Supporter care jobs in london
Age UK is hiring a Philanthropy Lead! We are delighted to be recruiting for this brand new role in Age UK's award-winning partnerships and philanthropy team. You'll be joining a team of c30 talented and dedicated colleagues working across philanthropy, corporate partnerships, trusts & foundations, statutory, all supported by a fantastic partnerships operations team. We work closely with colleagues in services to drive forward our restricted funding priorities and are well embedded within the charity.
It's an exciting time to join Age UK as we embark on a new income generation strategy to drive significant growth in income and impact, to end the crisis hiding in plain sight for older people.
We're looking for an experienced major donor fundraiser who has the passion, drive and strategic understanding to lead Age UK's Philanthropy programme. You will work to create a step change in philanthropy income & impact, aligned to Age UK's thematic priorities to tackle pensioner poverty, disconnection and health and care - locally, nationally and internationally. You will forge relationships to secure new donations and maintain existing donor relationships, whilst also leading and coaching a team you have the opportunity to recruit and build yourself.
We operate a hybrid-working model, a blend of home and office working. This role will include regular days working from our London office (EC3N 2LB) - currently once a week on a Thursday and may involve occasional travel for meetings and cultivation events. Travel costs to the London office are the responsibility of the postholder and are not covered by the charity.
Last date for applications Monday 17th November 2025. Interviews for shortlisted applicants will take place via Teams on Tuesday 25th and Wednesday 26th November.
Age UK internal grade: 4L
Must haves:
The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T, Presentation = P
Experience
- Significant experience of developing philanthropy strategy, implementing major donor programmes and meeting annual income targets. A, I, P
- Significant experience of driving a pipeline of opportunities forward, making 7+-figure asks and supporting senior colleagues and volunteers to participate in the ask process. A, I P
- Proven outstanding donor-facing and relationship management skills with the demonstrable ability to communicate, influence, and negotiate successfully at the most senior level with donors and colleagues. A, I, P
- Experience of managing teams of fundraisers to work at pace to achieve targets and build long-term relationships with donors. A, I
- Proven success developing complex restricted funding bids that have secured six and seven figure multi-year investment from individuals. I, P
Skills and knowledge
- Confident when speaking to external stakeholders with the ability to influence at all levels, including senior business people and celebrities. I
- Excellent levels of financial management and numeracy with significant experience of putting together, managing and monitoring budgets. A, I
- Outstanding communication skills, both written and oral - with the social skills and presence to communicate complex issues to a variety of audiences - up to board level. A, I, P
- High levels of gravitas and influencing skills: credible and confident with senior level contacts internally and externally. I, P
- Ability to distil complex information and convey it powerfully to a variety of different people, including distilling complex issues to understandable and actionable items. I, P
- Ability to manage multiple priorities within a fast-paced environment, ensuring our prospects and donors are at the heart of our fundraising. I, P
Personal attributes
- A passion to join Age UK in supporting older people and a belief the support from major donors is critical to achieving our strategic goals. A, I
- A high degree of diplomacy, tact and confidence. I
Great to haves:
The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T, Presentation = P
Experience
- Experience of working with public fundraising teams to drive philanthropy and legacy prospecting. I, P
- Experience in developing and delivering major appeals/ campaign fundraising. I, P
- Experience in project management, reporting and analysing results. I
Skills and knowledge:
- Sound administration skills, including a good working knowledge of MS Office products and databases. I, T
Personal attributes
- A collaborative approach and the ability to work effectively with internal stakeholders in the wider Fundraising division and most other teams within the Age UK. I
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Wellbeing days - 2 paid days per year (pro rata for our part-time colleagues)
- Excellent pension scheme, life assurance, Bupa health cashback plan and EAP
- Car Benefit scheme, Cycle to Work scheme
- Home & Tech - apply to buy any Home & Tech items from 'Currys' & 'IKEA', up to £1000, and spread the cost over 12 months, interest free.
- Blue Light Card scheme
- You Did It Awards - recognition awards from £100-250.
Additional Information
Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.
Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.
Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
For a full list of benefits please visit our website.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a confident and experienced leader, with a heart for social justice and passionate about positively transforming society?
Then this could be the role for you. Join us as our next Lead Coach, and use your leadership and interpersonal skills to deliver the Spear Programme in Clapham Junction.
You’ll be working with the St Mark's Battersea Rise to manage the delivery of Resurgo's award-winning Spear Programme. Over the last 20 years, Spear has equipped more than 11,000 young people across the UK with the work-ready skills and mindset they need to succeed in employment, no matter the barriers they face.
We believe each young person has huge potential. If you do too, and you have the skills and heart to see their lives transformed – join us.
The important stuff
Location: Clapham Junction, office-based
Salary: £27,810 - £29,000
Contract: Full-Time, Permanent
Hours: Monday - Friday, 9.30am - 5.30pm with some out-of-hours work needed for events such as our Spear Celebrations
Closing date: We are interviewing on a rolling basis and might close the application early if we find the right candidate
Upcoming Assessment Days: Thursday 20th November
Application pack: Have a look at our application pack for more information about the role and Resurgo
In this role, you’ll be responsible for:
The Lead Coach is primarily responsible for overseeing the training room and group sessions with young people. You will help shape the training environment and will confidently adapt and deliver materials and sessions to work within the group’s development towards work readiness.
Delivery of Spear Programme - Group and 1:1 coaching [60%]
- Preparing and coaching Spear Foundation sessions and 1-1s, ensuring that young people are engaged, retained and work-ready by the end of this initial phase of the programme.
- Building relationships with young people on the programme and managing culture and attitudes in the training room.
- Adapting the Spear coaching material according to the needs of the Trainees and managing behaviour effectively.
Delivery of Spear Career [20%]
- Delivering weekly Spear Career sessions (including running workshops with past Trainees), maintaining records and reporting on statistics, and creatively developing ongoing relationships with Spear Trainees.
Training the Assistant Coach [10%]
- Contributing towards the training and developing of the Assistant Coach by modelling excellent coaching and giving regular feedback.
Trainee recruitment [10%]
- Developing relationships with Job Centres and local referral agencies to ensure that the maximum number of Spear Trainees are enrolled on each programme. This involves liaising with referral agencies, active face-to-face recruitment and monitoring recruitment statistics.
Continuous professional development
- Continually engaging in professional development, including being part of Resurgo’s wider coaching programmes and supporting the Programme Managers with overall team training and development.
Active participation in and support for church team and mission
- As the Spear programme is run by Junction Community Trust in partnership with St Mark’s Church, Battersea Rise, you will be required to establish a strong personal presence at the church to develop the engagement and backing of church members and help build a strong network of supporters for the Spear programme. As part of this you may be asked to speak at church/events and contribute to prayer meetings as per Resurgo’s Christian ethos and the mission of the church
Personal qualities we're looking for:
- An active Christian, passionate about personally representing the values and beliefs of Resurgo and St. Mark’s Battersea Rise
- You have demonstrable experience as a coach, or a background in youth work or teaching, and are keen to develop these skills further
- You have a heart for young people and releasing their potential, no matter what challenging circumstances they are facing
- Effective interpersonal skills and high emotional intelligence with a sense of humour and fun
- You are great at building relationships, with solid communication skills
- Good administrative and organisational skills, working well under pressure with the ability to prioritise workload
You can expect:
- A genuine commitment to upskilling you through impressive training opportunities:
- Support and funding to complete your professional coaching accreditation once you have completed enough coaching hours
- Progression opportunities through professional development 1-1s
- Equipping you to have autonomy in your role, through a culture of ‘high challenge, high support’
- A fun, supportive culture where you are encouraged to bring your authentic self to work
- A worshipping community, where you can pray and worship with your colleagues
- Autumn staff conference day, plus a Christmas retreat
A couple of things to note:
- This role requires occasional evening work, for our termly Spear Celebrations (where we celebrate our trainees as they complete the initial six weeks of the programme)
- In the event of a job offer, a DBS check will be requested
With young people, with organisations, for society.



The client requests no contact from agencies or media sales.
We are recruiting for an Individual Giving Manager to drive and deliver our ambitious fundraising strategy in order to support the work of Life. The Individual Giving Manager will create, test, monitor and evaluate appeals and campaigns, lead on Legacy (and in-memoriam) giving, lottery and raffle and other income streams associated with individual giving.
About Life:
Life is a UK charity for vulnerable women and families facing unexpected pregnancy or pregnancy loss. Life’s aim is to provide housing, care and support to vulnerable pregnant women (typically aged 16-25) who are in crisis situations, such as those facing homelessness (or at risk of), escaping abuse or other traumatic circumstances. We offer supported housing, a helpline and counselling service, and other practical and emotional support. Our services are inclusive; non-judgemental; and client-centred.
Our Values:
All our work is underpinned by the following universal human values:
- Humanity – All people are special and equal.
- Solidarity – We’re with you and for you.
- Community – We’re better together.
- Charity – Doing good for one another.
- Common good – Building a better world.
About You
Reporting to the Head of Fundraising, the postholder will work closely with colleagues across the Income Generation and Marketing teams to deliver on a positive donor/ supporter experience with the aim of retention of current supporters for the long-term as well as acquisition of new donors, maximising the potential of all of our supporters. It forms a central part of the overall fundraising strategy, with the ultimate aim of growing our individual giving income to increase the impact of the charity and benefit those needing support in pregnancy, pregnancy loss or in the early years of having a baby.
Information about the role:
For further information, please see the attached job description on our website.
Salary: £36,000 – £40,000 per annum
Hours: 35 hours per week
Location: Home Based with occasional travel to Head Office (Leamington Spa)
Please note that this vacancy may close earlier than the advertised closing date if a suitable candidate is found.
Benefits:
At Life we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our:
- Generous holiday allowance, starting at 25 days per year, plus 8 Bank Holidays (pro rata for part time hours)
- Birthday Leave (applicable after 1 years service)
- Extra annual leave for long term service
- Company Pension Scheme
- Signed member of the Menopause Workplace Pledge
Safeguarding and Equality:
Life is committed to protecting all staff, volunteers and service users from harm of any kind. Life expects all staff and volunteers to share this commitment through our code of conduct.
We are committed to ensuring diversity and equality within our organisation by encouraging applications from all backgrounds.
All offers of employment will be subject to satisfactory references and appropriate screening checks. Life takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including an enhanced Disclosure and Barring Service check (DBS) which is paid for by the Charity.
The client requests no contact from agencies or media sales.
I am delighted to be working alongside a leading charity is seeking a Carer Support Officer to support unpaid carers and their families. This is a rewarding opportunity for someone who is both compassionate and highly organised. This is a fully remote, immediate start temp role until the end of the year.
The role
You’ll be the first point of contact for carers and referral partners, ensuring a smooth and supportive journey into the service. Key duties include:
- Responding to calls and emails with empathy and professionalism
- Providing first-line advice and signposting to relevant services
- Recording client details accurately and managing referrals
- Booking appointments and updating waiting lists
- Monitoring cases, closing them when support is complete, and tracking outcomes
- Ensuring warm handovers to external organisations when required
- Supporting wider team activities such as campaigns, events, and admin tasks
About you
- Experience in helpline, advice, or family/community support services
- Strong listening and communication skills
- Confident using IT systems and databases
- Highly organised with the ability to manage multiple priorities
- A flexible, team-focused approach
Join a supportive team and make a real difference to the lives of carers and their families.
If you have the above skills and experience and are immediately available, please apply online today, I would love to have a conversation with you!
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Support Worker to play a pivotal role in our Coxley House Registered Care Home in London.
Sounds great, what will I be doing?
As a Support Worker, make a meaningful impact in the lives of individuals with complex health and support needs. You'll manage a small caseload under the guidance of a Team Manager, working collaboratively with carers and professionals to promote independence, wellbeing, and personal growth.
In this hands-on role, you'll deliver day-to-day care, assist with activities and appointments, support medication management, and contribute to care planning. You'll help maintain a safe and welcoming environment, encourage social connections, and champion a strengths-based approach. Full training, including a QCF qualification, will be provided to support your development.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
We're seeking compassionate and committed individuals with a strong understanding of mental health and a proactive approach to supporting service users. You'll be confident in recognising signs of declining wellbeing and taking appropriate action, while promoting independence and dignity in everyday tasks such as cooking, cleaning, and personal care.
You'll need to be flexible with working hours, including evenings, weekends, and sleep-ins, and willing to travel across Hestia services. Strong communication, basic IT skills, and a working knowledge of safeguarding, health and safety, and equality and diversity principles are essential. Most importantly, you'll be driven by a person-centred approach that puts service users at the heart of everything you do.
When will I be working?
You will be working 35.58 hours a week on a rolling rota, including evenings and weekends.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The role supports the Individual Giving team by leading the day-to-day delivery of legacy stewardship, supporter journeys, and mid-level donor care. By strengthening supporter relationships, it enables the Individual Giving Manager to concentrate on acquisition and retention campaigns.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about bringing people together to support a great cause? We’re looking for an enthusiastic and driven Community Fundraiser to join our team and help grow support for our vital work across the community.
Working closely with our Community Fundraising Manager, you’ll play a key role in inspiring individuals, schools, groups, and volunteers to get involved and give back. You’ll be proactive, creative, and confident in building strong relationships that boost both income and community engagement.
What You’ll Be Doing
- Engaging with local groups, schools and individuals - whether by phone, in person, or at events to increase income
- Coordinate and grow our collection pot network, ensuring regular collections
- Support our amazing fundraising groups and individual supporters, generating publicity for their activities to enhance visibility and engagement.
- Manage Just Giving and other online giving platforms for community events, and ensuring that donors and participants are thanked in a timely and appropriate manner
- Organise and support volunteers for events and campaigns as needed, making sure they feel valued and ready to help
- Respond to general telephone and in-person enquiries about donations and fundraising
About you
- Proven experience in community fundraising and volunteer management
- A strong understanding of relational fundraising and how to grow supporter networks
- Ability to manage and update budget/financial information to achieve income and expenditure targets
- Effective project management experience to take ideas from planning through to successful delivery
- Excellent interpersonal, communication, and organisational skills
- Strong writing skills to create clear, timely reports and communications
- Confidence in networking and representing the organisation at all levels
What We Offer
- 27 days holiday plus bank holidays
- Flexible and hybrid working options (minimum 2 days/week in office)
- Pension and life assurance schemes
- Employee Assistance Programme for health and wellbeing support
- Cycle to work scheme
- Health Service Discounts
- Refer a friend bonus
- A friendly, supportive team that cares about your growth and wellbeing
If you're ready to use your experience and energy to connect communities and make a real impact, we’d love to hear from you!
We reserve the right to close this job earlier if sufficient applications are received, so please apply early to avoid disappointment.
Successful applicants will be required to undertake a DBS check.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role purpose
The Client Support Worker (Crisis Navigator) will work with clients to provide non-judgemental, person-centred support. The work undertaken will be led by the different needs of each client, but will include: liaising with statutory services and advocating for clients’ needs to be met, for example with housing teams, social care, mental health services, etc.; support with form filling; support with grants, welfare benefits and income maximisation; emergency applications; supporting with emotional needs and psychoeducation.
The successful candidate will manage a caseload of individuals, taking referrals from their legal colleagues. This will involve a combination of immediate intervention (for example, access to a medication prescription upon release from custody), and longer-term work, planned in partnership with clients. Preventative work will be actively encouraged, supporting clients to address needs before crisis point wherever possible – both through direct work and through referrals and signposting.
Due to the nature of the work, if successful, you will need to have an up-to-date DBS check completed prior to undertaking unsupervised client work.
Key Responsibilities
- Triage, onboard and support a caseload of individuals autonomously
- Maintain an up to date understanding of what needs clients might have (e.g. with welfare benefits, support from statutory services, housing)
- Liaise with core agencies (social services, mental health teams, GPs, VCSE organisations)
- Provide advice and information relating to all welfare benefits, including assisting clients with form filling and contacting relevant agencies on the individuals’ behalf
- Complete emergency applications and grant applications
- Attend training, forums and meetings to ensure knowledge remains relevant and up to date
- Keep up to date about current best practice and legislation within mental health, as well as within the field of information & advice more generally
- Provide updates and feedback to the relevant lawyers / legal teams
- Engage in multi-disciplinary meetings, both internally and externally
- Use our database to record details of all client referrals and contacts to ensure client information is kept up to date
- Use the correct templates, conduct outcomes and satisfaction assessments with clients on closure
- Record the results of outcome assessments and satisfaction surveys
- Undertake additional duties that may reasonably be required to fulfil the objectives of the post
Person Specification
Knowledge and Experience
- Substantial experience of working with people experiencing challenging situations with a non-judgemental, person-centred approach
- At least one year experience working in a crisis setting or with people experiencing crises (for example, inpatient mental health settings, homelessness relief services, drug and alcohol services, working with people going through the asylum process)
- Knowledge of statutory entitlements and experience advocating for clients
- Knowledge and understanding of mental health needs and neurodiversity
- Experience of managing complex cases and autonomously managing a caseload
- Experience of multi-agency and/or multi-disciplinary working, especially alongside safeguarding processes
- Experience of maintaining client records, in line with monitoring and evaluation requirements, both for funders and developing best practice
Skills and Abilities
- Ability to support people to express their needs and priorities
- High quality of professionalism in supporting people with complex needs
- Ability to communicate with various types of audiences in support of clients – for example, engaging with statutory professionals, solicitors
- Attention to power dynamics of professional working with people in vulnerable positions, and commitment to challenging structural inequalities
- Ability to work flexibly, in line with changing demands of client-facing work
- Ability to plan and prioritise workload
- Commitment to best practice, and maintaining high standard of professional conduct, in line with safeguarding, data protection and lone working standards
We do not offer visa sponsorship for this role so all applicants must have the right to work in the UK.
The criminal law firm for social justice
The client requests no contact from agencies or media sales.
Young People Support Worker
We are seeking a dedicated and compassionate individual to support young people in supported accommodation in Twickenham
Position: Young People Support Worker
Location: Twickenham
Salary: £27,636 per annum
Hours: 37.5 hours per week - Hours are 9am-5pm Monday to Friday
Contract: Permanent, Full Time
Closing Date: Sunday 9th November 2025
About the Role
As Young People Support Worker you will work as part of a team delivering an assessment, support and move on service to vulnerable clients in supported accommodation. You will have a caseload of 5 clients aged 18-25, in a supported accommodation in Twickenham.
You will mostly lone work, with the Service Manager and Senior Progression Coach working from the office once a week each on average.
You may be required to work from our offices with the rest of the team in Lambeth/Croydon once a month as the business need arises or for training.
Key responsibilities:
· Ensure the safety and wellbeing of clients at all times, following safeguarding and emergency procedures as required.
· Hold a caseload as key worker, taking joint responsibility with the team for day-to-day client support.
· Lead on risk and needs assessments, develop SMART outcomes-based support plans, and review regularly.
· Deliver one-to-one and group support to build resilience and independence, both on site and in the community.
· Work in partnership with external agencies and involve clients in decision-making and community activities.
· Support clients to access education, training, employment, volunteering and benefit entitlements.
· Contribute to a safe, welcoming environment including rota cover, health and safety checks and move-in support.
· Support and collaborate with volunteers and participate in wider organisational engagement opportunities.
About You
You’ll be a motivated, empathetic and organised individual who thrives on helping young people achieve independence. You’ll bring:
· Experience working with the client group and understanding their needs, including homelessness, mental health and substance use.
· Experience in housing settings with knowledge of health and safety responsibilities.
· Strong understanding of asset-based approaches, safeguarding requirements and professional boundaries.
· Knowledge of risk assessments and support planning.
· Good literacy, numeracy and IT skills, including Microsoft 365 and Salesforce.
· Commitment to equality, diversity and treating everyone with dignity and respect.
· Commitment to creating a safe and healthy environment for clients, staff and visitors.
· Integrity, professionalism and the ability to work effectively in partnership with others.
About the Organisation
You’ll be joining a respected charity that provides housing and support services for young people and adults at risk of homelessness. The organisation focuses on prevention, empowerment and long-term stability, helping people develop the confidence and skills to live independently.
Other roles you may have experience of could include: Youth Support Worker, Housing Support Worker, Homelessness Worker, Key Worker, Tenancy Support Officer, Support Assistant. #INDSCP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
The way people are accessing support is evolving and we need to ensure that we are developing support services that reflect the complex needs of a brain tumour diagnosis using a range of platforms - from a traditional phone line service to innovative, engaging and instant solutions.
Supporting a wide range of people - from those who are looking for general information about treatment or care, to those who need more detailed support from the point of diagnosis, you will be passionate about improving the lives of those affected by a brain tumour. You will be comfortable providing emotional and practical support and information across different channels; capable at breaking down complex, scientific information in an accessible and personalised way and committed to developing pioneering resources to support our community in smarter ways.
You’ll be able to work flexibly and collaboratively across our Support Team.
WHO WE'RE LOOKING FOR:
If you are keen to use your skills and experience to make a meaningful difference, are an exceptional communicator and have the ability to engage with a wide range of people through different channels then we’d love to hear from you!
A high degree of empathy is a must and resilience is key. You’ll also have great problem solving skills, and be able to identify where improvements to our support offer can be made.
KEY ACCOUNTABILITIES:
- Provide specialist emotional and practical support and information to people affected by brain tumours, their friends, families and carers through a variety of solutions including phone, email, webchat, online, social media plus new evolving channels
- Provide high quality information which reflects the most up to date research, clinical information and treatments, in a way people can understand. Conducting the research yourself and adapting your communication to suit the person you are supporting is key
- Offer coaching guidance to empower individuals, helping them to achieve the appropriate next steps
- Work in conjunction with the Volunteer Development Manager to recruit, train and manage volunteers who assist in delivering support services
- Lead on aspects of cross team projects and develop new resources that meet our community’s needs, while collaborating with other teams and external partners
- Identify gaps in knowledge across the Support Team and identify possible training areas
- Developing information for our website and other resources, for example, writing initial drafts and reviewing information
- Plan and facilitate online and in person events for the brain tumour community, including online meet ups for young adults
- Day to day management of our online peer support platforms, for example our Facebook groups for Young Adults affected by a brain tumour diagnosis.
- Provide support to our Young Ambassadors through coordinating activities and check ins, facilitating meetings, and enabling meaningful input into our Young Adults Service.
- Update and maintain accurate contact information on the CRM database, producing data reports as required to evidence the impact and reach of our support services
- Identify, manage and escalate safeguarding concerns in line with The Charity guidelines
- Review day to day tasks across the Support Team
The Brain Tumour Charity is the world’s leading brain tumour charity and the largest dedicated funder of research into brain tumours globally.

The client requests no contact from agencies or media sales.
We’re looking for an excellent communicator who is also efficient, friendly and super organised, to help win public services for people not profit. This is a fast-paced role in a small team with a big mission!
You’ll be providing ongoing support to the team on campaigns as well as growing our media and social media profile with impactful communications. We’re looking for someone who has a track record of making compelling videos and graphics, or is eager to learn. You'll need to be keen to carry out a variety of tasks and be flexible about your role.
This role is a crucial part of the We Own It team and central to increasing our impact. Part of a small, high performing team working mostly remotely and sometimes in London, you’ll need to be extremely self-motivated and able to work efficiently and autonomously.
We Own It campaigns against privatisation and for 21st century public ownership. We believe public services belong to all of us.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you want to work with a leading advocacy charity organisation supporting those in need?
Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge?
Are you keen to make a difference to people who want to be heard?
Then come and join us here at VoiceAbility.
We are looking for a new Advocate to join our team in Shropshire, Telford & Wrekin. We are seeking applicants who have transferable skills, a willingness to learn and a desire to help those in need of support. Your role will require you to travel to locations such as hospitals and care homes across the area to meet with clients and professionals and be home based for administration; therefore, a suitable home internet connection is essential.
About us
VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.
We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most. For more information on what Advocacy is and the services offered then please visit our website.
About you
Desirably you will have some experience of working as an Advocate, providing welfare, supporting, or caring for Adults or young people who have support needs, ideally for those with a variety of communication needs, mental ill health, physical health issues, or barriers to accessing education and support.
You should have worked or volunteered in health, social care, welfare, support services, education or young person’s services, or advice and guidance.
How will you make a difference?
You will be responsible for ensuring the individual’s wishes, feelings, beliefs, needs, and values are met to create positive outcomes for the people you support.
You will support people to speak up for themselves and grow in confidence, equip them to understand and exercise their rights and options, and will assist them in the decision-making process relating to their care, treatment, and support.
You will work resourcefully and collaboratively with the individuals you support.You’ll be creative in your approach to empower our clients by ensuring you meaningfully explain people’s options and rights to them.You’ll support individuals to fully participate in decisions affecting them and will make sure they have their voices heard.
Professional Development?
You will have plenty of opportunities to enhance your professional abilities and you will make a real difference every day. Advocates are expected to be willing to gain, or to already hold, the Level 3 Award in Independent Advocacy Practice with disciplines suitable for the role they work in.
Benefits
- 28 days annual leave plus bank holidays (pro-rata for part-time colleagues) rising to 30 days upon 5 years’ service
- 5% employer pension & minimum 3% employee contribution
- Salary sacrifices pension scheme
- Separate Life Assurance Cover (equivalent of two times your annual salary)
- Staff discount scheme including retail discounts, entertainment, holidays, gym membership etc
- 24/7 Employee Assistance programme
- Access to remote counselling service
- Paid Disability Leave
- Paid compassionate Leave
- Home Working Allowance
Support with continuous professional development
Access to Clifton Strengths Coaching for development
Personal Development Plans
How are staff supported to work remotely?
VoiceAbility has a small number of offices. Employees including Team Leaders are homebased for Administration and meetings will be held online as well as in person in the relevant community.
When you need to travel for work, expenses will be paid (mileage or public transport costs).
VoiceAbility offers the usual regular manager one to ones, Staff forums and communities of practice depending on role. Team meetings with a mix of virtual and in person approach.
Equality and Diversity
VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.
VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview.
How to apply
To apply for this role please sign up for a recruitment account by clicking the apply button on this page. Follow the instructions to create your account, upload your CV, and complete our short application form.
Important Dates:
Closing date for applications; MIDNIGHT 8 December 2025, however, VoiceAbility reserve the right to withdraw this vacancy before this date.
Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification.
Hint: you can use work, personal and/or voluntary experiences, and examples to tell us why you should be our next Advocate.
We look forward to hearing from you.
NB: If you don't already hold the Independent Advocacy Practice qualification, and you are successful in your application, it is a requirement that you complete the core element within 12 months of commencing the training. VoiceAbility will fund this training.
The client requests no contact from agencies or media sales.
Hybrid working with regular travel to our London Bridge Office
What the job involves
Our Events and Community Fundraising team raises funds for Prostate Cancer UK through a programme of owned products, activities and events, in addition to third-party challenges. Alongside our two owned events, March for Men and the Grand Depart Classic, we also recruit teams in events such as the TCS London Marathon, Great North Run and the London Landmarks Half Marathon.
In this role, you’ll project manage a number of third-party events which take place across the UK, including our teams at the London Landmarks Half Marathon and the Royal Parks Half Marathon. You’ll also be tasked with identifying new opportunities across the UK in the charity events market.
Your responsibilities will span the full event cycle; from setting budgets and developing marketing plans, to building supporter communications, managing event logistics, providing on-the-day support, and overseeing remittance and thanking — ensuring we maximise income and deliver exceptional supporter experiences.
Alongside this, you’ll work with other teams within Prostate Cancer UK to support the full calendar of events and take the lead with supporting our volunteers at our events. Working with our Communications teams, you’ll ensure that we make the most of every opportunity, from promoting the events to warm and new audiences, identifying and building relationships with the strongest case studies, to ensuring a high proportion of event participants continue to support us long after they cross the finish line.
What we want from you
We’re looking for a dedicated person to join our established, experienced and high-performing Events and Community Fundraising team, that has ambitious plans to grow income to £16M+ by 2030. As a team, we work hard to combine our strengths and motivate each other and share a passion for success. You’ll be joining an experienced and supportive team that will help you grow your strengths and support your development.
You’ll have experience working in a sporting events team with a background of assisting or leading with the delivery of large-scale events, covering aspects such as marketing, communications and event delivery. Ideally with a fundraising background to enable you to hit the ground running. You’ll also have excellent communication skills and can motivate and inspire for our cause. Strong organisational skills will be combined with the ability to prioritise a busy workload and work to tight deadlines.
You’ll have the energy and passion to provide crucial input to this sector-leading team. This is a fantastic opportunity for the right person to grow, develop and gain valuable skills and experience in a fundraising role within a progressive and innovative organisation. You’ll be part of a passionate team to stop men dying from prostate cancer.
Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.
Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.
Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.
Our commitment to equity, diversity and inclusion
At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.
We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.
How and where we work
We are all expected to be in the office (SE1 2QN) 4 days a month (pro-rata for part time colleagues) to work with and alongside colleagues in our immediate team and beyond to build connections and strong working relationships. We value that face-to-face time for relationships, projects and decisions.
Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply.
Got a question? Please let us know if you have any accessibility requirements or questions – we’re here to help.
The closing date is Sunday 16th November 2025. Applications must be submitted by 23:45 UK time.
Interviews: By arrangement. Currently scheduled for the week of Monday 24th November 2025.
Location: Hybrid/Remote
Department: Services
Salary: ?£32,580? actual salary
Hours: 35
Contract Type: Permanent
About the Role
We are looking for an ambitious and experienced practitioner to join Become’s Care Advice Service. They will respond to enquiries to our independent national Care Advice Line (CAL), advising children and young people in and leaving care, and professionals and caregivers supporting them, so that young people understand and access their rights, are signposted to specialist support, and feel less alone as they navigate care. They will deliver workshops and advice surgeries in the West Midlands, advising care experienced young people and care leavers to understand their rights.
Location
We are currently hybrid working: our team primarily works from home with in-person attendance and meetings generally expected once or twice per month, usually at our central hot-desking location in Old Street, London. For non-London based staff we will consider hot-desking options near you, if required. This role will deliver regular in-person workshops and advice surgeries in the West Midlands. As such Become is unable to meet the cost of travel for this from other regions, or the accumulation of TOIL for travelling to or from the region. However, any travel required within the West Midlands region for work purposes and required travel to our London office will be reimbursed by Become, as London is not the specified location for this role. We are open to conversations about flexible working arrangements.
Equity, Diversity and Inclusion
As an organisation serving children in care and young care leavers we are keen to receive applications from people with lived experience of care. We are actively seeking to bring diversity of perspectives and experience, and especially welcome applications from those from racially-minoritised communities. We ask all applicants to fill in an Equity and Diversity Monitoring from to better understand the diversity of applicants. This is anonymous and will not be connected with your application.
How to apply
We ask interested applicants to answer several competency-based questions. Your application and answers will be reviewed anonymously to ensure fairness and help remove bias from the application process. You’ll need to send us your CV and it will be anonymised before review.
To apply for this role, you will need to:
- Provide us with a copy of your CV;
- Answer the competency questions in no more than 400 words per question, providing relevant examples to demonstrate how you meet the skills and experience required;
- Complete the Equity and Diversity Monitoring Form (this is not compulsory, but the information is very useful to us).
If you have any reasonable adjustments you would like us to consider for this recruitment process (either for the application or interview) please advise us on your application form.
The deadline for applications to be received is Tuesday the 18th November @ 11.59pm.
Interview Details
Interviews will have two parts:
- A session with young people;
- A panel interview with Become staff.
Interviews may be held virtually using a video calling app (Microsoft Teams or Zoom) or in person at our location in Central London. If access to technology/internet is difficult for you, please contact us so we can assist in making suitable arrangements.
Become also wants to ensure fairness in all of our interviews so all successful shortlisted candidates will be sent the interview questions in advance.
Interviews will take place:
- Young people’s panel: Tuesday 2nd December 2025
- Staff panel: Thursday 4th December 2025
Please Note
All applicants must have a Right to Work in the UK. Although the role is hybrid, we are unable to offer work visas or sponsorship for any candidates.
We’re proud to be a Living Wage Employer. We are committed to #ShowingTheSalary. Our roles are #OpenToAll
Benefits: Real London Living Wage Employer; Generous Annual Leave Scheme; Flexible working; Pension Scheme; Life Insurance Scheme; Health Cash Plan; Access to a Rewards and Benefit Platform; Signatory of Halo Code; Disability Confident Employer; Employee Assistance Programme available 24/7; Fostering Friendly Employer; Support for Team Members with lived experience; Access to Virtual GP
REF-224 681
About the role
This role will involve supporting and empowering LGBT survivors of sexual violence to overcome the impacts of abuse and violence. It will focus on working with LGBT survivors in need of emotional and practical support.
You will offer a space to victim/survivors to discuss options and provide support to enable clients to make informed choices and meet their individual needs. This will include safety planning and linking victim/survivors in with support services. You will work collaboratively with other services to ensure a multi-agency approach is taken to supporting LGBT people victim/survivors of sexual violence.
You will be empathetic and thoughtful in your approach to understand your clients’ needs, whilst remaining boundaried and mindful or self-care. Your work will enable LGBT people to feel supported, heard and empowered in the face of abuse and violence.
You will work within Galop’s Advocacy and Support team supporting LGBT people facing abuse or violence. You will work with colleagues to ensure that survivors are supported in a trauma-sensitive way and that the specific needs of sexual violence survivors are supported across the team. You will have an in depth understanding of the spectrum of violence and abuse that LGBT people are subjected to, including the causes, impact and barriers to accessing services.
Location: Galop’s offices are located in London. This role will have the option of hybrid working.
Hours: Full-time (35 hours per week)
Contract: Until end of March 2027 (extension possible subject to extended funding.
Reports to: Senior Independent Sexual Violence Advocate (ISVA)
Salary: This role is grade G on Galop’s pay band (£28,876.12 – £32,543.75) per year, which is inclusive of £4,212.01 per year for London weighting paid to staff who work in our London Office.
Closing Date
Applications should be submitted by 10am on Friday 7th November 2025.
First round interviews will be held on Friday 21st November 2025.
REF-224 631