Manage payment processes including Direct Debits and alternative methods such as Standing Orders.
- Ensure the accurate recording and reconciliation of donations and membership fees.
Person Specification:
- Experience working with CRM systems to manage supporter or customer data.
- Understanding of data protection and legal compliance regarding data handling.
- Strong organisational and interpersonal skills with attention to detail.
- Excellent communication skills and a commitment to delivering high-quality customer service.
- Experience in managing financial transactions and payment processes.
- Previous experience within a fundraising or membership-based organisation.
- Familiarity with Direct Debit administration and working with BACS or Payfile systems.
- Ability to liaise with external service providers and support cross-functional teams.
What’s on Offer:
- This is a hybrid role, with just 1-2 days per-week in their Central Bristol office.
- A day rate of £98.81 to £118.58 per-day plus daily holiday for the successful candidate.
- A rare part-time opportunity of 29.5 hours per-week and an immediate start.
How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the “apply now” button.
We aim to get back to all successful candidate within 48 working hours.
Commitment to Diversity:
The Talent Set and our partner organisation are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Recovery Support Workers (Mental Health) x 8 - Recovery House
Birmingham, Alum Rock
Salary: £24,570 (£12,285 pro rata for 18.75 hours positions)
Hours: 37.5 or 18.75 hours per week
The Recovery House is a brand new, exciting and innovative service for Birmingham Mind and is an opportunity to create a flagship standard of support and care for those in mental health crisis. The Recovery House is commissioned by the Birmingham and Solihull Mental Health Trust and is part of their Urgent Care pathway. Working closely with the Recovery House Team, the role is pivotal to the effective and safe delivery of the service.
About the role
The role of Recovery Support Worker will work as part of a team in our regulated services and is an important role for the delivery of recovery-based and prevention services within Birmingham Mind. The role will be central to the smooth running of the 24/7 service provided by Recovery House.
You will support the Waking Night team of Recovery Support Workers in providing a continuous and safe delivery of support, always ensuring high quality and person-centred care. Ensuring that compliance and adherence to CQC standards is upheld and provide appropriate information to managers. You will work in a person-centred way alongside colleagues an NHS clinical partners to de-escalate mental health crisis and help service users to return home and be pivotal in the provision of a welcoming, calm and safe environment.
The Recovery Support Worker will support the team in mobilising the service and work in a way that conforms with the expectations of the CQC, NHS and Birmingham Mind standards. You will take an active part in all appropriate meetings and create and implement service user assessments and support practices.
About you
You will need to be skilful in quickly developing strong relationships with users of the service and able to support the de-escalation of crisis and the provision of a calm and supportive environment; delivering person centred interventions.
We are looking for someone who experience in delivering services in a CQC regulated residential or supported living environment, who has experience of working in partnership with key stakeholders and partner organisations. You will be knowledgeable in and committed to the “Recovery Model "of mental health support and be experienced in delivering person centred care. You will be able to provide a caring and compassionate care to service users, with the ability to provide and maintain a high-quality environment at short notice.
This role will involve working on a rota, including some evenings and weekends.
Staff benefits include an attractive defined contribution pension scheme, PayCare, which offers employees affordable cover for a range of healthcare treatments, an Employee Assistance Programme that includes free counselling, a cycle to work scheme, and a comprehensive training programme.
Birmingham Mind is extremely proud to have a diverse workforce that is reflective of the communities that we work with. We strongly encourage applications from individuals with lived experience of mental health challenges as their perspectives enrich our teams. We are also committed to changing the ethnic diversity of our management team and particularly encourage applicants from minority communities to apply for this role.
Our people are key to the success of the organisation, and we are recognised as both a Mindful Employer as well as achieving Gold standard success in Investors in People. We welcome applications from people who have experienced mental health difficulties.
Closing date for applications is Wednesday 21st May 2025
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Our Sales and Delivery teams aim to drive and develop new and existing business relationships to contribute to our impact and financial objectives and deliver customer satisfaction, advocacy and loyalty whilst delivering exemplary customer service to all our Clients and Instructor Members in Training. A critical aspect to this is ensuring all the administration required from point of enquiry through to delivery is carried out accurately whilst meeting key deadlines.
You will support different aspects of the customer journey and support with relevant processes including distribution of enquiries, keeping our in-house systems updated and supporting with Associate and National Trainer matching, ensuring all administration relating to these processes are completed effectively and within deadlines set.
Please refer to the Job Description for full details of the role.
About MHFA England
MHFA England is a social enterprise and the leading provider of mental health skills and awareness training courses in England. Our vision is to create a nation where everyone's mental health matters by creating mentally healthy workplaces where people, communities, and businesses thrive.
Looking after you
Wellbeing is at the heart of all that we do and say, we are friendly and supportive organisation. We are committed to rewarding our employees with competitive pay, a flexible and supportive workplace, opportunities to grow and develop, and our promise that we will put your wellbeing first.
Our vision is to create a nation where everyone's mental health matters.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Mental Health Rehabilitation Worker
Location: In service based in Catford across two sites (SE6 2QB & SE6 3BE)
Salary: £27,000
Shift Pattern: 37.5 hours a week over a rota which can include 12.5 hour shifts (including breaks) Monday to Sunday (Including weekends, and bank holidays) 08:00 - 20:30. We also have a night rota between 20:00 - 08:30 which is not a part of this role but desirable if there is flexibility around working patterns
About the role
We are looking for a Mental Health Rehabilitation Worker to work within our Integrated Community Rehabilitation Service which provides rehabilitation support to residents who face challenges with their mental health, and have been discharged from acute mental health wards to start structured rehabilitation support for 9 months in the community. You will work directly with our residents to support them to overcome their personal barriers and challenges to achieve positive outcomes. You will do this through one to one support sessions, group sessions and activities, and general support with their daily living. This is not a personal care role, but is a role to rehabilitate and empower our residents towards independent living.
The role further includes:
- Supporting residents with taking their correct medication
- Carrying out various health and safety tasks, including reporting repairs and maintenance
- Keeping support plans up to date using our online portal
- Plan and deliver various activities which includes within the service and outside in the local community. This can include days out to museums and other areas of interest by our residents
- Carrying out housing management support including welfare benefits support
The service works closely with a dedicated clinical team provided by South London and Maudsley NHS Foundation Trust (SLAM). The clinical team includes an Occupational Therapist, Psychologist, and Psychiatrist, complimented by a Substance Misuse/Dual Diagnosis worker in our internal team. The Rehabilitation service works with adults aged between 18 and 65, from Croydon, Lewisham, and Southwark. You will be part of a service which offers 24 hour support across 2 buildings in Catford.
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
About you
We are looking for someone who has a true passion to support those who face challenges with their mental health. You will be able build rapport and trusting relations with others in a professional setting, and able to build positive outcomes. You will be adaptable and flexible in your approach, and understand that each individual has different level and types of support needs, you will be able to flex your approach to suit the needs of our resident groups. You will have an understanding and ability to help others overcome their personal barriers, and will be motivated to want to make a difference to people's lives. This is a fulfilling role, and is the perfect fit for someone who has a real passion in helping others.
- You will be able to show empathy and compassion to our residents, and different challenges they face
- You will be able to motivate, and empower others to achieve their personal goals and overcome barriers
- You will need some level of IT ability as we record records using our online CRM systems and use Microsoft programs daily
- You will have previous experience working with people with multiple and complex needs, ideally in mental health
- You will have previous experience in creating co-produced support plans, key working, and care plans
- You will understand the housing and social needs of people with multiple and complex needs and be aware of the social marginalisation that can be attached to people who face personal challenges
What we offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing
- Eligibility to register with Blue Light Discount Card
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- Be part of an organisation which believes good care and support improves lives.
- Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.
We are committed to Equity, Diversity, and Inclusion (EDI). We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity.
SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity. As an organisation, we’re proud to mention that our staff Ambassadors career aspirations generally benefit from embracing this unique opportunity to develop their respective skill sets in spaces that exist outside of their daily roles.
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We are an inclusive employer and encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Salary: Senior Supervising Social Worker
£41,208 per annum + £750 per annum Homeworking Allowance + £1,500 per annum Out of Hours Allowance
Supervising Social Worker
£36,467 per annum + £750 per annum Homeworking Allowance + £1,500 per annum Out of Hours Allowance (Target Rate), yes please as hard to recruit in my area, are you happy to ask him or want me to?
Hours: 35 Hours per week
Contract: Permanent or Fixed Term Contract
Location: Homebased - We are interested in applicants located in Northamptonshire, Central Leicestershire, South Derbyshire the border with Leicestershire or Peterborough, as the postholder will be required to travel across these areas and other locations in the East Midlands area to conduct home visits to support carers and children. Travel is also required to attend staff meetings and team away days in Northamptonshire and other parts of the East Midlands.
As a ‘not for profit’ organisation, TACT puts the needs of our children and carers first and looks to appoint individuals who are as passionate about fostering as we are. We are a homeworking organisation, and we pride ourselves on our flexible working opportunities, available from day one, an extensive wellbeing programme and our benefits package, all curated to nurture a healthy work life balance for all our employees so they can give an excellent service to our carers and the young people and children we care for.
As a foster care charity, TACT invests all surplus income into services, staff, carers, and child development. This means that we have been able to invest in unique projects like TACT Connect, our unique and ground-breaking scheme for TACT care experienced young people and adults, as well as our expanding TACT Education Service and our new Health Service. All our activities are built on our commitment to becoming a fully trauma-informed organisation, in line with our key values and ethos.
TACT achieved 16th place in the UK Best Companies Work For survey results in 2023, with 91% of employees acknowledging that the organisation is run on strong values and principles and 94% stating they feel proud to work for this organisation.
TACT East Midlands Team have a unique opportunity for either a Supervising Social Worker who is ready to progress their career to a Senior Supervising Social Worker or a current Fostering Senior Supervising Worker who understands trauma and therapeutic parenting approaches. This role is being advertised on either a permanent or fixed-term basis. The duration of the fixed-term contract will be discussed/confirmed at the interview.
As a Fostering Senior/Supervising Social Worker with TACT East Midlands, you will be a part of our amazing team of professionals working with our organisational values at the heart of their everyday practice. If you want to be valued as a professional, be appreciated at work and contribute to better outcomes for the children and young people connected with TACT, apply now.
Overall Duties of the Senior Supervising Social Worker will include:
- An appropriate social work qualification
- Up-to-date registration with Social Work England
- A minimum of 1 to 2 years post qualifying experience in fostering or in other childcare settings for the Supervising Social Worker role or 2 years’ experience in fostering for the Senior Supervising Social Worker role.
- Experience in supporting and supervising 10-12 foster families to meet the complex needs of the looked-after young people
- A proven track record in working with and on behalf of children, respecting and maintaining their individuality, and promoting their positive development.
- Experience in group work and/or delivery of training.
- Up-to-date knowledge of relevant legislation and regulations including the Children's Act and NMS Fostering Standards.
- Experience of working with/supporting looked after children and their foster carers.
- Ability to prioritise, plan and self-organise efficiently.
- Capable of using electronic records systems and IT effectively, including participating in virtual meetings and webinars
TACT offer an excellent employee benefits package including:
- 31 days paid holiday plus annual bank holidays.
- Flexible working arrangements (including compressed hours, flexibility around core hours, and volunteer days policy).
- Family friendly policies.
- Homeworking ‘bundle’ including annual allowance, IT equipment and a loan for home office set up.
- HelpHand Employee Assistance Programme (including CBT counselling, 24/7 remote GP appointments, physiotherapy, mental health support and second opinions on serious diagnoses).
- An hour a week of live, expert-led activities through the Annual Employee Wellbeing Programme.
- Menopause Policy and free Menopause Clinician Appointments.
- Stakeholder Pension Scheme (salary sacrifice).
- Fantastic learning and development opportunities for all roles.
- An Enhanced DBS clearance is required for this role and will be processed by TACT on your behalf.
Closing Date: Wednesday, 14th May 2025
Interview Date: Thursday, 22nd May 2025
Safeguarding is everyone’s business and TACT believes that only the people with the right skills and values should work in social work. As part of TACT’s commitment to safeguarding, we properly examine the skills, experience, qualifications, and values of potential staff in relation to our work with vulnerable young children. We use rigorous and consistent recruitment approaches to help safeguard TACT’s young people. All our staff are expected to work in line with TACT’s safeguarding policies.
We reserve the right to close a vacancy earlier than advertised if the volume of applications is excessive, you are therefore advised to apply at your earliest convenience.
TACT does not accept unsolicited CVs from external recruitment agencies, nor the fees associated with them.
We have been lucky enough to secure funding from the National Lottery Heritage Fund for our wilder future for Herts and Middlesex Wildlife Trust Project. This is to undertake a programme of digital and cultural transformation at the Trust, creating a more efficient and effective organisation.
You’ll be part of the Trust’s Development Directorate, leading the development and delivery of the Trust’s volunteering transformation plans with the aim to improve collaboration and efficiency across the Trust.
About the role
This is a new role funded by the National Lottery Heritage Fund that will enable the transformation of how the Trust supports volunteering by delivering a programme of volunteer and staff engagement and training, and leading the set up and migration to a new cloud-based volunteer management system. The role will also lead on volunteer development with external partners as part of the project.
The postholder will require the ability to work collaboratively and to implement an agreed project plan to fixed milestones and is expected to support and embrace a positive team culture, and to uphold the Trust’s values and expected behaviours at all times. They should act as a positive role model for staff, volunteers and external stakeholders through a professional, collaborative and engaging approach.
Please see our recruitment for further job description and person specification.
How do we support you?
We offer an excellent benefits package, ranging from office perks, generous leave entitlements and financial benefits. You can find out more on our website.
How to apply
It’s quick and easy to apply.
Once you had read our recruitment pack just email with your up-to-date CV and a supporting statement (max 2 sides of A4), outlining your interest in the role and how you meet the role’s criteria. Please see our recruitment pack online for contact details.
The application deadline is 9am, Tuesday 6th May 2025.
Early application is encouraged as we will be reviewing applications as they are received and may contact you to discuss your application further before the interview stage.
About the Trust
Herts and Middlesex Wildlife Trust is a local nature conservation charity.
We believe that wildlife should have space to thrive alongside our everyday lives and that everyone benefits from having access to nature.
Our staff team is enthusiastic, friendly and committed to making a difference.
The client requests no contact from agencies or media sales.
HOMES FOR WELLS is looking for a dynamic new Chief Executive to lead our organisation into the next phase. As a small local Housing Association in the beautiful town of Wells-next-the-Sea we house local key workers in affordable rented accommodation.
We are a Charitable Community Benefit Society, a RSL and a CLT. We have a board of volunteers and two part time staff – a Chief Executive and an Administrator.
We are seeking a new Chief Executive to be responsible for the day to day running of the organisation which currently manages around 30 properties.
The successful applicant will have housing and management experience, good IT skills and a positive outlook.
This is a 3 day a week position, but we can be flexible, and we expect you to be too. Some evenings will be required.
Salary according to experience but we will pay up to £50,000 full time equivalent.
About You
We’re looking for a dynamic person with drive, energy and enthusiasm.
You will have a track record of leading and managing and will have experience of housing associations and their governance.
You will be confident in working with local government officials, other stakeholders and tenants.
As well as an understanding of the law relating to residential tenancies you will have strong numeracy and literacy skills and experience of providing financial reports. You will be skilled and experienced in partnership working and in facilitating the best performance in others, partners and contractors alike.
You will enjoy getting the job done and be used to dealing with multiple priorities at one time as well as spotting new opportunities to raise the profile of our cause.
The Role
The role is 3 days per week ideally Tuesday, Wednesday and Thursday with some flexibility for different hours subject to proper support for the Administrator. Some evenings and weekend working will be required including monthly board meetings, HFW events and meetings at times convenient to Tenants.
The role is based at our office in Wells next the Sea and reports to the Chair.
Closing date for applications is May 11th 2025.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Deputy Service Manager
Location: In Service based in Croydon, CR0 1EB. You will be required to work across multiple services within the area.
Salary: £30,200
Shift Pattern: 37.5 hours per week Monday to Sunday, working across a rota which will include day and night shifts as we provide a 24 hour service.
About the role
We are looking for a Deputy Service Manager to join our team based in Croydon, providing leadership and line management to a team of night staff which is around 10 people in total. You will provide support and supervision sessions at night, and general leadership to the team so they feel empowered to be productive and perform well within their roles. You will further ensure a quality service is delivered in line with our contractual requirements to the residents. You will be responsible for creating a psychologically informed environment (PIE) with person centred support during all hours. You will work closely with the day teams to ensure a smooth handover from the day to night.
This service is a Forensic Mental Health provision for 27 people across 4 sites in Croydon. For your own personal safety, you will require to have access to your own transport as you will need to travel between our 4 sites during the night shift to provide managerial support to the teams. The teams support our residents with person centred support, to empower them to overcome their personal barriers with their mental health, to have greater independence and fulfilled living. The service is responsible for holding various activities, group sessions, and one to one support to enable residents to build their personal skills and experiences to achieve their goals.
The role includes:
- Line Management and Leadership, supporting your team providing advice, guidance and support throughout their employment lifecycle
- Support the Service Manager in leading the day to day operational delivery of the service
- Risk Management ownership, ensuring processes and policies are followed
- Property and Housing Management, ensuring the accommodation meets our requirements, and repairs and maintenance are regularly reported and completed
- Financial Management, including petty cash and budget management
- Contract management and Internal auditing, admin, and general other duties as required.
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
About you
We are seeking a passionate, driven and motivated colleague to lead this service in a trauma informed and inclusive way. Someone who is knowledgeable in the needs of our residents, particularly mental health and can support the team in delivering excellence. You will be driven with passion for what we do, and be able to work flexibly to meet service needs, providing new ideas and opportunities to develop the service further to continue to achieve excellence!
- Experience of working with people with mental health and complex backgrounds
- Ability to lead a team to achieve service KPI's
- Ability to provide advice, support and guidance to a team on all aspects of the service such as resident related enquiries which can include housing, mental health support, signposting
- Ability to promote the service externally to enhance reputation in the area and with partner organisations
- Willingness and ability to work flexibly to meet service needs
- IT Proficiency, including Microsoft Office, and the ability to navigate and learn new case management systems and other types of organisational software
- Understanding and/or practical knowledge of the social and societal marginalisation that can be attached to people with mental health issues, addiction, exploitation, homelessness and within the criminal justice system
What we offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing
- Eligibility to register with Blue Light Discount Card
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- Be part of an organisation which believes good care and support improves lives.
- Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.
We are committed to Equity, Diversity, and Inclusion (EDI). We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity.
SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity. As an organisation, we’re proud to mention that our staff Ambassadors career aspirations generally benefit from embracing this unique opportunity to develop their respective skill sets in spaces that exist outside of their daily roles.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We are an inclusive employer and encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Recovery Worker (Night Shifts)
Location: In service based in Camberwell, SE5 7HQ (Queens Road Peckham is a 23 minute walk or a 13 minute ride on the 36, 136, 171 and 436 and Elephant and Castle station is a 8 minute ride on the 343)
Salary: £27,000
Shift Pattern: 37.5 hours per week working Monday to Sunday on a rolling rota which covers 21:00 - 08:00. Rotas will typically be 2 nights on, 2 nights off, 3 nights on, then 2 nights off. Bank holiday working permitted if rota falls on this day. You may also be required to work flexibly in the week to attend day meetings and training sessions.
About the role
We are looking for a dedicated and compassionate Recovery Worker to join our team which aims to deliver support to male residents aged between 18 and 65. You will be at the heart of providing person centred support in a residential setting to our residents who have mental health issues, often alongside drug and alcohol dependencies. You will provide tailored support to help our residents to improve their quality of life, and achieve their personal goals through providing flexible support. The service offers our residents two years supported living with 24 hour medium to high levels of support to help residents maintain stability in the community and reduce hospital admissions.
You will work directly with our residents to support them to overcome their personal barriers and challenges to achieve positive outcomes. You will do this through one to one support sessions, group sessions and activities, and general support with their daily living.
The role further includes:
- Supporting residents with taking their correct medication
- Carrying out various welfare checks on residents during the night
- Health and safety tasks, including reporting repairs and maintenance
- Keeping support plans up to date using our online portal
- Plan and deliver various activities within the service to gain a sense of community and belonging which could include movie nights, cooking nights, and game nights. You are welcome to bring your own ideas to bring residents together to achieve positive outcomes.
About you
We're looking for someone who has a true passion to support those who face challenges with their mental health, and have substance dependency. You will be able to build rapport and trusting relations in a professional setting, and able to build positive outcomes. You will have an adaptable and flexible approach to helping others, with an understanding that each individual has different levels and types of support needs.
You will have an understanding and ability to help others overcome their personal barriers, and will be motivated to want to make a difference to people's lives. This is a fulfilling role, and is the perfect fit for someone who has a real passion in helping others. You will have:
- Experience working within a residential setting
- Experience working with people with multiple and complex needs, ideally in mental health
- Ability to show empathy and compassion to our residents, and different challenges they face
- Ability to motivate, and empower others to achieve their personal goals and overcome barriers
- IT ability to use our online CRM systems and Microsoft programs daily
- Previous experience in creating co-produced support plans, key working, and care plans
- Understanding of the housing and social needs of people with multiple and complex needs and be aware of the social marginalisation that can be attached to people who face personal challenges
- A qualification in NVQ Level 2 in Health and Social Care or equivalent is extremely desirable
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing
- Eligibility to register with Blue Light Discount Card
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- Be part of an organisation which believes good care and support improves lives.
- Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.
We are committed to Equity, Diversity, and Inclusion (EDI). We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity. We're proud to mention that our staff Ambassadors career aspirations generally benefit from embracing this unique opportunity to develop their respective skill sets in spaces that exist outside of their daily roles.
SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity.
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Our client - a thriving and independent carers support charity - is on the lookout for a compassionate, proactive, and dedicated Carer’s Caseworker to join their incredible team. If you're driven by making a real difference in the lives of others and thrive in a collaborative, supportive environment, this role is for you!
Role: Supporter Care/Carer’s Caseworker
Organisation Type: Non-profit/Charity
Hourly Rate: £14.58 – £15.58
Working Arrangements: Hybrid working (one day per week in the London office)
Location: WFH & in office one day per week
Employment Type: Temporary - Ongoing
Working Hours: 37.5 hours per week
About the role:
This is a rewarding opportunity to be part of a growing charity that places carers at the heart of everything they do. You’ll be a key player in a passionate team committed to empowering adult carers across the community, providing personalised support and advocacy at every step of their journey.
As a Caseworker, you’ll work directly with unpaid carers, providing a vital mix of practical advice, emotional support, and advocacy. From conducting statutory carer assessments to organising support groups and events, your work will ensure that carers feel recognised, valued, and supported in all aspects of their role.
You will engage with carers via various channels - phone, email, text, face-to-face, and group settings - ensuring inclusivity and accessibility. This is a multi-faceted role that blends frontline casework with community engagement and strategic development.
Main responsibilities of the role include:
Direct Support to Carers:
- Deliver comprehensive carer assessments in line with the Care Act 2014, and co-produce tailored support plans
- Identify and assess eligibility for Carers Personal Budgets and assist with the application process
- Provide accurate and empathetic information, advice, and guidance on carers’ rights, benefits (e.g. PIP, Carer’s Allowance, Attendance Allowance), housing, and local services
- Act as a listening ear and a source of emotional reassurance for carers navigating challenges and crises
- Liaise with Local Authorities, NHS providers, and voluntary agencies to advocate for carers and coordinate support
- Make appropriate referrals and ensure follow-ups are completed
- Lead proactive outreach efforts to identify new carers, particularly those from underrepresented or vulnerable communities
- Build and nurture collaborative relationships with GPs, hospitals, primary care teams, and community organisations
- Raise awareness of unpaid carers and the charity’s services through campaigns and community presence
- Contribute to the development of internal strategies and external policies that reflect the needs and voices of carers
- Maintain high-quality records using internal systems (Charity Log) and the Mosaic Local Authority database
- Register new carers and ensure timely updates to service user records
- Prepare case summaries and contribute to internal and external reports for management, commissioners, and funders
- Ensure data compliance, confidentiality, and GDPR adherence at all times
- Act as a lead on specific areas of knowledge (e.g., benefits, outreach) and share expertise across the team
- Attend regular team meetings, supervision, and 1:1s, contributing to a positive and solution-focused culture
- Participate in ongoing training and staff development opportunities
Experience of working with individuals from diverse backgrounds and with varying levels of need
Managing a personal caseload, including detailed case note keeping
Providing advice and support in a frontline or community setting
Exposure to the health and social care sector (voluntary experience welcomed)
Background working within mental health/supportive settings working with vulnerable people
Skills and Abilities:
Strong interpersonal skills and emotional intelligence
Skilled in using Microsoft Office and CRM/database systems (training will be given on Mosaic)
Excellent verbal and written communication, including report-writing
Creative and proactive with a solutions-focused mindset
Knowledge:
Familiarity with the Care Act 2014 and its implications for carers
Understanding of welfare benefits (especially PIP, Attendance Allowance, Carers Allowance)
Awareness of housing issues, safeguarding, and equality legislation
Insight into the unique challenges facing unpaid carers and the value of support networks
Personal Attributes:
Warm, empathetic, and approachable
Passionate about social justice and delivering high-quality services
Culturally competent and committed to inclusive practice
Reliable, flexible, and able to work independently and as part of a close-knit team
Due to the nature of this role, an enhanced DBS check will need to be undertaken as part of the application process.
How to Apply:
To apply for the Carer’s Caseworker role, please reply and upload your CV quoting reference: 81938SOH. This is your opportunity to be the guiding light for someone caring for a loved one. If you’re ready to bring energy, empathy, and expertise to a role that truly matters - we’d love to hear from you!
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Harris Hill are delighted to be recruiting a Director of Care and Communities on behalf of L’Arche UK, a national movement creating inclusive communities where people with and without learning disabilities share life together.
Location: Hybrid – London-based (or another L’Arche location with regular UK-wide travel)
Salary: £72,800 + London weighting if applicable
This is a senior executive role responsible for overseeing the quality, safety, sustainability and development of L’Arche’s supported living, community life and housing services across England, Scotland and Wales. You will lead a team of Regional and Community Leaders and specialists, champion innovation and best practice in relational care, and act as the Nominated Individual to CQC in England.
You will also play a major part in L’Arche’s leadership team — helping shape the organisation’s strategy, culture and future impact in line with its inspiring 2030 vision.
We are looking for someone who can:
- Deliver operational excellence and outstanding person-centred care
- Lead quality assurance, safeguarding, and regulatory compliance (CQC experience essential)
- Build financial sustainability across Communities
- Champion inclusion, voice and leadership for people with learning disabilities
- Inspire innovation, best practice and continuous improvement
- Model relational, values-based leadership at the heart of everything
You’ll bring proven experience leading social care or supported housing services at a senior level, with a passion for relational approaches to inclusion, community and care.
If this sounds like you and you’re looking for an exceptional leadership opportunity with a unique, values-driven organisation, please do get in touch!
How to apply
If you’re excited by this opportunity, please contact Lizzy Clark at Harris Hill at
Deadline for applications: Monday 26th May
Please note, CVs are being reviewed on a rolling basis and only successful applicants will be contacted with more information.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Youth Action Alliance (YAA), our mission is to support the personal and social development (their values, beliefs, ideas and skills) of the young people living in Kensington and Chelsea, enabling them to increase their resilience and skills in the present and promote their ambitions for the future. We are ambitious to grow, to continue supporting more young people and influence positive change. To do this we are looking to appoint a Business Support Officer to provide a range of financial support duties and administer the organisation’s general ledger and finance system.
This post will provide high-quality support to the technology and operations of the organisation, to ensure the smooth running of the main site and enable YAA to meet and deliver on its core objectives and obligations. The post holder will provide administrative support to YAA, covering a wide range of tasks and activities including (but not limited to) procurement coordination, travel and logistics, department meetings and off-site activities, diary management, meeting coordination, and minute-taking for our board and meetings for staff, members and stakeholders.
General Requirements
● To support the delivery of Youth Action Alliance
● To ensure a friendly, professional and informative service to all visitors and stakeholders, ensuring that any enquiries are responded to sensitively and appropriately
● To maintain a diary and manage all incoming calls and all correspondence
● To develop good working relationships across all YAA teams and external partners
● To attend and support meetings including minuting (including evening, weekend and events as/when required)
● To collate and maintain all documentation relating to the business
● To act as a point of contact to all Board of trustees, staff, participants and stakeholders
● To deal with supplier queries in a timely and professional manner and follow up on any rejected or unprocessed payments
● To manage office maintenance including ordering equipment, stationery and products needed for the day-to-day running of YAA
● To be the appointed Fire Marshall of YAA and oversee all Fire Safety duties and training
● To be the appointed First Aid Officer on-site and to ensure all members of staff are First Aid trained
● To oversee the Health and Safety of YAA and ensure all aspects are attended to in line with the YAA Health and safety Policy and PPE in line with COVID-19 guidance.
● Maintaining risk assessment and action logs
● To ensure the main office is kept clean, tidy and presentable
● To maintain the Memberships master sheet and contracts
● To create and maintain the security of all sensitive data in accordance with YAA Data Protection Policy including filing system and database of shared drive and in-house hard copies
● To manage referrals in and out of YAA
● To closely work with and support the CEO to support in their work duties
● To add participants, staff and registers of all projects to inhouse software and run reports from the system as/when required
● To coordinate and deliver inductions to new starters, ensuring all staff are DBS checked and all training certificates are updated as required
● To liaise with the CEO to ensure all staff, facilitator and contractors' contracts/SLAs are up-to-date
● To process all organisational income and expenditure and maintain and update all financial documentation accurately
● To assist and support all staff with the smooth operation of all finance matters
● To provide accounts against budgets for the Board of Trustee meeting
● Data analysis, reporting and using the data that we collect to help YAA fulfil its aims and evidence impact
This job description cannot cover every task that may arise within the post at various times and the post-holder will be expected to carry out other duties from time to time that are broadly consistent with
Person Specification
Essential
● A college equivalent qualification
● Experience in developing and implementing administrative systems
● Able to work independently or as part of a team.
● Good Organisational and administrative skills and experience
● Database experience – experience in managing and administering databases, or a willingness to learn
● Excellent time-keeper and manages own time effectively to keep to deadlines
● Ability to work calmly and efficiently whilst managing complex workloads
● Attention to detail – being able to provide accurate and up-to-date information is critical.
● A positive, solution-focussed approach and a can-do attitude towards work
● Excellent IT skills – including MS Office and particularly Excel
● Excellent Literacy and Numeracy – You will have excellent communication skills, including writing skills. You will have good attention to detail and will be able to check and proofread for accuracy. You will be confident handling numbers.
● Have good interpersonal skills and some experience of engaging with a diverse group of people, including young people.
● Working in a small team with tight resources you will be flexible and enjoy helping out with getting things done.
● Be passionate about our vision to support children and young people, committed to supporting diversity and inclusion.
● Acts on own intiative and works effectively under own direction
● A willingness to learn and develop understanding of data protection, regulatory frameworks and charitable best practice and the related implications for an arts charity
Desirable
● Trained in accounting and finance software
● Proactive, detail-oriented, creative and passionate in designing and executing processes to enhance the organisation
● Qualified or part-qualified in a recognised accounting qualification
● Experience working in a youth organisation
● Knowledge of the charity sector
● Experience of proactively contributing data to Views system with an understanding of GDPR and related policy.
Job Types: Part-time, Fixed term contract
Contract length: 18 months
Pay: £25,459.20 per year
Expected hours: 28.8 per week
Schedule:
- 4 working days
- Evening and weekend availability (working flexibility desirable due to occasional organised events/meetings)
Experience:
- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)
Language:
- English (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
The client requests no contact from agencies or media sales.
St. Edmund and St. Joseph, Southampton City Centre Parish are seeking a Property Manager.
To oversee the parish property and buildings for the two sites St Edmunds and St Joseph’s Southampton which comprise of listed churches, halls, offices and residential properties.
Proactive property management, working with instruction of the Diocesan Estate team to comply with diocesan policies.
Be accountable and submit reports to the Diocesan Estate Team as required.
This is an exciting time to join our friendly, busy, and supportive team as we implement our 10-year Mission Plan, shaping the future of our Diocese and the communities we serve.
The Catholic Diocese of Portsmouth is a registered charity. Employees working in parishes are formally employed by the Diocese of Portsmouth and must comply with all diocesan policies and procedures, as well as those related to local arrangements specifically authorised by the Parish Priest.
Property Manager - Job Description
Main Duties
Repairs and Maintenance
- Manage the repair and maintenance of the parish site to ensure they are safe, clean, and welcoming.
- Undertake regular property and site inspections and manage actions.
- Responsible management of religious and listed buildings.
- Contractor management – Coordinate works to deliver value, meet quality and safety standards.
- Arrange periodic building inspections, liaise with estates on associated work.
- Submit reports to the Diocesan Estate Team as required.
Health & Safety
- Management of Statutory Inspection – arrange, manage and monitor.
- Use WorkNest H&S management system to manage compliance and risk issues.
- Work with H&S Competent Person and Estates Team, adhering to health and safety legislation.
Residential Lettings and Hall Hire
- Proactively manage income generating residential properties and parish halls.
- Work in partnership with managing agents so that rental properties are safe and achieve competitive rent.
- Periodically meet with managing agents to ensure that the best service is being provided.
- Maintain good relationships with tenants who use our halls and office space.
- Manage parish hall hire queries and coordinate the compliant use of facilities.
Governance and Compliance
- Ensure parish compliance with all diocesan policies.
- Maintain a parish asset register, inventory and annually review insurance cover. .
- Assist the Parish Priest in preparing reports and documentation for diocesan audits and reviews.
- Implement and oversee GDPR policies related to parish data collection and usage.
Volunteer Coordination
- Support and guide parish volunteers involved in facilities, or health and safety activities.
- Organise and oversee rotas for volunteers assisting with maintenance tasks.
Professionalism and Values
- Uphold and promote the ethos and values of the Catholic Church.
- Work collaboratively with the Parish Team to ensure the Parish Priest is effectively supported.
Key Internal and External Relationships
- Parish Priest, clergy and Pastoral Area colleagues
- Diocesan Teams - Finance, HR, Estates, Safeguarding, Communications, and Governance
- External suppliers and contractors
Property Manager – Person Specification
Competence, Expertise and Knowledge:
Essential
- Strong organisational and problem-solving skills, with the ability to manage multiple priorities.
- Solid experience of property management
- High level of proficiency in IT, including Microsoft Office and financial software.
- Knowledge of property management, including maintenance and health and safety compliance.
- Excellent communication and interpersonal skills, with the ability to engage with people at all levels.
- Valid driving licence and access to a vehicle.
Desirable
- Professional property or Health & Safety qualification
- Knowledge of the values and teachings of the Catholic Church.
- Experience working in a parish, charity, or non-profit organisation.
- Knowledge of safeguarding and data protection practices.
Salary, Benefits & Location
Salary: £30,000 - £32,000 Depending on experience and skills
Hours: Full Time, 37.5 hours per week
Contract: Fixed-Term 1 Year
Location: Based at St. Edmund Church Parish Office, The Avenue, Southampton, SO17 1XJ
Benefits:
25 days holiday plus bank holidays
Life Assurance and Employee Wellbeing
Contributory pension scheme with Scottish Widows
How to Apply
Please send a comprehensive and up to date Curriculum Vitae along with a covering letter setting out your suitability for the role and motivation in applying.
The Diocese of Portsmouth is an equal opportunity employer and welcomes applications from all who support the ethos and values of the Catholic Church.
We encourage an early application as we may close this advertisement at our discretion before the date stated, if a high number of applicants apply.
The closing date for applications is Saturday 17th May 2025, at 6pm.
Interview Information
You will be notified shortly after the closing date, should we wish to progress your application and invite you to an interview.
Appointment
Any offer of employment to work at the Catholic Diocese of Portsmouth is conditional upon receipt of two satisfactory employment references, provision of relevant certification of qualifications held, and completion of pre-employment checks.
You must have a valid UK Right to Work, as the Catholic Diocese of Portsmouth does not offer UK Visa Sponsorship.
Bringing people closer to Jesus Christ through His Church




The client requests no contact from agencies or media sales.
Introduction to TDS
TDS is a not-for-profit organisation with a clear social purpose: to raise standards in the private rented sector. Established to create a fairer and more professional rental market by protecting deposits and resolving deposit disputes, TDS has since expanded its mission. Today, we invest in a range of additional services and initiatives that further our commitment to improving the sector.
Key initiatives relevant to this role include:
- Developing an influential research programme to ensure that laws and regulations are informed by robust evidence.
- Funding a range of projects and organisations through our two independent charities.
- Leveraging our direct communication channels with millions of tenants, landlords, and letting agents to educate and inform all parties.
JOB DESCRIPTION
Key initiatives relevant to this role include:
- Developing an influential research programme to ensure that laws and regulations are informed by robust evidence.
- Funding a range of projects and organisations through our two independent charities.
- Leveraging our direct communication channels with millions of tenants, landlords, and letting agents to educate and inform all parties.
Introduction to the Role
We are looking for a Research and Policy Officer (Maternity Cover) to join our expanding Policy and Research department, which also oversees the TDS Charitable Foundation. This is a pivotal role supporting our mission to improve standards in the private rented sector through impactful research, thought leadership, and policy engagement.
The successful candidate will play a key part in delivering our research programme, including overseeing flagship projects like the Voice of the Tenant and Voice of the Landlord surveys, and producing high-quality qualitative and quantitative research.
You will also support the smooth running of the Charitable Foundation’s grant-making and governance activities and contribute to our work influencing policy and practice across the UK’s private rented sector.
This is a great opportunity for someone passionate about housing, with a solid grounding in research and an interest in policy, to join a values-driven organisation delivering real-world impact.
PRINCIPAL RESPONSIBILITIES
Research
1. Collaborate with external research contractors to deliver the regular ‘Voice of the Tenant’ and ‘Voice of the Landlord’ Survey.
2. Ensure the research findings are widely disseminated through different channels, including events, publications, briefings and digital content.
3. Help identify research gaps and contribute to the development execution of new research projects or commissioning of external research.
4. Conduct proactive desk-based research to identify emerging trends, new policy developments, and partnership opportunities relevant to the Foundation and the sector.
5. Undertake in-house research activities, such as literature reviews, focus groups, stakeholder interviews, where required.
6. Contribute to the drafting and production of high-quality research reports and briefings, ensuring clarity, accessibility, and relevance for policy and practice audiences.
Policy
7. Monitor and analyse relevant legislative and regulatory developments, consultations, and debates, identifying implications for the sector and TDS’s work.
8. Support the development of TDS’s policy positions by preparing briefings, drafting responses to consultations, and summarising evidence from research.
9. Help communicate TDS’s policy insights and positions clearly and effectively to internal stakeholders, partners, and decision-makers.
Charity co-ordination
10. Act as a key point of contact for grant-funded projects, supporting projects to share progress and impact, and identify any support needs.
11. Help to Coordinate the TDS Charitable Foundation’s quarterly Board of Trustee meetings, including preparing board papers, taking minutes, and following up on actions.
PERSON SPECIFICATION
Essential characteristics
1. Qualifications and experience
Essential:
- Educated to degree level in a relevant subject.
- At least 3 years’ experience in research, social policy or similar role (or equivalent post-graduate study).
- Knowledge of research design
- Proven track record of producing content to communicate to different audiences.
- Experience of building relationships with external stakeholders.
Desirable:
- Knowledge of the housing sector or charitable work.
2. Job Knowledge
Must be able to:
- Demonstrate excellent verbal and written communication skills.
- Show an ability to build relationships with stakeholders.
- Demonstrate organisational skills to help coordinate multiple projects.
- Utilise strong IT skills including sound knowledge of MS Office.
- Prove ability to write content for different audiences.
3. Communication
Must be able to:
- Work as part of a team;
- Have good interpersonal skills, communicating effectively with colleagues, funded projects and other stakeholders.
4. Equal Opportunities
- Must be able to demonstrate a commitment to equal opportunities, diversity and inclusion.
5. Required behaviour and attitude
- Applicants must be able to:
- demonstrate an affinity for customer excellence
- recognise the importance of fairness in all of our work
- demonstrate how they are making a difference in the work that they do
- is able to articulate the importance of teamwork
- are committed to excellence in all that we do;
- help create a great place to work.
TDS offers a plethora of benefits inclusive of:
- 33 days holiday inc bank holidays
- BUPA Private healthcare
- BUPA Wellbeing cash plan
- Pension Scheme
- Additional day off for your birthday
- Plus many more!
Hours of the role
35 hours per week. Monday to Friday, 9am to 5pm.
To apply, please submit your CV and a covering letting outlining how your skills and experience match the person specification.
TDS is committed to equality, diversity and inclusion in our workforce and to be truly representative of all sections of society and our customers.
Help tenants, landlords, and agents deal with deposit protection and dispute resolution as quickly and easily as possible.
The client requests no contact from agencies or media sales.
We have an exciting opportunity for a Domestic Abuse Caseworker to join the team in Preston, working 37.5 hours a week.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the role:
This role is based at Preston. Once your probation period is completed you will be eligible to apply for hybrid working. All travel costs to and from appointments from your office base will be reimbursed.
As a Domestic Abuse Caseworker, you will be:
Focusing on victims of domestic abuse and will provide a pro-active, short to medium term crisis intervention service, through individual safety planning, advocacy, emotional and practical support
This will include supporting victims either face to face or over the telephone to assist them in accessing services to keep them and their family safe. It will involve developing individual safety plans to meet client's needs as identified in the needs and risk assessment.
You will provide advocacy, emotional and practical support and information to victims including
exploration of legal and civil options, housing, health and finance and support clients through the criminal justice system.
You will participate fully in multi-agency meetings by being the voice of the client and follow up actions agreed in meetings keeping the client's safety at the forefront of proceedings.
You will need to:
- Have a good understanding of domestic abuse including the impact of domestic abuse on victims and their children.
- Understand the principles of risk assessment, safety planning and risk management for victims of domestic abuse and their children
- Understand Safeguarding issues, and the legal responsibilities surrounding these issues
- Have theoretical, practical and procedural knowledge of civil and criminal justice remedies for victims of domestic abuse and their children
- Experience of working within a multi-agency and legislative framework
- Experience of managing a complex caseload, to prioritise work and deal with competing demands demonstrating an organised and methodical approach to work
- Have strong crisis management skills and the ability to deal with stressful and difficult situations
- Have excellent communication, negotiation and advisory skills, both written and verbal when interacting with a range of agencies and individuals
- Demonstrate the ability to use IT applications competently including, Microsoft Word, Excel etc. and Case Management systems in order to keep accurate records and monitoring your performance.
- This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.