Supporter care manager jobs in bath, bath and north east somerset

Team: Retail

Location: Homebased with regular weekly travel across the Retail estate

Work pattern: 35 hours per week, Monday to Friday

Salary: Up to £47,441.93 per annum (mileage will also be covered by our expenses policy)

Contract: Fixed term for 18 months

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities of our Retail Development Manager:

As Retail Development Manager you will assume responsibility for the project design and delivery of a focused programme of operational excellence in our Retail estate, developing improvements reflective of Charity Retail sector best practice, including but not limited to:

-a sector leading Shop Operations Manual and connected assets, policies and procedures, with operational optimisation and simplification of process as core tenets

-working with our Brand & Marketing, Property and Operations colleagues on our internal rebrand proposition, including our boutique and future large store formats

-working with Learning & Development and People colleagues to inform our Retail Performance Framework learning resources

-supporting Retail, Property and People colleagues on the delivery of our future large store format openings

-working with Fleet, Brand & Marketing and Finance colleagues to evaluate current fleet resources, route planning effectiveness and ROI, and options for a future fleet solution

• The Retail Development Manager will play a strategic role in the Retail Leadership and Management Team and contribute to the overall strategic direction of the Retail and Trading operation.

About the Retail & Trading team:   

• The Retail and Trading department sits within the Marketing and Income Generation Directorate and comprises a diverse shop estate of 79 shops across England, Scotland and Wales and a growing ecommerce operation.
• Our operation plays a key role in generating income and introducing audiences to Cats Protection.

What we’re looking for in our Retail Development Manager:

• Extensive experience of charity retail operations, sector best practice and benchmarking
• Extensive experience of project management frameworks and operations, and able to evidence project delivery excellence
• Experience of strategic planning, change management and leadership
• Experience of setting and managing budget
• Hands on experience of managing new store openings
• Full, valid UK driving licence, and access to a vehicle to travel regularly across the Retail estate

What we can offer you:

• a range of health benefits
• 26 days’ annual leave plus bank holidays, increasing with length of service
• Salary Finance, which empowers you to take control of your financial wellbeing
• and much more, which you can learn about 

Interested? Here’s how to apply:

Application closing date: 23rd June 2025

Virtual interview date: 1st July 2025

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable.  You may be just the right candidate. 

If successful, your recruitment journey will include:

1. Anonymised application form

2. Virtual interview via Microsoft Teams

3. A second stage in-person meeting

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.

NACCOM is recruiting a new permanent External Affairs Manager to lead the work of our small but highly impactful External Affairs team.

About the role: 

NACCOM is a national network of over 135 frontline organisations and charities across the UK, working together to end destitution amongst people seeking asylum, refugees and other migrants who aren’t able to access public funds because of their immigration status.

We do this by campaigning collectively for a fairer, more humane immigration system that doesn’t leave people destitute, and by sharing our learning, innovation, and resources across our membership to increase the level of accommodation provision and support the network is able to provide.

Join our charity at a pivotal moment. As our External Affairs Manager, you’ll sit at the heart of a high-performing, fully remote team, ensuring that migrant homelessness and destitution is high on the agenda. You will lead and mentor a talented External Affairs team, amplifying NACCOM’s voice as the UK’s expert voice on how the asylum and immigration system drives homelessness and destitution. 

With our 20th-anniversary milestone and a bold new organisational strategy on the horizon, you’ll seize fresh opportunities to deepen our influence. Working hand-in-hand with frontline members, people with lived experience, and high-profile partners, you will deliver sharp, evidence-led campaigns and projects that put migrant homelessness at the top of policy and media agendas. 

A strong aptitude for communications and campaigns, and an understanding of how that works alongside policy and research to underpin the external affairs function, is vital.

This role is for a dynamic, collaborative advocate who is passionate about social justice. If you’re ready to turn insight into impact — shaping narratives, forging alliances, and driving systemic change—we’d love to welcome you to NACCOM. 

- - - - -

Key role information:

Hours: Full-Time (35 hours) or Part-Time (28 hours) per week 

Salary: Starting salary £43,000 annual FTE (plus £4,000 London Weighting if applicable) 

Leave: 25 days per annum plus Bank Holidays (England and Wales) pro rata plus additional concessionary days off between Christmas and New Year 

Pension:NACCOM will contribute 6% of your gross salary 

Additional benefits: flexible working hours, wellbeing time, wellbeing practice and Calm App

Contract: Permanent 

Location: Home-based plus travel - all in the UK (approx 5 days per month). Opportunity to work part-time in a members’ office or a co-working space. 

Responsible to: Director 

- - - - -

Job purpose:

The External Affairs Manager will work closely with the Director and provide vital support to NACCOM and its members by: 

• Ensuring the strategic planning, management and alignment of communications, policy, research, campaigns, and advocacy as part of the External Affairs function at NACCOM. 

• Ensuring NACCOM’s external affairs functions feed from and into our network development work and our Community Ambassador / Research programme 

• Growing and safeguarding NACCOM’s brand identity, integrity and strategic positioning across all our external channels, networks and audiences. 

• Line-managing and supporting the Policy and Research Co-ordinator, Community Research Facilitator and part-time Communications Co-ordinator (currently covered by a freelancer) as well as managing any external consultants NACCOM works with across the External Affairs function. 

• Along with the Director, acting as spokesperson for NACCOM.

• Overseeing the spend against budget for External Affairs-related work. 

• Representing NACCOM at key, high-level meetings and coalitions, including with journalists, decision-makers and partners. 

• Actively supporting a culture of collaboration, support and mutual respect at NACCOM and across the membership network.

For more information about the role, including person specification, please download the Job Description. 

Recruitment timescales: 

• Tuesday 8 July 2025 at 23.59: Deadline for applications

• Wednesday 23 and Thursday 24 July 2025: Stage one interviews held online as a Zoom call.

• Wednesday 30 July 2025: Stage two interviews with team, ideally in person but possibly online. 

Project Manager (Programmes)

£40,000-£46,000 (dependent on skills and experience) plus generous benefits

Location – Home-based with regular travel across a designated region and to our offices as required

We are the Football Foundation - the Premier League, the FA and government’s charity that delivers outstanding grassroots facilities, more and better places to play, transforming lives and communities where it is needed most. 

As Project Manager, you’ll lead key aspects of the Grass Pitch Programme, working with national governing bodies and stakeholders to improve the quality and sustainability of grass pitches. You’ll also deliver a nationwide volunteer strategy, helping to recruit, train, and retain volunteers who maintain vital community pitches. This role blends programme delivery, strategic planning, and stakeholder engagement at the highest level.

In this role, you’ll manage multi-sport capital and revenue investment plans, build strong relationships with NGBs, County FAs, and delivery teams, and lead the development of a robust volunteer Groundskeeper strategy. You’ll coordinate project timelines, budgets, KPIs, and risks, while using data to drive continuous improvement.

About the Football Foundation

Over the last 22 years, the Foundation has awarded more than 23,000 grants to deliver outstanding grassroots facilities across England worth more than £877 million. This year, the Foundation will be investing more money than ever into facilities across England and is committed to improving the experience of playing football for everyone. 

The Foundation’s goal is to unlock the power of pitches ensuring everyone has a great place to play regardless of gender, race, disability or place. 

What are we looking for?

We are looking for someone with demonstrated experience in complex, multi-stakeholder project or programme management, and excellent skills in stakeholder engagement, relationship building, and team collaboration. You’ll have a strong understanding of sports development, facility operations, and community needs, as well as in-depth knowledge of sports National Governing Bodies. Strategic thinking, effective communication, and an understanding of funding and investment processes are essential, and you should be confident using digital tools and data to drive delivery and continuous improvement. A commitment to equity, diversity, and inclusion, as well as an understanding of barriers to participation, is crucial. Experience working with or alongside national governing bodies or in the sport/community development sector is highly desirable.

You don’t need to follow football to apply, but it is expected that you appreciate the power of sport to change lives and have a genuine interest in using your skills and experience to help the Foundation achieve our charitable and strategic objectives.

For full details of the role and requirements, please download our recruitment pack below.

What can we offer you?

The salary band for this role is £40,000 - £46,000 per annum, dependent on relevant skills and experience.

You will start with 25 days annual leave plus bank holidays (which increases after 2 years), plus additional time off to volunteer. We also offer a generous pension scheme (8% employer contribution), collective bonus scheme, free health care provision, a monthly gym subsidy, interest-free season ticket loan, death in service benefit and access to selected match tickets.

We are committed to helping our team members maintain a healthy work-life balance, so offer flexible working around core hours to help achieve that.

Equality and Diversity Commitment

The Football Foundation is committed to and values the principles of diversity, equality, equity, and inclusion. We strive to provide an inclusive and supportive working environment where all our team feel respected and supported in fulfilling their potential. We encourage and welcome applications from all, regardless of background and are particularly interested to hear from individuals belonging to under-represented groups including diverse ethnic communities, individuals with a disability and those from the LGBTQI+ community.

Should you need any adjustments to the recruitment process, at either application or interview stage, please contact us.

The closing date for applications is: Thursday 3 July 2025 at 09:00am

Interviews will be held in-person at Wembley Stadium on 11 July 2025.

Every day, the TSA’s small support and information team make a real difference to people affected by the rare genetic condition Tuberous Sclerosis Complex (TSC) and their loved ones. In this vital role, you will help to maintain our high support standards at the TSA, including through operating on the TSA Support Line, developing content for a wide range of platforms and needs, and occasionally attending virtual and in-person TSA events.

You'll be part of a flexible, passionate, welcoming and wholly home-based team, who know they improve the world every single day. The role includes (pro-rata) 25 days annual leave plus 8 bank holidays and the working days that fall between Christmas Day and New Year.

On the TSA Support Line, you will provide support and information regarding TSC via telephone, email and webchat. You will offer an informed, non-judgemental and empathetic listening ear to individuals and families at every step of their journey. The type of enquiries we receive are wide ranging, covering matters such as health, social care and education. You will also engage with professionals supporting people with the condition.

You will have a key role in researching, developing, and updating information across our various platforms including (but not limited to) content for our website, social media, support line materials, leaflets, e-newsletter and our community magazine. The primary audience of the materials will be the TSC community. Materials used by NHS clinics and clinicians are also developed by us, which you will have a central part in developing.

You will help to ensure that our internal processes are effective, and the information that we provide to the TSC community is timely, up-to-date, and relevant.

You will attend TSA events (virtually and in-person) to market the TSA Support Line services, participate in sessions and assist in support-related issues.

We are a small but very impactful charity, where roles are wide-reaching. Although this role is focused on support and information services, the successful candidate should also expect to get involved with projects from other TSA teams including communications, research and fundraising.

Responsibilities

1. TSA Support Line

1.1 Through the TSA Support Line, you will provide information and support to individuals living with TSC, their families and professionals by telephone, email and webchat, ensuring that:

• All enquiries received through the TSA Support Line receive a response based on high quality, up-to-date and evidence-based information.
• You log, triage and respond to enquiries received by telephone, email, post and webchat in line with agreed timelines, policies and procedures.
• You direct non-support related enquiries to appropriate TSA staff, taking messages where necessary.
• You are sensitive and responsive to the needs of the individuals living with TSC, family members and health, social care and education professionals using the TSA Support Line.
• You provide time-limited, structured support through formal case management processes for a small number of individuals and families who are most vulnerable and who need regular help and support. This includes individuals with learning disabilities, autism and complex needs, and families who face a wide range of challenges accessing health, social care and education services for their loved ones.
• You collect and accurately record data enabling the TSA to monitor and evaluate the performance of the TSA Support Line, including usage data (such as number and length of calls), qualitative information (feedback from service users) and data collected in conversation (such as logging broad categories of issues that service users are facing).
• You support individuals and families who wish to apply for financial support from the TSA Support Fund, helping them to complete the relevant application forms, ensuring that they supply documentary evidence, and logging their application appropriately for audit and compliance.
• Your support demonstrates best practice and complies with the law on safeguarding (making sure we are working appropriately with vulnerable adults and children) and data protection (making sure that we are handling all sensitive data appropriately).
• You proactively engage with regular reflective practice and supervision to safeguard your own health and wellbeing and support individual and team learning. This will include individual supervision through regular 1-2-1s with your line manager and team supervision through weekly calls for all those working on the support line.
• You will contribute your expert insight into the challenges and issues that the TSC community are facing to help colleagues across the organisation develop information materials, online resources and event agendas for communications channels including the TSA’s community magazine ('Scan'), our website, social media and events.
• You will ensure that internal processes for recording TSA Support Line enquiries, and signposting information on the support line, are maintained to a high standard and kept up to date.

1.2 You will play a key role in the TSA’s safeguarding as part of your work on the TSA Support Line and in supporting other members of staff with any questions that they have.

1.3 You will ensure confidentiality in the provision of the TSA Support Line, managing conversations and relationships tactfully and diplomatically with members of our small community who may also interact regularly with the charity at face-to-face and virtual events and through our social media channels. 

1.4 You will work closely with colleagues from across the TSA to ensure that our support and information services are joined-up with and informed by other services offered by the TSA more broadly across our website, social media channels, Scan and face-to-face and virtual events.

1.5 You will help to ensure that the TSA Support Line demonstrates best practice in the provision of support and information. You will work with the Joint Chief Executive and Support and Information Manager to develop proposals to develop and market the service that are joined-up with the support provided across our website, social media channels, Scan and face-to-face and virtual events.

2 Support, information and signposting

2.1 Ensure that high quality, up-to-date and evidence-based information is available to individuals and families living with TSC, and the professionals that support them. Regularly review, draft and develop new materials to support people affected by the condition.

2.2 Work with the Joint Chief Executive and Support and Information Manager to develop appropriate and consistent information to signpost TSA Support Line service users to external partner organisations that can provide specialist support for specific aspects of TSC (such as autism or mental health issues) and living with TSC (such as finding a job or facing bereavement).

2.3 Initiate and maintain regular contact with NHS TSC clinics across the UK to encourage greater communication and support between the TSA and TSC clinics. This could include encouraging clinics to join the NHS TSC Rare Disease Collaborative Network (RDCN), liaising with TSA Medical Advisers about medical support line enquiries, or working with clinics to better understand how the TSA can best help them.

2.4 Work closely with the rest of the TSA including communications, research and fundraising, to demonstrate current knowledge of the work of the organisation and developments in TSC.

2.5 Keep up to date with external events and news and draft relevant content for social media, physical media, e-news and the community magazine, Scan, to support and inform the TSC community.

2 TSA events

2.1 Attend TSA face-to-face and virtual events each year to market the TSA Support Line to people living with TSC, their families and professionals (up to approximately seven face-to-face events per year). General events assistance for the event on the day of face-to-face events will also be expected (for example, this could include time on the reception desk or directing attendees between sessions). Face-to-face events could include Outlook (for adults living with TSC), Big Day (our annual meeting for everyone in the TSC community), Family Fun Days (for younger families), TSA Togethers (regional events) and events for NHS TSC clinicians. Time off in lieu will be given for evening and weekend events, or events outside of your usual working days.

2.2 Help to generate ideas for sessions at TSA events by identifying any trends in information and support needs through the TSA Support Line.

4 Supporting health, social care and education professionals

4.1 Develop and maintain training and education materials to help health, social care and education professionals to better understand the impact of TSC.

4.2 Act as a point of contact for professionals who contact the TSA, working with colleagues to build credibility and strong working relationships with them.

Other requirements of the post

The post holder must be prepared to work flexibly to meet the needs of the organisation. This will entail occasional evening and weekend work. Regular travel within the UK will be needed for team meetings, TSA events and training provision. This would normally require access to a car (mileage will be paid) or travel by public transport (tickets will be paid).

The post holder will be expected to have adequate homeworking facilities to allow them to fulfil the role to the best of their abilities.

A DBS disclosure will be required prior to taking up post.

Training on helplines from the Helplines Partnership and on the Virtual Call Centre and database, Beacon, by the in-house team can be provided.

Join RUHX – Be part of something extra extraordinary.

At RUHX, we’re more than the Official NHS charity of the Royal United Hospitals Bath. We go further to give every patient the extra extraordinary care they deserve, while supporting our staff to do what they do best and furthering innovation within our hospitals. We’re out there in our community, collaborating with the people and organisations who drive real change. And we’re making sure that every penny we raise goes towards improving health, happiness and wellbeing for everyone in our community.

We’re now looking for a highly organised and motivated Charity Operations Officer to help ensure our internal systems and processes run smoothly, so our fundraising and impact can go even further. This is your chance to be part of a charity that believes in being positively disruptive, creative and collaborative, all to make a transformative difference for our patients, staff and community.

We’re big enough to make an impact and small enough to care. This means that we believe in creating an inclusive, supportive, and nurturing environment for all our staff, as we know that a diverse, happy, and healthy team is vital to our success.

Main duties of the job

No two days in our team are the same. This role will be based onsite in the office in Bath, with some opportunities to work flexibly.  You will have a varied role which involves managing a wide range of duties and tasks, including.

• Supporting the Head of Operations with administrative, finance, compliance, and governance tasks.
• Leading internal processes, including banking and financial processes, supplier relationships, and documentation.
• Helping maintain accurate financial records and managing charity databases and systems.
• Data management, analysis, segmentation and reporting to drive strategic decision-making across the RUHX team.
• Helping embed good financial and data practices that support our values and enhance our culture

We’re looking for a kind and compassionate person who is passionate about the NHS and making a difference to healthcare for our community. A great communicator and team player. Proactive, exceptionally organised and creative in problem solving. And in addition; 

• Skilled and knowledgeable in finance and administration, ideally within a charity or public sector.
• Confident in administering CRM/databases, and developing segmentation, insights and reports.
• Confident using systems like Microsoft Office, finance systems and project planning tools

Person specification

Qualifications

Essential criteria

• Educated to graduate level or equivalent, appropriate work experience
• Evidence of continuing professional development
• Excellent standard of English, both written, spoken and grammar

Desirable criteria

• Evidence of a qualification in Fundraising or financial / management accounting
• Experience of Raisers Edge NXT
• AAT Level 3 qualified

Knowledge

Essential criteria

• Two years’ experience in charity operations, including financial systems, accounts and CRM databases
• Experience using accounting software and producing complex regular income and expenditure reports to inform the wider charity teams on progress and performance against plans.
• Demonstrable experience using and administrating a charity CRM to a high level to deliver insights and reporting to the broader organisation.
• Experience in delivering training on finance and CRM systems to colleagues.
• Experience in customer care and delivering customer-facing support on the phone, in person and via email.
• Ability to interpret and implement with minimal guidance, legislation surrounding SORP and Institute of Fundraising Codes of Practice, regulations and best practice.
• Knowledge and understanding of the not-for-profit sector
• Experience of having a planned and organised approach to managing their own workload to meet tight deadlines

Desirable criteria

• Experience of working in the NHS
• Experience of setting, managing and reporting on income and expenditure budgets.
• Knowledge & experience of Raisers Edge relationship management database.

Skills

Essential criteria

• Ability to use initiative and escalate issues promptly when unable to resolve an issue personally.
• Experience working flexibly to meet the needs of the charity and ensure a customer focused response.
• Flexible team player who can prioritise and organise a changing workload and work systematically towards deadlines. High attention to detail and an ability to see a task through to fruition with minimal supervision.
• Able to communicate complex information that may be sensitive or contentious and may require persuasion/negotiation.
• Advanced IT skills, including good Microsoft Word, and Excel including the ability to design spreadsheet models and complex reports.
• Ability to analyse a range of financial data and interpret a range of options
• Excellent ability to think analytically; anticipating obstacles and thinking ahead; using analytical techniques to draw logical solutions to problems
• An understanding of the Data Protection Act, GDPR and Fundraising regulations and best practice.

Foodbank Assistant Manager 

Job Description and Person Specification 

Responsible to: Senior Foodbank Project Manager 

Responsible for: Managing compliance, HR & Outreach of Bristol North West Foodbank

Salary: £17.73/hr @25hrs per weeks (£23,049 p.a. gross) 

Part-time: 25 hours per week  

Temporary: 1 year contract 

Occupational Requirement: Committed Christian 

Overall responsibility of the job: Sharing responsibility,for the oversight of the Foodbank processes of Bristol North West Foodbank to ensure it runs effectively, providing support for the Senior Foodbank Manager where necessary, managing staff, ensuring compliance with appropriate guidance and legislation, and carrying out public relations activities. 

Work in association with Foodbank Managers, Staff and Volunteers to ensure clients receive a streamlined service of support with food and other provisions. 

Building Church Engagement through talks and linking with Church Ambassadors.

Specific responsibilities: 

Reporting to Senior Foodbank Manager 

·Provide support to the Senior Manager to ensure that referrals are dealt with effectively and clients receive the support they need 

·Update the Senior Manager with regular reports on issues 

·Deal with any concerns regarding the day-to-day operation of the Bristol North West foodbank

Church & Community Outreach

·Preparing material to be used in events to raise the profile and work of Bristol North West Foodbank 

·Helping the Senior Manager to organise prayer/worship and fundraising events 

·Carry out talks at schools, community groups and businesses 

·Preaching on occasional Sundays or evening groups at our link churches in a variety of denominational settings, to support the Senior Manager

·Encouraging local churches in their social justice ministries 

·Linking with Church Ambassadors to build church engagement.

·Overseeing relationships with referral agencies, meeting with them and troubleshooting.

Staff management & Recruitment

·Manage Foodbank admin staff who deal with Foodbank and Homebank referrals 

·Manage Warehouse Co-ordinator 

·Support staff with client relations and decision making 

·Carry out reviews with allocated staff across the Foodbank 

·Leading prayer with Foodbank volunteer teams 

·Troubleshooting HR issues in conjunction with the Senior Manager

·Support the Senior Manager with recruitment of new staff by producing recruitment material, dealing with applications, and carrying out interviews. 

·Preparing new staff inductions and inducting new members of staff. 

Compliance 

·Ensure processes and procedures are followed as per The Trussell Foodbank Operating Manual 

·Write new and update existing policies and procedures to align with Trussell Trust and other compliance requirements such as Health and Safety and Safeguarding. 

·Undertake risk assessments across the Foodbank, supporting the Warehouse Coordinator with risk assessments in the warehouse and Foodbank outlets. 

Safeguarding 

·Supporting staff and volunteers with safeguarding reporting and referrals 

PERSON SPECIFICATION 

Experience 

·Managing staff and working as part of a team 

·Observing relevant regulations, including manual handling and health and safety 

Key Skills: 

·Good oral and written communication 

·Ability to manage staff, lead a team and work well with volunteers 

·Driver with clean licence 

·Ability to work independently and unsupervised 

·Ability to carry out manual work 

·Numerate and comfortable interpreting statistical data 

·Empathy and ability to work with people from disadvantaged, marginalised, or socially excluded backgrounds 

·Has experience and understanding of safeguarding & safer recruitment, GDPR, H&S legislation. 

Personal attributes: 

·A vibrant, life-shaping Christian faith, rooted in a local church 

·Passionate about tackling poverty

·Honesty and integrity 

·A good people person 

·A flexible responsive person 

·Someone with a sense of humour

Desirable: 

·Preaching and bible teaching experience 

Training Provided 

Induction training

IT training as required

Health & Safety, Environmental Health & Manual Handling

Deputy Head of Care

£45,000pa + Company Car and benefits (25 days annual leave and pension)

This is a national role

This Best Companies Top 100 mid-sized company and Top 20 charity is looking to appoint a Deputy Head of Care to hold national responsibility for the operational management of identified Care projects, driving their development and implementation.

Reporting to the Director of Care and working in partnership with health, education and social care professionals, you will take responsibility for the line management of Family Support Managers for the Kentown Programme and the development of new locality projects as identified by the Director of Care Services.

Having worked previously in a senior management role, with experience of working in a stressful and emotional environment, within the community, you have a commitment to working in partnership with children, young people and their families, developing, monitoring and delivering service outcomes and building and maintaining successful professional partnerships to ensure the service is accessible to relevant families.

What we’re looking for:

· An experienced child health, education or social care professional - applications will be particularly welcome from those who understand the impact on family dynamics of having a child/young person with a life threatening or terminal illness and those who have worked in bereavement support.

· A poised and convincing communicator - you will maintain effective relationships with stakeholders including families, referrers, partners and other statutory, private and voluntary agencies.

· Comfortable with a changing environment - you will thrive working at a fast pace and controlling tasks from conception to completion and understand that quickly connecting with people is essential.

· A persuasive, inclusive approach to achieving goals quickly and correctly – you have a strong sense of drive and a warm and friendly working style.

· Strong networking skills and confident use of MS Office - Educated to A-level or equivalent with a recognised childcare and management qualification (NVQ4 or equivalent)

What we offer:

We have a range of fantastic benefits that we offer our employees, including:

· Flexible working hours to balance home and working life

· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand

· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 days to use in your 10th or 20th year of service (pro rata for part time)

· Company car for front line care posts

· Time off in lieu

· Access to the Blue Light Card Scheme, and other rewards and discounts

· Bike to work, season ticket loan and payroll giving schemes

· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year

· Pension scheme where we contribute 5% of your salary and you contribute at least 3%

· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping

· Robust training and development programmes to support your learning and growth

· A recommend a friend recruitment referral bonus scheme

If you’d like to find out more about these benefits and working with us please visit our website.

As part of our learning and development Anne Harris skills development programme, we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be and feel a valued member of a high performing organisation.

Our Family Support Teams are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, introduction to play.

The programme aims to provide a building block for you to individually tailor your own learning and development needs.

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

How to apply:

Please send an up-to-date CV with a covering expression of interest letter to us via the link.

Closing date for applications is 20th June.

First interviews will take place at Cassini court on 21st June, with second interviews thereafter.

There will be a requirement for flexible working and a full current driver’s licence to accommodate team and family need. An enhanced DBS disclosure will be required for this post.

Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and a Best Companies One-Star rated organisation, and we welcome applications from all backgrounds.

Registered Charity No: 1070532

At Yorkshire Cancer Community, our vision is for everyone affected by cancer to have the best support possible. We are a patient-led charity, with a dedicated team of volunteers and staff who are passionate about helping anyone affected by cancer.

Working in partnership with West Yorkshire & Harrogate Cancer Alliance (WYHCA), we aim to help reduce cancer rates through our Cancer SMART project, which raises awareness of the signs and symptoms of cancer, so people are better informed, attend screening and know where to go for help.

Our Patient VIEW project is dedicated to representing the voices of patients, carers and service users, ensuring they are central to decision-making processes within cancer care.

We provide impartial and independent information and listen to those affected by cancer to ensure that they are supported.  We signpost to other charities and support groups, share information, recruit for research studies and share stories via our monthly newsletter.

As manager, you will be instrumental in ensuring we reach our goals, by building relationships with other charities, organisations and diverse groups, recruiting volunteers, working with our board of trustees, working in partnership with the WYHCA, and line management of our two staff members  – Patient VIEW coordinator (FT) and administrator (PT).

Position: Manager

Responsible to: Trustees, Yorkshire Cancer Community (YCC)

Location: Home based - the charity covers all of Yorkshire and the Humber but the main projects and focus are currently within West Yorkshire and Harrogate areas and the postholder will be expected to travel to meetings and events

Hours: 35 hours per week (full time) with some flexibility

Salary: £32,000 - £36,400 depending upon experience + pension 5% employer contribution

Holidays: 25 days + 8 bank holidays + 3 gift days between Christmas and New Year per annum

How to apply: email us for an application pack

Closing date: 29 June 2025

Interviews are currently planned for 9 July at White Rose House, West Parade, Wakefield, WF1 1LT

Key Tasks

1. To engage, manage and supervise Cancer Champions for the delivery of the Cancer SMART  programme with collaboration between Yorkshire Cancer Community and West Yorkshire and Harrogate Cancer Alliance.

2. To build relationships with charities, organisations and diverse groups where we can take Cancer SMART talks and information stalls.

3. To identify, develop and liaise with local individuals and support groups to encourage engagement and involvement within their own cancer communities.  The aim is to provide a channel for patient participation to influence cancer service development and improvement.

4. To administer and oversee the collation and sharing of information relative to the objectives of YCC by using the appropriate means of communication. This will include social media, the website, calendar of events, effective use of YCC data sources and the newsletter.

5. To work with the Board of Trustees to support the governance of the charity which will include the preparation and management of trustee meetings, contribute towards Business planning and unding strategies.

6. To provide supportive supervision to the Administrator and Patient View Coordinator

This job is for you if:-

· You have experience of working with voluntary and community, social enterprise sector (VCSE)

· You have experience of working with diverse groups of people

· You have an understanding of the voluntary sector

· You have excellent communication and interpersonal skills

· You have writing skills to present information in a variety of different formats for various audiences including the general public

· You have accuracy, attention to detail and proofreading skills

· You are skilled in the use of Microsoft Office programmes and the internet

· You are able to prioritise work to meet deadlines and able to manage time effectively

· You have a positive ‘can do’ approach, with a willingness to learn new skills

· You have a proactive and creative approach with the ability to generate new ideas and carry them forward

· You have an understanding of the importance of confidentiality

· You are committed to equality, diversity and inclusion

· You are willing to travel across Yorkshire and the Humber

If you have any questions about the process, or you would like to have an informal discussion about the post, please contact us by email.

Bipolar UK is the only national charity dedicated to supporting individuals affected by bipolar, including carers and families. We're launching an exciting new lottery-funded project in Northern Ireland to expand our peer support network.

As Senior Volunteer Co-ordinator, you’ll play a central role in growing and supporting our network of local support groups. You’ll recruit, onboard and induct volunteer co-facilitators, ensuring a welcoming, inclusive experience. You’ll supervise and support volunteers, helping them develop skills and confidence to deliver safe, effective peer support—whether online or in-person.

Key responsibilities include:

• Supporting the set-up and running of new support groups across Northern Ireland.
• Providing ongoing training and practical assistance to volunteers.
• Collaborating on the promotion of groups and services with internal teams and external partners.
• Ensuring compliance with safeguarding, GDPR and internal policies.
• Promoting Bipolar UK’s self-management courses and psychoeducation resources.
• Representing the charity within communities and building partnerships with local mental health services.

This is a varied, hands-on role ideal for someone with strong communication skills, experience supporting volunteers, and a passion for peer-led mental health support.

Applicants must be based in Northern Ireland due to the requirments of the role.

Salary: £28,000–£30,000 | Contract: 2-year fixed term (extension subject to funding)
Location: Home-based in Northern Ireland, with occasional travel to London. 
Hours: Full-time (35 hours/week)
Reporting to: Services Manager – Groups

Please note that we are currently only able to consider applications from candidates who have the legal right to work in the UK. We are unable to sponsor visas at this time.

We are looking for a Family Support Manager who is passionate about making a real difference for families of children and young people with disabilities. This is an opportunity to lead a dedicated team, expand our support services, and make sure that no child or young person is left without the vital care they need due to a lack of resources or support.

You will have the chance to bring fresh ideas, develop new ways of working, and strengthen our support pathways. This role is your opportunity to make a lasting impact, not just by delivering exceptional support, but by building a service that continues to grow and improve as part of our ‘Bridging the Gap’ strategy.

This is a home-based role, and you can be based anywhere in the UK, with travel (paid for) to our Head Office in Kent at least once a month and occasionally to other areas of the UK as required.

About Tree of Hope: ‘Bridging The Gap’ in Children and Young People’s Healthcare

Tree of Hope is a UK children and young people’s healthcare charity dedicated to helping families secure the funding and support they need for their seriously ill and disabled children. Since 1992, we have been a vital source of guidance and assistance for families, empowering them to access medical treatments, therapies, and equipment that are not freely available through the NHS or social care.

In October 2024, Tree of Hope launched our new three-year strategy, ‘Bridging the Gap’, to tackle the growing challenges families face in accessing the care their disabled children need. With over 1 million children in the UK living with disabilities and 40% of families with disabled children living in poverty, the need for support has never been greater. Far too many families are falling through the cracks.

‘Bridging the Gap’ is our commitment to tackling this. Our strategy is focused on expanding our reach, improving access to funding, and building stronger community networks so that more families can secure the vital treatments and support they need sooner. We are determined to make sure that no family is left behind.

Why Join Us

At Tree of Hope, we believe that every family should have equal access to the healthcare they need. To make that happen, we have built a team that is guided by our values of Respect, Dedication, Integrity, Compassion, and Collaboration. These values shape everything we do, from how we support families to how we work together as a team.

We believe that great work should be celebrated. Through our Kudos platform, team members recognise and appreciate each other's contributions every day. Our Annual Staff Awards go even further, shining a light on everyone’s contribution over the year. We also make time to connect and reflect with regular team meetings, socials, and two Away Days each year, opportunities to share ideas, strengthen relationships, and plan for the future.

Your wellbeing matters to us. We are committed to creating a supportive and caring work environment. That is why we actively use Wellness Action Plans, an Employee Assistance Programme, and a Healthcare Plan through the Hospital Saturday Fund. We also invest in your growth, offering a training and development budget to help you thrive and develop in your role.

At Tree of Hope, you will be part of a team that genuinely cares, celebrates success, and works together to make sure that no child or young person is left without the support they need.

Whether you have experience in family support, health and social care, disability services, or a related field, we welcome applications from those committed to making a difference. 

Title:    Programme Manager

Reports To:  Director of Programmes & Development  

Salary:  £29,000 - £31,000 per annum, dependant on experience  

Location:  Home-based, must be located in or with close proximity to Wiltshire and Somerset Contract:  Permanent, full time

Holiday:  25 days per annum, plus public holidays

Application:  Application Form

Closing Date:  Monday 16th June 2025 at 9am

The Charity

The Youth Adventure Trust is a youth development charity working with vulnerable young people aged 11 to 16 years old from Somerset, Wiltshire and Swindon. Our outdoor activity based YAT Adventure Programme enables young people to challenge themselves, experience success, learn to go beyond their own expectations and grow in confidence. Through a series of residential camps and day activities they are able to build resilience, self esteem and develop social and life skills. The YAT Resilience Programme works to the same outcomes through a year long programme of monthly activities, home-based challenges and reflective practice. Our Mentoring Programme works with those young people in need of some additional individualised support at the end of our other programmes. The Trust’s Bursary Programme is open to all those young people who have completed an initial programme, in order to assist their next steps into further activities. Our aim is to make a lasting improvement to the lives of vulnerable young people. All our services are provided completely free of charge to the young people who are nominated by schools and other youth organisations to take part. 

The Role

We are looking for an experienced, dynamic and motivated Programme Manager to deliver, manage and support our YAT Adventure Programme.

Responsibilities will include:

• Acting as the key point of contact to organise, deliver and oversee the Adventure Programme to a group of young people, including managing and supporting residential adventure camps and activity days throughout the year.

• Recruiting young people to the programme, working in collaboration with our referral partners including schools and other organisations, ensuring all involved have an excellent understanding, relationship and experience with the Youth Adventure Trust.

• Working in partnership with the young people’s families to promote full attendance, effective participation and ensure they have all the information they require. 

• Carrying out direct work with young people to help support their needs and fulfil the Youth Adventure Trust’s aims.

• Providing ongoing feedback to young people, parents, carers and schools.

• Supporting the effective monitoring of the programme and measurement of young people’s developmental outcomes.

• Working with the Mentoring Managers to select and support young people moving on to the Mentoring Programme, and promote take up of the Bursary Programme. 

• Ensuring the highest standards of support, safety and safeguarding across the programme and all aspects of the Youth Adventure Trust’s work.

• Taking the lead with day-to-day administration and management of the programme. This will include maintaining a database, producing written communications and reports, information leaflets, website updates, budget monitoring, booking and negotiating with providers, and an array of detailed record keeping.

• Contributing to organisational planning and development, including supporting the development of further opportunities for young people. 

• Supporting the fundraising team through providing feedback, reports or event support.

You will also;

• Be involved in sector networking and awareness raising on behalf of the Trust.

• Act as an ambassador for the Youth Adventure Trust at all times.

The post is subject to a six months’ probationary period.

The Candidate

To be up to the challenge you’ll need an excellent understanding and a proven track record of relevant experience working with vulnerable and challenging young people. You’ll need demonstrable skills at building effective relationships with young people, parents/carers and professional organisations. You’ll need strong influencing and motivational skills; the capacity to get the best out of people and confidently deal with issues and challenges. You’ll be an excellent communicator, planner and problem solver, a strong team player and an exemplary role model. 

We need someone with:- 

• Commitment to safeguarding and dedication to promoting the welfare of young people.

• Relevant experience of managing young people, preferably in a residential environment as well as outside of this.

• Experience in working in partnership with other professional organisations and parents/carers.

• Strong leadership and team skills to motivate, support and work alongside a team of volunteers, activity instructors and logistics staff. 

• Self-motivation with the ability to work on their own initiative to plan and manage their workload.

• Strong IT skills including experience of MS Office, web based platforms and databases.

• Excellent administrative skills and a methodical and thorough approach.

• The ability to perform well and problem solve in high-stress and changing situations. Ability to be flexible and dynamic in approach.

• Excellent communication and interpersonal skills.

• A positive attitude, high energy and enthusiasm for the work of the Youth Adventure Trust; an understanding of the positive impact outdoor adventure can have on vulnerable young people, and a desire to help inspire young lives.

In addition:-

• The ability to work flexible hours, evenings and weekends as required is essential - the role includes attending several residential camps over the year, and some weekend days working on activities. If you are looking for a predictable 9-5 work environment, this won’t be the right fit.

• A full current driving licence and access to your own vehicle is required.

Safer Recruitment

The Youth Adventure Trust is committed to safeguarding and promoting the welfare of young people and requires all employees to share this commitment. The suitability of all prospective employees will be assessed during the recruitment process in line with this commitment and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance. 

Please be advised;

• a satisfactory Enhanced DBS Disclosure with Children’s Barred List will be required for this post;

• we will seek references on shortlisted candidates before interview, and may approach previous employers for information to verify particular experience or qualifications;

• if the applicant is shortlisted, any relevant issues arising from his or her references or application will be taken up at interview; 

• in accordance with due diligence checks, online searches may be conducted as part of the selection process on shortlisted candidates;

• if the applicant is currently working with children, on either a paid or voluntary basis, his or her current employer will be asked about disciplinary offences relating to children, including any in which the penalty is “time expired” (e.g. where a warning could no longer be taken into account in any new disciplinary hearing), and whether the applicant has been the subject of any child protection concerns, and if so, the outcome of any enquiry or disciplinary procedure. If the applicant is not currently working with children but has done so in the past, then contact will be made with that employer who will be asked about these issues; and 

• applicants should note that providing false information is an offence and could result in the application being rejected, or dismissal if the applicant has been selected, and possible referral to the police.

Please review our Safeguarding Policy available on our website.

How to Apply

Please complete the Application Form which includes the opportunity to outline why you think you are suitable for this role, making specific reference to the Job Description and Person Specification above. 

The Application Form should be returned to:

Tessa Woodrow, Director of Programmes and Development

Applications Closing Date: Monday 16th June at 9am

Shortlisted candidates will be notified by Tuesday 17th June

Interview Date: Monday 23rd June, Location TBC

A second interview will be held for selected candidates on Sunday 29th June in the Wiltshire area. 

The Youth Adventure Trust sincerely thanks all those who apply, however only those considered for an interview will be contacted.

Unfortunately we are unable to reimburse interview expenditure incurred. 

Data Protection Statement

For information about how we use your data, please see the Privacy Policy on our website.

Equal Opportunities and Diversity Statement

The Youth Adventure Trust is an equal opportunities employer, values diversity and is strongly committed to providing equal employment opportunities for all employees and all applicants for employment. 

Additional documentation:

• Application form

• Recruitment of Ex-offenders Policy

• Example Reference Questions

Fundraising Assistant

Location: Hybrid – One day per week in Bristol office, minimum.

Salary: £23,000 – £26,999 per annum

Contract Type: Full-time, Permanent

Hours: 36.25 hours per week, Monday to Friday

** CV & cover letter required to apply for this role **

Join Our Mission to Defeat Meningitis – Become Our Next Fundraising Assistant!

About the Role

Meningitis Research Foundation is seeking a highly motivated and organised individual to join our Events & Community Team as a Fundraising Assistant. This is an exciting opportunity to contribute to a globally recognised health charity committed to defeating meningitis by 2030.

Key Responsibilities

• Managing supporter communications via phone, email, and social media
• Maintaining accurate supporter records and processing donations
• Coordinating event resources and logistics
• Supporting the administration of online fundraising platforms
• Attending events and engaging with supporters in person

Candidate Profile

We are looking for a candidate who demonstrates:

• Excellent organisational and administrative skills
• Strong written and verbal communication abilities
• A high level of attention to detail
• Proficiency in Microsoft Office, particularly Excel
• Confidence in engaging with supporters via telephone
• A proactive and collaborative approach to work
• Ability to work unsociable hours on occasion to support our National Events team

Experience with CRM systems and an understanding of GDPR in a fundraising context are desirable.

Benefits

• 25 days annual leave plus statutory bank holidays
• 6% employer pension contribution
• Free eye tests
• Employee assistance programme
• Opportunities for professional development and training

About Meningitis Research Foundation

Meningitis Research Foundation is the world’s leading meningitis charity, headquartered in Bristol and operating globally. We are dedicated to supporting research, raising awareness, and providing direct support to individuals and families affected by meningitis. Our work is guided by values of integrity, compassion, collaboration, and evidence-led advocacy.

Application Process

To apply, please submit your CV and a covering letter addressing the job description and person specification by 9:00 AM on Friday, 20th June. Interviews will be conducted via Microsoft Teams during the week commencing 23rd June.

We are looking for a Development Manager to lead TortureID into the next stage of its organisational development.  This is an exciting opportunity to play a vital role in a dynamic human rights charity, working across the asylum and health sectors.

Please visit our website, download our Advert and the Person Specification and Job Description to find out more about TortureID and the Development Manager role.  If you would like an informal discussion about the role before applying, please get in touch.

Help transform the lives of burns survivors with your fundraising expertise.

The Katie Piper Foundation is the only charity in the UK providing a comprehensive rehabilitation pathway for adult survivors of life-altering burns and scars. We are a small, national charity founded by Katie Piper OBE, offering survivors personalised support for their physical, mental and emotional wellbeing.

We're looking for a Major Donor and Partnerships Fundraising Manager to join our passionate team. This is an exciting opportunity to lead and grow our major donor and corporate income streams, delivering excellent stewardship and building long-term partnerships that help survivors rebuild their lives.

What You’ll Do

• Lead our major donor and corporate fundraising strategy, in collaboration with the CEO

• Nurture and grow high-value supporter relationships

• Drive income generation from individuals and companies through tailored stewardship and strategic campaigns

• Represent the charity at meetings and events, building a strong external profile

• Manage a pipeline of prospects and develop a programme of donor cultivation and engagement

• Oversee budgets and reporting, ensuring income targets are met

• Line manage the Fundraising Support Officer

About You

You’re an experienced relationship fundraiser with:

• A strong track record in securing major gifts and developing corporate partnerships

• Excellent communication and networking skills, with confidence engaging donors at all levels

• A creative and strategic approach to growing income

• Financial management experience and a keen eye for results

• Proficiency in using fundraising CRMs like Donorfy

What We Offer

• Salary: £40,000 FTE (£32,000 actual for 28 hours/week)

• Flexible and remote working (travel to London expected for meetings)

• 28 days leave + public holidays (pro rata)

• Enhanced parental leave and sick pay

• Laptop, phone, and home office setup provided

• A meaningful role in a small but mighty charity transforming lives

Be part of something life-changing. Join us in helping survivors thrive.

How to Apply

Please apply with your CV and a cover letter answering the following: 

1. What has drawn you to The Katie Piper Foundation and this role?

2. How will your skills, experience, and networks help us grow?

3. How do you meet the person specification?

We encourage you to write your cover letter personally – let your voice and experience shine. Alternative formats (video/audio) are welcome. If you need any adjustments to the application process, let us know.

• Closing Date: Sunday 22nd June
• Shortlisting: 23rd/24th June
• In-Person Interview: Friday 27th June, London