Supporter Care Manager Jobs in Nottingham, Nottinghamshire

Stories and Media Officer

We have an exciting opportunity for an experienced storyteller to show the impact of live music in healthcare through the voices of the charity’s diverse community. This could be people who have experienced the live music, their family members, health and care staff, musicians or other stakeholders.

The Stories and Media Officer will be skilled at telling stories in different ways for a variety of audiences and channels. They will demonstrate human connection and the power of music to create special moments and memories.

This is a remote, part-time role, offering some amazing benefits!

Position: Stories and Media Officer

Location: Remote (UK Wide)

Hours: Part time, 22.5 to 26 hours per week

Salary: £26,000 - £28,000 pro rata, per annum

Contract: Permanent

Closing Date: Tuesday 25 June

Interviews: Thursday 4 July via Zoom

The Role

You will build trust with people the charity is sharing a story on behalf of and foster lasting relationships. You will manage media contacts, seeking out relevant opportunities in the press and work with partners on features.

Main duties and responsibilities include:

• Lead on storytelling - writing effective and powerful stories to meet the needs of different functions, including fundraising materials, direct marketing, social media, sector reports and events, press opportunities, website features and publications.
• Attend live music experiences to conduct interviews and facilitate photography/filming etc
• Proactively identify and propose opportunities where stories can support and amplify the work of the charity, increasing awareness and supporting fundraising and impact reporting.
• Work within the communications team to facilitate social media and video content
• Manage a database of stories, case studies and quotes

About You

You will have experience of working across organisations to gather powerful and impactful stories and of building and maintaining relationships with different stakeholders. You will have a proven track record of successfully selling stories into local media and of managing stories in a database, including measuring and reporting on campaign performance.

Why join the team?

You will be offered on the job training and support for your development alongside other fantastic benefits:

• Opportunity to work your hours flexibly
• 35 days annual leave per year (pro rata) including the opportunity to take most bank holidays when you choose
• Employer pension contribution of up to 6%
• Employee assistance programme
• Enhanced Maternity Pay
• Budget for personal development and training
• Positive organisation culture with a firm understanding of supporting remote (hybrid) teams
• Opportunity to help share live music with people who may not otherwise get to experience it.  

When applying for this role you will be asked to submit a CV and Covering letter of no more than 2 sides of A4.

About the Organisation

The charity seeks to share joy through live music with people receiving care or treatment in healthcare settings across the UK, including those who are vulnerable, the elderly, those with dementia and in critical care.

Skilled musicians are carefully selected through a process of audition. Sessions are tailored to the both the setting and the audience to ensure that they can reach and connect people, encourage communication and meaningful interactions and evoke emotions and memories to make people feel good one tune at a time.

The successful applicants will require a DBS (Disclosure and Barring Service) or equivalent check.

The charity is committed to becoming an organisation that reflects society and promotes diversity and inclusion, and would particularly welcome applications from people who are currently under-represented, including disabled people and those from Black, Asian and other minority ethnic communities.

You may have experience in areas such as Media, Stories, Content, Communications, Digital, Marketing, Marketing and Communications, Digital Marketing, Digital Communications, Media and Content, Content Creator, Media Officer, Stories Officer, Content Officer, Communications Officer, Digital Officer, Marketing Officer, Marketing and Communications Officer, Digital Marketing Officer, Digital Communications Officer, Fundraising, Media and Content Officer, Journalist.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Salary: £24,102 per annum plus £1,500 budget for personal and professional development

Contract: Fixed term for 15 months

Location: Homeworking (within UK), with the option to work from any of our Shelter Hubs across the UK

Hours:      37.5 per week (pro-rata if part time is preferred)

Closing date: 16th June 11.30pm

We’re looking for passionate individuals with personal experience of homelessness, bad housing, which may include other related disadvantages such as substance misuse and mental ill-health; to come and join us and make a difference to the way we do things. If you believe that people should have a say in their own support and that they should be at the front of making meaningful change then this could be the traineeship for you.

About Shelter

A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent. We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.

About the role

This is a great opportunity to work within the Stories team at Shelter, recruiting people from within relevant services and outside the organisation to share their experiences to support Shelter’s fundraising, media, services, campaigning, research and brand work. As well as making contact with people willing to share their stories, you’ll be able to listen to someone’s experience and write a summary of their story. The traineeship lasts 15 months and you will receive personalised training and support to help remove some of the barriers that may have prevented you from getting meaningful employment. Once your traineeship is complete, we will support you in securing further employment in the future.

About you

We are looking for people who have lived experience of homelessness/bad housing and overcoming personal challenges and who are passionate about using their own life experiences to help make positive change for others. Good communication skills and the ability to make people feel heard will also be essential. Basic computer skills, e.g. word processing, the internet and email would be useful, but support can be provided. Above all, we need people with a real desire to develop personally and learn new skills.

How to apply

To apply you need to submit a copy of your CV and a completed copy of the application form. This can be submitted by email.

If you need support to create a CV please contact Sally Duckworth (GROW Officer) either via email.

We will be holding support sessions on Zoom to give people practical support and advice on how to complete an application. These sessions will also give you the chance to find out more about the role as well as other opportunities at Shelter. This will take place on:

Monday 10th June 2024, 1-3pm, online: https://shelter-org-uk.zoom.us/j/84646460768?pwd=fLwF87MbVm67wInVZhQx833mXi7oK3.1 Meeting ID: 846 4646 0768  Passcode: 74994782

We encourage all applicants to attend a session before submitting an application, if you are interested in coming along then please let Sally know beforehand.

When applying, we appreciate it may feel unusual to be talking about your lived experience to a prospective employer. Please be assured that we ask for this only to assess your suitability for a role that’s designed to help people to use their experiences to develop a career.

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

When applying, we appreciate it may feel unusual to be talking about your lived experience to a prospective employer. Please be assured that we ask for this only to assess your suitability for a role that’s designed to help people to use their experiences to develop a career. If you feel you have the necessary lived experience, please apply and draw this out as much as you can in the application to increase your chances of being invited to interview.

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Associate Board Member 

Nottingham 

£2,964 per annum

Do you want to be a voice for change? If so, join our Board and help shape change at NCHA

We are looking for two Associate Board Members

Our client strives to be an inclusive employer and they particularly welcome applicants from ethnic minority communities, LGBTQ+ communities, women and people with disabilities to ensure they fully represent their communities.

As they also value diversity in experience and sector, they review the make-up of their Board annually to ensure they’ve got the right representation to enable them to continue to make the right decisions for customers, colleagues and the organisation as a whole.

And this is where you come in. They’re recruiting for:

Two Associate Board Member

Associate roles are designed for customers with no or limited experience of board work, in order to develop individuals in this area  – although individuals should still be committed to our client's values and be willing/able to contribute effectively. For one of the Associate roles, they are looking for someone with operational or strategic experience in IT, in particular cyber security experience. This person would ideally be working toward CISSP or CISM certification – or have demonstrable experience. For the other role, your commitment and attitude are the most important attributes we are looking for.

All applicants should be enthusiastic team players who share their CLEAR values, have a passion for housing and social care, and are looking for an Associate Board Member role with a socially conscious Housing Association.

You will work as part of a team and be collectively responsible for ensuring the success of our client, and its compliance with all legal and regulatory obligations.

Finally, you will accept the legal duties, responsibilities and liabilities of Board Membership including meeting the fit and proper persons test under the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.

About You

You will be enthusiastic about their aims, have excellent communication skills and a clear understanding of the issues facing the Housing and Care sectors; along with a strong commitment and empathy with their values and objectives.

You will be a values-driven person with an understanding of the needs of diverse communities, including people with disabilities and those who are socially disadvantaged.

You will demonstrate sound independent judgement and have the ability to work effectively in a team.

You will have the flexibility to attend and participate in a minimum of eight daytime or evening meetings per year, and development activities such as induction, training and performance review sessions, or events, as reasonably required.

You will be a customer of our client, and, for one of the roles, you will have IT experience. 

What’s in it for you?

• Training and support towards your personal development
• A chance to gain Non-Executive Board skills and experience or expand your existing skills
• Opportunities to network as you would be representing our client externally when required
• IT equipment provided

Remuneration: £2,964 per annum

If you’ve got a passion for what they do, please click APPLY now and be assured that you will be joining a successful Board and contributing to their vision of “More Homes, Great Services, Better Lives”.

We are looking forward to receiving your application!

Save the dates

By 8 July 2023: Completion of Personality Questionnaire (if shortlisted)

10 & 11 July 2024: In-person interviews at Pelham House, NG5 1AG

Please note that they are not offering visa sponsorship for these roles.

Application Closing Date: 21st June 2024 at 23:00 GMT
Location: Remote within the UK through a hybrid work model preferred; strong preference for individuals in the greater London area to ensure team continuity and collaboration with episodic in-person office days in London as needed and prescribed by the organisation. This role requires applicants to be able to show that they have the right to work in the UK.
Term: Full Time- 35 hours a week
Organisation: Global Greengrants Fund UK
Salary: Salaries at Global Greengrants Fund UK (GGF UK) are dependent on applicable salary scales, and internal pay policies including equity considerations, and budget. Due to how salary negotiations perpetuate existing structural inequities, GGF UK has moved away from salary negotiation processes for any candidate. Our best offer for this position is £42,500 per annum.
Benefits: We are in the process of improving our benefits package, to include a 10% pension contribution, remote and flexible work arrangements, generous family and sick leave, an employee assistance programme, health and life insurance, death in service x 4 salaries, income protection, and annual leave of 28 days plus all UK bank holidays.

About Global Greengrants Fund

Global Greengrants Fund (GGF) supports grassroots activists and civil society organisations around the world working to address environmental and social justice in over 160 countries. GGF applies a participatory and decentralised model in making grants to grassroots groups through regional and thematic boards of advisors, global partner networks, and independent funds, to support grassroots environmental and social justice action. Global Greengrants Fund believes solutions to environmental harm and social injustice come from people whose lives are most impacted. Every day, our global network of people on the frontlines and donors comes together to support communities to protect their ways of life and our planet. Because when local people have a say in the health of their food, water, and resources, they are forces for change.

Global Greengrants Fund comprises two organisations located in the USA, Global Greengrants Fund Inc (established in 1993), and Global Greengrants Fund UK (established in 2012). The two organisations work closely together with a shared grantmaking programme and strategic collaboration at the senior leadership level. GGF UK consists of nine staff members working on fundraising and influencing philanthropy; finance; communications; and operations, with all of these functions operating autonomously but in close collaboration with their US counterpart functions.

In 2024, Global Greengrants Fund is amid a strategic journey in which we collectively centre our values, including diversity, equity and inclusion, and organisational care in our work, and to rediscover our identity and potential after 30 years of work. We have experienced tremendous growth over the past two years and we are thoughtfully, yet rapidly, growing our annual grantmaking, our philanthropic advocacy, and our global partnerships and collaborations to new levels. This includes creating a globally networked learning organisation and transforming our organisational culture to be more collaborative and self-steering – we call this our transformative journey. The Finance and Grants Officer needs to understand the challenges and opportunities that come with these transformations and can remain flexible, steady, and adaptable.

The Role

Global Greengrants Fund UK is looking to hire an energetic and passionate individual who will play a key role in collaborating across teams to support finance and grantmaking. They are responsible for the smooth running of all transactional processes for grants, payments, reconciliations, and financial reporting. They will also lead on any applicable system enhancements thus offering a critical and wide-ranging systems support role for the grantmaking charity. They will ensure that financial transactions are properly allocated, recorded, and maintained and assist in the preparation of audit data as well as supporting project reporting to aid in the preparation of the annual statutory audit and project reports.

As part of the finance and operations team, they will join a growing team currently staffed by four members in the UK. In the present accountability structures, the Finance and Grants Officer, GGF UK is line managed by the Director of Finance and Operations, GGF UK while building and working in more collaborative ways.

The Candidate Profile

The successful applicant will have significant relevant experience in a similar role in a charitable, environmental, development, social justice, feminist, gender, human rights, and/or grantmaking organisation. They demonstrate knowledge and experience in charity/nonprofit grant accounting/financial issues and dealing with both financial and grant information and processes, understand accounting principles, and have knowledge of accounting, grantmaking, and budgeting processes. They have cash management, banking, and payment experiences. They demonstrate excellent administrative and organisational skills, and the ability to ensure the accuracy of work and demonstrate precise attention to detail. They will have the skills to give, receive, and work with feedback constructively. They also thrive in a virtual environment, motivated to take on challenges and collaboratively find innovative and creative solutions. Multiple language skills would be ideal, while English fluency is a must.

The right candidate will understand GGF’s core values and be committed to the guiding principles and mission of GGF and ensure they uphold them in the way they take up the responsibilities of the role.

How to Apply

Applications need to be submitted through GGF UK’s recruitment platform (Rippling) by June 21st, 2024 at 23:00 GMT. To apply, please apply via the link in the 'apply via website' button which will redirect you to GGF UK's recruitment platform  (Rippling) and a detailed job description. You will be required to upload a current CV and complete a set of screening questions which will need to be submitted in English. If you’re intrigued by this position but feel like you don’t fit the profile precisely, please still apply. 

We thank all those who apply, but only shortlisted candidates will be contacted.