Supported housing support worker jobs

We have an exciting opportunity for a Referral Centre Advocate to join the West Yorkshire team in Leeds, working 37.5 hours a week.

Do you want to make a difference every day? Do you want to contribute to change and improvement for those who need it?

Do you have resilience and adaptability? Can you work effectively with a focus on customer service and care?

Then we'd love to hear from you.....

What we offer:

At Victim Support we believe in attracting and retaining the best people and offer a competitive rewards and benefits package including:

• Flexible working options including hybrid working
• 25 days annual leave plus Bank Holidays, rising to 30 days plus Bank Holidays
• Pension with 5%employer contribution
• Enhanced sick pay allowances and maternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub and salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:

This role is office based in Merrion House, Leeds, although we are currently working on a flexible rota which also includes some days working from home. There may be occasional travel required for training and development purposes.

As a Referral Centre Advocate you will be:

Working within the Leeds Victim Support team, supporting victims of all types of crime.

Contacting victims of crime by telephone, carrying out needs and risk assessments following agreed processes and timescales. Facilitating the delivery of identified needs by referral on to another appropriate service on behalf of the victim using agreed processes or by directing referrals to an appropriate colleague to allocate to a Victim Support Caseworker or Volunteer.

Managing victims immediate service needs where necessary

Recording all contacts with victims of crime securely and accurately on the VS Case Management System, and in accordance with procedures for monitoring and evaluation purposes.

Carrying out any other duties as and when required by the Team Leader or Operations Manager

You will need:

• Experience of delivering a service in a statutory, voluntary, community or private social care setting
• To be able to communicate effectively, verbally and in writing, including telephone skills
• To be able to deal sensitively with challenging and emotionally charged situations, demonstrate empathy and control your own emotions
• To be computer literate with good typing skills

Please see attached Job Description and Person Specification for further details.

About us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision, Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Checks may be required.

Victim Support is committed to supporting and promoting equality and diversity and to create an inclusive working environment. We believe having a diverse workforce at all levels allows us to represent the communities we serve and connect better with people affected by crime. We believe this can be achieved through attracting, developing and retaining a diverse range of staff from many different backgrounds. We therefore welcome applicants from all communities and monitor the diversity of applicants to analyse if we are representative of the communities we serve in terms of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, age and socio-economic status. As part of our commitment to the Race at Work Charter we would particularly welcome applicants from BAME communities.

How to apply:

To apply for this role please follow the link below to the jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior the published closing date.

Are you passionate about supporting and transforming the lives of people who are experiencing homelessness?

We have several Permanent and Fixed term roles available within the team.

About the roles

We are looking for people to join our teams across Hackney in roles as Support Workers (known internally as Project Workers). You can find out more about all Our Services on our website. Working in these roles, your key responsibilities will be to:

• Work with clients to identify their personal aims and ambitions and work towards achieving them.
• Provide practical and personal support to clients in an approachable, caring and person centred way. 
• Work as part of a dedicated team to provide safe, high quality, positive and inclusive service to clients.
• Complete administrative records relating to client work, housing management and health and safety.
• Work on a weekly shift rota including early and late shifts, weekends and bank holidays.

About you

Above all we are looking for inspirational individuals who have a genuine desire to support people to transform their lives and will be committed to our Recovery Ethos, additionally these roles will suit people with:

• An understanding of the issues faced by homeless or vulnerably housed people – you may have had personal experience of homelessness yourself.
• Experience of helping vulnerable people to identify personal goals and supporting them through a process of change.
• Good interpersonal and listening skills, in order to be able to establish an effective working relationship with clients and an enthusiasm to learn and work with clients with a holistic and person-centred approach.

To view the Job Description, full Person Specification and guidance on completing your application form, please click on the ‘document available’ tab on the advert page on our website.

What we offer

• Excellent Development and Growth Opportunities

We hold Investors in People Gold accreditation – one of just 3% of Housing Associations to achieve this. 82% of staff who took part in the survey say St Mungo’s is a great place to work. We are committed to developing all of our staff via routes such as secondments, transfers and promotion. In 2019 35% of our vacancies were filled by internal promotions.

• A Diverse and Inclusive Work Place

Equality, diversity and inclusion are central to the organisation's values and how we work. We are proud of our commitment to diversity and inclusion and have 8 great Diversity Networks to support clients and staff from different backgrounds so they are able to be their best selves.

• Pay and Other Benefits

For this role staff can claim an additional 20% pay premium for hours worked between 8pm and 8am Monday to Friday, and all hours worked on Saturday and Sunday. 

St Mungo’s is proud to pay client facing staff above average for the sector. We run a cycle to work scheme and also offer season tickets loans to all staff. St Mungo’s contribute 4% of your gross annual salary, and you are able to enrol in the Defined Contribution scheme following a successful probationary period in which the employer contribution is 6%.

What we do

At St Mungo’s our vision is that everyone has a place to call home and can fulfil their hopes and ambitions. As a homelessness charity and housing association, our clients are at the heart of what we do, and in 2019 – 2020 we supported 32,800 people across all of our services. Our staff are crucial to making this happen.

How to apply

To find out more and apply please go to the St Mungo’s careers page on our website

Only submit this application for vacancies in Hackney if it is the most suitable area for you. If you are successful, we will do our best to match you to a vacancy in your preferred area or include you in our talent pool for suitable vacancies. You can apply for other available areas here

Closing date for applications: 10am on 18 July 2022

Interview and assessments on: 28th and 29th July 2022

Additional info

It is a requirement for this post that an enhanced DBS disclosure check will be undertaken for the successful candidate.

Please be advised that all appointments will be made on St Mungo’s current standard Terms and Conditions (T&Cs); this also applies to any internal candidates.

Hours: 37.5 hours comprising shifts with a rolling rota

Typical shift pattern (may be subject to some variation dependent on the needs of specific services) - 5 days a weeks over 7 days rota (including weekends) between 7am and 10pm

 

The salary for a Senior Support Worker (Enhanced) is £28,410.00

Are you looking for a new care and support opportunity? If you are passionate about making a real difference through supporting vulnerable people, we would love to hear from you!

Evolve Housing + Support is a leading homelessness charity in London, providing housing and support to over 1,300 people each year. Evolve offers support tailored to meet people’s individual needs, including housing, employment and skills training, mentoring and counselling.

We are offering a Senior support worker (enhanced) role across our supported housing services in Croydon. The successful applicant will be placed in a service and will work with the customers who live there to help them to reach their potential and improve their quality of life. The role will build on customer care, health and safety, flexibility, adaptability and other skills to assist homeless individuals who are unable to live independently, by offering them the practical and emotional support they need to regain their independence. 

We’re looking for someone who has experience of supporting vulnerable people to achieve independent living that have knowledge of safeguarding issues and how they apply in day to day work. Due to the nature of the role you’ll need an understanding of the reasons why people become homeless and the needs and challenges they face and of statutory and voluntary resources available to homeless people including an understanding of welfare benefits.

Do you have the ability to take on a caseload with responsibility for key working customers? This could be the ideal role for you!

Due to the nature of the role an Enhanced DBS is required.

Evolve Housing + Support is an equal opportunities employer and encourages applications from all sections of the community, including people who have experienced homelessness themselves. Equality, diversity and inclusion are key objectives for us and we reflect this in our recruitment practices, actively seeking applications from all parts of the community regardless of race, religion or belief, sex, sexual orientation, gender identity, age, or disability.  In line with our Opportunity Promise our shortlisting process will ensure we have a diverse group of candidates from underrepresented ethnic groups invited to interview.

In return we offer our colleagues:

• a competitive salary, comprehensive training and development programme, 

• 25 days annual leave plus bank holidays, increasing each year to 30 days annual leave - plus bank holidays

• option to buy or sell annual leave up to one week’s annual leave

• a healthcare cash plan providing cash back towards healthcare bills and other wellbeing benefits

• occupational sick pay

• contributory group pension scheme

• free life assurance

• cycle to work scheme, tech scheme and season ticket loans.

Do you want to work for an award winning charity? One that values its colleagues and the young people we serve?

Do you want to have an impact and make a real difference to young people who need a fresh start? BACKUP North West delivers support and housing services for homeless and vulnerable young people in Bolton.

To join us, you will have to demonstrate a commitment to the ethos and values of the charity but show a passion and track record of making a profit. Excellent people skills are a must. We are an Investors in People GOLD employer.

No CV’s please.

Are you passionate about supporting and transforming the lives of people who are experiencing homelessness?

About the roles

We are looking for people join our Islington Progression Pathway (IPP). As a Support Worker (known internally as a Project Worker), you will use keyworking activities to support client recovery, health, wellbeing, develop life and money management skills; supporting clients to identify their personal aims and ambitions, and assist in developing plans to achieve them.

You will support the team to complete assessments/interviews/booking in clients and housing management activities such as finances and liaising with other St Mungo’s and external teams to provide a high quality service.

You will work on the weekly rota that includes early and late shifts as well as some weekends and bank holidays.

What we’re looking for

To succeed in these highly rewarding roles you will:

• Have an understanding of the issues faced by homeless or vulnerably housed people – you may have had personal experience of homelessness yourself.
• Have experience of helping vulnerable people to identify personal goals and supporting them through a process of change.
• Have a sound understanding of the support needs of people with low incomes, including rent payments/arrears and professional boundary issues.
• Possess good interpersonal and listening skills, in order to be able to establish an effective working relationship with clients and an eagerness to learn and work with clients in a holistic and person-centred approach.

Above all we are looking for inspirational, enthusiastic individuals who will be committed to our Recovery Ethos, and a genuine desire to support people to transform their lives.

What we offer

• Excellent Development and Growth Opportunities

St Mungo’s employees are encouraged to consider opportunities to develop new skills or progress including; secondments, internal transfers, application to new roles in the organisation or just to get involved in various projects happening within the organisation.

As a result last year 35% of our vacancies were filled by promotions. In 2019 we achieved We Invest in People Gold level accreditation and are one of just 3% of housing associations to achieve this standard; 82% of staff who took part in the IIP survey say St Mungo’s is a great place to work.

• A Diverse and Inclusive Work Place

At St Mungo’s, equality, diversity and inclusion are central to the organisation's values and how we work. We are proud of our commitment to diversity and inclusion and have 8 great Diversity Networks to support clients and staff from different backgrounds so they are able to be their best selves. Our Networks include: BAME, Carer’s and Parent’s, Lived Experience, LGBTQIA+, Disability Awareness, South West, Irish and Women’s Action.

• Pay and Other Benefits

St Mungo’s is proud to pay client facing staff above average for the sector. We run a cycle to work scheme and also offer season tickets loans to all staff.

St Mungo’s contribute 4% of your gross annual salary, and you are able to enrol in the Defined Contribution scheme following a successful probationary period in which the employer contribution is 6%.

For these roles staff can claim an additional 20% pay premium for hours worked between 8pm and 8am Monday to Friday, and all hours worked on Saturday and Sunday. 

What we do

At St Mungo’s our vision is that everyone has a place to call home and can fulfil their hopes and ambitions. As a homelessness charity and housing association, our clients are at the heart of what we do, and in 2019 we supported nearly 30,000 people who were either homeless or at risk of becoming homeless. Our staff are crucial to making this happen.

How to apply

To find out more and apply please go to the St Mungo’s careers page on our website.

To view the job description and guidance on completing your application form, please click on the ‘document available’ tab at the top of the advert page on our website.

Only submit this application for Islington if it is the most suitable area for you. You will be able to confirm your preferred area on your application form and indicate any additional availability, but please apply on a separate application if Other areas are more suitable.

If you are successful, we will do our best to match you to a vacancy in your preferred area.

Closing date: 10am on 6th July 2022

Interview and assessments on: 19th July 2022

It is a requirement for this post that an enhanced DBS disclosure check will be undertaken for the successful candidate.

Please be advised that all appointments will be made on St Mungo’s current standard Terms and Conditions (T&Cs); this also applies to any internal candidates.

This application is for vacancies in Islington. Please apply on a separate application, if other areas are more suitable for you. However, please feel free to indicate 2nd or 3rd choice availability below for vacancies in West London and Haringey

Depaul UK is one of the UK largest youth homelessness charities and we support those who have been homeless or are at risk of homelessness. We are searching for a Support Worker to join our team in Bromley / Orpington.  In return, you will receive a competitive salary of £23,700 Per Annum Incl. LW (FTE) Plus Pension and Benefits.

We are currently developing and expanding the work that we do with young people to prevent homelessness. This includes our well-established Nightstop service, which provides a safe place to stay in the homes of volunteers, as well as working with families and delivering a programme to schools, colleges and other educational and youth settings.

The Support Worker Role: 

We have a fantastic new opportunity for two Support Workers to work alongside young people and empower them to live independently.

As a Support Worker you will devise individual support plans for our young people and help them to develop their independent living skills. You will also support them in accessing training, employment, education and opportunities to volunteer.

This service is accommodation based and you will provide a move on service to clients in supported or community-based accommodation.

There are two positions available for this post, please see our rota's attached and indicate a preference when applying.

What will ideally support your success in this Support Worker role?

You will have excellent communication skills and be committed to the values and ethos of Depaul UK.

• Great experience working with young people or those who have experienced homelessness
• A knowledge and understanding of Risk Assessments and Support Planning
• Good literacy, numeracy and IT skills
• Ability to demonstrate clear understanding of safeguarding requirements and procedures

 What’s it like to work at Depaul UK?

• Flexible working and family-friendly policies
• Access to Perkbox giving you deals and discounts for a wide range of brands
• Up to 7% contributory pension
• Paid training & personal E-Learning portal
• Sabbatical leave
• Health cash plan
• Paid DBS
• Death in service
• Cycle to work scheme

If this sounds like the perfect opportunity for you and you’d like to become our Support Worker then please click ‘apply’ today – don’t miss out, we’d love to hear from you!

Closing Date for Support Worker applications: Wednesday 13th July

An enhanced DBS disclosure is a requirement for this role. Our recruitment checks, induction, and ongoing support and supervision reflect our commitment to safeguarding our clients. Depaul UK strives to be equal opportunities employer and welcomes applications from all sections of the community.

We kindly request no contact from Recruitment or Media Agencies.

About The Role

Are you prepared to go the extra mile to ensure a positive outcome for your clients? Are you motivated to make a positive contribution to the lives of the people we support? If so, we really want to hear from you.

We have an exciting opportunity for you to join our Support team as a full time Support Worker in our Bristol Families Temporary Accommodation Team.
 
You will be field based within a team of 3 Support Workers, working with 48 families across Bristol, with a Housing Officer and a Team Manager. We also work as part of a wider team supporting adult pathway and young people. We are very proud of our work - helping families is at the heart of everything we do. The team works with families who are impacted or threatened by homelessness in Bristol in our temporary accommodation for up to 12 months. The support will be tenancy sustainment and supporting families to move into permanent accommodation.
 
As a Support Worker, you will be providing housing related support, however you will also be working closely with other agencies around specific needs including mental health, DV,  social services, Local Authority, private letting agents, landlords and/or others.

You will be supporting residents to manage their tenancy, working with benefit agencies (housing benefits, universal credits, PIP and other), bills, writing support plans and risk assessments, money management, engaging with other professionals and working with your clients towards move-on from temporary accommodation.

You will cover triaging applications from Bristol City Council, checking needs and risks are assessed appropriately ensuring the service is suitable for the prospective clients and any voids are filled in timely manner. You will also update the Housing Support Register (HSR), helping to keep the system updated regularly and assisting in the preparation of quarterly reports for the commissioners.   

This role is being offered on a part-time basis, working 30 hours per week, Monday-Friday (no weekends). Hours/days negotiable at offer stage.

We are committed to safeguarding and promoting the welfare of vulnerable groups and expect all colleagues to share this commitment. Appointment to the post will be subject to a satisfactory enhanced check via the Disclosure and Barring Service.

About The Candidate

To be considered for the role of Support Worker, you will:

- Have empathy and understanding of the needs of clients who are experiencing homelessness and the barriers they face.
- Have an understanding or experience, of issues surrounding homelessness and good awareness of associated risks this may bring such as alcohol and substance misuse, mental health, self-harm, offending behavior
- Have understanding or experience of debt management
- Network building to be able to source accommodation options and opportunities for clients.
- Be resilient with the ability to be open and responsive to the challenging needs of clients and commissioners of the service
- Have an understanding, or experience, of lone working
- Have knowledge and understanding of welfare and housing benefits
- Have the ability to motivate and engage clients in the  service
- Be able to adapt your style and be able to ‘think on the spot’ when reacting to difficult situations.
- Understand the impact of trauma and can show us you have experience of or the ability to provide high-quality support whilst managing challenging situations.
- Committed to LiveWest values and bring enthusiasm and willingness within all aspects of the role and service.
- Have good IT skills and experience of working with different IT systems, excellent interpersonal skills and understand the importance of working within equal opportunities, safeguarding and confidentiality guidelines
- Have a full UK driving licence and access to a vehicle

The most important part of this role is to have pride in your work and have a positive attitude, a proactive approach and the confidence to support a diverse range of people.  You will be able to balance your passion and commitment with good organisational skills, and the ability to maintain appropriate boundaries.

You may have experience or an interest in the following: Recovery Worker, Navigator, Support Navigator, Care Navigator, Support Officer, Recovery Coach, Support Mentor, Peer Mentor,  Advice Leader, Coach, Service Coordinator, Care Practitioner, Home Care Worker, Charity, Charities, Third Sector, Social Care, Voluntary Sector, Mental Health Worker, Senior Healthcare Assistant, Care Staff, Community Development, Relief Care Worker, Vulnerable People, Social Worker, Not for Profit, NFP or Flexible Working.

About The Company

LiveWest provides over 38,000 homes to over 80,000 people throughout the South West from Gloucestershire to the Isles of Scilly. We have plans to build over 6,000 homes in the area over the next five years, developing new homes of all tenures including low-cost rent and sale, market rent and sale, and a range of supported housing and intermediate housing products, creating choice and flexibility. 
 
As well as developing new homes, we continue to invest in existing properties and communities. Through the stability of good housing, we place better living for better lives at the centre of our mission both today and for generations to come. At LiveWest we believe in a home for everyone. 

As an Inclusive Employer, we celebrate diversity and are committed to creating an inclusive environment for all colleagues. For further information about our Equality, Diversity and Inclusion policy, please visit our website.

Support Worker, Look Ahead Care Support and Housing, Royal borough Kensington & Chelsea

s.

About Jimmy’s Cambridge 

Jimmy’s Cambridge is one of Cambridge's leading charities supporting people on their journey out of homelessness. We provide both support and accommodation, being the first place people come into after they have found themselves sleeping rough. We can then provide interim accommodation in our new 451 residence, or in our shared houses or modular homes, backed up with a wide range of support to help people move towards independence and more sustainable accommodation.

The Role 

Our 451 service is changing, and this exciting new role is an opportunity to join a dynamic and important service from the beginning. The brand-new service comprises a 9-bed residence offering supported accommodation for people who have been experiencing homelessness, alongside a new day service for non-residents. People will have a range of complex and enduring needs, including mental ill-health, substance misuse, offending and repeated experiences of rough sleeping. 

In this role you will be working with colleagues and residents to ensure that the service operates to the highest standards, 24/7.  You will be part of a committed and person-centred team, one of around 10 new Support Workers, supporting residents and day service users, which might include maintaining their accommodation, helping people address their long-standing support needs, focusing on harm minimisation, and recovery when people are ready. 

About You 

You will be someone with previous experience of working or volunteering to support vulnerable adults, or an understanding or awareness of this through life experiences. You will also be able to show your commitment to understanding the effect someone’s past experiences have on who they are today. You will appreciate the importance of treating everyone as an individual. You will also have some understanding of homelessness, substance misuse and mental health. 

With good interpersonal skills and the ability to communicate clearly, you will also have a commitment to upholding professional boundaries. Honesty, respect, reliability and a non-judgemental approach combined with the ability to deal with challenging behaviour in a non-confrontational way are all essential. You will be a flexible decision maker and a good relationship builder. 

We welcome applicants from people from a wide variety of experiences who meet the minimum requirements set out in the Person Specification, and we will provide training.

We have part time hours from around 14 hours to 27 hours per week average, with the flexibility to work additional shifts to cover leave at either this new accommodation or our emergency accommodation on East Road. 

Recruiting for Bank Support Workers to join our Young Peoples Service in Milton Keynes.

Job Role; Night Hostel Support Worker

Contract type; Full time (4 on 4 off)

Salary; £23,460 per annum

Location; Manvers Street Hostel

Night Shift; 10pm until 8am

​The role:

The Night Support Worker is responsible for providing first contact and safeguarding clients at night, including dealing with emergencies as well as carrying out general house-keeping tasks such as cleaning, tidying and washing up.

You’ll undertake regular health and safety checks on patrols through the building and monitoring through the CCTV system. You will also have responsibility for maintaining a full and accurate log of events and reporting on incidents and maintenance issues

We are looking for;​

- Reliable and hard working individual

- Empathy and understanding of the needs of Julian House Clients

- Commitment to equality of opportunity​

​

There are many great reasons to join our team!

• Great opportunities for career development and free monthly training sessions from experienced facilitators
• Wellbeing related support and advice and up to 6 free counselling sessions through our Employee Assistance Programme
• 25 days annual leave, increasing to 27 after 3 years continuous employment
• 20% staff discount at Julian House charity shops and bike workshops
• A generous and competitive pension scheme
• Instant access to healthcare professionals and discounts on a variety of health treatments through our Simply Health Scheme
• A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted
• Reflective Practice sessions from objective, external facilitators

Our Ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.

If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you.

Get in touch

If you have any questions, please get in touch with us. We look forward to speaking with you soon!

Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!

Prospectus is pleased to be working with a homelessness charity based in Newham, whose mission is to provide support to people who find themselves sleeping rough in East London by providing a safe and welcoming place to stay, and offering support through the provision of personalised support, educational and life skills opportunities. They are now seeking a Support Worker to join their dedicated Complex Needs team. This is offered as a temporary assignment initially for 3months, which the possibility of extension and/or a permanent opportunity for the right candidate.

As their Support Worker, you will provide a critical role in supporting the team in the day to day delivery of the Complex Needs service and contribute to the promotion and operational planning processes. You will work collaboratively with Assistant Support Workers to promote resident engagement, through the development of positive relationships and thereby contributing towards the promotion of a fulfilling, safe and inclusive environment. Finally, you will also use motivational and asset based interviewing techniques to assess and create support plans and risk assessments that address the needs of residents. Developing risk management strategies with the resident and other involved services, whilst ensuring all case work is properly recorded and all service offers and outcomes are entered clearly onto the case management system.

Due to the nature of the role, you will have experience in building relationships with vulnerable, disadvantaged or excluded client groups, as well as dealing with challenging behaviours within a similar setting to the homelessness sector. You will have experience of working in the provision of a safe operating environment, offering support to similar client groups who present with challenging and complex circumstances. With regards to competency, having a knowledge of relevant legislation is advantageous. E.g. Housing legislation, Rough Sleeping Strategies & the Mental Health Act will be favourable. To be successful, you will have good understanding of risk management and safeguarding in relation to people who experience rough sleeping as well as being naturally motivated, adaptable and a committed member of the team.

The working pattern for this position is Average 37.5 hours per week excluding breaks. You will be expected to work a flexible shift pattern that will involve working between Monday to Sunday within the hours 8.00am to 8.00pm on a rota basis. An Enhanced DBS for Adult is essential

To apply, please register your interest and submit your CV by clicking 'apply now' below. Covering letters are not required at this stage.

 About Jimmy’s Cambridge

Jimmy’s Cambridge is one of Cambridge’s leading providers of support and accommodation to people who are and have been experiencing homelessness. We aim to help people get people off the streets and into their own home, backed up with all the support we can offer from our talented and committed team of staff, volunteers and partners.

The Role

The new person will take responsibility for the assessment, support and resettlement needs of residents at our emergency 20-bed accommmodation on East Road. This is the first place people come to when they find themselves rough sleeping. You will joint work with partner agencies to achieve positive resettlement outcomes and address the support needs of the residents. You will contribute to the day service by facilitating meaningful activity for residents to engage with and help provide a safe working and living environment.

This role will require the person to have good IT skills.  You will be responsible for key-working residents and developing individual needs/risk assessments, support plans and maintaining the resident resettlement pathway. The role will also require an element of lone working in the building, although there will always be a second worker on the premises at all times.

About You

You will come with some knowledge of the challenges faced by people experiencing homelessness, along with a genuine interest and drive to support them. You will be able to work a variety of daytime shifts, inclusive of weekends. You will be well organised with the ability to evidence a high standard of resident support.

Shifts vary each week on a 4-week rota and there will be opportunity for overtime.

Essential to this role is having great communication skills, and an ability to quickly build trusting relationships with people. You must have a willingness to be ‘hands on’ as required.

Training will be offered to people who have all the right skills and competencies, but perhaps are new to working with this group of people.