Supporter care administrator jobs
Background
VCKC empowers people to develop skills, knowledge, confidence, and positive relationships through rewarding volunteering. We enable people to improve and maintain their health, find paid work where that is one of their aims, and increase their independence.
VCKC helps local community organisations to recruit and manage volunteers to provide their vital services, while also ensuring placements are accessible, inclusive and safe, and that volunteers have a good quality experience that responds to their volunteering goals.
Main Purpose of Job
● To provide people with criminal records released (or about to be released) from prison or secure hospital with advice, assistance, and advocacy services in order to improve their wellbeing, enable them to establish and sustain independent
lives, and reduce their risk of re-offending
● To help InsideOut participants to maintain and develop strong, healthy relationships with those around them – friends and family, neighbours, civil society, and those able to support them or offer them opportunities to support others
● To use volunteering to develop participants’ skills, knowledge, and confidence
● To enable participants to gain paid employment/self-employment where this is their aim
● To develop and maintain good working relationships as part of the VCKC team (maximising potential to contribute to a positive culture and to achieve our shared objectives)
● To liaise with a wide range of statutory and non-profit stakeholders, including prison staff, health, and probation service teams, to further the objectives of the programme
● To promote the impact of the service and the needs of participants
Please refer to the job description for further information.
In your cv and cover letter, please outline how you meet the requirements of the role and why you would like to work for us. You must account for any gaps in your employment history.
Interviews will be held on Tuesday, 22 July. Interview questions and presentation tasks will be shared with shortlisted candidates in advance.
Webinar and Q+A: For a chance to find out more about our organisation, the Inside Out project and this particular role, join our webinar and Q+A session on Thursday 10 July from 12pm to 1pm.
Please click on the ‘How to apply’ button to access the full application instructions, inlcuding the sign up link to our webinar, and how to contact us for an informal 1:1 chat.
The client requests no contact from agencies or media sales.
PCS is looking to appoint a Technology Services Officer to the Technology Services Team.
The post will support the Technology Services Managers to create a skilled and effective team providing development, technical support and training to staff and other users in all aspects of digital and ITT services.
You will have a qualification in or experience of working with digital platforms or customer relationship management systems. All postholders will need training to acquire the ADX Administrative Essentials for New Admins in Lightning Experience certification, if not already held.
Salary and Location
- Band 3, London Spine points 33-29 or Regional Spine points 37-33
- Starting salary: London £43,715 p.a. rising to £48,846 p.a. in annual increments or Regional £39,403 rising to £43,715 p.a. in annual increments
- PCS Clapham or Regional PCS Office
Successful candidates for the Technology Services Officer will be able to demonstrate:
- Knowledge of customer relationship management systems, specifically Salesforce
- Experience in contributing to a project, using structured project management systems and processes
- The ability to identify technical problems and resolve them efficiently within set timeframes
- Providing technical support for helpdesk queries
- Planning and delivering training
The main duties of the Technology Services Officer role include:
- Assisting in preparing reports on system performance highlighting potential risks or malfunctions
- Assisting in the development of a high level of proficiency in PCSs Technology tools e.g. our CRM, membership database, digital applications, bulk email and social media platforms
- Working as part of the Technology Services team on the database and integration, automation and change projects
- Working with the Technology Services manager to build and maintain analytics that measure the effectiveness of digital applications for staff and members
Closing date: at 12 midday on Tuesday 15 July 2025
Interviews will be held by Zoom: Thursday 31 July 2025
About PCS
PCS is the Public and Commercial Services Union, representing many thousands of members working in the civil service and related areas.
Employer Benefits
You will have access to a generous package of staff benefits including
- flexible working (including hybrid working)
- childcare and family support
- generous maternity/paternity leave
- 32 days leave and Christmas closure
- pension scheme
- employee assistance programme
Learning and Development
The union offers a wide range of learning and development opportunities. We will work with you to support your continued professional development.
PCS Recruiting Process
We use CVMinder to manage all recruitment activities. It helps us to maintain our commitment to equality and diversity by ensuring that we are fair and compliant with our recruiting practices.
Applications must be received by the closing date and time specified.
Candidates invited for interview are required to make themselves available on the date/s specified. Interview dates cannot be changed to accommodate candidates who are unavailable to attend on the specified date.
- CVs will not be accepted. Please see the job description/person specification and follow the application process.
- PCS is working towards equal opportunities and is positive about disabled people.
- All posts can be considered on a full-time, part-time or job share basis.
Please view our guidance for applicants.
JOB DESCRIPTION: TECHNOLOGY SERVICES OFFICER
Ref: 0425
Grade: Band 3, London/Region
Salary:
London Spine points 33-29
London Starting salary £43,715 p.a. rising to £48,846 p.a.
Regional Spine points 37- 33
Regional Starting salary £39,403 p.a. rising to £43,715 p.a.
Location: London or Region
Purpose of the job:
To assist in maximising the potential for union growth, development and success through managing, co-ordinating and supporting the work of the department/unit, in line with PCS policy and our ethos as an organising union.
Responsible to: Technology Services Manager
Responsible for: Staff in Bands 1 and 2 (where appropriate)
Contacts
External:
Contractors, suppliers, and service providers, PCS Union Representatives, Members, Government Departments, Employees of other trade unions, TUC, Employers, legal and other professional
Internal:
Service users, staff, senior lay officers, senior full-time officers
Main duties and responsibilities
1. Systems Management General
- Assist the line manager by monitoring development initiatives and ensuring work completed meets the requirements within the given time frame. Report to line manager as appropriate
- Assist in preparing reports for line manager on system performance highlighting potential risks or malfunctions
- Assist in ensuring commissioned and installed new applications and customised existing applications are fit for purpose
- Support line manager by making as appropriate where new systems are designed that could be applicable to the wider union
- Assist in the development of a high level of proficiency in PCSs Technology tools e.g. our CRM, membership database, digital applications, bulk email and social media platforms
- Work as part of the Technology Services team on the database and integration, automation and change projects
- Assist the Technology Services team in development to deliver high quality digital solutions
- Ensure that the views of users are reflected throughout the development and delivery of digital applications
- Explore and recommend new digital applications and developments to the Technology Services team based on best practice and user feedback
- Ensure a high standard of accessibility and usability across our platforms at all times
- Contribute to project-based work, using structured project management systems and processes
- Work with colleagues across PCS to deliver change through the Technology Services teams work
- Work with the Technology Services manager to build and maintain analytics that measure the effectiveness of digital applications for staff and members
- Respond to data integrity issues reported to the Technology Services team and create solutions to those issues
- Participate in the review and installation of managed packages on the digital platform
- Support the Technology Services manager where required to ensure sufficient maintenance and security of the Salesforce platform
- Document any changes made to the digital platform through both maintenance of existing functions and development of new applications
- Continuously review the efficiency of PCSs digital platforms
- Monitor the departments compliance with legal issues such as accessibility, copyright, and data protection
- Communicate recent additions/changes to staff and members
- Support the process of providing suitable equipment, software and reasonable adjustments arising from DSE risk assessments and other identified needs
2. Systems Management Digital
- Comply with maintaining database results through the set protocols and standards and controls for data processing
- Monitoring database efficiency through the reporting and analysis tools
- Support line manager with preparations for database expansion by studying plans and requirements
- Assist line manager to coordinate, design, programme and create complex query definitions to extract accurate data
- Support the continued development and implementation of Salesforce by working with line manager and external contractors
- Support the upgrading of software by assessing transaction processing and database production options
- Maintain database performance by troubleshooting problems using internal or external resources
- Assist in the security of database by developing policies, procedures, and controls with the data protection officer
- Assist in training others in how to input and extract data
- Ensure the requirements of users are established, monitoring user access and security
- Communicate regularly with technical, applications and operational staff to ensure database integrity and security
- Assist with writing database documentation, including data standards, procedures and definitions for the data dictionary (Meta data)
- Deal with reporting fault mechanism within Salesforce
3. Systems Management Networks and Infrastructure
- Assist with the development and make best use of ITT office systems including ensuring staff are appropriately trained, regularly reviewing existing systems, and ensuring consistency and organisational best practice across systems and procedures and their practical application, including helpdesk and technical support where appropriate
- Assist with implementing an ongoing development and monitoring process for systems including managing resources, gathering, monitoring, collating, and reconciling information, checking allocations, preparing reports, and highlighting budget over- and under-spends
- Support the statistical systems to produce reports and analyse information i.e. budget reports, room bookings, and video conference/zoom usage statistics
- Assist with liaising with software and hardware suppliers, and other key contacts on resolving issues, providing advice, etc.
4. Training and support
- Train staff members and lay officers in the use of PCSs analytical tools
- Develop good working relationships with colleagues
- Provide ongoing support and advice to staff and other members of the Technology Services team
- Draft guidance and advise PCS staff and other contributors about Technology strategies relevant to their specific needs
- To proactively develop Technology skills through training courses, and using on-line resources
5. People Management (where appropriate)
- Manage work allocation and workflow, future planning and support for team/line manager
- Motivate and manage individuals and the team as a whole to provide a high standard of service
- Check work standards and maintain consistent quality of delegated tasks
- Seek to continuously improve the effectiveness and efficiency of the team
- Through induction, the appraisal system and one-to-ones, identify staff training and development needs, train or organise formal/informal training
- Proactively promote diversity issues in line with the wider PCS approach
- Apply the staff conduct policies as and when required e.g. discipline, grievance, capability, dignity at work and IT security policies
- Ensure that the health, safety and welfare of staff is maintained and improved, in accordance with PCS and statutory policies
- Deputise for line manager when required
6. Team Working
- Proactively promote team working
- Initiate, organise, lead and participate in team meetings as appropriate
- Maintain high levels of confidentiality of sensitive issues at all times
- Provide assistance to team members
7. General
- At all times implement and promote the PCSs Equal Opportunities Policy and adhere to the PCS Values
- Take due and reasonable care of self and others in respect of Health & Safety at Work
- Participate in appraisal, training and development systems
- In all work activities, comply with data protection legislation and PCSs requirements for the protection of personal information and the privacy of individuals
- Act in a manner that enhances the work of the PCS and its overall public image
- Such other duties that may reasonably be required and which are within the level of the responsibility of this post
- Willing to work outside normal office hours and location subject to personal circumstances, and advanced notice
Person Specification: TECHNOLOGY SERVICES OFFICER
Ref: 0425
Date: July 2025
Location: London/Region
ESSENTIAL FACTORS
QUALIFICATIONS
- Qualification in or experience of working with digital platforms or customer relationship management systems, specifically Salesforce
EXPERIENCE
- Providing support and advice to colleagues
- Experience of applying usability and accessibility best practice
- Planning and delivering training
TRAINING
(including continuous professional development)
- Evidence of ongoing training and personal development
- Willingness to undertake further learning and development, specifically the ADX201 Administrative Essentials for New Admins in Lightning Experience certification
- Commitment to undertake job-related training
- Commitment to participation in the appraisal and development review process
- Commitment to staff development
KNOWLEDGE
- Customer relationship management systems, specifically Salesforce
- Databases
- Agile Project Management
- Digital application coding or configuration management
- User centred design and current usability testing procedures
- Knowledge and understanding of trade unions and work of the public sector
SKILLS
- Design and implementation of work processes
- High standard of communication skills
- High level of problem solving, analytical and collaborative skills
- Attention to detail and systematic working
- Ability to work using own initiative
- Excellent project management skills
OTHER
- Commitment to the application of equal opportunities policies and practices at work
- Willing to work outside normal office hours and location
- Attend Annual Delegate Conference as required
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you want to work with a leading advocacy charity organisation supporting those in need?
Do you have experience managing contracts in the third sector, particularly within health, social care, or community services?
Are you passionate about ensuring public service contracts deliver real impact for vulnerable people?
Then come and join us here at VoiceAbility.
We have an exciting opportunity for a Contract Manager to join our team in the South Region to lead on the delivery and development of advocacy contracts across VoiceAbility’s portfolio. This is a permanent role, working full time, 35 hours a week. Reporting directly to the Operations Manager, you will play a key role in ensuring our commissioned services meet and exceed expectations. You will be responsible for monitoring contract performance, analysing complex data, and ensuring compliance with KPIs, quality standards, and third sector funding requirements.
About us
VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of commissioned contracts funded by local authorities, NHS trusts, and third sector partners.
We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most. For more information on what Advocacy is and the services offered then please visit our website.
About you
We are looking for a skilled and experienced contract management professional with a strong understanding of third sector commissioning and service delivery. You will have a proven ability to manage and monitor complex contracts, ensuring compliance with service level agreements and funding conditions. You’ll be confident in building and maintaining relationships with commissioners, funders, and delivery partners.
You will be highly numerate, with excellent analytical skills and the ability to produce clear, insightful reports that demonstrate impact, value for money, and continuous improvement. You’ll be comfortable working with data to identify trends, risks, and opportunities, and will support operational teams to address underperformance and drive service excellence.
We are looking for someone who can balance the retention of existing contracts with a proactive approach to identifying and supporting new opportunities for growth and innovation in the third sector.
Benefits
28 days annual leave plus bank holidays (pro-rata for part-time colleagues) rising to 30 days upon 5 years’ service
5% employer pension & minimum 3% employee contribution
Salary sacrifices pension scheme
Separate Life Assurance Cover (equivalent of two times your annual salary)
Staff discount scheme including retail discounts, entertainment, holidays, gym membership etc
24/7 Employee Assistance programme
Access to remote counselling service
Paid Disability Leave
Paid compassionate Leave
Home Working Allowance
Support with continuous professional development
Access to Clifton Strengths Coaching for development
Personal Development Plans
How are staff supported to work remotely?
VoiceAbility has a small number of offices. All Employees are homebased meetings will be held online as well as in person in the relevant community.
When you need to travel for work, expenses will be paid (mileage or public transport costs).
VoiceAbility offers the usual regular manager one to ones, Staff forums and communities of practice depending on role. Team meetings with a mix of virtual and in person approach.
Equality and Diversity
VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.
VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact us for further options.
How to apply
To apply for this role please sign up for a recruitment account by visiting our webspage then follow the instructions to create your account, upload your CV, and complete our short application form.
Important Dates:
Closing date for applications; 5pm on Tuesday 15 July 2025 however, VoiceAbility reserve the right to withdraw this vacancy before this date.
Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification.
Hint: you can use work, personal and/or voluntary experiences, and examples to tell us why you should be our next Contract Manager.
Want to know more about VoiceAbility and the role?
Please visit our website,We look forward to hearing from you.
The client requests no contact from agencies or media sales.
Are you an experienced ICT professional who enjoys solving problems and supporting others to work efficiently?
This is an excellent opportunity to join our team as an ICT Officer, helping to maintain our systems, support users in their use of technology, and ensure the smooth running of day-to-day technology operations across the MND Association.
As an ICT Officer, you'll be part of a supportive team delivering high-quality ICT services and support, playing a key role in ensuring staff and volunteers have the tools they need to work effectively. You'll bring solid technical knowledge and a collaborative approach, with the ability to explain technical issues clearly, work well under pressure, and provide reliable support.
Alongside day-to-day responsibilities, you will also support a range of technology projects as part of continuous improvements at the MND Association. This includes contributing to the implementation of new systems such as CRM, applicant tracking and HR systems. The role will also support future developments to enhance service desk delivery and improve the use of the Microsoft 365 platform, such as SharePoint, OneDrive, and other key systems across the organisation.
Key Responsibilities:
- Provide first and second line technical support for hardware, software and telecoms services
- Provide advice, training and documentation for staff and volunteers across the MND Association, both office and regionally based
- Support and maintain Microsoft 365 services and communication systems
- Configure and manage ADS, DNS, DHCP, Group Policy and Intune settings
- Set up and manage telephony systems, including Teams and voicemail services
- Maintain and document network cabling and infrastructure
- Prepare and configure client devices, and apply service packs and updates
- Set up and induct new users and manage access permissions for new starters and leavers
- Support equipment management for meeting rooms and shared devices
- Assist with project delivery and disaster recovery testing
About You:
- Strong understanding of networks and Windows operating systems (including ADS, DNS, DHCP, Group Policy)
- Knowledge of Microsoft 365, Windows Server, Exchange and Intune
- Experience providing IT support and training to users with varied levels of experience
- Able to manage patching, system testing and setup of Windows-based devices
- Familiar with mobile telephony and communication systems
- Skilled in Microsoft Office and working in a hybrid team environment
- Logical thinker with strong problem-solving skills and attention to detail
- Organised and able to prioritise multiple tasks effectively
- Empathetic approach to user support, with clear communication skills
About Us:
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
What We Offer:
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
- 24/7 GP access via phone and video.
- Life assurance and confidential counselling helplines.
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
- Access to Benefit Hub for discounts on everyday shopping.
- Enhanced pension scheme.
- Opportunities for training and personal development.
- Hybrid working.
The full job description is available in the candidate pack.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office a minimum of 2 days per week. With flexibility to attend the office more regularly in line with business requirements.
This is a hybrid role based in Northampton, with occasional travel to our London office.
We are open to part-time applications or job shares - please indicate your preferred working arrangement in your application.
How to apply:
Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.
- Working knowledge of computer networks and experience supporting, maintaining and configuring MS Exchange, Microsoft 365 apps and Windows Server operating systems.
- Strong customer service skills with experience of delivering support, advice and training to end users with varied IT literacy. Including the ability to relate problems and solutions in a non-technical way.
- Ability to manage and prioritise tasks, think logically and demonstrate problem solving skills.
Important Information:
- We may close applications early if we receive a high volume, so early submissions are encouraged.
- If you require sponsorship for this role, please clearly indicate this in your application.
- Depending on the role, a DBS check may be required.
- If you need reasonable adjustments during the application or interview process, please contact us for support.
- We are happy to consider alternative application formats for those who find the online form challenging.
If you're ready to take the next step in your ICT career and want to make a meaningful contribution, we'd love to hear from you.
The client requests no contact from agencies or media sales.
One in four of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses. Together we will be unstoppable.
The Community Energy Adviser will deliver energy support sessions in local communities, empowering individuals and families through workshops and one-to-one support. The focus will be on assisting those facing challenges with their energy needs by providing practical advice, support, and advocacy on energy conservation, switching providers, and accessing grants or benefits.
Fixed term until March 2026.
Full time - 35 hours a week
The hours for this role will be varied over shift patterns from 8am to 8pm Monday to Friday and may also include some Saturdays.
Location: Scope's London office and remote working is offered around meetings and workshops.
The role will require travelling in London and the surrounding area.
The Role
In this role you will be:
- Planning and delivering engaging and informative energy support workshops within local communities, tailoring content to meet the diverse needs of attendees.
- Providing one-to-one support to individuals requiring more in-depth assistance, including conducting home energy assessments and offering tailored advice.
- Collaborating with local organisations and stakeholders to identify and reach out to communities and individuals who would benefit most from energy advice and support.
- Developing and distributing educational materials on energy saving, bill management, and the benefits of renewable energy sources.
- Tracking and evaluating the impact of community sessions and one-to-one interventions, adjusting strategies to improve outreach and support effectiveness.
- Maintaining up-to-date knowledge of energy sector developments, including changes in legislation, available grants, and best practices in energy conservation.
For more information about the role’s responsibilities, and the skills and experience required please use the apply link to go to the job description.
About You
- You will have excellent communication skills both verbal and written to be able to support communities and individuals who would benefit most from energy advice and support.
- You will be able to plan and deliver engaging and informative energy support workshops within local communities, tailoring content to meet the diverse needs of attendees.
- You will be able to show empathy and be able to respond positively to change while being able to deal effectively with conflicting priorities will allow to succeed within this role. The service will help customers through their unfair extra costs and additional vulnerability to fuel poverty.
- It is essential that you have a good working knowledge of IT including Microsoft Office Products
- You will bring drive and enthusiasm to your role and can demonstrate that you care passionately about improving the lives of disabled people and their families. It is desirable that you have a good knowledge of Energy and Utilities advice.
Please make sure you explain in your application, with examples, how you can meet these important skills.
We ask you to show an appreciation of Scope’s values and our ambition of everyday equality for disabled people.
Our values are being pioneering, courageous, connected, open and fair
By living our values and trusting each other, we give our colleagues freedom and space to be creative, push boundaries and change minds.
How to apply
Click the apply button to create an account and complete your application form.
We welcome all applications by 11:59pm GMT on Thursday 17 July 2025.
Are you looking for a new challenge?
Do you have experience of working within drug services and with volunteers?
Do you have relevant experience? This might be alcohol, injecting drug use, viral hepatitis or other liver disease. Have you supported anyone who has?
We are looking for self-motivated individuals who like to be part of a team but equally can work on their own. The post holders must have a desire to make a difference in promoting hepatitis awareness & liver health among services and affected communities and by increasing access to hepatitis treatment and liver disease care. We are looking for a passionate and skilled peer lead who will work on the Community Liver Health Bus and in community outreach locations in South West London
We are a patient-led organisation – you will be working in an environment where the patient/service user/client is placed at the centre of all that you do.
The post holder is required to hold a clean driving licence.
The Hepatitis C Trust is a charity dedicated to eliminating hepatitis C in the UK by 2030.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: A level Group Tutor Contractor across Chemistry, Maths and Physics
Salary: £35 per tutorial
Reporting to: Group Tuition Manager
Contract: For the 2025/26 academic year with the option to renew at the end of the year
Job Location: UK (nationwide, remote)
Successful candidates must have the right to work in the UK by the time employment commences
Interview Date: May - July
Start Date: Between September and November depending on student demand for tuition subject
We are currently looking for Chemistry, Maths and Physics tutors. Recruitment is limited to these subjects as applications for all other areas have closed due to high demand.
About the Role
Are you an experienced A level tutor? Can you support under-resourced young people to reach their full academic potential?
We are looking for passionate and qualified A level tutors to deliver high quality group tuition to our cohort of almost 1,000 students. This is an exciting opportunity for experienced tutors with a love of learning to help bright students overcome barriers to academic achievement. Tutorials are delivered online to groups of up to 4 students via our bespoke online learning platform.
Tutorials generally take place between the hours of 3pm and 8pm on weekday evenings, with flexibility around the schedules of our tutors and students.
About the Organisation
We believe that every young person should have the opportunity to fulfil their potential and make the most of their education. We are passionate about reducing the educational barriers our students face, helping them to pursue a career in their chosen field and follow their dreams.
Our mission is to support students from under-resourced backgrounds to access top universities, through a unique combination of tuition and in-school mentoring. We work with them to make good applications, get the grades and transition to university.
The programme combats educational inequality and improves social mobility by raising students’ grades and supporting them to understand the pathway to a top university. Students who receive support from our programme are 50% more likely to attend top universities as statistically similar students, according to UCAS.
Role Responsibilities
- Lead weekly hour-long tutorials with your tutor group(s), via The Access Project’s online learning platform
- Responsively plan and deliver stimulating, high quality tuition in line with our Quality Assurance Framework
- Effectively monitor and assess student progress, providing feedback when requested
- Complete weekly attendance forms, supply monthly invoices, and complete other administrative duties as required
- Participate in our observation and feedback process, taking advantage of continuous professional development opportunities
- Follow The Access Project’s safeguarding policies, supporting the wellbeing of your students at all times
Person Specification
- At least two years A level teaching and/or tutoring experience
- Positive, engaging and flexible teaching style
- Familiarity with and strong knowledge of relevant exam boards and specifications
- Evidence of ability to tutor one or more of the following subjects to A level standard: Chemistry, Maths and Physics
- Ability to commit to weekly hour-long tutorials at the same time each week over the academic year
- UK based, with the right to work in the UK
- Passionate about The Access Project’s mission
Safeguarding Statement
The Access Project is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.
Why Work at The Access Project?
People who work at The Access Project are motivated by the desire to create a fairer society. We all play an active part in achieving the mission to help students from under-resourced backgrounds access top universities.
We engaged with staff across our organisation and co-created the Equality, Diversity and Inclusion vision and strategic objectives. Our work on this is ongoing to ensure The Access Project can foster an equitable place to work.
We value every individual who works at The Access Project, and we have a wide range of benefits that make this a rewarding place to work. In our last staff engagement survey, 90% said they are proud to tell people they work at The Access Project.
Our Values
Empowerment
We support students and our people to develop the skills and knowledge to accomplish their goals.
Courage
We encourage our students and our people to be authentic, innovative, and ambitious in order to reach their full potential and deliver our mission.
Impact
We evolve our programmes through an evidence-led approach, supporting our students to achieve their best outcomes.
Inclusion
We respect and value individuality and engage diverse voices to achieve our mission.
Ownership
We hold ourselves accountable in all our actions and efforts. We ask, “What can I do to improve my results?”
Equal Opportunities Statement
The Access Project aspires to represent the diversity of communities across the UK at all levels of the organisation and proactively takes steps to support this. We are committed to creating a culture where the experiences and voices of people from marginalised backgrounds are listened to and valued; where their skills are appreciated; and where their talents are nurtured and encouraged.
The Access Project is an equal opportunities employer and we welcome applications from people from all backgrounds. If you believe you have most of the skills to fulfil the role we encourage you to apply. Amongst staff at our organization, there is under-representation of people who are Black, Asian or people from ethnic minority backgrounds, disabled, care-experienced, from low socio-economic backgrounds, and who are LGBTQIA+. We particularly welcome applications from people with lived experience in reference to our mission.
We are proud to be a Level 1 Disability Confident employer. If you require any reasonable adjustments please contact us.
Disclosure of a Criminal Record
The Rehabilitation of Offenders 1974 (Exceptions) (Amendment) Order 1986 applies to posts where there is access to children. This means that applicants for employment that involves working with children and young people must disclose anything listed in their criminal record, with the exception of protected cautions and convictions. All Disclosures are carried out in the strictest confidence and are made only in connection with your application for employment and for no other purpose. The application for a DBS check at a level appropriate to the job role will be activated before your first day of work. Members of staff who are not eligible for a standard or enhanced DBS check are required to undertake a basic DBS check only in line with legal requirements. If you are selected for appointment to the role, you will be subject to this procedure.
Present or Most Recent Employment
It is important to give full information, including the organisation you work in, or most recent employment if not currently working, full dates, address, and explanation of any gaps in employment.
References
All appointments are subject to verification of employment and suitability of the candidate for the post applied for. We reserve the right to approach any previous employer for a reference and to verify their identity but will request your permission before doing so. If you have experience of working with children, please include this as one of your references.
Education, Qualifications and Training
- Ensure you give all the information requested, including dates, establishment where you studied and make clear the level of any examinations e.g., GCSE, GCE 'O' Level or 'A' Level or equivalents etc. and the grades you obtained. Also include any skills training you have had. You will be required to produce original documentary evidence of any qualifications relevant to the job, and these will be detailed on the person specification
- Proof of qualification is required before the appointment is confirmed
We support young people from under-resourced backgrounds to raise their aspirations, access top universities and achieve social mobility.

The client requests no contact from agencies or media sales.
In the spring of 2025, the Vivensa Foundation launched its new strategic framework and identity. Formerly known as the Dunhill Medical Trust, it was back in the 1980s that our founder's niece recognised that the shifting demographics would drive a need for investment in a high-quality research base to improve our understanding of the mechanisms of ageing and ageing-related disease, together with the delivery of innovation to improve health and social care services for older people.
Our charitable objects were never more relevant than they are today and the opportunities are immense to support our academic and clinical researcher community to make real systemic change.
Today, we are the stewards of an endowment valued at around £170M, and have committed to distributing at least £30M over the next five years in in grant funding. We have also ring-fenced a part of our endowment for social investment. You can read more about our Strategic Framework here.
We now have a full time, permanent vacancy for an aspiring grants management professional to help us to deliver our strategic plan. As a member of the Grants Team and reporting to the Director of Research, you will be a primary point of contact for organisations applying for funding for academic or clinical research, as well as working with the team to develop, implement and evaluate our funding streams. As such, you will make key contributions to the development and delivery of our core services, reinforcing our reputation for high quality and support for the research community. If you’d like to explore using your grants management experience or research training in a subject area relevant to the work of the Foundation in a slightly different context, identify with our values and have the great attention to detail, flexible “can do” attitude and restless curiosity essential to the success of a small, expert team, go to our website to download the full job description and person specification and find out how to apply.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Two Rhythms is seeking a dynamic Business Manager to spearhead their operational and financial success, ensuring the charity's sustainability and growth. This pivotal role involves driving earned income, managing financial health, and expanding the reach of their therapeutic arts programs across South Wales and the UK.
The Business Manager will oversee the operational and financial management of the charity, ensuring the organisation is efficient, sustainable, and aligned with its mission. They will focus on earned income generation and working to increase it in line with the business plan. They will be outward-facing, generating new business with local authorities, care providers, schools, hospitals and hospices. They will work closely with the CEO, and Head of Programme to introduce the 2R programme to new guests across South Wales, and with the Membership Officer to extend our membership programme across the UK.
The Business Manager will play a crucial role in managing the charity's financial health, ensuring resources are effectively utilised to support its mission and goals. This hands-on role involves overseeing financial planning, budgeting, reporting, and compliance while supporting their leadership team colleagues with financial insights and strategies.
They will prepare reports for the management team, CEO and Trustees as required and they will liaise with our external accountants, helping to prepare annual accounts and other statutory documents.
DUTIES AND RESPONSIBILITIES
OPERATIONAL
1. Business and Operational Management:
- Oversee daily operations, ensuring efficiency and effectiveness across departments.
- Design and implement new processes to monitor trading performance.
- To act a responsible point of contact for managing day-to-day facilities and building issues.
- Management of external contracts relating to facilities and running of the organisation.
- Review environmental considerations of the organisation in-line with the requirements and policies of our funders, landlords and partner organisations.
- Support the administration of session bookings, liaising with finance and management colleagues.
2. Compliance and Governance:
- Working as part of the charity’s Safeguarding team helping to ensure best practice across the charity’s activities and operations. (Appropriate training will be provided)
- Ensure the charity complies with relevant financial regulations and reporting requirements.
- Manage risk and protect the charity’s financial reputation and assets.
- Maintain accurate records and policies, working closely with trustees or board members.
FINANCE
3. Financial Management and Planning:
- Prepare and manage budgets in collaboration with the leadership team.
- Monitor and control income and expenditure to ensure financial sustainability.
- Develop financial forecasts and plans to support strategic decision-making.
- Manage invoicing, liaising with external clients and contractors with respect to debt management, reviewing and improving booking processes where necessary.
4. Accounting and Reporting:
- Maintain accurate financial records and oversee day-to-day bookkeeping.
- Prepare monthly management accounts, including variance analysis.
- Produce annual financial statements and manage the year-end accounting process.
5. Donor and Grant Management:
- Track restricted and unrestricted funding, ensuring proper allocation and reporting.
- Provide financial reports and updates for donors and grant applications.
PEOPLE
6. Supporting Stakeholders:
- Work closely with trustees and the senior leadership team, providing clear insights.
- Contribute to the charity's overall strategic planning and growth.
- Attend board meetings, ensuring accurate minutes and record keeping.
7. Leadership and Team Support:
- Work closely with Senior Management colleagues to provide strategic advice and insights.
- Manage and support staff, fostering a positive and productive work environment.
- Lead by example, promoting the charity’s values and mission in all actions.
COMMERCIAL ACTIVITY
- Work with the team to drive sales, pursue new clients and increase the charity’s earned income, collaborating with Programme, Membership and Marketing colleagues and the CEO to further the charity’s work.
- Lead on our engagement with the health and social care sector, including private and public organisations.
- Assist the CEO in submitting reports to funders, regulatory bodies, and trustees.
- Support the development of funding proposals with accurate financial input.
- Assist the CEO in building relationships with external partners and stakeholders, including corporate and commercial clients.
Utilising our unique, therapeutic arts programmes, we deliver long-lasting health and wellbeing benefits, enabling expression, connection and joy.
The client requests no contact from agencies or media sales.
Population Matters – Director of Fundraising and Engagement
Location: Home-based with occasional travel (and a regular presence in the office).
Salary: £70k per annum, reviewed annually.
Contract: Permanent, full-time hours.
Population Matters, the organisation shining a light on the impact our growing population is having on us and nature, is seeking a Director of Fundraising and Engagement to lead and inspire a passionate team towards achieving a global funding model that is diverse, sustainable and pioneering by 2030.
Population Matters is a small yet ambitious global organisation with a vision of a world in which our human population lives fairly and sustainability with nature and each other. With Sir David Attenborough as a patron, the charity works to campaign, inform, undertake research and do all they can to encourage an open fair-minded and constructive debate about population to achieve a better future for people and the planet. They aim to create a wave of public awareness and corresponding policy action on a growing population and unsustainable consumption.
This is an exciting time to join the organisation with a revised vision, mission and values, in conjunction with a new global strategy for 2025-2030 launched earlier in the year.
The role of Director of Fundraising and Engagement will play a pivotal part in bringing the organisation’s five new strategic goals to life through targeted fundraising work made possible through strong relationship management, influential fundraising and engagement activity and effective partnership building with key stakeholders and donors. Using a test and learn approach, you will develop a diverse range of donors, allies and influencers who care about the planet and who will support and amplify the charity’s work. The role will also be responsible for exploring global funding opportunities around the creation of new regional hubs and ensuring that Population Matters’ fundraising is supported by clear, compelling, positive, targeted communications.
The role will also sit on the Senior Leadership Team (SLT), working collaboratively with the CEO and other Directors to ensure the organisation delivers impact across its strategic goals.
The successful candidate will have a strong track record in successfully developing and implementing fundraising strategies or plans, including leading a high performing team, as well as experience of securing funding from international sources or experience working in an international/global context. You will also have demonstratable success in developing and/or delivering an individual giving or legacy programme as well as a philanthropy or grant-seeking function.
You will have strong relationship building skills with major donors and individual supporters, able to align their giving needs with Population Matters’ work. Excellent communication skills will be combined with a resilient and optimistic approach and the ability to work independently with professional drive. Finally you will be passionate about the vision and mission of Population Matters.
Please download our Candidate Pack for further information [PDF], which includes details on how to apply.
Closing date: Monday 7th July, 9.00 am.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Want to play your part in transforming society?
You’re in the right place.
Resurgo and Citizen Church are partnering to establish a new charity, which will oversee the Spear South Wales programme. Initially, successful candidates will be employed by Citizen Church for a fixed term of six months while the charity is set up, following which they will transition into permanent roles, employed by the new Spear South Wales charity but still with a close connection to Citizen Church. This new structure will give the Spear programme long term stability and exciting opportunities for growth, and enable the new coaches to contribute to and shape the future strategy for the Spear South Wales programme at this key time.
The important stuff
Salary: £23,000
Hours: 9.30am – 5.30pm, Tuesday –Thursday, Part-time, (with some flexibility and occasional evening or weekend work for events such as Spear Celebrations)
Location: Citizen Church, Cardiff
Closing date: Friday 4th July (We are interviewing on a rolling basis and might close the application early if we find the right candidate)
Download the application pack for more information.
Personal qualities we’re looking for:
- An active Christian, able to personally represent the values and beliefs of Resurgo and Citizen Church, and a commitment to grow and learn spiritually and as a Christian leader
- A confidence in group facilitation, and a desire to learn and understand coaching techniques
- Passion for social justice and for working as part of the church to transform communities, especially supporting young people in employment or education
- An ambitious and self-motivated individual with the ability to prioritise workload, exercise initiative and work well under pressure
- Excellent communication and interpersonal skills
- High emotional intelligence, a sense of humour and fun!
Key Responsibilities
Spear Programme
- Lead group sessions of up around 10 young people, using coaching skills to transform their attitudes to their own ability and the workplace, and to raise their awareness and maximise potential in stepping into the world of work
- Prepare and deliver coaching sessions on a weekly basis and find creative ways of developing ongoing relationships with Spear Trainees. This includes running application workshops with past Trainees as well as maintaining records and reporting on statistics
Relationship management
- Build and manage relationships with a variety of stakeholders, including referrers, local businesses, and other organisations
- You will support with job fairs, mock interview days and welcoming external visitors to the centre
Church Community
- Spear South Wales is run in partnership with Citizen Church, meaning you will work alongside a vibrant church staff team and have the support of the church in the running of the programme
- You will be required to establish a personal presence within the community, and build a strong and committed network of supporters in the partner church. While it's desirable that this is your regular place of worship, we would consider candidates already in other local churches who are unable to move
With young people, with organisations, for society.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Data Officer
We are looking for a Data Officer with a keen, analytical mind who is comfortable working with large datasets to be a Data Officer within the Knowledge and Insight team.
Position: SIT53 Data Officer
Location: Home-based, UK, Nationwide. However, occasional travel will be required as part of this role (may include team meetings or other work related meetings)
Salary: Circa £32,100 per annum (inner London weighting £3,950 per annum or outer London weighting £2,275 per annum may be applied in accordance to where you live)
Hours: Full-time, 35 hours per week
Contract: Permanent
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: 11 July 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role.
Interview Date: To be confirmed
Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
Reporting to the Head of Data Services, the Data Officer will meet data needs relating to the management and delivery of supporter and engagement products. You will work alongside three other Data Officers to assess, prioritise and provide solutions including the building of data selections and journeys for direct marketing purposes and the running of supporter data imports and exports.
Experience of using CRM Dynamics, Faststats and PeopleStage and or any Donor CRM for marketing purposes will make you a person of interest to us. We will support you in learning to use any of the tools and applications used and actively encourage the development of your data and analytical skills. Communication skills play a key part in this role, because you will need to be able to talk through or present selections or solutions to stakeholders.
Key responsibilities will include:
- Delivering data selections, Building automated journeys for fundraising and engagement activity to support increased income generation and supporter retention, ensuring communications are delivered to agreed Service Level Agreements.
- Providing reports and data sets to supporter product owners, managers and delivery staff to help them maximise the impact of activities.
About You
You will have a proven record of:
- Working with large datasets for marketing purposes and provide solutions and or data in response to enquiries from colleagues and other teams.
- Using a relational customer/supporter database to import and export data to and from external suppliers; including data mapping and the design of appropriate import processes.
- Use of a marketing automation tools such as Faststats and PeopleStage.
Please submit your CV and a supporting statement of no more than two pages demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.
To fulfil the role you must be resident in the UK and have the right to work in the UK.
When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role.
Please submit your CV and a supporting statement of no more than two pages demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.
If you are applying under the Disability Confident scheme, please indicate this in your supporting statement.
Finding strength through support
The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.
They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.
It’s only thanks to the generosity of supporters and donors that they can provide vital support.
The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.
The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.
A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.
You may also have experience in areas such as Data Officer, Data Manager, Database Officer, Database Manager, Data Marketing Officer. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Senior Housing and Welfare Advice Worker - The Manna Society
Job Description
Who we are
The Manna Society is an ecumenical Christian organisation and registered Charity. It runs the Manna Day Centre at 12 Melior Street, London, SE1 3QP, the largest day centre working with homeless & vulnerable people in the London Borough of Southwark.
What we do
The Manna Day Centre, a drop-in Centre for homeless and long-term unemployed single men and women, is run by a team of project workers under the Director, who are responsible for its smooth operation. Basic Services offered include food, showers, clothing, housing & welfare advice, medical care, and access to laptops. The Centre opens to the service users 7 days a week, 8.30 a.m. – 1.30 p.m.
The Advice & Welfare team functions centre around finding accommodation, welfare benefits, debt management, sustainment of tenancies and support in becoming “job-ready”. Clients may approach us with other issues, and it will be the Advice & Welfare team’s collective responsibility to decide whether the matter can be managed within the team or requires external input/expertise e.g. immigration issues and refer/signpost accordingly. The focus is on delivering practical solutions to client issues.
Our advice sessions run from 9.30 am to 1.30 pm. The sessions offer a mix of appointments and drop-in opportunities for existing users of the Advice & Welfare service and those who are new to the service
Working Hours
The working week for this particular post is Monday to Friday, 9.00 a.m. to 4.00 p.m. each day. Annual leave is 25 days plus time in lieu of bank holidays worked. The annual salary for this post ranges from £33,775 to to £41,359. The starting salary will be dependent on your experience.
Reporting
The Manna Society operates in a collegiate manner but ultimately the Director is responsible for all staff matters. The Manna Society is an Equal Opportunities employer. Wherever possible, decisions affecting the running of the Centre are taken collectively by the team and the Director. In the event of any policy disagreement, the Director’s decision will be upheld.
Ethos
All staff will have a commitment to homeless people, which includes empathy, acceptance and respect. They will also work for necessary social change to ensure justice for homeless and poor people. Responsibilities are shared among the team according to needs, skills and aptitudes.
Responsibilities – Advice & Welfare Work
a) Lead and manage other members of the team through supervision, advice & welfare meetings etc in coming to agreement on implementation of policies and procedures tasks and pathways for client cases.
b) To manage a caseload of clients as agreed with the Director and the Advice & Welfare team representing/advocating for the client, as necessary
c) To help develop partnership and networking opportunities to expand our repertoire of providers in housing and other key areas
d) Keep up to date with appropriate legislation and policies. In doing so, attend relevant training to deliver “best advice” and make recommendations/research required training for other members of the Advice & Welfare team
e) Write reports and deliver statistics on your clients as required
f) Maintain confidential records and administrative systems including database, block grants and petty cash systems amongst others
g) Contribute newsletter articles on a quarterly basis
h) Attend team meetings of all staff as required
i) Ensure compliance with all society policies relating to Advice & Welfare and the centre
Responsibilities – Administration
As the senior worker in the team, you will be expected to assume responsibility/provide support in the following areas:
a) Providing statistical analysis and reporting as required by LB Southwark grant which supports the cost of running the Advice & Welfare team in part
b) Providing ad-hoc reports/case studies to support external grant applications on behalf of the society
c) Support the Safeguarding Lead (the Director) in producing the Safeguarding policy and associated materials, ensure that the Advice & Welfare Team have up to date Safeguarding and Prevent training
d) Manage all formal Subject Access requests in line with the Data Protection Act 2018 and support members of the team undertaking SARs on behalf of Advice & Welfare clients
e) Manage and disseminate all private rented property vacancies to the curated list of recipients on a daily basis
f) Assume responsibility for the database to maximise efficiency and ensure that all records are maintained to enable production of reports
g) Maintain all grant spreadsheets for accuracy and in readiness for annual accounts/audits
h) Be responsible for managing regular Advice & Welfare meetings and subsequent actions arising from those meetings
i) Prepare Advice and Welfare presentations for bi-monthly management committee and attend said meetings
These are the principal responsibilities. However, the Director may require staff members to undertake other duties, as and when circumstances dictate – for example, staff/volunteer shortages, holidays, special occasions, etc.
The closing date for applications for this post is Wednesday 23rd July, followed by interviews on Wednesday 30th July 2025.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About The Role
We are looking for an Operations Administration Assistant to provide efficient and proactive administrative and operational support to the Senior Management Team, and the wider operations and regional team as required. This role is pivotal in ensuring the smooth delivery of services by coordinating documentation, supporting data processes, and assisting with project implementation across the Trust’s care environments.
Key Responsibilities
1. Executive & Team Support
- Managing calendar, travel bookings, and expense submissions.
- Prepare and format professional reports, presentations, and briefings.
- Assist in producing communication materials, including brochures and digital content.
2. Operational Coordination
- Monitor and report on incidents, accidents, and key compliance data across services.
- Collate and maintain the KPI data from care homes and villages.
- Manage the rollout and filing of operational documents and ensure version control.
- Support collection and sharing of service updates with internal stakeholders.
3. Project Support
- Assist in implementing strategic and business continuity plans.
- Coordinate with general managers and regional managers to track project milestones.
- Maintain project documentation and follow up on action items.
4. Administrative Services
- Provide cross-functional administrative support to Operations, HR, and property teams.
- Maintain operational records, databases, and inventory systems.
- Schedule meetings, support event planning, and manage operational logistics.
5. Compliance & Process Support
- Ensure documentation and communications comply with the Trust’s policies and regulatory standards.
- Identify opportunities to improve workflow, data accuracy, and operational efficiency.
- Act as a point of contact for internal teams and external partners.
6. Executives’ PA Support
- To provide support and cover to the Executives PA as required.
About You
The ideal person will be friendly and approachable and understand the importance of attention to detail. It is important you have the ability to prioritise tasks, have a flexible approach and good time management skills. Excellent communications skills both written and verbal are essential.
Personal Specification
Skills & Competencies
- Highly organised with excellent attention to detail and follow-through.
- Strong written and verbal communication skills.
- Proactive, adaptable, and solutions-oriented.
- Strong interpersonal skills with the ability to build rapport across teams.
- High degree of professionalism and discretion.
Technical Skills
- Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook).
- Comfortable with data handling, formatting, and generating reports.
- Experience using project and document management tools (e.g., SharePoint, Teams, etc) is a plus.
Qualifications & Experience
- Degree desirable but not essential.
- Prior administrative experience in healthcare, social care, or charity sectors is advantageous.
- Basic understanding of financial processes and procurement is a bonus.
Working for Us
We offer a competitive salary, opportunities for professional development and progression and a supportive and collaborative work environment. You will enjoy access to a huge variety of benefits and services to support your well-being and throughout your career we will invest in you and you will enjoy additional support and benefits including:
- We will pay for your DBS / PVG disclosure certificate
- Induction and commitment to ongoing learning and development
- Wellbeing - free of charge access to an independent and confidential Employee Assistance Programme. This gives Colleagues and their family access to 24/7 365 support for a whole range of issues including physical, mental and financial issues.
- Access to Blue Light Card - discount service providing members with thousands of amazing discounts online and on the high street
- Aged 18-22 – we pay at least National Living Wage rate
- Pension contributions
- Paid holidays
- Free onsite parking
The client requests no contact from agencies or media sales.
The Therapeutic Service Co-ordinator & Clinician is a vital member of the DreamArts Core Team. This role combines project co-ordination with direct therapeutic support through our EXPRESS PLUS service and our work with young carers.
EXPRESS PLUS is a free therapy service based in Westminster offering weekly one-to-one or parent-child creative therapeutic support to young people aged 7–18 (or up to 25 with additional needs). It is the only service of its kind in the borough and we provide a safe and welcoming space for clients to explore issues such as domestic violence, sexual abuse, and suicidal ideation.
Sessions take place at three community venues and are delivered by qualified or qualifying therapists using a wide range of creative tools—arts and crafts, sand play, puppets, games—to help young people express themselves in ways that feel natural and safe. With an 80% retention rate after three sessions and two-thirds of clients from global majority backgrounds, the service has a demonstrable impact.
EXPRESS PLUS is proudly user-led. Young people are at the heart of every decision, and the service adapts to meet their needs—typically offering up to 18 weekly sessions, with flexibility depending on circumstances. We accept self-referrals from young people aged 14+, parents/carers, and statutory and voluntary services.
As part of this role, you will also deliver direct therapeutic support to young people with caring responsibilities. This includes offering weekly 1:1 sessions for three young carers and being part of a team facilitating monthly group therapy spaces.
We are looking for a team member who is passionate about the power of creative therapy to support young people. It also offers opportunities to case-manage three-to-four therapists and bring a therapeutic lens across all aspects of DreamArts’ work. We provide appropriate levels of clinical supervision plus a quarterly reflection space to support your professional development.
In in last year’s staff satisfaction survey 100% of team members felt inspired at DreamArts to do their best at their job, and 100% said that their voice and skills matter at DreamArts.
‘DreamArts has a profound impact on the lives of young people and is a model of exemplary practice.’ - The Royal Central School of Speech & Drama, Impact Study
DreamArts has a mission; to transform young lives by fusing arts and therapy.
For over two decades, DreamArts has worked directly in the community, making a difference to the lives of over 500 young people each year in some of London’s most deprived areas—empowering them to explore who they are, build positive relationships and develop emotional wellbeing.
Our award-winning projects put young people in control: from devising new mini-musicals and immersive theatre, to young carers curating photography exhibitions and young refugees touring their original beatbox plays across the UK. Alongside this, our free therapeutic services offer vital support as mental health crises among young people continues to grow.
DreamArts is committed to providing an integrative and inclusive programme and not to discriminate on the grounds of race, ethnic origin, nationality, or culture. We are also committed to being a more diverse and culturally representational organisation, therefore any applicant that identifies from a minoritised background and meets the essential criteria will be automatically selected for an interview.
The client requests no contact from agencies or media sales.