Supporter care jobs

About Kinship

We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to. 

Together, let’s commit to change for kinship families.

Purpose of the role:

We’re looking for a motivated and creative Marketing & Communications Officer to join Kinship’s Marketing Team. In this hands-on role, you’ll help deliver integrated marketing campaigns and content that engages kinship carers, referral partners, and wider audiences across England and Wales. 

This role is hybrid with frequent (minimum of 1 day per week) travel and work in our London Office, Or fully office-based (Vauxhall)

What you'll be doing:

You’ll be responsible for creating high-quality, audience-focused content across digital and offline channels, supporting social media and email marketing, managing marketing collateral, and ensuring all communications reflect Kinship’s brand and values. This is a fantastic opportunity for an organised, proactive marketeer to contribute to a growing team, help raise awareness of Kinship’s services, and make a real difference for kinship carers and families.

Key responsibilities:

• Support the planning and delivery of cross-channel marketing and communications campaigns and activity, specifically including tactical plans to promote Kinship’s DfE funded training and support service as well as promoting Kinship’s holistic support offer including peer support and online advice. 

• Plan and create clear, engaging, high-quality and audience-focused content – both written and multimedia (graphics, video, audio) using tools such as Canva or Adobe Express for a variety of channels - including website, social media, newsletters etc.

• Take the lead on day-to-day community engagement with followers across all social channels (paid and organic) using in-house guide to help direct to support where relevant and flagging issues of concern as appropriate. 

• Manage the inventory of Kinship’s marketing collateral, checking when stock is low and reordering where required.

• Ensure all content is in line with the charity’s brand, tone of voice, and accessibility standards. 

• Deliver regular monitoring on performance by tracking key metrics across digital channels (email marketing and social media) and feed into monthly reports. 

• Work in collaboration and co-production with kinship carers to ensure meaningful input and representation in the development of relevant plans and activities.

Knowledge, abilities, skills and experience: 

• Demonstrable marketing experience in an in-house or agency role. 

• Experience using digital marketing tools, including email marketing systems; design software, including Canva; social media platforms and photo and video editing software. 
• Experience using a Contact Management System, such as Salesforce. 
• Exceptional written and spoken communications skills, with the ability to develop impactful narratives tailored to different audiences and channels. 
• Excellent organisation skills and the ability to work happily in a fast-paced environment, keeping multiple projects and objectives on track, often to tight deadlines. 
• Excellent copywriting skills and experience of writing marketing copy for a range of audiences and channels, communicating clearly, concisely and with an organisation’s tone of voice. 
• Passionate about marketing and interested in different marketing approaches 
• Collaborative and enjoy working across a number of teams. 
• Flexible and willing to provide some out-of-hours cover and travel for work occasionally.

 Volunteer Development Officer

Salary: £26,000 per annum

Hours : 37.5 hours per week (office-based role)

Location: North Leeds – LS17

Benefits:  Pension, Employee Assistance Programme, Smart Health,

Jewish High Holy days = additional paid annual leave,

Free DBS, option to join healthcare scheme.

***Sponsorship is not available for this position***

About Us

For over 145 years, Leeds Jewish Welfare Board (LJWB) has been a cornerstone of care and compassion in North Leeds. We’re one of the region’s most established social care charities, supporting over 1,000 people every month through a wide range of community and registered care services.

Volunteers are the heartbeat of our organisation — nearly 240 strong and growing! Whether it’s lending a listening ear, helping with events, or offering practical support, our volunteers make a real difference every day.

Role Summary

Are you a people person who thrives on human connection, live for a well-organised spreadsheet, and believe that volunteering can change the world?  Do you love bringing out the best in others? Then we want YOU to be our next Volunteer Development Officer.

As our Volunteer Development Officer, you’ll be the driving force behind our volunteer programme — recruiting, training, and supporting a diverse team of volunteers who help us change lives.

Key responsibilities

• Recruiting volunteers from all walks of life to reflect our inclusive community
• Managing onboarding including DBS checks and references
• Creating engaging campaigns to attract new volunteers
• Designing and delivering training that’s informative and inspiring
• Checking in regularly with volunteers to ensure they feel supported and valued

Requirements

• Experience in volunteer management or community engagement
• A confident, enthusiastic communicator — both written and verbal
• Top-notch organisational skills and attention to detail- think smooth systems, tidy records, and zero chaos
• Comfortable using Microsoft Office and volunteer database systems

How to Apply

C.V.’s are accepted however we advise you email our recruitment team and request a copy of the job specification so you can evidence the essential criteria for the role.

The closing date for applications is Tuesday 28 October 2025 at 12:00pm (midday)

The vacancy may close earlier once a suitable applicant is found.

If you are shortlisted you will be contacted directly, if you do not hear from us within 3 weeks of the closing date, it can be assumed that unfortunately, your application was unsuccessful on this occasion.

LJWB is committed to making any necessary reasonable adjustments to the job role and the working environment so that disabled people have access to job opportunities or current employees can continue to work should they develop a disabling condition.

All job applications are retained for 3 months and your data is used for recruitment purposes onlyunless otherwise requested

Please note we will only consider applications from candidates who are eligible to work in the UK and all appointments are subject to receipt of satisfactory references & DBS (Disclosure & Barring Service) check.

No agencies

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Location: Based in Skylight Oxford, Old Fire Station, 40 George Street, Oxford, OX1 2AQ

Contract: Permanent

About the role

Crisis is the national charity for people experiencing homelessness. We know that homelessness is not inevitable. We know that together we can end it.

Crisis Skylight Oxford is located in the Old Fire Station in the centre of the city. Our team provide a one to one specialist housing led service to help people find and secure affordable housing. We offer person centred support and will help people with anything else that will support someone to end their homelessness, such as mental health and well-being, finances or finding employment. Alongside the coaching we offer practical and creative workshops.

The Old Fire Station building also accommodates a range of flexible arts spaces which are run by an independent arts company.  

As a coach/ lead worker in the structured coaching team with a landlord liaison specialism, you be supporting people to prevent their homelessness or supporting people who are homeless into the Private Rental Sector.

You will be the lead worker for people who have engaged well with the service and are able to work with you to develop and follow a personalised plan to end their homelessness.

With a specialism in landlord liaison you will be finding, securing and maintaining the relationships we need with private and social landlords to provide a supply of good quality and affordable homes for Crisis members.

The key to success will be your ability, as part of the Crisis team, to make collaborative, consistent and persistent relationships with each person

About you

· Experience of working within a relevant sector (e.g. homelessness, mental health, drug and alcohol treatment) and have good knowledge of relevant housing, homelessness and welfare legislation

· Excellent understanding of the rental housing market local to Skylight Oxford and experience of sourcing and procuring properties including demonstratable knowledge of the legal requirements when letting a property

· Understanding of both the needs of social and private landlords and the barriers and opportunities faced by people moving out of homelessness and into housing.

· Effective negotiation skills with the ability to mediate between parties who may have different priorities and to broker agreements

You may have experience in; Homelessness, Mental health, Drug and Alcohol or the Criminal Justice System.

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds. 

Working at Crisis 

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.  

As a member of the team, you will have access to a wide range of employee benefits including: 

· A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage.

• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy. 
• Pension scheme with an employer contribution of 8.5% 
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave. 
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Wellbeing Leave to be used flexibly 
• And more! (Full list of benefits available on website) 

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career. 

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Monday 3 November 2025 23:59

Interview process: Competency-based interview

Interview date and location: 12 November 2025, either in person at our Oxford Skylight, Old Fire Station, 40 George Street, Oxford, OX1 2AQ or online Microsoft Teams

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences

Accessibility 

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help. 

Registered Charity Numbers: E&W1082947, SC040094 

Occupational Therapy Team Lead – Inscape House School 
Hours: Full-time, 37.5 hours/week, 41 weeks/year Term time
Contract: Permanent
Salary: £43,753 (pro-rated from £48,022)

Are you a passionate and experienced Occupational Therapist ready to take the next step in your career? Do you thrive in a collaborative, child-centred environment where your leadership can make a real difference? 

About the Role:

We’re looking for a dynamic Occupational Therapy Team Lead to join our specialist ASC school, part of the Together Trust. You’ll lead a skilled OT team, shape service development, and deliver high-quality, evidence-based therapy to children and young people aged 5–19 with Autism Spectrum Conditions.

This is a unique opportunity to combine clinical practice with leadership, working closely with families, carers, and a multidisciplinary team to ensure holistic support for our students. 

What You’ll Be Doing 

• Leading and developing the OT service across Inscape House and outreach settings.
• Managing your own clinical caseload and supervising team members.
• Delivering specialist assessments and interventions.
• Providing consultancy and training to staff, families, and external partners.
• Driving service improvement through evidence-based practice and innovation.
• Contributing to policy, procedures, and service development within the school and Trust.

About You: We’re looking for a passionate, experienced OT who can lead with vision and clinical expertise. You will have: 

• A degree or diploma in Occupational Therapy.
• Registration with the Health & Care Professions Council (HCPC) with a current practicing certificate.
• Experience working with children and young adults, ideally with Autism Spectrum Conditions.
• Proven leadership skills and experience managing a team.
• Strong knowledge of OT assessment tools and evidence-based interventions.
• Excellent communication and collaborative skills.

Desirable: 

• Postgraduate study in paediatric OT or Sensory Integration.
• Experience in school settings, supporting EHCPs, or delivering training.
• Ability to work across multiple sites and provide outreach services.

Benefits 

• Generous pension scheme and death in service benefit, up to 7% company pension contributions initially rising with length of service and up to 6 x basic salary death in service benefit.
• Occupational sick pay and family friendly policies including enhanced maternity, paternity and adoptive leave.
• Reward and Discount platform offering discounts at high street shops, travel, insurances etc.
• Cycle to work scheme
• Eligibility to apply for Blue Light card.
• Proud to be a real living wage employer.
• Refer a friend scheme, be rewarded for recommending a friend to work with us
• Comprehensive training and development opportunities, including apprenticeship qualifications.
• Long service awards including cash gifts and extra holiday.
• Promotion of Wellbeing across the organisation including Mental Health First Aiders offering wellbeing support from trained colleague and free weekly yoga session  in person or online.
• Access to our Employee Assistance Programme for you and adults at your home.

Together we make a difference, develop and learn, and support each other. Every day with us is different, but our mission remains the same: To champion the rights, needs and ambitions of the people we support - they are at the heart of everything we do. We stand by them and we work together for change.

Alongside an incredible team of like-minded peers, you’ll be working behind-the-scenes to support our staff, volunteers, families, and supporters. You will be helping our work happen across the charity; enabling us to care for and champion the rights, needs and ambitions of the people we support.

Curious about us? Watch our quick career video as an Occupational Therapist:

https://youtu.be/Hb-9Dg-qK-s 

If you’re ready to lead, innovate, and make a real difference, we’d love to hear from you. Please use examples in your application to demonstrate how your skills and experience align with the role.

The Together Trust is committed to safeguarding and promoting the welfare of the people we support and expects all our staff and volunteers to share this commitment.  

Safeguarding checks will be undertaken for the successful candidate in line with our safer recruitment policy, including an Enhanced DBS check (at no cost to yourself).

This role will involve regulated activity.

Applications are very welcome from all regardless of age, disability, marriage or civil partnership, pregnancy or maternity, religion or belief, race, sex, sexual orientation, trans status or socio-economic background. We are committed to making reasonable adjustments for disabled people. We positively encourage applications from those with lived experience. 

If there is any part of your lived experience you want to keep confidential in some way please talk to the Recruitment or HR shared service teams and we will do what we can to support you.

Location: Waltham Forest

Salary: Unqualified Applicants £28,255 - £29,913 per annum

Qualified Applicants £29,923 - £32,623 per annum

(Please note that applicants are usually appointed at the bottom of the relevant band)

Hours: 37.5 hours per week

Contract: Fixed Term Contract (Until 15th January 2027)

Closing Date: Monday 10th November 2025

Closing Time: 00:00am

Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as an Duty Worker at Solace Women's Aid.  

You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference.

Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.

About the Service

Waltham Forest Advocacy & Support Services provide free and confidential support to survivors of abuse within the community. The teams are made up of professional staff offering short to medium term support to women and men affected by domestic and sexual violence in the community. Our team offer information, advocacy and specialist services to increase safety and meet a range of needs – these can include ongoing safety concerns, emotional or housing support, legal options, reporting to the police, help around child contact, benefits and financial advice. As part of the support, we also ensure survivors can access therapeutic support via the Waltham Forest Therapeutic Marketplace. 

About the Role

An exciting opportunity has arisen in this busy team for a Duty Worker.  The successful candidate will be responsible in dealing with all incoming referrals and queries to the Advocacy Service. The role will involve processing all referrals, liaising with professionals, establishing initial contact as per the service’s contract requirement. The process of initial contact will involve completing a Safe Lives risk assessment, assessing the service user’s practical and therapeutic needs and supporting with any urgent needs that arise during this contact. Additionally, the duty worker will make appropriate referral out, this includes MARAC and complete adult and child safeguarding referrals where required in line with Solace’s policies and procedures. The Duty Worker will maintain and manage any waiting list and will work closely with all members of the team in relation to the allocation of cases and case updates.

About You

Successful applicants will have in-depth knowledge of domestic abuse and its impact on service users and their children, and experience of working with women who have experienced domestic and/or sexual abuse. It is essential that you have experience of using Office Excel and case management system. You will also have excellent verbal and written communication skills.
 

What we can offer you

We provide a comprehensive benefits package to all our employees, including:

• Flexible working
• Focus on learning and development (internal career progression and training)
• Generous holiday entitlement
• Employer pension contribution
• Family-friendly leave and enhanced maternity pay
• Access to Inclusion Networks
• Daily clinical debriefing
• Employee Assistance Programme providing free 24/7 support and advice
• Employee Benefits Platform offering staff discounts, benefits and savings
• Flow & Restore yoga classes
• Meditation sessions
• Cycle to Work Scheme

How to apply

When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:

• Values, Behaviours & Competencies
• Knowledge, Experience and Skills

Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.

We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.

This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.

As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.

No agencies.

�� Contract Type: 12 Month Fixed Term Contract

⌚ Hours: 35 hours per week, hybrid

�� Salary: £30,321.51 - £33,353.66 (depending on experience and skills)

Be the Expert, Make an Impact

As a HR Advisor and take charge of complex employee relations challenges. As the first point of contact for HR matters, you’ll provide expert guidance on absence, conduct, and performance issues, ensuring policies and legislation are followed. Your expertise in handling ER challenges will be key in keeping operations running smoothly and supporting stakeholders effectively.

While primarily focused on specific areas, you'll also support other locations, involving travel as necessary. This role offers challenges and opportunities to make a significant impact within our organisation and team, allowing you to advance your career and leave a lasting mark.

What can we offer you?

�� Expenses incurred while traveling outside your base location will be reimbursed.

�� Birthday Bonus with an additional day of annual leave dedicated to celebrating your birthday and long service recognition rewards programme 

�� Perks and discounts at over 4000 retail and hospitality outlets through the Blue Light Card

In addition to the perks outlined above, there are many more benefits alongside what is written above for you to enjoy. Find out more during your interview!

Shape workplaces, drive change, and make a lasting impact where it matters most

With a requirement to travel 1-2 times a week and as and when required to cover absences etc, you’ll have the opportunity to influence multiple locations and you’ll gain invaluable experience while making a real difference. You'll also play a key role in HR initiatives, shaping projects that enhance our workplace and drive meaningful change. By analysing HR data and delivering insights, you’ll help inform strategic decisions and improve the way we work.

If you're ready for a challenge where your expertise matters, all while collaborating with our dedicated L&D and Recruitment teams to ensure a seamless, high-performing organisation, this is it.

We’re looking for a caring, motivated and hands-on Community Worker to join our team. You’ll help run our Soup Kitchen sessions at St Peter’s Church in Blackpool’s South Shore, making sure food preparation, service and cleanup run smoothly. You’ll also provide support to people and families facing difficulties such as homelessness, addiction, debt, housing insecurity, mental ill-health or domestic violence. The role includes gathering feedback from attendees, working with volunteers, and building links with local schools, councillors, faith and community groups.

A home is the foundation for everything. Join SPEAR’s Housing First team in Wandsworth and help people who’ve experienced rough sleeping to secure and keep a safe, permanent place to live.

Location: Wandsworth, London
Salary: £33,364 per year 
Hours: 37.5 per week, Monday to Friday

(6-month Contract)

As a Housing First Worker, you’ll:

• Build trusting relationships and provide flexible, one-to-one support.
• Work in partnership with the London Borough of Wandsworth and local agencies to help people stay housed, improve their wellbeing and feel part of the community.
• Respond to changing priorities and manage situations as they arise, making sure services reach those who need them most.

What we’re looking for
You’ll bring experience of supporting people affected by homelessness or other complex challenges, plus the empathy, resilience and practical skills to make a lasting impact. You’ll know how to build rapport, plan support, and work collaboratively with housing and health services.

Why join us
At SPEAR, you’ll be part of a friendly, skilled charity team dedicated to ending homelessness. We offer comprehensive training, opportunities to progress, and strong wellbeing support—so you can thrive while helping others do the same.

Your Benefits

• Generous holiday – 26 days plus public holidays, rising by up to 5 extra days with length of service
• Wellbeing & EAP – 24/7 Employee Assistance Programme with free counselling, money and legal advice
• Health support – Occupational health service and free annual eye test (with contribution towards glasses if required)
• Cycle to Work – Save on a new bike and accessories through salary sacrifice
• Season ticket loan – Interest-free loan for annual travel passes
• Moving house day – Extra day’s leave when you move home
• Financial security – Life assurance (4× salary) and interest-free emergency staff loan
• Family-friendly policies – Enhanced maternity and adoption pay, plus flexible working options
• Career development – Ongoing training, learning and progression opportunities
• Blue Light Card – Discounts across a wide range of shops, restaurants and services

Location: Reading, Hybrid 
Hours: 37 per week 
Salary: £27,792
Contract Type: Permanent
Campaign Closes: 13th November 2025

First Stage Interviews: 26th November 2025

Second Stage Interviews: TBC

Are you passionate about making a real difference in the lives of children with critical illnesses? Do you thrive in a fast-paced environment where empathy, precision, and people skills come together? Join Make-A-Wish UK as a Wish Referral Officer and be the guiding light at the start of every wish journey. You will be the warm, reassuring voice that helps families navigate the first steps of their magical experience, all while managing vital relationships and keeping everything running smoothly behind the scenes.

Core Purpose
The Wish Referral Officer is responsible for processing new referrals and stewarding the wish child and their application through the initial stages of their wish journey, whilst providing excellent stakeholder management. A Wish Referral Officer is responsible for facilitating and managing a large network of relationships such as the wish child and their family, medical professionals, charities, volunteers and referral partners. As each wish is unique, accurate record keeping, data privacy and safeguarding are essential for every wish and experience. This role requires the ability to work at a high pace while maintaining strong attention to detail, with data management and accuracy forming core aspects of day-to-day responsibilities.

Essential Criteria
To be successful in this role you will need:

• Experience in an administrative role 
• Experience of handling large volumes of data accurately, within a fast-paced environment
• Experience in customer service role with set targets and data management 
• Demonstrate the ability to be flexible and change priorities within short time frames 
• Excellent organisational and prioritising skills to support an ever-changing workload 
• To be able to confidently communicate through all communication methods to multiple stakeholders
• Exceptional attention to detail 
• Calm and professional, especially when dealing with emotional situations 
• Excellent IT and administration skills including experience in processing/inputting data and MS Office 
• Ability to work on own initiative without supervision 
• A personal commitment to and understanding of equal opportunities 
• Experience in using CRM systems 

Personal Qualities

• Maintain a professional, caring, friendly and helpful manner always whilst dealing with wish children, their families, volunteers, suppliers as well as other stakeholders 
• Strong empathy with wish families understanding that each child is an individual and may have needs 
• The ability to be able to build strong relationships
• Maintain high levels of attention to detail 
• Ability to remain calm under pressure 
• Punctual and reliable 
• Friendly, courteous and professional 
• Be motivated to always support the charity and its objectives

Key Responsibilities:
Referral Enablement

• Process new referrals submitted by Community Referral Partners, health and social care professionals, ensuring accurate data entry, and excellent stakeholder management both through both written and verbal communication.
• Proactively manage a dynamic caseload of 150–200 wishes at any given time, ensuring each wish application progresses efficiently through the various stages of the wish journey in alignment with established referral targets and service timelines. This includes monitoring progress, identifying and resolving potential delays, maintaining accurate records, and self-allocating new referrals in line with organisational priorities
• Take ownership of the weekly coordination and distribution of wish referral materials, ensuring all communications and resources are prepared, reviewed, and delivered accurately and on time to key stakeholders—including Community Referral Partners, wish families, and internal teams—to support a seamless and consistent referral process.
• Monitor and maintain the accuracy and integrity of data across internal systems to ensure full compliance with service level agreements (SLAs), data protection regulations, and organisational protocols. This includes conducting regular data audits, identifying and correcting discrepancies, and working collaboratively with internal teams to uphold high standards of data quality, which are essential for effective decision-making, reporting, and service delivery.
• Collaborate with the Wish Discovery Coordinator to facilitate the effective involvement of Make-A-Wish UK volunteers, ensuring families receive the support they need throughout the wish experience. This includes coordinating volunteer assignments, arranging interpreter services where required, and promoting a seamless, inclusive, and supportive journey for every wish family.
• Ensure all referral processes, service level agreements (SLAs), and Make-A-Wish UK eligibility criteria are consistently followed, maintaining full compliance with organisational policies and procedures. This includes accurately assessing referral information against eligibility requirements, escalating any concerns, queries, or ambiguities to the appropriate team or line manager for review, and ensuring all decisions are documented and communicated clearly. Additionally, maintain strong communication with stakeholders to ensure clarity around eligibility decisions and support a fair, transparent referral process.
• Ensure the principles of Equality, Diversity and Inclusion are always reflected within the wish process.
• Support the Wish Referral Team Manager and Wish Referral Lead and Make-A-Wish UK in achieving our goal to reach every eligible child within the UK.

Stakeholder Communication

• Act as the first point of contact for all Wish Granting (WG)–related queries and enquiries, responding promptly and professionally via email, phone, WhatsApp, and post. Ensure that all stakeholders—including wish families, volunteers, and referral partners—receive a high-quality, compassionate, and consistent customer service experience
• Ensure accurate communications with referral partners, wish children and their families/guardians, employees, and volunteers in relation to wish applications.  
• Ensure that our service level agreements are met, and stakeholder expectations are sensitively and professionally managed in line with our policies.
• Liaise with other charity partners to assess whether referred wish children meet Make-A-Wish UK’s eligibility criteria. Where referrals do not meet the criteria, collaborate with the Wish Referral Partner Manager to ensure that referrers receive clear, constructive feedback and gain a full understanding of Make-A-Wish UK’s eligibility requirements, supporting transparent and informed referral practices.

Systems and Processes:

• Collaborate with the Wish Referral Team Manager to identify and implement improvements to the wish journey experience, ensuring it is seamless, inclusive, and positive for all stakeholders. Contribute feedback, insights, and suggestions to enhance processes, communication, and overall service delivery in line with organisational goal
• Maintain accurate and up-to-date records within our CRM system (Salesforce), ensuring data integrity and consistency, at all times.
• Follow internal processes to ensure wish children and their families move through the wish journey smoothly, and always in line with our service level agreements.
• Actively participate and engage in project work, providing constructive insights and ideas to enhance the wish journey for every wish child.

Safeguarding and Data Governance:

• Ensure all wish records and related data are stored and maintained on Make-A-Wish Information Systems and that all data is managed within set policies and procedures (such as data privacy, liability, consent forms, marketing permissions etc.)
• Facilitate a culture of safeguarding awareness. Identify, report and escalate any issues or concerns in line with organisational processes and procedures.
• Raise safeguarding concerns and complete relevant internal procedure

Location: London (on-site)

Interviews: We will be holding an assessment centre in Islington, London EC1V 8DG  on the 17th November 2025 (10am - 4pm) & interviews via Teams on the 18th November 2025.

For more information, or to apply, please click 'apply now' to be directed to our website.

The King’s Trust in London is currently going through an exciting period of development. We have ambitions to grow our offer to young people across the themes of Personal Development, Education, Employment and Enterprise. To help us on this journey, we are looking for two passionate and driven individuals to join our Management Team to lead and motivate our team of Youth Development Leads.

As part of the Management Team, you will be responsible for overseeing the delivery of our Education and Employability programmes, which include Achieve, Get Hired, Get into and Get Ready programmes. Working collaboratively with Delivery Partners to develop and implement our delivery plan and ensure we meet targets.

• In our Employability role, we focus on developing and maintaining relationships with employers across London who have live job opportunities, while also supporting the employment of diverse talent and ensuring quality and compliance throughout.
• In our Education role, we focus on developing and maintaining relationships with delivery partners to deliver our programmes to a high standard, supporting young people within their provisions to gain qualifications, build confidence and prepare for their next steps.

As a Delivery Manager, you must lead the effective delivery by your team, ensuring that every young person engaged progresses with an appropriate pathway of learning and development and one-to-one support. You will be a role model for your team, demonstrating best practice in how we work with young people in a safe way to ensure we deliver maximum value for young people and partners.

As one of our Delivery Managers, you need to have:

• Excellent interpersonal skills
• Strong planning and organisational skills
• Effective data analysis skills
• A track record of operational management
• The ability to support and motivate a high-performing team

The Delivery Manager role is multi-faceted, and we are looking for an individual with a broad skill set. We work with young people from every background, so we’re passionate about building a diverse workforce that represents the young people we support. We, therefore, welcome applications from everyone who meets the essential criteria for the role.

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need Delivery Managers? 

Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Delivery Managers! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

Hours: Full time

Pay: Up to £41,000 GBP gross per annual (dependent on experience)

Right to work: Applications are accepted only from those with the right to work in the UK.

Duration: Permanent

Location: Manchester, UK (Hybrid working available)

Are you passionate about designing learning that prepares health and humanitarian teams to respond effectively when emergencies strike?

UK-Med is a frontline medical aid charity. Born of the NHS, we’ve been working for over 30 years

towards a world where everyone has the healthcare they need when crises or disasters hit.

The Learning Design Specialist at UK-Med is pivotal in enhancing the preparedness and competence of healthcare professionals for humanitarian emergency response initiatives.

The Learning Design Specialist focuses on efficiently designing and coordinating development of targeted training programs for both internal organizational audiences and external humanitarian, global health and academic partners. The goal is to ensure that our Core Staff and a Register of approximately 1400 healthcare professionals worldwide are thoroughly equipped to provide exceptional care, leading to positive outcomes for the patients and communities we serve.

The Learning Design Specialist will contribute to innovating and refining UK-Med's training content, ensuring it meets the specific needs of a diverse, global workforce. They will be responsible for the creative and learning design specific aspects of expanding and quality assuring the learning portfolio, incorporating digital, in-person, and simulation-based training tailored to strategic priorities. In order to successfully deliver on responsibilities, the Learning Design Specialist will contribute to nurturing professional relationships to enhance our bespoke learning offerings, ensuring they meet the dynamic needs of our partners and maintain industry-leading standards.

The Learning Design Specialist will provide high-quality advice and support on designing effective learning solutions for external partners and conduct engaging and effective training sessions, both online and face-to-face, catering to the varied learning preferences and needs of the participants.

You will have a positive and flexible problem-solving approach and be willing, able, and ready to deploy to support all UK-Med programmes and projects.

We offer a competitive salary and benefits along with a friendly working environment and the opportunity to make a real difference.

How to apply

We strongly recommend that you read the Candidate Information Pack - Learning Design Specialist before applying for this role.

To apply, please submit a current CV and a supporting letter (no more than 2 pages) that includes a detailed explanation of your suitability for this post with specific reference to the essential criteria in the person specification.

Applications must be submitted through ouronline jobs portal no later than Monday 3rd November 2025.

This is a rolling recruitment, and we may appoint a candidate before the closing date. We will keep all applicants regularly updated on the status of the campaign.

Please note: You must have the right to work in the UK at the time of application. UK-Med is unfortunately unable to support visa sponsorship for this role.

UK-Med is committed to safeguarding of our personnel and beneficiaries and has a zero-tolerance approach to sexual exploitation and abuse. We conduct thorough vetting before any appointment is confirmed.

UK-Med is committed to the principles of diversity, equality, and inclusion. We strive to provide an inclusive and supportive environment where employees feel respected and supported to be able to fulfil their potential.

Job Title: Philanthropy Lead  

Location:    Hemel Hempstead (Charity Office), Watford & Hybrid where agreed

Salary:   £37,000 FTE. DBS checks are required.

Job Type: 14 hours per week, permanent

About us:

Playskill is a Hertfordshire-based charity supporting pre-school children with physical disabilities and their families. The charity relies entirely on voluntary donations to fund its vital services.

Using therapeutic play as a tool for development of key milestones, Playskill steps in during the crucial early intervention window when the brain is developing faster than at any other time. Through expert therapies, vital in-home support, specialist training and all important social and respite events for the whole family.

We stand alongside families throughout the challenges of living with disability, offering guidance, care, and community, helping them to build skills, resilience and networks to face the journey ahead.

About the role:

Playskill are looking for a Philanthropy Lead to grow our corporate and donor income.  This is a vital role in securing sustainable funding to our therapy services and family programmes.

You will be responsible for:

- Building high value partnerships with High Net Worth individuals.

- Developing and introducing innovative corporate fundraising initiatives.

- Working with the Community and Events Manager to secure sponsorship and team participation for our flagship Golf Day and other events.

Skills and Experience Required:

· Minimum 2 years’ experience in a similar fundraising role.

· Proven ability to secure High Net Work donations

· Excellent relationship building and stewardship

· Experience using a fundraising database

· Knowledge of GDPR legislation to ensure clear understanding of confidentiality and the need for data protection

· Confident IT use, including Microsoft Office

· Strong communication, empathy, numeracy, and administrative skills

Diversity statement:

Playskill is an equal opportunities employer and has a high number of team members with caring responsibilities and is keen to encourage applicants from a diverse number of backgrounds.

Safeguarding statement: 

Playskill is committed to the safeguarding and welfare of all children and young people. We expect all staff to share this commitment. Playskill has a full safeguarding policy and expects all staff to undergo safeguarding training.

Deadline for applications:  31st October
Interview date: TBC

Interview location: Hemel Hempstead

TRC Sexual Abuse & Rape Support Greater Manchester are currently recruiting a trauma-informed, person-centred Counsellor to deliver essential and life-saving counselling for survivors of rape, sexual assault and sexual abuse. The Counsellor will be engaged in a sessional contract with TRC Sexual Abuse & Rape Support Greater Manchester, with a minimum commitment of 4 sessions a week for 1 year. Sessions can be based at our office space in Trafford or virtually from your own confidential space.

Session payments vary from £30-£40 dependant on session type and time.

If you’re someone who can turn compassion into action through inspiring, well-run events, this is the role for you!

As Community and Corporate Events Manager, you’ll take ownership of our events calendar, designing and delivering a range of engaging, purposeful, and high-impact events that support our mission and generate essential income.

Key Responsibilities:

• Plan and manage fundraising events, such as sponsored sleep-outs, our flagship annual ball and community events
• Develop new event ideas that inspire community engagement and increase income
• Oversee all logistics budgets, suppliers, venues, health & safety, volunteers
• Work closely with our frontline team to ensure lived experience and service member stories are at the heart of our events
• Lead on social media and marketing for the Charity
• Promote events through our digital channels, press, and local networks
• Build relationships with local businesses, sponsors, schools, churches, and individuals to grow participation and support
• Analyse and report on event performance, learning and adapting to grow our reach
• Stakeholder relationship building – local councillors, dignitaries, politicians and key influencers

Who We're Looking For

• Proven experience managing events, ideally in a fundraising, nonprofit, or community context
• Creative, strategic, and organised, you know how to juggle multiple projects and stay on top of details
• Strong communication and relationship-building skills
• Comfortable working both independently and as part of a team
• Passionate about tackling homelessness, social inequality, and supporting people in crisis
• Willing to work occasional evenings/weekends as needed for events
• Full UK driving licence and access to a reliable vehicle insured for business use.
• Ability to travel across Calderdale and occasionally further afield for events, meetings, and partnership activities.