Supporter care manager jobs

About Us

We are passionate about God’s mission and eager to see more people become followers of Jesus. For over 225 years, CMS has been at the forefront of global mission, living out the gospel of Jesus, seeing lives changed and communities transformed across the globe.

Founded by William Wilberforce and other members of the Clapham Sect group of activists in 1799, today CMS supports hundreds of people and partners in mission working together across Africa, Asia, Latin America, Europe, the Middle East and the UK displaying the love of Jesus to many people who might not have believed he was for them.

Context

With mission no longer being a “West to the rest” endeavour, and as Christianity has flourished in parts of the majority world, we have undertaken a prayerful review of our organisation. We have rediscovered and been re-inspired by the pioneering spirit of our founders. We believe our calling for this time is to the “edges”: to the edges of society, the edges of church and to the edges of our comfort zones. To that end, we have been aligning our organisation and focus to play a catalytic role in facilitating movements of mission to and from these edges through our new “hub” approach to mission and often working with partners in the wider Anglican Communion.

The Role

We are looking for a collaboratively-minded and empowering CEO to take this new approach and focus to mission forward, to promote it to this generation, to the Anglican Communion and beyond. With a strong senior leadership team, committed board and annual income of around £8m, you will lead our strategic development, implement the agreed plan to 2027, and build the financial sustainability of CMS for the decades ahead.

We are therefore looking for a mission-hearted leader of integrity with a strong strategic ability, deep theological understanding, mature Christian faith and an ability to build relationships and compellingly share the amazing way that God’s Kingdom is coming to the edges through CMS.  

If this sounds like you, please see the application details attached. Closing date 9th May.

We are looking for a talented Designer to help shape our visual identity and communicate our campaigns effectively, with a strong commitment to equality, justice, and worker empowerment.

As a Designer at PCS, you will play a key role in developing high-quality compelling content that engages, informs, and inspires our members and the wider public. You'll work across print and digital platforms, creating impactful designs that support our campaigns, events, and communications.

Salary and Location

• Band 3, London Spine points 33-29
• Starting salary: £43,715 p.a. rising to £48,846 p.a. in annual increments
• PCS Clapham

Successful candidates for the post of Designer will be able to demonstrate:

• A strong portfolio showcasing a mix of digital, print design and marketing materials, created within brand guidelines
• Experience of working collaboratively on multiple projects simultaneously from concept to completion, meeting deadlines and budget requirements
• Proficiency in InDesign, Photoshop, and Illustrator and a working knowledge of Premiere Pro and Microsoft 365 applications. An understanding of HTML/CSS fundamentals would be an advantage
• Knowledge of design trends and developments

The main duties of the Designer role include:

• Creating compelling graphics for campaigns, reports, newsletters, social media, websites, videos and event materials
• Helping to maintain a strong, consistent visual identity across all union communications
• Creating infographics and data visualisations to simplify complex information
• Contributing to PCS's social media work

Closing date: at 12 midday on Wednesday 14 May 2025

Interviews will be held by Zoom: Wednesday 28 May 2025

About PCS

PCS is the Public and Commercial Services Union, representing many thousands of members working in the civil service and related areas.

Employer Benefits

You will have access to a generous package of staff benefits including

• flexible working (including hybrid working)
• childcare and family support
• generous maternity/paternity leave
• 32 days leave and Christmas closure
• pension scheme
• employee assistance programme

Learning and Development

The union offers a wide range of learning and development opportunities. We will work with you to support your continued professional development.

PCS Recruiting Process

We use CVMinder to manage all recruitment activities. It helps us to maintain our commitment to equality and diversity by ensuring that we are fair and compliant with our recruiting practices.

Applications must be received by the closing date and time specified.

Candidates invited for interview are required to make themselves available on the date/s specified. Interview dates cannot be changed to accommodate candidates who are unavailable to attend on the specified date.

• CVs will not be accepted. Please see the job description/person specification and follow the application process.
• PCS is working towards equal opportunities and is positive about disabled people.
• All posts can be considered on a full-time, part-time or job share basis.

Please view our guidance for applicants.

JOB DESCRIPTION: DESIGNER

Ref: 0225

Grade: Band 3, London

Salary

Spine points 33 29

Starting salary £43,715 p.a. rising to £48,846 p.a.

Location: PCS Clapham

Purpose of the job:

To assist in maximising the potential for union growth, development and success through managing and supporting the work of the department/unit, in line with PCS policy and our ethos as an organising union.

To create design solutions to PCS staff, members and reps, that align with the unions brand guidelines, standards and objectives.

Responsible to: Band 4, line manager

Responsible for: N/A

Contacts

External:

Freelancers, photographers, printers and suppliers, PCS reps and members.

Internal:

PCS staff and officials, Bargaining, Organising, Campaigning, Support Services, Balloting, Print & Distribution, Digital and other internal departments.

Main duties and responsibilities

1.Design

• Conceive, develop and create compelling graphics for campaigns, reports, newsletters, social media, websites, videos and event materials
• Help maintain a strong, consistent visual identity across all union communications
• Work collaboratively with others to design and deliver inclusive and accessible content that meet the needs of all users
• Create infographics and data visualisations to simplify complex information
• Execute multiple design projects from concept to completion, meeting deadlines and budget requirements
• Prepare artwork, reports and other documents for print production and digital use
• Stay up-to-date with design trends and industry best practices
• Ensure all photography and illustration reflects PCSs Equal Opportunities Policy
• Work with colleagues across PCS to ensure timely planning of communications work ahead of key events, ballots, etc
• Work with the Technology Services and Communications Team to help deliver effective digital communications
• Contribute to project-based work
• Contribute to PCS's social media work

2.Training and support

• Advise staff members and lay reps in the effective use of design in communications
• Develop good working relationships with staff and reps to ensure that the unions communications are effective
• Advise PCS staff and other contributors about effective design strategies relevant to their specific needs

3.People Management (where appropriate)

• Check work standards and maintain consistent quality of delegated tasks
• Proactively promote diversity issues in line with the wider PCS approach
• Ensure that the health, safety and welfare of staff is maintained and improved, in accordance with PCS and statutory policies
• Deputise for line manager when required

4.Team Working

• Proactively promote team working
• Actively participate in team meetings as appropriate
• Maintain high levels of confidentiality of sensitive issues at all times
• Provide support to team members

5.General

• At all times implement and promote the PCSs Equal Opportunities Policy adhering to the PCS Values
• Take due and reasonable care of self and others in respect of Health & Safety at Work
• Participate in appraisal, training and development systems
• In all work activities, comply with data protection legislation and PCSs requirements for the protection of personal information and the privacy of individuals
• Act in a manner that enhances the work of the PCS and its overall public image
• Such other duties that may reasonably be required and which are within the level of the responsibility of this post
• Willing to work outside normal office hours and location on occasion and with advance notice

Person Specification: DESIGNER

Ref: 0225

Date: April 2025

Location: Clapham

ESSENTIAL FACTORS

EXPERIENCE

• Minimum 3-years experience, preferably in a campaigning, non-profit, or trade union environment
• Experience of translating basic design briefs into innovative and compelling designs and translating complex ideas into impactful and eye-catching graphics
• Experience with digital design, including social media assets, web design, video editing and email marketing
• Project management involving multiple stakeholders and competing priorities

TRAINING

(including continuous professional development)

• Evidence of ongoing training and continuing professional development
• Commitment to undertake job-related training
• Commitment to participation in the appraisal and development review process
• Commitment to staff development

KNOWLEDGE

• Knowledge and understanding of trade unions, campaigning and work of the public sector
• Knowledge of design and print processes and trends
• Impact and use of Digital and IT applications in a trade union
• Strong proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign) and a working knowledge of Premiere Pro and Microsoft 365 applications

SKILLS

• Ability to communicate effectively using written and oral channels, including reports and presentations, with a variety of audiences
• Ability to work with others to understand and explain detailed project requirements and create design solutions
• Excellent attention to detail and the ability to work on multiple projects simultaneously
• Creative illustration of on-brand ideas for a diverse audience

OTHER

• Commitment to the application of equal opportunities policies and practices at work
• Understanding of own role in maintaining legal compliances within PCS (e.g. data protection; health and safety)
• Flexible approach to work and willing to work outside of normal office hours and location on occasions

Location: Wilmslow, Cheshire East
Hours: 24 – 40 hours (3-5 days) per week
Salary: £30,000 - £35,000 Pro-Rata Per Annum
Closing: 9th May 2025
 
Who we are
 
Wilmslow Youth is a charity serving young people and families in our local town through a variety of community initiatives and therapeutic services. We first opened our doors in 2016, and now, through our drop-in youth café, counselling services, workshops and support groups, we work with hundreds of young people and their families each year.
 
We work in close, collaborative, partnership with others in our area, including local churches, schools, NHS services, charities and community groups, and our mission is to build a vibrant community to which young people can belong and can effortlessly tap into timely and free support.
 
Who we’re looking for
 
We are looking for a dynamic, committed and innovative person who brings visionary leadership, creativity, energy and strong youth engagement skills to supporting young people’s development.
 
The post holder will develop and deliver a varied programme of activities and groups that help facilitate friendships, build community and offer positive life experiences. The role primarily involves overseeing and developing our youth café, including overseeing the fantastic volunteer workforce who support it. It also involves leading our community drop-in sessions for young people who are disengaged from school due to mental ill-health.
 
Secondarily, the successful applicant will support our wider work, such as our primary school transition project, which delivers small group and class work to over 300 year 6 students to aid their transition to secondary school. The successful applicant may also deliver some informal one-to-one mentoring support to students in the local high school.
 
We’re looking for a visionary, relationship-oriented person, who is drawn to people, empathic and authentic in their relationships. These qualities reflect who we are as an organisation: real, relational and responsive to our community.
 
It’s so important to us to find the right person for this role, so we’re open to offering it on a full or part-time basis, from 3 days up to 5 days per week. The role will require a minimum of working Wednesday, Thursday and Friday as standard, plus Friday evenings during school term time.
 
For more information on Wilmslow Youth and this role, such as key responsibilities, requirements and skills, please view the attached job description and application pack.
 
Why Join Us?
 
A supportive and friendly team who work together to provide the best possible care and support to young people in our area.

A chance to make a meaningful and significant difference in the lives of our young people and their families.

A welcoming, vibrant, and well-resourced environment.

Competitive salary and benefits package.
 
How to Apply:
 
If you are an enthusiastic, visionary leader with a passion for young people, we would love to hear from you.
 
Please click on apply and submit your CV and cover letter.
 
The closing date for applications is 9th May 2025.
 
Please note: Wilmslow Youth is committed to safer recruitment. Satisfactory references, evidence of a current and correct right to work in the UK and an enhanced DBS disclosure are all required before the successful applicant can take up the post.
 
Wilmslow Youth is a charity serving young people and families in our local town through a variety of community initiatives and therapeutic services. We first opened our doors in 2016, and now, through our drop-in youth café, counselling services, workshops and support groups, we work with hundreds of young people and their families each year.
 
We work in close, collaborative, partnership with others in our area, including local churches, schools, NHS services, charities and community groups, and our mission is to build a vibrant community to which young people can belong and can effortlessly tap into timely and free support.
 
REF-221059

Head of Listen to Families (London)

Be the voice that drives change. Be the bridge between families and prison healthcare.
For too long, families and carers have been shut out of the prison healthcare system, unable to support their loved ones when they need it most. Yet, their knowledge, experience, and insight are invaluable. When families are involved, outcomes improve—for prisoners, families, the NHS, and the criminal justice system as a whole.

That’s where Listen to Families London comes in. This groundbreaking project, commissioned by NHS London, is transforming how prison healthcare services engage with families and carers. Over the past two years, we’ve gathered the voices of more than 1,500 people, ensuring their experiences shape better healthcare in prisons.

The Role: Champion Lived Experience, Drive Real Change

We are looking for an inspiring individual to take this pioneering initiative to the next level. This is a rare opportunity to work at the intersection of healthcare, justice, and lived experience—ensuring that families and carers are not just heard, but listened to.

You will lead a dynamic project that operates in a quarterly cycle of listening, feedback, and action—working directly with families, NHS teams, prison services, and policymakers to make real, lasting improvements in prison healthcare.

At the heart of this project is our Family Team—a group of people with lived experience of supporting loved ones in prison. You will ensure their voices remain central to everything we do, consulting and involving them at every stage.

What We’re Looking For

We need a strategic thinker, a powerful communicator, and a fearless advocate. You’ll have:

• Experience leading service user involvement or public voice programmes.
• A deep understanding of the criminal justice system, prison healthcare, or both.
• The ability to engage with families from diverse backgrounds—understanding their struggles, frustrations, and hopes.
• Confidence to work at a senior level, influencing NHS decision-makers and challenging the system where necessary.
• We strongly encourage applications from people with lived experience—whether you’ve had a family member in prison, or have been in prison yourself.

Why This Role Matters

This is more than just a job—it’s an opportunity to challenge, influence, and change the way prison healthcare services work. If you are passionate about amplifying the voices of families, breaking down barriers, and creating a more just and compassionate system, we want to hear from you.

Join us. Be the voice that makes a difference. Apply today.

Organisation:

Pact is a highly respected independent charity, working across England and Wales to develop and deliver a range of innovative services. We provide practical and emotional support to prisoner’s children and families, to prisoners and those who have resettled back into the community. Our work is founded on core values, the first of which is a belief in the innate dignity of every human being, and our work focusses on human relationships, family and community. We are committed to achieving high standards of quality in all that we do.

What we offer:

Pact offers a range of benefits including a free advice, information and counselling service, contributory pension, corporate eye care scheme, cycle to work scheme and generous holiday entitlement. You will have the opportunity to attend training events to further develop yourself as a professional training and interventions worker. You will undergo a thorough induction process and be supported by a friendly and enthusiastic team.

How to apply:

If you feel that you meet the requirements of this exciting new role please complete an application form by clicking the 'apply now' button.

Other information:

Pact is an equal opportunity employer and welcomes all applications including those with a criminal conviction (appointment to post is subject to a risk assessment).
This post is subject to a 6-month probationary period, verification of identity and proven right to work in the UK, satisfactory references from previous employers covering a 3-year period, declaration of any unspent criminal convictions (and where appropriate a satisfactory risk assessment), Prison Vetting and a Disclosure and Barring Service check. Please note that being bankrupt or having County Court Judgments may affect your ability to be successfully vetted to work in a prison.

You may also have experience in the following: Director of Family Engagement and Advocacy, Family and Carer Liaison Manager, Head of Family Involvement in Prison Healthcare, Family Voice and Support Programme Lead, Senior Manager, Prison Family Services, Director of Prison Healthcare Advocacy, Family and Justice Liaison Director, Lead Advocate for Families in Prison Healthcare, Prison Healthcare Family Relations Manager, Strategic Lead for Family Engagement in Criminal Justice, ETC.

REF-220 962

People & Operations Officer

Florence Nightingale Foundation

London/Hybrid with 3 days a week in the office in SE1 1SZ

Full time (35 hours per week) with flexible working

Fixed term contract for 18 months with potential for extension

Salary £36,271

Excellent benefits including annual leave allowance starting at 27 days, pay progression scheme, flexible and hybrid working, employer pension contribution, death in service policy, personal and professional development opportunities, and Employee Assistance Programme

Are you proactive and self-motivated and do you actively look for opportunities to make improvements and efficiencies?

Charity People are delighted to be working with Florence Nightingale Foundation (FNF), a UK-based charity that supports nurses and midwives to promote health, improve care and save lives, to recruit a People & Operations Officer.

Inspired by the work of Florence Nightingale, FNF is a voice for the nursing and midwifery profession and is working across the UK and internationally to reach one million nurses and midwives by 2027: enabling nurses and midwives to connect, lead, and influence healthcare.

FNF's focus is on improving health, clinical outcomes and patient experience, through building nursing and midwifery leadership capacity and capability. They also work to convene and support nurses and midwives to shape the health and care policy agenda, and create a future where nursing and midwifery perspectives are valued and policies are informed by the professions' evidence, expertise and needs.

The People & Operations Officer will join a busy operations team. This is a new, multifaceted role, with responsibility for looking after the team and the smooth and safe running of the FNF office and operations.

Key responsibilities

• Office and IT Management: Oversee day-to-day office operations and ensure a productive working environment, including office management and maintenance, supplies, IT systems, and coordination with external providers.
• Health and Safety: Conduct and support risk assessments, maintain incident reporting systems, and act as a trained fire warden and first aider (training provided), ensuring compliance with relevant legislation and audits.
• HR Administration Support: Coordinate recruitment administration, onboarding of new staff, HR data reporting, administration of annual leave and other benefits, HR system maintenance, and maintenance of employee records in alignment with internal policies and regulation.
• Policy, Governance and Operations Support: Assist and coordinate with policy review and development, and provide general operations support including event logistics and administration, coordinating meetings and taking minutes.

The People & Operations Officer will have proven experience of working in a varied operational role within the non-profit sector. You will have demonstrable experience in and/or an understanding of health and safety management, as well as experience of managing relationships with vendors. The ideal candidate will have experience of supporting HR processes and activities, reviewing and improving processes and experience developing and implementing policies and procedures (desirable).

With excellent attention to detail and exceptional administration skills, you will be confident and committed to suggesting improvements and in developing initiatives that will continually improve efficiencies and ways of working throughout FNF. You will have strong written and verbal communication skills to interact with people internally and externally and will demonstrate a high level of integrity and professionalism. The People and Operations Officer will have a working knowledge of MS Office and strong digital administration and CRM skills (ideally Salesforce). You will be highly organised with the ability to mutli-task and prioritise to meet deadlines whilst being adaptable and flexible.

If you are excited by this opportunity and would like to apply, we would be delighted to hear from you.

How to apply

Please share an up-to-date version of your CV via the link below. Jen D'Souza at Charity People will be in touch with the full job pack and further details on how to apply. The application process is CV and Supporting Statement. The closing date is 5pm on Tuesday 20 May with interviews scheduled for Thursday 5 and Friday 6 June.

Charity People actively promotes equality, diversity and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.

Join Our Team as a Daytime Cleaner in Essex: Be a Hygiene Champion!

Do you have a passion for cleanliness and hygiene? We're on the lookout for a committed cleaner to help us maintain our clinical and center facilities in top condition.

�� Location:  Essex

�� Contract type: 37.5 hours per week with flexibility of shift pattern (eg. Start at 07:00/08:00/09:00/10:00)

�� Salary: Starting from £26,190.45 FTE (Dependant on experience)

What can we offer you?

• ��‍��‍��‍�� Competitive family friendly benefits to support your family and working life

• �� Market leading Aviva pension provider up to 5% employer contribution

• �� Birthday Bonus with an additional day of annual leave dedicated to celebrating your birthday and long service recognition rewards programme 
• �� Perks and discounts at over 4000 retail and hospitality outlets through the Blue Light Card

In addition to the perks outlined above, there are many more benefits alongside what is written above for you to enjoy. Click here to read more and ask us during your interview...

We are looking for a dedicated cleaner to play a crucial role in maintaining the highest standards of cleanliness and hygiene in our clinical and centre facilities. Reporting directly to the Operations Manager, you'll be the backbone of our efforts to keep our environments pristine and safe.

Key Responsibilities:

• Uphold cleanliness and hygiene across all areas
• Follow stringent hygiene standards and infection prevention protocols

What It Takes to Succeed:

• Thrive in a diverse and inclusive setting
• Value and cooperate with all individuals equally
• Strong listening and communication skills to effectively engage with others and foster positive interactions

Ready to make a significant impact? Join us and help create a cleaner, safer environment for everyone!

Community Fundraiser

We are looking for a passionate and proactive Community Fundraiser to engage individuals in local communities to maximise income generation by developing and maintaining relationships.

If you feel you have the skills and experience for this varied and extremely rewarding role, then apply today!

Position: Community Fundraiser
Location: Hybrid – with a minimum of 2 days in the Cambridge office
Salary: £24,000 – £26,000 per annum (depending on skills and experience)
Hours: Full time (37.5 hours per week)
Contract: Permanent

Closing date: Sunday 18th May 2025 – however, we reserve the right to close this vacancy once a sufficient number of applications have been received or a successful candidate is found.

About the role:

This is a varied and rewarding opportunity to support local people who are fundraising for an incredible cause. As a Community Fundraiser, you’ll be working with individuals, schools, community groups, and challenge fundraisers across the East of England to raise vital funds for the hospitals.

You will be responsible for building strong relationships, supporting and inspiring fundraisers, and helping to deliver a calendar of community fundraising activities and events. You'll also have the chance to get creative with communications and storytelling and gain valuable experience as part of a supportive and ambitious team.

Key responsibilities include:

• Supporting individuals and groups in their fundraising efforts
• Attending and representing the organsation at community events (some evenings and weekends required)
• Planning and delivering engaging fundraising activities
• Producing communications for campaigns, social media, and supporter updates
• Maintaining accurate data and records using our CRM (Donorfy)
• Helping to build awareness of the charity and its impact

About you:

To be successful in this role, you will be a strong communicator with a flair for building relationships and inspiring others. You’ll be enthusiastic, well-organised, and ready to get stuck in with a wide variety of tasks.

You’ll also have:

• Excellent organisational and time management skills
• A keen eye for detail and conscientious approach to your work
• Confidence using Microsoft Office and handling data
• Ability to work independently and as part of a team
• A warm, enthusiastic attitude and passion for making a difference
• A full driving licence or access to a car

Desirable:

• Previous experience in fundraising or a community-based role
• Familiarity with Donorfy or similar CRM systems
• A creative flair and enthusiasm for healthcare and charity work

In return:

This is an amazing place to work! Recently voted one of the top 100 hospitals in the world and a leader in the field of healthcare innovation, recognised across the world as a pre-eminent teaching hospital.

You’ll also benefit from:

• Pension Scheme
• Group Life Assurance (4x salary)
• Enhanced Maternity and Paternity Pay
• Annual Eye Tests + £65 towards computer-use glasses
• On-site Leisure Centre
• NHS Discount Schemes
• Health Cash Plan – Medicash
• Employee Assistance Programme
• 25 days Annual Leave + Bank Holidays + Your Birthday off (increases to 29 days after 2 years)
• Cycle to Work Scheme

We strongly encourage candidates of different backgrounds and identities to apply. Each new team member brings a unique perspective, and we’re always looking to enrich and diversify our charity.

Other roles you may have experience in could include Fundraising, Fundraiser, Community, Community Fundraiser, Community Fundraising, Community Engagement Officer, Volunteer Coordinator, Fundraising Assistant, or Charity Support Officer, Events Fundraiser, Individual Giving, Supporter Engagement, In Memory Fundraiser, Challenge Events Fundraiser.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

About Us
The Royal College of Radiologists (RCR) is the leading membership body for doctors specializing in cancer treatment (Clinical Oncologists) and medical imaging interpretation (Radiologists). We support our members throughout their careers, enabling them to make a significant impact on patient lives.

Role Overview
As the Sales and Partnership Lead within the RCR Learning team, you will be instrumental in securing additional income for the College through sponsorship and exhibition partnerships. Your primary focus will be on achieving sales targets and delivering exceptional service to expand our network of long-term partners.

Key Responsibilities

• Achieve Income Targets: Ensure financial goals are met through effective sales strategies.
• Product Knowledge: Develop a thorough understanding of RCR’s events and offerings.
• Sales Pipeline Management: Maintain and promote opportunities for sponsorship and exhibitions.
• Market Research: Conduct competitor analysis to enhance our offers and pricing.
• Negotiation: Lead negotiations to overcome barriers and secure sales.

Requirements

• Proven Sales Experience: Demonstrated success in meeting significant income targets.
• Market Research Skills: Ability to analyze market trends and improve existing offers.
• Negotiation Expertise: Experience in managing and pricing corporate sponsorships and partnerships.
• Commercial Acumen: Strong business sense to identify and capitalize on revenue growth opportunities.

Why join us:

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (up to 60% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

World Jewish Relief created the Specialist Training and Employment Programme (STEP) for refugees in 2016 and today we are the largest provider of specialist employment support to refugees in the UK.

STEP provides a bespoke employment programme that addresses the complex barriers that refugees face when preparing for, and ultimately finding work in the UK.   We now have an exciting opportunity for a female Employment Advisor with fluency in Dari/Farsi to work with predominantly women clients providing remote employment support to STEP clients across the UK.

You will prepare clients for competitive employment and help them to achieve their chosen training and employment objectives. You will work to a variety of performance targets based on the progression outcomes of clients such as successful completion of training courses, voluntary and work placements and achieving and sustaining paid employment.   

About you

We are looking for candidates who have:

• Experience in successfully supporting refugees into sustainable employment

• Understanding of the issues and challenges faced by unemployed people to finding work, including those whose first language is not English

• Fluent first-language skills in speaking Dari/Farsi 

• Experience of providing advice and guidance and supervising a caseload of clients

• Excellent communication skills

• Good IT skills (CRM database, Microsoft Word, Outlook, Teams) and the ability to work remotely with confidence

• Good business-level English, cross-cultural sensitivity and the ability to work with clients with varying levels of English

Benefits

We offer a range of benefits including:

• 23 days holiday pro rata plus bank holidays and Jewish holidays. 

• Pension scheme – we contribute 5% to the World Jewish Relief pension scheme.

• Life Insurance – up to 3 times salary to nominated beneficiaries.

• Health Cash Plan – cash back to cover the costs of dental treatment, optical care, specialist consultations and a range of complementary therapies.

• Employee Assistance Programme – free, confidential advice or support with any personal or work. related concerns or free counselling if needed.

• Season ticket / travel to work loan.

• Cycle to Work Scheme.

• On Friday the office closes at 3pm.

Equality, Diversity and Inclusion

World Jewish Relief promotes equality, diversity and inclusion in our workplace. We invite and welcome applicants from diverse backgrounds. We encourage applications from candidates of different ethnicities, socio-economic backgrounds, race, gender, age, disability, sexual orientation and of faith or none that meet the criteria set out for this role. You don’t need to be Jewish to work for us, but you must share our desire to assist those who need help based on their vulnerability, not their identity, recognising the dignity and potential of all people.

We are striving to build a team reflective of the communities we work with. People with refugee or asylum-seeking backgrounds are experts by experience and are particularly encouraged to apply for this position. If you have first-hand experience of forced migration, please let us know in your application. Additionally, we encourage you to apply even if you do not meet all the requirements that are listed within the person specification. 

We respect that people’s identity is not defined by their past experiences and do not expect candidates to describe their lived experience during the interview process unless they wish to do so. 

To apply

Please upload your CV and a cover letter explaining how you meet the criteria in the person specification and details of your language skills.

Interviews will be held on 14th and 15th May

The Noah’s Ark Charity supports the Noah’s Ark Children’s Hospital for Wales in providing world class care, helping to ensure the best outcome and experience possible for children and their families.

Scope of role

The digital marketing officer is a new role within the communications and engagement team, reflecting the charity’s strategic ambitions to shape and improve our digital approach.

We are a friendly, creative, and supportive team, responsible for raising awareness, demonstrating impact,  growing the brand and supporting both our  fundraising colleagues and our committed community of fundraisers, donors and volunteers to raise as  possible in aid of our nations children’s hospital.

As digital marketing officer you will play a key role in developing and implementing our digital strategy, working closely with the fundraising and wider comms and engagement team to deliver tangible results.  It is also an exciting time to join our team, as this role will begin at a critical point in the redevelopment of our website. The digital marketing officer will play a vital part in the ongoing rollout of the site.

Working closely with the wider charity team, this new position offers a real opportunity to help develop and grow the charity’s positive impact on the lives of children and families.

Person specification

We are seeking a digital marketing officer with extensive experience in a digital marketing role, including SEO, paid search and display advertising, paid social media and email marketing

This is a great opportunity to join a small but highly motivated team.

For the full person spec and job description, please see our website.

About the oppurtunity:
You will help drive the quality and impact of our key stage 2 (KS2) and key stage 4 (KS4) maths tutoring programmes through subject-specific training of volunteer tutors, and by advising and supporting our (mostly) non-teaching staff members who manage these volunteer tutors day to day.

You will also observe and give feedback to volunteer tutors delivering maths tuition, and deliver general training for new volunteers, so that they are confident and effective in taking part in our tutoring programmes.

Closing date: Sunday 4th May 2025

Interviews: Monday 12th and Tuesday 13th May 2025

Start date: Monday 18th August 2025
 

Specific responsibilities relating to the role:

Supporting the delivery of our maths curriculum: 

• Design and deliver online maths-focused training for volunteer tutors so that subject knowledge is secure within the tutor community.
• Provide advice and support, including some direct tutor communications, on subject-specific matters for Action Tutoring staff who manage volunteer tutors.
• Maintain existing tutoring GCSE and KS2 maths curriculum resources to ensure volunteer tutors have high quality materials to use in sessions.
• Support Action Tutoring’s Programme Department to provide and respond to requests for additional materials for tutoring sessions, particularly maths sessions.
• Support with creation of additional maths resources on an ad hoc basis as required, applying Action Tutoring’s pedagogical approach and standards for diversity, equity and inclusion.
• Format any newly generated maths curriculum content for printing.
• Reformat maths curriculum resources for online delivery of tutoring sessions.
• Engage in learning and development opportunities in order to keep knowledge about the expectations set out in the maths national curriculum (KS2 and KS4) and the main exam boards up to date.

Quality assuring tutoring delivery:

• Observe several virtual tutoring sessions a week. Make detailed and unbiased notes on tutor skills, craft empathetic constructive feedback in emails.
• Support our programme delivery team to craft communications and feedback to tutors.
• Produce ‘quality tips’ and resources for tutors and staff.
• Work with Action Tutoring’s volunteer engagement team to feedback trends so that the quality assurance process at the tutor application stage is as strong as possible.

Delivering volunteer tutor training:

• Support the Training Manager by delivering up to four virtual initial tutor training sessions a week during peak months, presenting Action Tutoring’s established training content.
• Support the Training Manager by contributing updates to tutor training content.
• Create content for tutor CPD materials to support with maths tutoring.

Person specification

Qualifications criteria: 

• Qualified secondary school teacher of Mathematics
• At least two year’s teaching experience in English state schools with an understanding of the barriers facing disadvantaged pupils 
• Right to Work 

We are looking for some of the following attributes, though you might be more experienced in some areas than others: 

• Experience designing and formatting curriculum resources to support learning, either for print or digital use 
• Experience as a private, school-based or volunteer tutor
• Evidence-based knowledge of how children and adults learn online compared to in person 
• More than two years’ experience in the classroom 
• Provided coaching or mentoring to trainee teachers 
• Experience as a GCSE maths examiner 
• Willingness to learn and become confident in the KS2 maths curriculum
• Understanding of the different pedagogical approaches required in small-group learning compared to classroom teaching, with a robust understanding of tutoring as a mechanism for supporting pupil personalised learning
• Able to communicate pedagogy in jargon free, accessible ways to non-specialists 
• Empathetic and skilled at providing feedback in a sensitive but constructive way 
• Experience delivering training or CPD to adults with energy and confidence, able to engage attendees, facilitate discussion and manage time effectively
• Experience and confidence using Zoom technology (or similar) to deliver training, making the best use of its functions to improve the training experience. 
• Organised with strong time-management skills, able to independently manage a varied range of tasks and responsibilities 
• Good attention to detail with administrative tasks, able to follow instructions well with a working understanding of the importance of data privacy 
• Adaptable and open to learning with a passion for self-improvement, proactively seeking opportunities to develop and upskill 

You will be likely be more successful in this role if you have:

• Experience designing and formatting curriculum resources to support learning, either for print or digital use 
• Experience as a private, school-based or volunteer tutor Evidence-based knowledge of how children and adults learn online compared to in person 
• More than two years’ experience in the classroom
• Provided coaching or mentoring to trainee teachers 
• Experience as a GCSE maths examiner 

We're on the lookout for a seasoned pro who knows their way around the software development and project management lifecycle—if that sounds like you, keep reading!

�� Location: Hybrid (expectation to travel for team days/as business requires)

⌚ Contract Type: Permanent, 35 hours per week

�� Salary: Starting from £64,866.26 - £71,352.88 dependent on experience and location

What is a Head of Digital, Data and Technology? 

As the Head of DDaT Portfolio Delivery, you will leverage your extensive experience and deep understanding of the technical project lifecycle and key delivery methodologies. Proficiency in Agile, Scrum, DevOps, and Waterfall frameworks is essential for effective governance and optimisation of complex project portfolios.

This role offers a unique opportunity to apply your skills and passion for change in a growing healthcare organisation, supporting over 110,000 clients annually.

You will collaborate closely with various heads of departments and colleagues across the business to ensure all DDaT deliveries are strategically aligned, rigorously tested, delivered on time and within budget, and fully adopted by the business. This role drives seamless execution from small enhancements to large-scale projects, enhancing the client journey, operational efficiency, and business impact for MSI UK.

What can we offer you?

• �� Expenses incurred while traveling outside your base location will be reimbursed.
• �� Birthday Bonus with an additional day of annual leave dedicated to celebrating your birthday and long service recognition rewards programme 
• �� Perks and discounts at over 4000 retail and hospitality outlets through the Blue Light Card

In addition to the perks outlined above, there are many more benefits alongside what is written above for you to enjoy. Find out more during your interview!

What you’ll be doing:

The role of the Head of DDaT Portfolio Delivery will have:

• Deep understanding of software development, IT infrastructure, DevOps, Agile, and Scrum practices, with experience in AI, ML, RPA, UX, design, end-user testing, and requirements gathering.
• Ability to analyse complex problems, devise solutions, and make informed decisions under pressure.
• Identify risks, implement mitigation strategies, and ensure projects stay on track.
• Ensure deliverables meet standards through effective QA and testing protocols, with continuous monitoring and evaluation.
• Comprehensive understanding of project lifecycles, tailoring Agile, Scrum, and Waterfall methodologies for timely, budget-compliant delivery.
• Capable of troubleshooting technical issues and understanding software or product development intricacies.
• Expertise in system architecture, DevOps, risk management, ITIL, technical documentation, and programming languages.
• Oversee testing quality internally and with vendors, ensuring robust methodologies and evidence collection.
• Familiarity with technologies used, capable of troubleshooting technical issues.

What we’re looking for:

• Extensive experience delivering complex digital and tech-enabled programs, with deep knowledge of healthcare technology ecosystems (e.g., NHS Digital, EPRs, FHIR, GDPR, DSPT).
• Proficient in Agile, Scrum, DevOps, SAFe, Lean, and Waterfall, ensuring efficient delivery across cross-functional teams.
• Proven leadership in digital/data/technology strategy, including authoring and presenting strategic documents to executive teams.
• Skilled in developing and deploying client-facing digital solutions (e.g., portals, remote monitoring, digital health apps), ensuring compliance, usability, and smooth go-live transitions.
• Strong stakeholder engagement and vendor management skills, including RFPs and procurement via NHS frameworks (G-Cloud, Digital Marketplace).
• Expertise in demand and capacity planning for DDaT, aligning delivery with business needs, compliance, and budget.
• Experienced in BI and data strategy projects, including integration, analytics, automation, and emerging technologies (RPA, AI, ML).
• Able to gather technical requirements aligned with business goals and system capabilities.
• Skilled in measuring ROI on tech initiatives using KPIs and cost-benefit analysis.
• Strong project management skills across the full lifecycle, blending PRINCE2 governance with Agile and Waterfall delivery.
• Experienced in Agile product development—from strategy to launch—and translating complex technical concepts for non-technical audiences.
• Deep knowledge of emerging digital trends and their strategic applications.
• Flexible to travel and work outside core hours as required.
• Established and led PMO practices to ensure strategic alignment, risk management, resource planning, and continuous improvement.

Working with our Communications and Health Liaison Manager, we are looking for a team player with great communication skills and positive energy, to contribute to our social media presence, help create engaging content, answer member queries via social media, and help to continue to grow our online community.

The ADSHG is a well-established UK charity supporting people with Addison’s and adrenal insufficiency through its website, social media reach and member services.   Addison’s disease is a form of adrenal insufficiency and is a rare endocrine condition affecting 1:10,000, and both genders. Whilst treatable with time-critical daily medication, individuals with adrenal insufficiency are at risk of potentially life-threatening adrenal crisis, which occurs when physical or emotional triggers mean that prescribed medication no longer meets the body’s need for cortisol.  Adrenal crisis is a medical emergency and can be life-threatening if not diagnosed and treated in a short period of time.  Addison's and adrenal insufficiency are not widely understood, even within the medical community.     

Social Media

Our social media reach has grown steadily over the years, and, thanks to thoughtful content promoting audience engagement, it currently stands at a reach of over 31,000 across Facebook, Instagram, LinkedIn and X and with a growing reach on BlueSky.   Our audience consists of our members and non-members with a diagnosis of adrenal insufficiency, their carers and supporters, and healthcare professionals.

We use Loomly to help organise and schedule our posts, aiming to post at least 3 times a week.  Our community respond particularly well to both educational and emotive topics, but we aim to keep a good diversity between the focus of posts, and will include fundraising, news, updates, shop alerts, educational articles, member information etc. 

Our social media links our community back to our website for more information as well as signposting out to other organisations as appropriate.

Key Responsibilities

• Develop and implement our social media strategies to increase awareness and engagement 

• Collaborate with the Communications and Health Liaison Manager to create, schedule, and publish content across Facebook, Instagram, X (formerly Twitter), Threads, Bluesky, and LinkedIn 

• Use Canva to design visually appealing graphics in line with our brand guidelines 

• Schedule posts via Loomly 

• Create short reels or video clips to enhance engagement 

• Monitor and respond to comments and messages with patience, empathy, and clear language 

• Analyse social media metrics and provide regular reports on performance 

• Stay up-to-date with social media trends and best practices 

• Collaborate with the Communications and Health Liaison Manager to ensure consistent messaging and branding 

Requirements

• Proven experience in social media management 

• Excellent written and verbal communication skills 

• Ability to create short reels or video clips 

• Strong understanding of social media platforms and their respective audiences 

• Confidence in using Canva for content creation 

• Desired: Experience with scheduling posts via Loomly or similar 

• Highly organized with strong attention to detail 

• Proactive: ability to work independently and manage time effectively to make best use of the flexible work pattern and limited hours 

• Passion for health advocacy and supporting individuals within the Rare Disease space. 

Benefits

• Flexible working hours 

• Opportunity to make a meaningful impact to the lives of individuals with Addison's disease and adrenal insufficiency. 

• Gain experience working with a dedicated, passionate and energetic team. 

Do you have a heart to see positive change in the lives of people who are trying to make a new start in the community after prison, and a genuine belief in their ability to make such changes?  Do you have experience of working in a prison environment?

South West Community Chaplaincy (SWCC) aims to provide effective care and community support for people as they leave prison and re-integrate back into the locality, within the counties of Devon, Cornwall and West Somerset.  This includes mentoring, practical support and signposting to assist the integration of ex-prisoners into their communities, in collaboration with other professionals.

We are actively seeking to strengthen our team of Community Chaplains and specifically to appoint a new Community Chaplain in Cornwall, to work with people in the community after they have served a sentence.  The role is also a strategic one, in that it will involve extending the network of support in the county, through the development of support hubs with other service providers.

There is a Genuine Occupational Requirement (GOR) under the Equality Act 2010 for applicants to actively embrace the Christian faith ethos and values of SWCC, and to be able to promote an environment where people of all faiths, and people of none, can work together for the transformation of lives and communities.  The successful applicant will have the ability to build positive relationships with a wide range of people, from aged 15 to 80!  Flexible Homeworking is possible by agreement.  The role entails a significant amount of travel, and some occasional weekend and evening work will be involved.