Supporter care administrator jobs in londres, grand londres

Want to play your part in transforming society?

You're in the right place.

In partnership with St Peter's Church Bethnal Green, you will manage the delivery of Resurgo's award-winning Spear Programme. Over the last 20 years, Spear has supported more than 10,500 young people across the UK with the work-ready skills and mindset they need to succeed in employment, no matter the challenges they face. But we don’t want to stop there.

We believe each young person has huge potential. If you do too, and you have the skills and heart to see their lives transformed – join us.

The important stuff 

Location: Bethnal Green, office-based

Salary: from £28,000

Contract: Full-Time, Permanent

Assessment Day: Thursday 8th May

Application pack: Have a look at our Lead Coach Application pack for more information about the role and Resurgo.

What you'll gain:

• 28 days annual leave (including Christmas gift days) plus bank holidays
• Two-night Christmas staff retreat
• Excellent staff development and training opportunities by Professional Certified Coaches accredited by the ICF including our 5-day Coaching Academy (valued at £3,000) 
• Progression opportunities
• A worshipping community where you can pray and worship with your colleagues
• Excellent Health Insurance plan, including gym discounts and other perks
• Opportunity to join our employee-led networks including, Parents and Carers, All-In (Global Majority Heritage), and Accessibility Network

Please feel free to let us know if you may require any reasonable adjustments to participate fully in our recruitment process. 

In this role, you’ll be responsible for:

The Lead Coach is primarily responsible for overseeing the training room and group sessions with young people. You will help shape the training environment and will confidently adapt and deliver materials and sessions to work within the group’s development towards work readiness.

Delivery of Spear Programme - Group and 1:1 coaching [60%]

• Preparing and coaching Spear Foundation sessions and 1-1s, ensuring that young people are engaged, retained and work-ready by the end of this initial phase of the programme
• Building relationships with young people on the programme and managing culture, and attitudes in the training room
• Adapting the Spear coaching material according to the needs of the Trainees and managing behaviour effectively; handling safeguarding
• Taking a lead on rating the work readiness of the trainees and making sure data is inputted and used correctly on salesforce
• Liaising with volunteers for key programme engagement events such as mock interviews and external panels. Leading on briefings and communications with these volunteers

Delivery of Spear Career [20%]

• Delivering weekly Spear Career sessions (including running workshops with past Trainees), maintaining records and reporting on statistics, and creatively developing ongoing relationships with Spear Trainees

Training the Graduate Coach [10%]

• Contributing towards the training and developing of the Graduate Coach by modelling excellent coaching and giving regular feedback

Trainee recruitment [10%]

• Developing relationships with Job Centres and local referral agencies to ensure that the maximum number of Spear Trainees are enrolled on each programme. This involves liaising with referral agencies, active face-to-face recruitment and monitoring recruitment statistics

Continuous professional development

• Continually engaging in professional development, including being part of Resurgo’s wider coaching programmes and possibly supporting on leading internal training such as Grad Coach Training

Active participation in and support for church team and mission

• As the Spear programme is run in partnership with a local church partner, you will establish a strong personal connection with the church to develop the engagement and backing of church members and help build a strong network of supporters for the Spear programme. As part of this you may be asked to speak at church/events and contribute to prayer meetings as per Resurgo’s Christian ethos and the mission of the church

This role will suit you if:

• You are an active Christian, passionate about your work being a lived expression of your faith
• You have a heart for young people and releasing their potential, no matter what challenging circumstances they are facing
• You have demonstrable experience as a coach, or a background in youth work or teaching, and are keen to develop these skills further
• You are confident in leading others effectively, giving feedback and having crucial conversations
• You are steady under pressure, and able to juggle competing priorities
• Emotional resilience and good self-leadership in this area. You have a sense of humour and want to have fun at work

A couple of things to note:

• This role requires occasional evening work, for our termly Spear Celebrations (where we celebrate our trainees as they complete the initial six weeks of the programme)
• In the event of a job offer, a DBS check will be requested

This role is a new post within our Fundraising and Communications team and an exciting opportunity to shape a growing area of our work. The successful candidate will have some experience of working on a range of events, ideally challenge and sports fundraising, including tasks such as participant recruitment, tracking income, contributing to supporter journeys and assisting with event day activities.

Doctors of the World UK (DoTW) is part of the global Médecins du Monde (MdM) network, which delivers over 400 projects in more than 70 countries, 6,000 volunteers and 5,000 employees. We deliver both emergency and planned medical support, staying to support people in need of healthcare for the long term. We advocate directly for the rights of everyone to access healthcare, no matter who they are or where they are from.

In the UK, we deliver our own domestic programme supporting people excluded from healthcare in the UK, including people seeking asylum and those who are homeless. Across our network we have projects ongoing in countries ranging from emergency responses in Gaza and Ukraine through to development work in Sierra Leone and Myanmar.

This role plays a part in our fundraising and communications team helping us to meet our fundraising targets and drive growth in both our responsive and strategic communications.

Our vision is of a world in which people affected by war, natural disasters, disease, hunger, poverty, or exclusion get the healthcare they need.

Benefits

28 days annual leave plus bank holidays

Additional leave days, on top of the 28 days per calendar year:

o Birthday leave

o Religious leave

o 2 days for volunteering

o 1 day for moving house/relocating

- Pension

- Cycle to work scheme

- Flexible working: operating on a 35hr working week

- Registered as a London living wage employer

- Eye tests and subsidised glasses/contact lens

- Blue light card

- Breastfeeding arrangements

Application deadline Sunday 25th May 2300hrs.

Interviews week commencing Monday 9th June

Applications should include CV and cover letter (mandatory).

BACKGROUND

“Our society will be judged by how we respond to those to whom we owe nothing.”

Helen Bamber OBE

Vision: All survivors of trafficking, torture, and extreme human cruelty have safety, freedom, and power.

 Purpose: Together with survivors, partners and supporters we change systems by taking action

and bearing witness so that all survivors of trafficking and torture can access recovery and

protection

Mission:

· Combining lived and learned expertise the Helen Bamber Foundation Group puts the Human Rights of survivors of trafficking, torture and extreme human cruelty at the centre of everything we do. Together we rebuild lives.

· We and change the systems that further traumatise, isolate and fuel the exploitation of survivors. Together we challenge.

· We lead and enable improvements to best practice and policy in the UK and Globally based on evidence from lived and learned expertise. Together we transform.

· We host and partner with others to maximise collaboration in pursuit of safety, freedom and power for all survivors of trafficking, torture and human cruelty. Together we are stronger.

The Helen Bamber Foundation, founded in 2005 by the pioneering human rights advocate Helen Bamber, was created to reflect the evolving global patterns of violence and persecution. Helen Bamber, who entered Bergen-Belsen Concentration Camp in 1945 as part of one of the first rehabilitation teams, recognised that all survivors of extreme violence—regardless of the perpetrator—require safety, legal protection, and medical and emotional support. Today it is a specialist clinical and human rights charity that works with people seeking asylum and refugees who are Survivors of trafficking, torture and other forms of extreme human cruelty.

In 2020,  the Helen Bamber Foundation joined forces with Asylum Aid (established in 1990) to form the Group. Asylum Aid specialises in providing legal representation to vulnerable individuals seeking asylum, focusing on the most complex cases including survivors of trafficking, children, and stateless people. Asylum Aid is a leading actor in strategic litigation and advocates for policy and systemic changes to remove barriers to protection and justice. Asylum Aid maximises its impact by providing training and working in partnership with other organisations.

Today, the Helen Bamber Foundation's unique Model of Integrated Care (MoIC) provides holistic support encompassing therapy, legal advocacy, medical treatment, and practical assistance, helping survivors rebuild their lives with safety, freedom, and dignity. Using our expertise we drive best practice and systems change to deliver for all survivors.

We are innovative, ambitious and compassionate. The bravery and resilience of our clients is an inspiration to all the team at Helen Bamber Foundation Group, which comprises Helen Bamber Foundation and Asylum Aid. We believe that all Survivors should have safety, freedom and power to rebuild their lives.

Equity, Diversity & Inclusion  

Our commitment to principles of equity, diversity and inclusion is an integral part of our approach to our clients, our volunteers and our staff, and we are an equal opportunities and Living Wage employer.

We are committed to attracting and recruiting diverse candidates because we are keen to make sure that all our staff, trustees, volunteers and ambassadors reflect the communities we serve and the wider community we work in.  

We recognise and value the role diversity plays in good governance and genuinely welcome and encourage applications from a range of backgrounds, especially people of colour, people with disabilities, people from low socio-economic backgrounds, refugees, stateless people and others with lived experience of forced migration or trauma.

OVERVIEW OF THE ROLE 

Having moved into our new Trauma Centre last year, we are now looking for our first Office Manager, to coordinate and ensure that our office space and facilities are maintained in a safe, clean, and secure environment. They will have overall ownership of the office with regards to the day to day running and ensuring health and safety compliance, and with the support of a Facilities and Operations Assistant, they will ensure our staff and clients are able to enjoy a safe and comfortable environment.

APPLICATION PROCESS

The first stage is to complete on our online application form on our website by 9am 6th May 2025

The website form will asked you to:

1. Upload a short covering letter. Please tell us why the position appeals to you, and how your skills and experience demonstrate your suitability for the role

2. Upload your current CV

3. Complete an online Equal Opportunities monitoring form – completion of this form will help us ensure that our recruitment procedures operate in such a way as to provide genuine equality of opportunity. The questions are entirely optional, and this information will not be available to members of the selection panel.

SELECTION PROCESS

We anticipate that we will invite candidates to an initial 15-minute online screening meeting week commencing 12th May, followed by shortlisted candidates attending in-person interview week commencing 19th May. We will also ask you to complete a short written task ahead of the day.

At Helen Bamber Foundation Group we want to be transparent about what kind of qualities we are looking for and build trust from the very beginning of your journey with us. The first step is your interview, and we mean ‘your’ interview so we will provide you with your interview questions ahead of the interview. This will allow you time to prepare, and ensure you have your best examples in mind.

ELIGIBILITY

Please note that the successful candidate must have the right to work in the UK (as a small charity we do not have the capacity to sponsor work visas).

Successful candidates will also be subject to an enhanced/DBS check and disclosure of adult and child barring lists, and confirmation of current registration with your professional body (if relevant). If appointed, you will also be required to give your consent to the charity to receive regular updates on your criminal records status throughout your employment and to disclose any relevant convictions incurred during your time with us.

ADJUSTMENTS

We are committed to providing reasonable adjustments throughout our recruitment process and we’ll always endeavour to be as accommodating as possible. If you require a different format of the application form, such as large print or Word format, or if you would like to discuss any specific requirements, please get in touch with us.

EXPERTS BY EXPERIENCE SUPPORT

We are also proud to be a member of the Experts by Experience Employment Network), which aims to increase representation of people with lived experience in the charitable sector. Please feel free to use information and resources  which may help in preparing your job application.

Job Title: Deputy Service Manager 

Location: In Service based in Croydon, CR0 1EB. You will be required to work across multiple services within the area. 

Salary: £30,200

Shift Pattern: 37.5 hours per week Monday to Sunday, working across a rota which will include day and night shifts as we provide a 24 hour service.  

About the role

We are looking for a Deputy Service Manager to join our team based in Croydon, providing leadership and line management to a team of night staff which is around 10 people in total. You will provide support and supervision sessions at night, and general leadership to the team so they feel empowered to be productive and perform well within their roles. You will further ensure a quality service is delivered in line with our contractual requirements to the residents. You will be responsible for creating a psychologically informed environment (PIE) with person centred support during all hours. You will work closely with the day teams to ensure a smooth handover from the day to night. 

This service is a Forensic Mental Health provision for 27 people across 4 sites in Croydon. For your own personal safety, you will require to have access to your own transport as you will need to travel between our 4 sites during the night shift to provide managerial support to the teams. The teams support our residents with person centred support, to empower them to overcome their personal barriers with their mental health, to have greater independence and fulfilled living. The service is responsible for holding various activities, group sessions, and one to one support to enable residents to build their personal skills and experiences to achieve their goals. 

The role includes:

• Line Management and Leadership, supporting your team providing advice, guidance and support throughout their employment lifecycle
• Support the Service Manager in leading the day to day operational delivery of the service
• Risk Management ownership, ensuring processes and policies are followed
• Property and Housing Management, ensuring the accommodation meets our requirements, and repairs and maintenance are regularly reported and completed
• Financial Management, including petty cash and budget management
• Contract management and Internal auditing, admin, and general other duties as required. 

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

About you

We are seeking a passionate, driven and motivated colleague to lead this service in a trauma informed and inclusive way. Someone who is knowledgeable in the needs of our residents, particularly mental health and can support the team in delivering excellence. You will be driven with passion for what we do, and be able to work flexibly to meet service needs, providing new ideas and opportunities to develop the service further to continue to achieve excellence!

• Experience of working with people with mental health and complex backgrounds
• Ability to lead a team to achieve service KPI's
• Ability to provide advice, support and guidance to a team on all aspects of the service such as resident related enquiries which can include housing, mental health support, signposting
• Ability to promote the service externally to enhance reputation in the area and with partner organisations
• Willingness and ability to work flexibly to meet service needs
• IT Proficiency, including Microsoft Office, and the ability to navigate and learn new case management systems and other types of organisational software
• Understanding and/or practical knowledge of the social and societal marginalisation that can be attached to people with mental health issues, addiction, exploitation, homelessness and within the criminal justice system 

What we offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing
• Eligibility to register with Blue Light Discount Card
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• Be part of an organisation which believes good care and support improves lives.
• Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.

We are committed to Equity, Diversity, and Inclusion (EDI). We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity. 

SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity. As an organisation, we’re proud to mention that our staff Ambassadors career aspirations generally benefit from embracing this unique opportunity to develop their respective skill sets in spaces that exist outside of their daily roles. 

Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.  

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We are an inclusive employer and encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. 

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Why Access Social Care Exists 

Every day millions of older and disabled people are denied the social care they need. Most local authorities can’t meet the growing demand for care, and none are confident they can meet their legal duties in the future. This affects all of us - we will all need social care at some point in our lives. 

We all have a right to hold public bodies to account, but most of us cannot afford lawyers so rely on legal aid. The 92% drop in legal aid cases since 2010 means that we have nowhere to turn. Without access to justice, our rights do not exist. The rule of law is broken. 

What we do 

Access Social Care provides free legal advice and information for people with social care needs, helping achieve a better quality of life. We work with communities to increase knowledge of the law and our rights. We highlight the gap left by cuts to Legal Aid and provide advice for those who can’t afford it. 

With a 98% success rate, our network of lawyers provide access to justice when things go wrong. We collaborate with social services whilst ensuring legal obligations are met. We are working towards a future where social care is adequately funded and we all get the support we need. 

We provide rights awareness training to front line managers, and legal advice and support to families and individuals. As well as providing access to justice, our aim is to drive system level change through evidence-led influencing and strategic casework.

This is an exciting time to join ASC. We have a new strategy and are growing quickly including across our senior leadership team. We have more than doubled in size and income since we started operating in April 2020 and we anticipate that this strong growth will continue for the duration of our next strategic period. We are dedicated to the people who need our help, but we also care deeply about our team and we think that work should be an exciting and satisfying place to be.

About the role 

Are you an organised, proactive individual with a passion for supporting a dynamic team? This exciting and important role offers the opportunity to contribute to the smooth operation of a growing charity while helping so shape its external communications and marketing strategy.

We are looking for a Communications and Marketing Assistant to support the Head of Communications and Marketing at ASC. In this role, you will help to create, support, and deliver the charity’s external communications and marketing strategy, working closely with ASC teams, including the Executive and Senior Leadership teams. You will gain valuable insights into our work and help deliver and evaluate activities that lead to the effective positioning and promotion of the charity.

Responsibilities

• Content Creation:
  • Drafting and editing engaging content for various channels (website, social media, email, print). 
  • Creating and updating website content.
  • Developing and creating a newsletter to engage an audience of followers.
  • Writing and broadcasting external emails.
  • Creating templates for ASC-wide use based on brand e.g. PPT templates.
• Stories Database
  • Managing a database of case studies that are gathered through ASC case work and through digital channels.
• Social Media Management:
  • Managing and monitoring social media channels, responding to enquiries, and engaging with supporters. 
  • Contributing to the development of social media strategies for specific projects. 
  • Sharing key messages and calls to action on social media accounts. 
• Campaign Support:
  • Assisting with the development and execution of marketing campaigns.
  • Tracking campaign performance and providing data analysis. 
  • Collaborating with the Exec and Leadership to identify comms opportunities.
• Podcast:
  • Recording and editing.
  • Graphic design using CANVA to accompany the above.
• Other Duties:
  • Responding to queries from the general public.
  • Attending meetings, events, and conferences. 
  • Liaising and building relationships with journalists and other key stakeholders where required.
  • Providing general administrative support to the marketing and communications team. 

This list of tasks is not exhaustive and will be reviewed from time to time in discussion with the post holder.

Person Specification

All staff at ASC are expected to share and demonstrate our values. In addition to our values, you will also need to be able to demonstrate or tell us about the following areas at your interview: 

• Personal Attributes
  • ​Purpose driven with an commitment to our mission and values.
  • Commitment to working within the principles of equity, diversity and inclusion, with a particular interest in disability rights.
  • Willingness to support colleagues and contribute positively to team objectives.
  • Solution orientated, with the ability to anticipate needs and resolve issues independently.
• Experience
  • Experience in the field of External Communications & Marketing, preferably in the charity sector.
  • Experience in using various communication channels, including digital platforms and social media.
• Skills
  • ​Excellent written and verbal communication skills, with the ability to identify, simplify, and convey key messages clearly and effectively.
  • Ability to tailor messaging for different audiences.
  • Ability to assist with social media strategy planning and content scheduling, including researching trends and drafting engaging posts to support campaign goals.
  • Analytical with the ability to track and evaluate campaign performance to provide actionable insights.
  • Ability to organise and prioritise tasks in a changing environment.
  • Proficiency in using Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Knowledge
  • Understanding of digital marketing including content creation, social media management and how digital platforms (e.g. social media, email, websites) can enhance engagement.

How to apply

We hope that having read this far, you will want to apply!

Please ensure that your CV and supporting statement do not include your name – use initials only. This will ensure that we avoid unconscious bias in our shortlisting process. To apply, please provide the following documents:

• An up-to-date CV
• A completed diversity monitoring form
• A supporting statement of no more than two pages, addressing:
  • The essential requirements of the person specification

If you want support applying, contact us using the email address above.

Please ensure you have the right to work in the UK before expressing your interest in this role. We are sorry that we cannot consider applications from candidates who do not have the right to work in the UK.

We only reach out to candidates who have been shortlisted. If you do not receive communication from us within two weeks following the application deadline, please consider that we will not be moving forward with your application. 

Timeline for recruitment process

Closing date: 12:59pm on Wednesday 30th April 2025

Shortlisted candidates will be asked to complete a selection exercise prior to their interview

Interviews will take place on the 19th & 20th May

Please ensure you keep these dates free.

At Access Social care, we aren’t interested in tokenism. We know that if we are to make the biggest difference for the people that need us the most, we need to get Equality, Diversity and Inclusion and anti-racism right. Part of this is recruiting greater diversity in all our teams. 

With this in mind, we particularly welcome applications from candidates with experience of the communities we serve, including people with direct experience of the social care system, and from marginalised groups, particularly Black, Asian and minority ethnic groups, older and disabled people, and trans and non-binary people.

Job Coach
Salary: £15 p/h
Place of work: Various London locations
Reports to: Project Lead – Employment Development & Access Support
Contract period: Various hours as needed – zero hours contract

The Organisation

Action on Disability (AoD), founded in 1979, is one of London’s leading Disabled People’s Organisations. As we believe in the Social Model of Disability, our values and principles embrace inclusive and accessible ways of working both internally and in all our activities, seek the participation and contribution of our members, and encourage and respect diversity.

The organisation is a medium sized charity with a Board of Trustees, 24 staff and a strong ad hoc staff and volunteer base including many with direct experience of disability – all of whom are passionate about removing the barriers that disabled people face.

AoD provides five key services. These are: Youth, Employment, Welfare Benefits, Independent Living and Direct Payments.

AoD’s Employment Service

The Action on Disability Employment Service is setting the agenda for disability employment across London with great results. We have carved out a role, and reputation, for setting up and delivering supported internships for people with learning disabilities. We provide management, job coaching and employer engagement for over 50 young people with learning disabilities each year across our 6 internship sites.

We are looking to recruit a number of job coaches to support interns and graduates of these programs in their jobs.

Background

Action on Disability is the supported employment service partner on a number of supported internships for young people with learning disabilities around West and South London. They are looking to recruit a number of job coaches to support interns and graduates of these programs in their jobs.

The Post

The purpose of the job is to provide coaching, support and guidance to young people with learning disabilities (17+) within their workplaces. You will support interns/graduates to become independent in their roles and provide the necessary coaching, training and encouragement to enable them to succeed. You will work closely with the employer to ensure they are supported and can confidently manage and train their intern/employee once your support has been withdrawn.

Main Duties and Responsibilities

• To carry out a detailed job analysis of potential jobs / work placements
• To carry out detailed job matching of service users and jobs
• To comprehensively learn jobs across different sectors – not restricted to but potentially including – Catering, Customer Service, Administration, IT and Retail
• To implement training/coaching plans which will enable the candidates to fulfil their roles to employer standards
• To conduct regular reviews to ensure candidates are progressing within their roles and to identify and meet new support needs
• To build up natural support within employers and taper off one 1:1 job coaching over time
• To negotiate and implement disability-related reasonable adjustments on an individual basis
• To identify client’s skills, strengths, interests and aspirations to inform an ongoing vocational profile
• To liaise with managers to discuss progress and respond to issues

Organisational responsibilities

• To work in accordance with Action on Disability’s Aims, Objectives and Values
• To comply with all organisational and departmental policies and procedures, and in particular to ensure safe, fair and responsible working practices through the implementation of AoD’s Health & Safety, Equal Opportunities, Safeguarding and Confidentiality policies
• To promote the work of AoD and promote and implement the social model of disability
• To keep accurate records and provide monitoring statistics and evaluation information as required for internal and external purposes
• To participate in and actively contribute to individual supervision, training, team and organisational meetings
• To work flexibly, being prepared to perform other duties commensurate with the role, which may include new areas of operation following consultation
• Any other task appropriate to the role.

Person Specification

Essential

• High expectations for the employment potential of young people with learning disabilities
• Experience of training, education or employment support delivery for marginalised groups
• Significant and demonstrable experience of supporting people facing complex barriers to achieve their goals
• An understanding of the needs of employers and the benefits to business of having a diverse workforce
• An understanding of the Social Model of Disability and its practical application
• Ability and willingness to learn and carry out all tasks within a variety of jobs, in order to be able to coach the client
• Demonstrable experience of success in building strong and positive relationships and rapport with a wide variety of people and organisations
• Demonstrable problem-solving skills and experience
• Excellent negotiation skills
• Demonstrable ability to communicate with a wide range of people
• Good organisational skills and ability to keep accurate records and case notes
• Good IT skills, including Microsoft Word, Excel, Outlook, Powerpoint and the internet and a good level of computer literacy.
• Being willing and able to travel easily within the boroughs of London relevant to the role
• To be available for work during some unsocial hours according to the demands of the work

Desirable

• Qualification in Advice and Guidance/Supported Employment/Youth Work or Training
• An understanding of the factors to be considered in supporting people with learning disabilities into employment
• Experience of working with disabled young people

Finally, Action on Disability positively welcomes applications from disabled people. Please identify any specific requirements you may have, or wish to bring, to ensure full access at your interview if you are shortlisted.

Deadline: Ongoing. We recruit for this role on a rolling basis with regular interview days

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website where you can complete your application for this position.

No agencies please.

Head of Grants 

Are you a visionary leader who can turn ideas into reality? Do you have the drive to manage complex projects, inspire teams and create lasting impact on a national scale? Do you love giving charities money? If so, we want to hear from you!

This is a remote working role offering part-time hours, on a permanent basis. 

Position: Head of Grants 

Location: Remote/London

Hours: Part-time (4 days per week)

Salary: £50,000 - £55,000 pro rata

Contract: Permanent

Benefits Include: 25 days per year (pro rata – excluding bank holidays), employer pension contribution of 5% into a personal pension (which does not have to be matched by the employee)

Closing Date: 27th May 2025

About the Role

This role is key to shaping how the organisation maximises impact over the next 5 years, delivering on ambitions for the 2024-2029 Strategy. The aspiration is to help 10,000 young people at risk or experiencing homelessness, to reach their full potential.

By working with key players in the youth homelessness landscape, like-minded organisations, and embedding the voices and experiences of young people in this work, you will help maximise social impact and deliver £150m in social value by March 2029. 

You will ensure the charity is the best possible grant funder in the field, thoughtful, diligent, transparent and efficient, as it works with the very best charities across the country deliver vital support to young people facing homelessness.

You will be in charge of grant programme design, development, and delivery in line with the new strategy.  You will have the opportunity to work on new programmes and ideas, and to gather data and insight from this vital work (and other sources) that will help both future grant-making and our influencing work nationally.

About You

Whilst grant-making experience would be helpful, what truly matters is your ability to strategically lead and drive projects that deliver impact. You’ll be at the forefront of developing and delivering new programmes, ensuring they align with key targets while bringing innovative ideas to life.

This role is not just about achieving KPIs, it’s about leading teams to achieve results. You will have experience of delivering presentations, developing ideas and projects collaboratively, and using data-driven insights to shape future projects and influence decision-making at a regional or national level. Strong project management, monitoring, and evaluation skills are key in this role, as are those of team- and partnership- working.

If you are a senior leader looking for your next role, then we would love to hear from you. 

About the Organisation

The charity has been around since 1986, created by and working with the UK property industry to try and harness a collective desire to do good. Since 2016, the focus has been exclusively on creating a corporate movement within and across the industry to tackle and end youth homelessness. 

Additional Benefits

• Opportunities for flexible working 

• Free annual Flu’ jabs and annual sight tests

• Cycle to Work Scheme (salary sacrifice)

• ½ day a month entitlement to volunteer for a charity of your choice, in work time

• Interest-free Annual Travel Card Loans

• A Professional Development Fund 

• Commitment to wellbeing (we’re signatories of Mind’s Time to Change Pledge)

• An Employee Assistance Programme 

• Private Health Insurance with Vitality (small employee contribution required).

You may have experience in other roles such as Grants, Impact, Grants and Impact, Head of Grants, Head of Impact, Head of Grants and Impact, Impact and Innovation, Director of Grants, Director of Impact, Director of Grants and Impact.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation

We’ve recently refreshed and invested in our fundraising team,creating four fantastic new roles that reflect our bold ambitions for the future. This is an incredible opportunity to join a passionate, purpose-driven charity at a pivotal time — bringing your ideas,energy,and experience to a team that’s all about collaboration, creativity, and making a real difference.

Individual Giving Manager 

Annual Salary - £29,000-£33,000   
Weekly Hours - 35 hours (full time) 

Reporting To - Head of Fundraising   
Contract Type - Permanent   
Work Location - Primarily based in Guildford (GU1 1TU) with flexible work options.    

BENEFITS - Why Work With Us? 

• Generous Holiday Allowance – Enjoy 32 days off a year, (including Bank Holidays), with extra days for long service. Plus, we’ll give you your birthday off after your first year – because cake should be mandatory! 

• Real Work-Life Balance – We care deeply about your wellbeing and believe in supporting our teams as much as we do the children and families we serve. 

• Training That Grows With You – Plus, every team member gets a personal training budget and access to a holistic learning platform to support your development. 

• Perks That Make Life Easier – We’ll cover the cost of your DBS check, and you’ll get access to a NEST pension and Simply Health cash plan for everyday healthcare costs. 

• Room to Recharge – After 3 years, you’ll be eligible for a career break to refresh, reflect, or do something amazing. 

• Parking - No need to play musical chairs with parking spots – we've got free parking just for you!

ABOUT US 

Challengers is a charity dedicated to transforming the lives of disabled children and young people through the power of play. We provide inclusive, fun, and safe spaces across the Southeast where children aged 2–18 can make friends, enjoy new experiences, and develop vital life skills. Our unique non-exclusion policy ensures that every child, regardless of the complexity of their needs, is welcomed and supported. 

DUTIES & RESPONSIBILITIES 

In this exciting role, you will take the lead on delivering our Individual Giving and Legacy strategies — bringing fundraising campaigns to life through engaging appeals, supporter newsletters, and donor journeys that inspire action. You’ll develop and grow our young legacy programme, nurturing meaningful relationships with pledgers and prospects. Championing exceptional supporter care will be at the heart of everything you do, making sure every donor feels truly valued. You’ll work strategically, staying ahead of sector trends and ensuring we’re always following best practice, while also diving into the data — managing budgets, reporting performance through Salesforce, and using insights to drive smarter, more impactful fundraising. As part of the Fundraising Managers Team, you’ll collaborate across the charity and play an active role in shaping the future of our work. 

You’ll Be Great If... 

• Have hands-on experience managing individual giving and legacy programmes that truly connect with supporters. 

• Know how to create compelling supporter journeys and deliver outstanding donor care that keeps people coming back. 

• Can confidently juggle multiple projects with great attention to detail and top-notch time management. 

• Are a natural communicator, able to tailor your message to any audience — from donors to internal teams. 

• Feel at home using CRM systems (bonus points for Salesforce!), Canva, email tools, and social media ads to drive fundraising forward. 

Confidence can sometimes hold us back from applying for a job- There is no such thing as the perfect candidate.  Challengers is a place where everyone can grow.  We follow equal opportunities, so however you identify and whatever your background you bring with you, please apply if this is a role that would make you excited to come into work every day  

Application closing date:   Mon 5th May

Role: Nutley Edge Activity Breaks Manager

Full-time – 38 hours per week

Salary: £41,170.00 per annum  

Location: East Sussex / London

Do you love the excitement of being on holiday? Are you enthusiastic, motivated, and committed to empowering people with learning disabilities and/or autism? If so, we want you to lead our dedicated Activity Breaks team to help us create treasured memories for our guests!

What is a Nutley Edge Activity Break?

Nutley Edge Activity Breaks are Outward’s supported holidays for adults with learning disabilities and autism. They are five days and four nights long and take place at our beautiful holiday site near Uckfield in East Sussex. Every break is themed and guests take part in a range of activities such as archery, art, music, yoga, and day trips to local towns, cities, and historical sites. Our breaks give guests the opportunity to get away for a holiday, meet new people, and explore the best of East Sussex.

“Outward have employed the best activity team because the compassion and care they showed to us was better than I have ever seen before. They gave me the acceptance of anxiety disorders to believe and achieve. To me, acceptance is more important than any other medicine. Nutley Edge will be my new home from home.” – Activity Break Guest

What is the role of the Manager? 

As manager, with the support of the deputy(s), you will organise varied and fun breaks for our guests. This includes carrying out assessments for new guests, supporting the team to deliver respite care, coaching the staff team, and embedding high standards in the service. We run 20 breaks a year and wish to grow this number, around about 10 of which are led by the Activity Team Manager on site in East Sussex. During activity breaks food and your own room is provided and an additional sleep in payment for each night supporting a break is paid.  

We are a London based charity and welcome applicants for this role on the understanding they are able to support at least 10 breaks throughout a year (providing day and overnight support for 5 days/ 4 nights at a time in East Sussex), are able to travel to our North East London offices to attend meetings and training sessions, and travel to assessments and marketing events as required. 

In the role, you will: 

• Manage all aspects of the activity breaks

• Engage, enable, and empower people to achieve their goals and ambitions  

• Strive to promote individual choice, independence, and self confidence in our guests

• Build and maintain strong relationships with families, professionals, and other stakeholders. 

• Mentor your  team of support workers to deliver high quality and person-centred support

• Embed a culture of positive behaviour support

• Ensure the service is safe, effective, caring, responsive and managed to meet CQC essential standards

• Conduct assessments and develop risk assessments

• Manage the budget

• Complete fundraising applications if required

• Grow the number of activity breaks

• Market and promote activity breaks including attend local events, forums, carers groups and talking with professionals in order to grow our service and ensure the success of the activity breaks

What qualities and experience should the ideal candidate have?

We are looking for somebody who has:

• Experience managing the support provided for people with a learning disability, autism, and complex needs (including behaviours of distress)

• Excellent communication skills and IT skills

• Experience of staff management and the ability to lead by example to develop a strong team

• Creativity and flexibility, with experience of dealing with the unexpected

• Experience carrying out needs assessments and creating support and risk management plans

• A commitment to providing high quality and personalised active support 

• A commitment to upholding the rights of people we support to be involved at all levels of decision making. 

• A passion for engaging, enabling, and empowering people with autism or a learning disability to lead the lives they want

• Knowledge of managing a budget

• A driving licence and willingness to drive a minibus is desirable 

Employee Benefits

We value everything our staff do for the people we support, so we provide a great benefits package:

• 25 days Annual Leave excluding Bank Holidays (pro rata for part time)

• Comprehensive Learning & Development Programme

• Computing Scheme 

• Credit Union Scheme

• Cycle-to-Work Scheme

• Death in Service Benefit

• Health Assured – Employee Assistance Programme

• Eye care Vouchers

• Flu Jab Reimbursement

• Long Service Awards

• Pension Scheme

• Purchase Additional Annual Leave

• Refer-a-Friend Scheme

• Retirements

• Loans (including season tickets and parking permit loans)

• Blue Light Card

About Outward

Outward was set up in 1975 by parents of children with a disability looking for alternatives to institutional care.  Ever since then, we have been providing high-quality support and care services to vulnerable people. Our aim is to support people to have genuine control over their lives, play an active role in the community, accept responsibilities, and develop as individuals.

We are committed to safeguarding and promoting the welfare of adults at risk and expect all staff to share this commitment. If the post you apply for involves working with or having access to adults at risk and/or their records, we will require an Enhanced Disclosure from the Disclosure and Barring Services. This will be fully subsidised by Outward.

How to Apply

If you think you are who we are looking for, please submit a CV and statement detailing how you meet the requirements of the role by referring to the Job Description and the Person Specification.

The closing Date for all Applications is 6th May 2025

Interviews will be held week beginning 12th May 2025

Outward is committed to equality and diversity and welcomes applications from all sections of the community.

Job Title: Duty Independent Gender Violence Advocate (Duty IGVA)

Location: Lambeth, London
Salary: £23,085.69 per annum, inclusive of London weighting allowance 
Contract type: Part Time, Permanent 

Hours: 30 hours per week (days to be discussed). Please note that the the operating hours of the service are 8AM- 6PM Monday- Friday with the expectation to work on some days 8- 4pm or 10- 6pm to cover. 

This is an opportunity to join Refuge as a Duty Independent Domestic Violence Advocate to be the first point of contact for women who are impacted by domestic violence. You will work closely with victims of domestic abuse from the point of crisis and other gender-based abuse to provide high quality independent support to survivors all risk levels and their children..

In this role you will be part of a busy team. You will be the first point of contact for survivors who have been referred to the Gaia Centre. The duty IGVA will be responding to daily enquiries (specify from whom- public, agencies, individuals? over the phone and email as well as contacting survivors, assessing their risks and needs.

The duty IGVA will be responsible for carrying out and implementing safety plans and needs and will ensure an effective handover to the over to the relevant GAIA team for ongoing support. The post holder will also empower survivors by providing them with emotional, practical and personal welfare support. You will ensure that survivors are provided with a safe, supportive and welcoming environment, enabling them to access their rights, make decisions and increase their life options. The job involves working within a multi-agency framework consisting of the MARAC and local partnership protocols and procedures that prioritise the safety of survivors.

As part of this role, you will be required to participate in an out-of-hours on call rota.

Please note that this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

For this role we pay a Recruitment and Retention Allowance to external candidates of £1500 (pro rata for part time roles). This is paid in two payments – half on commencement in the role and the other half following the successful completion of probation. The allowance is subject to deduction for tax and NI.

Refuge is the UK’s largest provider of specialist services, and we are proud to be a leader in our field and an employer of choice, with leading edge systems for supervision, quality management and development.

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

Who are Guts UK Charity?

Guts UK Charity is committed to a world where digestive conditions are better understood, better treated and everyone who lives with one gets the support they need. Too many people are suffering or dying in silence or alone. They don’t know where to turn for information or support, diagnosis takes too long for many, and treatment can often come too late.​

We are the only UK charity funding research into the digestive system. We raise vital awareness of digestive conditions, fund life-saving research, and provide patients and loved ones with expert information and support – we are informed by evidence and expertise, our community, and the patient voice.​ 

Our mission is simple: to improve the lives of millions of people affected by digestive conditions 

The role of Finance Manager

​The Finance Manager will oversee the finance operations and lead on the preparation of management accounts, budgets, funding requests and internal and external reporting. The Finance Manager plays a crucial role in helping the Board and leadership team understand their performance and their ability to deliver an ambitious growth plan over the next five years. This job presents a great opportunity for someone experienced with charity management accounting and reporting who has a keen eye for detail and process improvement and a desire to be part of a charity that’s only going to get bigger and more influential!  

Our ideal candidate will:

• Have significant experience with finance operations, management accounts, reporting and budgeting in a charity or NFP organisation
• Have a sound understanding of accounting practices, policies and Charity SORP
• Have experience supporting with the financial aspects of trust, grant and partnership applications
• Want to work hands-on as part of a small, dynamic team
• Have a passion for our cause, and a desire to advance the work that we do as a charity

The Finance Manager is one of just 3 members of the Finance & Operations team including the COO and the Finance & Administration Officer. We’re looking for someone dynamic and driven who likes to work autonomously, solve problems pragmatically and plan and organise their time effectively.

Location

We have offices in London and Huddersfield which are easily accessible by road or public transport. We support hybrid working but attendance in one of the offices [dependent on your location] is required on an average of 1 day per week. If you are interested in the role but have queries about office-base requirements, please contactus to discuss.

Please see the attached detail job pack for further information and how to apply. 

About us: Tender works with children and young people to prevent domestic abuse and sexual violence through creative projects. Since 2003, Tender’s work has grown and diversified from a single workshop programme delivered to schools, into a broader range of programmes reaching both children and young people and professionals with a safeguarding responsibility such as teachers, youth workers, social care workers and foster carers. Tender’s programmes include Healthy Relationships projects delivered across England, projects delivered using online resources and technology, specialist projects for vulnerable children and young people, whole school and whole setting approaches, and training for professionals with safeguarding responsibility and in workplaces.

About the role: The main purposes of the Projects Coordinator role are:

• Coordinating the administration of all aspects of Tender’s training programmes for adults across the organisation, with a focus on the coordination of our INSET work with schools.
• Supporting the Head of Adult Services and Service Delivery Lead (Adult Services) to manage relationships with Tender’s internal and external stakeholders, including colleagues, workshop leaders, teachers/carers, delivery partners and other service professionals
• Monitoring and evaluating the impact of Tender’s training sessions

Success in this role would mean that, after six months, you will have:

• Successfully coordinated the delivery of our adult training sessions in schools and youth settings
• Built good working relationships with the schools and settings we work in, and the facilitators who deliver our work
• Supported and worked flexibly with the Head of Adult Services and other colleagues to ensure the high quality and continued improvement of our work
• Use Tender’s data management systems, such as Microsoft 365 and Salesforce, confidently and in line with Tender’s policies

Essential requirements:

• Level 3 qualification in developing and delivering domestic violence training, or equivalent experience and a willingness to undertake the Level 3 training
• Proficiency in office software, including Word, Excel, Powerpoint
• Ability to coordinate complex projects involving a range of internal and external stakeholders
• Demonstrate commitment to safeguarding and equal opportunities
• Ability to manage your own time and priorities to meet the agreed objectives
• Ability to work with colleagues across departments and organisations
• Ability to solve problems, working flexibly and collaboratively

About MSI

MSI Reproductive Choices is one of the world’s leading providers of sexual and reproductive healthcare. We believe that everyone should have the right to choose. From contraception to safe abortion and life-saving post-abortion care, we are committed to delivering compassionate, affordable, high-quality services for all.

Today, our organisation has almost 9,000 team members working in 36 countries across the world. Our success lies in the fact that MSI teams are locally led, entrepreneurial and results-driven, and are passionate about delivering high quality, client-centred care in their own communities. As a social business, we focus on sustainable delivery, efficiency, and funding models that are built to last, so that the women and girls we serve today will have a choice in the future too.

We know that access to reproductive choice is life changing. For some, it can mean the ability to complete an education or start a career. For others, it means being able to look after the family they already have. For everyone, it means the freedom to decide their own future, creating a fairer, more equal world.

About the Role

The Executive Administrative Officer is responsible for the support of the COO and CFO, smooth running of the International Operations office and Global Finance Team through the provision of high-level administrative support.

About You

For us, it’s vital that every MSI team member believes in and is committed to our organisational mission, vision and values.

This means that we will only accept applications from candidates who are unequivocally pro-choice.

Our values act as guiding principles, providing us with a clear direction. They set the tone for how we approach our work, interact with others and align ourselves as ‘One MSI’. It’s important that our team members truly resonate with our values and demonstrate them consistently, in all that they do.

We recruit talented, dynamic individuals with diverse backgrounds who share our mission and are focused on delivering measurable results. As an equal opportunity employer, we are committed to fostering an inclusive workplace where everyone can participate and contribute meaningfully. We value open-mindedness, curiosity, resilience, and a solutions-oriented mindset, alongside a commitment to promoting equality and safeguarding the welfare of both team members and clients.

We seek exceptional communicators who are self-motivated, solutions-driven, and aligned with MSI’s mission and entrepreneurial mindset. You should be dedicated to driving social change in an environment focused on sustainable impact, both locally and globally, and comfortable working with diverse teams in an ambiguous setting.

To perform this role, you’ll need the following skills:

• Significant experience working in an Executive Assistant or equivalent role
• Understanding of the requirements and implications of working with senior Executives
• Discrete; Used to handling highly confidential information.
• Demonstrated organisational and co-ordination skills with experience working in a busy environment and juggling fluctuating priorities
• Demonstrated experience of initiating and maintaining support systems in an office environment
• Advanced knowledge of the Microsoft Office suite and database programmes
• Excellent administration and secretarial skills
• Able to organise large scale events
• Strong communication skills; both written and verbal
• Ability to manage a high-level workload and meet tight deadlines

To perform this role, you’ll need the following experience:

• Proactive; ability to work on one’s own and as an integral part of a team; problem solver
• Confident and professional
• Analytical focus; strong detail orientation and numerate
• Customer orientation: ability to develop and manage relationships with internal and external stakeholders; sensitive to a multicultural environment and the communications needs that accompany this

Formal education/qualification

• No formal educational requirement, qualification through experience is sufficient for the role

Please see the job framework on our website.

Location: London, UK (hybrid working model, working 2 days per week in the office).

Full-time: 35 hours a week, Monday to Friday (For UK based team members).

Contract type: Permanent

Salary: £29,200 - £36,500 per annum for UK based candidates. Discretionary bonus + benefits. For all other locations, the salary will be banded within the national context.

Salary band: BG 6

Closing date: 7th May (midnight BST). Interviews may take place before this date for exceptional candidates.

For internal employees applying from an MSI country programme, the role will be positioned within the existing salary structure of the country. Local terms and conditions of the country will apply. 

Nightingale Hammerson is an independent charity and a leading specialist in the care of older people. We have served the Jewish community since 1840. We have two care homes, Nightingale House in Clapham and Hammerson House in East Finchley.

At Nightingale Hammerson, we offer a warm, supportive environment, with personalised care that places residents and their families at the centre of everything we do. Our homes benefit from expert teams, on-site therapists, and a wealth of services designed to make a real difference every day.

The Role

Are you highly organised, approachable, and passionate about supporting people through important life transitions? If so, becoming our Resident Admissions Officer could be the perfect opportunity for you.

Moving into a care home is a major life decision, and the way we manage admissions is key to ensuring a smooth and reassuring journey for residents and their families. As our Resident Admissions Officer, you will be the first point of contact for many families, guiding them through the admissions process with compassion, professionalism, and great attention to detail.

You will handle enquiries, organise tours of our beautiful homes, liaise with local authorities and funding bodies, and ensure all paperwork and administrative tasks are completed accurately and sensitively. You will also work closely with our clinical teams, resident services colleagues, and external stakeholders to ensure that every new resident’s arrival is as smooth and welcoming as possible.

This is a varied and rewarding role that would suit someone with excellent communication skills, great organisational abilities, and a genuine desire to make a positive difference. While experience in a care setting is helpful, we welcome applicants from a wide range of administrative or customer-facing backgrounds who can bring empathy, efficiency, and warmth to the role.

Hours

Full Time – 37.5 hours per week

Salary

£30,000 per annum

What is in it for you?

• A friendly, supportive team environment

• Subsidised staff canteens

• Training and development opportunities

• 25 days (plus bank holidays) annual leave, increasing with service

• Refer-a-friend bonus scheme (T&Cs apply)

• Perkbox – access to discounts and wellbeing resources

Apply Now

If you meet the above requirements and are passionate about providing outstanding support to residents and families, we would love to hear from you! It is very important to us that, as well as meeting the job description, you can bring empathy, attention to detail, and excellent organisational skills to your work every day.

Values

We are proud to uphold our core values of Compassion, Respect, Excellence, Dignity, Integrity, and Teamwork. If you share these values, you will find a welcoming home at Nightingale Hammerson.

Safeguarding

Our positions are subject to Enhanced DBS Disclosures, which will be completed upon a successful application. All applications will be handled individually, following our policy and organisational requirements. Please note we are unable to offer sponsorship for this role.

Diversity

We celebrate diversity and are committed to building an inclusive workplace that reflects the communities and residents we serve. You will find a supportive environment where everyone is driven by the same purpose – helping people live longer, healthier, and happier lives.