75 Supporter care assistant jobs

Are you passionate about creating memorable experiences and building meaningful connections? Do you thrive in a busy environment where no two days are the same? If so, we want you! 

As our Supporter Engagement Coordinator, you'll be an important point of contact, ensuring our audience members and supporters experience top-notch care and engagement. You'll play a critical role in our mission by coordinating events, managing communications, and supporting our vibrant community. You will ensure that the data on the College's CRM system is up to date and accurate. 

You will have the following 

• Customer Service Excellence: Proven experience delivering high-quality customer care, ideally in a fundraising, or educational setting. Ability to handle enquiries and complaints with professionalism and empathy. 

• CRM and Data Management: Strong working knowledge of CRM systems (we use Beacon) including data entry, segmentation, and reporting. Experience with data imports/exports and maintaining data accuracy. 

• Event Coordination: Experience planning and delivering events, including logistics, venue liaison, catering, and AV coordination. Comfortable acting as Duty Manager and supporting evening lectures and events. 

• Communication Skills: Excellent written and verbal communication skills, with the ability to engage supporters, respond to enquiries, and write engaging responses. 

• Digital Literacy: Proficient in Microsoft Office Suite (Word, Excel, Outlook), Eventbrite, and online giving platforms. Comfortable using digital tools to manage bookings, communications, and supporter journeys. 

• Organisational Skills: Highly organised with the ability to manage multiple tasks, prioritise effectively, and meet deadlines. Strong attention to detail. 

• Team Collaboration: Experience working collaboratively across departments and with volunteers. Willingness to support colleagues and contribute to a positive team culture. 

• Friendly, approachable, and professional manner. 

• Enthusiastic about public engagement and supporter care. 

• Flexible and adaptable, with a willingness to work occasional evenings. 

• Proactive and solution-focused, with a commitment to continuous improvement. 

• Experience in a fundraising or engagement role within a charity, or educational organisation (desirable) 

The Centre Assistant will support the smooth running of the Smart Works Bristol service, creating a welcoming atmosphere for all clients, volunteers and visitors. Our team is friendly and professional, and we work closely together to make sure every client has an outstanding experience when they visit us.

The Centre Assistant will be the first point of contact clients and visitors will have with Smart Works, providing administrative, phone and booking support for clients across Bristol and beyond. Therefore, we are looking for a friendly, organised and hard-working individual. The role requires strong administrative and customer service skills, excellent communication and collaboration skills and a drive to ensure all women who visit us have the best possible experience.

In addition to reception and administrative duties, the Centre Assistant will have the opportunity to get involved in and support exciting and varied project depending on their individual interests and skillsets. This could involve working with our volunteers, supporting on events, or creating new comms or social media posts.

If you’re passionate about supporting women, then this is an ideal opportunity for you. The role will be based full-time at our new centre in Easton Business Centre, Bristol. There may be occasional evening and weekend work as the successful candidate will be part of the wider centre team, supporting with networking and key events support.

To apply, please submit a CV and answer the following questions via our portal by 9am on Monday 28th September 2026. 

1.Why do you want to work for Smart Works Bristol? (max 200 words)

2.Based on your traits and skillsets, what impact do you think you could have in this role? (max 200 words)

3. Our clients can be nervous or lacking in confidence when they visit us. How would you help someone feel welcome and comfortable? (max 200 words)

Fancy helping us deliver some of our most successful fundraising products?

Our regular supporters are essential to delivering our services across the UK and internationally. We’re looking for a Regular Giving Programme Manager to ensure we’re developing innovative new approaches in this area, and existing supporters receive an excellent experience.

What does this role do?

As Regular Giving Programme Manager, you’ll:

• ensure the successful delivery of programmes in the area, which includes our most popular fundraising product Sponsor a Dog, continually analysing and assessing performance, and reviewing plans as necessary,
• develop new product opportunities in the area and maintain existing ones, providing those essential, long-term supporters with an excellent sponsorship experience,
• lead and manage the Regular Giving team, embedding a high-performance culture, and supporting where necessary,
• provide strategic input, insight gathering, and analysis to projects throughout the year.

This role is a fixed term contract from December 2026 to November 2027. Interviews for this role are provisionally scheduled for 12th and 13th October 2026 and will take place on Teams.

Could this be you?

To be successful in this role, you’ll need significant experience in a fundraising role, specifically in individual giving and implementing supporter experience strategies and plans. You’ll be a strong people manager, who is able to coach and manage teams through change, as well as an excellent communicator, who can manage strategic conversations with stakeholders and build relationships internally. Above all, you’ll be passionate about the work we do, and the impact our fundraising can have.

What does this team do?

The Mass Public Fundraising directorate brings in approximately £88m per annum through regular giving, one off gifts, prize led fundraising, community and events and legacy and in memory. Our collective ambition is to build on our already successful portfolio of fundraising products and grow and diversify our income by 25% over the next five years, through engagement and value exchange.

About Dogs Trust

We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.

About the Role

We are seeking an experienced and highly organised Executive Assistant to provide dedicated support to the President and Chief Executive Officer (CEO).

This is a pivotal role at the heart of the College, providing confidential, high-level executive support that enables the President and CEO to focus on leading the College and delivering its strategic priorities. You will be a trusted partner, managing complex schedules, coordinating key activities, and acting as a central point of contact for a diverse range of internal and external stakeholders.

Key tasks and responsibilities include (but are not limited to):

• Managing complex diaries, meetings, travel arrangements, and competing priorities on behalf of the President and CEO.
• Coordinating correspondence and communications, ensuring timely responses and effective stakeholder engagement.
• Preparing agendas, briefing papers, presentations, reports and other documentation to support meetings and decision-making.
• Monitoring actions and commitments, ensuring follow-up and completion within agreed timescales.
• Building strong relationships with senior leaders, members and external partners.
• Providing high-quality secretariat and administrative support for leadership meetings, governance activities and key projects.
• Identifying opportunities to improve processes, systems and ways of working to enhance efficiency and effectiveness.
• Upholding the highest standards of professionalism, discretion, and confidentiality at all times.

About You

You will be an experienced Executive Assistant, Personal Assistant, or Senior Administrator with a proven track record of providing high-quality support to senior leaders in busy, fast-paced and demanding environments.

Highly organised and adaptable, you will be skilled at managing competing priorities, coordinating complex workloads, and maintaining exceptional attention to detail. You will be a confident communicator who can build effective relationships with a wide range of stakeholders, handle sensitive and confidential information with discretion, and take a proactive, solution-focused approach to your work.

Strong proficiency in Microsoft Office applications, including Outlook, Word, Excel, PowerPoint, and Teams, together with the ability to quickly learn new systems, is essential.

The Package

This is a full-time, permanent position with a competitive employee benefits package, which includes (but is not limited to):

• 26 days of annual leave, plus bank holiday
• 1 additional paid day of leave for the purpose of celebrating your birthday
• Healthcare support through Benenden Health
• Up to 12% pension contribution
• Hybrid and flexible working
• Wellbeing hour once a week
• Cycle to work and employee discounts schemes
• Training and development opportunities
• Access to Mental Health First Aiders and Employee Assistance Programmes

About the College

The Royal College of Anaesthetists (RCoA) is the professional body responsible for the specialty throughout the UK. We are the third largest medical royal college in the UK by membership. With a combined membership of more than 24,000 Fellows and Members, we ensure the quality of patient care by safeguarding standards in the three specialties of anaesthesia, intensive care and pain medicine.

At RCoA equality, diversity and inclusion is an integral part of our culture so it is important to us that this is reflected in everything that we do. We welcome applications from all individuals irrespective of age, race, gender, sexual orientation, ethnicity, religion or belief, disability, marital status, or parental responsibilities to ensure we actively embrace an inclusive and representative culture that encourages, supports and celebrates our differences.

Please note that the closing date may be brought forward should we receive a high volume of suitable applications.

Due to the volume of applications received, we are unable to provide individual feedback to external candidates. Only shortlisted applicants will be contacted following the closing date.

Applicants must have the right to work in the UK and be resident in the UK at the time of application.

No agencies please.

About the role:

Weekends can be a particularly important time in supported accommodation. With fewer services open and less structure around the day, having a consistent, trusted member of staff available can make a real difference to someone’s wellbeing, confidence and ability to keep moving forward.

As a Weekend Support Assistant at St John’s Mansions, you’ll provide practical, person-centred support to residents, helping them build the skills and confidence they need to live more independently. Working from agreed support and risk plans, you might help someone manage their money or accommodation, access appointments and community services, develop everyday living skills or stay engaged with activities and goals that matter to them.

You’ll also play an important role in keeping the service safe and well coordinated throughout the weekend. You’ll respond to changing needs, safeguarding concerns and unexpected situations, maintain accurate records and make sure important information is clearly handed over to the wider team. You’ll need to be approachable and compassionate, while also confident in setting boundaries, using your judgement and knowing when concerns need to be escalated.

You’ll join an experienced team where you can develop your knowledge of supported housing, safeguarding, recovery-focused practice and working alongside people experiencing multiple disadvantage, with access to training, supervision and ongoing development.

We have two roles available, 1x 37.5 hrs per week and 1x 22.5 hrs per week. Exact working patterns will be discussed in interview. 

About you:

• You can build positive, respectful relationships with people while maintaining clear professional boundaries.
• You’re able to encourage and motivate people to build confidence and independence, rather than simply doing things for them.
• You can stay calm, think clearly and respond appropriately when situations change or become challenging.
• You’re organised and reliable, with the ability to prioritise work, communicate clearly and keep accurate records.
• You understand, or are keen to develop your understanding of, homelessness, mental health, trauma, substance use and the barriers people can face when trying to move forward.

About us:

We’re London’s leading homelessness charity – and we get things done.

In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. 

We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. 

Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. 

We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.

Important info:

Closing Date: Tuesday 6th October at midnight

Interview date: Thursday 15th and Friday 16th October online via Microsoft Teams

Please note there will be a second stage interview in Islington for suitable candidates

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant. 

Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted for this role. 

About Leicester Animal Aid

Leicester Animal Aid is an animal welfare charity founded in 1956, accommodating relinquished, unwanted and abandoned cats and dogs within a 4.5-acre purpose-built rehoming centre in Huncote, Leicestershire. Animals are cared for by a professional, qualified and experienced animal care team, supported by excellent veterinary services. The charity also runs a community outreach scheme, helping vulnerable pet owners keep their cherished animal companions in their own homes.

About the Role

This is a key role within a driven, talented and successful professional fundraising team, all with a genuine passion and enthusiasm for our mission to provide a second chance for cats and dogs and to rehome pets into loving, responsible homes. Joining at an exciting time of growth, you will help shape the future fundraising strategy while leading the Charity's impact, insight and fundraising infrastructure, ensuring it has the evidence, systems and strategic clarity needed to secure sustainable income and deliver meaningful supporter experiences.

Key Responsibilities

• Develop and manage data and reporting systems and optimise processes to build and maintain long-term supporter relationships and overall income growth.
• Lead the Charity's impact, insight and fundraising infrastructure, providing evidence, systems and impact narrative to underpin fundraising and supporter experience.
• Act as the central point for collating and organising impact evidence, including stories, statistics, outcomes and need, for appeals, campaigns, individual approaches and grant applications.
• Line manage and support the Supporter Experience Coordinator and Impact and Insights Coordinator (both future roles).

Skills & Experience

• Minimum 3 years' experience developing and implementing fundraising systems.
• Knowledge of fundraising databases such as Harlequin, Raiser's Edge or similar, including data extraction, segmentation and reporting.
• Demonstrable experience of successful supporter relationship building, stewardship, research and fundraising operations.
• Team leadership, line management and excellent written and verbal communication skills.

Why Join Us?

• Be part of a growing fundraising team and help shape the future fundraising strategy.
• Work closely with the General Manager, Fundraising Manager, Philanthropy Manager and Fundraising & Communications Assistant.
• Lead on systems, impact, insight and supporter experience across the charity.
• Manage two planned future roles as the fundraising team expands.

How to Apply

Please include a CV and covering letter with your application via the blue Apply Now button

Please see the attached job description for full details.

At St. John's, we have a proud history of making a positive difference to the lives of young people. We are now looking for amazing Learning Support Workers to support us in continuing that impact. Could that be you?

Why join our inclusive team?

St. John's is one of the largest employers in Brighton and Hove.

What can we offer you?

• £27,976.00 FTE for 52 weeks (Your actual salary will be £25,286.00 as your contract will be term time only). 
• 32-days paid holiday (plus bank holidays) - 32-days are taken outside of term time
• Fulfilling and meaningful work – make a difference!
• Career development plans that are tailored to you
• Discounts across businesses in the local community.

Who are we?

St. John's is a non-maintained specialist provision, working with autistic people, the majority of whom also have learning disabilities. Some of our learners have co-occurring conditions such as epilepsy, hearing or visual impairments, or mental health needs. We also support autistic learners who have an additional profile of Pathological Demand Avoidance (PDA) syndrome. We have a team built up of support workers, occupational therapists, speech and language therapists, nurses, PBS practitioners, assistant psychologists, and more, to support us in our holistic approach to development.

Each learner's curriculum is shaped by their individual strengths, interests, and challenges. St. John's is awarded with Autism Accreditation by the National Autistic Society (NAS). We support our learners to develop their skills in the NAS's four focus areas of:

• Difference in social communication and interaction
• Self-reliance and problem-solving
• Sensory
• Emotional Well-being

What are we looking for?

We've been doing this long enough to know that, whilst desirable, experience is not everything! Our amazing learning and development team and our passionate managers have coached people new to this field into support working roles. We know that if you have, the passion and desire to learn, and the want to empower others, you already have the foundations of an outstanding support worker. We are looking for drivers to support our young people to access the community, but having a licence isn't essential.

Sound like you? Then keep on reading!

What will you be doing?

• Supporting the young people in a classroom setting and during breaktimes
• Implementing the learner's behaviour support plan and risk assessment
• Working within a team of multidisciplinary professionals across the charity
• Tracking the progress of individuals and reporting to the teacher, care manager, and/or parents at review meetings.

Exciting opportunity? We think so! Click apply to start your journey as part of the St. John's College family as a Learning Support Worker

Please note that interviews will be arranged progressively as suitable applications are received. Early application is therefore advisable.

This position is not eligible for visa sponsorship, renewals or transfers. Candidates must have the right to work in the UK at the time of application.

This vacancy is recruiting for November/onwards 2026 start dates.

Ambitious about Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.

Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.

Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.

The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.

Documents

• LSW STJ JD 2026 STJ (1).pdf (0.98 MB)

Glaucoma UK is the charity for people with glaucoma. Our vision is to end preventable glaucoma sight loss. We want everyone with glaucoma to be able to live well with the condition, and to make this a reality.

More than 10,000 people took part in our National Patient Voices Survey, creating the most powerful picture yet of what it is like to live with glaucoma and receive glaucoma care across the UK.

Working closely with our Head of Communications and a specialist public affairs agency, you will help bring those findings to life, secure media attention and make decision-makers listen. Central to this will be finding and sensitively supporting people who are willing to share their experiences, cultivating trusted relationships and helping them tell their stories confidently across print, digital and broadcast media.

Alongside this landmark work, you will create engaging content across our magazine, website, email and social media channels, identify opportunities for national coverage and help strengthen and protect Glaucoma UK’s voice and reputation. This is a varied and influential role for an excellent storyteller with strong media instincts who wants their work to make a genuine difference.

Position: Communications & PR Officer (maternity cover)

Responsible to: Head of Communications

Location: Home-based with occasional travel to our head office in Ashford, Kent

Hours: 35 per week

Contract: 12 months fixed-term (from December 2026)

Salary: £34,077 per annum

Annual leave and benefits:

25 days holiday per annum (rising by one day per year to 28 days after 3 years’ service), plus Statutory Public Holidays, pro-rated for part-time employees.

Up to 5% contributory pension

Benenden Healthcare cover including 24/7 Employee Assistance Programme

How to apply: Click the CharityJob Apply button below. You’ll be asked to submit a CV and answer a few short screening questions about your relevant skills and motivation.

Interviews will take place in the week commencing 21 October. 

Closing date: Sunday 11 October at 11pm

What you’ll be working on:

· Proactively creating and delivering high quality, inspiring multi-channel content (including, but not limited to, our quarterly members magazine, awareness campaigns, email marketing schedule, social media and website) to engage key stakeholders and attract new followers to our cause.

· Playing a key role in the production of our quarterly member’s magazine; actively contributing to editorial meetings, writing articles, conducting interviews, editing copy, and overseeing timelines through to print and despatch.

· Working with the Head of Communications to develop key messages, briefings, and positioning statements to ensure consistency and maximise the impact of our campaigns and manage approval processes internally.

·     Working alongside the Digital Communications Manager to ensure the website and social media is updated regularly with compelling and quality content.

· Providing copywriting and editing support across all internal and external communications for all departments to maintain consistent tone, style and messaging across all outputs and act as a ‘brand guardian’ together with colleagues in the communications team.

·    Leading on the delivery of an ongoing programme to recruit and develop relationships with patient case studies, celebrity supporters and influencers who can help raise our public profile through the media and other opportunities.

This job is for you if…

·      you have experience of working in a similar role either in-house or in an agency.

·    you have excellent copywriting and proofreading skills.

·      you have experience of crisis communications.

·      you have experience of developing compelling content for print, digital and broadcast communications channels, accurately conveying information and engaging with a wide range of stakeholders.

·      you have a track record of generating media coverage to deliver messages to a range of audiences.

·      are a strategic thinker who considers the wider context when planning activity and can sense compelling story opportunities.

Salary: £15.27 per hour ( £1.87 holiday pay) - £27k FTE
Contract: Temporary contract until 27 November 2026
Location: London (Aldgate) – Hybrid working, minimum 2 days per week in the office
Hours: 34 hours per week
Closing date: Monday 21^st September
Benefits: Hybrid working, supportive team environment, excellent fundraising and supporter care experience, and the opportunity to contribute to a leading national charity.

We’re delighted to be working with a leading national charity to recruit a Supporter Care Executive at a particularly exciting and busy time of year. This role sits at the heart of the charity’s supporter experience, providing excellent customer service to donors, fundraisers and members of the public during a particularly busy campaign period.

You’ll be the first point of contact for supporters, managing enquiries by phone and email, processing donations, updating supporter records and ensuring every interaction leaves a positive impression. Working within a supportive team of six, this is an excellent opportunity for someone looking to build experience within fundraising, supporter care and charity operations.

To be successful as the Supporter Care Executive, you will need:

• Excellent communication skills and a genuine enthusiasm for engaging with supporters and members of the public on the phone.
• The ability to remain calm under pressure and confidently manage a high volume of enquiries in a fast-paced environment.
• Strong organisational skills with the ability to multitask and prioritise competing demands.
• Great attention to detail, ideally with experience updating databases or supporter records accurately.

If you would like to discuss this role with us, please contact us and quote the reference 3104EI.

Ashby Jenkins Recruitment are a specialist charity recruitment agency, using our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, and you can read more about our commitment to diversity here: https://www.ashbyjenkinsrecruitment.co.uk/our-commitment-to-diversity/

We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.
If sufficient applications are received, the charity reserves the right to close the application period early.

Registered Manager (Support & Care Coordinator), L’Arche Ipswich

ABOUT THE ROLE

Hours of work: 37.5 hours per week 

Salary: £38,870.89 per annum 

Place of work: L'Arche Ipswich

Reports to: Community Leader/Director, L’Arche Ipswich

Contract type: Permanent, full-time

Closing date: Monday, 12th October, at 9 am

Discover what makes L’Arche a rewarding place to work – explore our employee benefits here.

Main purpose of the role

We are looking for a passionate, caring and proactive Registered Manager who will be responsible for the day-to-day management of a high-quality, person-centred care and support service for adults with learning disabilities. 

The right candidate will lead a supportive team of two House Leaders, working across two locations, and will support the Community Leader in enabling the Community to grow and flourish while ensuring our care and support is not only consistent with CQC requirements but also with the values of L’Arche. 

ESSENTIAL CRITERIA:

• At least a level 3 Health and Social Care qualification.
• Capability to complete a level 5 qualification in leadership/management in Social Care.
• Knowledge and experience in social care or supported living is a key requirement for this role, but we’re also looking for someone with a commitment to our values and the ability to inspire others. 
• Demonstrable experience of a minimum of 2 years of management experience in social care, including supervisory experience in health and social care. 
• Experience of managing or being involved with CQC inspections in a social care environment.
• Knowledge of current care and support legislation and good practice, including adult protection and capacity issues. 
• Experience in leading and working with teams to provide high-quality support and care to people with learning disabilities. 
• Ability to manage the performance and development of others: to be able to assess, give feedback, manage conflict and make evaluative judgements about the performance of staff and volunteers. 

You may have held these job titles in the past: Support & Care Coordinator, Registered Manager, Service Manager, Deputy Registered Manager, Deputy Care Manager, Assistant Service Manager, Senior Service Manager, Head of Care, Senior Operations Lead, Learning Disability Services Manager, Head of Mission and Community Life, Health & Social Care Manager, Local Authority Commissioning Lead.

You can find more details about L'Arche Ipswich here.

A full job description and person specification can be found in the Recruitment Pack.

To apply, please submit your CV and answer the questions from our online application form. 

The closing date for applications is Monday, 12th October, at 9 am.

• First stage interviews will take place on 21 October via Microsoft Teams.
• Second stage interviews will be in person with the community (date to be confirmed).

However, we encourage you not to wait until the closing date to submit your application, as we may begin interviewing strong candidates before then.
We also reserve the right to close the advert early if we receive enough suitable applications.

Please also read our privacy notice for job applicants.

We’re looking for highly organised, proactive and resilient Executive Assistant & Office Manager to provide exceptional support to our CEO and Senior Management Team and help ensure the smooth running of our Reception and Administrative Office.

This is a varied and pivotal role at the heart of a small, retirement community on a beautiful 13-acre site in South-East London (Kent/Surrey border).  You will manage the CEO’s diary and inbox, prepare papers and correspondence, support the Senior Management Team, coordinate key organisational projects, and personally deliver day-to-day office administration, including covering reception.

This role would suit an individual who thrives in a varied environment, is confident managing multiple priorities, and is willing to take a practical, hands-on approach - no two days are the same. You will anticipate needs, help drive priorities forward, and play a key role in enabling the CEO, Senior Management Team and central officer to operate effectively.

The role

• Provide proactive executive support to the CEO, including diary and inbox management, briefing preparation, correspondence and research.
• Coordinate and service Senior Management Team meetings, ensuring agendas, papers, notes and actions are well managed.
• Project manage key organisational initiatives, including policy reviews, compliance-related projects and organisational documents.
• Oversee the efficient running of the office, including reception, office systems, supplies, meeting rooms and administrative procedures.
• Support resident services administration.
• Maintain accurate records, support reporting and act as a confident user of office and CRM systems.

About you

You will have a track record of supporting senior leaders, excellent organisational skills and the confidence to manage competing priorities with discretion and sound judgement. You will be a clear communicator with a high standard of written English and strong Microsoft 365 skills.

It is important that you enjoy working in a hands-on role in a varied customer facing environment.

Further details can be found in the job description and person specification

Ready to take the next step into housing management? This could be the perfect next step if you're already working in supported housing and are ready to develop your leadership skills while remaining hands-on with supporting residents.

Make a real difference, every day

At TACT, you'll manage our recovery-focused supported housing service, supporting adults affected by addiction and mental health difficulties. We provide safe accommodation alongside housing-related support, helping people sustain their tenancy, build independence and move forward in recovery. Residents live independently within shared accommodation, supported to achieve their recovery goals rather than receiving day-to-day personal care. We're experts by experience — we understand when others don't. Our work is challenging, rewarding and occasionally chaotic. You'll need resilience, authenticity and a sense of humour, with the ability to build genuine relationships while maintaining professional boundaries.

About the role

You'll manage 17 supported housing places across five shared properties in Telford, leading a small team delivering high quality housing management and trauma-informed support. This is a hands-on role!

Alongside managing properties, referrals, occupancy, Housing Benefit and partnerships, you'll supervise and develop your team, providing practical guidance on everything from day-to-day housing issues to safeguarding, risk management and complex resident situations.

Working alongside Y Housing as our Registered Provider of Social Housing, you'll help ensure our homes remain safe, compliant and recovery-focused. We're looking for someone with experience in supported housing, homelessness or housing-related support who is ready to make a real difference.

Whether you're already managing a supported housing service or looking to take your next step into management, you'll have the opportunity to shape a service, support a great team and help people rebuild their lives.

Your key responsibilities will include

• Managing the day-to-day operation of TACT's supported housing service

• Leading, supervising and developing a team of Housing Workers and volunteers

• Overseeing referrals, assessments, sign-ups, move on, warnings and notices

• Supporting residents to sustain tenancies, maximise income and achieve recovery goals

• Managing occupancy, voids, rent accounts, compliance and property standards

• Responding to safeguarding concerns, incidents and complex resident situations

• Working closely with Y Housing, local authorities, treatment providers and partner agencies

• Producing reports, performance information and service data to support continuous improvement

If you have these essential skills:

• Experience of supported housing, housing-related support, tenancy sustainment or supported accommodation services

• Experience supporting adults affected by addiction, mental health difficulties or other complex social needs

• Relevant Level 4 Housing qualification (or you’re willing and able to start this by October 2026)

• Strong understanding of safeguarding, risk management and professional boundaries

Ability to remain calm, resilient and professional when managing challenging situations

• Excellent communication, organisational and leadership skills

• Ability to build genuine, trusting relationships whilst maintaining accountability and boundaries

• Good IT skills and experience maintaining accurate records

• Full UK driving licence and access to your own transport

• Willingness to participate in an out-of-hours on-call rota

 we'd love to hear from you. You don't need to tick every box. If you think you have the right values, skills and experience, we'd encourage you to apply.

We'd love it you also have:

• Relevant lived experience of addiction recovery, mental health difficulties or other complex social needs

• Experience supervising, coordinating or line managing staff, volunteers or placements

• Other housing, health and social care or similar qualifications or training

• Leadership, management or coaching qualifications

• Knowledge of peer support, recovery communities or the voluntary sector

What we offer

• Enhanced annual leave entitlement and family friendly policies

• Employee Assistance Programme (EAP)

• A discount scheme for shopping, days out and essentials 

Assistant Headteacher – Inclusion, Safeguarding and DSL

• Location: TreeHouse School, Woodside Ave, London, N10 3JA
• Hours: Permanent, full time (37.3 hours per week)
• Salary: £62,541 to £66,744 per annum
• Start date: January 2027

About TreeHouse School:

TreeHouse School, part of Ambitious about Autism, is an Ofsted outstanding specialist school supporting children and young people aged 4–19 with autism and complex learning needs. We are committed to providing an exceptional learning environment where every pupil can thrive and achieve their full potential.

About the role:

We are looking for a resilient and values led Assistant Headteacher of Inclusion, Safeguarding and DSL to join our Senior Leadership Team.

This is a pivotal role with responsibility for safeguarding, inclusion and pupil welfare for autistic children and young people with complex needs.

You will lead on child protection and safeguarding, working closely with our team of deputy and assistant DSLs and with external partners including Social Care, Health, Police, LADO and Prevent.

You will also provide strategic oversight of inclusion, behaviour, wellbeing, healthcare, therapeutic support, Positive Behaviour Support (PBS) and least restrictive practice, working collaboratively with education, nursing and wider multidisciplinary teams.

This is not an office based role. You will need to have a strong presence across the school, supporting pupils, families and staff, providing visible leadership and responding calmly and effectively when complex situations arise.

What we are looking for:

• Has strong safeguarding experience and ideally experience as a DSL or Deputy DSL.
• Has a good understanding of autism, SEND and complex needs, with experience in an education or specialist setting preferred.
• Could be an experienced education professional, SEN specialist or social worker with substantial relevant experience and a strong understanding of education.
• Is confident making difficult safeguarding decisions, managing referrals and escalating concerns when necessary.
• Is resilient, persistent and able to manage complex cases involving vulnerable children.
• Can build strong relationships with pupils, families, staff and external agencies.
• Can lead and develop staff, ensuring safeguarding training, recording and procedures are consistently followed.

What we offer:

You will be well supported by an experienced safeguarding team, Senior Leadership Team and receive regular supervision and mentoring. There will also be opportunities to develop your expertise through DSL, trauma informed, autism and CALM training.

This is an opportunity to make a significant difference to the lives of autistic children and young people, while leading a team and helping shape excellent safeguarding and inclusive practice across the school.

If you are a confident safeguarding professional who combines expertise with compassion, resilience and determination, we would love to hear from you.

Shortlisting date: Friday 2nd of October

Outcome of application: Friday 2nd/Monday 5th of October

Interview date: Friday 9th and Tuesday 13th of October

Ambitious About Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.

Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.

Ambitious About Autism is committed to safeguarding and promoting the welfare of children and young people, and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search may be carried out in line with Keeping Children Safe in Education.

The safeguarding responsibilities of the post are as per the job description and person specification.
Whether the post is exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities, certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance

About the role:

Feeling safe shouldn’t stop mattering when the day team goes home. At St John’s Mansions in Islington, you’ll provide a calm, consistent and reassuring presence throughout the night, helping to make sure clients feel safe, respected and supported in their home. You’ll often be the first person someone turns to if something goes wrong overnight, so the way you respond can make a real difference.

As a Night Support Assistant, you’ll take responsibility for the safe and secure running of the service during your shift. You’ll manage access to the building, complete regular patrols and health and safety checks, monitor security, respond to safeguarding concerns and emergencies, and provide a first response to clients who need help. You’ll also support emergency placements where required and make sure significant incidents, concerns and actions are recorded clearly and handed over to the day team.

This is a role that calls for sound judgement, resilience and the confidence to stay calm when situations become challenging. At times you may be lone working, with buddy arrangements and SHP’s out-of-hours management support in place. Throughout your work, you’ll take a person-centred, psychologically informed and strengths-based approach, balancing safety and appropriate boundaries with dignity, choice and independence.

We have two Night Support Assistant opportunities available: one working four nights per week, Monday to Thursday, and one working three nights per week, Friday to Sunday, night shifts are 10pm - 08.15am. Whichever pattern you join, you’ll be part of the wider St John’s Mansions team, with regular supervision, training and opportunities to continue developing your knowledge and practice.

About you:

• Can build positive, respectful relationships with people from a wide range of backgrounds while maintaining clear and professional boundaries.
• Is calm, resilient and confident under pressure, able to assess what is happening, prioritise effectively and respond appropriately to incidents or concerns.
• Understands the importance of safeguarding, health and safety and recovery-focused support, including the ways substance use may affect people’s wellbeing and safety.
• Can work in a person-centred, strengths-based and psychologically informed way, supporting people to have choice and control wherever possible.
• Is comfortable working independently, staying alert throughout a night shift and communicating clearly through accurate records and effective handovers.

About us:

We’re London’s leading homelessness charity – and we get things done.

In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. 

We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. 

Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. 

We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.

Important info:

Closing date: Sunday 27th September at midnight

Interview date: Tuesday 6th and Wednesday 7th October online via Microsoft Teams

Please note there will be a second stage interview in service in Islington for suitable candidates. 

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.

Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted for this role.