Supported Housing Officer Jobs
At Independent Age, we believe that no older person should face financial hardship. That’s why, by 2027, our goal is to have improved the lives of one million older people. Our impact across policy, campaigning, information and advice, grant-making and partnerships improves lives by increasing the financial well-being of older people in financial hardship, enabling greater choice and independence in wider areas of life. We want to find talented individuals from diverse backgrounds to join us on this journey.
You will support with the design and delivery of training to external clients (e.g. social prescribers, housing providers, community workers, advice workers, corporate partners) on financial rights-based information for older people in England, Scotland, and Wales, so that they can support older people to maximise their income and reduce their costs. You will also support with internal training where required.
You will be experienced in designing inclusive and accessible training and resources, and in delivering training virtually and in-person, including to corporates. With comprehensive knowledge of pensionable age welfare benefits, you should have a good understanding of issues affecting older people including social care, health services, housing, and scams. With excellent relationship and partnership building skills as well as great organisation and time management skills, you will have the ability to travel and undertake overnight stays to deliver in-person training and attend meetings.
For full details on the role and requirements, please review the job description and person specification. If your experience doesn’t align perfectly with all of the criteria in the person specification but you do meet most of them and are excited about the role, we encourage you to apply anyway.
This is a full-time role, 35 hours per week, which you can choose to work over five days or a 9-day fortnight.
What it’s like to work at Independent Age:
We celebrate diversity at Independent Age and champion the differences that make each of us unique. We actively support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. We aim to attract and retain a wide range of talent and create an environment where everyone can feel safe, protected, welcome and included.
We offer great benefits including 28 days annual leave plus public holidays, a generous pension scheme with life assurance, and fantastic learning and development opportunities. We also offer a number of enhanced leave provisions and benefits.
We know that a good work life balance helps us perform at our best and supports wellbeing. Flexible working hours and hybrid working is standard for all (those contracted to work in the office usually attend 1 day per week). But if you need a different form of flexibility, we are always happy to talk flexible working.
You can find out more about what it’s like to work at Independent Age by visiting our website.
Application Process:
To apply, please visit our website to submit a CV and a Supporting Statement, detailing how your skills and experience meet the criteria within the Job Description and Person Specification (please do not hesitate to contact us if you have specific requirements and need support to apply in an alternative format).
To support our commitment to equity, diversity and inclusion our hiring managers use anonymous shortlisting. Therefore, please do not include your name, photo, or information to indicate your gender or age in your CV and supporting statement. Please do not omit dates of employment. Please ensure the title of any uploads does not contain your name.
Independent Age is committed to safeguarding and follows Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application documents you submit and, if offered the post, we will require two employment references including your current or most recent employer. A Basic DBS (Certificate will be required for this role.
Closing Date: Midnight on Wednesday 22nd May 2024
Interview Dates:
Stage one - Tuesday 4th June 2024
Stage two – Tuesday 11th June 2024
The client requests no contact from agencies or media sales.
Crisis Navigator
Closing date for applications 23:59 hours on 9th June 2024
Salary: Up to £37,300 per annum (depending on experience)
To apply visit our wesbite for application instructions
The successful candidate must:
- Be a qualified as a Solicitor (England & Wales)
- Have at least 3 years’ experience and expert knowledge of specialist welfare benefits casework
- Be able to:
- support complex cases requiring representation at Appeals Court or Tribunals
- develop and deliver outreach activities to increase the reach of the service
The client requests no contact from agencies or media sales.
Job Title: Research and Impact Lead
Location: Hybrid with minimum 8 offices days per month in either London or Leeds office
Contract: Full time, permanent
Salary: £46,000 – £53,000 per annum depending on experience
BookTrust is the UK's largest children's reading charity. We get millions of children reading, especially those from low-income families or vulnerable backgrounds. Children who choose to read and who read regularly are happier and healthier. They form stronger bonds and relationships. They do better at school and are more creative. They enjoy more success in life. This is why we work with families, supporting them to start sharing stories and books together from the earliest possible age. Our carefully selected books and well-researched programmes are delivered by thousands of local partners, bringing the magic of reading to children in every community in England, Wales and Northern Ireland.
The Research and Impact Lead role brings scope for dynamic collaboration across the organization, and creativity in applying research and evaluation expertise to a range of opportunities. The Research and Impact Lead will shape, drive and deliver a range of learning activities. They will be a voice for evidence-based decision making within BookTrust, ensuring that we put the needs of children, families, and our delivery partners at the heart of our work.
In this role we are looking for an experienced mixed methods researcher to oversee our MEL approach, develop and deliver new learning and funding partnerships and contribute to our portfolio of cross departmental learning activities – working to deliver research activities or supporting our team of in-house researchers through providing steer and quality assurance.
We will provide excellent opportunities for the postholder to further develop their research, leadership and partnership skills in support of a fast changing, purpose driven national charity. We offer a flexible and supportive working environment and provide on-the-job learning and formal training.
To apply please send a copy of your CV to us on our website along with a covering letter showing how you meet the person specification and your motivations for applying for the role. Your covering letter should not be longer than two sides. Please also answer these questions in your cover letter:
BookTrust has a new Monitoring, Evaluation and Learning framework to understand the impact of our work with low-income children and families. What are some of the principles of good evaluation that BookTrust should incorporate into its MEL work?
Please also attach one or two examples of research, evaluation or learning outputs you have produced and also specify if you are applying to be based from our Leeds of London office.
Closing date: 4th June 2024 12.00pm
Interviews: Interview will be in two stages - 1st stage interviews will be on 20th June 2024, via Teams
Our Commitment to Diversity and Inclusivity
We aim to provide an inclusive recruitment process and actively welcome applications from diverse talent pools: minority ethnic candidates, candidates with disabilities and long-term conditions and candidates from underrepresented communities.
We are committed to equality of opportunity and want to ensure we have an accessible application process for all candidates. If you need any reasonable adjustments or would like us to do anything differently during the application process, please contact our HR team to discuss your requirements further.
BookTrust is committed to safeguarding and promoting the welfare of children. The recruitment and selection process reflect our commitment to safeguarding therefore, the suitability of all prospective employees will be assessed during the recruitment process in line with this commitment, and pre-employment checks.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Mental Health Matters Wales is one of Wales’s leading mental health charities. We are an ever-growing charity with big ambitions. We need a wide, diverse and range of experience and skills in our team. Our team members are our number one resource. We do our upmost to ensure individuals feel respected, valued, and cared for, by enabling career success through the provision of unique opportunities to thrive and foster an inclusive workforce which embraces our shared set of core values based on character, relationships, and giving back to the communities where we work.
If this sounds like an organisation you would like to join and become part of a dynamic staff team to lead the way in supporting the improvement of social, emotional and physical wellbeing needs of the population across communities in Wales, then Mental Health Matters Wales is the organisation for you!
The aim of the post is to work alongside the Parent Peer Advocate to improve and enhance the West Glamorgan regional advocacy network by creating a new form of peer advocacy and peer support for parents who are going through the child protection process, statutory assessment and/or the looked after children system within the Neath, Port Talbot and Swansea area.
Main Duties
⦁ To work as part of a team working with parents who are going through the child protection process, statutory assessment and/or the looked after children system within the Neath, Port Talbot and Swansea area.
⦁ Provide support, to parents which may include accompanying clients to a range of meetings, or support in writing letter/telephone calls to represent and/or negotiate on their behalf as requested.
⦁ Providing clients with information, resources and signposting to other organisations/agencies and when necessary making onward referrals.
⦁ Provide befriending and mentoring support based on a supportive working relationship with parents within a professional remit.
⦁ Motivating and/ or encouraging parents to achieve relevant goals and outcomes. Help to raise the confidence and self-esteem of the parent.
The client requests no contact from agencies or media sales.
Rent Income Officer
London, Tower Hill Agile and Home Working
£39,227 - £42,618
Are you interested in working for a leading housing and homelessness charity and using your rent income knowledge and experience?
Our client is looking for 2 experienced Rent Income Officers (Rent Service Partner) to join their dynamic and friendly Rent Service Team. This busy team processes Housing Benefit payments from 55 local authorities in the UK for up to 4000 St Mungo’s residents; and collect over £45 million in rent and service charge plays a key role in the organisation to support clients to rebuild their lives.
In the role of Rent Service Partner, you will:
- Deliver a high quality rent collection and arrears recovery service, supporting our clients by working towards minimising rent arrears and maximising client income.
- Oversee a busy and varied case load of rent arrears cases ensuring outcomes are achieved in a timely manner.
- Use your attention to detail and expert knowledge to complete accurate court applications and present cases to court.
- Provide an accurate, sensitive and responsive rent account enquiry and information service.
- Work closely with key stakeholders, being the lead liaison with Local Authorities for a designated caseload.
In this role you will be required to work flexibly for at least 2 days per week from their office in Tower Hill, London. This allows for training, team building, line management and other relationship building opportunities. They support a flexible approach to work with opportunities for agile working for the rest of your week, from home.
About you
They are looking for people with experience of working in a rent service, income collection or credit control team, with good problem solving skills and the ability to work as part of a team. If you can demonstrate the below, we encourage you to apply.
- Proven experience of using prioritisation and organisation skills to oversee a busy case load of rent arrears cases.
- Knowledge of the court system and legal process relating to debt recovery, and experience of presenting cases to court.
- Excellent communication skills with the ability to build effective liaison with tenants to provide quality advice and support, as well as other internal and external stakeholders.
- Proven ability of using relevant software packages (e.g. Pyramid Rent Accounting) and other IT applications and databases, such as Microsoft Office to support effective working practices in a busy target driven role.
Closing date: 10am on 10 June 2024
Interview and assessments on: 24-25 June 2024
Our client is committed to creating a diverse and inclusive workplace. They strongly encourage applications from all under-represented groups.
Are you a good communicator with an understanding of the issues affecting carers? Do you have strong emotional resilience and a desire to help others? Have you got experience managing staff and / or volunteers?
Job Purpose: The Adult Carers Service supports carers aged 19+. The service provides practical, emotional and planning support so that carers are supported to maintain their caring roles, increase their resilience, and support them plan for the
future to avoid crisis. The Carers Support Coordinator will work in close collaboration with the Services Manager and SMT to support the implementation and development of the Bromley Well Adult Carers Service. The post holder will coordinate the provision of emotional and practical support to Adult Carers in the London Borough of Bromley, aligned and working closely with the integrated care networks and other Bromley Well Services, both within Age UK Bromley & Greenwich and Bromley Well partner organisations.
If you think you are able to make a difference to the lives of adult carers, we would love to hear from you. For further details please read through the job pack and apply via our website.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We have a very exciting opportunity for anyone who enjoys working on the front-line of patient support in the Preston area.
This role will deliver Kidney Care UK’s Patient Support and Advocacy service in the Preston region. This varied role deals with every aspect of a patient’s life that supports better outcomes: welfare benefits, practical, emotional and social support. As well as directly supporting patients, you will raise awareness of the wide range of local and national resources available to kidney patients, and build strong relationships with kidney patients, professionals, and other stakeholder groups in the region.
Based at home (laptop and mobile phone provided), you will be expected to travel independently across the Preston area and manage your own caseload with the support of your line manager and other members of our national friendly, committed team.
We’ll provide the training, you’ll bring enthusiasm and your experience of working with chronically ill patients in a social, care or health role.
The role is a two-year contract initially. We can consider applications for a split role or job share, please indicate the hours you are seeking. Applications from those with experience of living with CKD in a personal or professional capacity are particularly welcome.
Please apply through CharityJob with your CV and a covering letter outlining why you are perfect for this role.
Please apply through CharityJob with a CV and covering letter.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Job Purpose
Money Minded is a new service designed to support adults (18 years and over) in Ealing, Hammersmith & Fulham, Hounslow. This role offers an exciting opportunity to collaborate closely with the West London NHS Mental Health Teams, operating within the tri-borough area.
The service provides support with welfare benefits, accessing debt support, housing and well-being. The role of the Mental Health Information and Advice Officer will be to provide advice, guidance and customer representation to tri-borough residents living with Mental Health difficulties. Advice issues may include housing, welfare benefits, council tax, accessing debt support, signposting etc.
The successful candidate will deliver support to enquirers and manage a caseload of individuals, as agreed with the Service Manager. In addition to advice casework, the Mental Health Information and Advice Officer will also be expected to assist onboarding referrals to the service, as and when needed.
The successful candidate will work closely with the West London NHS Mental Health teams and project volunteers, ensuring adherence to the Advice Quality Standard framework (AQS) and Mind's policies and procedures.
Due to the nature of the work, if successful, you will need to have an up-to-date DBS check completed, prior to undertaking unsupervised client work.
You can download a PDF of the full job description for this role at the bottom of the page.
Place of Work
The Mental Health Information and Advice Officer will be required to work within the West London NHS Mental Health team offices.
Key Responsibilities
- Deliver support to enquirers and manage a caseload of individuals as agreed with the service manager
- Deliver monthly wellbeing peer support groups/workshops
- Provide advice and information relating to all welfare benefits, including assisting clients with form filling and contacting agencies such as the Department for Work & Pensions on their behalf
- Provide housing advice
- Link in with specialist debt and money support agencies
- Provide information on employment opportunities and training support for clients
- Signpost to other relevant services in the boroughs, or further afield
Person Specification
Knowledge & Experience
- Substantial experience of delivering advice in a similar position, preferably to individuals with Mental Health needs
- Knowledge and understanding of Mental Health problems and how they are impacted by social issues
- Experience of delivering advice, information and customer representation
- Experience of managing complex cases
- Experience of working with multiple agencies
- Experience of delivering desired outcomes in a timely manner
- Up to date knowledge and experience of safeguarding adults
- Understanding of the importance of monitoring and evaluation, and the ability to keep records
Skills & Attributes
- Relevant and up to date knowledge of welfare benefits, housing and social care
- Facilitate and deliver peer support groups for longer term improved wellbeing
- Ability to communicate effectively in person on a one-to-one basis and with groups, as well as over the telephone and in writing
- Excellent listening skills
- Computer literate, with the ability to use MS Office, email systems and databases (inputting information and extracting reports)
- Ability to liaise with a range of people – customers with support needs, carers, and a range of different professionals
- Ability to remain calm in challenging situations and reinforce boundaries
- Ability to support people to manage difficult feelings, and communicate their needs effectively
- Strong organisation and administrative skills
- Flexibility in overall approach to work
We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.
HFEH Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults.
Post is subject to an enhanced DBS check.
The client requests no contact from agencies or media sales.
Conservation Officer
We have a great opportunity to join the team as a Church Buildings Officer to help support the long-term sustainable future of historic church buildings across the diocese and assist individual congregations to care for them and adapt them for today’s needs.
We are looking for an experienced and highly motivated conservation professional, who is a strong team player but able to take the initiative.
Position: Church Buildings Officer
Location: Oxford/hybrid
Hours: Full-time, 37 hours per week
Salary: £35,412.95 per annum
Contract: Permanent
Closing Date: 08:00 on Tuesday 28 May 2024
Interview Date: Wednesday 12th June 2024, Langford Locks
The Role
Working within the Church Buildings Team, the Church Buildings Officer will be responsible for:
- Managing, processing, and assisting with DAC casework (including formal DAC site visits), providing pre-application advice, project management support, and managing the consultation processes with amenity societies
- Making recommendations to the DAC committee as necessary and utilising delegated authority to progress cases outside of the committee structure
- Supporting the Head of Church Buildings in proactive projects to ensure the long-term sustainability of churches within the Diocese
- Assisting in providing information, training, and guidance for parishes in all aspects of managing their churches.
About You
You will embrace the challenge that such a varied role brings, with an organised approach, and the ability to navigate differing stakeholder views, finding pragmatic solutions under pressure.
With a strong understanding of conservation philosophy, legislation, and techniques, and experience in providing advice to building users on the care, alteration, and management of historic buildings, you will play a key role in this small and hard-working team of conservation professionals. Your ability to problem solve and mediate will ensure that you are able to support parishes in utilising their church buildings and that the best possible outcome is achieved in a timely manner.
You will be flexible in your working style, with confident communication skills, and excellent organisational and monitoring abilities, handling a number of complex schemes at once and managing relationships with colleagues throughout the heritage sector.
You will be from an architectural, surveying, or conservation officer background with strong knowledge of conservation techniques and philosophy. Ideally, you will have or be willing to work towards IHBC (Institute of Historic Building Conservation) accreditation. A keen eye for detail and the skills to manage stakeholders will be essential.
You do not need to be a practising Christian or have a faith to work here - around 50% of staff are not practising Christians but are comfortable with the Christian ethos that underpins our work. However, all staff do have a desire to make a difference.
Benefits and rewards:
- 25 days holiday per annum, rising each year by one day to a maximum of 30 days
- In addition to the statutory UK public holidays, the Diocese offers three privilege days
- Hybrid working
- Free parking and subsidised on-site café
- Generous employer pension contribution of 12.5%, including 1% death in service benefit (5% Employee Contribution)
- Electric car and cycle to work salary sacrifice schemes
- Access to wellbeing support via Employee Assistance Programme
- Enhanced family friendly policies and a generous sick pay provision
- Access to low interest financial services from Churches Mutual Credit Union including loans
- An attractive modern working environment
The Organisation
The Diocese is the administrative area of the Church, broadly speaking, covers the three counties of Berkshire, Buckinghamshire, and Oxfordshire. There are 815 churches in the Diocese – more than any other diocese in the Church of England. So, in many ways the best description is that it is the family of the 55,000 or so regular worshippers in these churches.
Only shortlisted candidates will be contacted for interviews. If you do not hear back, your application has not been successful.
We are particularly keen to receive applications from candidates from communities currently underrepresented in the diocese.
You may also have experience in areas such as Church Buildings Officer, Historic Buildings Officer, Heritage Officer, Architect, Historic Buildings, Heritage, Conservation, Church Buildings, Architecture, Building Conservation, Engineering, Surveying, Estates Manager, Estates Officer, Facilities Manager, Architect, Surveyor, Conservation, Heritage Conservation.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
We're looking for a Voids and Project Manager to join our Landlord Services team in located at our Head Office currently located in Westminster and moving to Caledonian Road this year.
£40,000.00 per annum, working 35 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you're part of one team? You'll feel at home here.
Overall Purpose
Voids - Each year, Look Ahead collects c£21m of rent and service charge from the c3,000 units of property that we own and manage. This amount represents roughly a third of Look Ahead's annual income and therefore it is essential for us to maximise occupancy rates within our properties.
This is a varied opportunity that will see you managing the completion of all void works and ensuring that all properties are let within our Corporate deadlines. Look Ahead manages approx. 1500 units on other landlord's behalf, of which there are approx. 35. You will therefore have strong organisational skills and have the ability to build rapport with our landlords. We also operate across London and the Home counties, and the successful candidate will need to familiarise themselves with our stock quickly and establish effective working relationships with the teams on the ground.
This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.
What you'll do:
To promote the concept of enabling customers to make best use of the housing options available to them including social and private lettings.
To work closely with Operational colleagues to ensure that void properties are let within Corporate timeframes.
To oversee the temporary accommodation services and private lettings service and to ensure that the appropriate standards are maintained.
To plan and co-ordinate all re-housing activity and liaise with the Void team.
To ensure all lettings are made in accordance with legislation.
To train and regularly update the training of existing, new and temporary staff, in procedures relating to void management and lettings.
To draft and present reports as requested.
To record all actions, communication requests and received documentation relating to customers promptly on the computerised system.
Undertake regular checks on the information held on the system to ensure that all records are accurately held and allocations are given the correct priority.
To support the Head of Housing in shaping the successful delivery of projects, simple and complex, ensuring good governance and methodology is adhered to throughout the project lifecycle whilst working to embed a culture of continuous improvement.
To support the Head of Housing in leading the delivery of projects ensuring they are comprehensively planned, realistic, efficiently resourced and deliver agreed benefits. Ensure that project activity is integrated, and dependencies identified, understood and managed.
To create and maintain project documentation throughout the lifecycle of the project including Gantt charts, Project Cost records, Highlight Reports, SLT project updates.
for the full list please see our website
About you:
Proven track record of delivering high quality customer service in a Housing Management setting within the Social Housing sector.
Detailed knowledge of Landlord and Tenant Law.
A minimum of 2 years' experience of managing the end-to-end void management processes.
A minimum of 2 years' experience of multi- agency working.
Excellent IT awareness, knowledge of IT and solutions best practice.
Essential:
Proven track record of delivering high quality customer service in a Housing Management setting within the Social Housing sector.
Detailed knowledge of Landlord and Tenant Law.
A minimum of 2 years' experience of managing the end-to-end void management processes.
A minimum of 2 years' experience of multi- agency working.
Excellent IT awareness, knowledge of IT and solutions best practice.
Desirable:
Ability to make difficult judgements.
Able to negotiate with other managers internally and externally to achieve operational objectives.
Ability to be professional at all times when dealing with colleagues, internal and external stakeholders.
Excellent team player who can work flexibly to meet business requirements.
Experience of full project lifecycle and ability to demonstrate successful management of business and technical projects in a dynamic business
About us:
Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Reporting to: Head of Finance and Resources
Responsible for: None
Hours: 36 hours per week (9am-5pm)
Location: The main place of work will be: Orchard House and other locations from time to time.
Mind in Croydon is a charity concerned with the welfare of people with mental health problems living in the London Borough of Croydon and the surrounding areas. It provides a range of
support services in Advocacy, Welfare Benefits, Social Networks, Therapeutic Services, Health and Wellbeing, Social Inclusion, Activities and Information.
Purpose of the role:
The Facilities Officer role is pivotal in overseeing and managing property operations within the UK market. This position is designed to ensure the efficient utilization of properties, adherence to Health and Safety (H&S) regulations, and optimization of net income generated by investment properties. The key objectives of the role align with UK-specific property management and compliance standards.
Mind in Croydon is an equal opportunities employer. No job applicant or employee will be discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex or sexual orientation.
We encourage applications from those with Lived Experience.
To apply please send your CV and a Covering Letter explaining:
- Why would you like to apply for this role?
- How your skills and experience relate to the competencies in the Person Specification of the job description?
- What value you can add to the service?
To apply please send your CV and a Covering Letter explaining:
• Why would you like to apply for this role?
• How your skills and experience relate to the competencies in the Person Specification of the job description?
• What value you can add to the service?
The client requests no contact from agencies or media sales.
About INTRAC
INTRAC exists to promote positive social change. We do this by strengthening the wider ecosystems of civil society support and also by supporting civil society organisations themselves. So that these organisations are better able to develop, engage with others, and do what they want to do, better. We are a group of ethical and values-driven practitioners with expertise in civil society strengthening. Through our staff and global network we provide consultancy services, training and practical resources to support civil society actors in different ways.
We are particularly focused on organisational change and strengthening and providing support to strategy development, evidencing impact, and capturing, and responding to, learning. We work with organisations, movements and networks, and to strengthen the enabling environment for civil society. Our ambitious new strategy focuses on strengthening civil society ecosystems, rooted in local culture, methods, practices and knowledge bases, and connected to global learning and debate to enable further sense-making and collective action to change how civil society is supported.
About the role
As Project Officer you will play a central role in the delivery of INTRAC’s consultancy assignments and grant funded projects. This will involve coordinating short and long term projects, involving staff and consultants through our global network and clients around the world, ensuring effective and quality delivery. We carry out a wide variety of assignments, ranging from project evaluations to bespoke in-house training and learning partner roles for complex, multi-country civil society strengthening programmes.
You will work on a range of activities, such as organising and supporting online learning sessions, meetings or focus groups, coordinating feedback, communicating with team members and clients, administrative tasks, to support the smooth running and success of our work.
You will have an eye for detail, experience providing administrative and coordination support to complex projects and will be comfortable carrying out a number of tasks with competing deadlines at the same time.
We are looking for a versatile and dynamic individual, wanting to use their skills to support civil society around the world and with an interest in current debates concerning decolonisation and movements to shift power.
The client requests no contact from agencies or media sales.
Job Purpose:To provide administrative support for the Housing Team and to carry out general administrative tasks. To also be responsible for providing a professional and friendly welcome to all visitors and residents, providing information on services available.
Hours of work:21 hours (7 hours per day over 3 days)
Location : YMCA East Surrey, Hillbrook House, 68 Brighton Road, Redhill, Surrey, RH1 6QT.
Annual leave: Five weeks (pro-rata) plus bank holidays. Holidays increase after two years’ service to a maximum of five weeks’ pro-rata after six years’ service. The holiday year runs from 1 April to 31 March each year.
Benefits:
Free Gym Membership: The post holder will be entitled to free use of the YMCA East Surrey fitness centre in Redhill and half price YMCA childcare for dependents.
Free Parking : There is free parking available at The Sovereign Centre and at all our delivery site. YMCA East Surrey also operates a Bike to Work Scheme.
Pension Scheme: There is a YMCA East Surrey pension scheme - details available on request.
Main responsibilities
- Provide a professional friendly welcome to all visitors and residents arriving at Hillbrook House and providing information on services and facilities available
- To deal with telephone enquiries and to put calls through to other staff, to take messages and to retrieve voicemail messages
- Ensure the visitor policy is complied with and the seen sheet is completed and kept up to date
· Collate, input and monitor data via various IT platforms
· Manage incoming client applications via guidance support and various IT platforms
· Complete and the keep the staff rota up-to-date and distribute to staff
· Filing and other administrative work as required
· Updating reception documents and maintaining contact folders
· To offer a helpful and supportive presence to residents and reporting of incidents
· Keeping tally on stock available and first aid items
· Cash transactions over the reception for resident rent and maintain accurate receipting and accounting of all monies and credit transactions taken whilst on duty, checking floats and reconciling the till at the end of the shift
- Ensure that all keys and equipment issued are signed for and are returned and stored as appropriate
- To provide administrative support for the housing team and to carry out general administrative tasks (using Microsoft Office and other platforms)
- To be responsible for the post at the weekend, ensuring incoming post is dated, and is distributed to appropriate staff and residents and that outgoing post is processed correctly
- Any other duty requested by Housing Management
Closing date & interviews:
Closing Date:Thursday 23rd May 2024 9am
Interviews are scheduled : Thursday 30th May 2024
Chief Executive Officer (CEO)
Hours of Work: 21 hours per week, 42 weeks per year
Circa £47,171 FTE + 3% pension contribution (actual £24,959)
We are seeking an experienced and influential leader to join us as our new Chief Executive. You will play a critical role in leading the organisation and representing PATA and its members in the ever-evolving Early Education and Children’s Play sectors.
PATA is the largest voluntary sector provider of support to the Early Years and Play (Out of School) sector in Gloucestershire. We are a Charity based in Gloucester with around 170 member settings and manage five of our own Early Years settings (PATA Managed Groups (PMGs)). Our mission is to support the development of high quality and accessible early education, play and provision for children, young people and their families.
At its heart, PATA is a people-based organisation and you will be joining a strong and committed team, both in the Head Office and the PMGs. You will lead the organisation, working with the Board of Trustees in setting the strategic vision, mission and priorities. You will be a voice for PATA and its members, building partnerships, participating in consultation processes, and challenging policy and other initiatives for the benefit of the sector, as and when appropriate.
The role is part time, 21 hours per week, 42 weeks annually, to be worked flexibly to meet business need, as agreed with the Chair of Trustees and in association with the Senior Management Team. There is flexibility for this to be a hybrid role with a minimum of 2 days based from the Head Office in Gloucester.
You can see full details of the role in the job description and how to apply by visiting the PATA website.
Closing Date: 9am, 7 May 2024.
To enhance the development, care and education of children primarily under statutory school age.
We are looking for a motivated, creative, and organised Engagement and Communications Officer to join our team. This role is a unique opportunity for someone with a passion for building a fairer legal system through impactful events, engaging member outreach, and powerful communications. Working alongside the Director of Development and the Head of Communications, this role will work across teams to maintain and strengthen engagement through events, communications and corporate outreach. You will play an integral role in communicating our work as widely as possible and improving and increasing engagement with our supporters, including our members, donors and corporate partners.
The Engagement and Communications Officer will work to maximise income and support for JUSTICE through events (approximately 45% of the role), communications (approximately 30% of the role) and membership (approximately 25% of the role). They will report to the Director of Development and Head of Communications.
We want someone who can learn and grow in this role so if you don’t have every skill listed but are organised, motivated, and interested in our work then we want to hear from you.
The JUSTICE team currently work in a hybrid manner. Staff members have access to office space in London, however, attendance is currently optional. Our staff enjoy flexible working conditions, 27 days annual leave, plus the week between Christmas and the New Year, 8% employer pension contribution and access to an Employee Assistance Programme.
The application form and candidate pack are below. The candidate pack includes more information about this role including the person specification, the organisation and more details on how to apply.
The deadline for applications is 11pm on Sunday 19 May 2024. Please mark your email with ‘Engagement and Communications Officer’ in the subject line.
Interviews will be held on Monday 3 June 2024. Candidates will be required to complete a test as part of the interview process.
JUSTICE is an equal opportunities employer. We encourage applications from people of all backgrounds, but particularly welcome applications from individuals from marginalised groups, those with lived experience of the justice system, as well as those underrepresented in the legal professional including women, people of colour, trans and non-binary people, and disabled people.
Please note that we will not respond to any enquiries from recruitment agencies.
The client requests no contact from agencies or media sales.