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The University of Manchester students union, Manchester (Hybrid)
£26,640 - £29,820 per year
Posted 1 day ago
Social Interest Group, London (On-site)
£38,700 per year
We have an exciting opportunity, perfect for you if you are looking to take the next step in your career within a supported housing service!
Posted 1 day ago
Closing in 4 days
Suzy Lamplugh Trust, Vauxhall (Hybrid)
£30,135 per year
Posted 2 days ago Apply Now
The Snowdrop Project, Sheffield City Centre (On-site)
£32,000 per annum (pro rata)
Seeking a passionate leader to provide empowering management and development of Snowdrop's experienced casework advocacy team.
Posted 2 days ago Apply Now
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Refuge, Vauxhall (Hybrid)
£28,857.1 per year
We are recruiting for an Eastern European Floating Support Worker to join our team in our PAN London Floating Support Service.
Posted 1 week ago
Closing in 2 days
Brighton and Hove Speak Out, Brighton (Hybrid)
£28,513 - £30,258 per year (pro rata)
Exciting opportunity to join our charity as Team Leader for our 1-1 advocacy service for people with learning disabilities
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Closing in 4 days
The Baca Charity, LE11, Loughborough (On-site)
£29,009 - £31,203 per year
Posted 3 weeks ago
Coventry Diocese, Coventry (Hybrid)
£57,000 - £59,000 per year
Contribute to and support the Bishop’s Senior Staff Team and key lay and ordained leaders in the delivery of the diocesan strategy
Posted today
Refuge, Greater London (On-site)
£28,857.1 per year
Posted 3 days ago
SafeLives, Remote
£35,335 - £36,713 pro rata
We are SafeLives, the UK-wide charity dedicated to ending domestic abuse, for everyone and for good.
Posted 1 day ago
Page 2 of 6
Manchester, Greater Manchester (Hybrid)
£26,640 - £29,820 per year
Full-time
Permanent
Job description

About the Role

Are you someone who thrives on helping others, solving problems, and making a tangible difference in people’s lives? We’re looking for a committed and empathetic Student Advisor to join the Advice Service team at the University of Manchester Students’ Union (UMSU).

In this vital role, you’ll provide free, independent, and confidential advice to students across a range of key areas. Whether it’s supporting someone through an academic appeal, navigating complex housing issues, managing financial hardship, or dealing with personal challenges, your role is to ensure students feel heard, informed, and empowered to take the next steps.

You’ll be part of a small, dedicated team working in a busy, varied environment that puts student wellbeing at the heart of everything we do.

Key Responsibilities

  • Deliver One-to-One Support: Provide impartial, confidential advice on academic concerns (appeals, complaints, disciplinaries), housing issues, financial support, and personal or welfare-related challenges.
  • Support in Crisis: Offer guidance and emotional support to students experiencing difficult or distressing circumstances, such as mental health issues, harassment, or financial insecurity.
  • Create and Share Resources: Develop accessible self-help materials (articles, videos, workshops) to empower students and reduce reliance on one-to-one services.
  • Promote the Service: Take part in outreach activities, including campaigns, events, and training, to raise awareness and improve access to advice and support.
  • Track and Report Issues: Use our case management system to record casework clearly and securely, and help monitor trends in student issues to inform future campaigns.
  • Collaborate and Contribute: Work closely with colleagues across UMSU to support key periods like Welcome Week and elections, contributing to a supportive and inclusive student experience.

See the full role profile including the person specification for more details. 

Application resources
Posted by
The University of Manchester students union View profile Organisation type Registered Charity Company size 101 - 500
Posted on: 09 May 2025
Closing date: 02 June 2025 at 21:00
Tags: Administration, Advice / Information, Communications, Advocacy, Education, Health and Safety, Students / School

The client requests no contact from agencies or media sales.