Supporter care jobs
Company Description
The NIHR is funded through the Department of Health and Social Care (DHSC) and was established with the aim of creating a health and care research system in which the NHS supports outstanding individuals, working in world-class facilities, conducting leading-edge research focused on the needs of patients and the public. The NIHR Research Infrastructure provides a platform to enable research by creating an environment where early stage and applied research can thrive.
Our Research Infrastructure consists of research expertise, specialist facilities, a research delivery workforce and support services. The NIHR invests more than £606 million a year of infrastructure funding through a number of different five-year infrastructure funding schemes.
Job Description
We are looking to recruit an experienced, inquisitive and motivating manager to provide leadership to a team managing a portfolio of high profile National Institute for Health and Care Research (NIHR) experimental medicine research infrastructure funding schemes.
Job Purpose
The Programme Lead will provide leadership for the end-to-end grants and research management of NIHR’s experimental medicine research infrastructure portfolio, which includes the flagship Biomedical Research Centres, the Clinical Research Facilities, the Commercial Research Delivery Centres, the HealthTech Research Centres and others. The postholder will lead work to drive the evolution of the experimental medicine portfolio and shape its future direction. In addition, they will play a key role in NIHR’s interaction with the experimental medicine community and will work closely with senior colleagues from the Department of Health and Social Care.
The Programme Lead will report to the Assistant Director of Research Infrastructure, will have responsibility for the activities of a team of Senior Research Managers and Research Managers, and will work closely with the broader Infrastructure team.
Key Accountabilities:
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Lead the delivery and strategic development of the experimental medicine research infrastructure portfolio:
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Portfolio development: Develop and maintain expert knowledge of the funded portfolio in order to identify gaps or opportunities for greater impact and to build robust cases for new activities.
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Strategic direction for existing funding schemes: Oversee the delivery of scheme reviews and evaluations for your portfolio to develop recommendations for the next funding calls.
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Working across the health and care research landscape: Represent the schemes and portfolio in discussions with colleagues from DHSC, NIHR and beyond to ensure synergies are identified and can be capitalised on. Contribute to activities to raise the visibility of the awards within academic, clinical, public and government fora.
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Commissioning of research: Provide management oversight of the delivery of new funding competitions, development of application guidance notes, the organisation of international panel meetings, the production of minutes and provision of feedback to applicants.
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Development of new funding calls: Respond to ad hoc requests from DHSC/NIHR to develop and deliver new priority funding calls, mobilising resources to develop an appropriate assessment mechanism and suitable monitoring processes.
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Contract management and annual reporting: Support the team to process contractual requests/changes required during the lifetime of an award and requests for information (e.g. Parliamentary Questions, FOI requests or briefings for ministers). Monitor award progress through an annual reporting process and together with the Assistant Director, sign off on award holder feedback and monitor risk management.
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Team Management and Support: Guide the development of the individuals within your team to allow them to reach their potential. Co-ordinate and delegate activities within your team and work together with the Assistant Director and Programme Lead for Applied Health Infrastructure to share learning and ensure consistency across the broader infrastructure team. Support efficient ways of working whilst maintaining attention to detail and delivery to deadlines.
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Stakeholder engagement: Deliver productive relationships with key stakeholders including Infrastructure Centre Directors. Work with the Directors to develop and support the implementation of collaborative working between individual awards and schemes. Oversee the co-production of strategically relevant agenda for Infrastructure Centre Directors’ meetings and other fora to keep NIHR researchers abreast of the latest initiatives and policies.
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Flexible support to team: provide a high level of support across the infrastructure team and NIHR, engaging on projects and working groups as required.
Line Management:
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This post will be responsible for a team of six, with direct line management of three team members.
Qualifications
Required Knowledge, Experience and Technical Skills:
To be successful in this role you will have:
- A PhD degree (or equivalent) in biomedical or health sciences research (or significant equivalent sector experience)
- Significant relevant experience of managing research funding in a clinical, academic, industrial, funding agency or charity setting
- Experience of line management, staff development and planning and monitoring of workloads
- Excellent project planning and management skills; able to prioritise and manage multiple tasks, working to challenging targets and deadlines
- The ability to demonstrate an understanding in the strategic issues in health and care research funding and policy, especially within experimental medicine
- Strategic thinker able to interpret complex information while having a clear view of the “big picture”
- The ability to employ creative approaches to effectively communicate complex information to individuals and groups from a range of different backgrounds and different seniority levels
- Committed team player with an ability to build effective working relationships
Desirable Criteria:
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Understanding of research impact and how monitor and measure it
Additional Information
Why work for us
Join our team and you’ll be working with an exceptional organisation who manage high quality health and care research for the benefit of patients and the public. NIHR is one of the UK’s largest funders of health and care research.
Compensation, Benefits & Working Arrangements:
- Salary: £58,000 to £61,200 pa
- Location: Twickenham, London / Hybrid working model
- Contract Type: Full Time,12 months fixed term contract
- Working Hours: 37.5 hours per week, 7.5 hours per day
- Annual Leave: 25 days, plus UK public holidays
Employee Benefits Include:
- Annual bonus, subject to company performance
- Enhanced Contributory Pension Scheme
- Life Insurance Cover
- Benenden Healthcare Membership
- Training and Development Opportunities
- Season Ticket Loan
NB: We offer a range of work life balance and family friendly, flexible working arrangements. This is an office-based, hybrid role with an expectation for all employees to attend our offices a minimum of 4 days a month, usually worked as 1 day per week, and may increase, subject to team requirements.
To Apply
If you are interested in working with us and feel you have the appropriate background and skills, please apply with your CV, with the cover letter attached in the same document, outlining your suitability for the role and highlighting your experience against the required criteria. Please quote Reference 2544QCJ when you apply.
The closing date for applications is the 27th October 2025.
Company Statement
LGC strongly believes that every job applicant and employee should be valued for their individual talents regardless of age, disability, race, colour, ethnic or national origin, sex, sexual orientation, gender reassignment, marital or civil partnership, pregnancy or maternity, religion or belief. Short listing, interviewing and selection will always be carried out without regard to gender, sexual orientation, marital status, colour, race, nationality, ethnic or national origins, religion or belief, age or trade union membership.
Our ideal candidate is an idividual who has a strong background in commercial and operational activities, proven experience in strategic leadership and organisational management, strong financial acumen and excellent comminication skills.
About RSPCA Llys Nini
RSPCA Llys Nini (Carmarthenshire to Cardiff Branch) is affiliated with the national RSPCA but operates as an independent, self-funding charity. Over the past 25 years, thanks to the vision of its leaders and the dedication of its staff and volunteers, Llys Nini has become one of the UK’s leading animal welfare charities.
Our core mission is animal welfare, and we are proud to have rehomed more than 22,500 cats, dogs and other animals. Beyond this, we also recognise the importance of our role in the community, local economy, and environment. This wider perspective has shaped projects such as our community café, woodland trails, and low-carbon community hub.
Our Impact and Operations
- Rehoming hundreds of animals every year in South Wales.
- Generating an annual income of over £2.5m, with expenditure of around £2m.
- Operating 10 shops across the branch area, which provide a vital income stream.
- Fundraising team, rental income, external grants, café and event facilities contribute significantly to sustainability.
- Managing a dedicated team of staff and volunteers who are central to our success.
The Opportunity
The Board of Trustees is seeking to appoint a Chief Executive Officer (CEO) to lead Llys Nini into the next phase of its development. This is an unique opportunity to make a lasting difference for animals, people, and the environment across South Wales.
We face the same challenges as the wider charity sector: increasing demand for services, economic uncertainty, and the need to develop sustainable income streams. We are looking for a leader who can turn these challenges into opportunities.
The Role
The new CEO will:
- Lead, manage, and inspire our staff and volunteers to deliver the charity’s vision and strategy.
- Ensure that Llys Nini remains resilient, sustainable, and fit for the future, both structurally and financially.
- Oversee all aspects of the charity’s operations, ensuring efficiency and compliance.
- Strengthen existing partnerships and forge new ones across local communities, businesses, and stakeholders.
- Support and develop current income streams while identifying and securing new funding opportunities.
What We’re Looking For
We are seeking an individual who can demonstrate:
- Proven experience in strategic leadership and organisational management.
- Strong financial acumen.
- Excellent communication and partnership-building skills.
- A strong background in commercial and operational activities.
- The ability to inspire, empower, and unite staff, volunteers, and supporters.
Job Title
Chief Executive Officer (CEO)
Responsible to
The Chair and to the Board of Trustees
Reporting line
Line Manager to all senior team - Finance Manager, Animal Centre Manager, Area Shop Manager, Fundraising Manager, Ysgubor Manager
Hours of Work
35 hours per week, flexible working pattern considered
Location
Based at Animal Centre, Penllergaer, Swansea, Hybrid working can be considered.
Remuneration and conditions of service
The salary scale is between £50,000 to £60,000 full time pro rata. (Dependent on experience)
Holiday entitlement is 35 days inclusive of Statutory Holidays.
Pension.
Candidates must be eligible to work in the UK.
Must abide with the ethics of the RSPCA.
Job purpose Summary:
To be the organisation’s lead professional, leading on strategy development and delivering the objectives of the Charity. To lead, manage and develop the staff teams in order to meet the organisation’s strategic objectives and ensure its sustainability.
Accountable to the Board of Trustees and acting as the interface between employees, volunteers, and other partners with the shared aim of delivering upon the Branch’s charitable objectives.
Main responsibilities:
1. Strategic Leadership
- Provide vision, leadership, direction and management in collaboration with the Board of Trustees, employees, RSPCA, and relevant stakeholders.
- Lead on strategy development, business planning and financial planning in partnership with the Board of Trustees and Finance Manager.
- Develop and monitor strategies and policies to ensure the long term viability of the organisation, including care and maintenance of the land and buildings.
2. Governance
- Support the Board of Trustees in the responsibilities to ensure robust governance structures.
- Alongside the board, taking responsibility for the legal obligations of the organisations in accordance with the RSPCA and Charity Commission rules.
3. Financial & Resource management
- Develop a funding strategy that explores implements and maintains short- and long-term funding options.
- Develop appropriate partnerships with other local charities and organisations.
- Working with the Finance Manager, preparation and oversight of resources and investments.
- Identify and manage risks within the organisation, ensuring appropriate controls are in place.
4. Partnership relationships and management
- Build strong and strategic relationships and alliances with the RSPCA and local organisations within the community.
5. Operation Management
- Provide value driven leadership, support and professional development across the organisation, including performance review processes.
- Monitor and review the organisational structure, performance and quality of the services provided to the public in all areas.
- Ensure all policies are up to date and relevant.
- Acting as on the safeguarding leads for the Charity, manage the concerns from staff, customers and visitors, in line with the policy and procedures.
- Promote the importance of the Welsh Language and culture, Equality, Diversity and Inclusion and acting as a role model for the inclusive values of the Branch.
6. People Management
- Effectively line manage the senior staff.
- Encourage a culture and ethos of consultative and collaborative working throughout the organisation.
- Position the Branch as an employer of choice.
- Maintain effective relationship with Trustees.
7. Other
- Promote the work of Llys Nini where appropriate.
- Carry out any other work or duties that are reasonably requested
Person Specification
Knowledge/Qualifications
- Educated to degree level or equivalent relevant experience (Essential)
Experience
- A proven record of strategic leadership and operation management (Essential)
- Experience of working with people of a wide range of backgrounds.(Essential)
- Experience in running commercial operations, managing budgets and resources, income generation. (Essential)
- An understanding of Charity Law and expectations from the Charity Commission.(Desirable)
- Experience in grant applications and funding (Desirable)
- Experience in HR (Desirable)
Essential skills:
- Financial and commercial business acumen including devising and managing income streams.
- Ability to innovate.
- Ability to lead and manage staff.
- Good communication skills to be able to work with and report to the Board of Trustees, staff and partnerships.
- A strong sense of responsibility and accountability.
- Ability to negotiate.
Desirable skills:
- Communicate through the medium of Welsh.
Values
- Compassionate – we care about the lives of animals and have empathy for people.
- Inspirational – we take the lead and speak up for others.
- Committed – we are committed to giving animals better lives and people better opportunities.
- Integrity – we are honest and trustworthy
How to apply:
Please forward your CV together with a covering letter, (no more than 2 pages of A4) highlighting your suitability for the job role.
We will interview people who can show in their covering letter that they meet the Essential qualities in the Person specification as well as considering the competencies. We will use the interview and assessment process to establish if the candidates have both the necessary essential qualities and competencies. References from suitable sources, including current employer, is essential prior to contract being issued.
The successful candidate will be dynamic, have a track record of achievements, be prepared to be hands on and be a self-starter, have a flexible approach, be passionate and ambitious for the positive impact of RSPCA Llys Nini in the local community.
Closing date for applications: 31 October 2025
Interview dates:
Online assessment via Teams - w/c 10 November 2025
In person interviews – w/c 17 November 2025
The Services Manager (Housing) will primarily focus on managing New Horizon's busy Housing Advice service, delivered both from the day centre and remotely. You will work with the Head of Housing Services to ensure the service responds holistically to young people with multiple needs or barriers. You should have relevent professional experience within the housing and homelessness sector, be a passionate advocate for young people and have the ability to motivate a team to deliver high quality services in a fast-paced environment. You should be skilled in partnership management and able to collaborate effectively to identify and deliver new housing solutions for young people experiencing homelessness.
- Permanent, full-time role in the Housing Team
- Salary: £37,024 – £41,600
- Deadline to apply: 9am Monday 3 November
The client requests no contact from agencies or media sales.
Gender Justice Lead
Permanent, Full time.
Location: Nairobi, Kenya
Salary: £66,240.33 per year
If we receive a high volume of applications, we reserve the right to close the advert before the scheduled closing date. Therefore, we encourage interested applicants to apply at their earliest convenience.
About us
Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.
We’re committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don’t have to be Christian to work here – we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we’re open to part-time and flexible working. We also offer hybrid working for our office-based colleagues.
About the role
Reporting in to the Global Head of Programme Policy and Practice, the Gender Justice Lead is designated as the single point of accountability for gender justice leadership across the organisation, including for policy and advocacy aligning with organisational values and goals.
The post-holder will directly lead on gender justice work as a standalone issue, while also overseeing the gender mainstreaming work led by the Senior Gender Adviser. The role is responsible for co-developing a thematic strategy, collaborating with the Strategy and Learning Manager in organisational effectiveness.
The role is ultimately accountable for the delivery of the thematic strategy on Gender (both mainstreamed and standalone work) and for reporting progress towards this at regular intervals to measure success and maximise impact, and provides strategic oversight of Christian Aid’s gender thematic global policy and advocacy work in global spaces to ensure the advocacy maximum impact.
The role collaborates with partners and faith groups, providing public policy analysis, positioning, research and writing, and is rooted in evidence and theological reflection to foster a mindset of connection. The post-holder will manage the Senior Gender Adviser.
Some of the main responsibilities of the Gender Justice Lead include:
- Co-develop, create and deliver a thematic strategy for the whole of the Gender Justice thematic priority, including policy and advocacy components, clear measures of progress and impact/success which are then reported against at regular intervals aligning with organisational values and goals.
- Manage the Senior Gender Adviser to clearly contribute to the delivery of the strategy, and to support and collaborate with programmes and partners to achieve organisational standards on gender mainstreaming, protection and inclusion.
- Lead as the organisational technical expert on gender justice programming, particularly as a standalone thematic focus, and collaborate with staff across the Impact and Income & Public Engagement departments so they are able to draw on gender justice expertise – ours and our partners’ – in order to design, fundraise for and facilitate the delivery of strong signature programme
work on gender justice, maximising impact and income. - Provides strategic oversight of the organisation’s policy and advocacy work on gender, supported by the Senior Gender Adviser, to maximise impact.
- Develops, shapes, steers and delivers Christian Aid’s thematic public policy analysis on gender, positioning, and research and writing, rooting this in programme experience and theological reflection, and promotes the exchange of ideas and knowledge, to maximise impact.
- Foster a culture of learning and improvement by identifying best practice among our partners and facilitating knowledge sharing across partners; by commissioning (or directly undertaking when appropriate) research and learning reviews to evidence good practice and course correct where needed.
- Build strong relationships with key policy and advocacy colleagues focusing on ensuring insight and learning from programme practice feeds into, and influences public policy development, and provides evidence for advocacy materials.
- Collaborate with the Strategy and Learning Manager and the Impact and Evidence Manager to ensure appropriate evidence is being gathered and consolidated to measure and communicate the impact of our work on gender justice and to adapt our signature programme approaches as necessary.
- Lead and build external networks so Christian Aid’s work on gender justice is presented and promoted nationally and internationally, including in global advocacy spaces, resulting in 1) an enhanced organisational profile within the sector to maximise our impact, 2) a portfolio of work that is innovative and in line with sector best-practice, 3) a pool of potential partners to engage and work with.
- Programme advisory and resource materials on gender justice are developed on the basis of organisational values, goals, strategies, adaptive programming approaches, and informed by ongoing learning of Christian Aid.
About you
Who we are looking for
Essential
- Postgraduate or equivalent in International Development or relevant discipline.
- Detailed understanding gender concepts, theory and practice, and of current thinking/debates on gender and social norms, in an international context.
- Detailed understanding of the role of faith-based actors in gender justice.
- Extensive experience of programme design, management and implementation on gender at country and local level and exposure to a range of gender programmes.
- Extensive experience of influencing global spaces and global institutions
- Highly developed communication skills in English (written and orally).
- Extensive experience of International Development, including familiarity with strategic planning and programme management.
- Detailed understanding of current thinking in sector-specific M&E, including adaptive management.
- Highly developed ability to apply analysis of power/social exclusion to programme design and management.
- Highly developed negotiation, facilitation, influencing, stakeholder engagement skills, and ability to promote critical thinking and reflection.•Significant experience of providing training, technical support and/or advice.
- Significant experience of promoting culture change and organisational learning.
- Highly developed interpersonal skills, including the ability to discuss sensitive issues and inspire others to take up new challenges.
Further information
At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.
We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams.
We have a strong Christian ethos and we encourage applications from all faiths. Applicants will be expected to demonstrate an understanding of and sympathy with Christian Aid’s faith identity.
All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information as part of the referencing process from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this.
The client requests no contact from agencies or media sales.
Finance Business Partner
Finance Business Partner – Enabling & Strategic Investments (18-Month Fixed Term Contract) London, Peterborough or Hybrid
At Mencap, we’re passionate about changing the lives of people with a learning disability. We’re looking for a proactive and insightful Finance Business Partner to support our enabling operational departments & strategic projects.
You’ll be part of a collaborative Finance Business Partnering team of eight, providing financial insight and support to Mencap’s enabling functions – including IT, People, CEO Office, and Finance – as well as key org-wide strategic projects. This role offers the opportunity to make a real impact by helping senior leaders understand their financial position, make informed decisions, and help deliver the charity’s objectives.
What you’ll do
- Partner with senior stakeholders and project managers to deliver clear, insightful financial analysis and reports.
- Lead monthly finance reviews with budget holders, providing expert advice and challenge to drive sound decision-making.
- Support the creation of accurate budgets and forecasts, ensuring financial plans are realistic and aligned to organisational goals.
- Identify trends, risks, and opportunities through critical review of results and proactive financial insight.
- Collaborate closely with the wider Finance Team to ensure strong financial control, compliance, and accurate reporting.
- Use your analytical and problem-solving skills to spot issues, improve processes, and drive continuous improvement.
What we’re looking for
- Experience in management accounting, business partnering, or financial planning and analysis.
- Strong Excel and data analysis skills, with the ability to interpret and present complex information clearly.
- Excellent interpersonal and communication skills – able to build relationships and explain financials to non-finance colleagues.
- Ideally, part-qualified or working towards a professional accounting qualification (ACCA, CIMA, ACA) or equivalent experience.
- Charity or not-for-profit experience, and familiarity with Power BI, would be an advantage.
Why join Mencap?
You’ll be joining a supportive, purpose-driven organisation where finance is at the heart of achieving social impact. Although this is an 18-month fixed term contract, there’s potential for the role to become permanent.
Apply now – applications close on Sunday, 9th November. Interviews will be held via Microsoft Teams during the week beginning 10th November.
Benefits
Here at Mencap, we offer an impressive range of benefits designed to support and reward our employees to ensure that our teams feel valued and appreciated.
Our benefits package offers 32 days of paid holiday (including bank holidays, pro rata), along with a range of perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and many more exciting offerings.
For more details on what we have to offer, please see the attached document outlining all the fantastic benefits available to you as a member of our team!
About Mencap
Our vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.
We're here to support people with a learning disability, their families and their carers. We fight for a kinder, fairer and more inclusive society for people with a learning disability to live in.
At Mencap, everyone works with people with a learning disability either providing support or advice, or alongside one another as colleagues.
Belonging at Mencap is for everyone, every day, everywhere.
- Everyone is expected to treat people well and make Mencap an inclusive organisation.
- Every day we grow and learn. It’s okay to make mistakes but we learn from them and make changes
- Everywhere people will feel respected, valued, and safe to be themselves.
We have Belonging network groups that meet online and are open to all colleagues. The groups include people who identify as Black and Asian, LGBTQIA+, disabled or with a long- term health condition, women, parents and carers, and their allies.
We want to encourage everyone to apply to work at Mencap and we offer a variety of different contract types and working patterns. We’re not looking for specific experience. It is your personality and values that will make you a great colleague. We will train and develop you to succeed in the role you’re applying for.
Empower individuals with learning disabilities and autism to reach their full potential and lead the lives they choose.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
1 Personal Wellbeing FTE Coach - Fixed Term until 28/02/2027
1 Personal Wellbeing FTE Coach - Maternity Cover - 6 months but possible extension
Location: South Wales - Cardiff and Newport
Ref PEW 251
Closing date: Monday, 10th November 2025 at 9.00am
Are you a proactive, organised and compassionate individual with a proven record of working with male adults in the criminal justice system whether in the community or in prisons? Do you have experience of engaging successfully with challenging people such as people who have complex needs, people who are reluctant to discuss their needs, and people who are angry and confused?
If so, St Giles Trust is looking for a Personal Wellbeing Coach to join us and help to oversee the delivery of Personal Wellbeing services to referrals made by Wales Probation Service.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
St Giles is now a kickstart employer, so we are part of the scheme which provides job opportunities for 16-24-year-olds who are currently on Universal Credit and are at risk of long-term unemployment.
The Wise Group is a leading social enterprise working to lift people out of poverty. St Giles and The Wise Group came together to form a partnership with the aim of supporting the Probation Resettlement reforms by offering a high-quality service underpinned by staff who have lived experience and cultural competency. As a result, we have been awarded contracts to deliver Personal Wellbeing Services for North and South Wales. These services will involve a range of support to community offenders and prison leavers including families, emotional wellbeing, lifestyle and associates and social inclusion (including meet at the gates).
About this exciting opportunity
Working as part of a multi-agency team, you will provide person-centred support to a caseload of service users who will either be serving community sentences or being released from prison. You will undertake assessment and action planning with individual service users, create a safe and trusting environment, using trauma-informed practice to successfully facilitate a supportive and constructive relationship with service users, plus deliver a range of interventions to service users which contribute towards achievement of prescribed outcomes.
We will also count on you to develop and maintain positive working relationships with external agencies, including probation, prisons, partners, and others who will assist in achieving prescribed outcomes for service users, ensuring you work towards contractual targets and outcomes within agreed timescales. Using agreed CRM databases and recording all activity relating to caseload and providing updates and reports are also key duties.
What we are looking for
- Experience working with partner agencies either as part of a multi-agency team working towards common objectives or negotiating to establish links to further the aims of a project
- L3 in Advice and Guidance or equivalent
- The ability to assess clients’ needs and provide tailored, client-led support through action planning and interventions involving advice, guidance, advocacy, and coaching
- An ability to work sensitively with clients applying trauma-informed strategies
- Impressive IT, relationship-building and communication skills, both verbal and written
Please note this role requires an Enhanced Adult DBS check.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, season ticket loan and much more.
We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage ) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
Closing date: Monday, 10th November 2025 at 9.00am
A ydych chi'n unigolyn rhagweithiol, trefnus a thrugarog, gyda hanes profedig o weithio gydag oedolion gwrywaidd yn y system cyfiawnder troseddol boed yn y gymuned neu mewn carchardai? A oes gennych chi brofiad o ymgysylltu'n llwyddiannus gyda phobl heriol, er enghraifft pobl sydd ag anghenion cymhleth, pobl sy'n amharod i drafod eu hanghenion, a phobl sy'n ddig ac yn ddryslyd?
Os felly, mae Ymddiriedolaeth St Giles yn chwilio am Hyfforddwr Lles Personol i ymuno â ni a helpu i oruchwylio'r gwaith o ddarparu gwasanaethau Lles Personol i atgyfeiriadau a wneir gan Wasanaeth Prawf Cymru.
Ynghylch Ymddiriedolaeth St Giles
Elusen uchelgeisiol, wedi’i hen sefydlu sy’n helpu pobl sy’n wynebu helbulon i ddod o hyd i swyddi, cartrefi a’r gefnogaeth gywir y mae ei hangen arnynt yw Ymddiriedolaeth St Giles. Yn ganolog i’n hethos yw ein cred bod pobl sydd â phrofiad uniongyrchol o oresgyn problemau, megis cefndir troseddol, digartrefedd, dibyniaeth ar gyffuriau ac alcohol neu fod yn aelod o gang, yn allweddol i sicrhau newid positif mewn eraill.
Mae St Giles bellach yn gyflogwr Kickstart, felly rydym yn rhan o'r cynllun hwn sy'n darparu cyfleoedd gwaith i bobl ifanc 16-24 oed sydd ar Gredyd Cynhwysol ar hyn o bryd ac sydd mewn perygl o ddiweithdra hirdymor.
Mae’r The Wise Group yn fenter gymdeithasol flaenllaw sy'n ceisio codi pobl allan o dlodi. Daeth St Giles a The Wise Group at ei gilydd i ffurfio partneriaeth gyda'r nod o gefnogi'r diwygiadau Ailsefydlu Prawf drwy gynnig gwasanaeth o ansawdd uchel wedi'i ategu gan staff sydd â phrofiad byw a chymhwysedd diwylliannol. O ganlyniad, dyfarnwyd cytundebau i ni i ddarparu Gwasanaethau Lles Personol ar gyfer Gogledd a De Cymru. Bydd y gwasanaethau hyn yn cynnwys amrywiaeth o gymorth i droseddwyr cymunedol a'r rhai sy'n gadael carchardai gan gynnwys teuluoedd, lles emosiynol, ffordd o fyw a chysylltiadau cyswllt a chynhwysiant cymdeithasol (gan gynnwys cwrdd wrth y gatiau).
Ynghylch y cyfle cyffrous hwn
Gan weithio fel rhan o dîm aml-asiantaeth, byddwch yn darparu cymorth sydd wedi’i ganolbwyntio ar yr unigolyn i lwyth achosion o ddefnyddwyr gwasanaeth a fydd naill ai'n cyflawni dedfrydau cymunedol neu'n cael eu rhyddhau o'r carchar. Byddwch yn ymgymryd â chynllunio asesu a gweithredu gyda defnyddwyr gwasanaethau unigol, yn creu amgylchedd diogel ac ymddiriedus, gan ddefnyddio ymarfer trawma-gwybodus i hwyluso perthynas gefnogol ac adeiladol gyda defnyddwyr gwasanaeth, ynghyd â darparu ystod o ymyriadau i ddefnyddwyr gwasanaethau sy'n cyfrannu tuag at gyflawni canlyniadau rhagnodedig.
Byddwch hefyd yn datblygu a chynnal perthnasoedd gweithio cadarnhaol gydag asiantaethau allanol, gan gynnwys y gwasanaeth prawf, carchardai, partneriaid, ac eraill a fydd yn cynorthwyo i sicrhau canlyniadau rhagnodedig i ddefnyddwyr gwasanaethau, gan sicrhau eich bod yn gweithio tuag at dargedau a chanlyniadau cytundebol o fewn amserlenni y cytunwyd arnynt. Mae defnyddio cronfeydd data CRM y cytunwyd arnynt a chofnodi'r holl weithgaredd sy'n ymwneud â llwyth gwaith a darparu diweddariadau ac adroddiadau hefyd yn ddyletswyddau allweddol.
Yr hyn rydym yn chwilio amdano
- Profiad o weithio gydag asiantaethau partner naill ai fel rhan o dîm aml-asiantaeth sy'n gweithio tuag at amcanion cyffredin neu o negydu gyda’r nod o sefydlu cysylltiadau i hyrwyddo nodau prosiect
- L3 mewn Cyngor ac Arweiniad neu gyfatebol
- Y gallu i asesu anghenion cleientiaid a darparu cymorth wedi'i deilwra a arweinir gan gleientiaid drwy gynllunio gweithredu ac ymyriadau sy'n cynnwys cyngor, arweiniad, eiriolaeth a hyfforddi
- Y gallu i weithio mewn dull sensitif gyda chleientiaid gan ddefnyddio strategaethau sail-trawma
- Sgiliau TG, meithrin-perthynas a chyfathrebu nodedig, ar lafar ac yn ysgrifenedig
Sylwch fod y rôl hon yn gofyn am wiriadau DBS Oedolion Uwch a fetio HMPPS.
Yn gyfnewid am hyn, gallwch ddisgwyl cyflog cystadleuol, lwfans gwyliau hael, pensiwn staff, gweithio hyblyg, rhaglen fentora, gwasanaeth cynghori a chwnsela, talebau gofal plant, benthyciad tocyn tymor a llawer mwy.
Bydd St Giles yn gwarantu cyfweld â phob ymgeisydd anabl sy'n bodloni'r meini prawf gofynnol a nodir yn y Disgrifiad Swydd ar gyfer y swydd wag.
Rydym yn gyflogwr hyderus ecwiti a chynhwysiant. Rydym yn croesawu pob cais ac rydym yn arbennig yn annog ceisiadau gan bobl o'r mwyafrif byd-eang (du, brown, aml-dreftadaeth) a'r rhai sy'n nodi eu bod yn anabl, niwro-eang, niwroamrywiol, gydag unrhyw nodweddion gwarchodedig a/neu rwystrau neu heriau cymdeithasol. Rydym yn gwerthfawrogi'r effaith rymusol ac addysgiadol y gall pob profiad byw ac amrywiaeth meddwl ei gynnig i'r sefydliad.
We help people held back by poverty, unemployment, the criminal justice system, homelessness, exploitation and abuse to build a positive future.
Finance Lead – Fundraising & Communications, Advocacy and Activism (CAA)
Are you ready to use your financial expertise to drive fundraising growth and help shape a more inclusive future for people with learning disabilities?
Join Mencap as our Finance Lead – Fundraising & Communications, Advocacy and Activism (CAA) and play a pivotal role in maximising the impact of our fundraising and advocacy work.
About the Role
As part of our collaborative Finance Business Partnering team, you’ll support fundraising, communications, advocacy, and activism across Mencap. You’ll provide clear financial advice, insightful analysis, and strong financial management to ensure our fundraising income is used effectively to benefit people with learning disabilities.
Over the next five years Mencap have big ambitions to significantly grow our fundraising income and increase our influencing and campaigning impact to ensure people with a learning disability can live life to the full.
This role is a full time permanent position.There is flexibility around where the role is based. We have large offices in London and Peterborough and smaller offices located throughout the UK. You will need to travel occasionally for meetings. However, this role will primarily be working remotely.
Key responsibilities include:
· Partnering with directorate teams to create robust budgets and forecasts, offering support and advice for realistic financial planning.
· Providing clear financial reports and analysis to help teams understand results, spot emerging issues, and make informed decisions.
· Supporting complex income forecasting (e.g. legacies), using scenario analysis to guide planning and assess risk.
· Delivering financial analysis and modelling to support investment decisions.
· Ensuring funding applications and management of restricted funds are accurate and compliant.
· Improving finance processes and reporting, including with our new Salesforce fundraising CRM system.
· Acting as key contact for external auditors and funders regarding fundraising financials.
· Ensuring accounting and financial compliance with Charity SORP and other relevant regulations.
· Managing and coaching an FBP team member, supporting their development.
What You’ll Bring
· Qualified accountant (CIMA, ACA or equivalent).
· Proven experience in finance business partnering, ideally within a charity or fundraising environment.
· Strong analytical and problem-solving skills, with the ability to interpret and communicate complex financial data.
· Excellent relationship-building and stakeholder management abilities.
· Clear communication and influencing skills, able to explain financial information to others.
· Motivation to improve systems and processes.
· Commitment to improving the lives of people with a learning disability.
Highly desirable:
· Knowledge of Charity SORP and charity finance regulations.
· Experience with restricted reserves and external reporting to funders.
· Familiarity with fundraising bids, donor engagement, and business development.
· Salesforce and/or Power BI experience.
If you are passionate about using your financial expertise to create real, positive change for people with learning disabilities, we want to hear from you!
Applications close on Monday, 3rd November. If you're interested in this position, we encourage you to apply as soon as possible. Interviews will begin once suitable candidates are identified, and the advert may close early.
Benefits
Here at Mencap, we offer an impressive range of benefits designed to support and reward our employees to ensure that our teams feel valued and appreciated.
Our benefits package offers 32 days of paid holiday (including bank holidays, pro rata), along with a range of perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and many more exciting offerings.
For more details on what we have to offer, please see the attached document outlining all the fantastic benefits available to you as a member of our team!
About Mencap
Our vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.
We're here to support people with a learning disability, their families and their carers. We fight for a kinder, fairer and more inclusive society for people with a learning disability to live in.
At Mencap, everyone works with people with a learning disability either providing support or advice, or alongside one another as colleagues.
Belonging at Mencap is for everyone, every day, everywhere.
· Everyone is expected to treat people well and make Mencap an inclusive organisation.
· Every day we grow and learn. It’s okay to make mistakes but we learn from them and make changes
· Everywhere people will feel respected, valued, and safe to be themselves.
We have Belonging network groups that meet online and are open to all colleagues. The groups include people who identify as Black and Asian, LGBTQIA+, disabled or with a long- term health condition, women, parents and carers, and their allies.
We want to encourage everyone to apply to work at Mencap and we offer a variety of different contract types and working patterns. We’re not looking for specific experience. It is your personality and values that will make you a great colleague. We will train and develop you to succeed in the role you’re applying for.
Empower individuals with learning disabilities and autism to reach their full potential and lead the lives they choose.
*Community Action Sutton is the host organisation for Healthwatch Sutton. This role is with Healthwatch Sutton*
We have an exciting opportunity for the right candidate to work with us to hear from the diverse communities of Sutton and to use their views to improve the health and wellbeing of local people. The successful applicant will be able to raise our profile and awareness of our work in the Borough.
We are looking for someone who is passionate about enabling local people to have a voice in the health and wellbeing agenda. You will be a strong communicator, with experience of engaging with a range of people to help identify their issues and concerns.
The ability to be able to capture people’s attention using your flare for designing engaging publicity material and publications will be essential as will the skills to manage our social media and website. You will need to have great IT skills to deliver all aspects of communications and engagement activity. Ability to create innovative, interactive online content is desirable.
Our ideal candidate will have excellent organisational and administrative skills to ensure the smooth delivery of our events, meetings and other activities.
Demonstrating your ability to deliver successful projects is a key part of the role. Problem-solving and influencing others are important skills needed to ensure our projects deliver results.
You will also need to be friendly and approachable to build relationships with our Board, volunteers and members of the public. We would like a person with an enthusiasm for improving people’s lives.
Unfortunately, we cannot accept CVs for this position.
To apply, please click 'Redirect to recruiter'and complete the application form. Please return by midnight Sunday 2nd November 2025.
Interviews are expected to be held on Tuesday 11th and Wednesday 12th November.
Please note: The government has announced the closure of Healthwatch which will require parliamentary legislation. Current estimates for closure are a minimum of 12 months, potentially longer.
The client requests no contact from agencies or media sales.
We're looking for a passionate and dynamic Grants Officer to join our Fundraising Team. You will help the Grants Manager and Head of Fundraising and Development secure vital income from a growing number of Trusts and Foundations. You will need to be a confident in writing compelling funding applications and have excellent attention to detail. This is an exciting opportunity to contribute directly to life-changing work, develop your fundraising career, and be part of a supportive, inclusive team that's determined to make a difference.
- Permanent, full-time role in the Fundraising Team
- Salary: £31,200-£34,736
- Deadline to apply: 9am Wednesday 5th November
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We have developed strong systems and processes over the past five years and are now focused on enhancing their efficiency and effectiveness to support the continued growth of Innovation Unit. We are seeking a capable and proactive Operations Assistant to help deliver this ambition. This is a varied and fast-paced role that sits at the heart of our organisation, supporting the smooth running of our core business functions, including HR, IT, systems, finance, recruitment, team events, and workspace coordination. Reporting to the Head of Finance and Operations, and working closely with the HR Manager, you will engage with colleagues across the organisation to ensure our operations are well organised, responsive, and people-centred.
You will be responsible for a broad range of activities, including managing shared systems and records, supporting recruitment and onboarding, coordinating team events and workspace logistics, and providing day-to-day support with IT and organisational platforms. You will also contribute to finance administration, business development processes, and support initiatives that strengthen team culture and employee experience.
This role requires proven experience in administration, operations, or HR support, ideally gained within a consultancy, charity, or purpose-driven organisation. You will be confident using systems such as Google Workspace, Zoom, Slack, and demonstrate the ability to learn and use new platforms effectively. You will be expected to manage tasks independently, apply sound judgement, and deliver work to a high professional standard.
You will need to build and maintain strong working relationships with colleagues, associates, and suppliers, and work effectively across a range of internal functions. This will require excellent communication skills, strong organisational ability, and the flexibility to adapt when circumstances change. A high level of discretion and care will be essential, particularly when handling sensitive information or supporting compliance processes.
Innovation Unit is a mission-driven organisation committed to tackling persistent inequalities and transforming the systems that shape people’s lives. You will be joining a collaborative, supportive, and high-performing team that values learning, inclusion, and a shared commitment to meaningful impact. From your first day, you will be expected to contribute actively to the success of the team and to the continuous improvement of our operations and employee experience.
If you are looking for a role that offers variety, responsibility, and purpose, and the opportunity to build and apply your operations expertise in a values-led organisation, we would be delighted to hear from you.
Timeline:
First round interviews will take place between 3rd and 7th November over video call. Final screening interviews with the Managing Director and completion of an aptitude test will be in the week commencing 10th November online.
All candidates will receive an email confirming that their application has been received. After this, we will only contact the applicants that have been selected for interview. Feedback on your application will be given through the Be Applied system.
Due to the nature of our work with children and vulnerable adults, Innovation Unit operates a Safer Recruitment policy. All offers of employment will be made on the condition of a DBS check being carried out and we will ask for two references.
The client requests no contact from agencies or media sales.
We are proud to be known as the first ever Law Centre to open its doors in England. Our story began in 1970, when we saw the need to campaign and gain justice for some of the most poor and disadvantaged in the North Kensington communities.
We have continued to adapt to the needs of our community for almost five decades, we have been challenged ourselves but we have always remained true to our roots and continue to be a legal service with a social conscience.
We are looking for a dedicated Education Caseworker to help us deliver high‑quality advice and representation across our community. This is a new project which is being piloted by NKLC. The successful candidate is expected to create a local profile which will lead to the emergence of a caseload proportional to the demand. NKLC is open to applications from candidates seeking flexible working arrangements.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About ShowerBox
ShowerBox provides free mobile shower services for people experiencing homelessness and hygiene poverty – offering dignity, care, and a safe space for anyone who needs it. Our Central London project is our busiest – over 200 guests visit each Saturday and around 60 guests have showers. We couldn’t do it without our amazing team of 20+ volunteers each week.
Role Summary
We’re looking for a friendly, reliable and hands-on Service Delivery Shift Leader to coordinate and oversee the smooth running of our Central London project based in Tottenham Court Road WC2H. You’ll be responsible for taking the lead on setting up the Saturday service, managing the volunteer team, and ensuring a respectful, welcoming experience for all our guests.
Key Responsibilities:
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Lead the setup and close-down of the shower service
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Coordinate and support volunteers on the day
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Ensure health and safety standards are upheld
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Be the main point of contact for guests and volunteers
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Record and provide service delivery data as required
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Respond to any on-site issues with calm and care
Requirements:
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Organised and dependable, with good communication skills
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Experience leading a team of approx 20 volunteers each week
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Physically able to assist with setup (lifting, connecting gas/water/power - training provided)
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Experience of safeguarding processes and conflict management
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Alignment with ShowerBox’s values of dignity, respect, and inclusivity
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Experience supporting vulnerable adults e.g due to mental health, substance use, homelessness etc
Preferable experience:
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Full UK driving license preferred
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Certified First Aider
To Apply:
Please send your CV and cover letter demonstrating your relevant experience and suitability for the role with ‘Service Delivery Shift Leader Application’ in the subject line.
The client requests no contact from agencies or media sales.
About the Role
Neuroendocrine Cancer UK is entering an exciting phase of growth and development. To make the greatest difference, we need to grow in a way that is structured and sustainable, and that’s where you come in.
We’re looking for our first Director of Operations: a strategic, hands-on leader who can turn vision into action and passion into plans. Working closely with our new CEO, you’ll ensure that our people, systems, and processes all work together to deliver effectively for the communities we serve.
This is a unique opportunity to shape the organisation’s future. You’ll combine strategic oversight with operational delivery across key areas including HR, finance, compliance, governance, IT, and organisational processes. As a senior leadership team member, you’ll strengthen internal systems, support staff and make sure day-to-day operations align fully with our mission, values, and strategic goals.
Ultimately, you will help build the strong foundations and infrastructure that enable Neuroendocrine Cancer UK to grow sustainably, deliver high-quality services, and deepen its impact for the communities we support.
About the Charity
We are Neuroendocrine Cancer UK. We exist to address the unmet needs voiced by the neuroendocrine cancer community, supporting patients and their loved ones with the physical and psychological burden of neuroendocrine cancers. Through awareness, research, better funding and support, we can give our community the attention it deserves
Our vision is for a world in which people know how to recognise, diagnose, treat, care for, and cure patients with neuroendocrine cancer.
We are a Charity driven by strong values of equity, excellence, collaboration, honesty, transparency and integrity.
Key Responsibilities
- Operational Oversight and Delivery
- Lead and manage a small in-house operations team (2 staff members) and oversee the work of external consultants as required to deliver operational plans aligned with strategic goals.
- Drive the successful delivery of existing services, overseeing day-to-day operations, ensuring services are delivered efficiently and to a high standard while supporting the implementation of new initiatives and improvements.
- Ensure systems and processes are fit for purpose and support delivery of strategic goals.
- Management and maintenance of the Salesforce system.
- Maintain oversight of service development, ensuring it reflects user feedback and sector innovation (with Directors/Managers).
- Lead audits and evaluations to ensure service effectiveness and continuous improvement.
2. Governance and Compliance (working with CEO)
- Maintain compliance with all relevant legislation, including safeguarding, data protection, and health & safety.
- Develop and oversee policies and procedures that uphold good governance, safeguarding, GDPR, digital governance, and ethical standards.
- Act as Designated Safeguarding Lead (DSL) and Data Protection Officer (DPO).
- Provide assurance to the CEO and Board on compliance and operational risk.
3. Financial Stewardship and Operational Management
- Support the CEO in ensuring financial sustainability.
- Oversee day-to-day budgeting, financial reporting, and grant management.
- Ensure timely processing of payments, payroll, and contracts.
- Support income generation through sound financial planning and operational oversight.
- Review all processes, procedures & delegations and suggest updates as necessary.
4. People and Organisational Development
- Support the CEO to recruit and induct staff.
- Work with CEO to oversee HR matters including performance management (with HR support).
- Prioritise staff wellbeing, engagement, and professional development.
- Support the CEO in succession planning and building organisational resilience.
5. Service Quality and Improvement
- Work with relevant management team to ensure high-quality service delivery aligned with user needs and feedback.
- Monitor performance and report on impact to CEO and trustees.
- Drive operational improvements and support the development of new initiatives.
6. Insight, Data, and Continuous Improvement
- Collect, analyse, and report operational data to support decision-making.
- Oversee monitoring, evaluation, and audits to ensure accountability and learning.
- Support research and innovation projects by ensuring operational systems are robust and effective.
- Work with the board & CEO to review all processes, procedures & suggest updates as necessary.
Person Specification
About you
You’re an experienced operational leader who thrives on making things work — strategically, efficiently, and with people at the heart of it all. You know how to turn plans into action and are equally comfortable shaping systems, managing budgets, or guiding a team through change.
You bring strong leadership experience, a deep understanding of good people management practices, and sound knowledge of compliance, safeguarding, and data protection. You’re confident managing financial systems and overseeing budgets, and you know how to balance strategic thinking with hands-on delivery.
You’re at your best in collaborative, purposeful environments — someone who communicates clearly, builds trust, and helps others do their best work. You’re also pragmatic and calm under pressure, able to bring clarity and stability as the organisation grows and evolves.
Above all, you’re motivated by purpose. You share our commitment to the mission and values of Neuroendocrine Cancer UK, and you want to use your operational skills to help an organisation with real impact go even further.
Essential
- Proven experience in operational leadership and management
- Strong knowledge of people management practices, compliance, safeguarding, and data protection.
- Experience of managing budgets and overseeing financial systems.
- Strong line management and team development, with the ability to lead staff and volunteers.
- Excellent communication and organisational skills.
- Ability to balance strategic thinking with hands-on delivery.
- The ability to lead through change and embed new ways of working effectively.
- Commitment to the mission and values of the charity.
Desirable:
- Experience in a small charity or nonprofit organisation.
- Experience of charity governance
- A relevant qualification in safeguarding, HR, or data protection
- Experience managing Salesforce or similar CRM systems
Why Work With Us?
- Be part of a small, passionate, and values-driven team making a tangible difference.
- Shape the future of the organisation at a pivotal stage of growth.
- Take on a broad and varied leadership role with the chance to influence across all areas.
- Receive support for professional development, training, and personal growth.
- Enjoy a remote and flexible working environment.
To support and inform patients and families from diagnosis, enabling access to the best care and treatment.
The client requests no contact from agencies or media sales.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Recovery Worker to play a pivotal role in our Complex Needs Service in Wandsworth.
Sounds great, what will I be doing?
The role focuses on providing high-quality support to individuals in mental health crisis. You will assist clients during their stay, helping to reduce immediate distress and develop plans to prevent future crises. This includes working collaboratively with statutory and voluntary mental health services to ensure effective, multi-agency support. All interventions should reflect the organisation's values and commitment to recovery, co-production, and person-centred care, while following established policies and procedures.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
You bring strong experience supporting individuals with mental health and dual diagnosis needs, demonstrating a compassionate and professional approach to helping people in distress. You understand the complexities of mental health conditions, including crisis management, and know how to communicate sensitively and effectively to ensure that individuals are supported with dignity, respect, and empathy.
Your knowledge of relevant mental health legislation, including the Care Programme Approach (CPA), enables you to provide informed and compliant support, while your commitment to the principles of recovery ensures that your practice remains person-centred, empowering, and strengths-based.
You are confident working both independently and collaboratively, contributing effectively to team goals while taking initiative in managing your own workload. You also bring experience in inducting and supporting peer staff and volunteers, fostering a positive and inclusive team environment.
With experience working alongside statutory services such as the NHS, you understand the demands of front-line service delivery and the importance of integrated, multi-agency collaboration. You maintain a strong awareness of health and safety standards and safeguarding responsibilities, ensuring a safe and supportive environment for both clients and colleagues.
Technically proficient, you are comfortable using Microsoft Word, Outlook, and online platforms to record information accurately, communicate effectively, and manage administrative tasks. Your good literacy and numeracy skills allow you to produce clear, professional written correspondence and maintain accurate records.
Flexible and reliable, you are prepared to work Monday to Sunday, including bank holidays, to ensure continuous, high-quality support for service users. Your approach combines professionalism, empathy, and resilience—qualities that enable you to deliver excellent care in demanding and dynamic environments.
When will I be working?
You will be working on a shift rota Monday to Sunday to include every other weekend 39 hours a week
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they’re likely to die from.
Job DescriptionAt the heart of Marie Curie’s Marketing & Communications department, our PR & Media team works to amplify the charity’s voice across national and regional media platforms. We’re a supportive and ambitious team, collaborating with colleagues across Fundraising, Research, Caring Services and Policy, as well as with our network of media professionals and agencies.
As PR and Media Officer, you will play a crucial role in raising the profile of Marie Curie through compelling storytelling, high-impact media campaigns, and strategic press engagement. Reporting to the National PR and Media Lead for Research and Policy and working closely with the wider team, your work will directly contribute to influencing public understanding of end of life care, and positioning Marie Curie as the UKs leading end of life charity.
Your creativity, media know-how, and relationship-building skills will help us deliver standout coverage and meaningful public engagement that drives the charity’s long-term goals.
Main responsibilities:
Support the development and delivery of national PR campaigns that promote organisational objectives.
Help manage the charity’s national press office/newsroom, proactively and reactively responding to media opportunities.
Draft and distribute press releases, statements, briefings, and Q&As to position Marie Curie as a leading voice in end of life care.
Build and nurture relationships with journalists across print, online and broadcast media.
Work closely with internal teams to source stories and case studies that drive media impact and support strategic KPIs.
Identify and prepare media spokespeople and storytellers, ensuring authentic and powerful representation of lived experiences.
Monitor emerging issues and support on reputational risk and crisis communications.
Take part in the on-call rota, including occasional out-of-hours, weekend and bank holiday working.
Track and evaluate media coverage against agreed performance metrics.
Key Criteria:
Previous experience in public relations (in-house or agency), particularly in a press office/newsroom setting or as a journalist.
A confident communicator and skilled writer, with strong attention to detail and sensitivity when handling personal stories.
Strong knowledge of the UK media landscape and current affairs, with a proven ability to secure impactful coverage.
Demonstrated ability to work efficiently, manage multiple priorities, and meet tight deadlines.
A nose for a good story and the initiative to pursue media opportunities as they arise.
Excellent interpersonal and stakeholder management skills.
A proactive self-starter, comfortable working independently and as part of a collaborative team.
Ability to work unsocial hours as part of the PR team out of hours rota.
Please see the full job description .
Additional InformationApplication & Interview Process
As part of your online application, you will be asked for a CV and supplementary details. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.
Close date for applications: Nov 9, 2025
Salary: £28,000 per annum (+ £3,500 London Weighting Allowance if applicable + out-of-hours allowance)
Contract: Fixed-term (6 months), full-time (35 hours per week)
Based: Hybrid working. Home-based with 2 days per week in the Embassy Gardens office in London.
Benefits you’ll LOVE:
Flexible working. We’re happy to discuss flexible working at the interview stage.
25 days annual leave (exclusive of Bank Holidays)
Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
Loan schemes for bikes; computers and season tickets
Continuous professional development opportunities.
Industry-leading training programmes
Wellbeing and Employee Assistance Programmes
Enhanced bereavement, family friendly and sickness benefits
Access to Blue Light Card membership
Subsidised Eye Care
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.
We're happy to accommodate any requests for reasonable adjustments. Please email any requests to [email protected]



