Supporter care manager jobs in whitechapel, greater london
About the role
The Director of Membership Services provides strategic leadership for the Membership Services directorate and is therefore responsible for the development and implementation of all Imperial College Union strategy relating to Student Activities, Representation, Advice, Governance and Policy. The role ensure the delivery and resourcing of operating plans, policy and operating procedures to ensure that the Union delivers its strategic objectives across its Membership Services.
The successful candidate will ensure that the directorate develops and delivers impactful and inclusive services which champion and enhance the Student Experience at Imperial College. They will ensure that the Union values of integrity, inclusivity, and innovation guide the work of the directorate, and will develop and maintain excellent working relationships with internal, College and external stakeholders. They will also be a member of the Union’s Operational Management Group and Leadership Team, and as such will be responsible for the strategic development of the Union and ensuring that the Union works towards delivering its mission and aims.
This role requires strategic thinking, operational expertise, and the ability to build effective relationships. Candidates should have experience managing budgets, leading teams, and driving innovation within a membership or student-focused organisation. The ability to work collaboratively while delivering student-centred initiatives is key to success in this position.
Applications are encouraged from individuals with similar professional backgrounds who are passionate about creating an inclusive and engaging university experience. We welcome applicants who share our principles and are committed to fostering a welcoming and dynamic environment.
This role is open to consultants and secondments will be considered for the right candidate.
Please note this is a Fixed Term Maternity Cover role.
What you would be doing
- Strategic Management and Leadership
- Staff Management
- Financial Management
- Service Development and Delivery
- Health and Safety Management
- Ethical and Environmental Management
- Other duties, broadly in line with above key responsibilities
What we are looking for
- Appropriate experience of management and leadership of teams in a Students’ Union or similar environment
- Experience of managing multiple budgets
- Successfully building partnerships for the benefit or the reputation of an organisation
- Experience of working effectively in student or membership led environment
- A working knowledge of membership-led activities
- Ability to work in a complex environment with the skills to develop productive
relationships with a range of stakeholders
Please see Job Description and Person Specification for full list of duties and responsibilities.
What we can offer you
Please note this role is with the Students’ Union. We’re a registered charity in our right, with our own governance, systems, processes, and objectives. However, we work extremely closely with Imperial College London, so you’ll also be joining a wider community of staff working within higher education. If you’ve never worked in a students’ union, or are unsure why it’s different, we encourage you to get in contact. It’s a brilliant place to work.
As an employee of Imperial College, you will be part of lively community and work in a friendly and relaxed environment. Our aim is to provide to all our employees an encouraging and relaxed working environment with an emphasis on personal development and work-life balance. Based on that we offer:
- flexible working hours
- generous pension scheme
- 25 days holiday (plus 6/7 extra days per year for College Christmas and Easter closures)
- bicycle loan scheme
- season ticket loan
- health benefits
- excellent professional development opportunities and many more.
More information can be found on the Imperial College Benefits page. Please see link on College website.
Further information
To apply for the role please complete the online application form.
We are running a characteristic anonymised application process for this recruitment as part of the College’s commitment to equal opportunities and eliminating discrimination. Applicants will be assigned an application reference number and applicants’ names will not be visible to recruiting managers until the interview stage. You will not be required to attach a CV. Please also refrain from including your name in your supporting statement.
Should you require any further details on the role please contact the People team (email on application site).
Closing date: 29 June 2025
Interviews expected to take place week commencing 7th July 2025.
We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith, or disability. We particularly encourage applications from Black, Asian and other racial minority ethnic candidates and disabled candidates who are currently underrepresented in our workforce. If there are any reasonable adjustments needed through the process, we will accommodate as much as possible.
As part of our commitment to sustainability, every role within Imperial College Union contributes to our environmental and social goals. This includes actively participating in initiatives to reduce waste, conserve energy, and promote eco-friendly practices within every department.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for someone to join our Grants Team who is passionate about supporting children and young people and has a commitment to improving their outcomes. This is a rewarding role in a supportive working culture. This position suits a flexible, friendly and efficient professional with the right skills, experience and confidence to further our grants reach to children and young people who need them.
OBJECTIVES: Work in partnership with public, charity, and education sectors to identify children and young people who are living in poverty and experiencing crisis; assess applications against criteria, and support successful applicants to administer and account for grants. Help develop and shape new grant programmes.
LOCATION: Home based
STARTING SALARY: £36,330 (full-time equivalent)
HOURS: Full-time (5 days/35 hours) or part-time (4 days/28 hours)considered
CONTRACT: Permanent
CLOSING DATE: Monday 10am, 16th June 2025
INTERVIEW DATE: Online, Tuesday/Wednesday 1/2nd July 2025
Why work for us?
Buttle UK is a charity dedicated to helping children and young people in the UK who have experienced crisis, are living in financial hardship and are dealing with multiple challenging social issues. We provide grants designed to improve emotional, educational and social outcomes. We also support children whose home-life is particularly disruptive and chaotic with grants which allow them to go to boarding school. We are a small and enthusiastic team achieving amazing things. By working with us you are helping to change children’s lives. Our Grants Team has a reputation for friendliness, efficiency and effectiveness and are always striving to do better.
Summary of responsibilities
- Assessing the needs of applicants for grant support against set criteria and making appropriate recommendations and decisions
- Ensuring our grants reach children and young people who are living in poverty and complex circumstances
- Working in partnership with a wide range of stakeholders in the public, charity and education sectors
For the full job description and application process please visit our website
What we can offer you
- Generous annual leave entitlement – 25 days plus bank holidays. Additional leave days offered for length of service
- Christmas office closure
- Flexible working conditions
- Employer contribution to pension scheme of 7% (employee contribution of 7%)
- Life assurance scheme
- Enhanced maternity/paternity leave
- Employee Assistance Programme with BUPA
- Enhanced Sick Pay
- Support from trained Mental Health First Aiders
- Paid volunteering days
- Promoting diversity and inclusion at work
- Career growth and development opportunities through our commitment to learning
Please note that we may close applications for the vacancy early if we receive enough applications from suitable candidates. We therefore encourage you to apply as early as possible. You will be required to complete an application form.
No agencies, please
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!
We are looking for a Benefits and Debt Worker
Salary: £28,000 - £32,000
Location: Hammersmith
Hours: 35 Hours per week
Contract: Permanent
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
About the role:
We are recruiting for a talented Benefits and Debt Worker who has a background in supporting women or children who have experienced domestic violence to make a genuine difference to the lives of survivors. We believe in empowering women and girls to lead safe, non-violent, equal lives and you will play a key role in helping us deliver vital services to those who need them the most. As a Benefits and Debt Worker you will provide service users with advice and support on finance and debt. Carrying out comprehensive assessments, via phone and face-to-face, and you will provide advocacy and support that empowers survivors primarily during crises and in the short term. You will also proactively work with other agencies on the service users’ behalf. You will hold a caseload of survivors and work as part of our duty team on a rota basis which will involve completing intake assessments and providing crisis intervention support.
About You:
To be successful as the Benefits and Debt Worker you will need the below experience and skills:
You will have the ability to encourage user engagement with the service through proactive contact. Maintain project logs and collate data from the logs for Team Managers. Proactively assess the needs and safety of any children that women using the service may have. Bring your experience of providing benefit, and debt advice and successfully, managing high numbers of calls and/or cases and have a solid understanding (possibly experience) of supporting women who have experienced domestic violence, forced marriage or ‘honour-based violence.
How to apply:
Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.
Closing Date for Applications: 1 June 2025
Interviews are taking place on a rolling basis
*Advance reserves the right to close the advert early, or on the appointment of a candidate.
What we can offer you - Employee Benefits:
A 35-hour working week
An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
Additional days off to celebrate International Women’s Day, and for religious observance and moving home
Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
Pension scheme
Enhanced maternity/adoption provision
Access to our Employee Assistance Programme
Employee eye-care scheme
Clinical supervision for front line staff and first line management roles
Refer a Friend Scheme - £250 for each referral who passes probation
Organisation wide away days
Thorough induction and training
Career development pathways
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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
The client requests no contact from agencies or media sales.
Background
People and communities around the world have the solutions to social injustice, authoritarianism, and the climate crisis. But repressive governments, corrupt corporations, and armed groups use violence and oppression to try and silence them.
By building resistance and resilience among those challenging unaccountable power, Open Briefing supports a shared vision for a world where communities and ecosystems can thrive.
As a mission-driven nonprofit, we join forces with grassroots activists, community groups, and social movements at risk. Working together, we strengthen their physical safety, digital resilience, and collective wellbeing. As a social impact consultancy, we help leading nonprofits and foundations navigate risk and support the people and partnerships that make change possible.
This dual approach allows us to work at every level of civil society, from the grassroots to the global.
We have scaled to meet a 66% surge in demand for our support over the past two years, with our international team now responding to 11 new cases every week. Last year, we:
- Answered 575 calls for assistance across 100 countries.
- Delivered over 6,000 hours of mentoring and accompaniment.
- Trained over 1,000 activists in 112 holistic security workshops.
Across all our work, the same approach guides us. We come with questions, not just answers. We listen to the knowledge and experiences of the people we support before sharing our own. Then we act, together.
We are expanding our diverse, inspired, and purpose-driven team. Will you join us as our new director of digital and information security?
Role description
As our director of digital and information security, you will lead our digital risk and resilience team and programme in order to help build resistance and resilience among the people and movements challenging unaccountable power.
Your focus in this senior role at this crucial time will be on leadership, strategy, growth, and culture, with specific responsibility for our digital risk and resilience programme, internal information security, and tech transformation. Your responsibilities will include:
Lead our digital risk and resilience programme
- Manage the design and delivery of our digital and information security support, including:
- Coordinate the digital security mentoring, accompaniment, and capacity sharing we deliver to at-risk activists and low-resource civil society organisations referred through our rapid response mechanism.
- Oversee the professional information security consultancy and advisory services we provide to high-profile nonprofit and foundation clients.
- Develop our holistic security approach and ensure the smooth delivery of holistic security projects as part of our cross-programme leadership group.
- Lead a team of digital and information security professionals and technologists, including:
- Build and maintain an effective team, and recruit, onboard, and mentor new consultants as required to meet increased demand or to fill gaps.
- Inspire, motivate, and line manage team members and foster a team culture that ensures psychological safety and reflects our values.
- Quality assure and provide expert input into the work of consultants in the team as appropriate.
- Drive our evolution in this risk domain from a service-focussed workstream to an impact-driven programme, including:
- Build strategic relationships with hubs, hotlines, networks, and other key nodes in the protection ecosystem, particularly across the global majority.
- Produce tools, guides, and trainings on key digital and information security issues of concern to activists and organisations at risk.
- Raise Open Briefing’s profile in the digital rights and tech communities by representing the organisation externally, including at conferences and events and within relevant civil society networks.
Champion our own digital and information security
- Maintain an up-to-date registry of our valuable and sensitive information assets and the technical and organisational measures in place to protect them.
- Define, prioritise, and implement additional technical and organisational measures to better protect each of our valuable and sensitive information assets.
- Continuously improve the digital hygiene of our team members and the security of our devices, accounts, communications, and website by introducing additional general measures, including device management and regular digital security training.
- Coordinate our response to any data breach or security incident involving our information assets, devices, accounts, communications, or website.
Drive tech transformation in our organisation
- Act as a catalyst for change and drive tech transformation as a strategic enabler of our growth and scale.
- Map current systems and workflows to identify gaps, reduce complexity, and deliver improvements that strengthen security and ease staff burden.
- Lead the specification, procurement, and implementation of new tools – including secure case management, communication, and collaboration systems – and oversee change management and training to ensure successful adoption across our team.
- Establish a clear and responsive process for handling team requests for IT and digital security support, ensuring timely assistance and continuous improvement.
Shape our organisational strategy and culture
- Play an active role in strategic decision making, organisation development, and delivering our three-year strategy as a key part of our senior leadership team.
- Support our CEO and development director to cultivate new and existing funding partnerships, including for our digital risk and resilience programme.
- Model our organisation’s values and culture by using inclusive language, acting with empathy and compassion, and demonstrating a solutions-focussed and growth mindset in your interactions with all our internal and external stakeholders.
Advance your own growth and development
- Engage in our programme of training and coaching in order to grow as a leader.
- Remain up to date with key developments in digital and information security and relevant technology, such as data protection regulations, digital rights, internet freedom, and new surveillance and censorship technologies.
You will be supported in your role by a digital risk and resilience coordinator and a team of highly-motivated consultants, other members of the senior leadership team, our office manager, and a CEO who models servant leadership. You will also have detailed handover notes and access to our extensive internal knowledge base and up-to-date project management system.
To help you grow as a leader, we will co-design your quarterly objectives, regularly review your priorities and progress, and provide an annual 360 performance and growth review. All team members also have access to unlimited professional coaching and other learning and development opportunities.
Person specification
Essential
- You will be an experienced and empathetic leader or manager who values collaboration and teamwork.
- You will have a proven track record in digital and information security roles.
- You will have considerable digital and information security expertise and be able to communicate and apply that knowledge clearly, concisely, and effectively.
- You will have experience working with nonprofits and foundations and/or grassroots movements, organisations, and activists.
- You will have experience working in professional consultancy and advisory roles.
- You will be sensitive to the progressive and rights-based missions and diverse profiles of our clients and other stakeholders.
- You will have excellent written and spoken English.
- You will be based in a country with a time zone that is UTC +/- 3 hours or able to accommodate our core working hours.
Desirable
- You may have a strong understanding of the physical security and psychosocial aspects of holistic security and how they interact with digital risk and resilience.
- You may have proficiency in additional languages.
Terms and conditions
We are a global, remote-first, and digital nomad-friendly organisation. This is a home-working role with some potential for occasional international travel.
We are looking for someone who wants to become part of our close-knit team and develop a long-term working relationship with us and our stakeholders. You will be properly onboarded and continually supported by empowering managers and highly-experienced colleagues. Your line manager will be our CEO, Chris Abbott.
This is a full-time employed role. We will offer you a remuneration package made up of fair pay, sector-leading benefits, and progressive leave policies, including:
- Salary of £72,400 per annum.
- 7% employer pension contribution (UK).
- Family private medical insurance.
- Employee Assistance Programme, including welfare counselling.
- Unlimited professional coaching.
- Enhanced annual leave of 25 days plus local public holidays.
- Additional leave days for annual closedown.
- Enhanced sick pay.
- Flexible working, including flexitime and remote and home working.
- Access to local coworking spaces.
- Support for climate action:
- Personal carbon emissions offsetting.
- Up to two additional leave days for sustainable travel.
- Up to two additional leave days for climate activism.
- Apple MacBook Pro and peripherals.
In order to ensure that we comply with local laws and regulations, Open Briefing staff based outside the United Kingdom will be contracted locally through an employer of record (EOR). Wherever possible, we apply the same terms and conditions of employment to all staff, whether employed directly or through an EOR. Where there are differences due to local laws and regulations, we will apply the better of the provisions set out above or the local statutory requirements.
How to apply
To apply, please submit your CV and cover letter (no more than two pages each) using the secure form.
You will be asked three screening questions in the form as part of your application:
- What excites you about Open Briefing and this role?
- In this role, you’ll support civic actors facing complex threats from state, corporate, or criminal adversaries. These actors often have limited resources, knowledge, or experience to identify or respond to such risks. What do you see as the key factors when designing effective digital and information security strategies in this context? If possible, please share an example of a role or project in which you tackled similar challenges
- Our team is diverse in language, culture, location, working style, and employment model. Many of our consultants work with us part-time, alongside other clients, and are embedded in a wider ecosystem. Your role will be to support their growth, match them to the right work, and integrate their efforts across a broader, cross-functional team. What challenges would you anticipate in leading such a diverse, distributed team? Please share an example of a role in which you managed similar challenges – ideally within a global civil society or service-oriented organisation.
Please note the following dates:
- Closing date: 20 June 2025 (16:00 UTC)
- First round interviews: 30 June and 1 July 2025
- Second round interviews: 3 and 4 July 2025
- Desired start date: 1 August 2025 or as soon as possible thereafter
Please let us know in your cover letter if any of these dates are problematic and we will try to accommodate. Given the nature of our work, the successful applicant will need to complete a reasonable vetting process before being appointed.
The client requests no contact from agencies or media sales.
An exciting opportunity has arisen for a Medical Devices Co-ordinator to join the Clinical Asset Team. Your role is to support the Medical Devices Safety Engineer in pro-actively delivering maintenance responses, updating jobs on the CAFM system, ensuring compliance and asset management systems are up to date at all times.
This role is not open to sponsorship.
Role Requirements
- Provide operational assistance to all matters pertaining to clinical assets including compliance, asset management, service management and lifecycle management.
- Ensure clinical assets onsite are compliant or taken out of service.
- Allocate jobs to the appropriate contractor, using CAFM systems to create a document trail and manage frequently broken items, escalating issues to the Medical Devices Safety Engineer as appropriate.
- Raise purchase orders as required, appropriately storing relevant documents accessible to the team with expenditure tracked and ensuring appropriate service contracts are in place.
- Updating compliance system with relevant documents for compliance and tracking purposes (including those for Therapy items)
- Participating in the CAWG (Clinical Asset Working Group) and chairing and minute taking in absence of the Medical Devices Safety Officer
- Undertake other or additional duties that are within your skills and abilities, as the organisation may reasonably require from time to time.
- First response to clinical asset jobs coming through to the Helpdesk, co-ordinating with clinical staff at the scene, ensuring the appropriate response is carried out.
- Ability to work under pressure and to make decisions and problem solve as issues arrive
- React to orders and PPMs and within set SLA timeline, ensuring ongoing monitoring. Supporting the Medical Devices Safety Engineer in development of new PPMs.
- Collate relevant data and assist with the weekly work order tracker report and assist in distribution to relevant stakeholders.
Interview Date: TBC
PLEASE READ CAREFULLY – ‘How to Apply’
Terms and Conditions
PLEASE NOTE: The Children's Trust Application Form MUST be completed and submitted, for your application to be considered. As part of the shortlisting process, gaps in employment will be examined and further explored during the interview process.
Strictly no agencies, please.
As we often receive high levels of applicants for our roles, we regret that we will only be able to contact those applicants who are shortlisted for interviews. Therefore, if you have not heard from us within 2 weeks of the closing date, please assume you have not been shortlisted for an interview on this occasion.
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offenders
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
SMART is hiring! We are looking for full time Employment Advisers to provide support to people who face barriers to obtaining and/or retaining employment, due to mental ill-health. This includes people looking for work, as well as those who are currently employed but struggling.
We offer a friendly, collaborative, hybrid and integrated work environment in partnership with CNWL’s Talking Therapies service, as well as a pension program, 28 days annual leave (plus public holidays), employee led HR processes and a competitive salary.
Ideally you will: have experience of working with people who have mental health needs/emotional difficulties in an employment setting; proven experience of meeting (or exceeding) outcomes and targets; be knowledgeable about relevant laws and policies relating to employment, disabilities and equal opportunities; have experience of working within multi-disciplinary teams and; be able to liaise with other services and professionals on service users’ behalf.
Please send us your CV and a covering letter (no more than 2 pages of A4), covering the ‘experience, skills and abilities’ part of the person specification.
Our first stage interviews will be ON SITE on 25th June, 2025
The client requests no contact from agencies or media sales.
Overview
We’re looking for an experienced and talented Digital Communications Manager to take ownership of our digital communications channels and join us in our work to build a society that helps everyone stay healthier for longer.
We’ve introduced a new organisation structure to support our long-term ambition, and digital is a key part of this. From making sure we’re reaching our audiences and delivering an exceptional user experience, to ensuring we are telling our stories in a way that gets noticed and starts conversations.
You will be joining the corporate communications team, focusing on the Guy’s and St Thomas’ Foundation brand. This is our overarching brand which focuses on sharing the work of our endowment, our governance, and acts as our employer brand. In particular, you will be sharing how we use our assets for health through the work of the endowment.
You’ll be our in-house expert for all things digital and custodian of our website, social media, and email communications.
This means you’ll care deeply about creating and maintaining exceptional user centred digital experiences and communications and thrive when working highly collaboratively with a multidisciplinary team of colleagues to use digital to meet the needs of our audience and achieve our organisational goals.
Key relationships include the Corporate Communications Director and as well as Head of Corporate Communications, wider Corporate Communications team, endowment team, and other stakeholders. You’ll also manage relationships and projects with external develoers and service providers.
About us
At Guy’s & St Thomas’ Foundation, our mission is clear – to build the foundations of a healthier society.
As part of our team, you will work alongside talented people from a mix of personal and professional backgrounds. We are a Living Wage employer and support flexible working, part-time roles and job shares. Though our ambitions are serious, this is a friendly place to work with lots of opportunities to meet and socialise with colleagues. We believe there is immense power in diversity and aim to recruit and nurture talent who think and act differently.
There is more information about working with us on our website, where you can read about:
• how we approach recruitment
• our team, culture and values
• the benefits of working with us
• and our approach to diversity, equity & inclusion, health & wellbeing, and learning & development
The team
You’ll work with colleagues across Guy’s & St Thomas’ Foundation.
Key relationships include: Head of Corporate Communications, Corporate Communications Director, Content Producer, Communications Lead – Endowment. Wider corporate communications team colleagues.
Wider relationships will include Digital colleagues embedded in our Impact on Urban Health & Charities teams., and the management of external service providers.
Key Responsibilities
- Act as lead for our website, social media channels and any future digital products for the Foundation brand, overseeing the day to day management of these channels and ensuring a pipeline of engaging content that supports communications objectives.
- Take a UX approach to content planning and channel management. Design, test and optimise targeted user journeys across all our channels.
- Take ownership for developing content for our Digital channels, including copy, images, gifs, and other formats of content. At times working alone, or collaborating with the corporate communications team.
- Work highly collaboratively with content and communications colleagues to ensure that our channels support the publication and promotion of our relevant and engaging content.
- Work closely with the corporate communications team, and advise on digital marketing strategy to make sure our website and content are discoverable by our audiences and engaged with, including managing our SEO and paid advertising campaigns via agency partners.
- Develop our measurement and reporting framework, making sure that data and actionable insights are captured and shared with teams to inform day to day decision making ensuring we’re driven by results.
- Drive forward an innovative approach to how we use digital to test and learn new approaches based on data and insight and knowledge of best practice.
Skills, Knowledge and Expertise
Skills & Experience
- Ownership of digital products including websites and channels, including day to day management of social media channels, preferably within a non-profit context.
- Day to day content production and planning of content for channels including website and social media.
- Capability to lead and run digital projects and campaigns with successful reach and impact.
- An audience centred, innovative and creative approach to presenting content across digital channels.
- Experience in developing targeted user journeys to meet strategic objective and user needs.
- Managing relationships with digital agencies and internal stakeholders.
- Experience of Digital Marketing and developing an email newsletter product.
- Expertise with the full spectrum of digital marketing and user experience, including search engine optimisation, paid digital advertising campaigns, conversion rate optimisation, user research and content design.
Knowledge and Qualifications
- An interest in issues around health equity and corporate communications.
- A deep understanding of digital platforms and infrastructure including content management systems, social media scheduling platforms, data visualisation platforms, and email service providers.
- A strong understanding of analytics, including Google Analytics, Google Search Console, social media analytics (e.g. Sprout), Hotjar, or similar analytics platforms.
- A strong understanding of content governance policies, content strategy and content design theory and practice.
- A strong understanding of user centred design and UX principles.
- A commitment to and understanding of web accessibility and readability.
- A thorough understanding of current data protection legislation
Abilities and Attributes
- Passionate about what digital enables for our work across the Foundation and able to bring an enthusiastic, innovative and pragmatic approach to it.
- Driven by insights, data and results.
- Excellent written and verbal communications skills.
- Excellent ability to understand and frame problems in order to determine effective and practical solutions.
- Ability to build great relationships with stakeholders to help them achieve their objectives.
- Comfortable working at pace, managing multiple projects and delivering operational work.
- Engaged with the latest digital developments and trends within the charity / health sector and happy to share learning and insight with colleagues.
- Committed to continuous improvement and living our values.
Benefits
- Up to 12% employer pension contributions
- Annual personal development budget
- Annual health and wellbeing personal allowance
- Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
- Health and wellbeing programme that offers optional free yearly health check-ups.
- Support for healthy eating via fruit bowls and onsite lunch facilities.
- Agile working, flexible hours, and supportive IT kit.
- Shower facilities and bike lock area.
- Generous annual leave (27 days + bank holidays)
- Subsidies for glasses
- Employee Assistance Programme
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Volunteering & Recruitment Co-ordinator will be a key member of the HR & Operations Team at Richmond Borough Mind – a well-established and diverse mental health charity supporting the local community. With a workforce of approximately 50 staff and as many volunteers, our services include Counselling, Peer Group Activities, Mental Health Training, and Crisis Support.
We are looking for a motivated and experienced co-ordinator to help us nurture and grow our talented team of staff and volunteers.
A natural people-person, you’ll be a confident communicator with a strong instinct for matching individuals to careers, vocational pathways, and volunteer opportunities. Experience in the non-profit sector and an understanding of volunteering are desirable.
You will need:
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A background in volunteer co-ordination and administration within a charity, HR, or equivalent setting
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A solid grasp of employment law, equality, diversity and inclusion, and best practice in HR
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Excellent organisational and time management skills
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Strong interpersonal and communication abilities
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Confidence using a range of IT platforms including SharePoint, online meeting tools, cloud-based database systems, advertising portals, and desktop publishing software
Benefits of working with Richmond Borough Mind:
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Contributory pension scheme
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25 days annual leave plus bank holidays (pro rata), rising by 1 day per year of service (up to 30 days)
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Additional 1 day of annual leave over the festive period (subject to Trustee approval)
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Flexible working
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Employee Assistance Programme (EAP) including free counselling and wellbeing app access
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Paid time off for medical appointments
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Training and personal development opportunities
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Staff away days and socials
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Access to resources and training through the Mind Federated Network
Richmond Borough Mind is committed to equity, diversity and inclusion. We welcome applications from all backgrounds, and especially from individuals with lived experience of mental health challenges.
Please note: only shortlisted candidates will be contacted. An Enhanced DBS check will be required for the successful applicant.
The client requests no contact from agencies or media sales.
Senior Research Interpretation Officer
Permanent
Salary: £32,000 - £35,000 per annum, plus benefits
Full time – 37.5 hours a week
London N1
We're a hybrid working employer, meaning you're currently required to come into the office a minimum of 2 days per week, currently Tuesday and Wednesday or Thursday.
Closing date: 5pm, Thursday 19th June 2025
Interviews:w/c 30th June 2025
Would you like to contribute to a unique research programme that plays a key role in advancing knowledge about cancer prevention?
An exciting opportunity has arisen to work on World Cancer Research Fund International’s Global Cancer Update Programme (CUP Global). CUP Global (previously known as CUP) is a unique, long-standing, and rigorous research programme that systematically gathers, analyses, and judges the strength of the global evidence on how diet, nutrition, physical activity and body weight affect cancer risk and survival. This work led to the publication of the authoritative Third Expert Report in 2018, which now needs updating in places to remain relevant and impactful.
As Senior Research Interpretation Officer, you will be a valuable member of the Research Interpretation team and the CUP Global scientific Secretariat. Your core work will be supporting the management of CUP Global on a day-to-day basis to help deliver its main objective of updating the Third Expert Report. You will provide scientific input, administrative support, and help coordinate specific work areas of CUP Global.
We are looking to recruit someone who has a Masters degree in public health sciences, particularly nutrition and/or cancer research, and with a good understanding of epidemiological concepts. We are seeking someone with experience of writing scientifically, copywriting, editing and proofreading, with good attention to detail and with experience of reviewing and interpreting scientific research/literature. We require someone who can co-ordinate and manage projects, who can produce concise, well-constructed, written communications with the ability to present orally to various audiences in a clear and persuasive manner, and who can provide administrative support, including taking meeting minutes and writing professional emails.
This is a permanent role within the Science and Policy Department at World Cancer Research Fund (WCRF) International. WCRF International is a not-for-profit organisation that leads and unifies a network of cancer prevention charities based in Europe, the Americas and Asia and is responsible for cancer prevention science, policy, strategic and operational direction to the network charities.
Application Details:
If you are interested in this role/s and feel you possess the necessary requirements, please submit a current CV and covering letter (maximum 2 pages) by the closing date.
You must have current right to work in the UK.
Please note: Your cover letter should demonstrate your understanding of our organisation and highlight how your skills and experience will make you a strong fit for WCRF International and the role.
Due to the high volume of applications we receive, we are only able to provide feedback to shortlisted candidates. If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion.
WCRF is a UK cancer prevention charity. We look at how diet, weight and physical activity affect the risk of developing and surviving cancer.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!
We are looking for a Senior Mental Health Advocate – Neurodiversity Specialist
Salary: £29,000- £32,000
Location: Advance Head Office Hammersmith & Women’s Centres across London, with co- location at HMP Bronzefield
Hours: 35 Hours per week
Contract: Fixed Term – 31st March 2027
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
About the role:
This is a great chance to be a part of a service working alongside the Healthcare & Education Department within HMP Bronzefield to identify and support women who are identified as being neurodiverse and will be returning to the community. Of that cohort, the Advocate will focus support on women with a mental health need and improve their transition into the community, with ongoing community support; including collaborating with other healthcare professionals to their develop support plans.
The Senior MH Advocate will work in a multi-disciplinary way, including attending the weekly complex case meeting and/or the Safety Intervention Meeting (SIM) as appropriate, they will act as a specialist member of the wider Minerva Criminal Justice Service - London team, to facilitate a pathway for women with complex needs including mental health and neurodiversity needs. The Senior Advocate will create a link between prison and the community, helping women to navigate support services and to positively re-integrate into their community upon release. They will co-design a person-centred support and action plan with women accessing support, enabling to support them to address their needs and any risks. The role will combine a casework- based approach, along with a signposting and advice service for the women.
The Senior Mental Health Advocate will be based in the community and will provide a drop-in service (1-2 day per week) in HMP Bronzefield to support women who are close to release. The role will also include line management of other advocates such as; Specialist Prison & Probation Advocates who will be based in the prison and the Loss & Bereavement Worker who will be providing support in the prison as well as in the community.
A car may be desirable for this role, though not essential
About You:
To be successful as the Senior Mental Health Advocate you will need the below experience and skills:
An excellent understanding of mental health, neurodiversity needs violence against women and girls and its links to women in the criminal justice system
Experience of managing/supervising a team of advocates/caseworkers – and leading a team to achieve targets & outcomes as well as appropriately managing and leading the team on any safeguarding concerns/incidents.
You will have the ability to complete trauma informed, support and action plans in collaboration with the woman; to support in addressing their multiple and individual needs and enable them to engage with services, which will result in timely and prescribed outcomes being achieved.
You will possess excellent organisational skills, excellent communication skills and be able to work in a prison environment whilst remaining calm.
How to apply:
Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.
Closing Date for Applications 08 June 2025
Interviews taking place w/c Monday 16 June 2025
*Advance reserves the right to close the advert early, or on the appointment of a candidate.
What we can offer you - Employee Benefits:
An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
Additional days off to celebrate International Women’s Day, and for religious observance and moving home
Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
Pension scheme
Enhanced maternity/adoption provision
Access to our Employee Assistance Programme
Employee eye-care scheme
Clinical supervision for front line staff and first line management roles
Refer a Friend Scheme - £250 for each referral who passes probation
Organisation wide away days
Thorough induction and training
Career development pathways
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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
The client requests no contact from agencies or media sales.
To work closely with the Bishop and the Archdeacon in encouraging and enhancing the mission of the Church for the furthering of Christ’s gospel across the Edmonton Area and bringing close the Kingdom of God, the diocesan Mission Framework, the Edmonton Area Plan and to work closely with the Area Team and other Deans of Mission.
They will be expected to work with the Archdeacon in supporting parishes in Vacancy and work with the bishop in the recruitment process.
Job responsibilities
STRATEGY
- To work closely alongside the Bishop and Archdeacon in developing, delivering and reviewing a measurable and impactful Edmonton Area Plan within the 2030 Vision for London.
- To actively encourage and enable the projects and plans for mission across the Area working closely with the Bishop, Archdeacon and the Area Deans for each of the four Deaneries and other Area and Diocesan staff.
- To develop a strategy in the Area in line with the overarching diocesan Mission Framework, which relates to the other four Area strategies and which leads directly towards plans for growth
- Some of these mission plans will relate to work on funding applications and others which relate to the increased provision and maintenance of services by personal interventions and strategic support.
- Lead on the stakeholder engagement and change management planning for the larger sized mission programmes within the Area
- To work with the Diocese of London 2030 Vision program office to gather appropriate metrics in order to provide a framework for good strategic decision making.
- To support parishes as they develop their mission and vision, adding value such as in facilitating vision and planning events, linking with partners and external bodies.
- To build capacity for mission across the Episcopal Area with different church traditions and practices
TEAM
- To enjoy playing a full part in the Area Staff Team, sharing in decision making and development of the program of culture change.
- To work strategically with particular parishes and clergy from time to time as they identify opportunities for making a difference within their local communities.
- To join the Diocese team of Deans of Mission at their monthly meetings and in ongoing collaboration and cross-border working.
MAINTENANCE OF SERVICES
- To work with the Area Deans in the delivery of particular mission plans and initiatives in their Deaneries that relate to and will result in services of worship taking place in these churches.
- To encourage churches in their community engagement and social action initiatives, including partnership working across the Area and on specific local projects, sharing best practice so that new and existing services of worship will develop and be maintained to address their needs.
- To provide support for clergy in the delivery of project work in relation to buildings so they will draw new people into worship services. This will include working through the purposes for which the buildings were established and their interpretation of that in the maintenance of services today.
RESOURCING
- To work alongside churches in vacancy to remain focused on mission and to plan for appropriate future leadership, supporting the Bishop and Archdeacon in running vacancy and appointments processes.
- To help parishes access the support available from the Diocese of London’s Ambition and Priority teams, noting in particular support for new incumbents
- Ambition teams: Confident Disciples, Compassionate Communities, Creative Growth (CCX) – and how they link with maintaining church services.
- Priority teams: Growing Younger, Safer Churches, Racial Justice
- To provide advice and support to enable successful church revitalisation including work with current and potential Resource Churches in discerning how their strengths and gifts can be best used in support of planting and other parish support and that new services will be established to serve those currently less well reached.
- To develop prayer initiatives and resources to support mission in the Area.
- To ensure the necessary provision of training for missional engagement and useful sources for theological reflection on mission.
GENERAL
- Other tasks as assigned by the Bishop as part of his team.
- In addition to an involvement in a parish the post holder is invited to active involvement in the life of the Archdeaconry and Area Deans in a cycle of church activity, training and engagement with clergy and lay leaders in the Area.
Please refer to the attached Job Description for the full details on the main responsibilities.
Person Specification
Essential
- Parish experience, including church growth/ revitalisation at first hand
- Experience of developing and leading teams
- A demonstrable ability in strategic thinking and project planning
- Experience of constructing and forming mission action plans
- Vision and ability to enhance racial justice within churches and in their mission
- A high degree of people skills, with the ability to motivate and inspire
- High level of discretion and ability to keep confidentiality
- Able to relate to churches of different traditions across the Area
- There is an occupational requirement for the successful candidate to be a practicing member of the Church of England
- A good eye for detail and process
- Consistent ability in keeping to deadlines
- Warm and positive communication skills, oral and written
- An imagination and flair for problem-solving and innovation as we seek to ‘proclaim the faith afresh in [this] generation’.
- The person will require an enhanced DBS check
Desirable
- Experience of coaching and mentoring
- Wisdom in handling issues of pastoral complexity
Please refer to the attached Job Description for the full details on Person Specification.
About the London Diocesan Fund
The London Diocesan Fund (LDF) is the employment body that serves and supports the Diocese of London and Church of England. The Diocese of London comprises of c400 parishes north of the River Thames and within the M25 motorway.
The Church of England in London is growing, vibrant and at the heart of communities throughout the capital. At the London Diocesan Fund, we seek to do everything we can to support this mission and growth, using our resources to help our parishes and chaplains to serve over 4 million people.
Equality, Diversity, and Inclusion
The Diocese of London is committed to creating and sustaining a diverse and inclusive workforce which represents our context and wider community.
We are aware that those of Global Majority Heritage/United Kingdom Minority Ethnic (GMH/UKME), women, and disabled people are currently under-represented among our clergy and workforce, and we particularly encourage applications from those with the relevant skills and experience that will increase this representation.
Safeguarding
The Diocese of London is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults.
Benefits of working with us
The LDF offers a supportive working environment, opportunity for career development and the following financial benefits:
- Competitive remuneration package
- 27 annual leave days to rise to 30 after 5 years’ service, plus bank holidays
- 15% employer pension contribution and salary sacrifice available
- Death in service benefit x3 of basic gross salary
- Enhanced maternity leave of six months full pay, after 12 months of employment
- Season ticket loans for public transport
- Access to Benenden Health Insurance
- EAP counselling through Health Assured
- Up to £100 for eye test and contribution to spectacles
- Two additional paid days for community volunteering
Interviews will be held during the week commencing 14th July.
For every Londoner to encounter the love of God in Christ




In this role, you will work within a team to empower residents to access local charities, community groups, and services. Working alongside healthcare professionals and local organisations, you’ll help create personalised action plans, provide ongoing support, and ensure that everyone receives the care and guidance they need.
BVSC exists to promote voluntary and community action as a means of improving the quality of life for people in Bexley.



Events Fundraising Assistant
Do you have a passion for fundraising? Are you able to network and build positive relationships with stakeholders? Yes, then we have a wonderful opportunity to work in our fundraising team.
We are recruiting for an Events Fundraising Assistant. This is a full time (37.5 hours per week) permanent role. This is a hybrid role in the London office (at least twice a week) and working from home, with flexible working options. This role will work closely and support the Events Challenge Manager and the wider Events team.
We know that work is something you do not just a place you go – we give colleagues and teams more flexibility about where the work is done, but the fundraising team do meet in the office weekly to keep relationships fresh and engaging.
At Mencap, we value a diverse and inclusive workplace, and we intentionally plan for the success of our colleagues in everything we do. We welcome applications from everyone, so come as you are and join us. Together we are Mencap!
What will your day look like as an Events Fundraising Assistant?
- Delivering tailored stewardship for supporters taking on a variety of third-party challenge events including runs, treks, and cycles.
- Managing team in boxes and responding to queries in a timely manner.
- Web page management, ensuring event information is up to date and accurate. Creating new web pages when required.
- Working with the volunteer team to recruit and manage the volunteer requirements across the events portfolio.
- Liaising with venues and third parties to deliver an excellent event experience.
- Managing stock control at the storage unit and accepting deliveries when required.
If this sounds like something you would love to do, then please see below for the list of skills you will need to be successful in the Events Fundraising Assistant role.
- You will have the ability to work with a small and hands on team.
- Ability to work and deliver in a fast-paced environment with changing priorities.
- Be able to communicate effectively and help supporters.
- IT literate – use of word-processing, spreadsheets PowerPoint and databases.
- Ideally, experience of working in fundraising professionally or voluntarily.
If you feel like this may be the role for you, please do read the full Job Description and submit an up-to-date CV and covering letter that highlights your relevant experience and skills for this position.
This role will close on 12th June 2025 and interviews will take place on the 16th/17th June 2025. Second stage interviews will be on the 19th June.
We are proud to be a Disability Confident Leader and welcome applicants with disabilities to apply for all roles with us. To find out more about the scheme please visit the direct gov website.
The Charity and The Vision.
Scotty’s Little Soldiers is a UK-based charity dedicated to supporting military children and young people (0 to 25 years) who have experienced the death of a parent who served in the British Armed Forces. Founded in 2010 by Nikki Scott following the death of her husband, Corporal Lee Scott, the charity offers a unique blend of emotional, practical, and educational support to over 700 young people, and we have big ambitions to support over 1,000 children annually by 2030.
We are proud of our vibrant, non-traditional culture, which puts the needs of bereaved children and young people at the heart of everything we do. We embrace innovative approaches, are committed to creating smiles and believe in the power of community, resilience, and connection.
Scotty’s is seeking an experienced bereavement counsellor to join our small but effective team. The role involves supporting children and young people affected by bereavement, which may include death in service, illness, or suicide.
We want every bereaved military child and young person to have:
- Access to the very best emotional health and wellbeing support.
- Outstanding development opportunities.
- The chance to smile again.
We call these our Promises. Our promises align with our three programmes: SMILES, STRIDES and SUPPORT.
· The SMILES Programme provides children with the chance to smile again
· The STRIDES Programme provides children with outstanding development opportunities
· The SUPPORT Programme provides the very best emotional health and wellbeing support to children who are struggling to cope following a bereavement.
Our Bereavement Counsellor will be a valuable member of the SUPPORT Programme, delivering online 1:1 and group support to those who need it most. But all three programmes work closely together (we call this the Families team).
Role Mission:
The Scotty’s Bereavement Counsellor will work with our families who are struggling with their grief to help them understand their feelings, develop coping skills and build their new life.
This role will be accountable for:
Providing emotional support, counselling and therapeutic interventions to individuals and families coping with grief and loss. The role involves working compassionately and ethically with families affected by bereavement, helping them process their emotions and find ways to adjust to life after a loss.
The Bereavement Counsellor will work collaboratively with the SUPPORT team and the wider Families team to ensure that all work undertaken by Scotty’s is delivered in a supportive and sensitive manner and that Scotty families receive exemplary care.
What are the 3-month goals for this role:
· Within three months the Counsellor will have developed their knowledge of the range of services that Scotty’s offers to our families so that they can advise and support families in their case load.
· Will have begun to learn and understand the Scotty Values and the Scotty Way (we do things a little differently and our culture is very important to us and our families!).
· Would have begun supporting the families assigned to their caseload by the Head of SUPPORT. This will predominantly if not entirely be online 1:1 delivery.
· Will have completed all necessary safeguarding training and be part of the Scotty’s Safeguarding team.
· Begun attending peer supervision sessions with the SUPPORT team.
What are the 6-month goals for this role:
· Will have established a caseload as assigned by the Head of SUPPORT which is likely to include 1:1 online sessions, and may also include online group sessions, drop ins or workshops.
· Will have begun to support the wider Families team by attending Scotty events. At Scotty events, a SUPPORT team member often attends to provide support to any families in distress (this may require occasional weekend or evening work).
· Will be working cohesively with the Families team and the wider Scotty team to share your knowledge and skills. Scotty’s values a culture of learning and strives to ensure team members can learn from one another’s expertise.
· Will be contributing to peer supervision sessions to ensure all SUPPORT team members are able to give the best support to families.
· Regularly meeting with your selected external supervisor.
What are the 9-month goals for this role:
· Will be supporting a caseload as assigned by the Head of SUPPORT, with emerging impact data showing the success of your support. Scotty’s uses the Child Bereavement Service Questionnaire (CBSQ) developed by the CBN to monitor the impact of 1:1 support and the Strengths and Difficulties Questionnaire (SDQ) for pre-bereavement support.
· Will be a valuable member of the SUPPORT programme, Families and wider Scotty team. Providing first rate bereavement counselling and support directly to families but also indirectly helping families by working collaboratively with other team members.
What are the key responsibilities of this role:
· Managing a caseload and delivering one to one counselling sessions as assigned by the Head of SUPPORT. This will predominantly be online delivery using Teams video calling but also other formats as needed by families.
· Facilitate group therapy or support groups when appropriate.
· Conduct initial assessment to determine clients’ needs and suitability for counselling.
· Maintaining accurate and confidential case notes in a timely fashion using our Salesforce based system in accordance with data protection and organisational policies.
· Adhering to all safeguarding requirements and operating as part of the Scotty Safeguarding team to maintain the highest standards across the charity.
· Supporting the development of resources and materials as needed.
· Working collaboratively within the SUPPORT team, including peer supervision.
· Working collaboratively and effectively within the Families team to ensure that families are directed to the appropriate services in a timely fashion. This could include directing families you are working with towards our educational grants, our respite breaks, our events, our school support or our advocacy.
· Liaise with healthcare and mental health professionals such as GPs, CAMHS and social workers or other professionals where appropriate to ensure holistic care and management of risk.
· Attending at least six (mandatory) face to face team days, normally located in the East of England.
· Participate in regular clinical supervision and continuing professional development.
Skillset and Experiences Required:
Essential
· Member of the British Association for Counselling and Psychotherapy (BACP) or United Kingdom Council for Psychotherapy (UKCP). We may consider applications from practitioners with HCPC or NCS membership too.
· Level 4 Counselling / Psychotherapy Diploma or above.
· Significant experience (post qualification) providing bereavement counselling, to children or young people (0-25yrs).
· Experience and training with NICE-approved talking therapies.
· Demonstrated knowledge of issues surrounding bereavement.
· Ability to manage caseload effectively.
· Willingness to work flexible hours to accommodate children’s needs (this may include evening work to avoid school hours at times).
· Excellent computer literacy.
· Ability to develop good therapeutic relationships with families.
· Ability to engage with peer supervision and Scotty’s funded external supervision effectively.
· Ability to engage with a culture of continuous learning and support the learning of others.
· Ability to work flexibly as part of a team and independently to meet the needs of the service.
· Commitment to professional standards and ethical practice.
Desirable
· Accredited member of BACP.
· Knowledge or experience of or with the military community.
· Experience of online counselling.
· Experience (post qualification) providing pre-bereavement counselling or support.
· Experience of supporting those bereaved by suicide.
· Knowledge of or experience using assessment tools such as SDQs or CBSQs.
· Knowledge of statutory mental health provision and systems including CAMHS and EHCPs.
· Experience of providing counselling or support to young people with SEND or additional needs.
· Ability to drive with access to own transport is an advantage as some team meetings can take place away from public transport routes.
· Experience working within a hospice, NHS or charitable setting.
Additional Information
- The role may require evening or weekend work
- Enhanced DBS check required
- Travel will be required to events and team training days
The Scotty’s Way
At Scotty’s, our personal performance is only 50% of what success looks like. Our culture is equally important. When you join our team, you sign up to The Scotty’s Way, rooted in our four core values:
1. Families Come First
2. Everyone a Supporter, Every Supporter a VIP
3. Love What You Do
4. Remember, Every Day
Our values are further supported by our four non-negotiable behaviours of Show Respect, Speak Up, Embrace Change and Actively Collaborate. We are looking for an individual who embodies these values and behaviours.
Thank you for your interest in joining our team, we are an equal opportunities employer, we are committed to creating a diverse and inclusive workplace where all employees are treated with respect and given equal opportunities for employment and advancement.
We do not discriminate on the basis of race, colour, religion, gender, sexual orientation, age, disability or any other protected characteristic.
We encourage all qualified individuals to apply for employment within our charity, and we are dedicated to providing a fair and inclusive recruitment process for all candidates.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for an experienced and inspiring leader and adviser to join our Information and Advice Service and lead our wonderful advice team. Age UK Wandsworth is a local, independent charity that works to promote the wellbeing of all older people in the London Borough of Wandsworth. Our Information and Advice Service aims to improve the quality of life of older people and their carers through the provision of independent advice and support.
Purpose of the role:
· To lead and manage a team (staff and volunteers) to deliver an outstanding information and advice service to older Wandsworth residents and to retain our professional accreditations.
· To support older people with high levels of income deprivation and health inequality to successfully identify and access benefits, health and social care, and other services, such as scams awareness, as needed.
Our mission is to help older people to age well in Wandsworth.


The client requests no contact from agencies or media sales.