Supporter care manager jobs in North london, middlesex county
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Structure
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Reports to: Director of Learning and Impact
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Direct reports: Programme Leads, Programmes Coordinator
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Location: Haringey, with travel across London boroughs as required
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Hours: 40 hours per week (including 1 hour lunch break)
Benefits
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25 days annual leave plus 8 bank holidays, your birthday off, and an extra day per year of service (up to 5 additional days)
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Death in Service cover (up to 4x annual salary / fixed amount for part-time roles)
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Enhanced sick pay
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Eye care benefits for those using display screens
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Up to £750 annual CPD budget to support your professional development
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A dedicated wellness package promoting staff health and wellbeing
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Team building and transformation days to strengthen collaboration and personal growth
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Professional mentoring and ongoing supervision
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A comprehensive induction and training programme to help you thrive from day one
About Sister System
Founded in 2018, Sister System is a charitable organisation and an Open College Network (OCN) approved centre dedicated to empowering girls and young women aged 13-24 affected by the care system.
Our approach is co-designed with care-affected young women to ensure that their lived experiences continue to drive meaningful change and shape our progression. Built on proven therapeutic models, our long-term mentoring, accredited qualifications, and leadership development programmes strengthen resilience, confidence, and essential life skills.
Our model seeks to break intergenerational cycles by equipping young women with the tools to thrive and lead change. Through a strong sense of community, peer networks, and trusted adult relationships, we create clear pathways into education, employment, and socio-economic stability, supporting a life free from abuse.
Throughout her journey with Sister System, each girl participates in weekly one-to-one and group sessions focused on self-education and personal growth. These sessions explore the social and emotional transition to womanhood while building a supportive network of “sisters” who continue to empower one another during key life transitions. Our programmes are accessible to girls and young women at any stage of educational attainment, enabling all Sis-Stars to learn, grow, and thrive.
Our Programmes
All our programmes have been co-curated with young women in care and are built upon proven therapeutic models of intervention. We deliver a set of inclusive, empowering, enabling, and exploratory programmes. These focus on self-education, investigating the social and emotional impact of the transition to womanhood and creating a network of sisters who can continue to support each other's growth throughout key transitional periods. Our programmes are delivered in such a way that sisters at any stage of educational attainment can access, learn, grow, and thrive.
Job Purpose
Sister System is seeking an experienced and dynamic Head of Programmes to lead the operational delivery and continuous improvement of our mentoring, learning, and development programmes for care-affected girls and young women aged 13–24. The postholder will oversee the full programme cycle — from referral and assessment through to delivery, evaluation, and progression — ensuring all work is trauma-informed, evidence-based, and aligned with Sister System’s mission and OCN accreditation standards. Acting as the central link between the leadership team and delivery staff, the Head of Programmes will manage and develop a high-performing team, maintain quality assurance across all programme stages, and foster strong partnerships with schools, local authorities, and community organisations to drive measurable impact and long-term systemic change.
This role holds operational oversight of all programme delivery, team management, and quality assurance, ensuring that our work achieves its intended outcomes, aligns with our organisational strategy, and continues to grow in impact and reach.
Key Responsibilities
Programme Leadership and Delivery
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Lead the design, coordination, and delivery of all Sister System programmes, services, and activities in line with organisational aims and funder requirements.
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Oversee programme planning, scheduling, and annual mapping to ensure smooth delivery and strategic alignment across all three stages (Enable, Enhance, Empower).
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Work with the Safeguarding Lead to manage referral, assessment, and placement processes to ensure beneficiaries are appropriately matched to programmes and mentors, maintaining high standards of transparency and accountability throughout.
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Ensure all delivery follows Sister System's three-stage programme model, safeguarding standards, and quality expectations. Support programme delivery where needed, maintaining a visible leadership presence.
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Monitor the service user journey using Sister System's monitoring and evaluation tools and Salesforce CRM, working with the Head of Monitoring & Evaluation to track progress against work plans, indicators, and our evaluation framework.
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Conduct regular programme review meetings with team members and stakeholders to enhance information sharing, efficiency, and effectiveness of programme implementation.
Programme Quality and Impact
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Oversee programme quality assurance, including risk assessment of referrals, benchmarking, and monitoring of Development & Progress reports.
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Work with the Internal Quality Assurer to ensure delivery meets agreed quality standards.
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Maintain oversight of portfolios of work produced by learners and mentors towards their qualifications, in collaboration with the Learning & Development Lead and EET Progression Lead.
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Support the collection, analysis, and reporting of programme data to evidence impact and inform organisational learning.
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Play an active role in the impact evaluation cycle, managing and adapting programmes in line with outcomes and goals.
Operational and Team Leadership
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Lead and support the mentor team in effective caseload management, ensuring appropriate workload balance and delivery quality.
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Line manage key programme staff, providing guidance, support, and supervision in line with organisational policies. Support staff wellbeing and development, ensuring a positive working environment.
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Ensure timely completion of paperwork, reports, and monitoring requirements across all programmes.
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Lead regular team meetings, contributing to a reflective, learning-focused organisational culture.
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Support implementation of Sister System's performance management systems and processes.
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Ensure compliance with all relevant policies and procedures, specifically safeguarding, Child Protection Policy, and Code of Conduct.
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Encourage a culture of learning, creativity, and innovation. Maintain good team communication and dynamics, taking remedial action when problems occur.
External Partner Management
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Commission and manage a pool of external facilitators and delivery partners to meet agreed programme outcomes.
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Build and maintain strong relationships with referral partners, funders, and external stakeholders to support programme delivery and growth.
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Represent Sister System externally, promoting our model of culturally responsive, trauma-informed mentoring.
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Ensure all staff, partners, and stakeholders have clear understanding of Sister System's mission, vision, values, and policies, reflected in programme implementation.
Strategic Development and Business Growth
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Contribute to the development of Sister System's programme strategy, aligning delivery with the 3-year plan and long-term system change goals.
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Contribute to Sister System's strategy development and revision by providing feedback on programme reach, impact, and strategic planning.
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Identify opportunities for programme innovation and growth, including developing new partnerships and supporting funding applications.
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Support senior leadership in reporting to funders and partners, contributing to organisational learning and sustainability planning.
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Represent Sister System at sector events and forums to promote our work and influence best practice in mentoring care-affected young women.
Safeguarding
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Sister System places the highest priority on safeguarding and promoting the welfare of children and young people.
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The Head of Programmes will serve as a Designated Safeguarding Officer (DSO) with responsibility for safeguarding in the organisation, maintaining good knowledge of safeguarding guidance (including Keeping Children Safe in Education and Working Together to Safeguard Children) and related legislation (e.g., the Children Act 1989).
Person Specification
Essential – Knowledge & Experience
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Significant experience in programme management, delivery, and coordination within the charity/social impact sector
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Proven track record of managing multiple programmes or projects simultaneously, meeting targets and deadlines
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Experience of line management and team leadership, including supervision and performance management
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Experience managing relationships with external stakeholders, including funders, delivery partners, and referral agencies
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Experience in safeguarding and child protection, including handling disclosures and managing risk
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Knowledge of the challenges faced by care-experienced young women and the care system
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Knowledge of effective monitoring and evaluation approaches and impact measurement
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Awareness of equality, diversity, and inclusion principles in service delivery
Desirable
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Experience working with vulnerable young people, particularly care-experienced individuals or young women
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Experience in mentoring programmes or youth development initiatives
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Experience working with trauma-informed and culturally responsive approaches
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Experience of co-production or 'by and for' programme design with service users
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Experience in qualifications-based programmes (e.g., accredited learning)
Skills & Abilities
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Excellent programme planning, coordination, and organisational skills with strong attention to detail
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Strong analytical skills with ability to interpret data and use it to inform decision-making
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Excellent written and verbal communication skills
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Ability to manage competing priorities and work effectively under pressure
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Strong relationship-building skills with ability to work collaboratively across teams and with external partners
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Highly developed cultural awareness and ability to work well in an environment with people from diverse backgrounds and cultures
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Problem-solving skills with ability to adapt plans and respond to challenges
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Ability to lead, motivate, and support a team, fostering a positive and reflective culture
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Strong administrative and IT skills, including proficiency with databases and monitoring systems
Personal Qualities
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Passionate commitment to Sister System's mission of supporting care-experienced young women
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Strong alignment with Sister System's values and approach, including 'by and for' and trauma-informed practice
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Empathetic and non-judgemental approach to working with vulnerable young people
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Resilient and able to manage emotional demands of the role while maintaining professional boundaries
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Flexible and adaptable approach to changing circumstances and organisational needs
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Commitment to continuous learning, reflection, and professional development
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High level of integrity, professionalism, and accountability
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Able to maintain confidentiality and handle sensitive information appropriately
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You will demonstrate Sister System’s values: Tenacious, Solution-focused, Masterful, Collaborative and Evidence-based
Other Requirements
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Enhanced DBS check will be required for this role
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Right to work in the UK
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Willingness to work occasional evenings and weekends as required by programme delivery
Safeguarding and Safer Recruitment
Sister System is committed to safeguarding and promoting the welfare of all children, young people, and vulnerable adults. The successful applicant will be required to complete an enhanced DBS check and provide two satisfactory references.
Equal Opportunity Statement
Sister System is an equal opportunity employer. We welcome applicants from all backgrounds and lived experiences, and we are committed to fair, inclusive and transparent recruitment. If you need any reasonable adjustments during the application or interview process, please let us know.
Recruitment Process
The post will be advertised from 16th December 2025; applications will close on 12th January 2026.
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First round of interviews will be 22nd January 2026,
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Second round interview will commence from the week of 26th January 2025
We work alongside girls and young women aged 13-24 affected by care, offering her an early intervention mentoring and educational programme.
The client requests no contact from agencies or media sales.
We are looking for a committed and enthusiastic Net Zero Carbon Engagement Officer to support churches across the Westminster Deaneries in their journey towards net zero carbon. This is an exciting opportunity to work with parishes, clergy, volunteers and diocesan colleagues to reduce carbon emissions, improve energy efficiency and care well for creation.
You will play a key role in coordinating activity at a local level, supporting churches with audits, funding applications and delivery of projects, while helping to build learning that can be shared more widely across London.
About the role
Reporting to the Net Zero Carbon Programme Lead, you will:
- Engage with and support churches across the Westminster Deaneries (St Marylebone, Paddington and St Margaret) in progressing towards net zero carbon
- Coordinate and grow the Westminster Climate Forum, encouraging collaboration and shared learning between churches
- Support churches to complete energy and net zero carbon audits and implement recommendations
- Promote funding opportunities and support churches with grant applications
- Work with fundraising colleagues to submit funding bids on behalf of individual churches and groups of churches
- Support churches to submit annual Energy Footprint Tool data
- Oversee grant distribution and support delivery of projects within budget and timescales
- Work with communications colleagues to develop case studies and share learning
- Contribute to developing models for deanery-level net zero carbon coordination across London
Please refer to the Job Description for full details of responsibilities.
About you
You will bring:
Essential
- Experience of stakeholder engagement and relationship building
- Strong organisational skills and the ability to manage projects and multiple priorities
- IT proficiency, including Microsoft Office
- Clear written and spoken English
- The right to work in the UK
- A passion for environmental issues and tackling the climate crisis
- An empathetic understanding of the mission and values of the Church of England
Desirable
- Experience of project management
- Experience of organising events and public speaking
- Working knowledge of net zero carbon projects and/or church buildings
- Experience of writing grant applications
- An understanding of the ethos and mission of the Church of England and the role of parish clergy
- Experience of working with volunteers
Please refer to the attached Job Description for the full details on Person Specification.
About the London Diocesan Fund
The London Diocesan Fund (LDF) is the employment body that serves and supports the Diocese of London and Church of England. The Diocese of London comprises of c400 parishes north of the River Thames and within the M25 motorway. You can find our Diocesan 2030 vision, which outlines our priorities for the next 10 years.
The Church of England in London is growing, vibrant and at the heart of communities throughout the capital. At the London Diocesan Fund, we seek to do everything we can to support this mission and growth, using our resources to help our parishes and chaplains to serve over 4 million people.
Equality, Diversity, and Inclusion
The Diocese of London is committed to creating and sustaining a diverse and inclusive workforce which represents our context and wider community.
We are aware that those of Global Majority Heritage/United Kingdom Minority Ethnic (GMH/UKME), women, and disabled people are currently under-represented among our clergy and workforce, and we particularly encourage applications from those with the relevant skills and experience that will increase this representation.
Safeguarding
The Diocese of London is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults.
Benefits of working with us
The LDF offers a supportive working environment, opportunity for career development and the following financial benefits:
- Competitive remuneration package
- 27 annual leave days to rise to 30 after 5 years’ service, plus bank holidays
- 15% employer pension contribution and salary sacrifice available
- Death in service benefit x3 of basic gross salary
- Enhanced maternity leave of six months full pay, after 12 months of employment
- Season ticket loans for public transport
- Access to Benenden Health Insurance
- EAP counselling through Health Assured
- Up to £100 for eye test and contribution to spectacles
- Two additional paid days for community volunteering
To apply:
Closing date: 18 January 2026
Shortlist/invite: w/c 12 February 2026
Interviews: w/c 2 February 2026
Submit your application and CV online via Pathways. Please refer to the person specification and JD when you’re answering the application questions.
For more details, please see the full Job Description and Person Specification or visit the LDF Careers Page.
For every Londoner to encounter the love of God in Christ



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
London Youth are a charity on a mission to support the capital's youth sector to improve the lives of young people. We do this with and through our members - a network of 600 youth organisations - and at our two outdoor residential centres, Hindleap Warren and Woodrow High House. Our vision is for all young Londoners to grow up healthy, able to express themselves, navigate a fulfilling career, and make positive contribution in their communities.
The Programmes Team in the Delivery Directorate oversees various programmes - delivered with and through members - across sport, employability, mental health, and culture, underpinned by youth involvement. You'll design, deliver and evaluate programmes that provide young people opportunities to improve their skills and qualities, boost their confidence and resilience and develop leadership skills through practical action.
What you will be doing
The Delivery Officer (Good for Girls) will deliver the programme's day-to-day operations and the broader mental health offer to London Youth members. You will deliver Good for Girls, a youth club-based mental health and well-being programme. You will support 10 youth organisations to engage young people in the programme, which enables young women and girls to participate in regular well-being activities and training for young Londoners.
Lead the delivery of the Good for Girls programme
- Coordinate Good for Girls to meet key delivery targets, secure the target recruitment of member organisations, youth workers and young people, and oversee the onboarding process.
- Coordinate Peer Mentors to undertake training and to then support delivery of the programme.
- Work with internal colleagues to ensure organisations participating in our programmes receive a quality experience, such as completing due diligence.
- Working closely with your manager, monitor day-to-day expenditure.
Partner with our member youth organisations mental health delivery partners
- Foster relationships with 10 youth organisations, providing ongoing support throughout all phases of the programmes to ensure successful, flexible, and high-quality delivery is developed collaboratively.
- Coordinate opportunities and key programme events for young people, such as peer mentor training and pitch events.
- Coordinate opportunities and key programme events for youth practitioners, such as Induction Sessions, Focus Groups, and Networks, ensuring delivery is of excellent quality.
- Strengthen, maintain and develop key relationships with organisations delivering on the programme together with youth organisations and ensure schedules are aligned for delivery.
- Provide youth organisations and young people with meaningful new opportunities by brokering opportunities with external partners and generating a quarterly newsletter.
- Deliver with partner organisations on one-off and ad-hoc projects to provide quality opportunities.
Programme monitoring and evaluation
- Collect process and impact data as required in line with the programme's MEL framework.
- Gather evaluation and case studies from young people taking part in the project for programme improvement, reporting and media use.
- Maintain accurate and up-to-date Upshot records and Salesforce interactions with member clubs and youth workers on the programme.
- Adhere and feed into both external reports and meetings with funders, and internal quarterly reporting timescales, and support with any funding bids or pitches as required.
- Work with Communications to ensure impact reports are shared externally to showcase successes.
Sustainability and development of London Youth's Programme Offer
- Work closely with London Youth's fundraising team to support future funding bids and to coordinate corporate volunteering opportunities where possible.
- Ensure these opportunities work well for youth organisations on the programme and offer value for members and young people, as well as the volunteers themselves.
Support of directorate, organisation & sector
- Be an active member of the Delivery team and the broader organisation, including supporting colleagues and sharing best practices.
- Feed into wider Delivery directorate and organisation to build a strong and dynamic offer supporting young people and members across London.
- Represent London Youth internally and externally at relevant networks and events to share and learn with others from the youth sector.
What you bring to the role
- Good knowledge and understanding of the youth and creative sectors.
- Ability to meet key delivery targets, monitor day-to-day expenditure, ensure delivery is of excellent quality, and provide young people with meaningful new opportunities.
- Passionate about supporting young people to thrive through youth work and relish the opportunity to support youth organisations.
- Supporting and developing youth organisations and delivery partners.
- Cultivating and maintaining excellent working relationships with key stakeholders.
- Reflect our inclusive culture in your day-to-day work, and support a positive health & safety and safeguarding culture in your interactions.
- Follow our organisation's anti-racism principles and practices as you actively promote and respect diversity and inclusion in all aspects of your work and working relationships.
- Demonstrate living our values of:
- Being Ambitious
- Being Collaborative
- Being Inclusive
- Being Accountable
Why work at London Youth
- Generous holiday allowance - 39 days paid annual holiday each year. If you work part-time, your holiday allowance (including closure days) will be proportional based on your working hours.
- Employer 4% pension contribution.
- Additional leave granted to support voluntary activity.
- Free access for you and your family to the Employee Assistance Programme.
- Free access to the 'Headspace' app for you and your family.
- Free Health Care Cash Plan.
- Flexible working opportunities considered.
- You'll be working with a fantastic team of passionate colleagues across London Youth.
- You will be making a difference to the lives of young people.
Position: Volunteering Development Senior Officer (Learning and Development)
Type: Full-time (35 hours a week), permanent
Location: Office-based in London, with flexibility to work remotely
Salary: £33,044 per annum plus excellent benefits
Salary Band and Job Family: Band 2, Charity
*you’ll start at our entry point salary of £33,044 per annum, increasing to £35,109 after 6 months service and satisfactory performance and to £37,174 after a further 6 months.
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
Are you passionate about empowering volunteers through learning and development? We’re looking for a Volunteering Development Senior Officer to design, implement, and evaluate effective learning solutions for over 3,000 volunteers and volunteer managers. You’ll play a key role in fostering a culture of continuous learning and improving the impact of volunteering across our organisation.
Key Responsibilities
- Develop and deliver high-quality volunteer learning and development programmes, including induction and training sessions.
- Review and enhance existing learning resources and create new training packages for emerging volunteer roles.
- Collect and analyse data to inform improvements and embed best practices.
- Collaborate with internal teams and community hubs to ensure consistent delivery of training.
- Provide advice and guidance to staff and volunteers on all aspects of volunteer learning and development.
About You
We’re looking for someone who has:
- Experience working with virtual learning environments or learning management systems.
- A track record of developing and co-producing learning solutions, including eLearning and online events.
- Strong knowledge of volunteering and volunteer management.
- Excellent communication and collaboration skills.
- Ability to interpret data and use insights to drive continuous improvement.
Closing date for applications: 9:00 on Monday 5th January 2026
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Position: Senior Legacy Development Officer
Type: Full-time (35 hours a week), permanent
Location: Office-based in London with flexibility to work remotely
Salary: £33,044* per annum plus excellent benefits
Salary Band and Job Family: Band 2, Charity
*you’ll start at our entry point salary of £33,044 per annum, increasing to £35,109* after 6 months service and satisfactory performance and to £37,174 after a further 6 months.
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
Gifts in wills fund nearly half of the MS Society’s work - and we need a senior legacy officer to help deliver our ambitious plans to grow this vital income stream. In this key role, you’ll lead the delivery of legacy marketing campaigns across digital, direct mail and other channels, create compelling content to inspire gifts in wills, and take charge of in-person events to engage supporters and pledgers. You’ll also manage relationships with external partners and suppliers, ensuring every activity reflects professionalism and empathy.
We’re looking for someone with experience of gifts in wills fundraising who can confidently lead projects, communicate effectively, and bring creativity to campaign delivery.
If you’re motivated by making a difference and want to play a leading part in funding life-changing research and support for people affected by MS, apply now and help us create a future free from MS.
Closing date for applications: 9:00 on Monday 5th January 2026
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Macular disease is the biggest cause of sight loss in the UK, with around 300 people diagnosed every day. The Macular Society is the only charity determined to beat the fear and isolation of macular disease with world class research, and the best advice and support.
To support people affected by macular disease now, the Macular Society provides a range of support, information and services. Our research programme is focused on finding new treatments and a cure to beat macular disease forever.
We’re looking for an experienced and strategic individual to lead our community engagement work in Northern Ireland and manage our UK-wide team of Community Engagement Managers. You’ll oversee peer support development, build strong partnerships, and ensure consistent delivery across regions. This role requires excellent leadership skills, the ability to manage complex relationships, and a strong understanding of how to engage and empower communities. If you feel you have the attributes above, we would love to hear from you.
In return, we provide a great working culture and offer flexible working options, 26 days annual leave, the ability to buy or sell annual leave, supportive family policies, and a 6% pension contribution.
We are an equal opportunities employer, and we welcome applications from all suitably qualified persons.
This role is predominantly home-based; however, travel will be required across NI and occasionally to Andover in Hampshire.
The client requests no contact from agencies or media sales.
Be at the heart of a pioneering £1m programme reshaping how primary care supports young people. As Programme Manager, you will lead delivery of a flagship three year Maudsley funded initiative across Lambeth, Lewisham, Southwark, Croydon — and beyond.
This post offers an exceptional opportunity to join a small, ambitious charity driving innovation across primary care, youth work and mental health. Working in partnership with King’s College London’s CAMHS Digital Lab and local stakeholders across the four South London and Maudsley (SLaM) boroughs, you will shape and deliver a programme that reimagines adolescent health support.
The Programme Manager will oversee strategic development and delivery at The Well Centre Charity, which is leading the spread and scale of the Well Centre model. You will lead the design, mobilisation and implementation of this new, three year initiative — focused on co-producing new services, strengthening existing provision and embedding a more integrated, youth friendly approach to health and wellbeing.
Key responsibilities
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Lead the day-to-day management of this £1m Maudsley funded programme
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Develop and oversee a clear mobilisation and delivery plan
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Identify and manage risks, track milestones and maintain programme momentum
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Liaise with partners and interest holders across Lambeth, Southwark, Croydon and Lewisham
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Report to funders and ensure delivery to time, quality and within budget
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Represent The Well Centre Charity externally, leading steering groups, workshops and engagement events
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Develop and lead a communications and engagement strategy
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Implement systems to monitor activity across all four boroughs
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Prepare briefings for the core team, programme steering group, funders and wider partners
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Build strategic relationships to support service transformation for young people
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Contribute to organisational operations including finance processes, reporting and information governance
About you
We’re looking for a thoughtful, curious and energetic manager who wants their work to make a real difference to young people’s lives. You will bring a positive, solutions-focused mindset and enjoy working in a small, collaborative and values-led team, where initiative and creativity matter more than hierarchy.
Essential criteria
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Educated to degree level in a relevant subject, or equivalent
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Demonstrable success in project management and delivery
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Strong interest in innovation and improvement within local services
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Passion for improving young people’s health outcomes
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Excellent organisational and time management skills
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Well-developed written communication and report writing skills
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Ability to chair meetings with clinicians and senior managers
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Confident delivering presentations and representing the programme with commissioners and providers
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Strong interpersonal skills and ability to work collaboratively
Desirable
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Masters degree or experience to equivalent level
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Experience of change project delivery within health settings
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Experience working directly with commissioners
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Project management qualification
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Knowledge of primary care delivery and funding mechanisms
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Experience working with or alongside the voluntary sector
What we offer
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The chance to shape a pioneering programme improving adolescent health
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Supportive, collaborative, values-led environment
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Opportunities for publication, innovation and professional development
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Hybrid working and flexibility
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Autonomy to contribute creatively to an ambitious programme
Benefits
(Aligned with HHGP employment terms)
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Company pension
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Cycle to Work scheme
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On-site parking
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Sick pay
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Referral scheme
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Generous annual leave
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Supportive multidisciplinary environment
Job details
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Job type: Part time
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Hours: 30 per week
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Pay: £31,515.83 – £40,000 per year
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Location: Hybrid remote, with travel across Lambeth, Lewisham, Southwark and Croydon (SW2 3UP)
Scaling the Well Centre model nationally so young people can access integrated, youth friendly health and wellbeing support.



The client requests no contact from agencies or media sales.
DEBT ADVICE CASEWORKER
OASIS HUB WATERLOO
PART TIME: 24-32 hours per week
FIXED-TERM CONTRACT: 12 months
SALARY: £18,787 for 0.6 FTE and £25,049 for 0.8FTE
We have an exciting opportunity for a Debt Advice Caseworker to join our team at Oasis Waterloo. In the heart of the Waterloo community we run a busy and vibrant community space, open to all. A vital part of this work is our advice services – providing free and accessible debt, benefits, housing and immigration advice to local people. This work has grown over the last few years and we are now looking for an experienced and innovative advice worker, to provide debt advice within the service.
What’s in it for you?
· A chance to work with a great team of passionate and holistically minded advisors and community workers.
· The opportunity to make a real difference, materially improving the lives of community members, as well as developing the service.
· The chance to get involved in the wider life of Oasis Hub Waterloo, including community events and staff gatherings.
You will receive the support of a fantastic team of professionals in the community. As part of the package, Oasis offers:
• A pension scheme, currently offering 7% employer contribution
• A generous holiday allowance
• Flexible working where possible, with family friendly policies
In this role, you would be working with local community members, to improve their circumstances through the provision of high-quality advice. This role is based in our community space at the Oasis Centre and will include supporting with community drop-ins and walk-ins, as well as 1-2-1 appointments, and behind-the-scenes casework
The successful post holder must have:
• Experience providing face-to-face advice
• A willingness to work with people who have multiple and complex needs
• A recognised advice qualification or equivalent experience
• Attention to detail and up-to-date knowledge of advice practice and policy
If you are interested in being part of this fantastic project and want to know more, please visit the Oasis Charity Jobs website. We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups.
To apply, email your CV including a Supporting Statement. Your Supporting Statement should be no more than two A4 pages and must address the following questions:
1. In what ways does your professional background and personal experience qualify you for this role? Please refer to the Job Description and Person Specification and give examples.
2. This role is mainly direct delivery of support to local people, who often have complex needs. Please share examples of your experience working with a diverse range of backgrounds in a support role.
Completed applications should be returned by 9am Wednesday 7th January 2026
Interviews will take place on Thursday 15th January 2026
The successful candidate will need to be provide proof of the right to work in the UK. We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups.
Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos. We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.
Oasis supports Equal Opportunities. Registered Charity No. 1163889
The client requests no contact from agencies or media sales.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Support Worker to play a pivotal role in our Complex Needs Service in Hammersmith and Fulham.
Sounds great, what will I be doing?
Run over three properties, Hammersmith & Fulham's South Cluster provides two of which for individuals with low-medium mental health requirements and the third for service users with greater needs. The services all support adults (18+) with enduring mental health needs, who require additional housing and other support.
This service is for users who have a recognised need for a level of supported accommodation who may be leaving hospital, registered cared or at risk of homelessness. The service is used as a ‘step-up' or ‘step down' from other supported accommodation, where appropriate. The South Cluster aims to equip service users with the skills to move on and live independently in the future.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
To succeed in this role, you will bring a solid understanding of Health and Safety within an accommodation-based setting, along with the ability to monitor and maintain the safety and security of the service while reporting any maintenance needs appropriately. You will have experience supporting people with mental health needs and a basic knowledge of housing management, including maintenance and repairs. Strong literacy, numeracy and IT skills are essential, enabling you to produce clear written communication and maintain accurate records. You will also have a sound understanding of safeguarding and the confidence to address concerns appropriately to ensure the wellbeing of those you support.
When will I be working?
You will be working Monday to Sunday 5 days a week on a rota starting as early as 08:00 until 23:00 latest no more then 39 hours a week
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



Application Closing Date: 16 January 2026
Location: Remote or hybrid working within the UK; individuals will be required to attend episodic in-person office days in London as needed and prescribed by the organisation. This role requires applicants to be able to show that they have the right to work in the UK.
Term: full time - 35 hours a week
Organisation: Global Greengrants Fund UK
Salary: Salaries at Global Greengrants Fund UK (GGF UK) are dependent on applicable salary scales, internal pay policies including equity considerations and budget. Due to the ways in which salary negotiations perpetuate existing structural inequities, GGF UK has moved away from salary negotiation processes for any candidate. Our best offer for this position is £42,000 per annum.
Benefits: We have improved our benefits package and we now offer 10% employer’s pension contribution, remote and flexible remote working, generous family and sick leave, employee assistance programme, health and life insurances, 28 days annual leave plus all UK bank holidays.
About Global Greengrants Fund:
Global Greengrants Fund (GGF) supports grassroots activists and civil society organisations around the world working to address environmental and social justice in over 160 countries.GGF applies a participatory and decentralised model in making grants to grassroots groups through regional and thematic boards of advisors, global partner networks and independent funds, to support grassroots environmental and social justice action.
Global Greengrants Fund comprises two organisations located in the USA, Global Greengrants Fund Inc (established in 1993), and Global Greengrants Fund UK (established in 2012). The two organisations work closely together with a shared grantmaking programme and strategic collaboration at the senior leadership level. GGF UK consists of thirteen staff members working on fundraising and influencing philanthropy; finance; communications; and operations, with all of these functions operating autonomously but in close collaboration with their US counterpart functions.
In 2025, Global Greengrants Fund is amid a strategic journey in which we collectively centre our values, including diversity, equity and inclusion, and organisational care in our work, and to rediscover our identity and potential after 30+ years of work. We have experienced tremendous growth over the past two years and we are thoughtfully, yet rapidly, growing our annual grantmaking, our philanthropic advocacy, and our global partnerships and collaborations to new levels. This includes creating a globally networked learning organisation and transforming our organisational culture to be more collaborative and self-steering – we call this our transformational journey. The Senior Finance and Operations Administrator needs to understand the challenges and opportunities that come with these transformations and can remain flexible, steady, and adaptable.
The Role
The Senior Finance and Operations Administrator is a critical, multi-functional role supporting the financial, operational and administrative systems of GGF UK. The role will report to the Head of Finance with a dotted line to the Operations Manager on all operational tasks.
Acting as a key liaison between grants management, operations and finance, this role requires taking ownership of specific financial processes – particularly those intersecting with grants payments, forex providers and internal systems. The ability to clarify issues and relay technical information across functions will be essential and hence demand high attention to detail, initiative, and the ability to navigate and communicate complex financial and grant-related processes to non-financial colleagues.
Coordinating closely with the Director of Finance and Operations, the postholder will provide proactive administrative support including diary management.
The candidate profile.
The successful applicant will have significant relevant experience in a similar role in a charitable, environmental, development, social justice, feminist, gender, human rights organisation, and/or grant-making organisation. They demonstrate knowledge and experience in charity/nonprofit grant accounting/financial issues and dealing with both financial and grant information and processes, understand accounting principles, and have knowledge of accounting, and grantmaking processes. They have experience of using banking services and payment experiences (including international payments). They demonstrate excellent administrative and organisational skills, and the ability to ensure the accuracy of work and demonstrate precise attention to detail. They will have the skills to give, receive, and work with feedback constructively. They also thrive in a virtual environment, motivated to take on challenges and collaboratively find innovative and creative solutions. Multiple language skills would be ideal, while English fluency is a must.
The right candidate will understand Global Greengrants Fund’s core values and be committed to the guiding principles and mission of Global Greengrants Fund and ensure they uphold them in the way they take up the responsibilities of the role. They will value transparency and accountability, demonstrating strong critical thinking, strategic risk management, and the ability to influence and resolve differences across boundaries. With a high degree of self-awareness and insight, the candidate will excel in building strong interpersonal relationships, both within and outside the organisation, and possess outstanding communication and collaboration skills.
How to apply:
Applications need to be submitted through GGF UK’s job platform by 16 January 2026 date at 23:00 GMT. To apply via the job platform and to see the detailed Job Description, please click on the 'Apply' button and you will be redirected to our recruitment platform. You will be required to complete a set of screening questions and upload a current CV. You will need to submit these in English. If you’re intrigued by this position but feel like you don’t fit the profile precisely, please still apply.
We thank all those who apply, but only shortlisted candidates will be contacted.
Global Greengrants Fund UK is an equal opportunities employer. We strongly encourage applicants from all backgrounds and walks of life. We believe that diversity and inclusion among our team is critical to our success. We seek to recruit, develop and retain the most talented people from a diverse candidate pool and welcome applications from all qualified candidates. We do not discriminate on the basis of race, colour, religion, ethnicity, gender, disability, sexual orientation or gender identity.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Finance Manager
We are seeking an experienced Finance Manager to lead a finance function and support the delivery of accurate, compliant and high quality financial information.
Position: Finance Manager
Salary: £56,375 per year
Location: London office attendance 1-2 days per week with hybrid working
Hours: Full time, 35 hours per week
Contract: Permanent
Closing date: 31st December 2025
Interviews: W/C 5th January
Please note: We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
About the Role
As Finance Manager, you will oversee the operational finance function and ensure the organisation maintains accurate, reliable and compliant financial records. You will line manage a team of Finance Officers, lead on financial reporting, support statutory accounts preparation, and ensure all financial processes meet regulatory standards.
Key responsibilities include:
- Managing and developing the finance team
- Overseeing all financial transactions and ensuring compliance with internal policies and external regulations
- Maintaining accurate ledgers and control account reconciliations
- Supporting monthly and year end financial statements in line with SORP and FRS 102
- Ensuring timely and accurate month end journals and management accounting
- Supporting budgeting and forecasting processes
- Preparing annual service charge budgets with budget holders
- Producing audit schedules and working papers
- Overseeing operational finance including accounts payable, receivable, rent accounting, payroll and bank reconciliations
- Managing balance sheet reconciliations, accruals and prepayments
- Providing financial data for grant claims, loan covenant monitoring and other funder requirements
About You
You will be a part qualified Accountant (CIPFA, CIMA, ACCA or ACA) with strong technical accounting knowledge, particularly relating to FRS 102 and SORP. You will bring experience managing a finance team and have excellent attention to detail, analytical capability and a strong understanding of financial controls, compliance and reporting.
Essential experience and skills:
- Technical accounting expertise and experience preparing or supporting statutory accounts
- Previous team management within a finance setting
- Strong understanding of compliance and regulatory standards
- High level of accuracy and attention to detail
- Ability to work proactively and support wider organisational needs
- Experience in the charity or not for profit sector is highly desirable
About the Organisation
The organisation provides housing and support services and relies on a robust, well managed finance function to ensure sustainability, compliance and informed decision making. You will play a key part in maintaining financial integrity and supporting the delivery of high quality services.
Other roles you may have experience of could include: Financial Controller, Senior Finance Officer, Finance Lead, Management Accountant, Financial Accounting Manager, Head of Finance (Deputy Level) #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Work setting: Remote working with travel into London once a month.
Contract: 12–18-month maternity contract
Benefits: Flexible working • Ongoing training & development • Supportive team culture • Meaningful, purpose-led work
TPP Recruitment is proud to be recruiting for an experienced and empathetic Case Manager on behalf of a highly respected, long-established industry charity. This organisation has supported working people for over 100 years and is widely recognised for delivering high-impact wellbeing and welfare services across the UK.
This Case Manager position offers far more than a standard support role. You will play a central part in delivering personalised, life-changing support to individuals facing challenges such as mental health concerns, financial hardship, employment issues, housing instability, family pressures and access to welfare benefits.
In this rewarding Case Manager role, you will:
- Manage a varied caseload, developing tailored support plans that focus on long-term, sustainable solutions
- Use your empathy, listening skills and professional insight to support individuals in distress
- Regularly review client progress and adapt support as circumstances change
- Liaise with external agencies, service providers and specialist organisations
- Facilitate mental health and wellbeing training, including Mental Health First Aid
- Support the grants process to ensure practical outcomes for clients
- Maintain accurate, confidential records in line with data protection requirements
- Contribute to service development and continuous improvement
- Participate in rota-based helpline support and welfare meetings
TPP Recruitment would be delighted to hear from you if you have:
- Experience working in a mental health or social care support role
- Strong empathy, resilience and emotional intelligence
- The ability to organise, prioritise and work under pressure
- Confident IT skills including Word, Outlook and online systems
- A flexible, solutions-focused mindset
- A genuine desire to build a long-term career within the charity sector
Why apply ?
You’ll be joining a charity with a powerful mission, strong values and a genuinely supportive culture. Staff are invested in, developed and encouraged to grow. This Case Manager role offers the opportunity to build a meaningful career where your work will have visible impact every single day.
Inclusion & Diversity
TPP Recruitment and our client are proud to be equal opportunity employers. We welcome applications from candidates of all backgrounds and identities and are committed to creating inclusive, diverse workplaces. Reasonable adjustments are available throughout the recruitment process.
How to apply
To apply for this Case Manager vacancy, please submit your CV to [email protected]
If you are an experienced Case Manager ready to take the next meaningful step in your career, do not delay in applying – TPP Recruitment is reviewing applications as they are received.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Amala’s mission is to use the power of education to transform the lives of young refugees, their communities, and the world. We deliver innovative learning programmes for displaced youth globally, including the world’s first internationally accredited secondary education programme for out-of-school refugee and crisis-affected young people, as well as Changemaker Courses in Peace-building, Ethical Leadership, and Social Entrepreneurship.
We’re seeking a strategic and driven Trusts & Foundations Manager to grow our global trust, foundation, and institutional fundraising portfolio. In this role, you’ll build and steward high-value donor relationships, secure six- and seven-figure grants, and work closely with our Education Programmes and MEL teams to craft compelling proposals and demonstrate impact.
Key responsibilities include:
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Cultivating and stewarding high-value partnerships with trusts, foundations, and institutional donors
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Securing six- and seven-figure grants that support Amala’s global programmes
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Developing compelling proposals, concept notes, and donor briefings aligned with funder priorities
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Managing reporting cycles and producing timely, high-quality submissions
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Collaborating with Education Programmes and MEL colleagues to align proposals with evidence and impact data
If you share our commitment to transforming education for displaced young people, we’d love to hear from you.
Learn more and apply: For detailed information on this role, including the full list of responsibilities, experience, and application instructions, please refer to the job description.
Closing date: Wednesday 7 January 2026, 12:00 GMT
The client requests no contact from agencies or media sales.
We are looking for someone to join us for a maternity cover contract from February 2026 to March 2027. In our London Office vet team as our Veterinary Nurse Manager overseeing and supporting our vet nurse teams across the organisation.
What does this role do?
As a Veterinary nurse manager you will,
- Lead and manage including making any required changes to the SAS and VSF funding schemes, supporting the team to manage their workload.
- Oversee the invoice management for payments relating to these schemes and liaising with the Head of Finance.
- Support the Senior Vet Nurses in managing the Emergency Trust Fund (ETF) and any exceptional funding agreed for veterinary care of dogs.
- Provide professional support to the veterinary nursing teams working within the rehoming centres supporting their individual professional development as well as the functions of the vet suites.
- Oversee patient safety and continual improvement across all vet nurse teams.
- Liaise with wider DT departments (Operations, Communications and Customer Support Centre) to manage escalated complaints which may include difficult or sensitive situations.
- Represent the clinical veterinary team in cross organisational projects as well as undertake project management work that aligns with our strategy.
Please see the attached job description for further details.
Interviews for this role are provisionally scheduled for the w/c 5th January 2026.
Could this be you?
Someone with strong veterinary experience who is able to build relationships, manage others and is able to set high expectations.
The role is part of the senior management team and involves working at the London office. It includes development of training programs along with the Learning & Development team and wider organisational connections. Representing the veterinary perspective at internal stakeholder meetings and representing Dogs Trust at external stakeholder meetings. Although this is primarily an office-based role, there may be clinical work required as necessary within our rehoming centres or for other teams.
About the team
The Dogs Trust Veterinary Department is a friendly team of veterinary nurses, veterinary surgeons and admin team working in the London Office. The primary responsibility for this team is to provide case guidance and management options for dogs within our care across
our network of rehoming centres and other veterinary related schemes such as Outreach, Shared Adoption Scheme (SAS), Veterinary Support Fund (VSF) and the Emergency Trust Fund (ETF).
The client requests no contact from agencies or media sales.
We have an exciting opportunity for a Team Leader to join our Victim Service team, working 37.5 hours per week on a hybrid basis.
Do you want to make a difference every day? Do you want to lead and inspire a team to achieve their goals, continually learn, and adapt to provide the best service for victims of crime?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you.
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the role:
As a Team Leader you will be:
- Ensuring the effective delivery of services to victims in accordance with the London Adult Service against contract specifications, operating procedures, confidentiality, information sharing and safeguarding policies.
- Leading the caseworker team, ensuring victims receive timely, professional needs and risks assessment and referral to appropriate support, assuring the quality of service provision.
- Working collaboratively with the Operations Manager/Management team, in order to achieve the implementation of business plan and the development of the service to maximise positive outcomes for clients.
- Focusing on performance management of their reports including auditing cases, allocation of cases and input into performance reporting.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.





