Supported housing support worker jobs

If you love keeping things running smoothly and creating a space where everyone feels at home, this role is for you. As our Office and Services Coordinator, you’ll be the friendly first point of contact for children, young people, families, staff, tenants, and visitors. You’ll bring warmth, professionalism, and great organisation to the front desk and the everyday life of our buildings.

You’ll take charge of room hire bookings, ensuring every customer has a seamless experience. You’ll keep our spaces stocked, safe, and functioning beautifully by managing supplies, equipment, maintenance oversight, and health & safety compliance. You’ll handle queries, calls, and correspondence with confidence and care.

This is a role for someone proactive, organised, and people‑focused — someone who enjoys being at the centre of a busy, community‑driven environment. Your work helps create a welcoming, efficient space where everyone feels supported and valued.

If you’re ready to make a real impact in a vibrant community hub, we’d love to hear from you.

Specialist Support Worker

We're looking for a passionate, compassionate and resilient Specialist Support Worker to join our Mental Health Social Care Service in Tower Hamlets

£31,593.00 per annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
* Free DBS
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

Tabard Court is a mental health supported accommodation for individual with significant offending histories and complex mental health needs.

What you'll do:
1. Keyworking, Support Planning & Recovery
? Hold a keyworking caseload (typically 4-6 customers), meeting each customer regularly for structured keywork sessions focused on mental health, risk, daily living skills and recovery goals.
? Complete and regularly review support plans, risk management plans and crisis plans with customers and the wider team, ensuring they are meaningful, co-produced and linked to clear, achievable outcomes.

2. Risk Management & Safeguarding
? Undertake initial and ongoing assessments of risk and need, including dynamic risk indicators
(e.g. changes in behaviour, non-engagement, relapse indicators), and escalate concerns promptly.

3. Day-to-day Support & Service delivery
? Provide practical support with daily living skills (e.g. budgeting, shopping, appointments, selfcare, routines) to enable customers to build independence and sustain their accommodation.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
Experience & Knowledge
? NVQ Level 2/3 or equivalent
? Experience of working with people with significant mental health needs, ideally in forensic or criminal justice settings (secure services, probation, prison, step-down or similar).
? Understanding of recovery-oriented practice and trauma-informed approaches in mental health.
? Awareness of risk assessment and risk management processes in forensic mental health (e.g. working with index offences, relapse indicators, safeguarding, conditions of discharge or licence).
? Experience of keyworking or case management, including multi-agency liaison and report writing.
? Comfortable working in a structured environment with policies, procedures and clear documentation standards, while remaining flexible and responsive to individual need.

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full Job description

To provide support to Companions using a person-centred approach, both emotionally and practically, so they can live and work in the Emmaus Community. The role will involve using a Strength Based Practice model to encourage Companions to become resilient and fulfilled. Assist Companions to become independent and maximise their skills, where necessary accessing outside support and services. Where appropriate, in accordance with Companion requests, provide a move-on pathway that enables them to be ready to live independently. 
Sussex Emmaus is a 58-bed supported accommodation project. We offer low to medium support for those who have experienced or may be at risk of experiencing homelessness. Emmaus works with people who may have faced multiple disadvantages. This can include but is not exclusive to: homelessness; mental health issues; contact with the criminal justice system; historical substance and/or alcohol misuse; and domestic abuse.
Emmaus is a homelessness charity with a difference, we offer a home, work and a sense of belonging. For many people who have experienced homelessness, losing their self-esteem can be the most damaging part of their experience. Emmaus provides an opportunity to work; it can be valuable in rebuilding companion’s self-esteem and self-worth. 

Job Role: Resettlement & Integration Support Worker

Salary: £26,200 per year

Hours: 37.5 hours per week

Contract type: Permanent

Location: Kingswood, South Gloucestershire

Additional information:

• A valid driving licence and access to own vehicle
• Participation in an on-call out-of-hours rota
• Flexible working with some evening and weekend work depending on service needs

About Alongside:

Alongside is the new name for Julian House. We work with people experiencing social exclusion across the South and West of England, providing outreach, accommodation and support. Our clients may be sleeping rough, fleeing abuse, rebuilding after trauma, leaving prison, recovering from addiction, or trying to settle safely in a new community. Whatever their starting point, we work alongside people to help build safety, stability and independence.

If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!

About the Role:

As a Resettlement & Integration Support Worker, you’ll play a pivotal role in helping individuals and families begin a new chapter of their lives in South Gloucestershire. This is a truly rewarding opportunity where no two days are the same and where your work will have a meaningful, lasting impact. Every day, you’ll empower people, build confidence, and support them on their journey towards independence and belonging.

You’ll work closely with refugee individuals and families resettled through UK Government schemes such as UKRS and the Afghan Resettlement Scheme, providing personalised, client‑centred support tailored to each household’s needs. From helping people access healthcare, education, housing, and benefits, to supporting engagement in meaningful activities, you’ll be a trusted guide as families navigate their new life in the UK.

Through building strong, supportive relationships, you’ll equip people with the skills, knowledge, and encouragement they need to thrive independently. This is a role where your compassion, commitment, and dedication will directly shape positive futures and make a real difference within the local community.

What you’ll be doing:

• Empower individuals and families by providing support that builds confidence and promotes independence.
• Lead on multi-agency coordination, organising and facilitating meetings between families and professionals involved in their support to ensure everyone is working together effectively.
• Maintain accurate and up-to-date client records, ensuring high-quality case management and clear communication.
• Help families access key services, including schools, language classes, suitable housing, healthcare and wellbeing support.

Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined.

You can view the full job description by clicking here.

What we’re looking for:

• A valid UK driving licence and access to own vehicle – business insurance will be required for roles involving travel for work
• Ability to communicate and engage effectively with individuals and families with diverse, specific, cultural and complex needs
• Strong and clear understanding of confidentiality, professional boundaries and safeguarding

There are many great reasons to join our team!

• Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan
• 27 days annual leave, including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff)
• 30% staff discount at our charity shops
• A generous and competitive pension scheme
• A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted
• Great opportunities for career development and free monthly training sessions from experienced facilitators
• For all the fantastic and valuable work, you’ll be doing, you’ll be eligible for the Blue Light Card which offers amazing discounts on thousands of brands
• Reflective Practice sessions from objective, external facilitators

Our Ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.

If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats.

DBS Checks

We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.

Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!

Assistant Support Worker

Hounslow

£28,683 - £29,487 

Are you passionate about making a lasting difference to the lives of vulnerable adults?

Our client looking for an Assistant Support Worker (known internally as Duty Worker) to join their team in Hounslow. The Hounslow LIFE service is a large multi-site service that currently has a staff team of 31 supporting 86 clients; covering specialism's such as Homelessness, Substance Use and Mental Health. The service focuses on supporting residents around their strengths and aspiration's for the future.

This is an exciting opportunity to join their new Assessment Hub team at Apple Tree Cottage, providing rapid assessment and support into appropriate accommodation to clients over a 28-day period, ensuring those at risk of rough sleeping and homelessness can be directed to services suitable to their immediate, medium and longer term needs. 

The role of a Duty Worker is to jointly manage the safe day to day running of the project with other members of the team and to provide support and advice to clients. 

• The first point of contact at Reception or over the phone for clients and visitors
• Responsible for coordinating the Health and Safety within the service with the support of the Service Manager. 
• Expected to regularly participate in team meetings and other ad hoc project groups as agreed with the management and team of the project.

Please note, due to the needs of their services, there is a requirement to work a shift rota, so flexibility is required. This will include some weekends and bank holidays.

For this role staff can claim an additional 20% pay premium for hours worked between 8pm and 8am Monday to Friday, and all hours worked on Saturday and Sunday. 

About you

You will have a passion for supporting some of the most socially excluded individuals in the borough and ensuring that they have access to the same opportunities as everyone else, within the wider community. To succeed in these rewarding roles you will have:

• Good communication skills with the ability to respond and interact effectively with residents and colleagues.
• Experience in following administrative procedures and maintaining clear and accurate records.
• Some experience of dealing directly with the public and/or clients or customers in a busy service environment
• Some experience of liaising effectively with a variety of people/agencies
• An understanding of the issues faced by homeless or vulnerably housed people – you may have had personal experience of homelessness yourself

This is a really crucial role within the service and would be ideal for people who are looking to develop their career in the sector.

Above all we are looking for inspirational, dedicated individuals; committed to our client's Recovery Ethos, and have a genuine desire to support people to transform their lives.

Closing date: 10am on 6 July 2026

Interview and assessments on: TBC

We're looking for a passionate, compassionate and resilient Waking Night Support Worker to join our Mental Health Social Care Service in Richmond.

£23,203.00 per annum, working 30 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
* Free DBS
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

Night Support Workers enable people with particular needs to manage their tenancies and live independent lives of their choosing in the community. Night Support Workers are responsible for ensuring continuity of a support service at night and for keeping customers and the building safe.

The working pattern for this role is: -
Week 1
M10, TOff, WOff, TOff, F10, S10, S0ff

Week 2
MOff, T10, W10, TOff, FOff, SOff, S10

What you'll do:
- Building supportive, trusting relationships with customers and creating a positive atmosphere
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities
- Conducting key work sessions as required, that are innovative and engaging in order to achieve Support Plan goals
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
- Providing support with daily living activities, including practical assistance to support customers to independent living e.g. budgeting, cooking, establishing a night time routine
- Supporting customers to maintain a healthy environment and where appropriate assisting them to clean their accommodation and maintain good personal hygiene
- Assisting in the recording and reporting of customer incidents
- Managing customer referrals, completing assessments and obtaining and maintaining all relevant paperwork Developing productive relationships with partner organisations to improve service outcomes
- Adhering to lone working protocols and maintaining high levels of awareness in relation to the health and safety of yourself and colleagues

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Exudes a warm friendly presence and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organized
- Able to apply the right balance of care and support dependant on the needs of the customer

What you'll bring:
Essential
- NVQ Level 2/3 or equivalent with little or some previous relevant sector work experience

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full Job description on our website

We are recruiting for a Refuge Worker to join our team in Barking & Dagenham; the scope on this job involves….

Job Title: Refuge Worker

Location: Barking & Dagenham
Salary: £23,791.09 per annum
Contract type: Part time, Permanent

Hours: 37.5

We want kind and empathic people to work at Refuge in Barking and Dagenham, who believe in equality, diversity, and inclusion, are experts in their area of knowledge, want to make a positive difference and improve the lives of the women and children we support.

This is an opportunity to join Refuge as a Refuge Worker to provide high quality practical and emotional support to survivors of domestic violence and their children living in our refuges. This includes safety planning and enabling women to access housing, welfare, benefits, and legal advice. A key requirement is to provide personal welfare support and to ensure that women are provided with a safe, supportive, and welcoming environment in accordance with Refuge’s philosophical principles. The role of the refuge worker is to complete health and safety duties as well and ensure that the refuge accommodation meets compliance requirements.

As part of this role, you will be required to participate
in an out-of-hours on call rota.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing date: 9.00am on 8 July 2026

Interview date: 15 July 2026

Benefits

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

We're looking for a kind, compassionate and resilient Waking Night Support Worker to join our Mental Health Social Care Service in Newham. No personal care or experience is required, just the right values.

£21,606 per annum, working 30 hours per week. The shift pattern for this role is 10 hour shifts 3 days per week.

Want to feel like you're making a difference? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

• Building supportive, trusting relationships with customers and creating a positive atmosphere
• Working proactively with other members of the team to handle the service caseload and administrative responsibilities
• Conducting key work sessions as required, that are innovative and engaging in order to achieve Support Plan goals
• Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
• Establishing a night-time routine

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:

• Enjoys social interaction and the company of others.
• Exudes a warm friendly presence and open behaviour
• Prefers working as part of a group or team
• Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement

What you'll bring:

Essential:

• NVQ Level 2/3 or equivalent with little or some previous relevant sector work experience.

Desirable:

• Other relevant professional memberships and/or specialist qualifications and languages.
• Look Ahead values the experience of applicants who have used our services or those similar to Look Ahead services.

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see full Job description on our website

We're looking for an organised, proactive and resilient Business Systems Administrator to join our IT Team located at our Head Office in Islington.

£42,500.00 per annum, working 35 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:
- Ensure all live and test application environments are maintained in compliance with Look Ahead's IT policies and guidelines to meet business needs by working with colleagues and the Business Systems Manager to manage system security and coordinate system changes, patch installations, database copies and upgrades, as applicable.

- Provide application configuration, support, and administration for Nourish (Care plans) and Camascope (eMARS), and cover for other key business systems including MHR's iTrent (Recruitment, HR & Payroll), Cx (Housing Management & Customer Support Plans), OnTrack (Domestic Abuse) and any other applications and products being deployed through the Digital Transformation programme.

- Act as the subject matter expert and coordination point for Nourish and Camascope specific support activities, including updating support tickets and associated details and responses via the ticketing system.

- Manage ticket and incident escalations, as appropriate.

- Support the application owners, business users and team members with the building and running of reports from Nourish and Camascope when required for urgent organisation needs, such as regulator requirements or responding to serious incidents.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
High levels of customer service - puts self in the place of system users to understand how best to tailor solutions to business requirements and needs.
- Approachable and open behaviours
- A Team Player, willing to share work and learning with the team and builds a positive team culture
- Able to work on their own initiative with minimal supervision
- Means, desire, and discipline to work effectively from home and still achieve desired results

What you'll bring:
Essential:
- Hands on knowledge of, or involvement in system administration for, at least one Customer Care Plan related system
- Previous history of supporting business systems or their use
- Self-starter with good initiative
- Well organised and methodical
- Good problem solving / analytical skills
- Experienced in issue resolution
- Excellent attention to detail
- Success orientated and delivery focused
- Excellent communication skills
- The ability to work to tight deadlines
- The ability to work through conflicting priorities
- The ability to build relationships with key internal and external stakeholders

About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see full job description on our website

About The Role

We have an exciting opportunity for 3 enthusiastic and dedicated people to join the Westminster Mental Health Pathway to support clients who are supported by community mental health teams and may have a history of homelessness and complex psychological and mental health issues. You will be joining a team dedicated to providing clients with a safe environment in which to build their confidence and promote opportunities for positive change to inspire hope and bring about real and lasting change for our clients. 

In the role of Recovery Worker you will oversee a caseload of clients, working with a person centered approach towards their individual recovery. You will provide essential support and advice; empowering them to make relevant changes to thrive in their community. You will also work in partnership with a multi-disciplinary team of support staff, specialist staff and external partners and will be responsible for providing guidance and support to our residents, staff and visitors. 

Recovery Workers work flexibly on weekly shift rotas that include evenings, weekends and bank holidays.

About you

We believe in lived experience; we are looking for inspirational, committed individuals who have the ability to use their own experience to provide encouraging; empathetic and consistent support to vulnerable people.

This role will suit those with personal experience of homelessness, mental health issues and distress and who may have used homelessness, mental health, criminal justice; alcohol use, substance use, and/or recovery services. In addition to:  

• The understanding and experience of mental health models such as Person Centered Approach and Open Dialogue. 

• Strong communication, influencing and reasoning skills and the ability to network and build effective relationships with a variety of different people. 

• Excellent organisation, and problem solving skills and the ability to manage your workload and prioritise effectively. 

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

To find out more and apply please go to the St Mungo’s careers page on our website.

Closing date: 10am on 9th July 2026 

Interview and assessments on:  21st / 22nd July 2026 

What we offer

• Excellent Development and Growth Opportunities
• A Diverse and Inclusive Workplace
• Great Pay and Other Benefits

Housing Management Worker

You will be joining a very tight-knit and supportive team that works tirelessly to ensure some of the most vulnerable individuals in the borough are well-cared for.

Location: Lambeth - Lambeth YP Assessment Time Out

Salary: £29,336 per annum

Closing Date: 05 July, 2026

Employment Type: Permanent

Hours per week: 37.5

About the Role

Make a real difference as a Housing Management Worker at our service in Lambeth. You’ll take the lead in managing safe, high-quality accommodation for young people at risk of homelessness—driving standards across repairs, voids, rent collection, and compliance while working closely with landlords, contractors, and support teams to keep services running smoothly.

We’re looking for someone with housing or supported accommodation experience who brings strong tenancy management knowledge, confidence with welfare benefits, and a proactive, solutions-focused approach. You’ll work directly with young people with complex needs, using a strengths-based, psychologically informed approach to help them sustain tenancies, reduce arrears, and build independence.

Join an inclusive, values-driven organisation where your work has real impact. With ongoing training, support, and a strong team culture, you’ll help create safe homes, empower young people, and deliver services that truly change lives.

Please note that this job opportunity is offered as a full-time (37.5 hour per week), permanent role.

KEY DELIVERABLES

• You will always ensure the safety and wellbeing of clients in the service, including using Safeguarding and emergency alert procedures as applicable.

• You will advise all prospective or new tenants/residents of their rights and responsibilities under their tenancy/license agreement.

• You will be responsible for ensuring that repairs are undertaken to a high standard, within an appropriate time frame and represent value for money.

• You will be responsible for ensuring that accommodation units are well maintained in accordance with the management agreement and for bringing them quickly into management to minimize void loss.

• You will prepare short reports on arrears, voids, and repairs for the service manager, Depaul’s central services and commissioner meetings as required.

• You will be responsible for ensuring that all common parts and grounds of Depaul managed properties are in good maintenance order and adhere to Depaul Health and Safety requirements.

• You will be responsible for maintaining Health and Safety standards in the premises and a point of information for clients regarding Health and Safety.

• You will facilitate the fair allocation of letting accommodation in accordance with Depaul’s Policy and Procedures.

• You will work with the keyworkers and clients to collect rents and service charges and hold responsibility for the accurate reporting of rental income, voids and allocations to Depaul’s finance team.

• You will liaise with local Housing Benefit Teams, Social Service Departments or other authorities regarding individual rental income claims.

• You will work proactively with keyworkers and clients to develop personal payment plans to support clients not to incur rental debt.

• You will be the first point of contact for landlord queries and contractors.

• You will support and facilitate the work of the volunteers who add value to the work that we do.

• You will contribute to making the environment a positive place to work for all staff, volunteers, and students.

• You will undertake further duties as commensurate to the role identified by your line manager.

• Demonstrate a commitment to client involvement by advocating client involvement opportunities, for example by actively promoting the Voice of Depaul to clients and attending residents meetings when appropriate.

• You will attend training as appropriate to your development to support you in your role.

• You will form an integral part of the team and as such attend team meetings when required.

WHAT WE ARE LOOKING FOR FROM YOU

When completing your application form please address all the points set out below.

• Experience of working within a supported and/or social housing setting

• An understanding and commitment to working in an assets based way

• An understanding of the needs of people experiencing homelessness, mental health challenges, substance use, or leaving care.

• A knowledge and understanding of housing management

• A knowledge and understanding of welfare benefits

• Good literacy, numeracy and IT skills

• Able to demonstrate clear understanding of safeguarding requirements and procedures

• A commitment to promoting equality, diversity and inclusion, ensuring everyone is treated with respect and dignity.

• Commitment to promoting an environment which has the highest regard for the Health and Safety of others.

• Personal and professional integrity

• High level understanding of professional boundaries and ability to maintain boundaries

• Effective collaborative working

• Ability to effectively reflect on own practices for ongoing learning and development

• Respect for the values and ethos of Depaul and its founding partners.

What You’ll Receive

· Tailored training and development

· Flexible working options where suitable

· 26 days annual leave, rising with service

· Family friendly leave policies

· Pension scheme with employer contributions up to 7%

· Employee Assistance Programme with 24/7 GP access

· Discounts across retail, travel, food, fitness and more

· Cash health plan for you and your family

· Death in service benefit

· Access to legal and practical support

Safer Recruitment

Depaul UK is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly.

About Depaul UK

In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed “cardboard cities” due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 Depaul UK was born.

What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, Depaul UK provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year.

As our name suggests, the work of Depaul UK has been inspired by St. Vincent de Paul – a man who devoted his life to helping vast numbers of people throughout the 17th century. St. Vincent de Paul’s belief in the intrinsic worth of all people and his commitment to taking bold action remain central to our values today. Depaul UK now forms part of a family of Depaul charities around the world. We each focus on the specific challenges in our own countries, but we’re united by our shared values and mission to end homelessness.

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Location: Crisis Skylight Edinburgh, Cranston House, 271 Canongate, EH8 8BQ. Please note this is an onsite role.

About the role

We have an exciting opportunity to join our Edinburgh Skylight as a Receptionist/Administrator in our Crisis Skylight Edinburgh Team. You will be there to welcome people who are homeless seeking advice and start the process of helping them to end their homelessness.

You will support the team to manage a busy working environment, welcoming and supporting a range of people including new Skylight members, current members, staff, Crisis volunteers and visitors. You will provide administrative support for this fast and responsive service to those newly presenting as homeless. You will also carry out administration and housekeeping functions relating to the customer service and facilities management of Cranston House. This role is based onsite with no option for homeworking.

About you

To be successful in this role you will be highly organised with experience of working within a reception or administrative support role, as well as experience providing a high standard of customer service. We are looking for someone who understands the issues faced by homeless people and is excited to learn about the ways we can support them. You will be able to deal with challenging situations and individuals with a range of needs, to reach a positive resolution through a calm and confident approach.

You will have excellent interpersonal skills with the ability to work successfully with disadvantaged or socially excluded groups and individuals. Effective communication skills, both verbal and written will be key, as well as working collaboratively within a team. As you will be the first point of contact for many people, you need to be friendly, enjoy helping and be willing to learn about Crisis and all the other activities taking place within the building.

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds. 

Working at Crisis 

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including: 

• A competitive salary. Please note, our salaries are fixed to counter inequity and we do not negotiate at offer stage.

• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy. 

• Pension scheme with an employer contribution of 8.5% 

• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.

• Enhanced maternity, paternity, shared parental, and adoption pay.

• Wellbeing Leave to be used flexibly And more! (Full list of benefits available on website) 

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career. 

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 19th July 2026 23:59

Interview date and location: Wednesday 29th July 2026, in-person at Crisis Skylight Edinburgh, Cranston House, 271 Canongate, EH8 8BQ

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences

Accessibility  

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.  

 
Registered Charity Numbers: E&W1082947, SC040094  

Women’s Support Worker (London)

Location: Office based in East London

Hours: 35 hours a week

Salary: £30,600

Reporting to: Door of Hope Manager

Contract: 1 year fixed term contract

Closing Date: Midnight on 31st July 2026

Job Purpose

Have you experience and a passion for working to support women? We are seeking new team member’s to join our small, in a well-established charity, to support and empower women who experience multiple disadvantages and want to make positive changes to their lives.

We are seeking a Women’s Support Worker to join our Door of Hope team in the East End of London.  The role will involve working directly with women who sell sex in Tower Hamlets; supporting them to make goals and support the changes that they wish to make, through information sharing, advocacy, and practical support.  We offer this whilst also providing a non-judgemental, and confidential space to talk and be heard.

Who are we looking for…

• You will have the commitment and creativity to engage women who can often be isolated and have difficulty engaging with other services.
• You will be able to think and work independently yet also be a supportive colleague to the wider team.
• You will have frontline experience of working with vulnerable women/adults. This might be within the context of domestic/sexual abuse, substance misuse, mental health, or housing. Or it may be of direct experience of women in the sex industry. You will thrive on supporting women to become empowered and to make positive change.
• You will possess energy, motivation, and professional resilience.
• You hold a level of confidence in advocating on behalf of women and to other professionals and services, whilst ever mindful of ways to support and encourage the empowerment of women in the process.

Genuine Occupational Requirement (GOR)

This role will work alongside women involved in survival sex, survivors of sexual exploitation and women with lived experience of violence against women, and is therefore restricted to female applicants only under Section 9 of the Equality Act 2010.

About Beyond the Streets

We are an established charity with over twenty years’ experience of journeying alongside women who sell sex in the East End of London.  We are embedded within Tower Hamlets and are a key-player within the landscape of the support services within the Borough.

Door of Hope provides a safe and confidential space for women who currently, or in the past, have sold sex and who want support or to exit prostitution.  We work with women to initially ensure their safety from violence or coercion, then to address the underlying issues that lead them to sell sex.  We work within women-centred model and adopt a trauma-informed approach.

We take the well-being of our staff seriously, and actively encourage our team to take time to reflect and to continuously develop their skills and knowledge.  We offer regular clinical supervision, a development and training budget, as well as regular team training and reflection events.

You’ll enjoy…

• Competitive pay – earn £30,600 
• Pension - 5% employer contribution, 3% employee contribution
• Generous annual leave - 33 days including bank holidays pro rata
• Flexible working – Our core hours are 10am to 3pm
• Family friendly policies – parental leave from day 1 of employment, an enhanced maternity pay policy and a flexi time policy as standard
• Career opportunities – develop yourself and your career in a reputable national organisation who are specialists in the VAWG sector
• Personal development allowance – to further your work-based skills and knowledge
• Cycle to work scheme – tax free allowance to buy
• Tech Buying Scheme – spread the cost of personal technology equipment and homeware across 12 months via payroll
• Travel season ticket loan scheme - an interest-free loan to enable team members to purchase a season ticket for travel between their usual place of residence and their usual place of work
• Clinical supervision – all staff are entitled to clinical supervision on request. A place to discuss work issues and challenges, and their emotional impact, on a regular basis.
• Blue light discount – a well recognized national discount card scheme. It will cost you £4.99 for two years’ membership but the discounts are large, and it’s widely accepted.
• Employee Assistance Programme (EAP) – a confidential and independent service designed to help you deal with personal and professional problems that could be affecting your home life, work life, health, and general wellbeing. EAP is available to you and to your immediate family.

Using AI tools for your application - We are seeing an increase in generic, duplicated applications generated using AI tools. Submissions must reflect your own experience and individuality. Applications that appear “carbon copy” or not genuinely representative of you may be rejected.

All roles are subject to proof of eligibility to work in the UK, satisfactory references, and a DBS check

To apply:

Please visit our website 

Housing Interventions Worker - Custody based - HMP Swansea and HMP Parc

Location: Bridgend

Salary: £26,339 per annum

Vacancy Type: Permanent

If you’re an experienced, positive, and solutions-focused individual with a passion for preventing homelessness, reducing reoffending, and supporting meaningful change in the lives of people involved with Criminal Justice services, this could be the ideal role for you.

The service supports individuals with a Rehabilitation Activity Requirement as part of their Community Supervision Licence, helping them prepare for returning to the community upon release. Our service is also available to unsentenced men on remand awaiting sentencing.

About the Role

You’ll be based primarily at HMP Parc (Bridgend) and HMP Swansea, working closely with Probation resettlement colleagues and directly with service users on the prison wings. At times, you may also support the service at HMP Cardiff, HMP Usk, or HMP Prescoed, depending on operational need.

In this role, you’ll deliver housing-focused interventions to improve housing opportunities and prevent homelessness for men on probation or approaching release. You’ll ensure holistic assessments are completed, make onward referrals to specialist services, and work collaboratively with prison, probation, and housing partners to achieve positive outcomes.

Key responsibilities include:

• Delivering 1:1 housing advice and interventions for men in custody or on probation in South Wales
• Completing housing needs assessments and developing structured action plans
• Actively engaging with Camau objectives to prevent homelessness and improve housing options
• Liaising with landlords, agents, and housing providers to source suitable accommodation
• Negotiating tenancy agreements and ensuring all properties meet Rent Smart Wales and safety standards
• Building and maintaining relationships with local authorities, registered social landlords, and private sector partners across Gwent, South Wales, and Dyfed Powys
• Supporting service users to access Forward Connect and other Forward Trust services

What We’re Looking For:

• Strong knowledge of housing and welfare benefits systems
• Experience providing housing or welfare advice to clients
• Proven ability to assess adults with multiple or complex support needs (homelessness, recovery, offending, etc.)
• Experience developing and delivering support plans to help clients sustain tenancies
• Understanding of the challenges faced by individuals in abstinence-based recovery or homelessness

At Forward, we believe in second chances and value lived experience. We encourage applications from people in recovery, those with previous experience of offending, or anyone who has faced homelessness.

All probation-based roles are subject to enhanced DBS checks and HMPPS security vetting. These checks can take up to 6-8 weeks to complete. Any offer of employment will be conditional upon the successful completion of both checks.

Please note if you have lived overseas within the last 5 years then checks may take longer.

About Us

We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.

We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits - 

• Flexible working
• Training and development opportunities
• Simply Health Cashback Scheme (optional)
• Season Ticket Loan Scheme 
• Cycle to work scheme
• Crisis Loan Scheme
• Electric Car Scheme
• 3 x Wellbeing Days (pro rata'd for part time employees)
• Access to Blue Light Card
• 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays 
• Contributory Pension Scheme – Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter 
• Death in Service Payment (2x annual salary) 
• Critical Illness Insurance (subject to qualifying criteria)

To Apply

If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to our website to complete your application.