Supported living team manager jobs in islington, bedford
ID: 1568 Social Media Executive
Service: Digital Marketing
Salary: £28,598 - £31,384 FTE per annum £23,187.57 - £25,446.49 per annum, pro rata + £480 home working allowance)
Location: Homebased – with occasional Directorate days in London
Hours: Part time, 30 hours per week
Contract: Permanent
Family Action & the Role’s Impact:
At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.
We see first-hand the power of family to shape lives, for better or worse, so we speak up for the
importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
As part of the Social Media Team and wider Digital Marketing department, you will support the day-to-day running of Family Action’s social media activity. Working with the Social Media Manager, you will help deliver engaging and consistent content across our main channels, including Facebook, Instagram, LinkedIn, and YouTube - ensuring posts are accurate, timely and aligned with organisational priorities such as fundraising, brand awareness, service marketing, volunteering and influencing.
Main Responsibilities:
· Content delivery: Support the Social Media Manager by drafting, scheduling, and publishing content across Family Action’s channels, ensuring posts are engaging, accessible, and aligned with organisational priorities.
· Community & performance: Lead community management, monitor trends, gather analytics, and report on performance to help improve engagement.
· Collaboration & creativity: Work with colleagues to surface stories, create visual content, and contribute ideas for campaigns.
· Service support: Help services use social media safely and effectively through training, guidance, and managing access to accounts
Main Requirements (for details check the job description and person specification):
· Good understanding of social media platforms and experience creating or adapting engaging content.
· Strong writing skills, with creativity and attention to detail in both text and visuals.
· Ability to use basic design/video tools (e.g. Canva, Adobe Express, CapCut) and willingness to learn new systems.
· Organised and proactive, able to prioritise tasks, gather analytics, and report on performance.
· Collaborative and adaptable, with the ability to work with colleagues across the organisation - including supporting services to use social media safely and effectively through guidance, training and managing access to accounts.
Benefits:
- an annual paid leave entitlement that commences at 25 working days
- up to 6% matched-pension contributions
- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
To Apply:
· Click the “Apply Now” link below and fill out our digital application form
· Closing Date: Sunday 5th October 2025 at 23:59
· To learn more about Family Action: Careers
Interviews are likely to take place virtually on 15th and 16th October.
For any queries, or if you would like to discuss any aspect of the selection process or the potential for flexible working, please email: Ursula Doorga (full email address on advert document)
All appointments with Family Action are subject to satisfactory Safer Recruitment checks.
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role.
To help remove financial barriers to working with us, we will reimburse travel costs if you are invited to attend an interview in person.
*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.




About us
We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here.
The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.
About the role
This role is key to turning data into insight that drives strategic decisions and deepens supporter relationships. Collaborating across fundraising, digital, and service teams, you’ll proactively identify opportunities, shape analysis, and influence decision-making.
You’ll deliver clear, accessible reporting and dashboards, support and mentor colleagues, and contribute to the development of our data warehouse. You’ll embed segmentation and find ways to include AI into our work and ensure insights are timely, relevant, and easy to understand.
Trusted to work independently and manage competing priorities, you’ll deliver high-impact insight with confidence and clarity. Your expertise will help shape how data is used across the organisation, and your ideas will be welcomed as we continue to evolve our approach.
About you
You’re an experienced analyst who’s confident working independently and partnering with senior stakeholders. You bring a strong track record of translating complex data into actionable insight and influencing decisions at all levels.
You’re comfortable using tools like Power BI and combining supporter and digital data to uncover trends and opportunities. You’re proactive, detail-oriented, and confident working with complex and sensitive data, ensuring accuracy and integrity in everything you do. You communicate clearly and adapt your approach to suit different audiences, helping others build confidence with data.
You’re curious about new technologies, including AI, and keen to explore how they can improve our work. You enjoy mentoring others, improving processes, and driving continuous improvement.
Above all, you bring a collaborative mindset and a commitment to making insight meaningful and accessible.
Job description and benefits
Please download the job description and our attractive benefits package.
Primary location of role and hybrid working
This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home.
When applying
We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact the Breast Cancer Now recruitment team.
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.
Closing date Thursday 25 September 2025
Interview date First stage interview - 2 October 2025
Second stage interview – week commencing 6 October 2025
We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a Garden Coordinator to nurture our award-winning urban rooftop garden. This part-time role is perfect for someone with a green thumb, a heart for education, and a knack for community engagement.
The ideal candidate: With experience in gardening and food growing you will have experience in building the skills and confidence of others in these areas. You have great organisational and time-management skills, in order to run our Gardening Trainee Scheme. You may also have experience in delivering relevant accredited qualifications related to horticulture and food growing.
Garden Maintenance and Development
• Ensure the rooftop garden is well-maintained, attractive and productive year-round.
• Develop and deliver seasonal planting plans, including food-growing for use in Providence Row’s kitchen.
• Manage garden budgets, materials and equipment responsibly.
• Oversee health & safety in the garden, ensuring safe practice for clients, volunteers and visitors.
Learning and Client Engagement
• Facilitate the Gardening Trainee Scheme, supporting participants to gain skills, confidence and progression opportunities.
• Deliver structured learning sessions and contribute to accredited training programmes.
• Support trainees with portfolio development and evidence gathering where required.
• Work collaboratively with colleagues to ensure clients with complex needs can engage meaningfully and safely in gardening activities.
Volunteers and Partnerships
• Supervise and support individual volunteers in the garden.
• Facilitate corporate volunteer challenges and group sessions.
• Work closely with the Catering team to align food-growing with kitchen needs.
Monitoring and Reporting
• Collect and share monitoring information with the Progression & Training Manager.
• Contribute to reports for funders, partners and stakeholders.
Other
• Occasionally contribute to organisation-wide events and activities.
• Work in line with Providence Row’s values of Compassion, Respect, Inclusiveness, Empowerment, and Justice.
If you're ready to dig deep and help our community flourish, apply now to become part of our Providence Row family. Let's grow together!
About us: For homeless people, or those at risk of homelessness, finding employment and housing opportunities can feel like an uphill battle, even more so if they’re affected by physical, mental health or substance misuse issues. Providence Row works with those affected by homelessness and those vulnerably housed in London, offering an integrated service of crisis support, advice and progression programmes. We ensure that people often excluded from mainstream services gain the support and opportunities they need to create a safe, healthy and sustainable life away from the streets.
Benefits
- 27 days holiday plus bank holidays
- Generous pension scheme
- Cycle to work scheme
- Season ticket loan
- Employee assistance programme
- Monthly reflective practice
- Wide range of learning & development opportunities
Research shows some people, especially women and marginalized groups, may hesitate to apply unless they match all the criteria. However, we want to assure everyone that we encourage applications from all individuals, regardless of whether they fulfil every point in the job description. Your unique perspective matters to us – please apply with confidence.
Interviews:Please note that we will interview on a rolling basis and therefore encourage early applications.
Providence Row is a charitable company limited by guarantee registered in England and Wales; company number 07452798 registered charity number 1140192.
We tackle the root causes of homelessness to help people get off, and stay off, the streets.




The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We believe in the importance and value of our colleagues. Our Colleague Experience Manager is a vital role at Starlight, prioritising our colleagues, their experience at work, their wellbeing, health & safety, and aspirations. We listen carefully to our colleagues to understand what matters to them at work and are committed to developing and growing the environment that will enable our colleagues to be their best. You will thrive on responsibilities from policy, process and administration to supporting Learning & Development and our Moments That Matter people strategy.
How To Apply
In your application, we’d love to hear about what inspires you about Starlight’s purpose, beliefs and values. We’d like a covering letter or statement that is very personal to you and gives us an insight into who you are, and how you would contribute to Starlight’s success with your experience, expertise and approach inline with the person specification set out on the Job Description.
The client requests no contact from agencies or media sales.
Together for Short Lives is a charity that makes sure seriously ill children and their families get the care they need, especially at the end of life. We work closely with families, care professionals, and services to improve children’s palliative care. We also speak up to government leaders and decision-makers to help make sure families have access to the best support when they need it.
About the Role
As a Kentown Family Service Coordinator, you will be the first point of contact for families referred into the Kentown programme, helping them navigate health, social care, and voluntary sector services. You will:
- Carry out family needs assessments and co-develop personalised support plans with families.
- Build strong local relationships with health, education, and community services to ensure families can access the help they need.
- Promote the work of the Kentown Programme and Together for Short Lives and raise awareness of children’s palliative care in the region.
- Support family engagement events, training opportunities, and ongoing evaluation of the programme’s impact.
- Work collaboratively with the Kentown team, sharing learning and best practice across regions.
- This is a home-based role with travel across Lancashire, Cumbria, and Manchester.
About You
We’re looking for someone with experience in health, social care, or education who is passionate about supporting families. You will bring:
- Experience working directly with children, young people, or families with complex needs.
- Strong communication and relationship-building skills with families and professionals.
- The ability to assess needs, coordinate support, and signpost families to the right services.
- Confidence in collecting feedback and supporting events or activities for families.
- A proactive, compassionate, and organised approach, with good IT and record-keeping skills.
- A full driving licence and willingness to travel are essential.
We exist to ensure every seriously ill child and their family gets the high-quality children’s palliative and end of life care





The client requests no contact from agencies or media sales.
You will bring your energy and skill to creating compelling content when writing news stories and social media, unleash your creativity in designing digital media and website content, and show your organizational skills in supporting events. You must be bilingual Spanish and English speaker to apply for this role.
This is an important role in a small communications team where you will help raise our international organisation’ s global profile across Asia, Africa, and Latin America.
This fully remote contracting role is perfect for someone with some communications experience and a keen interest in supporting countries across the world to build better public infrastructure through open governance principles (accountability, transparency, participation, multi stakeholder working).
As the only Spanish speaking member of the communications team, you will lead on social media and news stories across Latin America and therefore fluent Spanish and English (both written and spoken) are essential, in addition knowledge of the Latin America region would be useful.
This is a fully remote consultancy role. You will not be paid on an hourly/daily basis but instead paid a fixed amount (as set out above) each month for completing agreed deliverables with your line manager. As a rough guide, we expect this will take around 18-20 hours a week. We are open to you working the hours in a way that works for your life-work balance and delivers our business needs, subject to being available for key meetings/deliverables during the week and in agreement with your line manager. Whilst this role is initially for 6 months, there is potential for this to extend or develop into a longer-term role.
Key responsibilities:
Drafting content (60%):
- researching and drafting news articles in English;
- creating ideas for, and drafting of, social media in both English and Spanish;
- creating digital media in both English and Spanish for social media accounts and website,
- using Canva and other software;
- drafting newsletters in both English and Spanish.
Regular communications admin tasks (40%):
- uploading and updating website content;
- supporting to organise and promote events, including preparing content and communications for internal and external events in both English and Spanish;
- supporting the website project manager with ad-hoc tasks in the development of a new website;
- supporting with tracking website and social media analytics and using them to inform future content generation;
- other communications-related activities as required to deliver the CoST Advocacy & Communications strategy.
Essential experience and attributes:
- Both Spanish and English fluency in speaking and writing (this will be tested at interview)
- Experience with delivering written and visual communications in a variety of mediums.
- Excellent written and verbal communication skills, with a strong attention to detail.
- Experience with social, digital and communication platforms e.g Canva, scheduling platforms, mailchimp, wordpress, google analytics.
- An interest in international development, infrastructure, open governance, anti-corruption, and the not-for-profit sector.
- Creative and enthusiastic about a career in communications.
- Ability to prioritise, plan and organise work and work independently.
- We are a kind and inclusive place to work, and we hope to recruit individuals who share the same values as we do.
Desirable experience and attributes:
- Voluntary or paid experience in the not-for-profit sector, particularly areas relevant to CoST’ s work.
- Experience, knowledge and interest in Latin America and the Caribbean (LATAM) region and regional issues.
- Completed a degree or further education qualification
To apply visit our job pack.
The client requests no contact from agencies or media sales.
Salary: £24,570.00 per annum pro-rated, plus £5023.71 London Weighting pro-rated
Location: Greenwich
Contract: Permanent
Hours: Part time, 30 per week
Closing date: Sunday 21st September at 11:30pm
We're looking for an inspirational people person to join us as a Assistant Shop Manager in our brand-new South London Boutique Shelter Shop in Greenwich opening September 2025. This is an new exciting opportunityto join Shelter opening their newest shop and we'd like you to join us to help raise vital funds for homeless and badly housed people.
You will work closely with the Shop Manager to ensure the shop looks welcoming, visually appealing and the team of volunteers are motivated and keen to engage with customers and maximise sales.
About the role
You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role. You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers.
About you
You are a naturally energetic person with an enthusiasm for managing and empowering people. You know how to recruit and develop a team of volunteers, and your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause. Please note: fashion retail experience is preferred for this role.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
How to Apply
Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses:
- We prioritise diversity and have an inclusive and open mindset
Any applications submitted without a supporting statement will not be considered
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything,
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
At the Royal British Legion, we believe every supporter deserves to feel truly valued. As our Supporter Development Coordinator, you’ll play a key role in strengthening the bonds between our charity and those who give their time, money, and voice to our cause. Working closely with your manager, you’ll help bring our stewardship strategy to life, creating thoughtful campaigns and experiences that show our supporters just how much they mean to us.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
This is a role for someone who loves email marketing and creativity. This role has a focus on building impactful emails (at RBL we use email platform Dotdigital) and is perfect for someone with an interest in analysing and continuously improving our communications to supporters. There is also plenty of variety within this role. One day you might be helping shape a powerful email or direct mail campaign, the next you could be supporting an event that brings our supporters closer to the impact of their generosity. You’ll be involved at every stage, from planning and budgeting to delivery and analysis, making sure everything we do is meaningful, impactful, and aligned with our values.
Collaboration will be at the heart of your work. You’ll partner with colleagues across fundraising, marketing, supporter care and beyond, ensuring every message and interaction feels personal, consistent, and inspiring. Whether it’s building relationships with suppliers, supporting with creative content, or making sure campaigns run smoothly and compliantly, you’ll have the chance to really make your mark in a team that values fresh ideas and attention to detail.
If you’re someone who enjoys working with people, has a flair for communication, and takes pride in making others feel valued, this could be the perfect opportunity. You don’t need to tick every box on the list of requirements, what matters most is your enthusiasm, your willingness to learn, and your passion for making a difference. Together, we’ll ensure that every supporter feels appreciated and inspired to continue standing with us.
You will be contracted to our London hub with a minimum expectation of three days per week for the first 6 months then two days per week working in person at the Hub and flexibility for working remotely/at home when not on site.
Employee benefits include -
- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 14%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
Closing Date: 29th September 2025
Interview Date: W/C 6th October 2025
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
The Benefits Service within South East London Mind is a well-established offer of support to clients who need to access welfare benefits they are entitled to receive. The service currently provides casework support for people who need to challenge benefits decisions across the three boroughs of Bromley, Lewisham and Greenwich. There is also a cross-area team of volunteers who assist with form filling and all aspects of the assessment process.
We are looking for a Benefits Service Manager with significant experience of working within welfare benefits. You will have a good understanding of the needs of people with mental health problems and the links with welfare issues. You will take responsibility for the quality of support the team deliver to ensure it is robust and accountable. We hope to be able to extend our offer of support in the future so it will be important you have an interest in developing the service.
Applicants should have previous experience of thinking strategically to develop a service and of managing a team to deliver the support. An ability to work independently but collaboratively, to be proactive and show initiative is essential for this role.
Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.
Closing date: Sunday 28th September (11:59pm)
Likely interview date: Friday 10th October
We encourage early applications as we reserve the right to close the vacancy early if we receive a high number of applications.
About Us
SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.
SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.
Read more about staff benefits and why staff love working here on our website.
We work to be there when it matters for people living with mental health problems and dementia in Bromley, Greenwich, Lambeth, Lewisham, and Southwark




The client requests no contact from agencies or media sales.
About the role
As our Legacy and In Memory Fundraising Officer, you will play a key role in delivering inspiring campaigns and stewarding supporters who give in memory or through legacies.
Key Responsibilities
Plan, manage, and deliver engaging legacy and in memory fundraising campaigns across multiple channels.
Oversee campaign delivery, from data management and scheduling to stakeholder coordination and performance analysis.
Develop tailored supporter communications, personalised journeys, and inspiring stewardship activities.
Write compelling copy and gather supporter stories to bring campaigns to life.
Monitor, evaluate, and report on campaign performance, using data and insights to drive continuous improvement.
Collaborate with colleagues across fundraising, communications, and programmes to align messaging and share impact.
Support budget tracking, invoice processing, and income forecasting.
About you
You will bring proven experience in planning and delivering fundraising or marketing campaigns across multiple channels, with a strong understanding of legacy fundraising, individual giving, in memory giving, or a closely related area. Confident in copywriting and editing, you’ll be able to tailor messaging to different audiences and inspire supporters through engaging communications.
Organised and proactive, you will thrive when managing multiple projects and deadlines, balancing attention to detail with the bigger picture. You’ll also be confident in analysing data to extract insights, identify trends, and make informed recommendations to improve campaign performance.
You will be proficient in Microsoft Office, particularly Excel and Word, and able to adapt your approach to ensure both excellent supporter experiences and the achievement of campaign KPIs. Experience with CRM systems (especially Microsoft Dynamics), international charities or humanitarian aid, managing print campaigns, or delivering stewardship events would be an advantage.
Personally, you will bring excellent communication and interpersonal skills, with the ability to collaborate effectively across teams and build strong relationships. You will demonstrate commitment to MAP’s values of Solidarity, Integrity, Impact, and Dignity, and apply an awareness of diversity, equality, and inclusion to all areas of your work.
You will also be proactive in managing your workload, accountable for your tasks, and flexible to occasionally support out-of-hours commitments when required.
RECRUITMENT PROCESS
Interviews will take place on Microsoft Teams.
The client requests no contact from agencies or media sales.
Job title: Website and UX Manager
Service: Digital Marketing
Salary: Grade 4 point 29: £36,842 FTE per annum + £480 home working allowance
Hours: 37 hours per week (full time)
Location: Home-based
Contract: Permanent
Responsible to: Website and Digital Content Manager
Family Action & the Role’s Impact:
Family Action is a national charity that supports people through change, challenge and crisis across England and Wales. On 1st January 2025, Relate, the largest provider of relationship support, joined the organisation helping us reach even more people and support the creation of secure foundations for children and young people, and safe, supportive relationships for all.
For over 150 years Family Action has seen first-hand the power of family and relationships to shape lives, for better or worse. That's why we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
Whatever family means or looks like to us, it's relationships that matter. With Relate at Family Action, we are able to extend the support we provide with counselling, information, mediation and support to individuals, couples and families from all backgrounds and sexualities, as well as provide expert training for relationship support practitioners.
This is an exciting opportunity to join our organisation and help shape the future of Relate’s website and online presence as part of Family Action.
Job Summary:
As part of the Website and Digital Content Team and wider Digital Marketing Department you will oversee Relate at Family Action’s website and online client experience, driving brand awareness and sales of products and services.
You will be responsible for the day-to-day management of Relate’s website and the writing of digital content, and support the brand’s long term transformation as part of the adaptive change programme, working closely with the Website and Digital Content Manager, Head of Digital Marketing, Brand and Marketing Manager and other key stakeholders.
This is an exciting opportunity to join our organisation and help shape the future of Relate’s website and online presence as part of Family Action.
Key Tasks & Responsibilities:
1. Manage and optimise Relate at Family Action’s website and online user experience, driving traffic, engagement and sales of products and services.
2. Work closely with key colleagues including the Brand and Marketing Manager, Website and Digital Content Manager and Social Media Team to position and market Relate’s services and plan content.
3. Work closely with B2C and B2B teams, and other internal stakeholders to understand website requirements and improve representation online.
4. Manage digitally delivered products such as Toolkits and Relate’s AI chatbot, including re-marketing and upgrade activity to drive clients to further services on the website.
5. Support the creation of new Toolkits for sale, working closely with the Brand and Marketing Manager and service delivery colleagues to research and test new topics and write content.
6. Develop and write keyword rich content including stories, and support articles on often sensitive subjects, to build brand awareness, improve findability and warm up audiences.
7. Monitor and improve SEO across the Relate website.
8. Support Relate’s adaptive change programme including the website review workstream, working closely with the Website and Digital Content Manager, Head of Digital Marketing and other key stakeholders.
9. Support the development of a new CRM for Relate, working closely with the Systems and Technology Team and Service Delivery Team to ensure a seamless front end client experience.
10. Manage existing infrastructure and systems integrated across the website client journey such as Acuity Scheduling, Typeform and Stripe.
11. Maintain and improve Relate’s website accessibility ensuring it meets WCAG 2.1 AA standard wherever possible.
12. Use sophisticated data and insight tools to test, measure and evaluate content, and website performance, and monitor emerging trends in the wider market.
13. Produce regular reports for senior stakeholders including data and commentary around website performance.
14. Work with external agencies to deliver effective PPC search and display ad campaigns.
15. Manage relationships with external suppliers, contractors, and service providers involved in digital initiatives at Relate.
16. Embrace and implement Family Action’s Equality, Diversity & Inclusion Policy in every aspect of your work and positively promote its principles amongst colleagues, service users and other members of the community.
17. Comply with Family Action’s Health and Safety and Data Protection policies and protect your own and others’ health, safety and welfare.
18. Work flexibly as may be required by the needs of the organisation and carry out other reasonable duties as required.
Main Responsibilities (check the job description and person specification for further details):
· Manage and optimise Relate at Family Action’s website and online user experience, driving traffic, engagement and sales of products and services.
· Work closely with key colleagues including the Brand and Marketing Manager, Website and Digital Content Manager and Social Media Team to position and market Relate’s services and plan content.
· Develop and write keyword rich content including stories, and support articles on often sensitive subjects, to build brand awareness, improve findability and warm up audiences.
· Support the creation of new Toolkits for sale, working closely with the Brand and Marketing Manager and service delivery colleagues to research and test new topics and write content.
· Support Relate’s adaptive change programme including the website review workstream, working closely with the Website and Digital Content Manager, Head of Digital Marketing and other key stakeholders.
Main Requirements (check the job description and person specification for further details):
· Extensive experience of managing and developing a website within a complex organisation.
· Experience of developing complex user journeys and improving user experience.
· Extensive experience of writing keyword rich website copy and digital content and an excellent knowledge of SEO best practice.
· Good understanding of online and offline marketing strategies, including sales funnels, particularly in a commercial context.
Benefits:
- an annual paid leave entitlement of 30 working days plus bank holidays
- up to 6% matched-pension contributions
- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
To Apply:
· Click the “Apply Now” link below and fill out our digital application form
· Closing Date: Sunday 21st September at 23:59
· To learn more about Family Action: Careers
Interviews are likely to take place virtually on 29th and 30th September.
For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email: Matthew Dennis (full email address located in advert document)
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.




Vibrance has exciting opportunities available for you to join the team as a Deputy Manager to join our team based in Wood Green N22. You will join us on a part-time, permanent basis, working 25 hours per week, and in return, you will receive a competitive salary of £18,230pa (£27,345 pro rata).
About the role:
Based in Haringey, London, is a supported living accommodation for up to 5 service users with staff on duty 24 hours a day. Staff are involved in supporting the service users in all aspects of their daily life, providing them with physical and emotional support in all areas of day-to-day life, both inside and outside the home e.g. personal care, meal times, recreation and leisure, attending medical appointments etc.
Responsibilities as our Deputy Manager will include:
- Deputising for the Manager in managing the staff, coordinating the delivery of all services to the Service Users and ensuring the requirements of the appropriate regulatory body are always adhered to
- Managing the care support provided to the Service Users in the absence of the Manager in a non-judgemental way based upon trust, honesty, transparency and professional standards
- Supporting Service Users with all daily living tasks and outings as appropriate and development reviews
- Supporting people when out in the community and promoting a better understanding and awareness of Learning
- Difficulties and Physical disability issues in the general community
- Assisting in ensuring all appropriate records are maintained, in accordance with the appropriate regulatory body
- Legislation, in both written, electronic and multimedia form as appropriate.
- Challenging institutional models of care and behaviour, encouraging and developing innovation
What we’re looking for in our ideal Deputy Manager:
We are looking for a candidate that has experience of delivering services to people with complex needs, who will ensure that the service users receive a high-quality service, ensuring that their individual sessions are planned, executed and monitored. You will also need to ensure that all areas are delivered and maintained to a consistently high level, and that staff are encouraged to meet goals for service users and themselves.
You must be willing to work flexibly across our services when needed, and will have experience of managing staff, leading a team and conducting supervision, with a willingness to learn management skills as and when identified by your line manager. You must also have outstanding communication skills (written and verbal), both internally and externally and have a good understanding of Microsoft Office.
In return for your skills, knowledge, and experience, you’ll enjoy:
- A comprehensive training programme covering core skills
- Generous holiday entitlement
- Pension scheme
- Rewards and recognition for your service
- Enhanced Maternity & Paternity Pay
- Flexible Working Options (Subject to service requirements)
- Learning & Development
- Mindful Employer
- Positive about Disability
- DBS online applications paid by Vibrance
- Long Service Awards
Vibrance welcomes applications from all sections of the community including from people with disabilities. As users of the Disability Confident scheme, we guarantee to interview all disabled applicants who satisfy the essential criteria for a job vacancy and consider them on their abilities.
To join us as our Deputy Manager please click ‘apply’ now. We’d love to hear from you!
We are looking for an experienced and passionate Senior Philanthropy and Research Officer to work as part of our Fundraising Team.
Imagine being part of an organisation whose common purpose is to help those who are severely impacted by mental illness. We believe that everyone should be treated with respect and dignity – and that’s why equity is one of our core values. We draw on the expertise, unique perspectives and lived experience of our people – regardless of who they are or their background – to help us become inclusive and anti-racist employer, campaigning organisation and service provider that reflect the diverse communities we support as a mental health charity.
The Fundraising team is a dynamic group of fundraisers who are passionately committed to raising money for our life-changing work in the mental health and mental illness space. We have a diverse portfolio of income streams spanning Events, Community, Individual Giving, Legacies, In-Memoriam, Philanthropy, Trusts & Grants, and Partnerships.
Trusts & Grants have a strong track record at Rethink Mental Illness and a growing portfolio of supporters at Mental Health UK. The team is well-positioned to develop innovative funding propositions that support the future ambitions of both charities, working to achieve both in-year cornerstone grants and long-term, transformational funding. As a newly established programme, Philanthropy demonstrates exciting potential for both Rethink and MHUK, with initiatives spanning major donor and mid-value engagement. Corporate Partnerships have launched several exciting partnerships across both charities and that portfolio and team continues to grow.
How you will make a difference
Reporting to the Prospect Research Manager, you will identify and qualify new prospects across Philanthropy, Trusts & Grants, and Corporate Partnerships. You will carry out in-depth research using a wide range of sources, manage due diligence processes and ensure accurate data is maintained on our CRM systems. You will also work closely with the Interim Head of Trusts and Philanthropy to steward donors and deliver exceptional supporter experiences.
To be successful in this role, you will be an inquisitive, proactive and data-driven fundraiser who enjoys uncovering insights through research and crafting compelling communications that make a meaningful difference to donors.
Diversity, Equity, Inclusion
Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer. We recognise and support staff networks and support groups for our ethnically diverse and LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter.
We aim for our workforce to reflect the diversity of the communities we serve; for those who work for us to feel heard, valued and feel they belong; and for our work to help tackle wider mental health inequalities. We therefore actively encourage and welcome applications from everyone, including applicants with lived experience of mental illness, those who are Lesbian, Gay, Bisexual, Transgender, Queer or Questioning, Intersex, Asexual and any other gender identity not expressed here (LGBTQIA+); people who are neurodiverse, have a health condition, or a disability or hidden disability and people from an ethnically diverse background - regardless of your age, religious or spiritual belief, sexual orientation, marital status, veteran status, pregnancy, political view or socio-economic status.
Becoming a truly anti-racist organisation
We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrates our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation. You can read more about our progress here.
We’re Rethink Mental Illness and no matter how bad things are, we can help people severely affected by mental illness to improve their lives.
The client requests no contact from agencies or media sales.
At Citizens Advice Westminster, you will be part of a mission-driven organisation that empowers local residents through expert advice, advocacy, and education. As an Advice Manager, you will play a pivotal role in shaping the delivery of high-quality, multi-channel advice services, assuring that the most vulnerable members of our community receive the support they need and when they need it the most.
Your work will directly contribute to improving lives across Westminster, helping clients navigate complex issues such as debt, housing, benefits, and immigration. You will be a trusted leader, technical expert, and mentor, driving excellence in service delivery and championing continuous improvement.
You will manage outreach sessions, supervise advisers, and take ownership of debt casework and technical quality. From coaching and mentoring to shaping service innovation.
You will manage your own team, oversee outreach sessions, and lead on debt casework with full responsibility for quality assurance, performance metrics, and client outcomes. As a specialist in debt supervision and casework, you will:
- Deliver expert advice to vulnerable clients
- Provide technical supervision and case checking to uphold AQS standards
- Lead training and coaching in debt-related areas
- Consult with partners and stakeholders to enhance service delivery
- Monitor and communicate key policy developments in the debt advice landscape
We offer more than a competitive salary and a fulfilling career in a values-led organisation. Our benefits include annual season ticket loans, career breaks, and a deep commitment to your ongoing development. Whether you are honing your expertise in casework or growing into a leadership role in policy and campaigning, you will find room to stretch and thrive.
You will be part of a warm, inclusive team culture where collaboration is encouraged, opinions are respected, and every voice matters. We also offer flexible working arrangements, including the opportunity to work from home several days a week.
If you are ready to be a part of this community organisation offering a vital service to people who need our help, then click apply and complete the application process, demonstrating how you meet the competencies in the Person Specification in your supporting statement. Please note we expect employees to spend 50% to 60% of their working time at the office or in outreach location.
Citizens Advice Westminster value diversity, promote equality and challenge discrimination. We strongly encourage applicants from all parts of society and believe that diversity is what makes us the leaders in what we do. Please help us by completing the Diversity Monitoring Form.
We are looking for an EDI Programme Manager for a fixed term period until March 2026 to support us in our exciting mission to transform the physics landscape for the UK and Ireland, and ensure a thriving physics ecosystem that contributes to innovation, discovery, research, growth and debate in the UK, Ireland and beyond. We are very proud of our innovative strategy and you can see our website for more information about our work.
What is it like working at the IOP?
The IOP is a friendly and ambitious organisation. Inclusion and diversity are central to our work, and we have a ‘work anywhere’ policy to make working at the IOP as flexible as possible. Looking after our colleagues and supporting them in life and work is our priority, ensuring they can live their best lives, with competitive salaries and generous benefits.
What will I be doing?
- Managing the Physics Inclusion Award end to end
- Ensuring our externally facing work is delivered to a high quality
- Working with key stakeholders and IOP members to deliver programmes and projects and providing EDI advice and guidance as required.
Projects you work on will include:
- The Physics Inclusion Award
- The LGBT+ Physical Sciences “Exploring the Workplace” follow up report
Who will I work with?
- The Equality Diversity and Inclusion team
- Colleagues across the IOP in all departments
- IOP members and members of the physics community in academia and industry
Ideally, we hope you’ll apply if your skills include:
Essential Criteria
- Programme management knowledge with a strong background in stakeholder management
- Strong organisational skills with the ability to prioritise and pick tasks up quickly
- Good level of EDI knowledge and experience
Nice to have
- Experience of working with academics
- Knowledge of Awards systems such as Award Force would be beneficial
No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you!
Application
Alongside your CV, please ensure you include a cover letter stating how you meet the person specification.
How will I be working?
The Institute of Physics is an inclusive employer, and our people are at the heart of our approach to delivery. Following the impact of COVID-19, we have developed a new, innovative and exciting trust-based model of flexible working called How We Work. This empowers our staff to choose both individually and as a team how, when and where they work to deliver the goals of the organisation, acknowledging that there will be occasions where in-person meetings, collaborations and events will help generate greater impact. The How We Work initiative is based on the principles of collaboration, trust, flexibility and agility. You will be allocated a ‘base’ office which can also be a chosen place of work.
Why should I want to work for the IOP?
The Institute of Physics (IOP) is the professional body and learned society for physics in the UK and Ireland - we seek to raise public awareness and understanding of physics and support the development of a diverse and inclusive physics community. As a charity, we’re here to ensure that physics delivers on its exceptional potential to benefit society.
There’s never been a more exciting time to join the IOP - watch our film to find out more about our work.
As well as a competitive salary and professional development opportunities, we offer employees a comprehensive benefits package including:
- An excellent pension scheme - (up to 12% company contribution)
- Private medical insurance , gym membership, life assurance, dental insurance, health care cash plan (via salary sacrifice) eye care vouchers, annual flu vaccinations, long service awards, employee assistance programme
- Generous annual leave plus (25 days starting as a standard plus floating bank holidays)
- Flexible working
To apply for this role please click the link below, best of luck with your applications!
The IOP is committed to promoting a culture that is inclusive and welcoming to all individuals whilst celebrating diversity.
We recognise personal unique characteristics, should you require any reasonable adjustments to support you in your application and/or throughout the recruitment process please do not hesitate to reach out to us for support.
The Institute of Physics is an open and inclusive organisation that welcomes and celebrates diversity.
We strive to make physics accessible to people from all backgrounds.



The client requests no contact from agencies or media sales.