Supporter Care Manager Jobs in Central London, Greater London
Age UK are recruiting for a Senior Influencing Project Manager on a fixed term 12 month contract.
We will be developing a number of research, policy and practice development projects in support of our new strategy. These include the 'extremely vulnerable people' project and a new partnership researching older people's experiences pre and post an urgent episode of care or emergency hospital admission.
This exciting opportunity will also take on responsibility for managing our response to the Pandemic Inquiry and relationship with the Health and Wellbeing Alliance. This is initially a 12-month role, with the possibility of extending to 24 months depending on project funding.
The successful Senior Strategic Influencing Manager will take the lead in designing and delivering these complex projects, including management of external partners, consultants or agencies and internal teams as required. The role will work closely with the Policy Lead, Clinical Lead and Head of Health Influencing to coordinate and drive delivery of the organisation's goals and strategic priorities across health and care.
This hybrid role, known as a Senior Strategic Project Manager within the charity, offers flexible working between home and a central London co-working hub. Occasional travel may also be required to attend meetings, workshops etc.
Age UK Grade 4L
Must haves:
- Experience of leading complex projects to deliver a combination of research, policy and practice/ service development outputs.
- Experience of project and programme design, research methods and action learning/ improvement processes, and an understanding of best practice in working with vulnerable people.
- Ability to develop and drive coherent influencing strategies and change programmes, manage a complex workload, set priorities and meet tight deadlines.
- Proactive, flexible approach, identifying and taking forward opportunities, shaping new ideas and developing partnerships
- Ability to be agile and adapt projects as they develop or in response to a changing external environment.
- Excellent written communication skills with the ability to present complex issues in a persuasive, accessible style to a range of different audiences.
- Experience of developing and leading project teams, including external stakeholders, funders, and partners, to build engagement with and support for the project and outputs.
- Ability to support and challenge internal colleagues, with self-confidence and a commitment to internal communication and helping others meet shared goals.
Great to haves:
- Good oral advocacy skills and ability to build influential relationships with senior stakeholders, with the ability to present complex issues in a persuasive, accessible style to a range of audiences and in different settings (meetings, speeches, media etc.).
- Experience of policy analysis and advocacy at a senior level, including managing relationships with funders, external stakeholders and lead officials.
- Ability to assimilate new policy issues/areas quickly, make connections between different policy areas, and initiate and frame new policy agendas.
- Excellent skills in policy analysis with a focus on robust evidence, understanding political and policy contexts, and finding solutions.
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Excellent pension scheme, life assurance, health cashback plan and EAP
- Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
- Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
- Blue Light Card Scheme
- You Did It Awards - recognition awards from £100-250.
Additional Information
All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are seeking a skilled individual to join our dedicated team to develop and deliver existing campaigns and new products to help us maximise income. You will be passionate about customer experience and understand the benefits of supporter journeys.
The ideal candidate will have proven experience of delivering marketing campaigns, and identifying and creating new fundraising products to generate and maximise income opportunities.
About the Role
We have a new and exciting opportunity for someone who is an ambitious and self-motivated individual, to join us in an exciting phase for the Community Fundraising Team, so we can continue to support everyone in the Armed Forces Community enabling them to live well after service.
- You will be responsible for creating and developing engaging and inspiring marketing campaigns for our Do Your Own Thing audience, and helping us to maximise opportunities to raise income with new and existing supporters.
- You will develop and deliver our National Collection campaign, working with key stakeholders across the charity to engage our loyal fundraising volunteers.
- We need you to develop excellent supporter journeys that maximise opportunities and builds long term relationships.
- You will need to be a skilled communicator both written and verbally to ensure all stakeholders are engaged and inspired.
- You will be personable team player, a strategic thinker and have a track record of developing and delivering marketing campaigns to a variety of audiences.
- You will need to be able to work in a fast-paced environment and be able to effectively manage and prioritise your time.
About the Team
You will be part of the Help for Heroes Community Fundraising Team, who work together to build support in the community to secure donations and build long time partnerships with community organisations / supporters and volunteers to deliver the annual community fundraising budget year on year. You will report to the National Senior Fundraising Manager and work collaboratively across the charity to drive income to support our veterans and their families.
If this varied and creative role sounds like a good fit for you, we would love to hear from you!
For more information, please download the person specification and job description.
About Us
At Help for Heroes, we believe those who serve our country deserve support when they are wounded. Every day, men and women have to leave their career in the Armed Forces as a result of physical or psychological wounds; their lives changed forever. We help them, and those still serving, to recover and get on with their lives.
And who are we you’re wondering? We are experts and beginners. Generalists and specialists. Ordinary people with an extraordinary passion towards making a positive change to the lives of our veterans (and having fun while doing it).
As One Team we share a philosophy – I.C.A.R.E. It’s the way we walk and talk, the way we interact with others and how we approach everything we do. We are:
Innovative – Collaborative – Authentic – Resourceful – Energetic.
About us
Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the change-makers, the peacemakers, the mighty of heart.
Learn about our vision, mission and values
About the role
The Treasury Manager plays a critical role in supporting Christian Aid to create a world where everyone can live a full life, free from poverty by overseeing all cash flows, ensuring the proper management of funds, and optimising financial returns. With responsibility for approximately £90 million in cash flows, this role is pivotal in safeguarding our financial resources and enabling our programs to make a real difference in the 37 countries we work.
About you
You will be a fast learner, inquisitive and able to understand the requirements of Christian Aid and apply them into a complex global financial setting. Acting as Christian Aid's subject matter expert on use of alternative transfer systems, staying up to date with published guidance, and emerging practices within the sector, advising and guiding senior management in this area. You will hold a professional accounting or banking qualification and have significant experience in a finance treasury role with banking relations
Further information
At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.
We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams.
We have a strong Christian ethos and we encourage applications from all faiths and none (with the exception of Director positions where there is a genuine occupational requirement to be a practicing Christian - Exempted under the Equality Act 2010).
All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information as part of the referencing process from job applicants' previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this.
You can expect a wide range of rewards and benefits, including a generous holiday allowance, a season ticket loan, and flexibility that will ensure you enjoy a good work/life balance.
Part home/Part office (London) based
UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.
This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as one of our Ambassador Relations Executives, ensuring the team’s Ambassador Programme and its admin systems and records are kept accurately and to a high standard; helping the team to develop and project manage some of our high level public activations with UNICEF UK’s most significant Ambassadors and High Profile Supporters delivering towards organisational priorities. This role will focus on supporting priority projects within our department, working closely with wider internal teams. You will keep our dedicated web pages up to date, and deliver our quarterly e-newsletters.
Reporting to one of our Senior Managers, you will have:
· Experience of supporting a busy team within a Communications department, keeping and improving systems, procedures and project management, working on tight deadlines and managing conflicting priorities.
· Excellent communication skills to communicate persuasively to engage an audience they are seeking to influence.
· Experience in successfully developing high-profile relationships - translating organisational objectives into impactful Ambassador fronted activities.
· Motivation to role-model UNICEF UK’s Values: Putting children first, Inclusion and belonging, Finding solutions, Compassion, Mutual trust & respect and Collaboration.
Act now and visit the website via the apply button to apply online.
Closing date: 9am, 24 May 2024.
Interview date: w/c 10th June 2024.
In return, we offer:
· excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools)
· outstanding training and learning opportunities and the support to flourish in your role
· impressive open plan office space and facilities on the Queen Elizabeth Olympic Park
· an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children.
· the opportunity to work in a leading children’s organisation making a difference to children around the world
Our application process: We use a system called "Applied" that anonymises your responses and focuses on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process.
We anticipate most colleagues will work one or two days a week in the office on the Queen Elizabeth Olympic Park in Stratford, East London and the rest of the time from home. We will happily discuss other flexible options to suit your circumstances.
We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, disabled candidates, and from men, because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.
UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.
We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit.
The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.
We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.
If you require support in completing the online form or an application form in an alternative format, please contact the Supporter Care line during office hours.
If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.
Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)
ABOUT THE ROLE
We are hiring an Area Manager to provide management and oversight for services which span across the Royal Borough of Kensington and Chelsea (RBKC). Our services provide 154 units of accommodation to people experiencing homelessness and have complex needs. The services are 24 hour supported accommodation sites. You will have the overall responsibility to deliver the highest standards of service quality, performance and improvements across your services through excellent leadership and embodiment of our SIG values.
As the Area Manager, you will lead the team to deliver exemplar Trauma Informed support to our residents and participants. The current team you will directly manage:
- Deputy Manager x 3
- Activities Coordinator x 1
- Resettlement Manager x 1
Rota: Monday to Friday 9am to 5pm, flexibility required to meet service needs, based across all RBKC services under your area
The in-service leadership team support a team of frontline Support Mentors and Peer Support mentors to deliver dynamic and flexible person centred support aimed at empowering our residents to make and sustain positive change.
Benefits, including Non-Contractual Perks
- 25 days annual leave, increasing with the length of service
- Training and Development, including access to courses, upskilling, and progression plans
- Medicash includes discount gym memberships, routine optometry care, dental treatments, and physiotherapy treatments
- Employee Assistance Programme, including counselling
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing.
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
If you have the passion, creativity, and tenacity to make a real difference in people's lives, challenge stigma and make our communities safer, we would love to hear from you!
ABOUT YOU
We are an organisation which embraces differences and encourage our staff to bring their professional but authentic selves to work! We're looking for someone who is driven to provide high quality, effective, and person centred support to staff, colleagues, residents and participants, someone who thrives working in a team but can also work independently using their own initiative! You need to be confident in leading a motivating a team, being able to be proactive and adaptable and maintain a high morale within the service. We look for compassionate, supportive and empowering leaders who are comfortable working in a fast-paced and constantly changing environment! If this sounds like you, take a look at our full JDPS and apply now!
OVERVIEW OF KEY RESPONSIBILITIES
Line Management and Leadership
- Provide high quality support, leadership and line management to staff, offer guidance, support, and advice to the team and support them to perform to the best of their abilities.
- Provide leadership and management throughout the full employee lifecycle.
- Hold regular one to ones and team meetings to support effective teamwork and communication. Facilitate a culture where constructive challenge is welcomed.
- Proactively embed a culture of learning, development, reflection, and evaluation in a psychologically informed environment.
Service Delivery
- Manage the overall day-to-day operational delivery of your service, working directly with your team, colleagues, residents and participants, as well as other stakeholders to provide a high-quality, holistic service which meets the needs of our residents.
- Ensure service responsibilities and requirements are carried out effectively. This includes but is not limited to; welfare checks, risk assessments, support sessions, safeguarding checks, training and development, and other responsibilities required for effective service delivery.
- Support the team to carry out their day to day duties and responsibilities, offer guidance and support as necessary.
- Work proactively to ensure the service and team meet and exceed Key Performance Indicators, and work in line with professional codes of conduct.
- Empower residents and participants to make decisions to take control over their lives, by creating an enabling environment.
- Be part of the operational on-call Rota for providing out-of-hours support across the operations directorate.
Risk Management
- Follow relevant risk assessment and management procedures, share relevant information with others as necessary.
- Ensure all case recording and information is accurately recorded in a timely manner, ensuring confidentiality and GDPR.
- Champion, and act as a point of reference for safeguarding concerns within the service(s). Ensure all staff attend relevant safeguarding and training and use knowledge to coach and advise the team.
Property and Housing Management
- Ensure the accommodation in which residents live is clean and maintained to a high standard
- Ensure all repairs and maintenance issues are correctly reported and managed through to completion.
- Ensure a provision of high quality housing management service is provided to residents.
Financial Management
- Manage the service budget and review monthly management accounts: Set budgets and ensure resources are maximised.
- Promote effective cost control mechanisms and other financial activities.
- Maintain financial management within the service.
Other
- Some of what else is included: Contract management and Internal auditing, admin, and general other duties as required.
Other responsibilities than those described above may be required to be undertaken from time to time and will be expected to be performed to as long as it is within the capability and level of the position. Please refer to the JDPS attached for more information.
KEY CRITERIA
What we are looking for:
- Understanding and/or experience of working with people of complex backgrounds, ex-offenders, mental health, substance misuse, challenging behaviours
- Experience of working with and engaging with diverse groups of people from varying backgrounds
- Previous experience in people management and development
- IT Proficiency, including Microsoft Office, and the ability to navigate and learn new case management systems and other types of organisational software.
- Ability to promote the service and provide outreach-based provision, with an ability to liaise and work effectively in partnership with stakeholders
- Understanding of Housing Management, including voids and evictions
What we would like, but not essential:
- Understanding, knowledge, and/or practical application of key legislation – Equity, Diversity, and Inclusion, Mental Health, Criminal Justice, Social Care, and Housing, and Health, Safety and Environment
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
WORKING FOR US
ABOUT US
Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change
Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Our Values
Ambition – Eager to succeed and to accomplish as much as possible for our people
Empowerment – Giving staff and the people we support the tools, training, and information they need to achieve their potential
Transparency – Upfront and visible about our actions and open to scrutiny from stakeholders, service users, and staff
Inclusivity – Listening to, understanding, and including all our stakeholders to ensure we make a difference and get things right
Service Manager | Care Manager | Social Care Manager | London | West London | Royal Borough Of Kensington And Chelsea | RBKC | Part - Time | Full- Time | Flexible Hours | Night Shift | Day Shift
Are you looking for the first step in a career where you can support vulnerable people to rebuild their lives?
This exciting pilot is a new approach to preventing rough sleeping, through the provision of accommodation with onsite specialist move-on support to those who are at immediate risk of sleeping rough. The service will provide a route and support for single homeless clients who are presenting to the Local Authority Housing Options or day centres and at imminent risk of rough sleeping, but not yet rough sleeping.
Where their homelessness cannot be prevented by the council and they are at imminent risk of sleeping rough, a referral can be made into the Rough Sleeping Prevention service.
The service will be based across three London locations in Islington, Lambeth and Kensington and Chelsea and staff will be based expected to work across all three sites
- Work on 7 day rolling rota inclusing early, mid and late shifts
- (K&C): medium – high support accommodation.
- (Lambeth): medium support accommodation.
- (Islington): Assessment hub space for up to 15 clients. Site will operate 24/7.
Each site will have staff delivering casework and support, providing each person with a comprehensive assessment of their needs and circumstances, and intensive specialist support to secure move on.
In this role you will jointly manage the safe day to day running of the project with other members of the team and to provide basic support and advice to clients.
About you
This is a fantastic role for people looking to develop a career in the sector; a number of current Managers started their career as Duty Workers.
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Some experience of dealing directly with the public and/or clients or customers in a busy service environment.
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Personal experience of homelessness and/or an understanding of; and empathy with the issues faced by homeless or vulnerably housed people.
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A genuine interest in helping vulnerable people to make positive changes in their life, and the willingness to develop these valuable skills.
We’d always like to hear from people who want to help transform lives. Not sure if you have the skills and experience you need for the role? Apply and we’ll let you know!
How to apply
To find out more and apply please go to the St Mungo’s careers page on our website.
To view the job description and guidance on completing your application form, please click on the ‘document available’ tab at the top of the advert page on our website.
You will be able to confirm your preferred location during the recruitment process. If you are successful, we will do our best to match you to a vacancy in your preferred area. However, flexibly is essential as the Pan London teams continue to work in different settings and locations across the city at the current time to support clients where they need us the most.
Closing date: 10am on 14 May 2024
Interview and assessments on: 28-31 May 2024
The client requests no contact from agencies or media sales.
Q is an ambitious initiative connecting thousands of people working to make health and care better across the UK and Ireland. Q is part of respected charity the Health Foundation, working in partnership with organisations across the UK and Ireland. You can find out more on Q’s website.
As the Innovation and Collaboration Manager, you will design and lead projects and programmes of work that support health and care practitioners, including senior leaders and patients, to make progress on some of the most complex challenges facing the health care sector.
Critical to success will be experience of service design, systems thinking and/or improvement approaches, both through direct experience and coaching others to use these approaches to achieve support systems change. You’ll have experience working with people at senior levels and enabling collaboration in groups and teams from diverse backgrounds.
Collaborative by nature and training, you’ll have excellent interpersonal skills with the ability to network, build and maintain collaborative relationships with a range of stakeholders and to influence stakeholders to secure buy-in and engagement. Strong project management, communication and organisation skills will be expected.
This is a fantastic opportunity to join a widely respected and dynamic initiative.
To find out more about the role and what we are looking for, please click on the link below to be redirected to our careers website.
The client requests no contact from agencies or media sales.
The Health Foundation is an independent charity committed to bringing about better health and health care for people in the UK. Our aim is a healthier population, supported by high quality health care that can be equitably accessed.
One of the ways we do this is by managing research grants and running commissions (involving academics, front line staff, policy makers and think tanks). The Research team lead and co-produce high quality research commissions, using our expertise in research policy, design and management. We also lead on synthesising and mobilising knowledge from our funded research and evaluation to maximise learning and impact. We are responsible for a varied portfolio and provide expert support across the Foundation, working with colleagues to scope and design research and evaluation, ensure effective contracting and establish good governance arrangements.
We are a supportive and inclusive team looking to appoint someone who enjoys working with others and is able to collaborate effectively in progressing the Research team’s aims and objectives in support of the Health Foundation strategy. You will bring knowledge of the health and social care system, expert understanding of the design and management of research and evaluation, along with experience of contract management and negotiation and influencing skills. An ability to involve and include a range of people is essential, as is the ability to build strong and productive relationships.
To find out more about this fantastic opportunity, please click on the link below to be redirected to our careers website.
The client requests no contact from agencies or media sales.
London’s Air Ambulance Charity continues to develop a supportive and enabling environment that gets the best out of our people. We promote a culture of progression and professional advancement offering a range of learning and development opportunities. In addition we offer flexible working options, wellbeing packages and family friendly employment policies.
This is an exciting time to join London’s Air Ambulance Charity. We are in the midst of the largest appeal in our history aiming to raise £15 million by Autumn 2024 to replace our two helicopters, and at the end of the year we will be launching our new 15-year strategy which will set the direction for the service until our 50th anniversary.
The role is offered on permanent, hybrid basis and is responsible for delivering the website strategy to support online presence, functionality and to grow digital performance. You will join the lively and passionate MarComms team, which is firmly integrated within our Fundraising Department, as the first point of contact for all website-related activity, advising teams and supporting campaign planning wherever website integration is required.
You will have experience in a similar role and hold in-depth knowledge and experience of current digital trends, tactics and strategy to be able to advise on digital approaches. You will have passion and enthusiasm for the work of London’s Air Ambulance Charity and hold strong communication skills with a flexible approach to work.
If you think this role is for you, apply today or contact us for more information.
We pride ourselves on our dedication to being an employer that values diversity, we firmly believe that each team member can provide a unique perspective and valuable contribution to the lives of the people we serve, applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Do you believe in our values; to listen and support, to empower and respect, collaborate, innovate, and take accountability?
Then Advance Charity could be the career choice for you!
We are looking for an IT Project Manager
Salary: £42,000 - £45,000 (depending upon experience)
Location: Hammersmith, with travel to other Advance sites (some working from home)
Hours: 35 Hours per week
Contract: Permanent
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check.
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
About the role:
Reporting to the Director of Finance & Operations, the IT Project Manager will lead the scoping, researching, sourcing, design develop and implementation of several new systems relating to CRM, Case Management, Finance and HR.
The IT project manager will also support the Director of Finance & Operations in managing the relationship with the IT Support contract, providing IT support where necessary and in renewing the IASME (Information Assurance for Small and Medium Enterprises) accreditation.
About You: You are pro-active, driven to improve processes and ways of working and have good stakeholder management skills and experience. You have the ability to work independently and use initiative. You will have good research and planning skills and are able to remain calm under pressure. You have good organisational skills including attention to detail and multi-tasking skills.
You are approachable, positive, flexible and ready to take on a wide range of tasks.
To be successful as the IT Project Manager you will need the below experience and skills:
You will have previous experience in IT change management with significant experience of overseeing implementation projects, allowing you to hit the ground running. You will have an excellent understanding of computer systems, security and databases to allow you to ensure
an excellent and reliable IT service is provided to all staff on and off site. You will have strong Project, Stakeholder & Programme management skills and significant experience of delivering major business critical projects including the desired benefits and outcome to time, cost and quality, including the management and maintenance of standard project controls and documents.
You will have a bachelor’s degree in a relevant discipline or equivalent professional experience and
A PMP, PRINCE2, Agile or other industry standard Programme or Project Management qualification. A good knowledge of Microsoft Server technologies, 365 admin level experience across Teams, SharePoint, OneDrive, Exchange Online etc. is essential for the role. Your experience will include supporting network devices and concepts, printers, softphones and other business hardware and software.
How to apply:
If this sounds like the opportunity for you, please click on the ‘Apply Job’ button below.
Closing Date for Applications: Sunday 19 Mary 2024 at 23:59
· Interviews are taking place on a rolling basis
*Advance reserves the right to close the advert early, or on the appointment of a candidate.
What we can offer you - Employee Benefits:
- A 35-hour working week
- An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
- Additional days off to celebrate International Women’s Day, and for religious observance and moving home
- Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
- Pension scheme
- Enhanced maternity/adoption provision
- Access to our Employee Assistance Programme
- Employee eye-care scheme
- Clinical supervision for front line staff and first line management roles
- Refer a Friend Scheme - £250 for each referral who passes probation
- Organisation wide away days
- Thorough induction and training
Career development pathways
Accessibility
We welcome applications from people who identify as neuro diverse and want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email the Talent team via our website and we will contact you to discuss how we can help.
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Diversity, Inclusion and Equal Opportunities
We value diversity and believe the variety of ideas, perspectives and experiences it brings creates an effective environment in which talents can be fully utilised to achieve our goals.
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Salary from £ 44,093 to £ 50,000 per annum, depending on experience and qualifications
40 hours per week Monday to Friday
Fixed Term - 1 Year Maternity Cover
Balham (SW12)
Are you a Home Manager or Deputy Manager looking for your next challenge?
We have a fantastic opportunity to join St Christopher's fellowship as our new Home Manager for our children’s home in South West London. You will lead and support a professional team of staff committed to transforming young lives and creating positive outcomes. You will be supported by Deputy Managers, Team Leaders, and as well as the rest of the team.
About Us
Our vision is for every child and young person to be safe, loved and happy, to achieve their potential and have a bright future.
St Christopher's is a leading charity for children and young people. We are proud of our history of providing fostering, children's homes and innovative leaving care services across the UK & Isle of Man. We have a passionate commitment to our young people, placing them at the centre of everything we do. We provide positive life experiences for young people who are unable to sustain a placement in their parental or foster home.
We are an equal-opportunity employer keen to develop an inclusive workforce where people feel they belong. We hope to attract applications from under- represented groups, including people from different cultures, nationalities, socioeconomic backgrounds, ages, disabilities, religions, faith, sex, orientation, childcare responsibilities, and gender-diverse identities
About the Role
We have a passionate commitment to our young people, placing them at the centre of everything we do and as the Home Manager; you will be a key player in building and extending this commitment.
You will lead and support a team; Deputy Managers, Team Leaders and Residential Workers and all committed to transforming lives and creating positive outcomes.
In addition we have an in house team of Therapists providing support to staff and young people within the home.
St Christopher’s Academy
Our 'St Christopher’s Academy' ensures our staff is continually developing. We will support you to map out your career trajectory and help you achieve your professional ambitions.
The successful candidate will have
- Level 3 Diploma in Residential Childcare and, be either working towards or has achieved Level 5 Diploma in Leadership and Management for Residential Childcare.
- Prior experience in residential children’s homes, including at least a year with staff supervision and management responsibility.
- A passion for achieving the best possible outcomes for young people.
- Excellent leadership and staff management abilities.
- Exceptional communication and interpersonal skills.
- The ability to deliver at least ‘good’ in the home’s Ofsted inspection.
- Sound business awareness and a flair for promoting the service.
- Flexibility, drive and resilience.
This role will involve some shift work plus some on call duties in the evening and at weekends. Applicants will be subject to enhanced DBS (police) checks.
In return we offer:
- Salary from £44,093 to £50,000 per annum, depending on experience and qualifications
- A friendly working environment, a fun, open and honest culture.
- 25 days holiday rising to 27 days after 3 years’ service, plus Bank Holidays, pro-rata.
- Industry Leading training programme including Young People’s right and participation, CSE, empowerment, mental health, Social Pedagogy
- Contributory pension scheme, Enhanced Maternity and Company Sick Scheme.
- BUPA Employee Assistance Programme, offering counselling, financial advice and legal support.
- Interest-free season ticket loan, cycle to work scheme, childcare vouchers.
- Discount shopping scheme, to save money at hundreds of retailers across the UK.
- Discretionary Funding Training Programs.
- Employee Awards based on performance and length of service.
- Fantastic opportunities to develop your career through our newly launched “St Christopher’s Academy”
Recruitment Process
At St Christopher’s we are committed to the safeguarding of all children and young people in our care. During the recruitment process you will be expected to complete an online application form to ensure we capture essential information to meet legislation, best practice and vetting requirements.
Applicants will ideally already be on the DBS Update Service; if this is not the case St Christopher's will carry out a DBS (police) check prior to starting.
Your online application must include a supporting statement addressing the criteria stated in the Person Specification. For the full Job Description and Person Specification, please see attachment.
St Christopher’s Fellowship has a minimum age requirement of 21 for roles working directly with children and young people in our residential and semi-independent Homes.
The client requests no contact from agencies or media sales.
Position: Philanthropy Manager
Contract: 18 months fixed term contract
Hours: Full-time (35 hours a week)
Location: Office-based in London, N4 with flexibility to work remotely.
Salary: £41,260 - £43,735 per annum, plus excellent benefits
Salary Band: Band F2
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
Are you an experienced, confident, and articulate philanthropy fundraiser?
We have a fantastic opportunity for you to develop and build upon your fundraising prowess and management skills.
We’re looking to appoint a talented Philanthropy Manager to join our ambitious team. You’ll have a proven track record of securing major gifts and line management experience.
We’re delivering some of the most exciting major gift fundraising in the UK. Our philanthropy team has grown significantly over the past few years, and we’re focused on raising over £1.8m in 2024.
In this role, you’ll have three direct line reports and alongside the Head of the team be responsible for the budgeting and planning for various work streams.
Working with the team you’ll be securing significant gifts to help us deliver services to people living with MS. We work hand-in-hand with our Research team to raise funds for our pioneering research programme.
You’ll also have your own portfolio, identifying, engaging and stewarding a mix of cold and warm philanthropists, senior volunteers and prospects. We’re looking for a dynamic and confident major donor fundraiser to maximise income growth from HNWIs.
Managers across Philanthropy and Partnerships work together very closely support the overarching approach to high value fundraising.
We have a highly committed Appeal Board, which brings together high profile, engaged and well-connected individuals passionate about the cause and our ambitious plans for the future.
Now is an exciting time to join us at the MS Society. Our investment in research is to double over a decade and we have developed a research-focused national appeal, the Stop MS Appeal.
Our Stop MS appeal is well underway, with over £80 million of our £100 million target achieved, and is a major focus of our work. This will allow us to invest millions in ground breaking research, all with the goal of stopping MS as we know it.
We recognise the significant and excellent contributions; experience; and skills our employees bring to the MS Society.
Working with external pay and reward consultants, we’re taking active steps this year to review our employees’ pay and benefits package. Ensuring we’re aligned with the most accurate and up-to-date benchmarks for the UK charity sector.
Please note this is a fixed term contracted role for 18 months.
Closing date for applications: 9am on Thursday 16 May 2024
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We are a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us to discuss.
You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
More about our recruitment and selection process
- The HR team will anonymise your CV and supporting statement before forwarding to the shortlisting panel. This is done as part of our commitment to equality, diversity and inclusion.
- The first round of our recruitment and selection process includes an interview with competency-based questions.
- Our recruitment and selection process might also include extra tasks. For example, a written or Microsoft Excel test or making a presentation.
- We’ll let you know what the selection process will include when we invite you to interview. You can ask for any more reasonable adjustments for the interview as part of the invitation.
- You might also be invited for a second interview. We’ll let you know about this during the selection process.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- New family-friendly benefits, including paid leave:
- in the event of miscarriage or still birth
- to support fertility treatments
- for antenatal appointments for both parents
- Cycle to work scheme
- Death in service scheme
- Health cash plans to help offset the cost of health care for you and your family
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal working hours
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of:
- gender
- race
- disability
- sexual orientation
- religion or belief
- pregnancy
- gender reassignment
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
No agencies please.
We're looking for a kind, compassionate and resilient Night Support Worker to join our Homelessness service in Hackney.
£24,617.00 per annum, working 36 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
East London Apartments provides 24 hour accommodation based support for up to 31 individuals with complex histories, multiple traumas, complex personality disorder(s) and a varied, disrupted housing history with experience of homelessness as well as individuals who have been diagnosed with severe and enduring mental health conditions who are under the Care Programme Approach (CPA).
When working with individuals with complex needs, who may display challenging, chaotic behaviours, regularly testing boundaries and have experienced multiple traumas as a result of abuse, neglect, years of street homelessness, or long stays in mental health hospitals, it is integral that the post holder is motivated to support individuals to progress. They should continually hold aspirations for individuals despite multiple setbacks, and display emotional resilience, able to process challenging incidents and remain motivated to deliver excellent support.
Night Support Workers enable people with particular needs to manage their tenancies and live independent lives of their choosing in the community. Night Support Workers are responsible for ensuring continuity of a support service at night and for keeping customers and the building safe.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
* Building supportive, trusting relationships with customers and creating a positive atmosphere
* Working proactively with other members of the team to handle the service caseload and administrative responsibilities
* Conducting key work sessions as required, that are innovative and engaging in order to achieve Support Plan goals
* Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
* Providing support with daily living activities, including practical assistance to support customers to independent living e.g. budgeting, cooking, establishing a night time routine
* Supporting customers to maintain a healthy environment and where appropriate assisting them to clean their accommodation and maintain good personal hygiene
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
* Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
* Exudes a warm friendly presence and open behaviour
* Prefers working as part of a group or team
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
* Has a practical and logical mind and is naturally well organized
* Able to apply the right balance of care and support dependant on the needs of the customer
What you'll bring:
Essential:
NVQ Level 2/3 or equivalent with some previous relevant sector work experience
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for full job description.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Are you enthusiastic about delivering high quality tenders that win business; ensuring those who need a voice are heard and have equitable choices about their life?
Do you want to work in a team where you will be supported to be ambitious about the quality, drive and impact of the work you lead on and where you will support others to do the same?
Do you have an eye for detail, a passion for passion for smooth process and thrive on the buzz from juggling many bids under tight deadlines?
Then come and join us here at VoiceAbility.
About the role
We're looking for a highly motivated and skilled Bid Manager who can actively craft commercial tender submissions and work with the team to ensure we submit high-quality, winning bids within UK government procurement rules.
You will sit in the Business and Strategy directorate and lead bid-writing across the organisation, line-managing a team of Bid Writers and working closely with other colleagues across Business Development, Marketing and Operations.
This position is a full-time, 35 hours a week, permanent contract with a starting salary between £44,500 - £50,000 per annum depending on skills and experience. We are open to a conversation about flexible working or job sharing. Whilst the role is home-based, some travel for team meetings will be required.
About us
VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.
We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most. For more information on what Advocacy is and the services offered then please visit our website.
How will you make a difference?
Through your bid management expertise you will proactively manage the workload of the bid-team, balancing known pipeline opportunities and the unknown tenders issued, ensuring capacity to bid on rewins and make the most of the new business opportunities.
You will assiduously manage the end-to-end bid process and will support and empower the Bid Writers to take ownership of proposals and ensure they co-ordinate input from key stakeholders across the organisation.
About you
You are enthusiastic and confident to take a leading role in driving forward VoiceAbility to maximise our opportunities and support our business strategy.
You will have a disciplined and well organised approach to bid management as well as exceptional attention to detail.
You will be able manage multiple bids and processes at the same time whilst ensuring you get the best out of your team in a high-pressure and time sensitive working environment.
Our values resonate; you want to work somewhere where the empowerment of each other and our clients is central to our work. You value teamwork and collaboration and demonstrate transparency and accountability in your work.
Benefits
· 28 days annual leave plus bank holidays
· 5% employer pension & 3% employee contribution
· Salary sacrifice pension scheme
· Separate Life Assurance Cover
· Staff discount scheme including retail discounts, entertainment, holidays etc
· Discounted Gym Membership; Employee Assistance programme.
· Supportive working environment fostering a good work/life balance.
· Support with continuous professional development.
Equality and Diversity
VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.
VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact HR for further options.
How to apply
To apply for this role please sign up for a recruitment account by clicking the apply button on this page. Follow the instructions to create your account, upload your CV, and complete our short application form.
Important Dates:
Closing date for applications: 9am on Monday 20th May; however, VoiceAbility reserve the right to interview suitable candidates as applications are received and therefore withdraw the vacancy before this date.
The client requests no contact from agencies or media sales.
We’re Anthony Nolan. We’re here to uncover the answers inside us. Answers for people with blood cancer and blood disorders. Answers that will not only improve lives today but save them tomorrow.
By uniting people and science, we’re growing our world-leading stem cell register, so everyone who needs a transplant, can find their lifesaving match. We’re currently giving four people a day another chance to live.
Driven by patients, backed by stem cell donors, and powered by science, we won’t stop until we’ve unlocked the cures, treatments and transplants that will transform the future for more patients. And together, we can reach the remarkable day where every patient who needs us can not only survive, but thrive.
If you're inspired by this vision, and feel you have the skills and experience we need to help achieve it, we'd love you to join our lifesaving team.
We are looking for a Head of High Value Operations to join our Fundraising team.
Title: Head of High Value Operations
Salary: £60,000 per annum
Contract: Permanent (full-time)
Hours: 35 per week (standard Anthony Nolan working hours)
Location: Head Office in Hampstead, London
The Head of High Value Operations role is central to our bold fundraising ambitions. Establishing and leading a team of operations professionals encompassing research, data and insight, case for support, special events, and supporter care, the Head of High Value Operations will drive income growth by embedding best practice in fundraising operations, developing the processes and systems which support fundraising, and building strong networks across Anthony Nolan in support of fundraising. Reporting to the Chief of Fundraising, and part of the Fundraising SLT, we’re looking for someone who is a natural relationship builder, someone who understands the key components of an operations team in a fundraising context, and someone who is excited to build a team and programme from the ground up, using their skills and experience in this field.
What’s needed?
- Practical management experience of prospect research, fundraising database management, or gift management
- Proven record of leading and motivating a team, ideally within a fundraising operations team
- An understanding of high value fundraising
- Collaboration with the wider Philanthropy, Corporate, and Special Events teams and other colleagues to identify sustainable ways to deliver our current and future strategy
What’s in it for you?
- A competitive salary
- 27 days annual leave, pension scheme, childcare vouchers, access to counselling via a 24-hour Employee Assistance Programme
- A stimulating work environment full of opportunities to learn and develop
- Life Assurance of four times annual salary
- Travel season ticket loan, Cycle to work Scheme
- And more! (further details on our Life at Anthony Nolan page)
Please check out the full job description (attached here and on our site when you click to apply), and you can read more about what to expect on the Our recruitment process page on our career site.
Release your remarkable, join our team and give someone another chance to live.
Anthony Nolan is a Disability Confident Committed and Living Wage accredited employer.
All applicants must be able to demonstrate the right to work in the UK.
The client requests no contact from agencies or media sales.